Nutrisystem Reviews

I decided that I would not make any New Year's resolutions this year. I would just go on a diet on January 2, 2016. I wanted to try Nutrisystem and I saw sample boxes in Walmart so I bought one. With my mind made up to stick to it, I started Nutrisystem on Jan. 2nd. After 8 weeks of alternating the sample boxes (that contain 1 week of food) of food from Walmart, I have lost 32 pounds! It says you can lose up to 7 lbs. in 2 weeks and I lost a little more. The food tastes good and it works! I am getting ready to order food from their website now since I like the food and I know it works.

I started the Nutrisystem plan 2 months ago and have paid over $650 for their food. I followed their guidelines religiously and when I called to cancel the program because it did not work I asked for my money back. The counselor stated the refund could only be returned in the first two weeks. Who is going to lose 10 pounds in two weeks?

I couldn't have asked for a better weight loss program. When I would try dieting by myself I always seem to be hungry all the time and have starvation headaches. Not so with this program. I enjoyed the food, however, some food I could not eat because the spices were too hot, so then I would call and get substitutions with food that I do enjoy. I also want to say that the different people I talked to on the phone for food substitutions were ALWAYS very friendly and helpful. You have a wonderful business and I can't thank you enough for helping me lose the weight I've been dreaming about for the last 10 years.

The food is great. I lost 56 pounds in 10 months, kept it off for 2 years after which I picked up a few stray pounds and did a "tune-up" for 2 months and got back down to my goal. Also I got to order all the selections I'd missed for so long and tried some new things like the frozen stuffed sandwiches for lunch which are addictive.

I just turned 65 years old and needed to make some changes in my personal health and one of those changes was to lose the weight that was giving me that matronly look. Numbers on the scale were not important but how I felt about my body image was the goal. I did it! It was so easy and I have recommended it to others. The most helpful thing for me was the grab and go breakfast and lunch bars. Being in sales I would often not have time for breakfast or lunch so I would throw a couple of bars in my purse and eat them in between appointments.

The food has been shipped and should be arriving at my house sometime soon. As stated Nutrisystem did contact and made a solid attempt to resolve the issue. Issue resolved

Everything about this company is despicable. Not only have I been waiting since Feb. 16 for my frozen food, the customer service department is full of liars and crooks. I call Nutrisystem in good faith trying to save a little money because the money on their least expensive plan was atrocious. The girl on the phone said she could help me save $100 dollars a month, but neglected to inform me she'd be signing me up for another account, so instead of saving money, Nutrisystem walked away with $600 from me in the month of February. The worst part is, I have NO FROZEN FOOD to show for it, so despite spending all that money I am without frozen foods and am now off the plan.

I ordered my food on 1-31-16. I never received my package. They reshipped it twice, but I still never got it. I am out of food. I asked what the problem was, but they never had an explanation. It is now 2-29-16 and I still do not know what is wrong.

While the agent I spoke with was not able to resolve my issue directly, Nutrisystem did contact me to resolve my issue fully. I wish their agents on the phone had authority to resolve this as it would have been much easier. That being said, I can respect any company that makes it right with their customer.

This was my first month with Nutrisystem. Although it seems to be working for me, I'm incredibly disappointed with the amount of unwanted emails from Nutrisystem trying to upsell me on stuff... and I mean a lot of emails. In the midst of all the emails I didn't want, I failed to receive the reminder that my next order was about to ship and only noticed when I logged into my account and received a shipping notice when I hadn't yet picked my foods for the 2nd month. Since I threw items away from my first order (due to bad taste), you can imagine that I have no interest in paying for the same items that I won't eat. What a waste of money.

My 2nd order was supposed to be shipped on the 24th of Feb. I ran out of food today 2-27-16. I have been on hold for over an hour waiting to talk to someone. I can't even email Nutrisystem as the links don't work. I must admit the customer service is terrible.

I am a return customer. Successful 2 years ago. Lost 20 pounds - two months using Nutrisystem's food. Very happy with results - never used counseling services. Needed a kickstart this year so ordered a month's worth of food auto delivery - BE AWARE. Auto delivery are the key words. I was successful again within 2 weeks lost 7 lbs. I called to cancel my next order and was told I would owe $99.00. Learning then that I had bought a "program" not just the food. I had paid around $274.00 for the month. Was told the "program" was worth well over $500.00. Since I got a discount on the first month, I owed $99.00. Was told if I ordered lunches and snacks for next month - for $146.00 at least I would be getting something for my money. Counting my loss $$ wise... They charged my credit card the $99.00. I will not be a return customer.

I have used this program including keeping track on the book provided. I never lost any weight. I tried to contact Nutrisystem several times to cancel my orders within the 14 days, but no answers on the phones even waiting over 40 min one time. The chat did not help either. I tried the chat and it would say "You have 5 min to wait." Well then it would say, "You now have 7 min to wait. Now you have 9 min to wait." Each minute that went by the time went up! I was not about to waste any more time waiting for a nonexistent staff member.

The package was received on time. However, as soon as I opened one double chocolate cake it looked disgusting and old. I tried the turbo shake and it was a horrible idea. It made my stomach very upset. I called the customer service to check on my full refund status because I wanted to cancel my membership with them since it was still within 14 day and they said "they are having technical issues." I am leaving tomorrow out of the country and I just want my money back! Not to mention the reviews that I have read and the $100 that you have to pay in order to cancel the membership. I really hope that they are not scamming!!!

I have been on the system for about a week. I have lost 8 pounds. The reason why? The food is terrible!! So far the dinner entrees have been a runny soupy mess. The picture on the front of the Santa Fe Chicken shows several pieces of chicken served over rice. Unfortunately I cannot upload the picture of what the food actually looks like. Once I finally removed the top covering to vent it, much of some runny brown sauce spilled all over. There was no runny sauce on the cover of the box. Also, there were maybe 4 small cubes of chicken inside. A meal I thought I would eat with a fork needed a spoon. Yes I did lose weight but the food is not good at all. I would not re-order anything I have tried yet.

Nutrisystem did call and cancelled my account which was nice, I didn't have to pay any fees. I do like the food and did lose weight so I think in that aspect they are good, however, I do not think that you should ever have to wait longer than 15 minutes to talk to someone. They need to improve wait times, informative information and give consumers better ways to communicate if there are issues. I will be hesitant to sign up again for these reasons, good product, customer service needs work!

Their Customer Service was very prompt and accommodating to my issue and resolved the problem.

The food at Nutrisystem used to taste really good. Now the box food all taste the same. Too spicy and the gravy, all has same flavor. However the pizza is good and the meats are not good tasting either. When the chefs did your dinner it was better tasting food. Thank you.

To start off I was excited to try something new. I also am not one to think this food was going to be phenomenal, it's diet food. However as I started my first Turbo week I had the worst stomach cramps all day. To top it off, as I heated up my turkey sausage whatever they sent me for dinner it smelled like dog food. Still I proceeded to eat it and kept telling myself it's what I needed to do for results. As I ate majority of it I came across a hair! Now my entire family has long brown hair, this was a short disgusting gray hair!!! Disgusted and ashamed of the corporation, need I say more?

I starting eating the products for the first day I received and continued for 2 weeks. I got a yeast infection, it's too many carbs for me, shake made me almost vomit. I emailed Monday 2/22 to ask for Money back since I purchased only because it said money back guarantee! I still haven't received a response, so I called yesterday, to find out the money back was only for the first 14 days, and she said it has been 18 days. That is Ridiculous and I will be sure to Post a Unsatisfactory Review online. Wow, I am really disappointed in this company.

FedEx is a terrible delivery system. I asked for an alternate service and you have none available. I have poor service with FedEx for just about every delivery. Please consider getting another delivery system.

I found that the food I received to control my diabetes had too much starch from pasta and snacks too high in sugar. My readings increased from ten to twenty points. Some of the food was OK but some was very bland. I could not recommend to a fellow diabetic this plan. I have only been on the plan for a month and have lost two pounds.

I have had a terrible experience with Nutrisystem! I had heard awful things about your customer service and now I know what people were talking about! In the past, prior to delivery I would receive multiple reminders about a future order and the fact that I could change my food choices. On Monday 2/22, I received a notice that my frozen food delivery had shipped. I called Nutrisystem and spoke with Briana to whom I explained that I had not ordered the Nutrisystem delivery nor had I been reminded that I had time to change my food choices. Briana suggested that the reminder was only a courtesy and although she said I had received a reminder on 2/15, I said that I saw no such reminder. I thought that perhaps I had missed the reminder email but when I checked later on in both my spam and deleted mail, there was no such reminder!

I bought Nutrisystem about 3 years ago from QVC. It started out great, I started losing weight, the food was filling and not so bad, even though it was, in my opinion, too loaded with sugar. Then was when my foot problems started. I developed a nickel size hole in my right foot. It did not bleed but was more like an open crater. I went to several doctors and no one could figure out the cause or a cure. This went on for about 8 months, terrible pain, 4 skin grafts, until the foot doctor gave up and I suggested that he just sew it shut, which he did and immediately another crater developed on my left ankle... Same pain, more doctors...

Thank you nutrisystem for your rapid response.

I have purchased the plan and I am not impressed with the products. I tried to change some of the products for my 2nd delivery and to change some products there is a $19.99 charge. This infuriated me. The plan is not cheap. The cost jumps to close to $400 a delivery. I called and was on hold for over 40 minutes. Their customer service dept is awful. I tried to cancel my membership on line and could not do that on line. I finally talked to someone in customer service and canceled my program and was even offered a discount if I did not cancel. Do you think that a discount should be given to anyone who continues to order product, not when they try to cancel. Then I was notified that there is now a $99.00 cancellation fee imposed because I did not take delivery of 2nd product. This is a typical money hungry big business that will try to bleed your last dollar from your account. BUYER BEWARE.

I love Nutrisystem! The issue is that I forgot to add a new star rating. Nutrisystem has been an amazing part of my life for the last 8 months. They are very helpful and the food is amazing.

I canceled my order days before shipping. Both boxes show up with days and confirmed of cancellation with C/S. So being unemployed I can't afford but required to pay.

I gave them 2 stars to try and be reasonable. My original order arrived in a timely manner (albeit with a subtle issue relating to the items I requested not being the ones I received), and in fairness I found most of the food to be good. However, I did not lose any weight, which was OK, but I did not lose a pound (and, yes, I followed the program to the letter).

I just received an order of 1 month of frozen food that I did not want or need or have room to keep. The representative said an email was sent on Feb 7, 2016 to delay or change my order. I checked old mail, deleted mail, spam mail, no such email. The 4 tiered box arrived yesterday with all frozen food, it has been distributed to several neighbors as my freezer was still completely full of January's order. In January I asked for only the frozen food to be sent (thinking 1/2 of a month's order would arrive) because I have a box full of your non-frozen which I just cannot eat. He sent a full month of frozen food plus shakes.

I have been a customer of Nutrisystem for some time now. Recently I have noticed that the number of unwanted emails from Nutrisystem has multiplied, by a lot. In the midst of all the emails I didn't want, I failed to receive the reminder that my next order was about to ship and only noticed when I looked at my bank statement and saw a pending charge. This was pretty much the final straw for me as I believe the quality of food has been decreasing over the last 5 years, packaging is worse for the consumer (though probably cheaper for the company), choice is going down and overall the experience is not pleasant anymore. Luckily I was able to talk to someone who canceled the order but now I am still receiving multiple emails a day from Nutrisystem even though I have cancelled my account.

I only wanted one month's supply of food but they required at least two months. The food they send to their basic subscribers is very bad. Every breakfast is sweet, 7/8s of the snacks are sweet, and the rest of the food looks like dog food and tastes bland and boring. They do allow you to choose your own meals, but they charge extra for that and frankly, the cost of the food they send is quite high for what you get. I have lost weight. But a lot of the times I just don't eat, rather than eat their food.

I ordered Nutrisystem and it definitely did not work. I followed it as recommended by their program. First it is very high in sodium and the foods are not that tasty. I have had better MRE's in the military. To my surprise when I cancelled I was charged $99 for the cancellation. I guess that part was hidden somewhere in the fine print so buyer beware! All they are doing is limiting your caloric intake. You can do that on your own and eat healthier. I'm very disappointed with the program ripping people off. I should have read the comments and talked to friends beforehand.

Sugar, cholesterol, and sodium at daily max recommendations for the day. I would rather eat less processed foods. Does not help people get over sugar addiction with all the sweets in the program.

I ordered the Nutrisystem diet program. I was skeptical and asked a lot of questions of "BOB" about the program taking notes of his answers. He told me there was a FREE 14 day money back guarantee if the program didn't work. My credit card was overcharged, I didn't like the food, so I tried to cancel. Well within the 14 days I was told there would be a charge of $99 and to return the food. I finally got a call back from the man who took my order. He told me there was nothing more he could do. I tried to call customer service 4 times during the day and was on hold for a total of more than 2 hours. I tried to Chat with them, but their web site only provided one line to explain. I did say "CANCEL MY ORDER"... I have a copy of the chats. I finally gave up and called my bank to stop payment. DO NOT order Nutrisystem. It's a scam and they lie.

I am pleased to say that Nutrisystem reads our customer complaints. They rapidly refunded my $99 early cancellation fee. I am satisfied.

Do not use Nutrisystem. I never received a confirmation email that my order was ever placed. After calling them I was told it must have been on my end. They had me change my email account and now I do get emails. After about 10 days on the system I decided I did not like it and did not wish to continue. The food is not very good. I called and they told me I signed up for a 2 order minimum. I told them that I did not like the food and the lady cancelled my 2nd order.

You need to return food BEFORE 14 days to get your money back. You don't even have time to figure out if it's working or not. If you want to stop delivery it'll cost you $99.00. If you don't pay the $99.00 you'll need to buy another month's worth of food you don't want. If you're thinking of doing their plan, go to Wal-Mart and buy the stuff in a box. At least this way you'll only have paid for a week's worth of food. My advice is to always read the fine print. Some companies like this one really know how to stick it to consumers.

I started the plan and I was pretty satisfied. My pounds were going away as I wanted. Then, I ordered food to my husband, using my credit card. He had never contacted Nutrisystem. After some months, we decided to suspend and then to cancel because of personal reasons. Cancel the program was a nightmare because they didn't want to cancel my husband's without his own call to the customer service... I was the one who order and it was my credit card. And my husband does not speak English. We were thinking about order again in a few months, but after that, we just decide not to have anything with this company anymore. We feel cheated with these obstacles to cancel. It was not fair.

I've been reading so many negative reviews. I'm happy I didn't read them before I signed up. I did not encounter any of the problems I've been reading about. The person on the phone told me as I was purchasing my first order that if I decided not to order again there would be a $99 cancellation fee. She told me that there would only be 24 lunches and dinners. I think the food is excellent for the most part. The first week I lost 6 pounds. I am very satisfied.

While I decided, along with my roommate, to give Nutrisystem a try - it wasn't for us. Which was fine, no harm done. However when I attempted to cancel my order I was stuck in a queue waiting for just under two hours (due to the fact that you are not allowed to cancel online for some unknown reason) before deciding to try the "hold my place in line" call back option. When I was called back (another hour and half later) the line disconnected. I waited for another call attempt, it did not come. When I called back again, I was stuck in the same wait "line". I had to get to work so in lieu of playing this game I sent an email. The response was quick and attempted to offer me deals to get me to keep me and my roommate in the plan, which I declined and asked for both accounts to be canceled. Both of these accounts are on my credit card and was given no indication that there would be a problem with me canceling both.

Based on our desire to lose weight we chose Nutrisystem. In order to save money, as this weight loss system is very expensive, we signed up for auto renewal. After using the program for a few weeks we made little progress, and realized that weight loss is simply reducing calorie intake. With this in mind we tried to cancel our program, which they promote 100% satisfaction. Well the only ones satisfied is Nutrisystem as they have a cancellation fee of $100. We are not so satisfied, as Nutrisystem does not clearly state cancellation information nor costs to cancel. Very, very disappointed. Please beware when ordering as satisfaction guaranteed may cost you more than you know.

Nutrisystem resolved my issues to my satisfaction. Their customer service team went above and beyond to resolve my issues.

Thank you for addressing the issues expressed in this review. I have received the credits your firm promised on my Visa account and now consider this case resolved.

I did not order shelf-stable food. I requested frozen dinners. I canceled one day after I got my order because I spent the first 24 hours on the toilet. The food was terrible -- dry and rubbery. They wanted me pay to return the junk at my expense. I was never told I would have to pay anything. It was supposedly risk-free with a money-back guarantee. I will be refusing credit card charge. I will contact the Better Business Bureau. I will be contacting the Attorney General's Office. I will be contacting the local new station and local paper.

I purchased Nutrisystem Auto Meal Plan, which Auto Delivery is the only option you have to order this food so it's not really an option. I was dissatisfied with the food, the plan itself, and the customer service when canceling. The food was disgusting, the plan did not include everything you needed, so you had to purchase additional food at the grocery store. And when I tried to cancel the system, the salesperson was pushy, would not cancel my order even after numerous times of me telling him that I wanted to cancel and why. I told him he was being pushy and making me angry and I just wanted to cancel my order.

I signed up for Nutrisystem on the Men's program. I received the frozen part right away and when I didn't get the rest of the products, I called them. The young man that answered, said I was lucky to have even received this part due to all the weather back east. I informed him the shipment came from Nevada and wanted to know when the rest of my product would arrive. He stated it always take a few extra weeks to get the rest. I explained that the frozen portion was of no value without the rest and where was the rest of the product coming from? Upon him checking determined it was coming from the SAME warehouse the frozen product came from.

I tried the Nutrisystem turbo 10 program and it was a big failure. I adhered to the diet plan exactly and only lost 2 lbs. They advertise guaranteed 10 lb and 5 inch loss in the first month, but it did not work out that way. The food is terrible too. When I called and asked for a refund I was told that in the fine print of the contract I had to ask for the refund within the first 14 days. Never says that on TV AD though. How would you know halfway through the month what the end result would be? Very hard to deal with them. Don't fall for this scam.

I received a call from their customer service dept. a few days after making this complaint. They offered a refund. I sent back the unwanted/unordered food and received a speedy refund. I am pleased with their response. Resolved.

I had used Nutrisystem in the past and it worked well. It had been a few years and I gained some of the weight I had lost back so I decided to sign up again for a few months, just to correct myself again. This time around I had the option of frozen foods. The frozen food tastes so much better than the shelf stable meals, worth the extra money spent. After I reached my third week, 7 pounds down, I realized the meals didn't add up, I still had 7 breakfasts and 7 snacks left but I was short on lunches and dinners. The plan is for 28 days but I only received 24 lunches and 24 dinners. When I called to inquire why I was short changed they mentioned they changed the plans a few months back. Nowhere on the site is it listed that you don't get 28 days worth of food anymore. Customer Service couldn't locate that information on their site either.

I joined 2 2015 hoping to lose 50 pounds and a lot of body fat. Body fat is my worst problem. I get the program with the frozen and shelf life, as I need to get as big of a variety as possible. I went off the program for the most part in June 2015 after losing 30 pounds, because of boredom with the food. I just started again full time two weeks ago Jan 2016. The weight is coming back off, and I hope to lose this last 25 as easily as the first 30 so I can just be done with it!

About a month ago after seeing the Nutrisystem ads on TV, decided to sign up fro their program for both my husband and I. I phoned their sales department and signed up for their core program for myself and the vegetarian program for my husband. The salesperson was super nice and friendly and he informed me that we would be getting a month supply of food, which would be 28 days worth of breakfast, lunch and dinner, and snacks. He failed to mention that we have flex meals in between, so we would be short 1 lunch and dinner per week. When our orders came in, not only we were short those 4 lunches and dinners each, I also didn't have one dinner and my husband one breakfast.

Used the Nutrisystem plan for one month. Wasn't able to reorder because of financial reasons but the core was set. Learned so much about portion size that I was able to continue with my lifestyle change thanks to the tools Nutrisystem gave me. Have lost pax 90 lbs and the greatest part, I've kept it off for over two years. I'm still a work in progress but my weight is not holding me back anymore. I'm 5'7" and weigh 145. I started at 235. Thanks Nutrisystem!

I loved the idea of Nutrisystem, just eat! And it does work. I lost 12lbs in my first month (I didn't drink the shakes as I was nursing), and 19.5lbs by the second month. However, as a Canadian the frozen foods were never an option, and I'd like to think that the frozen foods probably taste way better. I had to cancel my order today (I still have a box of my third month's food) because I have developed an aversion to the food. I love the breakfasts but some of the lunches, and most of the dinners just are no longer for me.

The company did call me and they did waive the 99 dollar fee. The gentleman I spoke to was very polite and courteous and they did respond quickly. Thank You Nutrisystem for resolving this issue quickly and amicably.

I was very disappointed with my experience with Nutrisystem. Not only is it one of the most expensive diets out there, the food is mediocre and not filling. I've participated in several different programs throughout the years such as Weight Watchers, 21 Day Fix, etc. (all very pleasant experiences). With Nutrisystem the food was just not good. What they fail to tell you when you sign up is that there is a 99$ cancellation fee if you decided to cancel after your first order. This is just bad customer service. They are making enough money anyway when you decide to purchase the plan. Having a $99 cancellation is ridiculous. Will not be recommending this to anyone.

Quick resolution to my problem. I will remain a loyal customer.

I subscribed about two weeks ago. They did not update my address. I'm still waiting for a delivery. When you, get ready to be put on hold for about an hour. They are complete incompetents. I would switch to Jenny Craig for a nickle, and probably will.

Nutrisystem did completely resolve my issue. They were very quick and easy to work with.

I have dieted on and off for years and have been overweight probably for the last 10 years. I can't seem to find anything that I can stick to or that doesn't make me feel deprived or like I'm missing out on things I love. Nutrisystem has given me a healthy way to look at life without giving up my favorite yummy foods and drinks. For example, I learned today that I can still have my Dunkin Donuts bagel and iced caramel latte while on the program. If I choose to have the iced caramel latte on my Nutrisystem days, it counts as a power fuel. If I choose to have it and my bagel on my "on your own days", it counts as my entire breakfast. This may seem minimal to some, but it's a huge deal for me. I'm a huge coffee person, so to not have to give up these things is amazing.

The same issue have come up in several of the previous reviews that I now wish I had read before deciding to try out Nutrisystem for a month. I didn't know anything about it except it seemed convenient. The web site is confusing but there was an option to get started so I selected that and my first shipment just arrived. I was sent the turbo take-off for the first week, which seems to have 7 of everything, making sense. The rest of the shipment has 11 breakfasts, 8 lunches, 8 dinners and 11 snacks, which doesn't add up to one month. I then logged into my account and found out there should be a second shipment - still waiting for that.

I am not saying nutrisystem does not work. My husband lost about 20 lbs. his first month. He was about 80 lbs overweight. So for someone that is a larger size the weight comes off quicker no matter what diet you did if you cut out enough calories. I wanted him on this program so it would be more restrictive and he wouldn't have to figure out his food. For those things it is a great program.

This has historically been a communication issue between Nutrisystem and UPS or FedEx. Rather than delivering their products to me, the driver will deliver the product to the Manager's office. Not knowing where the product was, it often would spoil. Using their delivery tracking system noting the incorrect address, I'd contact Nutrisystem, they in turn would advise me to contact the shipper. The shipper would advise I needed to contact Nutrisystem and again I'd not receive the product. Calling Nutrisystem was frustrating in that I'd be placed on hold for 15 minutes after dealing with a frustrating phone tree trying to reach a live person. After months of this issue it appears to be more than Nutrisystem can address so will be terminating. Too many problems. Poor service.

I wanted to thank Nutrisystem for handling my complaint in a timely and professional manner. Quite frankly I didn't expect to get this matter resolved but to my surprise Nutrisystem stepped up to the plate and resolved this issue to my satisfaction. Kudos to Nutrisystem and to their customer service department!

I started NS in late November 2015. I needed to lose about 20 pounds and was having trouble doing it on my own, counting calories, etc. Since then, I have lost 16 lbs - I'm 4 lbs from my goal. Everyone I've dealt with at NS has been VERY encouraging, helpful and nice. Thank you NS! 4 lbs to go!!

So far, after spending $200 for 20 days of nutrisystem food, I lost only three pounds. I don't have a scale at home. I used the digital one at the doctors. I admit I snacked with healthy choices this last week, so maybe I need to go back to the grindstone. I am sort of getting tired of the same ok foods. But the Homestyle and Jumpstart kits at $44.50 are not too bad. I added calories to be around 1200 a day. The online calculator to lose weight said I need 1500. I will plug on. Getting costly. And it is the only way for me to buy the nutrisystem foods. I get mine at walmart with my food card. Mother of twelve at 180 pounds now.

Tried to cancel an order we (our daughter and I) placed for my husband - and were told we could not cancel even though my credit card and my info was on the account and the product was purchased to surprise my husband. All the emails were going to my daughter - all the info they had was mine - yet they had to speak to my husband - yet could not provide the privacy settings they state they have. NEVER USE THEM!!!

My husband and I were on the plan, and followed it religiously for 3 months. He lost a total of 1 pound; I gained a total of 3 pounds. We've since gone on a low carb diet, and are losing weight. Nutrisystem is too high in carbohydrates and sugar - "Sweet and sour chicken" has 37 grams of carbs, and 10 grams of sugar. This is typical of the diet as a whole. I was told they used sucralose, not sugar, but that is not what the list on the meals and snacks. They are lying to their Customers.

I like the program but weight loss is slow. Ordered fast 5 and did not lose 5 lbs like guaranteed. Called customer service and she kept over talking me. Said I didnt lose because I had started Nutrisystem I bought at store before that. Only lost 2 lbs in a month. I was on this before and it does work eventually. My cholesterol went down 50 points in 6 weeks last time. It is convenient, just want to lose more than I am.

I signed up for Nutrisystem 2 1/2 weeks ago and have been following their regiment to the T. I have lost 6 pounds in this time period! I have called customer service with questions probably 5 times about various things that I didn't understand. They have an option to call you back if they are too busy, so I did that and they Always called back within 20-30 mins. The ladies who I talked to were very friendly and helpful. The food: Ok, the food could be improved. The dinners I do not like, but the other foods (snacks, breakfast, lunch, snacks) are fine. I would stay away from the Tuscan Pasta dinner and other meals that are not frozen. They are pretty nasty. That is my only complaint.

I want to thank you for following through with your promise to refund my money. It was unfortunate that the refund became such an issue, but I chalk it up to the customer service representative that I initially spoke to, perhaps, being a bit uninformed as to your refund policy. Once the matter was escalated to your team, the return of the food and the refund was handled very professionally. All is well that ends well, and I sincerely thank you.

I am 2 weeks into Nutrisystem & have had a 2lb weight loss so far. To be within normal range, my goal is to lose 30lbs. I have to say that if you watch the infomercial you do not get all of the details. They do not tell you that you will only receive 28 days of snacks and breakfasts but 24 days worth of lunch and dinners. The 4 days you are short lunch and dinner, you are on your own. Just keep that in mind. The size of the food for me is satisfying but when you are used to the taste of homemade food, yes... this does taste very processed. There are many items I just cannot eat because they do not taste very good.

After reading many many poor reviews of the NutriSystem customer service experience, I was ready to call and cancel my first week on the program - not wanting the hassle and headache should there be more issues. My first shipment contained beef and pork items that I can't eat and thought I had omitted from my order. I was fully expecting to have an uncomfortable telephone conversation with a rude service person. HOWEVER much to my delight the customer service representative was not only kind, efficient and very professional but she prepared to replace my beef/pork items with others of my choosing and fixed my future orders. I couldn't have asked for a more pleasant experience. With this experience, I may just go on to month 2 and see what happens.

I was contacted by Nutrisystem and was refunded. They resolved my issues quickly.

A representative from Nutrisystem contacted me and settled the complaint to my satisfaction.

Nutrisystem responded to my review and resolved the pricing situation. I am continuing with Nutrisystem am very happy with this outcome. Thank you.

I have been trying for HOURS to get in touch with NutriSystem to cancel my order within the 14 day money back guarantee period. I would like to return order my order under this money back guarantee, and every time I call I am on hold for over 1 hour. This feels like aggressive and malicious tactics by NutriSystem to prevent customers from canceling (if I call sales, someone picks up within 5 seconds every time). Please address this immediately. I am worried I will not be able to reach them within the 14 days now because I cannot hold for hours at a time, and then have to incur the full cost for a product I am not satisfied with, in addition to having the next delivery auto-delivered because you cannot cancel online, costing me an additional $400, plus an extra $99 cancellation fee because NutriSystem does not pick up when I call.

I did not receive the discount offered when I placed my order. When I entered the discount code it said it would be applied AFTER I completed the order. After I enter all my information, including the payment, no discount was given. I was afraid that was the case as anytime I have used a discount code, it is applied before you enter your credit card information. After I receive my food and it is scary to me, full of preservatives and who knows what. They ship meat and sauces that never have to be refrigerated, they have to be full of chemicals! (You may lose weight but you may gain health issues, like cancer) You probably will lose weight because most of the food is terrible so you don't eat! Wax covered cardboard for the snack bars and some of the lunch and dinner's, absolutely terrible!

I decided to join Nutrisystem because I have a lot of weight to lose. I signed up for auto delivery thinking that I would continue. After a little over 2 weeks, I decided that Nutrisystem is not the program for me. I sent an email. After 2-3 days no response. I then wrote 2 more emails and then got a response saying that someone would contact me. I received a message on my phone that I could not understand. I played it over and over, but could not understand it. The next day (today) I got two more phone calls. I had had a medical procedure, so I didn't answer my phone, but listened to the messages. This time I could understand the messages. I then wrote an email saying that there was no need to call me, but I just wanted to cancel. I then got another call saying that my order was cancelled, but I would be charged $99, which, in my opinion is totally outrageous. I shall not be recommending Nutrisystem because of the $99 and not the program itself.

So many things happened I can't even begin. First and foremost when I ordered my 30 program, I CLEARLY specified that I DO NOT eat pork or beef. They sent me pork and beef entrees with my 7 day boost pack. I called several times and waited on hold for an hour each time. I was told that a supervisor would call me back so I wouldn't have to wait on hold any longer. FOUR DAYS LATER with NO call I called again and waited on hold for over an hour again. I have started my program 7 day boost program but will not have food to eat on Friday (four days away) since they sent the wrong meals. Their solution is to send me to a counselor that can talk me through what foods I can buy at the grocery store to replace the meals they sent incorrectly. I PAID for these meals and now I am responsible to pay for meals that need to be replaced because they sent the wrong items???

I enrolled online for the 28 days Core Women's meal plan. I entered a discount code. My discount was not applied when my credit card was billed. I telephoned and was told I was getting another shipment for 28 days. I had not read the fine print that says I must order two months of food or be charged. I can return the uneaten food for what they deem it is its value. I am being charged $100 to cancel the second order that I didn't know I had ordered. AS always "read the fine print".

They are quick to respond to any issues I have. Thank you Nutrisystem.

What a colossal disappointment. I joined, carefully selected my foods, opened the box to great confusion. Half of the foods I picked were substituted with foods I am allergic to, I do not like and will not eat. Literally half, with a note that they're limited quantities of what I ordered. Seriously, if they were limited then they should regroup, stop advertising. I ordered pastas, pizzas, hamburgers and I received chicken noodle soup, chili and beans, and tortilla soup. Pitiful. I called to cancel my order and they are going to charge me a cancellation fee - for food I did not order. If they can't get it right the first time, would anyone really think they could get it right on future orders? Never again. I can diet on my own with foods I like and save $400.

Like other reviews, Nutrisystem doesn't provide full disclosure on what you are getting yourself into. I was under the assumption that I will be getting 4 weeks of meals. Which is not the case nor is it stated. First, Nutrisystem doesn't provide information on what you are receiving, how many meals and when. All you get is a tracking number. When I received my package, it was short. When I chatted online with a rep and talking to a rep via phone, come to find out that you have to provide your last 4 lunches and 4 dinners. It isn't until the next order you receive your full 28 days worth of meals. Then when I called to complain and cancel my future orders, come to find out there is $99 dollar fee to cancel since I choose auto delivery. It is not explicitly stated what auto deliver is nor is it obvious to get a basic plan. They are not transparent on what you are getting into.

Taste didn't bother me first few months. I did lose weight, about 20 pounds But then I couldn't stand the smell, or taste anymore. It became revolting. It was like 100% preservatives. If you only need to do it 2-3 months it may be ok. I ended up donating several months to the Houston Food Bank because I was tardy on shutting off my shipments.

When I decided to return the dry portion of my order, because Nurtisystem was delaying the frozen portion for approx 2 weeks after I paid for the order in full. I was told at that time I would get my refund posted to my account within 10-14 days (not business days) from the date they receive my return. Nurtisystem acknowledged they received my return on 12-8-15 when I called and they had till 12-22-15 to credit my account with my refund of over $300.00. I was told then that if my account wasn't credited by the 22nd of December to call them on the 23rd and they would manually credit the money back into my account. I did this tonight and I am now being told they will "manually" credit my account in 3-5 business day. So Nurtisystem has had my money for 33 days and want to keep it another 5 days. What shame they have going. I would not recommend doing business with Nurtisystem to anyone!

I started back on Nutrisystem this month. I took the fast 5 select plan 4 weeks (28 day). When I went online to manage my next shipment, I could only choose 24 lunches and dinners. When I called customer service, they told me that I am on a flex plan (new program). After much discussion I was switched to a diabetic diet so I could get 28 days of food at the price I was quoted, but only for 1 month. I need 28 days of food consistently and should be able to have it for the price I was quoted. Not happy. My future body depends on this and Nutrisystem is failing me. I received email asking for feedback. When I clicked on the link it said "The end" unable to give feedback. With pressure I am receiving the 4 lunches and 4 dinners that I was shorted. This is the first I have heard of flex plan and not enough food to complete my monthly program.

I have been on Nutrisystem off and on now for the past 3 years. The meals are balanced, tasty and help you to not get too hungry. If you stick to it you will lose weight. I have tried to get around having to receive a monthly order by buying meals like these at my local grocer but the meals are either too salty, not balanced or just too bland. Weight Watcher meals at the grocer are terrible IMO. Compared with Nutrisystem they are tasteless. Nutrisystem surpasses anything I have ever had at the grocery store. I am very happy with Nutrisystem. If you have to diet I highly recommend.

I ordered the core program. It says cancel anytime. Nowhere does it say you will be charged 87$ if you cancel after first shipment. I asked to speak to a supervisor. I was told there was no supervisor. I was also told a supervisor would tell me the same. They were so sweet when I ordered and so arrogant when I called to cancel. I told them they had false advertising and she said I could ship it back and pay for postage. This company is only after your one way or another. Stay away.

Be flexible, stay focused, look at the long game. Don't worry too much about setbacks. Stop fretting about day to day results. Only weigh yourself once a week.

I found the diet easy & convenient. I signed up for the core plan. The control of portion size was important to me. The breakfasts & snacks really worked for me. The dinners were okay. I didn't enjoy the lunches. I loved the protein shakes & still have one between lunch & dinner. I supplemented the meals with salads & vegetables. I found ordering easy & agents helpful & pleasant. I am on maintenance now. I have been ordering snacks, breakfasts & protein shakes ala carte.

I ordered Nutrisystem because I have been trying to lose weight. Unfortunately I am in the midst of moving and do not have access to a microwave or any appliance. So I cannot comment on how the program works to be fair. The reason I feel cheated is that when I ordered it, I was given promotional discounts for something called "Auto Delivery" which supposedly means that you need to get at least 2 orders and I would be fine with it if the website CLEARLY stated that. I have attached an image where it says "Cancel Anytime" and I figured that I will cancel it for now and re-order once I am settled in and have clearer objectives.

Well, ordered this about months ago. Food made me sick but I never returned (I've read that you have to pay lot of money in case of a returning) so, I sat on it and decided to postpone my next order until I found time to call and deal with customer service for a full cancellation. Called today to cancel my program and guess what? They charged me $119 for cancellation - charged my 20% discount I paid when joined. So, am I suppose to pay for a product I didn't like? This is nothing, but a trap. I feel disrespected as a customer! Truth about Nutrisystem: very processed food (if you have a sensitive stomach, forget about it), blend and, of course, a trap. I do not recommend the program whatsoever.

I am very disgusted with my overall experience with the program and the customer service. I have called to cancel and clearly specified the reason I am canceling and no one really cared. I tried for 2 weeks and was sick from it for 2 weeks. Not a great experience that after every meal you need to go throw up or run to the bathroom. Constant heartburn. I stated my reasons and no one cares. The only thing they care about is charging me another fee to cancel. This is my first negative experience with a diet program and a program that doesn't care about you.

Here you have me 6 weeks later and 4th phone call to find out whats going on with my refund on a product I returned 6 weeks ago. Every time I call they have the same senseless excuse but nothing on my refund, I'm done with this guys. Food is not so bad they got good selection but as other reviews said every order they have to send me different food because of low inventory. You will lose weight if you follow the plan but a bad customer service is a big no no for me.

After a month of trying NutriSystem I realized it wasn't the program for me. I tried emailing the company numerous times as that was the way I joined, no response. I tried calling, was often put on hold. When I finally did get through and tried to cancel the program, which is very difficult for me as I have a hard time saying no to people, the customer service representative tried to talk me out of canceling and basically wouldn't take no for an answer. She made me very upset and made me feel as if I wasn't really trying for it would take a long time to "lose that amount of weight". The call finally ended, I didn't hear any more from them or receive any shipments for a month. I happily thought all was resolved.

Just did the 5 day weight loss kit. Only lost 2 pounds? :( Really had high hopes for this product. Ordered two more kits prior to the end of the first one. Not sure if I should cancel the order now. Disappointed since I followed it to a T. Went from 149.2 down to 147.2. That's really nothing to be impressed with since I fluctuate 3 pounds normally. Bummer. :(((

I lost a total of 28 lbs. on Nutrisystem. I did not lose the 5 lbs in one week but kept on persisting and the weight did come off. I did need to stay at 1000 calories a day and was not able to add my smart carb or extra power fuel. I am very satisfied with my loss. My one suggestion is to add more dinners in the vegetarian selections. They are very limited. Thanks for being here when I needed you. I loved the ease and convenience of not having to think about my meals and a lot were comfort foods which made the small portion size manageable.

Nutrisystem is notorious for replacing the food you chose due to low inventory. Every shipment I received included food I did not select "due to low inventory" and always replaced with food No One would select!! I think they need to come up with a better solution!! I CANCELLED the program.

I have used Nutrisystem in the past and I truly believe in the system. My reason for reordering is to keep me on track over the holidays. I have maintained my 40 lbs weight loss for over a year now. The counselors and customer service reps are always willing to help out in any way they can. The food does not taste like diet food, and the plan has you eating 6x a day so you are never overly hungry before your next meal or snack.

I had great success losing weight with Nutrisystem. I was holding onto 10lbs for years since having my three daughters and worked out constantly, thought I was eating right, but simply couldn't lose the weight, so I joined. The program makes it so easy to lose because, besides the first week, it doesn't leave you starving. It taught me that I wasn't eating often enough and not the right foods. Such as, my midmorning snack used to be a big banana or apple, giving me protein for power, like a string cheese. The food is really good - especially when you "doctor it" with allowable extras and the program is easy to follow. I had my Mother join and she had the same great success. If you stick to this plan, you will lose weight! I have continued to lose even after off the program bc I've learned portion size as well as eating often. I highly recommend Nutrisystem.

I was absolutely floored when I tried to call and cancel my autoshipment with Nutrisystem. I was told that since I was canceling before my second shipment was sent, that I would be charged $105.00! It is my fault for not reading the tiny little lines under "terms and conditions", but never would I have thought that I would have to worry about anything like this. This seems very sneaky to me and has put a really bad taste in my mouth for Nutrisystem.

I signed onto Nutrisystem, Feb of 2014, and was very successful, thanks to the support and encouragement received by other Nutrisystem participants. Daily interaction thru blogging was critical during my weight loss journey. Since Nutrisystem decided to eliminate the blogs and other sources of social media thru the Nutrisystem program (which was included in the cost of my plan), I am cancelling my account after using up the remainder of my gift certificates. I said it before and I'm saying it again, BIG MISTAKE NUTRISYSTEM!!!

Nutrisystem works! Bottom line, if you follow the program, you WILL LOSE WEIGHT! I lost 50 pounds in 6 months. I started with the Fast-5 program and lost 3 pounds and 1.5 inches in the first week. After the first month I was down about 15 pounds and looked and felt great! I did upgrade to My Way Select foods program after the first month. The Core Plan was fine and food wasn't bad. I just knew if I was going to do it long term, I needed some options and different food. Once I was on the Select plan, I never had the desire to cheat as all flavors were fulfilled (salt, sweet, etc).

I placed the original order 2 and 1/2 weeks ago, the order was placed with a chat assistant online, at no point I was informed about this auto shipping. I did receive an email informing about the auto ship is about to be sent in 3 days. I went online to cancel, can't do that. Start a chat and got the same sales person that assisted me with the order, Sarah. She said to call the 1-800 # which I did. The customer service was rude and argumentative with me. Wanted to charge me the discount that was given to me by the chat sales person. When I said that I would post a review for bad practice as far as not informing customer of auto ship and this would definitely earn a bad review as far as his service and Nutrisystem chat sales person for not disclose all the rules of the discount, after a few minutes of very upsetting conversation, did agree not to charge me for the discount "because it was the right thing to do".

It's really true -- the food tastes great!! This makes it easy to lose weight and enjoy eating. Also, the NuMi app helps tremendously when eating out with my husband.

I received my first month of food about a week and a half ago. The food is terrible. I had to throw out most of the meals after a few bites. I tried Jenny Craig previously and the food does not compare. I called for a refund. Reading some of the reviews, I'm hoping I will actually see a refund without having to dispute with my credit card.

I wrote customer service at Nutrisystem. They promised an answer in 48 hours. None came. I heard all your ads. I needed to lose weight. I'm pre-diabetic, on the verge of going over the edge to diabetic. When I first found this out, I was serious about learning how to eat properly, and prepared delicious meals, lost 17 pounds and put my A1-C and blood glucose levels back very close to normal. Then I had a very stressful two years, where I ate for comfort, and gained back my weight. So I decided to try Nutrisystem. Boy, was that a challenge and as I'm finding a mistake. First, I asked the important question to your counselor. "Can I use your program and be safe with Nutrisystem? Do I need to be on your D-Nutrisystem plan." I was told NO, that the ordinary plan would work for me without risk.

I started Nutrisystems about 18 months ago. I have congestive heart failure and had a pacemaker/defibulator put in a four years ago. My cardiologist told me to lose weight when I was 282 pounds. After looking at several alternatives, I chose Nutrisytems because it seemed to best fit my lifestyle and ease of use while at work and at home. I am now 215 pounds and would have lost the weight faster but after the first six months on the system, I started having a drink or two every day, which while I did not gain weight, it slowed my weight loss. One effect was that I noticed the cost of the system was less than what I was spending for lunches every day at work. I am 71 years old, work every day, have more energy and have been playing golf 3 days a week, all summer in Arizona. Nutrisystem works, I have gone from a 44 waist to a 36. I weigh less today than I did when I was married 39 years ago.

I gave them my credit card number and they CONTINUED to charge their product to it even after I cancelled! When I called, the black woman I spoke with that kept saying "AX" - as in - "let me ax you a question" - was USELESS. She even laughed when I told her to STOP charging my card and within minutes I had ANOTHER charge put on my card. Once that happens, you have to dispute it with your card company, then they review, then they keep going back and forth with the company - and you keep sending information after information and it takes forever to get them to admit they are wrong (if they do). Will NEVER use Nutrisystem again and will give them a bad review wherever I can, to anyone I can!

The continual low inventory is a problem for me. The breakfast burrito has been low for over 4 months. If an item will not be available, the customer should be informed on the menu choice for the next shipment. Instead, the choice stays on your menu and they just substitute any item they choose. I am very unhappy with this practice. Honesty would be welcomed. I have six items marked low inventory. It is either available, or not! Be honest... Nutrisystem.

I have been trying to lose weight and couldn't. I decided to try Nutrisystem to see if it would help. The first week I lost 6 lbs, then 2 lbs a week usually until I had lost around 32 lbs or so. The last 8 lbs have been slow. I am pleased with how I was able to lose the weight as quick as I did.

I think it is incredibly unfair to consumers that this company is allowed to overwrite and essentially block out valid negative reviews. This practice is shady and underhanded and this website should cease to allow this one-sided manipulative practice. My issue was not resolved with this company. I stand behind the fact that they have HORRIBLE CUSTOMER SERVICE. And the critical posts that people have put on this website should be allowed to stay right alongside the positive. Obviously, Nutrisystem has someone monitoring this site and has learned how to hide the ugly side. UNETHICAL!

After my third call and hours of being on hold. I was finally able to speak with a representative that resolved my issues and I was able to get to a supervisor with a satisfactory report on the last representative that assisted me.

Just started yesterday. I don't like cooking so prepared meals ideal for me. I don't like nuts and two meals in the Fast 5 program contain nuts - very discouraging when trying to stay motivated! Would be better if I could make selections for Fast 5. Plus I'm a vegetarian and although the loaded baked potato was a lunch option for regular weeks, the label on my delivered order says it contains real bacon bits! It's 2015 and vegetarians are everywhere. Why hasn't this error been noticed and corrected???

I was on Nutrisystem in 2007 and was satisfied with the diet plan. I lost 10 pounds and most of the food was edible.. not delicious but edible. I decided that I would go back on Nutrisystem after having 2 children. Their current food choices have expanded to frozen foods and their menu is drastically changed. I ordered the fast five in which the foods are already chosen therefore there were some items, specifically those that contained rice that I wouldn't eat. I liked the Energizing shakes, they weren't bad tasting - a little after taste but I did feel energized. I lost 7 pounds on the fast five which probably has something to do with the fact that I didn't eat all of the food in the kit. I also chose and paid extra for the "Uniquely Yours" program which means I also could choose frozen food items. Most of the prepackaged non frozen foods were downright disgusting especially the pasta dishes. The soups are good and the pizzas are alright.

I set up my auto order to process on the 25th. Apparently, at Nutrisystem, this translates into "Lets collect our money on the 24th, then ship food on the 25th". I asked for the 25th for a reason. That's when I deposit to that account. Sooo, I get a call from the automated system on the 25th stating that my payment did not process, and please hold for a customer service agent. So I do. For over 20 minutes, while at work, before finally hanging up. I try to call again later, with the same result. I try to call again the next day, with the same result again.

This is my second time with Nutrisystem, and I'm usually pretty satisfied with the product. I do prefer the frozen food versus the dry food better. I received one quarter of my food order (dry food) on the 12th of September, and still haven't received my frozen goods. The reason I was given "Because they ran low on dry ice". I have been on the phone with customer service 3 times and had to wait on the phone longer than 25 minutes at a time to speak to a rep. I am now out of breakfast, lunches and almost of my dinners.

I ordered from Nutrisystem. Within a week, I knew that this was not the program for me. Nutrisystem had a 14 day return policy for those customers not satisfied with the product. I returned the items, paying approximately $17 in postage fees. I waited awhile and never received a refund on the credit card I had used to purchase the food. Finally, after about 3 weeks, I contacted Nutrisystem and was told by them that they couldn't find where the items were returned. I was even told that it was possible that the box was in the warehouse somewhere and hadn't been scanned in. The purchase date was 2-10-15. I have been dealing with this company ever since. I believe they just do not want to issue refunds, so they make it extremely difficult on customers. At this point, I don't believe I will ever see the $279.99 I spent.

I received an order with one missing item (no big deal) and several melted dessert items (chocolate). This was the second time this has happened. The first time, which was about one year ago when I called customer service I was told maybe I shouldn't order chocolate items when it is hot. They did, however, replace the items and everything was fine. Now a year later, I received an order with a missing item and once again melted dessert items. I tried calling the customer service line twice and waited so long I had to hang up as I was working. I then noticed that there was a chat feature on their website so I logged on to that and waited for about 35 minutes to finally chat with someone. Only to be told that they could not help me and that I would have to call the customer service line or email them. Obviously I chose the email because I couldn't wait AGAIN.

I thought I would try the Nutrisystem diet to see if it held up to its promise. I bought the 5 day kit at Wal-Mart to see if I liked it. My daughter thought she would try it with me. The food I started out with (which is the 5 day kit) was so horrible tasting I could barely choke it down but I followed it to a tee. I even had my husband taste some of it and he agreed it was awful. I had horrific headaches every night, and to top it off I never lost one pound in the five days I used it. I know people have had great results but I would not recommend this diet to anyone.

I ordered the 28-day Core Plan. After I read the "risk-free" money back guarantee, I figured I would try it. I found the food to be upsetting to my stomach. I contacted customer service within 14 days of receiving my first order. They cancelled all future orders and issued an RMA#. I shipped back 2 weeks of food at my own expense. I called them asking where my refund was. The customer service rep confirmed they received my package and said she did not know why the refund had not processed. She said she would manually enter a refund request but only for 2 weeks of food. The money back guarantee clearly states FULL refund of the order. Also, they were supposed to pay the return shipping and did not. For a "risk-free" transaction, I sure did suffer damage.

The complaint that sent me here is the fact that my non-frozen shipment was sent last week. I have not received my frozen shipment. When I have called, I am told, as of this time, the order is being processed. They do not know when it will be shipped. I am out of dinners. So my diet has been drastically interrupted. I am told they are having problems with the dry ice. I chose the option of selecting all of my "28" meals. However, the first shipment one is only allowed to choose 21. The shipment includes one week for "jump starting the diet." I did not lose a pound. However, I did throw away food that I could not tolerate. This month I was only able to select "24" lunches and dinners even though I am supposed to be getting 28. (It seems some meals are more costly than others.)

Nutrisystem is a cost effective way to jump start your weight loss at only $13 a day to eat. I would recommend this to anyone looking for a jump start. They have a great app that you can track your food on your phone and also send you motivating gifts in the form of beanie baby type bears.

I decided to try the Nutrisystem diet program. Most people have seen the ads on tv, as I had, and it promises delicious food and all you have to do is eat the food and lose the weight. I thought that I would give it a try. I have done diets before on my own and I knew if you change your way of eating, that first week that you will lose weight. I did try the first week on Nutrisystem. I found the food to be simply awful. There were some evening meals that I tried and could not even eat. I am ready to cancel the program because I need a diet that I can eat less portions of food and at the very least enjoy the food.

I haven't received my frozen food which are all of my dinners, lunches, and most of my snacks. It's been 9 days since I ran out of food. Apparently they ran out of dry ice. I have to wait another 4 to 9 business days to receive it. I've waited over 1 1/2 hours on the phone to reach a service rep on two occasions. Terrible customer service.

I decided to give Nutrisystem a try. I told the representative I was a Vegetarian and the guy couldn't find a suitable program for me so I asked to speak with a manager. They advertise Vegetarian choices but after 3 hours of stressing me out they came up with a plan that they told me would be acceptable and to give it a try. A week later the food arrives and there were meats dishes that were mixed into the order. I called they had to send non meat dishes to compensate for the meat ones. They told me to give them away so I did. Then a week later I call to tell them I was not happy and they sent me a month's supply of Pizza, Stuffed Shells and I was getting stomachaches from this and it was not pleasant to eat that for dinner every night. They had a veggie lasagna that was discontinued the 1st week.

I had amazing success with NutriSystem, where all other kinds of diets had failed me. It not only helped me lose weight, but also helped teach me how much and how often I should be eating even when off the plan. The only thing I would change is that it would be amazingly helpful if, when you logged food, it would tell you whether that item was a SmartCarb or a protein, since you have a specific number of those you're supposed to have.

I attempted to go online last night to edit my next shipment of food. I tried to login several times and could not access my pending shipment. I went through the forgot password steps and the only shipments I had on my account were from 2009. At 7:41, I gave up trying to figure it out and called the customer service phone number listed on my last packing list. After sitting in the queue for a few minutes, it gave me the option to enter my phone number for someone to call me back when it was my turn. I received a return call at 11:33PM. Really, I would have been on hold for 4 hours and it is ok to call someone at almost midnight? Absolutely terrible customer service!

This is my second time on Nutrisystem. The first time I was younger (in my 30's), just had kids. I lost 40 lbs in 2.5 months and kept it off for 5 years. As I got older (early 50's) the weight started creeping up. I've been on the program this time 3 months yesterday and have lost 30 lbs, over 30 inches and down two pant sizes. I didn't do the fast 5 because I knew that wasn't for me so I chose the option of 3 weeks free instead. Reading the comments I have to agree the food is not the best but I've found about 8-10 items per meal group that I like and just order a lot of those.

I have been on this program for a year. Let me first say I am extremely picky with the food I consume. The food provided is not gourmet but is acceptable for everyday eating. Is it mouthwatering and fabulous as advertised? Absolutely not. But once again, what do you expect from a diet program that ships you a month worth of dried and frozen foods? The cost is comparable to other diet programs. When one compares say, Seattle Sutton Healthy eating at over $600 a month, $359 monthly seems fair. However, when on Nutrisystem, customers must still purchase fresh foods, so the costs most likely even out.

I lost 25 pounds in four months with the basic plan. After the first month I customized my order to include low sodium for my high blood pressure. The food is good and the portion control really helps! I exercised for at least 30 minutes a day in addition to the diet. I think that was an important part. I now supplement with breakfasts and lunches and cook healthy meals for dinner myself. Portion control is what it is all about!

Following the Nutrisystem program made me lose 40 lbs in 5 months, but also in the long run taught me what to eat, when to eat, and how much to eat so that I can maintain my weight.

At 64 years of age, and still active with three married children and seven grandchildren, while running our coaching/training business of (25) years, I decided to try NUTRISYSTEM to help me return to my Pre-Multiple Sclerosis weight of (13) years ago. I followed the plan as outlined, along with average of (80) minutes of walking/exercise 5-6 days a week, resulting in loss of (42) lbs. In 4-5 months. While shrinking (5) inches off my waist cost me a complete new wardrobe, it was a small price to pay for the accomplishment of this important goal. Thank you Nutrisystem! It works, provided you are willing to follow the plan!

Let me first of all say that I love the Nutrisystem program and I have been a customer since 2011. I have been dealing with an identity theft issue for over a year. Every time I got a new card, my card would have some fraud activity. I had no credit cards or debit cards to purchase this program for a few months so I was canceled from the program. Customer service would not help me. I was told to rejoin after all was resolved. Now the price is high and I can't afford the program.

I have tried Nutrisystem with both good and questionable results. The first time I lost 55 lbs. That was about 6 years ago and it took over 3 months. Their menu was much more diverse then and it wasn't intolerable. The last time I may have lost 5 lbs., but that was due to the food being almost inedible. Their only decent food was on the frozen menu, which is far more expensive than the standard menus.

I am unhappy with the food overall. I believe in comparison lean cuisine is much better. The food is all dry food, like you would take on a camping trip and the portions are tiny, and do not taste well. I know I would lose weight on the diet because the food is terrible. The price I paid ($279) is very overpriced for the quality of food. I do not mind paying a lot for good food. The service on the other hand was very good. I called to report that my food was never delivered, even though FedEx said that it had been. They sent me another shipment and it arrived in 2 days. The people I spoke to on the phone were very helpful.

I just started Nutrisystem yesterday and I'm already down 2 lbs. I know it's water weight but I haven't seen my scale go that way in a long time! I've read that some people don't like the food, but I think it's really good! So excited!

Update: I have received a full refund. Thank you very much for making this right.

With my busy schedule, I needed something simple where I could grab and go. This program was perfect for my lifestyle. I lost 43 lbs and I am keeping it off. I was struggling with my health, but not anymore and I am grateful.

First I would like to say the food for the most part tastes terrible, the shakes are not palatable. I initially customized an order for Nutrisystem. The cost that came up was not the advertised price, so I used the online chat to resolve my problem. The order inadvertently was sent as a general order. The website stated they would FedEx your first order. It took six days to get my order. I was highly disappointed because I got the general order and it took much longer than I thought. In addition there was a price discrepancy. I called customer service, the representative stated I could return the order OR keep the order and get the next order free and I could customize it. I again went on the website and customized my order. For some reason, they sent out a general order. When I called customer service back, they stated they never give a free order for a mistake. These phone conversations are taped and I have no reason to lie.

I canceled my order, but they sent the product and charged my card anyway. I called to address the issue but Nutrisystem Customer Service was very rude, arrogant and totally disengaged (on three occasions). They already had my money and made it clear that I was powerless and insignificant. The horrible customer experience is matched only with their subpar product.

The food is ok. The problem is their shipping notification. They send an email saying your order has shipped and it can be up to 10 days before it arrives. This means you don't have a life for 10 days trying to figure out when your dry food will arrive and your cold food will arrive. I asked for an email telling me a tracking number for my cold food and they said, they can only send one email and I have to call them to find out my cold food shipping. A man I know gets 2 separate emails telling him when his dry food ships and when cold food ships, but apparently, they cannot do this for women... their notification system is BROKEN.

I first heard a testimonial about Nutrisystem from Rush Limbaugh. He raved about how well it worked, so I gave it a try. I was ready to lose weight. I was 300#, sick and tired of being sick and tired. I tried it. It was hard to stick to the plan, but the weight began to fall off. I'm at 199 now and looking to lose another 20 lbs. I feel great.

I had great success on my three months of Nutrisystems. I loved the convenience and the support. It was just what the doctor ordered and I lost 20#'s in no time. At the time, I needed the structure and the ease of following the program and that's exactly what Nutrisystem offered. I would definitely recommend Nutrisystem.

This is the third time I have followed the Nutrisystem diet. I think it's great. It's easy to follow, food is good and I can eat when I get hungry. I recommend it to all who want an easy weight-loss plan.

You can improve by providing a way to ship the products that tend to melt in the high summer heats when shipped, like the chocolate peanut butter bars and thin mint crisp bars. Perhaps allowing them to ship with the frozen items. I put them in the refrigerator upon arrival, but they are melted and lose flavor.

Food really tasted good and I had lots to eat.

I am happy with my results. I'm a three time customer and will probably be back again. Thank you.

Loved the convenience of just picking out a meal. The first week of shakes seemed to cause me to be less interested in big servings and sweets. I stuck to it very well. Even going out to eat. Would order a salad and supplement with my Nutrisystem food. Would still be on it if I thought I could afford it. Currently I am losing slowly. Would definitely recommend.

NS is #1 for me! I love the convenience and the variety! I don't cook much, so I loved being able to pick out one of my favorite foods and pop it in the microwave and have a wonderful meal! Great choices in food with a good selection!

I lost 30 pounds in 87 days. I thought the food was great. I only did three orders of food and still have food left over. What Nutrisystem did was taught me how to eat and watch calorie intake. Once I got started and lost 20 or so pounds, I ate food that we bought at the store, because my wife wanted to cook and eat for the both of us. The best part was keeping a daily record of my progress. I made up my own excel file and charted it every morning. To me it was a lot of fun. I started at 234 and went to 205. I started on 11/17/14 and was down to 205 on 2/13/15. I have kept it off and have vowed that it will stay off. I go up and down 2-3 pounds and then watch it for a few days and along with a little exercise I am back down to where I want to be.

Following Nutrisystem really helped me drop the weight fast. I was able to easily keep track of my calories.

Food - for the most part the food is terrible. Cost is high for what you are given even with their supposed discounts. You must get at least two 28 day plans delivered before you cancel their auto delivery without a huge penalty. A point that is hidden very well until you want to cancel. Then they charge you 20 percent (get this off the retail price of the food.) A second delivery would have been 279.00 it was 84.99 to cancel. But the way they advertise it you think you can cancel anytime no penalty. I lost the same amount of weight cutting out starches and breads.

Thank you Nutrisystem for helping me to lose the weight I set out to lose. My goal was 10 to 15 pounds, and I'm at 10 pounds now with a few weeks of Nutrisystem foods to eat, so I'm looking forward to dropping the rest of the pounds. I've enjoyed the convenience of the meal plans and the daily planner book helps keep me on track. I make sure I check off all the items each day. So not only has Nutrisystem helped me to lose weight, but you've helped me to improve my eating habits. Thank you!

I lost 95 lbs. with Nutrisystem. I have struggled with my weight all of my life and had even at times thought that I would have to accept being so heavy and out of shape. I have really learned how to eat and that food is fuel for my body and not something with an emotional connection. I have so much energy and for work and play, and even my much younger co-workers comment on it. I am so much healthier and I enjoy exercising more than I ever imagined. It is also a lot of fun, and a whole new world, to shop for clothes anywhere I like, not just in a 'certain' shop. Thank you, Nutrisystem. I am finally free to live.

I purchased 1 month of product on 6/7/2015 and did not like the food after 1 week of trying the food. I called the sales department twice on Sunday 6/28/2015 to cancel my auto delivery. I explained that I have about 3 weeks of food left because I did not like the food. The first sales representative asked me to stay on the program for one more month or get charged for additional $100 discount I received in my first order. The 2nd representative (Steward) transferred me to Customer Service while I was still talking. He knew it was outside Customer Service office hour and I would not get any call back number after being transferred. It is like hanging up on me while I was still talking!

I was not happy with Nutrisystem at all. I only lost 5 lbs in 3 months and I followed the diet. I also really didn't care for the taste of most of the food. It was very bland. If I could have gotten a refund I would have. I am a very unsatisfied customer.

There is good direction with your program and tasty foods. When followed as per directions the pounds come off and stay off. I do exercise more than recommended... But I do like being able to purchase your chocolate breakfast muffins at the local store. And I will also return to your program if I gain a few back.

My husband and I started in February 2015. He lost 50 pounds and I lost 30. The diet was easy because all of the thinking is taken out. Some of the foods were great and some not so great but the best part was the meals showed you what portions should be. Although it sounds expensive when you think about it the price is reasonable and you take all the guessing out of the equation. We would highly recommend Nutrisystem to anyone who is looking for an easy way to lose weight and start feeling better.

The food was fine as was the customer service. The paperwork was excellent and informative and the program was easy to follow. I stopped Nutrisystem because the website is no longer used. I am not computer savvy and cannot/will not use Facebook or Twitter or those other places that they now use. I would have continued if they still had the nice nutrisystem.com. So if someone is ok with internet stuff they will be fine.

I went to a wedding and couldn't get my suit on. This was my wake up call. I remembered seeing the Nutrisystem commercials. I researched the program which is also fair priced. I lost 10 pounds the first week and a total of 51 pounds in 15 weeks. Nutrisystem also teaches you how to eat the right foods after the program. I now need to buy new clothes for the right reason. The program really works.

Thank you whoever came up with this plan. It was a very simple process to just eat the labeled food and add a few items in to "fill the holes." I have tried for many years to get the weight off, this worked and has basically taught me how I should be eating.

Great program. I did the Diabetic program. It worked very well. Was able to lose weight and feel very good after each meal. I would highly recommend this program to any one with being Diabetic.

The customer service was OK... until it was time to cancel. I made my selections for my last order and told the representative that I wanted it to be my last order. Weeks later I received a phone message stating that my next order was shipped! I called immediately and was told that I could only return the non-frozen items. I was then forwarded to "customer service" who told me that they would not send me a label to return anything! I had to back track to the original person that I spoke with to get any help. An hour of my life I will never get back! The food is bland and expensive and the charging without confirmation is disappointing but the treatment I received from customer service was appalling. Each of the three representatives I was transferred around to gave me different answers and one of them was combative and rude. The lack of customer care would prevent me from ever wanting to do business with this company again!

With this program I lost 10 pounds in my first month. It is not only good for losing weight but it shows you portion control and what are the best foods to eat. The only thing that I found a little disappointing are the lunches. Most of them are freeze dried and when you add the water they all end up having that powdery taste. Dinners, breakfasts and snacks are good. I recommend the Nutrisystem program to anyone who is serious about losing weight.

For 18 years I barely exercise, and ate without stringing myself. During the last 24 months I tried to exercise without luck. My metabolism was too slow making avoiding me to lose any pounds. My family recommend to order NutriSystem. The food along with walks at least 4 times a week allowed me to lose 25 pounds! I went down back two sizes, allowing me to wear my old clothes and smile again! I have recommended NutriSystem to lots of friends. I want to thanks your company for helping me to reached my goal in less than 4 months! Not having to count calories, only pick the food and heat. Allow me to keep my busy schedule. Has been wonderful!!! THANK YOU.

Nutrisystem was a very easy program to sign up for, follow through with, and ultimately cancel when I no longer needed it. Some of the food was bland but most of it could be doctored up by adding fresh veggies. I would highly recommend this program as a kickstart to a lifestyle change, but not as something to continue for life.

I did lose weight with Nutrisystem but after several months I was tired of the pantry dinners. Not even so much tired as I simply didn't care for them. I talked to customer service and asked if I could buy 21 frozen dinners a la carte (for which I would have gladly paid shipping) and was told frozen foods are not offered a la carte. Frankly that's a dumb policy. If someone is willing to pay the exorbitant costs for your frozen meals along with the associated shipping, I would think you would jump at that. I'm going back to Jenny Craig and/or Weight Watchers for the frozen foods I need. I'm really disappointed with this aspect of Nutrisystem and would give my experience two stars for this alone. Otherwise you are a solid five stars. You seriously should reconsider your frozen a la carte policy!

Nutrisystem made my weight loss easy, convenient and took all the guess work out! My diet before was a boring routine of the same thing everyday which made me crave the convenience of fast food resulting in an unattractive weight! I started Nutrisystem and after 3 cycles was down a whopping 23 lbs. I would recommend this program for anyone who wants to lose weight and get their younger self back!

Yes it does. Every time I have used Nutrisystem I have lost weight and felt great. Unfortunately, after I stop most of the weight I have lost stays off but the belly fat comes right back. Very upsetting.

I love Nutrisystem. I have tried Weight Watcher, Lindora and many ways to lose weight. And like millions of others, you lose it, only to gain it back. Well......not this time! I love the food, the best pre-made food I've had. The prices are affordable and having it on hand makes it easy to grab and go with my busy schedule. I lost 34 lbs starting July 2014, but I also starting walking my dog twice a day and that too helped a lot in my success. A year later I've only gained 5 pounds back, but that was due to losing my job and having a broken toe. Then when that healed I came down with pneumonia. But I'm back to normal, back to walking and I try to purchase the food as often as I can to keep on track. I lost 1.5 lbs last week! I highly recommend this program and have done so to many many people. I truly believe in this successful program.

This has been a good system for me. The food was good and I didn't have any trouble following the plan. I lost the weight I wanted to and would do it again.

NutriSystem is one of the best things to happen to me. I have had weight issue for years and would try to "diet" for years to only come off the diet after a few months because it was not working. I started with the fast 5. In the first week I lost 12 lbs. and 2 inches. What a boost to my confidence. I am not one who likes a lot of vegetables; more of a meat and potatoes type person. I stuck to the program, which contains awesome food, desserts and the flexibility for a busy life. I started the program on January 29 at 183 lbs. and today, July 2, at 136. My goal weight was 140. I am incredibly happy with the results and anyone that asked I sing NutriSystem praises.