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1-800-Flowers.com

1-800-Flowers.com

 3.8/5 (2873 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About 1-800-Flowers.com

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

1-800-Flowers has been in the business of handcrafting flower arrangements, gift baskets, gourmet food items, keepsakes, household plants and home goods since the early 1980s. It was the first company to use a toll-free number for flower orders. 1-800-Flowers specializes in fresh flower bouquets, corporate gifts, flower arrangements for funerals, weddings and large special events.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Long-lasting
  • Extensive selection
  • Can order through local florists

Cons

  • Shipping charges can be high
  • Can be expensive

Bottom Line

1-800-Flowers has been a trusted flower delivery service for nearly 40 years. It offers a wide selection of flowers, gifts and gourmet gift baskets with same-day delivery options.

Top 1-800-Flowers.com Reviews

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Rated with 5 stars
Verified

The flowers were beautiful and stayed so fresh. My MIL sent me pictures of them every day for 16 days before they started to wilt. She was delight and so were we. It was certainly...

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Rated with 5 stars
Verified

The service is great! If you have a question about arrangements or can't decide what's best for your loved one, one of the reps have the needed experience to help. I ordered an ap...

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How does 1-800-Flowers work?

1-800-Flowers makes it easy to browse floral arrangements and gift baskets, customize products and order online. Most fresh flower arrangements can be ordered in various sizes, ranging from small to extra large. At checkout, you have the option to add a digital movie to the purchase for the recipient. You can also add balloons, gourmet chocolates, candy pretzels and stuffed animals to your order.

Some of its most popular bouquets and floral arrangements include:

  • Fields of Europe Summer Bouquet with sunflowers or similar blooms, blue delphinium, yellow daisy poms, green button poms and purple statice ($39 to $69)
  • Lavender Garden Bouquet with white roses, lavender daisy poms, Peruvian lilies (alstroemeria) and lavender carnations ($45 to $55)
  • Blooming Love Bouquet with either 18 or 21 hand-cut red roses ($65 to $85)
  • Ocean Breeze Orchids with 10 stems of dendrobium orchids ($50 to $82)

1-800-Flowers has floral arrangements for every occasion and “just because.” Along with flowers, customers can order themed gift baskets such as:

  • Snacks and Sweets Gift Basket
  • Simply Chocolate Gift Basket
  • Summer Fresh Fruit Basket
  • Chocolate Covered Strawberries and Birthday Cake
  • Savory Snack Crate
  • Magical Unicorn Truffle Cake Pops
  • Fruitful Harvest Dried Fruit and Nut Crate

For customers looking for a keepsake gift, 1-800-Flowers has a large inventory of gifts and trinkets for almost every budget. Some of the most popular keepsake gifts available include friendship candles, giant teddy bears, robes, aromatherapy gifts, birdhouses, wind chimes, jewelry and picture frames. Keepsakes range from $20 to $250.

1-800-Flowers prices

1-800-Flowers has flowers and gifts at a variety of price points. The average cost for a bouquet of birthday flowers is $50, and funeral wreaths and arrangements for services range between $49 and $300. Elegant vases with two dozen hand-cut red roses are $66, and sorbet roses range from $39 to $66.

Along with a custom bouquet, customers can add extras onto their orders. Some of these extras include:

  • Balloons: $6 per balloon
  • Gourmet chocolates: $15 to $20
  • Teddy bear plush: $20
  • Candy bar pretzels: $32
  • Godiva Gold Ballotin: $50
  • Enticing Fruit and Sweets Gift Box: $45

At checkout, customers may notice a shipping and service charge. Both fees vary depending on the size of the order. There is a $2.99 surcharge for same-day delivery, and the standard service charge for an order between $60 and $100 is $15. Shipping costs for an order between $80 and $100 is $20.

1-800 Flowers FAQ

Does 1-800-Flowers use local florists?
Yes. To ensure quick delivery and ultimate freshness, 1-800-Flowers works with local florists in your area.
Will 1-800-Flowers leave your flowers at the door?
If no one is at home for the delivery, the flowers are left with a neighbor or at a safe place near the home.
What time does 1-800-Flowers usually deliver?
Normally, delivery times are between 9 a.m. to 7 p.m. in the recipient's time zone.
Can I cancel my 1-800-Flowers order?
If your order is en route or has already been delivered, it can’t be canceled. If your order is for a future date, you can call or email to cancel.
Does 1-800-Flowers deliver on Sundays?
Yes. Certain flower arrangements can be delivered on Sundays for a $2.99 surcharge.

Is 1-800-Flowers legit?

1-800-Flowers has been around for decades because of its extensive selection of flowers and gifts. It has received positive reviews for having high-quality products and exceptional customer service. 1-800-Flowers offers same-day delivery and fresh flowers and gifts for every budget.

1-800-Flowers.com Reviews

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How do I know I can trust these reviews about 1-800-Flowers.com?
How do I know I can trust these reviews about 1-800-Flowers.com?
  • 3,426,712 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer
Original review: Sept. 11, 2021

I received a bouquet of flowers on August 31. They were still full and beautiful on September 6 and beyond. I am sharing a picture of the bouquet after 7 days. I would recommend this company to anyone wanting to put a smile on their loved one's face.

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Rated with 5 stars
Verified Reviewer
Original review: May 17, 2021

I ordered flowers for a friend to celebrate his 50th birthday, but like always, I was a bit late in getting things done. My order was processed quickly and the florist who filled the order contacted me to ask when the recipient's birthday was. I told her that it was today, thinking that the flowers would most likely not arrive that day before he left his home for the day (celebratory birthday party). I was delighted when my friend sent me a picture of the flowers an hour later! The florist went the extra mile to get them ready and delivered so that my friend would have them to show off at his party.

5 people found this review helpful

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    Rated with 4 stars
    Verified Reviewer
    Original review: May 15, 2021

    I live in Tennessee. I was attending a Celebration of Life in Lake Havasu City, AZ when I received flowers for Mother’s Day from my son. The flowers were black and slimy. I called 1-800-flowers.com to report. Flowers were replaced and delivered to my home in Mason, TN. They are absolutely fresh and beautiful! Thank You!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 5, 2021

    Even if the desired arrangement may contain substitutions at the florist completing the order, I have never been disappointed. Delivery has always been as promised, and has never failed to delight! Even during Holidays. Flowers are fresh, colorful and amazing. I have been able to order last minute, and have never had an issue.

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    Rated with 5 stars
    Verified Reviewer
    Original review: March 8, 2021

    I had to come in here and give my review. I've been using this website lately for sympathy, get wells and just because. The recipients have been over the moon excited to get such lovely flowers and they all sent me pics. I had credit to use so I sent myself some for International Women's Day and omg how beautiful!! I wish there was a spot that I could upload a picture.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 9, 2021

    I ordered a sympathy gift basket online, and the recipient thanked us and included a photo of what they received. Either there is no quality control...or more than likely they are screwing their customers. The attached photos show what I ordered, and what they received. See if you can tell which is which. I will never order from this company again. They are a rip-off and scam.

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    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 24, 2021

    I ordered flowers for a funeral and at the last minute they called me to tell me they have absolutely no flowers. I will never count on you again! Close the place down if you are not going to have flowers at all. REALLY?

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Sept. 24, 2021

    This is my second time using the service and on both occasions there was an issue delivering my purchase on the specific date requested. The first time they could not find a florist and the second time there was an issue with the amount of deliveries scheduled for that date so my package, which was a 70th birthday package, was not delivered on time. This was extremely disappointing and frustrating. Nothing in life is perfect, but these issues were not communicated to me in advance. I would never use this service again! They offered me a $20 off coupon, but I rejected that. I do not want to deal with this company EVER again. I would find a local florist or use Amazon instead.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 23, 2021

    Flowers showed up at end of Father’s Funeral. Funeral Home said, “please say you didn’t use 1-800-Flowers”. When I called them, they offered to send flowers to my home. When I said no, they hung up on me.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 20, 2021

    If I could I would give this review 0 stars! They use local flower shops to deliver anyways so help your local businesses and ship directly to them instead! This company delivered my flowers not once but twice in the same day. I mean, they ask for the person's phone number but didn't even bother calling the person. Once they delivered it to the wrong company I asked if they could re-deliver to this person's home instead since the company was closing soon. They said yes but proceeded to deliver to the wrong home! When I called to get this corrected the lady "Annie" hung up on me. I called back and was promised a full refund AND a re-delivery. Okay great!! WRONG! it is now 8PM at night and was told since they already processed the full refund and re-delivery was NOT possible. I should not have to be going back and forth ALL day from 10AM- 8PM for flowers. USE YOUR LOCAL FLOWER SHOP PEOPLE!

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    1-800-Flowers.com Company Information

    Company Name:
    1-800-Flowers.com
    Website:
    www.1800flowers.com