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Angi Reviews

4,968,218reviews on ConsumerAffairs are verified
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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Visit www.angi.com
Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    How do I know I can trust these reviews about Angi?
    • 4,968,218 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 11 Reviews 1275 - 1425
    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed Jan. 31, 2023

    I inquired to find a contractor for a couple small projects in my house. I was assured that I would not be inundated with phone calls and that I would receive a list of company names and contact information via email to where I could contact the companies when I was ready. That is not what happened. Within 2 min of inquiring, I was receiving texts, phone calls, and emails for hours and days.

    One of the companies was so unprofessional. They didn’t introduce themselves by name or initially give me the name of the company and got upset when I said I never asked for a phone call telling me that they pay $55 to talk to me and that I was wasting his time. I told him my situation and my project. He quoted me an outrageous price and said in 3 years I’d have to fix it again. When he realized it would be a smaller job, he dismissed me and was rude to me. I would NOT trust ANY company provided to you through this kind of service. The whole process of providing companies was shady. I also requested a stone patio repair, but they gave me a garage painting service company name. I don’t understand why. Don’t trust this company or their referrals.

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    Staff

    Reviewed Jan. 31, 2023

    I had the team go through and clean all rooms in the house which included cabinets ,windows, blinds, floor boards sinks and tubs and toilets, all light fixtures and fans/ vents. Pull Out refrigerator and clean behind and take apart refrigerator and Clean and put back together and clean oven and any vents, mop all floors and walls. And Clean up all trash left behind and make Sure all windows are Cleaned inside and out and ** and locked and then lock all doors before leaving.

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    Staff

    Reviewed Jan. 31, 2023

    Excellent professional, completed the job on time, with skill, I recommend it. He did the cervix as agreed without delay, efficient and with quality tools and materials, I highly recommend it... I made this evaluation because I want to recommend it.

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    PriceRates

    Reviewed Jan. 28, 2023

    My new deck rails are sturdy and wonderful and the windows are beautiful. The whole project turned out better than I anticipated. Do not hesitate to hire JCT Home Remodeling, they do a great job for a fair price. You’ll be glad you did.

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    Customer ServiceTechPriceStaffRates

    Reviewed Jan. 25, 2023

    I requested change of locks to Angi's Sunday night. Ave's Lock And Key called Monday morning around 9AM and serviceman arrived at 10AM and completed rekeying 4 doors within 3 hours. He did an excellent job in rekeying our 4 doors at a very reasonable price and within a day after our request. Angi's surely knows the right services to recommend to solve our problems.

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    Customer ServiceTechOnline & App

    Reviewed Jan. 25, 2023

    When we first joined Angie's List we could call and get several recommended service providers on the phone. Now on Angie's we just get an opportunity to invite bids. The online forms never allow me to adequately explain what I need done, and if and when the provider calls I have to start all over again. Often they don't call and when they do, they may not be an appropriate match. This is very frustrating and no better than Yelp.

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    Customer ServiceTechSales & MarketingPriceStaffBillingRatesFollow-Through

    Reviewed Jan. 24, 2023

    I signed up for a membership with Angi about 8 months ago for $30. Today, I called to get a quote to unclog a sink. The quote was for $182. The plumber came out, snaked my drain, and couldn't find the cause of the clog. The sink continues to back up. Angi then charges my credit card for $222. I was okay paying $182 (not $222) for the plumber's time for coming out, even though nothing was fixed or repaired and the sink continues to back up. When I contacted Angi's customer service to question the $222, they said I was being $127 per hour at 2.5 hours less a coupon and my membership rate. When I booked the job, the Angi rep never said anything about an hourly rate, even when asked. The Angi rep never sent me the quote via email, as promised, and the Project tab on the Angi app doesn't provide any information on the quote. I was not okay with paying $222 for an incomplete job.

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    Staff

    Reviewed Jan. 23, 2023

    My tree removal request was met immediately with five referrals, all who gave a wide spread of options to choose. I was very impressed with the professional crew I selected and their outstanding job. These pros were on time and showed up when they said they would. They wore all the appropriate safety equipment and wary of the dangers of their heavy duty equipment...JS

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    Customer ServiceStaff

    Reviewed Jan. 23, 2023

    Ian is the consummate professional. When he called, he made it clear that he was looking to help us assess our needs. Within a few moments, he made it clear that while he was familiar with the kind of work we needed, the specific type of facility and our need is something that he feels a more niche professional would be better suited to perform. He shared with us the positives and negatives of alternatives, and then gave us a link to someone he has used for the very type of job we needed done. This is an example of professional ethics and integrity that are often lacking in the business world, but which set companies like this aside for their excellence and integrity. There is no question, but that I would return to Ian for subsequent work.

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    TechPriceStaff

    Reviewed Jan. 23, 2023

    I asked and was told at $340.00 I would get Help with a Truck load, not One Van load of Junk removed from my house. My Project and Request was not completed. For $340 I should have been able to get at least Two Van loads of junk Removed. To begin with the Contractor arrived without his van being already Empty. Partially Filled with his Tools and Tool boxes. Worker was helpful but could able not remove more than one partial Van Load. The Garbage and Junk did not contain Toxic or Dangerous Materials. I disposed of them Myself. I also had plenty of Items that can be used as still Good and Re-usable, fine. But not happy overall with the few Garbage Items removed. Contractor mentioned he could only take one load because it would be too expensive for Him to unload at the Emptying Site. I'm basically dissatisfied. Nothing against the Contractor himself. He blamed Angi Management.

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    Reviewed Jan. 22, 2023

    Great news on the jobs so far. Business is going well. I have been steady getting leads with satisfaction and great reviews making money. I just started so it’s a good investment and I look forward to gain more business opportunities and expand THE PLUG.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Jan. 22, 2023

    I thought going through a corporation was going to make things easy for me, but it's been NOTHING but a nightmare!!! Before making my reservation online I needed to have questions answered.

    (1) How many people will arrive on the site to clean?
    (2) What does the quoted price include?

    (3) Is the price hourly, or it is a flat fee?

    I called in to get these questions answered. The agent said she could make my reservation on the phone. I told her I wanted to confirm there would be at least 2 people before I provided my card information. She said could not do that until she collected the card info. I told her I also wanted to see who these companies were I was being referred to to ensure I'm not talking to the same. She said I would have multiple companies to choose from. Immediately after I provided the card info I realized I provided the wrong card number. I asked her to change it & she said only Customer Service could change it. I then requested for her to cancel the first reservation & start over. She said the first one was cancelled & we proceeded with starting a brand new order. After she collected the 2nd card info, she said "our system doesn't allow this."

    So it turns out what she said could be done, can not be done. I was then instructed to call Customer Service, who according to her, "is the ONLY ONE who can make the needed changes." I'm then transferred to the Customer Service Department who states, "for security reasons we do not have access to your card info, therefore we cannot make any changes." At this point, I'm boiling, because ALL I'VE GOTTEN is the runaround & I still have no clue if this one person/company is what I need.

    For now, we're going to stick to just the card issue. The Customer Service Dept continues to repeat that "we cannot make any changes to your card info." She puts me on hold for a while & in that time I figure out how to make the change to the card myself. I then tell her that I need help with confirming that the assigned cleaner will have more than one person on site. She put me on hold for a long time & the call dropped. It's been over 3hrs ago & no one has called me back to follow up on the dropped call. I called Customer Service back & we both said hello maybe 5 times & she replied, "since there is no one on the line we're going to end the call." I did appreciate her letting me know the call was going to end, but I could hear her very clearly.

    Prior to doing all of this, I tried to see how I can figure out if this company/person is equipped to accommodate the service I need. I have been on the app, been on the computer, been checking my phone, etc. I've been desperate for any way to find out the info. I was told as soon as I provided my card info I would immediately be provided with multiple companies & be told how many workers would arrive. SEVERAL HOURS later, I do not have any of this information. The computer and app states, "contact info will be available a few hours before your booking." So not only do I not have any information, I'm now supposed to just wait until the day of to find out more information on who is being invited to my home. On top of that, I'm left with no way to contact the company coming to my home. I can't research them, I can't find out anything about them.

    Thumbtack is a SIGNIFICANTLY smoother process, platform is more user-friendly, and the Customer Service is unparalleled. For the future I know not to use Angi, ever again. On top of all I have going on, I just wasted half the day trying to get this done & it's still incomplete. At this point, I feel Angi should be paying me for all the hours I've wasted today & only being at 0. Zero progress has been made. Clearly Customer Service is not a priority for your organization, so I don't anticipate any follow-up. From what I've experienced today, I doubt that this will even be read, which again will be more waste of my time. Thank you for your time. Have a great day!

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    Customer ServiceTechPrice

    Reviewed Jan. 21, 2023

    Absolutely a poor company that doesn't vet their contractors. I booked a gutter service, the pro came out while I was gone for work. Never followed up after he "cleaned" my gutters. I looked today after being gone for work and my gutters are still the same. I took photos and did a charge back on my CC. AND of coursed I have yet to get a follow up phone call from the company. PATHETIC. DO NOT USE!

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    Refunds & PayoutsMaintenanceStaff

    Reviewed Jan. 21, 2023

    Went to Angi to find a house cleaner. The guy they sent did a terrible job and left some white residue all over everything. Floors, counters, doors, furniture, electronics, everything. They send another person to fix his cleaning and this other person is unable to remove the white stains from everything. $1000s in damages. I contacted them and they want me to jump through a ton of hoops hoping that I give up on the process and they don't have to claim responsibility. For example they want a repair estimate for each item and they refuse to send someone out. They also refuse to pay for the estimates. The things that cannot be repaired and need replaced? Well I need a specialist to come and look at it and state that as well. It's a complete nightmare.

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    Staff

    Reviewed Jan. 20, 2023

    Both jobs I hired JD Rowan Construction for have been amazing and done in an extremely timely fashion. Beautiful 80ft wood fence put up in 1 day, and now having them re-do my kitchen. Cabinets removed in 1/2 a day. Look forward to completing all the remodeling projects I have for them. Get to pick new cabinet colors and house paint next.

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    Customer ServiceSales & MarketingRates

    Reviewed Jan. 19, 2023

    I've been getting unsolicited calls throughout the days and night. I've not been able to sleep and every time I ask to have my number remove, I still get harassed. A manager called me to promise to have this fix if I gave them a five star rating but here I am still getting harassed by unsolicited calls. I feel so helpless and just resorted to putting my phone on "do not disturb" mode. Unless if you want to be called throughout the day and night, do not use Angie's List or give them your information.

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    Sales & MarketingStaff

    Reviewed Jan. 19, 2023

    Just started with this advertising. Hopefully I will do well. The company seems positive and likely to help grow my business. I'd like to see my company come up a bit more so I can get more leads. No problems thus far.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenance

    Reviewed Jan. 18, 2023

    Was very prompt after making the call. Did exceptional work. Explained what he was doing. He replaced the wall socket and cover. Cleaned up the mess. Made recommendations about checking all receptacles and replacing if needed; Would definitely call again if needed for an emergency and for maintenance on our electrical needs.

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    Customer ServiceTechPriceOnline & AppMaintenanceStaffBilling

    Reviewed Jan. 18, 2023

    Don't waste your time and money with Angi. You can do better on your own selecting a repairman as I found out the hard way. Unfortunately, I decided to try Angi to send a repairman to fix our LG Dishwasher that was not properly draining water. This is a common problem. I was charged 302.00 dollars for the service. The repair guys came out, inspected the dishwasher, told me they couldn't find a problem, reset the dishwasher and said call them if the problem persists. Well I got the same code from the dishwasher "OE" and had water still in the appliance at the end of the next cycle. I reached the repair folks. They now said the water pump was the problem. They also said I would have to buy the new water pump and they would come out to install it.

    I immediately complained to the Angi folks. By the way, there is no number to actually talk to an Angi representative. They want you to complain on their app. It's easier to ignore emails or comments on an app. Instead, I called the Angi new service/project number and had that individual transfer me to a customer service rep. I spoke to two. The first representative dropped the line when we were talking. The second representative listened to all of the above, but then passed on that the cost of parts is not included. That was not explained to me when I agreed to go through Angi.

    Three hundred and two dollars is already a hefty charge for this repair. You can find cheaper repair service from an LG repairman, which I should gone to from the start. The bottom line is Angi overcharges, doesn't stand behind the contractors they send to your home and doesn't tell you the full cost of the repair. Don't make my mistake. I told them to delete my account and don't email, text or call me. I will be contesting the charge to my credit card with my bank, making a complaint to the Better Business Bureau, and writing multiple reviews like this. Consumers need to stop tolerating bad businesses like Angi.

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    Customer ServiceContract & TermsRefunds & Payouts

    Reviewed Jan. 17, 2023

    Angi sucks. The plumber who came overcharged me and broke my, dishwasher said they would pay for the damage, then ran away. Angi sent things to a mediator for their "100% satisfaction guarantee...," which is **. The plumber never answered the phone or texts so there was no mediation to be had because it takes two to tango. HUGE WASTE OF TIME AND MONEY!!

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    CoverageStaff

    Reviewed Jan. 17, 2023

    The move went exceptionally well. The movers showed up before the agreed time. Juan was very professional, and kept me informed up to and throughout the move. Moving can be stressful, so it is great to know that I already have this covered when I purchase my new home in the fall.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 15, 2023

    I had a MISERABLE experience with an Angi recommended appliance repair shop last week. I did not cross-reference Angi reviews with other platforms such as Yelp ad Google. My big mistake but that's why I'm an Angi subscriber. The company's review on those other sites were TERRIBLE. Please have someone from the Angi staff call me to discuss further.

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    Customer ServiceTechSales & MarketingMaintenanceStaff

    Reviewed Jan. 12, 2023

    I have a service company that does consumer electronics repair. I have been advertising on Angie's List for about 12 years. Somewhat satisfy until about two years ago that I have two review from two people that have not use my service but mistakenly gave my company bad reviews. I have talked to those two individuals and told them that they need to take down the reviews that they wrote about my company. They said they will but the reviews never taking down. So I called and talk to my representative at Angie and told her about the mistaken reviews.

    I told her that those two reviews are not legitimate. I never serviced these two people. One person, I have never talked to until I called him to let him know that he wrote a review on my company that never did any service for him. The other person, I spoke to initial but she never use my service. She hire another company to do the service on her equipment. That particular company did not follow thru with the repair and then she went on Angie's List and mistakenly wrote a bad review for my company.

    I explained all this to the representative and also emailed all this to Angie and told them to take down these two reviews. They will not do it. So I decided to cancel my contract with them that they never have the permission to extend. Too bad they will lose a 12 years customer like me to two illegitimate reviews on my company. So I want to give Angie a 1-star review because they did my company wrong. The saying is “what goes around comes around.“

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    Honesty & Transparency

    Reviewed Jan. 11, 2023

    I've received many qualified offers from companies through Angi. They were honest regarding whether they could do the work I needed. I was delighted with Good Deal Remodeling company and the kitchen cabinet and dishwasher installation. I plan to look to Angi shortly for additional work to be done in my home.

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    PriceHonesty & Transparency

    Reviewed Jan. 11, 2023

    Angi is a horrible company to work with and they are liars and crooks. I was lied to so they could get me to sign my company up on Angi. After I signed up Angi failed to deliver on any of their promises to me and also sent me a bunch of fake leads to be able to charge me more money. After canceling my account due to not being happy they are now mocking me. Steve ** at Angi is saying my "Feelings" are hurt when I was the one lied to. Bad business doesn't hurt my feelings but should definitely not be rewarded.

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    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Jan. 11, 2023

    We signed up to have a handyman come to our house to fix a pergola that was falling because of the stormy weather. The handyman never showed on the scheduled time. It took over an hour to het through for help. When we finally reached someone they said they could not refund monies. The handyman said to Angie's List he showed up but no one answered however the handyman gave Angie's list the wrong address. The correct address was one the service receipt. When they listed what was to be done Angie's list put wrong description therefore we asked them to listen to a recorded line. They came back and said that we still have to pay for the guys time. THE HANDYMAN DID NOT SHOW UP AND DID NOT CALL AND GAVE THEM THE WRONG ADDRESS NOT ON THE CONTRACT AND WE HAVE TO PAY???? I think NOT!!!! THIS IS FRAUD and A SCAM COMPANY!!!!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 11, 2023

    This company puts up many barriers to keep the consumer from being able to talk directly with an employee. The website has no telephone numbers. The "Chat" box was not functioning. The provided link to an email address produced a message that the address was "no longer valid." I had signed up for their housekeeping service and that aspect of the relationship was fine. But, I needed to change the date of service and got billed for it anyway. After an hour of searching, I found a phone number on the phone app. The rep listened to my problem and she would have to refer it to a supervisor who was busy at the moment, but had me listen to a sales pitch "while we waited." Then, she said the supervisor was now available and that she would transfer me. 23 minutes later, the system dropped my call. I did finally get the matter resolved after spending over 4 hours on that project.

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Jan. 10, 2023

    See reviews I have posted for this person. He is the only company I have found on Angi to be professional, honest, ethical, communicate at every step in the job, prompt and do quality work at a fair price. I will use him for all projects at my house that he has the expertise and skills to complete.

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    Staff

    Reviewed Jan. 7, 2023

    No worries, no complaints. All is well. I’m satisfied with my free trail run. Lovely, amazing people a part of this group. It’s something I can use all the time for safe place and can trust. Angi certified. Keep up the good work.

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    Staff

    Reviewed Jan. 6, 2023

    Both were very professional and I was impress with their cleaning job they did on my home. There is not more to say as they did an excellent job. I don't know what else you want me to say - I will be having b the back again.

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    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2023

    You are very punctual and have shown excellent work behaviors in every aspect of the job. They show a strong work ethic by consistently staying until all daily tasks are completed and also consistently go above and beyond by providing quality work and services

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    TechStaff

    Reviewed Jan. 3, 2023

    Somehow I stumbled upon the list of providers I was looking for (a long list that was not alphabetical), but now I can't find it. Very frustrating. It used to be so easy to search for a specific company I have used in the past. Not sure how long it's going to take to find that page again. Not sure I even care anymore. Angie's List used to be such a valuable service, but not so much anymore.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed Jan. 3, 2023

    Angi is a waste of time and a bigger waste of money. I signed up to find a plumber, and a plumbing company contacted me through Angi. I booked the plumber using Angi's website, and it turns out the plumber was a scam. I contacted Angi to tell them to remove the plumber from their website. I was not asking for a refund, just that they remove the plumber so that no one else gets scammed. I even supported all the necessary documentation, project number, etc.

    None of the Angi customer service representatives acknowledged what I said, instead they passed me through 4 different customer service agents, all giving me automated copy-pasted response. 16 emails later and they still are sending me generic responses that have nothing to do with my issue. They clearly do not care to help their customers. Just as another reviewer put, Angi never fails to disappoint.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2022

    Excellent skills and very professional. I have recommended him to my neighbor. They cleaned up after finishing the job. They were punctual and showed up on time. Made sure that we got all the needed parts for the job. We have had a terrible time finding workers who I’ll show up on time or just show up at all. These workers showed up on time.

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    Customer ServicePunctuality & SpeedStaffRatesTimeliness

    Reviewed Dec. 30, 2022

    I received two electrician's name and numbers. The first one, Sparky's, made an appointment for the next day, then changed it to Friday without telling us. I received the Angi's email telling me it had been changed. I called Sparky's and was on hold for a very long period of time. When I finally spoke to someone, they were able to change my appointment back to Thursday between 12 pm and 4 pm. At 4 pm I called them and was placed on hold for a very long period of time again! When I spoke to someone, they said the Technician texted my phone to say they would not be here. I told them that they texted a landline and I would have never received the text. I told them not to bother and found another electrician who was on time and had reasonable rates. I will NEVER use or recommend "Sparky's." You should drop them from the list of electricians to use!

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    Reviewed Dec. 30, 2022

    Mr. Handyman of Leigh Valley EASTON, performed an ASSEMBLY, of a Vevor 12volt 100 watt wind Turbine Generator, that was attached to my unused Chimney and the house to use the wing blowing across the roof. In addition the Men hooked up all the components that convert the 12 volts to useable house current successfully. They did a great Job!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    I put in for bathroom deep cleaning and received a call from JAC Cleaning within 20 minutes of my inquiry. The manager was polite and thorough when answering my questions. I felt he was invested in the company and they were able to complete the job in a timely manner. He did call me when he knew the girls would be late for the job. It wasn't a big deal for them to be late that day because I didn't have much going on.

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    Staff

    Reviewed Dec. 29, 2022

    Very Professional, great to work with, on time, and my deck looks amazing. They exceeded my expectations and I couldn’t be happier. I would recommend to everyone. I will be having them install a retractable awning in the spring as well. My parents are having them do some bathroom remodeling too.

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    Customer ServiceTech

    Reviewed Dec. 29, 2022

    Angi had multiple contractors respond to our search. Some were better than others and in the end we were very happy with our selection. I was confused by Angi having multiple coordinators calling a referring contractors to us. They didn’t seem to know that other people had contacted us.

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    Price

    Reviewed Dec. 27, 2022

    Water tank wasn't making hot water, replaced tank added shut off valve not extra charge. Cleaned up mess, put stuff back into room. Would recommend service to anyone. Local owned, veteran owned. Very nice, respectful, curious gentlemen. Did job in timely manner.

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    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed Dec. 27, 2022

    I hired a handyman through Angi's to replace damaged wood flooring caused by a leaky toilet. When I told the handyman I wanted to move up the date of our appointment, he agreed, but didn't notify Angi. He asked for money upfront to replace flooring (Angi told me the contractor would expect payment for materials). He spent weeks "trying to match" the flooring then stopped responding to my messages. I called Angi to report it, and I asked them to flag this handyman in their system, but they refused because they showed the appointment hadn't happened yet since it was scheduled with them at a later date. Horrible. DO NOT USE. I threw away hundreds of dollars.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Dec. 24, 2022

    I booked cleaning service through the company several days in advance for a holiday party. I used the Angi Pre-approved price with the Angi Happiness Guarantee instead of finding and negotiating with my own contractor. I figured it would be more reliable to go with Angi’s recommended provider instead of going through the list of 5 contractors provided when you add your project. Besides, I know what I’m paying for upfront, they don’t charge you until the end and it’s backed by their guarantee.

    I was completely wrong on those fronts. They absolutely charged me…they claim it’s a “cc hold” but I showed the screens shot of the charge being added before my appointment. On the day of service, their contractor never showed up. No call. No show….didn’t respond to my text and or phone calls through the app. Only after contact customer service did they respond. When they responded it was just to say that they had car trouble and to cancel the apt through the app. Then Angi responds by just saying, "Sorry we can book you 48 hrs from now." I booked a cleaning for the day of service for the holiday party and now no one is available. What’s worse is they ALREADY CHARGED me.

    I asked couldn’t they put the bid out again so see if anyone in their network could help… I’d even pay extra since it’s now the day off and I have no options. The response was, “no it’ll be too hard to find someone last minute”. Duhhh that’s why I booked days in advance, paid extra to use your service and thought I’d be protected by your “happiness guarantee”. Nope, using their service is a scam. You're better off just using the site to find your own contractor and negotiate with them directly. Be worried about their false advertising. They do charge/place a hold on your cc BEFORE services are rendered…and they do not help you find a replacement if things go wrong. Very disappointed.

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    Staff

    Reviewed Dec. 23, 2022

    The plumber did a great job. He was referred to me by my brother in law. Completed the job before he left. Job was done in one day. I would refer him to family and friends. He was very professional and knew what he was doing.

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    PriceStaffRates

    Reviewed Dec. 23, 2022

    It was great. First they did the living room. Then the bedroom and bathroom. Walls in kitchen and bedroom were done as well. They did it for a decent price since others overcharged or estimated higher. They wanted to help and were okay with less money in order to help.

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    PriceStaffRates

    Reviewed Dec. 23, 2022

    Professional team, great service. The team members go above and beyond to ensure customers are satisfied! I for sure would recommend. They do exactly what’s asked of them. The pricing is reasonable and affordable. They work with your budget in challenging times like these you can’t beat their prices!!

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    Staff

    Reviewed Dec. 22, 2022

    Cleaned and repaired leaking super gutter damaged by Hurricane Ian. Service was competent, professional, timely and friendly. Premises was left spotless and care was taken not to further damage property seriously hurt by the storm. I highly recommend this company, its service personnel and office staff.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2022

    The cleaners were very skilled and professional. Were very nice and did an amazing job!!! I will definitely be calling them back again!!! In addition to the cleaning service they also offered some really good information on some home repairs!!! #satisfiedcustomer

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    PriceStaffRates

    Reviewed Dec. 21, 2022

    I’m glad I contacted Angi. It has been well worth it.! Excellent and professional service. I highly recommend them. Completed on time and at the agreed price. I highly recommend them and would not hesitate to hire them again. Great experience. Best service and concern for your satisfaction. I have others but have not been satisfied.

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    Punctuality & Speed

    Reviewed Dec. 19, 2022

    I do not recommend using Angi, they have canceled and rescheduled my electrical services TWO TIMES. I sought out Angi services based on good reviews, but after they have canceled on me two times, I am not confident they will keep the third scheduled appointment.

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    Reviewed Dec. 18, 2022

    Best time ever. They understood what I to be done. Thank you so much. First I had to paint the home, then I decided to paint the garage and then I painted outside my home. Also I did my fencing. It was a great experience with this guy.

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    PriceStaffRates

    Reviewed Dec. 18, 2022

    On time, impeccable work, extremely knowledgeable, reasonably priced, diagnosed the problem almost immediately and had a favorable outcome in a short period of time….Would not hesitate to hire Advanced Electrical Solution in the future and would also refer friends.

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    Tech

    Reviewed Dec. 17, 2022

    I signed up with these folks 3 months ago, the leads are bad, the service tracker shows I had 12 good leads, I made contact with 5, 3 of them had the work done, and 1 did not know what I was talking about. I got 1 good customer out of the deal so far. I will not be renewing when my contract with them is up. I have been told that they recycle leads, not sure if it's true, if so that would be crap. That contractor that told me was in FL and has canceled with them. ThumbTack seems the best for me so far. Yelp I keep getting scammers. I posted this on Trust Pilot also.

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    Reviewed Dec. 16, 2022

    You can’t go wrong using this cleaning service. I am a very fussy person and if I can be satisfied, that should be an indication of the quality of work they provide. You’ll be satisfied and very pleased with the services being performed.

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    Customer ServiceSales & MarketingEase of Use

    Reviewed Dec. 15, 2022

    Have tried to use, but never was able to hire anyone through the service. I've had to hire directly. I've looked at Angi for my business, seems convoluted and difficult to use as a business. Constant cold calls from angi sales gets annoying.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Dec. 15, 2022

    I paid for furniture assembly through the retailer and they contracted an assembler through Handy which is now owned by Angi. The assembler named Ekhabafe L. was booked for the job from 10AM-Noon on 12/14 per what Handy communicated to me. This assembler started harassing me via text at 6:14AM on 12/14 to allow him to come to my house early. When replied that I could not be available earlier than 9:30AM, he persisted. Finally he agreed to 9:30AM. 9:30AM came & went, he didn't show up until 10:20AM! I allowed him in, he started working and then came to me at around 11AM to ask me not to let Handy/Angi know that he was late. I couldn't believe the nerve of this guy. He continued to work after that, but then came to me again at 11:37AM to tell me that he could not complete the job, his "time was up". He said to me "You need to call the ofc and pay more money for another time or figure something out".

    When I advised that I had no idea who to call as I didn't book him, the retailer did, he then raised his voice at me. I told him "okay, you are not going to disrespect me in my home, just leave". He basically said he'd leave once ready in an aggressive tone. I then told him that he was trespassing at this point and I would call the police. He then dared me to call the police, telling me..."Call them, I want you to". He then started packing up while mumbling profanities when I went to get the phone. He finally left, but then came back and rang my doorbell again. I locked the door and did not allow him back in.

    I called the retailer to let them know what happened and they immediately contacted Handy/Angi and brought me on the line. I had just gone through feeling threatened in my own home, and Handy/Angi really didn't exhibit any urgency or serious concern for having this type person represent them. Nor did they show much empathy, it felt as though they were use to these type complaints, it wasn't a shock for them. I post this as a warning so that people will be cautious when contracting these people to come into your homes. I don't feel that Handy/Angi is vetting these contractor thoroughly enough, if at all. Once I told my husband, he was furious that he was not working from home on this day, and it all taught me a lesson to not book these strangers to come into my home again. You never know what you're going to get.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Dec. 15, 2022

    I used AngiAds from April of 2022 through December of 2022. The word that comes to mind when I think of Angi Ads is disgust. From the beginning when they were actually sending me leads, the leads were impossible to get a hold of. The minute the lead came to me I called the customer up, sent them an email, a text message and a message through the Angi app. I was told that the leads provided would be sent to no more than 3 companies, the few customers I was actually able to speak to told me I was the 5th or 6th company to call them, several of them had the work completed already. This verified my suspicion that not only was Angi giving the leads to more than 3 companies but they were recycling leads that they gave to other companies in the past.

    When I called to find out what was going on, I was told my "Client Success Manager" would contact me with in 24 hours. Three days later I received a phone call from my Unsuccessful Client Manager who tried to tell me I either wasn't following up with the leads fast enough or the customer must have filled out their web form more than one time. OK, If that was the case I could see it happening once by accident, maybe even twice but when the bulk of the leads provided that I was able to get in contact with told me I was the 5th call they received, I had to believe it was not an accident, but an Angi's Ad policy.

    Over the next several months I relentlessly attempted to contact the leads they sent me and to no avail. If I logged the time and effort spent in trying to contact the leads Angi sent me over the first 9 months of my one year contract with them, I would estimate I wasted close to three weeks working 8 hours a day. I would have had a better chance knocking on doors or calling from the yellow pages. Today is December 15th, the last lead I received from Angi Ads was on 10/9/22. This morning I opened the App to find a notice stating that my bill is 12 days over due, when I should have received an apology and a refund for most of October and November. Scratch that I should be refunded every dollar I sent them and then some for being misled, passed around, provided with zero customer service and wasted both my and my employees time.

    Before posting this, I gave Angi's one more chance to make good on the promises they made me and once again I was told my Unsuccessful Client Manager would contact me within 24 hours. I cancelled payment and told them to cancel my contract. They told me only a manager could do that, but since their managers don't know how to return phone calls, I'm not anticipating any calls. From the beginning through now it was overall a horrendous experience. If you want to waste time and throw money away, Angi Ads is the way to go.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingTimeliness

    Reviewed Dec. 14, 2022

    I made an appointment on November 24th. Waited at the house for 3 hours. There was a no-show. Then I got a text saying that it was rescheduled. They rescheduled me December 8th. He came into my house to do plumbing. He went in the bathroom. He took off the fixtures. Said they were old and that he needed to get parts. I was expecting him at 12:00. He came at 3:00. He took the fixtures off. He left for a whole hour and came back with the wrong fixtures then I got a text saying that they were going to bill my card an additional $113 because he spent an hour extra. He chose to drive to Home Depot across town when there's one right around the corner from me. Then he said he would return the next day, he didn't. That was December 8th and it is now December 13th and I have had no water in my house since then. I can't use the bathroom. I can't use the shower. I can't wash my hands.

    I have underlying conditions, I am a 63-year-old disabled senior and I have no water in my house. I can't wash my hands. (Covid) I have emailed, I have text. I've been emailed "I'll get back to you in 15 minutes" "I'll get back to you in 60 minutes" and no one has contacted me. Email is not working apparently, they have my phone number. They have my address. Something must be done! My review is to never call Angi. Their guarantee is NO guarantee. They guarantee that I will have good service. They have billed my credit card but I still have no service. I am frustrated. I can't get up and go to the bathroom in the middle of the night. I have to go in a bucket. This is ridiculous! Never again!!! I don't know who I have to talk to to get my money back for service that has not been rendered. Help me please! I have pictures and every text/email I've sent.

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    TechPricePunctuality & SpeedStaffRates

    Reviewed Dec. 13, 2022

    The team was punctual, professional and achieved what was in the contract. Their suggestions were well received and applied. They had explained the plan, materials, quality of the roofing material, and the durability of the different products. The price was above normal, but good things are not cheap.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenance

    Reviewed Dec. 13, 2022

    I had the top 25% of the peak of the Northern elevation of my colonial lose its siding during a windstorm in May 2022. Angi had a contractor that came and replaced the siding in 2 days. When on the roof for the first time since then for winterizing, I noticed a bunch of nails on the roof below where the repair was made (concerning). Looking at the siding now it seems to be loose again and at danger of repeating the same problem. When I called Angi about the issue they said all issues need to be reported in 30 days or you have to pay for it to be fixed again. So I had an easy siding repair job done for >$600 and it was guaranteed for 30 days. Wow! Avoid these people at all costs and go with a contractor that will stand by their work.

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    PriceStaff

    Reviewed Dec. 13, 2022

    The 2 of them were great to work with. Understanding. Great work ethics. Only thing was I'd like to hire them every other week. I feel it's a little costly. Far as cleaning they went over and beyond. As I said I'd like for them to come every other week.

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    Staff

    Reviewed Dec. 13, 2022

    Used to move me from one city to the other and it was definitely a success and I would recommend this service to anyone. Thank you for all the help that I received that day especially being last minute yay.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed Dec. 12, 2022

    I originally made an appointment to install a sink with Angi. They rescheduled the original appointment for 2 weeks three days before the appointment. I cancelled the appointment. I scheduled a new appointment to install the sink. They sent message to me introducing my technician, Alejandro. When I found another plumber who could work on our schedule I contacted him directly via message and asked him to cancel, he replied “ok”. Much to my surprise, he showed up on the appointment day. He texted from our gate and I reminded him that the appointment had been cancelled and he left. That afternoon, I was billed 187.10 for the appointment and I was asked to give feedback on the job via email – it was unsatisfactory for obvious reasons. When I contact customer service at Angi they told me:

    • The appointment had not ben cancelled through them. Silly me I thought directly contacting the plumber would be through them.
    • I was responsible for the 187.10 because the plumber’s time is valuable and that he waited over 30 minutes to enter the house – that is incorrect information – he left in less than 5 minutes.

    • They offered me a 50% discount on my next service because they had already paid the plumber. I said another service was unlikely. If they are going to change me for doing nothing, I cannot imagine what they would charge for actually working.

    To make a long story short, Angi will side with technicians no matter what the effect if on their customers is. I sense the plumber screwed up on the schedule yet I am holding the bag for the cost. Caveat emptor.

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    Reviewed Dec. 12, 2022

    Use this service to locate a dumpster for a remodeling project. Made contact with 911 Dumping and in less than a hour I had a dumpster in front of my house delivered with style. I will definitely use them again,.

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    Customer ServiceTechSales & MarketingOnline & App

    Reviewed Dec. 12, 2022

    Won’t let you know they lock you in a contract. They won’t say upfront that you need also that once you pay and hundreds of dollars you still get nothing till you bring them more. Yes more meaning your reviews from your phone contacts and ensure they get on the app to give a 5 star for what they say is for you. But not it’s for them. So they want reviews that they did not bring to you. Instead, they want to use you and if you have nothing but money to offer we’ll get ready to be pressured to get review with them not bringing in clients for you.

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    PricePunctuality & Speed

    Reviewed Dec. 11, 2022

    Best junk removal service in Ohio is North Coast Residential Services speedy clean up and great service. They removed everything I wanted out and did it cheaper and more efficiently than anyone else ever has. Professionally handled and completed. Will hire again.

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    TechStaff

    Reviewed Dec. 11, 2022

    We hired for a kitchen remodeling and we're very happy. Most of the contractors we spoke with on Angi were very professional. I use Angi for many of our projects including our backyard makeover. We used Alta Renovation for our kitchen and Atlantic for our backyard. Satisfied with both.

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    Customer ServicePrice

    Reviewed Dec. 10, 2022

    I was told my account would not be charged until work was done. I did not have work done because they did not send a licensed plumber. I then canceled by email. My Discover Card was still charged although no work was done and I had canceled services.

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    PriceStaffRates

    Reviewed Dec. 9, 2022

    They did an excellent job. Wall repair was better than I could imagine! They cleaned up and put everything back in its place and the price was more than fair. Just all around good experience! And I am having Moss painting service come back to do more painting.

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    Reviewed Dec. 9, 2022

    I was pleased with the Angi service. I will be using Angi service in the future. I was pleased with the Angi service and will be using this service again in the future. I will also be referring them to friends and family.

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    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsStaff

    Reviewed Dec. 8, 2022

    Angie's list and Home Advisor are predatory scammers of small businesses starting out. They hype you up as if they are going to be super helpful in finding you customers. They get you to sign up for an annual membership knowing that you can't cancel it and ensuring that they at least get some money out of you before they know you will cancel them due to their predatory lead scamming system. They will send you leads even when you tell them not to just to charge you for them. Then the leads they send have people on the other end who have no idea as to why you are calling them.

    Angie's will also include GPS information on leads that are in fields behind local well known local establishments, or in local school parking lots, to make you think that its a legit lead when in fact its been fabricated by Angie's so they can charge you $64 for each of these bogus leads. I would gladly pay for leads for each customer says "no" to, if the person on the other end said that they changed their mind or didn't think that the online app form went through and decided not to go with Angie's, or at least gave me a clue that they did indeed once try to use the Angie's list platform, etc., etc.. Those would at least have been marginally qualified leads that I would have paid for. NOT THE GARBAGE THAT ANGIE'S LIST SENDS YOU!! SAVE YOURSELF HUNDREDS OF DOLLARS AND DO NOT SIGN UP WITH THESE PEOPLE. How they sleep at night is beyond my comprehension.

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    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed Dec. 8, 2022

    Yes I was lied and manipulated by Angi's ads. They don't verify people so some of the business or ads provided are scams and they don’t do nothing to help and protect the clients in receiving or getting ads also. The customer service is just below horrible and they have been revoked as a business in the BBB.

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    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedOnline & AppMaintenance

    Reviewed Dec. 7, 2022

    Promises Angi breaks
    - charge after the job is done. Untrue
    - satisfactory customer service. Untrue

    - easy access to pro thru. App or to cancel the job. Untrue

    I bought lights through Angi and booked a pro. The pro arrived but the lights did not. We rebooked the pro. The logistics people only answer emails. The lights were scheduled a second time and did not arrive again. I was charged for the service even though the lights or second pro did not come. First untruth. I placed several calls to attempt to cancel the charge and reschedule the appointment but since the Angi app erroneously showed the job as completed, Angi charged me for the non existent lights and the Un-completed service. Second untruth.

    Every call to the Customer Service line is answered by (very polite) individuals in a country they are not allowed to disclose who say they can only elevate the concern through email, and ask to watch out for an email response that only comes half of the time and every time was inaccurate. I am disputing the charge because the job shows as completed and I cannot change the status in the App. Third untruth. Do not book through Angi for logistics about Christmas Lights. They have not figured them out.

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    Tech

    Reviewed Dec. 7, 2022

    Angie's List is a great place to find contractors for everyone's needs. I will continue to look for references and contractors in the future. Thank you for this service. I will continue to work with this company in the future

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    TechStaff

    Reviewed Dec. 7, 2022

    The service provider came on time, cleaned up after himself and did an amazing job. I have not had the front walkway nor the back pavers at my house power washed in yeas and the were quite discolored. Now the front and back of my house look so much better... My neighbors have even made comments on how good it looks.

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    Customer Service

    Reviewed Dec. 5, 2022

    For the last two weeks I have been receiving phone calls from Angie's List. Both women and men keep calling and asking for Donna. I’m not Donna!!! It’s odd to me that you would continue to bother someone that does not want or need your services and that never signed up. This company has texted with and called me. I would never use Angi’s list after this! I assume their work is as good as their telemarketing…

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    Staff

    Reviewed Dec. 3, 2022

    This is my first time using Angi- I am very pleased with the company I selected. I chose him based on the reviews shown in Angi. I agree with the positive reviews I found. The professionalism is noteworthy. I will use Angi in the future for other services.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedBilling

    Reviewed Dec. 3, 2022

    Attempted to change appointment date via Angi/HomeAdvisor for some drywall repairs and paint. The day of the cancelled appointment the contractor texted and remarked that he arrived for appointment. I replied that I contacted Angi/HomeAdvisor two days earlier that I would be out of town. Contractor did not respond. My credit card was charged $425 the following month. I spent over an hour on the phone attempting to resolve the error with Angi/HomeAdvisor and was told to either reschedule or receive half of the $425 from a rather snarky fellow from India or Pakistan. I filed a claim with my credit card company later that day. I'm still in the process of trying to resolve the issue. Avoid Angi/HomeAdvisor at all cost, they will attempt to scam you.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 2, 2022

    BUYER BEWARE. This was my first time using the service therefore I'm not a member and never will be after my experience. PROS: Firstly, I would like to say that the person who provided cleaning services for me was wonderful! He was professional, kind, on time, and efficient. CONS: Miscommunication in scheduling. I called in and booked with an "Angie's List" customer service attendant, we discussed 2 people coming over to clean for 2 hrs. I also spoke with a second attendant who confirmed. I got a text to get the app for more details, and the info was incorrect: 1 person for 3 hrs. When the individual came over, he stayed for 4 hrs.

    When I called customer service to explain how what transpired was not what was discussed, they had no interest in taking ownership of their mistake. In addition to the experience being inconvenient because I believed it would take 2 hrs when it took 4hrs; I also felt unsafe because I was unsure of when the person was supposed to leave. They said they could do nothing because I am not a member of Angie's List.

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    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 1, 2022

    I couldn't even schedule someone to come quote the project I was trying to have done. The CSR would only ask about how many other quote I had already gotten and how much I wanted to spend. I told them the cost of my project doesn't depend on how many quotes I have, and that I'd be willing to talk about cost once I see a quote, and I just need someone to come give me a quote. After going back and forth on these points for a few minutes, they simply stopped responding to me. Couldn't have had a worse experience inside of 15 minutes. Never using Angi again, and will be telling anyone I can to look anywhere else.

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    Customer Service

    Reviewed Dec. 1, 2022

    8 hours of house cleaning. No lunch taken. Daughter is learning English and used cell phone voice translator to communicate in text form. Perfect translation. Ladies will be used monthly for keeping our large house with 16 foot ceilings clean. Definitely recommend these pleasant ladies with Star Cleaning.

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    Staff

    Reviewed Nov. 30, 2022

    Painted exterior of home and deck. Very professional. Can't say enough good things. Will use again in spring. Most definitely would highly recommend to anyone that needs his services. Larry (the owner) and crew went out of their way to make sure we were 100% satisfied.

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    Customer ServiceTechSales & MarketingMaintenanceStaff

    Reviewed Nov. 30, 2022

    As a small business we used Angie for almost 3 years. Not the greatest leads, but kept the traffic flowing. Occasionally we reached out to inquire why the leads are so poor. And their strategy was to prolong the investigation process as long as possible until the issue is forgotten and change the account representative every few month to kind of get a feeling of a new beginning. At some point it seemed like they were generating fake leads themselves. It was getting to a such a ridiculous level. When they would take a random name and just add a number at the end and @gmail.com. Totally random, not working number and abstract, not existing address that would not come up on maps.

    Over the course of the years I had a different sales reps dealing with Angie so every time they tried to raise the issue they were convinced that it will get better. But it never did. The ratio of real leads versus fake is about 1 to 10 without exaggeration. The average about 1-2 booked jobs per month. Finally when I had enough with them and decided to put the money towards other more effective lead providers. I called to stop the service. Around April 2021 and surprisingly for me I had a 1 year contract that I never heard about. And in order to close the contract I was supposedly obligated to pay 50% of the yearly contracts budged in cancellation fee. Even though it was only 4 month left on the contract, out of principles I refused to pay the fee.

    Many emails and phone calls back and forth the representative Natalie was able to give me a “Deal” I only pay half of my installments per month for the remaining 4 month, after the period it will be cancelled. Busy season was coming and accepted the offer. It was still better than paying a cancellation fee. Obviously the 4 month leads were the lowest quality possible. I believe we booked 1 job in 4 month. At that point I had 3 sales reps in the office. 4 month passed and contract “Autorenewed”

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Nov. 29, 2022

    On November 7, 2022 an Angi contractor, Darrion, came to my home to repair a patio umbrella. He charged me $160.00. Once at my home he stated the umbrella was off track. So, he closed it and I had it picked up by garbage. He stated that if I got another umbrella within 30 days, he would install it for free. On Nov. 19th, I contacted him that I had a new umbrella. Two days later, he text me, "what did we decide on the price." I responded, "You said you would install it for free if I got a new one within 30 days." Darrion never responded. So, I paid him $160 to tell me the umbrella was off track.

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    Sales & MarketingRates

    Reviewed Nov. 25, 2022

    Do not use or work for Angi anything. They are a complete scam. The BBB has revoked their membership permanently. They carry a 1.9 out of 5 stars rating on every review companies site besides the ones they secretly fund. They target small biz as future victims of their scams. Same goes for the elderly in the customer/client side. Very evil business. DO NOT USE Angi Anything

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2022

    The company was very professional and very punctual. Good team and equipment company. Was good to go over the work and told me what was to be expected and answered all my questions. I would highly recommend to anyone 10/10.

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    Customer ServicePriceStaff

    Reviewed Nov. 24, 2022

    When I first became a member, your service was excellent. Now, it is tiring. The filters don't seem to work but when I request quotes, I don't get any. I get emails saying they were sent, but I don't get them. I'm not sure I'll continue using Angi in the future with the other available options. Even when I speak to your people on the phone, they're not that helpful and don't follow up.

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    Staff

    Reviewed Nov. 24, 2022

    Hi was very Professional and he was on time doing my 2000 square feet of marble. He did quality work. I will recommend some marble and tile to anyone. He very Professional. He was on time, very good work that did

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    Staff

    Reviewed Nov. 23, 2022

    Great job well done with your employees. Kellen was very professional and well-mannered and I'm definitely going to refer you guys company for future reference for any other jobs needed. I Have your number and business card. Thanks again for everything. You are appreciated.

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    Reviewed Nov. 23, 2022

    Great. Love the site. Gives great recommendations for services needed. We have found skilled craftsman and building lasting relationships doing business safely and securely with Angi. Love love love Angi… Would recommend to all my friends and family.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffRatesTransparency

    Reviewed Nov. 23, 2022

    Updated on 06/02/2023: After advertising for years with Angi, we decided to officially not renew our ad campaign with an email sent to our agent when she asked us if we wanted to renew the Ad. Angi kept collecting the monthly fee at the new campaign year. After 3 months and 11 phone calls and emails to request the refund and being promised to be refunded with some apologies, it took us another 2 months to finally make them stop collecting the fees. We ended up opposing our CC charges and we finally received an email from the finance department that they backtracked all fees and that they will not send any file to the collection department.

    Imagine what was the surprise when, 10 months later, our CC company contacted us to notify us that Angi collected $3745 for advertisement that we never received. We called the number listed on the CC statement and notify Angi about the fraudulent charges. We got 2 nasty customer services staff saying that our account was closed for 10 months and that they did not charged our account. Our CC agent confirmed it was collected by Angi!!! We opposed the CC charges and also cancelled our CC and file a fraud complaint. WE believe that Angi is very disorganized and is only interested in customer who are using their Ad program. Also, it is possible that Angi system has been hacked as we have a vendor who just had the same type of CC charges from Angi and his account is closed for over a year. Of course, Angi will never admit any hacking of their system to avoid any fines and investigation but we will monitor the news.

    Original Review: We were customer as advertiser to Angi for 15 years. In June, we received a notification to renew our contract in August and we did not approve it. We were surprised to be charged the monthly fee after the cancelation. We contacted Angi, supported with emails from our agent mentioning we did not move forward for the renewal and she apologized and mentioned we will be refunded within a few days. No refund came but I was transferred to another agent and another one that seems to be a supervisor. She mentioned she sent the file to the review department to get the refund.

    After over 3 months, no reply, no refund, no reply our courteous emails. All what we got is the promise that a supervisor will call us back within a few days. We got that promise 5 times and still nothing. We had no choice but to dispute the charges with the support of the emails. Since Angie's List was taken over by Homeadvisor, it is a real mess!!! It seems the Angie's list approach that were manicured by the former owner is long gone and Angi has lost a lot of credibility. A lot of contractors seem to remove the Angi logo from their service truck and that we are not the only one with the bad experience. No more Angi for us!!!

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    Staff

    Reviewed Nov. 22, 2022

    Great work!! Very respectful and professional, I love the install, It was done exactly how I asked and I’m very happy with the results. Spencer is amazing at his work and would recommend to all who wants to do any type of install for their TV.

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    Customer ServiceContract & TermsTechSales & MarketingPunctuality & SpeedOnline & AppRatesHonesty & Transparency

    Reviewed Nov. 22, 2022

    I booked a home cleaning through Angi on October 18, 2022 for today, November 22, 2022. We are having Thanksgiving at our home so we decided that it would be a great idea to get a deep cleaning before we had everyone over. I enrolled in the Angi app, spoke directly to a CSR and was assured that we were set, I even got a confirmation text and email on Sunday (48hrs prior to the actual cleaning). This afternoon at 1:30pm I reached out for their customer service to discuss the arrive time and parking arrangements.

    At that time I was told by the customer service that my appointment has been changed to this Saturday 11/26 between 5-8pm. I asked who authorized the change and she said they don't need authorization, she stated that the person who was assigned to the job was no longer available. I told her that I was on their app and my appointment still shows as confirmed for today, there was silence for about 20 seconds and then she came back on and said try refreshing the app now ... seriously? I asked why I didn't get a phone call, email or text and she said that they are very busy ... what a joke! I also asked to speak to a supervisor and she said that I would have to wait over an hour and I shouldn't waste my time. How are these people allowed to mislead people like this? This is HORRIBLE CUSTOMER SERVICE! They should get a zero rating, I wouldn't do business with them if it was free in the future.

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    Reviewed Nov. 21, 2022

    I have typed a review for Permanent Floors at least 5 times and it says it went through but am unable to locate it. Quite frustrating! I have spent way too much time typing and I followed all of the questions.

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    Customer ServicePriceStaffRates

    Reviewed Nov. 21, 2022

    Had a great moving experience with Stellar Moving Company. Very professional company. Great customer service! They were very careful packing my possessions that needed to be packed. They also were very clean. Didn’t track dirt into my new home. They also were very careful at my old home. You can’t beat this service for the price!

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    Customer ServiceTechPriceRates

    Reviewed Nov. 21, 2022

    I contracted to have carpet cleans in two rooms with Angi for a fixed price of $237 (which included an Angi subscription). Contractor was supposed to begin carpet cleaning at 10:00 (on October 26, 2022). He called at 10:00 and said he had car trouble and he’d be here in “33 minutes”. Finally arrived at 11:45. Said he lost a "coupler" to his shampooer and asked if I had one. I didn’t. He headed off to buy one. His partner, who did not speak English, started to vacuum the two rooms (I had vacuumed them extensively prior to their arrival).

    Contractor returned and told me the fee would be $500 for the whole house. I told him I didn’t want the whole house cleaned, just the two rooms. He then told me if I’d give him $200 he’d clean both rooms and cancel the Angi contract. At approximately 1:00 I saw an Angi charge for $237 hit my visa. I told contractor I had no intention of paying $237 to Angie and $200 to him. He sounded surprised and frustrated. My house was in shambles, my carpets were not cleaned, I’m out apparently $237. After relaying the facts to the Angi "customer service" email, they proudly offered me a $67 credit toward a future service. I will never use this organization again.

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    Customer Service

    Reviewed Nov. 21, 2022

    Guys were here on time and did what they came to do. They did very good. The work was complete. I was satisfied with the way everything went. Definitely will call again if needed in the future. My friend told me he would also like for the service. He can't do work because he is a office guy. Never used a tool in his life.

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    TechPunctuality & Speed

    Reviewed Nov. 21, 2022

    Easy and was provided reputable contractors. Replacement and installation was completed on schedule. Obtained contractors from Angie's for estimates, received 5 estimates to choose from. All were good and I picked the one I felt would be most convenient to our location.

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    Reviewed Nov. 19, 2022

    i was very happy with both by how timely and the quality of the service, I'll be more than happy to use this service again and I've already told 3 of my friends about how happy I was that I found this service.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed Nov. 19, 2022

    I recently moved out of apartment in Philly into a house in Norristown. I paid for a membership and scheduled a cleaning for the Philly apartment. Since I am elderly and do not drive, I took an Uber to Philly to meet the cleaner. The cleaner never showed up. The cleaner did call and say she was going to be late, but then never showed. I contacted Angie who scheduled another cleaning crew for another day. Angie confirmed the cleaning 24 hours prior to the appointment. I took another Uber to Philly and 30 minutes prior to the appointment, I received an email stating that Angie could not find a cleaner for the job and cancelled AGAIN!. I emailed them again with no response. What a scam. My lease is up on and they tried to schedule again after the lease is up. I emailed them with no response. AWFUL. Do not use them.

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    CoveragePricePunctuality & SpeedRates

    Reviewed Nov. 18, 2022

    AK Moving was great on my move. They're on time, quick, responsible, careful with my furniture and all household items. Their price was reasonable. They had all the materials they need for the move and they also keep everything protected with their covers from damaging or scratching. I will recommend to family and friends.

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    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed Nov. 18, 2022

    I am a General Contractor in the state of Alabama. Home Advisor constantly reaches out to contractors to sign them up to receive leads. Unfortunately whether you want the leads or not they will continue to charge your credit card numerous times a month when the leads are turned off. Our office reached out to them thinking this is an easy fix, knowing that we never ever have used the service. They enlighten me that they will not remove the charges and more charges are pending. They will charge your card multiple times from $13.00 at first to $200 if they see you don't respond, and even if you tell them to turn it off or you do not want the service they will wait 90 days and start charging you again. Be careful of this service.

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    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2022

    Prompt service. Friendly staff. Great job overall. Will use again for other services. Last company never showed up. Area cleaned after service. Very respectful to property and my pets. Gutters much more effective now. Thanks Angi for this recommendation. Tosha **.

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    TechMaintenanceStaff

    Reviewed Nov. 17, 2022

    Your app did not work properly, I couldn’t add photos or view any photos to my report.. I would like to repeat that this company was excellent. Having been a second level Manager in one of the largest companies in the USA and having worked with many Contractors, I have no hesitation in saying that this was good experience and I would consider them Triple A (AAA).

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    Staff

    Reviewed Nov. 14, 2022

    I googled for services I needed around the house and it is too much information that shows up. I do find Angi's a much better alternative to request help and I must say it is very easy to understand and navigate. You can communicate and all. Will be signing up with them soon as well to have more work done.

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    PricePunctuality & Speed

    Reviewed Nov. 14, 2022

    Only had one contact, but after meeting with them we were happy with the quote. Turns out we were very happy with the work. We are even getting additional quotes for other projects. Lawson, the project manager, contacted us almost daily to schedule next steps and make sure everything was going well. He addressed all concerns promptly.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Nov. 14, 2022

    I set up an appointment at our vacation home to get an estimate for a flooring job, which is a 3 hr. drive from where I live. The person never showed up. I called and texted my advisor and did not get any response back at all. I had requested to get the number of the person that I was meeting with, but was assured that the person would be given my number and would call me directly if there was a delay or anything. I waited all day for the person to arrive, but the person never showed up. In addition, I was charged $25 to get this estimate and should be refunded for that. I was told that Angi only deals with professionals, but that was a lie. It's not very professional to just not show up at all when you have an appointment.

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    Reviewed Nov. 14, 2022

    We hired a local HVAC company for our new condominium!. Chose one from their list! Service was performed and I am happy with the job they performed! We will be using Angi for more many other work to be done on our new home!

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    Staff

    Reviewed Nov. 12, 2022

    He was on time and very professional. The job was done accurately and efficiently. I would recommend them to all my family and friends. I really liked the smell in my home when he was done. It was so fresh and clean. Just in time for the holidays.

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    Staff

    Reviewed Nov. 11, 2022

    Joe was very professional. He listened to what I wanted done in my yard. He did excellent work. I would definitely hire again for any future jobs I may need and would highly recommend him. Great job. Thank you again. Hope to use you again next season.

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    PriceStaffRates

    Reviewed Nov. 11, 2022

    I’ve only had work done by the Newman brothers and they did a wonderful job. I hope to hire them again soon for more interior paint work and then for our deck in the summer. Their prices are fair and they get the job done in such a timely manner. They’re polite and respectful. They are very informative and answered all the questions I had. I would recommend them to anyone who is looking for any paint work such as cabinets, walls, outdoor paint with sheds and decks.

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    MaintenanceStaffHonesty & Transparency

    Reviewed Nov. 11, 2022

    I have used Angie’s list in the past, as a homeowner. It’s nice to have a reputable source to go to in order to find reliable honest help. I would recommend to anyone looking for assistance to help upkeep a property or homes.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedRates

    Reviewed Nov. 11, 2022

    Horrible experience with Angi. Horrible experience with Angi. First off, none of their contractors ever respond to quote requests, so they offer their internal "Angi" service. I accepted only because they guaranteed no charges until job is finished and 100% satisfaction. I knew I was in trouble when a woman and her two teenage sons showed up for a yard cleaning. They finished about 30% of the project, then left and wouldn't respond to calls or texts. Then I waste 30 minutes trying to get it resolved on the phone, only to hear their over-seas, ** "customer service" person tell me that they're going to charge me the full price anyway today, and would schedule a follow up on Monday. Then they assign some guy in Texas (I'm in Colorado). What a joke!!!! So I cancel and they still insist on charging me. Angi is a total scam and dispatches totally unqualified people to do their work. Don't use them!!!! Everything stated here is 100% true.

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    Reviewed Nov. 10, 2022

    The young woman that worked through Angi website did a wonderful job cleaning and I would recommend her and the Angis company to anyone who is looking for great quality performance and great personality from someone who loves clean. I will welcome her back anytime

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    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    Arrived early, very professional, and did a great job. He paid attention to detail and offered. I used him before for a kitchen ceiling job, he removed the popcorn and applied a slick finish on my ceilings in my kitchen. No mess. He cleans too.

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    PricePunctuality & Speed

    Reviewed Nov. 10, 2022

    They were extremely efficient, competent, and explicit about what will be done and how. They gave detailed quote. It was decided to install. The project was done expertly, and the trash and garbage were removed. The final outcome held fast to our initial goal. Thrilled with the outcomes.

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    Staff

    Reviewed Nov. 9, 2022

    Fantastic job. Moved a very heavy desk that needed taken apart. Also moved some furniture. Very professional and efficient. Arrived on time and wasted no time completing job. Was not an easy fit into room but still was completed without incident.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed Nov. 9, 2022

    Angi/Angie’s list/Home Advisor’s whole business is based around BAIT AND SWITCH. They will tell you that you will receive job leads from people who are interested in buying or using your products and or services. In my experience you will receive customer information for customers who have already booked with another company even though I made contact with the customer less than a minute of receiving their information from Angi on almost every contact (Every representative I told this to was perplexed how that could happen) or you will leave a message with the customer and never hear back.

    You WILL be billed in full for every customer who does not answer, customer just asking questions, already booked with someone else, wanting something you don’t offer, just calling for a friend, and dead lead. I was billed between $35 and $91 per lead having gotten 1 quality lead in about 20. If you own a business then I’m sure you can do some quick mental math and see that this is a loosing strategy. For you at least.

    Any profit you expect to get from these leads will be consumed by the wave of nonsense leads that you are expected to pay for. You can get credits for some of these but what they DO NOT tell you is that when you do decide that this isn’t working for your business and you want to cancel, you will be expected to pay for all the credits they gave to you so that you wouldn’t cancel when you only owed a few hundred dollars, but now you’ve racked up a couple thousand in credits that you now owe.

    Do not entertain this company for even a second. If you hear them ask you “Does that make sense to you?” then you having given them too much of your time already and you are about to hear “The Script”. Bail on the call right there. Any excuse will do. Have fun with it. This company takes advantage of small businesses when they are at their most vulnerable, just starting, and promises to help them but is actually a vampiric parasite taking multitudes more than it promises. Save your time, money, and the hope that this is “the answer”. I can assure you, it is not. Run away. As fast as you can.

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    Staff

    Reviewed Nov. 9, 2022

    Very helpful and time saving. As a Single mom I use the service often. It is helpful to locate professionals in the industry instead of taking a chance with a company or person that you don’t know or trust. Thank You.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Nov. 8, 2022

    I'll start with scheduling my project. Spoke with contact, described my needs as Move Out Cleaning, outlined my specific requirements for deep cleaning inside and outside areas, requesting more than one person, set a date, received a quoted price. Then received confirmation for one-person staff, for furniture dusting, etc. Then tried to reconnect with someone to dispute the obvious disconnect, which was futile. When I finally reached a person to speak with, was told that in order to have a second staff cleaner, we would need to submit a second request, which would result in a second cleaning date. On "cleaning" day, a sweet well-intentioned, under-equipped staff member arrived at our location and did her best. Unfortunately, I had to pick up more than half the slack, which was a huge burden. Angi, if you cannot deliver, do not advertise to the contrary.

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    CoverageTechPriceStaff

    Reviewed Nov. 8, 2022

    We contracted with Element Drywall & Painting to prep for and install a soundproof wall that upon completion would divide an existing bedroom into two new in-home offices. The quality of the work exceeded our expectations. Gustavos ** and his team went beyond contract specifications to make sure we were fully satisfied with the work. Very competent, conscientious, and trustworthy. Highly, highly recommended.

    Before the work began all furniture was covered with sliders, masking tape, plastic runners, and laundered drop cloths. Thick paper runways were rolled out from our front door to the work areas. Additionally, a filtration negative air machine utilizing a HEPA-activated carbon filter kept the dust in the apartment down and the air clean. Prep work done, the team framed the 10 ft wide by nine foot high divisional wall using a metal frame and studs. The team installed a resilient channel to reduce any sound intrusion to the other side of the wall and reinforced that with soundproof batting. Installation of expertly cut and mudded drywall was next, and a precise channel was cut around the doorways to further reduce any sound intrusion.

    We choose where we wanted several electrical outlets to be located in the wall, each of which was then sealed with acoustical putty pads. A TV bracket was attached on the wall. On top of that, designed-from-scratch matching wainscotting and baseboards were added. Finally, an expert coat of primer and paint was applied. The project attained a level-five finish.

    The team also primed and painted a separate wall that needed attention in the apartment. And at no extra charge the team fixed work by another contractor that was substandard. I would be happy to give a personal recommendation and answer any questions you may have about Element Drywall & Painting. Gustavos ** knows how to get in touch with me.

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    PriceStaff

    Reviewed Nov. 7, 2022

    Job so well done, perfect. Thanks Nathan with Windows For Life, he's very good at all of this, just in time for the holiday, he's been wonderful, he's is very professional in the work epic, great work and awesome spirit, the door installation cost is very affordable.

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    Customer ServiceContract & TermsTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Nov. 7, 2022

    A water leak resulted in damage to the ceiling in my garage and a wall in an upstairs closet. I calculated that the repair would require about seven sheets of drywall. I contacted Angi and subsequently entered into a agreement to have the repairs made at a cost of $643.12. I was informed that the contractor was to be at my home on Sunday morning at 7:00AM. I was also provided the identity and means of contacting the contractor, which I did. I spoke with the contractor a few days prior to the appointment and provided him photos of the damaged ceiling and my calculations. I was contacted by Angi on that Sunday morning and informed that contractor cancelled the appointment. I was also advised that a different contractor was being scheduled, and an appointment was made for Wednesday at 1:00PM.

    That contractor showed up on Tuesday, though late, arriving about 1:45PM and failed to have the necessary equipment to perform the work, saying that he was under the impression that he was only going to repair a small hole in the wall. He said he was never provided any photographs or a description of the work. I told me to him that I had provided that information to Angi, and that I had already paid the full amount. He told me that I should call Angi and cancel the contract and that they would subsequently refund my payment. He went on to say that he would return the following week with an assistant and the required equipment and complete the job if I was willing to pay $1200. I told him that I would have to think about it, and would first have to determine if Angi would refund my payment.

    I receive a email message from Angi later that day asking if I was satisfied and for a review at which time I made them aware of the fact that the job was never completed. They apologized and agreed to refund my payment, saying that it would take a week or more to do so. They did subsequently make a refund, though failed to refund the entire amount, only refunding $613.13. I question the veracity of the contractors working for or representing Angi, and in a way, think it is a scam. They quote a certain amount, enticing the public to enter into a contract, knowing full well that the bid is below what a professional and qualified contractor would charge. I repairs have yet to be made as I never contacted that second contractor and have yet to contact Angi regarding the amount still owed due to my availability, though will.

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    PriceMaintenanceRates

    Reviewed Nov. 6, 2022

    Great job, great price, started out cleaning dryer vent but found that my vent tubing had broken and that dryer was pushing hot, moist air under my house so guy put in stiff tubing from dryer floor to outside of house all within record time. Even came on a Sunday. Great job and great price.

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    Staff

    Reviewed Nov. 5, 2022

    Fantastic service from Raydale T. Very satisfied and would recommend to others. Thanks for the great job! Have had much work done in our room and this was an excellent job completion. Raydale T. was extremely knowledgeable and accommodating. Great work!

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    Customer ServicePriceHonesty & Transparency

    Reviewed Nov. 5, 2022

    They will call you dozens of times a day until you sign up for their subscription. Once you do sign up the communication completely stops, they don’t answer the phone and don’t respond to calls or emails. They lie about the cost and quality of the leads to get you to sign up but after that nothing they say holds true. I would recommend anywhere else. I received 14 leads, all 14 were fake addresses and contact info. I recommend a quality lead company over this. This isn’t quality at all.

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    StaffRates

    Reviewed Nov. 5, 2022

    I have used Angi to find companies to do a variety of tasks at my home - plumbing, roofing, gutter work, landscaping. It is a good source of reviews from a variety of homeowners, to help make an informed decision, to select a company that is a good fit for my needs. --- Note that I prefer looking through ratings and reviews myself, as I use it - as opposed to the other mode where Angi suggests several companies to me (which is an unacceptable approach).

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    Staff

    Reviewed Nov. 4, 2022

    Yes I would recommend this group of professionals. It was a pleasant experience from the moment we were visited by the salesman to the final day of installation. I highly recommend this company. The installation crew were especially easy to deal with, stopping to answer any of our questions, explaining what each step entailed and why it is necessary.

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    Customer ServiceTech

    Reviewed Nov. 4, 2022

    I was able to find a contractor who came to my house and completed work that had been started and failed by a former contractor. I was given several options by Angi and did follow up with getting bids for my projects.

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    Staff

    Reviewed Nov. 4, 2022

    Excellent bid process. Thorough and professional with all 3 men who came to scope the plumbing job. Will be pleased to possibly do business with Elite. The men were careful to not bring soil or water into the house.

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    Punctuality & SpeedStaffEase of Use

    Reviewed Nov. 4, 2022

    I’m an older gal so surveys are sometimes hard for me to navigate. I found the review process very easy to navigate and user-friendly. I was able to easily leave a review and quickly add 9 photos to support my results.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2022

    My experience was with this company was very professional. He did some landscaping for me and my yard was done very quickly and professionally. I would always use Jack of all Tradez for any of my lawn care needs. He had also did some hauling and moving for me. Very gentle on the furniture and moved quickly.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 4, 2022

    Prompt, polite and did excellent job. I recommended to my mom and sent her pictures the same day. I had to work the day of the job so they sent me pictures to my phone as the job progressed. I was very impressed with them. They were very courteous.

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    Reviewed Nov. 3, 2022

    The mold inspection was done very well. He took his time and done in a timely manner. Then he went over the process of what had to be done and when the result is complete would contact me with the final results.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 3, 2022

    Nicolas arrive early and got the job done. Very professional and listen to what needed to be done. I have other work needs to be done, the kitchen and bathroom and I will be giving his company à call. I want to thank Angi ànd her Organization for this awesome site.

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    Sales & MarketingStaffFollow-Through

    Reviewed Nov. 3, 2022

    Everything was as advertised. Excellent at their craft and Thomas did in fact keep his word to a T just as he said. Trustworthy company so I’d highly recommend. My roof was damaged from the hurricane that came up from Florida so he came and inspected the roof and we filed a claim and it was really easy. They did all of the work.

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    PriceStaff

    Reviewed Nov. 2, 2022

    Lou ** painting did a great job. They painted my dining room and kitchen. Lou did a great job with helping pick out colors and the satin finish. Lou also gave me a quote to wallpaper my hallway. The quote seems reasonable and we will have him complete the hallway after the holidays.

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    PricePunctuality & SpeedStaffTransparency

    Reviewed Nov. 2, 2022

    Marcel and his Team Friday Rustic Floors Inc. did an excellent job installing and staining my floors! I recently purchased a condo and the floors were very creaky and not the color I wanted. After contacting Marcel, he quickly came to my place to give a quote. Marcel and team quickly got to work and provided me with regular and clear updates. My floors were fully replaced and stained within a week. The Team had to put in extra work as there were electrical conduits under most of my floors. The floors now do not squeak at all and the stain looks great! I would definitely recommend Marcel to my family and friends and would hire again. Thank you, Marcel & Team!

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    Customer ServiceTechPriceStaff

    Reviewed Nov. 2, 2022

    I asked for 3 specific service providers to give me a quote and was inundated with phone calls from others. It was invasive and felt assaultive and a breach of my information. That said, the professional who I found through Angi was exceptional.

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    Reviewed Nov. 2, 2022

    I reached out to a handyman listed on Angi, for some small projects. We selected a handyman from the list on Angi and we are very pleased with his work. It was a pleasure working with him. I felt that Angi's review process would give us workmen we could trust, and that certainly has been true. We will keep using Angi.

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    TechStaff

    Reviewed Nov. 1, 2022

    It was great. They really took care of the place and were such amazing professionals. It was always hard for ourselves hiring contractors that wouldn't meet our expectations and they really did. Professionals, reliable, responsive, responsible, easy to work with. They worked around my budget and met all our expectations.

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    Staff

    Reviewed Nov. 1, 2022

    Netty of Netty cleaning service is Professional and pays attention to detail...both my wife and I are very well pleased with the quality provided...Our home is spotless corners, mirrors, kitchen, under rugs, etc. etc...she is a keeper...Netty is always on time and stays until everything is done...no shortcuts are taken. Everything is done with care and professionalism...when Netty first arrives she always asks if there are any areas that need special attention ...5 stars all the way ...our home sparkles...Thank You Netty.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Nov. 1, 2022

    All this company does is call wanting my review and feedback. My phone screens spam calls. They wait till it goes to voicemail. Call them and they want my email, which they don't have, and that is the only way they can remove me from constant calls???? I have nothing good to say about people like this who misuse my personal phone for their business. I will never support or give feedback to a company like this. Stop calling and harrowing me!!!!

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    TechPriceStaff

    Reviewed Nov. 1, 2022

    Contractor was very professional, courteous, and efficient in what they did. I'd recommend using this list since Angi has placed qualified contractors on it. The process in which contacts were provided was easy and efficient and reduced the amount of time needed for me obtain quotes and hire the contractor. This process is very efficient and saves the homeowner a lot of time.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffEase of UseRates

    Reviewed Oct. 31, 2022

    Great directions. Great people. Hard working and very fast at what they do. I would do it again!!! Check them out and the app is great to use and very friendly! Price is great especially with everything going up like wood and the rebar they have to use for the work to be done. The app is super easy to use and when calling the people are nice and very helpful. Always at your disposal.

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    TechSales & MarketingPriceOnline & App

    Reviewed Oct. 31, 2022

    Great for homeowners. Nightmares for contractors. Lead fees are outrageous and credits for bogus leads are impossible to get. Would not recommend it for any contractor looking to increase sales. Avoid instant booking at all costs or you will lose money on every job. The app sucks and the company is worse.

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    Staff

    Reviewed Oct. 31, 2022

    The Angi concept is excellent however it sometimes fails in execution. As in the case of True Clean of Virginia the system worked perfectly. Other projects, not so much. Too many project managers get involved. The process becomes convoluted and confusing to the consumer.

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    Staff

    Reviewed Oct. 31, 2022

    Pavvi's work was carefully laid out, well organized and led to a great finished project. He finished on time and on budget. Pavvi took extra care with every measurement and cut that he made and was an extremely neat and organized worker (artist might be a more fitting description).

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    Customer ServiceTechPricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Oct. 31, 2022

    Affordable, clean, friendly, exceptional service! Called for an estimate and she came out that same day, loved the price, began services the following day!! She is very talented and works quick yet satisfactory. Rehire is a must for continued work!!

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffRatesTransparencyHonesty & Transparency

    Reviewed Oct. 31, 2022

    Oversee movers/repair furniture/maintenance of storage unit. Got Chores went above and beyond what was expected of the job. Unexpected delays, time changes, date changes delays with movers due to miscommunication between moving companies. My direct contact was with Kelley. She and Charlie went with the flow. NO complaints about the changes. Arrived early to the job location. Updates throughout the job kept the project moving where it would have stalled. A bookcase became unstable and they fixed it, no problem. The job ran several hours over and they stayed with me via text and phone calls the entire time. I was now in another state. They are conscientious, hardworking, reliable, honest, smart and prices are reasonable. Can read and understand instructions. If you have a handyman job that needs completed and not sure if they handle the work call them.

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    MaintenanceStaff

    Reviewed Oct. 31, 2022

    Ibn treated my home like it was his. He was very courteous. Job took longer than expected because I have an old house that needed additional work. If additional things needed to be fixed Ibn explained why and did the work.

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com