Rocket Lawyer Reviews

The software program is easy to use. Also, human contact was immediate and was simple, helpful and kind. Trusted the information provided. Would use to verify existing legal documents for accuracy. The "Hold Harmless" document is the best I've seen.

The legal document I needed was right there, and all I had to do was a little 'fill in the blank'. Then I printed it out. Terrific service and very user-friendly. I can recommend Rocket Lawyer to everybody who has legal document needs.

I was very impressed and pleased with the online service that I received with Rocket Lawyer and would not hesitate to recommend them to any colleague of mine. Patrick, one of their customer service representative was particularly helpful and professional.

Last testament and will - Absolutely exceptional format! Easy to use. I even had a correction after I paid and printed. Easy, friendly staff assisted me with making the change with no hassle. Great service!!! Saved me lots of money doing it on my own instead of going through a private lawyer!!!

I left a voicemail and received a call back in less than 24 hours (re billing issue, non urgent). The agent was very competent and took care of my issue in less than 5 minutes on the phone + she was lovely! Thank you for a great customer service experience.

I find everything very helpful. If I need anything like this am going to come back to you for sure. Wills, personal letters, reference letters, explains every question you have and am highly recommended to all my friends and my co-workers. Bless you.

Rocket Lawyer helped me set up a pass-through corporation to lower my tax bill. They handled the state registration forms and the federal taxpayer identification number. The agent on the phone confirmed my understanding of the new tax policy as well.

I’ve tried other websites but so far they have the best customer service and resource. I even have them review the contents before I completed it. I was expecting another day before I get the corrections but it only took them not even an hour. Highly recommended!

I needed a copy of power of attorney and I got it very easily. That is all. It’s wonderful to be able to download legal forms without having to go shopping elsewhere. It’s also great to be able to cancel membership with a phone call. Should I need something else I know where to go.

The forms were easy to fill out, and each question had an explanation as to the yes or no meaning. This was a great help to me. I would recommend this to friends and would use again should I need it. Thought the price was fair and like being able to reopen. Guess I won't really know the worth till I DIE!!!

Very easy to use... Just answer the questions and then your info is automatically placed where it needs to go. Document was very thorough and complete. Easy way to address all the issues that needed to be included. I was very pleased and impressed with the document. Thank you for such a wonderful product!

I was able to get the documents that I needed. I cannot afford to pay more. I do not need any more documents at this time or the near future. I would recommend your service to those in need of a Will, Living Trust or Certificate of a Living Trust. The last was very helpful. Thank you so much!

My experience thus far includes: Query to professional attorney who replied promptly to my question. Also, he provided information that I was not aware I needed; namely, A Personal Affidavit. The process itself is very user-friendly. I was confident that my documents were successfully saved in the cloud and easily accessible at any time for review or editing as needed.

I needed a form for Healthcare POA and found Rocket Lawyers on the internet. They had the form I needed and after I filled it out and downloaded they answered a few questions on the proper use of the form and when to use it. I'm completely happy with the service and downgraded my account to an affordable monthly payment so I will be ready when the need arises for legal help in the future.

I was very pleased with the format employed by Rocket Lawyer for help with a document of claim against an estate. Interview style questions along with helpful hints on how to make complete answers was very "user friendly". I was pleasantly surprised that it took so little time to end up with a professional looking legal document. This service is extremely helpful for those of us who can't afford to retain an attorney.

All of the forms were correct and specific for the state. Easy to understand and the papers printed correctly. Lots of information and help if needed. Business and personal forms were some of the many ideas listed. Very pleased with Rocket Lawyer.

Called customer service with a few questions. During the call I was put on hold and was disconnected accidentally. Within seconds Alicia (customer service rep) called me back which is amazing and unheard of. She handled everything I needed and answered all my questions. Just want to thank Rocket Lawyer for providing a great service and having an amazing customer support team.

Cancellation/I spoke with Tim. He was very nice and very informal on the phone about all the things I need to take care of. Thank you. I would recommend this company to anyone that needs help trying to get information for their love ones. This is a really great company reviews.

Josh was super helpful and helped me figure out the best plan for me. He was able to save me money each month and not sacrifice service. Very pleasant experience! I would certainly recommend Rocket Lawyer to anyone who regularly prepares documents.

Very easy to work with and very timely. When I called also received answers to my questions promptly and the staff was very courteous. Guidance provided was very learned for both state and federal questions. I will recommend Rocket Lawyer to a friend and use them again in the future.

Yes customer service Josh was so nice & understanding in my present situation. He would make a great defense attorney because he cares! Thanks Josh & Rocket Lawyer for your kindness too. I will be back very soon to get legal help cause I need someone on my side while my exfriends are doing me wrong now. But it's life sometimes? Some good days, bad days & extremely bad days or ugly days! Thats what I'm going through now & is why I need you guys for help? Thanks again for being there?

This was the easiest process I've ever experienced. The ability to go back and edit my entries as often as necessary was extremely helpful. My document (Quit Deed Claim) was populated quickly and the instructions and checklist available made it even more seamless. I would definitely recommend this service to family and friends.

Could not have been more simple to use. I would recommend this form to use, and if the other forms are as simple to use, I can see no reason not to use Rocket Lawyer for all of your personal and necessary needs. Customer care are friendly to speak with also.

I would definitely recommend this service to anyone. It is very understandable, easy and informative. Customer service also very helpful and courteous. I will most definitely be using this service in the future. A very safe and secure way to handle legal matters at a low cost. Thank you.

Real Estate development LLC and sub-contractors forms. Service was quick, friendly and thorough. I received a call from Rocket Lawyer asking me if I needed anything and was made aware that if in fact I did want any changes to the documents she would be there ready to advise me and make those changes if possible. In the past I've used local attorneys at a much higher cost and a much longer process. This is my first time using Rocket and I'm anxious to see if it works as well as it seems to. Time will tell.

I went to Rocket Lawyer to find a template for a Divorce Agreement (MSA). They had one which met all my needs. The site was easy to navigate and after going through the simple steps, I had a draft within minutes. I would definitely use them again for any type of legal document.

I was very impressed with how easy and complete the whole process was for the form that I needed. I was able to edit it several times to get exactly what I wanted. My friend just paid a lawyer $500 and his document and experience was horrible. Will recommend this site.

Rocket Lawyer provides easy to use forums with straightforward information, highly recommend it for all your legal needs. It made laying out a lease agreement a 20 minute task instead of hours and pouring over legalities. I can see where it would be useful for anybody with any legal needs or issues that require forms or agreements.

Cinisha ** was very helpful in the process which is ongoing - I have yet to get the final product, but I have great expectations. The website was a bit tedious but with some additional work, I could get use to it.

When I signed my document and then sent my document out for e-signature the second party was never notified (verified via a test document and my own email address). When I signed my document and then sent it out to a second party who not yet signed, the status of the document said that I had also not yet signed and only gave me an option to remind myself. Clicking remind did nothing. When I signed my document and then sent it out to a second party who not yet signed, then tried to cancel, the cancel procedure did nothing and did not allow me to cancel the document. When I flagged a section for additional help, I was not helped within 1 business day.

I had a very good customer relations experience. In talking with your representative over the phone, I was quickly directed as to how to delete an incomplete document from online. The representative was both very knowledgeable and courteous in providing the needed assistance.

The contracts are great! Simple to use. I created a loan agreement and a promissory note and the questions were clear. User friendly. The support team is exceptional. Very patient and helpful. Alicia was fantastic! Love this application!! Would highly recommend this site to a friend!!

Cinisha was very professional and courteous. Thanks to her for a job well done! I was double charged on a purchase and she was kind enough to get me a partial refund of my charge. From here on out if I am in need of legal forms or advice, I will most certainly use Rocket Lawyer!!!

The agent that I spoke to on the phone the other day was friendly and very helpful. She answered all my questions and made sure I was satisfied before my call was over. She educated me on the business license and about how to trademark my logo.

Easy to follow directions made the task easy. I am not a lawyer so I don't know how official it will be, but it is at least a start. I do plan on also trying to get my wife to make a will. We are not people with a complicated financial situation, so hopefully these will suffice.

The customer service representative was very nice courteous and assisted me with the issue and also took it upon himself to make sure I was happy with his services which I was. He went out of his way to help me with everything that I needed and he did.

Quick, accurate bill of sale... easy to use. I did cancel my registration only because we do not have legal needs at this time. Saw that it was downgraded to "free" but would like to know that we will not be billed for future months.

I was able to find, fill out and email all the documents I needed. Very user friendly website. I really needed their help and they did everything I asked for. Great website!! I will definitely use them again and will also refer others to Rocket Lawyer.

I'd been very ill & unable to physically get around. I had used Rocket to give P.O.A. It was very quick & easy. However I'd become so ill. I wasn't able to meet the deadline to stop charges. I called & was quickly refunded & very kindly treated. Thank you!

I needed a codicil to change a will. I was able to complete one and print it in a very short time. A good deal for $20, seems to me. I'm not too happy with the automatic plan/billing starting after seven (7) days though. Now I I have remember to cancel after my "free" trial.

You have given me the terms and knowledge to use when coming up with the correct format for a lease agreement. I would highly recommend Rocket Lawyer to my friends who need help with coming up language for lease agreements that have to do with a ranch, cows and forest permit.

The team spent all the time we need to have any questions we needed answered. It was a significantly better experience than any other service we have used before. They did not try to sell us anything that we didn't need and they were extremely knowledgeable.

Thank you Rocket Lawyer for making a mental & emotional stressful process so simple and uncomplicated. Mom is 81 years old, still in good health but her memory is starting to waver. Your docs are easy to understand and follow. I’ll pass along referrals for sure.

I would highly recommend Rocket Lawyer to anyone! It was perfect for me, all I needed was a Bill-of-sale for an item I was selling and Rocket Lawyer had exactly what I needed. The site is easy to navigate and they have so many templates to choose from.

My credit card was charged in the amount of $39.95 and I was not aware of it. The charges were still pending. First I called the bank and bank had told me if I knew the charges and I told yes to the bank. Bank said that the charges has to be on the account before they can do anything with it. I thought I must call the Rocket Lawyer to resolve it instead of the bank. I called the rocket lawyer and the issue of downgrading and refund of charges was resolved immediately.

Power of attorney papers needed as a guideline for a family friend. Friend does not have access to computer... helping out a long time friend. Rocket Lawyer provided the documents to get us started. Thanks for providing the service. Know where to look if I need additional assistance.

Was very happy with the quick and easy paperwork, unfortunately, I only needed for a one-time thing. However, I would recommend you to just check it out. I got charged for the premium plan but did not want to be a member and they were also very kind to refund me that money. THANKS ROCKET LAWYER.

Many times in life, you simply need a properly worded legal document or contract. You can pay hundreds of dollars to an attorney, to have their paralegal do it, or go to Rocket Lawyer for the same thing. One small price, error free and very quick.

I would recommend this service to any friend or associate being that it is simple to use and the customer service help are polite and courteous. If I need their services in the future I won't hesitate to contact them.

I had a question regarding a form and Rocket Lawyer responded and attempted to find me some local help. I was very appreciative of the customer service I received. I would refer them to anyone who needs legal forms and direction to accomplish small legal matters.

You had the form, I gave you the information and WALLA, It printed and when I took it to be signed and notarized everything was in order. Thank you for your services. I would recommend your site to anyone in need of legal docs or information for that matter.

I googled “write employment contract” and this was one of the first sites that popped up. I plugged in what I wanted to do, and from there it was easy. I really liked the editing tools, and the finished product looked like something from an established lawyer. Very satisfied customer, and my new employer was impressed.

Thank you for you help and the customer service was excellent. I will definitely come back as a customer when in need of any documents in the future. I will share this information and the experience I had with all of my business associates and clients.

I had the urgency to write a Letter of Agreement & had no clue as to how to go about doing it. I stumble into Rocket Lawyer by accident & it was game changer. It was easy and the results very professional. I later needed to write an Invoice & I was also able to write one. All one needs to do is provide the info requested & the format of the document is generated by RL. It is great !!

I signed up so that I could get a copy of the eviction papers. It was easy and so worthwhile. I called the next day to cancel as I no longer needed any help. To cancel was quick, easy, and "painless!". I thought I would have to go through so much trouble to get things canceled, but I didn't. For that I'm most grateful. Thank you, and I WILL use you again if I need to in the future.

They listen and eager to help. I am very happy to subscribe their service. Customer service personnel are very pleasant. Website offers many useful templates. This is an extremely useful service for any startups or small businesses. I greatly appreciate their services.

Top notch! Nathan ** is outstanding! Would highly recommend. I have used Rocket Lawyer for incorporating my 5 businesses. We have also signed up for yearly services with Rocket Lawyer where we have found very useful template agreements.

Very great site that quickly allowed me to find the employment contract I needed for Colorado. I like that you do not have to have a membership and just pay a flat rate for the contract, but always allowed to upgrade later if needed. And no pressure! Thank you Rocket Lawyer!

Found the service very useful during the free trial. However I didn't need full membership. Called to cancel and they were quick to issue my refund since I called within 30 minutes of being billed. Appreciate the understanding and helpfulness of the rep I spoke with, Stormy! :)

Alicia was incredibly knowledgeable, warm and friendly, and very helpful. The best customer service I have had in a very long time. I had a good feeling after working with her and kept giggling to myself for another hour. Can't say enough good about what an asset she is to your business!!!

Customer service I received when calling was top notch! She was not only cheerful, but she quickly and efficiently assisted me with my issue at hand. Your customer service rep was a absolute pleasure to speak with. She could see I experienced significant issues with my document and was able to help me without any difficulties. She also refunded me my money back since the document would not print out for me. This wonderful gal made my day today!

Excellent service from Revonda today and helping me to not only manage and arrange future services but was exceptionally courteous and helpful (as well as knowledgeable). It is very hard/difficult to establish a fully integrated team with members who not only understand the service/practice, but also know how to relate to your clientele. Lucky to have her!

I called to cancel my subscription but Revonda offered a cheaper alternative that actual was a better fit for what I needed in the first place. I didn't know that was an option. She was courteous and friendly and explained everything in full detail. Thank You.

Jessica Was able to handle my questions and said legal inc had just jumped the gun and sent out billings a touch too early so I am again a happy camper with Rocket Lawyer. I use the lease section for all my rental properties & incorporation needs and so far I have very happy with the service they provide.

When attempting to list additional benefits by title only, under a employment agreement document the list is visible on screen but does not populate to print version? I believe it has been resolved this morning with discussion with your personnel.

Rocketlawyer.com offers a free, trial membership to peruse templates of legal documents for a trial period. Utilizing two of the templates enabled me to help a family member to state her wishes for DPA and Healthcare Proxy. The site was well organized and user friendly and made a complicated process easier to complete. I would recommend this to a friend.

Tasen was extraordinarily helpful. He provided great insight that was very positive. Do whatever you need to do to keep him on your staff. To lose him would be to lose the valuable sense of employee loyalty and customer service that makes people want to do business with your organization.

Excellent service, lots of information. I was able to easily write a non disclosure agreement thru their website with all my needed requirements. I no longer needed the forms available and they canceled my 7 day trial with no hassle. Very professional, I will recommend Rocket Lawyer to my friends.

Customer service was very helpful. I was able to get my question and answer on the website very helpful information. The thing is when it comes to legal documents we want to make sure it has the correct term otherwise it wouldn't serve the purpose.

Very easy to set up. Made several calls to multiple attorneys, the least expensive was $225 for the Agreement I was looking for. $20 and 15 min and I got what I wanted from Rocket Lawyer! Thank you Rocket Lawyer for your help and ease of creating the agreement I was looking for!

So easy to input info and have a valid, completed deed as a result. Will continue to use this convenient website for legal forms. Was able to print out form multiple times, as information was the same for several real estate parcels; just used separate legal description. Really appreciate this convenience, rather than having to start over every time.

LLC Operating Agreement - I created a document that required some technical help. When I called, the agent was very courteous and extremely helpful. She guided me through the entire process with ease and patiently waited for me to finish. I would highly recommend their service.

The Rocket Lawyer is a great helping site and consumer friendly even for technologically challenged individuals as I am. I found it very helpful and convenient. I was able to complete many forms without a problem. The cost: three documents for free and $.39.99 (I believe) monthly fee... can't beat it.

Alicia was super nice and professional and resolved my issues in a timely, professional manner topped with an A+ attitude!!! Definitely keep this person! She’s a hard one to come across in the customer service arena!

Rocket Lawyer was a great experience for me and I would highly recommend to anyone. Customer service was great when I called to discuss my account. Thanks Rocket Lawyer. Rocket Lawyer was there for me when I needed them in a very important business decision.

Josh was very helpful when I had questions about our account status. The product range and options Rocket Lawyer offer are pretty amazing for the price. I wouldn't hesitate to recommend this service. Currently they are running a great promotion!

I had such a great experience during my first year with Rocket Lawyer! Communication are easy and fast. Great costumer care from all the department. I’m opening my second company with Rocket Lawyer and I’m so pleased from another great experience! One million stars for my amazing account manager Brian **, always ready to help, listen and support me in any phases. Thank you Team! You are just amazing!

I was very happy with the service. I have this service for free but I had to drive 30 minutes away with traffic. I was able to use Rocket Lawyer for free and save me a lot of driving time. Thank you for your help.

I needed a pretty standard form/fill in the blank. During the trial period that was a very useful item for me. The state specific option was very useful as I live in one state and needed a legal form for another state. The cancellation of the free trial was a bit difficult as no confirmation email came through. However, I only cancelled today. Maybe an overnight update is needed.

Chris provided great advice and was very easy to talk to. I found Chris to be very knowledgeable in the provided service and in the laws. I will recommend Rocket Lawyer to my friends. I expect to use your service more frequently because of the value I received today.

Chris was very helpful on our call, he gave me valuable pointers on items I will need for my business and helped me understand Rocket Lawyer capabilities. Chris saved me money over the long term and I am really excited to be working with him on our business moving forward.

Chris is a pleasure to work with. He is very knowledgeable about all of the services that Rocket Lawyer provides. He walked me through the LLC process easily and was able to start the Texas registration process for my company. I look forward to working with Chris in the future.

Documents exactly what I needed. Person who processed my cancellation was very nice and professional. I will use your service again. Thank you. Rental forms will help me very much in the future. Also forms are very straightforward for my tenants to understand and myself.

The document was well written, accurate and easy to use. Would recommend and would use the service again. Understand that the trial period comes with a monthly charge if not cancelled which is reasonable for heavy users. The customer service people are helpful and professional.

Very good document, I found it very easy to follow and understand. MY wife read it and will have an easy time following my instructions in distributing my belongings. It was a lot easier than I had anticipated. I have already talked to some friends about my will.

It was easy to navigate website, and edit different pages. Overall it was easy to understand the stipulations stated in Will for someone with very little understanding of the legal framework. It did not take a long time to fill out because we only needed it for the very minimum guidelines.

Patrick took my call and he was delightful and pleasant. I want this to go to his supervisor to let them know that he is an awesome representative for Rocket Lawyer. Hopefully he will be able to receive a great recognition for his good work.

I wasn't sure what to expect but when I began, the end came near. I was then sure to assess this site as A plus. I would strongly recommend this website and the service it offers to all my friends and relatives. Comparing to Legalzoom, this site provides the necessities that Legalzoom doesn't have.

Documents are easy to complete and print, cost is very affordable and will continue to use your service in the future for any and all legal services. Printing or saving to web make the retrieval of documents easy and cost effective. Hope to have more interaction with Rocket Lawyer in the future.

All of my question were answered. The guy stayed on with me until I found my way through. Not sure what all I can say but I think it's easy to use the product and get online support. So yes I would tell all my friend to try the program.

My experience with your site was splendid. My account was charged a fee and refunded after. The customer service representative with whom I spoke with today was very polite and handled my question with grace and respect. I'll surely recommend your site to my partner. Just loved the fill-in POA I used to get what I had in mind done.

Documents are easy to create and modify so the job is complete. Using the tools of the Rocket Lawyer software along with the dashboard allows everyone to make the legal process of creating the SLLC Operating Agreement a simple process.

Revonda was extremely well informed about my account and how to resolve the issue at hand. She was pleasant and resolved the problem in a short period of time. I was impressed that she also made me aware of another option for continuing to use rocketlawyer.com that better suited my needs. I am pleased with the services and customer service provided by rocketlawyer.com. Thanks!

Helpful/thorough/cordial. The form that I was intending to use was very complete and accurate. We however decided to not utilize a Quitclaim Deed. If we need further legal forms I will certainly use Rocker Lawyer. There was no question when a credit was requested.

The Rocket Lawyer site was of great assistance to my legal needs at this time. I'm happy and grateful for their help. I'm definitely looking forward to my next project with them (!). I recommended it to all my friends and clients. I will continue to do that. Thank you!

Was very helpful in implementing the new employee handbooks. Was very satisfied with the information provided and the accuracy in helping us establish the book. Would highly recommend the Rocket Lawyer to anyone needing assistance with your products. We would not hesitate to use your site over and over again.

The service was excellent. Fast, reliable, efficient and additional give an opportune support to help during the process. I highly recommend them in the service they gave me to issue the operating agreements. Besides being of a lower cost comparing with others.

Having used the service with great success, the ongoing monthly membership was not needed. In a call to the company, I was assisted by one of the most professional people I have ever encountered. Sudon was the epitome of knowledge, friendliness, and ability. Her demeanor and her ability to resolve the cancellation was A+, 10 out of 10 in every way. Be grateful you have her. I appreciate professionals. Thank you Sudon!!

The website is easy to navigate and very user friendly. The forms are very useful and the ability to modify is effortless. I was very happy with Alisha in customer service. She was pleasant and helpful when I needed help. I would use their services again hands down.

Excellent company and great friendly customer service. 5 stars! I will absolutely recommend this service to a friend. Alicia helped me today and answered all my questions and did so with friendliness and she was very knowledgeable. I look forward to working with this company in the future as well.

Rocket Lawyer is a good platform but it isn't compatible with every operating system. It doesn't work well with Microsoft Internet Explorer. Sadly, that is the buffer that my computer uses. If you have Google Chrome you're in luck. Not ever one that orders Rocket Lawyer will find that it works with their computer.

I was searching internet for free services for leases. I accidentally subscribed and was charged by Rocket Lawyer. When I called, explained what happened, they refunded my money without hesitation. Great service! If I need a lease of any kind they will be my first choice!

Wow what an easy way to get a lease. I have very little patience so this was a definite lifesaver! I had a quick question, called the toll free number and got my answer within two minutes. I would recommend anyone needing a document, lease etc to log on to Rocket Lawyer. I would recommend them any day! Thank you!!!

I would def use Rocket Lawyer again - the forms were easy to understand and the final outcome was excellent. Very professional and when I did talk to someone they were very helpful! Once I reviewed the final contract - I was very pleased. Thank you for all your help!

Tasen, was a great help with answering my questions and helped refund what was charged on my account. He did a great job at not trying to up-sell me or annoy like most businesses do. Gave me the option to come back when necessary and that was perfect. Simple and understanding. Great help!

This site made setting up my LLC ridiculously simple! The step by step instructions were the best. That being said, I was still dumb enough to make a mistake. I filed the name of my LLC with the State, then went immediately to Rocket Lawyer and paid to set up my Operating Agreement before I received approval from the State. Needless to say, my application was rejected by the State due to similarity in names. I contacted Rocket Lawyer to see if I could change the name on the Operating Agreement, fully expecting them to charge me again. They, not only didn't charge me again, but opened the document so I could make the name change for free! This is an extremely professional and user friendly site. I highly recommend!!

However had a minor glitch in billing. Waiting to see if the matter will be resolved. No other issues.

The document was a great help. I highly recommend your website. There are quite a few samples to choose from. I will definitely use your website in the future. It worked out great for me. I will tell all my friends and family about how great your company is.

This was a great experience with my customer representative Tasen!!! Tasen and Rocket Lawyer exceeded my expectation!!! Thank you for your continued service and dedication to your customers. I would definitely recommend Rocket Lawyer to anyone looking for accurate and speedy service.

I have been working with Nathan for many months now and today started my company membership, filed Nevada business license fees, and ordered company stock certificates. Nathan has been very helpful, knowledgeable and gone out of his way to helped me with all the products purchased.

I had a wonderful experience when I was kinda frantic because I paid for a notice that I didn’t request. Then I tried it again and paid again. So I paid for two of the same notices and both times they were the wrong one. My error of course, but Cinisha helped me and solved my problem. She rocks! Thank you.

I Spoke with the customer service rep, Ms. ** and she was very patient and understanding about the situation and the error made. I will highly recommend Rocket Lawyer in the future and continue to use for documents for my business needs.

Had a great initial conversation with Christopher. He was very helpful with our incorporation process. Since I am not as familiar with the non-profit process, Chris helped answer my questions and gave me confidence that Rocket Lawyer was a good choice for us.

Absolute perfection. Complete relief of legal stress and anxiety in a matter of minutes. It's worth every penny. You'll continue to get daily responses to the same question from new lawyers so you can get all sides of opinions. Very direct. Very quick. Very thorough.

This is for the time I spent on the phone with Cinisha ** only. She was absolutely great with a great sense of humor. She was such a help getting me through the "rental application" form. With her knowledge of computers systems and human behavior she should be in line for a promotion...

Had a few problems but they were quickly corrected and got what I wanted, thank you Dani you did a great job. I couldn't download my form and I made a mistake that caused an overpayment, the form was emailed to me and the overcharge was returned immediately. Should I need any other forms I will do business with the Rocket Lawyer.

Chris at Rocket Lawyer was extremely helpful in answering all of my questions thoroughly. He walked me through the process to make sure I understood everything, including what Fees I would have to pay. I was very satisfied in my interactions with him as a representative of this company. So far so good and I would recommend this company to others. It has been a great one stop shop using Rocket Lawyer to help me file the necessary paperwork, file for an EIN, and register for a non-profit organization.

I completed the paperwork online and that was that or so I thought. I received a phone call from a number I didn’t recognized. When I listened to the voicemail, it was this gentleman identifying himself as my legal representative assigned to my business. I was blown away. I was not expecting that. He went over everything I did, to make sure that it was done correctly online. He made sure I understood the application process and helped calm my nerves, and inner fears. Thanks again Christopher.

Tasen ** provided a personal touch to his customer service which was integral to my decision to continue the $1 promo on your program rather than just cancelling outright. Thank you for employing great people! Keep up the great work.

It was easy to you use. The editing process was equally user friendly. It saves me a lot of time. It will be my first place to search for future documents. Keep up the good work! I would spread the good work you guys are doing amongst my friends in the ministry.

I asked for a 4 month refund and it was approved without hesitation. Thanks for your prompt attention. I will be using your service in the future and will recommend your services to friends and family. Thank you very much.

Wow, every legal document I need, and it's so easy to modify to your needs. You just select what kind of document you need, then it guides you step by step, question by question, as to what your needs are.

This was great especially with a phone call from your representative Aleja while I was doing the document online. It helped immensely and made it overall great experience. I will continue to use Rocket Lawyer for documents, etc... I look forward to obtaining and getting executable agreements as we work with more and more consultants and contractors.

In less than a week Rocket Lawyer has helped me get my LLC, EIN and given me suggestions for next steps making the process easy and stress free. I would recommend this company to anyone that is thinking about starting their own business.

A very nice young man assisted me in our company handbook for Oregon and Washington. I had printed out two of the same state and he allowed me to go back in and recreate one for Washington. This has been most helpful and I will let other small companies know about your service. Thank you!

I've been working with Jeremy at the Rocket Lawyer. His speed of communication is terrific. Lightning fast. He's instantly available to take a call, if needed to. All the questions I had were answered immediately. All in all - I highly recommend using Rocket Lawyer for all needs concerning creating a corp or terminating a corp. Thank you!

Love the service. The attorneys were very knowledgeable and support response was very timely. The document library is very robust and individual document was easy to complete. Rocket Lawyer helps me save thousands of dollars. Highly recommend Rocket Lawyer to everyone!!!

I spoke with a representative at Rocket Lawyer and my problem was resolved. She was nice and addressed my concerns appropriately. She resolved my issues quickly without any problems.

My credit card was charged three times in Sept, Oct and Nov with $39.99 fee per month without having bought anything from them or given any authorization to charge my account. I called them and Roxanne told me that my card was charged because they had the right card information and my right e-mail address and that I must have bought smth from them. I asked her why I was never informed via e-mail since they had my e-mail address about the purchase but she said it was not their business to do so and I had to dispute the transactions with the bank, which I did. This is a fraudulent company, fraudulently micro charging people. Hoping charges go under the radar. Undetected by its victims. I hope someone sues them and bans their fraudulent practices. Thieves!

I would like to say that after receiving my review rocket lawyer was very swift in resolving my complaint. They refunded the fees I was charged and downgraded my membership to a free trial. I would definitely recommend them to others and hope to use them in the future.

I check my account today 10/11/2017 @2:15 PM. I was charge $39.95 by Rocket Lawyer. I call to ask why I was charge on a free site for a month go run, she told me that it is not free on day 7. You are enroll without you knowing. Please stop this website from stealing from people looking for free documents.

When reviewing my bank account, I found Rocket Lawyer has been charging me monthly for the past 5 months. I went on the "free legal documents" section to review what should be in a rent to buy contract. Now I find they are charging me! Shady deal for sure!

Rocket Lawyer gives very fast and precise information, solved my questions and a fast and efficient means. I also like the flexibility of the whole program in itself. Being able to choose between calling or emailing was a great feature for me. I used phone although I would assume emailing is even simpler. The process was extremely simple. They also had plenty of information on the site alone! The only thing I disliked was how I didn't know about this service through ads. I had to search for a service directly to stumble across it when I needed assistance in the first place. Besides that everything was great. I would recommend this to any of my friends or family that needed legal advice.

I signed up for the free trial and I have been getting charged this entire time! It's been months. I have several emails stating they'd respond in 1-2 business days and they never did! This is a scam and I don't appreciate that they are supposed to be offering legal advice but they go about tricking us into signing up and continue to charge us even when we cancel the membership. This is not okay!

They took care of my problem with ease and it did not cost much. And they did a great job keeping me inform about everything. I like that I could talk to them whenever I needed to. I wrote and told them what I had going on. They sent me an appointment to talk to them on the phone and then they had me to send them my stuff. And then someone call me and talk to me about it and they help me from start to finish with it. But I wish I could have talk to them on the phone more. I had to stop and slow down and read it good so that I did not miss anything.

Rocket Lawyer's website is very easy to use. It is easy to determine which form is the right one for the state you need and to properly fill out the real estate forms for the layman so it would be approved by the proper government agencies. It was pretty straight forward in the procedures. It was good that the initial 7-day price was free. However the subscription price was a little high.

Rocket Lawyer's online facilities are informative and 'do the job'. Good support is provided. Not for complex legal matters but their simple bill of sale, deeds, non-compete, etc. are affordable and work well for us. This site is too much trustworthy. You can easily sign up and manage it. We can use trial version and can buy easily after that. Trial version is very good to use. It take some time to understand it but you get a good understanding of it when finish the trial version.

I like the legal service Rocket Lawyer because it helps me get the information that I need to be smart in my legal cases in order to be successful winning them and learning the legal business more for me and my family. I just love this site and its services and how it works for people in need for help for the legal information that they need. It is a very simple service to use and it only took me about a week to accomplish what I needed to do with this great service and to take care any legal matters.

I liked the ability to return to the site and make any necessary changes. Fill in the blanks makes it easy for anyone to complete. Simplicity brought me back for other legal documents. I completed the documents in less than an hour. It would have taken me longer on my own. Also, keeping the documents stored for future use helped in finding my documents. Instructions were informative and to the point. It covers laws across the country, not just locally. But it would be nice to have the ability to chose between different programs so they can interact with more devices. PDF files are fine though I tend to use Office on a regular basis.

Rocket Lawyer is a great and easy to use site to create a legal document, you can also find a lawyer and ask questions. They are very useful. You basically create an account and you select one of the service you want to use. It's very intuitive and easy to learn. But their legal advice isn't really as in-depth and it's not the same as having a lawyer.

Rocket Lawyer preys on those who aren't careful. I was making a "free" really basic form, when I went to print they demanded a credit card and 10 day free trial. The form generator was messed up and took a lot longer than it should have, so I was running late and didn't have time to retype the whole form, so I did the trial. I didn't need the service and I was leaving town for a week so I immediately did the online downgrade to a free membership. The "downgrade" didn't go through. I never got the confirmation email, so I can't prove I did it. I can't prove I used the downgrade function, but I did. I didn't notice the first bank charge so they charged me twice before I caught it.

Rocket Lawyer doesn't allow you to enter more than 500 letters (not words, letters!) in your question to them. This limits the information that an attorney has available, which automatically sets you and the attorney that answers your question up for failure. When you get your response back from attorney, and you can clearly see that they don't have enough information to correctly respond, you can follow up with another question. Unfortunately, there is a 500 LETTER limit to your response. GRRR! I will not be using this service again because of their idiotic 500 letter limit.

The information about the "free" 1 week trial probably escapes many people seeking temporary legal help. Once you sign-up for a "free" trial and enter your credit card. If you do not cancel, then you will pay forever. The idea of a receipt for your billing does not exist so you will not be informed that your account is being charged. You have a lot of items on you credit card, it is easy to miss. The value of Rocket Lawyer for the money spent is close to zero.

The customer service was great, no worries. They were friendly and helpful, answer all my questions in a timely manner, and helped me resolve all my issues. This service was very reliable and I would be more then happy to recommend this service anytime and use it again if I needed. It was definitely worth what I paid. Thank you.

Agents were very thorough and efficiently walked me through your the process. I was very pleased with the results and have lower payments now. Speed was fine, but quality didn't match. I was debating between this and Legal Zoom and I wish I would have gone with Legal Zoom, but this was slightly cheaper. Didn't seem that reliable to me, based on my experience. The service I received definitely failed to meet my expectations and when I called in about it, I was treated poorly. The service is cheap for a reason. I selected it because of the cost, but I had never heard of this company, so was a little weary on it. I wish I had trusted my gut and went with a more reputable service.

They are a very competent and reliable organization that ensure customers needs are met in a timely and efficient manner. The overall customer service experience is well worth the money. With regards to speed, I think that they are very effective in the sense that they make sure your needs/wants are being addressed carefully and in a timely manner. I think the company is very reliable as they seek their best to be transparent in all aspects of the business. They are also very competent and dependable most if not all the time. The value you receive for their service is well worth it compare to other business in the same field. They ensure that you get your full money worth in all aspects.

Well I enjoy talking to them. They are very nice and very courteous, not disrespectful at all, not mean or rude, very helpful and gives lots of information, and I would highly recommend. Very fast. I would tell all my friends. They are very understanding. They are not rude, very nice and they do good things to help people. They are very reliable. They do all they can to get the help you need. Makes sure you are satisfied with the service. They are not rude and makes very good decisions. They are very much valuable. Give you good information and they make sure you are very satisfied and don't make decisions without letting you know.