The Bouqs Company

I've ordered from Bouqs several times and have always had a good experience. This year, my Mother's Day was crazy - my daughter was graduating from college and we were going to be out of town - but I wanted to make sure I sent my own mother some beautiful Bouqs flowers - and ordered them well in advance to make sure I wouldn't forget her special day! Somehow, my home zip code ended up on the order - and the flowers never got delivered. When I realized this happened, I got in touch with Bouqs - who offered to send her a complimentary replacement bouquet once I gave them the correct zip code. What a great Mother's Day present for me! Although the flowers will be late, they will be beautiful as always, and I am touched by the generosity The Bouqs Co. showed me. I will forever be a loyal customer as a result.

This was my first time ordering from Bouqs. I had considered other companies (1800 flowers, flowers.com) which I have ordered from many occasions, but they were coming up short on both pricing and appeal. I remembered Bouqs from an ad and decided to check them out. I LOVED the selection. Absolutely stunning variety and I had a very difficult time choosing - I wanted one of each! I landed on the bouquet with the succulents that can be plants once the blooms faded away. I LOVE this idea! So innovative and NEW - I have never seen such a thing.

This past summer I had won a contest with the oui product and had bouquet of flowers sent to myself. When I received them I was delighted with them. They were beautiful roses. White and cream with pink edges and just absolutely gorgeous. I did everything as was supposed to and set them all up Only to find the next morning that all of them had drooped. It is if they stood there were dropping their heads in sadness. And I didn’t know why. I was heartbroken. It took me a little while but I did decide to contact BOUQS And relate what happened to them just so they could make sure it didn’t happen to someone else. I spoke to Marvin S. He was a very sweet and very personable and very kind. He understood what I was trying to say and how I felt. He resolved the issue very comfortably and completely. I walked away very happy and satisfied also knowing that they will check into this and find out why it happened and make sure it never happens again.

So this afternoon my monthly Bouqs subscription/floral arrangement arrived. My fiancée committed to giving me fresh flowers at least once a month, and after using several florists, we decided that Bouqs was by far, the best florist out there in terms of the quality of product, sustainable, responsibly-sourced flowers, and ease of being in the monthly subscription program. So this afternoon I open up my floral arrangement to find two dozen white roses - they're beautiful! Except I kept finding all of these leaves with holes in them. Holes like perhaps a caterpillar or something had been munching on the leaves. And I started counting how many leaves were like that, and lost count after seven, but there were a few more after that.

It has become very difficult to remember to cancel a delivery when I am not going to be home. Two weeks prior is not something I typically remember. I am in the process of rethinking my subscription. Perhaps I'll just pick up flowers at the grocery store when I want them. If you sent an email that allowed subscribers to confirm and deny each month's subscription it would be so much better.

Customer service has been incredibly awesome on all three occasions, the flowers have been beautiful EVERY SINGLE time and they last a long time. You have made a long term customer out of me with three separate subscriptions now. THANKS!

The arrangements from Bouqs have been very beautiful. There was one time I received an arrangement I wasn’t too happy with, but the company heard my complaint, and quickly sent me a replacement. Overall I am very happy with Bouqs. The flowers are unusual and exotic and last a good while.. They arrive packed very carefully and are in perfect shape.

I opted for Growers Choice Roses for my most recent monthly subscription delivery, and they were the best yet! I have been very happy with the quality and freshness of all subscription deliveries this year, but this one was outstanding.

I ordered sympathy flowers for my mother-in-law last week and they turned out perfect. They live in a somewhat remote location so looking for a place that would deliver to them was at the top of my list of needs. I had received flowers the prior week from the Bouqs Co. Was very impressed with the delivery, flower variety, and overall quality that I decided to use them for this order. I ordered the flowers on the weekend and they were delivered Tuesday, flawlessly. The flowers were perfect and she is still enjoying them as they open up and become even more beautiful. Thank you!

I received a replacement of beautiful tulips after first receiving tulips that never opened but instead just died...Customer service was extremely helpful and was able to send a replacement in a timely manner..I would recommend Bouqs to others for their beautiful flowers and great customer service!!