LegalShield Reviews

Soooo much peace of mind comes with having a LegalShield membership. Just last week I was able to call in to ask a question in reference to an insurance situation AND send in some documents to be reviewed to ensure that everything was within my best interest before signing. Before having LegalShield I would have stressed over the insurance situation, spent hours on Google researching, I would have proceeded or I wouldn't have (but either way, I would have done so reluctantly and assuredly) and I would have signed the document without fully understanding it?

I had an issue with AT&T not fulfilling their agreement to pay my Sprint final bill due to an error made by a representative. I contacted my law firm, and was asked to send a copy of both bills. My letter was sent within two business days, and within 8 business days, I received a gift card in the mail with a letter apologizing for the miscommunication. I was able to pay off the sprint bill which at the time was impacting my credit. THANK YOU LEGALSHIELD!

I've used my LegalShield membership for over a decade. Most recently I had internet installed in my home. It went in and out, so they sent multiple technician visits and it never worked properly. When I cancelled the internet, they sent me a $300+ early termination bill that I refused to pay. They then sent me to a debt collection company who threatened to put it on my credit. I called my law firm and they wrote a cease and desist letter to the debt collection company, who then wrote my law firm a letter back letting them know that I didn't owe anything and nothing negative would be reported on my credit report!

We had a problem getting a large home alarm company to fix an issue. They promised to fix the issue each time we called, and 6 months later NO results, but they kept drafting our checking account the $20 a month. Most of us would not call an attorney for $120 situation, we used LegalShield. The attorney wrote a letter to the alarm company on our behalf and we received a full refund, plus they gave us the next 6 months free and released us from the monthly auto draft and we pay them monthly when we receive the bill. I found the service very easy to use and I was very pleased with the outcome.

I Live in NC and while I was in Atlanta GA I was caught in a speed trap. I had 2 citations and was looking at a $375+ fine. I went back to NC and sent my tickets to my Law Firm. They passed it on to my Law Firm in GA. The Attorney let me know they were going to court for me and I didn't need to be present. After the court date, my Attorney called me back to let me know they were able to get all the charges dropped and the case was closed. I never had to took a day off of work to drive back to Atlanta (3.5 hrs away) to fight the ticket. They saved me TIME and MONEY $375!! That savings just paid for my Legal Plan for the WHOLE YEAR! I'm a member for LIFE.

This service is incredible. I had an issue with a credit card company that was overbilling me $7.95 a month for 2 years. After many unsuccessful attempts with customer service, I called LegalShield. My attorney wrote a dispute letter on my behalf. A week later I received an apology letter from the credit card company, they refunded me $171 and never billed me $7.95 again. I love this service!

We have loved using this service for our business and we also have the family coverage. They helped us in our IRS tax audit and our attorney was the best, he was extremely knowledgeable and knew exactly what we needed to do, we passed with flying colors. We call all the time to get advice on all sorts of things. Got our wills done and updated every few years. Great service.

I have owned a legal clinic for 40 years and I was a member of Prepaid Legal for many years and if I had a quick question, I could get very good service from them; however, several years ago Iost contact with them. On the internet a few weeks ago, I came across Legal Shield and gave them a call. When I inquired if they were familiar with Prepaid Legal, they indicated they were one and the same company but just changed their name! NOT. I called them one time after I joined and a gentleman got on the phone and although he barely allowed me five minutes to ask a question, he rudely said I had no case but to send him a document regarding same. I know I have an excellent case and it was obvious to me that this was a scam. Fortunately, I never paid my membership fee. Although I am familiar with the corruption in the legal system, many people are not. I will make appropriate complaints as necessary. CAUTION!

All a sudden, I receive a letter from someone names Lori **, she claims that she from the membership service and information that my membership is cancelled by Legal Shield, without reason. I contact the membership services numerous times in good faith and try to reinstate my membership. The membership department refuses to reinstate the membership. I am not happy with Legal Shield to breach the consumer contract by cancelling a contract without a valid reason. It is unreasonable and unlawful.

Legal Shield flat out lied about the service they supposedly provide. It clearly states in my contract they will provide 75 hours of trial time and 25 hours of pre-trial time, however when I needed to represent my wife due to a traffic ticket from an accident she was involved in, the law firm we were assigned to only offered their "discounted" fee of 1200 dollars and nothing else, legal shield is nothing but a fraudulent hook, 35 dollars a month for legal representation sounded too good to be true. Well maybe because it just simply doesn't exists, they're nothing but a middle man that connects naive people with shark attorneys looking to make a buck out of desperate folks, don't fall for it!

I used this company for a few years after I decided to cancel service they took money out of my account without my approval this was after I sent a letter canceling service. I made them aware I was informed a credit would be given only later to receive a letter saying a credit would not be given. This company was good at one point, now they are like the rest. I would give them a zero if they had it.

About half the attorneys are very rude. They do not fill our or help you fill out paperwork like they state, they do not make phone calls for you. Every other attorney has a different opinion. They caused me more stress than help. Almost a month later and I am still no closer than I was before the attempting to get their help. I felt it was very unprofessional most of the time and extremely stressful. I am completely dissatisfied! Hopefully there's someone they can help but it was definitely not me and it is not at all what was described to me prior to obtaining the service. Even trying to cancel it is nearly impossible. I simply am completely dissatisfied.

I paid for the service for 1 year before actually using it. I ended up calling in to ask about a lease issue. The lawyer I talked to was condescending and passive aggressive; he kept asking what legal question I had even though I'd already explained, and he immediately assumed that I was in the wrong and there was nothing he could do to help. It's pretty clear that his main focus was to just get rid of me. I don't know what I was paying for and I'm glad I'm not paying anymore.

I've been a customer about 20 years. I make automatic payments monthly.... Gave them thousands! Their service has plummeted to an all-time low! Attorneys do not follow company policy. Secretaries, etc do not log information. Customer care from the corporate office is non-existent. The attorneys are outright unprofessional and disrespectful, especially from Davis Miles law firm in Arizona. The nail in the coffin was when the lawyer outright refused to make minor changes in a letter to KIA, actually left a nasty voicemail saying take it or leave it and he doesnt pander to customer demands, and refusing to let me speak to the Supervising attorney to resolve the matter! What ** audacity! DO NOT JOIN THIS "SERVICE"!!! YOU WILL NOT GET WHAT YOU PAID FOR!

I’ve been a member for over 15 years. I’m the customer that they should love. I pay on time, I don’t have an issue with my credit card and I don’t ask for many services (6-7 over the 15+ years). I like to know that If I get in trouble, I have a safety net. The current need is living trust information due to some conflicting statements in a poorly written trust.

I was offer this benefit package through my job & I'm going to HR to get this plan removed. But this company is a waste a time. It's scary how you explain your issue of what's going on & also submit documents to back up your statement & these people are clueless because all these time they are telling me I have 20 days to answer & if I did not work quickly I would have gotten a default judgment due to this company. I have a summons that I needed to answer within 5 day on on the 5th day I was still getting the run around talking about I'm still trying to reach out to a lawyer to take your case. I just got so mad that I told them to forget about I will pay my money to get this lawyer to do their job because obviously, LegalShield don't want to even though they are getting paid.

Legalshield stole my card information and charged me for 3 months after I told them to cancel my service. If you want to be at the back and call off lawyers that get mad if you call them and want to you wait around at their convenience to call you, then this is the service for you. If you want your lawyer to call you on a blocked number, this is the service for you. If you don't really want a lawyer but want someone to let you know, who is not a lawyer, what service you may or may not need, this is the company for you! Stay away from this company. They will steal from you and say it's your fault. Good luck!

I am extremely disappointed with LegalShield. A friend of mine who knew I was dealing with some issues with my ex who broke into my home, stole 80% of my apartment contents, and caused an array of other issues suggested I contact someone “who will be able to help you.” I met with the individual who was very kind, and I trusted her and because I trusted her, I felt that LegalShield was the solution to all of my issues. I brought forth each issue to the local law office (which is over an hour away from my home and I currently do not drive) and each lawyer who called about my various issues basically were not able to intervene for various reasons and advised me that I could hire a lawyer with a 25% discount. I was also advised that I would be able to have a “free will” written, which was the first fee that I was unaware of, as they advised me that I would need to pay $56 plus tax for a witness to sign my will with me locally.

Very disappointed with this company. Didnt get any legal help at all. The law company that was assign to me didn't help at all. Not receiving any help, I signed up for JustAnswer and in few days I received all help and answers I was need. It just for $5.00 a week trial. To cancel membership with Legal Shield is really Bias, they said they never received my email to cancel membership and charged to my account. When I made a phone call to them they told me to resend an email and my refund will be issued. Well, after resending an email they did cancel membership, but never issued a refund. They just keep saying they will issue refund but at the end they decided not to. Scam company stay away.

Been a Legal Shield member for about 20 years. One of their so called benefits is legal representation in case the member is being sued. There is an exception to this 'benefit' stating that suits resulting from business transactions are not covered. Last year a former tenant of mine sued me for her security deposit. I turned to legal shield for representation as per the service contract. They denied my request stating that this suit involved a business - they consider me as running a business when I am renting a room. I tried to persuade them that it was not a business (I am not incorporated, nor LLC nor partnership nor sole proprietor) to no avail. I ended cancelling my subscription.

First and foremost, I had spoken with two law clerks from that particular law firm. I get two different stories. One tells me that they didn’t receive my email, the other tells me that my email is in a hub. The second law clerk tells me that we changed our email. Both law clerks tried telling me that the email I gave them isn’t their email after I told them I had the email in front of me. It tells me where the email came from where it says “From.” After I get off the phone, I noticed that someone had read the email. That would mean that the second law clerk was lying about it being the wrong email. So I called back and spoke with Abraham. He agreed that it didn’t sound right as far as me being told that they changed their email.

Bought a pre-owned vehicle this Spring and was promised some repairs that the dealership promised before I took delivery. After delivery and time to get those repairs done the dealership played games with me and refused to make good on a major repair on my list. I made one call to the Law Firm, the attorney wrote a letter on my behalf and the dealership fixed what I couldn't get them to do without this service.

I have had LegalShield fir over a year now and I’m very happy with the service. We got our wills completed, POA, and financial POA. I have also used the service to review several documents on services and purchases. Eases my mind, knowing I have the back up of qualified law firms in my back pocket.

Grateful the Provider Law Firm in our State that reviewed contract which saved me money from losing valuable resources. Thanks for the Attorney Advice and Consultation portion of the Benefits. Great outcome!

From my experience, Deming, Parker, etc.... is a law firm full of "lawyers" who do not show concern regarding the client’s issue. My first issue was regarding a debt collection that was not mine and the debt collecting company was suing me. Mr. ** contacted the plaintiff's lawyer (because I asked him to), to ask for some information and proof regarding the lawsuit (which I told him to ask for), but soon after that he told me to settle. He did not look into any laws for me, he put no effort in my case at all. Only because of MY legal work was I able to beat the case and have the lawsuit dismissed.

I am a member of this legal firm for just about two years and I will say I regret being a member or ever having to pay for membership here. To my understanding as a member you get a legal consultation, a letter if needed for your legal issues, a review of document up to 15 pages, and a 25% discount off attorney referred. I did not get any legal advice over my issues instead the first thing I was told to do was to pay the 25% discounted rate before my case can be reviewed.

My wife worked for a company that required her to have a cell phone for the job. They agreed to reimburse her $50/month for using her phone with the requirement that she submit her bill from the carrier every month which we did. She worked there for 3+ years. Toward the end of year 2 the company announced they were being acquired by another much larger company. The transition happened in January, and they continued the requirement for cell phones, and she continued to submit her bill every month. The reimbursements stopped coming in March.

I have been with LS since the first of the year. I have needed their service and every time I have attempted to use it, I have had nothing but problems with who they referred me to, Ross & Matthews in TX. R&M is just as bad and they rush you off the phone and DO NOT give accurate counsel, yet when I called LegalShield they just keep giving me the runaround. I have requested a full refund and was told that because I took "counsel" I was not owed a refund, yet the alleged "counsel" is NOT legal guidance and I have on record that every time I requested said counsel I would not get a call from R&M until I finally complained enough. This service is NOT worth a dime a month. STAY AWAY.

I have been a LegalShield member for about 5 months and I have used the service 6 times in those 5 months. I had my will, living will, power of attorney done, as well as a speeding ticket I got was dismissed. I also have used it for consultation on family matters and an issue I had with a restaurant. Not every time I asked a question did I receive the answer I was hoping for but each time I received a callback within 4 hours and I feel like I'm equipped to face whatever issues come my way because I no longer have to Google the answers to extremely important questions. I was skeptical in the beginning but, after using Legalshield on numerous occasions, no more doubt here.

My 71 year old mother, who has dementia, was enrolled in this plan. She was also recruited to sell this product! Do you really think this is a quality company? I have sent this company a Power of Attorney 4 times. They have released information to me, now they say they do not have the POA. In my opinion this is not a quality company. Also, you do not have to have an insurance license to sell this product. A roofer sold this to my mother.

I am not happy with this service at all. I was instructed to contact Kivel and Howard law firm. Then I was referred to a local attorney. I was then informed that my free consultation was from Kivel and Howard when in fact that was to be a referral. I then had to pay for a local consultation. Furthermore Legalshield claims you get a discount from attorneys as a member. However it is not stated how much the discount is. It is 25% for those who may not know. I have cancelled my membership. Now I have to put it in writing even though I called and cancelled. After some research others have been billed after cancelling. I recommend cancelling your credit card number and get a new number if you want to be sure not to be billed again.

I joined LegalShield through my employment. The representative made it sound like a great plan. It would cover any legal matters you may have. I had a will already made up but wanted to have it updated, I was informed this only covered a phone consultation. If I wanted to meet with an attorney I would have to pay 75% of the legal fee. I would get 25% off. I have been paying for this service for at least 4 years. They might be ok with writing letters or a phone call but don't expect any other service without paying for it.

Found out my former friend use fraudulent information for a car loan. Contact LegalShield and all they do is put on a good front. The lawyer at DKS law which you can never get a hold of and they never know what going on says they don't do anything with that. This is after months of dealing with this and all they did was write a letter. But the LegalShield guy said they had a 95% success rate and all this bull when nothing has been resolved for my case. This is nothing but pure BS!

I contracted with LegalShield. I requested their assistance to resolve a miscarriage of justice at an Equitable Distribution Hearing at the Circuit Court in Leesburg, Va. I was without a lawyer because the attorney representing me (Jennifer ** of Whitbeck, Cisneros, McElroy quit less than two months before the hearing (after agreeing to the hearing). LegalShield, for some unknown reason, referred the matter to a non-participating law firm (Offit|Kurman). The matter was urgent, but it took more than a week for the attorney (David **) to respond.

I had service, first as a part of an employer-sponsored service, then individually for about 4 years. It is a scam. They deliver virtually nothing and fight you tooth and nails to do anything, forcing you instead to retain them for a full fee, which you can do even without the monthly subscription, which only entitles you to marketing junk.

I have had two legal issues in the past two years that I needed help with. I have been a member of Legal Shield either on my own or through a sponsored plan for a few years. One issue is with a home warranty company and a furnace that needs replacing. The home warranty company wants to pay 1/5th the cost of the furnace replacement. Not only was the settlement less than adequate the warranty company would not make any explanation as to how they came up with the offer.

The only truth about this product is that it's prepaid. I had a very simple issue with some student loans that I had finished paying. The lawyer for LegalShield said it was something they didn't deal with. He doesn't deal with government agencies. According to legal shield that's the end of the road for my issue. The attorney doesn't have to work on my case. They could do this with any issue. Legal Shield, in my opinion is a scam. Don't pay for their service.

LegalShield went into my account after I canceled service with them and charged me for 4 additional months. They are thieves. They would only give me one month refund. I made a phone call to cancel and a written notice. They said they only got the call not the written notice. LIARS. Service is full of crap. Outrageous fees to actually obtain an attorney through them. Not worth it!

Got LegalShield membership. Need an attorney for family law. They bounce me around not understanding what they needed to do. They refuse to light write a letter on my behalf like it states that they think that they do when you hire them. When they finally found me an attorney the attorney never understood the case. Took my money never addressed it. LegalShield couldn't get a hold of them. They said, "It's your problem. You're the one who hired them." ended up going to state about the attorney unit up getting mail practiced and suspended from being an attorney.

I joined this company after I got picked up for a speeding ticket and possession of ** and paraphernalia. I couldn't believe they didn't take me to jail but was given 3 tickets and was told I had to appear in court in 3 weeks. I want to praise this company as I joined a week after my trouble and got awesome customer service from 95 percentage of the people and attorneys I dealt with. They were very knowledgeable and they offered me a 45 percentage off on the case but since I was given excellent advice I represented myself.

OMG! Before I signed up with them, I told the CSR RE the urgency of my case. They told me that I had to wait 24 hrs for the CC charge to go thru before membership is activated. I FINALLY got a call from attorney telling me to email them the documents for them to review. That was last Thursday. I did. Now I get a call telling me that they FINALLY got thru central processing and that now it will take an additional business days for them to review the docs? It's only 64 pages. I can read two books in 3 days. What? And that attorney was quite rude and short about it too! So, not only do I have to wait, but I have to let some attorney speak to me like I'm some chump before hanging up on me? And don't bother calling LegalShield about your concerns or worry; the "manager" who took my call at LS was not professional at all. But go ahead and try them even after reading my warning. You'll remember when you read this!

My husband and I have been a member of LegalShield for 20 years. We will not be without the $25 per month service. It has actually made us over $200,000 just by having letters and phone calls made on our behalf by the attorneys! We received over a $100,000 from a car accident where our son was hit by another attorney. All the medical bills and the county charging us for traffic signs and other damages added up quickly. The attorney who hit our son wanted to settle for $11,000. LegalShield is a true family lifesaver!

I have been a member of Legal Shield for about ten years. I have had issues with business associates, neighbors, and just a plethora of legal questions along with the creation of a will, and the handling of other legal matters. Our Phoenix based law firm referred me over to a New York attorney when I was frivolously sued, easily $25000 in legal costs. All covered by my legal shield membership. In all fairness I was selling the program and reached a fairly high ranking the networking program. I am no longer involved in the sales but strongly urge anyone who owns property or has invested capital needing occasional legal protection to take up a membership. For the cost of most attorneys to write a letter for you, you receive a year's membership and thousands of dollars in benefits at your disposal. This is one of the very best investments I have ever made.

Do not believe the reviews! Some lawyers are not professional or just starting out. They say things that are like huh? Most of the time they told me they have no idea what you are talking about although they were supposed to be in the area of law you needed. The lawyers don’t know simple things. Most of the law firms in their network have really low ratings/reviews. It is like pulling teeth to get anything done with these law firms. Then they tell you if there is any issue contact corporate office. The law firms can’t be trusted and If you have an actual case you “would get laughed out of court” like one attorney with LegalShield told me.

I had an issue with an airline who lost my luggage for 3 days. Once I got it, all my good MAC makeup was stolen out of my bag. The airline refused to refund. I contacted my law firm who advised me and they said there was no law that would require them to refund items stolen out of luggage for domestic flight only for international flights but they gave me some great advice and language to utilize in a letter that I wrote to the airline. Out of the $280 worth of merchandise stolen from my bag the same airline who refused to refund me anything initially sent me a check via certified mail for $178. I was a happy camper because without the advice from my law firm I would’ve gotten back to zero dollars. This membership is worth its weight in GOLD.

I have had the services for 17 years and life wouldn't be the same without it. I had an incident where my brother couldn't breathe so I rushed him to the emergency room. On the way an officer pulled me over, followed me to the emergency room and still gave me a ticket for driving 100 mph in a 50. My Legal Shield attorney represented me in court and was able to get it thrown out based on an error in the ticket he wrote. This saved 11 pts, $600 fine, and I could have faced 30 days in jail for going 50mph over the speed limit. Needless to say I'm forever indebted to these incredible services. This was just one time I used it. I have several other stories where it provided peace of mind.

When my husband and I were moving across country, his company hired movers to ship all of our household items including his SUV to our new home. When his SUV arrived, it was damaged. We took it in for an estimate and the estimate for repairs was just under $1,800. When we contacted the moving company, their first offer was $500, and after fighting with them, the most they were willing to offer us was $800 towards the cost of repairs. When we contacted our law firm with LegalShield, the attorney wrote a three page letter on our behalf to the moving company, which resulted in us hearing from one of their executives who sent us a check for the full $1,800 for the repair estimate. Thank you LegalShield!

I've been a LegalShield member professionally and personally for many years. In this time I've had very little need for legal services, but kept the membership "just in case". I finally had need to contact an attorney and to say unimpressive is an understatement. I requested they draft a collections letter demanding my deadbeat client pay for services contracted and rendered. The letter I received made it sound like I was coming to this deadbeat with my hat in my hands begging for my money. LegalShield wouldn't even put in the letter that they were my representative attorneys.

I was told by someone at my tax attorney’s office that LegalShield is like a concierge doctor - you pay a monthly fee ahead of time and when you need a lawyer for something that comes up they provide one. He must have been getting compensation for referrals, because their service is nothing like that. If you call, they want documentation about the issue emailed to their server in a complex process and in a week or so an associate of the law firm assigned to you by the app calls you and agrees to write a letter in response to whatever letter you got that need legal help with. That’s it. They will not do anything more. If you try to go beyond that first communication, they refer to to ANOTHER lawyer at a different firm for a supposed discount rate. It is clear they don’t even really read the material you sent to them.

I am former LegalShield customer.. IT'S time for Canadian representation and NOT FROM MONTREAL QUEBEC. 2 days of hell trying to reinstate my LegalShield account NOT FAIR. Why would you do declare head office in Canada in the Most CORRUPT PROVINCE in Canada!! Quebec...What is wrong with your company?

I joined LegalShield 2 years ago and only used them once. The law firm that is assigned to us does not keep you updated. The case is still still on, a year later. You write emails and call them and no one comes back to you. I am extremely unhappy ☹️ and I will be cancelling my membership.

I provided services to a business in another state and received a check that bounced. That business then became difficult to reach, would not return my calls. I contacted the law firm in my state, and they referred me to the law firm in the other state. That firm wrote a strongly worded letter indicated that legal action was our next step if the matter was not resolved. I almost immediately received a call from the owner wanting to satisfy the debt. I've used this service many times for debt collection and contact reviews, with great results and never received an additional bill for doing so. Every business owner should have this plan.

My accident insurance plan advertised that families with kids participating in sports should have their plan. My son tore his ACL playing lacrosse so I sent in a claim that was promptly denied stating that he was a college athlete and therefore not covered. My LegalShield law firm sent a letter on my behalf and called the insurance company and was able to get the claim paid at the full amount the plan scheduled to pay. Even better, my law firm did not keep a percentage of what they were able to collect on my behalf.

Within a weeks time, I was able to utilize my monthly legal services through LegalShield to review a job contract as well as a lease. After my email, they responded with a phone call within 4 hours, and were able to review my documents providing consultation in a couple of days, on two separate occasions. I felt that was lightning fast. I had a lengthy conversation with an attorney for one of my documents, which would have cost over $200. They answered all of my questions and were very easy to talk with. All this included with my low monthly rate. I don't know why anyone would "not" choose to have these services at their fingertips in this day and age!

Had some questions about updating my W2. Called my law firm and was told an estate planning attorney would call me back within four hours. It was actually three minutes. I'm very satisfied with the service I've received.

I have been a member of LegalShield since 2014 and have used the consultation services several times. The plan states an attorney will respond within 4 business hours of my placing a call to the provider firm. On three occasions I have called on a Friday afternoon, expecting to hear from the attorney on Monday. Twice the attorney called back within an hour; the third time it was 2 hours, but I had called at 4:30 pm and the attorney returned my call at 6:30, an hour and a half after her office closed. "So you won't have to worry about it over the weekend." That is real service!

Recently, I received an email inviting me to "re"activate my ENHANCED Identity Theft protection, IDShield. Curious, I called my agent to know what was going on. She told me that LegalShield is now using a different platform to keep up with the need for better monitoring. She then mentioned that each individual member has its own unique encryption code. It means that they don't have a database that could be breached like all the others... Needless to say, I went ahead and REactivated my IDShield and even added their option for monitoring with all three credit bureaus. For $5 extra a month, are you kidding me? It's a deal! Now those bad people can try me!

I have had the LegalShield membership for 19 years and it has helped me and my family members in so many different ways. This has been the best value of all the insurance products I have owned. So Grateful.

I first got the membership to get my Will done. I've never had one and I realize it was important but always seemed too expensive. After filling out the questionnaire, I called the law firm and the attorney who called me back was able to answer all of my concerns. So easy! Since then, I have used my membership for a dozen more things. It has save me thousands of dollars in cost of service. Truly peace of mind that I can just ring up and get help from the experts!

I have been a LegalShield/IDShield member for the past 3 years. I have saved so much money having this membership. I have had between 3-5 contracts reviewed, two traffic tickets that they helped me with, and between 5-10 letters sent on my behalf and countless calls for legal advice, all without receiving a bill. If I didn't have this membership, I would have easily spent over $7,500 in attorney fees. I have been part of 10 or more data breaches so all of my information is on the dark web. I will never ever be without IDShield and the peace of mind from being able to talk with licensed private investigators. I highly recommend this company and services.

My husband and I have been members for 13 years. Last year after my husband was hospitalized, we received a bill AFTER insurance paid their share for a little over $1000. My husband called billing about why he didn't think the bill was valid. They didn't see it that way, so he called the law firm and told him his side of the story, sent the bill over for review and after all was said and done, the attorney agreed that the bill wasn't fair. He sent a letter to the hospital demanding the bill be removed and why. Hospital responded to us, removing the $1000+ they were trying to unfairly charge us. Cost me ZERO for that letter or the consult. All included in my membership. That one thing paid for my membership for more than 4 years.

I was stopped in the State of Michigan for speeding and cited 4 points for not having my license and speeding in a construction zone (which was not marked), even though there was no actual barrels or construction occurring. By tapping the “app”, I uploaded and sent my Ohio law firm affiliate my ticket! Within 2 hours they contacted me, to inform me of the Michigan firm that would be following up. Not only was the Firm able to get my mandatory court appearance waived, but also reduced my fine down from $487, to $150. Most importantly, the citation was adjudicated down from 4 points on my MVR record to “0”. That saved me at minimum $600 a year from increase in my insurance rates!

I called LegalShield because I needed a demand letter, one of their "covered" benefits. They referred me to an outside attorney, and said that the demand letter and other covered benefits would still be covered. However the attorney they referred me to is attempting to charge me $2500 for the demand letter. I called LegalShield and they claimed that the only thing that I get from an attorney that they refer me to is 25% off their hourly rate. Per the contract of covered benefits, they should be covered as I had been told, see below copy and paste.

I have always been a firm believer in how much weight this statement carries. "You get what you pay for". I did in fact get what I paid for with Legal Shield and the law offices of Ronald **. I have never needed to consult with an attorney and I will say I really should have done my research about Legal Shield and the law offices of Ronald **. I encourage the public please do your research when looking for any attorney.

I've been a LegalShield member since late 2009 and it's been the best investment I've ever made to protect my legal rights through affordable, accountable and responsive service for a multitude of personal legal needs. It's feels good to know and understand your legal rights in any given situation with access to thousands of attorneys in North America. They've saved me thousands of dollars in increased car insurance premiums by keeping infractions/points off my driving record; they've helped me secure an apology from a car lease company for putting a lien on loan -- and recovered a full month's lease payment! In short, this is such a valuable service that I won't be without for the rest of my life.

I've had great experiences with my LegalShield plan, and have used it dozens of times in the ten years I've been a member. Most recently, I got advice on how to deal with an ongoing email hoax that kept threatening to sue me. My attorney was able to make it go away with a quick consultation and a single phone call. But more importantly, my mom passed away just over a month ago. She and my dad are also members, and the Arizona firm was able to handle the numerous questions my elderly father had to settle the estate, all at no cost. He's also getting help with a pesky collections account this isn't his. Everyone in our family has A LegalShield and IDShield plan, and none of us would ever again be without it. Once you learn how to use it, it becomes your "go to" for any legal or consumer event in your life!

I recently had to use my membership to utilize the tax audit services. As part of our membership, we get 50 hours of a tax attorney's time. I recently got a letter from the IRS that I had apparently made a mistake on my taxes. I don't know if anyone else uses TurboTax, but I never thought that they would allow me to make a mistake. But apparently it is possible, especially when you're dealing with 50/50 custody stuff. I called my Law Firm who referred me to a tax attorney who had me turn in the letter from the IRS as well as my return for the year. I did make the mistake, however, the attorney was able to communicate with the IRS. Through that communication, I didn't have any penalties. I did have to pay back the extra I had received in my refund, but thankfully since I had already spent my refund, they are deferring that until my refund next year.

My wife and I became members of LegalShield in 2009. We had invested in the home next door in 2008 and added on a 1200 square foot edition just before the market crash. Needless to say, we became landlords by default. The tenants upon move out had damaged the wood floors to the degree that we needed to replace a 300 square foot area in the new addition. We were out of money and the tenant's dad was a big lawyer in Houston and wrote us a letter threatening a lawsuit. We were out of money and didn't know where to turn. A customer of mine had mentioned LegalShield to me sometime before. My wife upon receiving the threatening letter asked me who that legal guy was. We bought the service and thought, what do we have to lose. We liked that we weren't bound by a contract and could cancel at any time.

I am a member since 1995. I will go years without using it then all of a sudden I'll need it multiple times for just everyday life kinda things we all experience. My last usage was protecting me against my builder that went bankrupt and the lumber yard tried suing me for what the builder didn't pay for!! My neighbor was in the same situation along with a few others. Everyone else that was using this guy as a builder spent thousands in legal fees and I spend NOTHING nor did I have to show up at court! This service keeps paying for itself and saving me crazy money. Thank you, LegalShield.

I received a letter of collection on a bill I had paid 12 years ago. When I called the law firm they told me to talk to no one as this could trigger a recollection. They wrote a 2 page letter to cease and dismiss all contact with me, as I did not owe them. I got an apology letter back sent to the law firm saying they were mistaken. Without the ability to call the Law firm I would not have known my rights. Thank you. I will keep this forever!

I got a ticket from the Scottsdale police. I am a Lyft driver. Driving early morning they pulled me over for no reason. They said my tires hit the bike lane. To make a long story short. I fought it in court. Julie my Legalshield attorney showed up in court with me, within 5 minutes she noticed that the officer didn't say the time and place of my ticket when describing my so called violation. Julie asked the Judge to throw out the ticket because by law the officer has to say the exact time and place of violation. The judge found me not guilty. That saved me $260 & points on Insurance. Traffic coverage is just one of the many reasons I am a LegalShield member.

My son and I have had a LegalShield membership for over 10 years. Utilizing the law firm on several occasions. The most important feature was Brett's Will and living will with the power of attorney for health and financial. He died unexpectedly. The hospital was going to force life support without these documents. He was able to pass on with dignity and peace. Forever grateful.

I've used LegalShield several times since becoming a member. The law firm is always polite and professional and responds faster than promised. I've had a letter written which helped resolve a dispute and was provided with some forms needed for a real estate matter. We also took advantage of the annual review and adjustments to our will. That alone was worth the membership fee. I'd recommend LegalShield to my family and friends.

I've owned the LegalShield membership for 22 years! I've used it too many times to count. I feel good knowing that I can talk to an attorney and not having to worry about paying 200 or 300.00 an hour. It's all about having access! Peace of mind! I also have the IDShield plan. Just this week it was Equifax and Capital One. It never ends! I did my due diligence. IDShield was the best!

My accountant did my taxes, and I sent her a signed permission form with my banking information, so the IRS could electronically deposit my refund of close to $5000.00. Months passed without receiving my refund. I went to the IRS to check the status, and found it had been deposited right after it was submitted. I called the bank, and was told it was deposited in someone else's account, as I had transposed the last 2 digits of my acct. #. I asked them to fix the issue, and was told the money was gone, so there was nothing they could do. I called my LegalShield attorneys. They wrote a letter to my bank. They sent me a copy. The next day the $5000.00 was back in my checking account. I would never be without my LegalShield membership.

I had an issue with Sprint and the attorney returned my call within the hour and wrote a letter on my behalf which got Sprint's attention and resolved my issue with them. I would never have called a lawyer over a $60 problem but they handled at no additional cost.

I don’t know what I would do without having access to an attorney on a Saturday afternoon when my ex-wife tried to have CPS take my son from me two weeks after LegalShield helped me get emergency custody. She told them I had hit my son, which was not true and in fact the reason he was taken from her. So I called the emergency line at LegalShield and the attorney spoke with CPS. They left without my son and never heard from them again. CPS didn’t know my son was removed by emergency court order from my ex’s home for abuse, didn’t know I won custody two weeks ago nor did they even investigate the claim. Without access to the attorney on the weekend, I would have no doubt lost custody of my son. I am grateful for this service and have had it since 2004.

I received a notice from a major car company informing me that my car was under recall. I took it in and this large dealership reported that my car was fine. Shortly after the visit, a new knocking sound appeared. After a period of time, my car experienced a complete engine seizure. It was the unlimited consultation, phone calls, and letters from my provider law firm to this giant corporation that has empowered me to feel like the “little guy” has a chance.

I have been a member of LegalShield for 18 years. Prior to that, I was used to dealing with attorneys on a "911" basis. In other words I would put off using an attorney because of cost until the very last minute. With LegalShield I have been able to spoil myself because I don't have to think about cost, I just get my questions and issues handled. My provider law firm has provided these services for over 30 years and they have perfected having a great "bedside manner" and truly helping people like me and thousands more from answering questions to fighting for mine and others rights!!!

My family and I have used LegalShield legal services several times throughout our membership. The payback has more than paid for the fees, literally in dollars, and also in peace of mind. The ID Shield is important, as we all know how crazy our world is these days and our identities are at risk. My family loves the protection. The prices are unbelievable for the services offered. We have learned so much about our rights by using these services. If we could rate it six stars, we would!

I have been a member of LegalShield for 23 years and just love, love, love this service! I recently was on the way to a football game and had to drive from Nashville, TN to Starkville MS. Well...that puts you going through Alabama with a TN tag..no love lost. I was pulled over and ticketed for doing 74 mph in a 55 mph zone. I am an excellent driver, just like to arrive early. I was able through the new app to scan my ticket on the side of the road and send directly to my TN provider firm, who called me the following Monday.

I have used LegalShield to review contracts, ask business related questions, and for the great member perks. From what I hear LegalShield cannot control the actions of the provider law firms, but they do pick some of the top rated firms in the country. The Anderson Law firm in Alabama is Amazing!

I called to cancel my membership. Haven't used the service so don't dispute its value. The customer care rep wouldn't listen and made it frustrating to cancel. An easy call turned into a long winded word track from someone showing no interest in my concerns. My expectations weren't high for $25 per month but the only experience I've had was negative. I am submitting my cancellation via email and putting my cc on notice.

Since LegalShield dropped Kroll Services, it has requested customers jump through innumerable hoops to validate identity -- which methods for me have been highly frustrating and have led me to question this company's competency. For example, The use of extremely difficult identity-checking questions from one of the credit agencies has caused me (and others) failing to answer the security questions and thus be forced (if we want to continue full services) to mail in documentation. Question: why make this transition so complicated and frustrating? I conclude that LegalShield make a mistake in requiring their loyal members to answer frequently outdated and overly complicated security questions. I believe LegalShield owes its members an apology for what I consider a misguided management decision.

I have been trying to cancel my LegalShield Membership since November of 2018. Rather than honor my request, you ignore it and my calls and my mailed letter. I am respectfully asking for a full refund because of the misleading help one is given. When AMEX tried to block you, you found another account to withdraw the money with, sneaky sneaky. You continually lie that I never canceled and a letter was not received. I find it funny because if I said that to the IRS well, too bad for me. I cannot believe your fight with me over a lousy 25 a month. Others have filed fraudulent claims against you and guess what, you get to prevail what nonsense. I am not alone in my complaints and you are disgusting for fighting me. There is NO justice as all lawyers are evil sharks.

I have been a member of LegalShield for more than 19 years. I have watched this company grow, rebrand and assume new leadership. When I was introduced to LegalShield in May 2000, I asked questions and received my answers. I was not blindsided nor ignorant to what I was purchasing. This company does not operate in that manner. I have always received great service and respect. Over the past 19 years, I have had numerous cases and disputes resolved with a simple monthly fee. I am grateful to be able to retain an entire law firm for less than $25 a month. Now, with any place of employment, you may have misrepresentation. Sad to say, there are some bad apples in the bunch. Everyone’s experiences and expectations are different. My time spent as a LegalShield member speaks for itself.

Updated on 06/13/2019: When posting reviews about LegalShield and their accounting insufficiencies, they will respond with blatant lies that are simply not true in order to devalue the review of the consumer versus taking responsibility for their mistakes. In my case, I have asked numerous times for a date that ANY check was sent out only to be ignored or told a check will be in the mail soon, but it will take 15 days to be approved and 7-10 business days to receive once snail mailed with no tracking number, which is a whopping total of 25 days to simply get a check into the hands of a recipient.

I recently signed up, only to realize it was a way to consist take monthly subscription from your card. The service offered is only useful if you are in a situation as such you will pay for something you do not need. Also, after cancelling I was not reimbursed and the 'manager' Debra ** said that I cannot receive a reimbursement even though I had tried cancelling before the monthly subscription came to an end. It is a scam, so do not fall in the trap of signing up for it since you can probably pay for a better lawyer and for useful services outside.

I'm sorry, but some of the feedback here is from people who either were miscommunicated what is covered or unfortunately ignorant. I've used LegalShield over 60 times, recovered over $20,000 in 2 1/2 years and would NEVER get rid of it! For $25 a month, that's 5 Starbucks coffee, some people think the service should be their ultimate savior. Listen, even if it recovers a thousand dollars one time, that pays for itself for 3 years and let me tell you, life will throw you some curve balls and I want to know I have access to knowing what my rights are. Don't let these disgruntled people and reviews mislead you, why do over 70% of Europeans have legal insurance??? Think about that....

This is not a good company at all. I canceled with them twice and they still continue to try to pull money from my account. I had to dispute two transactions and they even tried for the third again. Do not sign up with them unless you have read carefully and still be very carefully. Watch your account for a couple months around the same time to make sure you’re not charged again. Run. They are full of it.

We were looking at adopting 4 grandchildren that we are raising and needed help. We joined LegalShield. We were told they could help with a non-contested adoption. We joined, I called the law firm that we were assigned and told that I had a 90 day waiting period before they would help. I had to pay my membership fees but could not get help with my issue for 90 days. Good deal for the company. Bad deal for the member.

I don’t recommend this company. I have a legal problem in this moment, somebody recommended me LegalShield. I called this to this guys and they told me a attorney will contact me soon. The attorney call me back and ask for a case documents. I sent the documents for review and they didn’t call me back. I try several times to contact the attorney and then they told me they have a situations on the office (at this time I lost a week). I called back LegalShield to explain the situation and they referred me with another attorney. They told me they call me back in two days and they didn’t (at this moment I lost almost two weeks). My legal problem increases really hard. Seriously I don’t recommend this company. I went personal to another attorney and at the moment they took the case.

I joined LegalShield last year in August. When I started, I was in the process of working on my Bachelor's Degree in Business Administration. I graduated in December 2018, and I feel as though I am ready to get started.

I signed up for LegalShield in November of 2018. When I went to use it for personal and business they could not assist me in finding an attorney in my area. I reached out to the rep that sold me the services Anthony ** and advised him that the law offices Parker-Stanbury could not assist me on my personal or business matters he assisted me on filing a complaint, HOWEVER what he submitted was that Parker Stanbury was not assisting me which was not the case. The matter is that Anthony sold me services where there are no service providers. He knowing and fraudulently sold me services that do not exist in my area. I reached out to corporate and they confirmed that they do not have any partners in the Bakersfield, and did not know why Anthony sold me the service, hence I could not get assistance because all of the partners LegalShield has are in LA and no one will drive 2 hours away for a case being personal nor business.

I’ve been a member since 2002. Best value ever, I will never be without this membership! Great Law firms, and great customer service. LegalShield has helped my family with legal services and Identify theft protection as well. Awesome service!!!!

WOW!!!! WHAT AN AMAZING COMPANY! I'm appalled by these negative reviews, some people expect the world for $25 a month. Lol. Seriously, just being able to speak to an attorney say 12 times in an 8 month period for a landlord situation, or being refunded $278 from Verizon for a bill dispute, being refunded $933 from Samsung for an exploding phone, recovering over $5000 from an employer who stopped paying me, getting refunded $1300 from a car dealership, and this happened to me all in 6 month. Now YOU tell me, is the service real? HECK YA it is and I will have it for life. It's cheaper to be taken advantage of than protect your rights, but not anymore. Thank you so much for changing my life LegalShield, what a true blessing. :)

I used LegalShield a while ago when they were called Pre-Paid Legal & the thought of how I got treated by them still makes me pretty angry. To explain, I was a broke college student and was unfairly treated by my university. I looked to take legal action & at the time looked for a low cost lawyer. Unfortunately I was a complete newbie to the “real world” at the time and trusted what came up on the internet search engines. I talked to a guy (I forgot his name after all these years), he sounded like a used car salesman, & guaranteed he’d help my issue. Turned out he was a liar & when I asked for my money back he told me I had to go through customer service.

Nothing is wrong with LegalShield on the surface; never needed to use a lawyer through them. I got the membership after seeing them advertised through work (I work in a courthouse so I figured I could trust my HR department). It is pretty expensive and since I had never used it I decided to cancel, at least temporarily. Turns out to cancel you have to mail them written notice. Ridiculous in 2019. Now instead of temporarily canceling I am canceling permanently.

I have been a LegalShield member for almost 5 years and I have used the membership many times. I called about two matters last month and the response time has gotten even better. Two different attorneys on two different matters called me back within an hour of when I made my call. In both matters they were able to help me understand the laws and resolve my situations. My wife and I have both gotten our wills made, taken care of speeding tickets and had documents reviewed.

I’ve been a member of LegalShield for 3 years now and it’s been amazing. To be able to pick up the phone and get consultation from an attorney for the whole year for less the cost of one hour is incredible. The attorneys call me back within a few business hours and I’ve also been able to get my will done. I don’t understand the people who complain about this. Good luck trying to even get the time of day with an attorney without spending more than $300. The fact that we get more than one consultation for that price is one thing but to be able to have unlimited is what makes this so incredible. You’ve got a member with me and my family and friends for life. Thank you.

Due to the flight staff of an airline being late for take off, I missed my connecting flight. When I requested another flight at the counter in the airport I was told they had no flights leaving out that day. I requested airlines to connect me with another airline and they told me that it was not their policy. I requested a refund and they told me it was not their policy. When I asked what was their policy, they said they can put me in a hotel for the night and hopefully they can get me out the next day early. I decided to rent a car to get to my destination. It was a long and exhausting experience. When I contacted LegalShield, they wrote a letter on my behalf and I was reimbursed for car rental, and the flight with a complete apology from airline. I guess they have a policy about getting letters from law firms. I didn't have to pay any additional cost for the letter to be written on my behalf. Great service.

I became a member of LegalShield. I requested assistance on three occasions. One for a traffic violation that was to have been referred over for a "higher Level" for representation which I never received. Two: I requested assistance with a matter dealing with a civil suit which the attorney they referred me to stated he did not have time to "clean up my mess," and still deal with his clients... Attorney **. The third Brittany, last name unknown was to receive information relating to a VA claim. after submission of my documentation to her, she did not respond to my email or any consecutive emails leaving me to represent myself. During the entire enrollment, there was no representation and no assistance in ANY issue I submitted to LegalShield.

Thank you so much for LegalShield! I called and made an inquiry about the service plan. And, I was impressed. I really appreciated being greeted by a friendly and knowledgeable Customer Service Representative who was able to answer my questions about my plan choice. I love the affordable prices! I received a call within 4 hours from an attorney that helped restore my confidence and made me feel as if he was on my side. I was able to receive advice about what I should do and the best course of action to take. I always want LegalShield around!

I had a few legal issues. I found LegalShield online, read some reviews, called to ask questions & signed up! The representative was very helpful and took the time to answer all of my questions. It’s an AMAZING service! I’ve used it 3 times already. They say they will call you back in 4 to 8 hrs depending on your issue. They’ve called me back every time and spent well over 30-40mins reviewing my issues, making phone calls or reviewing my paperwork. After that they provided me with great information to move forward. At times they have to refer you to another attorney depending on your situation, but to have someone call you back, answer all your questions, and provide their professional opinion, then refer you if needed feels great! I trust their team of lawyers to get the job done for me every time! I 100% recommend LegalShield! If you don’t have it you need to get it! Plus they offer many other services!

I cancelled my membership in November. They have continued to bill my credit card every month anyway. I had written confirmation of cancellation. I disputed the charges with my credit card company to no avail twice. Today I finally had to cancel my credit card because apparently no one can stop Legal Shield from stealing my money every month. They owe me $110 and I have requested they refund it to me. This was one of the worst experiences I have ever had with a company. Just to make some money on a working class person who doesn't have extra money to spare. This company should be ashamed.

If you're a **, cuckold, or have an unreasonable desire to waste time or money all the while being spoken to by a supposed attorney whom lacks actual knowledge in their own field, this is the business for you! Utterly mind blowing! If you have any issues, don't waste more of your time trying to get it resolved. Customer service is even more atrocious than their legal personnel. Once again, if you're the kind of person that enjoys mental and financial abuse, go for it, if you're mentally competent and value your time and money then, run as fast as you can from this "snake oil" membership! By the way, I've called several times with valid concerns, even wrote a letter. No response. In addition, I was billed for four months after cancellation.

Submitted my payroll to the wrong account... only to have them tell me my check had been adjusted to 1/3 of the pay when resubmitting to proper account. When called to inquire and understand why, Vicky in payroll was out-of-this-world rude and hung up on me...

I'm due in court On April 4th. I signed up with the thought they would be able to help in a family law issue. I was sent to several attorneys who couldnt handle my case then sent to an attorney who wanted a 5000 dollar retainer. In the first membership year, 57.5 hours of trial time and 2.5 hours of pre-trial time are provided for trial defense. Hours increase through the 5th membership year, up to 300 total hours is the quote yet I'm expected to pay another attorney a retainer fee. I'm currently trying to get a refund and have been left on hold for 35 minutes.

It's been over 72 hours and my membership hasn't been activated. Every time I chat with an agent he/she is unable to provide further information and keep sending the same Canned Responses. You know how bad that is when I even didn't start using this service? It really gets me thinking about the future bad experiences I'll have. When I asked the agent Christoper to send me the survey he sent me the one survey to provide feedback to attorney/providers. WTF?

Paid $100 per month as retainer. I had new neighbors who knew nothing about me. I helped all the elderly were I lived. Without a problem. As I was helping one of them as I did entire time I lived there. The new neighbors thought I must be ripping her off. Since I am not a Maynard. One woman said that I hit her to get me evicted. This woman actually hit me with her phone. I told her I am done and went inside. That is when she reported that I hit her. This was a new woman, The mgr's mother of my landlord. Leah was the mgr who set out to get rid of me. They told my landlords this. Landlords tried to evict me. They made me lose every apartment I got. By telling and spreading the word to all the landlords. (Note: I was already in process of looking for a new place to live). Since I was already moving. Eviction did not happen in the court and dropped. Because I was already moving. My name was slandered everywhere I went. Due to this.

ID theft and legal help $19.99 a month. Call and they say refer you to call someone else. No immediate help. Only lawyers suggest things unless you pay more money. I got legal advice for free elsewhere. Save your money. It's as bad as buying a car or house warranty from a tv ad. Scam pyramid scheme! I was dumb enough to have a friend of mine convince me to join so he could get to the next level. After a year it's impossible to quit so I change my bank account numbers at my bank to stop this scam. They say they never received my certified letters or emails so they just keep taking money out of your account even though you told them on the phone, email, and certified mail. Don't join. Play the lottery. At least you get a paper ticket instead of nothing but grief!

I enrolled in LegalShield and was assigned a local law firm. I had the law firm review an important dispute for me. The law firm did draft a sort of boilerplate demand letter to the adverse party, to which there was no response. LegalShield's advice thereafter was that I take the party to small claims court. Well, duh. LegalShield completely abdicated its role as my "attorney" -- LegalShield should have filed a complaint in municipal court -- and is therefore misrepresenting its services and literally taking itself out of the equation. Don't bother. If you have a problem, contact a local lawyer.

I have been with Legal Shield since it was Pre-Paid legal, over 10 yrs. They sell it like when you need legal help, they are there to HELP you. My experience has been very poor in Maryland. The lawyers usually are very inexperienced. One lawyer completely forgot about me and I ended up incurring more fees as a result. She told me not to do anything till she called me, but she never called. I ended up calling her and she said, sorry. She immediately put me out of her mind right after speaking to me.

I paid for LegalShield for a few months and I needed an attorney who could represent me against a pension fund that was suing me for an overpayment on my monthly pension check. The amount was fairly large so I used an attorney recommended by LegalShield. The attorney was not very good and really had no idea about pension laws. I ended up finding an attorney who worked for a non-profit that really knew the laws about companies trying to get money returned from pensioners. She worked in my favor against ATT and won the case. I think the attorneys at LegalShield are attorneys just starting out with no particular area of expertise.

I was out of USA from Oct. 2018, as soon as I came back in Jan. 2019 I saw too many emails from your co., so I unsubscribe all of your email. As whole Jan. 2019, I was busy getting ready to move to Missouri! so I couldn't see my Chase checking account. Today I got a chance and found out that LegalShield have charged 5 x 2 times plus 1 more for $99 one time fee ($19.98 and $24.99 to my checking account from Oct. 2018 to Feb. 1st, 2019., which I found out today only, which I don't remember to sign up for membership)!

Cancelled membership in April, they have you jump through hoops to do so. They drag their feet when you call to cancel. I was charged for 6 months I did not authorize. They will not issue refund. Theft.

I had been a member of Pre-Paid Legal/LegalShield for about 11 years. The advice that they usually have to offer, well don't be too optimistic and expect to be disappointed. Almost every time I had called on an issue, they had responded along the lines with "I don't know what to tell you" or something else that adds with that type of logic. Sounds like they are acknowledging that they are unknowledgeable, inexperienced lawyers. I don't remember a time when their advice helped to get me out of a jam. I only stayed with them because I didn't know of any other Pre-Paid Legal plans but now I do and I'm hooked up with another plan. I hit the end of my rope in Oct 2018. I was calling about a specific legal matter. In the past, I spoke to the receptionist and got calls back from attorneys. At this point, Sept/Oct 2018 that started to change drastically.

It seemed like every time I called, I was a problem. A lot has happened to me over the last few years. Some good advice from lawyers, but again you can get that from free consults. This is my review, and have dealt with LegalShield for a few years. If you get a ticket call the court if it's your first and see if they are in a good mood, not worth the money at all. There are others that define exactly what they do. No long legal documents. It's covered or not, just like REAL Insurance. IMPORTANT READ AND WATCH VIDEO. https://legalshieldreviews.wordpress.com/.

I have had LegalShield for years. I have used it for my will and to get it updated over five times which is included in my monthly fee. But my greatest experience was when I had to retain an attorney regarding a lawsuit. They picked up my case in 2017 regarding a real estate deficiency claim from Florida. I was being sued for over $100k. I had a previous "non LegalShield" attorney who took thousands from me and I found out got disbarred due to negligence. Frantically I called LegalShield. I am in NY but the suit was in Florida. My LegalShield attorney was very patient, sincere and helpful. The issue was a five year one from being initially served in 2014. To make a long story short, it went to trial in February 2018. How did I feel when my attorney called me at home that morning to say "You won"? There are no words. I have only had positive experiences.

Every time I call LegalShield, I get advice that is otherwise not available. There is no lawyer who wants to give advice for a fee and the advice and services are completely priceless. With LegalShield, I can call about any issue and have an attorney call me back in 4 business hours or less. Incredible! While most of the reviews are positive, I am always curious about the bad ones. How could anyone have a bad review? It is clear that almost every bad review is because someone didnt explain the services properly. When people feel misled, they make a complaint. For me, the membership has helped me so many times I couldnt imagine not having my LegalShield membership.

I will not even recommend this for a billionial rather that low income family they represents. This is just a waste of money, charging $29.90 every month, but when you call them they can't help you. I WOULD ADVISE YOU TO RATHER FIND A BETTER COMPANY OR SAVE YOUR MONEY.

I am extremely disappointed with LegalShield. It use to be a great company when it was Prepaid Legal. They helped me out when I needed it but now... this company has turned into a "can not do" instead of a can do company. Every time I call they can't help me for one reason or another. After 2 months I'm cancelling my membership.

I had LegalShield back when it was prepaid legal. I remember them being very helpful. The nice part is you get a call back from an attorney same day. Downfall is their website claims they will help with child custody, I needed advice on which papers to fill out as we wanted to do this attorney free. When we spoke with the attorney they said send us X paperwork and we will review it. We sent it right away and he reviewed it. Called us back on Within a couple days. When we tried to ask questions he said he couldn’t answer them and we need to hire an attorney. LegalShield will NOT help with child custody issues, even if its questions about which papers to file. All they do is refer you to an attorney. Which anyone can pull up Google and find one. Unless you want a paper written for scare tactics or you have speeding violations, LegalShield won't be helpful for you. They should change their website claims. Don’t waste your money.

Atty. Steve ** was very prompt in returning my call and providing expert advice on my situation. I highly recommend LegalShield to everyone out there. It's very affordable and provides peace of mind. The process is simple and non-intimidating.

I have had LegalShield for about 8 years. I have called them a handful of times. They never seem to be able to help with my issue. They cannot help with child custody. They cannot help with LLC (I do not have the right plan). They cannot help any of the 5 or less problems I have called about. Time to stop wasting $$.

Conflicting information regarding if we are fully covered or will get referred to an out of state attorney for a discounted fee. I'm disgusted because I was driving a company vehicle but on my way to the airport coming home. It's a personal ticket on my commercial driver's license. Initially they said I am fully covered then when they finally contacted me again they said I'm not covered because I was at work.

They would not handle a claim while my coverage was in place, claiming it lapsed!!! I called to complaint, they told me to write. They would not give me answers on the phone. I couldn't get a manager to answer my questions. Authorities need to look into this company.

LegalShield is a highly effective scam that like most pseudo coverages proposes to provide protection against life issues, in this case legal issues. I've had traffic infractions that required defense and a recent civil suit. The issues are always non covered and a fee or referral required at a so called reduced rate. I had memberships since the late 90's when it was Prepaid Legal. Later it became universally known as LegalShield. It used to $16.95 per month, I believe it is now $24.95. You can use Avvo.com to ask a legal question and have various attorneys weigh-in and answer your question for free. You will also receive referrals if necessary. Avvo.com just will not write a letter on your behalf.

A supervisor just called me and told me I was given incorrect information and they can reprint our wills. Unfortunately our first wills are still out there, somewhere, with our personal information in them which is unsettling. But I appreciate that they are reprinting the wills that I ordered from them in July.

When you join LegalShield you are assigned to a provider and do not have the option to change to another that better suits your needs. Most questions I asked were immediately met with, "that's not in your coverage, you can hire us for $200 hourly" despite the fact I had the best coverage they provided. They were courteous in their language, but condescending at the same time. My disability was exploited and along with my financial status, seemed to be a deciding factor in how I was given help or advice. As a result I wasn't given any help whatsoever. The one time they wrote a letter, they addressed issues they knew couldn't be taken care of in letter form thereby causing my situation to become far worse.

Received a moving violation ticket outside of Houston, police didn't like that my insurance card was displayed digitally. Noted it on the ticket. Even though I have insurance on the vehicle and that portion of the ticket was already dismissed in court later, conveniently to Legal Shield Ross and Matthews refuse to defend their customer in this matter of a moving violation.

I've been a member of Pre-Paid Legal since 1995, so I've got 23 years of experience with them. They used to be a lot better, but...this last issue has really showed how terrible it's gotten. I'll just copy and paste the actual letter I sent to the provider law firm over the issue. Here it goes... “I spoke with atty ** regarding this matter of writing a letter for me today. 1st of all I wanted to clarify something from the last communication that was sent to me via atty **. This was the 2nd draft...NOT the 3rd draft on this matter. So the opening in attorney ** last communication is wrong in regards to my personal matter.

Joined LegalShield about 2 weeks ago for a legal matter that has occurred in my life. Spoke briefly for a minute with an individual to send them documents. Called back to see if they had received it. I was scolded. Waited several days to get the legal paperwork stopping an issue I was having with my landlord. I was ignored for over two weeks by the law firm that works with LegalShield. Contacted LegalShield. They did nothing about the matter, finally they put me in touch after two weeks of original contact with an arrogant snot nosed attorney named Kenley ** who would not even allow me to answer a question or to explain my case or to answer anything.

I contacted LegalShield for an issue that I was having with my landlord's management company, Meybohm Realtors. My air conditioner stopped working (June 3rd 2018) and it took them a week to replace it but when they finally did, it wasn't installed correctly and caused my electric bill to be extremely higher than normal. I contacted Meybohm almost daily complaining about the unit, that it wasn't working properly and after several weeks of enduring 90 plus degree weather, they (Meybohm) sent out a Rheem representative. The Rheem Representative stated that the unit was not installed correctly and there were several things that needed to be done over before the unit could cool properly. The unit was finally repaired properly on the 27th of June. During this entire time the unit was running constantly causing a rather large utility bill for myself.

ZERO stars. I got a notice in the mail yesterday that LegalShield charged an unused savings account of mine for whatever. Since it is an unused account and has the minimum $5 balance the bank charged me $32.50 to pay this fraudulent charge. I contact the company and my email address is not affiliated with any of their accounts. Obviously someone stole my identity and somehow got ahold of my account number which is an unused account. Absolute fraud.

I have been a member of LegalShield for several years now. I called LegalShield in 2015 for the name of an attorney to represent me in a lawsuit against the owner of mobile home park that we live in. The park manager made me help her and her boyfriend trim a damn tree and I was injured trimming the tree. I did not want to help the park manager for several reasons one being the fact that she and her boyfriend had been drinking all day and continued to consume alcohol while we were working but I do not drink. Also the boyfriend had no clue how to trim a tree properly and he was cutting 20 to 25 foot branches off at the trunk of the tree instead of cutting them in smaller sections. I told them the tree was too big and they needed to call professional tree trimmers. I turned and started to walk away but the park manager grabbed my arm and threatened me so I was forced to help.

I tried logging in to IDShield with my ID membership number, birthday, name and address and it does not find my info. I cannot find my member ID for LegalShield though I get the email every week. I have been a member I think since 2015 Maybe longer. I pay autodraft every month and have for years. Why is my IDShield number not recognized? I got if off an update letter from y'all. I just wanted to find out my LegalShield membership number, now I want to know why none of my info is recognized.

My husband signed up for legal shield thru work. Filled out the package and application and approx 2 weeks later we received a package in the mail with our account information. Imagine our surprise when we opened the package to find that we had been linked to an old account (opened without his knowledge) with his ex wife as the prime contact and listed as spouse.

LegalShield won't allow for written communications, it's all verbal, all smoke and mirrors. I was told they don't issue written communications due to liability reasons. If they are issuing advice, written communications is exactly what I need, not verbal communication that can be skewed. I am going to cancel my service.

They tell you over the phone that you get consultation included in your monthly fee and that is a lie. It is up to the attorney discretion to charge you on top of that and they never tell you this over the phone. So essentially an attorney is NOT going to do anything without getting paid in full so your little monthly fee is worthless. You are still going to pay a lot and think about it. The entire thing is a scam. Their contract protects them and no one reads this in detail so all of us stooges like myself find out later. Stay away! They will pay for this some day for lying to us.

They said that its clearly stated on thier website, which when i was looking for it it said call and nothing more. They said it is in the contract... which 90% dont read.... so oh well. Im suprised at getting a response so ill update it for that reason. Also i have not had any more attempts of payment from my card.

I was a member and sales rep for Pre-paid Legal and when I got hurt and needed their help they told me they could not help me. Only if I'm being sued can they help me. I told him that's why I have property insurance so why would I need Legal Shield. Anyway I went to use them and they wanted to charge me outrageous fees. This company is nothing more than a scam and everybody should be concern especially the dopes that they have out there selling this crap!

This company takes advantage of people who don’t have enough money to get by. I signed up to sell LegalShield because someone took advantage of my financial position, made me trust her, and led me to believe the service could “sell itself”. Before my first month was up I had reached out to my family, I had my parents reach out to friends, and I even went as far as to ask my friends if they’d share some info with their parents. They all said the same thing: that sounds unnecessary. And they’re right: this company has families buy into a service at about $50/month for 12 months a year. Unless you are constantly getting in trouble with the law, $600 yearly legal fees for NOTHING if you end up not needing an attorney is ABSURD.

Checking my credit card statement and found two charges of $99.00 and $9.95 from LegalShield, a company I had never done any business and never even heard of. Called the company, explain to a representative of what happen. He asked for my credit card number to look up the charges, which he found, apparently someone I never heard of used my CC information to purchase services from LegalShield. I told the representative that I did not know this person. I did not authorize these charges. The rep told me to file a police report and call the bank, but they were going to charge my card anyway. I called my bank and cancelled the CC, and I'm disputing the charges. This all happen today, so I will see what happens. I would stay clear of this company, seems like a scam.

I clearly asked the associate selling me the product "what is the refund policy." He said 30 days trial period. I called two weeks into signing up, and LegalShield say "starting April 1st, it is 5 days cancellation policy." Huge scam.

When in need of legal service Legal Shield “ALWAYS” denies to represent me saying it’s not covered. The last instance is I have been refused representation for a speeding ticket I received. I’m beginning to wonder what is actually covered and what I’m paying for!! However they do give me the option to obtain representation at a discount.

We love LegalShield. All we can say is, LegalShield is great for people who are in low and fixed income like us. Attorneys are very expensive and most people cannot afford it. LegalShield is a lifesaver.

LegalShield assigned a law provider to us for a consultation for a tenant/landlord dispute. We vacated our four year rental home on the false pretenses that the landlady wanted to move in. She rented the property within two weeks of our departure. The greedy landlady also retained our $1200 security deposit. We left the house in pristine condition, had the premises move-out detailed cleaned by a team. We took 32 photos of every room and appliance to proved the condition. There were no damages or breakages. The case was handed to an attorney who mishandled the trial prep from the start and was subsequently fired after incompetent work and the complaints of multiple unhappy clients, What we were told "appeared to be a straightforward case,” we paid the $2300 represented as the fee for 10 hours work. We were led to believe that there would be no further charges.

I know this service guarantees an attorney returning my initial call within 8 hours as a consumer, 4 hours as a business owner and a document review within 3 days. Imagine my delight when I had a lease document review back within hours of my initial call and email of forms! It's amazing what all attorneys can do to simplify my life when I can seek their advice without first determining the financial importance outweighing the cost!

I am a LegalShield member, I greatly enjoy my membership, it is very helpful if you know how to utilize it. It's not a magical fix all overnight solution, which is what I'm assuming most people think when they purchased their memberships. It's not free, no lawyer is just going to represent you for nothing but it clearly states in the sign up process that members are guaranteed a 25% preferred member discount from the lawyers they're referred to, you still have to spend out of pocket money for legal representation.