Angi Reviews

When I first joined Angies List I was remodeling my house and was very excited about the opportunity to find recommended contractors. But the only good reviews I ever was able to post were for people whom I had found BEFORE I joined Angies List. All the others -- two handymen, computer repairmen, electricians, drywall repairmen, HVAC companies, landscapers, etc -- did very poor work and, in some cases, had to be asked to leave before even completing the jobs for which they were hired.

My business closed down 3 years ago and I STILL cannot get them to close out my account. It is still appearing on the internet under Google search and I am getting daily phone calls from people who "saw my ad on Angie's list". HORRIBLE customer service and shady business practices.

Not a very honest company and very money hungry. When I discovered that companies that paid the most get at the top of their list. I felt that they were being dishonest because they are also charging us the consumer for the site. It not solely based on the best companies but based on money they can put down. So you potentially hire someone so so based on how much they paid. I have quit my subscription and trust the Google review that seem to more honest and not how much some company pays.

For a company that claims to help consumers, we need to watch out for Angie's List. Forced sort order to display ads at top of results is reprehensible. And they make it VERY difficult to cancel or change auto pay on account. I give Angie's List a grade of "F."

People, please be aware AngiesList.com DOES NOT screen people. People who are thinking about hiring constructor, roofer, plumber, electrician, etc, by looking at Angie's List MUST check criminal record before hiring to avoid nightmare. I found name of constructor who has criminal record and known to take pay before he finish job and stop coming. When I checked constructor I hired on Angie's List, Angie's List is giving him top rating. Why Angie's List make people to take chance of hiring criminals and have nightmare?

To begin: I have tried repeatedly to contact AL via telephone at a myriad of numbers listed on their website so I may cancel my account. ALL numbers are answered with a recorded message that the offices are closed for a "company function" to "celebrate the Memorial Day Weekend" and they will re-open on Tuesday. HELLO! It is March! Also, I just discovered that VENDORS PAY to BE ON THE TOP OF THE LIST. Meaning, the list of vendors is NOT ranked by reviews, but rather, how much is paid to Angie's List. Total ripoff.

I joined Angie's List a year ago (3/6/2015), partly to help evaluate moving companies. I put a note in my calendar to contact them in time to cancel the renewal. I attempted to do this online, but could not. I emailed them on 3/1/2016. They responded that I did not have a live account. I reconfirmed on 3/2/2016, doubting that this was the case and giving them more information. Again, they said I had no account. Again on 3/2, I contacted them. I had just received their printed magazine. I asked how I could receive this if I weren't a paying member. I provided all the information on the label. On 3/9 I received the following: Your account expired on 3/6/16 and renewal attempts will be made. Once again I told them that I wanted the account canceled and no charges to be made. I doubt they will cancel and may have to notify my card company of their fraud.

I usually do everything myself but for a sometimes I need an expert (in this case someone to cut some granite in my kitchen). I couldn't find anyone useful. That is fine. Not everything works out. But now Angie'sList keeps sending me catalogues and they won't let me unsubscribe. When I asked to be taken off, they placed me on hold. After 20 minutes, I hung up.

I own a company and signed up on Angie's List. I had a A+ with the BBB for over 20 years. I have a C rating on Angie's. Why? Because a woman called my office for a quote. I answered her back with an estimate. Told her I will wait for a reply. She never replied and wrote a bad rating on my business. Without even letting me give my side of the story. She said I didn't show up for the appt. I never made an appt with her. She requested a service that I didn't need to have an appt. I know my business gets messed up with a big brand business. Also used to get bad replies to the BBB for a business with my name in Richmond. But Angie's List didn't even send me her complaint. I got one review and it's a bad one of a customer I never had an agreement with. They won't answer my emails or take her complaint off. Go with your local BBB. They are out there for consumer and business owner alike.

I subscribed to Angie's List. I found the services of highly-rated contractors (rated by Angie's List) did not match the very poor performance. I tried to cancel the subscription as the service was useless to me. It was virtually impossible. I was on hold FORTY MINUTES. I spoke to a rude operator who said there was no other way. I could NOT cancel online. Then she told me they were having "technical difficulties". Then she said the slowdown was "lunch". I demanded a supervisor. She put me on 30 minutes of hold. Strongly advise you avoid.

My subscription was suspended because Angie's List thought I was abroad. I had no access for 3 days. When you pay for a service, contact me immediately. Don't provide a message that says "your account doesn't exist" for 3 days. I was trying to do a major renovation project but if you can't do searches for 3 days, what's the point? I will not be renewing and I will never give my feedback on service providers. Why help them when they shut you down at will?

I signed up for AngiesList in 2015. After a month, I realized I didn't want the service and I didn't agree with their political stance. I decided to cancel my subscription. William ** from AngiesList sent a confirmation email saying that it was canceled and wasn't going to be renewed in April 2015. I was balancing my account and found a charge from AngiesList for $6.99 on 2/25/16. I called to ask for a refund and they couldn't find my account with my email. When I brought up the email cancellation from last year, I was asked for my name and state; somehow they were able to find it. The account is canceled hopefully and a refund is coming. I hope that no one else encounters the problem of a canceled account renewing. Thanks.

I joined Angie's List when first moving to Florida. The landscaper I hired through them was under the influence of something and all the plants he installed in a row were crooked and diseased. I was afraid of him because he was obviously drunk or high when he did the work so did not report him to Angie's List. Then I hired an HVAC company through Angie's List to do my regular maintenance. After being sold on some questionable "building code" upgrades, I checked their Better Business Rating and found the company that had an A+ rating with Angie's List had an F rating with BBB. Never again will I subscribe to Angie's List.

I purchased carpet clean service via Angie's List (AL). They never showed and AL did not refund me. I ended up hiring another service to do the job. AL just took 29.99 out of my account and I ended up w/ an overcharge. They refund 29.99 but not the overcharge. I do not recommend AL. In fact I encourage you avoid AL.

I hired a contractor based on Angie's List certification. The contractor was totally dishonest, substituted materials on me, cheated me, left my house in a mess. I contacted Angie's List about my problem with the contractor and they did nothing to help me. Their warranty is worth nothing!

As a business owner and member for 2 years 6 months into the 3rd year, first 2 year's great. Then Angie's List going into 3rd year kept pushing the big deal and wanting 30% of said deal. Meanwhile putting my store front closed down without my permission, leaving me with no sales. And still their monthly payment was paid on time now for 2 and half years. And now they send lead jobs at a very high price and still no sales through my store front. And I can't reached corporate. Only sales reps. trying to push the groupon. Woops I mean big deal... Oh by the way I have been in business for 28 years serving Jacksonville Florida and by far Angie's List is the champ at bait and switch advertising.

I am so disappointed in Angie's List. Beware!! After spending $18,000.00 over the course of two years we cancelled our Business Membership. Needless to say: Two weeks after cancelling we received a bad review from an unknown "customer". Please read details. "Review Date: January 13, 2016, Member: Stephen **, Category: Remodeling - Kitchen & Bathroom, Services Performed: Yes, (More Weight is given to a review where work has been completed.) Work Completed Date: September 12, 2015, Hire Again: No, Approximate Cost: $8,500.00, Description of Work: Poor workmanship on install. High price., Share on Band of Neighbors: No." We contacted our salesperson because we did not recognize the reviewing customer's name. After 10 days of Angie's List "attempting" to contact the customer, this was the response we received from our sales rep...

I have many very satisfied customers who recommend my work on high-end additions and remodels. Over past 12 years I have a repeat clientele... so I got repeated solicitations from Angie's List. I finally gave in. I sent in many of my top rates from customers... had to send Angie's list their reviews to go up in her ratings. Come to find out she doesn't really rate their reviews until they pay for a membership. My reviews lay buried until they pressured my customers to join. What an embarrassment. I literally set up my faithful customers to be pressured to join her list! Doesn't matter what they said. It wouldn't make top of list until they joined. What a scam. If she was looking for top contractors w/ unbiased reviews he didn't take those views until they registered as paying customers!!!

I was call by my account rep saying "I need to help you bury those bad reviews"? After seeing, and searching through my customer point of sale system. I reply, "those are not my customers. I don't want them buried, I want them removed". My rep said they would check into it and get back to me. That never happened even w/ a reminder. I asked for a refund but again no reply. If they can't police their own Angie's List members, how can their reviews be trusted.

I'm very disappointed that a lawn care service that I gave a break to when they were a start up, got too big and put me to the back burner. My lawn was not mowed for three weeks and I had people yelling out "mow your lawn!" I was humiliated and hired another company and then SOS showed up out of the blue. 3 weeks too late. They sent me a bill that I would not pay and then posted a large notice on my house saying OVERDUE BILL. To me it seems Angie's List will add any company as long as they pay with no background check. It is not just me, the attorneys I work with said they were very disappointed with this company.

I signed up for the "unbiased" reviews only to find out they are hiding negative reviews. This resulted in my going to a dentist with a "A" score only to have my tooth ruined & now I can no longer eat on that side. Attached are photos showing I posted a "F" review and another one that shows it's now visible to others.

I was misled about my listing and immediately called Angie's List to rectify the situation. I was informed that my ad would stop and I would not be billed. A year later I received a bill from a collection agency. Angie's list claims it's a cancelation fee ($1400 and they would agree to accept $500) in the letter from the collection agency. It sounded as though I negotiated with them when I was never even contacted or billed. As a contractor I pride myself with offering personal service and integrity. If a contractor used these types of tactics we would be labeled as crooks. Who protects us from sharks like Angie's list? I am disputing these charges and want to warn others of their shady business practices.

I've had the experience of other reviewers. Angie's List would not allow me to cancel my annual subscription on a pro-rated basis and then charged me again the following year. It's so ironic that Angie's List operates under the same deceptive/negligent practices as the vendors it says it protects us from.

I signed up for Angie's List on November 19, 2015. It did not provide information on the market I needed. I called customer service that same day - November 19, 2015. They confirmed the problem and, at my request, cancelled my membership. One problem, they continued to bill my credit card. The customer service agents are great when you first call, but they will not let you cancel.

I was searching for a private detective in Oshkosh, Wisconsin. Angie's List verified that there were 2 out of 12 that were favored. I paid the upgraded fee and then paid an additional fee for services that were suppose to have been included. THERE WERE NO DETECTIVES IN OSHKOSH. I called Angie's List for a refund complaining about false advertising. The representative challenged me on what I reported. I had taken a screenshot of the false information and was glad to email direct to representative. My $ was refunded. Unprofessional company. I still have the picture that verified false advertisement! So if you want to fine this company, I'll help!

Angie's List lets anyone who is paying for their services post whatever they want and I had a client post a really bad review about my company and I've been in business for 30 yrs and I'm appalled by Angie's List not taking this seriously. This company (AL) is all about profit and nothing else.

My account was set to auto renew on 12/26/15. Unfortunately I did not realize this until I saw the charge on my credit card on 12/27/15 for $29.00. I logged in and contacted them. I was greeted by customer service agent and whom I told what I wanted to do. She asked me why, I told her I did not need the service anymore. She responding saying there were movie tickets and restaurant discounts that I could use, and that she would offer me a 20% discount to stay. So far standard procedure if you and to cancel membership. I checked out what was available and saw it would not be worth it to me, so contacted an agent again and told her what I wanted. She said she'd be glad to set a reminder to come up in December of 2016 so I could cancel it then. I said "no I wanted to cancel it now," she said "ok, it is cancelled and you can can use the account until 2016."

I bought the big deal. ESCO was supposed to come out and install an electrical outlet. They cancelled the first appointment. The second appointment they said the deal would cost extra, so I did not do it. I asked Angie for a refund. She said the 30 day limit was past. The first cancelled appointment was within the 30 days. If ESCO had showed up then there would be no problem. Not my fault. Angie is trying to keep my money.

I have been a highly rated and frequently reviewed contractor on Angie's List since 2008. In 2015 I have 100 reviews, an "A" rating and have won their "super service award" every year except one since 2008. I am a licensed painting contractor but my listing was as a home repair company and in late 2015 was contacted by Angie's List and told that because I was performing work outside my license trade that they were revoking all my super service awards, deleting my company from category searches and that the only way customers could find me was by a company name search. Well, they followed through on their threats but in addition to that they deleted all my reviews as a legitimate painting contractor and my company name no longer shows up in a company name search. In other words they removed all trace of my company from Angie's List after an eight year relationship because of a trade licensing violation.

I bought a deal for a air conditioner check for spring. He did not do the maintenance that was part of the deal and told us we needed a new AC unit. He said it would not last the summer, unit was 11 years old at the time. I told him I was going to get a second opinion. Second AC person said all was good. Then I said what the first guy said and he said he was trying to get me to buy an AC that I did not need. Call the first AC company and told the boss what had transpired with the repair person. He gave me a refund and also paid for the second AC company that came out. I put a bad review on AngiesList and also turned him in to Angies department of ethics. Well the next month in their newsletter pamphlet he was still advertising front and center. You can't trust the vendors that advertise with her.

Former 2 time member. Quit the first time when I tried to construct a review of a painting contractor that just completed a job on my home. I could not find company anywhere on AL, called AL and was told that the painting company was "out of my subscription area" so I had no access to display my review in my area. I informed AL that I just used the firm so how could they be out of my area? I joined again and then quit when I tried to research a gym two blocks away from home. I was unable to locate "any" gyms, called AL & was informed that for another $5.99 I could upgrade my subscription to include "health care related facilities." Quit again & will not return - it's all a scam! Areas are very small & limited in nature forcing the consumer to purchase additional layers of coverage. Will admit that AL was very prompt & professional in returning my annual fee.

I purchased two basic memberships, one for me and another for a family member in Philadelphia. I purchased two big deals for $149.00 each for $300.00 of tuckpointing on October 31, 2015. One deal did not show up under either membership. I was told I needed to cancel the basic memberships and purchase a higher grade membership so that the representative could help me. So I agreed. He then attached the one deal to my family member's account. She called the merchant and received a very high estimate, she had four companies in total give estimates.

I own a small business and signed up. I started getting great reviews about my business from customers on Angieslist. A rep from Angieslist called me to have my company market with them and I declined. They said that if we do we would get more awareness, and sales. I decided to do this reluctantly but knew that it works hand in hand with Big Deals and Storefront deals from how they explained it to me. I spend $130 a month with them on Marketing and have had 0 calls in the last 5 months from this. I track all calls through Salesforce so we know where our calls come from or inquires.

I hired Millennium Painter in Billings Mt summer 2014. I have shingle siding. 3 months after they painted the paint started pill. When they were painting I asked them "aren't you going to use caulking?" So did use caulking, very little. The house was not prepped correctly and therefore it has bubbled and continues to peel. You may wonder why I haven't complained until now. To be honest I live alone and was afraid to write a complaint. I paid $ 3,400 and now it will have to be painted again this next summer. I do want to mention all of the men that worked for him were very pleasant and worked hard. The owner just did not prep it correctly.

My wife just cancelled her account with Angie’s list. The confirmation email reads in part as follows: "Thank you again for chatting with us today. Here is a receipt confirming the cancellation of your Angie's List membership. Your account will not be renewed, and you can continue to use your home membership until it expires on 9/29/2016 and your health expires on 11/15/2016.” It was signed by Francis **. How would YOU like it if some stranger told you that you would expire on 11/15/2016???

I signed a 12 month contract for about $6000 in online advertising to be listed on the first page in my business category. After about 60 days and 0 calls, I went online and realized that my business was not only not on the first page, but not on there at all (it was even before I started advertising). I made my rep aware and it was fixed in 48 hours, but they refused to give me any type of account credit for the failure. They were also supposed to pay me $25 for referral, I sent 7 and they refused to pay me for them, without getting my clients to call them to verify that I sent them. I would not bug my clients like that. I called my reps manager (Jason **) who never returned any calls or requests to have him call me.

To start, Angie's List is totally unprofessional and generic in many ways. I am a business owner that is listed with Angie's List. I called them today requesting that they remove my account from their site. I spoke with supervisor Christopher ** phone number **. This guy was very unprofessional and was a complete jerk! He told me it was impossible to remove my account, that my information will be displayed forever. I told him I didn't want my business displayed because I've changed occupations. He told me I signed the terms and conditions and there's no way to change it. So the endless spam emails and phone calls will continue because Angie's List refuses to remove my non existing business. Really??? What kind of business would treat customers this way? Please before using Angie's List, research all other options.

All Asphalt Maintenance, Ann Arbor, no came out. For estimate, concrete to asphalt quoted 6800, wanted 4000 right on spot. And wanted me to rent equipment, jack hammer, and generator for him as he said he didn't have credit card or couldn't rent from local rental. Started busting concrete one day. Second day, asked him for insurance and permit, got nasty and said I should have asked the first day. He left job, told his two workers to stop without having paperwork. Also going, he cashed the check while I was at the rental company and he got 4000 and never came back. Had to find another to finish busting and removing the approach. Cost another 6000 for that.

I am a new business owner and after watching the "great" ads on television, decided I would create a free account on their site. I was soon contacted by a sales rep about advertising and getting more business. I was persuaded that having an advertising campaign on their site would "cause my phones to blow up." Well needless to say, I am in a contract that has yet to produce any revenue for my company. I was also told by sales, that if I posted coupons it would drive traffic my way. I again have only made Angie's List money and NONE for my company. If I knew what I know now, I would have spent my advertising dollars elsewhere.

I am a building contractor & was an AngiesList customer. What I mean by customer is I paid them for advertising which they tell the public is free. I paid over $4000 this last year because they promised me more leads for business. 4 times than previous years. I was with them for 4 years. I did not receive 4 times the business. Actually 40 times less than the previous. And there were reviews posted to my account that are from customers we never even dealt with. This company is not a good source of advertising in the construction or real estate services. What an expensive lesson on my part. Would not recommend to any other business. And the 20 leads that did come in were for handyman services or from consumers that have no clue what it cost to do business. Total false representation!!! Buyer Beware!!!

Waited over 19 months for an invoice of an outstanding balance for a work done (backsplash in the kitchen). We are not satisfied on how the billing was handled because the charges are horribly high. The tiles we selected are way under budget because the area is less than 25 sq ft. The $499 that was advertised was up to 40 sq ft. Basically, all the materials needed for the job could have been covered with the $499. But, we were charged an arm and a leg for a very tiny job thru Angie's List. It would have been more reasonable to get someone else.

I tried to sign up for Angie's List so I could research home-security companies for an elderly family member. I'm a military service member and I'm overseas with no dwelling back in the U.S., so my mailing/billing address is an APO address (For those who don't know what "APO" means, the military delivers its mail to overseas members through its own internal system, but we are assigned a U.S. zip code because our mail is sent through the normal the U.S. Postal Service up until it transfers the mail to a military center in New York.).

Angie's List has posted multiple reviews about my company that were very negative. Once I learned of these reviews I verified they were not my clients and were with clients of a different company with a similar name. Once I contacted Angie's List, they admitted they had made a mistake and were unwilling to make immediate corrections.

We used Angie's List after much hesitation earlier this year (2015). We had a few clients contact us saying positive things about the program and decided to try it out. Our problem came when a review was posted by someone we had never even heard of, let alone performed any work for. This review, since we were new to Angie's List and only had 4-5 reviews, dropped us to a bad rating and caused a breach of contract, making us liable for the entire remaining bill (which they billed my CC for immediately).

When I was in the infant stage of being a business owner, a customer had suggested I list my company on Angie's List. Before that, I was advertising on Craigslist. After a little persuasion, I agreed to let him put a review on me and my services. This was the best decision I could've made for my company. In a period of 6 years, I have a accumulated over 200 reviews from actual customers and maintain an "A" rating.

This is the new mafia shake down money. GET THIS. You're a business trying to do your best and some consumer decides they're having a bad day and goes off on a rant. As a business you have no way to defend yourself except for company response. In fact people can write in even if they never used your company just to complain. And after so many complaints ANGIE'S LIST calls and says they can help if you take out advertising monthly with them. WHAT MORE MONEY.. So any scam artist who wants a good rating can sign up and pay monthly and they will look squeaky clean. I KNOW WHO IS THE SCAMMER HERE but she did make 50 million dollars so she is laughing all the way to the bank in her big house and fancy cars.

For those contractor that use Angie's List coupons, be warned! I have been using them because I needed work. One of their sales rep asked me to push a coupon. I did not want to do this particular one, but we did and the customers refunded 5 out of the 11 coupons we sold that time. After selling over 20 coupons and getting only 1 or 2 refunds they penalized me and stop running the coupons for my company for 4 months. On top of that, they were taking 20% profit for each coupon you sell, and now they want 25% if I want to run the coupons. There is no money to be made in the coupons. We did it in the spring because customers end up doing way more than the value of the coupon. So, I searched and went with 2 other companies which have made changes and are providing fair services.

Angie's List is only concerned about their own business, no one else's. I was contacted by Angie's List that one of their members added a negative review. The story - we did an assessment for $350. When our schedule was too full to add their child to our schedule, I apologized and refunded their $350. This client was very upset. I read the review and saw the name of the member who submitted it. This member was NOT my client. I called Angie's List and they said it's against their policies for a member to submit a review on behalf of another person. I said I have my clients address on paperwork they submitted for the assessment that matches the address for their credit card charge.

I don't like being auto-renewed without my explicit authorization. Furthermore, they never emailed me about being auto-renewed. Additionally, the review service they provided was below average.

I purchased a deal with Angie's List and assumed that they only offer deals with reputable companies. It was a duct cleaning company and may have ruined my AC unit. When I called to complain to Angie's List they said that I had a misunderstanding on what Angie's List does. Oh yes, if I wanted them to deal with the company I would have to upgrade my membership. Apparently, companies can pay to be on Angie's List. They do not screen the company so just because it is on Angie's List, does not mean it is a good company. The only thing Angie's List does is report customer reviews which you can get by using Google. Be Careful with their specials. Avoid assuming that because they are on Angie's List they are good companies. CANCEL ANGIE'S LIST - WASTE OF MONEY.

I joined to look for realtors and there was not much listed. Then, I wanted to review a realtor but would be required to allow the realtor to respond. That realtor was harassing me already so I didn't need to stir the hive. Then I tried to look up movers, car repair and tire shops. I could get plenty of movers, but no way to search with limited search terms. Forget about anything auto related - I found my info on Yelp. Also when looking for services, the deals seem to get priority for listings, etc.

I've advertised with Angie's List after being hounded by their sales team. I was giving statistics about the amount of calls they get for my type of service. So I finally give in to the constant phone calls by sales. After a Year of advertising I only received 1 phone call? Seriously? With only two of us advertising and a promise of 30 calls per month this can't be all that is guided my way? Well it cost me almost $1300 to get one call with a sale of $45. Seems Angie's list lacked quite a bit on their end. Plus they kept trying to push the problem back on me saying I got what I paid for? Really Guys.

After finding a window installation company recommended by Angie's List, the company's work was beyond worthless and caused water to enter into my house in several places. I sent videos and photos to Angie's List and discussed them with Angie's List employees, who saw the horrible leaks in my house. Angie's List said the company was put in the "Penalty Box" after the company failed to make good on the windows and I submitted an "F" review. Now, I see that Angie's List has "no reviews" of the company on file. This is untrue.

I bought a service through Angie's List. It turns out that the business did not service in my area. There is no way I could have known this by reading the description on Angie's List. I tried to get the money back through PayPal which is how I paid for it. My request was denied because I authorized the payment. Angie's List now says that I must ask for a refund within 30 days. I did not know this. They are offering me credit $199 on another deal. Because of this experience I have asked for cancellation of my membership. I will have nothing further to do with this company. They have mislead me and I asked for the money in only 38 days. This seems reasonable to me and I explained this to them.

I pre-paid AngiesList for an air conditioning tune-up from one of their so called Top Service providers. After trying to make an appointment for several weeks with no response from the company, I requested a refund of my $69.00. I was informed that since I changed my mind after their 30-day window of cancellation that they would only grant a credit toward service provided by another one of their providers. Upon checking reviews, I see that there are four other recent reviews reporting the same. No response issue from this outfit. Actually, I'm not sure if this company even has an operating phone as each time I have called the provided number it does not answer with an identification of the company but immediately goes to a voice mail.

I cancelled Angie's List a year ago. So, today I got an email from PayPal that I had a charge from Angie's List for $9.95. I went to Angie's List and clicked on Chat. He said he was happy to cancel the subscription a year from now. It supposedly renewed TODAY. So I said that "You must refund me because it renewed today and I'm cancelling." He kept saying that he would cancel effective a year from now because I had paid for the benefits. The fellow on Chat kept me on until I asked for his supervisor. Then he said he would refund. For a "consumer company" this is unacceptable. They should be sanctioned.

I wish I had read these ConsumerAffairs reviews before signing up, because I completely agree with how useless and downright unethical Angie's List turned out to be. I think they put a lot of effort into the illusion of being consumer oriented, but at the end of the day all Angie's List wants to do is squeeze every last penny out of both consumers and companies who receive reviews without providing any real value to either. It's a shake down rather than a service.

I have several properties in different states. Sometimes I need to search for something in Seattle. Sometimes I need to search for something in Rapid City. Most of the time, the listing site gets "stuck" and will not search for a Seattle landscaper but only landscapers in Rapid City, South Dakota. You can't fix this yourself; you have to call into Angie's List and have them fix it. This is annoying, time consuming and many times doesn't get resolved. I've just been searching online using Google reviews and have had great success with this method.

I have very similar experience that everyone seems to be reporting here. I didn't even know we had reviews on this site until a negative one popped up concerned a landscaping issue that we were not responsible for as a pool company. We were hired to bury a pool and per contract the homeowner would have her yard seeded within 7-10 business days. The customer left her yard unseeded from April all the way until late June with a wet Wisconsin spring then wrote this awful review on Angie's List. I got a letter from Angie's List in the mail saying we haven't done anything and we have until such date to resolve the complaint. The email some case manager sent out to tell us about the bad complaint was never even sent here so we had no knowledge of it. I did buy and have delivered to this customer topsoil even though we weren't responsible because nobody wants an unhappy customer.

My complaint about Angie's List is simple: They charged my AMEX card for a 2nd year of membership without asking my permission. Seems like that should be illegal! I disputed the charge and AMEX credited my account.

Our plumbing business ended up on Angie's List much to our dismay. We never asked to be included on their list and certainly didn't bargain for all of the annoying sales calls we received promising that they could "take care" of our reputation for us on their site for a nominal fee. That was the first fire engine red flag. The second fire engine red flag was when I actually got to meet the kind of customers you get from Angie's List. Stingy isn't the word to describe them. Crazy is more like it. We've had negative reviews put on our profile by people we didn't even work for. Angie's List can't do anything to stop these bogus reviews where their members are free to say anything that they want about our company even if it's a lie. They will; however, move those reviews to the bottom of the list for a nominal fee.

I got ripped off by an electrician highly rated on this "service." I wrote a detailed review of this provider that to this day Angie's List has not published. This guy was a real scam but he'd been paying them for years and they wouldn't publish my review. He was a real dirtball. I made multiple calls asking why it wasn't published and got BS answers like "We've done a SW upgrade and are having issues." For 3 months? They are a scam.

We have been with Angie's List for 4 years, winner each year of Super Service award. Every year our advertising costs go up, with no additional services for that. Then this year after they tell us that no other company can offer the same big deal the same month, they allow a competitor to offer a deal for much less money (okay that is business, but then don't charge me for exclusivity). They refused to refund our money.

I was hounded for years to sign up for business (paid) advertising by their annoying salespeople. The exaggerated claims one saleswoman made to me finally convinced me to sign up. She claimed I would get a ton of work (she had mentioned how my competition had many hundreds of reviews while I had only a dozen or so due to not paying to advertise). They make you sign up for a full year probably knowing everyone would quit after their first month. Upon getting ZERO calls or "messages" in their email center for two weeks I tried to get out of the contract - of course their soulless corporate drones didn't listen to the fact I am a small business working for myself and the loss of money really hurts my family. Eventually I booked some work from Angie's list members, you need to give huge discounts for them to contact you.

Called a year ago to cancel subscription and customer service was very pleasant and agreeable to cancel and refund my fee. 1 year later they are charging my PayPal account again stating that I had a standing agreement. Don't use them, there are better and free sites for reviews. If you try to cancel your subscription, better get it in writing and ensure they can't tap your account.

I give them a 1/2 star! My husband and I joined Angie's List when we moved to Gettysburg, PA because we didn't know a soul that lived here. It has been one frustration after another...always having trouble signing in. I have called 5 times in the last two weeks because I have not been able to sign in. Finally, the last call the tech guy told me we were blocked because I had done over 100 searches?!?! REALLY! Blocked because I am using the service the way it was meant to be used?! Stay away! There are search services that are free...and just as good.

They advertise to consumers what a great service they are, however, if you are a business and want to be part of their "system," as a business owner you have to PAY to be listed and the only way to "climb" up the listing ladder is to earn reviews. They don't tell the consumer those things, nor do they tell the business owner either. I created a company account and thought I had our listing on there for over 6 months and not one call, so I decided to purchase a monthly membership as a consumer and check my listing and OUR BUSINESS WAS NOT EVEN LISTED!

I have had zero spike in my business despite multiple claims from AngiesList rep Jackie ** that the money I pay them every month is doing anything for me. I stopped payment for services unrendered, undelivered.... and their tech folks circumvented my Wells Fargo stop payment. They don't call me back. My emails are bounced back to me. Liars, thieves... predators... Would like to get with others that have experienced similar manipulation and share legal resources... Call please. I'm willing to put in the work.

I wished I would have did more research on AngiesList. I paid for 1 county for a $1,000 a year for a first placement on their site. Well I really didn't get this in return & they said I had to work to get more reviews. It seem to be that they don't work for you, they make you do it for yourself. They also wanted me to let customers buy services on their site but said I was to set this up. I didn't pay them money to jump through their hoops to get calls. O yea, then lets count all the calls I got. After 3.5 months I got one shopper that took about 35 mins of my time trying to get information out of me on how to do his own inspection. I was not happy with the service & canceled it. I stopped my credit card & got a new card number to stop them from charging my card after I canceled my service.

4 years ago we paid for a business membership with Angie's List. That membership expired years ago and we did not hear from them again. A year ago they started calling us to renew. We kindly declined. They call and call repeatedly, and email, insisting that we renew. One woman called and I told her we were not interested. She said "well I'm calling to speak with your husband, not you. I'll just call your husband's cell phone" and hung up! She called him immediately and he hung up on her. She then emailed him! THESE PEOPLE ARE CRAZY! Do not deal with Angie's List!!!

This is a great service if you do not mind throwing away $280.00 per month. After 6 months I received zero calls or referrals. I called to cancel the service. I was told that they would make changes to their strategy that would assuredly help me and my business. Nothing changed. After another two months I contacted them again and told them I wanted to cancel. For a $418.00 early cancellation fee! So they got paid to do nothing for me. All smoke and mirrors. DO NOT DO BUSINESS WITH THEM!

Angie's List called me in 2013 and said they could get me more reviews if I advertised on their website. I paid them $300.00 and never saw the first ad. After checking daily for nearly a month I called and asked "Where is my ad?" I was told that I cannot see the ad unless I happen to be on their website when the ad was running but to take their word for it that it was running. I said "Well just show me a copy of the ad so I can see what it looks like." I was told "Sorry we can't do that." I don't believe for 2 seconds that the ad I paid for was ever run.

Angie's List does nothing besides put money in their pocket. I talked to homeowner that we did work for that called Angie's List before to find contractors, they told him we have a D rating and don't pay our bills. Well don't know where he got the D rating for but we paid Angie's List even though they did nothing for us. The homeowner ended up hiring us after getting on the BBB, a real business website which we have a A+ rating. Don't use Angie's List.

At a friend's recommendation (who lived in another area of the country), I joined Angie's List several years ago when I was planning some major home renovations. I was not impressed, however, by the search results for various services in my area; not only were the results for contractors close to home quite sparse, but Angie's List repeatedly offers up service providers who are over 50 miles away. Yelp, Google, and word of mouth have been much more helpful. So I cancelled my annual membership. I was shocked when it auto-renewed (for another year) and quickly cancelled it again.

Angie's List sales reps call 4-5 times weekly and email constantly. I told them to stop calling me, which only lasted briefly. Talking with them about their advertising services is like speaking to a cult member who's trying to lure you into their conclave. They won't give you the information you need to make accurate decisions. They answer questions with questions and shamelessly manipulate conversations in what I now assume is an attempt to just wear you down so you'll give in and give them a credit card #. DON'T DO IT!

After receiving good reviews from Angie's customers, later I was solicited by Angie's list to pay $7500.00 to get the top spot but I declined that amount. Then they discounted that down to $1800.00 making me believe I was getting a amazing deal until I got into the big deal program. Matt which was my rep at the time offered me to be part of a roofing repair program that was offered to Angie's customers at $99.00. Never did they explain any details to the customers or myself. The customers were flooding in not giving any time to even adjust my schedule to properly get to these customers. Angie's took $1800.00 from me and never even got me one customer other than the Big Deal program which made me no profit but Angie's received 50% off each job we complete. I honestly must say that Angie's is scamming their customers.

After some not-so-nice conversations with the current sales person who would not give up a few years ago, we vowed to never pay a dime to Angie's List to be on their 'good list'. We aren't even allowed to respond to a review unless we pay them money. I have asked repeatedly that they take us off their list and they keep calling - at least every 3 to 4 weeks. How do I get them to stop calling me? Do I have to file a harassment complaint with the police or something?

An Angie's List customer wanted me to do work that has been condemned by the city. When I took the job, the Angie's List member told me that they hired another contractor to do work, then I was to follow their work with a small walkway replacement. None of the prior work was finished. When I got there, I told the Angie's List member that I couldn't do the work because it was unsafe. Angie's List stepped in, and is working outside the law. As it turns out, the member failed an inspection by the city prior to the negative review. The city listed their entire porch/deck as "dilapidated and dangerous".

As soon as our business began receiving good reviews we would get relentless calls. They were very pushy about these "Deals" in which they make money and you get good reviews; it ended horribly. As if we didn't learn our lesson then, 6 months later we got more relentless calls about being in their BROCHURE; we agreed and again it ended badly. $2,000 later, we hang up on them and refuse to take any calls or discuss ANGIE'S LIST in any way shape or form. We won't even accept any of their supposedly "free services". They make all these promises and in the end, THE ONLY ONE WHO MAKES MONEY IS ANGIE'S LIST.

This service allows disgruntled, mentally ill former clients to rant about perceived poor services. I complained to the supervisor at Angie's List and was told there was nothing I could do. The "review" was a complete fabrication and falsehood as I don't even work in the state the complainant lives in! Stay WAY clear of this company. There are many many other negative comments. Look for yourself!

I own and operate a Pressure Washing Service. I have been in business since 1982. I decided to perform a internet search for any new competitors in my area. I found a pressure washing service promoting they are accredited through Angie's List. I liked their website. So, I decided to see the quality of their work on their "Completed Projects" and whoa! There's not only one of my pics but the pic is a pic of my house in Pennsylvania. Angie's List is nothing more than a money scam. They do not check the truthfulness of the companies they verify are dependable and trustworthy. Stealing and using my pressure washing pics advertising as their completed work is very dishonest.

DO NOT believe in ANY business whom uses Angie's List as a selling point. The entire Angie's List hype misleads potential consumers thinking that they're safe & secure hiring anyone that has ratings on so-called Angie's List. Wake up & pay attention: Angie's List is a FRAUD! Help spread the word and let future business AVOID this false sense of safe testimonial.

In fairness, we got one good lead out of Angie's List - a contractor who did relatively decent work at relatively fair prices. But that is one out of four of the different businesses we've hired or met with from Angie's List recommendations. Of the remaining three businesses, one was an out-and-out scam artist (a local window cleaning company that charges double the going rate and uses non-English speaking teenagers as service people. Another was a major contractor who took four extra months to complete his project (virtually everything had to be done twice - first by the low-end providers he brought in, then fixed by professionals at our insistence).

Don't believe that contractors don't pay for advertising. I left Angie's List, because they're crooked, in my humble opinion. Not only do they charge the contractor every month, they telemarket endlessly to get more money. They frequently make promises they don't keep. Another thing that you should know is that Angie's List **NOT A LICENSED CONTRACTOR ** - that means that THEY have no liability if anything goes wrong. Wherever you are, keep your money local. Her PERSONAL assets are listed at 50 million, but I'm sure it's much more. She's taken enough of your money. In NM, what they're doing is a very fine line between tax fraud and a pyramid scheme. Because they're out of Indiana, there's no regulatory body that can audit them locally. Besides, they get the majority of any purchase you'd make anyway.

Referrals were poor. Cancellation is torturous. I was redirected to chat where I was given offers of deals to stay. They would not listen as I repeatedly said "just cancel my subscription." Finally the chat lady said the she could not cancel but she would mail a form that I can fill out. What a bait-and-switch con job.

When my clients added excellent reviews about my work, Angie's List started to call me offering a space in the first 4 spot when the potential customers search within the category and area. Of course they mislead and mis-presented me to believe this and sign a $3000 yearly contract. The listing by default is sorted by the "DEALS" and can be sorted by 5-6 different criteria. My company name shows # 8 in the default page and has no different than any other unpaid listings. Being in the service referral business, Angie's list should be straightforward and honest what they selling. I am going to try to cancel this contract if I can.

Most people believe Angie's List is an unbiased consumer resource. I am contacting your station because as a small business owner, I have come to believe otherwise. For the past few years, Angie's List has been soliciting advertising from businesses with high ratings on their website. In return, they promote those businesses. Recently, Angie's List launched a service in which consumers can call and ask for referrals. The referrals given are based not on customer reviews but on advertising dollars. In addition, those businesses are placed on the front page of the website and businesses with lower ratings are granted awards over businesses with higher ratings. This is in direct conflict to what Angie's list claims to stand for.

I am paying for search (for top 3 on rotation), now Angie's shows 7+ vendors in a single search area. My company isn't even coming up on search by closest distance in my direct address. This is an unethical business practice, not delivering what they promised. Charging vendors/small business like myself $$ and throwing us under the bus as I was not even listed in the top 3 or 4 with 82 straight A reviews. I can't get a straight answer out of my rep (Erica **) other than I can't cancel my contract for July 25th although it's not even July yet. I am tired of more evasive responses which I interpret as "screw you, we can load as many vendors as we want and your ranking means nothing on search, it's up to the clients to search for review count, rankings are up to us and/or are random".

I am continually being called from Angie's List to sign up with them. I have asked them repeatedly, probably 20 times now to stop calling me but they continue to call. I have even had them repeatedly call me back when I hung on them. One salesman starting verbally accusing me of not wanting to address complaints against me, which I have none and I'm not a member of Angie's List. So I asked, "If I have complaints against me why do you want me to sign up" and he replied that then they can wipe them out... WOW! That's when I knew I want nothing to do with them.

I own a contracting business that was on Angie's List "early on" and is a recipient of the Angie's List Super Service award for five years in a row. Early on, we began advertising on Angie's List as this is the only way to get your name to the top of AL lists. But then Angie's List started going after more and more money from contractors in order to keep a presence on Angie's List. At the same time, Angie's List wanted us to sell our services through their site, communicate with our customers through their site, and offer deep discounts for our products through our site. We received constant sales calls expecting us to all but let Angie's List run our business, and they were happy to tell us how to do that.

From Angie's List: "Not all submitted reviews are published. Our Team will evaluate your review and determine if it will be published based on our Review Guidelines." YET THEY PUBLISH ALL THEY WANT ABOUT YOUR COMPANY EVEN WHEN IT'S FROM 2011!!

I recently used Angie's List as I wanted to find a A/C repair man. The estimates I received from businesses on the site were expensive. One quote was $3000 JUST to replace duct work in the attic, not fix the A/C! I understand that businesses can move up the ratings list if they are willing to pay, almost 70% of their business comes from advertising (while membership revenue continues to decline) and in 18 years it has never turned a profit (Forbes).

As a contractor you can't sign up for Angie's List, you have to be recommended (scam). Then when someone recommends you (as a contractor), you don't get any jobs at all from Angie's List. Not even one single bid.

I joined Angie's List as a contractor. The heading they gave me was too general: Environmental Remediation. My business removed, or closed-in-place, home heating oil tanks to deactivate them and clean all toxins from the site. I was told they were going to make a new heading that would reflect the work I do. This never happened. Every time I called my rep wasn't available, nor was his supervisor. I was locked into a one year contract, and once that happened I was ignored, and lied to, when I was contacted about renewing my ad. Angie's List is nothing more than a large money-making enterprise that is willing to lie when necessary, and use childish, unprofessional methods to avoid compliance with promises made to make a sale.

On the main page (non-subscriber) when looking for carpet cleaners in Grand Junction, Colorado at the beginning of the page they show 34 "CARPET CLEANERS TO AVOID", and 17 "TOP RATED CARPET CLEANERS" (they list only how many, not the names) which totals 51. Toward the bottom of the page in green print they have "ALL CARPET CLEANERS IN GRAND JUNCTION, CO" with the total being 51. Webster defines "all" as "The entire number of." I know for a fact not "ALL" Grand Junction carpets cleaners are listed. Therefore, their claim is FALSE! Called customer service/member care and got the run around speaking to about 4 different customer care reps. and 3 supervisors. Was hung up on a couple of times and had to call back. I was on the phone with them for over 1.5 hours. They refused to answer all questions: such as "What does ALL mean?" And claimed: "All" is for just the ones they list.

I tried Angie's List in 2013, they charged me over twenty dollars and I received nothing but bothersome spam and ads I can't get rid off... Now they just put another charge through on my card out of nowhere!!! They are thieves, CROOKS!! BEWARE!!!

I had an issue getting membership price through their website and had to call. Rep did NOT confirm authorization with me before authorizing my card. Bad experience with rep I spoke to. I won't recommend Angie's List to anyone.

I impulsively subscribed to Angie's List because I'd heard good things, and I wanted to check local reviews. After paying, (I never established a password) I clicked on an entry. The free reviews I'd seen online were far better, and Angie's List was showing me hair salons 40 miles away. I immediately tried to cancel. I was given a cool polite offer to cancel my membership for NEXT year. I did this twice with the same result. I had only had the subscription for a few minutes. Then I posted their quote: “If you purchase a year membership and are unhappy with our service, we'll refund your purchase - 110%. It's our goal to make our members happy. :)” Funny thing. My refund came through immediately. I consider this deceptive. My advice: Check reviews for Angie's List online! And use the 110% promise if you're not happy.

I posted a negative review of Las Colinas of Westover Hills in San Antonio, Tx. A rip-shod medical rehab facility. Days went by and all I could see on Angie's List was the name of the company. No grade was posted and the review count was set at 0 - why? People searching the list would see no grade & 0 reviews and move on. I kept writing in to customer service via their web site and also made calls to their toll free number. Was told that it would take time for the "review" team to analyze. I paid $29.99 for the PLUS subscription that gives access to medical info.

So I just discovered Angie's List for businesses is a scam! Basically you have to get your current or past clients to join their membership in order for them to give you a review. Until then your business will not show up when members are searching for your service you provide. But this is not what they told me when I started. They said even outside reviews would get me on the list. So I did that. Got a few awesome reviews from my very sweet, kind clients. Called to check my status, and now they tell me the real truth...... They have to be or become a PAID member in order for my reviews to count. REALLY???? A shady, small pyramid scheme maybe. I don't know but this world becomes more and more dishonest and ugly everyday. BEWARE OF ANGIE'S LIST!!!!

Angie's List does nothing to prevent a competitor from taking the identity of a business with a good review and changing the information so that future referrals come to the fraudulent competitor. It seems that a web-referral site would be certain that the business they refer to is in fact that business that earned the good review and not some thief, business troll who lurks on Angie's List.

I have a small business in Austin TX and we have tried to be very calculated in where we spend our marketing dollars. We had a couple of our clients leave us A+ reviews on Angie's List so we started receiving calls from the marketing department of Angie's List soliciting us to do advertising with them. It sounded like a good opportunity being that they have so many paying subscribers in our market. Before I agreed to commit I was receiving 1-2 calls a week like clockwork from ** the salesman. Past me signing up NO ONE has called me. They took my money and made me sign a one year agreement then vanished.

Handyman Services - I called about 20 people on their list to come to my house for 3 services I needed done. Not one of them was interested to even come and look at the jobs that needed to be done.

I hired a contractor who was highly rated by Angie's List. After he did deplorable work, destroyed my property, and took me for $20,000 I contacted a new contractor. Can you contact to help me contact Washington state so that I could be refunded by the original contractor's bonding and insurance? It turns out the man has a suspended license. He knows nothing about basic codes. He performed shoddy electrical and plumbing work although he has no experience in those areas. Once the walls were opened up exposed wires and other and I showed documentation to Angie's List. I told them where to look to see that his license was suspended despite his lies. I guess he pays them because they still support him even though I called on numerous occasions and I was told they had other complaints by consumers.

As their commercial states, no vendors can buy their way in to Angie's List. However at least weekly they call us trying to get us to purchase some outrageous advertising package. Bottom line they are middle men and are a huge scam!

I was first put on Angie's List by a client in 2006. I am a cabinet/furniture maker. I am a one person business. I have over 20 reviews of my work and they all have an "A" rating in all categories. I have been approached by their account reps on numerous occasions to advertise in their publications and have always politely refused. Their selling point was that they have many calls for people that could use my service. The last time they contacted me I turned them down again due the cost. I have noticed the referrals have stopped since January. I sincerely believe this is due to my not buying their advertising.

We were an advertiser on Angie's List for three years and earned an A rating. As soon as we declined to renew our advertising, we suddenly got a dissatisfactory rating posted to our page that is actually for another company not ours. We posted a detailed reply explaining the rating was not for our company and outlining the information. We contacted Angie's List. They made us submit all our company ownership papers and after several months of review and delay they relocated the listing to the correct company. Last month, when we did not renew our advertising contract, Angie's List suddenly placed the same review for the other company back on our page and simultaneously removed the reply we had made. They have now contacted us repeatedly via email and phone call to solicit advertising. They are attempting to bully our company into advertising with them.

In looking at a quick repair for my remotely located I went to Angie's list and signed up for a solution. I signed up and declined marketing blogs, emails, etc. I chose a "great buy" $39.00 for one hour of plumbing. The plumber arrived then called me telling that they charge $35.00 to show up and that the repair was another $240.00. (Toilet seal repair for $240? Seriously?) I complained to Angie's site but never heard back. Nothing. What a scam. I've tried to cancel Angie's List for months and today, received a MAILER at my home address. I'm angry and will repeat this rip off story to anyone I run into.

I joined AngiesList on April 13, 2015, for an annual fee of $5.39. I logged out after using it for about 20 minutes as I was at work. The next day, I was unable to log back into the website. When I called, I was told that I had trolled hundreds of websites. I still can't use AngiesList and my membership dues has never been refunded.

I became an Angie's List member in 2014 in an effort to hire a well-regarded contractor for a bath remodeling. This was the first major home renovation for my husband and I and neither or us know much about construction. We hired an "A-rated" contractor from Angie's list who ended up doing a very unprofessional job. Not only did he over-charge us by 50 percent on most materials but he never filed the permits for the work. We contacted Angie's list and let them know that the story with their "A-rated" contractor. They said we should use their Litigation team to negotiate with the contractor. After a wasted month's time, not only did we receive no action from Angie's list. They won't remove the contractor from their site. Allowing more people to fall victim to this contractor. I will never trust a company or contractor from Angie's list. It's not a good service and they do nothing to help the community they say they serve.

We rarely use Angie's list because it's difficult to find what you want on the website. Can't search easily and can't seem to find companies that I know are on the list. I tried to cancel when the membership came up for renewal. Was offered half off for another year. When I didn't see the refund of half off, I called customer service. I got a very unpleasant man who told me the refund had been issued and I should check with Paypal (never use Paypal by the way). All in all, a very unfriendly experience. I will not renew with Angie's list again.

I found a really good sheet metal company on Angie's list; however, the daily deals and things like that are not worth the money. Their ads are misleading. You have to jump through many hoops to get your money back. In order to get my money back, the company told me I had to delete my negative complaint against them. Angie's list does not monitor these things. They told me I had to sign up for a more comprehensive program in order to get assistance over the phone and of course it was more money. When my membership is up I won't be renewing. Not worth the money.

I needed to clean the gutters in my home, I subscribed to AngiesList and they sold me a coupon for $75 dollars. Well - the company never showed up. When I called AngiesList to get my money back, they refused. After so many calls and getting angry, they finally refund the $75 after 3 months. I gave them a second chance, I needed a plumber. Again I bought a coupon for $50 from AngiesList, they send a plumbing company and took them 2 days to fix a leaky faucet. They charged me close to $400. The company never redeemed the $50 coupon and AngiesList kept the money. When I ask them to refund the $50 they told me I should get it from the plumber. I said, "Why would they refund the money if they never cashed the coupon?" They told me to keep on calling them. Amazing! I think this operation is a scam!

I tried canceling my Angie's List account using their online service but was unable to because it's rigged. So I called an Angie's List rep over a month ago to cancel my account. I explained to her that I never use it so I wanted to cancel. She then tried to get me to stay with them by reducing the monthly fee and then offered coupons. I explained again that I just don't use it and would like to cancel. She said she would cancel my account but lo and behold they still keep charging my credit card. I've reached out to American Express and asked them to credit my account and block Angie's List from charging additional charges. Hopefully this will work. I would definitely not recommend Angie's List to anyone.

Angie's List proactively pursued my business to purchase an advertising package. My credit card was charged three weeks ago and I still don't have the login information to update my profile. I have to request multiple times to receive, complete, and approve information that will allegedly improve my customer base. I have not received a single customer inquiry, and my assigned contacts are unresponsive. I regret allocating any of my advertising budget to Angie's List.

I put my business of 21 yrs on Angie's List 4 years ago. They immediately bombarded me with solicitation calls and emails wanting me to advertise with them for approximately $5500 a year. All of my business comes from word-of-mouth from completely satisfied customers. The rep told me they would give the same advertising package for $2100 with many promises. I decided to advertise with them and it was a huge waste of money. After the year was over the bombardment of calls and emails continued. I asked and replied to emails to 'Please remove me from all call and email lists'. No success. I called and spoke with a supervisor today and ask for my company profile (which has nothing but A reviews) to be removed from Angie's List. He said that they would not do that.

Angie's List lures vendors to their site promising new customers by selling a "deal" to the consumer. They have no ceiling of the total number that can be sold. I bought 2 deals through them and in both cases these were oversold. In one case I did get the services because I was an early purchaser. In the other they could not do the work for over 6 weeks! When I tried to get a refund I was presented with conditions that basically said Angie's List is not responsible if the Vendor cannot do the service timely. This is a scam of the highest order. I am furious.

In searching for a contractor in the Waco, TX area, Angies List gave me a few for those listed in Waco. In conducting searches through Google, I find several companies which are also on the Waco Angies List, but were not included in my search results. It took several times to adjust the filters to figure out why all companies were not showing up, and it was then that I was hit up with a charge to access those. What a crock!

I was offered a big deal by Angies list. They said I had to give customers 40% off and Angies list would take 30% off the total job. This leaves me in the hole, no profit and actually paying to install someones furnace. When I told this to Angies list they said "But you get a new customer". I said "It would cost me 1500 dollars to get a new customer, with a new furnace I paid for, and will not need my services again for probably 10 years since their furnace would be new and no longer prone to breaking down." They said, "Too bad, that's the deal - take it or leave it". These guys are crooks and only care about their own bottom line... steer clear. They are raking in the doe from members and contractors!

I have not heard from any of the vendors that were recommended by angieslist. I am prepared to write a review on Angieslist and at this time it would not be very good. I paid for a year’s worth of services and what was agreed to when I spoke to the concierge service on 4/18/15 was to be in my email box on 4/20/15. I was told that vendors would contact me based on the Angieslist concierge service by 4/21/15. I provided my cell and home phone number, no one has contacted me. Angieslist would like my review of the vendors services, I have no one to assess.

I joined Angie's List in 2013 when I needed work on my house and thought it would be a good idea. We live in a part of New Jersey which falls under Philadelphia (for Angie"s list). I did not have any luck with getting someone I wanted and so pursued other avenues all of which were very helpful. I wrote Angie's list and told them I did not want to use their services and forgot about it, until my credit card was charged automatically for renewal. I wrote them again, in 2014 after I called and was told again that I had to put everything in writing.

I Paid Angie's List $85 for a Reverse-Osmosis System Tune-Up and when the plumber came to our house he said that our system was not one they would service for the Angie's List deal and to call Angie's List and get my money back. I called Angie's List a week ago and they said someone from their Big Deal dept. would call back in 2 days. 8 days later no call so I called again and they said because I didn't request the refund in the first 30 days I couldn't receive a refund. The plumber didn't even come to my house in the first 30 days! Angie's List ripped me off! I have purchased 8 deals from Angie's List and I can honestly say that only one of them was worth it - no more Angie's List for me.

Contacted by sales team because our business rating is high, great reviews by our customers. They hound you until you sign but don't stand by what you converse with them - all they want is $$ - even before you get an agent to contact you how you want your business to advertised. I was promised that no money would be taken before I had everything in place, seems they all use. I have 10 minutes, have kids to pick up if we could just do this quickly. Just as quick as they take the money out of your account yet Angie's list is free. Not.

Was a paying advertiser, had a contract - they failed to deliver clients as promised by sales people who says how great advertising with angies list would be. I wrote into contract that it was a month to month agreement and when I cancelled after they failed to provide customers, they charged me a cancellation fee. I agreed to a month to month contract. End of the month I cancelled. Yes we are disagreeing, but they did reverse credit card automatic charge. But now getting letter from collection agent which we sent copy of contract.

I applied for a $99 Roof Maintenance package including photos on Feb 26, 2015. I was charged for the service by Angie's List and subsequently notified through the Angie's List app that the vendor does not service my area. After 30 days, I discovered that there was a charge on my Visa card for the service which was not going to be provided. Now the company claims that after 30 days they won't return the money to me but will provide a service for the equal value. I don't want other services, I want my money back. The company has refused so I have told they I am no longer interested in dealing with their company.

I opened an account with them. Gave a 1st payment deposit with the idea that I would be setting up within a few months. Due to the poor weather in the area which I live things have not been so free flowing. I can't get done what I have already. This meaning I never completed setting my profile or opening my account. Due to the fact of not being able to get to the work even if it comes in. The sales team at over there tries to go in and take a 2nd payment. Even though they have my deposit & I didn't start running yet. Telling me that you were set to go in the spring. So even though I have little review work on their site, no photos, links or a proper functioning page they say my advertising runs anyway.

I went on Angie's List to find a handyman. The top 2 highest rated handymen contractors had extensive Washington state police records, as accessed by the free website Washington Courts: lookup by name. The top handyman had 38 criminal convictions, amongst of which were drug convictions, failure to pay state tax convictions, protection orders issued, many of which are felonies! The second highest rated handyman had 40+ criminal convictions, for the same type of criminal offenses, some of which are felonies. Ratings mentioned how friendly and talkative they are. Elderly people are especially vulnerable to slick, fast talking criminals, and what is mistaken for friendliness, in these cases could very easily be the con man at work on vulnerable people. 2 of the other handymen listings also had lesser criminal convictions.

I created a small home improvement business account on Angie's List over a month ago and simply cannot get past their BS customer review nonsense. They keep asking me to contact my previous customers asking them to keep modifying their reviews over and over to suit their nutty way of advertising my business. I do not want to keep bothering my customers with this review crap because if I do, I'm afraid I'm going to lose them as customers! I regret so much ever getting involved with them!

We had a local customer send us a great review on the website. I took the opportunity to update our company information in their free profile area. I politely declined to pay for advertising numerous times. The representative continued to stalk us via email and phone until she reached my manager and attempted to waste his time today as well. I had already spent 2 conversations being nice and delaying assisting my customers in person for her spiel.

My company was approached by Angie's List sales department. We told them that our company was struggling and needed some advertising that would have quick results. They assured us that we would be at the top of the list and that we would see a marked (75% or more) increase in calls within a three month period if we would sign on to their program. We agreed and they started billing us $750.00 per month. It took three months before we showed up as promised. In the following month we received just one Angie's list referral and that was from a past customer of ours. Prior to signing up we had a "A" rating on their list.

I absolutely loathe what they've become. I sympathize with the businesses being harassed. I'm not a business but a consumer tired of the way companies act these days. I signed in to cancel our account. I took the time to itemize some of the reasons why and I didn't care about getting a refund. I requested the representative to not defend the site. But he/she/or it copied a scripted response. I said, "If you won't cancel it, I'd change my password" (I didn't say to something so ludicrous I wouldn't remember it) because if either of us accidentally tried to sign in and had to reset the password, it would be enough of a reminder to not reset it and, therefore, not post a thing.

Sarasota's Wentzel Heating and AC recently received the Angie's List Superior Service Award. My experience with them = they were installing insulation in a home next to mine by pumping from a truck in the street to the home. The noise and both the smell and chemical experience were horrendous, causing painful watering of the eyes and nose and irritation to the throat. I called to inquire how long this would go on and was responded to by one of their representatives - "this would go on for perhaps 14 hours" and that it was just too bad for me. I should shut my windows and shouldn't walk my dog and he was sorry I was such a poor neighbor and that he wouldn't want to live next door to me. I was truly shocked that this individual would not apologize nicely for causing me any problems and offering any relief or consolation.

Angies list is strong arming small business. My complaint is the exact same as the other complaint filed by Heath from Lilburn. I got an email from Angies List after frustration with them funneling jobs thru their web site. It was a bullying email that made the presumption that I didn't take care of Angies list customers. When I called a supervisor about it he shouted me down and said he had nothing to say to me.

In my experience, the list fails to correctly identify locations. Although I entered my town and state, the search could not seem to correctly distinguish between Minnesota, Michigan and Mississippi when I was looking for a particular service in my area. Demanded I give my real name to be published with my comments when critiquing one of the services. Therefore, I never registered the complaint.

We have received a few reviews that were fraudulent and slanderous but when I contacted Angie's List on several occasions and always with the same response to enter a response and they would check into it. I did exactly that and in one case offered to assist the member but never received contact back nor was the damaging review removed; this review was clearly untrue, fraudulent and slanderous to our company which could cause great damage to our reputation. Angie's List was supplied all our information to show we were telling the truth.

I am the owner of an established and reputable business in the Chicago area. We have had calls from Angie's List representatives for the past year, attempting to convince us to sign a yearly contract and PAY for business leads. After a year of calls from their sales people, I was interested in hearing what they had to say, so I took the time this morning to hear them out. On a sidebar, I thought it was ironic and timely, as I actually watched one of their commercials on television last night.

I joined Angie's List in 2013. I was encouraged by Angie's List to post a negative review of a contractor who was guilty of consumer fraud. Then, I read about a woman who was sued for posting on Angie's List. I contacted Angie's List and inquired about my post and the position that Angie's List would take if a member were sued for posting valid negative comments. I was told that I was on my own. Angie's List would not become involved. I pointed out that Angie's List had encouraged me both by email and during phone conversations to post the negative comments. I cancelled my membership in 2013.

We were threatened by a customer before we even went on the job. We went anyway (our mistake) did the basic work and got things running again - they didn't like cost or the amount of additional work needed. They call someone else and used the information gained from us to achieve a better price - reducing the work by the other vendor. Reported us to Angie's List and wanted the entire fee returned for the work we did do. AL told us if we resolved - customer would be required to regrade us and that we may not be eligible for their Super Service Award. They also asked if we would allow for publication in their magazine of the resolution. We said no.

I am a contractor who was solicited by Angie's List. I paid to be listed with this company so that I would have a preferential placement at the head of the contractor list. Within two weeks Angie's List asked to basically give huge discounts on my services while Angie's List took a huge cut. They tried coercing me into accepting these terms. I refused and asked to be taken off Angie's List. They refused and continued harassing me with phone calls and high pressure tactics. These people are unsavory and I would advise the consumer never to use Angie's List! Buyer beware!

I have heard that Angie's List helps the consumer but I have found just the opposite. Firstly, I was asked to create a free account in order to enter the site, which is understood and typically standard practice - but not in this case. Once I created the account, I was routed and rerouted and rerouted to a page that insists I pay for the service in order to read the reviews. This would also be fine except there is an explanation stating I Don't Have to be a Member. One screen states, "Membership awaits! Please complete your membership to access thousands of local reviews, discounts and services, and our complaint resolution team. Join Now. If you choose not to join at this time, you will remain signed up to receive email updates from Angie's List." Be warned - there is No Way to navigate around this screen so you must "Join Now" which brings up the pay table, hit the back arrow or exit the screen and start over.

AngiesList is by far the best of all the review sites available. The fact that PAID subscribers make the reviews and comments makes all the difference between biased reviews and honest ones. I hope the company sticks around for a long time.

I signed up for Angie's List because we were looking into doing an addition and a roof on my house. My boyfriend and I are looking to add on to our ranch-style home with a simple master bedroom going up with the structure. The first person I spoke to clearly didn't want to do the work once I told him that I found his information through Angie's List. He told me that generally speaking general contractors will give you a price based on $150 per square foot with a minimum of 1000 square feet so he wasn't interested in doing anything that we wanted...only basically wanted to use us to fund his retirement fund (Note we paid $170K for the whole rest of the house).

*no notification of renewal* *no refund* *very few reviews* - The only thing I couldn't fit was that the customer service person kept offering deeper percentage discounts that I kept declining. As far as the reviews, there were very few businesses in our immediate area. We are in the third largest town in Florida, yet we were showing us businesses two hours away! I am very disappointed with what I consider a scam-type approach with a business that supposedly helps you avoid such things with other businesses. The irony. Lesson learned. We got burned.

I'm a small business owner. I've constantly got phone calls from an Angie's List rep for at least 5+ years to try and get me to advertise with them because I do not pay to advertise. Now they decided to start intercepting my emails in order to get me to call them, ridiculous. Makes me look bad because I cannot return the potential customer's call. It's too bad the homeowners don't realize how Angie's List module really works.

Angie's List is totally unethical and is harming the small mom & pop businesses across this country. My husband and I own a Carpet Cleaning Business in Birmingham, AL. We have had several of our customers review us on Angie's List and they are all A or good reviews. My husband ** is a retired disabled veteran who does the actual cleaning and he does a very good job. We strive to give excellent customer satisfaction and we do. Angie's List hounded us for a year to sign up and pay to advertise. They guaranteed us a high ranking on their first page and they promised specialized care with an account manager who would ensure we got leads.

Nothing happened thank goodness. I went to Angie's List as I was trying to review a local doctor and the site popped up. I reviewed the site and nowhere did Angie's List tell me how much membership would cost. Only if I wanted to enter my personal information could I find out the cost of a membership on Angie's List. The scam started right there for me. Angie's List claims to be the honest upfront way to read reviews about companies. It took me 2 minutes to know there was a good chance this was some kind of scam. When I purchase a membership I want to know the cost, how long it's for, what it includes, and if I can cancel it. I don't want to have to search for it. Tells me I'll probably be searching through an automated phone directory if I have a problem. Buyers beware. Today everyone is in such a rush. Take time to smell the roses and read the fine print. And if you can't find the fine print....run!

I own a reputable business and take pride in the services we provide our clients. I began using Angie's List several years ago. Over the years my fees have increased close to 40% even though I dropped out the "the book." The level of service has declined. My account has changed hands so many times I didn't know who my rep was. That is, until my contract was close to expiration and he began calling. Lucky for me, I turned my advertising over to a marketing company, so I let them deal with Angie's List. What's ironic is, the marketing company isn't putting Angie's List into the advertising budget. They don't feel it is a "value" for me. I have to say that I agree because Angie's List hasn't done anything except take my money.

January 2014 we won the Angie's List Super Service Award. A few days later we got banned because we were protecting our rights due to a member blatantly lied in her review which caused irreparable damage to our reputation. Angie's List was supplied all our information to show we were telling the truth. They replied by saying we're not a mediator and we can't get involved so the review stays and my company will remain banned for life!! Instead of helping the consumer to choose a reputable company for their product they are misleading the members with bogus reviews!!!

Their automatic renewal policy is crooked and dishonest. Please don't use this service. Once they have your credit card information they will steal your hard earned money and there is nothing that you can do about it.

Angie's List advertises that it is free to join. When I went to their site and entered my information and clicked okay, a new screen came up whereby, you had to subscribe to their newsletter or magazine for a fee! Angie's List takes the "R" out of free. They aren't even honest about themselves, so I certainly wouldn't expect them to be honest in their reviews. It turns out that they charge fees to contractors as well as accepting advertising from them too. That's rather like the fox guarding the hen house. Angie's List is just another costly scam.

I just got a $12 charge from Angie's list for an account that my ex husband set up with a debit card in both our names. Since the card was cancelled they couldn't charge it so they hire a 3rd party vendor to track down the expired members and debit any card they can find attached to those people. TRUE STORY from their mouth. Unbelievable!!!!

Angie's list has been the best advertising outlet we have ever used and we have serviced 1000s of customers through them. One of the problems I see with the people that complain is with the provider, not Angie's list. If you are Dealing with a A rated company or an F rated one, it's up to you and all you have to do is go on their page and write a review about the service. The Reason we have GREAT reviews is because we take care of our customers and they in turn give us GOOD REVIEWS.

I am a local handyman. Thought it would be great to join Angie's List to get leads. It was free for my listing, but after an adverse events (I was on vacation and got a negative review for not returning a inquiry to do an estimate, the homeowner contacted the incorrect phone number). I decided I no longer wanted to be listed on this service and I was told that was not possible. It's my business, why is it not possible to be removed.

When signing up with Angie's List I was told as a service provider my company would constantly rotate in the top three spots of the searches in my area. I wanted more exposure and signed up based on that promise. After I signed up I realized after time that I was always in the third position. I inquired about this and was told that the metrics had changed and in order to move up in the rankings I had to do all these other things like get more reviews, post e-commerce deals, sell these e-commerce deals, etc. I contacted Angie's List again with the intent to cancel and was told that if I cancelled early I would be charged a $600 early termination fee. They did not much care that their representative gave me false information to get me to sign up, but they did care very much about the $600 if I cancelled.

I received a notice this morning that PayPal had withdrawn $35.00 from my bank account for Angie's List. This was far more than I paid for the original subscription. I have received many emails from Angie's List in the past several months, but not a single one (or even a message in the accounts "message" section when I go online) telling me that they were going to auto-renew. I had even received messages within the account making offers to renew my account. When I contacted them this morning via chat, their remedy was that in the FUTURE, they could send me emails or messages if I wanted them. Out $35 and have never saved any money with this company. Buyer BEWARE of Angie's List. I cancelled the PayPal auto renewal a few minutes ago. Angie's List now lists my account as expired, but PayPal has still taken the money.

Joined Angie's list a month or so back as I moved to a new house in Bala Cynwyd and needed some work done. Bought three services/deals. The first was electric work and the experience was great. The second purchase included work that needed more time than I had purchased, so I requested the handyman complete the work with extra payment. After the two hours I had initially purchased, I was told the handyman was no longer available for more work. So I was back on Angie's list looking for another worker. In addition, the work done included raising a bed, but two days later the bed was separated from the raised platform the handyman had fixed. My third experience was buying 2 hours work for 150 dollars.

Angie's List contacted us last summer regarding advertising with their company. Consumers are the ones that add companies to Angie's List with good and bad reviews. We were told that we would be paying for a web advertisement that only a select number of businesses could be a part of. We would be one of the top businesses that would come up in a search by a consumer on Angie's List's website. This however was so far fetched because after 7 months of absolutely no jobs from advertising, when we contacted our account manager, she stated that we were number 14 out of 20 on the list and were placed on the 2nd page of their web search. When asked how we could be moved up to the first page, she couldn't answer that question and couldn't provide me with an answer as to what we were even paying for. They are a scummy business that doesn't provide the service they state.

Subscribed to Angie's list over a year ago. I live in a rural area so there aren't many choices so I immediately cancelled. They didn't process the cancellation, so they're still debiting $35.00 out of my account. Had to call & cancel by phone.

We advertised with Angies list for 2 years. Every thing worked well. This year we decided to spend our advertising money elsewhere (because the rate increased). We received phone calls every day to encourage us to advertise. Often more than 1 call per day from different reps. The number of calls was very frustrating. We began to track the number of calls and asked the reps to please stop calling. They even threatened to revoke our super service award if we did not advertise with them. Unfortunately their business model doesn't work. (80% of Angies list income is from service providers.) This creates a frantic push upon their sales staff to generate more $ by harassing service providers. It is unfortunate dilemma because the concept is good for consumers.

I have been an Angie's List contractor for 33 days, two payments of $270.83. I have not received one single phone call. I need to take a deep breath, so frustrated right now. I have been trying to contact an account representative for 4 days and can not get a response from anyone. After experiencing these issues I started checking reviews, and what do you, this is a very consistent problem with Angie's List. I submitted "fetch review" 2 1/2 months ago with no results, I have mailed in two paper form reviews that they will not post. They told me I would circulate up and down on the scroll list, I have never moved from the bottom.

Been reading some of the complaints about Angie's List and I didn't see any that actually point out the real problems with their services. So I thought I'd add my two cents and hope it helps someone from getting scammed. Angie's List advertises that "Businesses can't pay to be on Angie's List." But what they don't tell the consumers is that businesses MUST pay to be found on Angie's List. Businesses pay thousands of dollars a month to be on the first and second page of their field in the search lists. Hundreds to thousands more if they want the "Honor Roll" which they advertise to the consumers as they offered something special and were extra good companies. All they have to do is maintain A or B rating and they receive an invoice to be on the "Honor Roll."

Angies list wants to put EVERY other "hard earned business" up on blast... Why isn't there a complaint page/section for angies list??? HUH!? LET'S SEE YOU BLAST THIS ANGIE!!!

I have purchased two items through Angie's List (garage door repair/window cleaning) and never heard from the companies. I had to use my time/energy to follow through with Angie's List to get the services I paid for. With the window cleaning, someone from Angie's List called shortly after my purchase, and I told the representative I hadn't heard from the company. After that, I get an email from Angie's List apologizing for my experience and said their Ecommerce Department would contact me within two days. That was Dec. 30th, and today, 1/15, haven't heard from them. Will NEVER buy anything through Angies' List and won't renew membership!

Angie's List is promoting companies who perform Mold Testing/Mold Remediation which is unethical for mold companies to do their own testing. Many contractors are scamming people. They will not split the categories.

It was no help whatsoever. There is such little information, at least in Portland, OR, that I'm shocked they are in business. Yelp and Google are much better resources. They offer a satisfaction guarantee on their website but won't refund my money. I cancelled my account within an hour of signing up. It was truly a useless site.

I’m a small business owner that has been with Angie’s List for going on 4yrs now. After realizing just what the only gain is for them, I pay $5,000 a year to them. When you have to call your account manager and email them and no responses and haven't heard anything out of them since 11-11-14. But the only person you can find to even speak with is the collection department cause they want more money and even the boss above account manager doesn't get back with you, we have a major problem...

Overall, it did not go well for us. We chose to pay over 500 per month for advertising with Angieslist. Angieslist told us that we could expect 4 to 6 calls a day from advertising with them. Once our advertising began we did not see any results. We waited for a month with no change and then AngiesList told us that creating Store Front offers with them would help, so we created 5 of them. We were also told to wait until our magazine ad was published and we did. We waited over a month and still did not have any business from advertising with AngiesList.

Angie's List charged me $39.00 on 01/08/15 without my permission. I never authorized them to charge me automatically. When I try to cancel my membership through the fax number they provide, the "fax number" is not a fax and it's not possible to send the fax. For me this is a scam!!!

Did you know that an AngiesList member can file a complaint on AngiesList? The member can fill page after page with nonsense, in fact they can take so many pages that no one can see anything else but their compliant. Good Bye to all you excellent ratings. Once the complaint is filed you have specific time period to respond and defend yourself through Angies paper work and their schedule. The pressure is to settle regards of the nonsense. If you do not, regardless of your previous ratings you are removed from the list and but in a penalty box.

Angie's List charged my credit card $62.40 on 12/30/14 without my permission. When I called to get the charge reversed they said they couldn't find it but REFUSED to have their financial department investigate and, instead, told me to send a screenshot of my bank statement! What company does that without FIRST going to their accounting department? I sent them the screen shot and told them to reverse the charge or I'd file a civil suit. Very shabby treatment by them.

I submitted a written letter to Angie's list about a bad review a customer made on my business. They said that if they thought the customer was right they were going to put it on their site about my business as the customer had written. The problem is this was not my customer nor had they ever been my customer which I told Angie's list on the phone and in the letter I wrote them. They put false reviews on you that are not even reviews about your business. They don't even take into consideration the fact of this person not even being your customer, much like Google reviews. There should be laws against them trying to ruin business names just for money. They then told me if I would pay them $1,000 dollars they would review this again and possibly take down the bogus review. They are pirates.

I searched the internet for home builders in the Murphy North Carolina area. Angies List pulled up and indicated that there were 85 home builders in Murphy and that 12 of them were rated highly but... I would have to sign up to see the highly rated HOME builders. Signed up for one year at $9.99 because we are building a home starting April 2015. After signing up and giving my credit card info, I went into the website. There were no builders as they had indicated, only alarm companies, moving companies, garage door companies, appliance repair, yard work, handyman, auto service, etc etc. they flat out lie about what was in there website for home builders... complete rip off!

Angie's List sales rep reached out to me to work a sale so that I could pull up on their search results as a top contractor. Finally, on a Sunday evening I received a call from Rick ** for the umpteenth time to push the sale through. I told him "okay", and that I was willing to give it a shot for 2-3 months to see if it would provide any benefit.

I paid 43k dollars to advertise with Angie's List to be ranked in the top 5 rotation on the first page. Half way through the contract, my rankings dropped. They changed the way the companies get ranked. I called my rep and told them I wanted out of my contract because they changed the terms and conditions. Nathan ** said, "No. We will post a non payment clause cancelling your ability to be viewed and when someone searches your company, they will see your delinquent account." Strong arming.

I was getting emails on top of emails from Angie’s List non-stop. I checked my PayPal account and it said “Thank you for your payment.” I haven't used PayPal in two months and it was on eBay. It said Angie’s list. I used it for two weeks three years ago for a Kaiser review, and they erased all my reviews. I am on SSDI. The doctor called me names and screamed at me while I sat in a wheelchair on my second visit just going over my past medical history. I noticed they continued to alter everyone’s reviews. I canceled. After the two weeks, I'm no longer with Kaiser, my card number, address, and insurance has changed. I looked on yelp and this has happened to other people as well. Not only is it a lousy site, but how is she ripping off people and getting their PayPal account? My email said “Thank you for the payment.” Don't you have to go on the website? We never go on the website, and I hardly ever check my mail unless something is wrong or I need to verify something. I think it's hacking, but so many complaints are saying the same thing. Shame on her and her greedy site.

We are members of Angie's List, not because we want to be, but because several of our customers have referred us for membership. They have been calling every day, sometimes 2x a day, for MONTHS, harassing us to advertise with them. We don't want to advertise and even though we keep telling them to stop calling us, they do - every day. Our rating should be advertising enough. Quit calling us!

I'm a Angie's List user and business owner. I'm a user of Angie's List because originally they were "Reviews You Can Trust". Not so much anymore. I'm in property management and have used their many vendors over the year. Some were good, some not so good. But that's not Angie's List's fault, or is it? Well I hired a septic tank company that did horrible work for one of clients. They did not do the job and therefore I hired another and reported it to Angie's List. I started getting emails refuting that validity of my review. It was escalated to higher up where they agreed it was an accurate review. 4 months later I get a call from Angie's List again and someone else within Angie's List reverse my review. As a business owner I'm aware the more advertisement you pay for the more they assist in cleaning off bad reviews. I had 3 removed for my business. So this really bad septic tank company remains with great ratings, however when I posted they had many. Now they were all gone. They are a marketing machine, that makes money that's not so clear to the public hiding behind fake ratings.

When Angie's List allows crackpots to leave scathing reviews for service providers they have never used, it hurts the service providers and it hurts Angie's List. This happened to me. Although I won the Super Service Award in 2013 (for an overall A rating) and will most likely get it for 2014 (again, for an overall A rating), prospective clients don't weigh that in. All they see is a couple F reviews that have nothing to do with my performance. My business has tanked because of this. And now I have extremely bad feelings for Angie's List. I will be canceling my Angie's List account on Monday. At least Yelp has the good sense to automatically filter out the crackpot reviewers. Angie's List's stock price has been on the decline for the past 16 months. It is now down to $6.61. Apparently I am not the only one who has issues with Angie's List Best Practices and (lack of) ethics.

I am a builder in the Dallas Ft Worth area in Texas. Angie's list posts an F rating on my company because a dishonest, disgruntled customer decided she wanted to damage our reputation. Our side of the dispute doesn't make a difference to Angie. We did our best to work something out with this customer to no avail and she decided she wouldn't pay us. I warned the customer with plenty of notice that I would pull my crew off the job if she didn't pay the agreed amount. She refused. This same customer went on Angie's list and rated our company with an F rating. Our side of the dispute did not matter.

I searched for hypnotherapist in my city using Google, and a link to Angie's List came up. The page read "57 Hypnotherapy are in [city]" and "4 Hypnotherapy in [city] are top rated." Well, I knew there weren't 57 hypnotherapists in my city, but I figured they would list some who were in nearby cities. After paying both the basic membership fee and an additional fee to use the healthcare list, I discovered that most of the listings were far away -- too far to be practical for visiting, say, once a week. In addition, the list of "top rated" people included an acting coach. That acting coach may use hypnosis in coaching, but that doesn't make him/her a hypnotherapist. Angie's list may be useful if you're looking for a house painter or plumber, but I recommend you do NOT sign up just to use it to search for more specialized services.

First, we would like to thank you for taking the time out of your busy day to read this. We hope that our professionalism, integrity and honesty will help you in making the decision to hire us.

I am required by law to say that term prior to even saying Hello and it is a royal pain to me to state it as it seems that many people (Including those at Angies List Call Center at (866) 907 5478 on Monday 12:12 PM 10/27/2014 > Meagan, Jane, Ashley, {Make note that Scott was the only one that accepted the statement of Reasonable Accommodation}) that are not necessarily ignorant, not stupid but unaware that the only way they can legally respond while living in the USA is "What is your Reasonable Accommodation" which in essence when those people that respond to me do not state it are violating my Civil Rights as they are not accepting what Title 111 of the ADA is FEDERAL ACT regulations. The Civil Rights Division of the U.S. Department of Justice is responsible for the enforcement of Title III of the ADA. When any company or retailer fails to comply with any of the ADA public accommodation requirements, regardless of how minor or how severe the violation that retailer can be sued for disability discrimination via the DOJ first or an individual second.

Angie's List is completely unreliable. They remove negative reviews making their rating system a joke. I wrote a negative review of a landscaping company that took money for a job they did not complete. The review was extensive with pictures etc... The company lied about the work they did, they wouldn't return phone calls or texts and refused to refund my money.

I used Angie's list to hire a dog walker while my regular dog walker was on vacation. The new dog walker made me pay $20 to register me in his computer. I followed all his rules and booked him 2 months ahead of time for the 7 days my regular walker was on vacation. The dates were confirmed by email. He had 2 meet visits and was exactly explained the job I wanted done and the second time he raised his price $20. Since it was too late to book another, I agreed, he insisted on the first day prepayment and I sent him that. He showed up the first day with an assistant and I asked him why? He bitched and whined the whole time about the job but said he would be back the next day but needed to be an hour earlier and I agreed.

AngiesList does not take responsibility for poor service, unprofessionalism, customer service, and cancellations for refunds! "AngiesList has no responsibilities for referrals", including "job performance, pricing, quality & professionalism"? "Your newborns are". They do not vet and do not care. Perhaps, they should be honest and make all their terms clear!!!

Cops had to be called because he broke furniture, wanted pay for hours when they were only here from 8:30-11:15. $100.00 an hour and I have them a specific list of what to pack. He doesn't remember where he packed the list, or didn't use the labels I gave him to pack things in order. Broke bottom of sofa and I didn't even need the sofa moved. Broke apart bookcases and I didn't need the bookcases moved or anything that was moved into the garage.

I joined Angie's List on May 23, 2014 and paid a basic membership fee of $7.99. A couple of months after joining, I received email notifications from Angie's List introducing me to their "free" service called "Band of Neighbors." On or about August 5, 2014, I logged onto Angie's List web page to join the advertised Band of Neighbors, but without success. It showed my home in the wrong neighborhood on their map, and it would not allow me to move the location of my home on the map. I double-checked my account settings, confirmed that my home address was entered correctly, and tried again, but to no avail.

Angie's List is an absolute scam. They want 4000.00 dollars a year to put my business at or near the top of their list. I thought this was supposed to be based on your reviews. Very deceiving to their paying customers. It's sad to see this type of business practice.

It is about as easy to Fake a review as it is to create a FaceBook account and use any name you want! So why is Angie's List so great that they think we need to pay them for their services? I do not know but I can tell you as a Contractor myself I end up getting a review or two from customers who felt I did right by them so they left me some reviews. To this day I have not read the reviews but I received a phone call from an Angie's List rep offering me some kind of special advertising and a specialist who would help me design and create a web page sort of thing that would show my reviews, images of my work and the cost of my service was based on the number of customers that have access to my review page. The problem is I did not create my review page and I did not have any time to create the page so I told the lady I would go ahead and "TRY" the service and see how well it worked.

I joined Angie'sList primarily to find a competent plumber for a small job: removing a radiator so I could have a floor repaired, then coming to put it back after the repair. I got a "deal" that was a TOTAL scam: $39 for a plumber visit, and $39 credit toward work. It cost $39. The guy came over and it took literally ONE turn of a wrench to take off the radiator. Great. Then he handed me a bill for over $200 worth of materials--when he used ZERO materials. Things turned ugly fast, with the business owner hanging up on me, they're leaving many threatening calls demanding their $, they're lying about what they told me the cost would be, etc.

I am writing from a contractor’s point of view. We were members of Angie's List for many, many years and have always taken good care of the customers that came from Angie's. However, this year we decided to drop out, due to the high pressure of Angie's salesman asking us to spend more. We are already not getting enough customers to pay for the expense of the advertising. We were losing thousands of dollars. You know what they told us? "You’re not charging enough. We did a cost analysis on your business and found other contractors are charging more than you. You need to up your prices." Who are they to tell us to charge you more for services rendered! They have been doubling our rate for the last couple of years to continue with them. Possibly due to many contractors dropping out from dissatisfaction would be my guess.

The Stone Center is being harassed to become a member of Angie's List. Angie's List employees are calling & stating that the owner of the Company wants to speak with them. THE Owner of the Stone Center does not want these phone calls. We have complained to no avail. Stone Center also is getting a barrage of Junk Mail from Angie's list also that we don't want. HOW do you get rid of this harassment? Angie's List employees are liars & creeps. Please quit sending the mail to us. Please quit calling. We don't want you or what you have to offer.

Purchased an Angie's List "coupon" for HVAC inspection. The service provider came out, did the job and left an additional $295.30 bill for my wife. When I called the service provider they said the technician didn't know about the $95 coupon and the services they rendered were different. Fine, can I have my $95 back? That would have to come from Angie's List they told me. Angie's list claims they already paid them and that it would have to come from the service provider... and back and forth for about a month now. And poof, no money. Angie’s List coupons are rip-offs! The service never matches the coupon and you end up paying more.

I posted a business on Angie's list a few months ago. I had some one working for me as an alternate contact. When no one could get a hold of me they called my alternate contact. Instead of leaving a message for her to give me, they let her sign contracts on my business account. Which in all fairness is partly my fault, I should not have trusted her, but Angie's List should not have discussed anything with her other than for me to contact them.

So just last week I paid my $7.99 and joined the supposedly wonderful site, Angie's List. I needed someone to fix my leaky outdoor faucet. So what was one of the first things I saw but a $49 deal on exactly that, offered by what I thought was a local vendor. Happy to get what I thought was a great deal, I paid Angie's List for it via PayPal and got a quick email scheduling the service for yesterday 9-11 AM. So far so good, right? Wrong. 11 AM came and went. No show, no call. I called the local number and got somebody in the next town, no explanation, no apology, they just tried to reschedule the job 10 days hence. I asked for and got a local person, a tech who rescheduled for 1-3 PM the next day. A little better. So the next day, 3 PM came and went, no show, no call, nothing.

I've never used Angie's List, but it was brought to my attention that someone left a review with my full name listed. So, let me get this straight.... anybody can just say whatever they want, accurate or not and it's out there? She straight told lies about me and is dragging my professional reputation through the mud! I'm furious! I've been in my profession for 20 years and have NEVER had an issue. This seems totally unfair. Isn't this defamation of character at its finest??

You pay your dues to Angie. You file a review of a company. The review is an unfavorable review of a company. They will not publish it because they have a "CUT LIST". In essence if you write an unfavorable review it will go unpublished because they may want to have the company advertise and lose their business. I was told that they give the company a chance to respond to your review. A year and a half later no response, so they will not put it out for publication. They only publish "GOOD REVIEWS". So if you contract with a company that does lousy service, your money goes to waste with the famous ANGIE'S LIST. Save your money. Use the BBB better source. STAY AWAY FROM ANGIE'S LIST AND REBATH IN COLORADO SPRINGS, CO.

Joined Angie's List and purchased coupon for kitchen design from one of their featured businesses with an A rating and 48 reviews. When the business failed to deliver and I could not believe they had received such a high rating, I looked closer. They had received 55% A's, but the other 45% were evenly distributed from B to D with an average at best of C+. I asked the business for measurements, and they told me that would be $300 (the supposed value) of the coupon. When I said I had already paid $50 for something I could have gotten free at Home Depot or done myself with a free app, the business owner stated that the $50 went to Angie's List, not him. Angie's List advertises that they are impartial and do not get money from sponsoring businesses. This seems like a kickback to me. I cut my losses and quit Angie's List. They have not yet responded.

Angie's List is not your most reliable resource. You have one client who had a bad day and wants to be a jerk, they will try and bash the company's name using Angie's List. In a case where we were asked to settle and get the review taken down if we paid money to the client, you read that right pay the client x amount to get our bad review taken down. Go with word of mouth, referrals. Check out company's website, that is your best bet. I would not waste my time and money on Angie's List.

I looked for the company I was thinking of hiring on Angie's List and didn't see them, basically because they were using a different name. I found them later after I'd been scammed in the worst way possible, by putting in an address. Instead of Caring Transitions they were listed under CT and had a lot of really bad reviews. I added mine and then they changed the name of the company again and took out the full name and made it initials. I contacted Angie's several times and filed complaints, telling them what they were doing.