Nutrisystem Reviews

I went on the system 9 years ago and found it very helpful. This time I found it more confusing, instructions not as clear. My biggest issue was with the amount of sugar in the products. I am not diabetic, but do watch my sugar intake. I did not choose the diabetic plan, but was still surprised at the high level of sugar, esp. in the breakfast food.

I had requested a delay in my order. I received an email stating that my request was received. I received the order anyway. My live chat, while pleasant resolved nothing. I was even told that there was a record of my request for delay. I was told to call another number. I don't have time for all of this. My account was charged. I did not have room for my frozen items so had to give this food away so it wouldn't spoil. I love your program and love your food. It's so convenient for my very busy week. This error was expensive and disappointing. Thanks.

The food was fantastic and the service was good. However, after being on the plan for 1 1/2 months I only lost 7 pounds. This was following the plan 100% and exercising daily. At around $700 spent I expected better results.

Please retrain your customer service representatives. Please have them give you the option of putting your order on hold & if you do cancel you will be billed $125. Very poor customer service I experienced by Lisa in Pennsylvania. Not helpful.

I have been on Nutrisystem for 9 weeks now and have lost 7 pounds. The plan is easy and the food is delicious! You get a variety of food to choose from for each meal. NuMi makes it easy to keep track of your daily calorie intake. I cannot think of a better way to lose weight. So much better than heavy workouts.

I wanted to let you know how thrilled I am with the Nutrisystem's program. Today was my 28th day and I'm down 13.4 lbs! I've been on every diet known to man and this one works! I have cheekbones again!!! I love the convenience, the food is good, I'm getting healthy again, and I'm able to resist the junk in the evening because I have my delicious Nutri-snack! When I'm down my 50 lbs, my husband is buying me a new wardrobe!

I Hate Chocolate and Peanut Butter. I need to substitute something else on my next order! Spoke with Rebecca, and she took care of my problem over the phone. She was so helpful and friendly. Enjoyed talking with her and taking care of this little problem.

Nutrisystem verbally guarantees their product. If you cancel in the first 14 days - no problem. I did and they charged me an additional $99 for cancelling. Their terms and conditions require 14 days or less - but they DO NOT HONOR IT FOR AUTOMATIC DELIVERY!! Customer service - rude, rude, rude or maybe it was just too early in the morning.

ONCE THEY HAVE YOUR MONEY THEY BAIL!!!! Nutrisystem was ordered on the phone. The person taking the order was helpful and ready to take the order, but never explained auto-delivery or penalties - just kept pushing "Money Back Guarantee". So OK, I can sift through the very fine print. After problem, called and asked to talk to supervisor. None available and no return call as promised. Company reliability and customer service almost at its worst.

Normally I need to start on a Monday or a day I have planned. I received my order last week but had a very hectic weekend with ailing parents. So I planned on this past Monday. The day was very busy so I pushed starting off till Tuesday... Well that was a busy day too, so I thought this coming Monday will do. For some reason I woke up Wednesday inspired and began. The portions are small but it's an easy plan. I lost 4 pounds in two days! Not a bad start. I have 46 more pounds to lose but this start is motivating.

March 8, 2017 - I am so disgusted with your Nutrisystem Customer Service! I received the turbo charge food order and many of the foods that I wanted was not on the list. I tried some of the food I received with the Turbo Charge and it didn't agree with me. I called Nutrisystem to cancel future food orders and receive a full refund. The customer service rep. was extremely rude. She was upset that I was returning the food, and her tone was nasty. She proceeded to tell me that I would receive a pre-printed return label for $19.99 in my email within an hour. I waited for the label. However I never received it. I called back and told another rep. that I never received the label. That Rep. told me that I would get it in regular delivery mail. She also was extremely rude and asked why I was returning the food!!

After my physician asked that I not use this product, I requested that I discontinue the program. I appreciate the fact that I was not confronted and that an upsell was not initiated. As well, I was advised that I could return my recent shipment for a partial credit. All of the communications I received from customer service were helpful and professional. Kudos.

Nutri system refunded the early cancelation fee. I am now satisfied with their customer service response and may even consider joining them again. Hope the first agent has been retrained.

I lost 20 lbs in two months. It's a no fail program if you follow it. You will definitely lose weight. I usually spend 300$ a month on groceries so it's not too bad the price. I'm hoping to go back on it soon.

Recently I opened up one of the chocolate muffins and it was moldy and hard but the expiration date was still good. I wrote to Nutrisystem and only got a quick apology and a statement that this was a rare complaint from a customer. Not happy.

I have to say, I've been on the program for 3 weeks and really like it! I'm down 8 pounds. (Although my online Numi says I've been on the program for nearly a month, I haven't.) The food (I'm surprised) is good; and easy. My only frustration has been trying to 'ask questions'. I've tried the online chat several times and waiting 20+ minutes is AVERAGE. Once I have my counselor, I don't get the impression that they really know the answers to my questions, that they are 'winging' it. I wish there were more written materials - I would enjoy that.

I have lost weight the first month. I was on basic diabetes diet. Then I switched to uniquely yours diabetic diet. I gained weight that month. I had to eat extra food due to low blood sugars. I'm at a loss at what to do. I don't want to have to eat extra to keep my blood sugar up, and I'm gaining weight. Looks like I need to stop more insulin. I see my doctor in 2 weeks. I'll talk to my doctor then about all of this.

It seems very hard to speak to somebody at Nutrisystem. I called to ask about my order and both days was told 4 to 10 days for the order. Two days later the same 4 to 10 days. No explanation of the program or how it works. I wanted to know what Nutrisystem was about and how it works, so I will go with another program that is willing to explain things to me. You lost a good customer.

We are very happy with the help and friendliness of your customer service people, but not satisfied with the food choices. My wife has a sugar allergy but can accommodate 5grams in a serving. Her breakfast choices were dismal. We are considering withdrawing and I say we because she and I are in this together.

I WROTE asking for a substitute suggestion for the peanut butter chocolate bars as I do not eat peanut butter. Also asked what yogurt I am allowed and their answer was what number to call for cancellation. Really bad customer service for this new customer.

I am very pleased with Nutrisystem. After reading some negative reviews I was hesitant to spend the hefty amount of money this costs, but I took a chance and am in week 2 of my experience, and 3.5 pounds down! Although the phone service isn't great, I tried calling on several different occasions and was on hold for over 5 minutes each call. I instead emailed the Nutrisystem council support and got quick and helpful replies. Each time I had a problem or question I sent a quick email and got a response within 36 hours. Each person who emailed back was so very helpful and kind. I think the food is worth the money. It is very tasty. It does take some getting used to the portion sizes but I've been adding in a bunch of vegetables to satisfy my hunger. I would recommend this system to anyone looking to lose some unwanted weight!

As soon as the giant box got to the house, she opened it and began looking things over. The portions are MICROSCOPIC and this is never, EVER going to work. We just wasted a TON of money for what is basically NOTHING AT ALL. Do NOT waste your time or money.

Since my initial complaint, issues were addressed and there have been no more problems.

I loved the food. Great improvement with frozen foods! Choices excellent. Shakes very good. Customer service very good. I lost 1.4 lbs in more than 6 weeks, DISAPPOINTED??? In fact my weight loss change. I was 203. Today I am 206. Frustrated.

Bernadette was fantastic in answering all of my questions regarding getting started with the Program. She totally clarified the Program and I now feel ready to "get started"! She was able to send me a 7 day sample daily program which I requested and which helped me understand the fill in options.

Received response from Jaclyn about my last comment asking me for more information about my order. Attached are photos of the lot numbers from two of the ice creams as well as a photo of one of them that I opened for your benefit. Thank you for addressing this problem. Another possible problem could be that FedEx doesn't ring the doorbell when dropping off the goods. On warm days that could be a contributing factor, especially in the South.

I purchased some breakfast muffins at a store and they were suspicious. I wrote to Nutrisystems and they promptly responded to my email and have taken care of the issue. I appreciate their timeliness and the concern for their customers!

Nutrisystem plans are excellent. I always have great options and always end up with an excellent plan. I've learned the proper way to plan my meals and keep off the weight that I have lost (30lbs). I never had any complaints with Nutrisystem food or plans. Like the title says, I am always satisfied with Nutrisystem and its plans.

I delayed my auto-ship order which I didn't sign up for or at least I didn't know that I signed up for. Then I receive a text message from my bank saying that the money has been took out of my account. I call customer service and receive a call back a few minutes later where I am now informed that because I didn't receive at least 2 auto ship orders I am now going to be charged 125 dollars to cancel my order. Which is total BS. Then the lady tells me it's going to be three days before I can access my money for the cancelled order. I didn't have the extra cash to pay for the plan and now they are to charge me the extra 125 dollars, Never will I or anyone else I know order Nutrisystem.

I contacted customer service 4 times by chat and by phone because I was sent a Maintenance log book with my order instead of Dinners Off. I was promised by all 4 people that I would be sent the right book. The first 3 never sent anything. I finally got one in the mail, and it is WEEKENDS Off, not DINNERS Off. I have since been in contact 3 more times and still have not received the correct booklet. Every time I contact you again, I am told that nothing was ever ordered by the last person I spoke to. How can I have talked to or chatted with 6-7 people and nothing ever be sent out? Two even said it would be expedited??? I have a new order in process and have no confidence that I will be sent the correct information with my items.

I had to cancel the program due to my personal finances, I was told I would be charged $99 since I didn't stay in the program long enough. I was unaware of this, I'm certain it was in the fine print! I had planned to resume the program when I was able, but now I won't & I will certainly tell everyone who knows I've used Nutrisystem, of my unpleasant event with your company.

Weight loss counseling - Thank you Brooke for all your help today and your information was very informative. Also Thank you for emailing me right away. The Nutrisystem Grocery guide... I will follow what we discussed and I will get back to you on 3/7/17 to let you know if I lost any inches. Have a wonderful evening. And YAY ZUMBA.

Overall the diet entries are rich in carbohydrates, albeit those slow to being absorbed. I tried the diet for two months and found all my old high-sugar diet difficulties came back including bloating, joint pain, hypoglycemic sugar lows, etc.

So they claim that the shakes and bars are free for the first week of Turbo Takeoff. But yet I was charged $300 for only 3 weeks of food. If it's free shouldn't I still get 4 weeks for the same price. When I went to place my order it asked me to choose 24 lunches and dinners and 28 breakfast and snack items. So I thought it was a good deal. I actually only got 21 breakfast and snacks and 17 lunch and dinners. Why did they ask me to choose a certain number if I'm not going to actually get them. Ripoff! And food is expensive for the quality you get and the fact that you still have to purchase a lot of food on your own.

Your program is good, but reordering food is horrible. You don't get what you order and they send you exact same thing you start out with same thing when you start the program. You need to fix the website to make it easier to see if your food order went through. Because it looks like when making choices it looks like it went through but when you get the food you don't get what you order.

Thank you for your response to my two questions re: Success Containers & NuMi. Appreciate you changing my calorie intake on NuMi. Think it is rather dumb to not provide a lid for each container sent with the set. re: white lid. Guess that's all I have to say about it...

Bernadette was so sweet and tremendously helpful with assistance for my next order. I am 70 and haven't lost any weight. I am going to do a turbo week with my next order and she walked me through what to do. I had so many questions for her and she assisted me with everything.

Sugar, sodium and carbs. Tell me how you lose weight when all the foods in the Nutrisystem diet are high in these items. I recently tried the Nutrisystem diet and was not only extremely disappointed, but I gained weight!!! And, the food is awful. The bars are like eating sand, the muffins are rubbery, and the rest of the food is so unappetizing it was hard to eat. After two weeks I just couldn't eat any of the food. It was so terrible. The only things that were palatable were the shakes. Don't waste your money on this. The best diet to go on is Weight Watchers because you aren't changing the way you eat. You are just eating less.

I am new to the Nutrisystem program and rounding into my 2nd week. I was pleasantly surprised how good the food was! So far everything I have eaten has been delicious and with salads and vegetable, I have been very satisfied. There's a lot of food to consume! WOW... The staff have been very helpful, knowledgeable and supportive. I greatly appreciate the support and I have lost 5 lbs. in the first 10 days. Yes!

I get gas after eating the Nutrisystem foods and it is embarrassing when it can't be controlled. I contacted the counselor and was advised that it happens due to the body getting used to the program. The counselor was very helpful but if the problem continues, I will have to discontinue the program.

When I called to place my first order (I had difficulty online), I told them I had stomach problems and had to be careful with spices and acidic food (i.e. tomatoes). I was told there were many options for me and the foods were not spicy or intolerable. There really weren't, and I've been very sick to my stomach since starting the program. I tried to alter the menu, but the damage was done, and I've been nauseous and in pain. It just didn't work for me.

I would love to get a menu with each order that says, "Here is what you eat for each meal each day for the 28 day". As an example: Day1 Breakfast - Blueberry Muffin, Snack - Cheese Puffs, Lunch- Loaded Baked Potato, Snack- Thin Mint Crisp Bar, Dinner - Thick Crust Pizza. Day2 etc Day 3 Etc. This would work great for me.

I cannot eat seeds or nuts because I have diverticulosis. A few of the dinners I ordered were substituted by something similar (Asian style) which had seeds. I was told they would send me a replacement and did not give me a hard time at all. I did not ask for replacement, but they automatically offered it. I ended up trading with my mom, since she is also on Nutrisystem and cancelled the replacement that was offered. Thanks!

I love the program. The food is great! I've lost 23 lbs in 6 weeks. I had a couple of minor issues and had to contact customer service. The response was quick. I am very satisfied with the program, the service and the price is reasonable. So, my experience has been a positive one. A 5-star experience!

I have filed a complaint with the BBB about false advertisement and fraud (charging my cc $99 when I don't want your food anymore). My next step is to contact the Attorney General. I have great credit and will have my cc contact you on this because this is fraud. I lost 3 pounds, did not get a FULL month's supply of food, and did not know anything of auto ship. I have paid the first month - I don't want your food so I should not have to pay $99 for canceling. This is one of several emails I have sent to you.

Nutrisystem is by far the best diet plan that I have ever been on. I am on my 9th day and have already lost 4 lbs. I am feeling better in my clothes and looking forward to more weight loss. I have to say the first 4 days were the toughest but after that I have not felt deprived of food. The cravings for salty and sweet is gone and the Nutrisystem food is very tasty. I love the fact that I don't have to plan and prepare meals which gives me more time to do the things I love to do. The counselors have been there for me with answers to any questions that I have and keeps me motivated.

I decided to try the Nutrisystem weight loss system and spent much time picking out the foods that I thought I would like. I placed my order and when it arrived, I discovered that half of the foods I had ordered had been replaced with other foods. I immediately contacted Nutrisystem who informed me that when one food is out of stock they substitute with another of similar nutritional value. I inquired how I should proceed to return the order and cancel my subscription plan. This was actually quite easy. I returned the food the same day it was delivered and it was received and signed for by Nutrisystem on Feb 2, 2017. I called once it had been received and was told that my refund should be received in 5-7 business days.

I've spent all this money on weight loss food that I can't even eat. It's so spicy it makes me sick. I have GERD which makes it impossible for me to eat. The only thing that doesn't bother me is the shakes and breakfast items. Also the spicy foods cause my heart to race. I ordered it from QVC.

The nutritionist was very informative and extremely helpful in selecting the right meals for my plan which will be consist of low sodium and low fiber products. I explain to him that I am on several types of medication including high blood pressure meds. I give him a 5 rating.

I think Nutrisystem is awesome! I started in May 2016 & by Thanksgiving November 2016 (7 months later) I had lost 87 pounds. Since then I've lost a total of 90 pounds. Thanks so much to Nutrisystem!

I am a very happy customer. You see my ALC is 5.2. Yes. I am considered Diabetic, was 30 pounds heavier, now I am 20 pounds lighter. Also my cholesterol numbers are lower. I have only been on the program since July 2016. I do not walk every day and still lost a full size down. I tell everyone big smiles from this lady.

I appreciate your response to my inquiry. I now better understand. The program is not based on the typical 30-31 day month but rather on a February 28 day cycle which leaves you short 6-7 entrees a month. So are we to assume we are choosing 2 flex lunch/2 flex dinners a week? That would account for the less number of meals. Look forward to your response.

I have received dry foods and awaiting frozen. There were no instructions, no booklet included. Phone line waits are way too long as well as the chat lines. I've tried chatting online 3 times with no success to resolve my question. Last night Tina ** did say that she would email me the information. The only email received was a copy of my order confirmation. I do not see any tracker information, no booklet, nothing with instructions.

Thank you for sending me what was supposed to be in that box, which I failed to open first. I just put everything on the table and color coded things. I did not get everything... I did not have a Cinnamon Raisin Baked Bar, cheese tortellini, mushroom risotto and 2 vegetable lasagna. If I cancel within the 2 weeks it will cost me $19.95? Do I get my initial $229 refunded less the $19.95???

I ordered the Nutrisystem 13 product in December 2016 (order# **) and was charged the $416.97 fee on my AMEX credit card. I received the shipment and attempted to use the program. I decided that this program was not for me. On January 17, 2017, I received an e-mail notice that another shipment was scheduled. I immediately called Nutrisystem and cancelled the order (cancellation confirmation #**). I was told that I had signed up for the "Auto-Delivery" program (which was absolutely not true) and was told that I was being charged a $99.00 cancellation fee. I notified AMEX to dispute the cancellation charge. Additionally, if this charge goes to collection and affects my credit, I promise that I will take the experience to the media.

Horrendous taste. Am in my 50s and decided to make a lifestyle change. I am on a supplement that really helps me with my appetite. Husband likes to cook but doesn't like to do dishes and neither do I. Saw the ad on television several times and the portions looked like something that was just what I was looking for. Purchased the $50+ package at Walmart. Well, let me tell you what. THE FOOD WAS TERRIBLE!!! I first tried the O's cereal and it tasted like cardboard. How in the world did you get it to taste so bad? Then I tried the chicken and noodle lunch and it was just as bad or worse. SOOO disappointed!! I just wonder how people can get on television and lie like they do about this product!! Shame on you Nutrisystem for selling a product that is edible. :-(

I thought I had signed up for a single month; I only have a few pounds to lose (less than 10), so I didn't need an extended program. I was shocked to discover that I somehow had reoccurring shipments. When I cancelled, they charged a $99 fee for the cancellation! Really don't care if it works or not at this stage; this is an unethical company. Read the fine print. Be careful what you check off when ordering. Do NOT trust them!

I have had wonderful experiences with both Mike and Graham on the telephone. They were helpful, encouraging, and very accommodating. 2 suggestions: Mark on the outside of the Turbo Pack box to keep it separate from the rest of the food; we mixed it not knowing, and the Turbo Tracker doesn't list the food. Also, I didn't see anywhere that I was to call back at the end of the first week. If it is in the literature, please make it more visible. I found that out because I happened to call with a question about where I was able to take the Turbo shakes in weeks 2-4... that wasn't indicated on the trackers or in the literature.

I follow this program exactly and I gained weight! Food came broken and crumbled that company would not take back. They are very responsive but pass you back-and-forth between counseling and customer service and your problems never get resolved. Customer service representatives don't really care about your needs are goals. Don't waste your money or time and go take a nice walk instead!

I was on the Lean13 diet and decided it was not giving me the results that I thought I should be getting. Instead of returning the unused food I opted to just not order my second month's items and cancel my account. When I called to cancel my account, I was told that I was going to be charged $99.00 for not ordering my second month's allotment of food. Can you believe this, I was charged $99.00 for nothing? Representative was not very helpful and all she wanted to do was sell me more stuff. My advice is to read the fine print so you are not ripped off.

Other than the first week Turbo week with shakes I was never given any eating directions. I was never told how many snacks to have or fruits or vegetables outside of that first week. I was also never given a counselor. My order was happily taken online with apparently the small cancellation print online. However my cancellation order had to have been taken over the phone to ensure that I knew about the $99 cancellation fee. If you're going to make people pay a cancellation fee and require them to speak to an individual to cancel the order then you should require at the same for making the initial order to ensure that the customer is aware of the Hidden cancellation fee.

When I went in to delay the order a few days I noticed there is no option to delay the order indefinitely and then I learned that the only way to do this is to have to call you. I think this is a sleazy way to try to retain your customers.

I gained weight on NutriSystem following the plan exactly. My doctor advised I stop. The guarantee is for 1 month but you have to cancel within 2 weeks but doctor said you could gain in first couple of weeks if you started exercising so it was hard to determine if it was really working in just 2 weeks. After a month, we called to cancel, but a month later, they mysteriously have no record!

Their customer service is horrible. It is virtually impossible to cancel an order without them using your billing info at least once after you cancel to send you more product and then they admit their error and charge you 19.00 to send the product back which by the way is deducted from the money they auto took from your account for the order they weren't supposed to send to begin with. Be prepared to get a different answer from each person you speak with as they send you to all different departments before you can even try to resolve your issues. PS... When you call the order line you get through immediately; when you call the line designated for canceling an order there's a 30 minute wait... Makes you wonder!!!

I just paid for my second order within the past two months. I received an e-mail today that implies that this is my first order, when it's not. It's the second order, and I see that I'm getting all these unnecessary booklets again with this order. Waste of paper and money. Anyway, make this second order that hasn't arrived yet my final. I cannot believe this company doesn't have customer service agents who answer e-mails in a timely manner or when/if they finally do, they answer way after the fact with content that doesn't even correspond with the e-mails I send! Then when I try to respond to the e-mail from this bogus counselor support, I get an immediate notification that this isn't really a communication mode.

Try to cancel my AutoShip for over an hour. The first time I asked for a call back and when the person called back they said they couldn't help me somebody else had to do it. They told me that person would be on the line shortly to help cancel my order. They never came on. I waited another 12 minutes. Cancel the damn thing now. I'm contacting Better Business. This is unconscionable. I intended to order a la carte but this terrible service has made me decide I want nothing more to do with you. Cancel the ** order. I shouldn't have to spend hours on the phone to no avail. You people suck the high heavens. This is no way to treat a customer. I will be posting to social media. I expect a call back that you have canceled this ** order without me having to spend more time on the phone. Thank you. I will be calling Better Business Bureau.

I made my 1st order by phone and was not told that I would be on auto order. When I tried to place my 2nd order by phone I was told that I was on auto order. When I heard the price of the 2nd order, I cancelled it to learn that I would be charged $99. I did not access your website so did not see any mention of auto order and I was not told of this when I placed my 1st phone order so I do not think I should be charged $99. You have no record of me signing up for this.

Beware the sugar alcohols. I forgot what they can do to your digestive system. They cause extreme diarrhea and gas. Can be embarrassing, depending on where you are. Ex., Costco, in line at the pharmacy. Lol I had Nutrisystem send me a list of their foods that have it. Anything white or dark chocolate is used. Even their meatloaf dinner.

Your company provide good food and will help you to lose weight. If you follows the instruction I were on the system but left due to I did not have the money. Down the road I hope to get back on the system. I wish it was some way I could come back today.

I had been struggling to lose weight but could not stick with plans to eat healthier. I had used Nutrisystem in the past and was successful, so I decided I would try it again. I started Nutrisystem on Nov. 16, 2016, I know, right before Thanksgiving and Christmas; but I was ready and I needed to do it. My goal was to lose 26 pounds. By the end of January I had reached my goal and was very happy with the results. The food was good and it kept me satisfied. Now just trying to maintain and keep the weight off.

On the buy one get one free email, price changed from 40.77 on 4 items to 50.97 after I did PayPal. The shipping changed from free to 11.99 after I did PayPal. Asked several times...chat, email etc...was told it was shipping. It was the items and shipping!! Both prices changed once I did PayPal and it logged me into the site! So I won't order anything more!

So I decided to leap into Nutrisystem. I saw it on TV and with the busy lifestyle I have it looked perfect. I also came across the weekends on your own plan. So I called so I can set something up like that. The consultant was very nice. I told her a budget range I was looking to be and she went to work. She did all a la carte items. She got it right to where I wanted and I was super excited. Come Monday I never received an email confirmation and I thought that was odd. So I called and it took awhile to find my order but the lady did. Once I was able to see my order I found another thing wrong. When the lady did my first order she picked everything for me. There were meals she ordered for me I would not of ordered for myself and I became frustrated because the lady said at this point nothing can be done because it was already processed. She said I would have to call back once I received my food.

Yesterday I completed day 2 of the Homestyle 5 day box. Not only was I physically sick after eating the BBQ Seasoned Chicken but I spent most of the night in the bathroom with a dreadful stomach upset. Yes I lost 1 lb but a very unpleasant way to do it. It is too late after you have purchased the box that you realize there is far too much roughage, etc. for stomachs that are not used to all that type of diet.

I subscribed to Nutrisystem hoping to get started before holidays. It took a week to ship it. Many meals were just granola bars which don't qualify as a "meal". When I tried to cancel, they said they'd charge me $99 unless I returned the box of unused meals for a refund. So I sent the box back and tracked it to make sure it arrived. They said 7-14 business days for the refund. After 16 business days I called again. They had just started working on it and said it would take another 3-5 days. They seem very disorganized, difficult to work with, slow to respond to customers, and half the "meals" are just little snack bars. Very disappointed with this company after all the money they spend on advertising. They should save some of the money and provide food and better service.

Please send me a record book for women as soon as possible. I have had to make three long phone calls about this so far without success! I did download the instruction part, but carting that information around is ridiculous.

Needed counseling. I spoke with Sarah to get advice on how to maintain once you've reached your goal. She was extremely helpful and sent some information to my email. She was patient, informative and professional. I think Nutrisystem is a great plan and the people are wonderful.

I called the Customer Service number and after trying to explain to the CSR for 20 minutes what I was seeing regarding a pricing difference in a program between what was displayed on the web and what it was trying to charge me when I tried to purchase it. The CSR "attempted" to forward me to someone who should be able to assist me but I was forwarded to a dead extension. So, I emailed the Customer Support people. I got a called message (twice) saying my request was being forwarded to someone who could assist me. The last time I heard from anyone was over 20 days ago. I guess they aren't interested in any new customers.

I'm writing this review because I'm so pleased with Nutrisystem. I've had a steady weight loss for 5 months, which included all the heavy-eating, November-December holidays! Weight loss can be much more difficult at my age (let's just say I'm retired!). First off, the people who work the phones are compassionate, helpful and knowledgeable. Most have been on the program or at least tried the food. And they are always very kind. The steady weight loss I've had so far has been easy to obtain. I'm really never hungry. And best of all, I've lost my cravings for sweets, breads and other foods of that nature. But I still can eat the yummy desserts and snacks they make! I just don't crave that food anymore. Amazing!

I just started Nutrisystem diet two weeks ago. I got my self stable order very fast. A week later they sent out my frozen order. FedEx emailed me as soon as they delivered it to my front porch but when I looked nothing was there. I called FedEx and filed a claim but it has been five days and still no package. I emailed Nutrisystem customer service because I was not going to have enough food to last me until my auto shipment at the end of the month. I was just trying to figure out what I should do. I didn't expect the next part but they emailed me saying they were re-sending my frozen shipment again at no charge! I was very surprised at this. To accept responsibility for something that was out of their control is amazing. This is a great company and they really want their customers to succeed! I will be telling all my friends and family about my experience.

My order had an item missing and a soup that broke open. I waited online for over 2 hours to get assistance. I had 2 people answer and confirm my phone number before I was disconnected. I would think they would call me back, but nooo. On the 3rd person, I asked her to call me back if we got disconnected, and she said she would, but we didn't get disconnected, she handled the problem.

I had to move for 4 months for work. At this apartment, I have had numerous things stolen from me (Amazon packages, Nutrisystem etc.). I called and told the representative what had happened and they were nothing but helpful and reshipped my stolen food right away. I really appreciated the courteous and quick help. Thank you!

I recently signed up for Nutrisystem and placed my order. Everything arrived promptly & in fairly good condition. Unfortunately my husband very suddenly and unexpectedly passed away and I decided I just can't focus on weight loss right now so I called to close my account. After explaining why I wanted to close the account the representative put me on hold for a moment. When she returned she informed me there is a $99.00 charge for closing the account! Told her that's just what I need while paying funeral expenses! Don't remember seeing anything about that when I ordered. Nevertheless, buyer beware! Should you have to opt out quickly you will pay for it!!

Pulled-pork and chicken bbq does not look good like to photographs and it has a very strong hickory smoky taste (too much smoky seasoning). I have noticed that there is a lot of soy in everything and soy is very bad for thyroid. Which is why some people have a harder time losing the weight. However, I do enjoy most of the entrees and snacks. Thank you so very much.

After trying Nutrisystem for a month I decided to cancel because most of the foods are ghastly and so full of preservatives. I did not realize I signed up for autoship and they said there is an automatic fee of $99 if you don't receive your second shipment. They claim they disclosed this but it must have been in very tiny print if they did at all. This is clearly intended to be hidden from the consumer. Shame on you Nutrisystem for your poor treatment of customers who have clearly paid for their food and don't want anymore!

When I purchased the first month I was unaware that it was an ongoing plan and definitely was not made aware that there would be a $98 penalty for canceling. Was only informed that to cancel I had to call 877-338-****. I called and was informed to read the fine print and would be charged $98 if I canceled. I read the fine print and found out that the diet is not suitable for persons suffering from Chronic Kidney Disease. I have CKD. I had asked my doctor and he had not read the fine print either and told me it was OK to go on the diet. Now I'm stuck between paying $98 for nothing or paying $350 for something that will harm me.

I am very disappointed with Nutrisystem. I am a senior on a fixed income. 600.00 later which I am still paying for monthly. I had placed an order. Two months later I did not lose lbs or inches like Marie advertises. The shakes etc. 13 lbs. etc. I followed everything that I was supposed to even exercised. The reason I did not send anything back was because I wanted to give it a chance but that did not happen. Please send a refund. Received an email from an Allison ** to contact you. Thank you.

I had several questions about my Uniquely Yours Plan. I got all of my questions answered perfectly! The counselor was so helpful and very kind. I like how specific she was about the answers that she gave me. I got confused by the Turbo Take-Off and how everything worked, especially the bars and shakes. But she helped me get everything resolved!

Talked with Bernadette and she was most helpful and supportive. Got a lot of tips for a vacation we have planned in the future in addition to the forthcoming copy of the Eating Out Guide. So far, we have found Nutrisystem to be a top notch organization and are happy to recommend to friends and family.

Bernadette helped me. She was very knowledgeable and upbeat. She explained what I need to do to get off on the right foot. I'm really glad I called because I wasn't eating all the foods I was supposed to eat.

The food wasn't bad, and the selection was decent. Problem was the issue of bloating the food caused. I gained a half a pound in the first two weeks. After reading reviews from others, this is nothing new. I would guess it is some additive that I can't tolerate or am allergic to. My issue was when I had to cancel the diet plan. The woman on the phone refused to simply cancel and be done. I can't even recall how many times I had to repeat "No" before it sunk in that I simply was done. I understand the sales aspect of it, but that was way beyond acceptable. The woman became extremely rude and argumentative. I have never actually had to raise my voice in a situation like this but there was simply no other way.

I called today to change up or cancel my plan and your rude and ignorant operator made my decision for me... He was rude and I won't be talked to like that. Anyone that ever ask me will be told how Nutrisystem sucks and is all about the $$$.

I am currently between jobs right now, so I suspended my auto ship until February 28th (so I thought). On day when I happened to check my e-mail, I noticed a e-mail from Nutrisystem stating that $283.45 will be taken out of my account for a shipment that will be arriving soon. I called immediately. The girl stated that I was down for February 1st and that they cannot refund me my money. I then asked to speak with a supervisor and she stated that she would just tell me the same thing. I asked again. She put me on hold and came back and said that she spoke with a supervisor and are going to review my recorded phone call and see what date was said and would call me back within 24-48 hours. Still never got to speak with a supervisor!

I called and cancelled within my 2 week period, received an email that I was cancelled but nothing about my refund or return of nonconsumed product. Please send refund back to my credit card as promised!

Amazing customer service. Every time I have any questions right away I get response and encouragement and this the only plan that's working for me. I tried lots of plans and this the one that's magic and the customer support it makes it even more better and easy for me. Thank you for all your help. Y'all rock.

Was very much excited to start the Nutrisystem plan. Wanted to put an end to years of struggle for weight loss. Finally received the food, tasted it and was completely disgusted by it. The food was so inedible that after a single spoonful the food ends up in the garbage. Called to cancel the order and to find out they will charge me an additional 99$ for cancellation. What a RIP OFF!

I love Nutrisystem and what it has done for me and my family. However, due to my work, I was told that I would have to leave to China for a year on short notice. When I called to try to cancel my order, I was told that I couldn't, that I should have read the fine print! This is unacceptable! How could the providers of such a fantastic product not be flexible in the least in understanding that I hold no control over the decisions my job made. I am incredibly disappointed and now I have spent all this money on food that I want but can't take with me to China!

I had a problem with Numi adding in veggie counts. No one seemed to listen until I sent screen captures. THEN the NUMI techies got to work, sent a message I would be starting over but wouldn't lose data, and I did, and that is exactly what happened. All is well. And even more has been fixed that I didn't even realize WAS a problem. I now have power fuels and smart carbs listed in my menu plan for the day. Veggies tally up properly. And I finally feel I understand my program. Thanks. Following my plan is so much easier.

Hi. I had been on Nutrisystem for years! Lost my weight and maintained the loss! BUT the food began to have no flavor or taste when ordering. I would ask about the changes to the food quality and no one ever had any good answers. For years the quality was great!!! Do not know why the change but it was too much for me.

Brian was polite and very encouraging. I told him I emptied the Turbo Takeoff box for my first week and didn't know what was in it. He sent me an email of the list of foods. He answered all my questions. After thanking me for calling he asked me to call counseling at the end of my first week to let them know how it's going. I'm excited to get started!!

Bernadette was the most caring, supportive, enthusiast, helpful counselor! I wish Sarah, my daughter, could have spoken with her personally. I will encourage her to call in the future. I have great expectations for this plan.

You have a great program & products but your people on the phones do not know the details of the promotions. I had to talk to 4 different people to finally find someone that stumbled through the special. Not professional! My next suggestion is to put a program for seniors to easily follow to maintain their weight, build back digestive health or add to their needs. They all have blood work that shows the lows & highs! You could get SSA to fund the program!? Thank you.

I have contacted Nutrisystem about 4 times in reference to a big mistake made by Nutrisystem. I specifically called and ordered the Lean 13 program. Just because one person checked the wrong box, they are basically calling me a liar and saying the person that took my order was entirely correct. The ONLY reason I started with Nutrisystem was to get the Lean 13 program. I probably have seen it advertised about one hundred times on TV and that was what I kept requesting with the service rep.

Their frozen & packaged lunches & dinners are terrible. The packaged lunches & dinners were tasteless! It was very much like eating baby food on a piece of cardboard. I canceled my order after only 3 days & returned the unrefrigerated portion to get a full refund! I prefer eating real healthy food. I will reduce my own calorie intake to fit my needs.

With my purchase there was free bars and shakes promised to try - 7 of each. It was in my cart and stated is for ANY new 28 day program. I contacted customer support and received this message - "After reviewing your account, I see that you are enrolled in our transition Dinners On Your Own Program. The 7 Turbo Shakes and 7 NutriCrush Bars are only included for free with our 28 day programs - either the Basic, Core or Uniquely Yours. We apologize for any misunderstanding!" I feel this is a false advertisement when nowhere does it state this and was in fact in my cart as I have a screen shot capturing it. I am exceptionally disappointed in the handling of a new customer account in this fashion.

First of all the program is easy. Food is terrible and expensive! Please buy healthy choice meals at your grocery as they are better portions and quality and same fat and calorie content. Also, they will do everything they can to keep you buying. If you cancel they whack you with a $95 fee... FIGHT IT... AGAIN WATCH OUT. THEY WILL RIP YOU WHENEVER THEY CAN.

The extra bars and shakes states with any four week plan and does not state there are exclusions or restrictions. Thus, my original inquiry as to why they were not added to my order. Your reply was that the dinners my way did not count, although no statement on your website to that effect.

My Nutrisystem experience started with false advertising. The site advertised "Free bars and shakes with any 4-week plan, first order only." When I contacted Customer Service about the bars and shakes that were missing from my order, I was told the offer applied only to 28-day plans, not 20-day plans. My plan is a 4-week plan but only five days a week. I went back and forth with a customer service rep with no satisfaction. I now believe their intent was to only offer the free items with 28-day plans but that is CLEARLY not how it was advertised! I sent the customer service rep pictures of how it was advertised (ANY 4-week plan) and copies of my invoice, describing my plan as a 4-week plan. I asked the rep to show me where the offer stated it was valid on 28-day plans but he failed to do so.

I thought I would try NutriSystem and began my journey with Uniquely Yours. I could not eat these meals and found them to be disgusting. I proceed to cancel my order only to be charged a $99 cancel fee. Ridiculous! Had the food been somewhat tasty, I wouldn't have cancelled. I'm tired of everyone having a "hook". I feel that I should not be bound by any "contractual obligations" as Nutrisystem is not - I was told that the food was delicious and yet, finding it bordering on repulsive, the only thing I can do is cancel which still benefited Nutrisystem.

This is my first month on Nutrisystem and I am already annoyed, disappointed and would never recommend to a friend. For those of you considering this weight-loss program (specifically Uniquely Yours), please keep this mind - You will pay over $300 for a 4-week program and receive: 18 dinners, 18 lunches, 21 breakfast, 21 snacks. That is not a 4-week program. What they don't tell you (until after you pay) is that they send you a week's worth of food to help boost your weight loss.

I notified customer service that I had a problem with a package leaking. Within 24 hours, customer service contacted me with a resolution - a replacement meal will be sent with my next shipment. Thank you.

Everything is resolved.

I signed up for a 4-week Meal Plan package with Nutrisystem. The Meal Plan requires 3 meals and 2 snacks per day. That comes out to 56 snacks over a 28-day period but the package only includes 28 snacks. You are required to make or purchase the other 28 snacks (a $67 addition). And the Meal Plan also gives you four "flex days" where they short you 8 meals. They justify this by saying they want you to practice making your own lunch and dinner "so you know how" to do this once you stop the program. Seriously? I already know how to cook. I purchased a 4-week meal plan, not cooking lessons. These absent meals are valued at approximately $33. Added to the $67 of missing snacks, it costs an additional $100 if you want a "true" 4-week meal plan. When I called to inquire, it's basically... so sad, too bad. I resent being mislead. Very much.

I called to ask about the contents of the Turbo 10 box. Tasha was so kind and helpful, and e-mailed me my 7-day meal plan immediately. I also had a question about how to fit in 4 servings of vegetables. She was very helpful with her suggestions.

I really was looking forward to trying out this system, but after reviewing most of the reviews, it seems like this company is not consistent with their products and that when a problem does occur, it is very difficult to reach someone who is willing to help. Not sure if I want to go through with this system.

I wish you and your online counselors were in sync with each other. When I received the first email telling me how much email volume you were experiencing I contacted a counselor in online chat. His advice was no vegetables and stick with 1000 calories, never stating that there was an order I needed to be following while yours is 850 plus 4 cups raw or 2 cups cooked vegetables. Now who should I believe since week 1 was supposed to be my boot camp?

Awesome! Very kind and more than acceptable resolution.

Ordered a la carte on 12/29/16 but never arrived. Called customer service on around 01/19/17. Asked for replacement which I already received now BUT she put me on UNAUTHORIZED automatic delivery! During the conversation with her, she KEPT telling me that my next order would be shipped... and I TOLD her I did NOT have any other order but she didnt listen. She kept talking and repeating and I got to the point that I was finally mad at her. I didnt realize she put me on automatic delivery until few days ago. So, here I am, I cancelled my Nutrisystem & subscription. This company is getting worse. Delay shipment by using fedex smartpost & worst customer service (I have been a customer for maybe 5 years). BEWARE.

Nutrisystem is excellent and was the reason I was able to meet my weight loss goal. The only reason I don't give it 5 stars is that I wished they found some way of having a completely contained system. You still had to buy your own vegetables, for instance, and sometimes as a result, when I was lazy or for some other reason didn't buy some of my own food. I would become hungry later and fall off the diet.

I did not agree to an auto-renewal plan - you guarantee weight loss in one month but only allow cancellation in 14 days - this is false representation. I want to ensure that the charges placed on my Amex card on 1/25/17 are removed. I did not agree to a reorder and my order was canceled on 1/25/17 - do not ship that second order as I know I have at least 24 hours to advise you of that and I have. Further, the $99 cancel fee is wrong and unjust and I will absolutely take this to BBB and I am so upset; I would gladly spend that money on a lawyer - I have all of my conversation with your staff documented and I have the advertisement. At no time was I effectively advised of Terms and Conditions that spoke to this auto-renewal process.

My HORRIBLE experience involved innocently placing an order to try the product and all of a sudden was locked into an autoship program. When I tried to call and cancel after receiving an email saying I had signed up for an autoship program, I was severely BULLIED and yelled at and was told that I could not cancel my order. I am a senior citizen and this was PURE ABUSE to be yelled at by a man over the phone and BULLIED that I just needed to try the first month and if I try to cancel they will charge me another $100 to my credit card. I ACTUALLY STARTED HAVING CHEST PAINS AND HAD TO HANG UP THE PHONE. I genuinely thought I was having a heart attack. This was elder abuse of a senior citizen. That man should be fired.

I do not have a Nutrisystem Program. I am very dissatisfied because I have been on Nutrisystem for over a week now and have gained two lbs. I am eating every two to three hours and it seems it is not working.

Very disappointed to have just received notification. It took one week for my frozen order to be sent out today. I feel if you're motivated to make a change and pick Nutrisystem over all other the other choices it shouldn't take 10 days to begin (most entrees selected were frozen). Thanks.

I have been on the plan for 2 weeks now. I really like the taste of the food and I am losing weight, but the sugar substitute in many of the items is creating terrible stomach issues. I now have the list of the main offending products and I will avoid them, but it is very disappointing that I have to do this. I wish these products would have a more natural sweetener like Stevia which does not usually cause problems. It is not good that I have to limit the selection so much due to this problem.

I owe you a GIGANTIC apology. I just realized this morning that the big box of dry goods that you sent me had a second level where I did find all the items that I thought were missing from my order. I am now completely satisfied. Please accept my apology.

I've sent in numerous request to be removed from all emailing spam. This company refuses to remove my email address. When I file a complaint, the email response was 7-10 days my email will be removed!!! Are you kidding me??? Remove my email.

Buyer beware. First of all, when I received the food I was surprised when it looks exactly like Chef Boyardee and powdered mac and cheese. It's gross processed food. Then, when I tried to cancel 2nd month (was willing to finish first month), I was told of $99 fee. Didn't see that fine print. Luckily I was 13 days into the 14 day trial period. So now I have to package everything up and ship back, minus $20 shipping fee (which also is clear as mud in terms and conditions) for refund. Why wouldn't they want to keep my $250, have me keep the food, and just not force me to do a second month or pay $100? Now they lose $250 instead of just $100.

I tried to cancel this program to find out that if I do so you will charge me $99.00 to discontinue your program. I don't have the $99.00 so actually I have to stay on this program. I find this a bad way to do business.

Very disappointed with my first order. Not sure if I will cancel the next one. Trying to give you all a fair chance but I have now had 3 problems with my very first order and am not too happy. Didn't receive my order for 13 & 15 days, my email inquiry had no response for 4+ days and I was sent food I cannot eat in the turbo pack which means I had to go and purchase additional food. Due to the lateness of my order I will now have 2.5 weeks worth of food leftover when my next order arrives.

I am unhappy that I received the wrong order with someone's personal information in the box. Where did my information get sent? I have never received the welcome kit except as an email download. How convenient is it to have a nearly 1 inch stack of papers to leaf through. Not much value for $376.00. So far nothing is as advertised.

My experience with Nutrisystem was horrible. My order was done to the wrong address 2 times. I called those people and continue email confirmation to the wrong address. I selected online my food and I got a "customized food" order confirmation with things that I hate to eat. Very motivating to my diet. Then, when you cancel this junk weight loss program you pay a cancellation fee of $99. Why is that? Because people see the junk food a bunch of bar and Cheerios for more than $300. And of course you have to order 2 months or decide to pay $99 cancellation fee. Go away of those thieves.

Returned order- I don't know my order number, but I have sent it back to Nutrisystem's to the address where it came from. Now Nutrisystem's is no longer authorized to send me food or charge to my credit card. What I need is the Nutrisystem to egg knowledge this. If Nutrisystem's is not able to do this we will let the law decide what to do.

I've been trying to cancel my participation in your program since the first of the week (Monday). I am still getting the run around on being contacted. I want it stopped and am now waiting for a call back.

I have enjoyed the foods. I would prefer not having the sweets as my breakfast. The foods are great tasting but I am not found of sweets at breakfast. I will be contacting you. Thank you!!

Nutrisystem shipped one month supply of food to the wrong address and charged my account. I repeatedly called to inform them that it was going to the wrong address and each time the customer service agent acted as if this was new information. Each time I tried to contact customer service it took an average of 30 minutes to actually get a person on the line.

You have an excellent product and plan that works. But you demean your company by charging an undisclosed fee of $99 for cancellation from the program. Because of your underhanded practice, I will not be a repeat customer. In addition, I have asked American Express to dispute the charge.

Please read letter I sent in. I was calling to help a member and counsel support specialist Matt (Saturday morning) and then specialist Stephanie in the afternoon very helpful. It was nice to restore my faith in people who care and do their job and then some. Not there just to get paid. Nutrisystem is a class company. Representatives Matt & Stephanie do you proud. Thanks. (I am a member too.)

I placed a combined frozen and ready-to-go order with Nutrisystems on January 6, 2016. My order was shipped and received just a couple of days later - no problem. But I still haven't seen my frozen order, as of today (1/17). An email to their Customer Service dept gets me a form letter response suggesting that a rain storm in the Sparks, Nevada area has slowed things down. But no word on when they'll ship the order. The previous frozen order I placed with them arrived as a thawed-out mushy mess - had to throw it all out. Here we go again?

It took 5 days for your help dept to get back to me. Then the email did not answer my question but was told to contact another department. Horrible customer service. Extremely disappointed in your company.

The person I spoke to the second time deleted all the extra accounts I had unmistakably set up causing my real account to not be seen by me. She deleted them then stayed on the phone to make sure it worked. Very patient.

Although Nutrisystem did send the missing items at a later date I feel it was a waste of my money to not be able to do the diet as prescribed.

I received frozen food package without meal planner and help guides. I called and was told that they would follow by Saturday 1/14/17. I did not receive as promised. I called Sunday 1/15/17 and was told there was no record of my previous call and there was no order coming with my meal planner information. Agent e-mailed copies and I had to copy (48 pages) from computer. I did not copy "eating out" 100 pages. I have had my food over a week and been unable to use. Both calls to your 1-800 showed confusion about my order. I had to explain that I have 30 day plan. I have not broken down my food count to make sure I have all. The first call person told me that I have more meals (not frozen) coming with my planner information. The second call person said that I am only missing Planner information that all my food was sent frozen. I am not sure that I have received all or will receive all. Very disappointed and confused client.

I am not happy. I tried to order something Yesterday, and was told to call back today. But I DID not get the same person. And when I asked for free shipping, I was told, after I gave my card, that I had to spend $100. And when I said would add something to my order, I was told it was too late. I am not happy.

I wish to cancel my subscription but did not have time to wait on hold for 10 minutes (per the recording) to speak with a rep. Also, when I have called before to cancel, the rep talk me into continuing another month, or postponing my order "till after the holidays" (which I did in Dec). So I emailed my request to cancel, and the email reply said I needed to call the number that makes me wait 10+ minutes! Your program is fine and I enjoyed the food for the first couple months. But then I got kind of bored with pre-packaged food and prefer to make my own. I lost a few pounds the first month, but the food was so good, I found myself eating two snacks at once! My problem is my mindset, and NO program is going to work for me until I deal with the stress that is causing my comfort-feeding. So, PLEASE CANCEL my subscription without making me call in to accomplish that! If I MUST call in to cancel, that is the reason for my 3 stars rather than 4.

I had emailed the counseling department regarding breastfeeding while on Nutrisystem. The member who responded to my email inquiry was very in-depth and informative. I appreciated the lengthy response versus a short response.

Counselors are all great. I have been on program seven months and doing well. Lost 25lbs. Still waiting for my next shipment. Still hasn't been shipped. Out of food. Counselors are very helpful. Hard to talk to a real person when you have a problem with a shipment. All you get is a recording.

Feel all challenge/contest should be set up to accommodate all customers. We all buy the product and work hard at losing weight and need the incentive. You are only targeting the group that have cell phones. No cell phone - no rewards.

I was loving the Uniquely Yours plan until my last package came with moldy food. I called to cancel and was put on hold so I pushed the button to get a callback, and when they called back I got hung up on. I have called several times since and been put on hold and transferred around, never getting anything accomplished. I also tried the chat option and was told that in order to cancel that I had to call. When it was time for my next auto ship of Uniquely Yours, I switched to an a la carte subscription in order to avoid $350 charge for food I didn't want since I had still been unsuccessful in canceling.

I'm embarrassed to say that I have a doctoral degree and I find this program too confusing to follow. I have spoken with counselors twice to try and understand what I'm supposed to be doing but it's not helping. I think the problem is that there are all these special names for things such as "snack", "powerfuel", "smartcarb", "turbo", "lean", "nutricrush", etc etc. and some of them mean the same thing. I'm sure it's a great program and I have several friends who have lost weight using Nutrisystem. I had very high hopes but I think I am going to make myself worse not better by not understanding what I'm doing.

I placed an order and it was very late to receive. When I compared what I got, buying direct from their website and the prices for the same product at Walmart. Walmart is cheaper by more than 50%. Besides, you think you are buying ONE time. But, somehow, they will charge your credit card next month and send you products you don't want. If you like their products, Try to buy it somewhere else. It is much cheaper.

I signed up 48 hours ago, and then a trip came up, so my intention was to delay the start. But I was told by an online agent that that was impossible. I would need to cancel, which I tried to do - calling the number I was given. First time I hung up after 15 minutes. Second time I hung up after 5. Third time I tried a different number selection - the one to sign up - funny it was answered immediately. The agent I spoke to became aggressive when I said I wanted to cancel and that within the terms and conditions this was perfectly legitimate. I was told that was impossible and not allowed, and she put me back on hold for around 9 minutes!