Blooms Today Reviews

I wish I had read the reviews prior to using this company. Same experience with flowers being delivered 6 days late and not even the arrangement I ordered. On my $100 order they gave me a $6 credit.

Literally the worst online flower service I’ve ever used in my life… Made an order 24 hours before needing a bouquet delivered for a birthday. Confirmed a Sunday delivery and paid extra for it. Was notified 4 PM on Sunday that my flowers could not be delivered and that they needed to be rescheduled by me emailing and asking for them to be rescheduled. Did so on Sunday to have them delivered on Monday. It is now 3:27 PM on Monday. I just received word that the flowers cannot be delivered today and wouldn’t be delivered until four days after her birthday… No apology, no explanation so I canceled the order.

Avoid this flower shop. I placed a local flower delivery order three days in advance. On the morning of the delivery, I started calling around 10:00 a.m. to confirm the delivery time. Every time I called, I was placed on hold and then disconnected. Eventually, someone answered, clearly irritated, and said he would check my order and let me know. Around 2:00 p.m., he texted that the flowers were on the way. By 4:00 p.m., nothing had been delivered, even though I had made it very clear that I needed the flowers delivered before 4:30 p.m.

Ordered an assortment for $160 to be delivered for a funeral. The item did not get delivered as ordered. The next day received an email saying they couldn’t deliver item on that day and had me choose a delivery date two days later. Two days later received an email stating they couldn’t deliver item not deliver item to that zip code. So no flowers were delivered! I would have chosen a different company if they would have told me this in the first place when I ordered!

Terrible. I ordered the flowers for a women that had a stroke and was in Baylor Dallas hospital. I ordered it on Sunday, I had to pay $10 extra to get it there by noon Monday, which didn't happen. Then I get a confirmation that it was delivered that afternoon, but it never was delivered. This is now Wednesday and they are saying it was delivered to labor and delivery (WHAT!!!!). If they actually delivered flowers to that hospital, it never got to the recipient. I spend $150 to get nothing and the patient didn't get anything to help brighten their day.

I would strongly recommend that customers avoid ordering from this florist. I live in Boston, MA and ordered flowers and balloons for a friend in Florida, expecting the arrangement to look at least somewhat similar to the photos advertised on their website. What was delivered was completely unacceptable. The flowers looked like they were picked from someone’s front lawn. The bouquet was flimsy, sparse, and nowhere near as full or vibrant as the arrangement shown online. To make matters worse, the balloons arrived deflated, making the entire gift look cheap and poorly put together. The flowers themselves looked close to dead upon arrival.

Horrible customer service. I ordered flowers for my daughter and they were not delivered. Very upset because this was important. I would not recommend and will NEVER use them again!! I have asked for a full refund. We will see if that happens.

Extremely disappointed. I paid extra for delivery the Sat before Mother's day. Flowers never showed up. There was no one to call as they were closed on mothersday. Upon my notifying them all I got was a form letter offering to refund my money. My Mom never got flowers for Mothers Day!

I wouldn’t use this company. What I ordered and paid for was completely different from what was delivered. What the photos show is what was ordered and what was delivered.

SCAM!!! They delivered a bouquet that wasn’t even near the same as what I paid for online. I spent $90 and it looked like a $20 bouqet was delivered. None of the same flowers. No basket as pictured. Advertised for same day delivery and said it could be there within a 3 day span. Hopefully customer service can rectify this because this is a fraudulent act.

This is not what I paid for at all. I specifically ordered the deluxe version, but what I received looked nothing like the photos advertised. The arrangement was mostly stuffed with greenery and leaves to make it appear fuller, with only a few actual flowers — about 2–3 main flowers and maybe 5 carnations total. On top of that, I ordered a pink vase and instead received a plain clear vase. The overall arrangement looked cheap, sparse, and nothing close to the premium product I expected. I even have photos of what was delivered, and it’s honestly disappointing compared to what was advertised online. I would not have paid deluxe pricing for this arrangement if I knew this was what I was getting.

I should have read the reviews. I should’ve gone to the Better Business Bureau. This company is horrifyingly awful. Zero stars. Scam scam scam. Just look at what I ordered and what was delivered! What a freaking joke.

Ordered flowers four days in advance of an event and they never were delivered.

Was nothing like the picture, was missing balloons. They DoorDashed them from Albertsons. Next time I’ll just go pick them up myself. LOL

I opted for this service because my local florists were not open to make a delivery on Sunday, my daughter's birthday. Blooms Today did not indicate in any way that the delivery date was dependent on local florists being open, otherwise I would've delivered them myself. Although the order form asks for the buyer's phone number, they sent me an e-mail on Saturday stating that a Sunday delivery would not work, and could they do an alternate day. Well, I don't live at my computer, so I did not read the email until AFTER the gift should have been delivered, and only then because when I asked my daughter if she received anything at work today, she had no idea what I was talking about. A phone call would have reached me and allowed me to make other arrangements. I have requested the charge of almost $150 to be refunded. TERRIBLE customer service model. I will not be utilizing this company again.

A friend sent my mother an arrangement from Blooms Today, and what arrived was already in decline. Multiple blooms were visibly wilted on arrival. Several lilies had wrinkled petals with brown edges, and other flowers lacked firmness and freshness. This wasn’t a case of “they didn’t last”—the arrangement showed clear signs of age the moment it was delivered.

I’m sure you use to these reviews. $180. Same day delivery bullshit. $10 to get it there by 3pm right. All wrong. A bunch of scammers in this company. 18 minutes waiting for someone to answer the damn cellphone. And now my perfect anniversary is missing a very important part and all you can do is rush me off the phone with a refund. Disgusting customer service, disgusting fake advertising and I’ll be going to the Better Business Bureau with this complaint as well.

I am glad that I did not check the reviews before ordering from blooms today. Let Me say that my experience was nothing but great! We ordered flowers to be delivered to my mother in law for her birthday and was unsure whether they could deliver the next day as would be required. No I did not get them ordered until 4 PM and they delivered at 10 AM the next day. I will use the service again in the future. And all I can say is that my experience was very positive.

Flowers look nothing like the photo from the website that I chose. Also delivered a day late. Over priced! And used cheap flowers unlike the photo from of which chosen.

I just wish that I could have give them zero star not wasting my one star, so my friend ordered me a bouquet on the 13th of February, till now I still haven’t received any order, and the order status changed to delivered. When my friend checked it then call them, they’re saying that they will try to deliver it the 17th of February. Be aware that these people are bunch of scammers. Don’t buy from them.

Ordered flowers to be delivered same day. Selected from the list of flowers that said they offered same day shipping. Was asked to verify shipping zip code before purchase. Made the order. They took the money off my card. Then informed me that they couldn't deliver to the zip code that they said they could before I ordered. Now I'm stuck waiting 5 to 7 days for a refund. Company is a joke. Don't waste your time ordering through them.

Ordered flowers to be delivered to my mother for Valentine’s Day, who happens to live out of state. Paid additional $10 for Valentine’s delivery. The flowers never showed up, even though I received an email stating that they were delivered. Out $155. Attempted to call the evening of Valentine’s Day, which only led to an automated message stating that they were very busy and to fill out and submit a form on their website, which I did. I was, and still am, absolutely furious. I left a review.

Ordered arrangement and teddy bear. What I ordered was not what I paid for. Late delivery and did not receive teddy bear. Flowers were not fresh, badly put together.

My Husband ordered Valentines Day flowers for me back in January since he will be gone. My flowers never came and they could have cared less, no apology, no reason. Just a girl with no flowers from her husband of 40 years, shame on you!

PLEASE DO NOT ORDER FROM HERE! I never leave a review but this company is a total scam. I ordered 2 dozen roses, paid extra for delivery for Valentine's ($219 dollars) and never received the flowers! In fact, I tracked down the delivery guy after many hours of research and he finally came and brought someone else's flowers in a cheap container addressed to "Laura" in the worst hand writing I've ever seen. They do not answer the phone. Zero customer service. Save yourself some heartache people.

2/3rds of the flowers that were supposed to be in this arrangement are missing. It’s only 10 roses and baby’s breath. No carnations or gerbera daisies. The roses are wilting and dying. One of the balloons is missing, the one that came was broken by the delivery guy. And the card for VALENTINE'S DAY is a random smiley face card. I would love to know who the actual florist is who made these so I can have some words with them. WHAT AN EMBARRASSMENT.

THIS COMPANY IS A SCAM!!! Never received order, the phone number listed in website never goes through! How is this even legal!?!? I am trying to get my money back, over $300! I’ve submitted multiple “refund requests” and get automated bot email replies.

I paid for a special delivery service for Friday, Feb. 13th. I received a confirmation email stating flowers were delivered. However, they were not! Nor the next day. I’ve sent two messages to Blooms Today and have not received any comment back. Most business would have a screen shot with the address for integrity purposes. They have none. It’s time for the Better Bureau and Attorney General to shut this business down. I have not received a refund nor a late delivery notice from the resident they were sent to. Please shut them down! Too many terrible reviews for a wide variety of reasons. The owners should be sued to repay clients. Disgusting!!!

I, like many customers should of read the reviews first! I paid for flowers on Valentine's Day the day prior. They said they would be delivered next day. Early afternoon they messaged me saying if it was ok to deliver on the 17th because unfortunately they couldn't deliver due to no flowers shops being available and that they would contact me soon. This was $155 I spent and no one has contacted me yet!! I need a full refund! This was the worst experience! I can't believe these people are still in business scamming people!

PLEASE STAY AWAY FROM THIS COMPANY. They took my money and never delivered. It was my anniversary but this company doesn’t care. They are SCAMMERS!!!!

Absolutely the worst place ever to buy from. They said order would be delivered then over half way through the day they say they can’t deliver the order but by god they sure will take your money quickly.

Terrible with customer service, terrible with responding, terrible with information, just a terrible group. I wrote a total of 7 times trying to figure out my delivery, and did not get a response til 7pm, almost 24 hours without a response.

If you are not able to make a delivery and it is right before a holiday (let's say Valentine's Day) you should not rely on emails as notifications. Try calling or texting. This was the second time that this company screwed me over. Stay away from them and stay local. I learned my lesson. Horrible

If I could give it no stars I would because what in the world is this scam?? How do you advertise an assortment then deliver nothing similar to the assortment whatsoever?! It’s disappointing, hideous and infuriating. An absolute embarrassment. I am severely upset that something special for a loved one represented me as such.

My experience was amazing! I ordered on Feb 11th and they were delivered by the 13th. I was fortunate enough to have the order made out in an area with many very skilled florists. Of course the size of the arrangement will vary based on the local florists' pricing. No matter the size you choose on the website. Be mindful of this when ordering an arrangement. I chose the most expensive option and the arrangements came out average sized. I later checked the florist's delivery rates and was able to understand the size.

Scam. Would not recommended ever using this company. Charged more than what they were supposed to. Got the flowers half dead. Half of them are missing and definitely not what it was supposed to be. Never received the chocolates.

Ordered from this company. Place days in advance and paid to get the flowers delivered before noon. It was for my wife's birthday and the flowers never arrived on the day. I got a notification saying the flowers were delivered but they were not, they arrived the next day. It wasn’t what I paid for and it was missing 2 balloons I paid for. Please avoid at all cost!!

I requested sympathy flowers. The flowers did arrive on time, but looked "nothing" similar to what I selected online. Yes, it was a cross. But, the image of what I selected and what was delivered were night and day. Very disappointing, as this arrangement was sent for a dearly departed friend. Moreover, I spent $170 for a tiny 2ft. floral arrangement. Not happy!!!

WOW I'm mind blown at how horrible the customer service is with this company. The 1 day delivery for my mom's birthday was taking forever and they don't send you a tracking number. I called to see why there isn't a tracking number and they said, "We don't do that because we're using a mom and pop store." I asked what the name of the store was to see if I could pick it up and they said that information is confidential. I asked why and she said in a very rude tone "because we just don't." I said I've read horrible reviews and am worried they're never going to come and she said "oh well I don't know what to tell you." Eventually they sent the cancellation which says it will take 7 days. Service is horrible.

Quick to take your money, but failed to deliver, and they give no email status updates. Absolute scam. Praying they refund me. Use any other flower brand but this. Can't believe Bank of America promoted this joke.