Angi Reviews

This is a Horrible company!!! I contacted them to suspend my advertising during the COV-19 shutdown. I had full intentions of resuming once this is over. However, they want to charge a 35% cancelation fee on a contract I never renewed. I must add they are the ONLY company out of 10 that took this attitude. All the others were very understanding. Angie's List will NEVER get another dime from me!!!!

Had a new shower installed. The men that did the work had no regard for my home. It was a rather cold day the day they came and had to go outside a lot. Left the door open each time they went out. Was also damp outside and had no regard for my wood floors, tracking in damp footprints. Left a mess on the floor when they missed their trash can that was 2 ft away from the bathroom door.. Pieces of debris were on the hardwood floor and the area rug that was 6 ft away from the bathroom door. Glue was on the walls outside the shower area, never cleaned up. Had to cut a piece of baseboard and replace. Very poor cutting job. Does not match anymore.

This company is completely fraudulence. Every CONTRACTOR dont use. They service is the more ugly decision I am never take. They stolen money for sign up contractor plus the fraudulence service. What they offer is horrible Angie List.

DO NOT SIGN UP FOR ANGIES LIST! They are complete fraud. They promise you calls meanwhile it's them who call you. They give you fake leads then want you to pay them thousands to get out of a contract that is completely fake.

Google started a link to reviews from the web on business pages. I clicked and found a fake hurtful review on Angie's List that is 7 years old. I contacted them several times. They will not removed it because it's been over 3 years. I researched angie's list and found the top 10 news stories are about their business ethics. They have a serious problem with business ethics. A restaurant who can do nothing about bad reviews, we have an invoice number and signed proposal for every job. Angie's list can look up the person who wrote review and with a tiny bit of detective work verify it is fake or not. But they have chosen that they would like to leave fake hurtful reviews forever.

We have been a vendor for Angie's list for many, many years. Over the past several years we have noticed a shift in direction of the company and adjusted our advertising dollars accordingly. Today (Friday 2/28/20) I received an email regarding an auto renewal of our program on March 1st at 2:34 PM. I responded to our salesperson promptly and received an auto out of office reply. I phoned customer service (waited on hold for 26 minutes) to let them know that we had no intentions of renewing for another year and was told that there was nothing that could be done without talking to our salesperson. I will reach out to our credit card company on Monday to dispute the charge but just wanted to share with others how shady this business has become. What was a viable source for qualified leads years ago has completely lost its way. This company is an absolute joke and I would advise anyone and everyone to steer clear of advertising with them.

Angieslist merged with HomeAdvisor whom is a competitor of ours. Since their merger my business rating has dropped to a 1 star on Angieslist. If that was not enough Angieslist is constantly posting a bad review that was false to begin with on the first page of Google. This sort of business practice can create a monopoly over all service related businesses. Last time I checked monopolizing was illegal.

I found Jon at RainTech Gutters (from Angie's List). He was very professional (gave an estimate and worked with me on a detail that I wanted with the gutter install). Excellent Work. Highly recommended.

Approached by Angie’s List the sales person promised me the sun and the moon. I knew this could not be true but if just a portion was things would be much better for my rising business. Well Angie’s List singlehandedly became a huge expense with no results but a major waste of time. Other contractors use the service to see what you charge, the bidding war aspect of the service guarantees the customer receives the worst quality service and the business (me) on Angie’s List has no incentive to do a good job because there is no profit margin. There are so many flaws built in this system it is on a mission of self destruction.

I contracted with Angieslist in 2018. The contract was for a year, roughly $330 a month. I didn't have the success I was hoping for. I tried to cancel when my year was up. After a dozen or so attempts at calling my account manager (only way to cancel...dumb) I only had a dozen voicemails and a few messages left. He did try and call back when I left messages and when I email he said I had to call him. I did and voicemail.

I just discovered that we have fake negative reviews, for our company, on services we have never performed, ever! There is no way to contest these. We are not an auto repair shop and the client reviews are not people we ever sold anything to. There is literally no one to talk to in resolving this. We have a pristine record everywhere else online, but here. It's nuts. In fact, every detail about our company is wrong there...just the name is correct. It looks like someone made a fake account here just to try to trash us.

I have been advertising on AL for years, they increase my rates every year (contract). When you search for my company the only results that come up are my competitors. They apparently switched their billing company so last month we spent hours across several days, they made a duplicate account and charged my monthly fee ($1490). This month they had the same problem, I have been talking to them on the phone and emailing them for weeks. They could not resolve the problem and locked me out of my account. Clown show. An absolute waste of money for any advertiser. AL was a good idea when it came out but was sold and now being ** out. Google reviews, Yelp.... Not AL.

Angie's List is nothing more than a Pyramid and advertising website that in contrast to their claim, do not vet or pre-qualify any contractors. I contacted one of their recommended contractors and was contacted by a technician after an hour. He showed up for his appointment the following day about thirty minutes late and tried to diagnose the problem with my dishwasher. Without proper testing he declared that control panel was defective. He then charged me what I thought was totally unreasonable and said he would get the part from local store and will be back. That was six days ago.

Complete scam. They harass you and keep calling you until you sign up with them. They lock you with a 12 month agreement. They claim you will receive 2 to 3 calls a weeks which never happened. Paid so far $600 for 2 months and not even one call. Emailed and called the account manager but no respond. I filed a complaint with FTC & BBB. Also contacted my lawyer. Fraud, Scam & Ripoff. Stay away and save your hard earned money.

from the start I was harassed every day by Wayne until I blocked his number than I was called from a different number by NANCY **. Every day calling and bugging to take my money. They told me I would receive so many calls a week. When that doesn't happen they say oh well you need 5 reviews than when I get those, they say oh you need deals. It's always something and bottom line they don't prove results. Very frustrating please stay away from ANGIE'S LIST PRO AND NANCY **.

If you are a business owner and you get solicited from Angie's List run screaming. I can't think of anything positive to say about our experience. From setting up the profile with the wrong business categories to the total lack of support from Ken **, who has the very laughable and ironic title of "Client Success Manager". The very idea that you have a title like that but don't return phone calls and emails. Can't get them to correct the inaccurate contact info. Can't get them to set up the Deal we wanted to offer. They are just a whole company of CAN'T Do! Please do not waste your precious advertising dollars by risking them on Angie's List. A complete and total waste of time and money!

I’m a contractor who decided to give them a try after speaking with a sales rep and being promised everything you can imagine. I thought IF they come through with half It will be worth it. I haven’t received not even 10% of the leads promised, I then stopped payment to get some help and they just double talk you with no action except that they want to get paid. I’ve been a contractor for 25 years and never dealt with anything like this before. I’m trying to pay off what I owe and they won’t tell me the balance or how they came up with the payoff amount. Which has changed 3 times in one week. Can anyone please HELP me on what I can do to stop this ripoff before they damage my credit. Any ideas would be appreciated.

As a owner I used Angie's List for several years and it use to be great. I loved the clients I received and the process, as well as a couple agents. Over the last months I have noticed a change. My requests I received from clients were going down, and when I did receive one, they didn't respond or it was a very low profit job. I did some research and found out they are now joined with HomeAdvisor. We had tried home advisor for a month a while back and it was the biggest scam joke we have ever encountered. Angie's list has moved down the same path. My profit has gone way down with them.

They placed a negative add on my business so it's the first review that comes up. I have several on Angie's List and they are all positive. When I called they basically said they would not take it down unless I paid them 300.00 per month. They are holding my reputation hostage. The review complained that I didnt return for warranty work on a basement remodel. He failed to mention he owed me 1800.00 for the job. I emailed him after I saw the review and threatened to sue him. He paid me the next day and still did not request warranty work. There is no way to make a rebuttal. Not fair, scam artists that are owned by HomeAdvisor. It is no longer the grassroots website it used to be.

They are the worst. They hacked into my bank account without my authorization and stole 1000dollars. They are crooked and don’t give a damn if you get work or not. They just want their money. We have tried to all to get a refund but they do not answer or call back. I am calling the police and my bank investigating this hacking of my account.

I called Lopez Fence I think Tallapoosa GA for my daughter's backyard to be fenced in. I had got their name on Angie's List. He called back within 30 minutes of leaving a message. He was there the next day, measured, said he would go pricing and be back with us the next day. Well the next day got my answer which was Monday 1/20/20 and said he could do it the next day. By 9:00 am next morning he calls and said, "I'm here." I told him to start, she was there and would have his money when finished. I have never had a job done so soon and done right as it. He done excitedly what he said he would do. Hats off to this company.

Our company was contacted by Angie's List sales representative in February of 2019. Angie's failed to deliver on what it sold and committed to. We were lied to, apologized to, lied to again. Angie's List continued auto charging our bank account while not delivering prospective leads. We were told and paid for 22 - 27 leads per month. We spent time, money, and energy mapping out in detail our coverage area. The first leads that were sent through were nowhere near our coverage area, some two hours away. After logging many calls and emails, we were told this was an error on behalf of Angie's List. Things only got worse, expecting and paying for a minimum of 22 - 27 leads per month we were getting zero to a handful of leads, many of which were of no quality.

Overpriced and laughable. I bought AL for my roofing company and all I get is gutter referrals, which we sub out and rarely do. They are all at a minimum 2 hours away and all the customers are anal retentive and wouldn’t use you if you did it for free. Lol. I’ve got 2 bad reviews for not answering my cell or not giving my company name as I answered. WoW! Don’t waste your money.

Called the company, our fireplace would not function. Alpha Omega can out stated we needed a pilot and control module assembly for gas insert. Charged us $625.00 dollars, took the fireplace apart and then said we needed a new fireplace insert. Said our fireplace was over 20 years old. Did not leave the old part??? Took all the logs out. Our fireplace was only 4 years old, we questioned him on that comment. Stated we were wrong and gave us a brochure to buy a new fireplace from them.

I went on Angie's List to look for reputable siding contractors in my area. I followed all the prompts, which included providing my email and phone. Finally, I get a list of contractors, but at this point I wasn't ready to contact them for estimates. So guess what, I get multiple calls and emails from contractors, none of whom were on Angie's recommended list that was generated for me. What??!! Their privacy policy does clearly state that they will share my contact info with vendors, but what does is say about them that they broadcast my info to every contractor in the are that has 'siding' in their profile? Even funnier, I went through the prompts again and got a different list of contractors.

Let me start this off by saying, this is my very first review I have ever left for anything or anyone. I started using AngiesList and Basically all they did is steal my money. I did everything they asked of me and more, and I never had one phone call or one customer. Now.... you might be asking well do you have a business that angieslist would work on? Yup they just set my account up all wrong and I was profiled on the other end of the state of Oregon!!! Well I called, called, and called again and filled out paper after paper and nothing changed at all! I had customers call in to leave reviews and not one review ever showed up, after they told me to have customers call in.

We hired Frank ** to provide our new landscaping after a new in-ground pool was installed. Frank was great to work with to select trees and plants and placed them a very appealing location. We are happy with that. We also hired him to landscape a lay new sod. What looked good when it was laid turned out to be nothing but a lake when it rains. Standing water all over the back yard, down the side of the pool, and up against the brick boarder of the shrubs he put in. My wife attempted to reach him 4 times by phone, over the last 4-5 weeks, at first he simply would not answer his personal phone. Then he promised to come by at a set time. He was a no show. I called a few days ago and he seemed to forget who I was. But he agreed to come by at 10:00 on Jan 2, 2020. Again a no show. I would think hard before I hired Frank.

I was offered advertising with Angie’s list, I asked how much it will cost and the guy on a phone told me $550 and I will get between 16 and 28 leads in 90 days, I agreed. He sent me the link on my email to make a payment, and I pressed the SUBMiT button because I believed that everything is fair. But it showed up $6600 for a year, I was confused, so I called him back right away to report this. He simply lied to me to get my money, but this guy said that if I want to cancel contract with them I have to pay in addition to $550 that I paid another $2350. What? It’s a fraud! Why nobody can do anything with that? So I canceled my credit card first and the called them to cancel my subscription, they told me if they are not available to charge the balance of $2350 right away, they sending my information to collections and will take action on my credit. What? I didn’t use their service at all! What is going on?

Atlanta - Appliance repair. The worst service. Set up Initial appointment. Said I needed part. Charge for part excessive. Said I had to pay for half of total bill before they would order part. Checked with Kitchenaid. Part was 80.00 less. Rescheduled and appointment using my ordered part. Set time 4 times in one day. Starting at 8AM finally up to 5 with 3 in between times. Never showed. Never called even after two text messages. I Called another company. Excellent service. Appliance fixed. Have refused to return my $166.24 deposit. Having to dispute with bank. DO NOT USE. Very poor service. Do not honor their fees.

As a Pro. Angie's is the worse company of its kind. They lie about what they provide only to get your business, $300.00 per month and give practically nothing in return. In 2 month they send me 1 lead and charge me $600.00. The lead was no good. I tried to cancel with but was told I have to pay $11000.00 early termination fee even though they were not living up to what they promise. I.e. to 10 good leads per month.

As as contractor bad experience. Angieslist is a bait and switch. I had created a free account prior to joining and one of their sales reps called me everyday afterward to become a paid member. I was promised many things from angies list when I was interested in joining and quickly run through the process. This is a listing service and not lead generator. They do not tell contractors this is a subscription and does not produce the customer contacts they promise. Do not recommend this company to any small business contractor.

My fridge stopped cooling and sears wasnt able to schedule for two weeks so i checked out Angie's list. Their top recommended repair service in my area was Nyalu appliance repair. Called and he offered to come right over but wanted $100 cash to show up. Should have been a red flag but I was desperate. The repairman took my $100 and told me I needed a $500 part. I ordered and installed it myself. Still didnt work.

They were nice when they were trying to sell you their services but once you became a member they were rude and not helpful at all. They do not generate as much work for you as they claim they can. Their app to manage your leads is not informational enough and doesn't allow you to contact your leads direct which leads to you not being able to provide your full service to your customers. Will never use again and would not recommend for any small business trying to start out.

So, I have been with Angie's List for 7 years. But now I am done. They have been bought out by Home Advisor, and now they are giving Angie's list leads to the home advisor contractors..most are not on Angie's list. A contractor pays a set rate a year to be on Angie's list. Home advisor sends your job to 3 or more contractors, all of them are charged a fee for that lead. It is sad to see what used to be a great thing for consumers turned into a greedy non caring company. If you are a contractor, stay away. It is now a pay to play, the more you pay the more, supposedly the more leads you will get. It's bull.

Horrible customer service. I called in to find out when my contract expired because it seemed like I had been paying for more than a year. Come to find out, I was auto-enrolled into a new year without my knowledge. Looks like my option is to pay them through June 2020, or pay them to get out of my contract. What a load of crap!!!! They were completely unapologetic and tried to tell me how many leads I was getting.... Well, I sure know how many jobs I was getting. I get way more work and free recommendations on Next Door. NEVER AGAIN!!!! Companies should not be able to SLAM you into another year's contract without verbal consent at the beginning of the renewal.

We selected this electrician (KV Electric) based on an Angie's List recommendation. Nice person but missed the first appointment (Saturday) and after our reminder showed on Sunday. After questioning why Kenneth wasn't writing anything we needed done for his estimate (he has a good memory?) we gave him a list of one larger project (rewire for downdraft oven) and several smaller projects. Kenneth left and we did not hear from him again until we reminded him we needed the estimate. He then sent a fair estimate and we asked if we could arrange to do the larger project first and then follow up with the remaining smaller ones since the smaller projects required purchasing replacement lights, etc.

Deceptive business practices, sales rep from Angie's List told us we would get unlimited amount of leads and that businesses like ours were getting hundreds of leads a month, they wanted to sign us up for $1000.00 a month, so we thought, you know what $10 a lead is pretty decent. No worries, did we get hundreds of leads, absolutely not.

We hired handy.com. Phone number is 631 213 3773..we hired them through Angie's list. They did not show up to clean. They took 114.00 from our bank account and they were going to take another 400.00 out of our account. I had to end my debit card in order to stop them from taking more money from our account. My girlfriend called them and I recorded the middle to the end of the conversation. The conversation was unbelievable. We've never been so disrespected in our whole lives but these men, they were recording the call until halfway through, you can hear them stop the recording, they said we called them the n word, which we never did, called us redneck hillbillies, computer illiterate and they were VERY disrespectful..!!

Angie’s list is a scam and allow me to explain why it’s a scam. I’m speaking from the position of a service provider that has advertised with Angie's List and not a consumer who is looking for services. Angie’s List wants your money and providing you with quality referrals are last on their list. Angie’s List is a “Zero accountability” company in that everything is the customers fault and they are responsible for nothing when in fact they are responsible for everything.

She is the Best! Neide has been cleaning for me, and other family and friends for several years. She is Honest and completely Trustworthy. I have even given her the key to my home, something I would never consider doing with other service providers. She works quickly and is extremely thorough. I have had other house cleaners but they do not compare or come close to Neide's thoroughness. Neide **'s Professionalism and Expertise are unmatched. She is kind and compassionate with her elderly clients. My 90+ yr. old mother, who was stricken with Alzheimer's disease, loved to talk with her and looked forward to her coming to the house to clean. Neide always took time to be kind and caring but completed her work quietly and quickly. When She finishes, the house sparkles. She is also very careful to use the proper cleaner for the job. Something I found lacking in other cleaners.

As a small, (really small) business I called Angie’s List to sign up, and hopefully get some exposure. After talking to the “friendly” voice, I was told that the “free” membership would just add my name to the hundreds of others, but that “paid” advertisers in an area were featured on the first page! At first they tried to get me to spend $800./month but settled on $600. They developed a service area that I would be advertising in, and promised many leads... however-talk is cheap!

Our experience exceeded expectations. Paul was punctual, polite, thorough and informative. He did all the repairs in a journeyman manner. Price was very fair. Highly recommend.

Ray's Hauling is fantastic!!! Ray was here within 30 minutes of our call. He and an assistant picked up my 7' sofa and were gone in less than 5 minutes. They were both very personable, professional and gracious...it was a very positive experience.

We were extremely well pleased with how our hard floors looked. They looked much better than we had even expected. They called/texted immediately, were on time for the application, were courteous, the charge was not only reasonable but we paid after we had seen the finished floors. I highly recommend Fabulous Floors!!

Horrible customer service. For almost a year I was a customer of Angie's List. I decided to cancel my account and pay out the debt because every time I called my success manager I was not able to reach him out. Always out of his desk and the most frustrating part is that never returned my calls. But from all my frustration this one takes all my energy out, how is it possible for a company that wants to be successful not to make sure the employees are taking care of the customers. I called and emailed several times my success manager and others to cancel my account and leave it in good stand. Same issue, not responding my calls and nobody was been responsible with this manner, just like LALA Land.

We had a problem with our GE fridge dispenser (no water/Ice) that was giving us fits (would work and next time not work). Matt from County Wide came out and diagnosed problem as the touchpad, which I thought it was. Checked it out and worked OK. Next day back to doing the same thing. Matt came back out and found the main board also was malfunctioning which he said most likely was the original problem and that he had never seen this before. He replaced the board for NO ADDITIONAL COST to us. And that folks is true customer service. They certainly have a customer for life with us and I am more than happy to give them kudos and hope that they keep up the good work.

I have been an Angie's List member for several years. This year I went to print my contractor's "Coupon" for $25 only to find it was a dead link. I check other contractors and their coupons were also dead links. I tried going to their "Customer Service Dept" and guess what? Yep...just one more DEAD LINK. Ok Angie, I get the message... Bye Bye.

I needed several trees trimmed. Angie's List recommended 4 companies. I called all 4 and set up appointments with them. None of them showed up or called to explain why. I went back to Angie's list and tried 3 more. The 3 others never returned my calls. It's ridiculous that out of 7 listed on the site, none responded.

DO NOT ENROLL INTO ANGIE'S LIST! Out of my top 5 worst mistakes I’ve ever made list, joining Angie's list would be at number 2... First mistake would be taking my ex back. They sweet talking you, telling you that in your area there’s a lot of job requests for your type of business. And then the rep. (major **) told me I would be paying $300 a year on advertising. I asked him three times to make sure I was hearing correctly (it did sound too good to be true). Ok so, I agree (like a dumb **) and give my payment information a month goes by and I get two horrible leads.

As a contractor on Angie's List they charge too much for leads and I have to raise my rates to make money, They withdraw money from my account without notification. They set up my service area to suit themselves and not me, which results in unhappy customers when they find out they are out of my service area. I waste time being on the phone talking with customers trying to calm them down just so I don't get a bad review for not coming to their house which may one or two hours away. You cannot cancel the subscribtion when you want and their attitude is oh well. Very unprofessional.

I recently had the misfortune of signing on with Angie's list sales team. I was NOT informed it was a 1 year contract. It is impossible to terminate without any penalties, even though I only had it for 4 days!!!! Don't be fooled.

John Hyer of Hyer Quality Plumbing fixed a horrendous problem of slab water leak in my home. The service was prompt, did not hesitate to tackle the issue, ended up running a water bypass line around the leak. Was reasonably priced. Highest satisfaction.

Through Angie's List's free service, I found an A-rated appliance repair for my washer and refrigerator. I had made an appointment when perhaps an hour later I received a call from a man who misrepresented himself as a technician working for the A-rated competitor I had just hired as such gained access to my home. He claimed that dispatch was sending him earlier because he was in the area. He also overcharged and did not finish the repairs correctly, but that was not something I knew until the legitimate repair service arrived at my house.

This Angie's List scam only cares about making money. Big scam off of the misery of others. No ethics, no accountability. Anyone can do whatever they want in the internet with not accountability at all like Angie's List.

I am unhappy that 1) to see possible service providers, I must provide my phone number and 2) that Angie's List apparently immediately provide those numbers to service providers resulting in 3) unsolicited calls from the providers. Further, there appears to be no way to complain with Angie's List about this practice. That's why I sought out this web site. Prior to 8:00 am today, I decided to look at who cleaned gutters in my area. Most of those identified did not clean gutters but sold replacement gutters or gutter covers. I decided that was a wasted search. At 8:04 am, I got a phone call from a salesperson with one of the companies on Angie's List. I had a subscription to Angie's List back when you had to pay for them. I'd stopped using it but a painter who had done a good job for us asked if I would provide a review. I joined again to do so. I'm once again DONE with Angie's List. I don't think it engages in good consumer practices.

I hired some movers that were recommended by Angie's List. They stole from me and then refused to answer my calls. When I asked Angie's List to get involved they said they'd be happy to contact the company I'd hired...if I became a member. Which is $100/year. I asked them why they advertised companies if they weren't going to take responsibility for the people they vouch for. They shrugged their shoulders and reminded me they'd be happy to contact the company I hired for $100. I am disabled and I rely on the integrity of places like Angie's List to recommend trustworthy companies. Several police reports, calls to UTC, and threats later I finally have my items back. No thanks to Angie's List. Stay FAR away from these people.

Our company tried Angie's List. We were 'convinced' that we would get LOTS of leads, we would have been happy with only a few. We got reviews from past customers, allowed our rep to adjust things and lo and behold after two months and LOTS of time and effort and MONEY paid, we received ZERO leads in the area where we wanted leads. Plenty of leads that were worthless. DON'T waste your money or time with them. They sound great and have great salespeople BUT.. they do not perform and are great with excuses when they don't perform. By the way Homeadvisor owns Angie's List. Interesting. STAY AWAY. YOU WILL GET BURNED. They even had the nerve to attempt to charge me a termination fee when we canceled. TOTAL NON performance on their part.

This is the least customer-friendly company I have ever worked with in 30+ years of buying advertising. For over 10 years I have been fed a constant stream of crap from a revolving door of account reps about how their latest and greatest new program was going to be fantastic, revolutionize the market place, and result in more leads. Instead, leads have gone down and cost have gone up way beyond simple ordinary rate of inflation or the increase in "paying" members. Even though advertising businesses provide the bulk of the revenue for them and are the backbone in which they rest upon, they treat us like marks, assuming because we are small business owners we must be ignorant of best and current business practices.

All I can say is stay away!!!! They scam people with lies saying they're going to help you get jobs. They charge me 300$ for a month and nothing. Their excuse was I didn’t have enough reviews!!! Really!!! They Tricked you saying you can cancel anytime and then when you try to cancel they said you have a 1 yr contract. SCAMMERS!!!! ** Treasea account manager the worst liar ever!!!!

The "list" that Angie Hicks became famous for is a thing of the past and never to be repeated again. Service Magic, a referral service that had long been in the business of selling leads to service providers, hijacked her list and began pedaling the names of those service providers to consumers. But as time would have it, Service Magic re-invented itself as Home Advisor and hit the scene with massive exposure advertising FREE use of their services to consumers. This was a direct affront to Angie's List and paying members soon quit paying because Home Advisor supposedly provided the same services for free. In her weakened state, Angie Hicks soon realized that it was impossible to maintain her exclusive model for connecting consumers with quality service providers so with the "handwriting on the wall", Home Advisor bought out Angie's List for a very tidy sum in May 2017.

Credit card charged without permission twice so far. But I got a message from them telling me my payment did not go through, no kidding, while I was in the hospital having surgery, Angieslist starts billing me as if I had an account set up already, I knew I should not have furnished my card # until it was done not before. I was looking into Angieslist and talked to a sales guy who could not finish my account and make a website etc.

Our driveway was getting old and needed to be replaced. Korpaczewski Asphalt, Inc. provided us with a very competitive bid, explained in detail what they were going to do, and did exactly that. Communication throughout the project was excellent, and the finished product was exactly what we had hoped for. Timing was exactly as promised. Thank you, John and crew!

We joined Angie's List as a provider over 6 months ago. When they wanted us to sign up they made all types of promises on how they will refer clients. To date we have not been able to recoup our investment. We have followed their recommendations getting great reviews and they promised to widen the area..still nothing! Highly recommend if you want to try them...do it month to month otherwise a losing proposition.

I made the biggest mistake and extremely costly; over $30,000.00, using Angie's List to find a reputable contractor. Angie's List boasts checking out the companies it recommends on the site. There are great customer reviews. I have tried to contact Angie's List to let them know about the horrible company I used through Angie's list. Everlast Construction is the worst company. Please do not use them. I can show photos of a finished product that does not look professional at all.

I'm an inground pool owner. My story involves 2 contractors... Bob, owner of Prestige Pools and Oscar, owner of Oscar's Pool Service. In 2017 Bob's company was hired to re-marcite and correct my pool's walls and floor finish which felt more like 60-grit sandpaper. Bob's company subbed out the corrective re-marcite work... which also failed by startup of the 2018 season. Bob and his company (Prestige Pools) stepped up and contracted to have this faulty Marcite app corrected. 2019 is where Oscar's Pool Service comes in. I could not be more pleased with Oscar and his crew. To a man they were professional, knowledgeable, courteous and methodical in their approach to correcting my pool's faulty finish. In closing, I would strongly recommend both companies. They both are stand-up ethical business entities that operate with a sense of fairness and integrity doing their work as though they were doing it for themselves.

My name is Kenneth **. On 9-6-2019 I (a disabled/retired 67 year old} needed a plumber so I went on AngiesList and Benjamin Franklin contacted me and said it would be a $57.00 service charge to come out but would not charge a service charge if I let them do the repair, so they sent out a Bill **. I have a one handle shower control and the shower was dripping, so I had went to Lowes and purchased the repair cartridge for $34.00 but could not get the handle off, so in comes Bill who can not get it off so he takes a saw and cuts it off.

When is the last time you met a pleasant repairman who solved the problem, later sent you a thank-you email for using his company and spent extra time explaining the repair needed...Very knowledgeable. Very pleasant experience. I’ll be using Kenny to maintain my residential elevator in the future. Riseaboveelevator.com.

I Recently closed my plumbing company due to a auto accident. I reached out to Angie's to remove my profile since I did not want any affiliation with their company, since their service really is piss poor anyway. To my surprise they would not remove my profile, state that my plumbing company is closed. Just wanna give a warning to other contractors not to waste your time or money with these guys. Good Luck.

Royalty Deck Restoration was recommended by Angie's list, however, this provider has failed to complete the job as contracted for and after repeated calls has failed to come back as promised. Royalty Deck quoted a price for 2 coats on all horizontal surfaces. When I requested a better quality stain than they use I was presented with a $700 up charge, bringing the total cost to $3,750. They put only 1 coat of stain on the 3 decks and only offered to refund $200 for not providing the 2nd coat (stated manufacturer recommended 1 coat).

We just had Chuck It come this morning to clean out after a flood in our basement. Health and Matt did a fantastic job, very professional and fast workers. I would highly recommend this company for any clean out needs that you have. There were no hidden fees in the quoted price given to us. We would not hesitate to hire them again.

I recently reopened my father's business after he passed. So Angie's List reached out with a promise of using their name recognition to help drive business my way. Once I signed up I was dumped to a client success representative. After three weeks I still hadn't had a orientation call to show me how to properly use the program. I then asked to just cancel me out since they haven't done anything. I was told I locked into a year long contract (which I was never told about) and it would cost me 35% of that to cancel even thought they broke the agreement. I asked for a supervisor and after him trying to play hardball and him even threatening to just take the cancellation fee out of my account since they had an EFT agreement (which I stated on a record line that I was revoking and any further EFT attempts would be treated as theft.) We came to an agreement.

Molyneaux carpet in Oakmont provided courteous and prompt experience for my carpet ordering experience - call back for installation and working around my personal schedule was also seamless. Awaiting installation and hope it is also well done.

As a newly established company I thought Angie’s List could help get my name out there...boy was I wrong! After naively signing a 1 year contract for $400 per month I quickly realized it was a mistake. I did not receive one single job from Angie’s List in the entire year I advertised with them! Please don’t make the same mistake I did! Do your research! Try Thumbtack or Yelp instead...way less money and daily leads!

Please feel free to reach out to me at **. I signed up as a roofing/remodeling company contractor with Angie’s List in March! I received a total of 9 leads of which 4 were fake unverified leads that I could not even reach. The other 5 were just window shopping. I was only able to schedule 3 out of the 5 for an appointment. 2 were not actually ready to do anything, just wanted quotes and only 1 may potentially be a customer. I have reached out to Angie’s List with my disappointment and received 0 acknowledgement from the Angie’s List team. Once they sign you up for a year then instead of trying to help or work something out, the only communication I receive is more junk advertisement attempts to get more money from me. Be careful, I would stay clear of this company. Complete waste of time and money! ** In Naples Florida.

Mike from Noel Well and Pump was awesome! I needed a water tank installed for the sale of my parents home which was vacant and I live out of state. He called me and I explained my situation, he sent his crew there within a few hours it was complete. He was so helpful and his pricing was $200 less than another quote I received. He also helped me find someone to test my septic tank also needed for closing. I saved ANOTHER $950 with his recommendation. I highly recommend this company!! FAST, REASONABLE AND PROFESSIONAL!!

Don't waste your hard money with Liars and Losers. No leads, no customers and it is a 12 months contract. Don't sign anything from them. They are owned by HomeAdvisor that is the same owner of the old leads scammers ServiceMagic. STAY AWAY!!!!

My Refrigerator Ice Maker went out over the Labor Day weekend 2019. I contacted All American Appliance Repair, St. Louis. The Technician (Andrew) called before he came. Was all business. Troubleshot and then fixed the Ice Maker and was out of here. I was very impressed and if the need arose, would use them again. Robert **, Capt, USAF (retired)

If you started on Angie's List 10 years ago you probably doing well, but these days you will be scared into 12m contract with so many promises and false information. They didn't bother to make sure my whole account was correctly set up including the area of service. Once you sign, they disappear, you will try to contact them and nobody replies. I have about 20 emails to my "success manager" trying to reach him. He will say I will follow up with you by the end of today and then NEVER does. And will take 3, 4 days of me trying to get to him in order to do anything. It was absolute PAIN to just set the account right. I have never had as bad of experience as this one with any service provider. If I treated my customers like that I would lose my business. Absolute scam!

Our "company" is listed on AWFUL Angies List. THIS IS NOT OUR COMPANY DESCRIPTION LISTED ON AWFUL ANGIE. If you actually go to our website, it actually tells you about our company. It is not our company, our company is not a person. Our company is listed on Angies list as a contractor and our company is not a person. WE ARE NOT A PERSON. They refuse to remove this listing. AWFUL ANGIES is messing with our companies image & they refuse to fix it. There is NO customer service. They should not exist. They SHOULD BE SHUT DOWN.

I’ve been an Angie's List pro for about 2 months. Even though I was running my business on my own for a while I decided to stop due to a family emergency. I attempted to cancel my subscription and they are trying to charge me $1,000+ for a service I no longer need and THIS WAS NEVER DISCUSSED ON MY INITIAL SIGN UP. They never tell you this upfront! It’s either that or continue to pay 300.00 a month for a business I no longer have and advertisement they are NO LONGER PROVIDING!

The person who placed tile in my kitchen had a 5-star rating on Angie's List. The tile work itself was fine. The problem came when he said the codes had changed regarding the microwave over stove distance required. He said the cabinets needed to be raised to meet today's code & assured us he could do the work. Silly me. I thought I could expect he actually knew what he was doing. He did not.

I signed up for an account to expand my reach as a handyman. What happened next was absolutely bizarre. I was repeatedly emailed and called with the offer of becoming a certified member of AngiesList. Then on the second day I had a fake lead reach out to me and offer me a job only to say no when they found out I wasn't certified. When I did some digging on the number it was a burner number and doesn't exist any more. I'm not sure what law that breaks but the entire business needs to be looked over. My account still isn't showing in search because I haven't paid to play.

This is the first time I have ever had someone clean my house as I have always cleaned my house, and I am know 81 yrs. old. These ladies really did a fantastic job, I am so pleased with them & I am now going to have them come once a month to clean. I was so surprised that they even cleaned the shower walls & dusted the blinds too! Vacuumed the rugs & mopped all the tile floors, dusted everything in the house & polished the furniture too. I really recommend these ladies, I am sure you would be pleased with them, as I always thought I was a good housekeeper & very picky too. So if you are in need of having someone clean you house I certainly recommend them. Call: Grace.

Angie's List, scam people to no end, when I first contacted Angie's I told Jacob ** (salesman) I wanted to give Angie's List a try for month only, he never said anything about a contract for 12 months and neither said anything about 35% fee for canceling. I never knew about that. They cover all that information to get you sign and get money from you. He also promised a certain amount of leads per month which is a big huge lie. I got 2 customers in 3 months. They are such liars, then the success manager say, "You got to have reviews and deals and I assure you, you will start getting customers and get your money back." Another huge huge lie.

I’m a pro on Angie’s List, they lie and leave out information. When you ask to cancel they ignore you and give you the go around. Tracy ** is absolutely terrible. Try not to get her as a account manager. They lie about how many leads and cost. I threw away $300 for the first month, I tried to cancel within two week and I’ve been fighting with them ever since. Don’t use Angie's List, it’s a big waste of money.

I recommend Harvest Power LLC because from beginning to meeting Jeffrey ** (Solar consultant) to a planned proposal and completion of installation, everything went smoothly. When Jeff spoke to us about the company and what they had to offer, he wasn't in a way pressuring us to buy solar. So after thinking about it we decided to go with Harvest Power LLC. When it was time for installation the entire process went well. The team was professional and cleaned up when they were done. In addition, Jeff my consultant came by a few weeks to go over contract/warranty and service paperwork. So all in all know we made the right choice with Harvest Power LLC.

I'm trying to create an account on Angie's List. Won't take my info. "Information is incorrect". Tried using my wife's name, same response. Tried calling their help number "Your account does not include telephone assistance". Recording said we have several other ways to reach us, and told me to scroll to the bottom of their website for customer service and send an email (no other option was given). Everything I clicked on did not take me to anything related to sending an email. Are they TRYING to discourage new customers? Any site without phone or chat assistance to people TRYING to join doesn't deserve my business. I have used Home Advisor several times with good results. Good luck to Angie. Hire enough people to adequately service your customers and maybe you won't have to spend as much on television advertising.

What is the purpose of having to provide a telephone number and an email address. It just seems like a scam to get a person's contact information to start spamming them or robocalling. I can just look up the service I am wanting on Google without having to go through all this.

We hired Al ** of Franklin, MA to paint our kitchen wall and paint the ceilings in the kitchen and dining room. Al had an assistant, named David, to help with the project. They arrived right on time this morning, and they displayed excellent workmanship. They were very professional and knowledgeable. When the project was completed, they cleaned up everything. We already booked Al for another project for the fall.

Two years ago my neighbors hired a tree service with an "Angie's List" sign on their truck. I have decided to write this review today because every time I look at my 35 y/o butchered live oak tree I can cry. A so called arborist cut my tree down on the entire east side from top to bottom and up to the huge truck... Yes, they even topped the tree which is illegal in my city. My tree is completely flat on the east side! My once beautiful, 35 y/o majestic Live Oak tree that I called "my avatar tree" has been reduced to a butched mess. All branches from top to bottom and up to the trunk on the east side of the tree have been removed and branches were left laying in my backyard.

We are the new business - and went to AngiesList for advertising and was told I can cancel at any time and promised to get up to 18 quotes per month. During that first month, I did not receive any calls and manager told that it's impossible any quotes without review. So go and fix fridge to your friends or neighbor then send them link form AngiesList and after you may get a quote... That's absolutely unexpected and unprofessional. They charge me for 300$ in a second and only after two weeks told me about that.

We had our roof replaced from hail damage. Trevor from Capital inspected and followed through after the claim many times. We were impressed with his thoroughness, professional manner and timely info. The roof looks great and the workers were very hard workers who were courteous.

I was sold by a salesman!!! I am a contractor with HomeAdvisor. Going on my 10th year with them. 67 reviews with a 4.76 star rating. Angie's List contacted me and sounded like they would get me clients but would save me a lot of money over HomeAdvisor. I was told lol that I needed to give him some clients' names and number so he can get me up to 5 reviews, I said, "Oh that's easy," by the time I got to 4 he stopped me and said, "Just send this link to your clients and have them respond and we will get your site up and running with just 5 reviews and you will start getting jobs...." Not even close to true.

Worst painting company! They use people who have no experience or training, and they do not speak English. Made a mess of my carpets and floors. Exceeded estimate by just under $4K and refused to give me a new estimate that reflected the amount I paid to submit to my insurance company. Workers also defecated and urinated in my upstairs shower units and toilets and did not flush knowing it is difficult for me to climb stairs! Stay away from this company. For more reviews like this, go to Yelp and read the comments that they are trying to hide.

Not knowing where to start Angie's List directed me to interior professional heating/air. I can not stress enough, the excellent work in replacing my ac/heating units. From start to finish, peace of mind. Thank you Mr. **. Also Angie's List, good people on your list.

Made appointment for Kyle to shampoo my empty apartment. I moved from Bozeman MT to Idaho. I called to confirm appointment. He never called or showed up. Called him and his reply was his helper didnt show up. Poor businessman. Will think before I use Angie's List again.

I was contacted by a “salesman” from Angie’s List due to my high ratings on HomeAdvisor (they are owned by the same company) telling me that he used to work for HomeAdvisor, what a joke they are and how they are different only giving me leads on a one to one lead not 3-1 or 4-1 like HomeAdvisor. It sounded interesting. I then asked if I could use my testimonials from HomeAdvisor and move them to Angie’s List so I wouldn’t look like a newer company having 165 5 * reviews. I was told I could with no problem. My customers could call and transfer their review with no problem. NEVER TELLING ME MY CUSTOMERS WOULD HAVE TO JOIN ANGIE'S LIST AND BE ON THE PHONE FOR 20 MINUTES. I was promised 15-20 leads for my $1000 a month. To date I received 3 of which 2 were nonresponsive.

I recently had my backyard updated. The cement was cracking and was not very safe to walk on. My neighbor had her backyard repaved and she turned me onto 3D Brick Paving. So I called them. They came out and showed us some different types of pavers we could have. Well we were happy with what we saw. So we hired them. I was not disappointed. On a scale of 1 to 10 I gave them a 20. Their people that did the work treated my yard as if it were their own. Made sure everything was what I expect before they left. I also think that the price was well worth the final product I received. I couldn't say enough about them. I now have my new backyard. It is so beautiful. I am retired now and I tell everyone I have my new retirement backyard. My husband and I could not be happier. I would recommend them highly.

The guys at 3Hac were awesome. Even though they had a very busy day they still came out, serviced my system so me and my family would have cool air for the night. Thanks ERVIN. Thanks Ryan. They arrived at my home at 915 pm and did not leave until after midnight. Got the system up and running just enough to have cold air then came back the next day to finish the job. Great job guys.

I had a handyman come to my house 2 weeks ago to do some work. He put in a sensor light and a shade in my patio. I asked him to replace the water heater door and a fan in the bathroom. He said he be back to do the work. He never called. I had to call him. I paid him for his work.

I joined up with them, when they said I would get 20-40 customers a month. In fact I only got 2 customers for my business in 5 months. Grand total $350. They had me under wrong listing since I joined. Said I would get reimbursed. Never happened. Worst company ever. Don’t sign up with them. If you do keep memo of everything that is said. You’ll need it later. Also my company is a mobile screen business. What does dishwasher have to do with screens. They were trying to be rude.

I am a contractor and pay monthly for advertising. They are bad about following up on phone calls and texts. They do not represent true evaluations or grades of companies. If you have been with them 10 years they only use 3 years worth of ratings. Not a true representation of a company.

Wednesday, July 3rd I made an appointment for Monday, 7/8/19, the rep said 2:00. During my 1st call Monday, a rep (through Angie's List) said a "range" of '2 to 4'. By 3:45, I tried again through Angie's List, but could not get through. I finally found the company's number and called. The rep said they were not coming because of the rain. I received no answer to the question "When was anyone doing to let me know?" They plan to come Wednesday morning, if it is not raining. This is my first attempt at Angie's List, may be the last.

We hired a company Angie's List recommended. The company was Beefcake Movers out of Chatsworth. Not only were they not transparent with their costs. They quoted us $4200 for the move of a 1800 sq foot condo from Laguna Hills to AZ. When they got there to move the price went up to $6700. When the move took place as we had no choice to use them at that point we had to be out. They ruined the steps going into the house, scraped the door damaged a lamp, took a chunk out of our new desk and scraped our dining room table. They completed destroyed a living room side table and never even informed me it was not until I saw it in the garage did I find out. BEWARE of this company and BEWARE of Angie's List recommendations.

I have NOT used this company, I will not use this company. I checked it out years ago and was considering using it to find a contractor. But they were going to charge me to use their service. They only changed their policy after someone else started offering the same service for free. This means they could have done it for free the whole time but were greedy. Now when they advertise they don't say "Now for free" they just day "For free". To me that is devious and I don't support greed or the devious. Just thought some people might like to know this and who they would be supporting.

Well so much for my money coming back. I was told that once I had over five reviews my Angie's List account would generate more calls, more possible clients. But oh boy I was talked into using a package from them that's 400$ a month and I yet to get a legit call from it 9 reviews later I had one contact me and the lady taught I was Aaron so once I replied she told me she made a mistake. It's beyond me that this company would take my money two weeks prior to schedule payment out my account which is not what was agreed. They claim you can post deals but they are total garbage. You can't even customize your deals.

David Locksmith arrived on time (after having responded to the email to Angie's list within 5 minutes!), did an excellent job of opening a lock on my filing cabinet. I was delighted with his expertise; he worked quickly, was good humored at having to work on a crowded space with pictures balancing precariously on top of the file. I highly recommend this service!

Beware!! Angie's List is a complete scam. I know they advertise on television, this is where I was intrigued by their television commercials. I have tried to have contractors come out to rental properties that I own that are Angie's List pros and these contractors ARE NOT LICENSED AND I CAN’T VERIFY THEIR LICENSE WITH THE STATE LICENSING BOARD. Also, the contractors Angie's List they have listed on Angie's List on their website, most of these licensed contractors that I called personally said that they DO NOT SUBSCRIBE TO ANGIE'S LIST. Angie's List is a complete scam. I know they advertise on television, this is where I was intrigued by their television commercials.

They restained my screened in patio. I asked for one shade darker, we got home and I got busy and they started staining my patio. When I came out to see the job it was the wrong color. When I called them back they wanted twice as much to restain it again. I'm not very happy.

Don’t use. Angie’s List do not verify their contractors. I was defrauded by a "Verified" contractor and was told I had to pay $99 for Angie's List to assist. Will will use them again because they would not assist or remove contractor after I was defrauded. Contractor still being advertised on their site. No customer service equals no customers.

The quality and number of leads for the California Market has lead in the last two years to 80 per cent decline in our business with over 215 reviews. HomeAdvisor now has a hand in poaching a lot of our inquiring customers. Paying over 500.00 a month because we are under contract has be an arduous task. We have lost all of personnel except one. Don't cross collections department or you will have as they say consequences. It has been a struggle to pay the remaining part of the contract but we will because it would affect our credit. Think long and hard before considering third part aggregates (Angie's, Houzz, Thumbtack) to create business. Use Yelp, Next Door and more organic types of advertising like local newspapers. Make customers happy and ask them to refer you to their friends and family.

We were convinced as a company we would get good leads from Angie's List. NO one told us we could not cancel at any time and the leads we were getting didn't apply to us because their categories are way too broad. They told us that there was over $1000 penalty for canceling. Just as bad as HomeAdvisor. Warning to all companies looking to Advertise on Angie's List --DON'T. YOU WILL REGRET IT!!

On 4/19 had Storm Air and Carpet Services clean my dryer vent for $206. Slight improvement but felt Dryer still taking too long to dry. Called Maytag for service. He said vent clogged. Called company to come back and fix and got an argument. Finally an appointment one week out. Had another company clean out today who found large clumps of stiff lint clogging at top of vent. Vent on roof of one story house. Storm Air did not clean from roof. Only cost $112.00

Angie's List sign me up under the belief that they would help me to get leads. The only thing I have received as far as leads from Angie's List have been people trying to get ahold of my account information so that they could be legally steal from me. They charge me a fee to be advertised on Angie's List which I was told was going to be a one time fee and it's turned out to be more than once in our if they are refusing to refund my money. Do not do business with Angie's List. They will defraud you and sell your information to people who will try to steal from you.

The man was here a very short time and his pricing was exorbitant!! The pricing was $95 an hour AND $85 for a SERVICE CALL!! I received NO SERVICE AND NOTHING WAS DONE FOR ME. Never was a service call fee mentioned. Total $180.00 for doing nothing and collecting an exorbitant fee. I think this company needs investigation into their practices of bilking a person out of money for doing nothing. I would say BEWARE OF THIEVES IN SHEEP'S CLOTHING. I would never hire this company to do anything for me. I WOULD HAVE TO MORTGAGE THE HOME TO PAY THE BILL!!!!

Cornelius ** of Smiling Windows R Us got to my home ready to work hard and do a good job. He was prompt, well-organized, friendly and willing to do whatever I wanted him to. He got my many windows ready, cleaned them the way I wanted, then cleaned and put my screens back on and they were perfectly clean, bright and shiny again like I wanted. He then began the second job I wanted which was to do a "soft" outside house brick power water cleaning. He used a very mild chemical and it was cleaned perfectly in only a few minutes from greenish black to off-white again. He was polite and listened to and did exactly what I wanted very well and promptly. The price was also very reasonable for the amount of time and work. I intend to use his business again for these and other things that they do: like gutter cleaning. I would highly recommend their services to anyone with no reservations. J.

John from Best Windows is polite and his windows are great. Winter they keep my house warm and summer keeps my house cooler. Someone managed to crack one of my windows and he replaced it for free. Lifetime guarantee. I have had my windows for 3 years now. Thank you. M **.

I am a reputable contractor and no longer with Angie's List. Angie's List is not interested in finding quality, they only want contractors that need business badly enough to pay them! A member of Angie's List reviewed me, then another and so on. Eventually I was the most reviewed and highest rated contractor in my market (all 5 stars). Angie's List literally HARASSED me. They called me almost every day and sometimes multiple times in one day. They were very pushy and ultimately threatening. They hated that I was getting business and positive reviews organically and not paying them for some sort of preferred vendor status. They were extremely rude to me and would almost ruin my day with how spiteful they were if I wouldn't upgrade and start paying them!

Don't trust Buddies Cleaning. You can't trust these guys! I kept in touch all week, and the same day, as to assure of their arrival. I think they prey on those who are running a rental and know we count on them for their service. They told me they were on Angie's List. Angie's, do more research.

"Living Landscapes" has exceeded my expectations with two completed projects. Owner/Manager Daniel Wyatt is a rarity; an honest professional who is courteous, patient and asked for my input as the undertakings continued. Daniel personally handled the designs and all elements of his work products. He is one of the hardest working Landscapers I have ever met. Being a Senior, I appreciate that he treated me with dignity and respect, keeping me informed daily.

I signed up for Angie’s List looking for waterproofing companies and honest to God, within 3 mins I was bombarded with contractors contacting me from both Home Advisor and Angie’s List! Apparently both companies have merged together. Before the day was over I had to go back into my newly created account and change my phone number just to stop the calls. I will never go on that site again.

Jason was fast, efficient, and knowledgeable. We found we had 2 refrigerators go out on the same day. Lost all food in one and the freezer food in the other. He arrived and diagnosed the problem quickly and fixed it promptly. Best yet the price was right. Would use him again if need another repair. Thanks Jason.

I was unable to connect to this bogus site via their web page as their "contact us" DOES NOT WORK!!! Also, there is no indication as to how to receive the promised refunds for not having been warned that they would collect membership w/o contacting the member monthly.

Jim Wilson, owner, is very experienced, honest and competent. He is very competitively priced. The workmanship is excellent! We noticed an immediate improvement in cooling and heating of our kitchen, dining area and family room. Follow up, clean up and all aspects of the project were First Rate. I'd give Wilson Restoration 5 stars plus. We couldn't be more pleased. Will definitely call Jim Wilson first on any home project. He is the best!!!

Angie's List used to be a great resource, but then HomeAdvisor bought it out to get rid of their competition. Now it's just as bad as HomeAdvisor. I have to put in all kinds of information and they will choose a contractor to call me. I wanted to see the list of contractors and what people had to say. Can't do that anymore. It's just a shame that this good company with good service was trashed by HomeAdvisor.

Lol I signed up with this pile of a company last year and was not aware of how crooked it terrible it was run. Lucky I was able to send them packing and now they have a process server after me for my remaining bill. It’s fun as hell. This guy is never going to make contact with me to get my paperwork.

I'm starting a new company in Michigan doing concrete and landscaping. I only have a 6 month work season and limited funds. I have been advertising with Angie's List for one month. I've only had four messages and no jobs landed. The guy who signed me up said I could pay as I go, I just wanted to give it a try and see what it was about. The guy told me numerous times before I gave him my card info that I could pay as I go. I called my Angie's List rep a few days ago and told her that Angie's List was not working out for me and that I would like to stop advertising with them. She told me too bad and that I signed a contract to pay them $300.00 a month for 12 months.

This is my second request for some acknowledgement on my first review. Have not heard from anybody. Rainbow Carpet Care, Fred **. My carpet looks terrible. I know you probably won't post this. I truly don't care. I just a refund on the $140.00 I spent on this job. This is ridiculous that no one has contacted me. Not happy, Mary **.

The companies recommended in response to what was clearly a need for in-home service were nearly 1,600 miles away - obviously not relevant. Now I'm trying to get off the email list. Will never use Angie's List again.

They lie with the product they offer and use the contract to cover it up. In some cases, this didn't just screw me, but my client as well. They also did not provide the leads they promised or update my profile when requested. This is by far the worst company I have ever done work for. I had a Very bad experience with AngiesList.

Signed me up & took my deposit. Failed to finish my profile & post my content. We parted ways due to their unprofessionalism. They refuse to refund my $4,000 even though my campaign was never launched. They market themselves on the basis of integrity. They have NONE. DO NOT do business with Angie’s List. Frauds.

They lie through their teeth and use the contract to cover it up. In some cases, this didn't just screw me, but my client as well. They also did not provide the leads they promised or update my profile when requested. This is by far the worst company I have ever done work for.

I have reached out to Angie's List on several occasions, made phone call but they've No Phone Support to help resolve matters in a timely fashion. I've contacted them via email and when I did get a reply twice it's for me to sign up. I'm seeking help to remove a fraudulent review and to remove our company name from their website. I only deal with one company, no other website should be providing our services or information. I have contacted the Attorney General's office in Indianapolis and North carolina since no one from Angie's List has reached out to resolve this matter. Unprofessional.

I have hired many wonderful contractors through AngiesList.com The problem is, it has now become IMPOSSIBLE for me to reach someone at Angie’s List. I posted a review for the wrong contractor and I asked Angie’s List to remove it using the online contact form. The review had not been removed after two weeks so I called them. Every option I choose in the automated system results in this message: "It appears your membership plan does not include phone support". I am still a PAYING subscriber. I am NOT on the FREE plan. I'm only trying to HELP THEM with a contractor review! How do they expect to stay in business with this lack of customer service?

Angie’s List took a customer that we used to build our fence. They gave one of the highest ratings. A month ago we had a tree that fell on the fence and I try to approach the owner of the fencing company. We had an emergency situation, and like always, the owner never calls back. I finally did reach the owner and he decided to rip me and call me every name in the book the chlorine ** word and tell me to ** off and that he was putting the company up for sale.

I should have gone with my gut and ran from the salesperson when I first called them. We are a new independent painting company and Angie's List made it sound so easy to get advertising. They never followed up with our prior customers that we contacted and said Angie's List would be calling for a reference. Clients never got calls. AL then told us to reach out directly to our customers via app and have them submit ratings. The same person was published twice and the other 4 who replied never showed. AL said they would do a special ad for us because after 2 weeks, I was done with them and wanted to cancel. So, we worked for hours on a Friday to ensure the ad was displayed over the weekend. I sent them "approved" emails because their automated ad approval service was down.

Canceled with them years ago because of pricing issues and them telling me I could cancel at any time. Not true, I had to pay for the rest of the year. That was the first of multiple burns. They have been trying to get me back since. Because I said to the salesperson “I heard your proposition but I’m not ready to make a move today, I will think about.” The salesperson literally said have a nice day and hung up on me, mid sentence. Are you kidding me? I could go on for days about our experience with them but this is exactly why we won’t do business with them and will not. Totally unprofessional. Don’t fall for the hype. It is false. They don’t give a ** about you or your company doing well.

I signed up my service company for a one year advertising contract that includes a profile, web ads and access to their call center for prospective clients. A few of our regular clients found us via Angie's List and have developed a trusted relationship with us. However for the amount I invested in AL "special advertising package" which consist of direct advertisement and leads being directed to a call center. The results are not worth my investment. Most leads never respond to my messages, do not take or return my calls, have a "voicemail that is not set up", a BS email address they do not check, in brief: I wonder if AL does not generate their fake leads since they are so many of them.

As a business owner, I am overwhelmingly disappointed in Angie’s List. The cost of doing business with them is prohibitively expensive and does not increase business in equal fashion. When it becomes apparent that the payoff is just not materializing there is no way to absolve the contract. I was told that I could cancel my contract after three months but have now been inform that I must pay an early termination fee. It would have been enlightening to know that little tidbit upfront.

Red Baron Enterprises was able to provide an experienced plumber to remove and install a hot water heater 1 day after I called them. They pulled a permit the same day the work was being done and arranged for the City inspection. The plumber was on time and took about one hour to remove and install the hot water heater. The City Inspector came a few days later and passed the inspection and said the work was “expertly done”. I have used Red Baron Enterprises several times and consider them my “handymen”. I highly recommend Red Baron Enterprises!

Formerly, you could go to Angie's List and find reviews of providers. Now they ask you a series of meaningless questions which have little to do with what you want, which always ends in demanding your personal information. None of it is useful to them or anyone about helping you. It is designed to sell your information or find other ways to harass you. I can't even get an idea of what electricians are out there and what people think of them because I am expected to come up with a project (mostly a stupid project that I would never need), answer meaningless questions that are not useful to finding the provider you need, and then provide your address and phone number. I am better off going to nextdoor.com and asking my neighbors who they like. Angie's List is now a completely useless service, that is not worth accessing for any reason. I don't know who would be stupid enough to attempt to use them.

HVAC Specialists was listed. I can't rate it because he never showed up. I emailed Angie's List and Sidney called within 5 minutes of my inquiry. We set an appointment for him to clean out the vents. I waited for his arrival, never showed and never called. I can't believe he is listed on the website. Very disappointed and won't be using Angie's List again.

My credit card co. informed that Angie's List had been "automatically renewing" my original membership fee for the last few years. I never signed up for this. I only got an alert from my card co. because the latest charge was placed an old credit card that I reported lost. I got no help when I contacted Angie's List at at three different numbers I looked up. Everything was recorded voice. Finally, I got a message (recorded) that my "membership plan did not support phone service"! So what exactly does the money they have been charging me for several years (I know it's my fault for not catching this earlier)? Trying to cancel my "membership" has been one long (two hours!!!) frustrating mess. I finally had to block/contest the charge with my card co. Not happy.

I was only in the process of looking for a house cleaner to see what was available in my area and get an idea of the cost. I wasn't interested in actually making contact with any company yet. The day after I signed up I get awoken by a call from a woman with a cleaning service asking for me by name and was I interested in house cleaning services. How dare they give out my phone number and name to anyone! It should be up to ME to contact the companies when I'm ready and NOT the other way around!!! Now I'm afraid I'm going to be deluged with calls from cleaning services, as if I don't already have enough trouble with robocalls. Unless you want your info given out, DON'T sign up!

Joe was such a great help to me and very professional and on time for appointment. Great company. My family wants to thank you. We are so happy with our new driveway. It is amazing and all our neighbors are getting ready to do their driveway too.

My only option was a 300.00 per month yearly contract to advertise my business on Angie's List. I've currently experienced 3 weeks with it. The advertising fails with lack of information. Trying to communicate with a prospective client is to difficult through the process. The prospective clients don't know how to hire a service provider and the Angie's List system doesn't help them as it should. Basically Angie's List is just a phone book listing that cost me 300.00 a month with a year contract. If and I am going to break it it is going to cost me 65% of the year long contract. 2,340.00 is what I have to pay for the worst advertising I've ever experienced.

Bad on me for not paying attention to my bank statements that subtracted money for this subscription for many years after I ever used it. This year, though, I noticed the charge and attempted to cancel through the website. Impossible, without first agreeing to legal terms that would have taken 2 hours to read. I send an email to them. No response. I call and they try to talk me out of canceling and try and get me to go on the site and agree to the "terms." I say no and they finally agree to "put me on do not renew." Even though I had not used their services since I was charged, they refused to refund me for the charge even though I had not used this service in many years. Totally outrageous. Again, my fault for stupidly signing up in the first place and not paying attention over the years, but for a company ostensibly concerned with "customer service" - this is abysmal.

I called Garage Door Services (1.877.469.1416) for an inexpensive "tune-up" featured by Angie's. The salesman gave me a terrifying story about how my spring was about to break and could kill someone or wreck a car. He replaced it for $1000. At the end, after he collected my check, he told me my original spring was really powerful, which totally argued against replacement. I have had to have two companies come to work on my garage door since then. Each said that my "new spring" was a cheap product you could buy at Home Depot. They said I shouldn't have paid more than $300. They both strongly suggested that I notify Angie's. Not sure how to do that, but I can say for sure I will never rely on Angie's List again, for anything.

Mold First Responders recommendation: After having been ill with lung problems for over a year and having had tests done, a specialist said I was exposed to mold. I did not see or smell it but it was there in my kitchen ceiling for a number of years after the tenant above me flooded her kitchen with water from the heating system. First, I had mold testing done by an independent company to confirm the mold. Mold First Responders was the first name on the list their clients had great success with. I phoned Mold First Responders and a person actually answered the phone and explained in detail what they do. I was able to arrange a very early morning appointment for my convenience and Luis and his coworker arrived at exactly the time designated.

I own Frasure Painting in Brunswick, Ohio. 1 month ago my son asked me, "Dad how do you get your work?" We were busy at that time and I just mentioned to him from all over the place. He then took it upon himself to start looking for our business on line. He then said, "Dad are you on Angie’s List," I replied yes. Once again never gave it a thought. He then said, "Daddy I found you." At that point he pulled our company up and was reviewing it. He then said, "Dad why is your business listing phone number different than the number we call you to get ahold of you." This got my attention!!! I then took a look at my profile.

Received email noting charge for membership, I signed up a couple of years ago but never really made use of the service. I called the phone number on my emailed receipt and was disconnected after a recording stated my "membership does not include phone support." I also searched online for other phone numbers and got the same greeting then disconnect. (Noting to log on and send a message.) I did send a message and I did receive a timely response. AngiesList doesn't have an option to speak with someone about your membership, unless you have a Gold membership. I don't want to do business with any company that cannot take my phone call.

Hello I am a paying member of HomeAdvisor and a listed non-paying member of AngiesList. The news is out HomeAdvisor bought AngiesList. Let's start by saying HomeAdvisor was a great Lead service until they bought AngiesList. It seems like the leads are now low quality and the service is not what it was before. The cost of leads has doubled. Use to be $6-27 a lead now its $12-$54+. I have been with homeAdvisor since they were ServiceMagic. Now Customers try to contact me thru AngiesList. Both company's are screwed up now. Both companies are money hungry. I not happy with either company. I recommend take some classes and build your own website save your money. I'm fixing to cancel my membership. Not worth the money. Both are garbage now for the paying business.

I just found out that there was a class action lawsuit on AngiesList. I was really screwed over by AngiesList 4 years ago when I chose a contractor on their list because they gave him A plus ratings. He did not have a valid contractor's license, he had had a LLC license (which inhibits him from doing more than a 1000 dollars of work at a time) that had expired the year prior. All of Angies' information on this guy was false. I paid this guy $15,000.00 and he ruined my kitchen, I filed a claim with the ROC in AZ and they determined that he needed to give me my money back but he did not. They could not help further because he did not have a license, he is now in jail for fraud and drug charges unrelated to my case.

We are a small roofing company that pays a great deal of advertising dollars on a yearly contract to Angie's List. Since they merged with HomeAdvisor they are sending all of the leads that they get on the Angie's List home page to HomeAdvisor and selling them to other roofing companies. So they are getting our advertising dollars upfront and then selling the leads that we have prepaid for to unsuspecting companies through HomeAdvisor. This practice is at the minimum deceitful but more than likely illegal. All forms filled out either as a member or non-member on the Angie's List site should go the companies that pay for that site.

Our basement was waterproofed by A1 Indiana, 20 years ago. We recently had half of our basement flood, We called A1 Indiana about our problem, they were quick to respond, and were out here in no time, they got our problem fixed within a day. I would highly recommend this company, and I will definitely use them again. The workers are very polite, and well mannered, thank you again for fixing our problem.

7 months ago I got a call to my office, was promised that my old account on Angie's List will be deleted and since company was sold they will open a new account for the new address. Before I signed the contract I made sure a new account is opened, but 2 weeks after, my new account was deleted. They also approve 6 month contract and after the 6th month I cancelled. They still charged me for the 7th month. SCAM ARTIST, a company that rate other companies business practice acting like the mafia, if you are a business owner please don't advertise with Angie's List. Now I have to fight in court.

I’ve been with Angie's List for over 10 years as a five star painter. They were doing pretty good for several years but after HomeAdvisor bought them they went downhill significantly. I just renewed my contract four months ago and have yet to receive any leads. I have over 100 5 star reviews with them and they can’t even find me any leads. This is disgraceful and they need to be reported to the Better Business Bureau. I’m getting lots of leads from other agencies but none from Angie's List.

Please don’t get involved with AngiesList especially as a contractor. They lied and I am now 7 days in on trying to cancel my contract and they won't canceled. My rep ask me if I wanted to try something different because I was having issues with AngiesList. I told him I did not want to get into another contract and he told me that it wasn’t... So I agreed. I wasn’t getting any work coming in so I decided to cancel my contract early and come to find out I have 2 contracts and no jobs coming in from AngiesList. Mind you I have a 5 star rating. Please stay away from them and HomeAdvisor. Both are trouble!!!

On a scale of 1 to 10, Dave ** is a 10. He removed wallpaper from my bedroom walls, painted the walls, the ceiling, and all the woodwork. Does nice work. Dave also removed wallpaper and painted my living room last year. His work was excellent so that is why I called him back this year.

I thought I cancelled my membership years ago, removed valid credit cards from my profile, and now somehow they accessed my Paypal account and have charged me an annual renewal fee. I am so disgusted with this company.

Watch out for the fine print! They auto renew the contract for a year and if you don't call them 30 days before the contract auto renews, you are out 35%, which for me was nearly $1000. Angie's List is no longer relevant and they were not willing to work with me on any of it. I've been a paying customer for over 5 years now and this is how they treat me. Never again.

I requested quotes and was contacted by two different vendors. They asked for additional information and I sent it. Neither of them called back. They obviously didn't want the job and I can understand that, but at least call back! I wanted to leave a comment about that service, but there is no record of the quotes you requested as I found out. The response was that you will receive an email from Angie's List to review your vendors. And the chat agent would hear none of it.. Cut me off with 'is there anything else I can do'. Based on all reviews, I'm letting this membership run out and will not renew. I'm trying an app now to find what I need... outside of Angie's list.

AngiesList autorenewed a charge to the WRONG CREDIT card. I had changed my card to Discover with them back in 12/2017. But an old card that hasn't been used in yrs or monitored by us got charged instead. Consequently we got a late charge that was reported to the credit bureau, and our FICO score tanked by 80 pts for that single event!!! And when I tracked back to 2017 AngiesList had autorenewed the same way, and caused me a late charge back then! That's when I called them to change the credit card, but apparently they never did. (And by the way, I've never had any other late charges on credit cards to date!).

It would appear from all the negative reviews that this company is merely trying to preserve its cash flow pending a bankruptcy filing. The company is blocking legitimate attempts to cancel auto renewals with technical blockages on their website that make it virtually impossible for subscribers to cancel their subscriptions. You should attempt soon to get your money back before the bankruptcy court distributes pennies on the dollar in some sort of a class action settlement.

Do not join Angie's List!! My husband signed up with them with his new electrical business after being promised "tons of work." We paid over $500 a month and he got nothing. He kept being told to get more reviews but how do you get customers to write reviews if you can't get customers?? The so-called customer service reps are total scam artists. They hound you to sign up but once you do, they go silent and don't even respond to emails. We cancelled our membership early and paid the fee just to be rid of them. Such an awful experience!!!

I was signed up with Angie's List and not HomeAdvisor, so when they automatically renewed my subscription for AL, I was okay. I had used AL to do a lot of work on my home. But when I moved and went to my old familiar AL I was surprised to see that the format had changed. I was expecting to be able to review the various contractors and make a decision from an informed position. What I got was a bombardment of contractor contacting me when I had not seen anything like the old AL about the company. If I wanted HomeAdvisor I would have used them. Bottom Line Angie, I hope you were paid handsomely for your company because in my opinion what started out as a need for the consumer has turn into cash only bottom line. The integrity is gone and so am I.

AVOID! Their system is designed to the original contractors who signed up years ago with 400+ reviews. With 0 leads in 5 months all they keep telling me is I need more reviews? Now to cancel I am contracted to pay to get out. Ouch!

I was tricked into a 1 year advertising contract. I lost $600 for no leads over a 2 month period. I tried to cancel my subscription only to find out I was under a 1 year contract and would have to pay a cancelation fee of over $1000. If I ever knew they were going to put me under a contract I would have never signed up to begin with. They were very clever on how they manipulate your conversation to fit what they want.

Do not join. The company blocks attempts to cancel. It auto renews every year. I try calling to cancel, only to hear a recording state my membership does not cover phone support. This is a sorry company to refuse phone call queries from paid members. This is merely designed to continue to take unearned fees. BEWARE OF THIS.

I am a contractor that started an account for leads for my new business. They charged me $424/mo. for leads I never got. NOW, that I CANCELLED, they want to add an additional $1033 Termination Fee. DO NOT JOIN THEM!!!

GMP Dumpster Rental did an outstanding job removing yard debris and cleaned my property above expectation. Timely, courteous and professional, this is by far one of the best junk services that I have experienced. Will use again and they are highly recommended.

Terrible companies listed to use. General contractor hired based on Angie's List for a major project in 6 figure range. Could not even get past initial drawings and contract as I kept getting back drawings that even had the basics incorrect. Did not understand his own contract content he provided and what it was saying. Wasted a year trying to work with this company. Have seen similar good reviews about other companies I know to have bad reputations. I finally withdrew my membership.

An organization base on fraud, they will collect your money and NO service at all, if you go complaint they will tell you have contract and you have to pay no matter what. I been contacting them to send court documents they give me a fake email address.

Decided to try out and what a mistake this was. I was told more work than you can handle (lies and more lies!!!). Once they have your credit card it's a slot machine for them. The salesman tells me someone would be assigned to me and he would help, never answers his phone and return phone calls. They said I would be their top ten and would get a lot of calls. Bull!!! Paid them 600.00/month and cancelled after 3 months, now they are harassing me to pay them 1,800 for doing nothing. Told them multiple times that I was not satisfied with them and they fed me a line of crap that my reviews were not enough, so when I had past customers put reviews in they didn't register in, then when you call no one knows why? Never use them, again and next I will call my lawyer if they continue to harass.

Every person that I hired from Angie's List has been terrible. From home contractor to house painters. My flooring is separating, cabinets and other items that were installed are falling apart. This was a 5 star rated contractor. That's a joke. The house painters also had 5 star rating and their work was sloppy and no one spoke English. DO NOT TRUST ANGIE'S LIST OR HOMEADVISOR... Do the research yourself for hiring professionals.

I hired a veteran to make repairs on my front entry doorway. I wanted to support. He assured me he could do repairs without me having to replace the whole door. He made a complete mess and now I can’t find him on Angie’s List at all. I’ve called and he doesn’t answer. By the way - he cashed my check the same day. I’ll pay the extra and use the pros next time and I won’t be using Angie’s List again.

Now that HomeAdvisor has bought Angie's List, HomeAdvisor is sending us leads from there. We also advertise with Angie's List, the website interface has totally changed so now members not logged in are submitting their info to be matched with professionals. CUSTOMERS AREN'T AWARE OF THIS. We've gotten multiple angry customers, confused as to why we're calling them. Angie's List wants $1,200 to cancel our advertising with them. They should pay US for the 5 months we've paid to get no customers.

Wrote an honest review on my experience with a contractor. The contractor threatened to sue me if I don’t take my negative review down. I let AngiesList know and they did nothing. I took the review down simply to not be sued. The company maintains a high rating on AngieList which of course is not accurate since they threaten people with lawsuits if they post anything other than glowing reviews!

My Angie's List review and complaint. Buyer beware. Angie's List is a bunch of crooks. Many reasons. Enrolled my company with Angie's List and signed a 1 year contract. Angie's List merged with HomeAdvisor and by how the company is run and corrupt it is, it shows. So, after I enrolled with Angie's List, within the first month I got 1 inquiry and it was most likely fake, (something HomeAdvisor has done before merging) currently there is a class action suit against both Angie's List and HomeAdvisor for the same thing in 2018. Which I am looking into joining if they don’t leave me alone.

Do not join this company! The 888-888-5478 number DOES NOT WORK! It is a recording saying to go the website and click on CHAT... There is no CHAT button!! So they won't answer on the phone and the website is a dead end. This is a sign you should NEVER deal with a company does not respect it customers. What they are doing is ILLEGAL.

I signed on with AngiesList in August to help with my new cleaning business. As of today I have only got 1 lead with AngiesList. All my jobs come from word of mouth and me doing the footwork. They only want your money after that you never hear from them nor do they return calls. This was the worst decision that I could have ever made. As a new business paying $300 every month for absolutely nothing is a negative for me. Don't trust them.

We have had paid advertisement on Angie's List for a few years and recently at the beginning of this year (2018) they changed their website platform. They claim it's to get more people to actually become a member, but it's really transferring all the information to HomeAdvisor from Angie's List website so these people who think they are contacting just Angie's List are actually being contacted by HomeAdvisor before they can even become a member of Angie's List. In return this has dramatically decreased our volume of new business.

I'm a marketing professional who utilizes Google and Bing to generate leads for my clients. I'm very good at my job. Due to a client's request, I set his business up with advertising on AngiesList to bring him additional leads. The deal was a flop! For 6 months, it cost him $3,200 and generated about 6 leads, all but 1 were a waste of time. Thank goodness the one lead resulted in a job that paid for all of the AngiesList advertising. That's a terrible return on investment. I honestly believe the data that AngiesList quoted me was a lie. Don't waste your hard-earned money advertising on their website. They aren't even marketing themselves on TV anymore which is a sign that they're putting their business efforts elsewhere.

Called One Sweep recommended by Angie's list. Came but said they would not do the job. Called another Angie's List Pro. Set up an appointment for a price. Did not show until called again. Set up appointment for the work. Did not show up. Not pleased with Angie's List.

Several years ago I did a year contract advertising with AL. I only received 2 jobs from the whole year. I vowed to never advertise with them again. Last year I was convinced by a sales rep that they had changed. So I reluctantly advertised with them again. Well it's been a year and I have only received 3 jobs this year. When I call them they have nothing but excuses. What I found out today is, if you google Angie's List, you get to their landing page. Right in the middle of that page there is a LARGE box that says: "Find top-rated, certified pros for your project". There is a spot to put in what you are looking for, plumber, etc. When you enter what you are looking for it asks you a number of questions. Including your address etc. Then what happens is you get 3-4 service providers who will give you quotes by contacting you via email call or whatever.

Worst 4 grand I've ever spent: Angie's List sales department will say anything to get you to sign up for advertising. I was promised 10 to 20 leads a month. I've received a grand total of 12 leads all year. The 4th "success" manager assigned to my account will not return my calls or messages. Stay far away from this shady company. Way to go Angie's list. You're in the process of pissing off your revenue stream one contractor at a time. I hope you go bankrupt. Honestly I had the one person I could get a hold of tell me that 3 people (like that was a big number) had called in the last 30 days. I received none of calls that are supposedly tracked. Use HomeAdvisor. At least that way you can control your lead flow.

Angie’s List is nothing more than a scamming company out to steal from local businesses. They try to sell you the world to agree to a 12 month contract and then once you sign and realize that they don’t provide any service. They charge you a 35% fee for the entire contract if you try to get out of it. They are nothing but scammer. Avoid at all costs.

Our contract just renewed & is up to $165/mo from $150. I went online from my desk computer (24" computer screen) to see if we were getting any views & if it was worth what we were paying. Apparently, this info is only available if I download the APP on my cell phone where I can view it on a 3" x 5" PHONE SCREEN! Duh! When I tried to cancel the contract which renews tomorrow, I was told that there is a 35% cancellation fee! I am canceling anyway - while AngiesList.com may have had good intentions at the start-it has become just a business enterprise unto itself, set up for AngiesList to make money and not really to benefit Businesses or Consumers.

I subscribed a few years ago for a fee. After I cancelled with plenty of notice and confirming response they charged my card again. I was aggressive enough that they reversed the charge. Now I see they offer a free membership, allegedly alongside paid ones. To register one has to agree to pay fees even for free. There is no way to choose free before agreeing to pay fees. They could still have my card on file so I am not agreeing to anything. There is no way to contact them directly. Angie's List has become a scam, it appears.

I have been an AL service provider since 2012. I had wonderful results advertising with them until this year as a housekeeping service. I am an "A" rated company with 26 sparkling reviews at the "top" of their list and receive NO CALLS since 2018 began. I've been in touch with them recently to get some answers as to why leads have suddenly stopped completely. I get no "answers" just excuses. Something has definitely changed with this company and decided to investigate. I discovered this Consumer Affairs site and realize that I am not alone! Many Pros are having the same complaints and problems that I am experiencing. Angie Hicks and her "list" should be ashamed at the poor manner in which her company treats its providers and potential consumers.

I hired a service provider from an Angie’s List referral to install my appliances. The bottom line; this person did not have a clue as to what they were doing. Not only did they not successfully install my appliances, I had to hire someone to correct the mess they left me with. Payment was made. Upon contacting Angie’s List regarding the situation I was informed of two things. One, if I wanted them to pursue a refund for me then I had to subscribe to their service as a gold member for 99.99 a year. 2. They rely upon the providers to provide them with their qualifications and follow up may or may not occur. Using this service was very stressful for me and cost me more than it should have. Never again!!!

I received a call from Megan yesterday to sign up for their paid referral service for my cleaning business. I have been on their site for 3 years and have never received one lead. She said it was because I needed to pay for the service so that I could be bumped up to the top of the list and get an A rating. After telling her over a dozen times that I could not afford the $300 a month she was relentless and would not let me off the phone. After an hour and a half of being on the phone with her I finally agreed to try it.

I am a member for last 2-3 years, all of a sudden I am unable to log in or change password. No one responds to email or picks up phones, even if you want to cancel the membership. I am unable to log in for last 6 months, so please remember there is no customer service behind this website if you are planning to become a member.

Plumber#1 wanted to charge me $232 for the $14.95 part over and above the charge for the wall valve of $175 which I paid. So my toilet is still leaking; got the parts but he can't come back, it's not his real territory. Plumber #2 put in a faucet but didn't have the right bit to go thru enamel and cast iron to make the spray hole bigger to accommodate the new part. He said, "You find someone to make the hole and I'll come back."

Angie's List has an obscure feature (a checked box at the bottom of the page that the user easily misses) that automatically sends a user's quote request to "recommended vendors." I submitted a quote request to 3 companies on Angie's List, and my quote request was sent to at least 3 others that I did not select. Apparently Angie's List does this for companies that pay them more. This site appears to be functioning for the companies instead of the consumers now. I am very unhappy about this because Angie's List gave out my cell phone number to these companies.

We are business owners (24+ yrs) with A ratings across the internet, Google, Houzz, Yelp, etc. We have advertised on Angie's List every year for over 10 years in remodeling. This year, we finally decided to cancel Angie's List permanently. There is a number of unethical practices going on that most business owners WILL NEVER KNOW ABOUT because they don't have time to be an investigator, researching how this system works on the member side. I have taken the time to see exactly how it works and how advertising skews the information visible on Angie's List in favor of any business paying $$, regardless of reputation. It's gotten much worse in recent months (2018).

Brad was asked to repair or replace 2 bathroom fans, could not find replacement blowers so then I asked him to replace with new fans. He complained about going into the attic (it was a warm day) but knew coming to my house he might need to replace or repair. Did not get done. Then needed to fix or replace a leaky shower head. Started working on it and said he could not fix.

Angie’s List has the absolute worst customer service bar none!! They never call when scheduled to, give half truths on what they provide and their leads are so sparse [three in two months] that the 600.00 they got from us is not near to what Others can provide. Porch, HomeAdvisor, etc. If you try to cancel membership you’re told you “signed” an contract. I guess they figure if they use your debit card that constitutes a contract. Just don’t use them as it’s total BS and a waste of money and time for no results.

Fellow business owners BEWARE. I signed up with Angie's List to promote my business. The sales team is very good at making promises; however, the overall team, including "management", does not hold up their end of the bargain. I agreed to pay $400 a month for advertising. The sales team vehemently stressed the importance of reviews, so we provided 20 customers to contact for references. Angie's List was slower than molasses in obtaining and posting our reviews. The reviews are CRUCIAL to a business, because the consumer wants to feel confident that they are choosing a reputable company. No company appears to be strong and reputable with only a few reviews - especially when the competing companies have several reviews on their profile.

Now they want your name, address etc. like HomeAdvisor. What happened? Were they bought out by HomeAdvisor? I've used them years ago to see what the reviews were on a local business, not to have a random company call me. This new system is BS.