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Angi Reviews

1.7
2,972 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Visit www.angi.com
Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    Page 18 Reviews 2325 - 2475
    TechSales & MarketingPriceStaff

    Reviewed June 17, 2020

    Our company subscribed to Angie's List in Feb 2020. Paid over $8K for a year of advertising in advance. To date, it's been a 4-month nightmare. Terrible leads (we question whether they are legitimate) and poor service from AL. About 75% of the requests for service were for services our company does not provide, but AL could not figure out how to properly categorize our services or communicate accurate information with their members. We finally canceled our contract to put a stop to the nuisance leads. A complete waste of time and money! We DO NOT RECOMMEND doing business with Angie's List/Home Advisor. It was a terrible experience for our company. If we could give them a grade, it would be an "D-" as they were very responsive when it came selling us a worthless service.

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    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedStaffBillingValue

    Reviewed May 29, 2020

    We signed up with Angie's List on March of last year. For the first few months, we were receiving leads from counties we don't service nor advertise, and even from out of state (NY, where we don't even have a license for), so basically not valid leads. We called customer support many times to let them know, and every time they said they would fix it, but kept happening for another 3-4 months. After they finally changed it to advertise us just on Bergen County (area we DO service), we did receive a few leads from our area, but still mixed with a lot of other areas we don't service. More invalid leads than valid ones. Bottom line, absolutely not worth the money spent monthly.

    This being said, we called Angie's List customer support one more time, but this time to cancel the service. They said that they could cancel it, but we would have to pay a significant early termination fee, which would make it a lot more expensive than just keeping it for the remainder of the year contract, if we were to grab at least a couple of jobs here and there. We kept it, but mentioned that we would NOT renew it for the following year.

    We are also subscribed to Home Advisor, which we pay per lead instead of monthly like Angie's List, and at one point we started receiving leads on Home Advisor that said "Lead submitted via Angie's List". This is where we realized that Home Advisor and Angie’s List are owned by the same people, and we were paying twice for the same lead. We are paying Home Advisor for that lead that came in, but also Angie’s List monthly for the same lead that found us on their platform. We called customer support again, and they tried to explain how it worked and why we weren’t paying twice, but didn’t make sense at all.

    At this point we asked again to cancel our contract, to which we were told one more time that it would be an early termination with a high fee. We were again convinced to keep it till the end of the contract. Once again we let them know that we would continue with the subscription until the end of the contract, but we would NOT renew it. This year we sent them an email asking when the contract was up, with the idea of NOT renewing.

    They answered right away saying that our contract had been renewed for another year, after we specifically mentioned at least a couple of times that we didn’t want to renew. We told them that we didn’t want to renew, and that they knew that from last year, and they said they sent us an email regarding the renewal, and if we wanted to cancel the contract, we would have to pay an early termination fee. EARLY??? We told them last year that we didn’t want to renew!

    We also told them we didn’t receive any emails from them, but they kept saying they did send it. We checked again the email address we have in their system, but couldn’t find anything. They then said they sent it to an email address we haven’t used in over a year, and we don’t even have in our Angie’s List platform. Even though we kept saying that that email address was not in use for over a year and it’s not the one they have on file, they kept insisting that the email was sent and because they didn’t receive a reply, they auto-renewed the contract. That is insane. AND THAT EMAIL WAS NEVER OPENED until they told us they sent it there.

    We told them many times that it was ok to charge us for the couple of months of the running year, but to please cancel that contract with no early termination fees, but we always got a negative response. We can't say for sure we know how to ensure we can cancel after maximizing what we are committed to since if we cancel now we pay early termination fee, and if they send us a renewal email under the radar again and we don't catch it, you automatically are renewed.

    Not surprisingly, if you Google Angie's List for complaints, you will see many negative reviews about their deceptive business practices and questionable validity of how they promote the "best" service providers.

    I suppose what is most surprising of all though is, in these current unprecedented times where businesses, especially contractors that focus on residential/non-commercial customers who either have been financially impacted by the COVID crisis or are afraid and want to distance themselves from the risk of virus exposure,, Angie's list is taking a very hard line.

    Insurance companies are voluntarily reducing premiums, small businesses are feeding front line essential workers, banks and credit cards are easing restrictions, but Angie's list management won't even return phone calls to if nothing else have a fair conversation. Calls to customer service who referred us to a manager and promised a call back followed by 5 voice mail messages were not even returned.

    The salesman said you signed the contract and they will not deviate from it, even though we never knowingly opted into a renewal. Legality aside, in these times, is this the company you want to have your back or be your "trusted advisor?" There are two sides to every story, so I encourage you to Google "Angie’s List Complaints, Angie’s List Scam, Angie’s List Deceptive Sales Practices" to name a few searches. If you are a consumer I encourage you to do the same, including looking at consumer reports and phrases like "Is Angie's List Reputable?"

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    Sales & MarketingRefunds & Payouts

    Reviewed May 11, 2020

    Don't be fooled by the legacy of the name. Now it's just a scam. No longer convenient and not even fair anymore for the businesses. Consumers have to provide personal information just to see anything and businesses have to pay for ads to get better fake reviews! Unapologetic. Pay to win in real life.

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    Staff

    Reviewed May 10, 2020

    I have never been treated with such disregard of professionalism or carelessness from a company in general. That's should say enough. Steer clear of Angie's list. They do not have any real substance to serve their clients with any actual services.

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    Tech

    Reviewed May 6, 2020

    I contracted with A and P painting in Las Vegas, NV to paint the exterior of my house. I could not be any happier with the level of service and expertise from this company! I highly recommend this painting company.

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    TechSales & MarketingPunctuality & SpeedBilling

    Reviewed May 6, 2020

    I have a cleaning business and have advertised with Angie's List for a few of years. COVID-19 shut my business down for the time being. When I contacted Angie's list they only offered a deferral if I extended my existing contract for another year. They said that their system would not allow it any other way. A billion dollar company would have an IT department that could make anything happen in their system that they wanted to. I don't even know if my company will be around in a couple months so committing for another year in services to delay two months payment would not make sense for my company. My only other option is to pay a 35% early termination fee. When I said I couldn't pay they they threatened to turn me into collection and pursue me personally. What a terrible company. I will never use them again and I encourage any company considering to read these reviews before signing.

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    Customer ServicePunctuality & Speed

    Reviewed April 25, 2020

    I emailed Angie's List and let them know that I wan to cancel my account, I received an email that Mike was supposed to contact me regarding the cancellation process and no one did, 2 days later they took money out of my account after I clearly stated in an email that I did not authorize Angie's List to take any money from my account whatsoever. Angie's List is a FRAUDULENT COMPANY. DO NOT DO SERVICES WITH THIS COMPANY THEY WILL TAKE YOUR MONEY.

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    PricePunctuality & SpeedStaffBilling

    Reviewed April 23, 2020

    The parent company of HomeAdviser is the same. This Angies list charges a minimum $300 per month and makes you sign up for a year. Then Angies list sends the lead to HomeAdvisor and as a business, you get billed again for the lead from Angies list. If you cancel because of lack of leads or quality leads from them, they charge you a early termination fee. $500. RIP OFFs. I was signed up with them for 9 months and had 10 leads, only 1 lead was a valid lead that was appropriate for my business. After complaining, they would not help at all, no comprise. This is basically a business leaching of the backs of regular business trying to make a living and trying to get quality leads. Instead, they take advantage of you.

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    TechSales & Marketing

    Reviewed April 19, 2020

    I am a contractor on Angieslist. Been advertising with them since 2014...be careful when choosing contractors..they put a system in place to make money from new companies by offering them top pro spots which means when customers are looking for pros in pro search bar you are seeing new inexperienced contractors with little reviews..this is absolutely awful.

    For a fee angie's List allows new contractors to go in front of senior companies with better reviews and experience..I been with angie's lst for 5 years in the electrical section and refuse to pay 3500 a year in advertising so I was bumped of the page by inferior companies..I'm in the pro directory. Which really isn't much advertising..lol..so basically when searching for pros the website says top four pros. Those companies aren't the at top....they just paid to be seen..better companies are in directory....I confronted them on this and finally was told this is what's happening. So be careful when choosing contractors. Angie's List is more concerned about their fees are as opposed to who's is completing your home project....what a scam...

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    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedOnline & AppMaintenanceStaff

    Reviewed April 9, 2020

    Paradise Garage Door Review. I needed to do some repairs to a garage door (8x16). I also needed to replace the opener. Josh, the service tech, called on the scheduled day to say he was on his way, and showed up early. He had everything he needed to do the job with him. We discussed what would be done and how long it would take. He answered all my questions completely and to my satisfaction, and went to work. He did a great job and actually finished early. He programmed my new remotes and walked me thru the app. He cleaned up completely. And again answered my questions. I would definitely recommend Paradise to everyone, and have say that Josh was more than competent, professional, personable, and I would also highly recommend him.

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    Contract & TermsTechSales & MarketingPricePunctuality & SpeedRefunds & Payouts

    Reviewed March 31, 2020

    I have been advertising with Angieslist for years now. I see many reviews here with the same problem. Once a very good company now being run into the ground since they were bought out by ServiceMagic AKA HomeAdvisor. I specifically asked to make changes to my "advertising agreement" contract. I was told to wait till it was time to renew. They auto renewed me. Now I am being told I have to pay penalties and fees on top of the money they have already taken without consent..

    I told them to cancel me and send a refund, for the money I've been charged. They charged me for ending my contract early and charged me fees for their mistake.. The people I've talked to are just mean.. They have stock in the company so they want to get every penny they can out of you. No matter how evil they have to be. Now I am getting bad reviews. I am locked out of angies list but they still send to me notices that I have new people wanting work done. Watch out, They are not who you want to deal with.

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    Customer ServiceTechSales & MarketingPriceStaff

    Reviewed March 25, 2020

    This is a Horrible company!!! I contacted them to suspend my advertising during the COV-19 shutdown. I had full intentions of resuming once this is over. However, they want to charge a 35% cancelation fee on a contract I never renewed. I must add they are the ONLY company out of 10 that took this attitude. All the others were very understanding. Angie's List will NEVER get another dime from me!!!!

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    Customer Service

    Reviewed March 20, 2020

    Had a new shower installed. The men that did the work had no regard for my home. It was a rather cold day the day they came and had to go outside a lot. Left the door open each time they went out. Was also damp outside and had no regard for my wood floors, tracking in damp footprints. Left a mess on the floor when they missed their trash can that was 2 ft away from the bathroom door.. Pieces of debris were on the hardwood floor and the area rug that was 6 ft away from the bathroom door. Glue was on the walls outside the shower area, never cleaned up. Had to cut a piece of baseboard and replace. Very poor cutting job. Does not match anymore.

    Put a chip in the ceiling of the shower that I had to repair and repaint. A lot of the cutting was done in the driveway and never cleaned up. Lots of slivers of wood and wall surround all over the pavement and grass. I called Mad City and was told sorry about the mess. Nothing was ever done. Only was able to talk to some secretary. No one followed up as I was told would happen.

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    Tech

    Reviewed March 15, 2020

    This company is completely fraudulence. Every CONTRACTOR dont use. They service is the more ugly decision I am never take. They stolen money for sign up contractor plus the fraudulence service. What they offer is horrible Angie List.

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    Customer ServiceTech

    Reviewed March 11, 2020

    DO NOT SIGN UP FOR ANGIES LIST! They are complete fraud. They promise you calls meanwhile it's them who call you. They give you fake leads then want you to pay them thousands to get out of a contract that is completely fake.

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    Reviewed March 7, 2020

    Google started a link to reviews from the web on business pages. I clicked and found a fake hurtful review on Angie's List that is 7 years old. I contacted them several times. They will not removed it because it's been over 3 years. I researched angie's list and found the top 10 news stories are about their business ethics. They have a serious problem with business ethics. A restaurant who can do nothing about bad reviews, we have an invoice number and signed proposal for every job. Angie's list can look up the person who wrote review and with a tiny bit of detective work verify it is fake or not. But they have chosen that they would like to leave fake hurtful reviews forever.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed Feb. 29, 2020

    We have been a vendor for Angie's list for many, many years. Over the past several years we have noticed a shift in direction of the company and adjusted our advertising dollars accordingly. Today (Friday 2/28/20) I received an email regarding an auto renewal of our program on March 1st at 2:34 PM. I responded to our salesperson promptly and received an auto out of office reply. I phoned customer service (waited on hold for 26 minutes) to let them know that we had no intentions of renewing for another year and was told that there was nothing that could be done without talking to our salesperson. I will reach out to our credit card company on Monday to dispute the charge but just wanted to share with others how shady this business has become. What was a viable source for qualified leads years ago has completely lost its way. This company is an absolute joke and I would advise anyone and everyone to steer clear of advertising with them.

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    Rates

    Reviewed Feb. 28, 2020

    Angieslist merged with HomeAdvisor whom is a competitor of ours. Since their merger my business rating has dropped to a 1 star on Angieslist. If that was not enough Angieslist is constantly posting a bad review that was false to begin with on the first page of Google. This sort of business practice can create a monopoly over all service related businesses. Last time I checked monopolizing was illegal.

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    Staff

    Reviewed Feb. 28, 2020

    I found Jon at RainTech Gutters (from Angie's List). He was very professional (gave an estimate and worked with me on a detail that I wanted with the gutter install). Excellent Work. Highly recommended.

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    Customer ServiceTechSales & MarketingPriceStaff

    Reviewed Feb. 27, 2020

    Approached by Angie’s List the sales person promised me the sun and the moon. I knew this could not be true but if just a portion was things would be much better for my rising business. Well Angie’s List singlehandedly became a huge expense with no results but a major waste of time. Other contractors use the service to see what you charge, the bidding war aspect of the service guarantees the customer receives the worst quality service and the business (me) on Angie’s List has no incentive to do a good job because there is no profit margin. There are so many flaws built in this system it is on a mission of self destruction.

    Angie’s List customer service and culture is horrid. Just try to terminate your contract. There is an underlined tone of threat that is implied and felt. Suddenly, like magic, your phone rings daily with customers that waste your time with unusual questions and delays to simply cancel a job at the last moment. Most strange. That is the result when you even breathe the words cancel. All the Angie’s List customers are go nowhere clients or fake calls. Angie’s List employees seem to be angry people. Run. Don’t walk. Run from this expensive and useless service. It is a crushing blow to a small company.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Feb. 27, 2020

    I contracted with Angieslist in 2018. The contract was for a year, roughly $330 a month. I didn't have the success I was hoping for. I tried to cancel when my year was up. After a dozen or so attempts at calling my account manager (only way to cancel...dumb) I only had a dozen voicemails and a few messages left. He did try and call back when I left messages and when I email he said I had to call him. I did and voicemail.

    Thankfully my card they were withdrawing from was hacked. I got a new one. They all of the sudden became very good at sending emails and calling. Quite persistent actually. It's nice to know someone was there, just not where You would want them. Long story short, they threatened me with collections even after my multiple attempts to cancel. I settled for $330. I don't care so much about the amount as I do the lack of good business ethics shown. It's great if their advertising works for you, but moral and decent is not something I would pin on Angieslist.com

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    Reviewed Feb. 18, 2020

    I just discovered that we have fake negative reviews, for our company, on services we have never performed, ever! There is no way to contest these. We are not an auto repair shop and the client reviews are not people we ever sold anything to. There is literally no one to talk to in resolving this. We have a pristine record everywhere else online, but here. It's nuts. In fact, every detail about our company is wrong there...just the name is correct. It looks like someone made a fake account here just to try to trash us.

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    Customer ServiceTechSales & MarketingPriceBillingRatesResolution

    Reviewed Feb. 17, 2020

    I have been advertising on AL for years, they increase my rates every year (contract). When you search for my company the only results that come up are my competitors. They apparently switched their billing company so last month we spent hours across several days, they made a duplicate account and charged my monthly fee ($1490). This month they had the same problem, I have been talking to them on the phone and emailing them for weeks. They could not resolve the problem and locked me out of my account. Clown show. An absolute waste of money for any advertiser. AL was a good idea when it came out but was sold and now being ** out. Google reviews, Yelp.... Not AL.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 14, 2020

    Angie's List is nothing more than a Pyramid and advertising website that in contrast to their claim, do not vet or pre-qualify any contractors. I contacted one of their recommended contractors and was contacted by a technician after an hour. He showed up for his appointment the following day about thirty minutes late and tried to diagnose the problem with my dishwasher. Without proper testing he declared that control panel was defective. He then charged me what I thought was totally unreasonable and said he would get the part from local store and will be back. That was six days ago.

    This afternoon, Kelly at Angie's list called me and after hearing my complaint boldly placed the blame on the contractor claiming that they are just an advertising company and accepts no responsibility for the contractors they recommend. Imagine that.... Beware before you use this company. In my view, Angie's list is not a reliable site for employing ANY genuine services and you are liable to get a carpet cleaner to repair your television.

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    Customer ServiceContract & TermsSales & Marketing

    Reviewed Feb. 13, 2020

    Complete scam. They harass you and keep calling you until you sign up with them. They lock you with a 12 month agreement. They claim you will receive 2 to 3 calls a weeks which never happened. Paid so far $600 for 2 months and not even one call. Emailed and called the account manager but no respond. I filed a complaint with FTC & BBB. Also contacted my lawyer. Fraud, Scam & Ripoff. Stay away and save your hard earned money.

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    Customer Service

    Reviewed Feb. 6, 2020

    from the start I was harassed every day by Wayne until I blocked his number than I was called from a different number by NANCY **. Every day calling and bugging to take my money. They told me I would receive so many calls a week. When that doesn't happen they say oh well you need 5 reviews than when I get those, they say oh you need deals. It's always something and bottom line they don't prove results. Very frustrating please stay away from ANGIE'S LIST PRO AND NANCY **.

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    Customer ServiceSales & Marketing

    Reviewed Feb. 6, 2020

    If you are a business owner and you get solicited from Angie's List run screaming. I can't think of anything positive to say about our experience. From setting up the profile with the wrong business categories to the total lack of support from Ken **, who has the very laughable and ironic title of "Client Success Manager". The very idea that you have a title like that but don't return phone calls and emails. Can't get them to correct the inaccurate contact info. Can't get them to set up the Deal we wanted to offer. They are just a whole company of CAN'T Do! Please do not waste your precious advertising dollars by risking them on Angie's List. A complete and total waste of time and money!

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    TechSales & MarketingPriceStaffBilling

    Reviewed Feb. 6, 2020

    I’m a contractor who decided to give them a try after speaking with a sales rep and being promised everything you can imagine. I thought IF they come through with half It will be worth it. I haven’t received not even 10% of the leads promised, I then stopped payment to get some help and they just double talk you with no action except that they want to get paid. I’ve been a contractor for 25 years and never dealt with anything like this before. I’m trying to pay off what I owe and they won’t tell me the balance or how they came up with the payoff amount. Which has changed 3 times in one week. Can anyone please HELP me on what I can do to stop this ripoff before they damage my credit. Any ideas would be appreciated.

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    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed Jan. 30, 2020

    As a owner I used Angie's List for several years and it use to be great. I loved the clients I received and the process, as well as a couple agents. Over the last months I have noticed a change. My requests I received from clients were going down, and when I did receive one, they didn't respond or it was a very low profit job. I did some research and found out they are now joined with HomeAdvisor. We had tried home advisor for a month a while back and it was the biggest scam joke we have ever encountered. Angie's list has moved down the same path. My profit has gone way down with them.

    For those who don't know how they work... They take a customer's request and give it to everyone that does the same line of work and then it becomes a bidding war. It is ridiculous and we don't want any part of it. Our pricing is based on our experience level and quality. It's like going to a cheap China version of a product. The customer base income has gone down. The jobs that use to come in were high paying, now it barley covers the money I paid them. Even worse.. I called to talk to the rep (which of course is someone new, estimate at least 10 of them) and she certainly didn't care and was rude. Of all the reps I have talked to on the phone, like Yelp, Houzz, etc, she was the worst one. I don't recommend Angie's list to a customer or owner. FYI customers- I am not the only business owner they have run off.. I would look through another source if you are looking for quality work!

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    Customer ServiceSales & MarketingTimeliness

    Reviewed Jan. 28, 2020

    They placed a negative add on my business so it's the first review that comes up. I have several on Angie's List and they are all positive. When I called they basically said they would not take it down unless I paid them 300.00 per month. They are holding my reputation hostage. The review complained that I didnt return for warranty work on a basement remodel. He failed to mention he owed me 1800.00 for the job. I emailed him after I saw the review and threatened to sue him. He paid me the next day and still did not request warranty work. There is no way to make a rebuttal. Not fair, scam artists that are owned by HomeAdvisor. It is no longer the grassroots website it used to be.

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    Customer ServiceRefunds & Payouts

    Reviewed Jan. 27, 2020

    They are the worst. They hacked into my bank account without my authorization and stole 1000dollars. They are crooked and don’t give a damn if you get work or not. They just want their money. We have tried to all to get a refund but they do not answer or call back. I am calling the police and my bank investigating this hacking of my account.

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    Customer ServicePriceRatesTimeliness

    Reviewed Jan. 22, 2020

    I called Lopez Fence I think Tallapoosa GA for my daughter's backyard to be fenced in. I had got their name on Angie's List. He called back within 30 minutes of leaving a message. He was there the next day, measured, said he would go pricing and be back with us the next day. Well the next day got my answer which was Monday 1/20/20 and said he could do it the next day. By 9:00 am next morning he calls and said, "I'm here." I told him to start, she was there and would have his money when finished. I have never had a job done so soon and done right as it. He done excitedly what he said he would do. Hats off to this company.

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    Verified purchase
    Customer ServiceContract & TermsCoverageTechSales & MarketingPriceRefunds & PayoutsStaffTransparencyHonesty & Transparency

    Reviewed Jan. 21, 2020

    Our company was contacted by Angie's List sales representative in February of 2019. Angie's failed to deliver on what it sold and committed to. We were lied to, apologized to, lied to again. Angie's List continued auto charging our bank account while not delivering prospective leads. We were told and paid for 22 - 27 leads per month. We spent time, money, and energy mapping out in detail our coverage area. The first leads that were sent through were nowhere near our coverage area, some two hours away. After logging many calls and emails, we were told this was an error on behalf of Angie's List. Things only got worse, expecting and paying for a minimum of 22 - 27 leads per month we were getting zero to a handful of leads, many of which were of no quality.

    We were told by an Angie's List senior account manager he had clients that paid 200,000 per year and that he did not have time to deal with our complaints and problems. Ironically, we placed dozens of call and sent dozens of emails, we would receive a lead or two. We sent Angie's List a detailed complaint and demand that all auto charges were no longer authorized until Angie's List corrected the problem and compensated our company for the loss of business and non-delivery of leads. Angie's List committed wire fraud on three occasions.

    For the record over a 10 month period we were told we would receive, and we paid for 22 - 27 leads per month, cumulatively 220 - 270 leads over this period, we paid for. As of this review, our company received 49 leads over ten months, a third of which were of poor quality. In November 2019, we learned at breakfast with other contractors, HomeAdvisor pay per lead contractors were getting Angie's List leads, while monthly Angie's List subscribers were not receiving leads, in the exact same coverage area. We filed a complaint with Angie's List. We were first told Angie's List has no control over how many leads a client receives regardless of monthly fee amount. When we called them out on the HomeAdvisor and Angie's List dilemma, we were given a different story. Angie's List found an excuse, in their opinion to ignore the facts. We have asked for explanations and answers and have received none.

    Angie's List canceled our agreement, kept all our money, several thousand dollars, did not produce what Angie's List promised, and said it was because we were a pain, and complained too much. In a contractor's world, our customers expect to receive what they pay for, and we deliver. Angie's List should be investigated by the FTC, the FCC, and every state that Angie's List operates in physically or over the internet. We have filed wire and bank fraud charges. To this date Angie's List ignores all our questions, and has not refunded a single dime.

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    Price

    Reviewed Jan. 11, 2020

    Overpriced and laughable. I bought AL for my roofing company and all I get is gutter referrals, which we sub out and rarely do. They are all at a minimum 2 hours away and all the customers are anal retentive and wouldn’t use you if you did it for free. Lol. I’ve got 2 bad reviews for not answering my cell or not giving my company name as I answered. WoW! Don’t waste your money.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenance

    Reviewed Jan. 4, 2020

    Called the company, our fireplace would not function. Alpha Omega can out stated we needed a pilot and control module assembly for gas insert. Charged us $625.00 dollars, took the fireplace apart and then said we needed a new fireplace insert. Said our fireplace was over 20 years old. Did not leave the old part??? Took all the logs out. Our fireplace was only 4 years old, we questioned him on that comment. Stated we were wrong and gave us a brochure to buy a new fireplace from them.

    We were referred to another company. When the service man came out, he call Omega and asked them what they did for $625.00. Alpha Omega would not reimburse us and the owner would not call us back. The new service man replaced the module assembly and rearranged the logs according to the company's brochure. The fireplace works fine now and we were only charged $286.00.

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    Customer ServiceTechSales & MarketingPunctuality & Speed

    Reviewed Jan. 3, 2020

    I went on Angie's List to look for reputable siding contractors in my area. I followed all the prompts, which included providing my email and phone. Finally, I get a list of contractors, but at this point I wasn't ready to contact them for estimates. So guess what, I get multiple calls and emails from contractors, none of whom were on Angie's recommended list that was generated for me. What??!! Their privacy policy does clearly state that they will share my contact info with vendors, but what does is say about them that they broadcast my info to every contractor in the are that has 'siding' in their profile? Even funnier, I went through the prompts again and got a different list of contractors.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    Let me start this off by saying, this is my very first review I have ever left for anything or anyone. I started using AngiesList and Basically all they did is steal my money. I did everything they asked of me and more, and I never had one phone call or one customer. Now.... you might be asking well do you have a business that angieslist would work on? Yup they just set my account up all wrong and I was profiled on the other end of the state of Oregon!!! Well I called, called, and called again and filled out paper after paper and nothing changed at all! I had customers call in to leave reviews and not one review ever showed up, after they told me to have customers call in.

    Later found out that 80 percent of call ins get lost due to third party company that handles call in reviews! Ok.. So I had enough and decided to leave well good luck with that I owe them over a thousand dollars and they will not call me back, MANAGERS will not call back. I am sick to my stomach knowing that I was scammed out of a lot of money! Please if you are reading this DO NOT use angieslist. Terrible company and terrible staff. Please do what I didn't, read reviews! I am not the first one with this same story!

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    Customer Service

    Reviewed Jan. 2, 2020

    We hired Frank ** to provide our new landscaping after a new in-ground pool was installed. Frank was great to work with to select trees and plants and placed them a very appealing location. We are happy with that. We also hired him to landscape a lay new sod. What looked good when it was laid turned out to be nothing but a lake when it rains. Standing water all over the back yard, down the side of the pool, and up against the brick boarder of the shrubs he put in. My wife attempted to reach him 4 times by phone, over the last 4-5 weeks, at first he simply would not answer his personal phone. Then he promised to come by at a set time. He was a no show. I called a few days ago and he seemed to forget who I was. But he agreed to come by at 10:00 on Jan 2, 2020. Again a no show. I would think hard before I hired Frank.

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    Customer ServiceTechSales & MarketingPriceRefunds & PayoutsBillingHonesty & Transparency

    Reviewed Jan. 1, 2020

    I was offered advertising with Angie’s list, I asked how much it will cost and the guy on a phone told me $550 and I will get between 16 and 28 leads in 90 days, I agreed. He sent me the link on my email to make a payment, and I pressed the SUBMiT button because I believed that everything is fair. But it showed up $6600 for a year, I was confused, so I called him back right away to report this. He simply lied to me to get my money, but this guy said that if I want to cancel contract with them I have to pay in addition to $550 that I paid another $2350. What? It’s a fraud! Why nobody can do anything with that? So I canceled my credit card first and the called them to cancel my subscription, they told me if they are not available to charge the balance of $2350 right away, they sending my information to collections and will take action on my credit. What? I didn’t use their service at all! What is going on?

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2019

    Atlanta - Appliance repair. The worst service. Set up Initial appointment. Said I needed part. Charge for part excessive. Said I had to pay for half of total bill before they would order part. Checked with Kitchenaid. Part was 80.00 less. Rescheduled and appointment using my ordered part. Set time 4 times in one day. Starting at 8AM finally up to 5 with 3 in between times. Never showed. Never called even after two text messages. I Called another company. Excellent service. Appliance fixed. Have refused to return my $166.24 deposit. Having to dispute with bank. DO NOT USE. Very poor service. Do not honor their fees.

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    PricePunctuality & Speed

    Reviewed Dec. 19, 2019

    As a Pro. Angie's is the worse company of its kind. They lie about what they provide only to get your business, $300.00 per month and give practically nothing in return. In 2 month they send me 1 lead and charge me $600.00. The lead was no good. I tried to cancel with but was told I have to pay $11000.00 early termination fee even though they were not living up to what they promise. I.e. to 10 good leads per month.

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    Reviewed Dec. 18, 2019

    As as contractor bad experience. Angieslist is a bait and switch. I had created a free account prior to joining and one of their sales reps called me everyday afterward to become a paid member. I was promised many things from angies list when I was interested in joining and quickly run through the process. This is a listing service and not lead generator. They do not tell contractors this is a subscription and does not produce the customer contacts they promise. Do not recommend this company to any small business contractor.

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    Customer Service

    Reviewed Dec. 18, 2019

    My fridge stopped cooling and sears wasnt able to schedule for two weeks so i checked out Angie's list. Their top recommended repair service in my area was Nyalu appliance repair. Called and he offered to come right over but wanted $100 cash to show up. Should have been a red flag but I was desperate. The repairman took my $100 and told me I needed a $500 part. I ordered and installed it myself. Still didnt work.

    Called sears and paid them another $100 to tell me the part that I had bought wasnt the problem. Blown compressor and any legit repair service would have known that right away. Contacted nyalu with the diagnostics proving their misdiagnosis. Their response tough luck. They dont refund "diagnosis" fees. Should be called a misdiagnosis fee. They are still highly rated and Angie's list was no help.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2019

    They were nice when they were trying to sell you their services but once you became a member they were rude and not helpful at all. They do not generate as much work for you as they claim they can. Their app to manage your leads is not informational enough and doesn't allow you to contact your leads direct which leads to you not being able to provide your full service to your customers. Will never use again and would not recommend for any small business trying to start out.

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    Customer Service

    Reviewed Dec. 15, 2019

    So, I have been with Angie's List for 7 years. But now I am done. They have been bought out by Home Advisor, and now they are giving Angie's list leads to the home advisor contractors..most are not on Angie's list. A contractor pays a set rate a year to be on Angie's list. Home advisor sends your job to 3 or more contractors, all of them are charged a fee for that lead. It is sad to see what used to be a great thing for consumers turned into a greedy non caring company. If you are a contractor, stay away. It is now a pay to play, the more you pay the more, supposedly the more leads you will get. It's bull.

    If you're a homeowner thinking of using Angie's list or home advisor, use Next door or Google instead. The contractors that your going to get now, i would not want in my house. Currently Angie's list has a one star rating on the Better Business Website, and this is copied off the Better Business website, or BBB.. Alert. See What BBB Reports On Pattern of Complaint. BBB files indicate that HomeAdvisor has a pattern of complaints concerning Product Issues, Refund Issues, Billing Issues, and Customer Service Issues. On July 26th, 2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of September 19th, 2019, HomeAdvisor is working directly with BBB to reach an amicable resolution to this pattern.

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    Customer ServiceContract & Terms

    Reviewed Dec. 10, 2019

    Horrible customer service. I called in to find out when my contract expired because it seemed like I had been paying for more than a year. Come to find out, I was auto-enrolled into a new year without my knowledge. Looks like my option is to pay them through June 2020, or pay them to get out of my contract. What a load of crap!!!! They were completely unapologetic and tried to tell me how many leads I was getting.... Well, I sure know how many jobs I was getting. I get way more work and free recommendations on Next Door. NEVER AGAIN!!!! Companies should not be able to SLAM you into another year's contract without verbal consent at the beginning of the renewal.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2019

    We selected this electrician (KV Electric) based on an Angie's List recommendation. Nice person but missed the first appointment (Saturday) and after our reminder showed on Sunday. After questioning why Kenneth wasn't writing anything we needed done for his estimate (he has a good memory?) we gave him a list of one larger project (rewire for downdraft oven) and several smaller projects. Kenneth left and we did not hear from him again until we reminded him we needed the estimate. He then sent a fair estimate and we asked if we could arrange to do the larger project first and then follow up with the remaining smaller ones since the smaller projects required purchasing replacement lights, etc.

    We were already behind and wanted to move forward. Kenneth agreed but did not get back to us for a few weeks. I reminded him and he emailed me at 9pm about an opening he had the next day between 930a-10a. "Sure, let's take the day off and get the work done since he is finally available." He sent his father (Partner?) who did nothing but complain about why did his son send him here by himself to do a 2 man job? And after speaking with his son, the father told me he couldn't do the job but he had disconnected the appliance (oven), I should order my new oven and that they would be back. I told him to reconnect my oven since parts still worked and haven't heard from them since.

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    Contract & TermsStaff

    Reviewed Dec. 6, 2019

    Deceptive business practices, sales rep from Angie's List told us we would get unlimited amount of leads and that businesses like ours were getting hundreds of leads a month, they wanted to sign us up for $1000.00 a month, so we thought, you know what $10 a lead is pretty decent. No worries, did we get hundreds of leads, absolutely not.

    To date we received less than 30 leads over a 4 month period, which after month 2 we called angies list to cancel and they are saying we are locked in to their contract of $1,000 a month. We would have no issue with the 1k a month if we were getting even 20-30 a month, but they are not delivering the product they told us. Also the sales rep who sold us on this, said we could cancel anytime. Is that accurate, no. They want us to pay $2800.00 early termination fee, despite the negligence of their employees. If you want a lead service, look elsewhere, as this company can not deliver what they promise.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2019

    We hired handy.com. Phone number is 631 213 3773..we hired them through Angie's list. They did not show up to clean. They took 114.00 from our bank account and they were going to take another 400.00 out of our account. I had to end my debit card in order to stop them from taking more money from our account. My girlfriend called them and I recorded the middle to the end of the conversation. The conversation was unbelievable. We've never been so disrespected in our whole lives but these men, they were recording the call until halfway through, you can hear them stop the recording, they said we called them the n word, which we never did, called us redneck hillbillies, computer illiterate and they were VERY disrespectful..!!

    We are taking further action against these people and if anyone knows a lawyer who can help us would be greatly appreciated. My email address is, **..if you want or need to hear the conservation I will email it to you. I CANNOT believe what we've been through and will NOT NEVER use Angie's List again and I hope anyone who reads my review does not have to go through what we've went through. If you are a lawyer that is reading this review and want to help, please message me at my Yahoo acct and leave me a way to contact you. Will be GREATLY appreciated..NOBODY deserves to be treated in a way that these men treated us and they need to be stopped..please help us..

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 26, 2019

    Angie’s list is a scam and allow me to explain why it’s a scam. I’m speaking from the position of a service provider that has advertised with Angie's List and not a consumer who is looking for services. Angie’s List wants your money and providing you with quality referrals are last on their list. Angie’s List is a “Zero accountability” company in that everything is the customers fault and they are responsible for nothing when in fact they are responsible for everything.

    In August of 2019 I entered a contract with Angie’s list to advertise for my business. It was the minimum of $300.00 per month for 1 year and a total of $3,600.00. They rushed me through the process not giving me adequate time to get my reviews posted. Then some of my customer posted reviews for me online but some flaw in Angie's list system prevented those reviews from being posted to my profile. Ok that’s no big deal right? As long as calls are coming in I will manage this situation.

    So I made the $300.00 payments for August and September and over the course of those 2 months I received a total of 8 forms of contact. Not exactly good when you compared the amount of money I was paying. To make matters worse 5 of those 8 forms of contact were WRONG NUMBERS!!! Yes you read that correctly. I was receiving calls for other businesses on my phone number that I have had for 20 years. I contacted my representative and it was at that point I learned that the number displayed on my ad was not my phone number but rather a number created by Angie’s list that was part of a “relay service”.

    Angie’s list uses a relay service to control the calls that come in for service providers. This was never disclosed to me when they were trying to sign me up for services. If they had ever said “Oh by the way….your phone number won’t be displayed on the ad and instead we post some bogus number that’s part of a relay system so we can fully control how many calls you get” I would have never entered into any agreement with Angie’s list had I known of this.

    As we entered October of 2019 I was not getting any calls at all and of the 2 legitimate calls I received (2 calls, 1 email) I closed on one deal that yielded a meager $300.00. In the 2nd week of October 2019 I received yet another wrong number coming from Angie’s list (This was the last of the 8 contacts) and I abruptly cancelled the contract. I spoke to my representative and no accountability was taken by Angie’s list and in fact they tried to blame me for the wrong numbers!! Even though they are aware of the use of the relay service they still tried to place the blame on me and that somehow MY NUMBER was associated with some other service??? They also informed me that I would still be responsible for 35% of the remaining contract since I was cancelling early.

    Upon entering November 2019 I was able to close on the 2nd contact received in late September. That job yielded $3,000.00. At this time Angie’s list is threatening to send me to collections for the sum of $1,200.00 for the 35% of the remaining contract following my cancellation. They take no accountability for hiding valuable information involving my ad (I.E My phone number not being displayed) and refuse to admit that they breached this contract when I was receiving wrong numbers from consumers seeking service providers. This raises the question of “If I’m receiving wrong numbers from people looking for other service providers then how many people called on my ad and were also relayed to wrong service providers??”. It’s a fair and legitimate question.

    Angie’s list is now taking the position of “Big business” and trying to bully the little guy (Me) and care nothing about the horrible service received or the very obvious fact that they breached the agreement and hid very important information from me that would have prevented me from doing business with them in the first place. DO NOT do business with these people!! Do business with people that are accountable and not just trying to steal your money and giving horrible service in return.

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    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2019

    She is the Best! Neide has been cleaning for me, and other family and friends for several years. She is Honest and completely Trustworthy. I have even given her the key to my home, something I would never consider doing with other service providers. She works quickly and is extremely thorough. I have had other house cleaners but they do not compare or come close to Neide's thoroughness. Neide **'s Professionalism and Expertise are unmatched. She is kind and compassionate with her elderly clients. My 90+ yr. old mother, who was stricken with Alzheimer's disease, loved to talk with her and looked forward to her coming to the house to clean. Neide always took time to be kind and caring but completed her work quietly and quickly. When She finishes, the house sparkles. She is also very careful to use the proper cleaner for the job. Something I found lacking in other cleaners.

    I have recommended her many times to friends and family and they are so pleased with her work; they send Me! a "thank you" note. PS. My stainless steel appliances were difficult to maintain. Neide not only cleans and polishes them to their original glow, but they stay fingerprint and streak free. All I can say is Neide is FANTASTIC!

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed Nov. 22, 2019

    As a small, (really small) business I called Angie’s List to sign up, and hopefully get some exposure. After talking to the “friendly” voice, I was told that the “free” membership would just add my name to the hundreds of others, but that “paid” advertisers in an area were featured on the first page! At first they tried to get me to spend $800./month but settled on $600. They developed a service area that I would be advertising in, and promised many leads... however-talk is cheap!

    I complied with all their requests.... got 5 5star reviews, proceeded over the course of 2 months ($1200.00) of expenditure, to get 23 “leads” to which I responded to immediately by phone, text, and email. Of the 23 I was able to talk to 6... bid 4, and win 2 jobs - one decent one (as far as profit), and the other to replace a bedroom! I tried to go on to Angie’s list to see if I coming up on the first page as promised, only to not be able to find my company at ALL! When I called, they said “oh, it’s a glitch in the system - we didn’t have you listed in your own zip! It would be properly listed there by the next day." Two weeks later I tried again, and again nowhere to be found! At this point I began reaching out to cancel my campaign, as it was obviously NOT WORKING for me.

    I kept getting “handled” for 3 weeks until crunch time, when they were going to take another $600! They told me that I had electronically signed a contract and I was on the hook for $7200.! An early cancellation would cost 35% or $2100. The set up gal had told me that I could cancel the contract after 60 days if I didn’t think it was a worthwhile investment... but that almost never happened! At no time did they say anything about a 35% early termination fee - and when I tried to stop the draw on my bank card, they started with the threats, etc. (by advice I had temporarily blocked my card so they couldn’t draw.)

    The next day after I unblocked it - they took the payment! Finally they sent me the “contract in it’s entirety”. Even though the lady who signed me up told me that I could cancel TWICE, on two different occasions, that piece of info never made it to the recording for the “independent resolution team” to hear and rule in my favor! It is a highly polished, deceptive scam! You judge,

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 16, 2019

    Our experience exceeded expectations. Paul was punctual, polite, thorough and informative. He did all the repairs in a journeyman manner. Price was very fair. Highly recommend.

    Ron **, Olmsted Falls (Nov 2019)

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    Customer ServiceStaff

    Reviewed Nov. 14, 2019

    Ray's Hauling is fantastic!!! Ray was here within 30 minutes of our call. He and an assistant picked up my 7' sofa and were gone in less than 5 minutes. They were both very personable, professional and gracious...it was a very positive experience.

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    Punctuality & Speed

    Reviewed Nov. 13, 2019

    We were extremely well pleased with how our hard floors looked. They looked much better than we had even expected. They called/texted immediately, were on time for the application, were courteous, the charge was not only reasonable but we paid after we had seen the finished floors. I highly recommend Fabulous Floors!!

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    Customer ServiceStaff

    Reviewed Nov. 12, 2019

    Horrible customer service. For almost a year I was a customer of Angie's List. I decided to cancel my account and pay out the debt because every time I called my success manager I was not able to reach him out. Always out of his desk and the most frustrating part is that never returned my calls. But from all my frustration this one takes all my energy out, how is it possible for a company that wants to be successful not to make sure the employees are taking care of the customers. I called and emailed several times my success manager and others to cancel my account and leave it in good stand. Same issue, not responding my calls and nobody was been responsible with this manner, just like LALA Land.

    Finally I docusigned the document where I provided my card and signatures for the final payment of 382.07 (all of this is based on existing proof). I requested several times a receipt and never receive it. 3 months later (yesterday) a letter came to my house saying that I had to pay a total amount of $400 otherwise I will sent to collections. When I called I got told for my surprise that the card that I use for the payment didn't went through, the lady also stated that a mail was sent to me a day after this incident. I never received any letter and when I asked why they never contact me over the phone or my email, she stated that they are only required to send a mail not more than that.

    This is total insanity, matter fact Angie's List your employees are not taking their job seriously, I end up paying less than what I suppose to originally and did more for your company by calling several times to pay off what was remaining than your unprofessional group of kids. I'm going to make sure no other hard working person get the same horrible treatment I got.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2019

    We had a problem with our GE fridge dispenser (no water/Ice) that was giving us fits (would work and next time not work). Matt from County Wide came out and diagnosed problem as the touchpad, which I thought it was. Checked it out and worked OK. Next day back to doing the same thing. Matt came back out and found the main board also was malfunctioning which he said most likely was the original problem and that he had never seen this before. He replaced the board for NO ADDITIONAL COST to us. And that folks is true customer service. They certainly have a customer for life with us and I am more than happy to give them kudos and hope that they keep up the good work.

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    Customer Service

    Reviewed Nov. 10, 2019

    I have been an Angie's List member for several years. This year I went to print my contractor's "Coupon" for $25 only to find it was a dead link. I check other contractors and their coupons were also dead links. I tried going to their "Customer Service Dept" and guess what? Yep...just one more DEAD LINK. Ok Angie, I get the message... Bye Bye.

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    Customer Service

    Reviewed Nov. 6, 2019

    I needed several trees trimmed. Angie's List recommended 4 companies. I called all 4 and set up appointments with them. None of them showed up or called to explain why. I went back to Angie's list and tried 3 more. The 3 others never returned my calls. It's ridiculous that out of 7 listed on the site, none responded.

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 4, 2019

    DO NOT ENROLL INTO ANGIE'S LIST! Out of my top 5 worst mistakes I’ve ever made list, joining Angie's list would be at number 2... First mistake would be taking my ex back. They sweet talking you, telling you that in your area there’s a lot of job requests for your type of business. And then the rep. (major **) told me I would be paying $300 a year on advertising. I asked him three times to make sure I was hearing correctly (it did sound too good to be true). Ok so, I agree (like a dumb **) and give my payment information a month goes by and I get two horrible leads.

    That same month WHAM!!! I was charged $300 dollars again! So, I furiously called Angie's list because of course that’s not what I was promise. Again they try to sweet talk you into staying (just like my ex) and I said “HELL NO!” for once. Anyways (let’s shorten this up a bit) I cancelled my membership and now I’ve been hit with an EFT bill of $1,050.00 for cancelling a year contract that not even my big-eared grandfather had ever heard of. PLEASE DONT BE LIKE ME. Be wise my fellow business owners!

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    Customer ServiceStaff

    Reviewed Nov. 1, 2019

    As a contractor on Angie's List they charge too much for leads and I have to raise my rates to make money, They withdraw money from my account without notification. They set up my service area to suit themselves and not me, which results in unhappy customers when they find out they are out of my service area. I waste time being on the phone talking with customers trying to calm them down just so I don't get a bad review for not coming to their house which may one or two hours away. You cannot cancel the subscribtion when you want and their attitude is oh well. Very unprofessional.

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    Contract & TermsStaff

    Reviewed Oct. 30, 2019

    I recently had the misfortune of signing on with Angie's list sales team. I was NOT informed it was a 1 year contract. It is impossible to terminate without any penalties, even though I only had it for 4 days!!!! Don't be fooled.

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    Punctuality & Speed

    Reviewed Oct. 25, 2019

    John Hyer of Hyer Quality Plumbing fixed a horrendous problem of slab water leak in my home. The service was prompt, did not hesitate to tackle the issue, ended up running a water bypass line around the leak. Was reasonably priced. Highest satisfaction.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    Through Angie's List's free service, I found an A-rated appliance repair for my washer and refrigerator. I had made an appointment when perhaps an hour later I received a call from a man who misrepresented himself as a technician working for the A-rated competitor I had just hired as such gained access to my home. He claimed that dispatch was sending him earlier because he was in the area. He also overcharged and did not finish the repairs correctly, but that was not something I knew until the legitimate repair service arrived at my house.

    I have turned this case over to the Nevada Attorney General's office, to investigate the business practices of Tony **, who at the time was a C-rated contractor on Angie's List. Unwittingly, Angie's List gives crooks like Tony ** the contact information of potential victims and the pretense to use it. They have since removed this particular crook from their database of "Trusted Partners," but upon looking into it I found 10 prior bad reviews on Tony ** from other Angie's List users. Evidently, it takes Angie's List a year or so to catch up on current events and not refer the Tony ** of the world to consumers.

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    Reviewed Oct. 23, 2019

    This Angie's List scam only cares about making money. Big scam off of the misery of others. No ethics, no accountability. Anyone can do whatever they want in the internet with not accountability at all like Angie's List.

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    Customer ServiceCoverage

    Reviewed Oct. 23, 2019

    I am unhappy that 1) to see possible service providers, I must provide my phone number and 2) that Angie's List apparently immediately provide those numbers to service providers resulting in 3) unsolicited calls from the providers. Further, there appears to be no way to complain with Angie's List about this practice. That's why I sought out this web site. Prior to 8:00 am today, I decided to look at who cleaned gutters in my area. Most of those identified did not clean gutters but sold replacement gutters or gutter covers. I decided that was a wasted search. At 8:04 am, I got a phone call from a salesperson with one of the companies on Angie's List. I had a subscription to Angie's List back when you had to pay for them. I'd stopped using it but a painter who had done a good job for us asked if I would provide a review. I joined again to do so. I'm once again DONE with Angie's List. I don't think it engages in good consumer practices.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    I hired some movers that were recommended by Angie's List. They stole from me and then refused to answer my calls. When I asked Angie's List to get involved they said they'd be happy to contact the company I'd hired...if I became a member. Which is $100/year. I asked them why they advertised companies if they weren't going to take responsibility for the people they vouch for. They shrugged their shoulders and reminded me they'd be happy to contact the company I hired for $100. I am disabled and I rely on the integrity of places like Angie's List to recommend trustworthy companies. Several police reports, calls to UTC, and threats later I finally have my items back. No thanks to Angie's List. Stay FAR away from these people.

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    PriceStaff

    Reviewed Oct. 19, 2019

    Our company tried Angie's List. We were 'convinced' that we would get LOTS of leads, we would have been happy with only a few. We got reviews from past customers, allowed our rep to adjust things and lo and behold after two months and LOTS of time and effort and MONEY paid, we received ZERO leads in the area where we wanted leads. Plenty of leads that were worthless. DON'T waste your money or time with them. They sound great and have great salespeople BUT.. they do not perform and are great with excuses when they don't perform. By the way Homeadvisor owns Angie's List. Interesting. STAY AWAY. YOU WILL GET BURNED. They even had the nerve to attempt to charge me a termination fee when we canceled. TOTAL NON performance on their part.

    Erik A

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    Contract & TermsCoveragePrice

    Reviewed Oct. 16, 2019

    This is the least customer-friendly company I have ever worked with in 30+ years of buying advertising. For over 10 years I have been fed a constant stream of crap from a revolving door of account reps about how their latest and greatest new program was going to be fantastic, revolutionize the market place, and result in more leads. Instead, leads have gone down and cost have gone up way beyond simple ordinary rate of inflation or the increase in "paying" members. Even though advertising businesses provide the bulk of the revenue for them and are the backbone in which they rest upon, they treat us like marks, assuming because we are small business owners we must be ignorant of best and current business practices.

    This is not sour grapes on our part either - we actually are a well-rated company on Angie's List. But we are second class citizens with few rights compared to the reviewers. Our inability to combat false or terms violating policies is ridiculous. And curiously enough, how they have used fear as a sales tactic, telling advertisers that they will lose grandfathered or bulk pricing rates if they hold off on renewing all or part of their contracts is reminiscent of the Yellow Page bullying that occurred in times past. If we treated our customers the way Angie's List treats us, we would be a ZERO star rated company. This is a 2 star review overall because leads are still provided, albeit at a very costly rate comparatively. And much, much fewer for the dollar than in the past.

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    Contract & TermsPriceStaff

    Reviewed Oct. 10, 2019

    All I can say is stay away!!!! They scam people with lies saying they're going to help you get jobs. They charge me 300$ for a month and nothing. Their excuse was I didn’t have enough reviews!!! Really!!! They Tricked you saying you can cancel anytime and then when you try to cancel they said you have a 1 yr contract. SCAMMERS!!!! ** Treasea account manager the worst liar ever!!!!

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    Contract & TermsStaff

    Reviewed Oct. 3, 2019

    The "list" that Angie Hicks became famous for is a thing of the past and never to be repeated again. Service Magic, a referral service that had long been in the business of selling leads to service providers, hijacked her list and began pedaling the names of those service providers to consumers. But as time would have it, Service Magic re-invented itself as Home Advisor and hit the scene with massive exposure advertising FREE use of their services to consumers. This was a direct affront to Angie's List and paying members soon quit paying because Home Advisor supposedly provided the same services for free. In her weakened state, Angie Hicks soon realized that it was impossible to maintain her exclusive model for connecting consumers with quality service providers so with the "handwriting on the wall", Home Advisor bought out Angie's List for a very tidy sum in May 2017.

    They immediately began transforming the original Angie's List model into the Home Advisor model that was free to consumers but very costly to service providers through the old pay-per-lead method. However, the pay-per-lead method destroyed the very thing that made Angie's List unique and wildly successful to both consumers and service providers. We have been on Angie's List through all of this (15 years or so) and it pains me to say it is only a shell of what it once was. Consumers are groomed to "trust" Angie's List to connect them with quality service providers but are often terribly disappointed with the results.

    Service providers now have to pay outrageous dollars just to get a lead whether it results in a job or not. There is MUCH more that we can say about these things but time and space do not permit. IMO, it is extraordinarily sad to see Angie Hicks promoting Angie's List on TV when it is nothing at all like the list she started 20 years ago. No doubt, Home Advisor required the use of her face and endorsement as part of the purchase agreement. In a sense, Angie Hicks sold her soul.

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    Customer Service

    Reviewed Oct. 2, 2019

    Credit card charged without permission twice so far. But I got a message from them telling me my payment did not go through, no kidding, while I was in the hospital having surgery, Angieslist starts billing me as if I had an account set up already, I knew I should not have furnished my card # until it was done not before. I was looking into Angieslist and talked to a sales guy who could not finish my account and make a website etc.

    I get a message that I have not checked in with my website and they alleged I had customers trying to reach me. My girlfriend looked at what they said was my website and it had my name with a phone number that is not mine, funny they can get the correct # regarding my paying them but placing my ad they used some number not mine and started billing me for what is my name, the wrong phone number and no customer reviews and rated NA while every one else had colorful site with actual phone numbers glowing reviews and rated A. Why would anyone call my ad compared to theirs and if they did they would never reach me anyways. I been hit with over $700 bucks of fees for nothing and now they been ignoring me 2 weeks to rectify this situation.

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    Customer Service

    Reviewed Oct. 2, 2019

    Our driveway was getting old and needed to be replaced. Korpaczewski Asphalt, Inc. provided us with a very competitive bid, explained in detail what they were going to do, and did exactly that. Communication throughout the project was excellent, and the finished product was exactly what we had hoped for. Timing was exactly as promised. Thank you, John and crew!

    Hans-Peter

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    Reviewed Sept. 30, 2019

    We joined Angie's List as a provider over 6 months ago. When they wanted us to sign up they made all types of promises on how they will refer clients. To date we have not been able to recoup our investment. We have followed their recommendations getting great reviews and they promised to widen the area..still nothing! Highly recommend if you want to try them...do it month to month otherwise a losing proposition.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 30, 2019

    I made the biggest mistake and extremely costly; over $30,000.00, using Angie's List to find a reputable contractor. Angie's List boasts checking out the companies it recommends on the site. There are great customer reviews. I have tried to contact Angie's List to let them know about the horrible company I used through Angie's list. Everlast Construction is the worst company. Please do not use them. I can show photos of a finished product that does not look professional at all.

    It took 6 months to complete what I was told would most likely take one month. I dealt with a very inexperienced and rude project manager who lied to me constantly. The workers they use are contracted and do not actually work for the company but are hired at a very low pay according to one of the workers I spoke to who actually understood English, to complete the job once the "project manager" gets the contract signed and the money!!! Some days the workers did not show and no one informed us whether they were coming or not and the workmanship was unbelievably the worst. Angie's List never responded when I wrote to complain and let them know about Everlast Construction the company that Angie's List is recommending to the public.

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    Staff

    Reviewed Sept. 25, 2019

    I'm an inground pool owner. My story involves 2 contractors... Bob, owner of Prestige Pools and Oscar, owner of Oscar's Pool Service. In 2017 Bob's company was hired to re-marcite and correct my pool's walls and floor finish which felt more like 60-grit sandpaper. Bob's company subbed out the corrective re-marcite work... which also failed by startup of the 2018 season. Bob and his company (Prestige Pools) stepped up and contracted to have this faulty Marcite app corrected. 2019 is where Oscar's Pool Service comes in. I could not be more pleased with Oscar and his crew. To a man they were professional, knowledgeable, courteous and methodical in their approach to correcting my pool's faulty finish. In closing, I would strongly recommend both companies. They both are stand-up ethical business entities that operate with a sense of fairness and integrity doing their work as though they were doing it for themselves.

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    Installation & Setup

    Reviewed Sept. 22, 2019

    My name is Kenneth **. On 9-6-2019 I (a disabled/retired 67 year old} needed a plumber so I went on AngiesList and Benjamin Franklin contacted me and said it would be a $57.00 service charge to come out but would not charge a service charge if I let them do the repair, so they sent out a Bill **. I have a one handle shower control and the shower was dripping, so I had went to Lowes and purchased the repair cartridge for $34.00 but could not get the handle off, so in comes Bill who can not get it off so he takes a saw and cuts it off.

    He installed my new cartridge (which I had purchased) but then takes the front off the cartridge and said he was adjusting the temperature of the water. He then charged me $243.96 and said if I could not find another handle let him know and he would see what he could do and left my home. I went to three plumbing place to find another handle for $26.00 and I installed it with allen screw that came with the handle but the shower would not turn off because Bill had damaged it. I went back to Lowes and got another one and installed it myself and it now works fine. Benjamin Franklin plumber is a ripoff.

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    Customer Service

    Reviewed Sept. 21, 2019

    When is the last time you met a pleasant repairman who solved the problem, later sent you a thank-you email for using his company and spent extra time explaining the repair needed...Very knowledgeable. Very pleasant experience. I’ll be using Kenny to maintain my residential elevator in the future. Riseaboveelevator.com.

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    Reviewed Sept. 19, 2019

    I Recently closed my plumbing company due to a auto accident. I reached out to Angie's to remove my profile since I did not want any affiliation with their company, since their service really is piss poor anyway. To my surprise they would not remove my profile, state that my plumbing company is closed. Just wanna give a warning to other contractors not to waste your time or money with these guys. Good Luck.

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    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Sept. 19, 2019

    Royalty Deck Restoration was recommended by Angie's list, however, this provider has failed to complete the job as contracted for and after repeated calls has failed to come back as promised. Royalty Deck quoted a price for 2 coats on all horizontal surfaces. When I requested a better quality stain than they use I was presented with a $700 up charge, bringing the total cost to $3,750. They put only 1 coat of stain on the 3 decks and only offered to refund $200 for not providing the 2nd coat (stated manufacturer recommended 1 coat).

    After the deck dried it was clear that numerous areas were not adequately covered and I called Erik Land the owner to apply the 2nd coat as quoted. Promised to come out to look at it, didn't show. Called again, promised again and no show. Called and left a message and no response. I am considering legal action and would warn against using this company. Angie's List should remove them from their site. DO NOT USE ROYALTY DECK RESTORATION!!!!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 17, 2019

    We just had Chuck It come this morning to clean out after a flood in our basement. Health and Matt did a fantastic job, very professional and fast workers. I would highly recommend this company for any clean out needs that you have. There were no hidden fees in the quoted price given to us. We would not hesitate to hire them again.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Sept. 16, 2019

    I recently reopened my father's business after he passed. So Angie's List reached out with a promise of using their name recognition to help drive business my way. Once I signed up I was dumped to a client success representative. After three weeks I still hadn't had a orientation call to show me how to properly use the program. I then asked to just cancel me out since they haven't done anything. I was told I locked into a year long contract (which I was never told about) and it would cost me 35% of that to cancel even thought they broke the agreement. I asked for a supervisor and after him trying to play hardball and him even threatening to just take the cancellation fee out of my account since they had an EFT agreement (which I stated on a record line that I was revoking and any further EFT attempts would be treated as theft.) We came to an agreement.

    Once we agreed he said a new client success representative would call that day or the next. Well a week went by no contact so I call the supervisor back. 15 min later I get a call from my new client success representative. I told him I wanted to hear from the supervisor not him so he finally called me and yet again apologized for their incompetence. I told him no I was just cancelling. He said he would call me tomorrow to give me the cancellation info. He then waited until 5pm the next day to tell me they would waive the cancellation fee and cancel the contract. But yet he wait until that time so the next EFT would be withdrawn. At this point the supervisor will not return my calls and they have stolen money from me.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 11, 2019

    Molyneaux carpet in Oakmont provided courteous and prompt experience for my carpet ordering experience - call back for installation and working around my personal schedule was also seamless. Awaiting installation and hope it is also well done.

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    Contract & Terms

    Reviewed Sept. 10, 2019

    As a newly established company I thought Angie’s List could help get my name out there...boy was I wrong! After naively signing a 1 year contract for $400 per month I quickly realized it was a mistake. I did not receive one single job from Angie’s List in the entire year I advertised with them! Please don’t make the same mistake I did! Do your research! Try Thumbtack or Yelp instead...way less money and daily leads!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 5, 2019

    Please feel free to reach out to me at **. I signed up as a roofing/remodeling company contractor with Angie’s List in March! I received a total of 9 leads of which 4 were fake unverified leads that I could not even reach. The other 5 were just window shopping. I was only able to schedule 3 out of the 5 for an appointment. 2 were not actually ready to do anything, just wanted quotes and only 1 may potentially be a customer. I have reached out to Angie’s List with my disappointment and received 0 acknowledgement from the Angie’s List team. Once they sign you up for a year then instead of trying to help or work something out, the only communication I receive is more junk advertisement attempts to get more money from me. Be careful, I would stay clear of this company. Complete waste of time and money! ** In Naples Florida.

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    Customer ServicePriceStaff

    Reviewed Sept. 5, 2019

    Mike from Noel Well and Pump was awesome! I needed a water tank installed for the sale of my parents home which was vacant and I live out of state. He called me and I explained my situation, he sent his crew there within a few hours it was complete. He was so helpful and his pricing was $200 less than another quote I received. He also helped me find someone to test my septic tank also needed for closing. I saved ANOTHER $950 with his recommendation. I highly recommend this company!! FAST, REASONABLE AND PROFESSIONAL!!

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    Contract & Terms

    Reviewed Sept. 5, 2019

    Don't waste your hard money with Liars and Losers. No leads, no customers and it is a 12 months contract. Don't sign anything from them. They are owned by HomeAdvisor that is the same owner of the old leads scammers ServiceMagic. STAY AWAY!!!!

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    Reviewed Sept. 4, 2019

    My Refrigerator Ice Maker went out over the Labor Day weekend 2019. I contacted All American Appliance Repair, St. Louis. The Technician (Andrew) called before he came. Was all business. Troubleshot and then fixed the Ice Maker and was out of here. I was very impressed and if the need arose, would use them again. Robert **, Capt, USAF (retired)

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 4, 2019

    If you started on Angie's List 10 years ago you probably doing well, but these days you will be scared into 12m contract with so many promises and false information. They didn't bother to make sure my whole account was correctly set up including the area of service. Once you sign, they disappear, you will try to contact them and nobody replies. I have about 20 emails to my "success manager" trying to reach him. He will say I will follow up with you by the end of today and then NEVER does. And will take 3, 4 days of me trying to get to him in order to do anything. It was absolute PAIN to just set the account right. I have never had as bad of experience as this one with any service provider. If I treated my customers like that I would lose my business. Absolute scam!

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    Customer ServiceStaff

    Reviewed Aug. 26, 2019

    Our "company" is listed on AWFUL Angies List. THIS IS NOT OUR COMPANY DESCRIPTION LISTED ON AWFUL ANGIE. If you actually go to our website, it actually tells you about our company. It is not our company, our company is not a person. Our company is listed on Angies list as a contractor and our company is not a person. WE ARE NOT A PERSON. They refuse to remove this listing. AWFUL ANGIES is messing with our companies image & they refuse to fix it. There is NO customer service. They should not exist. They SHOULD BE SHUT DOWN.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2019

    I’ve been an Angie's List pro for about 2 months. Even though I was running my business on my own for a while I decided to stop due to a family emergency. I attempted to cancel my subscription and they are trying to charge me $1,000+ for a service I no longer need and THIS WAS NEVER DISCUSSED ON MY INITIAL SIGN UP. They never tell you this upfront! It’s either that or continue to pay 300.00 a month for a business I no longer have and advertisement they are NO LONGER PROVIDING!

    If I knew this from the very beginning I would not have signed up and would have went with another lead generating company. Things happen with small business but Angie's List gives you this false pretense when signing up and never discuss certain topics. I was told my subscription will give me about 9-15 leads per month, LIES! I’ve only receive 3 leads this past 2 MONTHS, and had only secured 1 client because the other 2 didn’t answer the phone or respond back to my messages! If your thinking about signing up, DONT. Not unless your 100% positive that nothing in this world will ever happen to you in 12 months.

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    Customer ServicePriceStaff

    Reviewed Aug. 22, 2019

    The person who placed tile in my kitchen had a 5-star rating on Angie's List. The tile work itself was fine. The problem came when he said the codes had changed regarding the microwave over stove distance required. He said the cabinets needed to be raised to meet today's code & assured us he could do the work. Silly me. I thought I could expect he actually knew what he was doing. He did not.

    He didn't bother to measure properly & left the cabinets uneven & noticeably so in a several places. In addition, he didn't allow enough room above our refrigerator to place a taller one than was there at the time. He also had to remove all the molding over the cabinets leaving them looking obviously unfinished at the top. Bottom line, we paid him $1000 we hadn't budgeted for the cabinet debacle & ultimately had to bring in professional cabinet installers to correct all the problems he caused that cost us an additional $3900!! Going forward I advise everyone to go with word of mouth from multiple people or from your own experience ONLY before trusting any trades person. Definitely, do not trust this website to be accurate!!

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    Customer Service

    Reviewed Aug. 21, 2019

    I signed up for an account to expand my reach as a handyman. What happened next was absolutely bizarre. I was repeatedly emailed and called with the offer of becoming a certified member of AngiesList. Then on the second day I had a fake lead reach out to me and offer me a job only to say no when they found out I wasn't certified. When I did some digging on the number it was a burner number and doesn't exist any more. I'm not sure what law that breaks but the entire business needs to be looked over. My account still isn't showing in search because I haven't paid to play.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2019

    This is the first time I have ever had someone clean my house as I have always cleaned my house, and I am know 81 yrs. old. These ladies really did a fantastic job, I am so pleased with them & I am now going to have them come once a month to clean. I was so surprised that they even cleaned the shower walls & dusted the blinds too! Vacuumed the rugs & mopped all the tile floors, dusted everything in the house & polished the furniture too. I really recommend these ladies, I am sure you would be pleased with them, as I always thought I was a good housekeeper & very picky too. So if you are in need of having someone clean you house I certainly recommend them. Call: Grace.

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    Contract & TermsCoverageStaff

    Reviewed Aug. 19, 2019

    Angie's List, scam people to no end, when I first contacted Angie's I told Jacob ** (salesman) I wanted to give Angie's List a try for month only, he never said anything about a contract for 12 months and neither said anything about 35% fee for canceling. I never knew about that. They cover all that information to get you sign and get money from you. He also promised a certain amount of leads per month which is a big huge lie. I got 2 customers in 3 months. They are such liars, then the success manager say, "You got to have reviews and deals and I assure you, you will start getting customers and get your money back." Another huge huge lie.

    I don't recommend Angie's List to grow your business, they suck your hard earned money. Don't even get involve with them, STAY AWAY FROM ANGIE'S LIST. There is a whole bunch of bad reviews and complaints online about them. I regret not reading reviews before. I am sending a complaint to the FT. Contact me if you want to get in the complaint.

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    Price

    Reviewed Aug. 19, 2019

    I’m a pro on Angie’s List, they lie and leave out information. When you ask to cancel they ignore you and give you the go around. Tracy ** is absolutely terrible. Try not to get her as a account manager. They lie about how many leads and cost. I threw away $300 for the first month, I tried to cancel within two week and I’ve been fighting with them ever since. Don’t use Angie's List, it’s a big waste of money.

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    Installation & Setup

    Reviewed Aug. 17, 2019

    I recommend Harvest Power LLC because from beginning to meeting Jeffrey ** (Solar consultant) to a planned proposal and completion of installation, everything went smoothly. When Jeff spoke to us about the company and what they had to offer, he wasn't in a way pressuring us to buy solar. So after thinking about it we decided to go with Harvest Power LLC. When it was time for installation the entire process went well. The team was professional and cleaned up when they were done. In addition, Jeff my consultant came by a few weeks to go over contract/warranty and service paperwork. So all in all know we made the right choice with Harvest Power LLC.

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    Customer Service

    Reviewed Aug. 16, 2019

    I'm trying to create an account on Angie's List. Won't take my info. "Information is incorrect". Tried using my wife's name, same response. Tried calling their help number "Your account does not include telephone assistance". Recording said we have several other ways to reach us, and told me to scroll to the bottom of their website for customer service and send an email (no other option was given). Everything I clicked on did not take me to anything related to sending an email. Are they TRYING to discourage new customers? Any site without phone or chat assistance to people TRYING to join doesn't deserve my business. I have used Home Advisor several times with good results. Good luck to Angie. Hire enough people to adequately service your customers and maybe you won't have to spend as much on television advertising.

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    Customer Service

    Reviewed Aug. 14, 2019

    What is the purpose of having to provide a telephone number and an email address. It just seems like a scam to get a person's contact information to start spamming them or robocalling. I can just look up the service I am wanting on Google without having to go through all this.

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    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2019

    We hired Al ** of Franklin, MA to paint our kitchen wall and paint the ceilings in the kitchen and dining room. Al had an assistant, named David, to help with the project. They arrived right on time this morning, and they displayed excellent workmanship. They were very professional and knowledgeable. When the project was completed, they cleaned up everything. We already booked Al for another project for the fall.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 12, 2019

    Two years ago my neighbors hired a tree service with an "Angie's List" sign on their truck. I have decided to write this review today because every time I look at my 35 y/o butchered live oak tree I can cry. A so called arborist cut my tree down on the entire east side from top to bottom and up to the huge truck... Yes, they even topped the tree which is illegal in my city. My tree is completely flat on the east side! My once beautiful, 35 y/o majestic Live Oak tree that I called "my avatar tree" has been reduced to a butched mess. All branches from top to bottom and up to the trunk on the east side of the tree have been removed and branches were left laying in my backyard.

    Live Oak trees are a very slow growing tree and it will take years for the damaged tree to grow back, if ever. No licensed or respectable arborist would have acted in such a very irresponsible manner, even under the direction of an irresponsible client and horrible neighbors!!! As far as I am concerned, Angie's List is a good intention gone very wrong!!! I called the police to stop the tree service from completing the task before I left but on another day when I wasn't home, someone returned and completed the job of butchering my beautiful tree. The arborist was actually standing IN MY TREE, in my fenced-in backyard, on my side of the yard, butchering my beloved tree!!! I urge you to limit your interactions with Angie's List companies and do your homework if you choose to use Angie's services.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Aug. 11, 2019

    We are the new business - and went to AngiesList for advertising and was told I can cancel at any time and promised to get up to 18 quotes per month. During that first month, I did not receive any calls and manager told that it's impossible any quotes without review. So go and fix fridge to your friends or neighbor then send them link form AngiesList and after you may get a quote... That's absolutely unexpected and unprofessional. They charge me for 300$ in a second and only after two weeks told me about that.

    When I asked them to cancel agreement they told me I was locked into a 1-year contract at a rate of $300 per month. So in order for me to cancel service with them, I need to pay 35% of the unused contract for a total amount of $1043. With not even one single job or quote $1043 cancellation fee. When I asked manager why they have so high fee she said because of responsibilities to investors. I don't understand why I have to pay money to their investors? Why I just can't get a refund and cancellation for unsatisfied services with this scam company. I hope that info can be helpful for new business. I will fight for every penny of my pocket and will give you an update.

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    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2019

    We had our roof replaced from hail damage. Trevor from Capital inspected and followed through after the claim many times. We were impressed with his thoroughness, professional manner and timely info. The roof looks great and the workers were very hard workers who were courteous.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 6, 2019

    I was sold by a salesman!!! I am a contractor with HomeAdvisor. Going on my 10th year with them. 67 reviews with a 4.76 star rating. Angie's List contacted me and sounded like they would get me clients but would save me a lot of money over HomeAdvisor. I was told lol that I needed to give him some clients' names and number so he can get me up to 5 reviews, I said, "Oh that's easy," by the time I got to 4 he stopped me and said, "Just send this link to your clients and have them respond and we will get your site up and running with just 5 reviews and you will start getting jobs...." Not even close to true.

    I sent the link to maybe close to 20 clients and several of them text me back and said DONE. However none of them never showed up on my site. I tried several times to contact Angie's List about that problem and that my phone app wasn't working. After speaking with a supervisor and telling them the problem I received a call to fix the problem and that didn't work. 3 months later the salesman calls and is very disrespectful cause he hasn't got paid.

    I tried several time to explain that the site and phone app was not working and he really wasn't interested, he just wanted payment so I got his what he said was a supervisor on the phone. I for some reason got the feeling it was just another guy, however he did listen to me and agreed with me and said he understood my aggravation, then he said, "Let's get your payment up to date and then we can see if we can fix the problem."

    I said, "That is not how business works, I have been in business for 15 years and I have good reviews because if a client has a problem I fix the problem and then I get paid." I really feel bad for contractors who sign up with them before reading reviews. Because I went on after the salesman was rude on the phone and every time I came across a contractor they had pretty much the same complaints as I did with just 1 star.

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    Staff

    Reviewed Aug. 1, 2019

    Worst painting company! They use people who have no experience or training, and they do not speak English. Made a mess of my carpets and floors. Exceeded estimate by just under $4K and refused to give me a new estimate that reflected the amount I paid to submit to my insurance company. Workers also defecated and urinated in my upstairs shower units and toilets and did not flush knowing it is difficult for me to climb stairs! Stay away from this company. For more reviews like this, go to Yelp and read the comments that they are trying to hide.

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    Staff

    Reviewed July 31, 2019

    Not knowing where to start Angie's List directed me to interior professional heating/air. I can not stress enough, the excellent work in replacing my ac/heating units. From start to finish, peace of mind. Thank you Mr. **. Also Angie's List, good people on your list.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 29, 2019

    Made appointment for Kyle to shampoo my empty apartment. I moved from Bozeman MT to Idaho. I called to confirm appointment. He never called or showed up. Called him and his reply was his helper didnt show up. Poor businessman. Will think before I use Angie's List again.

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    Customer ServiceContract & TermsStaff

    Reviewed July 23, 2019

    I was contacted by a “salesman” from Angie’s List due to my high ratings on HomeAdvisor (they are owned by the same company) telling me that he used to work for HomeAdvisor, what a joke they are and how they are different only giving me leads on a one to one lead not 3-1 or 4-1 like HomeAdvisor. It sounded interesting. I then asked if I could use my testimonials from HomeAdvisor and move them to Angie’s List so I wouldn’t look like a newer company having 165 5 * reviews. I was told I could with no problem. My customers could call and transfer their review with no problem. NEVER TELLING ME MY CUSTOMERS WOULD HAVE TO JOIN ANGIE'S LIST AND BE ON THE PHONE FOR 20 MINUTES. I was promised 15-20 leads for my $1000 a month. To date I received 3 of which 2 were nonresponsive.

    The 6 customers I had call to transfer testimonials, 4 hung up after being asked to join and the 2 that waited were denied and removed saying they were connected with my company. After 5 days of waiting for a return call from my “assigned manager “ what a double-talking ignorant person, I was told I had been misinformed by either the salesman or Mr Double-talker which I have in writing text form. Needless to say I was told if I cancelled I would be charged $3600 and if I didn’t pay an early cancellation fee I would be turned over for collections. I cancelled my account for false promises and breach of contract. I’ll take my chances and I will sue them in court if I have to. All this in 2 weeks. What a nightmare and a joke. I should have read their reviews first. Of which many contractors have the same exact complaints. 3/4 of the reviews are 1 Star. WHAT A BAD MISTAKE!

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    PriceStaff

    Reviewed July 18, 2019

    I recently had my backyard updated. The cement was cracking and was not very safe to walk on. My neighbor had her backyard repaved and she turned me onto 3D Brick Paving. So I called them. They came out and showed us some different types of pavers we could have. Well we were happy with what we saw. So we hired them. I was not disappointed. On a scale of 1 to 10 I gave them a 20. Their people that did the work treated my yard as if it were their own. Made sure everything was what I expect before they left. I also think that the price was well worth the final product I received. I couldn't say enough about them. I now have my new backyard. It is so beautiful. I am retired now and I tell everyone I have my new retirement backyard. My husband and I could not be happier. I would recommend them highly.

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    Staff

    Reviewed July 18, 2019

    The guys at 3Hac were awesome. Even though they had a very busy day they still came out, serviced my system so me and my family would have cool air for the night. Thanks ERVIN. Thanks Ryan. They arrived at my home at 915 pm and did not leave until after midnight. Got the system up and running just enough to have cold air then came back the next day to finish the job. Great job guys.

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    Customer ServiceStaff

    Reviewed July 17, 2019

    I had a handyman come to my house 2 weeks ago to do some work. He put in a sensor light and a shade in my patio. I asked him to replace the water heater door and a fan in the bathroom. He said he be back to do the work. He never called. I had to call him. I paid him for his work.

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    Customer ServicePunctuality & Speed

    Reviewed July 15, 2019

    I joined up with them, when they said I would get 20-40 customers a month. In fact I only got 2 customers for my business in 5 months. Grand total $350. They had me under wrong listing since I joined. Said I would get reimbursed. Never happened. Worst company ever. Don’t sign up with them. If you do keep memo of everything that is said. You’ll need it later. Also my company is a mobile screen business. What does dishwasher have to do with screens. They were trying to be rude.

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    Customer Service

    Reviewed July 11, 2019

    I am a contractor and pay monthly for advertising. They are bad about following up on phone calls and texts. They do not represent true evaluations or grades of companies. If you have been with them 10 years they only use 3 years worth of ratings. Not a true representation of a company.

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    Customer ServiceStaff

    Reviewed July 8, 2019

    Wednesday, July 3rd I made an appointment for Monday, 7/8/19, the rep said 2:00. During my 1st call Monday, a rep (through Angie's List) said a "range" of '2 to 4'. By 3:45, I tried again through Angie's List, but could not get through. I finally found the company's number and called. The rep said they were not coming because of the rain. I received no answer to the question "When was anyone doing to let me know?" They plan to come Wednesday morning, if it is not raining. This is my first attempt at Angie's List, may be the last.

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    Price

    Reviewed July 7, 2019

    We hired a company Angie's List recommended. The company was Beefcake Movers out of Chatsworth. Not only were they not transparent with their costs. They quoted us $4200 for the move of a 1800 sq foot condo from Laguna Hills to AZ. When they got there to move the price went up to $6700. When the move took place as we had no choice to use them at that point we had to be out. They ruined the steps going into the house, scraped the door damaged a lamp, took a chunk out of our new desk and scraped our dining room table. They completed destroyed a living room side table and never even informed me it was not until I saw it in the garage did I find out. BEWARE of this company and BEWARE of Angie's List recommendations.

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    Punctuality & Speed

    Reviewed July 5, 2019

    I have NOT used this company, I will not use this company. I checked it out years ago and was considering using it to find a contractor. But they were going to charge me to use their service. They only changed their policy after someone else started offering the same service for free. This means they could have done it for free the whole time but were greedy. Now when they advertise they don't say "Now for free" they just day "For free". To me that is devious and I don't support greed or the devious. Just thought some people might like to know this and who they would be supporting.

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    Verified purchase
    Customer Service

    Reviewed July 5, 2019

    Well so much for my money coming back. I was told that once I had over five reviews my Angie's List account would generate more calls, more possible clients. But oh boy I was talked into using a package from them that's 400$ a month and I yet to get a legit call from it 9 reviews later I had one contact me and the lady taught I was Aaron so once I replied she told me she made a mistake. It's beyond me that this company would take my money two weeks prior to schedule payment out my account which is not what was agreed. They claim you can post deals but they are total garbage. You can't even customize your deals.

    All you can do is tell them what kind of special you willing to give and the word it and put bogus pictures that don't even look professional. They do bare minimum, take your money and claim you have and account manager for what? To change a number on your deals. I definitely advise companies that are small to NOT use this service. You will not get your money back if you cancel. You will be in collections. It's a total robbery. I'm going to cancel even if it means my credit I could buy a car with this payment. It's unfortunate because I really believed that Angie's List was my answer. Oh boy, was I wrong. I strongly suggest small companies to not use them if they want to grow. It's a total disappointment.... Sincerely Buena Vista Pressure Washing

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    Customer ServicePunctuality & Speed

    Reviewed June 22, 2019

    David Locksmith arrived on time (after having responded to the email to Angie's list within 5 minutes!), did an excellent job of opening a lock on my filing cabinet. I was delighted with his expertise; he worked quickly, was good humored at having to work on a crowded space with pictures balancing precariously on top of the file. I highly recommend this service!

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    Customer ServicePriceStaff

    Reviewed June 22, 2019

    Beware!! Angie's List is a complete scam. I know they advertise on television, this is where I was intrigued by their television commercials. I have tried to have contractors come out to rental properties that I own that are Angie's List pros and these contractors ARE NOT LICENSED AND I CAN’T VERIFY THEIR LICENSE WITH THE STATE LICENSING BOARD. Also, the contractors Angie's List they have listed on Angie's List on their website, most of these licensed contractors that I called personally said that they DO NOT SUBSCRIBE TO ANGIE'S LIST. Angie's List is a complete scam. I know they advertise on television, this is where I was intrigued by their television commercials.

    I put in a request to have different pros from plumbing to general construction remodel and I’ve also used them as a pro contractor. Angie's List is not what it says it is. Their pros in most cases are not licensed. They don’t verify background checks on their members (Contractors). I have been told by many of Angie's List consumers and contractors that some of Angie's List employees are sex offenders. It is a big rip off and a scam. They don’t check licenses for professional contractors which most people should be concerned of hiring a licensed contractor.

    If you don’t know if they’re licensed you can go on the state website in your local area and verify any person or business that is licensed and active. There are other sources for leads that are a million times better than Angie's List. As a contractor, I tried them out and I did not get one single lead and it cost me over $3000. Don’t use Angie's List, just because they’re on television doesn’t mean they are a legitimate company. They may be registered as a company in Indianapolis Indiana. However, they are not a good source for leads. There are again, much better companies that charge you a lot less money and will provide you with leads to keep you busy. L. **, Licensed Contractor, New Mexico.

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    Customer Service

    Reviewed June 20, 2019

    They restained my screened in patio. I asked for one shade darker, we got home and I got busy and they started staining my patio. When I came out to see the job it was the wrong color. When I called them back they wanted twice as much to restain it again. I'm not very happy.

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    Customer Service

    Reviewed June 19, 2019

    Don’t use. Angie’s List do not verify their contractors. I was defrauded by a "Verified" contractor and was told I had to pay $99 for Angie's List to assist. Will will use them again because they would not assist or remove contractor after I was defrauded. Contractor still being advertised on their site. No customer service equals no customers.

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    Contract & TermsStaff

    Reviewed June 18, 2019

    The quality and number of leads for the California Market has lead in the last two years to 80 per cent decline in our business with over 215 reviews. HomeAdvisor now has a hand in poaching a lot of our inquiring customers. Paying over 500.00 a month because we are under contract has be an arduous task. We have lost all of personnel except one. Don't cross collections department or you will have as they say consequences. It has been a struggle to pay the remaining part of the contract but we will because it would affect our credit. Think long and hard before considering third part aggregates (Angie's, Houzz, Thumbtack) to create business. Use Yelp, Next Door and more organic types of advertising like local newspapers. Make customers happy and ask them to refer you to their friends and family.

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    Punctuality & Speed

    Reviewed June 17, 2019

    We were convinced as a company we would get good leads from Angie's List. NO one told us we could not cancel at any time and the leads we were getting didn't apply to us because their categories are way too broad. They told us that there was over $1000 penalty for canceling. Just as bad as HomeAdvisor. Warning to all companies looking to Advertise on Angie's List --DON'T. YOU WILL REGRET IT!!

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    Customer ServicePrice

    Reviewed June 11, 2019

    On 4/19 had Storm Air and Carpet Services clean my dryer vent for $206. Slight improvement but felt Dryer still taking too long to dry. Called Maytag for service. He said vent clogged. Called company to come back and fix and got an argument. Finally an appointment one week out. Had another company clean out today who found large clumps of stiff lint clogging at top of vent. Vent on roof of one story house. Storm Air did not clean from roof. Only cost $112.00

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    Price

    Reviewed June 10, 2019

    Angie's List sign me up under the belief that they would help me to get leads. The only thing I have received as far as leads from Angie's List have been people trying to get ahold of my account information so that they could be legally steal from me. They charge me a fee to be advertised on Angie's List which I was told was going to be a one time fee and it's turned out to be more than once in our if they are refusing to refund my money. Do not do business with Angie's List. They will defraud you and sell your information to people who will try to steal from you.

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    Customer ServicePrice

    Reviewed June 5, 2019

    The man was here a very short time and his pricing was exorbitant!! The pricing was $95 an hour AND $85 for a SERVICE CALL!! I received NO SERVICE AND NOTHING WAS DONE FOR ME. Never was a service call fee mentioned. Total $180.00 for doing nothing and collecting an exorbitant fee. I think this company needs investigation into their practices of bilking a person out of money for doing nothing. I would say BEWARE OF THIEVES IN SHEEP'S CLOTHING. I would never hire this company to do anything for me. I WOULD HAVE TO MORTGAGE THE HOME TO PAY THE BILL!!!!

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    PricePunctuality & SpeedStaff

    Reviewed June 4, 2019

    Cornelius ** of Smiling Windows R Us got to my home ready to work hard and do a good job. He was prompt, well-organized, friendly and willing to do whatever I wanted him to. He got my many windows ready, cleaned them the way I wanted, then cleaned and put my screens back on and they were perfectly clean, bright and shiny again like I wanted. He then began the second job I wanted which was to do a "soft" outside house brick power water cleaning. He used a very mild chemical and it was cleaned perfectly in only a few minutes from greenish black to off-white again. He was polite and listened to and did exactly what I wanted very well and promptly. The price was also very reasonable for the amount of time and work. I intend to use his business again for these and other things that they do: like gutter cleaning. I would highly recommend their services to anyone with no reservations. J.

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    Reviewed June 2, 2019

    John from Best Windows is polite and his windows are great. Winter they keep my house warm and summer keeps my house cooler. Someone managed to crack one of my windows and he replaced it for free. Lifetime guarantee. I have had my windows for 3 years now. Thank you. M **.

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    Customer ServiceStaff

    Reviewed May 31, 2019

    I am a reputable contractor and no longer with Angie's List. Angie's List is not interested in finding quality, they only want contractors that need business badly enough to pay them! A member of Angie's List reviewed me, then another and so on. Eventually I was the most reviewed and highest rated contractor in my market (all 5 stars). Angie's List literally HARASSED me. They called me almost every day and sometimes multiple times in one day. They were very pushy and ultimately threatening. They hated that I was getting business and positive reviews organically and not paying them for some sort of preferred vendor status. They were extremely rude to me and would almost ruin my day with how spiteful they were if I wouldn't upgrade and start paying them!

    One time when I wouldn't upgrade the sales lady said, "Fine! We'll just close your account!" and she hung up on me. They didn't close my account. They kept calling. Eventually they wanted to "verify" all their contractors and asked for my social security number. Not a chance! The last time I looked they had deleted all the positive reviews that had been posted through their site, and found the only negative review that exists online for me in effort to misrepresent my reputation. I don't need Angie's List. I have more business than I can get to, but I feel the need to share my experience. If you're looking for a quality contractor, don't look at Angie's List!

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    Reviewed May 24, 2019

    Don't trust Buddies Cleaning. You can't trust these guys! I kept in touch all week, and the same day, as to assure of their arrival. I think they prey on those who are running a rental and know we count on them for their service. They told me they were on Angie's List. Angie's, do more research.

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    Staff

    Reviewed May 24, 2019

    "Living Landscapes" has exceeded my expectations with two completed projects. Owner/Manager Daniel Wyatt is a rarity; an honest professional who is courteous, patient and asked for my input as the undertakings continued. Daniel personally handled the designs and all elements of his work products. He is one of the hardest working Landscapers I have ever met. Being a Senior, I appreciate that he treated me with dignity and respect, keeping me informed daily.

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    Customer Service

    Reviewed May 23, 2019

    I signed up for Angie’s List looking for waterproofing companies and honest to God, within 3 mins I was bombarded with contractors contacting me from both Home Advisor and Angie’s List! Apparently both companies have merged together. Before the day was over I had to go back into my newly created account and change my phone number just to stop the calls. I will never go on that site again.

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    PricePunctuality & SpeedStaff

    Reviewed May 23, 2019

    Jason was fast, efficient, and knowledgeable. We found we had 2 refrigerators go out on the same day. Lost all food in one and the freezer food in the other. He arrived and diagnosed the problem quickly and fixed it promptly. Best yet the price was right. Would use him again if need another repair. Thanks Jason.

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    Reviewed May 22, 2019

    I was unable to connect to this bogus site via their web page as their "contact us" DOES NOT WORK!!! Also, there is no indication as to how to receive the promised refunds for not having been warned that they would collect membership w/o contacting the member monthly.

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    Staff

    Reviewed May 21, 2019

    Jim Wilson, owner, is very experienced, honest and competent. He is very competitively priced. The workmanship is excellent! We noticed an immediate improvement in cooling and heating of our kitchen, dining area and family room. Follow up, clean up and all aspects of the project were First Rate. I'd give Wilson Restoration 5 stars plus. We couldn't be more pleased. Will definitely call Jim Wilson first on any home project. He is the best!!!

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    Customer Service

    Reviewed May 20, 2019

    Angie's List used to be a great resource, but then HomeAdvisor bought it out to get rid of their competition. Now it's just as bad as HomeAdvisor. I have to put in all kinds of information and they will choose a contractor to call me. I wanted to see the list of contractors and what people had to say. Can't do that anymore. It's just a shame that this good company with good service was trashed by HomeAdvisor.

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    Staff

    Reviewed May 15, 2019

    Lol I signed up with this pile of a company last year and was not aware of how crooked it terrible it was run. Lucky I was able to send them packing and now they have a process server after me for my remaining bill. It’s fun as hell. This guy is never going to make contact with me to get my paperwork.

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    Customer ServiceContract & TermsStaff

    Reviewed May 7, 2019

    I'm starting a new company in Michigan doing concrete and landscaping. I only have a 6 month work season and limited funds. I have been advertising with Angie's List for one month. I've only had four messages and no jobs landed. The guy who signed me up said I could pay as I go, I just wanted to give it a try and see what it was about. The guy told me numerous times before I gave him my card info that I could pay as I go. I called my Angie's List rep a few days ago and told her that Angie's List was not working out for me and that I would like to stop advertising with them. She told me too bad and that I signed a contract to pay them $300.00 a month for 12 months.

    I was in complete shock that a big well known company like Angie's List would actually do this to people. She said if I cancel they will need 35% of my contract immediately! If anyone has had a similar situation with Angie's List then please contact me. I will not be bullied, misled and threatened into giving my hard earned money to a fraudulent company that has a terrible service offered. I can't be the only one this has happen to. I definitely feel this is a class action. **

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    Customer Service

    Reviewed May 6, 2019

    This is my second request for some acknowledgement on my first review. Have not heard from anybody. Rainbow Carpet Care, Fred **. My carpet looks terrible. I know you probably won't post this. I truly don't care. I just a refund on the $140.00 I spent on this job. This is ridiculous that no one has contacted me. Not happy, Mary **.

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    Customer Service

    Reviewed May 2, 2019

    The companies recommended in response to what was clearly a need for in-home service were nearly 1,600 miles away - obviously not relevant. Now I'm trying to get off the email list. Will never use Angie's List again.

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    Coverage

    Reviewed April 30, 2019

    They lie with the product they offer and use the contract to cover it up. In some cases, this didn't just screw me, but my client as well. They also did not provide the leads they promised or update my profile when requested. This is by far the worst company I have ever done work for. I had a Very bad experience with AngiesList.

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    Reviewed April 28, 2019

    Signed me up & took my deposit. Failed to finish my profile & post my content. We parted ways due to their unprofessionalism. They refuse to refund my $4,000 even though my campaign was never launched. They market themselves on the basis of integrity. They have NONE. DO NOT do business with Angie’s List. Frauds.

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    Coverage

    Reviewed April 21, 2019

    They lie through their teeth and use the contract to cover it up. In some cases, this didn't just screw me, but my client as well. They also did not provide the leads they promised or update my profile when requested. This is by far the worst company I have ever done work for.

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    Customer ServiceStaff

    Reviewed April 19, 2019

    I have reached out to Angie's List on several occasions, made phone call but they've No Phone Support to help resolve matters in a timely fashion. I've contacted them via email and when I did get a reply twice it's for me to sign up. I'm seeking help to remove a fraudulent review and to remove our company name from their website. I only deal with one company, no other website should be providing our services or information. I have contacted the Attorney General's office in Indianapolis and North carolina since no one from Angie's List has reached out to resolve this matter. Unprofessional.

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    Customer Service

    Reviewed April 16, 2019

    I have hired many wonderful contractors through AngiesList.com The problem is, it has now become IMPOSSIBLE for me to reach someone at Angie’s List. I posted a review for the wrong contractor and I asked Angie’s List to remove it using the online contact form. The review had not been removed after two weeks so I called them. Every option I choose in the automated system results in this message: "It appears your membership plan does not include phone support". I am still a PAYING subscriber. I am NOT on the FREE plan. I'm only trying to HELP THEM with a contractor review! How do they expect to stay in business with this lack of customer service?

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    Customer ServiceStaff

    Reviewed April 16, 2019

    Angie’s List took a customer that we used to build our fence. They gave one of the highest ratings. A month ago we had a tree that fell on the fence and I try to approach the owner of the fencing company. We had an emergency situation, and like always, the owner never calls back. I finally did reach the owner and he decided to rip me and call me every name in the book the chlorine ** word and tell me to ** off and that he was putting the company up for sale.

    He made a large sum of money off us and our fence is destroyed. I noticed on the folder of the company, that they were rated on Angie’s List. If you think Angie’s List is the golden company to base your decision to use a company, I’d think twice with utilizing anything on Angie’s List. I think people better very much be careful on how they select a business just because it’s on Angie’s List because I do not believe they follow up with their customers and they follow up only when they want to. This company doesn’t even allow you to leave messages or even to contact customer service. Maybe that was my first sign both companies have extremely poor customer service and that’s probably the kind of company is Angie’s List takes.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    I should have gone with my gut and ran from the salesperson when I first called them. We are a new independent painting company and Angie's List made it sound so easy to get advertising. They never followed up with our prior customers that we contacted and said Angie's List would be calling for a reference. Clients never got calls. AL then told us to reach out directly to our customers via app and have them submit ratings. The same person was published twice and the other 4 who replied never showed. AL said they would do a special ad for us because after 2 weeks, I was done with them and wanted to cancel. So, we worked for hours on a Friday to ensure the ad was displayed over the weekend. I sent them "approved" emails because their automated ad approval service was down.

    I get emails on Monday saying I needed to approve the ads, which I figured was just their approval service catching up and I didn't need to approve because I sent the emails. Turns out the ads never ran over the weekend - or at all. I finally cancelled and changed my payment method to a pre-paid debit card, knowing that I was going to fight paying $1500 for 3 weeks of "ads" from them. When the automated payments for cancelling did not go through the pre-paid card, they went back to my initial payment method (debit card) and took the full amount!! I lodged a complaint with my bank, who, after a 90 day investigation, agreed that the money was taken "in Error". Now I need to figure how to to fight them to stop collections action. I refuse to pay $1500 for nothing. Any recommendations are welcome.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    Canceled with them years ago because of pricing issues and them telling me I could cancel at any time. Not true, I had to pay for the rest of the year. That was the first of multiple burns. They have been trying to get me back since. Because I said to the salesperson “I heard your proposition but I’m not ready to make a move today, I will think about.” The salesperson literally said have a nice day and hung up on me, mid sentence. Are you kidding me? I could go on for days about our experience with them but this is exactly why we won’t do business with them and will not. Totally unprofessional. Don’t fall for the hype. It is false. They don’t give a ** about you or your company doing well.

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    Customer ServicePriceStaff

    Reviewed April 15, 2019

    I signed up my service company for a one year advertising contract that includes a profile, web ads and access to their call center for prospective clients. A few of our regular clients found us via Angie's List and have developed a trusted relationship with us. However for the amount I invested in AL "special advertising package" which consist of direct advertisement and leads being directed to a call center. The results are not worth my investment. Most leads never respond to my messages, do not take or return my calls, have a "voicemail that is not set up", a BS email address they do not check, in brief: I wonder if AL does not generate their fake leads since they are so many of them.

    I have never seen my written advertisement while searching incognito. Operating a service company, I am often on the road and want to avoid having to pick up calls while driving. I was hoping that paying AL to receive calls from consumers would help leads avoid wasting their time shopping around and be redirected to my phone by a live representative, with a pleasant attitude, etc. Instead most lose their patience being re-routed by a computer with an automatic robot-voice, their calls being dropped, or even they be redirected to my competition! They end up treating me very badly when I finally manage my way to the nearest parking lot and take or return their call. VERY frustrating to invest my hard earned money for better customer experience and not even been able to pick up the pieces and bring consumers to trust that I do honest business and I want the best for them!

    Each time I called to get help from AL Business Center, I was told 2 things:

    - get more reviews (most of our clients are long terms, I don't bother them with repetitively asking for reviews, they've done it for us once and that's enough).

    - increase my advertising investment in AL (yeah, right!)

    I don't think so! Angie's List: you and your sister company HomeAdvisor are on my naughty list!

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    Contract & TermsPrice

    Reviewed April 11, 2019

    As a business owner, I am overwhelmingly disappointed in Angie’s List. The cost of doing business with them is prohibitively expensive and does not increase business in equal fashion. When it becomes apparent that the payoff is just not materializing there is no way to absolve the contract. I was told that I could cancel my contract after three months but have now been inform that I must pay an early termination fee. It would have been enlightening to know that little tidbit upfront.

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com