Angi Reviews

I applied for some work to be done on Angie's List. I was told that the person would be at my home on a certain day. Took off work and received a text the morning of that the work was reset for another day. Called the company and I was told they would give me a full refund but, they charged my card anyway. I will NEVER do business on Angie's List again.

They will promise you the world and then when they fail to deliver they will just start charging your card directly. There are much better ways to get leads, spend your money on GOOGLE LSA! You'll be glad you did!!! ZERO accountability and a whole crap ton of dead leads with bad contact info and when you "request credit" they deny it! If you try contacting customer service they tell you once it's denied it's too late for them to help you. Very frustrating experience so far.

I used Orange Square Movers to move my family from our 2 bedroom apartment in Colorado to Arizona. This company was extremely responsive & professional in the way they moved us. It only took them a couple of hours to load up our home. It was about 4 guys; all very respectful & nice. They got us moved from Colorado to Arizona with no issues. Best company I've used to date. 10/10 would recommend and would use them again.

Had them do our entire exterior, including stucco, all wood trim, gables, windows, and deck staining. Outstanding work. Very precise, careful, meticulous. Trustworthy and honest. They encountered several windows/doors with rotten wood and replaced these as needed. Filled in stucco from woodpecker holes. Barry has a small, well-managed, hard-working crew that did an excellent job. He communicates well about what needs to be done to do job right, as opposed to just throwing on a single coat of paint. Would hire him again without question.

Re wallpaper installer. Angi says all of their subcontractors have at least 5 yrs exp. The individual that came had very little experience. Not only didn’t he do a good job, he caused a fire with cigarette.

Can't thank Jill, Rachel, Jason, David, and the rest of PII team enough!! I know these guys are crazy busy with all these hurricane losses, but they still managed to fit me in quickly. I had to get a new roof, and when David came out to do my re-inspection, the roofers still weren't done enough with my job for him to do his, despite promises to the contrary. He was nice enough to come back the next day (on a weekend) and complete my re-inspection so that I could move forward with my insurance company. These folks are seriously awesome. I won't use anyone else for home inspections after this experience. I'm sure there's other great companies out there, but why shop around when you already have the good stuff? Thank you, PII!!!!

I do not recommend using ANGI. They are the worst. They do not have managers or supervisors to speak with directly. Was told to call back hours later to get refund for service that was not provided. The gentleman who came had no experience in what he was doing. He suggested I hire someone who had knowledge in what I needed done. Way to go Angi, when someone specifically spells out what and who they are looking for they send any Joe Schmo just to get their money.

I contacted them for their interior painting services, and they came out same day for the estimate. Moises was very professional and completed the painting one day before the expected completion date. My dining and bedrooms came out beautiful. I plan to use Diamond and finishing next month for my exterior painting next month. Thanks Moises for such a great job!

Trying to pick a roofer can be a very stressful time. Too many choices, many things to think about. Right from the start Luna put us at ease. Andrew did not put on the hard sell, he was honest about cost, scope etc. He answered our many questions and never put down other companies, like some of the others we met with did. Once we signed the contract Stephanie in the front office was so helpful setting up a date and communicating to us every step of the way. The crew showed up on time and went right to work. They covered everything so there was no damage done anywhere to the exterior of our house. Rolando the owner and Antonio the foremen were on site throughout the job and were available for any questions or surprises, thankfully everything went smoothly.

Joe ** responded quickly to come and fix a broken door handle on sliding door. He did not try to create a bigger problem but simply took handle off and replaced broken screw. Reliable and reasonable. Definitely will hire him again.

My father just became wheelchair-bound and needed to remodel his bathroom to make it handicap accessible. Sky Tech Builders did an amazing job turning the bathtub into a walk-in shower equipped with handrails and a handicap bench. The quality is top notch, and they finished the job in less than 4 weeks including permits! I will use them again for future projects.

I had a severe roof leak, and needed repairs asap. Their contractor (who wouldn't give me his name or address, or his phone number) showed up in a Toyota Prius with temporary plates, and no visible tools, parts, or ladder. I was told prior to this, that I could call him within two hours of his appointment time to talk. That was not the case, and I have phone records and many, many emails to prove it. I should warn everyone, read their Terms and Conditions closely, as they can do just about anything they want, if you agree to them. I would also urge you to check into their history of contractors. Good luck.

I really trusted the old Angie's List, and never hired anyone that didn't have a good recommendation on the old site. It always worked out well! I find the new site hard to work with, however - it's difficult to find the vendors I am looking for, and I feel like the site is steering me towards vendors that pay for more exposure, instead of those with good ratings. I hired someone based on an Angi recommendation to put interior moulding on a new skylight. The first thing he did was watch a YouTube video on how to use a miter saw! He ended up wasting all the moulding I had purchased for him to use, and I had to buy more. I'm very distrustful of the new site!

Do not use Angi. It is a scam! I booked a pool liner replacement. A contractor came out and told me the job would be 5 times what Angi quoted me so I decided to not go complete the process, No work was ever performed and Angi would not refund my money or make things right. I'm in the process of credit card dispute. Waste of time. WARNING WARNING! If you use ANGI you will lose your money. No service will be performed and they will keep your money! 0 Stars will be following up to complaints tom the BBB. What they do in criminal.

In searching for a company to replace my siding, I received several quotes and had many different conversations from various contractors. Christian Exteriors stood out. Melvin took the time to provide a full presentation on his company, background, and values, which was impressive. Although I was nervous due to the size and complexity of the job, I decided to give Christian Exteriors a try. I’m glad I did.

After being cancelled by their service providers multiple times Angi had the audacity to charge us, $300.85 prior to their first cancellation!!! The first "handyman" cancelled us because it would be too cold out, the second "handyman" cancelled us because of the fog (what fog?). And the third sent a text describing a shortcut job that we didn't agree to (power-washing only the north side of the house when we paid for the entire house). There is no customer service. We demanded a complete refund for services never rendered, we also notified our bank of their deceptive practices. And that one star I gave was only so I could get in and give a public review.

Angi's List made it easy for us to find the perfect repairman. We also received two follow-up calls to ensure that we were able to find someone and have a successful experience. We are very pleased with Angi's List and plan to use them again...and again!

Mr. ** and his crew provided us courteous, professional service to install a whole house water filtration system. Workmanship and supplies used were high quality. He demonstrated good communication skills, responsiveness, and cleanliness. We highly recommend his company for your plumbing needs.

I'm all for rebranding and upgrading but I prefer the former name, Angie's List, as opposed to just Angi because just Angi doesn't really say what it is. I've referred to Angie's List a few times over the past couple of years. Anymore I'm a little leary of how honest reviews because of Amazon's current trend of "buying" a better review. I truly hope Angi doesn't follow that practice.

Just completed my master bath remodeling by JBL Home Improvement, Inc. in St. James, N.Y. on 3/29/2022. I am completely satisfied. It came out just as I had planned. I am especially satisfied with the quality of the frameless shower enclosure and tile layout. Dave ** and his workers were completely professional and accommodating. Dave visited at least once each morning to review things with me and his workers and was readily available by phone the rest of the day. Every day each worker cleaned up thoroughly. The cost was reasonable. The quality of the work was excellent. I would not hesitate to use JBL Home Improvement, Inc. again and highly recommend them. I thoroughly did my research beforehand and Dave ** is actively licensed, insured, with no complaints against him.

I used Angi website to research master electricians for an electrical project to install (4) 56" LED Chrome Ceiling Fans. After reaching out to a dozen master electricians from Angi and obtaining quotes. I was able to make an educated informed decision on hiring the best master electrician for my home electrical project.

Angi is a good place to find pros needed for projects and read reviews. They are not so good at connecting you to pros as they say. So be ready to reach out to contractors listed yourself and save a lot of aggravation.

Very happy with my decision to go with Window Guardians after getting a couple of estimates. Extremely competitive in pricing. I would definitely recommend Window Guardians for anyone looking to replace one window or entire home.

They took all of my personal information, and then required me to phone to confirm it. I got some random guy (who sounded like one of the many gig workers working from home, but he was very strange). He talked endlessly and ultimately gave me the names and phone numbers of two businesses relatively near me. One no longer exists, and the other has no listing online. He said these are licensed and bonded businesses! A legit business would list online, no? Total waste of time, and dishonest!

I signed up to help my business. The calls then started to come in. Repeatedly, for a service I did not offer. I asked Reps to Update account. They did not. I have Canceled my account, Blocked calls. These reps also act like Bill collections. They get to my voice mail without caller ID and leave messages pretending to be customers. STILL... almost a year now. Very UNPROFESSIONAL and they do not keep records up to date. I Value Customer Service and do not want to be affiliated with Angi in any way. I have informed every way I can. Now this. Please remove me from your lists.

I've asked several representatives from this organization to remove my number from their call list and after years, here's a review. I've had the same number for 20 years. This is probably why they had to re-brand. Same phone **. I definitely won't buy their leads, and I'll more than encourage people not to use their services. Hope their excessive and harassing phone calls are worth it.

Angi keeps project type descriptions limited and vague to generate false leads which you pay for. They do not create valid leads and have ignored suggestions on how to improve this. They are a national corporate marketing scam. Cleaning is not disinfecting for COVID so the hundreds of leads I paid for were worthless. Instead of COVID remediation and environmental health jobs I was given cleaning job leads - mostly from lazy NYers looking for a maid service. I do not recommend using them. Better to do your own lead generation.

I completed a quick questionnaire of the job I needed done and within a few hours I had several contractors reaching out to schedule a time to meet to provide quotes. In under a week I found a company that I was willing to work with and was more than satisfied when the job was complete.

Great and excellent job!! The grass turf installation looks amazing and the swing set looks great! Thank you for your professionalism and great work ethics. I have a list of things to get done IE: lighting, pool, painting, tiling and my redo entire bathroom, my stairs and railings and lighting for my oasis backyard. Thank you and see you soon!!

Many times when I have requested quotes for work/service through Angi, I never hear from the service providers. When I get around to calling them, they say they never received any request through Angi for me. I also get contacted by companies that I never asked for a quote from, so why would you send my request to other non-requested service providers? I only want estimates from providers that rank very highly on your list. It's also not easy to get in touch with you for questions or general contact. I can find no way to do so online through your site.

We used Beth as our realtor for buying a house for the first time. She was absolutely amazing! Beth was available whenever we saw a house we wanted to see. Her expertise in this tough market set us above other buyers and let us stand out. She made sure we were happy with our purchase and was there every step of the way. We would recommend Beth ** to anyone wanting to buy a house in Grand Rapids!

I called them to get someone to do dry wall in a bathroom and finish some plumbing work. The guy they sent me was an undocumented criminal who overcharged me. He messed up the electrical in the bathroom. He knows nothing about plumbing. He damaged the pipes and told me that he would be back and never returned. Angie's lies. Tells you that they will make sure that satisfaction is guaranteed and they will make sure you are completely satisfied. However, the criminals rips you off, they have no license and charged what is not allowed by the state. And all angi does is ignores you and you are left with nothing. I am going to file a class action lawsuit against this company. They used criminals to take advantage of you.

My kids were getting bit by bugs in the night and I thought it might be dust mites after an inspection for bed bugs was negative. Mike from Hocking Hills Air Care came and save the day. He was friendly, professional, and affordable. I cannot believe how much dust and debris we were breathing. He also happened to find a nest of ants as he was walking out the door that Orkin missed. They were living in the Ducts as well and that was the source of the bites. If it weren't for him we would still be trying to figure out what was happening. He absolutely went above and beyond to help us.

This company will screen your company with background checks, etc. They send you several leads daily, with most people being look-Lou’s, wanting to check prices, with no intention of doing the work. You are then charged for the lead, whether or not you get the job. I canceled Angi after two days. I get calls or text from them every day, trying to get me to sign back up. They sell your information to other companies who will ring your phone off of the hook trying to sell you something. Angi is an awful choice.

Outstanding craftsmanship, punctuality, reliable & has great communication skills. Wouldn’t use anyone else. Prices are extremely competitive. He is my go to contractor for all my home improvement needs.

I had an appt with some plumber they set me up with (no name, no phone number). He blew me off and hours later told me to call him back but left no phone number. I fell asleep and called Angi the next morning and was told they couldn't reschedule me because I should have called the same day they blew me off. So I told them to refund my money (yes, they charge you before the work is done) and I found someone else who can come tomorrow.

Angi is a site that is free for clients and consumers but is extremely pricey for the contractors who want to advertise there. When someone inquiries about a service, Angi sends out the opportunity to several professionals. However, the majority of the time the leads that we receive are looking for services that do not align with what we provide and/or that are actually requesting a different service than what was stated on the lead, as well as, containing incorrect contact information to reach out to the customer.

The Contractor was very responsive and performed the jobs within scheduled time period. During their work period the Contractor used to be fully professional and in genuine in final production. We are extremely pleased with the performance and their dedication to reach a highly professional performance. The contractor was always cooperative and maintain high level of integrity.

Great customer service, prompt response, excellent pricing.. I submitted a quote and got a request within 5 to 10 minutes and the price was extremely reasonable and fair. I’m pretty sure and I’ll be using him again when I do a spring cleanup!

Matt does outstanding work. I could not be more pleased. I had a complicated installation of a new track lighting system that was confusing, with incomplete instructions. He figured everything out and solved assorted glitches and complications. His work is careful and accurate and meticulous. He also repaired our basement ceiling tile, which was a ‘70s mess. Old fashioned tile had fallen, broken, or worked loose in several spots. I was able to find matching replacements and he quickly made it all look like new. He spent a solid 8 hours working on these two projects.

Angi's List had Mover Van Lines in Las Vegas as a recommended source for long distance moving however, the company has terrible ratings and reviews nor were they BBB accredited. Many of the reviews by customers included pictures of damage of furniture and opened packing boxes that had been opened and refiled through. I called this company and got a really low quote but I also checked reviews and the BBB for complaints finding out the BBB does not even recognize them a a legit company. Angi's List can no longer be trusted.

Total Home Roofing is a great company to go to for your roofing needs! They are very consistent in reaching out with updates as well as maintaining a superior customer service team! Construction jobs can't go 100 percent perfect every single job but, with this company, you can trust they will be there along the way to address any issues or concerns you may have!! 10 out of 10 recommend!!

The sales rep that called me was misleading and forgot to explain the entire set up and how it works. If you sign up there are two factors to look for - leads & opportunities, which they charge you for both and then charge you each Friday even if you don’t take the lead or opportunities. It’s a rip off and if you freeze your account, you HAVE to freeze both - which she never informed me of that. Don’t waste your time or money. They try to keep you locked in and try to give you credits and not your money back. Be aware!!! It’s not explained correctly and you will be Bamboozled!!

Don't sign up with these people. As a contractor, they always screw me, so I can't imagine how they do the customers. Call them to turn off my leads and I'm still overcharged for them. Unless you want them to have a open check book to your account don't sign up.

Terrible house cleaning service. The worst. Sat in my house. Cleaned nothing. Actually made it worse than how the house was. Used dirty supplies. House smelled bad when I got home from work. Cashed my check and Angi charged my credit card as well. Criminal activity. Very disappointed.

My experience with Career Pro Resumes was nothing short of excellent. From the moment, I made contact with Jody and discussed the details; he and his staff went to work immediately. There was always a dialogue between us until the completion of the job, for which I am at the utmost completely satisfied. Great job to the entire staff on Professionalism, Courtesy, & Expertise. I highly recommend Career Pro Resumes/Atlanta, GA for any Professional and/or Executive resume needs.

Needed to replace 22 year old water heater was has a 9 year warranty, before it failed. I used Angie to identify several plumbers to install a replacement unit. T&F Plumbing responded quickly to my appeal. My only issue with Angie's list is that it's is not easy to update a service request that a professional has been selected or the job is complete.

It seems like it's a little bit too simple for some of the things I want to do, and it seems like a few of the contractors are a bit aggressive about getting the sale. It also seems like Angi is aggressive about going through them when they take HUGE cuts from the contractor in promotion fees.

I was surprised to hear from the Home Inspectors immediately following submission of my information. I expected to just get information on them and I would contact them. I think I would have preferred it that way.

Angi recommended Kenny for my bathroom tile repair. Kenny made sure the job was done right. He also fixed my toilet when I mentioned it was running. I was very pleased with the recommendation and would recommend Kenny for your home repair. Thank you Angi for the recommendation!

I preferred the old systems of reviews of contractors in various specialties rather than getting calls from individual contractors. The latter system does not allow me to cogitate on the reviews before I am under pressure to make a decision.

Wow, what a mistake. I had A horrible experience with Home Advisor sending useless calls and billing huge numbers for them. I had some limited success with Yelp so I thought maybe I should give Angie’s list a try. About a month into the year long contract they became Angi because Home Advisor bought them. Right about then it was just as useless as Home Advisor. In January 2022 I informed them that I would have to keep paying even though their service was as close to useless as you can get.

Went through Angi the first time hiring Sound Electrical. James ** installed an electrical panel very professionally and at a greatly reasonable price so when I needed to install a backup generator, I called him directly to install the necessary parts to switch from commercial power to generator. Whenever I need electrical work done in the future, I'll certainly hire James.

I had never heard of Angi before I found them on the internet. When I requested quotes for an irrigation system install, I received three responses the very next day. The first response was the winner and I now have my new irrigation system. I was even able to pay for my bill through their app. It was very easy and affordable.

My experience with Modern Flooring Solutions exceeded my expectations. The job was to replace engineered floor boards that had cupped. The work was done within the timeframe allotted. When Michael ** was finished, there was no evidence that the replacement of the warped boards had been replaced. He was the consummate professional. The work was excellent and he was easy to work with and eager to please.

I was unhappy with the volume of people I competed against with every lead. I tried to terminate my contract verbally and was told by an Angi representative that it would not re-new and that I was all set. In fact my contract had renewed for another 12 months at a cost of 4,000 dollars. Now I'm being charged an early cancellation fee.

Alpha Window Washing is the best window washing company I have used. I am a realtor and have recommended them to many of my clients, all of whom have been extremely happy with their exceptional service!

We hired Dustin to install a 3 board fence around 3 sides of our property along with a wrought iron fence across the front. All of the work that was done by Dustin and his team was quality work. We would highly recommend him again.

We’re so pleased with how our bathroom turned out! It’s very well executed, especially the finish of the tiling, and exactly what we asked for, including a very specific tub from a certain manufacturer that were able to order for us. Thank you so much Victor.

I like this site because I am able to read real life recommendations. The site is easy to use and organized with many areas that I have noticed to be resourceful for home improvement. Overall, I find this site useful.

After canceling Home Advisor and Angie's List 2020. March of 2022 I start getting leads again and charged 72 dollars for 1 lead. I never got 1 statement saying I was still using their services. They would call me time and time to get me to come back as leads in my area have grown and my response is "I’m not taking more customers and not looking to go back to paying leads." They never led me to believe I still had a active account and still need to cancel.

I had a 3/2 home cleaned that was brand new when I moved into it so it was an easy job. Just about 1600sf which was the criteria to push into a higher quote. The girls who did the cleaning were awesome and did a great job but the job that they were told wasn't complete. This was a moving out cleaning. I specifically called Angi to make sure floor boards were done and I was assured they were. The girls cleaned the inside of cabinets and drawers but forgot to clean the outside. (They apologized but what can be done now? I had to do it before the landlord walk through.) The girls did inside windows, bathrooms, countertops and chrome, and floors. I paid extra for oven and fridge. Floor boards were not in their job request nor doors to rooms/closets.

Brian was very responsive and delivered on time above and beyond my expectations. He did exactly what he said he would do and finished ahead of schedule. I was very pleased with the quality of his workmanship.

They charge astronomical prices for minimal services. Angie's list claims to provide "Leads" to clients, but many of them don't even exist. After deciding Angie's list wasn't the best fit for my company, I cancelled my membership in January. I was Still charged $344.45 for 3 leads in February After I already cancelled my membership, and didn't even receive. Now they refuse to return my hard earned money. Please beware they scam small business owners.

The technician reviewed the process for preparing the home and water softening system for vacation. He helped me take a video for future use. Excellent assistance as I had previously misunderstood how to shut off the water to the house but maintain water flow to the softener.

I was sent request from the company that did my remodel Angie's has been good. I hope that this advertising company know what they have because they are the best I've I've ever dealt with. And I will continue to do do business with them.

I went on Angie's to get a quote to see how much it would cost to install new backsplash. I received a call from Angie's to schedule the job. I explained to the customer service rep that I would need a quote before scheduling. They offered to come out tomorrow but I still need to get other materials. When I explained that I would have to call back, she hung up on me. I will not use their services based off of this experience.

@ Last year you reworked the website to push sponsored contractors. In doing so you've made it impossible to find individual named contractor info (rather than being happy with whatever sponsored vendors you give me in a search) . And, when one does the "project" thing, you get deluged with phone calls and texts at all hours--woken up in middle of the night. Too bad, the old Angi was for years my go-to for finding home services.

I used Angi Service for my house cleaning couple of months ago. The cleaners did not show up in the morning and my day off at work was wasted. I called Angi's customer service and they apologized for the inconvenience and said they would reschedule for another day. Even, for second time the cleaners did not show up. I called them to cancel the service, but they were apologetic again and promised me that "since this caused so much inconvenience, we will waive the charges and cleaners will clean your house for free". After two months, they quietly charged my credit card for the service and when I spoke with them they straight away lied and said that I will have to pay for cleaning service and they never offered free service. This was very awful. I cannot believe they would lie like this and treat a customer like that. Very pathetic.

The Ladies showed up on time, were very conscious of doing a good job. Cleaned my home beautifully and everything was spotless. Looking forward to their return!! Thanks Ladies. I appreciate you.

I totally recommend Thomas Edison Electric Inc. I had recently purchased a new electric range and realized that the existing stove was hard wired and a new plug must be installed. At 8:30 that evening, I called Thomas Edison and left a message. Within 15 minutes, I received a call from their office and we set up an installation date. I was kept in the loop, and was updated on the time frame, as well as the service person. The electrician was prompt, courteous, professional, and excellent. When the task was completed, the office called and asked how everything went. WOW! Great.

Thanks for your recommendation, really appreciated, our fridge kept on freeze everything up, so Angi recommend few tech for us, and we pick Jose, he did a great job. Fixed after 3 days later. He order the parts, came then stop by, so far it’s working fine, really appreciate his work!

Alexandria and Gwen arrived at 11:22 and started right in. They worked non-stop for 2 1/2 hours, vacuuming, washing walls and shelves, cleaning our home well. They worked hard and earned their pay.

The service performed on my bathtub is excellent. It looks like a brand new tub. The smell wasn’t as bad as I thought and the job was done in a timely manner. Very friendly and respectful young men. I would use them again.

ANGIE'S LIST IS NOT WHAT IT USE TO BE.. At one time this was a dependable source, nowadays please run away from these folks and stick to who you know. A bunch of scamming installers using the app for free leads then waste your time and money. I will never use this service again. Stay away from Angie's List, My house is wide open dealing with these folks, Patio doorless. THEY ARE NOT WHO THEY USE TO BE. RUN>....

I don’t know if this is just in the app version but there used to be an easier way to search specific companies to find their reviews and deals. I had to search for the kind Of work they did and then scroll through pages and pages of results to find the company we used in order to review them. There needs to be an easy to find search option for business names.

Friendly, professional and knowledgeable staff. Project managers and HVAC technicians were prompt, reliable and did an excellent job at a reasonable price. Will recommend them to my neighbors, friends and relatives.

This company was awesome! They assessed the issues with the pipes, gave me their recommendation, a quick estimator and performed all of the items listed. Bright Side Plumbing was very friendly & professional. I would recommend them for sure!

The job was done to my satisfaction. They were professional and efficient. Trinity Paint is a company I’d use again and refer to others.

While researching a place to repair our stove we were contacted by Angi/Homeadvisor now that they merged. We were excited by their guarantees (not true) and their screaming of contractors (not true). Anyhow, we didn’t get what we paid for two contractors with numerous cancellations and no compensation for the inconvenience caused. Waiting a week and wasted vacation days due to the cancellations with the work not being done! Canceled the membership and hopefully got our money back. Never again. Save your money and avoid the lies. We are understanding people, but if Angi isn’t a fraud, then their screening process needs to be reviewed because the contractors they have us were.

Had patio, firepit and seating installed in backyard. Extremely happy with the service found on Angi. All of the information on the website regarding this particular service was true. There were ample photos and reviews related to previous work completed.

Scope: Installed 40-ft French drain and connected it to existing storm drain and install a 4X80 ft swale (dry creek bed) to direct water flowing down a hill into a drain. In October 2019, Drainage Team installed a 40-foot French drain along the back our house and an 80-ft by 4-ft swale in a bed on the hill behind our house. The French drain was installed to address an occasional problem with water coming up at a specific spot in our basement after very heavy rains. This problem occurred even though there appeared to be a perimeter drainage system in the basement that was connected to sumps. The French drain was piped under our asphalt driveway to a storm drain on the left side of our lot. The outlet of one of our sump pumps was connected to the French drain piping instead of being discharged onto the driveway where it tended to form sheets of ice in the winter.

I paid for assembly service through Walmart and confirmed 7 times for the date and time, no one ever showed up and never received a call about cancellation or anything!!!! I called Angi's customer service and was hung up on and basically told they didn't know why no one showed up. I tried to call them back several times and kept getting hung up on. This is unprofessional to say the least and I will never use this service again and I will spread the word to people who have considered this service!

I like the way they understand what a customer need. Really happy with them. I’ll recommend this company to others to complete their job projects fast, efficient to hit your goal on the future with no problem at all

Excellent installation on 4th floor, 8 windows and 3 sliding doors on Florida coast. PGT dual glazed impact resistant double hung windows, both 3 and 3 panel sliding doors. The entire crew performed efficiently using lift crane to help with install. Crew was thoughtful and careful of community owned grounds. Completed, cleaned and tested with us to make sure we approved install. Pleasant and polite. An excellent experience.

I found a great tile installer through Angi but I did not like the experience of using the website. I much prefer the old system of searching the directors for business in my area and then contacting them directly. The bid I received through Angi was about twice what I ended up paying when I contacted an installer directly, and I did not appreciate getting basically a sales call from Angi following up on the project. Not impressed with the rebranding.

Modernized Exteriors did a fantastic job with my deck reconstruction, gazebo rebuild, and installation of deck lighting! I selected M.E. from four contractors whom I had contacted. M.E. did two things right in that process. First, they did a phone consultation in order to give a ballpark estimate for my deck. They wanted to do a phone consult before coming out, because potential customers may drop their idea once they hear how expensive a project is going to be. M.E. does not send salespeople out to give estimates; the owners come out themselves. They were guarding their time, and I was impressed by that. The second thing they did right in the bid process was they were the only contractor to show me photos of their previous work. There are some outstanding examples that you can see on their website.

Herb was punctual, respectful and well within budget. Doing underfloor work is not liked or easy to do. Herb's interaction with my Elderly Father was stupendous, now my Dad knows Herb is a phone call away.

I recommend this company because they do a great job. I did not have any issue. Everything was excellent and very professional. Also, these workers are very friendly and responsables. They answered my questions very kindly.

Great service, I loved everything about them. I can recommend them to anyone in need of such services. They are a life saver particularly when you don't have the time or the expertise to work on certain tasks.

Overall, the experience with HomeAdvisor list was good. The good: I like that once I submitted my project and Angi representative reached out to discuss the project and offered a flat rate option, which I did not use, I preferred to negotiate the job. The number of pros they recommended was good. My experience has been the pros they recommended was fantastic. The bad: I like to do my research before deciding to begin interviewing the pros, they give out your information to a call center once you give HomeAdvisor your information the phone rings off the hook within seconds.

Most of our painting & handyman projects were performed by Angi's contractors. I have been very satisfied with finding good reliable, reputable companies and would definitely recommend Angi. The best thing about Angi is the peace of mind you receive knowing that the reviews are real and their contractors vetted..

We purchased our home in 1997 and it needed many things done to it. We got scammed once so after that we joined Angie's List and checked out the workmen before hiring. It has really been a wonderful help to find and hire the best. Couldn't do without it. So when we needed these new windows in November 2021, we found a contractor on Angie's list and have been very happy.

I was a new user of Angie's List, and I was so excited! I really needed a great housekeeper to help me out as I am expecting my 2nd child and have been feeling so sick recently. It has been extremely difficult to keep up with the housework. I was told that my first service would be at 15% off ($152 and some change then going forward each service would be $178.00). I received my service but was charged the full price instead of the discount. I called customer service to have it corrected but they said they couldn't and wouldn't honor that discount they offered me. I decided to cancel my remaining services because of this (dishonesty).

He was super fair on pricing as far as I could tell and walked us through everything he did. Very personable and his helper/partner was as well. They replaced the floors of our two bathrooms, put linoleum flooring down like we wanted after taking up ceramic tile, repaired our shower leak, replaced one toilet, cleaned up after the job and asked us to leave an honest review but if we had a problem please let him know so he can make it right. As of now we’ve had no problems.

I was in business with this company back when it was Home Advisor. Since they have merged or were bought out by Angi the service was horrible. They tried to bill me for multiple leads that were completely worthless. I called my rep with the company who told me he would take care of it. After which time they tried to bill me for over a thousand dollars. I called and left multiple messages which were never returned. Called customer service who tried to give me back half of the money. Keeping in mind us contractors pay for the leads and it cost Angi nothing. Was told to just cancel because that's all they were willing to do. Nothing. CONTRACTORS BEWARE!!!! THIS IS NOT THE SAME COMPANY EVEN THOUGH THEY KEEP THE NAME.

Excellent customer service from initial call to scheduling to tech coming out to fix problem! Kept well informed of what was being done to fix problem! And assured if problem comes back tech would come out again to come up with alternative plan

Very good experience, very responsible, very professional, helped us out of a stressful situation, had contact with someone almost immediately, would recommend to anyone, hopefully situations where need good reliable people doesn't occur but if does won't hesitate to go thru Angi's.

The worst experience we ever have had with a business. They take your money, complete the service then disappear. Not to mention the owner and his salesperson Amy are rude and unprofessional. We have never been more compelled to write a review in hopes of warning people. The time, energy and stress the whole experience brought to our family could have been avoided if they ran their business in a professional manner and stood behind their work. Instead we were avoided and treated poorly when all we wanted was our pool fixed.

We had TX Eco-plumbers do annual maintenance on our tankless water heater and fix installation of plumbing performed by another plumber, who didn’t understand what was wrong. TX Eco diagnosed the problem within minutes and fixed it. They took all materials and refuse with them and wore booties on the interior of our home. It was a great experience and very worth the price!

Angi made it impossible for me to manage the project via a personal computer and forced me to use their mobile software application like a peasant. I never wanted to install this application on my telephone in the first place. In particular, project details and photos submitted from my PC would not post. This forced me to use a telephone, which I despise and makes me angry.

I was very pleased overall with this company. They were fair and professional and did an excellent job on my fence. They're a veteran-owned business as well, so that definitely was a selling point with me. Their prices were very competitive and the quality of their work was excellent!

Sent me leads that never pick up phone or respond back to messages. I'd get billed and have to threaten to stop using their site. The account manager promised refunds and I believe them until I checked my credit card statement and never seen a refund. They also say for the inconvenience I would receive free leads but in reality I’ve already paid but on the new leads it shows free in the charge section. But all the so-called free leads never helped reach any customers just a bunch of no response and no answers until the leads are used up and I start getting new ** leads and I immediately called them out on the theft. This company is shady business, all Angie’s department are the same, I’ve tried, they burned me for a lot of money.

Almira arrived on time, I like the fact that she has her own supplies. She had an assistant with her who was eager to start the job. They did an amazing job, beyond my expectations. I plan on having her come back every 2 weeks. I would deft recommend her to family and friends.

Scammers, called and set up a Handyman service to repair my dryer for a couple days later and they had me pay $142 in advance and the day of the guy messaged and said he doesn't service my area. So went on app and canceled on my end as well and I did see a charge back for $142 so thought everything was all said and done. Then about a week later I received another change for $173, called Angi/HomeAdvisor list and discovered that not only did they put me on reoccurring scheduling of services (to be continued to be charged every week) but there was a unknown scheduled appointment that I never agreed on for someone else to come and do my repair but the man lied to them and said he was to my residence and performed services. He must be old as dirt because most as well as myself have cameras in my home!!! Lol!! And I have not yet received my money back!! I will never use Angi/Homeadvisor services again!!

I booked a cleaning crew through Angi's list for the second time. Both times, I received a text message within 15 minutes of the set appointment time that the contractor canceled. The Angi representatives automatically rescheduled without contacting me first. I hired another crew the first time and did not reschedule through Angi's. I closed my account this time and will never do business with them again.

On January 26th 2022 I called my local Roto-Rooter and explained that I had a clogged kitchen drain. The woman I spoke with told me that she could have someone out that afternoon. I made the appointment and inquired about their pricing structure. She said that “it depends on the job.” That afternoon the technician showed up. I showed him the problem and he told me that it would cost $565.00. I was shocked and I freely admit that I agreed to the price since our sink could not be used and had also started to leak due to the standing water. I know I could have told them to leave, but I didn’t (had I known the price to free a clogged drain at the outset I certainly would have shopped around). Less than an hour later the problem was solved.

Service was quoted for $113 and credit was charged for $194.43. Service was not completed on date and time booked but was one day later. Customer service could not cancel the appointment and refused to refund the difference. Spoke with Rofel, Laura, Andrian Genita, Erlyn Siarot, Vignesh. Do not give credit card information without documented confirmation of booking date and time and cost of service.

I was looking for a company to mow my lawn. My regular lawn guy, stop showing up and never called. When I called him, he informed me that his DaD was sick and he wasn’t sure when he’ll be mowing lawns again. In the meantime my grass grew tall and I was desperate to find some company to mow my lawn. B&C responded and came out immediately to mow my lawn.

I’m the Owner of a Franchised in home service company, therefore I’m tied to a certain service area. After being very concise about what zip codes I could service I was assured Angi had fixed the issues from the previous contract. I gave them the benefit of the doubt and renewed. The problems were never addressed and they auto renewed the contract when it was explicitly made clear the contract was not to be auto renewed. The only leads I received from Angi were out of my service area and I had to turn them over to the other franchises. They do not check in with their customers to ensure things are going well, the only contact numbers you can find online are for their sales department. It’s a buyer beware this place is not worth the money!!!!

Spoke with account executive, Kelly** to cancel membership in December. Kelly was out due to her sister's death. I stated to Kelly I understood as my daughter had been killed in a car accident in April. I stated 1.) I was using other lead services and Angi simply wasn't producing. 2.) I was taking time off because my daughter's death. Kelly said they could not suspend the service so I said just cancel. I went to bank to contest charge. Going to bank again tomorrow to contest this recent charge of almost $600 which I did not authorize.

Shower valve/faucet needed replacement and kitchen sink faucet also needed replacement. My only concern is Choice Warranty doesn't employ anybody to approve the plumber's work estimate after 3 pm Pacific time. Choice Warranty is in New Jersey and work on Eastern time. Which means the plumber may not be able to do the work initially and you will be rescheduled for another day and time to start and complete the work after they get the approval from Choice Warranty. This just happened to me. The plumber did finally get the jobs done and I'm happy with the finished products. It was OSP. (One Source Plumbing) Very good attitude and workmanship by Jeromy.

Highly experienced and meticulous painter. Very reliable and easy to work with. Accomplished job a bit sooner than expected, returning the house to the state it was in when he arrived. New colors totally improve the house. No drips, clean lines between walls and ceilings. I will work with him again on other projects. Very reasonably priced.

From the meeting for the original quote with Justin until the completion of the blown in insulation job, everything went completely as expected and to our satisfaction. Mason and Joaquin took their time and made sure we received the best job possible! I recommend Standard Insulating for your insulation needs! Already recommended them to my neighbor.

Like many, I searched online including Angie's List, when I needed some home repairs. Normally I just work directly with the contractors, and things are fine. This time Angie's List offered a fixed price for the job, with a $100 discount if I become a Key member at $25/yr and knowing that I had other upcoming projects, I signed up. The carpentry job revealed additional work that was needed, which I approved. However, I found out from the carpenter that he was paid only ~20% of the fee I paid towards the job, leaving me to pay *alot* more than expected. Angie's List uses a limited questionnaire that inadequately describes the project, leaving it open to being underbid and mis-leading. Don't sign up for the fixed priced offer from Angi's.

I contacted Angi to find an appropriate house cleaning solution. The agent said they could provide 5 local contacts and said the service providers would be in touch. However, they offered me the opportunity to skip all that and simply contract with Angi. I agreed to try a single cleaning and would enter into scheduled, ongoing cleaning if I was satisfied. My appointment was scheduled. Shortly after, I received several curt, insistent text messages from local cleaners demanding I change my day and time to fit their schedules. I called these people back and found them to be disgruntled contractors to Angi, who paid a fee of approximately $60 every time Angi sent them a potential customer's contact info. All of them were completely surprised and angry to learn that Angi had already contracted with me.

Stay far far away. Do not give them your credit card information if there is any chance you will need to reschedule, even during the time when it is either free or costs $15 to reschedule. Angi.com scammed me out of over $1000…and I never even received a service from them. I signed up for a service, needed to reschedule the day before, and should have been charged one $15 change fee per their own terms of service, plus a $19.99 Angi membership fee I agreed to. Instead they charged me two $15 change fees, plus two reoccurring charges of over $500 (both including the Angi membership fee) on the day I logged in to Angi.com to reschedule, one for the original scheduled day, and the other for the day I had rescheduled for.

Have been with Angie's List for over 20 years and find the new website difficult to use. When I log in to the format that is similar to what I am use to, I no longer am able to find a company by name to see what kind of reviews they have. I always like to see a complete list of who does the work and then choose the one I want not have a bunch of companies continue to call me when I didn't ask them to and don't know anything about them. Again, as stated above, I can find them by name when I try to find them on the list. After finding and using a company, it was difficult to find them listed again so that I could write a review. AGAIN could not find them by typing in their name in search.

I signed up for their services because they claimed that my project would be completed by their Certified Professionals. This did not happen. The Angi Pro took my Deposit and disappeared!! I gave this contractor a Cashier Check for $13,000+ as a deposit for the work. No materials were delivered; the work was never started, and the Contractor stopped returning my calls/emails/text messages. Angi tried to call the company; but after waiting 5 days for the Contractor to respond; they gave up. I was Misled into paying for this service believing that Angi would be responsible for the people they certified. In reality, Angi’s services amounted to the same as taking my chances with a phonebook. Please don’t waste time and money on Angi or Home Advisor. You’re not getting what you think you’re paying for.

Very good experience. Would hire and use Walston Plumbing again and will look on Angi again for my next professional that I need next time!! Very good experience with professional service and workers did a good job and were responsive and on time!!

Great company!! Stuart was referred to me by family and was great to deal with!! Price was lower than any other company in town! They came out. Replaced roof in one day and did an amazing job with the clean up! My insurance company even commented on how nice of a job they did on the roof! Would definitely recommend them!!!

I used Angi one time for a house cleaning. The charge was paid with my credit card. Cleaning was fine. After that one time I paid my cleaner directly myself because she said there's always problems with Angi. I was charged for a cleaning on 12/26/2021 when I wasn't even home and Angi took the charge from my credit info they had saved. I contacted them to remove the charge and remove my info from their databanks. They refused and lied to Discover that the service was done, so Discover paid them. Stay far away from Angi.

We have been members with Angie’s List for many years. It’s where we go to see reviews by customers who have experience with a variety of contractors. Lawn and landscaping, painting, interior design, roofing, plumbing. I’m sure there’s more but we appreciate the high number of reviews and the grading system so we don’t hire a dud.

I went to Angie's List to locate someone to repair my sprinkler system. There was only one person that quickly responded to my request and that was Danny from Basin Groundwater. I have been burned from contractors in the past from the Flower Mound area, so I was reluctant at first but Danny delivered all that I requested in a timely manner and at a competitive price. I cannot say enough about Danny, he is truly an individual I will use in the future. He did an absolutely great job while watching his work area and cleaned up all debris while carrying it away. Danny clearly knows Customer Satisfaction.

Ozzie did a variety of projects. Everything was done expertly. And, he is courteous and friendly. One day he even brought lunch for us. He saved me money on plumbing repair, he wail did work a plumber said would cost $1600.

Marc C. came out and spent 2 hours looking over my existing insulation and made suggestions on upgrading my current attic insulation. He was very informative and answered all my questions. Marc approach of educating myself, a potential customer and no pressure to make a decision is one of the biggest reasons I selected Standard Insulating. The crew came out exactly on time, 7:30 am and done within 3 hours per estimated by Marc. Very clean work crew and left my home as clean as when they arrived. I would use Standard Insulating company again in the future.

I scheduled a service today and got an appt for Monday. They requested a credit card in case I cancelled unexpectedly. Told I would not be charged until service provided. Confirmation came to my email in the name of David ** from Bethesda, MD. Several calls to Angi Customer service revealed I had cancelled my apt. I also had no record of an account. No one could tell where my bank information went. Contacted my bank and there was already a charge on my card that was coded as “recurring“ so it would go through even though it was locked. My bank took this off.

Hired Eduardo to repair 2 wrought iron gates. He did not show up on the scheduled date but showed up 2 days later on 11/27/21. Re-attached gate on wall, however I had to supervise and supply cement sealant. Loosened the bolts on the double gate which allowed it to close smoothly with the adjacent gate. The gate closed correctly for 3 weeks and then it became misaligned and is now even worse than before. He said his work was guaranteed and to call if I had any problems. He is now MIA, phone no longer accepting calls (310) 817-9202 and does not return emails. Angie said they could help however I had to become a member at $29.99/mo. Do not use Angie's List or Eduardo Handyman Service. Unprofessional and only protect members who are scam artists rather than consumer.

Shawn was on time, very understanding of my concerns about everything that was wrong, explained every step of the way, what he was doing, why he was doing it and why. It is an older house but he knew exactly how to work on it which I had worried about before I called anyone. He was very professional and when he was done he again reviewed everything he had done in a way I could understand. He left the house in the way he had found it.

I contacted Angi to have a fence installed in my yard. I was contacted by a local fence company, which in actuality was a guy that worked at a fence company and did this on the side. He came out, we discussed my project and I paid for materials. He then made a whole bunch of excuses that he didn’t have the money because his wife locked up his funds. He had a whole litany of reasons for where the down payment went. I contacted customer service and they tried to get him to refund the money. Once that process failed, they farmed it out to a third party mediator, who was also unsuccessful. That part makes no sense. If I couldn’t get a refund how were the other two going to get it.

This was a wonderful stress free experience…The workers were knowledgeable and had my system running better than ever…Cost was very reasonable. I will be using Angi for reference to any services needed in the future.

Real fast service, I approved the estimate and the garage door was installed two days later. I ordered windows in the garage door and the windows that were installed are much nicer than I thought they would be. Good company, good product, good service.

Angi system glitches cost me over $100 from double booking for cleaning services. I booked a good cleaning service from Angi for a move out December 22, 2021 and had 4 people contact me even after I confirmed with Angi I booked an agency. I had to tell Angi representatives to remove my name from the call list. I was then contacted another Angi recommended cleaning service provider about my old address. She and I agreed she could come clean my NEW house January 8, 2022. Not the old house I lived in.

I work for Angi and they basically stole my money money by sending $600.00 dollars of unknown/unwanted leads. They also do not do any great background check. I will never work for them again or ever hire someone working for them. Star rating -5.

I had been a client of Home Advisor since 2017. Recently they have been bought out by Angie's List. I primarily used their service to help generate leads for my remodeling company. To date, I had earned over 25+ 5 star reviews and "Preferred Contractor" status in a large city demographic. I had 1 dissatisfied client in 5 years and because they couldn't reach me over the one vacation a year I take and don't schedule work, i.e. Christmas through the new year 2022. A lady by the name of Kelly ** unilaterally made a decision to terminate my account and they have refused to acknowledge or even hear my side of the story. I was tried, judged, and sentenced without a word of defense to the actual events of what happened with this crabby client. I have spent over 12 hrs on the phone working to rectify this situation and have been spun in circles as no one there knows what to do or has even the slightest pulse or authority to do anything.

PROJECT # **

The real Estate agent that assisted me was Melissa **. She did an excellent job. I highly recommend her. I have bought and or sold 15 houses in the last 45 years. Melissa is the best real estate agent that I worked with.

A very precise company, all work was accurate, clean, quick and professional, on time and on schedule. All was done as promised with respect and courtesy. The clean-up was perfect just like the original product. Would definitely recommend this company for their expert work.

CertaPro was so great. Sebastian is the best. Very personable and patient. I kept adding to the job and he quickly got back with me and provided what it would cost. Silvia headed the job and worked diligently and had her crew there to finish the job in a timely manner. It was a big job. Whole house including ceiling and base boards. Added the ceiling and base boards. I worked with a color specialist, Ana. She helped me decide on the right grey. Which was tough! It was an amazing experience. I trusted implicitly as well. Great experience and team.

Not sure if you use/have used Angi. Angi created fake projects on my account and contacted contractors on my behalf without my knowledge/consent. This is a form of identity theft (the goal was to get referral compensation in case I went forward with any of the work). Check your account and report any suspicious activity to the FTC's Consumer Protection division.

Since HomeAdvisor bought Angie's List and changed it to Angi the online experience is confusing and the phone operators are difficult to communicate with. Also the number of emails from Angi is overwhelming despite my resetting my preferences to stop texts and emails after every bid request. Angie's List was far better in this regard. Angi needs to step up their platform for both the consumers and the professional service provider clients.

I signed up, they were fast to get deal done, took money from me that day, didn’t tell me and no one walked me through on how to use or work the site. 1 month goes by I didn’t get 1 job from it or go on any estimates. I get a bill for I think it was 50 leads I didn’t talk to at all. They charged me for them. They will scam you. Stay away. Better off getting your own work

I got to Angie's List from a Google search, looking for Tree Service. Glad I did. Angie requires all services listed on the site to have the proper licenses, permits, insurance, and workman's comp in place before listing.

Angi is a site that's free for consumers, but costs the contractors who advertise there a LOT of money. When someone inquires about a service, Angi farms out the lead to several professionals. Many of the leads we receive are looking for different services, have bad contact information, or want something simple like a microwave removed (and we paid up to $40 to talk to them). The worst part is that Angi actually purchased Google AdWords offering our services for free, so many of the leads we get are expecting free service. When you search Free Junk Removal (our industry) Angi is the top with "pickup junk for free".

Coming back from vacation and having my house completely sanitized and cleaned in the outside was amazing. I’ll be hiring them again for sure. They are professionals knowing what they doing. Couldn’t have done better myself.

Duane's Remodeling was reasonably priced. The team had a vast knowledge of remodeling techniques for plumbing, drywalling, electrical and more. They were punctual and showed up everyday until the job was done. We very VERY satisfied with the work they completed!

Montgomery Shade & Awning for my awning. Mr. Montgomery did a great job replacing the awning material due to hail damage!! Dream Homes replaced my roof & siding due to hail damage. Highly recommend both companies.

Repair completed quickly and under warranty. Two-zone split system. It would have been excellent if the tech had reestablished zoning designations and functionality to the thermostat. That part was left for home owner to attempt/do.

Was disappointed in the small number of options provided. One, which called me and was very honest and said his company didn't even provide stucco services. Not sure how that happened as Angie's List is the one that is matching up the professionals to the job that is requested, and we clearly requested stucco work. We did however make a connection with California State Plastering company through Angie's list and that is the company we hired, and they did a great job.

Steve ** did an outstanding job on our bathroom remodel. He updated a 28-year old bathroom from scratch. Everything was carefully planned --- plumbing, electrical, fixtures, tile work. He coordinated our visits with suppliers of fixtures etc. so that we knew who we were dealing with as well as delivery schedules. We are extremely happy with the finished product. Steve and his team arrived early each day and cleaned up at the end of the day.