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      Model year 2012-2015 Prius Plug-in Hybrids recalled

      The hybrid battery contains an Electric Vehicle fuse that may fracture

      Toyota Motor Engineering & Manufacturing is recalling 39,915 model year 2012-2015 Prius Plug-in Hybrids.

      The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.

      The failed fuse may cause the hybrid system to shut down resulting in the loss of power.

      Loss of power while driving at higher speeds can increase the risk of a crash.

      What to do

      Toyota will notify owners, and dealers will replace the EV fuse, free of charge.

      The recall is expected to begin January 8, 2018.

      Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.

      Toyota Motor Engineering & Manufacturing is recalling 39,915 model year 2012-2015 Prius Plug-in Hybrids.The hybrid battery contains an Electric Vehicle...

      Green Cuisine recalls Trader Joe's chicken and turkey salads

      The products may be contaminated with hard silica and glass fragments

      Green Cuisine of San Fernando, Calif., is recalling approximately 65,621 pounds of Trader Joe's chicken and turkey salads.

      The products may be contaminated with extraneous materials -- specifically hard silica and glass fragments.

      There are no reports of injury or illness from consumption of these products.

      The the following ready-to-eat items, produced from November 4 - 15, 2017, are being recalled:

      • 10.5-oz. clear plastic individual serving packages containing “TRADER JOE’S White Meat Chicken Salad with celery, carrots and green onions” with a “Use By” date of November 10 - 21, 2017.
      • 11.0-oz. clear plastic individual serving packages containing “TRADER JOE’S CURRIED WHITE CHICKEN DELI SALAD with toasted cashews, green onion and a bit of honey” with a “Use By” date of November 10 - 21, 2017.
      • 10.25-oz. clear plastic individual serving packages containing “TRADER JOE’S TURKEY CRANBERRY APPLE SALAD TURKEY BREAST MEAT WITH SWEET DRIED CRANBERRIES, TANGY GREEN APPLES, PECANS AND SAGE” with a “Use By” date of November 10 - 21, 2017.

      The recalled products, bearing establishment number “P-40299” inside the USDA mark of inspection, were shipped to stores in Arizona, California, Colorado, Idaho, Louisiana, New Mexico, Nevada, Oklahoma, Oregon, Texas, Utah and Washington.

      What to do

      Customers who purchased the recalled products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions about the recall my call (855) 215-5128.

      Green Cuisine of San Fernando, Calif., is recalling approximately 65,621 pounds of Trader Joe's chicken and turkey salads.The products may be contamina...

      Chrysler recalls model year Jeep Cherokees and Compasses

      The engines may have a cracked oil pump housing

      Chrysler (FCA US LLC) is recalling 357 model year 2018 Jeep Cherokees and Compasses equipped with 2.4L engines.

      The engines may have a cracked oil pump housing that can cause an oil pump failure resulting in an engine stall, increasing the risk of a crash.

      What to do

      Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge.

      Interim notices informing owners of the safety defect are expected to be mailed December 13, 2017. Owners will receive a second notice when remedy parts become available.

      Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

      Chrysler (FCA US LLC) is recalling 357 model year 2018 Jeep Cherokees and Compasses equipped with 2.4L engines.The engines may have a cracked oil pump...

      Arctic Cat ROVs with winches recalled

      The winch solenoid located under the operator seat can overheat

      Arctic Cat of Thief River Falls, Minn., is recalling about 3,400 Arctic Cat ROVs with winches and winch accessory kits sold in the U.S. and Canada.

      The winch solenoid located under the operator seat can overheat, posing a fire hazard.

      The firm has received 49 reports of winch solenoid failure, with five resulting in fires. No injuries have been reported.

      This recall involves all 2017 Arctic Cat Wildcat Trail SE (Special Edition) and Wildcat Sport SE ROVs with winch solenoids installed as original equipment and winch accessory kits sold separately for use on 2014 through 2017Arctic Cat Wildcat Sport and Wildcat Trail ROVs.

      The ROVs have four wheels, side-by-side seating for two people, and have a black chassis. “Wildcat Trail” or “Wildcat Sport” is printed on each side of the vehicle. In addition, Special Edition ROVs have “SE” printed on each side.

      The ROVs, manufactured in the U.S., were sold at Arctic Cat dealers nationwide from February 2017, through August 2017, for about $17,000 for the ROVs with the winch accessory kits installed.

      The winch accessory kits were also sold separately from December 2013, through August 2017, for between $200 and $600.

      What to do

      Consumers should immediately stop using the recalled ROVs and contact Arctic Cat to schedule a free repair. Arctic Cat is contacting all known purchasers directly.

      Consumers may contact Arctic Cat at 800-279-6851 from 8 a.m. to 5 p.m. (CT) Monday through Friday or online at www.arcticcat.com and click on Customer Care and then click on Product Recall for more information. 

      Arctic Cat of Thief River Falls, Minn., is recalling about 3,400 Arctic Cat ROVs with winches and winch accessory kits sold in the U.S. and Canada.The...

      Model year 2011-2017 Honda Odysseys recalled

      The second row outboard seats can slide sideways

      American Honda Motor Co. is recalling 806,936 model year 2011-2017 Honda Odysseys.

      The second row outboard seats can slide sideways to one of two positions.

      If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.

      A seat that tips forward during braking can increase the risk of injury.

      What to do

      The remedy for this recall is still under development.

      Honda will notify owners of the safety risk in an interim notification and provide detailed instructions for installing/positioning the second row outer seats and confirming that they are securely latched. Once a final remedy is determined and the necessary parts are available, Honda will send a second letter to the owners to have them visit a dealer to have the condition remedied, free of charge.

      The interim notification is expected to begin December 18, 2017.

      Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.

      American Honda Motor Co. is recalling 806,936 model year 2011-2017 Honda Odysseys.The second row outboard seats can slide sideways to one of two positi...

      Bush Hog recalls riding lawn mowers

      The mower blade can separate from the spindle

      Bush Hog of Selma, Ala., is recalling about 500 Bush Hog HDE riding lawn mowers.

      The mower blade can separate from the spindle, posing a laceration hazard to the operator or bystanders.

      The firm has received two reports of blade disengagement during product demonstrations. No injuries have been reported.

      This recall involves Bush Hog Zero Turn Radius (ZTR) HDE riding lawn mowers sold in black with gray wheels and gray rollover protection structures (ROPs). HDE is printed on the left side of the unit beneath the seat.

      The mowers were manufactured on or before August 4, 2017. The manufacturing date is located on a plate on the right rear frame, underneath the fender. The 15-digit serial number includes the manufacture date in digits 9-11.

      Recalled mowers have a date code that represents the number of days since the beginning of the calendar year of 001 through 216 (January 1 through August 4).

      Mowers with a yellow bolt fastening the blade to the spindle have already been repaired.

      The mowers, manufactured in the U.S., were sold at Bush Hog dealers nationwide from February 2017, to September 2017, for between $6,200 and $7,200.

      What to do

      Consumers should immediately stop using the recalled lawn mowers and contact a Bush Hog dealer to arrange for a free repair.

      Consumers may contact Bush Hog toll-free at 877-873-0145 from 7:30 a.m. to 4:30 p.m. (CT) Monday through Friday, or online at www.bushhog.com and click “Bush Hog Safety & Recall” for more information.

      Bush Hog of Selma, Ala., is recalling about 500 Bush Hog HDE riding lawn mowers.The mower blade can separate from the spindle, posing a laceration haza...

      Ford recalls model year 2017 F-150s with ten-speed transmissions

      The transmission may not respond to movement of the shift lever

      Ford Motor Company is recalling 11,783 model year 2017 F-150s equipped with ten-speed transmissions.

      The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.

      The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever.

      Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either situation increases the risk of a crash.

      What to do

      Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge.

      The recall is expected to begin December 11, 2017.

      Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.

      Ford Motor Company is recalling 11,783 model year 2017 F-150s equipped with ten-speed transmissions.The pin that attaches the transmission shift linkag...

      Texas Natural Meats recalls beef tongue

      The products may be contaminated with specified risk materials

      Texas Natural Meats of Lott, Texas, is recalling approximately 116 pounds of beef tongue that may be contaminated with specified risk materials.

      There have been no confirmed reports of adverse reactions due to consumption of these products.

      The the following item, produced between April 1, 2016, and November 11, 2017, is being recalled:

      • 1.72-lb. cryovac packages of frozen “Beef Tongue”

      The recalled product, bearing establishment number “EST. 34449” inside the USDA mark of inspection, was shipped to product owners and further distributed in Texas.

      What to do

      Customers who purchased the recalled product should not consume it, but throw itaway or return it to the place of purchase.

      Consumers with questions about the recall may contact C.W. Whorton at (254) 584-0115.

      Texas Natural Meats of Lott, Texas, is recalling approximately 116 pounds of beef tongue that may be contaminated with specified risk materials.There h...

      Smart Balance Wheel self-balancing scooters/hoverboards recalled

      The lithium-ion battery packs can overheat

      Salvage World of Hattiesburg, Miss., is recalling about 700 self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of smoking, catching fire and/or exploding.

      The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.

      This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs.

      The hoverboards were sold in black, white, red, or blue.

      The scooters/hoverboards, manufactured in China, were sold at Salvage World stores in Hattiesburg, Mississippi, from August 2016, through March 2017, for about $150.

      What to do

      Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.

      Consumers may contact Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. (CT) Monday through Friday or online at www.salvageworldllc.com and click on Recall info for more information.

      Salvage World of Hattiesburg, Miss., is recalling about 700 self-balancing scooters/hoverboards.The lithium-ion battery packs can overheat, posing a ri...

      Casa Sanchez Foods recalls "Real”and “Spicy” guacamole

      The products may be contaminated with Listeria monocytogenes

      Casa Sanchez Foods of Hayward, Calif., is recalling all "Real Guacamole" and “Spicy Guacamole” products that may be contaminated with Listeria monocytogenes.

      No illnesses are reported to date in association with the product recall.

      The following products, sold in California, Nevada and Hawaii, are being recalled: 

      UPC #LOT #PRODUCTSIZE
      0 78732 00412 2276, 277, 278, 279, 282, 283, 284, 285, 289, 290, 291, 292, 293, 296, 300, 303, 306,310, 313, 317 and 318REAL GUACAMOLE9 OZ
      0 78732 00426 9276, 277, 278, 284, 285, 289, 291, 296, 310, 313 and 318SPICY GUACAMOLE9 OZ
      78732 00431-3    275, 276, 285, 289 and 313REAL GUACAMOLE9 OZ

      Use-by dates – 11/10/2017-12/19/2017 – are located on white sticker on the bottom label of package.

      What to do

      Customers who purchased the recalled products – some of which are beyond the Expiration Date and expected usability – should not consume them, but throw them away or return them to the place of purchase for a full refund.

      Consumers with questions may call Casa Sanchez Foods at (877) 227-2726 from 8 a.m. to 5 p.m. (PST). 

      Casa Sanchez Foods of Hayward, Calif., is recalling all "Real Guacamole" and “Spicy Guacamole” products that may be contaminated with Listeria monocytogene...

      Xerox unit fined for erroneous credit report information

      CFPB says over one million consumers were affected

      The Consumer Financial Protection Bureau (CFPB) has fined Conduent Business Services, formerly known as Xerox Business Systems, $1.1 million for erroneous information it sent about consumers to the three credit bureaus.

      The CFPB said the company's software errors resulted in the incorrect information being placed on one million consumers' credit reports, which lowered their credit scores and could have impacted their ability to borrow money.

      The company was also cited for its failure to tell all of its auto loan clients about the problem in its software. In addition to agreeing to the fine, Conduent has agreed to fix the software and explain the problem to its clients, CFPB said.

      “We have entered into a consent order with the Consumer Financial Protection Bureau stemming from a 2014 investigation," a company spokesman said in an email to ConsumerAffairs. "We are focused on maintaining open communications with customers regarding any changes our partners make to their software that may impact their reporting.”

      Flawed software

      The government's complaint alleges that Conduent used "flawed, unreleased loan-servicing software" that resulted in inaccurate and incomplete information about consumers being sent to credit reporting agencies.

      In some cases, CFPB said consumers’ credit files were missing the date of the borrowers’ first delinquent payment, or had an incorrect date. Other missing or incorrect information included the amounts of payments and past due amounts.

      Mistakes on credit reports have plagued consumers for years. Often consumers don't learn of incorrect information in their credit reports until they apply for a loan.

      Now easier to correct errors

      However, attorneys general from 31 states reached a settlement with the three credit reporting agencies in 2015 to make it easier for consumers to correct errors in their credit reports.

      The investigation examined how the credit reporting agencies investigate consumer disputes about errors on credit reports and increased accountability for the companies that provide credit information, known as data furnishers.

      The agreement required the credit bureaus to hold data furnishers to higher standards, provide greater protections for consumers who dispute information on their credit reports, limit the kinds of information that can go on a credit report, and provide additional consumer education.

      Consumers can review their credit reports from all three credit agencies once a year at no charge by going to www.annualcreditreport.com.

      The Consumer Financial Protection Bureau (CFPB) has fined Conduent Business Services, formerly known as Xerox Business Systems, $1.1 million for erroneous...

      Trafon Group recalls chicken and pork products

      The products did not undergo import inspection

      Trafon Group of Puerto Nuevo, P.R., is recalling approximately 297,828 pounds of chicken and pork products.

      The products were not presented at the U.S. point-of-entry for inspection.

      The following ready-to-eat pork and chicken and raw intact pork items, produced between April 26, 2017 and Sept. 27, 2017, by multiple Canadian establishments, are being recalled:

      • 12-oz. vacuum-packed packages containing 10 franks of “Harvest Creek CHICKEN FRANKS” with “Best by/Use by” dates of 12/07/2017 with lot code 93023.
      • 12-oz. vacuum-packed packages containing 10 franks of “Harvest Creek CHICKEN FRANKS” with “Best by/Use by” dates of 12/10/2017 with lot code 93023.
      • 48-lb. cases containing 8 6-lb. logs of “OLYMEL PLUS IMPORTED PORK SHOULDER PICNIC AND HAM” with lot codes of 71160.
      • 24-lb. cases containing 2 12-lb. logs of “Polean Fully COOKED Imported Ham” with lot codes of 727025.
      • Cartons containing 4 plastic wrapped frozen pork loins with random weights.
      • Cartons containing 4 plastic wrapped frozen pork loins with random weights and case codes of Cert. 828131/Canada 80.
      • Cartons containing 4 plastic wrapped frozen pork loins with random weights and case codes of Cert. 828132/Canada 80.
      • 2.29-lb packages containing center cut pork chops labeled "CHULETA DE CERDO CORTE CENTRO CANADA" with "Best by/Use by" dates of 10/31/2018.

      The recalled items were shipped to retail, hotel, restaurant and institutional locations in Puerto Rico.

      In addition, the USDA's Food Safety and Inspection Service (FSIS) is issuing a public health alert regarding roughly 6,907 pounds of chicken products produced by Productos Dany of Hatillo P.R., that may contain products that have been recalled because they contain previously recalled ingredients.

      These products were imported by the Trafon Group, but were not presented for FSIS re-inspection and are subject to recall.

      The following not ready-to-eat chicken items, produced and packaged from October 30, 2017, through November 7, 2017, are subject to the public health alert:

      • 6.72-lb. plastic wrapped cases containing 24-count of individually wrapped “Productos Dany Inc., Cheese Dog” with lot code(s) 302, 303, 304, 305, 306, 309 or 310.
      • 9.10-lb. plastic wrapped cases containing 24-count of individually wrapped “Productos Dany Inc. Doggie Pizza” with lot code(s) 302, 304, 305, 306, 309 or 310.

      The products, bearing establishment number “P-45932” inside the USDA mark of inspection, were shipped to retail locations in Puerto Rico.

      There are no confirmed reports of adverse reactions due to consumption of any of these products.

      What to do

      Consumers who have purchased the above products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions may contact Javier Pietrantoni at (787) 342-7272 or at Javier.pietrantoni@trafongroup.com.

      Trafon Group of Puerto Nuevo, P.R., is recalling approximately 297,828 pounds of chicken and pork products.The products were not presented at the U.S....

      Nissan recalls model year 2012 Versa Hatchbacks

      Road salt may corrode the front coil springs

      Nissan North America is recalling 1,119 model year 2012 Versa Hatchback vehicles that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin.

      Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

      If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.

      What to do

      Nissan will notify owners, and dealers will replace both front coil springs, free of charge.

      The recall is expected to begin November 27, 2017.

      Owners may contact Nissan customer service at 1-800-647-7261. 

      Nissan North America is recalling 1,119 model year 2012 Versa Hatchback vehicles that were sold or ever registered in the District of Columbia, Connecticut...

      Sukhi's Gourmet Indian Foods recalls chicken tikka masala

      The product may be contaminated with Listeria monocytogenes

      Sukhi’s Gourmet Indian Foods of Hayward, Calif., is recalling approximately 264 pounds of chicken tikka masala.

      The product may be contaminated with Listeria monocytogenes.

      There have been no confirmed reports of adverse reactions due to consumption of these products.

      The following cooked, ready-to-eat item, produced on November 7, 2017, is being recalled:

      • 11-oz. frozen microwaveable sealed containers of “Sukhi’s CHICKEN TIKKA MASALA with NAAN BREAD & BASMATI RICE” with a “USE BY” date of 11/07/2018 and lot number 83790.

      The recalled product, bearing establishment number “P-44187” on the side of the individual product cartons, were shipped to a distributor in California.

      What to do

      Customers who purchased the recalled products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions may contact Donna Soares at (510) 336-8372.

      Sukhi’s Gourmet Indian Foods of Hayward, Calif., is recalling approximately 264 pounds of chicken tikka masala.The product may be contaminated with Lis...

      Tech Drift recalls self-balancing scooters/hoverboards

      The lithium-ion battery packs can overheat

      Tech Drift of Los Angeles, Calif., is recalling about 100 self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of the products smoking, catching fire and/or exploding.

      No incidents or injuries have been reported.

      This recall involves Tech Drift self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboards were sold in black and white.

      The scooters/hoverboards, manufactured in China, were sold online at www.techdrift.com and www.amazon.com from December 2015 through April 2016 for between $400 and $500.

      What to do

      Consumers should immediately stop using the recalled scooters/hoverboards and contact Tech Drift for instructions on returning their hoverboard for a free UL2272-certified replacement unit.

      Consumers may contact Tech Drift at 800-491-0264 from 9 a.m. to 5 p.m. (PT) Monday through Friday or email techdriftmyk@gmail.com for more information.

      Tech Drift of Los Angeles, Calif., is recalling about 100 self-balancing scooters/hoverboards.The lithium-ion battery packs can overheat, posing a risk...

      Obamacare Open Enrollment bringing higher premiums

      But one study finds more generous subsidies for many consumers

      Consumers purchasing healthcare policies under the Affordable Care Act (ACA) are finding higher premiums and, in some cases, fewer options, according to an analysis by the Kaiser Family Foundation (KFF).

      Consumers also have less time to make a decision this year. The Open Enrollment Period started November 1 and ends December 15 -- about half the time of the last Open Enrollment period.

      In its report, KFF says premiums are going up for two main reasons. The first is that the Trump Administration has ended the government's payments to insurance providers for cost-sharing reductions, which passes more of the burden onto consumers.

      The second reason is that some large insurance providers have withdrawn from the Marketplace in some areas, meaning consumers in some counties have only one provider. KFF says the lack of competition most likely boosted premium costs.

      Rising costs across all tiers

      All ACA policies must provide some coverage of what are deemed "essential services," but some policies provide more coverage than others. The least expensive policies, which generally provide the least coverage, are called bronze policies.

      The middle level policies -- more expensive than bronze but with more coverage -- are silver policies. The top tier of coverage is in the form of gold policies.

      KFF's cost breakdown shows the premium for the cheapest bronze plan in the ACA Marketplace is going up an average of 17 percent next year while the average premium for silver plans has jumped a whopping 35 percent. The premium for the lowest-cost gold policy has gone up 19 percent.

      Why silver plans cost more

      “Premiums for silver plans are rising much more than those for bronze or gold plans because in many states insurers loaded the cost from the termination of the cost-sharing reduction payments entirely on the silver tier,” the authors explain.

      Depending on location and income, some consumers will receive subsidies to reduce monthly premiums, and the KFF report says these subsidies will help some policyholders offset the much higher premiums.

      For many consumers who receive tax credits to help pay premiums, the out-of-pocket cost will be lower in 2018. Since tax credits are calculated using the cost of the second-lowest-cost silver plan in each area, the rising cost of silver plans results in more generous tax credits.

      That will make the cost of bronze and gold plans, which are not increasing in cost as much as silver plans, more affordable for consumers receiving subsidies.

      “In fact, after these increases, the lowest-cost gold premium is lower than the lowest-cost silver premium in 478 counties,” the authors write.

      Market is stabilizing

      Despite rising costs, KFF senior vice president Larry Levitt says the individual insurance market has recently stabilized. Insurance companies lost a lot of money in the first few years of the ACA's operation, but premiums rose sharply this year and most insurance companies have made a profit.

      However, challenges remain for consumers trying to choose a policy during the shorter Open Enrollment period. Levitt says the Trump Administration has reduced resources to help consumers select health insurance policies. It cut outreach advertising budgets and reduced grants to navigators -- people hired to answer consumers' questions about available healthcare policies.

      Consumers purchasing healthcare policies under the Affordable Care Act (ACA) are finding higher premiums and, in some cases, fewer options, according to an...

      Drone Nerds recalls self-balancing scooters/hoverboards

      The lithium-ion battery packs can overheat

      Drone Nerds Inc of Aventura, Fla., is recalling about 700 self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of the products smoking, catching fire and/or exploding.

      No incidents or injuries are reported.

      This recall involves certain Drone Nerds self-balancing scooters, commonly referred to as hoverboards . The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors.

      The scooters/hoverboards, manufactured in China, were sold at the Drone Nerds store in Aventura, Florida, and online at www.dronenerds.com from November 2015, through March 2016, for about $300.

      What to do

      Consumers should immediately stop using the recalled hoverboards and contact Drone Nerds to return the unit to receive a full refund or store credit.

      Consumers may contact Drone Nerds toll-free at 888-785-7543 from 10 a.m. to 4 p.m. (ET) Monday through Friday, by email at hbrecall@gmail.com or online at www.dronenerds.com and click on “Recall Notice” for more information.

      Drone Nerds Inc of Aventura, Fla., is recalling about 700 self-balancing scooters/hoverboards.The lithium-ion battery packs can overheat, posing a risk...

      Model year 2016-2017 Nissan Rogues recalled

      The recliner joints on the lower seat frame for the rear seats may not be welded properly

      Nissan North America is recalling 4,883 model year 2016-2017 Nissan Rogues.

      The recliner joints on the lower seat frame for the rear seats may have improper welds.

      The recalled vehicles, therefore, fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

      The insufficient welds can increase the risk of injury to the seats' occupants in the event of a crash.

      What to do

      Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge.

      The recall is expected to begin December 4, 2017.

      Owners may contact Nissan customer service at 1-800-647-7261.

      Nissan North America is recalling 4,883 model year 2016-2017 Nissan Rogues.The recliner joints on the lower seat frame for the rear seats may have impr...

      Zhaoqing recalls Antares Comfort A5 tires

      These tires may experience sidewall separation

      Zhaoqing Junhong Co. is recalling 1,916 Antares Comfort A5 tires, size LT 225/75R16 118/116S 10 PR.

      The tires may experience sidewall separation, thus failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."

      A tire sidewall separation increases the risk of a crash.

      What to do

      Zhaoqing will notify owners and dealers will replace the tires, free of charge.

      The recall is expected to begin in November 2017.

      Owners may contact Zhaoqing customer service at 1-855-444-5120.

      Zhaoqing Junhong Co. is recalling 1,916 Antares Comfort A5 tires, size LT 225/75R16 118/116S 10 PR.The tires may experience sidewall separation, thus f...

      Model year 2014-2018 Mitsubishi Mirages recalled

      The vehicle's airbags may not deploy properly

      Mitsubishi Motors North America (MMNA) is recalling 83,555 model year 2014-2018 Mirage vehicles.

      The internal acceleration sensor in the Safety Restraint System (SRS) Electronic Control Unit (ECU) can misinterpret vibrations such as those from poor road conditions or a flat tire to be a sensor error thereby disabling the airbags from deploying in a crash.

      Airbags that do not deploy as designed in a crash increase the risk of injury.

      What to do

      MMNA will notify owners, and dealers will reprogram the SRS-ECU software, free of charge.

      The recall is expected to begin in November 2017.

      Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-006.

      Mitsubishi Motors North America (MMNA) is recalling 83,555 model year 2014-2018 Mirage vehicles.The internal acceleration sensor in the Safety Restrain...

      Simplified Wireless recalls iHoverspeed self-balancing scooters/hoverboards

      The lithium-ion battery packs can overheat

      Simplified Wireless of Element, N.Y., is recalling about 900 iHoverspeed self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of the products smoking, catching fire and/or exploding.

      No incidents or injuries are reported.

      This recall involves all iHoverspeed self-balancing scooters, commonly referred to as hoverboards.

      The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs.

      They were sold in black, blue, red and white and have “iHoverspeed” printed on the front.

      The scooters/hoverboards, manufactured in China, were sold at Amazon.com, iHoverspeed.com and other online retailers from November 2015 to December 2015 for between $290 and $330.

      What to do

      Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Simplified Wireless to return their unit to receive a free UL2272-certified replacement unit.

      Consumers may contact Simplified Wireless toll-free at 833-220-1212 from 11 a.m. to 5 p.m. (ET) Monday through Friday or by email at simplifiedrecall@gmail.com.

      Simplified Wireless of Element, N.Y., is recalling about 900 iHoverspeed self-balancing scooters/hoverboards.The lithium-ion battery packs can overheat...

      Yorgo’s Foods recalls all Greek-style food products

      The products may be contaminated with Listeria monocytogenes

      Yorgo’s Foods of Manchester N.H., is recalling all of its Greek-style food products.

      The products may be contaminated with Listeria monocytogenes.

      No illnesses have been reported to date.

      The following products, distributed to retail stores nationwide in 8, 12, 16 and 32-oz. plastic cups or 2 and 5-lb. plastic bags, are being recalled:

      UPC #PRODUCTSIZE
      7 56248 10002 5ORIGINAL HOMMUS8 OZ
      7 56248 10008 7VEGETABLE HOMMUS8 OZ
      7 56248 10015 5GARLIC HOMMUS8 OZ
      7 56248 10016 2ROASTED RED PEPPER HOMMUS8 OZ
      7 56248 10018 6LEMON PEPPER HOMMUS8 OZ
      7 56248 10019 3CHIPOLTE PEPPER HOMMUS8 OZ
      7 56248 10003 2BABA GHANNOUJ8 OZ
      7 56248 10031 5SUNDRIED TOMATO HOMMUS8 OZ
      7 56248 10032 2GREEN OLIVE HOMMMUS8 OZ
      7 56248 10067 4SPINACH HOMMUS AND ARTICHOKE8 OZ
      7 56248 10034 6GARLIC AND CHIVE HOMMUS8 OZ
      7 56248 10004 9GRAPE LEAVES8 OZ
      0078 7208TRADER JOE’S CILANTRO & CHIVE YOGURT DIP 8 OZ 
      0078 7239TRADER JOE’S TAHINI SAUCE8 OZ 
      7 56248 10005 6ORIGNAL HOMMUS16 OZ
      7 56248 10014 8GARLIC HOMMUS16 OZ
      7 56248 10017 9ROASTED RE PEPPER HOMMUS16 OZ
      7 56248 10006 3BABA GHANNOUJ16 OZ
      7 56248 10010 0ORIGINAL HOMMUS32 OZ
      7 56248 10016 2PARTY TRAY RED PEPPER HOMMUS2LB
      7 56248 10049 0YOGURT DIP CILANTRO & CHIVE8 OZ
      7 56248 10053 7TZATZIKI8 OZ
      7 56248 10100 8ORIGINAL HOMMUS 5 LB
      7 56248 10057 5TABOULE SALAD5 LB
      VEGETABLE HOMMUS5LB
      BABA GHANNOUJ5LB
      GARLIC HOMMUS5LB
      ROASTED RED PEPPER5LB
      TAHINI SAUCE5LB
      GRAPE LEAVES5LB
      FALAFEL5LB
      TZATZIKI5 LB
      7 56248 10068 1CHICKPEA SALAD5LB
      7 56248 10069 8BLACK BEAN SALAD5LB
      7 56248 10071 1THREE BEAN SALAD5LB
      7 56248 10001 8TABOULE SALAD7 OZ
      7 56248 10007 0TABOULE SALAD14 OZ
      7 56248 10061 2CHICKPEA SALAD12 OZ
      7 56248 10062 9BLACK BEAN SALAD12 OZ
      7 56248 10063 6THREE BEAN SALAD12 OZ
      7 56248 10064 3VEGAN HOPPIN SALAD12 OZ
      7 56248 10097 1PARTY TRAY  ORGINAL HOMMUS2LB

      What to do

      Customers who purchased the recalled products should discard them or return them to the store where purchased for credit.

      Consumers with questions may contact the company at 1-603-624-5830, Monday – Friday, 9am – 4pm or online at www.yorgofoods.com.

      Yorgo’s Foods of Manchester N.H., is recalling all of its Greek-style food products.The products may be contaminated with Listeria monocytogenes.No...

      GM recalls Chevrolet Silverado 3500s and GMC Sierra 3500s

      The low fuel level sensor for one of the vehicle's two tanks may stick

      General Motors is recalling 35,292 model year 2011-2015 Chevrolet Silverado 3500s and GMC Sierra 3500s equipped with dual fuel tanks.

      The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

      If the front tank overfills, the excess pressure may cause it tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

      What to do

      GM will notify owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge.

      Interim notices are expected to be mailed December 18, 2017, and owners will receive a second notice in February 2018 when the remedy is expected to be available.

      Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

      General Motors is recalling 35,292 model year 2011-2015 Chevrolet Silverado 3500s and GMC Sierra 3500s equipped with dual fuel tanks.The low fuel level...

      Survey finds salaries stagnating in spite of improved economy

      Only 48 percent of U.S. workforce increased their income in the last year

      As the economy improves and stock market hits record highs, one might expect an uptick in pay raises. Unfortunately, a new survey from Bankrate.com shows that only 48 percent of employees got a raise, bonus, or higher-paying job over the last 12 months. 

      The Bureau of Labor Statistics (BLS) puts those numbers in perspective when it measures earnings against the cost of living. It reported this week that real average hourly earnings for all employees actually went down 0.1 percent from September to October.

      The decrease is entirely due to wages staying stagnant and the cost of living, as measured by the Consumer Price Index (CPI), going up 0.1 percent. Average earnings were up slightly on a year-over-year basis.

      Top-performers also face challenges

      Bruce McClary, vice president for communications at the National Foundation for Credit Counseling (NFCC), says the recent growth in the private sector economy has been a big win for top-performing employees who are being rewarded for their efforts and who are advancing their careers.

      But he notes that sudden increases in income can create a challenge, tempting the employee to increase spending at the expense of savings.

      "All too often, the temptation is to spend more when income and job stability increase," McClary told ConsumerAffairs. "We are already seeing an upward creep in credit card delinquency rates at the same time as revolving credit balances are also on the way up."

      The New York Federal Reserve reported this week that credit card and auto loan delinquency rates increased in the third quarter. At the same time, total household debt increased by $116 billion to $12.96 trillion in the three month period.

      Stretching a stagnant income

      For those who didn't get a raise, McClary says the challenge is different. To get ahead, they need to cut expenses and McClary says the best way to do that is reduce credit card debt.

      "High interest debt has a dampening effect on the growth of savings, a key factor in financial stability," he said. "Prioritize the payoff of debt that carries the highest interest and fees so those payments can be added to your savings when that debt is out of the way."

      In the end, consumers trying to cut expenses are better off focusing on budget adjustments that are sustainable. That means the most effective cuts may seem modest but will pay off over time.

      "The biggest cuts may not be as beneficial over the long term if they cause greater pressure in other spending categories or lead to unacceptable quality of life issues," McClary said.

      As the economy improves and stock market hits record highs, one might expect an uptick in pay raises. Unfortunately, a new survey from Bankrate.com shows t...

      Go Wheels self-balancing scooters/hoverboards recalled

      The lithium-ion battery packs can overheat, posing a fire risk

      Four Star Imports of Memphis, Tenn., is recalling about 1,800 Go Wheels self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of the products smoking, catching fire and/or exploding.

      The firm has received one report of a self-balancing scooter/hoverboard overheating. There have been no reports of injuries or property damage.

      This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards.

      The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs.

      “Go Wheel” is printed in a circle on the middle of the unit where the sides connect. The “Go Wheel” identification will illuminate when the hoverboard is powered on.

      They were sold in black, white, red, blue, gold and pink.

      The self-balancing scooters/hoverboards, manufactured in China, were sold exclusively at Village Mart store in Memphis, Tenn., from October 2015 to March 2016 for about $200.

      What to do

      Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.

      Consumers may contact Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. (CT) or online at www.villagemart.com.

      Four Star Imports of Memphis, Tenn., is recalling about 1,800 Go Wheels self-balancing scooters/hoverboards.The lithium-ion battery packs can overheat,...

      Forever 21 investigating possible card hack

      Company not sure which stores might have been affected

      If you used a credit or debit card at Forever 21 between March and October, your card's information may have been compromised.

      The fashion retailer, a fixture at malls around the country, says it is investigating a third party report of "unauthorized access" to stored data from debit and credit cards used at some of its stores.

      At this point in the investigation, the company says it isn't known which stores may have been affected, but it is evident only certain point of sale systems were compromised.

      Mark Cline, a vice president at business security service Netsurion, says hackers have found it easy and profitable to introduce malware to these point of sale terminals, stealing the card data and selling it on the dark web.

      "With their millions of customers, large retailers like Forever 21 have typically been the hardest hit," Cline said in an email to ConsumerAffairs. "Companies must pay up to $172 per stolen record in clean-up costs. A major retailer just paid $18.5 million to address the impact of its 2013 hack, which resulted in 41 million stolen credit cards."

      Businesses should harden card terminals

      Cline says businesses should make it a priority to harden their IT and point of sale security, especially with the holiday shopping season approaching. Forever 21 said that some–but not all–of its point of sale terminals had been encrypted.

      Forever 21 urges customers who used credit or debit cards at its stores to closely monitor their statements for unauthorized charges. If you find a charge you did not make, notify your bank or credit card company immediately to limit your liability.

      The Federal Trade Commission (FTC) notes that once your report the loss of a card, or evidence of unauthorized use, federal law protects you from further liability. The FTC says you should also follow up a phone call with a letter or email, including your account number, the date and time when you noticed your card was missing, and when you first reported the loss.

      It is also a good idea to notify your bank or credit card company that you used the card at Forever 21 between March and October so they can issue a new card.

      If you used a credit or debit card at Forever 21 between March and October, your card's information may have been compromised.The fashion retailer, a f...

      Experts predict attractive car deals for Black Friday

      More consumers can expect to find a new car under the tree this year

      Automotive experts say consumers may find some of the best new car deals of the year during Black Friday sales.

      With auto sales in a slump, dealers are offering more incentives to move vehicles off the lot. And if you think seasonal car commercials showing new cars being given as gifts are unrealistic, late year sales statistics suggest they ring true. Last December's new car sales were the highest of 2016.

      Jessica Caldwell, director of industry analysis at Edmunds, expects strong demand this year for SUVs, which may make sedans a more attractive buy.

      "America's love affair with the crossover SUV has only strengthened in 2017, which has negatively affected the popularity of cars," Caldwell told ConsumerAffairs. "We'd expect to see more generous deals for the slow moving passenger car segment until automakers are able to bring production levels in line with the new reality of demand."

      This year, consumers most likely will continue to seek out deals on trucks and small SUVs. Those segments have consistently led sales for much of 2017, aided by relatively low gasoline prices.

      November deals

      According to research from Kelley Blue Book (KBB), there are some especially good lease deals throughout the month of November. For example, consumers can lease the 2017 Acura ILX for $199 a month with $2,499 due at signing.

      On a purchase, you can find a 2017 Hyundai Sonata for under $21,000 with $3,350 cash back. Kia's popular small SUV, the Sorento, goes for around $27,000 with zero percent financing to qualified buyers, plus $1,000 cash back.

      Research shows that Black Friday ranks high among holidays as a time for new car shopping. While Presidents' Day sales have been common for decades, dealers have only recenlty started capitalizing on Black Friday as a time to draw in consumers with special deals.

      This year's Black Friday deals may be especially attractive because automakers have had to roll out greater incentives, both in the form of cash back and in low rate financing.

      "Incentives reached near-record levels in October, so we expect automakers to continue to sweeten savings as the year winds down," Caldwell said.

      Black Friday shopping tips

      To get the best deal during a Black Friday sale, consumers should do plenty of research ahead of time. Check to see which makes and models are offering incentives, and use that information to compare prices.

      Try to take test drives before Black Friday. You'll likely encounter some sales pressure to buy on the spot, but promise to return on Black Friday. Remember that large crowds on Black Friday will create delays in getting behind the wheel if you wait until then to test drive.

      Make sure you read the fine print. When considering the dealer's price, make sure it's the out-the-door price and includes all the fees and extras.

      Automotive experts say consumers may find some of the best new car deals of the year during Black Friday sales.With auto sales in a slump, dealers are...

      Digital Products recalls iLive self-balancing scooters/hoverboards

      The lithium-ion battery packs can overheat, posing a fire hazard

      Digital Products International (DPI) of St. Louis, Mo., is recalling about 8,700 iLive self-balancing scooters/hoverboards.

      The lithium-ion battery packs can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.

      The company has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.

      This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit.

      The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. “iLive” is printed in the center of the hoverboard’s top surface as well as underneath the top deck, facing the ground.

      The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.

      The hoverboards, manufactured in China, were sold at Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016, through March 2017, for between $170 and $200.

      What to do

      Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

      Consumers may contact DPI at 800-311-9263 Monday through Friday, 8 a.m. to 5 p.m. (CT) or online at www.iliveelectronics.com and click on “Product Safety and Recalls” for more information.

      Digital Products International (DPI) of St. Louis, Mo., is recalling about 8,700 iLive self-balancing scooters/hoverboards.The lithium-ion battery pack...

      Yorgo Foods recalls Hommus and Baba Ghannouj

      The products may be contaminated with Listeria monocytogenes

      Yorgo Foods of Manchester N.H., is recalling certain Hommus and Baba Ghannouj varieties that may be contaminated with Listeria monocytogenes.

      No illnesses have been reported to date in connection with this problem.

      The following products, which come in an 8-oz. (227g), clear plastic package marked with SELL BY: JAN 05 2018 TH on the side of the cup, are being recalled:

      • Yorgo’s FOODS Original Hommus – UPC: 7 56248 10002 5
      • Yorgo’s FOODS Garlic Hommus – UPC: 7 56248 10015 5
      • Yorgo’s FOODS Green Olive Hommus – UPC: 7 56248 10032 2
      • Yorgo’s FOODS Spinach & Artichoke Hommus - UPC: 7 56248 10067 4
      • Yorgo’s FOODS Roasted Red Pepper Hommus – UPC: 7 56248 10016 2
      • Yorgo’s FOODS Lemon Hommus – UPC: 7 56248 10018 6

      The following products, which are in a 16-oz. (454g), clear plastic package marked with SELL BY: JAN 05 2018 TH and SELL BY: JAN 05 2018 F are being recalled:

      • Yorgo’s FOODS Original Hommus – UPC: 7 56248 10005 6
      • Yorgo’s FOODS Roasted Red Pepper – UPC: 7 56248 10017 9
      • Yorgo’s FOODS Baba Ghannouj – UPC: 7 56248 10006 3
      • Yorgo’s FOODS Garlic Hommus – UPC: 7 56248 10014 8

      The recalled products were distributed at retail stores in New York and New Jersey.

      What to do

      Customers who purchased the recalled products should return them to the place of purchase for a full refund.

      Consumers with questions may contact the company at 1-603-624-5830, M-F 9am- 4 pm.

      Yorgo Foods of Manchester N.H., is recalling certain Hommus and Baba Ghannouj varieties that may be contaminated with Listeria monocytogenes.No illness...

      Ford Transit vehicles with trailer tow module recalled

      Water can enter the tow modules and corrode the wiring

      Ford Motor Company is recalling 65,206 model year 2015-2017 Ford Transit vehicles, equipped with a trailer tow module.

      Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

      An electrical short can increase the risk of a fire, while turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

      What to do

      Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge.

      Interim notices informing owners of the safety risk are expected to be mailed in November 2017. Owners will receive a second notice when the remedy becomes available.

      Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.

      Ford Motor Company is recalling 65,206 model year 2015-2017 Ford Transit vehicles, equipped with a trailer tow module.Water can enter the tow modules a...

      Dollar Mania recalls Sonic Smart Wheels self-balancing scooters/hoverboards

      The lithium-ion battery packs can overheat

      Dollar Mania of Bossier City, La., is recalling about 1,000 self-balancing scooters/hoverboards.

      The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

      The firm has received one report of a self-balancing scooter/hoverboard catching fire in Louisiana in 2017 resulting in approximately $40,000 of property damage to a consumer’s home. No injuries have been reported.

      This recall involves Sonic Smart Wheels self-balancing scooters, commonly referred to as hoverboards, with model number S-01 or SBW666SL printed on the bottom of the unit.

      The hoverboards have two wheels at either end of a platform and are powered by lithium-ion batteries.

      The hoverboards were sold in black, blue, green, red, white and yellow and have an “S” printed in the center of the wheel caps.

      The self-balancing scooters/hoverboards, manufactured in China, were sold exclusively at Dollar Mania stores in Bossier City and Shreveport, La., from August 2015 through December 2016 for about $200.

      What to do

      Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Dollar Mania for instructions on returning the hoverboard to receive a free UL2272-certified replacement unit.

      Consumers may contact Dollar Mania toll-free at 844-333-4457 from 8 a.m. to 6 p.m. (CT) Monday through Friday or online on the Dollar Mania Facebook page for more information. 

      Dollar Mania of Bossier City, La., is recalling about 1,000 self-balancing scooters/hoverboards.The lithium-ion battery packs in the self-balancing sco...

      Consumers increasingly satisfied with pay TV providers

      Study finds consumers are a little less willing to 'cut the cord'

      Consumers are increasingly satisfied with their pay TV providers, according to a new study by J.D. Power and Associates. The findings run counter to the prevailing wisdom that consumers are abandoning pay TV in favor of so called "over the top" video streaming services like Netflix and Hulu.

      J.D. Power researchers discovered that consumers are increasing their consumption of both types of video content. Satisfaction with the overall streaming video service experience improved slightly over last year.

      At the same time, consumers are spending nearly an hour more per week watching regularly scheduled television programming than they did two years ago.

      Peter Cunningham -- Technology, Media, and Telecommunications Practice Lead at J.D. Power -- says the typical household is watching an average of 17.4 hours of regularly scheduled programming in a typical week, up from 16.6 hours in 2015.

      Economic issue?

      Several years ago the economy was still struggling to recover. Cunningham says "cord cutting" -- the trend of people giving up pay TV for streaming services like Netflix -- was largely an economic issue. Now that the economy is recovering, consumers are less likely to cut the cord and more likely to obtain content from a variety of sources.

      "Our study finds the vast majority of people paying for traditional TV services also subscribe to streaming services," Cunningham told ConsumerAffairs. "So when economic times are tougher, they sometimes are willing to give up the more expensive pay TV services."

      When consumers can afford both pay TV and video streaming services, they are more likely to use both.

      Technology drives satisfaction

      AT&T/DIRECTV scored highest in customer satisfaction among pay TV providers. On a regional basis, Verizon was highest in the East; Dish Network leads the South and North Central Regions; and AT&T DIRECTV took top honors in the West.

      Cunningham notes that increased satisfaction with pay TV might have as much to do with technology as content. As an example, he cites Comcast's X1 service, which has a voice activated remote and intuitive menu.

      "What we see is customers are much less likely to cut the cord if they have a good experience engaging with a provider's technology and the set top box experience," Cunningham said. "What customers care about the most is just making sure the product works. They just want to make sure the network itself is solid."

      Satisfaction with streaming services can also often be influenced by consumers' satisfaction with their internet service providers (ISP). In the East, J.D. Power found ISP satisfaction is highest for Verizon. In the North Central region, AT&T/DIRECTV has the most satisfied customers. Cox Communications ranks highest in the West.

      Consumers are increasingly satisfied with their pay TV providers, according to a new study by J.D. Power and Associates. The findings run counter to the pr...

      Empire Kosher Poultry recalls chicken breasts

      The products may be contaminated with pieces of metal

      Empire Kosher Poultry of Mifflintown, Pa., is recalling approximately 10,839 pounds of raw poultry products.

      The products may be contaminated with extraneous materials, specifically pieces of metal.

      There are no confirmed reports of adverse reactions due to consumption of these products.

      The following items, produced and packaged on November 2, 2017, are being recalled:

      • 4 to5.25-lbs. tray packages containing chicken breasts labeled “Empire KOSHER NATURAL Chicken Breasts, Boneless & Skinless” with case code 46375 and “Sell By” date 11/14/17.
      • 1 to1.25-lbs. tray packages containing chicken breasts labeled “Empire KOSHER NATURAL Chicken Breasts, Boneless & Skinless” with case code 7488 and “Sell By” date 11/16/17.
      • 2.5-lbs. tray packages containing chicken breasts labeled “Empire KOSHER NATURAL Chicken Breasts, Boneless & Skinless” with case code 7598 and “Sell By” date11/16/17.
      • 1 to1.25-lbs. tray packages containing chicken breasts labeled “Empire KOSHER NATURAL Chicken Breasts, Boneless & Skinless” with case code 92615 and “Sell By” date 11/17/17.
      • 1 to 1.25 –lbs. tray packages containing chicken breasts labeled “Empire KOSHER NATURAL Chicken Breasts, Boneless & Skinless” with case code 7888 and “Sell By” date 11/16/17.

      The recalled products, bearing establishment number “P-1015” inside the USDA mark of inspection, were shipped to retail locations nationwide.

      What to do

      Customers who purchased the recalled products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions about the recall may contact the firm toll-free at (800) 570-5718. 

      Empire Kosher Poultry of Mifflintown, Pa., is recalling approximately 10,839 pounds of raw poultry products.The products may be contaminated with extra...

      Volkswagen recalls Tiguan LWB vehicles

      The back-up lights in the taillight assemblies may not be bright enough

      Volkswagen Group of America is recalling 5,509 model year 2018 Volkswagen Tiguan long wheel base (LWB) vehicles.

      The back-up lights in the taillight assemblies may not be bright enough.

      As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

      If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.

      What to do

      Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge.

      The recall is expected to begin in December 2017.

      Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.

      Volkswagen Group of America is recalling 5,509 model year 2018 Volkswagen Tiguan long wheel base (LWB) vehicles.The back-up lights in the taillight ass...

      Nature’s Touch recalls green beans

      The product may be contaminated with Listeria monocytogenes

      Nature’s Touch Frozen Foods of Front Royal, Va., is recalling Nature’s Touch Frozen Organic Fine Whole Green Beans.

      The product may be contaminated with Listeria monocytogenes.

      The are no reported illnesses to date associated with the recalled product.

      The following product, distributed through three retailers in Connecticut, Delaware, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont and Virginia, is being recalled:

      BrandProductSizeUPCBest Before Dates
      Nature’s TouchOrganic Fine Whole Green Beans10 oz (283g)8 73668 00141 82017 JUN 04 to 2019 
      JUN 21

      What to do

      Customers who purchased the recalled product should discard it or return it to the place of purchase for a full refund.

      Consumers with questions may contact the company at 1-877-850-2664 Monday through Friday from 9AM – 5 PM (EST) or by email at: info@naturestouch.ca.

      Nature’s Touch Frozen Foods of Front Royal, Va., is recalling Nature’s Touch Frozen Organic Fine Whole Green Beans.The product may be contaminated with...

      Black Friday arrives early this weekend

      Discounts pander to Thanksgiving prep and growing cohort of online shoppers

      Some major retailers aren't waiting another two weeks to unveil their Black Friday deals, offering special pricing on many popular products this weekend.

      Target, Best Buy, and Sam's Club are among the retailers hoping to keep up with Amazon, which began rolling out daily deal's at the beginning of the month.

      Target is looking to families playing host this Thanksgiving with 25 percent markdowns on name brand appliances like KitchenAid and Cuisinart, while Best Buy and Sam’s Club are cutting prices on mobile devices and TVs.

      Sam's Club markdowns will be this weekend only.

      Keeping up with Amazon

      Phil Dengler, principal at BestBlackFriday.com, says retailers may feel pressured to keep up with Amazon, which launched its daily "Countdown to Black Friday" Promotion November 1.

      "While other stores are holding pre-Black Friday events, they are largely being ignored compared to the press Amazon is receiving," Dengler told ConsumerAffairs.

      Amazon has rolled out a new "deal of the day" each day this month. Dengler says Amazon is also taking advantage of the trend of more holiday sales shifting to online and away from brick and mortar stores.

      "With Amazon being such a big player, online is going to remain a significant factor this year, but the in-store doorbuster is not dead yet," he said. "For example, Target has a great deal on a 55-inch 4K HDTV for only $249.99 this year, and it is not available online."

      More online sales

      But there is no question there will be more deals available online this year. Forrester analyst Fiona Swerdlow predicts that online holiday sales will grow 17 percent this year and will make up around 25 percent of U.S. ecommerce sales for the entire year.

      "Digital business executives at retailers and brands are optimizing every part of the shopping journey to win, serve, and retain empowered customers during this short make-or-break revenue period," she writes.

      The Consumer Technology Association (CTA) has published a survey showing 61 percent of consumers will use their smartphones to do some of their holiday shopping. Steve Koenig, senior director of market research, CTA, calls it a "seismic shift" in the way consumers are shopping for holiday gifts.

      Some major retailers aren't waiting another two weeks to unveil their Black Friday deals, offering special pricing on many popular products this weekend....

      Journey Cuisine recalls pork and chicken burritos and wraps

      The products may be contaminated with with Listeria monocytogenes

      Journey Cuisine of Denver, Colo., is recalling approximately 28,064 pounds of pork and chicken burritos and wrap products.

      The products may be contaminated with with Listeria monocytogenes.

      There have been no confirmed reports of adverse reactions due to consumption of these products.

      The following ready-to-eat items, produced from September 11, 2017, through October 26, 2017, are being recalled:

      • 8-lb. case containing 16 frozen burritos of “KING Soopers BACON BREAKFAST BURRITO” with “Sell By” dates from 03/11/18 to 4/26/18.
      • 8-lb. case containing 16 frozen burritos of “KING Soopers CARNITAS POTATO BURRITO (Burrito Carnitas Caliente)” with “Sell By” dates from 03/11/18 to 4/26/18.
      • 8-lb. case containing 16 frozen burritos of “KING Soopers CHICKEN QUESO BURRITO” with “Sell By” dates from 03/11/18 to 4/26/18.
      • 8-lb. case containing 16 frozen burritos of “KING Soopers SPICY SAUSAGE BURRITO (Burrito Spicy Breakfast)” with “Sell By” dates from 03/11/18 to 4/26/18.
      • 4-lb. case containing 8 sandwich kits of “SHAMROCK FOODS GRILLED CHICKEN WRAP” with “Use By” dates from 9/16/17 to 10/31/17.

      The recalled products, bearing establishment number “EST. 19822” inside the USDA mark of inspection, were shipped to retail locations in Colorado, New Mexico, Utah and Wyoming.

      What to do

      Customers who purchased the recalled products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions regarding the recall can contact the company at (866) 596-2385.

      Journey Cuisine of Denver, Colo., is recalling approximately 28,064 pounds of pork and chicken burritos and wrap products.The products may be contamina...

      Rucker’s recalls Dark Chocolate Peanuts

      The products contain milk, an allergen not declared on the label

      Rucker’s Wholesale and Service Co. of Bridgeport, Ill., is recalling Uncle Buck’s and Family Choice Dark Chocolate Peanuts.

      The products contain milk, an allergen not declared on the label.

      No illness associated with this recall has been reported.

      The recalled products are packaged in a 8.5-oz. clear twist tie bag with Uncle Buck’s and Family Choice labels and the UPC 0 52545 10226 8.

      The Uncle Bucks brand was distributed to Bass Pro Shops

      The Family Choice brand was distributed to Bomgaars Supply, L&M Fleet Supply, North 40 Outfitters and Runnings.

      The two brands were sold nationwide between March 7, 2016, and October 30, 2017.

      What to do

      Customers who purchased the recalled products and have an allergy to milk should not eat them, but destroy them.

      Consumers with questions may contact Rucker’s at 618-945-2411, or 800-663-1857 Mon – Fri 7:30am – 4:30pm (CST), or by email at customerservice@ruckerscandy.com.

      Rucker’s Wholesale and Service Co. of Bridgeport, Ill., is recalling Uncle Buck’s and Family Choice Dark Chocolate Peanuts.The products contain milk, a...

      C class Mercedes-Benz vehicles recalled

      The driveshaft could fail, resulting in a loss propulsion

      Mercedes-Benz USA (MBUSA) is recalling 2,098 model year 2015-2016 C63 AMG, model year 2015-2017 C63S and model year 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles.

      The rear axle differential mounting flange may fracture from repeated aggressive launches.

      A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.

      What to do

      MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge.

      The recall is expected to begin in December 2017.

      Owners may contact MBUSA customer service at 1-877-496-3691.

      Mercedes-Benz USA (MBUSA) is recalling 2,098 model year 2015-2016 C63 AMG, model year 2015-2017 C63S and model year 2017 C63S AMG Coupe and C63 AMG Cabrio...

      Haig’s Delicacies recalls Taboule Salad

      The product may be contaminated with E. Coli O157:H7

      Haig’s Delicacies of Hayward, Calif., is recalling 342 cases of Taboule Salad that may be contaminated with Escherichia coli O157:H7 bacteria (E. Coli O157:H7).

      No illnesses have been reported to date.

      The recalled product is packaged in a 10-oz. plastic tub with UPC 7-08756-77055-9, as well as a 3-unit multi pack with UPC 7-08756-37055-1 and a 6-lb. bulk foodservice bag with UPC 7-08756-77077-1.

      The affected lot is 17298 with an expiration date of 11/16/17, and was sold in retail stores in California.

      What to do

      Customers who purchased the recalled product should not consume it, but return it to the place of purchase for a full refund.

      Consumers with questions may contact the company at 1-510-782-6285 M-F 7:00am to 3:30pm.

      Haig’s Delicacies of Hayward, Calif., is recalling 342 cases of Taboule Salad that may be contaminated with Escherichia coli O157:H7 bacteria (E. Coli O157...

      Norco recalls children’s bicycles

      The cranks can bend or break during use, posing a fall hazard

      Norco Bicycles of Canada is recalling about 1,800 children’s bicycles with Samox cranksets sold in the U.S. and Canada.

      The cranks can bend or break during use, posing a fall azard.

      The firm has received four reports of the cranks bending or breaking. No injuries have been reported.

      This recall involves 2015, 2016 and 2017 model year Norco children’s bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths.

      The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm.

      Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2.

      The model name is located on the top tube of the bicycle.

      The bicycles, manufactured in China, were sold at Norco Bicycles dealers nationwide from May 2016, through September 2017, for between $400 and $1,700.

      What to do

      Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

      Consumers may contact Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. (PT) Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information.

      Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

      Norco Bicycles of Canada is recalling about 1,800 children’s bicycles with Samox cranksets sold in the U.S. and Canada.The cranks can bend or break dur...

      Taylor Farms Florida recalls salad with chicken products

      The product contains anchovies, an allergen not declared on the label

      Taylor Farms Florida of Orlando, Fla., is recalling approximately 732 pounds of salad with chicken products.

      The product contains fish (anchovies), an allergen not declared on the label. The product incorrectly contains Caesar salad dressing with anchovies instead of Bacon Ranch salad dressing.

      There are no confirmed reports of adverse reactions due to consumption of the recalled product.

      The the following ready-to-eat salad containing chicken, produced and packaged October 22 – 23, 2107, is being recalled:

      • 9.75-oz. plastic bowls containing “Taylor Farms American Style Pasta Salad” with a “USE BY 11/01/17” and case code of TFFLD 295 L5 EA.
      • 9.75-oz. plastic bowls containing “Taylor Farms American Style Pasta Salad” with a “USE BY 11/02/17” and case code of TFFLD 296 L5 JP.

      The recalled product, bearing establishment number “EST. 44818” inside the USDA mark of inspection, wase shipped to retail locations in Florida.

      What to do

      Customers who purchased the recalled product should not consume it, but throw it away or return it to the place of purchase.

      Consumers with questions about the recall may contact the Taylor Farms’ Crisis Hotline at (855) 455- 0098.

      Taylor Farms Florida of Orlando, Fla., is recalling approximately 732 pounds of salad with chicken products.The product contains fish (anchovies), an a...

      Holiday road trips may cost travelers more

      Certain U.S. regions hit hard with rising gas prices

      The price of gasoline moved sharply higher in the last week, driven primarily by supply problems in the Midwest and a new gas tax in California.

      The AAA Fuel Gauge Survey shows the national average price of regular is $2.53 a gallon, up nearly seven cents in the last seven days. The average price of premium is $3.06, up about six cents a gallon.

      California alone has a lot to do with the rise in the national average, as a new tax took effect this month.

      New gasoline tax

      After a new 12 cents a gallon gasoline tax took effect at the beginning of the month, California's statewide average price for regular jumped from $3.03 a gallon to $3.22. A year ago, the average price was $2.79 a gallon.

      Patrick DeHaan, senior analyst at GasBuddy, says the Great Lakes region is also partly responsible for the recent price hike due to a combination of factors.

      "We've had refinery maintenance, the Explorer Pipeline being slowed due to a leak and gasoline inventories at a two-year low," DeHaan told ConsumerAffairs. "Relief is coming for the Great Lakes, however, as the Explorer Pipeline re-opened late last week after repairs were made."

      DeHaan says the gas price pattern this fall has been very different from the norm. It started with Hurricane Harvey, which interrupted gas supplies from the Texas Gulf Coast. It's continued with an unexpected rise in world oil prices.

      Effect on holiday travel

      All of this, he says, means gas prices could be close to their 2017 highs during the holidays, which, in turn, could influence holiday travel decisions.

      "Prices during the holidays could be the highest in three years, but so far demand has strengthened as the year has progressed, and remains seasonally strong," DeHaan said.

      So far, rising prices at the pump have not dampened demand. AAA cites government data showing demand at the end of October was the highest since 2006, when the economy was flying high on the housing boom.

      “As consumers fill up their tanks more frequently, we are seeing supply levels tighten and gas prices increase," said AAA's Jeanette Casselano. "However, we don’t expect this increase to be long-term.”

      Another aspect of the sudden increase in gasoline prices is its geographical nature. The price of regular gas varies widely, depending on where you live.

      The Southeastern states, with the exception of Florida, are paying the lowest prices. The average ranges from $2.21 a gallon in Alabama to $2.36 in North Carolina.

      Motorists in the West are paying the most, with the highest prices found in California, Hawaii, and Alaska.

      The price of gasoline moved sharply higher in the last week, driven primarily by supply problems in the Midwest and a new gas tax in California.The AAA...

      King Soopers recalls deli broccoli salads and coleslaw

      The product may be contaminated with Listeria monocytogenes

      King Soopers is recalling deli broccoli salads and coleslaw sold in King Soopers and City Market stores in Colorado, Utah, New Mexico and Wyoming.

      The products may be contaminated with Listeria monocytogenes.

      No reports of illness or injury have been reported to date.

      The following products, sold from the service case in the deli department at King Soopers and City Market, are being recalled:

      ProductUPCCodeSize

      Deli Broccoli

      Almond Salad

      289861

      -2XXXX

      Purchased Between

      October 1, 2017

      and October 21, 2017

      Varies

      Asian Pasta

      Salad

      279867

      -4XXXX

      Purchased Between

      October 1, 2017

      and October 21, 2017

      Varies

      Deli Colorado

      Coleslaw

      247094

      -6XXXX

      Purchased Between

      October 1, 2017

      and October 21, 2017

      Varies

      Deli California

      Broccoli Salad

      237193

      -5XXXX

      Between

      October 1, 2017

      and October 21, 2017

      Varies

      What to do

      Customers who purchased the recalled products should not consume them, but return them to the place of purchase for a full refund or replacement.

      Consumers with questions may contact Kroger at 1-800-KROGERS, Monday through Friday 8:00 am – 12:00 am (ET) and Saturday & Sunday 8:00 am – 9:00 pm (ET).

      King Soopers is recalling deli broccoli salads and coleslaw sold in King Soopers and City Market stores in Colorado, Utah, New Mexico and Wyoming.The p...

      Volkswagen recalls Audi A4 Sedans, A4 allroads and A5 Sportbacks

      The aluminum trim on the front and rear doors can come loose

      Volkswagen Group of America is recalling 31,323 model year 2017-2018 Audi A4 Sedans and A4 allroads, and model year 2018 A5 Sportbacks.

      The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed increasing the risk of injury to vehicle occupants.

      What to do

      Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge.

      The recall is expected to begin in November 2017.

      Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.

      Volkswagen Group of America is recalling 31,323 model year 2017-2018 Audi A4 Sedans and A4 allroads, and model year 2018 A5 Sportbacks.The aluminum tri...

      Pacific Coast Fruit Company recalls processed salads

      The products may be contaminated wit Listeria monocytogenes

      Pacific Coast Fruit Company of Portland, Ore., is recalling various processed salads that may be contaminated with Listeria monocytogenes.

      There have been no reported illnesses associated with this recall to date.

      The following retail salads, packed in a 10-oz., 16-oz, 20-oz., and 25-oz. plastic clamshell style, are being recalled:

      DescriptionItem NumberBrandUPC CodeBest Used By Dates
      Carnival Cauli Florets 6/16 oz73633New Seasons Market10200 2446710/11/17-10/26/17
      Small Veg Tray w/Dressing 10 oz71675Pacific Coast Fruit20728 0171310/12/17-10/27/17
      Vegetable Tray 2/25 oz71444Pacific Coast Fruit20728 7144410/11/17-10/26/17
      Veggie Mix Bag 4/20 oz72013Pacific Coast Fruit20728 0171010/10/17-10/25/17

      The following value-added food service items, packed in 5-lb. – 20 lb. food service salad bags, are being recalled:

      DescriptionItem NumberUPC CodeBest Used By Dates
      Kit Cauliflower Cake FK, 6.6 lbs7370620728 7370610/12/17-10/27/17
      Kit Cauliflower Tabouleh 2/4.5 lbs7188620728 7188610/14/17-10/29/17
      Kit Roasting Cauli Cakes 8.10 lbs7289420728 7289410/14/17-10/29/17
      Kit Winter Citrus Slaw 2/7.15 lbs7190920728 7190910/09/17-10/29/17
      Stir Fry 5 lbs7230820728 7230810/11/17-10/26/17

      The recalled products were distributed to selected grocery, restaurant and deli chains in Oregon and Washington.

      What to do

      Customers who purchased the recalled products should not consume them, but destroy them or return them to the place of purchase.

      Consumers with questions may contact Pacific Coast Fruit at 503-234-6411 from 8 am – 4:30 pm (PST) Monday through Friday.

      Pacific Coast Fruit Company of Portland, Ore., is recalling various processed salads that may be contaminated with Listeria monocytogenes.There have be...

      Model year 2017-2018 Infiniti QX30s recalled

      The driver's air bag could inadvertently deploy

      Nissan North America is recalling 17,507 model year 2017-2018 Infiniti QX30s.

      The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

      If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

      What to do

      Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge.

      The recall is expected to begin December 18, 2017.

      Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

      Nissan North America is recalling 17,507 model year 2017-2018 Infiniti QX30s.The driver's air bag may unexpectedly deploy due to insufficient grounding...

      BMW recalls vehicles with crankcase ventilation issue

      The heater for the PCV valve may short circuit, posing a fire risk

      BMW of North America is recalling 740,561 model year 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles.

      The heater for the positive crankcase ventilation (PCV) valve may short circuit, causing the parts within the PCV valve to melt, increasing the risk of a fire -- even when the vehicle is not in use.

      What to do

      BMW will notify owners, and dealers will replace the PCV valve heater, free of charge.

      The recall is expected to begin December 18, 2017.

      Owners may contact BMW customer service at 1-800-525-7417.

      BMW of North America is recalling 740,561 model year 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si...

      Food and music draw travelers to Memphis

      From Graceland to civil rights attractions, the city has plenty to offer visitors

      Memphis, Tennessee draws visitors from around the world for two things -- its Southern cuisine and rich music heritage.

      On the banks of the Mississippi River, Memphis has a claim to being the birthplace of both the blues and rock and roll. In the early 20th century, Beale Street was lined with music clubs, restaurants, and shops, many owned by African Americans.

      After falling into neglect in the mid 20th century, Beale Street has been revitalized, with new blues clubs and restaurants that now make up one of the city's major tourist attractions.

      Another music landmark lies south of the city center in an area known as White Haven. Graceland is the sprawling manor home once owned by Elvis Presley, who many credit with launching rock and roll. The attraction is open to the public for daily tours, with ticket prices starting at $38.75 for adults.

      Next month, for the first time ever, holiday concerts will be hosted on the Graceland campus. The December 15 and 16 events will feature filmed performances of Presley on the big screen, accompanied by a live orchestra, well-known gospel singers, and an all-star rock and roll band.

      Legendary recording studios

      The tiny recording studio where Presley made his first recording is now a museum. Sun Records is open daily from 10:30 am to 5:30 pm, with tours at the bottom of every half-hour. Ticket prices start at $14 for adults.

      Stax Records is another Memphis music shrine that draws thousands of visitors each year. The record label made R&B artists like Albert King, Booker T. and the MGs, and Carla Thomas famous.

      The Stax recording studio is now a museum, with exhibits tracing the origin of its music from Southern gospel top soul hit-makers of the 1960s and '70s.

      Civil Rights Museum

      Memphis holds a prominent place in the civil right movement. In April 1968, Dr. Martin Luther King was assassinated when he came to the city to support striking garbage collectors.

      King's motel room at the Lorraine Motel has been preserved just the way he left it, seconds before he was shot, and is now part of a complex of buildings making up the National Civil Rights Museum.

      Another popular tourist spot is the Peabody Hotel, recently restored to its early 20th century grandeur. It was not only a favorite accommodation for out-of-town visitors, locals came to the hotel to watch a flock of ducks walk through the lobby and swim in the fountain.

      Nearly 90 years after their first appearance at the Peabody, ducks still visit the lobby fountain at 11 am and 5 pm daily.

      Bring your appetite

      Memphis restaurants are known for a number of Southern delicacies, including barbecue ribs. Memphis style ribs are smoked "dry," meaning they aren't smothered in sauce but are cooked with only a dry rub to enhance flavor.

      Experiential website Thrillist.com recently prepared a bucket list of things you need to eat in Memphis before you die. Topping its list is the BLFGT salad, which is a Memphis style BLT sandwich without the bread. Instead of regular red tomatoes, it comes with fried green tomatoes.

      Getting there

      Memphis International Airport serves the region, with flights by major domestic airlines and a few discount carriers. It's an especially busy airport since Fed Ex's distribution center is based there.

      Memphis is also a stopping point for Amtrak's north-south trains, including the famous "City of New Orleans."

      Memphis, Tennessee draws visitors from around the world for two things -- its Southern cuisine and rich music heritage.On the banks of the Mississippi...

      Survey shows millennials don't always understand their life insurance policies

      Here are some things you should know

      A Canadian survey has uncovered some gaps in what millennials know about life insurance. The poll of young adults in Ontario, between the ages of 25 and 35, found that fewer than half said they fully understand their life insurance policies.

      "I cannot imagine the U.S. market being much different," Bob Bland, CEO of online life insurance marketplace LifeQuotes, told ConsumerAffairs.

      Bland says these knowledge gaps are likely due to the complexity of certain life insurance products and the fact that the industry has changed so much that consumers never talk to a salesperson when they buy insurance.

      However, he says millennials who are starting families need to understand life insurance and how it fits into their lives.

      Term life insurance and income replacement

      "The purpose of life insurance is to replace the income of the family breadwinner," Bland said. "That includes not only the person earning the money but a spouse who is taking care of young or old family members at home. In this day and age, we absolutely recommend that a stay-at-home parent have life insurance."

      But how much life insurance coverage do you really need? Bland says financial planners typically recommend 10 to 15 times your annual earnings. If you earn $50,000 a year, that means $500,000 in coverage is a good starting point.

      Bland advises young families to consider term life insurance, which he says is very inexpensive. But just how inexpensive it is will depend on the amount of coverage, the term, and the health and lifestyle of the policyholder.

      Term insurance can be taken out for a specified term -- usually 10, 20, or 30 years. Most of these policies don't require a medical exam and, best of all, the rate stays the same over the life of the policy.

      "It's easy to understand, it covers death by any cause, at any time, at any place, except for suicide in the first two policy years," Bland said.

      Option to convert to permanent insurance

      At the end of the term, a policyholder may choose to convert the policy to permanent insurance. The premiums will be significantly higher than for the term policy, but Bland says many conversions can be done without a medical exam, an important detail if the policyholder has developed a chronic illness.

      The Canadian survey, conducted by the Financial Services Commission of Ontario, found only 47 percent of older millennials have life insurance. Anatol Monid, a commission director, says most people don't want to think about what might happen, but it's important to ask questions so you can make good financial decisions.

      Bland agrees, saying the more you know how life insurance works, the better protected you will be. You can start by comparing reviews of life insurance companies here.

      A Canadian survey has uncovered some gaps in what millennials know about life insurance. The poll of young adults in Ontario, between the ages of 25 and 35...

      Heating and air conditioning issue prompts huge BMW recall

      The heating and air conditioning system may overheat, posing a fire risk

      BMW of North America is recalling 672,775 model year 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles.

      The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.

      Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.

      What to do

      BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge.

      The recall is expected to begin December 18, 2017.

      Owners may contact BMW customer service at 1-800-525-7417.

      BMW of North America is recalling 672,775 model year 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i...

      Paragon Foods recalls bagged broccoli florets

      The product may be contaminated with Listeria monocytogenes

      Paragon Wholesale Foods of Warrendale, Pa. is recalling several lots of broccoli florets that may be contaminated with Listeria monocytogenes.

      No illnesses have been reported to date.

      The recalled product, which comes in a 1/2 cup (1.7-oz.), clear plastic bag marked with the "Just Cut" logo on the front with a Best by date of 10/16/17 or 10/23/2017 stamped on the rear, was distributed to schools in the Greater Pittsburgh and Butler, Pa., areas from October 9 – 16, 2017.

      It was distributed in food service packages only and was not distributed to any retail locations.

      What to do

      Consumers with questions may contact Edd Dwyer at 724-741-9139. 7 days per week.

      Paragon Wholesale Foods of Warrendale, Pa. is recalling several lots of broccoli florets that may be contaminated with Listeria monocytogenes.No illnes...

      BrightFarms recalls produce products

      The products may be contaminated with E. coli

      BrightFarms is recalling various packaged produce products.

      The products may be contaminated with E. coli.

      The following salad products were sold at Mariano's Markets in Illinois and Metro Market and Pick 'n Save stores in Wisconsin and are packaged in clear, plastic clamshells with best by dates 10/24/2017, 10/25/2017, 10/26/2017, 10/27/2017:

      • BrightFarms Baby Spinach (4 oz. and 8 oz. package)
      • BrightFarms Spring Mix (4 oz. and 8 oz. package)
      • BrightFarms Spinach Blend (4 oz. package)
      • BrightFarms Baby Greens Blend (4 oz. and 8 oz. package)
      • BrightFarms Baby Kale (3 oz. package)
      • BrightFarms Baby Arugula (4 oz. package)
      • BrightFarms Baby Romaine Mix (4 oz. package)

      The following basil products were packaged in clear plastic clamshells with best by dates 10/24/2017, 10/25/2017, 10/26/2017, 10/27/2017:

      • BrightFarms Basil (.75 oz. and 2 oz. package)
      • BrightFarms Thai Basil (.75 oz. package)
      • BrightFarms Lemon Basil (.75 oz. package)

      What to do

      Customers who purchased the recalled products should discard them or return them to their place of purchase for a full refund.

      Consumers with questions may contact the company at (646) 480-5262 between 9 a.m. – 5 p.m. (EDT) or by email at info@brightfarms.com with the subject line: Recall.

      BrightFarms is recalling various packaged produce products.The products may be contaminated with E. coli.The following salad products were sold at...

      Earthbound Farm Organic Chopped Asian Style Salad Kits recalled

      Some kits contain the wrong dressing with allergens not declared on the label

      Earthbound Farm of San Juan Bautista, Calif., is recalling 1,755 cases of the Earthbound Farm Organic Chopped Asian Style Salad Kits.

      Some of the bags contain the dressing/toppings packets for the Southwest Chopped Salad Kit rather than for the Chopped Asian Style Kit.

      The Southwest dressing contains egg and milk, allergens not declared as ingredients on the bag of the Asian Style Salad Kit.

      No reactions have been reported to date.

      The recalled product, with an expiration date of October 24, 2017 and UPC of 32601 95134, was distributed through retail stores in 29 states: Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, North Dakota, New York, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington and Wisconsin.

      What to do

      Customers who purchased the recalled product should return it to the place of purchase for a full refund.

      Consumers with questions may contact the company at 1-800-690-3200, Monday through Friday 9 a.m. - 4 p.m. (PST).

      Earthbound Farm of San Juan Bautista, Calif., is recalling 1,755 cases of the Earthbound Farm Organic Chopped Asian Style Salad Kits.Some of the bags c...

      Triple B recalls salad kits and stir fry mixes

      The products may be contaminated with Listeria Monocytogenes

      Triple B Corporation of Anchorage, Alaska, is recalling broccoli floretes, stir fry kit, vegie trays w/cauliflower, and a veggie pack combo.

      The products may be contaminated with Listeria Monocytogenes.

      There are no reported illness associated with these products.

      The following products, distributed in Alaska through retail stores' meat departments, hospitals, restaurants, and gas stations, are being recalled:

      Item DescriptionBrandSizeUPCCodes
      Broccoli Crunch KitAlaska Carrot1 x 6 lb. per case97327 10070 6Pack Date: 10/13/2017. Use By: 10/20/2017
      Broccoli FloretesAlaska Carrot1 x 3 lb. per case45009 00410 9Pack Date: 10/13/2017. Use By: 10/20/2017
      Stir Fry KitAlaska Carrot1 x 11 lb. per case45009 85749 1Pack Date: 10/13/2017. Use By: 10/20/2017
      Veggie MedleyAlaska Carrot12 x 16 oz per case45009 00332 4Pack Date: 10/13/2017. Use By: 10/20/2017
      Veggie Pack with DressingAlaska Carrot12 x 12 oz per case45009 35124 1Pack Date: 10/13/2017. Use Bv: 10/20/2017
      Veggie PlatterAlaska Carrot4 x 48 oz per case97327 07008 5Pack Date: 10/13/2017. Use By: 10/20/2017
      Vegie Tray w/CauliflowerAlaska Carrot2 x 32 oz per case45009 00633 2Pack Date: 10/13/2017. Use By: 10/20/2017
      Veggie Tray w/Dip (12'Alaska Carrot2 x 32 oz per case45009 01155 8Pack Date: 10/13/2017. Use By: 10/20/2017

      The broccoli used in processing the recalled items was recalled by Mann Packing.

      What to do

      Customers who purchased the recalled products should not consume them, but return them to the place of purchase for a full refund.

      Consumers with any questions may contact Michael Ruff at (206) 577-9852 between Monday through Friday, 8am – 4pm (PST).

      Triple B Corporation of Anchorage, Alaska, is recalling broccoli floretes, stir fry kit, vegie trays w/cauliflower, and a veggie pack combo.The product...

      Fresh Foods Manufacturing recalls chicken products

      The products may be contaminated with Listeria monocytogenes,

      Fresh Foods Manufacturing of Freedom, Pa., is recalling approximately 701 pounds of heat-treated, not fully cooked, not shelf stable chicken products.

      The products may be contaminated with Listeria monocytogenes.

      There have been no confirmed reports of adverse reactions.

      The following items, packaged from October 10-16, 2017, are being recalled:

      • 7-oz. plastic bowl containing “great to Go BY MARKET DISTRICT CHICKEN & VEGETABLE POTSTICKERS,” with a best-by date 10/17/2017 through 10/23/2017, and case code UPC 815712014975.
      • 12-oz. plastic bowl containing “great to Go BY MARKET DISTRICT SESAME CHICKEN RAMEN NOODLES,” with a best-by date 10/17/2017 through 10/23/2017, and case code UPC 815712014937.
      • 12-oz. plastic bowl containing “great to Go BY MARKET DISTRICT CHICKEN & VEGETABLE FRIED RICE,” with a best-by date 10/17/2017 through 10/23/2017, and case code UPC 81571201494.
      • 12-oz. plastic bowl containing “great to Go BY MARKET DISTRICT SPICY THAI-STYLE CHICKEN WITH UDON NOODLES,” with a best-by date 10/17/2017 through 10/23/2017, and case code UPC 815712014951.

      The recalled products, bearing establishment number “EST. P-40211,” were shipped to retail locations in Indiana, Ohio and Pennsylvania.

      What to do

      Customers who purchased these products should not consume them, but throw them away or return them to the place of purchase.

      Consumers with questions regarding the recall may contact customer care, at 1-800-553-2324, Monday through Friday from 9 a.m. to 9 p.m. (ET).

      Fresh Foods Manufacturing of Freedom, Pa., is recalling approximately 701 pounds of heat-treated, not fully cooked, not shelf stable chicken products.T...

      GM recalls GMC Canyons, and Chevrolet Colorados and Volts

      The driver's front airbag may inflate improperly

      General Motors is recalling 16 model year 2015-2016 GMC Canyons and Chevrolet Colorados, and model year 2016 Chevrolet Volts.

      The driver's front airbag may inflate improperly during second-stage deployment in the event of a high speed crash.

      An improperly inflated air bag increases the risk of injury in a crash.

      What to do

      GM will notify owners, and dealers will replace the driver's front airbag module, free of charge.

      The recall is expected to begin November 10, 2017.

      Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17387.

      General Motors is recalling 16 model year 2015-2016 GMC Canyons and Chevrolet Colorados, and model year 2016 Chevrolet Volts.The driver's front airbag...