Angi Reviews
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About Angi
Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.
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Reviewed March 29, 2022
I completed a quick questionnaire of the job I needed done and within a few hours I had several contractors reaching out to schedule a time to meet to provide quotes. In under a week I found a company that I was willing to work with and was more than satisfied when the job was complete.
Reviewed March 28, 2022
Great and excellent job!! The grass turf installation looks amazing and the swing set looks great! Thank you for your professionalism and great work ethics. I have a list of things to get done IE: lighting, pool, painting, tiling and my redo entire bathroom, my stairs and railings and lighting for my oasis backyard. Thank you and see you soon!!
Reviewed March 27, 2022
Many times when I have requested quotes for work/service through Angi, I never hear from the service providers. When I get around to calling them, they say they never received any request through Angi for me. I also get contacted by companies that I never asked for a quote from, so why would you send my request to other non-requested service providers? I only want estimates from providers that rank very highly on your list. It's also not easy to get in touch with you for questions or general contact. I can find no way to do so online through your site.
Reviewed March 26, 2022
We used Beth as our realtor for buying a house for the first time. She was absolutely amazing! Beth was available whenever we saw a house we wanted to see. Her expertise in this tough market set us above other buyers and let us stand out. She made sure we were happy with our purchase and was there every step of the way. We would recommend Beth ** to anyone wanting to buy a house in Grand Rapids!
Reviewed March 25, 2022
I called them to get someone to do dry wall in a bathroom and finish some plumbing work. The guy they sent me was an undocumented criminal who overcharged me. He messed up the electrical in the bathroom. He knows nothing about plumbing. He damaged the pipes and told me that he would be back and never returned. Angie's lies. Tells you that they will make sure that satisfaction is guaranteed and they will make sure you are completely satisfied. However, the criminals rips you off, they have no license and charged what is not allowed by the state. And all angi does is ignores you and you are left with nothing. I am going to file a class action lawsuit against this company. They used criminals to take advantage of you.
Reviewed March 25, 2022
My kids were getting bit by bugs in the night and I thought it might be dust mites after an inspection for bed bugs was negative. Mike from Hocking Hills Air Care came and save the day. He was friendly, professional, and affordable. I cannot believe how much dust and debris we were breathing. He also happened to find a nest of ants as he was walking out the door that Orkin missed. They were living in the Ducts as well and that was the source of the bites. If it weren't for him we would still be trying to figure out what was happening. He absolutely went above and beyond to help us.
Reviewed March 25, 2022
This company will screen your company with background checks, etc. They send you several leads daily, with most people being look-Lou’s, wanting to check prices, with no intention of doing the work. You are then charged for the lead, whether or not you get the job. I canceled Angi after two days. I get calls or text from them every day, trying to get me to sign back up. They sell your information to other companies who will ring your phone off of the hook trying to sell you something. Angi is an awful choice.
Reviewed March 24, 2022
Outstanding craftsmanship, punctuality, reliable & has great communication skills. Wouldn’t use anyone else. Prices are extremely competitive. He is my go to contractor for all my home improvement needs.
Reviewed March 23, 2022
I had an appt with some plumber they set me up with (no name, no phone number). He blew me off and hours later told me to call him back but left no phone number. I fell asleep and called Angi the next morning and was told they couldn't reschedule me because I should have called the same day they blew me off. So I told them to refund my money (yes, they charge you before the work is done) and I found someone else who can come tomorrow.
Reviewed March 23, 2022
Angi is a site that is free for clients and consumers but is extremely pricey for the contractors who want to advertise there. When someone inquiries about a service, Angi sends out the opportunity to several professionals. However, the majority of the time the leads that we receive are looking for services that do not align with what we provide and/or that are actually requesting a different service than what was stated on the lead, as well as, containing incorrect contact information to reach out to the customer.
Since clients are not required to pay for these inquiries, they are not careful about what they want to ask for and how they write these requests. On the other hand, contractors have to pay regardless of whether or not we are able to contact the client and if the client decides not to continue with the work. Angi’s list does not take these issues as contractors under consideration and unfairly does not offer a refund.
I cancelled our membership and lead generation portal with them because I was extremely disappointed with the way Angi manages the credit request setup on the contractor’s portal. Although they give you several reasonings to choose from for why you are requesting a credit back, and you choose one of the given options; they proceed to tell you that “those aren’t valid reasons to request a credit.” My advice is, get as far away from the deal with Angi’s list; that’s all.
Reviewed March 22, 2022
The Contractor was very responsive and performed the jobs within scheduled time period. During their work period the Contractor used to be fully professional and in genuine in final production. We are extremely pleased with the performance and their dedication to reach a highly professional performance. The contractor was always cooperative and maintain high level of integrity.
Reviewed March 21, 2022
Great customer service, prompt response, excellent pricing.. I submitted a quote and got a request within 5 to 10 minutes and the price was extremely reasonable and fair. I’m pretty sure and I’ll be using him again when I do a spring cleanup!
Reviewed March 21, 2022
Matt does outstanding work. I could not be more pleased. I had a complicated installation of a new track lighting system that was confusing, with incomplete instructions. He figured everything out and solved assorted glitches and complications. His work is careful and accurate and meticulous. He also repaired our basement ceiling tile, which was a ‘70s mess. Old fashioned tile had fallen, broken, or worked loose in several spots. I was able to find matching replacements and he quickly made it all look like new. He spent a solid 8 hours working on these two projects.
I especially appreciated this because he had to come from plus-30 miles away, and I had thought it would take much longer. Everything is perfect. I would trust him with any repair, and I hope to call on him in the future. I will have some projects lined up for warmer weather. He offers far more than a handyman service. I am so glad Angie’s List put me in touch with him. I posted an earlier review after he took care of several, quick small repairs, but these were two big ones.
Reviewed March 20, 2022
Angi's List had Mover Van Lines in Las Vegas as a recommended source for long distance moving however, the company has terrible ratings and reviews nor were they BBB accredited. Many of the reviews by customers included pictures of damage of furniture and opened packing boxes that had been opened and refiled through. I called this company and got a really low quote but I also checked reviews and the BBB for complaints finding out the BBB does not even recognize them a a legit company. Angi's List can no longer be trusted.
Reviewed March 18, 2022
Total Home Roofing is a great company to go to for your roofing needs! They are very consistent in reaching out with updates as well as maintaining a superior customer service team! Construction jobs can't go 100 percent perfect every single job but, with this company, you can trust they will be there along the way to address any issues or concerns you may have!! 10 out of 10 recommend!!
Reviewed March 18, 2022
The sales rep that called me was misleading and forgot to explain the entire set up and how it works. If you sign up there are two factors to look for - leads & opportunities, which they charge you for both and then charge you each Friday even if you don’t take the lead or opportunities. It’s a rip off and if you freeze your account, you HAVE to freeze both - which she never informed me of that. Don’t waste your time or money. They try to keep you locked in and try to give you credits and not your money back. Be aware!!! It’s not explained correctly and you will be Bamboozled!!
Reviewed March 18, 2022
Don't sign up with these people. As a contractor, they always screw me, so I can't imagine how they do the customers. Call them to turn off my leads and I'm still overcharged for them. Unless you want them to have a open check book to your account don't sign up.
Reviewed March 17, 2022
Terrible house cleaning service. The worst. Sat in my house. Cleaned nothing. Actually made it worse than how the house was. Used dirty supplies. House smelled bad when I got home from work. Cashed my check and Angi charged my credit card as well. Criminal activity. Very disappointed.
Reviewed March 16, 2022
My experience with Career Pro Resumes was nothing short of excellent. From the moment, I made contact with Jody and discussed the details; he and his staff went to work immediately. There was always a dialogue between us until the completion of the job, for which I am at the utmost completely satisfied. Great job to the entire staff on Professionalism, Courtesy, & Expertise. I highly recommend Career Pro Resumes/Atlanta, GA for any Professional and/or Executive resume needs.
Reviewed March 16, 2022
Needed to replace 22 year old water heater was has a 9 year warranty, before it failed. I used Angie to identify several plumbers to install a replacement unit. T&F Plumbing responded quickly to my appeal. My only issue with Angie's list is that it's is not easy to update a service request that a professional has been selected or the job is complete.
Reviewed March 15, 2022
It seems like it's a little bit too simple for some of the things I want to do, and it seems like a few of the contractors are a bit aggressive about getting the sale. It also seems like Angi is aggressive about going through them when they take HUGE cuts from the contractor in promotion fees.
Reviewed March 15, 2022
I was surprised to hear from the Home Inspectors immediately following submission of my information. I expected to just get information on them and I would contact them. I think I would have preferred it that way.
Reviewed March 15, 2022
Angi recommended Kenny for my bathroom tile repair. Kenny made sure the job was done right. He also fixed my toilet when I mentioned it was running. I was very pleased with the recommendation and would recommend Kenny for your home repair. Thank you Angi for the recommendation!
Reviewed March 14, 2022
I preferred the old systems of reviews of contractors in various specialties rather than getting calls from individual contractors. The latter system does not allow me to cogitate on the reviews before I am under pressure to make a decision.
Reviewed March 14, 2022
Wow, what a mistake. I had A horrible experience with Home Advisor sending useless calls and billing huge numbers for them. I had some limited success with Yelp so I thought maybe I should give Angie’s list a try. About a month into the year long contract they became Angi because Home Advisor bought them. Right about then it was just as useless as Home Advisor. In January 2022 I informed them that I would have to keep paying even though their service was as close to useless as you can get.
I put everything in writing that the contract that expired March 3 2022 would not be renewed in January 2022. March 2021 they charged me anyway. I called to make sure it was an error and that they would refund the $317. They said not only would they not refund it but they started it for another year. I have all of this in writing install they will not move. I’ve had to notify the authorities, cancel my credit card, File disputes. All because they are just as dishonest a company as you will find. Days wasted with these people.
Reviewed March 12, 2022
Went through Angi the first time hiring Sound Electrical. James ** installed an electrical panel very professionally and at a greatly reasonable price so when I needed to install a backup generator, I called him directly to install the necessary parts to switch from commercial power to generator. Whenever I need electrical work done in the future, I'll certainly hire James.
Reviewed March 11, 2022
I had never heard of Angi before I found them on the internet. When I requested quotes for an irrigation system install, I received three responses the very next day. The first response was the winner and I now have my new irrigation system. I was even able to pay for my bill through their app. It was very easy and affordable.
Reviewed March 11, 2022
My experience with Modern Flooring Solutions exceeded my expectations. The job was to replace engineered floor boards that had cupped. The work was done within the timeframe allotted. When Michael ** was finished, there was no evidence that the replacement of the warped boards had been replaced. He was the consummate professional. The work was excellent and he was easy to work with and eager to please.
Reviewed March 10, 2022
I was unhappy with the volume of people I competed against with every lead. I tried to terminate my contract verbally and was told by an Angi representative that it would not re-new and that I was all set. In fact my contract had renewed for another 12 months at a cost of 4,000 dollars. Now I'm being charged an early cancellation fee.
Reviewed March 9, 2022
Alpha Window Washing is the best window washing company I have used. I am a realtor and have recommended them to many of my clients, all of whom have been extremely happy with their exceptional service!
Reviewed March 8, 2022
We hired Dustin to install a 3 board fence around 3 sides of our property along with a wrought iron fence across the front. All of the work that was done by Dustin and his team was quality work. We would highly recommend him again.
Reviewed March 8, 2022
We’re so pleased with how our bathroom turned out! It’s very well executed, especially the finish of the tiling, and exactly what we asked for, including a very specific tub from a certain manufacturer that were able to order for us. Thank you so much Victor.
Reviewed March 7, 2022
I like this site because I am able to read real life recommendations. The site is easy to use and organized with many areas that I have noticed to be resourceful for home improvement. Overall, I find this site useful.
Reviewed March 7, 2022
After canceling Home Advisor and Angie's List 2020. March of 2022 I start getting leads again and charged 72 dollars for 1 lead. I never got 1 statement saying I was still using their services. They would call me time and time to get me to come back as leads in my area have grown and my response is "I’m not taking more customers and not looking to go back to paying leads." They never led me to believe I still had a active account and still need to cancel.
Reviewed March 7, 2022
I had a 3/2 home cleaned that was brand new when I moved into it so it was an easy job. Just about 1600sf which was the criteria to push into a higher quote. The girls who did the cleaning were awesome and did a great job but the job that they were told wasn't complete. This was a moving out cleaning. I specifically called Angi to make sure floor boards were done and I was assured they were. The girls cleaned the inside of cabinets and drawers but forgot to clean the outside. (They apologized but what can be done now? I had to do it before the landlord walk through.) The girls did inside windows, bathrooms, countertops and chrome, and floors. I paid extra for oven and fridge. Floor boards were not in their job request nor doors to rooms/closets.
Original quoted showed the cleaners would be in my home from 1-7:30 based on the house size and rooms. Again the house was brand new and I kept it clean. Not a lot of work needed. They were done in a couple hours. I was charged $273.00 for the cleaning! This is preposterous!! The cleaning group only made $97.50 from the job. My job was really little more than a regular cleaning. My cabinets and drawers didn't have any debris in them. Bathrooms didn't have stains or soap scum. I am just disgusted. You are better off booking directly with the service to ensure clear communication and expectations. Shame on you Angi!!! I will never use this service again. The cleaning girls yes but no relationship with Angi.
Reviewed March 6, 2022
Brian was very responsive and delivered on time above and beyond my expectations. He did exactly what he said he would do and finished ahead of schedule. I was very pleased with the quality of his workmanship.
Reviewed March 4, 2022
They charge astronomical prices for minimal services. Angie's list claims to provide "Leads" to clients, but many of them don't even exist. After deciding Angie's list wasn't the best fit for my company, I cancelled my membership in January. I was Still charged $344.45 for 3 leads in February After I already cancelled my membership, and didn't even receive. Now they refuse to return my hard earned money. Please beware they scam small business owners.
Reviewed March 4, 2022
The technician reviewed the process for preparing the home and water softening system for vacation. He helped me take a video for future use. Excellent assistance as I had previously misunderstood how to shut off the water to the house but maintain water flow to the softener.
Reviewed March 4, 2022
I was sent request from the company that did my remodel Angie's has been good. I hope that this advertising company know what they have because they are the best I've I've ever dealt with. And I will continue to do do business with them.
Reviewed March 3, 2022
I went on Angie's to get a quote to see how much it would cost to install new backsplash. I received a call from Angie's to schedule the job. I explained to the customer service rep that I would need a quote before scheduling. They offered to come out tomorrow but I still need to get other materials. When I explained that I would have to call back, she hung up on me. I will not use their services based off of this experience.
Reviewed March 3, 2022
@ Last year you reworked the website to push sponsored contractors. In doing so you've made it impossible to find individual named contractor info (rather than being happy with whatever sponsored vendors you give me in a search) . And, when one does the "project" thing, you get deluged with phone calls and texts at all hours--woken up in middle of the night. Too bad, the old Angi was for years my go-to for finding home services.
Reviewed March 3, 2022
I used Angi Service for my house cleaning couple of months ago. The cleaners did not show up in the morning and my day off at work was wasted. I called Angi's customer service and they apologized for the inconvenience and said they would reschedule for another day. Even, for second time the cleaners did not show up. I called them to cancel the service, but they were apologetic again and promised me that "since this caused so much inconvenience, we will waive the charges and cleaners will clean your house for free". After two months, they quietly charged my credit card for the service and when I spoke with them they straight away lied and said that I will have to pay for cleaning service and they never offered free service. This was very awful. I cannot believe they would lie like this and treat a customer like that. Very pathetic.
Reviewed March 2, 2022
The Ladies showed up on time, were very conscious of doing a good job. Cleaned my home beautifully and everything was spotless. Looking forward to their return!! Thanks Ladies. I appreciate you.
Reviewed March 2, 2022
I totally recommend Thomas Edison Electric Inc. I had recently purchased a new electric range and realized that the existing stove was hard wired and a new plug must be installed. At 8:30 that evening, I called Thomas Edison and left a message. Within 15 minutes, I received a call from their office and we set up an installation date. I was kept in the loop, and was updated on the time frame, as well as the service person. The electrician was prompt, courteous, professional, and excellent. When the task was completed, the office called and asked how everything went. WOW! Great.
Reviewed March 1, 2022
Thanks for your recommendation, really appreciated, our fridge kept on freeze everything up, so Angi recommend few tech for us, and we pick Jose, he did a great job. Fixed after 3 days later. He order the parts, came then stop by, so far it’s working fine, really appreciate his work!
Reviewed March 1, 2022
Alexandria and Gwen arrived at 11:22 and started right in. They worked non-stop for 2 1/2 hours, vacuuming, washing walls and shelves, cleaning our home well. They worked hard and earned their pay.
Reviewed Feb. 28, 2022
The service performed on my bathtub is excellent. It looks like a brand new tub. The smell wasn’t as bad as I thought and the job was done in a timely manner. Very friendly and respectful young men. I would use them again.
Reviewed Feb. 28, 2022
ANGIE'S LIST IS NOT WHAT IT USE TO BE.. At one time this was a dependable source, nowadays please run away from these folks and stick to who you know. A bunch of scamming installers using the app for free leads then waste your time and money. I will never use this service again. Stay away from Angie's List, My house is wide open dealing with these folks, Patio doorless. THEY ARE NOT WHO THEY USE TO BE. RUN>....
Reviewed Feb. 27, 2022
I don’t know if this is just in the app version but there used to be an easier way to search specific companies to find their reviews and deals. I had to search for the kind Of work they did and then scroll through pages and pages of results to find the company we used in order to review them. There needs to be an easy to find search option for business names.
Reviewed Feb. 26, 2022
Friendly, professional and knowledgeable staff. Project managers and HVAC technicians were prompt, reliable and did an excellent job at a reasonable price. Will recommend them to my neighbors, friends and relatives.
Reviewed Feb. 24, 2022
This company was awesome! They assessed the issues with the pipes, gave me their recommendation, a quick estimator and performed all of the items listed. Bright Side Plumbing was very friendly & professional. I would recommend them for sure!
Reviewed Feb. 23, 2022
The job was done to my satisfaction. They were professional and efficient. Trinity Paint is a company I’d use again and refer to others.

Reviewed Feb. 23, 2022
While researching a place to repair our stove we were contacted by Angi/Homeadvisor now that they merged. We were excited by their guarantees (not true) and their screaming of contractors (not true). Anyhow, we didn’t get what we paid for two contractors with numerous cancellations and no compensation for the inconvenience caused. Waiting a week and wasted vacation days due to the cancellations with the work not being done! Canceled the membership and hopefully got our money back. Never again. Save your money and avoid the lies. We are understanding people, but if Angi isn’t a fraud, then their screening process needs to be reviewed because the contractors they have us were.
Reviewed Feb. 23, 2022
Had patio, firepit and seating installed in backyard. Extremely happy with the service found on Angi. All of the information on the website regarding this particular service was true. There were ample photos and reviews related to previous work completed.
Reviewed Feb. 22, 2022
Scope: Installed 40-ft French drain and connected it to existing storm drain and install a 4X80 ft swale (dry creek bed) to direct water flowing down a hill into a drain. In October 2019, Drainage Team installed a 40-foot French drain along the back our house and an 80-ft by 4-ft swale in a bed on the hill behind our house. The French drain was installed to address an occasional problem with water coming up at a specific spot in our basement after very heavy rains. This problem occurred even though there appeared to be a perimeter drainage system in the basement that was connected to sumps. The French drain was piped under our asphalt driveway to a storm drain on the left side of our lot. The outlet of one of our sump pumps was connected to the French drain piping instead of being discharged onto the driveway where it tended to form sheets of ice in the winter.
Downspouts in the back of the house were also connected to the French Drain piping to direct them to the storm drain. The swale was installed to improve an existing drain that directed water from the hill to a storm drain on one side of our lot. The existing system frequently overtopped during heavy rains and water ran down the bed, sweeping mulch out of the bed.
The project was completed on time and the job site was left in a very neat condition both while the project was ongoing and after it was completed. The French drain seems to have worked perfectly. We have not had a drop of water in our basement in more than two years. The swale improved the flow of water but it is still overtopped in the heaviest rains. The water flowing down to the storm drain tended to flow along the edges of the dry creek bed instead of through the center and this led to some erosion which we remedied by placing more rock on that side of the swale. The total cost of this project was $7840. I am happy with the performance of these systems and would hire Drainage Team again if a similar need came up.
Reviewed Feb. 20, 2022
I paid for assembly service through Walmart and confirmed 7 times for the date and time, no one ever showed up and never received a call about cancellation or anything!!!! I called Angi's customer service and was hung up on and basically told they didn't know why no one showed up. I tried to call them back several times and kept getting hung up on. This is unprofessional to say the least and I will never use this service again and I will spread the word to people who have considered this service!
Reviewed Feb. 18, 2022
I like the way they understand what a customer need. Really happy with them. I’ll recommend this company to others to complete their job projects fast, efficient to hit your goal on the future with no problem at all
Reviewed Feb. 17, 2022
Excellent installation on 4th floor, 8 windows and 3 sliding doors on Florida coast. PGT dual glazed impact resistant double hung windows, both 3 and 3 panel sliding doors. The entire crew performed efficiently using lift crane to help with install. Crew was thoughtful and careful of community owned grounds. Completed, cleaned and tested with us to make sure we approved install. Pleasant and polite. An excellent experience.
Reviewed Feb. 17, 2022
I found a great tile installer through Angi but I did not like the experience of using the website. I much prefer the old system of searching the directors for business in my area and then contacting them directly. The bid I received through Angi was about twice what I ended up paying when I contacted an installer directly, and I did not appreciate getting basically a sales call from Angi following up on the project. Not impressed with the rebranding.
Reviewed Feb. 17, 2022
Modernized Exteriors did a fantastic job with my deck reconstruction, gazebo rebuild, and installation of deck lighting! I selected M.E. from four contractors whom I had contacted. M.E. did two things right in that process. First, they did a phone consultation in order to give a ballpark estimate for my deck. They wanted to do a phone consult before coming out, because potential customers may drop their idea once they hear how expensive a project is going to be. M.E. does not send salespeople out to give estimates; the owners come out themselves. They were guarding their time, and I was impressed by that. The second thing they did right in the bid process was they were the only contractor to show me photos of their previous work. There are some outstanding examples that you can see on their website.
I accepted M.E.’s bid, paid a 1/3 deposit, and given a schedule estimate for 6 to 8 weeks. Because of snowy weather in the Seattle area in late December/early January, my project did not actually begin until 10 weeks after my deposit. My project took about two weeks. Homes here in the Wallingford neighborhood of Seattle are a tight fit – as I put it – and I was a bit impacted by the need for a dumpster in my driveway (for old deck removal – my garage was inaccessible), and the need for a porta-potty for the crew on my curb strip. The inconveniences were well worth it, as my new deck looks spectacular!
I only gave Modernized Exteriors four stars because I wanted you to read this review. As my project was underway, the crew was identifying additional work items that they deemed necessary in order to do the project correctly. For example, my old deck had a platform for my hot tub, and a wooden gazebo to cover it. We determined due to deterioration of the hot tub platform that the hot tub needed to be moved, and the platform rebuilt. This was an unforeseen need. As well, a considerable amount of soil and debris underneath the old deck needed to be removed, and the undergirding frame rebuilt. Perhaps naively, I was verbally assenting to these additional work items without inquiring about additional cost. Neither was this information volunteered by the contractor. The upshot is that my project went nearly 28% over the original estimate.
By my opinion, exceeding a bid is a problem for one bit reason: The situation becomes indistinguishable from a contractor that deliberately low-balls an estimate in order to win business. I do not believe that went on here, because I could see that the additional work items were not foreseeable when the project was bid. All told, I would have agreed to the additional work even if the original bid had been updated. I value a job done right, and I have every expectation that my deck will last, and be beautiful for decades. The reader will have to decide whether the surprise billing at the conclusion of the project was more the contractor’s fault for not updating the estimate, or mine for not asking about it. Congrats again to Modernized Exteriors for a job well done, and I do definitely recommend their services!
Reviewed Feb. 16, 2022
Herb was punctual, respectful and well within budget. Doing underfloor work is not liked or easy to do. Herb's interaction with my Elderly Father was stupendous, now my Dad knows Herb is a phone call away.
Reviewed Feb. 14, 2022
I recommend this company because they do a great job. I did not have any issue. Everything was excellent and very professional. Also, these workers are very friendly and responsables. They answered my questions very kindly.
Reviewed Feb. 13, 2022
Great service, I loved everything about them. I can recommend them to anyone in need of such services. They are a life saver particularly when you don't have the time or the expertise to work on certain tasks.
Reviewed Feb. 13, 2022
Overall, the experience with HomeAdvisor list was good. The good: I like that once I submitted my project and Angi representative reached out to discuss the project and offered a flat rate option, which I did not use, I preferred to negotiate the job. The number of pros they recommended was good. My experience has been the pros they recommended was fantastic. The bad: I like to do my research before deciding to begin interviewing the pros, they give out your information to a call center once you give HomeAdvisor your information the phone rings off the hook within seconds.
Reviewed Feb. 11, 2022
Most of our painting & handyman projects were performed by Angi's contractors. I have been very satisfied with finding good reliable, reputable companies and would definitely recommend Angi. The best thing about Angi is the peace of mind you receive knowing that the reviews are real and their contractors vetted..
Reviewed Feb. 11, 2022
We purchased our home in 1997 and it needed many things done to it. We got scammed once so after that we joined Angie's List and checked out the workmen before hiring. It has really been a wonderful help to find and hire the best. Couldn't do without it. So when we needed these new windows in November 2021, we found a contractor on Angie's list and have been very happy.
Reviewed Feb. 11, 2022
I was a new user of Angie's List, and I was so excited! I really needed a great housekeeper to help me out as I am expecting my 2nd child and have been feeling so sick recently. It has been extremely difficult to keep up with the housework. I was told that my first service would be at 15% off ($152 and some change then going forward each service would be $178.00). I received my service but was charged the full price instead of the discount. I called customer service to have it corrected but they said they couldn't and wouldn't honor that discount they offered me. I decided to cancel my remaining services because of this (dishonesty).
I was upset so I did some research and found out that these high prices we pay don't even go to the people who perform these services! They receive about $50.00 or so out of the hundred plus we pay BUT GET THIS... they have to pay a $60.00 fee to even be on the app and referred to clients so really... they don't make any money!!!! I feel so terrible for the people who are just looking for work and end up on Angie's List...
I think Angie's List should be ashamed of how they do business, all the way around. Personally, I won't be utilizing their services again. The person they sent to clean my house did a great job, she worked all day and drove from Pamona to Glendale to clean my house.. I want to cry knowing what I know now. I hope I can find her on my own to pay her what she deserved to get paid. I wish I would have known all of this before. Angie's List rips people off on both sides. The only reason I am leaving two stars is because the lady who cleaned my house did a great job but I am just so upset with the Angie's List.
Reviewed Feb. 11, 2022
He was super fair on pricing as far as I could tell and walked us through everything he did. Very personable and his helper/partner was as well. They replaced the floors of our two bathrooms, put linoleum flooring down like we wanted after taking up ceramic tile, repaired our shower leak, replaced one toilet, cleaned up after the job and asked us to leave an honest review but if we had a problem please let him know so he can make it right. As of now we’ve had no problems.
Reviewed Feb. 10, 2022
I was in business with this company back when it was Home Advisor. Since they have merged or were bought out by Angi the service was horrible. They tried to bill me for multiple leads that were completely worthless. I called my rep with the company who told me he would take care of it. After which time they tried to bill me for over a thousand dollars. I called and left multiple messages which were never returned. Called customer service who tried to give me back half of the money. Keeping in mind us contractors pay for the leads and it cost Angi nothing. Was told to just cancel because that's all they were willing to do. Nothing. CONTRACTORS BEWARE!!!! THIS IS NOT THE SAME COMPANY EVEN THOUGH THEY KEEP THE NAME.
Reviewed Feb. 10, 2022
Excellent customer service from initial call to scheduling to tech coming out to fix problem! Kept well informed of what was being done to fix problem! And assured if problem comes back tech would come out again to come up with alternative plan
Reviewed Feb. 9, 2022
Very good experience, very responsible, very professional, helped us out of a stressful situation, had contact with someone almost immediately, would recommend to anyone, hopefully situations where need good reliable people doesn't occur but if does won't hesitate to go thru Angi's.
Reviewed Feb. 8, 2022
The worst experience we ever have had with a business. They take your money, complete the service then disappear. Not to mention the owner and his salesperson Amy are rude and unprofessional. We have never been more compelled to write a review in hopes of warning people. The time, energy and stress the whole experience brought to our family could have been avoided if they ran their business in a professional manner and stood behind their work. Instead we were avoided and treated poorly when all we wanted was our pool fixed.
The whole process started back in 10/2019 when we decided to replace our 25 year old faded liner. After getting a few quotes they came in the lowest (not always the best as we learned) so we hired them. Almost immediately we were losing water. I reached out to Amy and she said, "Close the pool and we'll deal with it next spring." Next spring came and reached out again to only get excuse after excuse why no one was showing up. We had a small Prom that we were hosting in our yard for our daughter since covid forced the school to cancel. The owner finally came after Amy and I had some words. He swam around the pool and left, never to return again.
We paid to have the pool filled to the top just before the party. For the rest of that summer, then the following summer, still reaching out regularly with no luck. Now 3 summers with no pool. We had 3 different pool companies come out and tell us the same thing that the pool was missing gaskets. After Amy avoided my husband's calls. He told the receptionist we were going to take them to court and she got on the phone only to hang up on my husband. My husband called from a unknown number got Todd the owner on the phone and he said he would stop out and never did.
Took them to court 9/2022, owner never showed and we won. After several attempts by the court to get our money with no luck he was in contempt. I'm happy to say after doing our due diligence we finally got our judgement and the nightmare has ended. Was never about the money it came down to principle. Please beware before you consider hiring these people. An experience that should have been fun and exciting turned into a 3 year ordeal.
Reviewed Feb. 8, 2022
We had TX Eco-plumbers do annual maintenance on our tankless water heater and fix installation of plumbing performed by another plumber, who didn’t understand what was wrong. TX Eco diagnosed the problem within minutes and fixed it. They took all materials and refuse with them and wore booties on the interior of our home. It was a great experience and very worth the price!
Reviewed Feb. 8, 2022
Angi made it impossible for me to manage the project via a personal computer and forced me to use their mobile software application like a peasant. I never wanted to install this application on my telephone in the first place. In particular, project details and photos submitted from my PC would not post. This forced me to use a telephone, which I despise and makes me angry.
Finally, it was difficult and unclear for me to figure out how to review the pro who completed work for me. There was no straightforward way to review the work already done (at least, not on the website I loaded on my PC--obviously I ignored the messages sent to my phone since I am not a mobile peasant). In the end I had to input the pro's details myself prior to submitting the review.
On the positive said I was connected with a pro and the work got done. So Angi does deserve credit and should be used, just bear in mind that the firm does not value PC nationalists despite our far greater sophistication and purchasing power. You will be forced to degrade yourself to the plebeian level of smartphone usage.
Reviewed Feb. 7, 2022
I was very pleased overall with this company. They were fair and professional and did an excellent job on my fence. They're a veteran-owned business as well, so that definitely was a selling point with me. Their prices were very competitive and the quality of their work was excellent!
Reviewed Feb. 5, 2022
Sent me leads that never pick up phone or respond back to messages. I'd get billed and have to threaten to stop using their site. The account manager promised refunds and I believe them until I checked my credit card statement and never seen a refund. They also say for the inconvenience I would receive free leads but in reality I’ve already paid but on the new leads it shows free in the charge section. But all the so-called free leads never helped reach any customers just a bunch of no response and no answers until the leads are used up and I start getting new ** leads and I immediately called them out on the theft. This company is shady business, all Angie’s department are the same, I’ve tried, they burned me for a lot of money.
Reviewed Feb. 5, 2022
Almira arrived on time, I like the fact that she has her own supplies. She had an assistant with her who was eager to start the job. They did an amazing job, beyond my expectations. I plan on having her come back every 2 weeks. I would deft recommend her to family and friends.
Reviewed Feb. 4, 2022
Scammers, called and set up a Handyman service to repair my dryer for a couple days later and they had me pay $142 in advance and the day of the guy messaged and said he doesn't service my area. So went on app and canceled on my end as well and I did see a charge back for $142 so thought everything was all said and done. Then about a week later I received another change for $173, called Angi/HomeAdvisor list and discovered that not only did they put me on reoccurring scheduling of services (to be continued to be charged every week) but there was a unknown scheduled appointment that I never agreed on for someone else to come and do my repair but the man lied to them and said he was to my residence and performed services. He must be old as dirt because most as well as myself have cameras in my home!!! Lol!! And I have not yet received my money back!! I will never use Angi/Homeadvisor services again!!
Reviewed Feb. 4, 2022
I booked a cleaning crew through Angi's list for the second time. Both times, I received a text message within 15 minutes of the set appointment time that the contractor canceled. The Angi representatives automatically rescheduled without contacting me first. I hired another crew the first time and did not reschedule through Angi's. I closed my account this time and will never do business with them again.
Reviewed Feb. 3, 2022
On January 26th 2022 I called my local Roto-Rooter and explained that I had a clogged kitchen drain. The woman I spoke with told me that she could have someone out that afternoon. I made the appointment and inquired about their pricing structure. She said that “it depends on the job.” That afternoon the technician showed up. I showed him the problem and he told me that it would cost $565.00. I was shocked and I freely admit that I agreed to the price since our sink could not be used and had also started to leak due to the standing water. I know I could have told them to leave, but I didn’t (had I known the price to free a clogged drain at the outset I certainly would have shopped around). Less than an hour later the problem was solved.
The average plumber in Westchester County charges around $175/hour. When I called the local Roto-Rooter this morning and related the above I was told that, “that’s the standard price for a clogged drain ($565.00).” Why were they unable to tell me this when I called initially? She said that it is Roto-Rooter’s policy not to give prices over the phone. I feel that this is a disingenuous business practice that is in place to take advantage of customers who are anxious to have their plumbing problem resolved as soon as possible, before further damage can occur. By the way, the repair took a little less than an hour.
This practice is like selling bottled water for exorbitant prices after a hurricane or N-95 masks at the height of the pandemic. I have spoken with RR Corporate and they say that the pricing policy (no range for the price of the repair over the phone) is in place to protect the consumer. I asked how this protects the consumer and got no answer. I spoke with a manager at the Mamaroneck office today. He apologized, was sympathetic and courteous, but told me that his branch is just following corporate policy. I believe that this policy is not only disingenuous, but deceptive as well, and designed to take advantage of consumers who need immediate help and are therefore in a vulnerable position..
Reviewed Feb. 3, 2022
Service was quoted for $113 and credit was charged for $194.43. Service was not completed on date and time booked but was one day later. Customer service could not cancel the appointment and refused to refund the difference. Spoke with Rofel, Laura, Andrian Genita, Erlyn Siarot, Vignesh. Do not give credit card information without documented confirmation of booking date and time and cost of service.
Reviewed Feb. 2, 2022
I was looking for a company to mow my lawn. My regular lawn guy, stop showing up and never called. When I called him, he informed me that his DaD was sick and he wasn’t sure when he’ll be mowing lawns again. In the meantime my grass grew tall and I was desperate to find some company to mow my lawn. B&C responded and came out immediately to mow my lawn.
Reviewed Feb. 2, 2022
I’m the Owner of a Franchised in home service company, therefore I’m tied to a certain service area. After being very concise about what zip codes I could service I was assured Angi had fixed the issues from the previous contract. I gave them the benefit of the doubt and renewed. The problems were never addressed and they auto renewed the contract when it was explicitly made clear the contract was not to be auto renewed. The only leads I received from Angi were out of my service area and I had to turn them over to the other franchises. They do not check in with their customers to ensure things are going well, the only contact numbers you can find online are for their sales department. It’s a buyer beware this place is not worth the money!!!!
Reviewed Feb. 2, 2022
Spoke with account executive, Kelly** to cancel membership in December. Kelly was out due to her sister's death. I stated to Kelly I understood as my daughter had been killed in a car accident in April. I stated 1.) I was using other lead services and Angi simply wasn't producing. 2.) I was taking time off because my daughter's death. Kelly said they could not suspend the service so I said just cancel. I went to bank to contest charge. Going to bank again tomorrow to contest this recent charge of almost $600 which I did not authorize.
The leads that Angi provides do not even remotely stack up to what was promised. I seriously question whether Angi is taking in the leads that come in to Angi and transferring those to their other service, Home Advisor, where they can charge even more money. If this is the case, this would appear to be fraud, as we are not getting what we are paying for with Angi. I will be giving detailed information to the Attorney Generals Office of the State of Tennessee as to why I think this is happening. I have written Angi multiple emails, and will wait to see what happens.
Reviewed Feb. 1, 2022
Shower valve/faucet needed replacement and kitchen sink faucet also needed replacement. My only concern is Choice Warranty doesn't employ anybody to approve the plumber's work estimate after 3 pm Pacific time. Choice Warranty is in New Jersey and work on Eastern time. Which means the plumber may not be able to do the work initially and you will be rescheduled for another day and time to start and complete the work after they get the approval from Choice Warranty. This just happened to me. The plumber did finally get the jobs done and I'm happy with the finished products. It was OSP. (One Source Plumbing) Very good attitude and workmanship by Jeromy.
Reviewed Feb. 1, 2022
Highly experienced and meticulous painter. Very reliable and easy to work with. Accomplished job a bit sooner than expected, returning the house to the state it was in when he arrived. New colors totally improve the house. No drips, clean lines between walls and ceilings. I will work with him again on other projects. Very reasonably priced.
Reviewed Jan. 31, 2022
From the meeting for the original quote with Justin until the completion of the blown in insulation job, everything went completely as expected and to our satisfaction. Mason and Joaquin took their time and made sure we received the best job possible! I recommend Standard Insulating for your insulation needs! Already recommended them to my neighbor.
Reviewed Jan. 30, 2022
Like many, I searched online including Angie's List, when I needed some home repairs. Normally I just work directly with the contractors, and things are fine. This time Angie's List offered a fixed price for the job, with a $100 discount if I become a Key member at $25/yr and knowing that I had other upcoming projects, I signed up. The carpentry job revealed additional work that was needed, which I approved. However, I found out from the carpenter that he was paid only ~20% of the fee I paid towards the job, leaving me to pay *alot* more than expected. Angie's List uses a limited questionnaire that inadequately describes the project, leaving it open to being underbid and mis-leading. Don't sign up for the fixed priced offer from Angi's.
Reviewed Jan. 27, 2022
I contacted Angi to find an appropriate house cleaning solution. The agent said they could provide 5 local contacts and said the service providers would be in touch. However, they offered me the opportunity to skip all that and simply contract with Angi. I agreed to try a single cleaning and would enter into scheduled, ongoing cleaning if I was satisfied. My appointment was scheduled. Shortly after, I received several curt, insistent text messages from local cleaners demanding I change my day and time to fit their schedules. I called these people back and found them to be disgruntled contractors to Angi, who paid a fee of approximately $60 every time Angi sent them a potential customer's contact info. All of them were completely surprised and angry to learn that Angi had already contracted with me.
The text messages soon became more insulting and more demanding to the degree I canceled my service cleaning with Angi. The agent fought this request valiantly -- at one point saying it was too late and I would be charged anyway. I finally won the battle, but Angi is playing at war. They charged me anyway for the cleaning I canceled. I had to go through a difficult confirmation and data review to get an agreement to refund my charges.
I discovered that Angi also plays the long game. They scheduled monthly service cleanings without my consent. I received a text one month later from a local cleaner who warned me that she was coming to clean and I had better be ready. I told her not to come, and she said she was coming anyway. I called Angi's customer service and was told an agent scheduled my ongoing cleaning "by accident" and everything was now taken care of. Later that week, I received a charge to my card for the service cleaning I did not receive.
These are all the revenue-generating techniques of a scammer. It seems to me that Angi operates in bad faith. I don't believe that there were "accidents" in the nonconsensual scheduling of ongoing appointments and charges to my card without my knowledge "in error." These are Angi's standard operating procedures, in my opinion. And I truly feel bad for the cleaners who are paying for leads, while Angi steals their customers behind their backs. In my experience, Angi is a bottom-feeder of a company. Don't do business with them.
Reviewed Jan. 27, 2022
Stay far far away. Do not give them your credit card information if there is any chance you will need to reschedule, even during the time when it is either free or costs $15 to reschedule. Angi.com scammed me out of over $1000…and I never even received a service from them. I signed up for a service, needed to reschedule the day before, and should have been charged one $15 change fee per their own terms of service, plus a $19.99 Angi membership fee I agreed to. Instead they charged me two $15 change fees, plus two reoccurring charges of over $500 (both including the Angi membership fee) on the day I logged in to Angi.com to reschedule, one for the original scheduled day, and the other for the day I had rescheduled for.
Their terms of service said I wouldn’t be charged before the service was completed and only owed a $15 change fee since I canceled the day before the service was scheduled. I canceled the rescheduled appointment over a week before it was scheduled as soon as I saw the charges on my card. I disputed the charges with my credit card company as soon as I saw them, and Angi.com had the audacity to send fake emails to my bank from someplace they own now apparently called handy.com saying I had some sort of credit (they didn’t share how much), when I have no account with handy.com, cannot log in or even create an account to see if I have a credit, and never received the emails from handy.com.
I have no credits with Angi.com. Angi.com said in writing they would refund the money if I drop the disputes with specific wording in the letter from my bank, but my bank will not provide this letter as it is outside their standard practices. The disputes are all closed or dropped and Angi.com won’t refund me. They sent me multiple conflicting emails, saying they would refund me, then that they couldn’t refund me because they permanently deactivate payment accounts when charges are disputed and won’t reactivate (apparently they haven’t heard of sending a check in the mail), then that they needed screenshots of dispute withdrawal letters from my bank with specific information. This is consumer fraud.
I reported them to federal and state agencies. I am positive I am not the only person they are doing this to. I should have read reviews first, as I now belatedly know others have experienced very similar issues with Angi.com charging for services not received. Listen to those negative reviews, as they could easily be your experience…
Reviewed Jan. 26, 2022
Have been with Angie's List for over 20 years and find the new website difficult to use. When I log in to the format that is similar to what I am use to, I no longer am able to find a company by name to see what kind of reviews they have. I always like to see a complete list of who does the work and then choose the one I want not have a bunch of companies continue to call me when I didn't ask them to and don't know anything about them. Again, as stated above, I can find them by name when I try to find them on the list. After finding and using a company, it was difficult to find them listed again so that I could write a review. AGAIN could not find them by typing in their name in search.
Reviewed Jan. 26, 2022
I signed up for their services because they claimed that my project would be completed by their Certified Professionals. This did not happen. The Angi Pro took my Deposit and disappeared!! I gave this contractor a Cashier Check for $13,000+ as a deposit for the work. No materials were delivered; the work was never started, and the Contractor stopped returning my calls/emails/text messages. Angi tried to call the company; but after waiting 5 days for the Contractor to respond; they gave up. I was Misled into paying for this service believing that Angi would be responsible for the people they certified. In reality, Angi’s services amounted to the same as taking my chances with a phonebook. Please don’t waste time and money on Angi or Home Advisor. You’re not getting what you think you’re paying for.
Reviewed Jan. 25, 2022
Very good experience. Would hire and use Walston Plumbing again and will look on Angi again for my next professional that I need next time!! Very good experience with professional service and workers did a good job and were responsive and on time!!
Reviewed Jan. 25, 2022
Great company!! Stuart was referred to me by family and was great to deal with!! Price was lower than any other company in town! They came out. Replaced roof in one day and did an amazing job with the clean up! My insurance company even commented on how nice of a job they did on the roof! Would definitely recommend them!!!
Reviewed Jan. 24, 2022
I used Angi one time for a house cleaning. The charge was paid with my credit card. Cleaning was fine. After that one time I paid my cleaner directly myself because she said there's always problems with Angi. I was charged for a cleaning on 12/26/2021 when I wasn't even home and Angi took the charge from my credit info they had saved. I contacted them to remove the charge and remove my info from their databanks. They refused and lied to Discover that the service was done, so Discover paid them. Stay far away from Angi.
Reviewed Jan. 24, 2022
We have been members with Angie’s List for many years. It’s where we go to see reviews by customers who have experience with a variety of contractors. Lawn and landscaping, painting, interior design, roofing, plumbing. I’m sure there’s more but we appreciate the high number of reviews and the grading system so we don’t hire a dud.
Reviewed Jan. 23, 2022
I went to Angie's List to locate someone to repair my sprinkler system. There was only one person that quickly responded to my request and that was Danny from Basin Groundwater. I have been burned from contractors in the past from the Flower Mound area, so I was reluctant at first but Danny delivered all that I requested in a timely manner and at a competitive price. I cannot say enough about Danny, he is truly an individual I will use in the future. He did an absolutely great job while watching his work area and cleaned up all debris while carrying it away. Danny clearly knows Customer Satisfaction.
Reviewed Jan. 23, 2022
Ozzie did a variety of projects. Everything was done expertly. And, he is courteous and friendly. One day he even brought lunch for us. He saved me money on plumbing repair, he wail did work a plumber said would cost $1600.
Reviewed Jan. 22, 2022
Marc C. came out and spent 2 hours looking over my existing insulation and made suggestions on upgrading my current attic insulation. He was very informative and answered all my questions. Marc approach of educating myself, a potential customer and no pressure to make a decision is one of the biggest reasons I selected Standard Insulating. The crew came out exactly on time, 7:30 am and done within 3 hours per estimated by Marc. Very clean work crew and left my home as clean as when they arrived. I would use Standard Insulating company again in the future.
Reviewed Jan. 22, 2022
I scheduled a service today and got an appt for Monday. They requested a credit card in case I cancelled unexpectedly. Told I would not be charged until service provided. Confirmation came to my email in the name of David ** from Bethesda, MD. Several calls to Angi Customer service revealed I had cancelled my apt. I also had no record of an account. No one could tell where my bank information went. Contacted my bank and there was already a charge on my card that was coded as “recurring“ so it would go through even though it was locked. My bank took this off.
Reviewed Jan. 22, 2022
Hired Eduardo to repair 2 wrought iron gates. He did not show up on the scheduled date but showed up 2 days later on 11/27/21. Re-attached gate on wall, however I had to supervise and supply cement sealant. Loosened the bolts on the double gate which allowed it to close smoothly with the adjacent gate. The gate closed correctly for 3 weeks and then it became misaligned and is now even worse than before. He said his work was guaranteed and to call if I had any problems. He is now MIA, phone no longer accepting calls (310) 817-9202 and does not return emails. Angie said they could help however I had to become a member at $29.99/mo. Do not use Angie's List or Eduardo Handyman Service. Unprofessional and only protect members who are scam artists rather than consumer.
Reviewed Jan. 21, 2022
Shawn was on time, very understanding of my concerns about everything that was wrong, explained every step of the way, what he was doing, why he was doing it and why. It is an older house but he knew exactly how to work on it which I had worried about before I called anyone. He was very professional and when he was done he again reviewed everything he had done in a way I could understand. He left the house in the way he had found it.
Reviewed Jan. 21, 2022
I contacted Angi to have a fence installed in my yard. I was contacted by a local fence company, which in actuality was a guy that worked at a fence company and did this on the side. He came out, we discussed my project and I paid for materials. He then made a whole bunch of excuses that he didn’t have the money because his wife locked up his funds. He had a whole litany of reasons for where the down payment went. I contacted customer service and they tried to get him to refund the money. Once that process failed, they farmed it out to a third party mediator, who was also unsuccessful. That part makes no sense. If I couldn’t get a refund how were the other two going to get it.
I did a 2 minute Google search to do a little background on the guy and found out he was arrested a few years back for selling **. I brought this up to the lady at Angi and they said that all of their potential workers are background checked. I don’t see how they missed this, when I found out in the matter of a few clicks. So they basically sent a drug dealer to my home. Once the mediation process was over, they closed the case and I am still out $1,300. I wouldn’t recommend utilizing this service at all. Do your own due diligence and hire someone yourself. This was the shoddiest affair that I’ve had to date. They make money by doing something that any of us can do and do not care about the customer.
Reviewed Jan. 21, 2022
This was a wonderful stress free experience…The workers were knowledgeable and had my system running better than ever…Cost was very reasonable. I will be using Angi for reference to any services needed in the future.
Reviewed Jan. 20, 2022
Real fast service, I approved the estimate and the garage door was installed two days later. I ordered windows in the garage door and the windows that were installed are much nicer than I thought they would be. Good company, good product, good service.
Reviewed Jan. 19, 2022
Angi system glitches cost me over $100 from double booking for cleaning services. I booked a good cleaning service from Angi for a move out December 22, 2021 and had 4 people contact me even after I confirmed with Angi I booked an agency. I had to tell Angi representatives to remove my name from the call list. I was then contacted another Angi recommended cleaning service provider about my old address. She and I agreed she could come clean my NEW house January 8, 2022. Not the old house I lived in.
The new agency came to my house, provided services and was compensated $140.00 cash ($130 plus $10 tip) for services performed on January 8, 2022. Angi withdrew an additional $121.40 from my account Jan 18, 2022 DEBIT CARD DEBIT PAY* ANGI-DEC29 ** NY $ -121.40. After explaining the double charges and spending $140 in cash and $121.40 was taken from my bank account the best Angi would do is reimburse me $60.00.
Reviewed Jan. 19, 2022
I work for Angi and they basically stole my money money by sending $600.00 dollars of unknown/unwanted leads. They also do not do any great background check. I will never work for them again or ever hire someone working for them. Star rating -5.
Reviewed Jan. 19, 2022
I had been a client of Home Advisor since 2017. Recently they have been bought out by Angie's List. I primarily used their service to help generate leads for my remodeling company. To date, I had earned over 25+ 5 star reviews and "Preferred Contractor" status in a large city demographic. I had 1 dissatisfied client in 5 years and because they couldn't reach me over the one vacation a year I take and don't schedule work, i.e. Christmas through the new year 2022. A lady by the name of Kelly ** unilaterally made a decision to terminate my account and they have refused to acknowledge or even hear my side of the story. I was tried, judged, and sentenced without a word of defense to the actual events of what happened with this crabby client. I have spent over 12 hrs on the phone working to rectify this situation and have been spun in circles as no one there knows what to do or has even the slightest pulse or authority to do anything.
I would highly recommend to any business, contractor or alike thinking about using Angie's List to help generate leads or scale their business to look anywhere else but Angie's List/Home Advisor. Classic example of poor leadership, customer service, and just an all around horrible experience on every level. This company will be out of business within the next few years, mark my words!
Reviewed Jan. 19, 2022
PROJECT # **
We entered an agreement with Total Home Roofing to repair a roof back in early July of 2021. The contract was signed by both parties. Part of the agreement on the contractors side was that they would have an on site supervisor. I visited the site 2x a day while the work was being performed. I came across no supervisor and no person who spoke English. After a few days the work was supposedly finished. Our thought were that the on site supervisor would ensure everything was up to code and the work was professionally completed. We naturally assumed that the final inspection was just a formality. But it wasn't. We’re sure TotalHome Roofing received a copy of the inspection promptly from the county office. we, the home owners were never made aware of any irregularities or any report that the inspection went wrong.
Here we are several months later and we had put our home on the market to sell. We had 2 prospectus buyers offer us cash deals for the asking price. Only to find out that the county has a lien on the property and that the home had failed the new roof inspection months ago. Total Home Roofing didn't get back to me promptly and when they did the “on site” supervisor stated that he just assumed his workers did the work correctly. When questioned he stated that he had not looked at the final work. He attempted to apologize but quite frankly it fell on deaf ears. In the Contractors Affidavit, signed by the President, Mr. Daniel Reed, it states that all work has been fully completed. That was/is a complete lie.
Now, as we previously stated the house was put on the market. Because of the lingering issues with the completion of the roof work we have had to lower our price, thus losing thousands of dollars. We believe Total Home Roofing is solely and totally responsible for the financial loss. Attempts to get the President's email or phone number were futile as the receptionist would not divulge. It is our belief that we have lost about $7,000, as we have had to come down that amount. At this time we are asking for reimbursement of the $7000 that we lost due to your negligence. We look forward to hearing from you in the near future, as we hope that this can be resolved quickly and professionally.
Sincerely,Homeowners: Andrew **, Colleen **
Tiffany from THR called me and stated. "The job is finished. We don't owe you anything."
Reviewed Jan. 18, 2022
The real Estate agent that assisted me was Melissa **. She did an excellent job. I highly recommend her. I have bought and or sold 15 houses in the last 45 years. Melissa is the best real estate agent that I worked with.
Reviewed Jan. 17, 2022
A very precise company, all work was accurate, clean, quick and professional, on time and on schedule. All was done as promised with respect and courtesy. The clean-up was perfect just like the original product. Would definitely recommend this company for their expert work.
Reviewed Jan. 16, 2022
CertaPro was so great. Sebastian is the best. Very personable and patient. I kept adding to the job and he quickly got back with me and provided what it would cost. Silvia headed the job and worked diligently and had her crew there to finish the job in a timely manner. It was a big job. Whole house including ceiling and base boards. Added the ceiling and base boards. I worked with a color specialist, Ana. She helped me decide on the right grey. Which was tough! It was an amazing experience. I trusted implicitly as well. Great experience and team.
Reviewed Jan. 15, 2022
Not sure if you use/have used Angi. Angi created fake projects on my account and contacted contractors on my behalf without my knowledge/consent. This is a form of identity theft (the goal was to get referral compensation in case I went forward with any of the work). Check your account and report any suspicious activity to the FTC's Consumer Protection division.
Reviewed Jan. 15, 2022
Since HomeAdvisor bought Angie's List and changed it to Angi the online experience is confusing and the phone operators are difficult to communicate with. Also the number of emails from Angi is overwhelming despite my resetting my preferences to stop texts and emails after every bid request. Angie's List was far better in this regard. Angi needs to step up their platform for both the consumers and the professional service provider clients.
Reviewed Jan. 15, 2022
I signed up, they were fast to get deal done, took money from me that day, didn’t tell me and no one walked me through on how to use or work the site. 1 month goes by I didn’t get 1 job from it or go on any estimates. I get a bill for I think it was 50 leads I didn’t talk to at all. They charged me for them. They will scam you. Stay away. Better off getting your own work
Reviewed Jan. 13, 2022
I got to Angie's List from a Google search, looking for Tree Service. Glad I did. Angie requires all services listed on the site to have the proper licenses, permits, insurance, and workman's comp in place before listing.
Reviewed Jan. 13, 2022
Angi is a site that's free for consumers, but costs the contractors who advertise there a LOT of money. When someone inquires about a service, Angi farms out the lead to several professionals. Many of the leads we receive are looking for different services, have bad contact information, or want something simple like a microwave removed (and we paid up to $40 to talk to them). The worst part is that Angi actually purchased Google AdWords offering our services for free, so many of the leads we get are expecting free service. When you search Free Junk Removal (our industry) Angi is the top with "pickup junk for free".
Additionally, we have another local business infringing on our trademark, a business with a revoked state registration and defunct LLC and have contacted Angi to request their listing be taken down and they refused. Do not advertise with Angi...they suck you in, you form your business based around their leads and then it's very hard to transition out, however we will be doing so asap.
Reviewed Jan. 13, 2022
Coming back from vacation and having my house completely sanitized and cleaned in the outside was amazing. I’ll be hiring them again for sure. They are professionals knowing what they doing. Couldn’t have done better myself.
Reviewed Jan. 13, 2022
Duane's Remodeling was reasonably priced. The team had a vast knowledge of remodeling techniques for plumbing, drywalling, electrical and more. They were punctual and showed up everyday until the job was done. We very VERY satisfied with the work they completed!
Reviewed Jan. 12, 2022
Montgomery Shade & Awning for my awning. Mr. Montgomery did a great job replacing the awning material due to hail damage!! Dream Homes replaced my roof & siding due to hail damage. Highly recommend both companies.
Reviewed Jan. 9, 2022
Repair completed quickly and under warranty. Two-zone split system. It would have been excellent if the tech had reestablished zoning designations and functionality to the thermostat. That part was left for home owner to attempt/do.
Reviewed Jan. 7, 2022
Was disappointed in the small number of options provided. One, which called me and was very honest and said his company didn't even provide stucco services. Not sure how that happened as Angie's List is the one that is matching up the professionals to the job that is requested, and we clearly requested stucco work. We did however make a connection with California State Plastering company through Angie's list and that is the company we hired, and they did a great job.
Reviewed Jan. 7, 2022
Steve ** did an outstanding job on our bathroom remodel. He updated a 28-year old bathroom from scratch. Everything was carefully planned --- plumbing, electrical, fixtures, tile work. He coordinated our visits with suppliers of fixtures etc. so that we knew who we were dealing with as well as delivery schedules. We are extremely happy with the finished product. Steve and his team arrived early each day and cleaned up at the end of the day.
Reviewed Jan. 7, 2022
I had multiple projects to complete with short deadlines; however, with the help of Angi, I was able to complete all jobs on schedule. I tried to find professionals on my own, but it was a total disaster. It is nice knowing Angi stands behind its professionals by providing a “Happiness Guarantee” limited warranty. I only use Angi for all my projects and repairs.
Reviewed Jan. 6, 2022
Did a general search on Angie's List...got overly aggressive emails and phone calls, even though I had decided not to use Angie's List based on bad reviews. Kept getting bombarded with emails & phone calls. Politely asked them to stop. Spoke to a supervisor who argued with me saying that they had the right to send as many sales pitches as they'd like. Ended up sending complaint emails to their CEO and upper management, including Angie Hicks, herself. They had the gall to never respond, but they just kept sending aggressive sales pitches. Still getting the unwanted sales pitches. Would I do business with Angie's List (now called Angi List)??? Not in a million years!!!
Reviewed Jan. 6, 2022
Very professional, kind and courteous, neat and clean, informative and knowledgeable. Punctual and diligent about completion of jobs. Respectful and very conscientious. But I always could find time for a little humor and laughter to brighten up your day.
Reviewed Jan. 5, 2022
I had a long span of fence that moved when the wind was high. I feared it would eventually suffer damage so I had JC Fencing reinforce the span with additional posts. An excellent repair was performed as well as gate repair that wasn't closing properly. I will have them back.
Reviewed Jan. 1, 2022
Easy to use, except you have to say that you cannot write a review, or get help unless you are logged in. You have to warn a user of this site, that there are some people that are trying to get on your list of Pros that may call and these do not have a rating yet. (This happened to me with a contractor named Dale ** and I totally regret going with him!)
Reviewed Dec. 31, 2021
If you are business and you are thinking this company would be great to get leads for a not too big up front cost and then only have to pay for the leads you use; think again. My husband and I own a flooring business and we had been contacted/badgered over about a years time from an Angi leads (formerly Home Advisor and Angie's list) sales rep. He promised that the $300 was a lifetime membership with this company and that we would get several leads a day in our area and IF we chose to use them we would be charged a small fee. All of this ended up not being true. The $300 membership to this ** company yielded no benefits and several times a month we were charged anywhere from $30 to almost $70 for nothing. We have not got one good lead from them.
Most "leads" are 4-6 hours from us and not even in our area at all. And we never clicked on any of the leads. Yet here we are getting money deducted randomly and in random amounts from our debit card. The ONLY way to stop it is to cancel our card. We have tried to contact Angi Leads many many times to no avail. So far they have taken $634.97. The original rep for the company that signed us up no longer responded to us after he got his initial $300. The company won't respond to emails or calls. The rep even assured us that if we didn't find Angi Leads to benefit our business we would get a full refund. Really? How exactly is that going to happen when they cut off communication with you? SAVE YOUR MONEY and figure out ways to get your own leads. This company is a complete SCAM. We want our money back Angi Leads.
Reviewed Dec. 30, 2021
Aaron and Blayne were amazing! They were incredibly professional and clearly skilled electricians. They were hired to install ceiling mounted LED lights in the living room, kitchen, dining area, and bedroom. There were no lights anywhere other than in the kitchen prior to their arrival so they had to measure, drill, run wire, mount electrical boxes and wire molds (concrete ceilings), and finally the light fixtures. They also ran wire and mounted cable boxes. They also mounted a large TV and shelves accessories. Their work is clean, precise and high quality. They took their time to ensure they did their best work. They had a great spirit, communicated effectively, explained what they were doing and seemed to genuinely care. I have nothing but praise for Expert Wire's Aaron and Blayne. I will use them again in the future and will recommend the company to my friends and property management company. Thank you!
Reviewed Dec. 30, 2021
Old water heater crashed on Monday, Contact with RiteWay on Tuesday. New unit replaced on Wednesday. Excellent workmanship by professionals. Professional in every way. Could not recommend more highly.
Reviewed Dec. 29, 2021
We've used Angie's List in the past as we've moved often & needed reliable workmen. However, this time was a terrible experience. As soon as I checked into possible resources, my phone started ringing off the hook. The responses were often from companies hours away. I only deal with local companies. As a result, I will not contact Angie's list again.
Reviewed Dec. 29, 2021
Complete clean-up after total apartment renovation. Tile floors, new kitchen, bathrooms. Dust Busters crew of 3 were prompt, efficient and professional. In addition, they were accomodating to additional requests as they arose.
Reviewed Dec. 28, 2021
G & R Sasaguchi cleaned our area rugs with steam. We have 2 dogs so the rugs had significant grime and stains. Ken did a fantastic job getting the rugs clean. The rugs were brighter and vibrant in color. Ken used powerful fans to dry the underside of the rugs. By evening, we were able to re-install the rugs. We are thoroughly satisfied and pleased with their work method and ethic.
Reviewed Dec. 28, 2021
I searched for roofing repair on Angi and was given a couple of businesses immediately and then more later. Called ROI R&R LLC and repairs were completed within a week. Quick response from both Angi and ROI. Completely satisfied with service!
Reviewed Dec. 27, 2021
We received excellent quality service from Dolatch Inc (Reza and team). They did not take shortcuts and always made sure all actions were up to code. Our main house had Tile work, bathroom remodel, sheetrock finishing, baseboards, crown molding, painting, refinished front door. Any questions or requests were addressed and always met with a friendly quality follow-up.
Reviewed Dec. 26, 2021
Greg explained the whole process very well before work began. The workers were very professional and did excellent work, they finished the job on time and cleaned the whole floor so there was no mess left before leaving.
Reviewed Dec. 25, 2021
I am very satisfied with the Aftermath Restoration Company that Angi's List provided me via my email address. Thumbs up to Angi's recommended businesses that I interviewed and finally, decided to hire. I will also recommend to friends and family Angi's List for house improvement services because the businesses that are in Angi's Listings are reliable and insured.
Reviewed Dec. 24, 2021
I put my request online around 11 pm and had two phone responses the next morning at 8 am and 10 am. Nelson from N&M was the second caller and he was available to assess the job that day. He gave me a quote, we agreed on a price, a date for the job, the job was completed as scheduled, and I am very satisfied with the service.
Reviewed Dec. 24, 2021
Angi has become a platform for complainers. They don't know if the reviews are honest reviews or not; they post them anyway. Now I understand why Angie's List went underwater and this platform won't be far behind. Changing your name won't give you a good reputation.
Reviewed Dec. 23, 2021
The housekeeper has cleaned our house twice. At both visits she did an excellent job. She showed a lot of detail to her work. My house smelled so good. I was very please both times. Yes I would recommend highly for her to clean.
Reviewed Dec. 22, 2021
I subscribed to Angi to book a cleaning service with a discount code they offered. I booked a cleaning for 11/24/21, and it was confirmed. Late on 11/23, Angi notified me that the appointment had been magically rescheduled for 12/22, a date I didn't want and didn't agree to. I emailed their customer support, where Ahmad confirmed that he canceled my 12/22 cleaning appointment and my subscription.
Now on 12/21/21, a cleaner is trying to contact me via Handy.com, a service Angi apparently uses to schedule cleaners. I said, 'no, I canceled this appointment and my Angi subscription' and provided Angi with the emails showing this. They're still charging me a 'late fee' for canceling and have been charging my subscription cost still. Save yourself a hassle and then an ongoing struggle with terrible customer service and STAY AWAY
Reviewed Dec. 21, 2021
I just wanted some quotes for snow removal. Got some really flaky responses, and frankly way to many. But what really makes me mad is that all of a sudden I am getting things - product emails, etc., for things related to snow removal. For example, deicer that is certified for use on runways, etc. I know this came from Angi. Do not sign up with them unless you have an email you want to burn. And frankly, any company that does this is not worth your trust. This is, as far as I am concerned a direct violation of my privacy. WIll not happen again, please spread the word that we have a very unscrupulous company out there selling contact information. Shame on you Angi. Done with you!
Reviewed Dec. 20, 2021
These people just take your money and don't provide what they promise. They sell their leads to 10 different people and most of them are lousy leads. Cold ones. Their app is the worse. You can't ever log in when you need to. Their customer service is the worse.
Reviewed Dec. 20, 2021
I needed my dryer repaired. I tried to contact Angie's List. I spent way too much time filling out the form, quit, and found my own repair person using google reviews. Then for days, I kept getting calls from repair people. It was annoying. I thought I was the one who got to choose my repair person. I didn't appreciate being spammed by Angie's List people. Never again.
Reviewed Dec. 17, 2021
Each time we have moved into a new area and bought a new home, I have turned to Angi's List to find local contractors with which I can work, and I have never been let down by any of them. A good review on Angi is an excellent screening tool for me to find new people.
Reviewed Dec. 17, 2021
I have been scammed by Angie's List from the the beginning. I was told that all the leads are real. Well all the leads are 99% scam. They don’t even want quotes. All they ask for is your credit card number, and then tell you that they will pay before you start. The app doesn’t work. I tried to cancel my subscription, they said they did. Still took money from me after. Till this day they are still taking money. It’s been 6 months. They have taken a total of $1,800 from me and I haven’t had not even one project since I been with them.. Scam scam scam.
Reviewed Dec. 17, 2021
I have used this handyman man times. Today, he added shower stall hand rails affixed through granite tiles. He did a very good job. I always think of Steven first. Other jobs included painting, new coded locks, new doors. My favorite was a new deck surface with artificial wood. It is beautiful
Reviewed Dec. 15, 2021
We signed almost a $10,000 contract for a year for a lead service. We were told on the contract we would average between 104 and 175 leads every 3 months. Well we were with them for almost 7 months and we had 87 leads! And more than 50% of those leads didn't follow up with us after we contacted them. When I tried to discuss this with them they told me "There is never a guarantee with any advertising." Seriously, this is your answer? So they can just scam people and say oh sorry. We would have gotten better use from our investment if we threw the money at strangers in the street and asked them to refer us to their friends.
Reviewed Dec. 14, 2021
I was trying to get ahold of an account manager for Angi Leads. I received a phone call from Logan with Angi ADS. (Didn’t know there was a difference at the time) He was rushing me to sign a contract with him and any questions I would ask he would give me a fairly generic response but that once the account manager had all the information, we could make sure everything was correct. About 30 mins after signing the contract, the account manager for Angi LEADS called me back and told me they are completely different. Ok, so when I told Logan I was looking for Leads, he just mislead me into believing I was setting up my account for LEADS. I quickly try calling Logan back and he was in a meeting, then he was at lunch, he was on a phone call, etc etc.
I sent him an email. NOTHING. Enter Kasey. Kasey refused to listen to me and would not let me cancel my account even though it wasn’t live yet! She ignored my request to speak to a supervisor. My hands were tied and still are and forced to pay a monthly fee which I do not want! Not to mention it took them a month to correctly update my service area. This is the worst company. Maybe, just maybe, a supervisor will actually give me a call! This will be the longest year with a contract I do not want, nor am I seeing any benefits to having.
Reviewed Dec. 14, 2021
Overall, Angi is a very useful service, especially if you want to check reviews of contractors ahead of time because you don't have a recommendation or referral. That said, I find the strong push to download the app a bit off-putting, as I prefer to do my project planning from my laptop so I can toggle between multiple tabs. I understand that everyone wants people to use their apps, but making it a requirement to get quotes/contacts (at least initially) really turned me off the service and I went to other options like Yelp instead.
Reviewed Dec. 14, 2021
Our business leads with this company came from all over the place, even 4 hours away, and one local lead we even received from the name and address of a 6-year-old boy. We were charged for these leads, sometimes refunded, and I tried for months and hours on the phone to make this lead system work for me since I love the concept, but multiple agents were unable to solve the problems. I cancelled my membership on November 11, 2019 and have new charges in November 2021! They have documentation of our cancellation, but are still only offering us an in-house credit. We cannot use their in-house credit for the same reasons we cancelled our membership. This company has low standards of customer service and uses unethical business practices.
Reviewed Dec. 14, 2021
I have left reviews and they get removed or Angie's emails me asking for historical proof of who I am, my addresses and email accounts. It is very invasive and not appealing to leave a review at all when I get this type of treatment
Reviewed Dec. 14, 2021
Had been searching for a good deal and high recommendation for an interior painter. Angi gave me several good options and the service was great! I will be using Angi again and recommend this service to everyone.
Reviewed Dec. 13, 2021
I wanted a window replaced after it was damaged. When Statewide came to my home to discuss their options, I was very impressed with Charles (can't recall last name!!). I was sold because the price was decent. I made an initial deposit when measurements were taken. And paid the rest when they were installed. I can't say enough about the company's work. I can see through my windows so clearly. And to open/close them is so easy. I will make another order when funding permits!
Reviewed Dec. 12, 2021
Angi made it possible to find a reliable service provider to replace my air conditioner and broken furnace. I found what I needed quickly and easily. The ratings on Angi correlate to my experience with the service provider I hired.
Reviewed Dec. 10, 2021
I had an excellent experience with Angi searching for rain gutter repair and replacement. The choices provided by the service were local, professional, certified and bonded, and they were highly rated. Go Gutters' support staff reached out to me, their estimate was accurate and reasonable, and the work they did (complete gutter replacement and filtration) was outstanding.
Reviewed Dec. 10, 2021
I have been an Angie's list member for decades, but the new format is unfamiliar to me. I am not comfortable handing over the entire process of getting bids to someone else, nor with bids being submitted sight-unseen, nor with having to describe the work I want done when what I need is advice on what work needs to get done, and the app was even worse than the online interface. Then was the barrage of follow-up texts and emails. Considering cancelling membership.
Reviewed Dec. 10, 2021
I can not be more pleased with the work Derrick and his crew did for me. They arrived on time and did not leave until the job was finished. The flooring is absolutely beautiful and the professionalism displayed over the project was outstanding. I can not rate any higher than 5 stars but, if I could, I would give Derrick 10 stars.
Reviewed Dec. 9, 2021
Was hesitant to have duct work replaced based on advice from those who had it done but the Angi rep put me at ease with his own experience. I was sent 3 recommendations and a sufficient number of promptings to prod me into action (thank you). I chose and hired Absolute Airflow who more than fulfilled my expectations. Thanks Angi. You are a great help and a valuable resource.
Reviewed Dec. 9, 2021
Found the perfect person to do our work. Danilel Overbee was located through your service. He is a Quality person...Great demeanor, well spoken, exceptional craftsman. Could not be happier. We wrote a separate recommendation for him, and would not hesitate to use him again or recommend him to others.
Reviewed Dec. 9, 2021
I used to use Angie’s List all the. The search function and user reviews were awesome. The providers I hired were always excellent. But the service has changed for the worse. New “think for you” technologically makes it hard to just search for vendors and reviews. They try to search for you, recommend limited vendor lists (the vendors presumably pay them for this) and force you to seek multiple bids from vendors they choose. I completely DISLIKE it and never use it anymore, except to leave good reviews when a vendor I have used asks me to. What a shame to see such a useful service so totally destroyed.
Reviewed Dec. 7, 2021
I like Angi as a resource for finding individuals/companies that have been 'screened', etc. They need to perform one function: Provide a concise list of people/companies to do the desired work. As it is currently, as soon as you submit a 'project', you will get PUMMELED with endless HARASSING SPAM e-mails. There should be, at a minimum, a check-box on the initial submission page to 'OPT OUT' of any e-mail that doesn't specifically pertain to your request.
Reviewed Dec. 7, 2021
Used Angi list to obtain a pro and received an amateur, who salt spent 5+ hours trying to install storm door. I had to release him before he did anymore damage and worked into dinner time. I paid for door and materials and still have to hire someone to fix the door. Not satisfied and Angi list has no intention of making it right.
Reviewed Dec. 7, 2021
This application is so user friendly and easy to use. I really wish everything thing was so easy to do. I can only hope that this information helps you get as much information as possible to continue good services.
Reviewed Dec. 6, 2021
I put the info in for what I was looking for and got calls within minutes. Found the right person quickly, and he came on time, was professional, did a great job and the price felt like it matched the work I needed done.
Reviewed Dec. 4, 2021
Hawkeye was set to deliver my kitchen cabinets on October 3, 2021. Upon delivery, a cabinet was scratched as they tried to force it through my door. My contractor offered to remove the door so that the item could fit through with ease. The delivery guys declined. As they were pushing the item through we heard some scraping and inspected the cabinet. There was visible scratching on the item and it was refused and returned because of the damage. I then ordered a replacement and paid an additional $165.42 to the company that makes the cabinetry just to make ensure that upon receipt of the replacements I would have two separate cabinets rather than the one that was a tight fit.
It is now officially two months later after the initial delivery debacle and Hawkeye received my replacement cabinetry (the one they scratched) on November 22nd. They did not reach out to me to schedule a delivery. After reaching out to them I was told that they only service my area twice monthly and that they could not give me an ETA on my cabinets. I have experienced financial hardships with the setbacks caused by their original carelessness. It is December 3rd and they were rude and unhelpful about fast-tracking my delivery. This company shows no remorse for its clients and does not care about customer service or righting their wrongs.
I have had to push back my countertop measurements for two months and now I will not be able to have a kitchen for the month of December or the foreseen future. The manager Jill let me know that she could offer me the opportunity to drive almost an hour from my home to meet their driver and pick up my own cabinets. Jill did not ask if I had a vehicle to support two kitchen cabinets or even offer a simple apology. She then proceeded to act as though my unhappiness with that "solution" (laughable) was unwarranted. This company is despicable and very unprofessional.
Reviewed Dec. 3, 2021
I always search for service providers through Angi. I know they have been thoroughly vetted and are trustworthy. The providers do an excellent job especially after I tell them that I found them on Angie’s List. My review as a customer is very important to them.

Reviewed Dec. 3, 2021
I signed up, paid 288.00 for the year, got two wrong service referrals. When I called to cancel the service, not only was I told that I could not get a refund, only had them for one week but I also had to pay for the bad referrals they wrongly sent me, a total scam, not worth the money. I paid $5.00 to advertise on Craigslist and picked up two jobs in two days, do not use Angie's List.
Reviewed Dec. 2, 2021
I had a discount coupon for Angi Leads from one of our manufacturers, so I thought I would try it. I had been a member before they went to the per lead cost, The customer would select a contractor and call us. With the leads, the contractor makes the contact call. That's not ideal, but ok, I was lead to believe we would only pay for the leads we selected, nope, you are charged for EVERY lead they send you, Some were for work we do not even do. But we are charged, I am a roofing contractor, we no longer do two story or above, no more commercial work, I told them that when I signed up. We are just trying to keep the single family, single story homes work flow going.
We got leads for two story+ stuff all the time. I didn't contact any, but find out I was charged anyway. As soon as I found out I canceled my account but not before they got me for about $1500. I had called TWO leads! One was person who did not even Own the home! The other was a legitimate reroof call and I gave them a proposal. One proposal cost me $1500. BE Forewarned, they will tell you anything to get you to sign, then they stick it to you.
Reviewed Dec. 2, 2021
I am very frustrated with using Angi app. One is unable to type in the name that they might already have in order to get a quick and easy check of a review. Way too much time is spent navigating through the app answering questions that are not relevant when you don’t want something immediately or contact From 4 to 5 companies which always happens next I wanted to write a review about a company and nowhere can I find Where to write it -I had to go through Safari. I have spent 45 minutes trying to find out where I could write a review for a company I was very happy with.
Reviewed Nov. 30, 2021
The job was done with professionalism. The technician (Juan **) came exactly on time as promised. He made his magic and also left the Control Valve Box in perfect and neat condition. I would definitely recommend him to friends who need the same kind of service.
Reviewed Nov. 29, 2021
Tree Masters did an excellent job of removing a large tree in my yard. The tree was very near my house and the team worked very methodically and carefully so as not to cause any damage. I was very pleased with the work they did and would not hesitate to use them again.
Reviewed Nov. 25, 2021
I hired a "trusted pro" to replace a few light fixtures in my house. The "pro" was scheduled for 9:00am. I received a text saying that she wouldn't be there, but she was sending another pro at noon. The other person, who I have no contractual relationship with, spent 3 hours attempting to install fixtures. One is hanging out of the ceiling and the one in the living room was not done at all. He asked my wife if she knew how to install the tract lighting. He said he would come back the next day and finish. The next day was a no show. I will need to hire another electrician to review and finish his work. I am researching now how to not pay the "Anji" pro.
Reviewed Nov. 25, 2021
They don’t deserve any stars but I can’t post with 0 stars! I booked a service with them but had to cancel altogether. I sent them an email stating the need to cancel and that I would be in touch at a later date if my situation changed. They sent a confirmation email. A month later I get an email stating my project pro will be arriving at 3:00pm on 11/25 (Thanksgiving Day) and at the same time I received a notice from my bank of a withdrawal for $626.50. I was also told I had recurring services scheduled. I never set these up, I canceled the project.
When I called customer service for a refund they said they didn’t have my account info and I would have to wait 5-7 business days. The had the info to take money out but not to put it back?? Now I’m told it will be 3-5 business days for a refund but this is Thanksgiving weekend which adds 4 more days. I need that money right now and they had no right to take it. If you need any home services done DO NOT use Angi’s List! They are crooks and their customer service is in Cambodia! I could hear the chickens in the background! Avoid this company!!
Reviewed Nov. 24, 2021
I cannot say enough positive things about Structure Builders! I had an incredibly life changing event resulting from a 12Ft Uhaul driving into my 50 year old brick house. I went online and found Structure Builders for repairs. From the very beginning, Rudy was punctual, attentive, and showed immense empathy towards the severity of the damages and situation. Rudy walked me through each and every detail, time frame, and explained everything in a way that was easy to understand. His employees are the best there are! The attention to detail, perfection, and attitude, made the whole experience much easier than ever anticipated. Rudy, and his entire team went incredibly far above, and beyond, and I can not thank them enough! I will NEVER use another company for my home. Rudy and his team are the best there is! If you care about detail, attentiveness, and an overall incredible result, Structure Builders is your company!!!
Reviewed Nov. 22, 2021
Maria provided excellent and professional property cleanup service. I am overwhelmed with the incredible service she and her crew performed in less than a day. I heartily recommend her without reservation.
Reviewed Nov. 21, 2021
Never will I use Angi again.
2. They show up 1/2 hour late or more.
The first guy came out to replace the oven element that burned out. He was looking on his phone, looking up what the problem could be. (My oven was not reaching the oven temperature that I set it.) He ask me, if I wanted him, to order the part that was needed. Well, that's why I called Angi services. How do I know what buy? He did not replace the oven inner glass door back in place correctly. The glass door slid out of place, on the first use of my oven, after his repair work.
Angi only credited me back $100, after charging $379.00 including membership fee. I expected them to send the serviceman back out to complete his job/put the inner oven glass back in place correctly, without charging me a fee of $319.80 again and another confused person that did not know, how to put the glass back in place, until she looked it up on her phone..
The second service person, unbelievably actually texted me at 3:30 am, requesting that I give her Five Stars for the work she did. I couldn't believe it. I took my time about rating her because I was on the fence about rating her at because I was so upset and disappointed in Angi. We make mistakes in life, this was a big one! I'm Done!!!
Reviewed Nov. 20, 2021
The experience with Angi was great, the technician that performed the job was very professional and very aware of my need to have the job done that day. He went the extra mile to contact a technician to repair the circuit board, wait for it, bring it back and install it. I was very pleased with his performance.
Reviewed Nov. 20, 2021
Angi hooked me up with a terrific sweep right away. I have been putting the cleaning off for way too long due to vague quotes and attempted high priced unnecessary add-ons in the past. Chimney sweeps are tough to hire as so many focus on upselling.
Reviewed Nov. 20, 2021
Getting estimates from valid companies was a problem. Out of five\supposed companies only two contacted me. One of those apparently was a arborist wannabe. The only review Angi had on him was as a house painter. In checking this individual out BBB never hear of him. I could find no validation of a business location. I frankly think he is college student trying to make money any way he can. However cutting down large trees is very dangerous without equipment or skills. I had only one actual estmate thru Angi which is the company I hired Big Swing.. There was one other estimate from another source.
Reviewed Nov. 20, 2021
Angi is a total rip off. No contact to confirm anyone even received my request for lawn service. Some guy shows up unprepared at my door with no contact with me AFTER I HAD SOMEONE ELSE COMPLETE THE SERVICE. Angi then charged me $424 for nothing. Scam. Thieves.
Reviewed Nov. 20, 2021
I just needed a couple of things done, mopping floors, sweeping, cleaning the restroom in the kitchen and all man it looks amazing. I would definitely hire her again. I’m thinking about making her my new cleaning lady.. Done.
Reviewed Nov. 19, 2021
Don't use. They are a scam. Angi the new Angi List.... My company used their service for only a week and tried to cancel after three weeks of wait for a customer rep to call me.. They told me they would start sending lead but that was a lie. They give leads to 20 different contractors at 15 to 25 dollars a lead.. You do the math... And yes I asked the first rep can I cancel at any time, he said yes... That was a lie... So now I see they hire people to lie to you to get you trapped in a contract... SCAMMER ALERT
Reviewed Nov. 19, 2021
Searched for power washer service near me. Received multiple responses immediately. Was able to compare multiple bids to make an educated decision. The company I chose through Angi was very reputable and very professional. Will definitely use Angi again if needed for other services
Reviewed Nov. 18, 2021
We are a Heating and Air Conditioning company that has been receiving harassing calls from Angi.com. We receive multiple calls a week and each time we request they take us off their call list. Over the past couple of days, their employee Erin ** has resorted to calling multiple times per day claiming she wasn't the one that called earlier (everyone at Angi.com is named Erin?). Today she has resorted to calling our office, giggling... then hanging up. If you are a service related company, I would strongly urge you to stay away from Angi.com.
Reviewed Nov. 18, 2021
Dan ** represents your company so well. He is the person everyone wants to show up at the door. He is professional, his communication was so friendly and his work was perfect. We are so please with what he did and how he worked to get us a great price. Fenwick should be happy to have him. Besides his work, what an incredibly nice man! I hope Fenwick knows how lucky they are to have him. We will request him next time also. Great job. Phil and Rose **
Reviewed Nov. 16, 2021
I would Definitely recommend Angelic Angels LLC. Their service is awesome. I love how they respond in a timely manner. Found a service I can depend on. I have them come out every two weeks and I’m always very satisfied with my service.
Reviewed Nov. 16, 2021
I strongly recommend Cohen Restoration to anyone needing mold remediation and reconstruction work. Both Moshe and Liore Cohen personally inspected the damage and immediately gave me a step-by-step description of what needed to be done and how much each step would cost. Moshe then provided me with a written cost estimate that provide far more detail than any of the estimates provided by other companies. Moshe gave personal attention to the project either by working along side his crew or inspecting their work on a daily basis. The final results were far better than I had expected and the initial cost estimate proved accurate. I cannot say it enough. If you need mold remediation and reconstruction work your first call should be to Cohen Restoration.
Reviewed Nov. 16, 2021
They returned our request almost immediately and were very easy to work with. They made a quote based on pictures we texted them and completed the work for us the next day. It was a great experience!
Reviewed Nov. 14, 2021
Every thing was upfront - accurate - and dependable. Using the site was easy to navigate, the businesses offered were professional and courteous. The selection process was so easy thanks to the ease of using the site.
Reviewed Nov. 12, 2021
Our handyman was excellent. He was punctual, experienced, professional, and did a terrific job of painting the shed and installing mailbox. I will ask for Joseph from ABQ Retractable Awnings and Handyman Services for my every repair job.
Reviewed Nov. 12, 2021
Oct 21 cancelled a scheduled gutter cleaning and told Angi to stop the scheduled cleanings until I told them to start again. Was able to get my money back, after spending 30 minutes on the phone. Nov 21 I get billed $241 after telling the contractor (who called me the day before) to not show up, as I didn't need the cleaning. Turns out this time all I can get is half of the $241 back, because I missed a text (from UNKNOWN NUMBER--I usually don't open those) and didn't cancel in time. They will bill your account without a call, text, or email. Beware.
Reviewed Nov. 11, 2021
Removed an old cabinet for me and delivered a 65 gallon fish tank about 7 miles distance. He also carried it to the second floor apartment up the steps. Very polite and professional. I would use the company again and I have recommended them to my sister for a small move.
Reviewed Nov. 10, 2021
Matt was the only one and first one to reply to my search for service. He was prompt, courteous, and professional. He went beyond my expectations, by blowing off the leaves from my sidewalk out front because of a potential slip hazard. We discussed the possibility of future tree work to be done. I was very pleased with his service. Thank you.

Reviewed Nov. 10, 2021
It started out wonderfully. Had a really helpful nice young women call me and get me 3 estimates. I decided on standing seam metal roof black. She took a deposit for the job. I went to get financing. Called her back. Told her we are ready. She said great, she would call me. She did only to tell me she got a promotion and that Josh would be seeing the job through. Now I got a email from Josh stating that the materials for the job were not available and that we could not proceed. I asked, "What if we change materials?" He said let him look into it. I thought, "Great!" Never heard from them again. Called. Emailed. Texted. I even got the materials for the job and asked if the crew was available. Not even the courtesy of a call back. What about the spring? What kind of a business are you running! I’m thoroughly disgusted with their handling of this. I still have not received a refund and will never use or recommend this site ever!
Reviewed Nov. 8, 2021
I have used Angie for a lot of years. I found a guy I wanted to hire but when I ask for a quote I received a bunch of calls from people I never wanted. I found that to be intrusive. I would like you to change that as that will influence whether I will continue you.
Reviewed Nov. 8, 2021
My elderly Mom who has just passed hired Expert Moving and Storage to move everything out of the house she had been renting since selling the family home. Glen, the owner and his crew of real gentlemen handled the job extremely quickly and efficiently. They truly are experts. I would use them again any time. I highly recommend to anyone to hire them. You'll be glad you did.
Reviewed Nov. 5, 2021
After being gone for 6 months I returned to find my irrigation system was not operational. I called the company that had installed it several years ago but they were booked out a month and a half and my lawn was getting more brown by the day, so I did a Google search on pump repair. Angi came up with several providers in the area. I reached out to 3. All three got back to me within minutes to schedule appointments. I went with one that showed up the very same day. Great experience all around. Would use again.
Reviewed Nov. 4, 2021
I find it valuable to get reviews of potential contractors. However, I would like to get first to a list of contractors in alphabetical order based on the filter parameters chosen, rather than always being directed to Angi's recommended vendors based on information about my project. I rarely choose the ones they pick for me.
Angi Company Information
- Company Name:
- Angi
- Year Founded:
- 1995
- Formerly Named:
- Angie's List
- Address:
- 1030 E. Washington St.
- City:
- Indianapolis
- State/Province:
- IN
- Postal Code:
- 46202
- Country:
- United States
- Website:
- www.angi.com


