Blooms Today Reviews

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About Blooms Today

Pros
  • Good value for money
Cons
  • Inconsistent product quality

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Blooms Today Reviews

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    How do I know I can trust these reviews about Blooms Today?
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    Page 1 Reviews 0 - 10
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    Staff

    Reviewed May 20, 2026

    Terrible. I ordered the flowers for a women that had a stroke and was in Baylor Dallas hospital. I ordered it on Sunday, I had to pay $10 extra to get it there by noon Monday, which didn't happen. Then I get a confirmation that it was delivered that afternoon, but it never was delivered. This is now Wednesday and they are saying it was delivered to labor and delivery (WHAT!!!!). If they actually delivered flowers to that hospital, it never got to the recipient. I spend $150 to get nothing and the patient didn't get anything to help brighten their day.

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    Customer ServiceContract & TermsSales & MarketingPriceOnline & AppStaffCommunicationHonesty & Transparency

    Reviewed May 16, 2026

    I would strongly recommend that customers avoid ordering from this florist. I live in Boston, MA and ordered flowers and balloons for a friend in Florida, expecting the arrangement to look at least somewhat similar to the photos advertised on their website. What was delivered was completely unacceptable. The flowers looked like they were picked from someone’s front lawn. The bouquet was flimsy, sparse, and nowhere near as full or vibrant as the arrangement shown online. To make matters worse, the balloons arrived deflated, making the entire gift look cheap and poorly put together. The flowers themselves looked close to dead upon arrival.

    The customer service experience was just as concerning. After placing my order, I never received an immediate confirmation email, so I contacted customer service. The representative told me my order “did not go through” because I should have received a confirmation instantly. She then instructed me to check my bank account and said if the transaction showed as “pending,” the order failed, and I needed to place another order over the phone with her.

    I explained that every purchase on my card initially appears as pending, which is completely normal. Despite this, she repeatedly insisted that I submit another order over the phone. At that point, the situation honestly started to feel like a scam, so I refused to place a second order. Then, about an hour after getting off the phone, I suddenly received the confirmation email proving that my original order had gone through the entire time. Between the misleading customer service, poor communication, nearly dead flowers, flimsy arrangement, and deflated balloons, this was one of the worst experiences I’ve had ordering flowers online. Save your money and order elsewhere.

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      Customer ServiceRefunds & Payouts

      Reviewed May 15, 2026

      Horrible customer service. I ordered flowers for my daughter and they were not delivered. Very upset because this was important. I would not recommend and will NEVER use them again!! I have asked for a full refund. We will see if that happens.

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      Customer ServiceRefunds & Payouts

      Reviewed May 13, 2026

      Extremely disappointed. I paid extra for delivery the Sat before Mother's day. Flowers never showed up. There was no one to call as they were closed on mothersday. Upon my notifying them all I got was a form letter offering to refund my money. My Mom never got flowers for Mothers Day!

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      Refunds & Payouts

      Reviewed May 12, 2026

      I wouldn’t use this company. What I ordered and paid for was completely different from what was delivered. What the photos show is what was ordered and what was delivered.

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      Customer ServiceSales & MarketingRefunds & PayoutsTimeliness

      Reviewed May 10, 2026

      SCAM!!! They delivered a bouquet that wasn’t even near the same as what I paid for online. I spent $90 and it looked like a $20 bouqet was delivered. None of the same flowers. No basket as pictured. Advertised for same day delivery and said it could be there within a 3 day span. Hopefully customer service can rectify this because this is a fraudulent act.

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      Contract & TermsSales & MarketingPriceRefunds & PayoutsRatesHonesty & Transparency

      Reviewed May 9, 2026

      This is not what I paid for at all. I specifically ordered the deluxe version, but what I received looked nothing like the photos advertised. The arrangement was mostly stuffed with greenery and leaves to make it appear fuller, with only a few actual flowers — about 2–3 main flowers and maybe 5 carnations total. On top of that, I ordered a pink vase and instead received a plain clear vase. The overall arrangement looked cheap, sparse, and nothing close to the premium product I expected. I even have photos of what was delivered, and it’s honestly disappointing compared to what was advertised online. I would not have paid deluxe pricing for this arrangement if I knew this was what I was getting.

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      Sales & Marketing

      Reviewed May 9, 2026

      I should have read the reviews. I should’ve gone to the Better Business Bureau. This company is horrifyingly awful. Zero stars. Scam scam scam. Just look at what I ordered and what was delivered! What a freaking joke.

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      Reviewed April 25, 2026

      Ordered flowers four days in advance of an event and they never were delivered.

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      Verified purchase

      Reviewed April 25, 2026

      Was nothing like the picture, was missing balloons. They DoorDashed them from Albertsons. Next time I’ll just go pick them up myself. LOL

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      Blooms Today author review by ConsumerAffairs Research Team

      Blooms Today serves customers in every state, with quality bouquets from FTD, 1-800-Flowers and Teleflora as well as directly from growers. The company has been in business for over 15 years and now offers flowers, live plants and gift baskets.

      • Same-day delivery: Blooms Today offers same-day delivery when consumers place their order by 2 p.m. in the recipient's time zone on weekdays and by 12:30 p.m. in the recipient's time zone on weekends.

      • Helpful filters: When shopping for a same-day delivery, you don't want to find the perfect bouquet that won't get there until tomorrow. With the filters on their website, you can see only the arrangements eligible for the services you need.

      • Express delivery: Consumers can pay a small extra fee to have their order delivered within four hours or before noon on the following day. This option will appeal to those who forget to order a gift until the last minute.

      • Images: Each bouquet from Blooms Today is available in three sizes, and the website shows a picture of each size. These images will help consumers select the most appropriate option.

      • Guarantee: Blooms Today offers a 100 percent money-back guarantee. If consumers aren’t fully satisfied with their delivery, they can contact the company for a refund.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Blooms Today Company Information

      Company Name:
      Blooms Today
      Year Founded:
      2000
      Address:
      15405 John Marshall Hwy
      City:
      Haymarket
      State/Province:
      VA
      Postal Code:
      20169
      Country:
      United States
      Website:
      bloomstoday.com