1-800-Flowers.com

Asking them about the two dozen roses is being delayed and afraid it might not be good anymore. And she/he just respond have a nice day and ended the conversation. It is rude. It's not like you are giving out free roses. I paid a total of $68 for these roses.

I am not using 1-1800 Flowers ever again. Here's why: I called to place an order of roses for my wife of 25 years on 03 February. I asked for a delivery date of 14 February 2023 - Valentine's Day. This order was to be sent to HER SCHOOL that she teaches at and I made it CRYSTAL CLEAR to them that the school hours were from 0800-1530. They did not deliver the flowers to her school until 1730 (530 PM) that day - several hours after the school closed. This was AFTER I had consulted with their main office and reminded them of my wife's school hours. The gentleman I spoke with was kind and ensured me that the flowers would make it to the school on time and guaranteed a time of between 1130 - 330PM, Valentine's Day 2023. He was wrong - or perhaps the delivery driver had other plans. Her flowers did not make it to the school until the NEXT day, 15Febuary2023, in the late afternoon.

I ordered flowers and a gift to 2 different addresses the day before Valentine’s Day. Half of one order was canceled and I was asked to choose different flowers. No big deal. I did. Both sets of flowers came anyway, but I did get refunded for one. The gift never came and their chat function on their website and mobile site never sends you to a real person despite saying it does.

OK - on Jan 26th I ordered two dozen roses for my girlfriend for valentines day. I was told they would be delivered on Feb13-14th. I thought ok no biggie if she gets them the day before. Well not only did she NOT get them but they said the flowers were out for delivery which was a big LIE. I checked on the website and it showed they hadn't even been shipped yet. Yet calling the phone number the recording said they would be delivered at 8:00 pm at the latest. First off who wants flowers at that hour? But I waited with her and yep still no delivery. So on the 15th I called and they apologized. Would NOT refund my money but agreed to re-deliver again and give me a $20.00 store credit! - I told them I'd NEVER use this service nor would I recommend them to anyone. If you use this service you'll be sorry and my advice is use some other service because these guys are crooks!

Ordered roses for my wife's Valentine's day gift. Gave very specific address including building name because the complex that she works has several building. Got a delivery notice from FedEx that the flowers had been delivered but no one could find them. After 3 hours of searching a maintenance man called my wife to say they were found at a completely different build tossed up on the loading dock. The specific building name had been left off the delivery label. Called 1-800-flowers and they would take no ownership of this screw-up. Ruined her Valentine's Day surprise. Lesson I learned...Always use local florist and never use 1-800-screw-up!

Never ever trust this company. Valentine's Order promised by 8:00. Text saying delivered. They never were and she has a camera on porch. Customer service unresponsive. Automated reply saying they’d be delivered on another day - seriously - Valentine's gift on another day. I’m disputing charge my card and will never use them again.

By far one of the worst online companies, I have ever dealt with. Simple flower order stated delivered. Which they never were. I waited on hold for thirty-five (35) minutes only to talk to someone at their 1800 only to be laughed at by the employee and everyone around them. They offered a partial credit stating the flowers were delivered. When I mentioned cameras and being home they offered a reship, again still laughing about the situation. Only after ten (10) more minutes they would give me a refund and continue laughing that my flowers had not been delivered. Not once at any given time did they express any sympathy or provide any customer service.

1-800-FLOWERS failed to deliver an expensive two dozen red roses on the day before Valentines Day, 2023. Their only solution was to ship two days after the requested date and give me a $20 discount. I will never, ever again use 1-800-FLOWERS. They are NOT reliable.

I ordered two dozen assorted roses to be delivered to my girlfriend's school (she is a middle school teacher) and I specified when I ordered them two weeks previous that she leaves the building by 2:20pm and they never delivered the flowers while she was in the building and I had to go spend another $100 plus dollars before she came home. Worst experience ever. I used this company 10 years ago and had horrible results. I guess I should not have taken a second bite of the apple. I will never use them ever again. Don’t even bother. Shop locally. They still wanted to deliver the roses the next day and after I laughed and told them how they ruined Valentine’s Day. I also told them to keep the flowers and no one would be at the school to receive the flowers at the time they would deliver…

DO NOT USE. They totally screwed up my order *After I triple-checked* the day before that the address with them to avoid any errors. They completely assured me it would be fine. Then I get a random email that they refunded me with no explanation. When I asked their support they said, "Oh it's not deliverable" - no other details. Truly incompetent.