
Rocket Lawyer Reviews
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About Rocket Lawyer
Rocket Lawyer is a popular online platform that allows users to create legal documents, get help from licensed, expert attorneys, register a business and prepare taxes. Rocket Lawyer’s services are geared toward people who consistently need these offerings. That’s because users must sign up for a monthly or annual membership to use its products.
- Free to start LLC or Corporation in all 50 states
- Access to specialized, licensed attorneys
- Large variety of legal documents to choose from
- Free trial only lasts 7 days
- No money-back guarantee
- No a la carte service options
Rocket Lawyer Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 6, 2018
This was a very easy experience and while there were some concerns with the format once you are able to fully modify the document without the questionnaire, it alleviates all of those issues. I will definitely be a customer that uses this product again, just not right now as it is not cost effective for my business.
Hi Keith,
We're glad that you've enjoyed our service and we greatly appreciate your review! If you have any questions or concerns at this time, please don't hesitate to send an email to customeroutreach@rocketlawyer.com for assistance. Thanks!
Reviewed March 6, 2018
Documents were easy to access, payment with PayPal was not so easy. Did not need the documents after all, so canceled my free trial yesterday. Overall a good experience. Will certainly consider using again if I need legal documents in the future.
Hey Linda,
Thanks for taking the time to share your experience and we're glad that you've enjoyed our service, but we're sorry that there were issues via Paypal. If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com. Thanks again, Linda.
Reviewed March 5, 2018
I needed help doing some forms... like a letter of resignation, which I did receive. Paid the $20.00... Was hoping to get assistance on a resume, but not sure what the money I paid for covered?? Sent one email but have had no response. Would really appreciate clarification.
Hey Penny,
We're so sorry for any confusion, but one of our representatives has reached out to you in hopes of clarifying anything that you need help with. Please respond to the email, or feel free to give our customer service a call for immediate assistance at 877-881-0947 (M-F, 6AM-6PM).
Reviewed March 2, 2018
I need to download a document and it was very easy and informative as well. Also the electronic signature made my life a lot easier. Good experience. If you need a quick assistant finding legal documents etc please give them a try. I recommend. Thank you!
Hi Helmus,
Thanks for sharing your experience and we're pleased to know that your experience with us was such a positive one! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com.
Reviewed March 1, 2018
Rocket provided me with information during my trial and they communicated with me and allowed me to cancel my trial for the fact that I discovered but I did not need the documents. I will definitely use them if I need any legal documents going forward.
Hi Julie,
Thanks for leaving us a review and we're delighted to know that you've enjoyed your experience with us! If you have general questions or concerns at this time, please feel free to send an email to customeroutreach@rocketlawyer.com.
Reviewed March 1, 2018
Very useful! The Rocket Lawyer tool just asked some key questions that allowed the basic details to be filled in (similar to TurboTax). Then the product provided the boilerplate language for a basic contract. And the contract was editable if advanced language is needed. Then it allows for printing in Word or PDF Format! Or it can be signed online.
Hey Rick,
We're pleased to hear that your experience with our product was such a positive one and we appreciate your feedback! Please feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed March 1, 2018
I needed a one time rental agreement. Rocket Lawyer provided exactly what I needed. It was very convenient and easy to complete. I took advantage of the free trial period so it did not cost me anything. Thanks Rocket Lawyer Very Much.
We greatly appreciate you sharing your experience and we're so glad that you've enjoyed our service! Please feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed March 1, 2018
The site was easy to use and I had a Bill of Sale created in minutes. Would be nice if you could try the service out without adding a credit card. I will definitely use this service again and would be willing to pay if I had legal questions.
Hey Patrick,
Thanks for taking the time to share your experience and we're really glad that you've enjoyed our product. We do require card information to being the 7-Day Free Trial, but so long as the membership is cancelled within the Trial period, there is charge whatsoever. If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed March 1, 2018
I made a will with you in 2013. Things change so I made a new one in Feb 2018. I have told a bunch of people about this site. Because you have more than just wills. POA, and bill of sale. People are very interested.
Hey Linda,
Thanks for spreading the word regarding Rocket Lawyer and we sincerely appreciate you sharing your experience with us! Feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again, Linda!
Reviewed March 1, 2018
Although I needed an Annulment document, the divorce document was good information. I would need to go to a real lawyer to get what I needed. But I learned a lot from your site so thank you for the trial membership. If there is anything else I need to do to cancel, please let me know. I went through the recommended procedure on this site to cancel.
Hey Deborah,
Thanks for taking the time to leave us a review, we really appreciate it! We checked on the status of your account, and it looks like it has been successfully downgraded (cancelled) already. A downgrade confirmation email has been sent just for you to keep for your records, but please feel free to respond to it with any questions or concerns. Thanks again for your review, Deborah!
Reviewed March 1, 2018
It took awhile to figure out what I needed. It was easy to follow and was helpful as this is my first-ever business adventure. I was not aware of even how to start let alone what to include in the agreement. Was very surprised it was so easy. Thank you for being there.
Hey Nancy,
We greatly appreciate your review and we're so glad that you've enjoyed our service! If you have any questions or concerns, please feel free to send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed March 1, 2018
I am 88 years old, and needed a form to give my son control over my finances and physical space without being responsible for my debts. Your durable Power of Attorney and the questions to personalize it will do that. I am grateful for the help and have already recommended you to others. My son promised he would not sell all my furniture while I was off shopping.
Hey Diane,
Thanks for sharing your experience with us and we're so glad that you've enjoyed our product! If you have general questions or concerns at this time, please feel free to send an email to customeroutreach@rocketlawyer.com. Thanks again, Diane.
Reviewed Feb. 28, 2018
The last will and testament document was just as it should be. I am very satisfied. Thanks. If I ever need help again I will call on you again. If anyone I know needs help I will recommend you. Thank you again.
Hey Archie,
We appreciate you sharing your experience with us and we're pleased to know that you've enjoyed our product! If you have any questions or concerns at this time, feel free to send an email to customeroutreach@rocketlawyer.com. Thanks, Archie!
Reviewed Feb. 27, 2018
Should have a place for tenants full address. When asking for payment schedule ie: annual, semi annual it should come up with the scenario automatically that you choose such as 200 on the date then 200 on a date. Otherwise happy with it. Please cancel free offer and all others as of today. Requested already in print.
Hi Deborah,
We greatly appreciate your feedback and our records indicate that your Rocket Lawyer Free Trial membership was already downgraded (cancelled), but we've sent you a confirmation email to keep for your records! If you have any questions or concerns at this time, please feel free to respond to that email. Thanks, Deborah!
Reviewed Feb. 27, 2018
Able to find the correct contract need for my service. Used template for independent contractor. Thoroughly guided me through important questions, consideration, timing and duration. Able to make adjustments as needed. Directions and Guidance made it understandable. Will use it again when needed.
Hi Charles,
We sincerely appreciate your feedback and we're so glad that your experience with our product was such a positive one! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks, Charles!
Reviewed Feb. 27, 2018
Had a great experience filling out and purchasing my parenting plan. I will use this site again if I need additional forms filled out. I was pleased with the ease of the pages and the cost of the forms. I will recommend this site to anyone who is going through court.
Hi Katy,
We're pleased to know that you've enjoyed your experience with our product and we hope that you'll return in the future if you ever need our services again! Feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much for sharing your experience!
Reviewed Feb. 27, 2018
My experience was great while it lasted. I wish I could afford the membership so I can continue my service with you guys. I will be back... I enjoy how you guys made everything with simplicity and to the point. I wanted to say thank you again, for your service.
Hi Kerry,
We greatly appreciate you sharing your experience and thanks for trying out our service! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks, Kerry!
Reviewed Feb. 27, 2018
Samples and Formats available gave me answers to questions I could not have found without paying outrageous legal fees. I am heading up a very small operation and want to stay legal without going bankrupt! Thank you so much for this service on the web!!
Hi Judy,
We're so glad to know that our services were able to assist you with your legal needs and we sincerely appreciate your review! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 26, 2018
I found your website easy to use and the document easy to produce. I also appreciated being able to store and retrieve it until I was satisfied with it being complete and correctly filled out. An attorney reviewed for me and said it was ready to file.
Hi Zane,
We appreciate your review and we're pleased to know that you've enjoyed your experience with us! If you have any questions or concerns at this time, feel free to send an email to customeroutreach@rocketlawyer.com.
Reviewed Feb. 26, 2018
The free 7-day trial period was really helpful. For many years we have not needed any legal help, but our car needed an expensive engine repair and we had to trust it to an unknown, freelancing mechanic. We created a contract at Rocket Lawyer and were secure in knowing we had done everything legally possible to protect ourselves. Thank you, Rocket Lawyer!!!
Hey David,
Thanks for choosing Rocket Lawyer to help with your legal needs, and we really appreciate your review. You're more than welcome to come back in the future, if you ever need our services again! Please let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com. Thanks again, David!
Reviewed Feb. 26, 2018
I found it very easy to use and the document satisfied the recording office. The whole process took only a few minutes! The site also saved considerable expense encountered from the usual hiring of an attorney to do this simple process for me. I love the site!!
Hi Bruce,
Thanks for sharing your experience, and we're really glad that you've enjoyed your experience with our product! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks again!
Reviewed Feb. 26, 2018
I was impatient with the clunkiness of the questionnaire process and so didn't notice that I must have put in the interest start date, though it had been automatically made to match the document date. So at the end it appeared to me I had no control over that. I inquired of your lawyer(s), who quickly cleared up that I could have it the way I wanted, so I persisted in working w/ your questionnaire until I saw how I could fix the interest start to be different from the document date it. I printed out two copies for my friend and myself and we signed. That's all I need for now, so I canceled the charges before end of the week. I feel well supported by you and your team and will recommend your services and use them myself in future.
Hi Susan,
We appreciate you taking the time to leave us a review and we're glad that you've enjoyed our product. if you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.
Reviewed Feb. 25, 2018
I printed some forms online but didn't realize I'd be charged $39.95. When I called to cancel the representative was very responsive, said I could cancel but suggested downgrading my fees which I did. He was very helpful and I hung up with a positive attitude towards Rocket Lawyer.
Hi Maria,
Thanks for sharing your experience and we're delighted to hear that your experience with one of our representatives was such a positive one! If you have further questions or concerns, please feel free to email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 25, 2018
I am really impressed with the ease of navigation of your website and the variety of templates available. I will definitely will be using your service again if the need arise. I will also recommend your website to anyone who needs legal assistance.
Hi Emma,
We appreciate you sharing your experience and we hope that you'll return in the future if you need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Feb. 25, 2018
Really expensive when all you want is the documents and not the added features. A cheaper subscription option including only unlimited documents would be really nice for some people such as renters or people where most agreements go well. The documents could also be expanded as they're missing a lot of sections that could be included but are not.
Hey Sean,
We appreciate you taking the time to leave us a review and we're glad that you've enjoyed our document creation. Our memberships can be cancelled at anytime, which provides customers with the opportunity to pay as they go month-by-month (or yearly), but I did want to note that paying members are able to manually edit their legal documents to add in any wording (or take out anything) that they choose. We do recommend that manually edited documents get reviewed by an attorney to ensure their legal compliance, but with a membership, document reviews are included with no extra cost, which can be beneficial to have available on hand!
If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks!
Reviewed Feb. 25, 2018
Cinisha provided excellent customer service. I had charges that I did not understand and she explained them to me and then worked with someone to help me get a refund. She proceeded to enroll me in the product I thought I was on all along. Thank you for researching to figure out what happened and to make it right.
Hey Teri,
Thank you for leaving us a review and we're so glad that our customer service provided you with such a positive experience! If you have any other questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Teri!
Reviewed Feb. 24, 2018
Loved the layout of the paperwork and the county accepted the format. I had a hard time using the advanced option and not being able to go back to the original version at the end of the quit claim deed. I hope that option could be available. Going back to the version right after finishing before going advanced would be great...
Hi Eusebio,
Thanks for taking the time to leave us a review and we're pleased to know that you've enjoyed our service! We apologize that our documents do not have that ability (yet!), but as an alternative, when paying members create a legal document, they are able to make an electronic copy of the document and manually edit that one; while keeping a copy of the original document just in case you needed to go back to the interview process.
If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT). Thanks!
Reviewed Feb. 23, 2018
I like it so far. Sometimes the prices are too high just to print one document. I think once you pay for it the document should no longer say at the bottom that it is a Rocket Lawyer document. I feel this a free way of advertising. Other than that it very professional.
Hey Vicksay,
We appreciate your review and we're glad that you've enjoyed our product! Customers are more than welcome to manually edit their legal documents (within the Free Trial and paid memberships), which does allow customers to remove or add in whatever they choose. We do suggest to get the document reviewed by an attorney if it's manually edited, to ensure that the document is still legally compliant.
If you have further questions or concerns, feel free to email us at customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT). Thanks so much!
Reviewed Feb. 22, 2018
Worked great for me! Pretty easy to navigate the website but some knowledge of wording is important. Overall I’m very satisfied. The free trial was great Customer Service & I appreciate the savings. I will definitely use them again! It did take me longer due to my lack of lawyer verbiage but I think I did ok.
Hi Pamela,
We appreciate you sharing your experience and we're pleased to know that you've enjoyed our service! If you have further questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 21, 2018
Somehow I got charged each month which was incorrect and Keely was great in solving my problem. I am not a professional and doing a family member a favor with a document. I only needed a one time charge. Would I recommend Rocket Lawyer — definitely. Thank you again for the refund.
Hey Gloria,
We apologize for the confusion and we're so glad that one of our representatives were able to get this resolved with you! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 21, 2018
Because you offered a 7 days free trial, I used your services to make a bill to sell my car, which was very helpful. Now, as I am moving overseas, I will not need your services anymore but I cannot find the way to pull back and avoid the monthly charges that will start in a couple of days. Can you, please, help me in that matter? Thank you.
Hi Thierry,
Thanks for your review and our records indicate that your Free Trial was cancelled. You should be receiving an email regarding this for your records, but if you have any questions or concerns, please respond to the email or feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT). Thanks again!
Reviewed Feb. 20, 2018
I was very pleased with the thoroughness of the document I wanted and how easy it was to get. I will keep Rocket Lawyer in mind for future needs and recommend it to friends and acquaintances. I am retired and do not need an account for regular use, but thank you for the one time.
Hey Jere,
We appreciate your review and we're so glad that you've enjoyed our product! If you ever need our services in the future, you're always more than welcome to join our services whenever you'd like! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed Feb. 20, 2018
A user friendly and easy way to write a Simple Will. I love that I could go back in and make a few changes to the Will. The cost was very reasonable and affordable. My experience was a positive one and I would recommend this website to my family and friends.
Hi Mary,
We appreciate your review! We're pleased to know that your experience with our online document creation was such a positive one and we hope that you'll come back in the future if you need our services again! Feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Feb. 19, 2018
Contract is a comprehensive service and really makes us to move forward. I can get all key terms and conditions for our new company set up in Massachusetts. Once I get all info, not sure if I need legal review, how much for the hourly charge? Much appreciated.
Hi Parawut,
We appreciate you sharing your experience and we're so glad that you've enjoyed our service! We do offer document reviews at no extra cost in our memberships, along with consultations, our "Ask a Lawyer" utility, and 40% off hourly attorney rates (if you need something besides a consultation or document review). If you would like more information about memberships and pricing, we recommend that you speak to our New Business Sales department by calling 877-881-0947 (M-F, 6am-6pm PT). Thanks!
Reviewed Feb. 19, 2018
I am very pleased with your service and documents. My only problem was getting the price of the property to remain on the document when I printed it. I called your support service and was immediately assisted. The problem was solved quickly and professionally by one of your service representatives. I will not hesitate to use your service again as well as recommend it to others. Thanks for being there when I needed your services.
Hey Gale,
Thanks for taking the time to leave us a review, we greatly appreciate it! We're pleased that we could assist you and glad that our support team could resolve this matter. If you have further questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 18, 2018
I tried several online companies that do this and they either charge too much money and I didn't like what they came up with. Rocket Lawyer was easy to sign up, easy to complete and reasonably priced. I would definitely recommend it.
Hi George,
We appreciate your review and we're pleased that your experience with us was such a positive one! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 18, 2018
I have used this site for a power of attorney. It was easy to use. I cancelled my trial period within the time frame and that was a simple phone call and all was well. I would recommend this site to anyone that has legal needs. Thank you Rocket Lawyer.
Hi Viki,
Thanks for sharing your experience and we're so glad that you've enjoyed our product! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com.
Reviewed Feb. 18, 2018
RocketLawyer.com is a Ripoff. I thought I was getting a free service. What I got was a 7 day free trial. I wasn't even aware I was getting the free trial until I was charged $40. What a ripoff. You sign up - you forget about it - when you try to unsubscribe it's hard. There is a way to unsubscribe on their website is HARD - it isn't intuitive. On the weekend when they bill you there is NO customer support. So you have to do it on a busy Monday. Skip the hassle. Don't bother with RocketLawyer.com. RocketLawyer is just a con to steal your money. Be smart and skip RocketLawyer. Not worth the money or the headache.
Hello Mini,
We appreciate your feedback, but we're so sorry for any confusion that may have occurred from this situation. We do offer a 7-Day Free Trial, which will not bill if it's downgraded/cancelled during the Trial time. Customers are able to cancel at anytime online through their account settings (once logged in), or customers can contact us by phone (877-881-0947 M-F, 6am-6pm) or by email at support@rocketlawyer.com to downgrade/cancel their membership. Our offices are closed during the weekends and for certain holidays, but we do have some staff who answer emails over the weekends. We do our best to notify customers at the time of sign up and by email once the Trial is started about the Trial terms and conditions.
Our records indicate that a resolution has been reached regarding your matter, but if you need anything else at this time, just send an email to customeroutreach@rocketlawyer.com. Again, we're very sorry for this matter and hope you're satisfied with the resolution.
Reviewed Feb. 18, 2018
My first experience trying to find a legal form was easier than I thought. I will definitely use Rocket Lawyer again. Thank you for the free trial period. The form was also self-explanatory. I was able to follow instructions very well.
Hey Elma,
Thanks for taking the time to leave us a review, we really appreciate it! We're delighted that you've enjoyed our product and hope that you'll return in the future if you need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks again.
Reviewed Feb. 14, 2018
My rep was exceptional and will cause me to use this Rocket Lawyer again. His knowledge base was extensive and extremely helpful. He had a can do attitude and was willing to hang with me on the phone until I had all of my questions answered. The product offering was amazing and easy to use as well.
Hi Adam,
We're delighted to know that your experience with one of our representatives was such a positive one and thanks for sharing this with us! If you have further questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.
Reviewed Feb. 14, 2018
Easy to do. The one piece that is missing for me is that I cannot figure out How to edit once I have accepted the document. Is there a way to do this? If yes, please explain. I would use your service again for other documents. Inexpensive too. Thank you.
Hi Janet,
We're so glad that you've enjoyed our product and thanks for taking the time to leave us a review! I've sent you a private email to the email address we have on file for you with instructions on how to edit your legal document. Purchased documents can be edited an unlimited amount of times within a year of its creation, so long as it hasn't been eSigned (which yours hasn't been). Please respond to the email if there's anything else that I can do for you. Thanks so much!
Reviewed Feb. 14, 2018
I honestly signed up for the free trial because I needed a single document. I am just beginning to form my business and I don't have any legal needs. However, I was really impressed with how the system would work, and I can see great value in it. Within the year, as my company retains assets or employees; I will probably upgrade my membership. Even if I only need a few documents a year and used the legal advice once in that year as well; it would prove to be a very helpful at a price much less than visiting accountants and attorneys.
Hi Jonathan,
Thanks for leaving us a review and we're so glad that you're enjoying our services! We pride ourselves in our product and giving our customers the best customer service that we're able to. If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 14, 2018
The power of attorney form was very professional and clear. It contains all the necessary elements. The form contained the responsibilities of the parties involved. The public notary indicated, that throughout her years of experience, the Rocket Lawyer power of attorney form was the most professional form she has seen.
Hey Claudia,
We appreciate your review and we're pleased that you've enjoyed our product! If you have any questions or concerns, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 13, 2018
Membership fees refund - The customer service was prompt and pleasant. Left me a great feeling about their reliability and trust with their services. I was quite concerned how they would manage my concern about the charge on my account before I contacted them. There was no reason for me to be anxious. It was just a great service.
Hey Hye,
We're so glad that one of our representatives was able to assist you with getting this matter resolved and we sincerely appreciate you sharing your experience with us, we love hearing from our customers! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 12, 2018
The form I used from Rocket Lawyer was perfect for my application. Easy to fill in and when produced it was a professional document. I would have liked to continue with my paid membership, but the cost for my small business was out of proportion to my needs.
Hey Roy,
Thanks for sharing your experience with us and we're pleased to know that you've enjoyed our product! You're always more than welcome to join or cancel at anytime. Free free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
Reviewed Feb. 12, 2018
I needed a simple repair contract for work being done at my home and was able to do this thru Rocket Lawyer. The tool was very easy to use. If you're in need of a simple contract I️ highly recommended this site to handle your business needs. I’m sharing this site with my friends.
Hi Cynthia,
We greatly appreciate you taking the time to leave us a review and we're pleased that you've enjoyed our product! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 12, 2018
The whole process was painless. Your software walked me through every step and I found your program very user friendly. I have a simple will with no spouse just a child to consider. The cost was feasible on my single mother budget. Thank you and I definitely will recommend your services.
Hi Amie,
Thanks for taking the time to share your experience with us, we appreciate it! We're so glad that you've enjoyed our product and hope that you'll come back if you ever need legal services in the future! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Feb. 11, 2018
Great product! Just a little pricey at $39.09 per month. I’d definitely recommend your product to a friend as well as continue using it. Ease of use is excellent for any small business. Products offered are second to none! Keep up the good work staff at Rocket Lawyer!
Hello IM,
We're so glad that you're enjoying our service and thanks for leaving us a review! Our Premium Monthly Plan is $39.95 per month, but that gives you the opportunity to receive consultations and document reviews by attorneys just for being a member! You're also able to create unlimited legal documents, use our "Ask a legal question" utility online for general legal inquiries, and members receive an 40% of hourly attorney rates if you need something other than a document review or consultation.
We do our very best to give everyone the opportunity to have legal services at an affordable price, but keep in mind that you can cancel whenever you'd like. If you're going to use Rocket Lawyer regularly on a long term basis, then you may want to speak to our New Business department to get more information about an annual membership, because they can cut down on cost.
Please give us a call at 877-881-0947 (M-F, 6am-6pm PT) or by email at customeroutreach@rocketlawyer.com if you need assistance with anything, thanks!
Reviewed Feb. 10, 2018
A great source for information, I was able to find whatever I needed to know and any legal situation. So I have recommended this site to many of my friends and family. It can be a little costly when you're trying to get a document and you're not knowledgeable. But with a little research it's an awesome sight and you can get what you need.
Hi Paula,
Thanks for sharing your experience and we're so glad that our product was able to help you accomplish what you needed to get done. Please email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks again!
Reviewed Feb. 9, 2018
Keely was very personable and friendly. She helped resolve my issue in a very professional and timely manner. So refreshing to find top rate customer service. She is a definite asset! In the event that I need your services in the future, I will definitely be in touch.
Hey Angela,
We appreciate you sharing your experience with us regarding one of our representatives and we're so glad that you've enjoyed your time with us! If you have further questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 9, 2018
I am using Rocket Lawyer for personal estate planning documents such as Wills, Power of Attorneys and Living Wills. The questionnaire process is very easy and fast. The resulting documents are very professional. I also had a small billing issue. Rocket Lawyer fixed it immediately. Thank you Rocket Lawyer!
Hi Karen,
We're so glad that you've enjoyed your experience with us and we appreciate your review! If you have any general questions or concerns at this time, just send an email to customeroutreach@rocketlaywer.com for assistance.
Reviewed Feb. 9, 2018
The site provided me with the information I needed regarding Power of Attorney for the State of Virginia. What concerned me was that I got a warning regarding the site from my security software. The software that gave me the warning is called Woot and it is a chrome extension.
Hi George,
Thanks for taking the time to leave us a review and we're pleased to know that you've enjoyed our product! Feel free to email us at customeroutreach@rocketlawyer.com if you have further questions or concerns.
Reviewed Feb. 7, 2018
It is hard to keep up with a membership when just starting a business. I used the free trial period and was great! Once we start billing clients, I would totally consider getting back on the membership for my company.
Hi Maria,
We greatly appreciate your review and glad that you've enjoyed your experience with us! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 7, 2018
This service fabulous, customer service is A+++ and the forms that are need are always at your fingertips. I LOVE this service and plan to use it for years to come. My company applause this company for always being very prompt in answering all of our question... Very helpful for business and personal use of documents.
Hi Sydney,
Thanks for sharing your experience with us and we appreciate your patronage to us greatly! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Feb. 6, 2018
This was a super easy To understand, and legally sound way to get my legal documents put together. I put together a will and a medical power of attorney for an elderly friend of mine. I like that it could be specific to the state of my choice. I even had a question that was answered very quickly. The turnaround for producing the document and answering the question was very timely. What a great service to have available and at such a reasonable price
Hi Laura,
We appreciate you sharing your experience with us and we're delighted to know that you've enjoyed our product! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 5, 2018
Aleah is amazing. She offered to put a hold on the formation of our entities until I could meet with my CPA and attorney. She provided excellent customer service and patience when helping me. I will be recommending RL in the future to anyone in need of your services. I have been a member of some of your competitors and RL stand head and shoulders above the competition. Thank you Aleah!
Hi Corey,
We're so glad that you've had such a positive experience with one of our representatives and our product! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Feb. 5, 2018
I used Rocket Lawyer to create a leasing document for one of my housing rentals. The result was a very well written document that is thorough and meets all of the legal requirements of our state. The document is easy to read and even contains all of the required Lead Disclosure documentation. I just wish they included a button to include the FDA Lead Pamphlet PDF. That would save me some time.
Hey John,
Thanks for taking the time to leave us a review, and we're so glad that you've enjoyed our product overall! I'll make sure to forward your feedback to our engineering team, but if you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 5, 2018
It was so easy downloading the form with the step-by-step instructions. I would definitely use Rocket Lawyer again when completing other legal documents. I used it to complete Power of Attorney and when I went to get it notarized, I was complemented on its accuracy.
Hi Brenda,
We really appreciate you sharing your experience with us and we're pleased to know that you've enjoyed our product. If you have any questions or concerns at this time, feel free to email us at customeroutreach@rocketlawyer.com.
Reviewed Feb. 3, 2018
I've ask them for a few months to stop charging my credit card but they keep on charging it. I fell for their free trial just enter your credit card number. Then there's no way to stop them from charging it except beg someone to please stop charging it.
Hey David,
We're so sorry about this situation. As of today, 2/5/2018, one of our representatives got a hold of you by phone and was able to get this resolved. We hope that you're satisfied with the resolution, but if there's anything else that we can do for you, please email us at customeroutreach@rocketlawyer.com. Thanks so much for reaching out to us.
Reviewed Feb. 2, 2018
Keely was extremely helpful when I called to get the charges on our card removed. I was very upset when I called but she called me down, created a solution and followed through. I am only writing this review because prior to this experience I had written off Rocket Lawyer due to being charged for services we were not using. After speaking with Keely and also to Kendall I'm satisfied with the reputation of your company and confident I can turn towards Rocket Lawyer if I need any other assistance in the future. Thanks for hiring exceptional employees!
Hey Sarah,
We're so sorry that you've had this kind of experience, but we're pleased that our customer service representatives were able to help you with getting this matter resolved. If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks so much!
Reviewed Feb. 2, 2018
I used your template for a music contract. Filled in all the necessities and emailed it to the client. She reviewed contract and accepted my proposal. It was professional, precise and fair to both parties. I will probably use the yearly subscription to secure new clients and proposals. Thank you.
Hi Robert,
Thanks for sharing your experience with us and we're so glad to have your patronage! If you have any questions or difficulties with anything, please give us a call at 877-881-0947 (M-F, 6AM-6PM PT) or send an email to customeroutreach@rocketlawyer.com.
Reviewed Feb. 2, 2018
Rocket Lawyer was awesome. All I had to do was to make a simple bill of sale but by using Rocket Lawyer as soon as I printed up your bill of sale I noticed numerous things I would’ve forgotten. Selling a vehicle out of state for the first time was a little scary but utilizing the thorough bill of sale that Rocket Lawyer printed up for me gave me a true peace of mind. I absolutely look forward to using them on a regular basis in my personal life as well as my professional life... Thank you Rocket Lawyer!!!
Hi Joe,
Thanks for sharing your experience about Rocket Lawyer and we're pleased to know that our services were of value to your legal needs! If you have general questions or concerns at this time for us, just email customeroutreach@rocketlawyer.com for assistance.
Reviewed Feb. 2, 2018
Just needed a eviction form. Will use your services again. Right now I don't need to use it much. Thank you for letting me try your service. I will need your services In the future. Will let my friends know about you when they need it also.
Hey Solomon,
We appreciate you taking the time to leave us a review, because we sincerely enjoy hearing from our customers! We're glad that you've enjoyed our product as well, but feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed Feb. 2, 2018
I was able to do what I needed to, thanks. The Power of Attorney was what I needed. I noticed, I have other benefits with this service. I will be using the other services. Thank you. Have a great day.
Hey Valerie,
We greatly appreciate your review and we're so glad that you've been enjoying our services! If you have any questions or concerns right now, please email us at customeroutreach@rocketlawyer.com. Thanks so much.
Reviewed Feb. 1, 2018
I signed up for a free subscription for one week. I made a durable power of attorney. I was guided as to what I needed to answer and I was able to fill in all the necessary information. On the last day I did a living trust. My experience was just as easy as my first experience. I contacted them after I finished and downgraded my account to free. I would contact them again should I need other legal documents.
Hi Cheryl,
Thanks for sharing your experience with us, we really appreciate it! If you have any questions or concerns at this time, don't hesitate to email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 31, 2018
I needed a simple janitorial contract for our cleaning person for our church. This was really easy and I could modify the expectations to fit what she actually does. I was able to specify that I did not want some sections and could edit others. I'll come back to Rocket Lawyer in the future for contracts.
Hi Barbara,
We sincerely appreciate you taking the time to share your experience with us, because we care greatly about our customers and their legal needs! If you have need further assistance at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 31, 2018
I am working on completing a business plan for my small business and I needed a contract for the models I will be hiring from time to time. I came across this site in my Google search. This website is great and easy to navigate. I would certainly refer others to this helpful site. Thank you so much for the assistance.
Hey Stephanie,
We're so glad that you've enjoyed our services and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 31, 2018
Rocket Lawyer is a one stop shop. Their resources available are very user friendly and the templates allow you to customize per state and filtered as needed. They empower me to help myself with issues that others may think they would need a lawyer for.
Hi BP,
Thanks for leaving us a review and we're so glad that our product has been of help to you and your legal needs! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again.
Reviewed Jan. 31, 2018
Called the 800 number to ask several questions. Phone was answered quickly by Kelly who was very helpful and knowledgeable. We discussed several membership options and I appreciated the affordable rates plus range of membership plans. Kelly also got me over to customer service to reset my password and shortly after our call ended I was contacted by their scheduling team to confirm an appt. Overall excellent experience.
Hi Leah,
We appreciate your review and we're delighted to know that you've enjoyed your experience with us! If you have general questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 30, 2018
The gentleman I had the pleasure of working with today was very informative, new and understood what he was recommending and explaining. He made my first time experience low stress, friendly and full of wonderful energy. I informed him that he was an asset to your company and that this company needs to treat him as such. Honest, informational and knowledgeable employees are difficult to find and keep. This one ladies and gentlemen IS A KEEPER.
Hey Suzy,
We're so glad that you've had such a great experience with our customer service representatives and we appreciate your review! If you have further questions or concerns, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 30, 2018
The entire website is user-friendly and easy to find exactly the right form. I believe most others seeking legal templates and/or guidance will find Rocket Lawyer to be a great place to start. I've added this to my "must have" bookmark list. Thanks!
Hello M.,
We greatly appreciate your review and we're delighted to know that you've enjoyed your experience with us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 30, 2018
Great source of assistance in creating power of attorney and medical power of attorney. Had no idea where to go or how to start. Rocket Lawyer made it all happen! Thank you for all the help!! I will definitely share this positive experience with all my friends and family!
Hi Aunoa,
We're so glad that you've enjoyed our product and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much.
Reviewed Jan. 30, 2018
Your website is very professional and excellent forms produced, I would totally recommend this site for individuals and business that would need forms. It gave me a feeling of confidence when I presented your forms. Very easy to work with...
Hey Guillermo,
We greatly appreciate your review and we're pleased to know that you've had such a wonderful experience with us! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 30, 2018
I had a great experience with Rocket Lawyers and will definitely use them again. I will also tell my friends to use Rocket Lawyer, and will share how accommodating the representative was during my phone call. The forms are very thorough and easy to understand. Thank you.
Hey Eileen,
Thanks for taking the time to leave us a review and we hope that you'll come back in the future for your legal needs! If you have questions or concerns at this time, just email us at customeroutrech@rocketlawyer.com.
Reviewed Jan. 30, 2018
My experience with Rocket Lawyer was a positive one. Although I am not continuing with their service, I can see how they could be a great resource for legal matters. If I had to choose between Rocket Lawyer and the other services out there, I would select RL!
Hi Roy,
We're pleased that you've enjoyed your experience with us, and you're more than welcome to purchase legal documents as you need them or join as a member at anytime! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 29, 2018
Rocket Lawyer was very simple to use and it helped me create two documents that I needed quickly. Rocket lawyer was user friendly and they even had some one walk you through ever step of the process. It allowed me to get the necessary documents I needed to clients in the same day they asked for them.
Hi Connor,
Thanks for leaving us a review and we're so glad that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again.
Reviewed Jan. 29, 2018
Chronically ill husband, mostly home-bound, cheating wife, spending med. money on her and her "Christian boyfriend". Travelling all over the country, Your agent got me all hooked up! He took the time to listen and get me entered and read me in. Thanks.
Hey Kelvin,
We're pleased to know that one of our representatives was able to assist you in such a positive way and we hope that you enjoy what we have to offer here at Rocket Lawyer! Feel free to email us at customeroutreach@rocketlawyer.com with general questions or concerns. Thanks!
Reviewed Jan. 29, 2018
Last will and testament - Easy to make, and understand the document, and easy to print and easy to review before I print the document. Also cheaper than going to a walk-in lawyer and spending $150.00 dollars. Easy to read and understand the will. Would recommend everyone to use this services.
Hey Clarkie,
Thanks for leaving us a review and for choosing Rocket Lawyer to take care of your legal need! Feel free to email us at customeroutreach@rocketlawyer.com if you have any questions or concerns at this time.
Reviewed Jan. 29, 2018
Very detailed. Clearly understood by both tenants and landlord. The form from Rocket Lawyer was more elaborate than the one I used to buy from a local store. It was really helpful during our dispute with a tenant who had caused substantial damages in our house before he left the premises.
Hi Dolores,
We're so glad that you've enjoyed our product and we appreciate you taking the time to leave us a review! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 29, 2018
I was looking for a free partnership agreement and I answered your basic questions and the agreement was user friendly. I was really impressed. I was able to download the form and hopefully use it. I realize this website works and will look for it first next time I need any other form. Thank you!!
Hi Ann,
We're so glad that you've enjoyed our product and we hope that you'll return in the future if you ever need us again! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 29, 2018
I am a paralegal with extensive experience in both New York and Florida. I had a private matter that I did not want to put through the company that I work for. Being highly experienced in the are of law that was involved I felt comfortable reviewing forms received from an online source. I am extremely pleased with both the products and the services received from Rocket Lawyer and would highly recommend you to friends or colleagues. Thanks to Kit ** for wonderful personal service!
Hey Stephen,
Thanks for choosing Rocket Lawyer for your legal needs and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns, thanks again!
Reviewed Jan. 29, 2018
Everyone was helpful, the website was easy to navigate and the company saves the information until needed. The company gives you the option to cancel within 7 days along answering any concerns or questions you may have in regards to some legal issues. Will definitely use for future reference if needed.
Hi Priscilla,
We appreciate your review very much and we're pleased to know that your experience with us has been a positive one! If you have further questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 28, 2018
I sought a template that would provide me a legal sublease according to North Carolina's laws and statutes. The template I found on RocketLawyer.com was just what I needed. Preparing the document and downloading the finished product was a snap. My only trepidation was the fee associated with the single document, which I believed was a bit excessive. Otherwise, I am pleased with my outcome.
Hey James,
Thanks for taking the time to leave us a review, we sincerely appreciate it! Our customers are given two options at the checkout page for a legal document; one option is to purchase the document outright for $20.00 and the other option is to start our 7-Day Free Trial. If the Free Trial is cancelled during the 7 days, then there will be no billing what so ever! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 28, 2018
Great site and very easy to use. Would definitely recommend to a friend and use again in the future for myself. Our leasee also liked the agreement since it was so easy for them to understand and had no concern in signing the new lease with ease.
Hi Deborah,
We appreciate your review and we're so glad that you've had such a great experience with our product! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 28, 2018
Saves me a lot of time and double checks that I did not leave something out. Very satisfied with customer service when I called as well. I intend to use your services throughout the year. I have advised others of your various assists and reasonably priced.
Hey Benjamin,
We sincerely appreciate your patronage to us and we're pleased to know that you've enjoyed your experience with Rocket Lawyer! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 27, 2018
Rocket Lawyer has been immensely helpful with incorporating businesses, as well as providing helpful legal forms and legal suggestions. It is an easy one-stop shopping, for your business and personal legal needs. We certainly appreciate the assistance Rocket Lawyer's staff has given us, over the years.
Hi J.,
Thanks for choosing Rocket Lawyer to incorporate with and we appreciate your review! If you have general questions or concerns for us, you're more than welcome to email customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 27, 2018
The Website was so easy to use, documents stored for your access anytime you need. They have the most helpful, friendliest staff. Great packages to choose from, at any price range. I Will go back anytime I need legal documents, and legal advice.
Hey Lisa,
Thanks for leaving us a review and we're delighted to know that you've enjoyed our online document creation, along with our customer service! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks again, Lisa!
Reviewed Jan. 26, 2018
We were trying to cancel the membership and he was very helpful in trying to make sure we were satisfied and happy with RocketLawyer. He also went out of his way to contact other people in the team to make sure we could get what we needed. He was also very nice.
Hey Kiyomi,
We greatly appreciate your review and we're so glad that you've enjoyed your experience with us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 26, 2018
Employment Contract - The process was very simple and the result was exactly what I needed. The ability to made edits was extremely simple and this form is now being reviewed by my Board of Directors. Thank you for this help, you are great.
Hi Constant,
We're delighted to know that you've enjoyed one of our legal documents and we hope that you'll come back in the future if you need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed Jan. 26, 2018
Your agent was very cordial. She understood my concerns and helped me through the system. She answered all of my questions and got me into the right contract for me. I was extremely happy with the experience.
Hi Kathleen,
We appreciate your review and we're delighted to know that one of our representatives was able to resolve your billing issue with you! If you need anything else at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 26, 2018
I called Rocket Lawyer this morning. I spoke to Keeley about having my credit card automatically charged $39.95 for three months after downgrading my account to the free one offered. Keeley checked it out and was able to refund the three months charge. She was most helpful, polite, courteous and prompt. Naturally I am extreme pleased.
Hi Joan,
We're so glad that one of our representatives was able to help you out with this matter and thanks for your review! If you have further questions or concerns, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 26, 2018
I was looking for a promissory note and Rocket Lawyer provided a very easy way to fill out the form for my needs! The only disappointment was that I could not send it to my e-mail but it took a phone call to have it transferred. The associates were very helpful.
Hey Marvin,
We greatly appreciate your review and we apologize that there were some issues, but we're glad that our customer service resolved it with you. Feel free to email us at customeroutreach@rocketlawyer.com if you have further questions or concerns about anything. Thanks!
Reviewed Jan. 26, 2018
Even Though my legal matter resolved itself, the services available on Rocket Lawyer are superb and easy to use. Rocket Lawyer is set up for the average human being to use including those with limited computer skills or minimal technology experience. Bravo... 5 Stars! Mahalo!
Aloha Marc!
Thanks so much for your review and we're pleased that our product was able to help you accomplish what you were needing! If you have questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 25, 2018
Canceling membership - The membership was way too much for me plus I do not need this type of service. What happened was Rhonda offered me a reasonable offer, her patience, explaining the difference between the two plans made sense. True Professional.
Hi Jo Ann,
Thank you for your review and we're delighted to know that you've enjoyed your experience with one of our representatives! If you have further questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks again, Jo Ann!
Reviewed Jan. 25, 2018
First I want to say Alicia was a joy to talk too. She answered all my questions and help me to maintain. Membership that I can afford. God bless you in a special way Alicia. I will continue to use Rocket Lawyer and refer my family and friends.
Hi Susan,
We're so glad that you've had such a great experience with one of our representatives and we appreciate your review! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 25, 2018
Thank you for making my business registration process super easy and stress free. I would highly recommend using Rocket Lawyer services to anyone looking for legal documentation services. Thank you for helping me through this process.
Hey Jesse,
Thanks for your review and for choosing Rocket Lawyer to incorporate with! If you have general questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks again.
Reviewed Jan. 25, 2018
Got the Small Estate Affidavit form on the free trial basis. Filled out the form, printed it. Cancelled my membership for the time being with no charge. Will use Rocket Lawyer again, the next time on a more permanent basis if needed. I would recommend Rocket Lawyer to a friend.
Hi Frank,
We're delighted to know that you've enjoyed your experience with us, and we hope you do return in the future if you need us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 25, 2018
I needed forms quick. Power of attorney and pour over will. I got them immediately. I did not have time to find my disc's at home that has them on it. I really was in a very very much of a hurry with my loved one in the ICU. I just did not have the time too look for my forms at home. This really did save the day for me.
Hi Peter,
We're so glad that know that our online document creation was able to assist you in your time of need and we hope for the best with your situation. If you have any questions or concerns for us, please send an email to customeroutreach@rocketlawyer.com.
Reviewed Jan. 25, 2018
Talk about going the extra mile, I called today a little disgruntled about a financial charge that I got, but Alicia in the customer service department was so extremely helpful, she gave me all kinds of advice and totally made my day and gave me opportunities for other payment plans that may suit my needs much better! I just really found this place super efficient and helpful with the paperwork that I needed but Alicia just really cared. She literally turned my frown upside down and made me feel so much better even though my financial situation at the time was unfortunate. Just talking to somebody who cares is sometimes all you need. Thank you!
Hey Nicole,
We sincerely appreciate you taking the time to leave us a review about your amazing experience with one of our representatives, and we're glad that your issue was completely resolved. Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 25, 2018
I received such helpful feedback on my situation... And it allowed me to resolve my issue quickly without getting the legal runaround. I'm so thankful for their time & interest... That gave me the resolution and peace.
Hi Rhonda,
We're so glad that we were able to assist you and thank you for your review! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 24, 2018
I had been putting off making my will but was amazed at how easy the process was and the seven day trial offer includes all the POA forms I needed. Should have done it long ago. Thank you Rocket Lawyer!
Hi Carol,
Thanks for leaving us a review, we appreciate it! If you need anything else at this time, please send an email to customeroutreach@rocketlawyer.com.
Reviewed Jan. 24, 2018
Making a Will - Step by step I was guided through the process. From Primary beneficiaries to Contingent beneficiaries, it was fairly easy to understand the instructions. In my case, I had no need to chat with a lawyer. In the end, I chose to have a one time document. Real nice.
Hi Steven,
Thank you for taking the time to leave us a review, we sincerely appreciate it! We're pleased to know that you've had such a great experience with our product as well. If you have general question or concerns at this time, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 24, 2018
I had a great experienced using Rocket Lawyer for completing a form for a Residential Lease Form in California. It is very helpful and I highly recommend to my family and friends to subscribe a membership if they really need to use it for future plan in their rental unit or property in California. I am very happy and satisfied customer.
Hey Ligaya,
We're so glad that you've enjoyed your experience with us and we appreciate your review! If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks so much.
Reviewed Jan. 24, 2018
When needing assistance in printing the QuitClaim Deed & correcting an error I found after printing, the tech I spoke with was extremely courteous, patient and helpful. I would definitely recommend this site to a friend. Also instructions were user friendly especially for someone unfamiliar with legal forms.
Hi Dorothy,
We appreciate your review and we're so glad that you've had such a great experience with one of our representatives! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 24, 2018
Most of all, a person answers your phone. Great idea! Well done! Thanks for your help.
Hi Wesley,
We're so glad that you enjoy what we have to offer here at Rocket Lawyer! Customers are always more than welcome to cancel at anytime or sign up/upgrade their membership at anytime. If you ever need assistance with that, you can always call our customer service to get help (877-881-0947, M-F, 6am-6pm PT). Thanks so much!
Reviewed Jan. 24, 2018
Kylie helped resolve an issue that I had & left me w/ the feeling that they care more about my making me happy than just wanting my money. I’m big on customer service, so when a company treats me like my potential business matters just as much as if I were a long time customer, that’s enough to sell me. I will be using Rocket Lawyer to help me draft a contract for my company & I’ll definitely be recommending them to my friends.
Hi Brandon,
We're so pleased that you've had such a wonderful experience with one of our representatives and we hope that you'll return if you need us in the future! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed Jan. 24, 2018
The person with whom I spoke clearly answered my question on how to cancel a sample form that I started working on. My draft Memorandum of Understanding was canceled but he assured me that I can return at any time in the future. I intend to do this after conferring with the officers of my non-profit organization.
Hey Tomoe,
We greatly appreciate your review and we're really glad that you've enjoyed your experience with us! If you have any other questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 23, 2018
When I first used the website it gave me valuable information and a description of the product I needed. It was very easy to understand and also to print. Thank you. I will definitely recommend this website to my friends and family.
Hey Annette,
Thanks for taking the time to leave us a review, we greatly appreciate it! If you have any questions or concerns, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 23, 2018
It was very helpful to have a form created upon entering information. Some forms were not for me. I would recommend to others. I don't need forms like that on a daily basis. It's good to know there's a website out there to help you in legal/non legal matters. I was recommended to you by someone else.
Hi Lorese,
We're glad that our product was of some benefit to you and we really appreciate your review! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 23, 2018
I called Rocket Lawyer and my customer service representative was Alicia **. Alicia ** was so helpful on the phone. If someone I know needs documents or templates, I would recommend Rocket Lawyer for the great customer service. Thank you.
Hi Elizabeth,
We sincerely appreciate your review and we hope that you'll return if you need us in the future! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 23, 2018
Rocket Lawyer was highly rated when we first started looking for online legal support... When we began to compare providers, it was the free consults with actual lawyers that drew us in... but it was Auston ** who ultimately "sold" (literally) us on using Rocket Lawyer. Despite being a "faceless" online business, Auston makes my experience feel like I'm dealing with my hometown law office. He's incredibly responsive, I feel like he's working hard to get me what I need at the best price and I completely trust him. It is entirely due to Auston that we're signing up for another year.
Hi Brian,
We truly appreciate your patronage and we're pleased to know that you've had such a great experience with one of our representatives here! If you need anything else at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 23, 2018
Applied for a legal document and was fast and easy, signed up for the document, filled out easy clear questions, and was able to understand some legal terms with the help of notes and paid in a secured site and was able to get my document in an instant. I highly recommend it.
Hey Jannette,
We're delighted to know that you've had such a positive experience with us and we appreciate your review! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 23, 2018
Prompt, professional and awesome customer service! No long holds on the phone, agents are always polite and knowledgeable. Documents are easy to edit and it's great that they can be pulled back up. I strongly recommend using RocketLawyer. Thank you for your assistance.
Hi Thomas,
Thanks for leaving us a review and we're glad that you've had such a great experience with us! Please email us at customeroutreach@rocketlawyer.com with further questions or concerns. Thanks again.
Reviewed Jan. 23, 2018
Right of Survivorship Affidavit - Your help support was great for legal forms. You are number one. Why search anywhere else when you have them all in one place? I will recommend your forms to anyone. Thanks for all of your help in a time of need.
Hi William,
Thanks so much for your review! We sincerely appreciate it. If you need anything else, please email us at customeroutreach@rockeltawyer.com. Thanks again!
Reviewed Jan. 22, 2018
Asked question about the best options I would have for my clients. In speaking with Ryan, it was explained what services were available and they were emailed to me within the time frame told. I truly appreciated how quickly and helpful my experience was. Thank you and thank you again Ryan.
Hi Cynthia,
We appreciate your review and we're really glad that you've enjoyed our service! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 22, 2018
I'm a new member and I'm enjoying Rocket Lawyer's affordable and convenient service. I offer freelance services and it was great to know that I could have access to creating professional letters of agreement in an easy and straightforward manner. The customer service is also excellent. They resolved my issue quickly.
Hi Trisha,
Thanks for your review! We are so glad that you've enjoyed our product and customer service. If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 22, 2018
Every time I talk with their account manager they answered all of my questions timely and kept their word. It was very easy to understand and super easy to process. I would recommend the service to anyone that I know.
Hey Aaron,
We appreciate your review and we're so glad that you've enjoyed our services! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 22, 2018
The service was very easy to use. Accurate. The instructions were simple. Fast. The checkout process was quick and my documents were ready to be printed and downloaded. I will DEFINITELY recommend and use Rocket Lawyer for all my future endeavors.
Hey Karen,
Thanks for taking the time to leave us a review and we appreciate your support. If you have any questions or concerns at this time, pleas email us at customeroutreach@rocketlawyer.com. Thanks again!
Reviewed Jan. 21, 2018
Real Estate Easement Agreement - I contacted my personal attorney for some type of simple form on subject and could not help. I went online to other legal sites and nothing until I found yours. It was exactly the form I needed as my legal document. Filling it out was easy.
Hi Ronnie,
Thanks for leaving us a review and we're delighted that you've had such a great experience with us! If you have general questions or concerns at this time, please email us at customeroutreach@rocketlaywer.com. Thanks again.
Reviewed Jan. 21, 2018
I have experienced excellent services with Rocket Lawyer!! Everything I have needed is right at my finger-tips. I'm able to customize everything with the user friendly Wizard and saves me tons of money without having to use a traditional lawyer!! I recommend this service to everyone.
Hey Ellen,
We're pleased that you've had such a positive experience with us and we hope that you'll come back in the future if you need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns.
Reviewed Jan. 20, 2018
I used the free trial. Sent an email to cancel and was never charged at all. Had other services I tried to cancel and I was always charged at least once even though I canceled before the trial ended. I appreciate you conducting your business with integrity.
Hi Michael,
We sincerely appreciate your review and we're so glad to know that you've had such a great experience with our service. We do our very best to provide our customers with the best possible service in every way. Please email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks!
Reviewed Jan. 20, 2018
Making my document was super easy. The support service was great as well. I had to call twice with questions and both parties with whom I spoke were friendly and knowledgeable. The entire Rocket Lawyer site is very user friendly. I would recommend it to others.
Hey Janet,
We're so glad that you've enjoyed your time with us and we hope that you'll return in the future if you need our service! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns, thanks!
Reviewed Jan. 20, 2018
I Needed a Power of Attorney and was not sure which one I needed. After filling out your questions you supplied me with a Durable Power of Attorney. That fit everything I needed as I was leaning towards a General Power of Attorney. Perfect. Thank you.
Hi James,
We appreciate your review and we're so glad that you've enjoyed our product! If you have any questions or concerns, don't hesitate to email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 19, 2018
This site makes it easy to create and print documents needed for legal actions. Had a renter who didn’t pay rent and it was easy to make and print an eviction notice and was just as easy to make and print another rental application. Waiting on the new renter to make and print a new lease which I intend to be just as easy.
Hi Tiffany,
We appreciate your review and we're pleased that you've had a great experience with our product! If you need any help, please email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 19, 2018
Completely satisfied with the website and my one contact with a customer service representative (Keely). Your website offers a vast amount of assistance topics and forms. Your service is unique and offers the assistance one needs. For future need I will come back to Rocket Lawyer.
Hi Lawrence,
We're so glad that you've enjoyed our service and your experience with us! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 19, 2018
I am very impressed with the help I received today from your representative. She was extremely pleasant, patient and very professional. Thank you! I will highly recommend your services to my friends and family as I will be looking forward to their great experiences with your company.
Hi Dale,
Thanks for your review, we really appreciate it! We're pleased to know that you've had such a great experience with one our our representatives! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 19, 2018
The firm was easy to use and although I made a mistake which could not be changed, customer service worked with me to rectify the mistake. It was after normal business hours and I was able to speak to a live person. Great service!
Hi Lisa,
We're glad that your experience with us was a positive one and we really appreciate your review. If you have further questions or concerns about anything, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 19, 2018
Memorandum of Agreement - Google search helped me locate Rocket Lawyer. The name was catchy. Nice descriptions of what I was looking for. Most of all it was quick. My predecessor had worked on this project for over two years. We are a non profit.
Hey Kirk,
Thanks for leaving us a review and we're really glad that you've enjoyed our product. We hope that you'll return in the future if you ever need our services again! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 19, 2018
I am a single, aging widow who needs legal assistance now and then with things like power of attorney and lease agreements. Initially, I messed up on my membership enrollment, but Rocket Lawyer very kindly made things right for me. Their documents have a reputation for professional presentation and legal accuracy. In addition, their procedures for customizing those documents are outstanding.
Hi Rosemary,
Thanks so much for your review and we're glad to know that you've enjoyed your experience with our product! If you have any questions or concerns at this time, feel free to email us at customeroutreach@rocketlawyer.com. Thanks again.
Reviewed Jan. 18, 2018
Spoke with Felix, at Rocket Lawyer, before downloading a POA as the website wanted a credit card for the transaction to print the POA. Felix assured me and sent me an email confirming that the POA was "free" and that I would not be charged for a membership after the 7-day trial. As this POA was necessary for an indigent party for 30-days; until a State conservator was found, this was great news.
Hey Joanna,
We appreciate your review and we're pleased to know that your experience with one of our representatives was such a positive one. Our Free Trial is free for the first seven days and customers are not billed for anything so long as the Trial is cancelled before their seven calendar days are up. If you have any questions or if you need to cancel your Trial, please call us at 877-881-0947 (Mon-Fri from 6am-6pm PT) or email us directly at customeroutreach@rocketlawyer.com.
Reviewed Jan. 18, 2018
The document I wanted was as described and accurate. I had to call customer service and received prompt and accurate and polite response. I'm happy with the outcome and would recommend the service. Thank you, especially to the customer service representative who helped me.
Hey Earl,
Thanks for leaving us a review and we're really glad that you've enjoyed your experience with our customer service and our product! If you have further questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 18, 2018
Downloaded the LLC Operating Agreement I needed. Thought I downloaded it on a FREE trial basis. Received notification that a potential cost might occur. Called and cancelled the FREE trial. Received notification that my trial was moved back to FREE. No questions asked on either side. Rocket Lawyer Exceeded my expectations.
Hey Bill,
Thanks for leaving us a review and we're pleased to know that you've enjoyed our product; we hope that you'll return in the future if you need us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 18, 2018
Easy to follow step by step instructions throughout the entire process with ability to go back and edit lease agreement. Ability to share draft with the third party tenant. Also ability to download and print a copy for review and signature with the potential tenant.
Hi Gary,
We're delighted to know that you've enjoyed our online document creation and we appreciate your review! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 18, 2018
It was explained to me in 5 minutes and the cost was great. A real bargain. I would do it again. The person was nice and explained everything to me quickly. He also guided me thru the website and trained me in how it works. He told me who the owners were and showed me the picture. I am glad I found this service.
Hi Donald,
We're so glad that you've had such a great experience with us and we appreciate your review! If you have any further questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com for assistance. Thanks!
Reviewed Jan. 18, 2018
This was a very useful site to generate a large personal loan agreement. I did not need anything more than this, so the free trial worked for me, but it is interesting in concept that they have these other services if I ever need something more complicated.
Hi Micahel,
Thank you for your review, we're so glad that you've enjoyed our service! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 18, 2018
I was very pleased am 84 years old and needed my papers (Power of attorney) updated, since I have been alone now, and moved from Florida to Indiana to be with my family, I needed to make arrangements for my future I never know when the Lord is calling me home.
Hey Anna,
Thanks so much for your review, we appreciate it greatly! If you need assistance with anything else at this time, please don't hesitate to email us at customeroutreach@rocketlawyer.com. Thanks again!
Reviewed Jan. 18, 2018
Rocket Lawyer has been incredibly helpful as of late (they always are, actually). When moving towards a new business with a partner, they answered questions about incorporating -- options, things to consider, etc. -- and they helped me correct a misstep when I made one. Thanks, Rocket Lawyer!
Hi Rebekah,
We really appreciate your review and your loyalty to our service! We take pride in our product and our ability to provide our customers with the best customer service that we're able. If you have general questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.
Reviewed Jan. 18, 2018
This is the third corporation I have formed using Rocket Lawyer. Service is fast and includes the government filing fees that competitors do not include in their package pricing. The support is the best in the business. Shockingly good and useful support. Fast response time as well.
Hi Jeff,
We greatly appreciate your review and your patronage to us! If you have general questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 17, 2018
Excellent all the way around. One of the best Companies I have worked with. Thank you all @ ROCKET LAWYER for everything you do for me and my clients. Customer Service. Personal Representatives always there for you and your needs. Law Library is Brillant. Problem Solving is Excellent.
Hi Lorne,
Thanks for your review and we're pleased to know that you've had such a wonderful experience with us! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com for assistance. Thanks again!
Reviewed Jan. 17, 2018
Very easy!!! Fill in the blanks. No leasing knowledge necessary, prompts are easy and the format leads you to a perfect lease, that was signed by lessee without any issues! Thanks. I only need Rocket Lawyer two or three times a year, so I just opt to pay for the product I need at that time, and my 14 page lease only cost 20 dollars... BARGAIN, thanks.
Hi Michael,
We appreciate your review and we're really glad that you've enjoyed our product! Feel free to email us at customeroutreach@rocketlawyer.com with any general questions or concerns.
Reviewed Jan. 17, 2018
The software program is easy to use. Also, human contact was immediate and was simple, helpful and kind. Trusted the information provided. Would use to verify existing legal documents for accuracy. The "Hold Harmless" document is the best I've seen.
Hey Helen,
We are delighted to know that you've enjoyed your experience with us and hope that your return in the future if you need us! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 17, 2018
The legal document I needed was right there, and all I had to do was a little 'fill in the blank'. Then I printed it out. Terrific service and very user-friendly. I can recommend Rocket Lawyer to everybody who has legal document needs.
Hey Jim,
We greatly appreciate your review and we're pleased to know that your experience with us was such a positive one! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 17, 2018
I was very impressed and pleased with the online service that I received with Rocket Lawyer and would not hesitate to recommend them to any colleague of mine. Patrick, one of their customer service representative was particularly helpful and professional.
Hi Jim,
Thanks for your review, we're so glad that you've enjoyed our product and customer service! Please let us know if you have any other questions or concerns by emailing us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 17, 2018
Last testament and will - Absolutely exceptional format! Easy to use. I even had a correction after I paid and printed. Easy, friendly staff assisted me with making the change with no hassle. Great service!!! Saved me lots of money doing it on my own instead of going through a private lawyer!!!
Hey Amy,
Thanks for leaving us a review and we're so glad that you've enjoyed our product! If you have any general questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 16, 2018
I left a voicemail and received a call back in less than 24 hours (re billing issue, non urgent). The agent was very competent and took care of my issue in less than 5 minutes on the phone + she was lovely! Thank you for a great customer service experience.
Hi Renee,
We're so glad that you've enjoyed your experience with one of our representatives and we appreciate your review! If you have any other questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 16, 2018
I find everything very helpful. If I need anything like this am going to come back to you for sure. Wills, personal letters, reference letters, explains every question you have and am highly recommended to all my friends and my co-workers. Bless you.
Hey Carmen,
We appreciate your review and we're so glad that you've enjoyed our services! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 16, 2018
Rocket Lawyer helped me set up a pass-through corporation to lower my tax bill. They handled the state registration forms and the federal taxpayer identification number. The agent on the phone confirmed my understanding of the new tax policy as well.
Hi Jason,
We're so glad that our services have been a benefit to you and we sincerely appreciate your review! If you have questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 16, 2018
I’ve tried other websites but so far they have the best customer service and resource. I even have them review the contents before I completed it. I was expecting another day before I get the corrections but it only took them not even an hour. Highly recommended!
Hey Ariel,
We really appreciate your review! We're pleased to know that your experience with our customer service and our product! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 15, 2018
I needed a copy of power of attorney and I got it very easily. That is all. It’s wonderful to be able to download legal forms without having to go shopping elsewhere. It’s also great to be able to cancel membership with a phone call. Should I need something else I know where to go.
Hi Sharon,
Thanks for leaving us a review and we hope that you'll return if you need our services in the future! Please email us at customeroutreach@rocketlawyer.com if you have any questions or concerns at this time.
Reviewed Jan. 14, 2018
The forms were easy to fill out, and each question had an explanation as to the yes or no meaning. This was a great help to me. I would recommend this to friends and would use again should I need it. Thought the price was fair and like being able to reopen. Guess I won't really know the worth till I DIE!!!
Hi Scott,
We greatly appreciate your review and we're glad that your experience with us was a positive one. If you have any general questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 14, 2018
Very easy to use... Just answer the questions and then your info is automatically placed where it needs to go. Document was very thorough and complete. Easy way to address all the issues that needed to be included. I was very pleased and impressed with the document. Thank you for such a wonderful product!
Hey Fred,
We're so pleased that you've enjoyed your experience with us and thanks for your review! If you have any questions or concerns at this time, don't hesitate to email us at customeroutreach@rocketlawyer.com for assistance. Thanks again.
Reviewed Jan. 14, 2018
I was able to get the documents that I needed. I cannot afford to pay more. I do not need any more documents at this time or the near future. I would recommend your service to those in need of a Will, Living Trust or Certificate of a Living Trust. The last was very helpful. Thank you so much!
Hey Kathie,
Thanks for your review! Our records indicate that the Free Trial account under your provided email address was already downgraded/cancelled as of 1/10/2017. Since it was cancelled during the Trial period, you will not be billed. Please email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 13, 2018
My experience thus far includes: Query to professional attorney who replied promptly to my question. Also, he provided information that I was not aware I needed; namely, A Personal Affidavit. The process itself is very user-friendly. I was confident that my documents were successfully saved in the cloud and easily accessible at any time for review or editing as needed.
Hi Nancy,
We're so glad that you've had such a great experience with our service and we sincerely appreciate your review! If you have general questions or concerns, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 13, 2018
I needed a form for Healthcare POA and found Rocket Lawyers on the internet. They had the form I needed and after I filled it out and downloaded they answered a few questions on the proper use of the form and when to use it. I'm completely happy with the service and downgraded my account to an affordable monthly payment so I will be ready when the need arises for legal help in the future.
Hi Thomas,
Thank you for your review and we hope that you'll return in the future if you're in need of our services! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 13, 2018
I was very pleased with the format employed by Rocket Lawyer for help with a document of claim against an estate. Interview style questions along with helpful hints on how to make complete answers was very "user friendly". I was pleasantly surprised that it took so little time to end up with a professional looking legal document. This service is extremely helpful for those of us who can't afford to retain an attorney.
We greatly appreciate you taking the time to leave us a review and we're happy to hear that you've enjoyed your experience with us! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 12, 2018
All of the forms were correct and specific for the state. Easy to understand and the papers printed correctly. Lots of information and help if needed. Business and personal forms were some of the many ideas listed. Very pleased with Rocket Lawyer.
Hi Sharon,
Thank you for taking the time to leave us a review and we're pleased to know that you've enjoyed your experience with us! If you have further questions or concerns at this time, please don't hesitate to email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 12, 2018
Called customer service with a few questions. During the call I was put on hold and was disconnected accidentally. Within seconds Alicia (customer service rep) called me back which is amazing and unheard of. She handled everything I needed and answered all my questions. Just want to thank Rocket Lawyer for providing a great service and having an amazing customer support team.
Hey Jacob,
We apologize that the phone call had initially dropped but we are so glad that one of our representatives was able to successfully assist you! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns. Thanks!
Reviewed Jan. 12, 2018
Cancellation/I spoke with Tim. He was very nice and very informal on the phone about all the things I need to take care of. Thank you. I would recommend this company to anyone that needs help trying to get information for their love ones. This is a really great company reviews.
Hello Deloris,
Thanks for your review and we're so pleased to know that you've enjoyed your experience with one of our Rocket Lawyer representatives! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 12, 2018
Josh was super helpful and helped me figure out the best plan for me. He was able to save me money each month and not sacrifice service. Very pleasant experience! I would certainly recommend Rocket Lawyer to anyone who regularly prepares documents.
Hi Martina,
We appreciate you taking the time to leave us a review and we're delighted to know that your experience with one of our customer service representatives was such a positive one! If you have further questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 11, 2018
Very easy to work with and very timely. When I called also received answers to my questions promptly and the staff was very courteous. Guidance provided was very learned for both state and federal questions. I will recommend Rocket Lawyer to a friend and use them again in the future.
Hey David,
Thanks for choosing Rocket Lawyer to do your incorporation with and we're so glad that you've enjoyed your experience with us! Please email us at customeroutreach@rocketlawyer.com with any general questions or concerns, thanks!
Reviewed Jan. 11, 2018
Yes customer service Josh was so nice & understanding in my present situation. He would make a great defense attorney because he cares! Thanks Josh & Rocket Lawyer for your kindness too. I will be back very soon to get legal help cause I need someone on my side while my exfriends are doing me wrong now. But it's life sometimes? Some good days, bad days & extremely bad days or ugly days! Thats what I'm going through now & is why I need you guys for help? Thanks again for being there?
Hey Brody,
We're pleased to know that you've had such a great experience with one of our representatives and we appreciate your review! If you have further questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 10, 2018
This was the easiest process I've ever experienced. The ability to go back and edit my entries as often as necessary was extremely helpful. My document (Quit Deed Claim) was populated quickly and the instructions and checklist available made it even more seamless. I would definitely recommend this service to family and friends.
Hi Keisha,
Thank you for your review and we're so glad that you've enjoyed your experience with us! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 10, 2018
Could not have been more simple to use. I would recommend this form to use, and if the other forms are as simple to use, I can see no reason not to use Rocket Lawyer for all of your personal and necessary needs. Customer care are friendly to speak with also.
Hey Glenn,
Thanks for your review and we happy to know that your experience with us was such a positive one! If you have further questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance, thanks again.
Reviewed Jan. 10, 2018
I would definitely recommend this service to anyone. It is very understandable, easy and informative. Customer service also very helpful and courteous. I will most definitely be using this service in the future. A very safe and secure way to handle legal matters at a low cost. Thank you.
Hello Cynthia,
We're really glad that you've had such a great experience with not only our product but also our customer service team! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 10, 2018
Real Estate development LLC and sub-contractors forms. Service was quick, friendly and thorough. I received a call from Rocket Lawyer asking me if I needed anything and was made aware that if in fact I did want any changes to the documents she would be there ready to advise me and make those changes if possible. In the past I've used local attorneys at a much higher cost and a much longer process. This is my first time using Rocket and I'm anxious to see if it works as well as it seems to. Time will tell.
Hi Walter,
We're so pleased that you've given our product a try and we sincerely hope you enjoy it! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT.)
Reviewed Jan. 9, 2018
I went to Rocket Lawyer to find a template for a Divorce Agreement (MSA). They had one which met all my needs. The site was easy to navigate and after going through the simple steps, I had a draft within minutes. I would definitely use them again for any type of legal document.
Hi Janette,
We greatly appreciate your review and we're delighted to know that you've enjoyed our services! Please email us at customeroutreach@rocketlawyer.com with questions or concerns, thanks!
Reviewed Jan. 9, 2018
I was very impressed with how easy and complete the whole process was for the form that I needed. I was able to edit it several times to get exactly what I wanted. My friend just paid a lawyer $500 and his document and experience was horrible. Will recommend this site.
Hi Joe,
Thanks for your review and we're please to know that you've had such a good experience with us! If you have further questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 9, 2018
Rocket Lawyer provides easy to use forums with straightforward information, highly recommend it for all your legal needs. It made laying out a lease agreement a 20 minute task instead of hours and pouring over legalities. I can see where it would be useful for anybody with any legal needs or issues that require forms or agreements.
Hey Randall,
We're really glad that you've enjoyed our product and hope that you'll return in the future if you need us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 9, 2018
Cinisha ** was very helpful in the process which is ongoing - I have yet to get the final product, but I have great expectations. The website was a bit tedious but with some additional work, I could get use to it.
Hey Ed,
We're so glad that you've had such a good experience with on of our representatives and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 9, 2018
When I signed my document and then sent my document out for e-signature the second party was never notified (verified via a test document and my own email address). When I signed my document and then sent it out to a second party who not yet signed, the status of the document said that I had also not yet signed and only gave me an option to remind myself. Clicking remind did nothing. When I signed my document and then sent it out to a second party who not yet signed, then tried to cancel, the cancel procedure did nothing and did not allow me to cancel the document. When I flagged a section for additional help, I was not helped within 1 business day.
Hello Jason,
We appreciate your feedback and we're so sorry that you've had this kind of experience with us! We'd like to make things right however we can. We've reached out to you via email with contact information to get direct assistance if it's still needed. Thanks again for your input and again we apologize for this situation.
Reviewed Jan. 9, 2018
I had a very good customer relations experience. In talking with your representative over the phone, I was quickly directed as to how to delete an incomplete document from online. The representative was both very knowledgeable and courteous in providing the needed assistance.
Hi Christopher,
Thanks for taking the time to leave us a review and we're really glad that you've enjoyed your experience with us! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 9, 2018
The contracts are great! Simple to use. I created a loan agreement and a promissory note and the questions were clear. User friendly. The support team is exceptional. Very patient and helpful. Alicia was fantastic! Love this application!! Would highly recommend this site to a friend!!
Hi Joan,
We appreciate your review and we're really glad that you've enjoyed your experience with us! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 9, 2018
Cinisha was very professional and courteous. Thanks to her for a job well done! I was double charged on a purchase and she was kind enough to get me a partial refund of my charge. From here on out if I am in need of legal forms or advice, I will most certainly use Rocket Lawyer!!!
Hi Pete,
We appreciate your review and we're glad that one of our representatives were able to assist you in such a thorough manner! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 9, 2018
The agent that I spoke to on the phone the other day was friendly and very helpful. She answered all my questions and made sure I was satisfied before my call was over. She educated me on the business license and about how to trademark my logo.
Hey James,
We appreciate your review and we're delighted to know that you've had such a positive experience with one of our representatives here at Rocket Lawyer! If you have general questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 9, 2018
Easy to follow directions made the task easy. I am not a lawyer so I don't know how official it will be, but it is at least a start. I do plan on also trying to get my wife to make a will. We are not people with a complicated financial situation, so hopefully these will suffice.
Hey Norman,
Thanks for your review and we're so pleased that you've tried out our product! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 9, 2018
The customer service representative was very nice courteous and assisted me with the issue and also took it upon himself to make sure I was happy with his services which I was. He went out of his way to help me with everything that I needed and he did.
Hi Mildred,
We're so glad that you've had such a great experience with one of our representatives and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, we'd be glad to help! Thanks.
Reviewed Jan. 8, 2018
Quick, accurate bill of sale... easy to use. I did cancel my registration only because we do not have legal needs at this time. Saw that it was downgraded to "free" but would like to know that we will not be billed for future months.
Hey Ruth,
We greatly appreciate your review and our records indicate that your Rocket Lawyer Free Trial has been downgraded/cancelled as of 1/4/18. Since it was cancelled during the Trial period, you will not be billed. We've sent your a downgrade (cancellation) confirmation email, but please respond to it if you have any questions or concerns.
Reviewed Jan. 8, 2018
I was able to find, fill out and email all the documents I needed. Very user friendly website. I really needed their help and they did everything I asked for. Great website!! I will definitely use them again and will also refer others to Rocket Lawyer.
Hey Ginger,
Thanks for taking the time to leave us a review and we're delighted that you've enjoyed your experience with our service! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 7, 2018
I'd been very ill & unable to physically get around. I had used Rocket to give P.O.A. It was very quick & easy. However I'd become so ill. I wasn't able to meet the deadline to stop charges. I called & was quickly refunded & very kindly treated. Thank you!
Hi Antoinette,
Thank you for trying out our services and we're very glad that you've enjoyed your time with us! If you have further questions or concerns, please email us at customeroutreach@rocketlawyer.com. We hope that you have a speedy recovery!
Reviewed Jan. 7, 2018
I needed a codicil to change a will. I was able to complete one and print it in a very short time. A good deal for $20, seems to me. I'm not too happy with the automatic plan/billing starting after seven (7) days though. Now I I have remember to cancel after my "free" trial.
Hey Kenneth,
Thanks for leaving us a review, we really appreciate it! Our records indicate that only a single document for $20.00 was purchased on 1/5/18 and no Free Trial/membership has been selected at this time, therefore, you don't need to cancel any kind of membership. We've sent you an email confirmation, but please respond to it with any questions or concerns that you may have.
Reviewed Jan. 7, 2018
You have given me the terms and knowledge to use when coming up with the correct format for a lease agreement. I would highly recommend Rocket Lawyer to my friends who need help with coming up language for lease agreements that have to do with a ranch, cows and forest permit.
Hello Tammy,
We're pleased to know that you've enjoyed our online document creation and we hope that you'll return in the future if you need legal assistance! You're more than welcome to email us at customeoutreach@rocketlawyer.com with any questions or concerns. Thanks!
Reviewed Jan. 6, 2018
The team spent all the time we need to have any questions we needed answered. It was a significantly better experience than any other service we have used before. They did not try to sell us anything that we didn't need and they were extremely knowledgeable.
Hey Nevin,
We appreciate your review and we're so glad that you've enjoyed your experience with us! If you have any other questions or concerns, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks!
Reviewed Jan. 6, 2018
Thank you Rocket Lawyer for making a mental & emotional stressful process so simple and uncomplicated. Mom is 81 years old, still in good health but her memory is starting to waver. Your docs are easy to understand and follow. I’ll pass along referrals for sure.
Hi Deb,
We are pleased to know that we were able to assist you and your mother, we hope that you'll come back if you need our services again! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks!
Reviewed Jan. 6, 2018
I would highly recommend Rocket Lawyer to anyone! It was perfect for me, all I needed was a Bill-of-sale for an item I was selling and Rocket Lawyer had exactly what I needed. The site is easy to navigate and they have so many templates to choose from.
Hey Zack,
We really appreciate your review and glad that our product was able to assist you! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com for assistance.
Reviewed Jan. 6, 2018
My credit card was charged in the amount of $39.95 and I was not aware of it. The charges were still pending. First I called the bank and bank had told me if I knew the charges and I told yes to the bank. Bank said that the charges has to be on the account before they can do anything with it. I thought I must call the Rocket Lawyer to resolve it instead of the bank. I called the rocket lawyer and the issue of downgrading and refund of charges was resolved immediately.
Hey Harminder,
Thanks for your review and we're pleased that we were able to get this matter resolved with you! If you have further questions or concerns, please email us at customeroutreach@rocketlawyer.com for help. Thanks again!
Reviewed Jan. 5, 2018
Power of attorney papers needed as a guideline for a family friend. Friend does not have access to computer... helping out a long time friend. Rocket Lawyer provided the documents to get us started. Thanks for providing the service. Know where to look if I need additional assistance.
Hi Trevesia,
Thanks for taking the time to leave us a review and we're really delighted to know that our product helped you with your matter! Please email us at customeroutreach@rocketlawyer.com if you have any questions or concerns.
Reviewed Jan. 5, 2018
Was very happy with the quick and easy paperwork, unfortunately, I only needed for a one-time thing. However, I would recommend you to just check it out. I got charged for the premium plan but did not want to be a member and they were also very kind to refund me that money. THANKS ROCKET LAWYER.
Hey Francisco,
We're so glad that we were able to resolve your matter and hope that you'll return if you need our services in the future! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 5, 2018
Many times in life, you simply need a properly worded legal document or contract. You can pay hundreds of dollars to an attorney, to have their paralegal do it, or go to Rocket Lawyer for the same thing. One small price, error free and very quick.
Hi Dave,
We appreciate your review and we're delighted that you've enjoyed your experience with Rocket Lawyer! If you have any questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 5, 2018
I would recommend this service to any friend or associate being that it is simple to use and the customer service help are polite and courteous. If I need their services in the future I won't hesitate to contact them.
Hi Rick,
Thanks for taking the time to leave us a review. We're really glad that you've enjoyed our product and customer service! If you have further questions or concerns at this time, feel free to email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 5, 2018
I had a question regarding a form and Rocket Lawyer responded and attempted to find me some local help. I was very appreciative of the customer service I received. I would refer them to anyone who needs legal forms and direction to accomplish small legal matters.
Hi Deidre,
We're delighted to know that you've enjoyed your Rocket Lawyer experience and we hope that you'll return if you need our services in the future! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns. Thanks so much!
Reviewed Jan. 5, 2018
You had the form, I gave you the information and WALLA, It printed and when I took it to be signed and notarized everything was in order. Thank you for your services. I would recommend your site to anyone in need of legal docs or information for that matter.
Hey Patricia,
Thank you for your review and we're pleased to know that you've enjoyed our online document creation! Feel free to email us at cutomeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 5, 2018
I googled “write employment contract” and this was one of the first sites that popped up. I plugged in what I wanted to do, and from there it was easy. I really liked the editing tools, and the finished product looked like something from an established lawyer. Very satisfied customer, and my new employer was impressed.
Hi Andrew,
We appreciate your review and we're so glad that you chose Rocket Lawyer to create your legal document! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Reviewed Jan. 4, 2018
Thank you for you help and the customer service was excellent. I will definitely come back as a customer when in need of any documents in the future. I will share this information and the experience I had with all of my business associates and clients.
Hi Jennifer,
We're so glad that we could assist you and that you've enjoyed your experience with us! If you have further questions or concerns, please email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 4, 2018
I had the urgency to write a Letter of Agreement & had no clue as to how to go about doing it. I stumble into Rocket Lawyer by accident & it was game changer. It was easy and the results very professional. I later needed to write an Invoice & I was also able to write one. All one needs to do is provide the info requested & the format of the document is generated by RL. It is great !!
Hi Edita,
We're really glad that you gave Rocket Lawyer a chance and hope that you'll come back if you need our services in the future! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much!
Reviewed Jan. 4, 2018
I signed up so that I could get a copy of the eviction papers. It was easy and so worthwhile. I called the next day to cancel as I no longer needed any help. To cancel was quick, easy, and "painless!". I thought I would have to go through so much trouble to get things canceled, but I didn't. For that I'm most grateful. Thank you, and I WILL use you again if I need to in the future.
Hi Kathleen,
We're delighted that you've enjoyed your experience with us and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 4, 2018
They listen and eager to help. I am very happy to subscribe their service. Customer service personnel are very pleasant. Website offers many useful templates. This is an extremely useful service for any startups or small businesses. I greatly appreciate their services.
Hey Rashed,
Thanks for leaving us a review and we're pleased to know that you've enjoyed your experience with us! If you have further questions or concerns at this time, please don't hesitate to email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 4, 2018
Top notch! Nathan ** is outstanding! Would highly recommend. I have used Rocket Lawyer for incorporating my 5 businesses. We have also signed up for yearly services with Rocket Lawyer where we have found very useful template agreements.
Hi Ravi,
We appreciate your patronage and we're really glad that you've had such a wonderful experience with one of our representatives here at Rocket Lawyer! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Reviewed Jan. 3, 2018
Very great site that quickly allowed me to find the employment contract I needed for Colorado. I like that you do not have to have a membership and just pay a flat rate for the contract, but always allowed to upgrade later if needed. And no pressure! Thank you Rocket Lawyer!
Hey Fernando,
Thanks for your review and we're glad that you've enjoyed our product! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com.
Reviewed Jan. 3, 2018
Found the service very useful during the free trial. However I didn't need full membership. Called to cancel and they were quick to issue my refund since I called within 30 minutes of being billed. Appreciate the understanding and helpfulness of the rep I spoke with, Stormy! :)
Hey Mimi,
We're really glad that you've had such a great experience with one of our customer service representatives and appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns.
Reviewed Jan. 3, 2018
Alicia was incredibly knowledgeable, warm and friendly, and very helpful. The best customer service I have had in a very long time. I had a good feeling after working with her and kept giggling to myself for another hour. Can't say enough good about what an asset she is to your business!!!
Hi Joseph,
We're so glad that you've enjoyed your experience with one of our customer service representatives! Feel free to email us at customeroutreach@rocketlawyer.com with further questions or concerns, thanks!
Rocket Lawyer Company Information
- Company Name:
- Rocket Lawyer
- Website:
- www.rocketlawyer.com