Angi Reviews

Red Baron Enterprises was able to provide an experienced plumber to remove and install a hot water heater 1 day after I called them. They pulled a permit the same day the work was being done and arranged for the City inspection. The plumber was on time and took about one hour to remove and install the hot water heater. The City Inspector came a few days later and passed the inspection and said the work was “expertly done”. I have used Red Baron Enterprises several times and consider them my “handymen”. I highly recommend Red Baron Enterprises!

Formerly, you could go to Angie's List and find reviews of providers. Now they ask you a series of meaningless questions which have little to do with what you want, which always ends in demanding your personal information. None of it is useful to them or anyone about helping you. It is designed to sell your information or find other ways to harass you. I can't even get an idea of what electricians are out there and what people think of them because I am expected to come up with a project (mostly a stupid project that I would never need), answer meaningless questions that are not useful to finding the provider you need, and then provide your address and phone number. I am better off going to nextdoor.com and asking my neighbors who they like. Angie's List is now a completely useless service, that is not worth accessing for any reason. I don't know who would be stupid enough to attempt to use them.

HVAC Specialists was listed. I can't rate it because he never showed up. I emailed Angie's List and Sidney called within 5 minutes of my inquiry. We set an appointment for him to clean out the vents. I waited for his arrival, never showed and never called. I can't believe he is listed on the website. Very disappointed and won't be using Angie's List again.

My credit card co. informed that Angie's List had been "automatically renewing" my original membership fee for the last few years. I never signed up for this. I only got an alert from my card co. because the latest charge was placed an old credit card that I reported lost. I got no help when I contacted Angie's List at at three different numbers I looked up. Everything was recorded voice. Finally, I got a message (recorded) that my "membership plan did not support phone service"! So what exactly does the money they have been charging me for several years (I know it's my fault for not catching this earlier)? Trying to cancel my "membership" has been one long (two hours!!!) frustrating mess. I finally had to block/contest the charge with my card co. Not happy.

I was only in the process of looking for a house cleaner to see what was available in my area and get an idea of the cost. I wasn't interested in actually making contact with any company yet. The day after I signed up I get awoken by a call from a woman with a cleaning service asking for me by name and was I interested in house cleaning services. How dare they give out my phone number and name to anyone! It should be up to ME to contact the companies when I'm ready and NOT the other way around!!! Now I'm afraid I'm going to be deluged with calls from cleaning services, as if I don't already have enough trouble with robocalls. Unless you want your info given out, DON'T sign up!

Joe was such a great help to me and very professional and on time for appointment. Great company. My family wants to thank you. We are so happy with our new driveway. It is amazing and all our neighbors are getting ready to do their driveway too.

My only option was a 300.00 per month yearly contract to advertise my business on Angie's List. I've currently experienced 3 weeks with it. The advertising fails with lack of information. Trying to communicate with a prospective client is to difficult through the process. The prospective clients don't know how to hire a service provider and the Angie's List system doesn't help them as it should. Basically Angie's List is just a phone book listing that cost me 300.00 a month with a year contract. If and I am going to break it it is going to cost me 65% of the year long contract. 2,340.00 is what I have to pay for the worst advertising I've ever experienced.

Bad on me for not paying attention to my bank statements that subtracted money for this subscription for many years after I ever used it. This year, though, I noticed the charge and attempted to cancel through the website. Impossible, without first agreeing to legal terms that would have taken 2 hours to read. I send an email to them. No response. I call and they try to talk me out of canceling and try and get me to go on the site and agree to the "terms." I say no and they finally agree to "put me on do not renew." Even though I had not used their services since I was charged, they refused to refund me for the charge even though I had not used this service in many years. Totally outrageous. Again, my fault for stupidly signing up in the first place and not paying attention over the years, but for a company ostensibly concerned with "customer service" - this is abysmal.

I called Garage Door Services (1.877.469.1416) for an inexpensive "tune-up" featured by Angie's. The salesman gave me a terrifying story about how my spring was about to break and could kill someone or wreck a car. He replaced it for $1000. At the end, after he collected my check, he told me my original spring was really powerful, which totally argued against replacement. I have had to have two companies come to work on my garage door since then. Each said that my "new spring" was a cheap product you could buy at Home Depot. They said I shouldn't have paid more than $300. They both strongly suggested that I notify Angie's. Not sure how to do that, but I can say for sure I will never rely on Angie's List again, for anything.

Mold First Responders recommendation: After having been ill with lung problems for over a year and having had tests done, a specialist said I was exposed to mold. I did not see or smell it but it was there in my kitchen ceiling for a number of years after the tenant above me flooded her kitchen with water from the heating system. First, I had mold testing done by an independent company to confirm the mold. Mold First Responders was the first name on the list their clients had great success with. I phoned Mold First Responders and a person actually answered the phone and explained in detail what they do. I was able to arrange a very early morning appointment for my convenience and Luis and his coworker arrived at exactly the time designated.

I own Frasure Painting in Brunswick, Ohio. 1 month ago my son asked me, "Dad how do you get your work?" We were busy at that time and I just mentioned to him from all over the place. He then took it upon himself to start looking for our business on line. He then said, "Dad are you on Angie’s List," I replied yes. Once again never gave it a thought. He then said, "Daddy I found you." At that point he pulled our company up and was reviewing it. He then said, "Dad why is your business listing phone number different than the number we call you to get ahold of you." This got my attention!!! I then took a look at my profile.

Received email noting charge for membership, I signed up a couple of years ago but never really made use of the service. I called the phone number on my emailed receipt and was disconnected after a recording stated my "membership does not include phone support." I also searched online for other phone numbers and got the same greeting then disconnect. (Noting to log on and send a message.) I did send a message and I did receive a timely response. AngiesList doesn't have an option to speak with someone about your membership, unless you have a Gold membership. I don't want to do business with any company that cannot take my phone call.

Hello I am a paying member of HomeAdvisor and a listed non-paying member of AngiesList. The news is out HomeAdvisor bought AngiesList. Let's start by saying HomeAdvisor was a great Lead service until they bought AngiesList. It seems like the leads are now low quality and the service is not what it was before. The cost of leads has doubled. Use to be $6-27 a lead now its $12-$54+. I have been with homeAdvisor since they were ServiceMagic. Now Customers try to contact me thru AngiesList. Both company's are screwed up now. Both companies are money hungry. I not happy with either company. I recommend take some classes and build your own website save your money. I'm fixing to cancel my membership. Not worth the money. Both are garbage now for the paying business.

I just found out that there was a class action lawsuit on AngiesList. I was really screwed over by AngiesList 4 years ago when I chose a contractor on their list because they gave him A plus ratings. He did not have a valid contractor's license, he had had a LLC license (which inhibits him from doing more than a 1000 dollars of work at a time) that had expired the year prior. All of Angies' information on this guy was false. I paid this guy $15,000.00 and he ruined my kitchen, I filed a claim with the ROC in AZ and they determined that he needed to give me my money back but he did not. They could not help further because he did not have a license, he is now in jail for fraud and drug charges unrelated to my case.

We are a small roofing company that pays a great deal of advertising dollars on a yearly contract to Angie's List. Since they merged with HomeAdvisor they are sending all of the leads that they get on the Angie's List home page to HomeAdvisor and selling them to other roofing companies. So they are getting our advertising dollars upfront and then selling the leads that we have prepaid for to unsuspecting companies through HomeAdvisor. This practice is at the minimum deceitful but more than likely illegal. All forms filled out either as a member or non-member on the Angie's List site should go the companies that pay for that site.

Our basement was waterproofed by A1 Indiana, 20 years ago. We recently had half of our basement flood, We called A1 Indiana about our problem, they were quick to respond, and were out here in no time, they got our problem fixed within a day. I would highly recommend this company, and I will definitely use them again. The workers are very polite, and well mannered, thank you again for fixing our problem.

7 months ago I got a call to my office, was promised that my old account on Angie's List will be deleted and since company was sold they will open a new account for the new address. Before I signed the contract I made sure a new account is opened, but 2 weeks after, my new account was deleted. They also approve 6 month contract and after the 6th month I cancelled. They still charged me for the 7th month. SCAM ARTIST, a company that rate other companies business practice acting like the mafia, if you are a business owner please don't advertise with Angie's List. Now I have to fight in court.

I’ve been with Angie's List for over 10 years as a five star painter. They were doing pretty good for several years but after HomeAdvisor bought them they went downhill significantly. I just renewed my contract four months ago and have yet to receive any leads. I have over 100 5 star reviews with them and they can’t even find me any leads. This is disgraceful and they need to be reported to the Better Business Bureau. I’m getting lots of leads from other agencies but none from Angie's List.

Please don’t get involved with AngiesList especially as a contractor. They lied and I am now 7 days in on trying to cancel my contract and they won't canceled. My rep ask me if I wanted to try something different because I was having issues with AngiesList. I told him I did not want to get into another contract and he told me that it wasn’t... So I agreed. I wasn’t getting any work coming in so I decided to cancel my contract early and come to find out I have 2 contracts and no jobs coming in from AngiesList. Mind you I have a 5 star rating. Please stay away from them and HomeAdvisor. Both are trouble!!!

On a scale of 1 to 10, Dave ** is a 10. He removed wallpaper from my bedroom walls, painted the walls, the ceiling, and all the woodwork. Does nice work. Dave also removed wallpaper and painted my living room last year. His work was excellent so that is why I called him back this year.

I thought I cancelled my membership years ago, removed valid credit cards from my profile, and now somehow they accessed my Paypal account and have charged me an annual renewal fee. I am so disgusted with this company.

Watch out for the fine print! They auto renew the contract for a year and if you don't call them 30 days before the contract auto renews, you are out 35%, which for me was nearly $1000. Angie's List is no longer relevant and they were not willing to work with me on any of it. I've been a paying customer for over 5 years now and this is how they treat me. Never again.

I requested quotes and was contacted by two different vendors. They asked for additional information and I sent it. Neither of them called back. They obviously didn't want the job and I can understand that, but at least call back! I wanted to leave a comment about that service, but there is no record of the quotes you requested as I found out. The response was that you will receive an email from Angie's List to review your vendors. And the chat agent would hear none of it.. Cut me off with 'is there anything else I can do'. Based on all reviews, I'm letting this membership run out and will not renew. I'm trying an app now to find what I need... outside of Angie's list.

AngiesList autorenewed a charge to the WRONG CREDIT card. I had changed my card to Discover with them back in 12/2017. But an old card that hasn't been used in yrs or monitored by us got charged instead. Consequently we got a late charge that was reported to the credit bureau, and our FICO score tanked by 80 pts for that single event!!! And when I tracked back to 2017 AngiesList had autorenewed the same way, and caused me a late charge back then! That's when I called them to change the credit card, but apparently they never did. (And by the way, I've never had any other late charges on credit cards to date!).

It would appear from all the negative reviews that this company is merely trying to preserve its cash flow pending a bankruptcy filing. The company is blocking legitimate attempts to cancel auto renewals with technical blockages on their website that make it virtually impossible for subscribers to cancel their subscriptions. You should attempt soon to get your money back before the bankruptcy court distributes pennies on the dollar in some sort of a class action settlement.

Do not join Angie's List!! My husband signed up with them with his new electrical business after being promised "tons of work." We paid over $500 a month and he got nothing. He kept being told to get more reviews but how do you get customers to write reviews if you can't get customers?? The so-called customer service reps are total scam artists. They hound you to sign up but once you do, they go silent and don't even respond to emails. We cancelled our membership early and paid the fee just to be rid of them. Such an awful experience!!!

I was signed up with Angie's List and not HomeAdvisor, so when they automatically renewed my subscription for AL, I was okay. I had used AL to do a lot of work on my home. But when I moved and went to my old familiar AL I was surprised to see that the format had changed. I was expecting to be able to review the various contractors and make a decision from an informed position. What I got was a bombardment of contractor contacting me when I had not seen anything like the old AL about the company. If I wanted HomeAdvisor I would have used them. Bottom Line Angie, I hope you were paid handsomely for your company because in my opinion what started out as a need for the consumer has turn into cash only bottom line. The integrity is gone and so am I.

AVOID! Their system is designed to the original contractors who signed up years ago with 400+ reviews. With 0 leads in 5 months all they keep telling me is I need more reviews? Now to cancel I am contracted to pay to get out. Ouch!

I was tricked into a 1 year advertising contract. I lost $600 for no leads over a 2 month period. I tried to cancel my subscription only to find out I was under a 1 year contract and would have to pay a cancelation fee of over $1000. If I ever knew they were going to put me under a contract I would have never signed up to begin with. They were very clever on how they manipulate your conversation to fit what they want.

Do not join. The company blocks attempts to cancel. It auto renews every year. I try calling to cancel, only to hear a recording state my membership does not cover phone support. This is a sorry company to refuse phone call queries from paid members. This is merely designed to continue to take unearned fees. BEWARE OF THIS.

I am a contractor that started an account for leads for my new business. They charged me $424/mo. for leads I never got. NOW, that I CANCELLED, they want to add an additional $1033 Termination Fee. DO NOT JOIN THEM!!!

GMP Dumpster Rental did an outstanding job removing yard debris and cleaned my property above expectation. Timely, courteous and professional, this is by far one of the best junk services that I have experienced. Will use again and they are highly recommended.

Terrible companies listed to use. General contractor hired based on Angie's List for a major project in 6 figure range. Could not even get past initial drawings and contract as I kept getting back drawings that even had the basics incorrect. Did not understand his own contract content he provided and what it was saying. Wasted a year trying to work with this company. Have seen similar good reviews about other companies I know to have bad reputations. I finally withdrew my membership.

An organization base on fraud, they will collect your money and NO service at all, if you go complaint they will tell you have contract and you have to pay no matter what. I been contacting them to send court documents they give me a fake email address.

Decided to try out and what a mistake this was. I was told more work than you can handle (lies and more lies!!!). Once they have your credit card it's a slot machine for them. The salesman tells me someone would be assigned to me and he would help, never answers his phone and return phone calls. They said I would be their top ten and would get a lot of calls. Bull!!! Paid them 600.00/month and cancelled after 3 months, now they are harassing me to pay them 1,800 for doing nothing. Told them multiple times that I was not satisfied with them and they fed me a line of crap that my reviews were not enough, so when I had past customers put reviews in they didn't register in, then when you call no one knows why? Never use them, again and next I will call my lawyer if they continue to harass.

Every person that I hired from Angie's List has been terrible. From home contractor to house painters. My flooring is separating, cabinets and other items that were installed are falling apart. This was a 5 star rated contractor. That's a joke. The house painters also had 5 star rating and their work was sloppy and no one spoke English. DO NOT TRUST ANGIE'S LIST OR HOMEADVISOR... Do the research yourself for hiring professionals.

I hired a veteran to make repairs on my front entry doorway. I wanted to support. He assured me he could do repairs without me having to replace the whole door. He made a complete mess and now I can’t find him on Angie’s List at all. I’ve called and he doesn’t answer. By the way - he cashed my check the same day. I’ll pay the extra and use the pros next time and I won’t be using Angie’s List again.

Now that HomeAdvisor has bought Angie's List, HomeAdvisor is sending us leads from there. We also advertise with Angie's List, the website interface has totally changed so now members not logged in are submitting their info to be matched with professionals. CUSTOMERS AREN'T AWARE OF THIS. We've gotten multiple angry customers, confused as to why we're calling them. Angie's List wants $1,200 to cancel our advertising with them. They should pay US for the 5 months we've paid to get no customers.

Wrote an honest review on my experience with a contractor. The contractor threatened to sue me if I don’t take my negative review down. I let AngiesList know and they did nothing. I took the review down simply to not be sued. The company maintains a high rating on AngieList which of course is not accurate since they threaten people with lawsuits if they post anything other than glowing reviews!

My Angie's List review and complaint. Buyer beware. Angie's List is a bunch of crooks. Many reasons. Enrolled my company with Angie's List and signed a 1 year contract. Angie's List merged with HomeAdvisor and by how the company is run and corrupt it is, it shows. So, after I enrolled with Angie's List, within the first month I got 1 inquiry and it was most likely fake, (something HomeAdvisor has done before merging) currently there is a class action suit against both Angie's List and HomeAdvisor for the same thing in 2018. Which I am looking into joining if they don’t leave me alone.

Do not join this company! The 888-888-5478 number DOES NOT WORK! It is a recording saying to go the website and click on CHAT... There is no CHAT button!! So they won't answer on the phone and the website is a dead end. This is a sign you should NEVER deal with a company does not respect it customers. What they are doing is ILLEGAL.

I signed on with AngiesList in August to help with my new cleaning business. As of today I have only got 1 lead with AngiesList. All my jobs come from word of mouth and me doing the footwork. They only want your money after that you never hear from them nor do they return calls. This was the worst decision that I could have ever made. As a new business paying $300 every month for absolutely nothing is a negative for me. Don't trust them.

We have had paid advertisement on Angie's List for a few years and recently at the beginning of this year (2018) they changed their website platform. They claim it's to get more people to actually become a member, but it's really transferring all the information to HomeAdvisor from Angie's List website so these people who think they are contacting just Angie's List are actually being contacted by HomeAdvisor before they can even become a member of Angie's List. In return this has dramatically decreased our volume of new business.

I'm a marketing professional who utilizes Google and Bing to generate leads for my clients. I'm very good at my job. Due to a client's request, I set his business up with advertising on AngiesList to bring him additional leads. The deal was a flop! For 6 months, it cost him $3,200 and generated about 6 leads, all but 1 were a waste of time. Thank goodness the one lead resulted in a job that paid for all of the AngiesList advertising. That's a terrible return on investment. I honestly believe the data that AngiesList quoted me was a lie. Don't waste your hard-earned money advertising on their website. They aren't even marketing themselves on TV anymore which is a sign that they're putting their business efforts elsewhere.

Called One Sweep recommended by Angie's list. Came but said they would not do the job. Called another Angie's List Pro. Set up an appointment for a price. Did not show until called again. Set up appointment for the work. Did not show up. Not pleased with Angie's List.

Several years ago I did a year contract advertising with AL. I only received 2 jobs from the whole year. I vowed to never advertise with them again. Last year I was convinced by a sales rep that they had changed. So I reluctantly advertised with them again. Well it's been a year and I have only received 3 jobs this year. When I call them they have nothing but excuses. What I found out today is, if you google Angie's List, you get to their landing page. Right in the middle of that page there is a LARGE box that says: "Find top-rated, certified pros for your project". There is a spot to put in what you are looking for, plumber, etc. When you enter what you are looking for it asks you a number of questions. Including your address etc. Then what happens is you get 3-4 service providers who will give you quotes by contacting you via email call or whatever.

Worst 4 grand I've ever spent: Angie's List sales department will say anything to get you to sign up for advertising. I was promised 10 to 20 leads a month. I've received a grand total of 12 leads all year. The 4th "success" manager assigned to my account will not return my calls or messages. Stay far away from this shady company. Way to go Angie's list. You're in the process of pissing off your revenue stream one contractor at a time. I hope you go bankrupt. Honestly I had the one person I could get a hold of tell me that 3 people (like that was a big number) had called in the last 30 days. I received none of calls that are supposedly tracked. Use HomeAdvisor. At least that way you can control your lead flow.

Angie’s List is nothing more than a scamming company out to steal from local businesses. They try to sell you the world to agree to a 12 month contract and then once you sign and realize that they don’t provide any service. They charge you a 35% fee for the entire contract if you try to get out of it. They are nothing but scammer. Avoid at all costs.

Our contract just renewed & is up to $165/mo from $150. I went online from my desk computer (24" computer screen) to see if we were getting any views & if it was worth what we were paying. Apparently, this info is only available if I download the APP on my cell phone where I can view it on a 3" x 5" PHONE SCREEN! Duh! When I tried to cancel the contract which renews tomorrow, I was told that there is a 35% cancellation fee! I am canceling anyway - while AngiesList.com may have had good intentions at the start-it has become just a business enterprise unto itself, set up for AngiesList to make money and not really to benefit Businesses or Consumers.

I subscribed a few years ago for a fee. After I cancelled with plenty of notice and confirming response they charged my card again. I was aggressive enough that they reversed the charge. Now I see they offer a free membership, allegedly alongside paid ones. To register one has to agree to pay fees even for free. There is no way to choose free before agreeing to pay fees. They could still have my card on file so I am not agreeing to anything. There is no way to contact them directly. Angie's List has become a scam, it appears.

I have been an AL service provider since 2012. I had wonderful results advertising with them until this year as a housekeeping service. I am an "A" rated company with 26 sparkling reviews at the "top" of their list and receive NO CALLS since 2018 began. I've been in touch with them recently to get some answers as to why leads have suddenly stopped completely. I get no "answers" just excuses. Something has definitely changed with this company and decided to investigate. I discovered this Consumer Affairs site and realize that I am not alone! Many Pros are having the same complaints and problems that I am experiencing. Angie Hicks and her "list" should be ashamed at the poor manner in which her company treats its providers and potential consumers.

I hired a service provider from an Angie’s List referral to install my appliances. The bottom line; this person did not have a clue as to what they were doing. Not only did they not successfully install my appliances, I had to hire someone to correct the mess they left me with. Payment was made. Upon contacting Angie’s List regarding the situation I was informed of two things. One, if I wanted them to pursue a refund for me then I had to subscribe to their service as a gold member for 99.99 a year. 2. They rely upon the providers to provide them with their qualifications and follow up may or may not occur. Using this service was very stressful for me and cost me more than it should have. Never again!!!

I received a call from Megan yesterday to sign up for their paid referral service for my cleaning business. I have been on their site for 3 years and have never received one lead. She said it was because I needed to pay for the service so that I could be bumped up to the top of the list and get an A rating. After telling her over a dozen times that I could not afford the $300 a month she was relentless and would not let me off the phone. After an hour and a half of being on the phone with her I finally agreed to try it.

I am a member for last 2-3 years, all of a sudden I am unable to log in or change password. No one responds to email or picks up phones, even if you want to cancel the membership. I am unable to log in for last 6 months, so please remember there is no customer service behind this website if you are planning to become a member.

Plumber#1 wanted to charge me $232 for the $14.95 part over and above the charge for the wall valve of $175 which I paid. So my toilet is still leaking; got the parts but he can't come back, it's not his real territory. Plumber #2 put in a faucet but didn't have the right bit to go thru enamel and cast iron to make the spray hole bigger to accommodate the new part. He said, "You find someone to make the hole and I'll come back."

Angie's List has an obscure feature (a checked box at the bottom of the page that the user easily misses) that automatically sends a user's quote request to "recommended vendors." I submitted a quote request to 3 companies on Angie's List, and my quote request was sent to at least 3 others that I did not select. Apparently Angie's List does this for companies that pay them more. This site appears to be functioning for the companies instead of the consumers now. I am very unhappy about this because Angie's List gave out my cell phone number to these companies.

We are business owners (24+ yrs) with A ratings across the internet, Google, Houzz, Yelp, etc. We have advertised on Angie's List every year for over 10 years in remodeling. This year, we finally decided to cancel Angie's List permanently. There is a number of unethical practices going on that most business owners WILL NEVER KNOW ABOUT because they don't have time to be an investigator, researching how this system works on the member side. I have taken the time to see exactly how it works and how advertising skews the information visible on Angie's List in favor of any business paying $$, regardless of reputation. It's gotten much worse in recent months (2018).

Brad was asked to repair or replace 2 bathroom fans, could not find replacement blowers so then I asked him to replace with new fans. He complained about going into the attic (it was a warm day) but knew coming to my house he might need to replace or repair. Did not get done. Then needed to fix or replace a leaky shower head. Started working on it and said he could not fix.

Angie’s List has the absolute worst customer service bar none!! They never call when scheduled to, give half truths on what they provide and their leads are so sparse [three in two months] that the 600.00 they got from us is not near to what Others can provide. Porch, HomeAdvisor, etc. If you try to cancel membership you’re told you “signed” an contract. I guess they figure if they use your debit card that constitutes a contract. Just don’t use them as it’s total BS and a waste of money and time for no results.

Fellow business owners BEWARE. I signed up with Angie's List to promote my business. The sales team is very good at making promises; however, the overall team, including "management", does not hold up their end of the bargain. I agreed to pay $400 a month for advertising. The sales team vehemently stressed the importance of reviews, so we provided 20 customers to contact for references. Angie's List was slower than molasses in obtaining and posting our reviews. The reviews are CRUCIAL to a business, because the consumer wants to feel confident that they are choosing a reputable company. No company appears to be strong and reputable with only a few reviews - especially when the competing companies have several reviews on their profile.

Now they want your name, address etc. like HomeAdvisor. What happened? Were they bought out by HomeAdvisor? I've used them years ago to see what the reviews were on a local business, not to have a random company call me. This new system is BS.

I've been using Angie's List for years with success, but it's changed. I tried to find a listing of home inspectors and it took me to a page asking if I'd like people to contact me. I clicked something like "no, show me the listing" and it showed me a list of promoted companies - opposite of what I want when I go to Angie's List, but not even the worst part. Then I started getting a bunch of calls and emails from inspectors that say they got my information from HomeAdvisor.com with the indication that I wanted to be contacted. Obviously Angie's List is sharing personal contact information without permission.

After years of off and on silver membership, on Angie's List, I reached out for help since our contractor was not willing to come back on warranty issues. They would not even talk to me since I don't have a gold membership. They don't care that these contractors don't come back or do a good job. You have to pay extra for them to even talk to you and the worst thing is that they WILL NOT ALLOW A CHANGE IN A BUSINESS REVIEW ON THEIR SITE. I think that bothers me the most because I left positive feedback, to keep a nice relationship with this company, in hopes they would be here if we had any warranty issues.

To the advertisers: We are taking them to court for the false and defamatory statement they put (In red letters on top our page on their site) after we cancelled our contract after 6 years of working together. The reason for cancellation was poor performance. To investors and home owners, watch out.

Over a week and a half and no estimate (roofing). This is the third time I've utilized Angie's List for repairs of some kind and have never hired the company recommended. I doubt I will ever use Angie's List again.

Had to jump in here after receiving the fifth call AGAIN for a contractor. The contractors that came were all EXTREMELY overpriced, I do not necessarily blame Angie's List for this, but after getting a contractor outside the website it did seem a little... coincidental... that they were all about 20-30% higher in price. My largest problem however is that they DEFINITELY sell your contact information. They directly answered me with "No, we absolutely do not" when I asked, but there is simply no way that this is true. While you will definitely get many contractors who want to quote you, you will also get MANY contractors who will want to quote you... and won't stop calling. I bought a house a few months ago and for the first time used Angie's List to look for a contractor to start my renovations.

Their process of handling a complaint is so bad. I hired Sam's Retaining Wall due to his reviews on Angie's List seven months ago. I spent 42000 on the patio, wall and fireplace and it is sinking and separating. They continue to support Sam and take his money for advertising while I am out 55,000 to repair what he did poorly. He had an attorney send me a letter to sue me for defamation of character which is against their policy, but this continue to support this unqualified dishonest contractor.

I noticed a $9.99 billing on my credit card, and recalled that I wanted a one-time membership to review a potential accountant. I thought it was a ONE TIME deal. No. Apparently it just keeps renewing and then when you try and call, they say, "Your membership doesn't include phone support" (!) Then they don't answer their emails! EXTREMELY frustrating. DO NOT start with these people.

Unhappy with their reviews. Good reviews to THOSE WHO PAY. Even though I canceled my membership in time to avoid an automatic renewal, Angie's List renewed me and charged me on my credit card. If you call the phone number listed on the credit card charge to reach them it results in a recorded message indicating that my membership "does not entitle me to telephone support". I was unable to log in to their website to cancel again or complain. Also no telephone recourse. This has happened for a second year again! Communication with them is next to impossible. A VERY BAD COMPANY. Should you be getting REVIEWS from such a company?

Even though I canceled my membership in time to avoid an automatic renewal, Angie's List renewed me and charged $29.00 on an expired credit card. At the time, you could only cancel by calling (not online) which I did. I disputed the charge and then they charged me a second time. Communication with them is difficult if not impossible. It is ironic for a company that is supposed to warn consumers about disreputable vendors. My only recourse has been to have my credit card company block all future charges by Angie's List. They have now canceled my membership with 9 months left and I am still out $29.00. Absolutely stay away from Angie's List, even if they say it is free!

The Phone Number to reach a HUMAN Angie's List Rep (albeit an off-shore call center in the Philippines) is 888-944-5478. NOTE: ALL Angie's List tel #s end in `-4578; I had the same experience as many others - my calls to Angie's List on a billing issue with my `Silver' membership went NOWHERE, because the ONLY number they publish on their website directed me to'WORTHLESS 'Voice-Mail' system which (1) Told me that my Membership DID NOT ENTITLE me to 'telephone support'; - and (2) Lied about their being 'SEVERAL options for you' to get assistance [only ONE was offered - that one directing callers to a USELESS "Support Center" on their web-page]. Their VM system has NO provision to summon an Operator by hitting 2- or more Zeros.

I contacted Angie's List to cancel my service by telephone and they said I did not have the telephone call feature. I then emailed and it said you needed to log in. Well, it's been a while so I didn't remember my password and may have even changed my email address. I keep trying to re-register to no avail. I did contact my auto payment merchant and cancelled the future payments. I still need to tell them I wish to no longer receive their pamphlets due to being a senior on a fixed income. Can you help me?

You answer all these questions with the premise that they have some matching people that can do what you are looking for. Finally, when you get all done, they tell you, "Nope, sorry you spent all that time and energy for nothing." I think they just want to harvest all your information. I never trust a company that strings you on only to pull the rug out from under you when it's time to do what they promised. I would never trust them again.

I have only used Angie's List 2 times. The first time was to find a housekeeper. I put in the required information, and the end result was a list of companies and reviews I could peruse and call at my leisure to inquire. I did, called a company called "We Clean America", which was short-lived due to being unprofessional. I decided to look at a kitchen remodel also, and did the same process. Little did I know, that a list with reviews was not going to be sent, but within 3 minutes of hitting send, a bombardment and onslaught of calls from companies would start pouring in on my personal phone number. It was relentless. It was constant. It was a nightmare.

I had two addresses back when their paid subscription service was useful (no free options at the time). I canceled my "membership" in 2014 but they left one account open on auto-renewal. Complaint #1, since I canceled I have not receive a single notice or email from them (so it effectively cut off the emails). Complaint #2, they have been auto-renewing without sending any notice in advance these past 4-years. Complaint #3, I just received a notice of the last auto-renewal occurring 70-days ago with a note saying I have 60-days to cancel for a full refund (so the cancellation period had just expired). It is deceptive and dishonest to auto-renew without notice BEFORE the renewal date. They did agree to renew the last charges but not for "expired memberships".

Been with Angie’s List for 2-3 months and have received zero leads, they are telling me I need more reviews to be seen and that I need deals or coupons to bring in leads. I’m spending $300 a month for me to work at making deals and getting reviews that don’t work and seeing zero return on my investment, already spent $600 going on $900 with Angie’s List and have received nothing in return, highly disappointing with the interaction with this company. And if you cancel with them they will charge you 35% of remaining balance of contact to get more out of you, this company is a joke. Please stay away and use your marketing dollars somewhere else.

Don't use Angie's List. They claim they are 'free'. They are not. They are complete cons. I signed up four years ago when I bought a new home in a new area. I could never find anyone reliable through them, so I canceled. The next year they auto-renewed my account even though I specifically set my account to NOT auto renew. I called, they refunded. The next year it happened again (TWICE they tried to charge me every three months). I called, they said it was my fault but when I got the CC company involved they backed down. I demanded they delete my information. They agreed. Now this year, the THIRD year in a row, they are trying to auto renew my account again. I called, but now they say my "membership does not include talking to a representative," but I can fill out a form online or PAY MORE than the base membership to talk to someone. WHAT A SCAM! Finally I had to block them as a vendor on my CC side to try and make it stop.

Noticed a charge on my bank statement. Turns out it was an auto renewal (frustration #1). My bad for not canceling. Went to cancel and my plan does not accept phone calls to their service center (#2). I have to go online to cancel. Follow instructions, go online and the option to cancel is not available (#3). Their instruction say just click the cancel membership button. Left a online message and I'm yet to hear back (#4). VERY DECEITFUL tactics for a company that prides itself on vetting service companies. Not a shock coming from a dying company though. Google, Yelp do the same thing for free!

Since AL was sold, my micro business has been flooded with spam calls from loan companies. I couldn't figure out why. Today I get junk mail from AL/OnDeck for a ridiculous business line of credit. I put 2 + 2 together. I have never purchased AL's service but used to get periodic calls re: fake derogatory reviews. No more. I have no idea what is on their site now re: my business but I hope to close soon and return to my corporate career. Yahoo is worse and will not remove fake reviews. Never claim your business profile on any site. Never.

Indoor Painting from Certified painters - I got an ok job, it has been a couple months since my painting project, and the more time goes by the less satisfied I am. The more I see the more I am disappointed. I did pay in full plus more for the job as he told me the estimator did not count all the doors properly. Shame on me. Shame on me for finding a lot of problems after he got paid. I still have to patch some areas of holes, I found he did not fill, I still am missing a screw in the banister he took down. I think I a non professional could have done at least as good if I had the time... The ceiling lines I now see was drawn freehand not with tape. I mentioned this before paying and he fixed some, but I did not see the other areas he messed up. Just be careful before paying them a lot of money, they have not true professionals doing their painting.

I recently start up a new business and decided to get on Angie's List to help promote my business. I opted for "Top Spot" which cost about $100 a month and you have to sign a year contract. I am now into 6 months of this service and have received no customers at all. I called to complain and try and get my money back to no avail. They said it was because I didn't have many reviews. Hard to get reviews when you aren't getting customers. I said I wasn't buying that reason because I was getting leads from Home Advisor (their sister company).

I found out from a FB group I am in - Angie's List sold to HomeAdvisor. I google it and read up on it. I have been with Angie's List 5+ years and I have been happy with the service. I have a good website and I get a lot of referrals already so it supplements my workload. I noticed I had not had any calls or messages from members since January which didn't make sense. Nor had anyone from Angie's List call me like they used to do. They will call me to renew my advertising fee which I am dropping, and the emails to advertise in their magazine as honor roll. You have to pay for it... lol.

Reynolds Water Conditioning Co. - This company did a great job installing our new water treatment system. I found their pricing to be comparable with other water treatment systems, however I have had previous experience with this company when I had their saltless irrigation system installed and was very pleased with the equipment and ease of use. The salesperson/owner who quoted the job and ensured timing for job explained everything about their equipment and the ease of maintaining. The technician was on time, very professional, knowledgeable and detailed from start to finish. Additionally we had the osmosis system added on for drinking water. He took time to ensure that we fully understood all the systems installed. I highly recommend this company if you're looking for a water treatment system of any kind.

I am a board member of a association in West Palm Beach Fla. We very badly needed concrete work done on our walkways and steps. We shopped around and found Concrete Solutions. Neal (the owner) came over and gave us a estimate on having all three buildings repaired some of the walkways needed to be lifted also. The price was right. They started the job within a week and I cannot say enough about things about the company. They are very clean, never left trash around and they worked everyday nine or ten hours a day. The work is beautiful. I would recommend them to anyone wanting a good job done, big or small.

AngiesList.com sent “professional” for $150 who did NOTHING! I asked for pest control. Came out with big bill for visit and bigger estimate to rid of one bug nest. Total rip off. Fraud. Never use AngiesList. Second bad experience where we paid for someone who could not help. Can’t believe AngiesList is not shut down by Feds.

WHAT CHANGED??? I have advertised through AngiesList for the last 5 years (2013-2018) for my 12 year old landscaping company. I’m currently paying them $1000 a month and getting ZERO RESULTS. Each year I continue to increase my monthly advertising due to the success I’ve had until NOW... I can’t handle the BS excuses I received in the last six months to why am getting zero results or calls or emails.

I signed my business up with AngiesList five months ago and have never revived one call. Good thing my business is taking off on its own and I don’t need them. They are trying to put me in Collections for not paying my deactivation bill. I also switched accounts on them so they cannot bill me anymore. This is the company that used to be good back in the early years and now is complete **! Do not sign up with them. Save yourself the headache and try to put that money into advertising on your own. You will be much better. Take it from me. Learned the hard way. I do not have any intention of ever paying these people any money. They are a bunch of Thieves and scoundrels.

When they called me to sell me their service they promised the world. I have been with them for about 9 months now with no leads whatsoever, I even tried to request a contractor in my area. 4 contractors from Home Advisor called me, and on Angie's List website it showed all kind of contractors but it did not show my company's name. I called them to cancel. They want to charge me 35% of the remaining balance for the year, I am thinking of taking them to court if I get enough people to join me. I think we can get them to refund our money, they a big scam. If you have not joined them don't do it. Run away as fast as you can from them because if you don't they will take your money and run with it.

I was promised the world. I was talked into 300 a month. Once signed could not reach the person who signed me up. I'm with them for three months so far. Not one lead. Do not deal with them. If I can stop another person from joining through this post I'll be happy. Biggest scam.

Have been members for many years. Just this year that were bought by the people who own HomeAdvisor. This caused us to pay for the same lead twice. Once for HomeAdvisor and once for Angie's List. Was told this was not so and if we wanted to cancel our contract they would charge us a cancellation fee. DON'T use Angie's List. HomeAdvisor is so much better with GOOD customer service. I would never refer anyone to Angie's List.

Angie’s List is a sorry company and shadow of what it once was, After they changed their business model, billing and charging contractors and workers. Then opening up their services to the basic public an unsavory characters, my experiences with them have really gone downhill and my experiences with the customers that are now using their services been aggravating.

Our small company has been trying to cancel the contract that was created by an ex business partner and we are constantly given the runaround and are told we would have to pay a percentage to cancel the contract with Angie's List. They are taking money from our company for doing nothing. We have not had one client or even a lead from Angie's List but they continue to get their money every month. They are definitely not trying to help your business by any means. I have resorted to Twitter to contact someone and get this resolved. PLEASE DO NOT JOIN ANGIE'S LIST if you are a small business or any business for that matter. They are not a reputable company and will do anything they can not to cancel your contract with them.

I am a manager for a custom cabinetry and construction business. One of our potential clients informed us we had a negative review on Angie'sList. We pulled up the review and it mentioned the name of two "employees" we had never even heard of and how the work was awful and they "took advantage of a widow". The scathing review had been up there over a year. I called Angie'sList and the person I spoke to was arrogant and rude. I asked him don't they contact the business before they put up damaging reviews. His response was "I hardly think one bad review would be damaging". Well, it was the only review so, yes, it is damaging. He then went on to say they only confirm the reviews if you ask them to. Unbelievable! I think that is their way of forcing you to join and advertise with them. People, please call the BBB if you have a complaint.

I am the top service provider for my industry, in my city. I have earned numerous super service awards and was even invited to Las Vegas for a party! The reason for this review is because while at the party a representative from Angie's List announced that they sold out to HomeAdvisor. I recently signed a contract with them and now I can't get out! The service is horrible!

I needed a plumber and decided to use Angie's List. I wanted to find plumbers in my area, read reviews, and contact the plumbers I was interested in. I went through the Angie's List set of questions for the area I needed the plumber. Angie's List asked if I wanted to be contacted by plumbers and I marked NO. Within two minutes of submitting my request to find a plumber, I started getting phone calls from plumbing companies. This lasted for days and with one plumbing company that called regularly, it lasted for weeks. I did not want companies calling me and even though I marked no, Angie's List sent out my contact details and companies contacted me. I will never use Angie's List again because I want to decide who I want to reach out to.

They put you on auto renew and won't stop trying to charge your card. You can't even call them with a regular membership. I'm having trouble logging in and can't do anything to cancel without logging in. AngiesList.com are hypocrites and judge other companies when they are the worst.

Contractor serving his area for 40 years. Signed up with Angie's List to get my name out there close to two years ago. Not a single phone call or lead from the service. Recently lost a job of high value due to a bad review posted on my profile. A review Angie's List never notified me on or can verify. I have been in business for 40+ years never had a bad review in Better Business Bureau and if there was an issue I was contacted. I contacted Angie's List about these fraudulent reviews they took one down and refused to take the other one down due to the inability on their end to contact the user.

I do not wish to be a member of Angie's List. I did not subscribe to Angie's List. But Angie's List has put a charge of 9.99 on my credit card on 04/03. I want it removed (refunded) but I can't find a way to contact the company. The automated phone instructions they give are bogus. Can you help me solve this problem?

I stopped using Angie's List when there was an issue with a contractor. They told me I was not at that level of support with their company and I would have to pay more. I told them to cancel my account. That was like 2 years ago. I noticed on my 2017 statements when doing my taxes that Angie's List is still debiting my account for basic viewing services. Aren't these FREE? Why hadn't my account been canceled as I requested two years ago! How soon will I be getting my refund for all charges up to present that I was erroneously debited.

They are demanding that I provide all of my personal information before providing anything. I am unwilling to do this because I do not want my phone and email to blow up with contractors attempting to contact me. They state that the information is free, but all of my information is of value and therefore it is not free. I can't get the information that I am seeking from that source.

I hired a person to do a home inspection of a house I wanted to buy. He did an outstanding job, his company asked me to please give them a review of the work done. The email asked me to please give a review on HomeAdvisor and Angie's List (they are listed on both), given that I was very happy with services provided I felt very strongly about wanting to pass on a GOOD review. That all went downhill as soon as I did a review on Angie’s list. I signed up for their free service (required to submit a review), did my review, and then received a response stating that they could not verify that I was a real person and not an internet bot and therefore could not post my review.

Since HomeAdvisor's purchase of Angie's List a behind the scenes scam has emerged. My leads from Angie's List is being pushed over to HomeAdvisor providers. I have tested this many times (5). Attempted to contact Angie's List about this, run around to say the least. Contacted Lawyer now.

It has been only close to 2 weeks and I am VERY DISSATISFIED! With the advertising of my business, nobody who has acquired my services through Facebook NOT Angie's List wants to review through that company!!! Because they are asked to sign up and they don't want to... I was never told that customers had to sign up and now??? I am screwed with a contract of 1 year when that wasn't even explained to me!!! The sales rep Michael ** from originations dept. never said it would be 1 year. When I submitted a complaint and a cancellation request! They said I would be charged 35% of the entire year for breaking a contract!!! Because I was asked if I wanted to pay for 1 month or the entire year, my answer was a month and I would try it out!!! NOOOOOO!!!! That wasn't why they asked that, it was because they were locking me up with an entire damn year!!!

We had a painter, who contracted an exterior painting, deck painting and some woodwork with an A listed superior performance awarded company on Angie’s List. Billy and Cindy’s Painting was the company. Long story short, they walked off the job with $2,900.00 and only a third finished. Angie’s List contacted me to see if I wanted to use Angie’s List complaint resolution... After providing AL with tons of photos and texts which definitively shows the shoddy and unfinished job they did, they told me that the company responded by saying they weren’t going to do anything for me, no refund no completed job. Angie’s List said they were very sorry for me but they don’t punish or delist companies. I found out today that the company pays Angie’s List for advertising and maintaining their spot on Angie’s List. Angie’s List is just an avenue for companies to scam and swindle consumers.

When it comes to a lead-generation program, Angie's List is the most expensive. There aren't any benefits to listing with Angie's List. They say that you have to get 5 reviews a month to stay in a top three or four companies listed per city. They have the big deals that really are not a deal for you. But it is a deal for the customer. They take another 40% or so off the top of your earnings. On top of the $2,000 or so that you're paying to list for the year's contract, that woman is taken your earnings and putting it in her pocketbook. That was the biggest business decision mistake I've ever made. HomeAdvisor at least charge only a fraction of the amount of the money. You get to go out and do jobs and get what you're worth if you win the bid. Even in some cases you get leads for free. HomeAdvisor would be the better choice.

We have had our business on AngiesList.com for many years, the first many years we loved it, they actually saved us. We had so many leads and sold almost 95% of them. We did everything they told us to do, we have over 150 leads, we joined everything on there, marketplace, big deals, had 2 or 3 advertising agreements, etc. It was a designated job for someone in our office to stay on top of, because we were doing very well. Well about 2 or more years ago, our phones stopped ring with AngiesList customers and our emails for AngiesList stopped as well. We actually continued with them and kept trying, because of the business they had supplied us in years past, but I have decided today that we will not renew our AngiesList, especially after reading all of the other business owner reviews. I for sure know that it is not the same and we have a lack of trust. I might as well take my money and throw it out the window! So long AngiesList!

We needed a painter to update our home. We have a high hallway, and some high ceilings. We contacted Fred ** to paint. He was a joy to have in our home, and an excellent painter! We could not have been more pleased with him. I would recommend him to anyone who needs an excellent painter.

Angie's List sold me a $699 'Deal' to a fraudulent painting company to have 3 painters work at my house. When I tried to contact this company to use the deal, they never got back to me. I requested Angie's List to refund my $699, and I was told I had to work it out with the fraudulent company that had disappeared. Obviously that wasn't a path, so I tried to get my refund. I contacted Angie's List over 20 times in an effort to speak to someone, and was only sent emails that said it was not their problem to help me, despite the fact that my credit card has a $699 to Angie's List. Angie's List is supposed to be a firm to protect people from fraudulent companies, and not only do they represent them, they broker the robbery!

My company signed up with Angie's List thinking we would get jobs from it as we did with Home Advisor. Big joke! In the same time frame we were with Angie's List and got 0 job leads or calls from Angie's List, we received 30+ jobs from HomeAdvisor. We paid money to be listed in the top 3-4 contractors that would be listed for our area. I made several anonymous accounts on Angie's List as a customer to look for my company's scope of work for my area and my company NEVER appeared in the list!!! I am furious. I think Angie's List is a big scam!

They sale you advertising for your business. In my case it was $167.67 per month. Total cost per year is $2012.04. They do it by zip code. I asked for certain zip codes in my local area. They said I could not handle the amount of zip codes I wanted and would only give me 3. They said I could add more zip code later if needed. This was a lie since they charge you for more zip codes. I got 3 calls from Angie's list customers in the last 7 months of being on their list. Was only able to get 1 of the customers. I have the highest reviews you can get on Angie's List and Thumbtack that you can get. Total revenue from Angie's List 3 customers in 7 months listed is less than the cost of the service. At this point I am losing money and will never use them again. They have a very bad rating by business customers. Do not use Angie's List. It will cost you more than the money you make from the customers.

I am a contractor that has used Angie’s List for approx the last 10 years, I’ve won the super service awards in every category I could compete in, have almost a 100 A ratings, and I’ve seen Angie’s List go from a great service for contractors and customers to a joke. I’m now using another service called Thumbtack which is phenomenal! I give Angie’s List and the VERY disorganized sales-driven staff who have no idea what direction the company even offers, 2 years top before they are gone altogether. Look at these numbers of total reviews! Something very wrong and it is not the quality they once were, what a joke! To anyone considering go to Thumbtack or any other service.

Angie's List promised all these leads when it turns out they are selling all their leads to HomeAdvisor first which owns Angie's List. We were told they would call 5 of our customers for initial set up reviews and they only called two. So to this point 5 weeks later and 500 dollars later we have not received one call or lead. Angie's List already had a class action suit for similar issues.

THEY DO NOT DESERVE A STAR!! I have never been so disappointed in the LACK OF SERVICE that Angie's List provides. This comes on the heels of them offering previous service for free and now they want me to pay for correcting bad information given by their reps. What happened? I was able to previously call in and they would work with me to correct mistakes on their website. Now, because I do not have a "contract", they will not even speak to me!!!! No notice, no nothing. Just a recording that says I have to pay to speak to someone to correct a mistake on their website!!! Not doing it! But am definitely doing this. Pulling all our information from them, will tell everyone I know not to call/use them!! And will share this with anyone who will listen...

I looked up some contractors on Angie's List, and now am getting calls from people I have not reached out to. I did not enter my phone number, but the callers say they got my phone number and address from Angie's List. STAY AWAY from Angie's List if you value your privacy!

I entered a contract and was told that I could still do paper pay. This was a lie. They have continued to enter my account even after I reminded them of the paper pay commitment by Dustin. The paid advertisement had multiple issues and communicated over 10 times on this and paper bill. I have been lied to stolen from and my contract breached... complete runaround and waste of money... I never received one call for work and have communicated that I could tell my ad was being block or not working. AngiesList never fixed or took care of issue. They just lie and canceled my contract after being paid.

I joined Angie's List when it was a free service but they started offering all of the services I originally agreed to for free and auto renewed my membership based on entirely new terms without notification. I am an attorney and was astonished by their deceptive practices. Have others been deceived in the same way? If so please contact me, I'm investigating filing a complaint.

I canceled my Angie's List subscription last year, yet I was just charged for another year on my PayPal account. I tried to reach them by phone, but the auto system claims I don't have phone support, so I searched for an email address...they don't have one! What?! So...no way to speak to a "customer representative". I am disputing the charge with PayPal (a fantastic company). NOT ONE TIME did I receive help from Angie's List that was any closer to my home than 80+ miles! Usually No references. A complete and total waste of time and money. DON'T JOIN!

I got talked into paid advertising with Angie's List. I signed up for a contract, unfortunately, thinking Angie's List was reputable since it is well known. It is not reputable at all! Look at the scores that they got on this website; I believe it's 1.5 out of 10. After four months of receiving absolutely not one phone call for my paid advertising I called Angie's List to cancel. This occurred on January 8, 2018. I was told that they had canceled my paid advertising during that call and then I would have to pay 35% of what was left on the contract, $620. I explicitly told them not to take any money out of my account until I had spoken to somebody in their finance department as I was told I could make payments on the remaining balance which was $218. My monthly bill was due on the 27th of each month yet without my permission they took the $218 out of my account again without my permission on the 24th.

I canceled the account twice before, but they keep billing every year. The service that I cancelled before and have not used in 3 years since long before 1st canceled. The contact phone numbers give a message that only special accounts can reach anyone by phone. The on-line makes you agree to their terms before even leaving a message. Paths to deal with their fraudulent charges are blocked unless you agree to their terms. I think they hope that most people will give up on a $30/year perpetual charge. Cute, an organization claiming to help prevent fraud that is fraudulent itself!

I used Angie's List multiple times for services and vendors, having extremely negative experiences with these vendors (this was when subscriptions were required by Angie's List to obtain vendors/services). Angie's List also noted they would assist any customer with a bad service (which was on their list). WRONG!!! They mandate that if you seek help you MUST give the service a min of a B rating. One of the service providers was permitted to make false accusations against me, the customer, while I had provide them a good rating. I HAVE NO USE for Angie's List...contrived ratings DO NOT help the customer.

This company Angie's List... is suppose to help professionals acquire business. They take money from you to start up. They are suppose to boost you business to get customers. They do nothing! We joined. We paid... waited 3 months. By the 3 month... absolutely nothing!!! We were told we were allowed a 3 month trial and could cancel... then they charged our CC over $200 for early cancellation fee. Said it was in the contract... bunch of BS. Out $500 and nothing to show for it or outcome. DO NOT WASTE YOUR TIME OR MONEY with Angie's List!!! Better off with HomeAdvisor if you're in construction etc.

I'm a VICTIM! Of AL. AL promise I was going to receive multiple calls daily since my business fit just right. Unfortunately AL is a SCAM!! I call to cancel because I was not getting any calls at all. They expect me to pay $265 a month without getting one single job. REALLY! I consider Angie's List a rip-off. Then I was told that if I cancel I had to pay 35% of the remaining balance. If not AL put me in collection because I had 1 year agreement with AL I was never told. That is a SCAM! DO NOT SIGN UP WITH AL.

AngiesList does everything they can to keep you from cancelling. They show a phone number they do not answer and avoid answering by throwing up a gauntlet of prompts that keeps you from speaking to someone. They also list an e-mail address that is not valid.

As many reviewers before me I fell a victim of AL promises. I was told I would receive multiple calls daily since my business fit just right into a specific niche. Unfortunately several months and several thousands of dollars later I received exactly zero calls. When I mentioned my frustration to the saleswoman, she kept saying that I needed more reviews. Funny, she didn't mention that while I was signing up. Now I feel ashamed that I fell for the oldest trick in industry: my hard earned money for a remote possibility that someone will have mercy and call me. What really hurts is the fact that AL tried to blame me for their failure by saying that I misunderstood how the system operated. Lesson learnt.

During our first year of service with this despicable marketer, our business suffered financially every month due to its poor marketing service. Our business was paying out every month for services that never occurred on their behalf making them money and us losing money every month. We were marketing with AngiesList thinking it would generate real client leads but instead we were paying for false Leads and we were getting charged for it with no option for credit. They are stealing money from small business while getting more powerful with no options of suing them. Take it from us, Please do not spend.

Was a paying member of this service which purports to provide credible professionals and they sell "deals" of multiple contractors. Trouble is, these people they recommend do not respond and don't provide service for price within expiration date. So pay 399.00 for a painter for a day and it expires in 6 months. The painter can't fit you in within 6 months. So if you want service after, they can charge you anything more for you to get the 399.00 credit... I lost 1200 dollars with this company that has open cases at Attorney General's office. STAY AWAY, HomeAdvisor is free and you can interact with the contractor before paying.

The service was very good, Joey is a very professional person and arrived in time to the appointment, the stump grinding was done good and quickly as he promised. I would recommended him to my friends.

Seems Angie's List isn't all it claims to be. Tried to break the contract because we can't afford to pay their fee anymore. All their employees seem to be programed to say the same thing, of course to their benefit. The sale pitch was making us believe there isn't a contractor in this area and this area really needs one. Haven't got any work as a result of being on AL, but according to AL that's our fault because we only listed two references, mind you jobs from other advertisement that we got. So if it's not in the contract how many jobs to list as references. Why accuse us of not using their site to the fullest potential? Here's a thought. Maybe we were actually going to use AL's clients as references once we got the jobs... You know all those jobs that you made us believe we'd get, oh that's right. AL's don't make any promises.

Angie's List is a disgrace. I see no evidence that she even evaluates those companies she accepts on her list. Just try to call Jiffy Appliance Repair who she recommends. You can't even get through on the ph# shown on either of their sites. Worst of worst. This is just one of the fly by night operators she promotes. Angie made a decent name for herself, but in my opinion, has sold out for the lucre. Sleep Well.

They promise new companies and companies looking for business leads and great advertising but fail to deliver in every aspect. After you complain they that you signed a contract so you have to pay the remaining months left. Basically they tell you they don't have to deliver on their end but you have to deliver on your end. Stay away from them.

Avoid Angie's List "Deals." I dealt with two different contractors who either would not schedule, or kept rescheduling, appointments until I was beyond the 30-day refund window. AL was of no help in getting my money back from these unscrupulous contractors. They will sponsor these businesses, but are of no help in getting work performed. I am done with AL.

I have been a subscriber to Angie's List for years and gotten many good providers from the site. However, in recent years, it has been almost impossible to sign on, much less find or review providers. Moreover, unless you have an "upgraded" account, it is impossible to speak to a representative and are told by an automated system to sign in to "chat" with a representative. If I were able to sign in, I wouldn't have to call anyone or "chat" with a representative. I have advised providers that I wished to review that it is impossible to post a review, since the Angie's List website is the most difficult site to sign onto of any review platforms.

I was using the service but then moved. A few months later, they removed service from my area and did not offer a refund of the balance of the year. Furthermore, they then went ahead and auto charged me another annual subscription fee even though there was still no service being provided. When contacted, they refused to refund the charge even after explaining that it was their decision not to offer service in my area.

Angie's List has an integrity department! Got a one and only questionable review in 3 years of free membership plan on Angie's on my listing page. I am a small business and I know every customer I deal with. I don't know this person at all. Angie's List offered no assistance in trying to verify if it was legitimate, no mediation, no opportunity for me to oppose. Said they have no way to contact the person and no email address for the person who wrote the review, but nonetheless the review would remain forever. Told me I couldn't cancel the account and nothing could be done about it.

I signed up and left a review for a local tech/IT company that helped us with our business and the network. I also started using Angie's List to find a remodeler as well for my home. I received an email asking for additional PERSONAL information "including but not limited to, permanent or previous addresses, phone numbers, email addresses, and/or last names." This information is none of Angie's List's business and they have no right or reason to ask for this. I wanted to help a local company that did great work for my business but now if feels like a complete mistake and invasion of personal privacy going to Angie's List.

Have you heard the commercials? Angie's List is now FREE to use! LIARS. Don't even bother calling when they auto-charge your card for a refund, just write it off as stolen money. You could hear the delight in the "support" rep's words saying there's no reason to refund anything. Worthless service, bogus/enhanced listings. Still overpriced if they give it away.

Used Angie's List to try to find a contractor, who gave me a line of nonsense a mile long. Never showed up to give an estimate. Left a negative review and he replied with misstatements. This guy gets an A on Angie's list. I called Angie's List yesterday to cancel my membership. You are better off by calling a contractor who advertises in the local newspaper and having them come out to give a free estimate. I do not in any way trust the reviews in Angie's List and wouldn't be surprised if many are fake.

After maybe two or three years of good relations with AL, I have had several complaints over the years along with many more outstanding reviews and have made top 5 contractor awards five years in a row. However I did have a couple of bad reviews over a 5 year period which never go away and are always calculated in your rating that placed me in a B category which no will call the B guy. Consequently I get no calls from AL yet they still want their money, yet some of the bad reviews that are on my profile are from one, a client I had to put a lien on his property because the jobs complete but he still owes me over $12,000.00 and I had no choice but to file a lien, yet his review stands on AL as legitimate complaint, another one is from a homeowner that got a full refund with a settlement stating he was not allowed to slander me yet his review still stands.

When I was looking into signing up I was told that I would get about 2 or 3 calls a day because of the volume that they get in my Industry. After 2 weeks I did not get ANY Calls so I called and asked why. I was then told that I had to have at least 5 Reviews before I get listed after I paid them. I called my customers that were supposed to give my reviews and I was told that they tried but it was too complicated. I did have 2 customers that went all the way through the review process and Angie's List told me that they were rejected???

Tried to use it to find a contractor. I used the one that was at the top of the list, with "A" rating and the Angie's List Certification. It was completely inaccurate. The contractor was dishonest and predatory. I had to hand the service provider his jacket and ask him to leave my house. I contacted Angie's List to see if they vet the services providers before they Certify them, and they do not. Anyone can submit a review, so you cannot tell if they are real or fake. A high rating and Angie's List Certification has no meaning.

Angieslist member prices are BS. You are not getting any kind of a deal using them. If you call the company that you found on Angieslist yourself and ask them what they charge for the service the price is the same or lower. Angieslist makes the Original Price higher so that when you see the member pricing you think you're getting a good deal but in reality you're paying what the company normally charges.

Notice that they have figured out how to hide the top provider in my profession by only showing my business in one zip code based on our last review and they are removing all of our reviews and company information. All I can say is this does not look good for them if this is the only way they can force a business to advertise. I was going to take the year off and see how it went because with the free membership all I got was people wanting free estimates off pictures. Now I will put all my money on other referral systems. Google, Yelp and Facebook. It was very good, now Angies List is not, at all!

I hired the top rated appliance repair (capital appliance repair) per Angie's List, and after getting terrible service, I posted a negative review. The owner of the repair shop (who had full view of all my personal information, including home address) then went to my personal web page and gave me a negative review in return. I informed Angie's List that I was retaliated against and they DID NOTHING. I then went back to the original listing and saw that this "A" rated business also had 17 "F" ratings, yet Angie's List still gave them an "A" because they had many positive reviews. I canceled my membership.

Seriously, Angie's List is now offering a webinar about online reputation being offered from Angie's List. You have got to be kidding. Angie's List supports end users abuse of review and complaint process in order to promote a reputation marketing service for business owners. Angie's List created the problem by allowing and supporting an end user to use the "give me my money back or else" practice, by not providing our company with the ability to be fairly and ethically support our position, then locked us out of our online account, and then offering a webinar to promote their "reputation marketing" seminar!

They renewed my membership without even receiving my permission or telling me what credit card account they would be charging. As soon as I saw the unknown charge on a card I hadn't used in more than 6 months, I panicked, fearing that someone might have used my card, perhaps even stole my identity. Finally, I find out who charged me. I try to get in touch with them by phone but they won't pick up because my membership plan does not permit this. I find an email address and email them demanding a refund, only to find that membership fees are non-refundable.

I purchased two hour electrician time for $89. I was referred to an electrician for the job that specifically required to change a wall power outlet. Electrician said it would cost $275 and if I want them I should call back. I didn't call them and did the job myself for $8. Called Angie's list for reimbursement since the job was not done and electrician never came to my house. I called Angie's list and they referred me to the electrician who said he never charged my account and Angie's list charged my account. Both refusing to return my money. What a scam Angie's list is. Never purchase service from them.

I called to put my company on AngiesList.com thinking we would generate leads. Spoke to a rep thinking he would be aware of my needs. We are a small mom and pop company. I thought I was signing a background check and instead he says I signed a contract which I did not think I was. My account was charged 16,999.99 which ruined my company. Was on Dallas and was not able to work or pay my employees. I call. They say "You have a contract" and they threatened my credit. Instead of growing it ruined us.

I have been a contractor working in the northern Virginia area for more than 20 years. In the past 3 years had a bad experience with a couple of unfair customers. The first one demanded that I continue to replace T1-11 siding boards when I had already replaced 30 boards and the contract stated about 18 to be replaced so they offered me to keep working and at the end they will pay me an extra $500 which I did not believe them because I found out by a neighbor that they had some issues with a previous contractor and they left, so they wrote a bad review to AngiesList.

No one responds on their online live customer questions. Unable to cancel.

I have been trying to find a roofer, thinking AngiesList.com would be an unbiased source to weed out the good from the bad. AngiesList itself has become the biggest source of bias on their website. After an internet search, I found a company and I thought I'd see its ratings and reviews on AngiesList. While the company is on AngiesList, it has not received any reviews for some 4 years. What was more disturbing is the header that was placed on the company page: "In an ongoing effort to provide members with the best experience with our service, AngiesList has set specific criteria that need to be met in order to be included in general searches. This provider does not meet, or has not yet met, some or any of AngiesList's criteria; therefore the provider is being withheld from category and keyword searches." It is at AngiesList discretion to update or remove this message and exclusion.