Angi Reviews

Angie's List sold me a $699 'Deal' to a fraudulent painting company to have 3 painters work at my house. When I tried to contact this company to use the deal, they never got back to me. I requested Angie's List to refund my $699, and I was told I had to work it out with the fraudulent company that had disappeared. Obviously that wasn't a path, so I tried to get my refund. I contacted Angie's List over 20 times in an effort to speak to someone, and was only sent emails that said it was not their problem to help me, despite the fact that my credit card has a $699 to Angie's List. Angie's List is supposed to be a firm to protect people from fraudulent companies, and not only do they represent them, they broker the robbery!

My company signed up with Angie's List thinking we would get jobs from it as we did with Home Advisor. Big joke! In the same time frame we were with Angie's List and got 0 job leads or calls from Angie's List, we received 30+ jobs from HomeAdvisor. We paid money to be listed in the top 3-4 contractors that would be listed for our area. I made several anonymous accounts on Angie's List as a customer to look for my company's scope of work for my area and my company NEVER appeared in the list!!! I am furious. I think Angie's List is a big scam!

They sale you advertising for your business. In my case it was $167.67 per month. Total cost per year is $2012.04. They do it by zip code. I asked for certain zip codes in my local area. They said I could not handle the amount of zip codes I wanted and would only give me 3. They said I could add more zip code later if needed. This was a lie since they charge you for more zip codes. I got 3 calls from Angie's list customers in the last 7 months of being on their list. Was only able to get 1 of the customers. I have the highest reviews you can get on Angie's List and Thumbtack that you can get. Total revenue from Angie's List 3 customers in 7 months listed is less than the cost of the service. At this point I am losing money and will never use them again. They have a very bad rating by business customers. Do not use Angie's List. It will cost you more than the money you make from the customers.

I am a contractor that has used Angie’s List for approx the last 10 years, I’ve won the super service awards in every category I could compete in, have almost a 100 A ratings, and I’ve seen Angie’s List go from a great service for contractors and customers to a joke. I’m now using another service called Thumbtack which is phenomenal! I give Angie’s List and the VERY disorganized sales-driven staff who have no idea what direction the company even offers, 2 years top before they are gone altogether. Look at these numbers of total reviews! Something very wrong and it is not the quality they once were, what a joke! To anyone considering go to Thumbtack or any other service.

Angie's List promised all these leads when it turns out they are selling all their leads to HomeAdvisor first which owns Angie's List. We were told they would call 5 of our customers for initial set up reviews and they only called two. So to this point 5 weeks later and 500 dollars later we have not received one call or lead. Angie's List already had a class action suit for similar issues.

THEY DO NOT DESERVE A STAR!! I have never been so disappointed in the LACK OF SERVICE that Angie's List provides. This comes on the heels of them offering previous service for free and now they want me to pay for correcting bad information given by their reps. What happened? I was able to previously call in and they would work with me to correct mistakes on their website. Now, because I do not have a "contract", they will not even speak to me!!!! No notice, no nothing. Just a recording that says I have to pay to speak to someone to correct a mistake on their website!!! Not doing it! But am definitely doing this. Pulling all our information from them, will tell everyone I know not to call/use them!! And will share this with anyone who will listen...

I looked up some contractors on Angie's List, and now am getting calls from people I have not reached out to. I did not enter my phone number, but the callers say they got my phone number and address from Angie's List. STAY AWAY from Angie's List if you value your privacy!

I entered a contract and was told that I could still do paper pay. This was a lie. They have continued to enter my account even after I reminded them of the paper pay commitment by Dustin. The paid advertisement had multiple issues and communicated over 10 times on this and paper bill. I have been lied to stolen from and my contract breached... complete runaround and waste of money... I never received one call for work and have communicated that I could tell my ad was being block or not working. AngiesList never fixed or took care of issue. They just lie and canceled my contract after being paid.

I joined Angie's List when it was a free service but they started offering all of the services I originally agreed to for free and auto renewed my membership based on entirely new terms without notification. I am an attorney and was astonished by their deceptive practices. Have others been deceived in the same way? If so please contact me, I'm investigating filing a complaint.

I canceled my Angie's List subscription last year, yet I was just charged for another year on my PayPal account. I tried to reach them by phone, but the auto system claims I don't have phone support, so I searched for an email address...they don't have one! What?! So...no way to speak to a "customer representative". I am disputing the charge with PayPal (a fantastic company). NOT ONE TIME did I receive help from Angie's List that was any closer to my home than 80+ miles! Usually No references. A complete and total waste of time and money. DON'T JOIN!

I got talked into paid advertising with Angie's List. I signed up for a contract, unfortunately, thinking Angie's List was reputable since it is well known. It is not reputable at all! Look at the scores that they got on this website; I believe it's 1.5 out of 10. After four months of receiving absolutely not one phone call for my paid advertising I called Angie's List to cancel. This occurred on January 8, 2018. I was told that they had canceled my paid advertising during that call and then I would have to pay 35% of what was left on the contract, $620. I explicitly told them not to take any money out of my account until I had spoken to somebody in their finance department as I was told I could make payments on the remaining balance which was $218. My monthly bill was due on the 27th of each month yet without my permission they took the $218 out of my account again without my permission on the 24th.

I canceled the account twice before, but they keep billing every year. The service that I cancelled before and have not used in 3 years since long before 1st canceled. The contact phone numbers give a message that only special accounts can reach anyone by phone. The on-line makes you agree to their terms before even leaving a message. Paths to deal with their fraudulent charges are blocked unless you agree to their terms. I think they hope that most people will give up on a $30/year perpetual charge. Cute, an organization claiming to help prevent fraud that is fraudulent itself!

I used Angie's List multiple times for services and vendors, having extremely negative experiences with these vendors (this was when subscriptions were required by Angie's List to obtain vendors/services). Angie's List also noted they would assist any customer with a bad service (which was on their list). WRONG!!! They mandate that if you seek help you MUST give the service a min of a B rating. One of the service providers was permitted to make false accusations against me, the customer, while I had provide them a good rating. I HAVE NO USE for Angie's List...contrived ratings DO NOT help the customer.

This company Angie's List... is suppose to help professionals acquire business. They take money from you to start up. They are suppose to boost you business to get customers. They do nothing! We joined. We paid... waited 3 months. By the 3 month... absolutely nothing!!! We were told we were allowed a 3 month trial and could cancel... then they charged our CC over $200 for early cancellation fee. Said it was in the contract... bunch of BS. Out $500 and nothing to show for it or outcome. DO NOT WASTE YOUR TIME OR MONEY with Angie's List!!! Better off with HomeAdvisor if you're in construction etc.

I'm a VICTIM! Of AL. AL promise I was going to receive multiple calls daily since my business fit just right. Unfortunately AL is a SCAM!! I call to cancel because I was not getting any calls at all. They expect me to pay $265 a month without getting one single job. REALLY! I consider Angie's List a rip-off. Then I was told that if I cancel I had to pay 35% of the remaining balance. If not AL put me in collection because I had 1 year agreement with AL I was never told. That is a SCAM! DO NOT SIGN UP WITH AL.

AngiesList does everything they can to keep you from cancelling. They show a phone number they do not answer and avoid answering by throwing up a gauntlet of prompts that keeps you from speaking to someone. They also list an e-mail address that is not valid.

As many reviewers before me I fell a victim of AL promises. I was told I would receive multiple calls daily since my business fit just right into a specific niche. Unfortunately several months and several thousands of dollars later I received exactly zero calls. When I mentioned my frustration to the saleswoman, she kept saying that I needed more reviews. Funny, she didn't mention that while I was signing up. Now I feel ashamed that I fell for the oldest trick in industry: my hard earned money for a remote possibility that someone will have mercy and call me. What really hurts is the fact that AL tried to blame me for their failure by saying that I misunderstood how the system operated. Lesson learnt.

During our first year of service with this despicable marketer, our business suffered financially every month due to its poor marketing service. Our business was paying out every month for services that never occurred on their behalf making them money and us losing money every month. We were marketing with AngiesList thinking it would generate real client leads but instead we were paying for false Leads and we were getting charged for it with no option for credit. They are stealing money from small business while getting more powerful with no options of suing them. Take it from us, Please do not spend.

Was a paying member of this service which purports to provide credible professionals and they sell "deals" of multiple contractors. Trouble is, these people they recommend do not respond and don't provide service for price within expiration date. So pay 399.00 for a painter for a day and it expires in 6 months. The painter can't fit you in within 6 months. So if you want service after, they can charge you anything more for you to get the 399.00 credit... I lost 1200 dollars with this company that has open cases at Attorney General's office. STAY AWAY, HomeAdvisor is free and you can interact with the contractor before paying.

The service was very good, Joey is a very professional person and arrived in time to the appointment, the stump grinding was done good and quickly as he promised. I would recommended him to my friends.

Seems Angie's List isn't all it claims to be. Tried to break the contract because we can't afford to pay their fee anymore. All their employees seem to be programed to say the same thing, of course to their benefit. The sale pitch was making us believe there isn't a contractor in this area and this area really needs one. Haven't got any work as a result of being on AL, but according to AL that's our fault because we only listed two references, mind you jobs from other advertisement that we got. So if it's not in the contract how many jobs to list as references. Why accuse us of not using their site to the fullest potential? Here's a thought. Maybe we were actually going to use AL's clients as references once we got the jobs... You know all those jobs that you made us believe we'd get, oh that's right. AL's don't make any promises.

Angie's List is a disgrace. I see no evidence that she even evaluates those companies she accepts on her list. Just try to call Jiffy Appliance Repair who she recommends. You can't even get through on the ph# shown on either of their sites. Worst of worst. This is just one of the fly by night operators she promotes. Angie made a decent name for herself, but in my opinion, has sold out for the lucre. Sleep Well.

They promise new companies and companies looking for business leads and great advertising but fail to deliver in every aspect. After you complain they that you signed a contract so you have to pay the remaining months left. Basically they tell you they don't have to deliver on their end but you have to deliver on your end. Stay away from them.

Avoid Angie's List "Deals." I dealt with two different contractors who either would not schedule, or kept rescheduling, appointments until I was beyond the 30-day refund window. AL was of no help in getting my money back from these unscrupulous contractors. They will sponsor these businesses, but are of no help in getting work performed. I am done with AL.

I have been a subscriber to Angie's List for years and gotten many good providers from the site. However, in recent years, it has been almost impossible to sign on, much less find or review providers. Moreover, unless you have an "upgraded" account, it is impossible to speak to a representative and are told by an automated system to sign in to "chat" with a representative. If I were able to sign in, I wouldn't have to call anyone or "chat" with a representative. I have advised providers that I wished to review that it is impossible to post a review, since the Angie's List website is the most difficult site to sign onto of any review platforms.

I was using the service but then moved. A few months later, they removed service from my area and did not offer a refund of the balance of the year. Furthermore, they then went ahead and auto charged me another annual subscription fee even though there was still no service being provided. When contacted, they refused to refund the charge even after explaining that it was their decision not to offer service in my area.

Angie's List has an integrity department! Got a one and only questionable review in 3 years of free membership plan on Angie's on my listing page. I am a small business and I know every customer I deal with. I don't know this person at all. Angie's List offered no assistance in trying to verify if it was legitimate, no mediation, no opportunity for me to oppose. Said they have no way to contact the person and no email address for the person who wrote the review, but nonetheless the review would remain forever. Told me I couldn't cancel the account and nothing could be done about it.

I signed up and left a review for a local tech/IT company that helped us with our business and the network. I also started using Angie's List to find a remodeler as well for my home. I received an email asking for additional PERSONAL information "including but not limited to, permanent or previous addresses, phone numbers, email addresses, and/or last names." This information is none of Angie's List's business and they have no right or reason to ask for this. I wanted to help a local company that did great work for my business but now if feels like a complete mistake and invasion of personal privacy going to Angie's List.

Have you heard the commercials? Angie's List is now FREE to use! LIARS. Don't even bother calling when they auto-charge your card for a refund, just write it off as stolen money. You could hear the delight in the "support" rep's words saying there's no reason to refund anything. Worthless service, bogus/enhanced listings. Still overpriced if they give it away.

Used Angie's List to try to find a contractor, who gave me a line of nonsense a mile long. Never showed up to give an estimate. Left a negative review and he replied with misstatements. This guy gets an A on Angie's list. I called Angie's List yesterday to cancel my membership. You are better off by calling a contractor who advertises in the local newspaper and having them come out to give a free estimate. I do not in any way trust the reviews in Angie's List and wouldn't be surprised if many are fake.

After maybe two or three years of good relations with AL, I have had several complaints over the years along with many more outstanding reviews and have made top 5 contractor awards five years in a row. However I did have a couple of bad reviews over a 5 year period which never go away and are always calculated in your rating that placed me in a B category which no will call the B guy. Consequently I get no calls from AL yet they still want their money, yet some of the bad reviews that are on my profile are from one, a client I had to put a lien on his property because the jobs complete but he still owes me over $12,000.00 and I had no choice but to file a lien, yet his review stands on AL as legitimate complaint, another one is from a homeowner that got a full refund with a settlement stating he was not allowed to slander me yet his review still stands.

When I was looking into signing up I was told that I would get about 2 or 3 calls a day because of the volume that they get in my Industry. After 2 weeks I did not get ANY Calls so I called and asked why. I was then told that I had to have at least 5 Reviews before I get listed after I paid them. I called my customers that were supposed to give my reviews and I was told that they tried but it was too complicated. I did have 2 customers that went all the way through the review process and Angie's List told me that they were rejected???

Tried to use it to find a contractor. I used the one that was at the top of the list, with "A" rating and the Angie's List Certification. It was completely inaccurate. The contractor was dishonest and predatory. I had to hand the service provider his jacket and ask him to leave my house. I contacted Angie's List to see if they vet the services providers before they Certify them, and they do not. Anyone can submit a review, so you cannot tell if they are real or fake. A high rating and Angie's List Certification has no meaning.

Angieslist member prices are BS. You are not getting any kind of a deal using them. If you call the company that you found on Angieslist yourself and ask them what they charge for the service the price is the same or lower. Angieslist makes the Original Price higher so that when you see the member pricing you think you're getting a good deal but in reality you're paying what the company normally charges.

Notice that they have figured out how to hide the top provider in my profession by only showing my business in one zip code based on our last review and they are removing all of our reviews and company information. All I can say is this does not look good for them if this is the only way they can force a business to advertise. I was going to take the year off and see how it went because with the free membership all I got was people wanting free estimates off pictures. Now I will put all my money on other referral systems. Google, Yelp and Facebook. It was very good, now Angies List is not, at all!

I hired the top rated appliance repair (capital appliance repair) per Angie's List, and after getting terrible service, I posted a negative review. The owner of the repair shop (who had full view of all my personal information, including home address) then went to my personal web page and gave me a negative review in return. I informed Angie's List that I was retaliated against and they DID NOTHING. I then went back to the original listing and saw that this "A" rated business also had 17 "F" ratings, yet Angie's List still gave them an "A" because they had many positive reviews. I canceled my membership.

Seriously, Angie's List is now offering a webinar about online reputation being offered from Angie's List. You have got to be kidding. Angie's List supports end users abuse of review and complaint process in order to promote a reputation marketing service for business owners. Angie's List created the problem by allowing and supporting an end user to use the "give me my money back or else" practice, by not providing our company with the ability to be fairly and ethically support our position, then locked us out of our online account, and then offering a webinar to promote their "reputation marketing" seminar!

They renewed my membership without even receiving my permission or telling me what credit card account they would be charging. As soon as I saw the unknown charge on a card I hadn't used in more than 6 months, I panicked, fearing that someone might have used my card, perhaps even stole my identity. Finally, I find out who charged me. I try to get in touch with them by phone but they won't pick up because my membership plan does not permit this. I find an email address and email them demanding a refund, only to find that membership fees are non-refundable.

I purchased two hour electrician time for $89. I was referred to an electrician for the job that specifically required to change a wall power outlet. Electrician said it would cost $275 and if I want them I should call back. I didn't call them and did the job myself for $8. Called Angie's list for reimbursement since the job was not done and electrician never came to my house. I called Angie's list and they referred me to the electrician who said he never charged my account and Angie's list charged my account. Both refusing to return my money. What a scam Angie's list is. Never purchase service from them.

I called to put my company on AngiesList.com thinking we would generate leads. Spoke to a rep thinking he would be aware of my needs. We are a small mom and pop company. I thought I was signing a background check and instead he says I signed a contract which I did not think I was. My account was charged 16,999.99 which ruined my company. Was on Dallas and was not able to work or pay my employees. I call. They say "You have a contract" and they threatened my credit. Instead of growing it ruined us.

I have been a contractor working in the northern Virginia area for more than 20 years. In the past 3 years had a bad experience with a couple of unfair customers. The first one demanded that I continue to replace T1-11 siding boards when I had already replaced 30 boards and the contract stated about 18 to be replaced so they offered me to keep working and at the end they will pay me an extra $500 which I did not believe them because I found out by a neighbor that they had some issues with a previous contractor and they left, so they wrote a bad review to AngiesList.

No one responds on their online live customer questions. Unable to cancel.

I have been trying to find a roofer, thinking AngiesList.com would be an unbiased source to weed out the good from the bad. AngiesList itself has become the biggest source of bias on their website. After an internet search, I found a company and I thought I'd see its ratings and reviews on AngiesList. While the company is on AngiesList, it has not received any reviews for some 4 years. What was more disturbing is the header that was placed on the company page: "In an ongoing effort to provide members with the best experience with our service, AngiesList has set specific criteria that need to be met in order to be included in general searches. This provider does not meet, or has not yet met, some or any of AngiesList's criteria; therefore the provider is being withheld from category and keyword searches." It is at AngiesList discretion to update or remove this message and exclusion.

Signed up as a consumer to get accurate ratings of contractors. After looking at several, I started receiving numerous emails wanting me to review or let them know if I used a certain contractor. I finally used one that I found on the list and I found them to be good. I then proceed to give them a good review. After being inundated with annoying emails from various people working for Angie's List, they wouldn't accept my review until I gave them previous addresses where I lived and more personal information in addition to what I had already provided when I signed up. I told them they had enough of my information to which they told me I couldn't review the contractor with providing more.

AngiesList has court documents showing that a customer of mine is not to write any reviews in regards to a job I completed for her. I provided AngiesList this document and they refuse to take the review down. This court document indicates that my company Flawless Arborist is a victim and Donna is slandering my company on every website that she can. I want the bad review taken down today. AngiesList you have everything you need to see that this review is not accurate.

I am a contractor in Michigan and contacted Angie's List to try to get more leads, after speaking to one of their representatives a few times I decided that it wasn't the right choice for my company because they wanted me to sign a year contract with them. I let them know that the contract was my issue and that I wasn't interested unless I could get into a shorter term contract. They kindly let me know that was my only option.

I was a long time member of Angie's List. I then decided to cancel since I didn't use it for a couple of years. I was talked into having a membership for $5. I agreed to that on the condition that it would not autorenew. They guaranteed that it wouldn't. I just found the charge on my credit card for $9.99. I called them and they said they won't issue a refund because I didn't cancel on time. My account was set to not renew. Apparently, all accounts were changed to auto renewal within this past year.

I recently canceled my contract two months shy of renewal. When I initially signed up to pay Angie's List their high monthly fee, it was with the intent that I could gain a some a few new customers and that it would be a win, win situation. They stated clearly that with this monthly fee that they would list my company at the top of their list as well as let me offer coupons that were completely in my control. To understand clearly, they said that I was on a contract and would have control. They changed this rule 2/3 of the way through the agreement and they wouldn't let me post the sales that were complimentary to my business. They instead have become more like a company that sends large blasts of spam out for the business' that pay however, they take their monthly payment and a large portion of the payment of the services that were rendered and purchased from their site.

I am a small business owner in Orlando Fl. I was looking where to put my company name out there. I tried HomeAdvisor for 1 month and was a totally waste of money!! Do not put your business in HomeAdvisor. They charge $25 per lead. I got 16 leads. Only 1 job were performed out of 16. The rest no contact at all and they still charged me. So I start doing researches and found AL. So I've been concern about the scam from HA, wouldn't let AL fools me, so they start selling me dreams that they're gonna put my name on top of the list of my category if I get at least 5 reviews from past customers. I asked if they have an offer before I sign the contract and she told me yes they do offer 3 month FREE after you pay the full year agreement. LMAO wth!!! Doesn't make sense at all. She start putting pressure to me to pay and trying to avoid my questions. Thanks God I left my wallet in my car because almost I sign that.

I just wanted to take this opportunity to thank Angie's List for her new ad campaign that taught my grandson how to flush a stuffed animal down the toilet. I'm sure these commercials get a chuckle or two in the boardroom and probably has generated a few sales for your preferred contractor clients (particularly plumbers) but it sure as heck has made my life a little bit miserable. So please, as you continue with cutesy ads. No commercials involving sharp objects, permanent markers, food stuffs in electronics or any other destructive behavior that can influence a minor. Thanking you in advance.

I should have read all review about Angie's list before I became a member and put my company name on their profile. I'm blown away by their flat out lies and business practice. If a referral company as large as Angie's list cannot be honest with business they do business with then what can anyone do to show consumer they are a good company. I bought into a ad they ran for 268.00 a month for a spot in the top 25 contractor for a area and for a month I got not one call. So I call them and they tell me before it start I have to have at least 5 referral and I only had 3. Wow I said I wish I would have know this before I joined and spent 268 of my money on nothing.

I went online, hired a cleaning service, was IMMEDIATELY charged for that service, and then spent the next week trying to track down the service provider. NOTHING...zero response. Angie's List should be ashamed to allow service providers to advertise deals without checking on that provider. After the provider ignored 4 emails, I contacted Angie's List and asked for a full refund. Now, I have to wait another week to get that refund. Basically, with Angie's List, you rely on them to provide you with names of trustworthy providers, and then they take your money and you are on your own to try to track down the service. WASTE of time and terrible way to run a company.

I signed up on Angie's List yesterday and afterwards I found some disturbing things about the company, so I choose it to be better to stay from Angie's List. I called this morning to cancel my contract with them, they were very rude about it, try to tell me I couldn't cancel and refused to refund my money. I would say 238 dollars for 24 hours is a bit harsh. So if you are a contractor and looking to increase call volume beware once you sign up. They will hold you responsible. I choose Angie's List because I was told they were better than HomeAdvisor. Well, HomeAdvisor done me wrong and so did Angie's so I am done working with companies like this.

I am so disappointed to hear that Angie's List charges recommended businesses to be on their lists. I thought Angie got her money from charging customers for referrals. I recommended a very good air conditioning business and was so unhappy to hear that he was going to be charged to be on Angie's list.

I received an F review from a former pissed off client who tried to hold me responsible for an area of expertise I am not licensed to perform, nor did he pay. Client did not order or refused the common practice of obtaining a WDO/termite inspection prior to closing on his property. 5 months later he tries to black mail me - stating I should have reported termite damage which 1) I was performing a basic home inspection, not a termite inspection, 2) termite inspections are only performed by a licensed pest control operator, client was aware of this at the time of inspection, 3) he submits photos on the Angie's List review board, which I can't counter with my own photos at time of inspection.

I am a contractor on Angie's List and I have an account with them. As of today I have 6 reviews, but when I log in on Angie's List and search for my business I do not show up in the results... I see all kind of other businesses including (after search result 5 or 6) businesses that are not even in the same industry as I am.

The company I work for was notified by a client that we had a review with an "F" grade on Angie's List. I went to the site and saw that it was posted the exact day that a disgruntled former employee left the company. He also mentioned information that would have never been mentioned by a client because it is, in fact, false information. We never serviced him at all.

I'm writing this to warn you against making the same mistake I did. Since joining I tried using their referrals for numerous jobs around my home with no success. What I've found was referrals to overpriced services from contractors were consistent no matter what I was looking for. This is fine and it's my right to decline and continue searching elsewhere but since joining I've received solicitations by phone twice and by email daily, both NOT what I signed up for! Do yourself a favor and do not make the same mistake I did by actually paying them to become a nuisance to me. Their emails; they've stooped so low as to send emails occasionally with an alert type subject Account needs attention. Pathetic.

I purchased landscaping 3D design through Angie's List online. The local landscaping contractor contacted me, and I made an appointment with them. A guy showed up and spent 3 minutes on my lot, then left. The company asked if I was interested in hiring them to do the landscaping job. I told them that I had to see their design first. They never gave me the design I paid. I emailed them and called them so many times asking them to email me the design if they didn't have time to come.

Sneaky practices by Angie's List. I sent them a payment by mail through Bill pay but they sent back the check and tried to bill my credit card instead. Causing me to pay more interest instead of taking my bill pay check. The bank has not giving me back the credit money until I prove where Angie's List made a mistake... They say that it was my fault when the whole thing is their fault and are demanding payment. I am out 119.76 and they want me to pay them 119.76. ALL THEY HAD TO DO IS TAKE THE BILL PAY CHECK IN THE FIRST PLACE. DISGUSTED!!!

I was a member of Angie's List since 2014. I was not using the service so I therefore called consumer service to cancel my membership on October 15, 2015. however, on April 23, 2016 I discovered my service was not cancelled as requested. I was unaware that I was being charged $29 monthly for the past 6 months. I contacted Angie's List consumer service for an explanation, I told they never received a cancellation request. Then he proceeded to try to sale me a more expensive package (GOLD PACKAGE). I had interrupt the gentleman several times to get him to RE-cancel my service and a refund. I will only be refunded $29 in 2 weeks

This is a complete joke. My business signed up to get more service leads and 3 months go by and not a single lead. Paid $300 to join and another $300 a month for 3 months and still ZERO leads. I canceled and they go on to tell me I have a 12 month agreement. I was never told I had a 12 month agreement. And even if there was an agreement I received ZERO leads. So I cancel and they go on to tell me I will be charged $1000 to cancel. And they charged me. So now I will be fighting this company to the end. Worthless-don't buy into the bs business owners. It's a scam. No wonder they make 83 million in revenue a year.

By chance I found a negative review from a person I never did any work for or bid any project from. I contacted Angie's List and they tell me that because their client won't respond back to them they have to leave it up. I now wonder if even their positive reviews are trustworthy. I have been in business since 1985 and have had only happy clients.

I have been an Angie's List member for years. A couple of years ago, I had tremendous problems with them when I purchased their gold membership which was supposed to come with a rebate on the purchase and use of one of their deals. I ended up calling at least 10 times about the rebate and emailing proof several times and it took many many months and way too much effort and follow up to actually get the deal. I was told that was a one time issue with them but from talking with others about Angie's List, it seems to be standard operating procedure. I don't know if they figure by making it so difficult to obtain and making it take so long, maybe the customer would just give up and they could keep all of the funds that were promised. It seems short sighted though because Angie's List also had to pay their employees for all of that time on the phone.

Logged onto Angie's List website to look up our account and noticed three "F" reviews of my company from people that we have NEVER serviced. Sent an email to AL to make them aware of this and remove these ratings and I have heard nothing from them and ratings still remain!!! We have been in business over 20 years and we are in excellent standing with the City of Springfield's Building Inspectors Office and an A+ Rating with the Better Business Bureau. Angie's List doesn't even try to make sure reports are accurate!!! This is fraudulent reporting!!!

Purchased an Angie's List "big deal" coupon with cc, no work done whatsoever, now they refuse to refund without "review" taking weeks or months or who knows, years. Paperwork and ad said refund readily available. NEVER PAY AHEAD. When will I Iearn? Will never trust Angie's List again. Apparently they have not learned that a loss of trust is irreparable.

Green Effect Land & Tree - Very reliable, dependable and trustworthy company. Very nice young men. I live in a senior park with our trailers very close. This company took down an 80 foot Pine tree and was very careful and concern not to damage my neighbors homes. I highly recommend this company. Very fair price also! Thank you!

Received one of many calls from AL two days ago and decided to pick up the line. A review was posted with false information at the end of January. Some information in the review was true however this was from 12 years ago but AL allowed the posting to show it from 2016. I brought this to the attention of the AL representative and he told me he did not see this review and that we have an "A" rating. I disagreed with him and told him that from the contractor site it shows a "B" rating and from a consumer site it shows a "C" rating. He still disagreed and I just checked again today, both still show the review and the same grades of B and C. I have the review and response I sent printed along with the judgment document in the case to verify this posting. The rep was even told that PA HIC only requires me to report and judgments less than 10 years old.

I get a phone call and am given a lot of small talk, I have been called many times; and they want my business. But won't give me a price... But I FINALLY AM TOLD I WILL HAVE TO PAY FOR EVERY CATEGORY; and it will be very expensive to be in more than 3 or 4 areas. Hours on the phone and I start to understand they are reading off of a list as to what to say if I SAY something that is on their list. I was never given a price... And came here to make a complaint. Hours to this ** I was told there was never anyone else that left a referral and my customers say they have gone on to the site and left a referral. Now I hate this company... Never going to get any of my money.

My experience with Angie's List started out fine except for the clunky, very user-UNfriendly website which has never been updated for many, many years. Then I wrote one bad review out of a half dozen good ones and what happens? They call him to verify business and he somehow made them not post it!!! I called and over a few months of "Sorry, we are trying to update the manner in which we post."

After many years of having a $15 Angie's List membership, today my auto renewal was billed at $44! I received no advance notice of this huge price increase. When I contacted Angie's List 'member care,' I was never given an explanation as to when the prices changed or why I was not informed. After some back and forth, I was told that there is a membership similar to my former membership level that is $24.99. I told them to give me that level and refund the difference. I was then told that the person I was dealing with could not refund the difference, but that someone would be in touch in 1 to 2 business days. Ridiculous! The whole thing has left a bad taste in my mouth.

I had been advertising with Angie's List since 2009 to about October 2016 with my AC company. For the first few years we did really well with them, but as they saturated the market in South Florida with sub par HVAC contractors, even unlicensed ones, it became washed out, but that is not why I am upset. For the last 8-12 months we were struggling with them to fix our incorrect grade of a B when it was suppose to be an A, let's all face it. If you are a B rated anything on any online platform, you might as well not be there at all. They admitted to the grade being incorrect in multiple areas of their website, for many months, due to a website platform change.

Angie's List is not a reputable guide to "the best" and highest rated business services. We are so confused as to why these ratings are "great" when 2 out of the 3 businesses we hired were not what their ratings showed. A painting contractor had rave reviews but he reeked of alcohol the day he started the job, he sent different painters everyday, no one seemed to know what the other was doing. Another guy we hired to pressure-wash our house did a horrible job and didn't complete what was agreed to. He asked us to give him a good review because he needed the work. He mostly wanted to sit around and talk more than work. We completely lost faith in Angie's List and stopped using their recommendations.

Angies allows fraudulent reviews & does not verify consumer posts. No doubt, Angies will be out of business soon enough!! They collect money from contractors and boost contractor ratings based on a "Pay-to-Play" method. When we paid to advertise, they screened reviews by clients about us to ensure accuracy. When we got only a few leads which were worthless, we stopped advertising. Then Angies stopped ensuring reviews about us were fair... they allowed fraudulent reviews to be posted about our business. Not fair! Not right! Cannot wait to watch Angies go bankrupt!

After purchasing a lawn care deal that I received an email on from Angie's List, I waited two weeks to be contacted by the lawn service. I then called the owner and he informs me he no longer deals with Angie's List due to the 40% service fee they charge. While I don't blame the owner for not wanting to pay a fee, I feel they should have at least contacted me. And as for Angie's List, they charged my credit card for the $99.00, so I guess now I have to get my money back from them. I will NEVER do business with Angie's List again. I no longer give second chances! I should have known better.

In August of 2013 through Angie's List I obtained a contractor to power wash my deck & replace and/or screw in all the screws. I paid Angie's List immediately, their contractor called and set up a date. They showed up on the date and power wash my deck. It was raining, they said due to the weather they will return to finish the job at a later date. It has been over three years, I contact Angie's List every year to complain that the job was never finished. Every year Angie's List replies that since their contractor started the work, I must give them the opportunity to finish.

I first joined Angie's List about 5 months ago. As a new HVAC (air conditioning) company I wanted to get across to the sales rep. I have a good client base, but I would like an advertising company that could increase my service calls by 3 to 5 calls a week. Since I only have 2 workers I couldn't handle the volume. The rep then said 3 to 5 calls wouldn't be a problem at all in such a busy service area. It's been 5 months without a single call. I asked my account manager how the sales rep fraudulently led me to believe a paid advertising contract would give my company more calls, but still no feedback.

Angie's List is a farce. They do not vet their contractors that they promote on their website. I hired a fraudulent contractor who promotes himself on Angie's List. I would never consult Angie's List again when hiring a contractor. Their website cannot be trusted. I even called and told them about the fraudulent contractor and they did nothing to remove them or even cared about the stress and trauma my family went through.

We needed home services. I signed on with Angie's List. As I always do, I then checked a well-reviewed company with the licensing board in our state. The company's license had been cancelled. There were a number of serious issues, including substandard work and some involving money. I brought this to Angie's List's attention. Nothing happened. We subsequently received several Angie's List "special offers" for this company's services. I contacted Angie's List again; again, nothing changed. Then I wrote an Angie's List review of the company, giving it an "F" rating for this reason. I submitted the review twice. It never appeared.

I am the owner of a small business, Greater Mass Home Improvement, LLC; I would like to share with you my frustration with the popular marketing company Angie's List. I am extremely disappointed with Angie's List, instead helping me to grow my business, this company is putting me out of business. August 2016 I checked out the Angie's List website. I reached out to them to find out how to advertise my business. I spoke with a sales representative and a client success manager several times on how they would market my business, but it wasn't until several calls later did I learn the actual cost. I was reluctant; the sales representative was persistent, even the client success manager joined back in on the conversations. After much back and forth banter the Angie's List sales representative convinced me that there was plenty of work and very little risk involved, assuring me there is more work than contractors.

Updated on 07/16/2022: Please read my first review so this will make sense. Since my last critic, I had negotiated an annual advertising cost and agreed to a monthly auto-pay. 75-90% of the leads do not materialize too much but the one or two that pan out are very good clients that are serious about hiring a good designer. I'm still sad it became business/leads driven instead of the consumer only because there will now always be potential for dishonesty whereas when the consumer paid to get the truth, that's what they got.

Was talked into using Angie's List to promote our landscaping and house cleaning services. They ended up charging us $122/mo. We got a few small orders, which they take a commission on. Basically we lost big time trying to work with them. You cannot complain or reach anyone to discuss your account, other than a salesman. No one in management will talk to you, and you can't get a name. It appears that they have oversold their services, meaning they have too many vendors as opposed to members looking for service. So maybe a few vendors are getting orders from Angie's List, but most are being over charged and receiving few if any orders. Plus it is aggravating to only be allowed to speak with salesmen who have the same tired old line, "you need more reviews", "try a Big Deal". THIS IS A COMPANY TO AVOID IF YOU WANT TO GROW YOUR BUSINESS.

If you own a business who is hounded by Angie's List every other day to pay for advertising and choose not to do so, your company will still be a part of her local list, but the reviews disappear or only some show up. Most consumers would rather do business with a company that had many positive reviews. Angie's List takes that right away from you because of their greed. Also, I was on autopay membership. The credit card on file had expired in July of 2016. Instead of contacting me to update, like every other business does, they find a way around the proper way to do business. Lo and behold, in December, I get a notice from Angie's List that they renewed my yearly membership with a credit card that I had never given them, nor did they have authorization to use.

AngiesList is frustrating as heck. They had technical issues with their website, that literally took over a year to resolve. Reviews on my business had random coding text. When a reviewer searches for a specific business type, they present a list of business in no helpful order that is relevant to the searcher. My business information was dated and listed that I offer services that I had not offered for months. I contacted Angie's multiple times by email, and phone, to state that we no longer offer such services and it took over eighteen months for them to edit our business information. All the while, we received requests for services we do not offer. If you need to edit your business services on Yelp or Google, you can do it in three minutes... and those are free review sites.

This is most unethical and immoral company out there. I wanted to search for some handymen in the region last December, so I logged in once and searched - they never told me but somehow "signed me up" for a monthly renewal of my account for $9.99. To my fault, I didn't check my credit card statements and when I checked, I found they had fleeced $10.00 every month without my consent. Is there any lawyer out here interested in filing a class action case against this crooked business?

I used to advertise with Angie's many years ago but cancelled after poor returns on my advertising investment. They kept me on some of their lists because of good reviews. They kept trying to get me to advertise over the years but I never bit. Then one day I got a letter from them stating I had to fill out these forms and sign and return them or they would put my company in their monthly mailing and put us on their site listed as their Penalty Box. I was told I could dispute it but it would not be taken down. I have threatened them with a lawsuit if they tarnish my company name. The customer gave us a time period of 3 days to reinstall a chimney cap that was installed over a year ago and blew off in the wind. The customer didn't want to wait till the weekend as we were extremely busy and hired someone else then demanded money back or said she was gonna leave a bad report on Angie's. I had no chance for rebuttal.

Got a 1-year subscription in Dec of 2014. Nothing helpful on there for me. I have changed my debit card info since then but the account just auto-renewed and it is no Dec of 2016! Went to their site to protest and to their credit they SAY they have charged back my account ($6 more than original subscription). Here's what they say about the charge on a canceled debit card: They use a third party "Account Updater"! I wouldn't have thought such a thing was legal!!! The user agreement was new in June of 2016. I'm not even sure this provision for using an "Account Updater" was on there when I signed up. This "Account Updater" has very wide-ranging implications for ANY use of credit cards!

They charge you monthly fee for advertising but actually there are no real clients behind that. They make you sign a year contract, take your money and do absolute nothing. I am on my second month paying and there is absolutely nothing. The only thing they keep me busy with is calling me to ask for more money for advertising and besides the fees they charge you for each lead. I totally regret having falling for their proposal and signed a year contract.

I have read a lot of the reviews of Angie's List and I wish I had read them before I agreed to pay for a year of advertising. The leads were so poor that I bought out my remaining contract before it was completed. This company is not interested in you, the business owner, they are interested in your money and they are trained to take it. Period.

These people care nothing about their product or their profit and lie and say whatever they want, to money from you at all costs. In August, I called Angie's List about doing some marketing. The sales rep told me that the cost was $398, for the year. I thought that might not get me much, maybe move my company up a few spots, maybe bottom of first page, I thought, and I'd be happy with that. We don't need too many new lead, we are mostly referral based. So the rep walked me through the application. Never once did she mention a contract or that this actually $4000! I honestly didn't see that in there either. I trusted that she would tell me that would be the case. I've worked in sales before. You could get fired from the companies I worked at if you did not tell the customer the actual price.

I started a new business this year. A small one person service business. I joined Angie's List and very quickly received a call promoting their advertising program. Promises were made about what I kind of results I could expect. Based on that I agreed to advertise. I even had customers who offered to submit reviews to help speed things along. A month goes by and not a single call. The bill for month two comes out of my account and I call to discuss the lack of response to my advertising. Not feeling good about the results I decided to cancel. I will develop my customer base the old fashioned way. Face to face. That is when I'm told I will pay a 30% cancellation fee. Today, $390 came out of my account without warning costing me an overdraft charge. So I have now received nothing from Angie's List but I have paid them $500 for NOTHING! To me that's stealing. I can't recommend Angie's List.

I bought an Angie's List "Big Deal". So far, so good. I attempted to reach the vendor a few times. After several calls (FROM me) Carlos answered. We arranged to get my 4 hours of handyman work done the next week. Next week came, no service. I called a few more times, Carlos answered again. He said his van had broken down, and he was in a loaner now and would come out in 3 days. 4 days later, I was calling again... this time, he had been sick. Asked if he could come the following week? I said "OK, I really wasn't in a hurry, just wanted the work done." The next week, Hurricane Matthew showed up. Nothing to be done about that. I called and called after the storm, and it took over a week to get an answer. He said he was swamped and couldn't get to his calendar right now.

At the time of writing this review, I have been advertising with Angie's list for almost 4 years. For nearly the entire 4 years, they were my sole source of revenue, and it worked out great. I was making thousands of dollars a month (Which was great because I lost my day job during this time) and I was expanding my business. Christmas of 2014 was my best season to date... grossed $20,000 in less than a month. Things were looking great.

I spoke with Shelby from Angie's List. They say they were gonna take $360 a month from my account but they lie to me. Angie's List helped themselves with 4000 dollars out of my account without my consent. If you are a business owner stay away from Angie's list. They will steal your money.

I have been a contractor for over 15 years with stellar reviews and high recommendations. 80% of all our work comes from word of mouth but we do have some advertising out there that pulls the other 20%. I was contacted by Angie's List to pay for advertising which we never had in the past and still had the most reviews along with the highest ranking and awards to boot so why pay for a free service. Well there is no saying no to these people. I was even threaten that they would remove our spot from Angie's List if we did not enroll in this advertising plan. So with hesitation I enrolled and have been paying $500/month for what I do not know.

As a small construction business owner who made the mistake of advertising with Angie's List I will warn you to say far away and save your money. After relentless daily calls and emails from Angie's List for months I unfortunately answered the phone one day and was connected to one of the advertising representatives who made Angie's List sound like the best thing since the invention of the wheel. They promised my company growth and front page visibility. Since I was trying to grow my business from a single person LLC I was reluctant to spend the $130 a month in advertising costs because as a small business there isn't a lot of funds available. I decided, pretty much not allowed to hang up until I said yes. Guerrilla marketing!

After years of my Business being on Angie's List, with a ratings and awards given several years in a row, I was nearly forced into upgrading to pay a monthly fee or my Business would not receive "front page" location. So I did and it did nothing for my business, in fact I received less calls after I started paying to be there. When they called me to renew my contract I quickly said "no way" and that was that. However I now find they want money for canceling and they have "hidden" my profile from view. This has been over a year ago by the way. Business owners beware... DO NOT pay to have your business featured on Angie's List... They will find a way to screw you out of money and customers!!

We joined Angie's List for free and got reviews, but our name wasn't on the top of the list even though we had the most/best reviews. Our company called and then got talked into subscribing to them. We went to the top of the list alright, but 1/2 of our reviews got flagged or not posted at all! They told us it was because we were letting them post the reviews from our server and they don't allow that. I am sorry, but most of our customers don't post reviews unless you help them make it easier. They all had emails to verify who they were and did so.

W.O.W. LLC (Walk on Wood). Receiving a flyer in my door advertising resurfacing concrete was on point as I was looking for someone to do this job. I contacted Mike by phone and was able to talk with him. I shared with him what I thought needed to be done and he took time out to explain his procedure and agreed to meet with me at a specific time. He was on time and took great measures to share what needed to be done for my aging, cracked walkway with a free-no hassle estimate. Mike gave me a timeline and was true to his word. Mike was professional from the job's beginning to the ending with a pleasing personality. I have an absolutely beautiful walkway which causes my home to look magnificent. Thank you, Mike, for a splendid job well done and for the gate chore as well. (Truly grateful customer).

I am a small business owner that strives for good customer service with our without online resources. I have over 130 5 star reviews online. If people have an issue with the work that we did they contact us and then we fix it. It is simple. I don't believe that people that haven't done business with you can just leave reviews online which isn't fair or good business for anyone. I have been with Angie's List for over 7 years and for the last year it got worse. They upgraded their Business Center which caused a lot of issues for us to keep track of our clients' purchases through BigDeals and/or other deals purchased. We couldn't access this all year, and/or log in to see who is who.

I joined Angie's List in June of 2016 and was given many promises on how they would get my agency name out there and that they would have certain KEY words in their search field on their website, so that potential clients could find MSPI. After several months of talking to Jordan ** over the phone and emailing back and forth, I have came to the conclusion that Angie's List (Jordan **) just tells you enough information and makes promises to GET more money out of you. I am will be asking the AG office here in Ohio to start an investigation into this company and will be filling a depute with my bank. They defrauded the wrong person. My taped recordings is the only thing that is going to get my money back. They will promise you the world, but just give you a stage. I am out $750.00.

Angie's List charge me $500 a month and only produced 22 jobs out of one year. It is a total rip-off. Not only do they charge the contractors but they charged the homeowners as well. Any email blast that they did for me was done wrong, the wrong areas, products dates. The homeowners scheduled appointments upon them not upon me. It is the worst service I've ever seen in my life.

I joined Angie's List about 5 years ago and it has been nothing but trouble this whole time. In the beginning it was okay, I wasn't making a lot of money off of the site but the fact that my business was being promoted I was okay with it. In the past year, I keep getting switched between the account managers and as soon as I build a relationship, I keep getting switched. I was promised a marquee placement spot in the magazine which lead me to gain their trust but when I was ready to get put in the magazine, they told me I needed 75 more reviews, along with a payment that wouldn't secure my placement in the magazine. My original manager, Kenneth **, started to gain a mocking tone when I talked to him when I told him I didn't want gutter deals anymore because the gutter deals aren't worth it, I want to do roofs.

My recent experience is that if you looking for a company to sell you lies this is it! Run! Do homework on them. Look deeply before you get set up. The company in a whole is a joke. Only doing service with them for one month I learned very fast is that they take money not help you build. My experience in one month is enough and still with sending and explaining the same thing in emails and phone calls they still don't get no. They tried selling me as if I would change my mind. They even said how about a couple of free months. And today I get a customer from them for a service I did not consent. The nerve of this company is just sad. If you notice they have nothing really to allow reviews SIGN 1! Best bet is to change banks and do it fast before they keep charging you. Zero stars is what I would give them hands down period point blank. BEWARE if you care about the money you make to a company that can care less.

They are an unreputable company. They will cheat and lie, and not do their jobs as promised, and expect you to trust their calculations on billing matters etc., hypocrites, unethical!! AngiesList, no good, anyone paying can get a good rating, just as this company did!

I put my company on Angie's List hoping to gain new clientele. I quickly noticed that if you didn't pay them you would be seen by hardly anyone so I called to see about getting more exposure. I am a brand new business just starting out and when they told me the cost I told them I needed some time as I didn't have that kind of money for advertising on their site right now. They called two more times while I was working and I didn't call back. Today I got a very RUDE voicemail about how they were going to flag my account as I don't care enough about my business to advertise with them. They can't waste anymore time on someone like me who isn't even serious about my company and they are moving on.

Never signed up for email list nor requested daily email from Angie's List. Have 'unsubscribed' several times and in a week Angie's list emails me again. This has been going on for 6 months. It's like a virus, Yelp won't let me complain against her. I wouldn't trust this service.

They billed my debit card unauthorized to do so. When I called them their rep defended their right to do so...Yes it's not a huge amount or anything... but it's an UNAUTHORIZED transaction and I haven't had them for years. They said I left debit card for them to use recurringly.... I did NOT do any SUCH THING. They apparently keep and file the card you use and recharge you the next year whether you authorized it or not, as I assure you YOU DID NOT AUTHORIZE the transaction.Yes they are refunding it they said.

I have been a business owner and I have been reviewed by Angie's List members since 2008. I have to say that I have acquired very good clients and I have A ratings with AL. It is my understanding that members of AL pay to get reputable reviews and the ability to find good contractors to service them, it has never been that Business owners pay to be on AL.

Angie’s List sold out… My business has been in operation for over 22 years. When AL first initially offered marketing sales I paid for a years’ worth of ads with absolutely no results. My business has an impeccable reputation in our local community. Prior to advertising, I had almost 20 ratings with AL and everyone of them were an A. Since then AL calls 5 to 6 times per year soliciting for my business again. Every time they call I tell them that I advertised previously and received no results. About a month ago they tried again telling me their platform has changed and they are going free to consumers. Basically if I don’t “Pay to Play” they will remove my business listing or put me at the bottom of the list even though I have a great reputation and have been in business for over 20 years.

Angie's List business model changes have turned a homeowner network of neighbors helping neighbors into a contractor pay-to-play business. When searching for a contractor, I noticed that the only listings that showed reviews or descriptions were the businesses that paid for placement. Those that didn't pay are relegated to the "poor mans" area without any description or review number. I am disappointed with the changes and now need to find a new service to help find reputable contractors that has at least an ounce of legitimacy. Shame on you Angie for letting this happen. Your company has come full circle by taking us back to the era before Angie's List - which was the original reason for starting the list in the first place.

As a member of Angie's List, I signed up for their promotion and what I found is following: Reaching customer service of Angie's List is completely useless. Whether it is a chat or email or telephone. They never follow up with you. The contractor who was supposed to provide the service never rendered the service. Why? I asked for the insurance info. The painter didn't have the insurance. I was provided w/ auto insurance which is completely useless if someone is doing the work. I reported on Angie's List the review which was critical of the painter and Angie's List to list them in the promotion (they still do it today - 8/26), the website never published my review.

I decided to sign up for the "free service" element of Angie's List to check reviews and see if the service was beneficial. I was never a paying member and glad I never took that step. I was looking for an asphalt contractor to replace our aging driveway. What I got when trying to read reviews was interesting. A contractor, listed favorably on other free sites, but, listed in their database could not be reviewed. It kept pushing me to 3 contractors that were rated A by their service. My research had identified that the 3 listed had some issues (via other sites) and I was frustrated not being able to review the contractor that had provided a quote.

I am the top rated handyman business on angie's and have been for many many years but I won't pay to advertise so they are going to bump me down to the bottom and list bad companies ahead of me because they will pay. What was a good company with a good idea now is a ripoff money hungry company that doesn't help consumers but now helps bad companies that can't get by on word of mouth good work! Angie's is the biggest fraud consumer ripoff out there!

Paid for a membership, found an electrician - had cable rerouted. After cable was rerouted, there was a problem with a shower leaking. I did not put two and two together that the shower leaking into the ceiling was a result of the cable rerouting. Had tiles removed from floor of shower to view the shower pan and it was determined that the cable was going right through the shower liner. Angie's List would not allow the bad review of their electrician. I never used nor trusted Angie's List after that experience. My advice is to stay away.

I need a roofer badly due to raining weather and leaking roof. I paid PayPal for silver member on 8/11/2016. I had problem signing in. Send email to memberservices@angieslist.com. My email said it was undeliverable to recipient. I asked friend and finally found a roofer. I filed a dispute with PayPal. PayPal told me to contact Angie's list. It was in vain. PayPal is not that good for the benefit of the consumer either. I send a total of 4 emails. It all came back as deliverable. I finally found their phone number to call. I told them that since there is no way that I could sign in, and request for refund. They said that they do not refund. I just have to use it for a year. So I went to website. I found it is useless. I can get better information from local Pennysaver. Please do not ever subscribe the useless services. Do not waste your money.

As a business, we get multiple calls per month to advertise with Angie's in order to put our business in the spotlight. We do not advertise our business on Angie's List. 3 top complaints: We received a negative review. I researched all the information provided in the review, I could not find the customer or address in our database. I'm not sure if someone accidentally posted to the wrong company or if someone was deliberately posting a false review. When I called A.L. to discuss, they said if they cannot reach the reviewer, they cannot remove the review. Eventually it was removed;

Caliber Constructions initial visit to my home was on 6/2/16, when Caliber's sales representative Tim ** came to assess home repairs and provide me a quote for indoor/outdoor projects. During that visit Tim ** inspected my roof and informed me that he could immediately see I had severe hail damage. Tim ** assessed the damages and quoted me $12,505 for all repairs. Tim then told me I needed to call my insurance agent and advise them I had severe hail damage. I did so trusting in Caliber's expertise to identify hail damage.

Crappy service. Only free now because HomeAdvisor came along with free service, and Angie's List couldn't compete. Beware even giving them your email address, because you'll get spammed forever, even after you repeatedly ask to be taken off their email list. I hate this company. Use HomeAdvisor instead.

I purchased 1 hour of electrical work. It took over 4 days to get a response, and I only heard from them after giving them a "F" rating. I am still waiting on a refund of 69.00. I hired a real company to do the work. I am waiting days for Angie's List to respond...still waiting.

To keep a long story short, Angie's List will upsell you every year when you have to reinstate your account. And not by just a couple dollars. More like 75% higher than what you paid the previous year. My recent experience is that I was sold something I didn't want and my monthly charge has gone up from $166 a month to $366 a month. Angie's List also took $800 from my credit card to charge me for a past due bill I knew nothing about. I'm sure I'm confusing anyone reading this but that is the issue. Angie's List makes it so difficult to understand their policies so they can whack you for more $$$. The agent I work with on Angie's List, Brian tries to be helpful but his hands are tied too.

I was a paid member for a couple of years. During that time, I was REPEATEDLY contacted by them to review businesses I'd never used. I told them this, but would receive an identical request within a week. I finally called them and told them that, their knowing I hadn't used the business but they wanted me to review it anyway, made me distrust their entire business. After all, at that time their big claim was that each business was reviewed by someone who had actually used their services. NOW, I'm receiving requests to "renew" my membership or lose all my information, including the legitimate reviews I did perform on businesses I had used. Their current, copious advertisements state that NOW their service is free... and yet, they still want paid memberships... or else. They are simply not trustworthy. Period.

As a company we receive 10-15 calls a month from them asking us to advertise. We have told them over and over we are not interested. They in around about way have always threatened to list us as closed for service. Today they left a flat out threat, advertise or have your listing stopped. We will never do business with these people. The only thing we hear or read is bad.

I was with them yrs ago when you had to pay to go on it... It wasn't good. There was one review to a Dr office that was good so I went and it was a horrible experience. I was stuck with it for 3 months. Now she says "join for free" so you waste time to fill out the information. Can't do anything without paying crap!!

Angie's List has a real bait and switch mentality when it comes to their clients. For starters, this statement they make about no business being able to pay to be recommended on Angie's List is false. Second, I hired a business to come out and give me a quote from their site. The business gave me a quote for over twice what anyone else had quoted me, and I had 4 quotes. Third, for business owners, (like myself) they really scam the business owners. They tell you that if you get good reviews and ratings, you qualify to buy advertising packages on Angie's List, as I noted. They sign you up for about a year. 3 Months or so into your advertising package you paid for, they tell you they made a mistake in how many reviews you need to qualify. Then, they keep your money, and cancel your ad package.

As the owner of a construction company I was advertising for free on Angie's List. After numerous phone calls from them they talked me into signing up for paid advertisement so I could be seen more efficiently. They scammed me out of $3,000, promised me things that never happened to business owners. Save your money, it's a scam. To homeowners looking to have work done, go to Google.

New Angie's list Job Profiles - This is a joke. Asks some of the stupidest questions that have nothing to do with work history, but keep sending you emails until you block them or jump through all their stupid hoops. Waste of time and very annoying - don't fall into the trap and answer 1 of their questions because it will never end.

We wanted to let people know that we had the best service given by the above mentioned company. They came on time to see the job; gave us the estimate also when promised. We decided to work with them and cannot be more pleased. The job was started when scheduled, done and completed before time to our complete satisfaction. They did what they were supposed to do and then some! We are very glad to recommend them very highly.

Angie's List is completely unethical. They allow any review to be posted without investigating the author of the post. As a small business owner, it makes it very difficult to maintain the good reputation that has taken years to build.

I am a self-employed contractor who recently got out of Angie's List. Why? First, I would receive numerous phone calls from them daily trying to get me to buy advertising. It got to the point where I had to block their numbers so I could actually do some work. Second, I rarely go onto their website but happened to one night and saw a terrible review about my business from someone who I have never known or been contacted from. Probably a competitor. What irked me was Angie's List never notified me that there was a bad review. They just left it up for others to see. I felt terrible because I only had excellent reviews. So goodbye Angie.

What I haven't experienced is the mythical "Angie's List member discounts" from ANY of the providers that I've contacted. Of all the providers that I've contacted through Angie's List, I've only found 2 that I felt comfortable enough to hire. One of those I hired was extremely good. The other got my business due to lack of competition in its field. I could have found these providers without Angie's List and for free.

I have a small business of cleaning services and they call me to get a good deal with them. The salesman never told me I have to give them 40% of each job I get hired plus the monthly payment. They have the weird people there. This is a big scam. I get out of them contract because I can't read very good. I ask the manager to tell me all what it is. She did not. Verbal agreement has to be the same of writing. I lost money, 2 cars, plus I got bad bad reviews from them "customers". I had one. He is always on prescription drugs. I don't feel comfortable sending my females employees with people like that. I think this is two way street.

I subscribed to Angie's List about a year ago and used a couple of their providers with good results and left positive reviews. Unfortunately I contacted a provider that had a terrible outcome. When I wrote a negative review I was advised that my contact information would be sent to that provider and I had to agree or I could not leave the review. In the current world environment I do not feel safe in leaving a negative review and having my contact information sent to the person it was left about. I could understand if they gave them my zip code but giving them all my contact information is downright scary. The world is scary enough without sending someone ammunition and my contact information to seek revenge. No wonder they have such great reviews. Anyone in their right mind wouldn't leave a negative review knowing that the person it's about is going to be forwarded the review and the reviewers contact information.

I would not recommend Angie's List. I signed up a few years ago and they do not give you adequate notice that your "automatic annual renewal" is going to occur. I had 24 hours notice to cancel and only a vague subject title in the email they sent me to alert me my membership was up. I realized I was automatically re-upped and charged approximately 50 dollars when I received my credit card statement. I emailed them and was told I could send another email requesting a new renewal alert for next year that would give 30, 60 or 90 days notice. There was no offer to reimburse me for this year's membership that I do not want. The offers Angie provides via emails are ridiculous and are not useful - for example $99 for a roof inspection, when you/I can get this for free from any decent roof contractor you can find from word of mouth or Yelp.

Like many others, when I signed up for Angie's List I did not see that buried in the barrage of words, ALL accounts are automatically on auto-renew. I logged in twice in a year, did not find the platform useful. I find word-of-mouth among people I know is still better. Didn't even know my account had auto-renewed. I don't think they even send an email receipt. Months later, I realize it has auto-renewed, contact Angie's List & they REFUSE to refund any of this year's membership. They fall back on "it's in the agreement". They KNOW people don't see that. CEO is from McKinsey, so they're just wanting money. And good God - how to stop getting their stupid emails pleading for me to review service providers?! No, I don't pay for something and then put in volunteer time to keep the product relevant. Super shady money grubbers. Avoid.

I signed up with AL 2 weeks ago and have had nothing but frustration since. First, it took a week for my coordinator to call me and I had to send an email prompting her to call me. Then we only had problems with the website, and I could not view my ad, the coordinator sent me a screenshot, but on the side of the screen I could see she filtered the results to make me look as if we were appearing higher on the page. That was the last straw, I felt so swindled, I let her know I want to cancel and she said there is 35% cancellation fee, NO!!! I will not be paying this or it will go to court, I never signed a contract to that, I reviewed the agreement over and over again!!!

I think the premise of Angie's List while interesting is a scam to fleece the contractor and consumer. I cancelled membership 2 months after looking and evaluating their contractors (definitely more expensive ). Going thru my billing they have been auto-renewing my Paypal accounts for a couple of years! I think this company is unethical both ways for consumers and the contractors - Avoid, you have better options.

Do not join Angie's List! They only want your membership money, and do not care about their customers beyond that. Their "HASSLE FREE" membership, is definitely not so hassle free! Once you buy a membership, you are stuck with it for a year. They have a 100% no refund policy! They offer absolutely no refund, full or partial. No matter how long you have been a member. It may only be 2 days. Doesn't matter. Maybe you have not been able to find any deals that works for you. Doesn't matter. Maybe you are just not happy with the program or exactly how it works and even if you have not purchase anything through them.

Signed up for a one-year advertising package for over $1K with early termination fee of 30%. Promised more referrals for work than I could handle. Nothing else I had to do. Several months went by and no calls. I left 5 messages for a return call. Finally had to stop the monthly payments before I got a call and only to tell me it was my fault no business, and AL tried to sell me more advertising. They said they would do an internal investigation to find out what was promised and if promised more than I received then no early termination fee due. I got a call after the "investigation" saying no early termination fee cancellation. Go ahead and sign up with AL if you feel lucky and desperate. I'm currently having great luck with Thumbtack for a fraction of the cost.

I paid for angie's list and once I had access, learned it was not at all useful to me. Yelp reviews & recommendations were less biased & more helpful, so I didn't even log into Angie's list again after a couple attempts of it being unhelpful. Today I get notice that they've deducted money from my PayPal account & contacted them immediately, expecting my account could be canceled and my money would be refunded as requested. I was told they canceled my account BUT COULD NOT REFUND ME. I was never sent ANY email notification that this acct was even nearing renewal & that was definitely not an accident. They told me all accounts are set to auto renew & give no warning that they are charging you - SOUNDS LIKE A SCAM IF I'VE EVER SEEN ONE. Not at all a legit company - AVOID.

We paid for a membership that allows us to check any business in the country for one fee. For months now, we have not been able to use the site, as it gives us businesses in Wisconsin and Minnesota or God knows where when we are located in Florida or Rhode Island, or California. (We have multiple residences). Over 11 calls to customer service has just resulted in wasted hours on hold, promises that the site would be fixed, and agreeing that the situation is intolerable. That upsets me the most. Someone must have told the agents to just agree with the customer to settle people down, but it makes me more and more upset.

Very disappointed with what Angie's List has become as a result of its owners' determination to monetize it. I became aware that AL reviews are no longer what you could call disinterested when my painter, a man who was referred to me by a friend in the trades, remarked that he had paid -- a pretty stiff fee, we might add, to get himself posted near the top of AL's listings. Charging these guys to be listed in a resource that's not unlike Google as a kind of search engine (only more local) causes them to raise their prices, or else cut corners. It's not like a painter doesn't cost enough. Thank you! One could do without that particular type of artificial and unnecessary inflation.

I recently received an auto renewal charge from Angie's List. If you have ever used Angie's List - you are automatically signed up for auto renewals. You probably don't know that this is the practice. Any business that automatically "auto-renews" your membership as a default is scamming you. They rely on you not to notice.

Twice after reading A rated Angie's List of companies, I have no reason or idea of an A rating! Two days ago after Angie's List emailed me a list of A rated plumbers, I did choose one. Nightmare! This company is horrible. They nearly scammed me of nearly one hundred dollars for a service call. Any charges from this drippy company will be disputed! The customer service is rude and sarcastic, among many other negative attributes! I had to contact another plumbing company and pay prices which were expensive, but the work was completed. After this terrible experience, I would definitely NOT consider Angie's List ratings or take your chances! Good Luck! If my husband wants to continue the subscription, he can pay the fees. I would rather spend my time and money elsewhere!

We began receiving reviews which were mailed to AL. My assumption is: It is then up the staff of AL to enter these reviews. How else do they get online to be read, if they were mailed. They misspelled words so badly the sentence didn't make any sense. And to make matters worse, it even read like "he bed me." Later, I offered suggestions for how they might fix it (since they seemed clueless). Unbiased, but at least a proper sentence. After about 7-8 emails, of which most were responded to in 2-4 days, some not at all, they said they were unable to change anything. Then they sent me an email about "what to do if you receive a negative review." The review was very positive, the client loving the work he received from the doctor. They were and remain unwilling to correct their stupendously bad entry. Extremely dissatisfied.

I joined Angie's List, it said nothing of not receiving your membership dues back. I found a service that I needed but they were 55 miles away. By the time that they responded, we had someone else do the work and did not need them. The $99 we paid them, could not be collected from Myrtle Beach Gutters. They said we had to get it back through Angie's, which said they could not return it to us.

I have a home inspection company. I have an account with HomeAdvisor and made a profile with AL. I put the review links in my email signature for customers to leave reviews for me (btw I have a 5 star/A+ rating). AL contacted me and I agreed to a phone meeting. They of course start their conversation with "You are agreeing to make a decision today by taking this call". Really!? So we go through the whole spiel and when I ask if they can lower the price so I can try it out what do you know it goes from 5k a year to $200 a month.

Too bad, Angie's List is no longer usable for me. I too was told that the problem where I cannot narrow my search to miles within my area was a glitch, weeks ago. It still does not work. I really like Angie's List until it became this "in your face" website trying to sell me "offers". They have ruined it and it looks like I will have to go through what sounds like another awful experience with them of canceling my membership, which they are auto charging my credit card for now. I don't remember even giving them permission to do that, but they just did a couple months back. It's like 12 bucks and I had used it several times before, so I let it go. It's now becoming the unusable rip-off site. All I need is to find someone to install a faucet locally, not offers and lists of folks too far away. Reviews have also been made harder to read now.

After filing a complaint with the BBB, Angie's List provided a full refund.

Here is how it works. Somebody from Angie's List will contact you. A smooth talker will let you know that you are now eligible to advertise on AL. They tell you they will promote your business by advertising your goods and services. You will pop up on internet searches and social media sites like Facebook. They tell you a rep. will contact you to set up your "storefront". And that your business will alternate with other business for the top advertising spot. The sales rep you speak with is very confident that advertising with AL will increase sales. They also tell you it will take 2 to 3 months for your advertising to start lifting your sales. You decide to go for it. You agree to a $245 a month advertising campaign.

It is impossible to get in to find someone to do a job for you. You have to pay. Why doing it if you can simply Google anything you need. Also if you want you can pay them and leave a review. Don't trust this scum.

If you are looking for a contractor do yourself a favor and look for one in a different place.

I bought a subscription for my mother in law to help her look for doctors. She didn't use it much, so, I initiated a chat through their website to cancel it 1 week before the renewal deadline. Now, a week later, they charge me anyway. So, I've been sitting on hold on the phone to tell them to reverse the charge, so I don't have to file a dispute with my credit card company. In general, I'm happy with Angie's List service in my own town, but they make canceling your account a nightmare. If they leave me on hold much longer, I'll have plenty of time to file the dispute with my credit card, and find other places to leave negative reviews.

Signed for the service and every time we search for a service their FILTER option only shows up for seconds not giving you time to narrow the selection and forcing you to look at all businesses in that category. So pretty much you are paying for more or less what you can find for free. I even called the company several times and the only answer "is a glitch." Decided to cancel and guess what can't do it over the phone. RIPOFF.

Our company has advertised with Angie's List for many years. Over the last 3 years or so the leads have trickled down to nothing. We have been getting zero leads and paying more than ever to them. They even send us leads we have to additionally purchase for a fee from non-Angie's List members. We tried this and paid for the lead and it was completely bogus. Sometimes the customers don't even call you back! So we obviously cancelled our agreement because we were simply not getting anything in return for our advertising fees.

My small service company decided to advertise on Angie's List. A person we didn't even provide service for put an "F" review on our company because we could not service the town they lived in. Then this same person during the review added a slanderous / defamation of character word to the review for no reason. Angie's List refused to take the review off even though we never serviced this person and refused to at least remove the slanderous / defamation of character word. I've required a refund for the remainder of my term and will never advertise with this company again. I've also contacted my attorney.

I am a small roofing company. I am on HomeAdvisor. Angie's List made their program sound so much better and offered so much FALSE HOPE!! I did everything I was asked to do and then some. I have not gotten a single call out of them let alone new customers. As a matter of fact when I ask my customers from other sources to leave a good review for me on Angie's List they send me emails that say sorry but I'm not playing their game at Angie's List. It makes them mad because they have to become a member of Angie's List in order to do so and jump through a bunch of hoops to get there. When you call your rep they don't answer, when you call their supervisor he doesn't answer and doesn't return your calls even if you're polite as God can possibly make someone.

I searched for a mechanic. Got their page trying to sell me access to their reviews. It had some sample reviews (with business name hidden) for "local mechanics in (city where I searched)" with names ("Cindy **" for example). Then I searched a sentence from the review on google and voila! Got their exact same pages with mechanic reviews, exactly the same words, but in completely different cities... Liars!

We were sold on the $250 a month package and had a team with Angie's List. We built a relationship with our team and they (I thought) understood our needs. We are a small business in a big market and were happy to hear about the e-commerce portion of our package. It took weeks to figure out what promotions we were going to use. After seeing many samples we finally decided and sent the information in only to get a call that the e-commerce team member had been replaced with someone new. Our new "team member" didn't have any background on our company and didn't even know what line of work we are in. After (I thought) we got everything straight she sent me a proof for what our "store fronts" would look like. EVERYTHING WAS WRONG!!! When I let her know I just got attitude back. So I called my business relationship team member only to be told she had no idea what was going on and would get back to me. That was 2 days ago.

When I spoke to the salesman on Angie's List he told me that there were 7 thousand plus searches last year on Long Island for carpet cleaning. I decided to take an ad for $250 per month based on those numbers. I just spoke to a sales associate who advised me that in my territory only 720 searches were done for carpet cleaning last year in my territory. This is a huge fabrication of the truth and I told the sales associate to kill the ad and find out exactly what the salesman said to me. When he got back to me he said that the cancellation fee would be waived and they would refund some money back to me. He went on to say that they weren't admitting anything and that if there is any doubt about what was said Angie's List will find in favor of the customer.

I have used 2 of Angie's List recommendations and all three experiences were terrible. The first were electricians that tried to charge me $5000.00 for a job that should have been $2000.00. Thank God I did some research and did not hire them. The second was an appliance repair company that totally ripped me off. I should not have hired them, but I desperately need to have my clothes washer fixed. They charged me $300.00 for the job and after some research I found that the parts should have only been less than $100.00 and they charged me for 2 1/2 hours of labor and were only here for 15 minutes. Also, the technician was condescending and rude. I am not sure of the name of the Electrical Company, I think it was American Electric, the appliance repair company was All Appliance Service. I will never use Angie's List again. You can't trust it and I am sure these vendors pay to be on her list and then you pay to use it. WHAT A SCAM!!!

I was called by an Angie's List salesperson and I agreed to a monthly ad with monthly payments and that if I was unhappy, I'd simply stop running my ad (At the tune of $1200 per year). I wasn't happy as I got no calls so, I decided to stop running the ad. I was told that I agreed to a 1 year contract and if I decided to not pay for it, I'd have to pay $420 for a cancellation fee or I'd be turned into collections and have my credit affected. I specifically told them on the phone that I would only agree to a monthly agreement as in the landscape business, there is no reason to advertise year round.

In reviewing my credit card statement, I noticed that Angies List automatically renewed my membership for a new year at $9.99, without my permission. That's a no-no!!

I am very dissatisfied with Angie's List, LLC. I now understand this company was once founded on local businessmen, work ethic and great referrals, but since it switched hands it's all about the money. I would not recommend this pay to play, high pressured marketing strategy. As a small business owner, I would like to see a return on my investment. I have not received any potential clients, one phone call or email request for my services. I wasted hundreds of $$$ dollars since I was talked into paying a monthly fee last year. Looking back on it now, the commissioned sales rep from Angie's List was very persistent on getting me to join. He literally started out at 3 times the cost, then hounded me every week until I made the mistake to believe him that this would easily pay for itself and be a no-brainer. He talked to me like I was his buddy and he was doing me a favor.

DO NOT purchase this list. I signed up for her list during a remodel 3 years ago. I found only amateur and unprofessional workers, despite "good reviews". I agree with many of the other reviews. Once signed up, it is extremely hard to be removed, if not impossible. I paid for a one-time, temporary subscription thru PayPal. 3 YEARS LATER, they are still charging my account! I have contacted them countless times over the past 3 years to be removed from their list (emails, paper mail and payment). They just ignore me and keep charging! I have never had such a hard time with such basic communication with a company. STAY AWAY from this money hungry company.

When I first joined Angies List I was remodeling my house and was very excited about the opportunity to find recommended contractors. But the only good reviews I ever was able to post were for people whom I had found BEFORE I joined Angies List. All the others -- two handymen, computer repairmen, electricians, drywall repairmen, HVAC companies, landscapers, etc -- did very poor work and, in some cases, had to be asked to leave before even completing the jobs for which they were hired.

My business closed down 3 years ago and I STILL cannot get them to close out my account. It is still appearing on the internet under Google search and I am getting daily phone calls from people who "saw my ad on Angie's list". HORRIBLE customer service and shady business practices.

Not a very honest company and very money hungry. When I discovered that companies that paid the most get at the top of their list. I felt that they were being dishonest because they are also charging us the consumer for the site. It not solely based on the best companies but based on money they can put down. So you potentially hire someone so so based on how much they paid. I have quit my subscription and trust the Google review that seem to more honest and not how much some company pays.

For a company that claims to help consumers, we need to watch out for Angie's List. Forced sort order to display ads at top of results is reprehensible. And they make it VERY difficult to cancel or change auto pay on account. I give Angie's List a grade of "F."

People, please be aware AngiesList.com DOES NOT screen people. People who are thinking about hiring constructor, roofer, plumber, electrician, etc, by looking at Angie's List MUST check criminal record before hiring to avoid nightmare. I found name of constructor who has criminal record and known to take pay before he finish job and stop coming. When I checked constructor I hired on Angie's List, Angie's List is giving him top rating. Why Angie's List make people to take chance of hiring criminals and have nightmare?

To begin: I have tried repeatedly to contact AL via telephone at a myriad of numbers listed on their website so I may cancel my account. ALL numbers are answered with a recorded message that the offices are closed for a "company function" to "celebrate the Memorial Day Weekend" and they will re-open on Tuesday. HELLO! It is March! Also, I just discovered that VENDORS PAY to BE ON THE TOP OF THE LIST. Meaning, the list of vendors is NOT ranked by reviews, but rather, how much is paid to Angie's List. Total ripoff.

I joined Angie's List a year ago (3/6/2015), partly to help evaluate moving companies. I put a note in my calendar to contact them in time to cancel the renewal. I attempted to do this online, but could not. I emailed them on 3/1/2016. They responded that I did not have a live account. I reconfirmed on 3/2/2016, doubting that this was the case and giving them more information. Again, they said I had no account. Again on 3/2, I contacted them. I had just received their printed magazine. I asked how I could receive this if I weren't a paying member. I provided all the information on the label. On 3/9 I received the following: Your account expired on 3/6/16 and renewal attempts will be made. Once again I told them that I wanted the account canceled and no charges to be made. I doubt they will cancel and may have to notify my card company of their fraud.

I usually do everything myself but for a sometimes I need an expert (in this case someone to cut some granite in my kitchen). I couldn't find anyone useful. That is fine. Not everything works out. But now Angie'sList keeps sending me catalogues and they won't let me unsubscribe. When I asked to be taken off, they placed me on hold. After 20 minutes, I hung up.

I own a company and signed up on Angie's List. I had a A+ with the BBB for over 20 years. I have a C rating on Angie's. Why? Because a woman called my office for a quote. I answered her back with an estimate. Told her I will wait for a reply. She never replied and wrote a bad rating on my business. Without even letting me give my side of the story. She said I didn't show up for the appt. I never made an appt with her. She requested a service that I didn't need to have an appt. I know my business gets messed up with a big brand business. Also used to get bad replies to the BBB for a business with my name in Richmond. But Angie's List didn't even send me her complaint. I got one review and it's a bad one of a customer I never had an agreement with. They won't answer my emails or take her complaint off. Go with your local BBB. They are out there for consumer and business owner alike.

I subscribed to Angie's List. I found the services of highly-rated contractors (rated by Angie's List) did not match the very poor performance. I tried to cancel the subscription as the service was useless to me. It was virtually impossible. I was on hold FORTY MINUTES. I spoke to a rude operator who said there was no other way. I could NOT cancel online. Then she told me they were having "technical difficulties". Then she said the slowdown was "lunch". I demanded a supervisor. She put me on 30 minutes of hold. Strongly advise you avoid.

My subscription was suspended because Angie's List thought I was abroad. I had no access for 3 days. When you pay for a service, contact me immediately. Don't provide a message that says "your account doesn't exist" for 3 days. I was trying to do a major renovation project but if you can't do searches for 3 days, what's the point? I will not be renewing and I will never give my feedback on service providers. Why help them when they shut you down at will?

I signed up for AngiesList in 2015. After a month, I realized I didn't want the service and I didn't agree with their political stance. I decided to cancel my subscription. William ** from AngiesList sent a confirmation email saying that it was canceled and wasn't going to be renewed in April 2015. I was balancing my account and found a charge from AngiesList for $6.99 on 2/25/16. I called to ask for a refund and they couldn't find my account with my email. When I brought up the email cancellation from last year, I was asked for my name and state; somehow they were able to find it. The account is canceled hopefully and a refund is coming. I hope that no one else encounters the problem of a canceled account renewing. Thanks.

I joined Angie's List when first moving to Florida. The landscaper I hired through them was under the influence of something and all the plants he installed in a row were crooked and diseased. I was afraid of him because he was obviously drunk or high when he did the work so did not report him to Angie's List. Then I hired an HVAC company through Angie's List to do my regular maintenance. After being sold on some questionable "building code" upgrades, I checked their Better Business Rating and found the company that had an A+ rating with Angie's List had an F rating with BBB. Never again will I subscribe to Angie's List.

I purchased carpet clean service via Angie's List (AL). They never showed and AL did not refund me. I ended up hiring another service to do the job. AL just took 29.99 out of my account and I ended up w/ an overcharge. They refund 29.99 but not the overcharge. I do not recommend AL. In fact I encourage you avoid AL.

I hired a contractor based on Angie's List certification. The contractor was totally dishonest, substituted materials on me, cheated me, left my house in a mess. I contacted Angie's List about my problem with the contractor and they did nothing to help me. Their warranty is worth nothing!

As a business owner and member for 2 years 6 months into the 3rd year, first 2 year's great. Then Angie's List going into 3rd year kept pushing the big deal and wanting 30% of said deal. Meanwhile putting my store front closed down without my permission, leaving me with no sales. And still their monthly payment was paid on time now for 2 and half years. And now they send lead jobs at a very high price and still no sales through my store front. And I can't reached corporate. Only sales reps. trying to push the groupon. Woops I mean big deal... Oh by the way I have been in business for 28 years serving Jacksonville Florida and by far Angie's List is the champ at bait and switch advertising.

I am so disappointed in Angie's List. Beware!! After spending $18,000.00 over the course of two years we cancelled our Business Membership. Needless to say: Two weeks after cancelling we received a bad review from an unknown "customer". Please read details. "Review Date: January 13, 2016, Member: Stephen **, Category: Remodeling - Kitchen & Bathroom, Services Performed: Yes, (More Weight is given to a review where work has been completed.) Work Completed Date: September 12, 2015, Hire Again: No, Approximate Cost: $8,500.00, Description of Work: Poor workmanship on install. High price., Share on Band of Neighbors: No." We contacted our salesperson because we did not recognize the reviewing customer's name. After 10 days of Angie's List "attempting" to contact the customer, this was the response we received from our sales rep...

I have many very satisfied customers who recommend my work on high-end additions and remodels. Over past 12 years I have a repeat clientele... so I got repeated solicitations from Angie's List. I finally gave in. I sent in many of my top rates from customers... had to send Angie's list their reviews to go up in her ratings. Come to find out she doesn't really rate their reviews until they pay for a membership. My reviews lay buried until they pressured my customers to join. What an embarrassment. I literally set up my faithful customers to be pressured to join her list! Doesn't matter what they said. It wouldn't make top of list until they joined. What a scam. If she was looking for top contractors w/ unbiased reviews he didn't take those views until they registered as paying customers!!!

I was call by my account rep saying "I need to help you bury those bad reviews"? After seeing, and searching through my customer point of sale system. I reply, "those are not my customers. I don't want them buried, I want them removed". My rep said they would check into it and get back to me. That never happened even w/ a reminder. I asked for a refund but again no reply. If they can't police their own Angie's List members, how can their reviews be trusted.

I'm very disappointed that a lawn care service that I gave a break to when they were a start up, got too big and put me to the back burner. My lawn was not mowed for three weeks and I had people yelling out "mow your lawn!" I was humiliated and hired another company and then SOS showed up out of the blue. 3 weeks too late. They sent me a bill that I would not pay and then posted a large notice on my house saying OVERDUE BILL. To me it seems Angie's List will add any company as long as they pay with no background check. It is not just me, the attorneys I work with said they were very disappointed with this company.

I signed up for the "unbiased" reviews only to find out they are hiding negative reviews. This resulted in my going to a dentist with a "A" score only to have my tooth ruined & now I can no longer eat on that side. Attached are photos showing I posted a "F" review and another one that shows it's now visible to others.

I was misled about my listing and immediately called Angie's List to rectify the situation. I was informed that my ad would stop and I would not be billed. A year later I received a bill from a collection agency. Angie's list claims it's a cancelation fee ($1400 and they would agree to accept $500) in the letter from the collection agency. It sounded as though I negotiated with them when I was never even contacted or billed. As a contractor I pride myself with offering personal service and integrity. If a contractor used these types of tactics we would be labeled as crooks. Who protects us from sharks like Angie's list? I am disputing these charges and want to warn others of their shady business practices.

I've had the experience of other reviewers. Angie's List would not allow me to cancel my annual subscription on a pro-rated basis and then charged me again the following year. It's so ironic that Angie's List operates under the same deceptive/negligent practices as the vendors it says it protects us from.

I signed up for Angie's List on November 19, 2015. It did not provide information on the market I needed. I called customer service that same day - November 19, 2015. They confirmed the problem and, at my request, cancelled my membership. One problem, they continued to bill my credit card. The customer service agents are great when you first call, but they will not let you cancel.

I was searching for a private detective in Oshkosh, Wisconsin. Angie's List verified that there were 2 out of 12 that were favored. I paid the upgraded fee and then paid an additional fee for services that were suppose to have been included. THERE WERE NO DETECTIVES IN OSHKOSH. I called Angie's List for a refund complaining about false advertising. The representative challenged me on what I reported. I had taken a screenshot of the false information and was glad to email direct to representative. My $ was refunded. Unprofessional company. I still have the picture that verified false advertisement! So if you want to fine this company, I'll help!

Angie's List lets anyone who is paying for their services post whatever they want and I had a client post a really bad review about my company and I've been in business for 30 yrs and I'm appalled by Angie's List not taking this seriously. This company (AL) is all about profit and nothing else.

My account was set to auto renew on 12/26/15. Unfortunately I did not realize this until I saw the charge on my credit card on 12/27/15 for $29.00. I logged in and contacted them. I was greeted by customer service agent and whom I told what I wanted to do. She asked me why, I told her I did not need the service anymore. She responding saying there were movie tickets and restaurant discounts that I could use, and that she would offer me a 20% discount to stay. So far standard procedure if you and to cancel membership. I checked out what was available and saw it would not be worth it to me, so contacted an agent again and told her what I wanted. She said she'd be glad to set a reminder to come up in December of 2016 so I could cancel it then. I said "no I wanted to cancel it now," she said "ok, it is cancelled and you can can use the account until 2016."

I bought the big deal. ESCO was supposed to come out and install an electrical outlet. They cancelled the first appointment. The second appointment they said the deal would cost extra, so I did not do it. I asked Angie for a refund. She said the 30 day limit was past. The first cancelled appointment was within the 30 days. If ESCO had showed up then there would be no problem. Not my fault. Angie is trying to keep my money.

I have been a highly rated and frequently reviewed contractor on Angie's List since 2008. In 2015 I have 100 reviews, an "A" rating and have won their "super service award" every year except one since 2008. I am a licensed painting contractor but my listing was as a home repair company and in late 2015 was contacted by Angie's List and told that because I was performing work outside my license trade that they were revoking all my super service awards, deleting my company from category searches and that the only way customers could find me was by a company name search. Well, they followed through on their threats but in addition to that they deleted all my reviews as a legitimate painting contractor and my company name no longer shows up in a company name search. In other words they removed all trace of my company from Angie's List after an eight year relationship because of a trade licensing violation.

I bought a deal for a air conditioner check for spring. He did not do the maintenance that was part of the deal and told us we needed a new AC unit. He said it would not last the summer, unit was 11 years old at the time. I told him I was going to get a second opinion. Second AC person said all was good. Then I said what the first guy said and he said he was trying to get me to buy an AC that I did not need. Call the first AC company and told the boss what had transpired with the repair person. He gave me a refund and also paid for the second AC company that came out. I put a bad review on AngiesList and also turned him in to Angies department of ethics. Well the next month in their newsletter pamphlet he was still advertising front and center. You can't trust the vendors that advertise with her.

Former 2 time member. Quit the first time when I tried to construct a review of a painting contractor that just completed a job on my home. I could not find company anywhere on AL, called AL and was told that the painting company was "out of my subscription area" so I had no access to display my review in my area. I informed AL that I just used the firm so how could they be out of my area? I joined again and then quit when I tried to research a gym two blocks away from home. I was unable to locate "any" gyms, called AL & was informed that for another $5.99 I could upgrade my subscription to include "health care related facilities." Quit again & will not return - it's all a scam! Areas are very small & limited in nature forcing the consumer to purchase additional layers of coverage. Will admit that AL was very prompt & professional in returning my annual fee.

I purchased two basic memberships, one for me and another for a family member in Philadelphia. I purchased two big deals for $149.00 each for $300.00 of tuckpointing on October 31, 2015. One deal did not show up under either membership. I was told I needed to cancel the basic memberships and purchase a higher grade membership so that the representative could help me. So I agreed. He then attached the one deal to my family member's account. She called the merchant and received a very high estimate, she had four companies in total give estimates.

I own a small business and signed up. I started getting great reviews about my business from customers on Angieslist. A rep from Angieslist called me to have my company market with them and I declined. They said that if we do we would get more awareness, and sales. I decided to do this reluctantly but knew that it works hand in hand with Big Deals and Storefront deals from how they explained it to me. I spend $130 a month with them on Marketing and have had 0 calls in the last 5 months from this. I track all calls through Salesforce so we know where our calls come from or inquires.

I hired Millennium Painter in Billings Mt summer 2014. I have shingle siding. 3 months after they painted the paint started pill. When they were painting I asked them "aren't you going to use caulking?" So did use caulking, very little. The house was not prepped correctly and therefore it has bubbled and continues to peel. You may wonder why I haven't complained until now. To be honest I live alone and was afraid to write a complaint. I paid $ 3,400 and now it will have to be painted again this next summer. I do want to mention all of the men that worked for him were very pleasant and worked hard. The owner just did not prep it correctly.

My wife just cancelled her account with Angie’s list. The confirmation email reads in part as follows: "Thank you again for chatting with us today. Here is a receipt confirming the cancellation of your Angie's List membership. Your account will not be renewed, and you can continue to use your home membership until it expires on 9/29/2016 and your health expires on 11/15/2016.” It was signed by Francis **. How would YOU like it if some stranger told you that you would expire on 11/15/2016???