FTD Reviews

Thank you for your wonderful feedback! We're glad to hear you had an easy experience using FTD to celebrate your friend's 60th birthday. While we strive to match arrangements closely with special occasions, your input regarding our themed selections is valued. We're pleased you enjoyed the variety we offer beyond flowers. Delivering a visually appealing and timely experience is what we aim for. We look forward to assisting you with more memorable gifting in the future!

Thank you for sharing your experience with us. We're pleased you enjoy our variety and the convenience of ordering and shipping. We apologize for instances where the arrangements didn't meet your expectations but glad to hear our customer service could assist effectively. Your feedback helps us strive to improve, and knowing you're overall happy means a lot to us. We look forward to bringing more beauty with our flowers and providing great discounts like the 20% you've enjoyed.

Thank you for sharing your experience with us. We're glad to hear you were pleased with the flowers and that your sister loved the arrangement. We understand the confusion you faced regarding the transaction on 1-800-Flowers' website. We aim to make our ordering system seamless, and we apologize for the mix-up. Your satisfaction is important to us, and if there's anything else we can do to assist, please don't hesitate to reach out.

Thank you for sharing your experience. We are thrilled to hear how much your mother loved her floral arrangement and that it exceeded your expectations. Your recommendation means a lot to us. We appreciate your feedback on the delivery process and will continue working on enhancing the tracking features to serve you better in the future. Looking forward to being a part of your next floral celebration!

Thank you for being a loyal customer for so many years and for taking the time to share your experience. We appreciate your trust in us during such an important occasion.

We're glad to hear that your sympathy card message was delivered exactly as you intended. We also appreciate your understanding regarding the condition of the flowers. While warm weather can sometimes affect fresh arrangements during transit, we strive to ensure every bouquet arrives in excellent condition.

We apologize for the unexpected balloon that was included with the arrangement. While we're relieved that it did not cause any concern at the service, we understand that it was not appropriate for a memorial tribute and appreciate you bringing it to our attention. Your feedback helps us improve our processes and prevent similar mistakes in the future.

Thank you again for your continued support and for sharing your thoughtful feedback with us.

Thank you for sharing your delightful experience with us. We're thrilled to hear that the flowers arrived on time and that your sister loved them for her special 91st birthday. It's wonderful to know we could be part of such a memorable celebration. We look forward to helping you create more beautiful moments in the future.

Thank you for sharing your feedback with us. We're delighted to hear that you are happy with the product you received for your mother. We understand that the pricing of arrangements can sometimes be a concern, and we appreciate your candidness. Your suggestion to reserve our flowers for special occasions makes them even more meaningful, and we are honored to be a part of those moments. We value your insights and look forward to continuing to serve you with beautiful arrangements in the future.

Thank you for sharing your wonderful experience with FTD. We are delighted to hear that the flower delivery for your mother's birthday was a success and that she loved the arrangement. It's great to know that you found our service convenient and easy to use. Your kind words reinforce our commitment to providing quality and reliable service. We look forward to serving you again in the future for more special occasions!

Thank you for your wonderful feedback! We're thrilled to hear that your daughter-in-law was pleasantly surprised and delighted with the anniversary bouquet. The pink tinted water in the vase is a special touch, and we're glad it added to the overall experience. We appreciate your choice and look forward to creating more joyful moments with our floral arrangements in the future.

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our selection great, pricing reasonable, and the overall shopping experience enjoyable. It's fantastic that your product arrived as expected and navigating our online platform was easy. Your feedback is highly appreciated, and we look forward to serving you again with continued convenience and quality.

Thank you for sharing your delightful experience with us! We're thrilled to hear that your girlfriend loved the flowers and found them beautiful and fragrant. Although the arrangement didn't match the picture exactly, we're glad that it still met your expectations. Your feedback is invaluable to us, and we look forward to providing more memorable floral moments for you in the future!

Thank you for sharing your positive feedback with us! We're delighted to know that you found the flower selection to your liking and the pricing reasonable. It's always our goal to provide great value and satisfaction to our customers, and we look forward to serving you again in the future.

Thank you for your loyal patronage over the past 20 years. We're delighted to hear that your recent experience was a positive one, and that the local florist met your expectations. Your continued trust in FTD is truly valued, and we look forward to helping you celebrate more special moments in the future with our floral services.

Thank you for choosing us for your recent delivery. We’re thrilled to hear that your order was delivered swiftly despite placing it late in the day. Your experience is important to us, and we’re committed to providing quick and reliable service every time. We look forward to serving you again soon.

Thank you for sharing your excellent experience with us! We're thrilled to hear that our service exceeded your expectations. Your satisfaction is our top priority, and it's wonderful to know that you are planning to use our services again. We look forward to serving you soon and providing the same outstanding service you enjoyed.

Thank you for sharing your experience with us. We're delighted to hear that you found the flowers lovely as usual. We understand your surprise at discovering you were working with FTD instead of a local florist. We're proud of our partnerships with local establishments to ensure quality and service you can trust. Your feedback is valuable, and we hope to serve you again with beautiful arrangements in the future.

Thank you for sharing your positive experience with FTD! We're delighted to hear that you find our service easy to use and consistently reliable. It's wonderful to know that the arrangement was well-received and appreciated by the recipient. Your trust and repeated choice of FTD for flower deliveries mean a lot to us, and we look forward to continuing to serve you with beautiful floral arrangements and exceptional service.

Thank you for sharing your experience with us! We're delighted to hear that your mother was pleasantly surprised and loved what you sent through FTD. Providing joyful and memorable moments for you and your loved ones is what we strive for. We appreciate your trust in us and look forward to assisting you with future gifts!

Thank you for being a loyal customer of FTD for over a decade! We're thrilled to hear that you find our service easy to use, timely, and a good value. It's wonderful to know that your recent birthday arrangement was satisfactory. We apologize for the inconvenience caused by the leaking cold pack, but we're glad we could promptly rectify the issue with a replacement. Your continued trust and satisfaction are important to us, and we look forward to delivering more beautiful arrangements for your special occasions.

We sincerely apologize for this experience. We know how vital a delivery is for a memorial, and it's clear we let you down during such an important moment. Please reach out with your order number, so we can address this fully. Your feedback guides our improvements, and we're committed to resolving this matter quickly for you.

Thank you for your positive feedback! We’re delighted to hear that both you and your aunt were pleased with the birthday arrangement. It's fantastic that the added benefit of earning frequent flyer miles on American Airlines enhances your experience with us. We appreciate your trust and look forward to assisting you with many more beautiful arrangements in the future!

Thank you for your kind words and for being a loyal customer of FTD over the years. We're thrilled to hear that our service has consistently met your expectations and that your floral arrangements have been both timely and beautiful. Your trust in us is truly appreciated, and we’re delighted that your recent orders, including the sympathy flowers, were delivered as planned. We look forward to continuing to provide you with exceptional service and quality in the future.

Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the variety of options available for your birthday flower arrangement. It's wonderful to know that our selection met your expectations. We look forward to helping you celebrate more special occasions in the future!

We truly apologize for the frustration caused by the errors with your order. Delivering the wrong item and messing up the message are not the standards we aim for, and we're sorry for any inconvenience this brought. Please reach out to our customer service team so we can address and rectify this for you promptly. Your feedback is incredibly valuable and helps greatly in our ongoing improvement. Thank you for sharing your experience.

Thank you for your loyalty and kind feedback! We're delighted to hear that you've been satisfied with the arrangements for various special occasions. It's wonderful to know that you find the selection process straightforward, and we hope to continue meeting your expectations with each order. We appreciate your trust and look forward to delivering more beautiful moments for you and your loved ones.

Thank you for your kind words and feedback about our customer service. We're glad to hear that the correction for your order was handled quickly and to your satisfaction. Ensuring you have a positive experience is our priority, and we’re pleased that we could address the mix-up effectively. We look forward to serving you again with the same dedication and attention to detail.

Thank you for your appreciation regarding our service. We're glad to hear our team could assist you promptly and fairly with your flower order. Your satisfaction is important to us, and we look forward to enchanting you with a perfect arrangement next time.

We are deeply sorry for your experience and sincerely apologize for failing to deliver your sympathy arrangement as promised. We understand how important it was for the flowers to arrive on time to honor your friend's grandfather, and we recognize the disappointment and embarrassment caused when both delivery attempts were missed.

This is not the level of service we strive to provide, and we take your feedback very seriously. While we've processed your refund, we understand that it does not make up for the missed opportunity to express your condolences during such an important time. If there is anyway we can make up for this experience, please reach out to our customer service team, and we'd be happy to assist.

We appreciate you taking the time to share your experience, as it helps us identify where we fell short and improve our processes. We sincerely regret that we let you and your group down, and we hope you'll accept our heartfelt apologies.

Thank you for choosing us again and for your thoughtful feedback. We're delighted that your second experience exceeded expectations and motivated your intention to recommend our service. Learning from your previous concern regarding delivery has been important to us. We’re thrilled to have earned your trust and look forward to consistently delivering excellence in the future.

We apologize for the disappointment with your anniversary bouquet and the frustration you encountered with our service. We strive for satisfaction with all orders and regret not meeting expectations in this case. Thank you for patiently engaging with Paypal for a refund. Your feedback on product detail and customer experience is crucial in our improvement efforts.

We're sorry to hear about your recent experience with the delay in your flower delivery. We understand your frustration when an order does not arrive as planned, especially without timely communication from us. Please contact our customer service team to further investigate this for you, and your feedback will help us improve our services and communication efforts in the future.

Thank you for sharing your experience. We're delighted to hear that the birthday bouquet was so well-received and pleased that the delivery was smooth and timely. Your recommendation truly means a lot to us. We look forward to being a part of your future celebrations with beautiful arrangements.

We apologize for the inconvenience caused by the timing of your delivery and for the incorrect fee charged. Delivering for an occasion like an anniversary is of high importance. Please email us your order number, and we'll investigate further and compensate for the error. Thank you for your patience and understanding.

We're truly sorry to hear about your troubling experience. We understand the importance of a timely and visually appealing floral delivery. We apologize if our responses were unsatisfactory and for any refund confusion you may have come across. We can confirm that a partial refund was indeed issued on July 5th to your original payment method. A redelivery was also scheduled and confirmed delivered on July 6th. We have requested proof of delivery from the florist and will keep you updated once received. We’re dedicated to resolving your concerns properly and regaining your trust.

Thank you for sharing your exceptional experience with FTD! We're delighted that our reliable service and creative seasonal selections have consistently met your needs, especially during key occasions. We're committed to maintaining high-quality and prompt deliveries, and it's great to know our customer service handled refund processes efficiently for any mix-ups. Your recommendation means a lot to us. We're grateful for your loyalty and aim to continue brightening your moments with our floral offerings. We look forward to serving you again soon!

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment you experienced with your recent order.

We understand how upsetting it must have been to receive a delivery notification indicating that no one was available, especially when the delivery location is a 24-hour nursing center. We regret the inconvenience this caused and recognize that this fell short of the level of service you expected and deserved.

We want to let you know that your order has been fully refunded. Please allow 3–5 business days for the credit to appear on your original method of payment, depending on your financial institution.

We sincerely apologize for your experience and appreciate you taking the time to share your feedback. Your comments have been documented and will be shared with the appropriate teams as we continue working to improve our service.

Again, we are truly sorry for the inconvenience and disappointment this situation caused.

Thank you for sharing your positive experiences with FTD. We're delighted to hear that our website, cost, and delivery have consistently met your expectations. Your continued trust inspires us to keep delivering reliability for your floral needs. We look forward to being your go-to choice whenever you need a beautiful floral arrangement!

Thank you for your fantastic review! We're thrilled to learn that our exceptional flowers and arrangements meet your expectations every time. Our goal is to deliver standout experiences, and your feedback confirms we’re on the right track. It’s a privilege to assist you in sending thoughtful gestures to your clients. We appreciate your continued trust in us and look forward to serving you for more occasions in the future!

Thank you for your wonderful review! We're thrilled to hear you enjoy the beauty and timely delivery of our arrangements, and that the fun balloons and cute stuffed bear add to the experience. We're glad you appreciate the variety of containers that help personalize each gift. Your positive feedback inspires us to continue providing beautiful, memorable moments. We look forward to brightening more of your occasions with our offerings!

We are truly sorry for the issues you experienced with your recent order, especially during such a sensitive time. Receiving an arrangement that didn’t match your order is deeply unacceptable, and we regret the hardship with customer support for rectification. Your feedback is essential and will guide necessary improvements to prevent future occurrences. We have reviewed your order and are pleased to inform you that a partial refund was issued and a redelivery is on schedule to arrive today, July 21st.