LegalShield Reviews
formerly Pre-Paid Legal Services, Inc.
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About LegalShield
LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.
- Serves individuals and businesses
- Unlimited legal advice
- 24/7 emergency legal assistance
- Limited services in Massachusetts
LegalShield Reviews
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Reviewed July 18, 2015
I manage both my parents' care and business affairs. Every Friday, I take Dad shopping at the local Walmart for their weekly essentials, and to get him out of the facility for a change of scenery. The Walmart has allowed their fleet of electric shopping carts to dwindle and fall out of repair. Their manager swears otherwise. I wondered if the local or State or Federal laws required better reliability.
After speaking with my provider attorney, I learned that they in fact aren't legally required to provide more than wide doors and ramps to make their store accessible. But, it was still such a blessing to be able to get quick, clear, authoritative info on that concern! True, it didn't go the way I'd hoped, but it feels great to not even spend any more time, wondering! Now, I think it's important to say that I've also had many more scintillating and deep legal issues quite well served by my LegalShield Services! So folks, while every legal question you have may not always go your way, you'll always have the peace of mind this service brings, 24/7 365.
Reviewed July 1, 2015
LegalShield wrote one letter to a debt collector who was harassing me, and immediately after receiving the letter the debt collector never contacted me again. They also removed it from my credit profile. LegalShield saved me over $2,700!
Reviewed July 1, 2015
My oldest son died on April 15, 2015. In order to close his accounts, I needed to create and file the Small Estate Affidavit - Intestate. I didn't find the form itself on my LegalShield membership site, but I was able to find several that could be edited by doing a search on Google. I chose one, edited as I thought it needed to be with the correct personal information, and shipped it up to Kivel & Howard, LLP, my Oregon LegalShield firm, for review. I didn't want to file something that wasn't reviewed and have it rejected. Time is money and the fees aren't small. A couple of days later I was informed of one minor recommended correction and told that otherwise I'd done a pretty good job! I'm as pleased as I've always been with the services I get through our plan.
Reviewed June 27, 2015
Initially, I held a membership with Pre-Paid Legal and had direct contact with provider law firm: Evans, Loewenstein, Shimanovsky & Moscardini, located in Chicago, Illinois. During the initial paid membership and Pre-Paid Associate experience, there was direct communication with the provider law firm explaining a harassing work experience during a tumultuous 6 month tenure with an organization formerly named Vanco, located in Oak Brook, IL. (Now reliance globalcom).
The work experience constituted employee phone harassment, tool sabotage and both physical and verbal abuse abound to the Oak brook, IL. office. Thus, ending with a frail EEOC complaint and an arrest record for the purported victim. During the entire ordeal there had been contact with the provider firm. However, due a miscommunication with the provider firm or perhaps even a lack for a comprehensive approach in dealing with the mounting issues: job loss ensued and I became immersed in financial ruin; which played a major role in a chronic homeless, lifestyle.
The Pre-Paid Legal paid membership agreement lapsed and the financial capacity to renew the membership returned years later. Only, for the organization to ignore the occurrences that were reported to them during the previous arrangement. Legal Shield replaced the previous (PPL) representative, with whom I previously had documented contact with. Then introduced attorney ** and her erratic behavior. Just weeks after processing the renewed online payment, the second Legal Shield membership agreement was cancelled, this time upon the organization's request. To summarize the organization's determining factors for cancelling the membership, I did not possess the ability to complete the tasks the provider attorney requested.
In defense, **, possessed a myriad of malcontent personalities, quickly uncovered during our necessary business conversations. The attitudes, I ignored, due to the urgency and neglect for all the legal matters that had not been addressed in the lost time. To no avail, she **, had apparently been able to convince a higher authority, I did not possess the ability to provide adequate assistance and severed the paid agreement. Deemed incapable, Legal Shield refunded the second round of reduced online payments. Ignored the previously phoned-in and documented issues during the first encounter and promptly moved forward with their business.
Contacted the central office and (LS) held firm with its provider firm and disgruntled employee. I spoke to Ms. **'s supervisor (Mr. **) prior to the prompt exit from the program and held reservations about disclosing any discomfort due to the ambiguities within phone conversation. I do find comfort in face-to-face communications. Being honest, I simply didn't want to gauge an attorney's projected reality over the phone. I definitely, could use an advocate or advice.
Reviewed June 20, 2015
My identity was stolen from a healthcare facility. The person who stole it ran up a bill of 4K on a fake credit card billed to me, plus more. I spoke with a lawyer within 3 hrs and she was excellent and I won! I would never be without my 24/7 app!
Reviewed June 20, 2015
I joined up with LegalShield after I came into some legal troubles. I went to several attorneys for help prior to signing up with LegalShield and no one wanted to help me. When I went to the attorney that LegalShield referred me to, he was very nice and wanted to help when no one else did. I liked the service and courtesy I received so much that I became an associate to the company so that I can get others the same reliable protection that I have. If you live in Texas, Arizona, Nevada, or California, and you have not taken advantage of what LegalShield can do for you and your family, please contact me so I can get you signed up with this amazing company. Please email me at ** so I can share with you this amazing opportunity.
Reviewed June 2, 2015
Best service and people I have met. I recommend it for everyone.
Reviewed May 26, 2015
I called LegalShield about a new product I wanted to create and sell. I had never done this before so I needed a lot of guidance. The patent attorney I spoke with explained what patents were all about and the associated cost, and also the option of copyrighting and the cost. He shared how to get a copyright for my product and how I could use it. He also reviewed the requirements to pay sales tax, how often I had to pay and suggested getting a DBA for my business. He was very patient and thorough and told me to call him back if I had any further questions. He wished me well with the business and told me to keep him posted on how it was doing. I was very satisfied with his advice and counsel, and it didn't cost me anything additional beyond my monthly membership fee!
Reviewed May 24, 2015
Anytime I have a situation arise that I need trusted legal advice on, I call my LegalShield law firm. They are quick to respond and always very professional. Having access to an experienced law firm without worrying about how much a consultation will cost encourages me to make them a trusted partner on a regular basis so I can make informed decisions about life and business issues.
Reviewed May 24, 2015
In just three short weeks of having my membership, LegalShield saved me well over $1000 in attorney's fees. I spoke with the attorney daily for a week and a half and numerous other times in that three week period. He also wrote a letter for me to a contractor that I had been having a lot of problems with for quite some time. Combined time of more than 2 hours on the phone and the letter written on my behalf were all covered in my LegalShield membership and didn't cost me a penny more! Now I need to get my will updated, at no additional cost to me. I am recommending this service to everyone I know! Thank you, LegalShield!
Reviewed May 22, 2015
I had an incident where I went to a foot doctor and when the bill arrived, there were additional charges for a procedure I never had. Three calls and I could not get satisfaction with the billing assistant. Then I got a letter saying matters were being turned over to a collection agency?! I made one call to my attorney who sent a letter on my behalf stating the procedure performed and why no other procedures were necessary if indeed performed. The doctors office sent me a new bill deleting $617 of charges which my attorney pointed out was against the PA Unfair Trade Practices and Consumer Protection Law, 73P.S. 201-1 - 201-9.2. I never heard from them again. Because I had this service I paid what I expected to pay, $193 and saved myself further aggravation and a lot of money. Thank you LegalShield!
Reviewed May 22, 2015
Mills and Mills and their lawyers have helped me with advice on numerous occasions. For example, I called in once with a parking issue and another issue. I got a phone call back from 2 different lawyers. That I hadn't expected, but they told me it was because I needed special advice on my other matter. I do not want to disclose my other issue, just to point out that they had my best interests at heart. It meant a lot to me and reassured me of the quality of their law firm. Another time, my brother and I had a question about Wills and Trusts. It was virtually the same question about his status and we are both members, he was given a referral lawyer. He answered all questions. We were very satisfied. I'll never give up my membership. I've been a member for over a decade so you can imagine there are many more stories I could share - from family matters, accidents, to documents and more.
Reviewed May 22, 2015
My experience with the service, and as an associate has been very challenging, yet educational. The company has taught me many things about failing forward; that is, how I can make many mistakes in business, yet still be successful.
Reviewed May 20, 2015
LegalShield has been a great help to me on small things getting with late fees getting it taken off by writing for a letter for me which my landlord tried to make me pay in their mistake. Because of Legalshield that was drop.
Reviewed May 19, 2015
I call the local LegalShield section in Portland, Oregon when I have questions about things that I get in mailings or on e-mail notes that I want to be sure if they are something I should respond to, and that group has helped me every time fairly shortly. It helps me feel secure.
Reviewed May 18, 2015
On April 21st, 2015 at approximately 11:30 am I used my LegalShield app on my phone to call Parker Stanbury. To my surprise I was on hold for over 12 minutes! This is the longest I've ever had to be on hold... To make matters worse I was actually sharing the app with a insurance broker illustrating the convenience and was very embarrassed by the rare result. I only share this information because I'm also an associate and hope my customers don't experience the same as I did being on hold for over 12 minutes before being served!
Reviewed May 18, 2015
I've called LegalShield several times since my membership started in 2013. Each time I call, the Law Firm handles my concern with care and the issue is resolved to my satisfaction. My Will and Healthcare Power of Attorney documents are prepared. I made an excellent decision when I enrolled in this service!
Reviewed May 17, 2015
My LegalShield membership gave me answers following the death of a parent. I called the law firm that services our state because our parent died without a will. The firm's advice answered the question and concerns for me and also my siblings!
Reviewed May 16, 2015
I got a ticket for allegedly driving while on a cell phone. I felt I was innocent. I called Bervar and Jones (provider law firm) and they looked over the ticket for free. Gave me 2 options and coached me on what to say in the letter to the court and they represented me for FREE in court. We got the ticket dismissed!!! I cried on the way out of the court because my voice was heard and they stood up for me. I love this membership!!!
Reviewed May 16, 2015
I had paid a Dr's. bill only to be informed by my insurance carrier that my out of pocket costs had been met and was covered 100%. I called the billing co. about the over payment and was told they would return my money after they had received the EOB. After a month had past and no return I called again and was told the check would be sent. Another month passed I called back and was told yes there was a credit on my account and the check would be sent. Still another month passed and no refund. I called back and was a little upset at that point. All this time not even thinking about my LegalShield membership cause I really did not think it was necessary to involve a lawyer.
4th month into no refund I remember I have a little muscle and called the local provider. In under 2 hrs. I was telling my story to a lawyer, faxed a copy of the bill, EOB and statement from my HSA and whamo 5 days and the check was in my mailbox. I do not think it should take 4 months to get your money. From now on the 2nd phone call will be to the law firm. Yep I am sold.
Reviewed May 15, 2015
Was name executor of uncle's estate in another state, called my primary law firm & they gave me a referral attorney in state where my uncle lived. My firm advised to wait for letter till I received information about referral attorney before contacting them. After I got off phone & received call from referral attorney & explained my situation & what my responsibility would be & ask a couple of other questions about my uncle's estate & said without his will & trust he could not advise without see those documents but told me something to look for & since that conversation my uncle made those changes that will be helpful when he passes. I realize that my uncle was not a Legal Shield member that the attorney could have told me he had to see documents & charge the 25% discount rate but didn't. I appreciate what he told me & passed on information to my uncle & his attorney made those changes to his trust documents. Thank you Legal Shield!
Reviewed May 15, 2015
I joined with LegalShield a month or so ago, after two of their representatives gave a presentation at my workplace. I never expected I would need some legal advice & help so soon after joining (less than 2 weeks), but I felt I needed some legal advice regarding a faulty brake repair job on my vehicle, which almost resulted in an accident. Felt sort of awkward about calling LegalShield for the first time for advice, but within just a few hours I was contacted by someone there who had reviewed the details of my case, & sent a letter on my behalf to the (so-called) Auto Experts, where I had to keep returning my vehicle to be fixed. Within 3 days, I got a call back from this business & they told me they would refund the full cost of my 2nd visit. This has already been done.
I don't think I would have had the guts to go through all of this myself, as I was ready to write it all off to a bad experience with this company, but LegalShield definitely came through for me & protected my rights, & I am very grateful for their help for me with this. This review site only offers a 1 to 5 star rating, but I would give it a 7 or 8 if I could, after the help I've received so far. Don't know if this site or comments are available for public viewing or not, but I totally recommend anyone who has access to them to seriously consider joining. Even if you have doubts about whether or not you may need legal help & advice, don't leave it until it's too late. LegalShield IS there for you!
Reviewed May 14, 2015
After paying a lawyer in another state 5 figures to get my contracts in place for my small business, a friend told me about LegalShield. I was astonished by what she was getting for less than $30 a month! Now I get that too! To be able to talk to my own lawyer any time I need, about anything I need without looking at the clock, in my own state who is with a firm who can answer my questions and handle everything from my will, my legal contracts and all the scary stuff! That peace of mind is priceless! Thanks LegalShield! I am so grateful to have this in place for my family and for my business!
Reviewed May 14, 2015
My wife and I recently had our wills, living wills and powers of attorney prepared by the LegalShield attorneys. Not only was it done professionally, but they followed up with us twice to make sure everything met our expectations. We paid NO additional fees, it was included in our monthly membership cost of $25. Thoroughly satisfied and went far beyond our expectations!
Reviewed May 14, 2015
I have been a LegalShield member for nearly 16 years, and I'll never be without it. I have LegalShield & IdentityShield for my family, and the home-business supplement for my home-based information marketing & seminar business. Recently, I had 3 business documents totaling more than 30 pages reviewed by a business attorney. It cost me NOTHING but my monthly membership dues. LegalShield is hands down, the BEST VALUE I have in my life & I recommend it every chance I get.
Reviewed May 13, 2015
On 4-2-14, Dish network withdrew $447.00 from my bank account for not returning their equipment on time. I was never told to return the boxes. I called my bank and Legal Shield law firm. My attorney ** called me promptly and told me to work with the bank on refunding the $447. Back to my account, and sent a letter to Dish Network. It was great to have everything taken care of so quickly. In the 13 years I've been a member, my attorneys have saved me $175,000.00.
Reviewed May 13, 2015
We had a minor problem with our new car. We didn't notice that the panel to the gear shift was cracked until we got the car home. It was going to cost $600 to fix it. They wanted us to pay for part of the cost. We said absolutely not! We threatened them with legal action. We didn't have to use it that time. Just knowing that we had the back-up was powerful. They agreed to pay for the repairs.
Reviewed May 13, 2015
My father died October 2014. He had a live in girlfriend that tried to take possession of his property. It was great to be able to call my provider attorney and talk about what to do in this situation and also to help me prepare for getting through the stresses of probate since my father's will was missing. One of the things I found out was my dad had a federal tax lien for back taxes in excess of $36,000 even though he had paid them monthly payments for years. The provider attorney drafted a letter to IRS and after negotiating with them they reduced that amount to $11,000. Thank you LegalShield for calming me down and helping me out with a very stressful situation. I would never get rid of my membership.
Reviewed May 12, 2015
The BEST investment I have ever made. The attorneys have helped me tremendously.
Reviewed May 12, 2015
I got a ticket for running a red light. I called the attorney, faxed over my ticket, and she gave me 3 options. I chose the option that worked best for me. I did not have to take off of work, nor did it go on my record. LS handled it all for me.
Reviewed May 12, 2015
When it comes to LegalShield, "peace of mind" is not cliche. The simple assurance of having legal help a phone call away makes life a lot less complex for a transitioning military veteran like myself. Recently, my landlord decided to sell the home I am renting. Being a LegalShield client has made the process of negotiating the lease and dealing with the inspections and showings virtually stress-free. Last but not least, my LegalShield representative, **, has become a part of my support system and is a person that truly cares for veterans and making their transition a success. Thank you LegalShield for always being supportive and trustworthy.
Reviewed May 12, 2015
After I called my provider law firm and explained my situation, I was contacted the very next day by an extremely competent and helpful attorney. He mailed a notification letter to the offending party explaining that he was representing me in this matter and that we were ready to proceed with a civil suit, if needed. Shortly after, my attorney contacted me to tell me that I would be receiving payment to cover the repair costs. It didn't cost me anything other than my low monthly membership payment!
Reviewed May 12, 2015
As a member for over 5 years there is nothing better than to have legal protection 24/7. Very professional and helpful. LegalShield definitely delivers. Protect yourself and your family. I have used the membership over 20 times and I'm very satisfied. Feeling empowered has never felt so good. Thanks LegalShield.
Reviewed May 12, 2015
I was diagnosed with Lung Cancer in 2001 while working as a QC Tech at a protective coatings plant. I had major surgery and was off work for 1 year. I wasn't called back to work and was informed that there was no light duty. LegalShield won my case.
Reviewed May 11, 2015
Because of this great service, I was able to get unlimited consultation for collecting a rental security deposit that was owed to me by the Management where I stayed. The Maryland Provider Law-Firm not only reviewed my lease, but also told me how to proceed in small claims court and what to ask for. Because of this very affordable service and timely consultation, I was able to ask for and was awarded up to three times my security deposit with interest that was owed. Needless to say I was a "Happy Camper" with peace of mind elsewhere.
Reviewed May 11, 2015
Signed a contract with a well-known telecommunications company after bundling to have telephone, Internet, cable, and home security system bundled with their company, only to find out that I was being charged $500 installation fee for the home security. Even though I had signed the contract without my law firm reviewing it, when I called my law firm they reviewed my contract and my bills and advised me on how to handle the situation. I was able to get the $500 installation fee taken off my bill.
Reviewed May 11, 2015
Went to local Verizon wireless store and got quoted for a new agreement that the salesperson said was brand new and would save me about $60 a month. I went and bought a cell phone through another business for less $ and returned to the store for the Deal. With some excuses and a lot of "I'M sorrys" I didn't get the deal. Left mad. Called Customer Service twice and got a little more than an hour of "I'm sorrys". Called my law Firm Feldman, Kramer and Monaco told them my story and they wrote a letter for me to the Legal Dept. of Verizon Wireless.. One of ther Chief legal Counsels called me back and after he heard my story and my request to be treated like his Mother, Verizon Wireless Put $200 against my future bills for the story that one of their reps. told in here.
Reviewed May 11, 2015
On good Friday of this year my father passed away. I gave LegalShield a call to get some clarification on my father's will. ** was both compassionate and helpful. She explained the answers to my questions and provided information from the will's act. After 3 calls all my questions were answered and my siblings and I now know the outcome of the estate.
Reviewed May 11, 2015
I was stopped just as I entered Wyoming from Montana for speeding. I had missed a sign that noted the change to a lower speed limit in Wyoming. I called our Montana Law firm, they referred me to the Wyoming provider law firm. They had me scan my ticket to them. After about an hour, the Wyoming firm had me send in the ticket amount, $82; but the ticket has never shown up on my Montana driving record or insurance records.
Reviewed May 11, 2015
Using LegalShield Provider Law Firm has set the standard for our document reviews of leases, mortgages, drafted contracts, written contracts and much more. We feel we are secure in providing our tenants the most accurate legal information as it pertains to landlords/tenant issues, thus reducing the stresses associated with tenant issues. This process has created such a value in our everyday lives. We know we can count on our provider law firm no matter how trivial or traumatic this issue and believe me, we've had some traumatic issues prior to using LegalShield.
Reviewed May 11, 2015
My cell phone broke & I took it in and paid $45 which was to be refunded in 4 weeks time. I did not receive $45 after 4 weeks. I called the law firm, had them review the warranty, they sent off a letter to the company, and got my $$ back within 5 days!
Reviewed May 11, 2015
I enrolled for my legal plan after having had an accident that killed my mother. Our provider law firm found a referral attorney to handle our case to access a death benefit in our insurance policy which covered uninsured motorists. The woman who hit us was a high risk driver, there were ten people in the car and her insurance did not want to pay us to even fix the car. Our attorneys restored our faith in the justice system by retrieving $260K for our family because we had lost our 91 year old mother in this accident. Our 25% discounted rate put an additional $12K in our family pockets instead of a lawyer's as would have been traditional. No one can tell me that the membership does not work. We had exceptionally gifted and specialized attorneys working for us for our monthly fee.
Thank you to the Founder of this legal plan which leveled the playing field and brought us justice. We would never have even found the insurance death benefit let alone fight for it. We did not have the tools, skills, connections or understanding to go about receiving what was rightfully ours. LegalShield is an unbelievable advantage.
Reviewed May 11, 2015
I've used LegalShield so many times over the many years I have been a member. Most of the time, the outcomes have been very positive. They are quick to respond, take time to listen, and prompt getting things done! I'm so happy I have LegalShield!
Reviewed May 11, 2015
The membership allowed us to get our will, living will and health care directives done -- cost $0. Two times repair shops botched the job, once on yard tractor and once with a computer. We got all our money returned both times. The big one was a dispute with IRS over an estate issue...It was completely resolved through LegalShield, saving us over $31,000. We will not be without our membership.
Reviewed May 11, 2015
I ordered 1000's of specialty chocolate for 4 day business promotion and it did not arrive on due date. Contacted the company. They had canceled the order due to an error on their end but did not notify me. They rushed the order to arrive the next day. They charged me a $125 rush fee. I argued, to no avail. I contacted Parker Stanbury. They wrote a letter and I received a refund of $125.
Reviewed May 11, 2015
My LegalShield membership has helped with personal and business issues I have had. Once the attorney helped me through a significant outstanding invoice a company owed. With their advice I collected over 30k on that. Very grateful for their help and at no charge, being part of my membership.
Reviewed May 11, 2015
I have been a member of this incredible service for a little over a year and can only say I wish I had known about it much earlier in life. Like most people I did not have my will done simply due to the high cost. To realize I get my will done complete with Powers of Attorney for health care and property totally free for both myself and my wife is mind-boggling...Just for trying this service out, that is worth a year's membership alone! We did get ours done upon signing up for our membership and have also used the service at least 6 times in this year. Because of the guidance and help of our law firm here in Ontario, Canada our family as a whole has saved a little over 10 thousand dollars combined, and this is only year one.
We don't generally plan on using lawyers as most times it is forced on us or we find ourselves in a situation that we didn't necessarily ask to be in. Knowing that I not only have a law firm in my pocket for a little over $1 a day for the unexpected times...I also have changed my thinking and started to be proactive in many areas...simply by being able to call and talk to our firm for different reasons before I needed to make a decision in life. This is a no-brainer. My entire family is protected for both the Legal needs and even more powerfully I dare say with the Identity Shield. I have done my research and they are the only company in North America that has restoration services...not just monitoring for a fee. Incredible value is an understatement and I will be a member for life.
Reviewed May 11, 2015
The ability to get legal advice rather than 'friendly' advice is awesome. The law firms I have worked with in 4 different states have been tremendous with providing help and insight on things I sometimes didn't even think to ask about. From real estate to traffic assistance, I have found that my membership has more than paid for itself 40x over.
Reviewed May 11, 2015
I have always found LegalShield to be a service I cannot find anywhere else. The attorneys take their time explaining my rights and possible next steps. I have been helped many times by my membership. I recommend LegalShield on a regular basis to others.
Reviewed May 11, 2015
My wife and I have been members for more than 10 years and have used LegalShield's services numerous times. Recently we had new wills drafted along with Living Wills and health care proxies. We are grateful for an affordable service of quality. I have also had businesses incorporated and leases drafted and reviewed. What a great, affordable service for the middle class.
Reviewed May 11, 2015
Taxes, health insurance, union questions, garnishment. The questions and/or issues I had with these subjects, all matters were handled very professional and effective. I didn't have to wait long for a lawyer to call me back. The service is excellent & I'm very glad to be a associate.
Reviewed May 11, 2015
This is one of numerous times I have used the service over a decade. The issue was review of a contract regarding an independent contractor opportunity. I received a copy of the contract from the owner and contacted my provider law firm. They asked me to send it to them for review. Within 3 business days I already had a return call from the attorney. We reviewed the paragraphs that he and I questioned. The major issue was one paragraph that indicated that even though I would be an independent contractor I would also be personally responsible for liabilities of the company, if that happened. Needless to say I declined the opportunity.
Reviewed May 11, 2015
I just want to comment on my experience with the law firm. I recently had an issue with a claim with my car insurance. They were not only indicating they were not going to pay a claim but they also were investigating the veracity of my claim. I talked to our attorneys and had them review my insurance contract and was provided with valuable sound counsel that saved me time and money.
Reviewed May 11, 2015
As the father of 5 it's great to have peace of mind when it comes to making important decisions for my family. I know one mistake could be very costly and they count on me big time. Most recently I used my plan to get our estate updated and in order!
Reviewed May 11, 2015
Ross and Matthews has saved me about $1000.00 on two separate "excess wear and tear" fees on car leases in the five years I've been a member. I'm pretty sure I could not have successfully contested these charges on my own. Their letters rock!
Reviewed May 11, 2015
I have so many great things to say regarding how helpful the plan has been for our family these last 10 years. Most recently a traffic ticket was dismissed out of state thanks to the attorney I was referred to and we only spoke via text/email!
Reviewed May 11, 2015
LegalShield helped me with letters to this Lessee and information concerning detailed eviction processes. It was extremely beneficial to be able to call LegalShield and ask unlimited questions. I really felt a lot safer and less stressed by having an attorney there when I needed one. Also, I wasn't having to pay two hundred and fifty dollars an hour for an attorney. LegalShield is important in leveling access to legal help for everyone.
Reviewed May 11, 2015
My wife received a traffic citation for expired registration. Our attorney told us what to do and say in court. Which of course there was no charge for that consultation. Not only did we not have to stand in line but we were out of there in 5 minutes. And without paying any fines. I definitely recommend LegalShield.
Reviewed May 11, 2015
I have had a positive experience so far working on my will. It is a daunting task for me. The questionnaire certainly helped me get started.
Thank you for the feedback, Marianne. We are pleased to hear you are satisfied with your experience with the law firm. If there is anything we can do to improve we welcome you to email us at memberservices@legalshield.com.
-LegalShield
Reviewed May 11, 2015
I was denied a workman's comp claim by a major fast food chain. My LegalShield firm stood up to the "giant" and won! I always experience courtesy, compassion, professionalism, caring and thoroughness.They go above and beyond on every call! They are my Champions!
Reviewed May 11, 2015
I enjoy the accuracy of the customer service team. I'm always treated with care and given complete resolution to all of my issues. The attorneys are quick to respond and always have my best interest at heart.
Reviewed May 11, 2015
The member used the provider firm to recover funds owed from California. The trail led from California to Florida. A couple of weeks passed and she began to think that she would not be paid. Because of the multiple state issues it took additional time to get resolution. One day she opened her mail and there was a $2,500 check resolving the claim.
Reviewed May 11, 2015
My wife and I have used our LegalShield membership very often and we really enjoy the security of knowing we have expert legal advice just a phone call away. We recently sold a house we owned and needed a temporary power of attorney. The title company wanted almost 200.00. Our law firm, 50.00 and had it the same day. Thank you LegalShield and the Anderson Law Firm in Alabama.
Reviewed May 11, 2015
In August 2014 I registered to attend a private college for post secondary studies. After friends started saying they didn't like that college, I called the law firm to find out what actions I could take. The lawyer called me back within 8 hours and informed me that I should delay attending this college as they are in the middle of being sold. Well, six months later, I got into my car to hear a breaking news that the same college had up and closed, leaving 2500 students and 500 teachers in the cold. Wow. Thanks to LegalShield, I didn't take time off from work or interrupt my five children schedule to go to school. More importantly... I don't owe thousands of dollars for incomplete studies. :)
Reviewed May 11, 2015
Having had a Family membership with LegalShield for over 17 years has saved us thousands of dollars and given us the access to some of the best Attorneys in the various areas of Law!! Wouldn't be without it!!
Reviewed May 11, 2015
I had to get help to get this $310.00 back in my acct after I click on a web site I was not sure of and merit web got it back in three weeks. And was very helpful and easy to talk to. Thank to them all.
Reviewed May 11, 2015
I have been an associate since 1997 and have used LegalShield many times. Getting legal advise promptly, getting a new will every year at no charge. Collecting past due account for my business and many other issues that I am well pleased in.
Reviewed May 11, 2015
Wife got a speeding ticket, called the Law firm, faxed in the ticket, got a letter from the attorney a short time later, stating the ticket had been amended to a non-moving violation and all we owed were fines and court cost. No points on her license or higher insurance rates.
Reviewed May 11, 2015
When I needed my estate planning documents, I was quoted over $1200 for my husband and I. After learning about the LegalShield service I was able to get my will, living will, power of attorney and medical directives done in less than two weeks for less than $20. It was a comprehensive will for both my husband and I. I know of no better value for taking care of your estate planning.
Reviewed May 11, 2015
My agent ** from the first introduction of the program has been very thorough and helpful in the process. She held an informative conference call where myself and others were able to ask questions regarding the program. She answered all of our questions with patience and thoroughly and had a lot of knowledge. I have been most impressed with her follow up by phone after the call to see if I had any questions and to help guide me to the website. I have received personal contact via email to highlight the latest advantages to use the program from Ms. **. She has made the entire process of welcoming me into the LegalShield family an easy one. Thanks so much for her stellar mentorship to me as new member!
Reviewed May 11, 2015
I do not know where to begin. I have used LegalShield so many times. I will recall the time I was in a speed trap in Chillicothe, Texas. In this area the speed limits was 75 mph and reduced drastically down to 45 mph in less than a half of mile. I did see the cop but didn't think I was speeding. When the cop stopped me... (in a town that I do not know) I pulled over in the median. The cop got out of the car and began to yell and recommend that I pull over (behind the DQ). I pulled in front of the DQ, and immediately was able to connect with LegalShield. I did warn the cop my attorney was on the phone. The cop whole entire demeanor changed. LegaShield was on the phone the entire time the Cop and I interacted.
I called in to my Attorney's office the next business day, explained to them what happened, sent in my paperwork and the attorneys investigated the situation. The attorneys I believe it was two worked with me as far as my rights. They were patient and explained my rights over and over until I understood. I called days later and had questions - they again explained it. Needless to say I did not have points taken off my license. If I did not have LegalShield trying to get a lawyer to sit down and explain this to me would have cost at least 150 an hour that is if they would even see me. I have come to understand attorneys will only take cases they think will bring them money.
Reviewed May 11, 2015
My Mother passed away out of state. I needed to find out how to get her home. One call and within a few hours I knew what to do. What a relief. Thank You LegalShield and your network of attorneys.
Reviewed May 11, 2015
I have been a member since 1999 and I have been satisfied. I don't always win my case but I win each time I can use the membership and speak with an attorney. Wouldn't be able to without LegalShield. Just recently I was pleased with a large corporation responding to a letter written by Attorney **. It's still being dealt with, but I know I couldn't of done that alone. I'm sure I would of received no response. Thank you.
Reviewed May 11, 2015
As part of my membership in LegalShield my husband and I had our wills done. They were not just boiler plate wills, but we needed special wording to suit our family needs. These wills can be updated each year. There is no extra cost as they are included in our membership fee. We could not be more pleased.
Reviewed May 10, 2015
I have been a member of LegalShield for about 4 years now and find it as important a service as a roof over our heads. In 2012 I was in an MVA that landed me in hospital for over a week and unable to walk unassisted for almost 3 years. At the time of the accident, before even the ambulance and police arrived I had a lawyer on the phone who kept me calm and explained to me what was to be expected and to not worry about anything and he would contact me the following day but to allow the doctors to care for me and not to worry about anything else.
I spoke with the same attorney almost weekly regarding the insurance company issues, physio therapy issues etc and he was more than helpful. When I finally settled the accident benefits portion of the claim the entire amount was in my pocket. If not for LegalShield I would have lost everything but they came through for me. Best money I ever spent.
Reviewed May 10, 2015
I've had a LegalShield membership for almost 2 years. The company is an excellent company with a lot of credibility. They have been in business about 43 years and service over 3.7 million clients. I like the fact that they cover all the United States and Canada. I also like the app that I can use on my smart phone, especially if I need to call an Attorney in an emergency. I just tap the app and then I got connected with an attorney within 3 minutes at 1:30 am while was in the hospital I got valuable legal advice. We talked for about 30 minutes and the best part was that I didn't get a bill. It was covered by my LegalShield membership.
When I got my laptop and cell phone stolen from a 4 star hotel room (Desert Diamond Casino Hotel) I call the LegalShield attorney first for advice, then I called the Identity Theft Shield number. I talked to a Private Investigator. Within 3 minutes he sent out alerts to all Credit Bureaus. I was impressed. Problem solved! I Highly Recommend LegalShield for everyone over the age of 18. For about $1.00 a day it's definitely worth it.
Reviewed May 10, 2015
I used to be so intimidated by attorneys that I rarely contacted them even when I needed help and had the money. However, that has changed now that I have a law firm that is contracted through Legalshield. They are always very polite and helpful. They don't make me feel stupid, and so far they have gone out of their way to explain everything in detail. I am proud to recommend them to my friends.
Reviewed May 10, 2015
I have been a member/associate of Pre-Paid Legal/LegalShield since December 7, 2001. If I had more space I could be more specific, but I will simply say, I can't understand why everyone wouldn't want a membership.
Reviewed May 10, 2015
I still believe in LegalShield. The provider law firm in my state, especially a couple attorneys that assist me from time to time are awesome. Others across the country often times do not do that well in assisting my members. I have written to member services, associate services, etc. Several times. I get nowhere. No response for this concern: If you find out that the attorney has done a POOR job in assisting WHY does the associate have to pay the price when they cancel? (i.e. Chargebacks. Reduced persistency, etc.) So there you have it. I voiced my thoughts. Will see if ANYTHING comes of it. Thank you.
Reviewed May 10, 2015
Prior to owning this membership, I can recall using an attorney maybe twice in my life. I was 40 years old when I signed up for the plan. Since then, I've used the membership over 50 times and have saved my household over $40k. Main difference, I now have affordable access. Two of the biggest were when I saved $18k on a real estate contract after having it reviewed by our Law Firm and $8k on a credit card bill that was not mine. Every family needs this type of access, especially when you're not sure about a situation. Call the Firm for a peace of mind!
Reviewed May 10, 2015
We've had LegalShield membership with Identity Theft Shield for 13+ years. During this time there have been numerous times every year where a situation arose when we'd ask ourselves, is that legal? What rights do we have in this? How legal is it that they are trying to do? No worries or expensive consultation fees. Our membership covered the cost for top legal advice. Five separate identity theft incidents have occurred with no worry because that part of membership covered it. Wouldn't be without the plans.
Reviewed May 10, 2015
While enjoying a lovely afternoon out with my husband in Palm Beach County (which is about an hour from my home) we were stopped coming over a hill for speeding. My husband received a traffic ticket which was the first ever, because he has a perfect record so says the Florida DMV. So, you could imagine our surprise, but we remembered Legalshield. We contacted GlantzLaw. They handled everything and the state of Florida still says on his license he is a safe driver. He didn't have to go to court or got to traffic school. Amazing service.
Reviewed May 10, 2015
My LegalShield membership has helped with wills, IRS questions, disputes, and other areas. I highly recommend a membership for each family.
Reviewed May 10, 2015
Having the LegalShield service is a great peace of mind for me. I use it every time I have a problem where I am having trouble resolving on my own. They have helped me when I had a problem with my cell phone company and my home warranty company as well as debt collections and issues with my ex-husband, and many others, and in every case, they got the other party to do what they should have done in the first place! I will keep the membership my whole life. Thank you!
Reviewed May 10, 2015
For weeks I was having trouble collecting from an insurance agency due to an accident by their member. Within 10 days of LegalShield getting involved, I had a check for more than the price of my quote.
Reviewed May 10, 2015
I have been a member since 2006. First thing I did was get our Wills done. Over the years I have relied on the service to assist me with legal issues that had came up. Also the Identity Theft Plan provides my entire family protection. The peace of mind it provides us is wonderful.
Reviewed May 10, 2015
I was recently involved in an automobile accident in which my BMW was totaled. It was on a Sunday night around 10:30 (central time). We used the LegalShield app on my phone to contact the emergency attorneys and they answered in just few seconds. We received advice on how to deal with questions about the accident and was told to contact the law firm Monday morning to follow up. The next morning we contacted Ross and Matthews law firm and received advice on how to work with our insurance company to handle the claim. The peace of mind we felt was wonderful. Having access to an attorney during the following weeks was so helpful to get the myriad of questions that came up answered. We are so grateful to have a service like this. We are members for life!
Reviewed May 10, 2015
I purchased a extended warranty for my 07 Harley Ultra Classic. It was from my credit union, not Harley Davidson. When I used it the first time, the company covered two out of three items. The radio was not covered. I called the company and was told that the radio was not on the list of included items. I pointed out that it wasn't on the excluded list either. Their representative said, "On this item, we will just have to agree to disagree." I asked him if I could call a friend. He laughed and said I was free to call anyone that I wanted to.
Well I called Ross and Matthews here in Texas. They returned my call in about 15 minutes. On my behalf they called the warranty company. They then called me back and said that I should call the company and see if I was happy with their decision on the matter. Well I called, and learned that the excluded list trumps the included list. They paid $1100.00 for a new radio, but did say they were having their literature rewritten. We are delighted with our membership. This is not the first usage and will not be the last.
Reviewed May 10, 2015
I am always impressed at the promptness of the call backs! The lawyers are knowledgeable and courteous. Glad to have them on my side!
Reviewed May 10, 2015
I received a speeding Ticket in Maryland. I was out of town and my Legal Shield represented me in court and convinced the Prosecutor to reduce the charges. I just had to pay a small fine and no points were assessed to my license. I love LegalShield.
Reviewed May 10, 2015
I have been a member of Pre-Paid Legal, Now LegalShield for almost 13 years. I have use this service dozens of times over those years. I have experience great results from the law firms under Legal Shield. This service has saved me tens of thousands of dollars over the years. As a veteran member of the Law Enforcement community, I understand the value of having great legal advice and guidance. Just know that this service has paid for itself over and over again.
Reviewed May 10, 2015
My wife and I lived on the 3rd floor in a condominium and the second month living there we got pregnant. She started having complications her 6th month with the pregnancy and the doctor said to avoid stairs and or anything physically stressful. We asked to break the lease so we could move into another home on the ground level due to the complications and they denied the request. I call our Provider Firm through LegalShield and they wrote a letter explaining our legal rights and the liability they would have and all of the sudden their tone changed and they were happy to allow us to break the lease, they even gave us a going away gift. I've been a member of LegalShield since 2002 and the service has saved us thousands and dollars and true peace of mind! We would never be without the protection of LegalShield. Thank you LegalShield.
Reviewed May 10, 2015
I had an issue with my brother, the administrator of my mother's estate. A year went by after her death, and the estate still hadn't been settled and the inheritance divided up. When I inquired why, he said he had been using some of the funds to help our sister and her husband support a mobile home that they had purchased and rented to my folks before their deaths. This they had done on their own, without financial participation or consultation with the other siblings. It was their mobile home, and if they had been able to make a profit when they sold it, the profit would have been completely theirs. Unfortunately, the real estate market had bottomed out, and my sister and her husband were having trouble getting out from under that mobile home and the five year space lease that they had signed up for. My brother was helping them with the rent on the space until the coach could finally be sold.
I consulted with the LegalShield attorney and he suggested that my brother might be found to be favoring one beneficiary of the trust over the others. He offered to send a letter to my brother, but I didn't really want to introduce legal hassles into the situation. Instead, I called my brother and told him what my attorney had said, that he might in fact be favoring one beneficiary at the expense of the others. My brother arrived the very next day with a cashier's check for my share of the estate! I think the fact that I had an attorney in the wings, ready to enter the situation, is what moved him to finally settle up the estate and distribute the inheritance. And of course, there was no cost to me to have this matter settled. Thank you LegalShield!
Reviewed May 10, 2015
I have been a member since 1996 and LegalShield has saved me over $20,000 that I can quantify. The ability to have unfettered access to top quality law firms across the US means that the many issues I and probably all Americans encountered every year are able to be quickly dealt with by attorneys who can advocate on behalf of me and my whole family...that's power! As they say...it's not what you know...it's who you know!
Reviewed May 10, 2015
This is my LegalShield membership story about how LegalShield help me with overdraft fees. I made a deposit with my bank (TCF) after making a call to customer service and confirmed that the funds were available. My wife paid 7 accounts online that evening. Yes! Overdraft fees, totaling $185. After a conversation with TCF customer service, I receive a return of fees for $40. Thank You TCF. I called my LegalShield provider Law Firm. My attorney review my agreement with TCF, and wrote a letter on my behalf. Yes! After the bank's legal department received my Law Firm's letter, our family received a full return of overdraft fees, $185. Thank you LegalShield.
Reviewed May 10, 2015
I'm 22 out of New Orleans and this service has helped me tremendously since I was 18. I got the legal plan free under my parents for the first few years and since moving on my own I happily pay my $1 a day for the peace of mind it delivers. They've written letters to a university for me saving me over $600. They've helped me in traffic court twice for tickets and got the points expunged from my record which at my age saved me close to 1/3 on my car insurance payments according to my dad (insurance agent). If I ever get pulled over I know that I have 24/7 emergency access to an attorney to advice my rights in the situation. The best part is I go to bed everyday with the peace of mind of knowing someone always has my back in the case of identity theft. That stuffs crazy... I thank LegalShield for being by side now and in the years to come as I continue to grow my life.
Reviewed May 10, 2015
I signed up for an online business opportunity and paid $1200. The amount included marketing. Three months later, marketing stopped. When I inquired, I was told that was only for a couple of months, but that was not what I signed for. I decided I didn't want to continue, but the company refused to refund my money after several attempts. It was very frustrating. I almost forgot I had LegalShield. I called my Law Firm and provided them with all the information. They wrote a letter on my behalf to the company. Less than a week later, I had a $800 check in the mail, the unused portion of my investment money. You don't know the impact of this membership, until you use it. And that's just one of my experiences. I'm never giving it up.
Reviewed May 10, 2015
I had no idea really what to expect when I signed up as an associate.after just a few months of being involved with LegalShield. I have advanced to senior level with my business. It's been a very fulfilling experience helping people find resolutions to their personal legal problems, as well as providing safety and security for their family with our identity theft protection.
Reviewed May 10, 2015
This company is fantastic in the amount of support and friendly service they provide. With the outstanding products they provide to the consumer and the ability to have your own business with unlimited potential makes this the best company I know. Taking care of families is #1!!
Reviewed May 10, 2015
On March 11th, I contacted my cell phone provider asking how much it would cost to cancel my 3-year contract with them, as there was still 1.5 years left of my agreement. They notified me $300. I agreed to pay them $300 to cancel my services. Before changing cell phone providers, they asked what type of long distance plan I was looking for, as I stated "Unlimited US & Canada 24/7 Long Distance". They offered me a service for lower than my current bill, excluding my long distant charges. I remained with this company, as my new plan would not start until my new bill date, being March 23rd.
On March 23rd, I began making a lot of long distance calls, and on May 3rd, I got a phone bill for $523.50. I looked at my plan, as it did not change. I called them immediately, as they stated I wasn't interested in the plan. I asked them "If I wasn't interested, then I wouldn't be having services with you, as $300 is cheaper to cancel my contract." They agreed to change my plan, but can't refund me any $$$. I asked them, "Would you like for me to contact my law firm?" as they replied "Go ahead" I contact my provider law firm, as they wrote a letter on my behalf, and 2 weeks later, the co-vice president of the cell phone provider apologized to me, and gave me a credit of $287 on my following bill.
Til that day, this cell phone provider has be very cautious towards me as they know I will contact my law firm again. All of this was covered on my legal membership! AMAZING!
Reviewed May 10, 2015
Our daughter was away at University. When she was leaving her apartment, she got a bill for over $3,200 for damages. When I saw $500 for taps on the bathroom sink, I almost lost it. We called LegalShield, faxed a copy of the invoice and they graciously wrote a letter on our behalf. The invoice was adjusted to about $1,200 was reasonable for the damages. I figure that alone covered the cost of my membership for at least 6 years! I will never give up my LegalShield membership.
Reviewed May 8, 2015
I have had so many great experiences with this service. I don't know how to tell you about just one. I have had 39 contract reviewed and only sign 19. Glad they had my back!!
Reviewed May 7, 2015
My property manager sent me an updated contract for a property I own in New Mexico. It had two clauses that were identified by my LegalShield Attorney that were punitive to me. My attorney advised me to line through the clauses and initial on the side to negate the clauses before I signed the contract. I did and saved myself several thousand dollars. I'm a smart person but I don't know everything, that is why I have my membership with LegalShield. My knee-jerk reaction to questions is to call my lawyer.
Reviewed May 7, 2015
I sold my house without a realtor with the help of LegalShield. The legal fees were $250 total. The lawyer was very competent and sent me the forms I needed promptly, explaining what I had to do with each one and why. I figure I saved at least $500 with my LegalShield membership! That paid for two years of our membership right there.
Reviewed May 7, 2015
Services provided excellent advice and resolution, in addition to educating me on the laws of this state.
Reviewed May 7, 2015
I have used my LegalShield membership on numerous occasions. My wife had a traffic ticket in Maryland that the attorney went to settle on our behalf on two separate occasions (one ticket). Living in Kentucky, this was a great benefit. We had a question about some contracts which were reviewed and then explained to us in plain English. Most recently I got advice while settling my Mom's estate. We will update our wills later this year. These are just a few of the instances where we have used our membership. There is so much comfort in being able to say to folks that I am dealing with, "let me run that past my attorney" and know that it is going to be quick, thorough, and easy to do.
Reviewed May 7, 2015
I have had LegalShield for over 5 years and used it more than 10 times. Customer service issues, traffic violations, accidents and insurance issues, tax questions, insurance settlement review before I signed papers, what a peace of mind just knowing my attorney is just a phone call away. I will never be without it!
Reviewed May 6, 2015
I called my attorney and faxed a copy of a contract a vendor ask me to sign. My attorney told me to have the vendor modify the clauses in the contract. The vendor did not properly perform and I ask him to cancel the contract. He refused at first. I ask my attorney to send the vendor a letter asking them to cancel the contract because they did not perform according to the clauses. The vendor sent me a letter saying that they were going to cancel the contract. All $25,000.00.
Reviewed May 6, 2015
My wife and I only used lawyers twice before becoming members of LegalShield. By using the service last year over 10 times we saved over $8000! How awesome is that? Thank you so much!
Reviewed May 6, 2015
A lady backed into me in a parking lot and I used the 24/7 access app and got instant what to do and what not to do. Nobody was injured but it was comforting to get a proper advice and direction.
Reviewed May 6, 2015
LegalShield has been a God sent for my family. It has helped us time after time from things as small as being over charged for an oil change to a breach of contract from a moving company and a apartment complex. Because of LegalShield we were able to save over $15,000. My family will never be without it!
Reviewed May 6, 2015
We've had our LegalShield membership for about 3 years and during that time one of the consistent ways we've used the membership is with our in-state and out-of-state contracts. We own rental properties in different states and also do a lot of business outside of our home state. We've used the contracts available on the website to download, completed them, had an attorney from our provider law firm (who specializes in that area of law) and used the contract seamlessly and without worry that we were not fully protected. If the contract was for an out-of-state purpose, our provider law firm put us in touch with that state's provider law firm, who was able to review the contract and provide feedback. How great is that? We have attorneys in other states helping to make sure we are protected with the properties we own and the business we conduct outside of our home state!
Reviewed May 6, 2015
I was sued 2 years ago and referred out to ** in Houston. I met with him for 2 hours at his office. He had already represented my parents 5 years ago when they were sued and won the case after an 8 month ordeal saving them $15,000. I was extremely impressed and knew I was in good hands. ** spoke with the other party and my issue was resolved in 2 weeks at no cost to me. Thank you to LegalShield for the peace of mind my membership has given me since 1998.
Reviewed May 6, 2015
The lawyers have saved my home from foreclosure twice due to an shady mortgage company. We also won a lawsuit by an attorney. It's the greatest in my book. I was one that never used an attorney. Now, I will not be with my membership.
Reviewed May 6, 2015
A clothing store, asked me if I wanted to reopen my account. I said yes. Received letter denying my store card. Called the store and they said my credit from six months ago was bad. I called my law firm and they wrote a letter and I got my card 10 days later.
Reviewed May 6, 2015
My daughter, **, received a $350 commuter lane ticket while out of state and when she explained to the Officer that she pulled into that Lane to avoid being rear ended to which he responded "You should have let him hit you!" Well, she called our Law Firm here in LA and they called the Firm in Calif. who proceeded to handle everything quickly and efficiently and it resulted in $100 fine and never showed on our Insurance which saved us a lot of money!
Reviewed May 5, 2015
LegalShield makes me feel safer; don't have to worry about identity theft, which I experienced years ago. Recently, a letter notified me of a data breach at a college, I called LegalShield. They were already working with the college to make repairs and I didn't need to do anything. We are all so vulnerable. Everyone should have this protection. And ** is absolutely fabulous to work with!
Reviewed May 5, 2015
After my law firm helped settle my car accident with the other person's insurance, my attorney called the hospital and had the medical bill reduced by $5,000.00. That covers my membership for over 10 years.
Reviewed May 5, 2015
I was overbilled for $428.00 from my cell phone provider. I called them many times and spoke to a supervisor, etc., wasting my time and causing me infinite frustration. I then contacted Watson Goepel, through LegalShield. The lawyer assigned to me took it upon himself to write a letter to the cell phone provider outlining my dilemma. They (cell phone provider) responded immediately, resulting in a $550.00 credit to my cell account -- more than I'd asked for! I was/am very pleased.
Reviewed May 5, 2015
This past year my husband and I moved to a different house. We discussed selling the first house ourselves – a For Sale By Owner – and called our Iowa Provider Law Firm. The advice we received was excellent and we know we saved over $14,000 by following their guidance and having them provide all the needed paperwork both pre-sale and post-sale. They then also reviewed all of the paperwork for the house we were purchasing. With the awesome assistance from our provider law firm we had peace of mind knowing our best interests were being protected. It’s totally correct – Worry Less ~ Live More.
Reviewed May 5, 2015
Extremely prompt and helpful service.
Reviewed May 5, 2015
This company has impacted our lives so greatly. I am endlessly impressed and thankful for this service! The attorney services have been unbelievable! Very responsive and helpful in ways that are invaluable! The identity theft services are on TOP of it ALWAYS! Within minutes of signing up, I received alerts about something's going on with my minor children's soc sec numbers... and we were able to get it resolved though our services! Thank You LegalShield for your wonderful service.
Reviewed May 5, 2015
Not long after we had our LegalShield membership I discovered that my electric razor's battery was not taking or holding a charge. By the time I found the receipt for the purchase it was just a little over a year since the purchase. I called and explained the challenge and that the lack of battery charging had taken place before the year was up. Their answer was that it was out of warranty. I said let's see what Legal Shield will do. I don't recall if they placed a call or sent a letter on my behalf but a new electric razor was in our mailbox about a week later. Yes, LegalShield does take care of the trivial as well as the traumatic this proved that to me.
Reviewed May 5, 2015
I have been a member of LegalShield for almost 4 years now. Before I became a member, I had gone through a tough divorce, where my wife walked out and left me with her two children from a previous marriage. One evening, a sheriff pulled into my drive, and gave me a package from a collection agency! She had run up charges making purchases when she left. Computers and other electronics. After a few years of no payments from her, they sold the debt, and the new holders tracked me down as still being married at the time the purchases were made. I got hold of the collection agency, and explained my side CLEARLY, and in NO uncertain terms.
Many times over the next several days it did no good! They were ready to shut down my bank accounts. I thought "hmm Legal Shield...it's worth a try." One call to my Provider Firm. 25 min. later, an attorney called me back. I explained the situation, he asked some questions, then told me that he had a good handle on what took place. He asked if I wanted him to write a letter on my behalf, or did I want to. I kinda wanted to win my fight with them, so he told me EXACTLY what to say, and how to word it. 5 days later, I got a call saying that I was no longer responsible for her $2700.00 note! My cost? My monthly membership! I've been able to use the unlimited advice on many occasions since. Thanks LegalShield!
Reviewed May 5, 2015
1) Help getting my deposit back from a non-complying Landlord. 2) Help getting an insurance company to pay my denied claim. 3) Has saved me money on purchases by reviewing the details before I signed on the dotted line. 4) Has been to court with me and gotten reduced points and fines on traffic ticket, keeping my insurance rates down. 5) Helped get my money back after dispute and overcharges with Sprint. 6) Has helped me improve my credit score. 7) Created my will, living will, health care power of attorney and they keep it updated annually.
I could go on and on with all the ways the law firm has assisted me, guided me, protected my rights/interests and saved me money over the years, and all of these things (aka unlimited phone consultation with my provider law firm in my state, document review, letters and phone calls on my behalf, etc.) were included in my very low-priced membership that covers my entire family. I will never be without this protection and peace of mind for my household!
Reviewed May 5, 2015
I have had my LegalShield legal and ID theft plan and I am so very pleased with it. It has help me with letters to credit bureaus that had incorrect info. I won't be without it ever!
Reviewed May 5, 2015
LegalShield is the best value for my dollar! Having an attorney I can call any time to consult with is powerful. I was recently laid off from a company. They tried to deny me a promised severance payment. If I did not have access to an attorney, I probably would not have paid $250 per hour just to discuss my options, let alone write a letter on my behalf. But I have LegalShield. My LegalShield attorney consulted with my over multiple phone calls, and wrote a letter to my former employer. A week later I had my $6,000 severance payment. Thanks LegalShield.
Reviewed May 5, 2015
I love the service and I will recommend it to all my friends and family. I called the attorney in reference to a customer who refused to pay for my company services. The attorney sent them a powerful collection letter, and my check was mailed to me in a couple of weeks. I tried to obtain payment myself, and it was just not working out. Thanks Legalshield for your services.
Reviewed May 5, 2015
Before I got the membership I never got in an accident but about 6 months later I did on a Friday and I was given 2 tickets after I hit someone from behind and made a dent in their bumper. So I called my Law Firm and they gave me advice on what to do and since it wasn't such a bad one all I had to do was take the tickets from the officer, take a picture of them along with my insurance and registration and send that over to the law firms email and they called me back on that Monday and told me that they will be able to go to court for me and a couple past after the court date and I get a letter in the mail from them with my court records saying I don't have to pay a dime. Worth the 200$ a year right there!
Reviewed May 5, 2015
I received a cell phone bill with a $220 overage charge. The company had not honored the contract I had signed up for. After contacting the company and talking to several people the last supervisor said that I have to pay the bill or they would turn my cell phone off and turn my name into collections. I called my LegalShield attorney who wrote a letter on my behalf to my cell phone company. About a week later I got a letter from my cell phone company addressed to my attorney and to myself. The company said they "found" the mistake. I would not be charged the $220 overage and the company hoped I would remain with them as a valued customer. LegalShield helps make difficult situations go away!
Reviewed May 5, 2015
Over the past 10 years I and my family have used our LegalShield membership many times and I have come to rely on the fact that I know I have a legal team on my side. Wills of course were important, saving legal fees when buying a house and insurance policy reviews. We have used our service at least 50 times and have great peace of mind always.
Reviewed May 5, 2015
Thankfully, I have not had to use their services much yet. But the signup experience and new member onboarding were great. Very proactive outreach and follow through on the initial information, as well as guidance on their free services such as will writing etc.
Reviewed May 5, 2015
My next door neighbors sold their house. My new neighbors asked me if I would cut down my tree. That was growing six feet from their house. I said no. So, they sued me to cut down my tree. Thankfully, I have LegalShield. I called my law firm. My lawyer talked to their lawyer. They paid two thousand dollars to cut down my tree. I love having LegalShield.
Reviewed May 5, 2015
Legalshield has help me numerous times since 2003. It help my family as well. My daughter went on a weekend trip to the next state and on her way home receive a traffic ticket from the highway patrol, a very large ticket which required her to be in court. But with Legalshield contacted attorney, in which was taken care of through her membership and she did not have to appear and the ticket was reduced. That's the power of Legalshield.
Reviewed May 5, 2015
My wife accidentally left our mailbox key in our assigned box and walked away. When she realized that she had left it, she went to the office to see if anyone had turned them into the office. The office person said that no one had turned in any keys. So she posted a note on the community board asking if any residents had seen or found the key and if so could they please call us?
The next day we did receive a call from one of our neighbors, he told us that he had turned the key into the office staff the day that we had left it in our mailbox. So again we contacted the office and they still said that the key was not turned in and that they did NOT have it and that we would be charged a replacement fee of over 200.00 dollars for a key. We made a call into our provider law firm and told the attorney of the situation. The attorney said that he would make a phone call to the apartment complex office on our behalf and see what their action would be.
Then next day we received a call from the office and lo and behold THEY found the key... it just showed up in a desk drawer!!! And that we could come in and pick it up and that there would not be a charge to us for a key replacement. We did not have to pay anything EXTRA for that phone call and service from our law firm other than our low monthly membership fee. Thank You, LegalShield.
Reviewed May 5, 2015
Back in 2008, I was in the process of selling my home through a realtor with little to no success I decided to try and sell it myself. Thanks to my LegalShield provider law firm who walked me step by step through all documents and legalities I was successfully able to sell my home and saved myself 6% in closing or $6,000. Thanks again LegalShield! I definitely would and have referred all my family and friends.
Reviewed May 5, 2015
I would definitely recommend LegalShield to friends and family. I had a third party company that kept calling me about consolidating my student loans. After I spoke with a representative from their company, I decided to go ahead and have them send me the paperwork. Once I received the consolidation package I had no clue what I was agreeing to, so I decided I should have my LegalShield law firm take a look at it before I signed anything. I called the law firm and they requested that I fax my paperwork for them to review.
The attorneys called me back in a short amount of time and informed me that I should NOT sign anything. They explained to me that the loan had an adjustable rate and it would have a balloon payment at the end. They also gave me additional info as to where I could find credible info about consolidating my student loans. And the best part, I didn't have to pay anything extra for all of this info except my monthly membership premium. I am so grateful that I had my LegalShield membership to empower me in a situation where I felt helpless.
Reviewed May 5, 2015
I contacted the provider law firm for help with an overcharge by my phone company which had treated me rudely and refused to return my $300 over-payment (although I had documentation to prove their error). At no additional cost, the law firm wrote a letter to the phone company on my behalf and within a short period I received an apology phone call and a full refund from the company. That incident alone paid for my membership for a year. I will never be without this service. Thank you LegalShield!!!
Reviewed May 4, 2015
I was dealing with a document for a transaction with a business partner and the provider law firm explained what rights I had and any recourse if needed. Provider attorney was informative and patient with me to make sure I understood the process.
Reviewed May 4, 2015
My wife is new to the entrepreneurial world and so turned to LegalShield for help on everything from Creating her LLC, filing Trademarks, Copyrights, Patents, creating non-compete forms, non-disclosures and they continue to give awesome counsel and advice as she moves from design, to prototype, to marketing and release of her product. Thank you LegalShield!
Reviewed May 4, 2015
If you have never had to do a deposition before, it is a little scary. Not for me, I picked up the phone and spoke to my attorney. He explained what to expect, and how to respond to examples that he gave me to think about. Everything went just like he said it would. No mess; no stress...:)
Reviewed May 4, 2015
After my husband passed in January, 2013, I found out that the landlord was in default. She assured me that she had this under control, and that I should keep paying rent - all would be well. I did this until October, 2013, when I, as the tenant, was served with formal foreclosure documents and a default hearing had been scheduled. Because I was "just the tenant" I couldn't contact the bank (mortgage holder) and by then, the landlord had ceased communication with me.
In February, 2014, I pre-qualified for a mortgage. During the pre-qualification process, I found errant information on my credit report. I signed up for LegalShield with ** in April 2014. She encouraged me to contact LegalShield and utilize them to correct these errors. The corrections were handled promptly and professionally.
In June, 2014, after the foreclosure process completed against my landlord and the bank regained title to the property, I contacted the bank to let them know of my intent to purchase. When I told them I had full legal representation, they agreed to go into contract with me. I closed in October, 2014. Because I had LegalShield and its resources, I moved forward without a realtor, saving me at least 6% on this purchase. Without LegalShield, the bank would never have taken me seriously as a buyer, and correcting my credit report would have taken much more time and effort. I know I have a great partner on my side! Thank you all so very much!!!
Reviewed May 4, 2015
I'm getting my Will done under the membership for free! I've had many other questions answered by an attorney rather than asking an acquaintance that may or may not know the answers. Having the facts is priceless!
Reviewed May 4, 2015
Great membership. It has helped me out in many ways.
Reviewed May 4, 2015
I love our LegalShield membership! We have been members for almost seventeen years, and I truly can't imagine navigating life's "stuff" without it. A few of our situations:
* We were ready to sign a contract committing to a project we were excited about. The attorneys reviewed the contract and explained what the fine print really said - we chose not to pursue the project because of this information. This one phone call saved us at least $25,000.
* The IRS sent multiple letters to the previous owner of our house - he apparently owed them money, and they clearly thought he still owned the house, which made me nervous. The attorneys advised us of our rights and gave me peace of mind.
* The City of Seattle sent a letter stating that our driveway was illegal, and we would need to remove it at our expense - which we estimated to be at least $5000. The attorneys did a little research on our behalf, and discovered that our driveway was a "legal, non-conforming land use". We kept our driveway - in a neighborhood with very limited street parking, this was priceless. Our neighbors, who unbeknownst to us had received the same letter, lost theirs.
* When we decided to move across the country, we called the attorneys because we knew they would be a valuable resource. They gave us about 45 minutes worth of information, including advice on which moving companies to avoid because of complaints registered against them, completion clauses to put into contracts with companies helping us prep the house for sale, information and timelines for getting our driver's licenses and vehicle registrations in place when we arrived in Ohio, and a reminder to check any and all ID Theft Shield notifications when we moved.
* The State of Ohio assured me I owed them over $7200 back taxes and penalties for the tax year 2006 - even after I sent them proof that we did not move to Ohio until 2007. One letter from the attorneys and the issue was dropped, with an apology for the inconvenience.
* An accident on a business trip led to a visit to the emergency room. While waiting to be treated, we looked at each other calmly and said "I guess we need to call the attorneys on Monday to find out what we need to know about this." This was a really powerful feeling in a pretty scary situation.
These are just a few of the times we have used our LegalShield membership over the years. I estimate that we have invested under $7000 in our membership since 1998, and it has saved us over $100,000 - and that is just on the issues we can put a dollar value to. There have also been countless calls just to get information and advice, which has given us peace of mind. We will own our LegalShield membership for life.
Reviewed May 4, 2015
I have a son who is gifted and special ed. He has been to multiple schools and most educators seem to not know how to help him. Although he is an excellent writer, he was having difficulty writing papers. I had reached out to my law firm for advice what steps I could take to get him help at school. My attorney called me one morning (before normal business hours) and told me to have the school test him for Dysgraphia. Just the mention of the term had the school send my son talk to type software and a doctor to our home to test him. I don't know why after 3 years at the school they didn't think of it but thanks to my LegalShield attorney my son began receiving the services that he needed.
Reviewed May 4, 2015
I was flying home from a convention and was supposed to arrive home around 3pm, but my flight was cancelled 3 times due to mechanical issues. When I finally got home it was after midnight and I wasn't pleased with the service I had received. So the next day I called my law firm and asked what my rights were. The attorney said that I could file a claim for the extra expenses I had incurred (~$30), but that the airline would probably decline my claim. He then said, "but let's write them a letter and see what happens." I figured I had nothing to lose so I said okay. About 3 weeks later I received a letter from the airline. Sure enough they denied my claim, but then proceeded to say that they were not unsympathetic to what happened to me and gave me a $400 voucher to use for my next flight! Needless to say I'm very satisfied and will never be without my membership.
Reviewed May 4, 2015
Unfortunately I have had the misfortune or more than occasional moving traffic violations during the last 17 yrs. while covered by LegalShield. Our Provider Law Firm has always given me rapid and accurate response in consultation and when needed representation, keeping our BMV - MVR reports clear and clean. In addition it is comforting to know that the tragic accident potential for criminal charges related to traffic deaths are covered without additional fees as part of our complete protection plan - no auto insurance provides that.
As an insurance agent for over 40 years, it is also a comfort to know my clients have that same benefit!
Reviewed May 4, 2015
LegalShield has truly provided exceptional help for me and my members. Especially for me in the area of document review. Had several documents reviewed on my behalf several times.
Reviewed May 4, 2015
I paid for insurance at a storage unit where I had my tools. Later there was a theft and most of my tools were stolen. I had a police report and called LegalShield to find out what other items I needed to prove I had these tools. I also had them review the insurance contract. I then submitted the claim with the necessary information to the insurance company, but never heard from them. I called, left voicemails and emails, but got no response. I called back LegalShield's Insurance attorney to update him. He made a phone call directly to the insurance company and got their attention. They immediately called me back that day and acknowledged they received the packet I submitted to them.
After a couple of weeks, they never sent a letter to update the status of the claim, so I started the phone calls, emails and they did not respond. I called back the LegalShield Insurance attorney and he asked me when the last time I spoke to the insurance co. I said, "The day I spoke with you." He said, "That's it!" He fired off a 2 page demand letter requesting the full amount I was insured minus $100.00 deductible. Lo and behold that got the insurance company's attention and they called me to say I was getting the full amount insured and they were going to waive the $100.00 deductible! They asked if there was anything else they could do to make me happy and to be patient, as the check was coming snail mail. The check did come.
I am thankful to have LegalShield to enforce my rights and get my insurance company to do what I paid them to do. Not to mention, it saved me a $100.00!
Reviewed May 4, 2015
Prior to being a LegalShield member, my husband and I signed a contract that just never set well with us. Six months later, we were willing to pay $300-$400 to have an attorney tell us if it was right or wrong. That week we were exposed to the LegalShield membership and enrolled immediately. They assigned an attorney specializing in the area of law it pertained and told us that there were several errors.
We went back legally empowered now, to the other party and presented the information given us. The other party did not have an attorney specializing in the appropriate area of law draw up the contract, in fact it was a "friend" attorney. At any rate, they knew we were right because our attorney was specialized in that area and were willing to accept the new terms. Being a LegalShield member not only saved us $10,000.000, but the whole experience was empowering and finally gave us peace of mind. We have been members now since 2006 and will never be without it! Thank you LegalShield!
Reviewed May 4, 2015
Love this service. The Attorneys helped me with a traffic ticket I got in Safford, AZ. The fine was just about $400 but because I had access to an attorney in the courtroom the fine was reduced to $125 with only one point on my license. Did not pay anything outside of my $19.95/month.
Reviewed May 4, 2015
The attorney at the law firm helped save me $300 from a collection notice I received. I've also been able to have consultation on many other issues I was having.
Reviewed May 4, 2015
Over the last eight years I have used the service dozens of times and the membership has saved me thousands of dollars. On one call alone I saved $7200 simply because the lawyer knew the law and I did not.
Reviewed May 4, 2015
The law firm was helpful with my questions in preparing my will. They completed my will within 10 days! The process made getting my will done easy. I thought it was going to be hard, but they were there to help me.
Reviewed May 4, 2015
My Law firm for Ga (Deming,Parker, Hoffman, Green, Campbell &Daley, LLC) found two areas of a real estate contract that were not included by the realtor that would have been detrimental - VA addendum and a clause for sale of current home. Thanks LegalShield for Peace of mind.
Reviewed May 4, 2015
Purchased mattress from a major store. Wrong brand and inferior item was delivered. Called, spoke salesman, supervisor without resolution. Called law firm, Ross & Matthews, was advised what to say. Next day original item was delivered.
Reviewed May 4, 2015
I am so pleased with how the attorneys in NJ helped me with a waterproof company. Since I own this service, I had the attorney review 5 different waterproof contracts at no cost. From their information I selected one of the companies to waterproof my basement. After they completed the job, we hired a flooring company to lay the floor. They refused to lay it because there was too much moisture in the floor. I called the waterproof company to come back and fix it. They refused to do it because they said they don't fix moisture only water. I said it was the same. He said not. I said "I will call my attorneys" and I did.
The law firm looked up the contract, they reviewed and said I was correct and offered to write a letter on my behalf as part of the service. After that company received the letter they called me and apologized and said they will come back and reseal the floor. I don't believe, I know, that without LegalShield I never would have had the basement resealed at no cost. Thank you LegalShield for great service for less than $20 a month.
Reviewed May 4, 2015
As an eighteen year member, I have always been treated as a valued client by my Law Provider Firm. LegalShield membership has given me an advocate without having to worry about high hourly costs. I wouldn't be without it.
Reviewed May 4, 2015
We had a contractor that our neighbours had hired to rebuild a fence on our property line. There were 3 big trees that were pushing the original fence over. The contractor said that he would just build a new fence around the trees. I said that would decrease the value of our house for resale as he wasn't going to build a straight fence. He told me that in order to remove the trees we would need a permit. I called our provider law firm Mills and Mills and they called me back within 15 minutes. The lawyer told me that if the trees were on our property in Burlington there was no permit needed to remove them. I communicated that information with the contractor and he hired a tree removal company and built a straight fence. Thank goodness that through LegalShield I was able to exercise my rights and was not pushed around.
Reviewed May 4, 2015
We have used this unique service so many times over the past 16 years and as a result it has saved us thousands and thousands of dollars. We have used it for contract review regarding a four plea we purchased, we have had phone calls made to a car dealership that resulted in a rental vehicle while waiting for our new car to arrive. It was used to get back money owed from a phone company. The list goes on and on and we continue to use this great service on an ongoing basis. Our family will never be without this valuable service.
Reviewed May 4, 2015
I had my home foreclosed and LegalShield was able to give me advice on what to say that eventually got close to $50,000 removed from my credit report and paid off as debt forgiveness. By doing this it increased my credit +70 points.
Reviewed May 4, 2015
As co-executor of my Mother's estate, I was in contact with my LegalShield attorneys several times regarding different issues related to the settlement of her estate. Having this kind of access saved me and my brother much time and aggravation. No additional cost, all included.
Reviewed May 4, 2015
Letter from Law Firm resulted in recouped funds for damaged luggage by the airlines, whose policy said they were not responsible. "Thanks LegalShield".
Reviewed May 4, 2015
Since joining LegalShield I sleep better at night knowing I have the support for the many challenges I face on a daily basis. Being able to call an attorney for advice and support when needed is a priceless gift. Thank you!
Reviewed May 4, 2015
I am a Canadian who likes to travel to the US often. A friend and I flew to Miami and got a rental car to drive to my timeshare condo in Key West. The second day there we parked the car at a visitors center and took a trolley tour of Key West. When we returned we found that someone had smashed into the front driver's side of the car. I called my provider law firm in Toronto, who referred me to the provider Law firm in South Florida who told me exactly what to do. Took away all my anxiety so I could enjoy rest of my holiday and no problem when I took the car back to the rental company at the airport in Miami. Didn't cost me a penny for 2 law firms and never anything charged to my credit card on file with the car rental company. It was an awesome experience and I do believe that everyone needs this service. I would not drive my car any more without this membership!!
Reviewed May 4, 2015
I received a traffic ticket for an illegal left turn. I was at fault. I faxed the ticket into my provider law firm. An attorney contacted me within several hours of receipt of the ticket and explained the process. I later received an letter stated the case had been handled. I paid only court costs.
Reviewed May 4, 2015
On June 3, 2003, our beloved and loving mother passed suddenly and unexpectedly at the age of 82. As matriarch and owner (for over 30 years) of ** in the historic district of Brewster. This was a significant pre-existing, non-conforming parcel of commercial Cape Cod real estate with 10 cottages, a recreation building and main house which she purchased in 1970 after the sudden and unexpected passing of our father at the age of 44 in 1969, whereupon our mother made out her will which she never updated.
For that reason alone, the following transpired within 24 hours of her passing: every single documented and verbal last wishes were denied her to include her named administrator being contacted by a now estranged sibling who through her estate attorney being contacted within 24 hours of the will's discovery who composed a letter to abdicate his role under false pretense and full knowledge before I was mailed a copy of it two weeks later, with two remaining siblings/heirs (both under professional counseling) who actually began the process of placing the property on the market within 24 hours of her passing, their estate attorney completely altering an original document I signed under duress (and without an attorney) on June 5, 2003 within 48 hours of my Mother's passing now dated July 12, 2003.
To make an all too long story short, it was through Pre-Paid Legal that I was able to prevent a commercial developer with their two corporate attorneys from acquiring the estate (who I ascertained manipulated and preyed upon two now estranged siblings contacted by them as commercial real estate brokers to sell the property for its highest market value and their highest commission) to raze for their own corporate six duplexes and corporate gain, and for their least cost and competition.
Had my mother simply had an updated and ironclad will in place at the time of her passing, and had I had access to timely and professional legal counsel to ensure her last wishes were fulfilled, Brewster would now have an affordable housing community with me living there and overseeing it.
Based on the advice of my then Pre-Paid Legal plan I obtained out of sheer desperation; when I expressed a number of concerns regarding this needless travesty of justice and commercial real estate developer's and business conglomerate when the estate attorney pitted me against this commercial developer within a 48 hours of a court ordered signing of a purchase and sale agreement with a bank pre-approved mortgage, a $50,000 deposit and set closing date, I was advised by Pre-Paid Legal to contact the Massachusetts Board of Professional Overseers who subsequently cited them for "Conflict of interest" in addition to other findings, and that they could lose their license to sell real estate if they were to repeat their actions. A slap on the wrist for me, but the historic cottage colony remains standing as my bittersweet victory over two inane siblings and a commercial developer and business conglomerate with over 50 million dollars in assets in 2003 alone, let alone an attorney who falsified an original signed document and submitted it to court as my signed original without my knowledge or consent. Yes, there are attorneys of this caliber you need to be aware of.
Too bad I hadn't subscribed to this affordable legal plan then, that to date has cost me over four million dollars in actual property value as sold condominiums and monthly guaranteed Title 5 rental income. If anything, subscribe and get an up to date iron clad will in place for that peace of mind alone. The rest of this plan is gravy.
Reviewed May 4, 2015
This has been such a wonderful service. We have been helped every time we have call for help. Personnel are wonderful to work with.
Reviewed May 4, 2015
I left an item on a Delta Flight and reported it to lost and found. I was so impressed to get a voice mail right away telling me they found it and not to worry, "just give us a call at this number and we'll arrange to get it back to you." Well, after calling 5 times during that month, when I finally found a live person, I was told, "sorry ma'am, we purge our system every 30 days, you should have called sooner." I was then told that to reimburse me for the item was "against their policy."
So, like I have done so many times before, instead of getting angry, I called my law firm. Parker Stanbury wrote a letter to Delta's Legal Department, and 10 days later, I had a check. I would have never called a lawyer about a $285.35 issue without my LegalShield membership. But just that one part of the service has paid for my membership dues over the years. I could tell dozens of other stories, but this one I actually have pictures of.
Reviewed May 4, 2015
I recently found out my 18-year old son, who is a senior in high school, has ADD. We've missed it all of these years because he was able to retain enough info to produce good grades. I called my law firm to ask what special accommodations should be made for him for ACT and SAT tests. They not only gave me the guidelines and time frames necessary, but also gave me resources--websites and phone numbers--to gain more information. This saved me so much time and energy, as we were already stressed. I really appreciate my service!
Reviewed May 4, 2015
I have used LegalShield several times for matters I wouldn't even think about contacting an attorney for. They have helped me a couple of times with moving traffic violations and helped me save points on my record. They have even given me great legal advice on parking tickets that I should not have been charged for. Where else can you talk to an attorney about a $40 issue? By the way, they were able to help me keep my $40. Best service ever.
Reviewed May 4, 2015
When I lived in Illinois, I had business across the state line in Missouri. While driving there, I came up behind a truck from Kentucky that had a bucket of tar turned over in a trailer it was towing. Before I realized it, my vehicle was covered with tar. It cost me $75 to have the tar removed by a professional cleaner. My LegalShield attorneys went to work and wrote a letter to the owner of the truck. In less than a week, he reimbursed me for the $75 it cost to have my car cleaned. Needless to say, I will never be without this valuable service!
Reviewed May 4, 2015
I was very impressed by our law firm's services. I have used over 4 of the attorneys for everything from reviewing my contracts to collecting on debts, to helping me through traffic tickets. And most importantly, I was able to get my Will done and check that off my list. I have never before had this kind of access and it feels good to know I have experts who have my back!
Reviewed May 4, 2015
I have had this service for three months and have used it several times. I have had no problem getting through to the attorneys and they have always responded fast. I have done my will and am happy with the service.
Reviewed May 4, 2015
The LegalShield attorney I who returned my call with was very courteous and knowledgeable of the subject matter concerning my situation. The information provided to me was on target and valuable in resolving my problem.
Reviewed May 4, 2015
I purchased an item over the phone that I was not pleased with. I was told by the company that I couldn't returned the item and that I still had to pay for it. I called my Law firm who wrote a letter on my behalf. I received a call from the company 2 days later, informing me where I could send the item back to. Thank you LegalShield.
Reviewed May 4, 2015
Over the years I have used the membership for small matters and I have been satisfied with the advice I've received. Thank God that nothing major has affected my life BUT I know that having this membership would have helped me in that situation as well! Now, I never worry about the cost of having access to the legal system and by the way, these lawyers are the best top-rated attorneys available to me and my family!
Reviewed May 4, 2015
The bankruptcy referral firm was good. On another issue, the referral lawyer didn't want to take my eviction case, but didn't say so/call me back. A letter by another attorney didn't get me my refund, or any response from the company. Pre-Paid Legal cancelled my original membership - when I had only asked to cancel the magazine subscription. The lawyer was not able to help me keep my bank account statements from my homeless shelter counselor. The lawyer was not able to get my money back from the pre-paid cremation company that went out of business. I only keep the membership on the off chance that maybe someday I'll have a success story.
Reviewed May 4, 2015
A wind storm recently knocked one tree limb to the ground and another against the corner of my neighbor's front porch. My insurance company advised me I was not responsible for an act of God. I was still leery and contacted MY attorney. He also informed me that I was not liable, but added the caveat, if the tree is healthy. That caveat gave me peace of mind about the entire situation.
Reviewed May 4, 2015
In early 2010, I signed up with Netzero to have them become my internet service provider. However, I found that their service didn't meet my needs and a month later, I called them and told them I wanted to cancel my service with them. I thought that was that after talking to them. However, later on I found out that they were still charging my credit card for many months afterwards even after I explicitly told them to cancel my service. All told, they stole $198 from me.
Under any other circumstance, I would've been pissed off and frustrated. But because I had my Legalshield membership, I knew I would have someone in my corner. I simply called my provider law firm in California (Parker Stanbury), and the attorney there, **, wrote a letter on my behalf to Netzero's legal department. Just one week later, Netzero called me and told me they would issue me a $198 refund, and sure enough, 3 days later I found a $198 credit on my card from Netzero!
What I've realized is that many corporations and conglomerates employ shady practices like this because they know that working class Americans don't have the means to defend themselves against corporate greed and fraud. As someone who believes strongly in liberty and equality, I feel every American should know about this service because the benefits it provides are sorely needed throughout our society. Thank you Legalshield!!!
Reviewed May 4, 2015
My name is ** and I have been a member of LegalShield for almost 4 years. I never really thought I'd use a service like this as much as I have before I became a member. The law firm helped us with a car accident, landlord/tenant, & student loan issues. The lawyers are very caring and really go above & beyond to help us whenever we need assistance. Since becoming members, our stress has definitely decreased. I'd recommend this service to anyone who would like to reduce their stress in life!
Reviewed May 4, 2015
I purchased a laptop from QVC and part of my buying decision was a promise of 60 days free trial of Microsoft Office. I only received 30 days. I was bounced around between Toshiba, Microsoft and QVC and everyone told me there was nothing they could do. I finally told the Customer Service Rep at QVC to give me the address where my Lawyer can write a letter. After contacting my Lawyer, they wrote a letter to QVC and a few days later I received a call from the president's office at QVC wanting to make it right. It was a totally different story when they had a Lawyer contact them. I love my membership and will never be without it!
Reviewed May 4, 2015
LegalShield helped me get rid of a pesky debt collection company with a letter from their law firm. I wouldn't be without my membership.
Reviewed May 4, 2015
I had great customer service and speedy response from my attorney.
Reviewed May 4, 2015
I had signed a lease for these apartments located in Webster, TX. When we went to check out our new apartment, it was unlivable! The things wrong in the apartment were two pages long. Ross and Matthews, a LegalShield provider law firm confirmed the lease was invalid. We had never moved in. The lawyers at Ross and Matthews wrote an awesome letter enabling me to have my deposit and electric bill refunded. The money refunded was only about $150, but it meant a lot to me. Go LegalShield!
Reviewed May 4, 2015
I feel fortunate to have peace of mind, knowing that I have an affordable legal plan for my expected and unexpected legal issues. I have already put my legal plan to use a few times with great satisfaction and within a reasonable time frame. I am very pleased with the Identify Theft Plan as well. I now worry less, knowing I will not have to experience the hardships I once endured when my identity was stolen a couple of years ago. I know I will continue to see the value in the services LegalShield provides. I will share my experiences with others so they too can have the opportunity to benefit by becoming a member.
Reviewed May 4, 2015
I love being able to call the lawyers whenever I have a question. They are always ready to clarify my legal position. It's nice to know what my legal rights are on any topic.
Reviewed May 3, 2015
Whether I have a question concerning a bill, service I received, or my minor son needing guidance in his class work regarding any current legal issues...the Law Firm Attorneys are ALWAYS quick to respond to all issues, EVERY SINGLE TIME!
Reviewed May 3, 2015
Bought an online marketing course and it was changed. The attorneys here in Colorado referred me to our law firm in FL where the company actually was and they took over. After speaking with them and sending them the info they requested, ** (the attorney in FL) called me on a Saturday afternoon to ask me a few more questions while drafting the letter that he was going to send to them. End result, they made the original program that I purchased available to me, along with several new ones.
Reviewed May 3, 2015
I will never be without the membership. It has saved my family thousands of dollars. I have been working as an associate with the company for over 10 years. The opportunity is great too. I love working from home, helping people, and making money at the same time.
Reviewed May 3, 2015
Before LegalShield, we spent a lot of money on attorneys for business, real estate and personal issues. We've had our LegalShield membership now for 17 years and use it all the time and all we pay is our monthly membership fee. From writing a letter to AT&T for a charge we didn't owe to handling an out-of-state speeding ticket and so much more. We never worry about everyday life situations because we have the power of LegalShield protecting us. And we've received incredible Customer Service. We will keep our LegalShield membership for life.
Reviewed May 3, 2015
This tax season I received a letter from the IRS informing me that they had "amended" my 2014 tax return. I called my provider law firm. Attorney ** returned my call within the hour. We discussed the matter. I sent him a copy of my tax return. He returned my call the following day and informed that he had found the error on my tax return. He told me that the IRS was correct and I did owe additional money. It is comforting to know that I have a qualified tax attorney on my side to keep me out of trouble. Thank you ** for your prompt attention and accurate review of my situation.
Reviewed May 3, 2015
My mother was injured on the premises of her retirement community. She was knocked down by a resident on a handicap scooter and broke her shoulder and ribs. At 86 years old and on pain meds, the insurance company agent wanted to interview my Mom.
We called our Law Firm and Mom was instructed not to speak to the agent. The insurance claim forms came in and our attorney reviewed them, helped us respond without giving up Mom's HIPPA rights, and all of Mom's bills paid even though the insurance company said it was necessary for my Mom to sign a release of her medical records. All this was provided for us at no expense to us because it was part of her member benefits. Thank you LegalShield for protecting Mom's rights!
Reviewed May 3, 2015
Wanted to stop incorrect multi state criminal record. My 'great criminal record' consisted of a speeding conviction in 2001 and a conviction of failing to change my driver's license address within 60 days in 2002. The last 'conviction' should have been not guilty, but wasn't. I was renting a residence and the Landlord ran a background check on me. The company that ran the check only informed my landlord that I had a multistate criminal record! I called Legal Shield and just got the run around saying that I needed a court copy of my 'record.' I supplied it, then I was told I needed a different Transcript, etc. Finally I just gave up. I never had letter written or a phone call made on my behalf.
Hello Eric,
We sincerely apologize for your experience with our law firm. We can see you have been a member with us for quite some time and we would love to help rectify this situation. Please call our Member Services department at your convenience Mon-Fri 7am-7pm CST at (800) 654-7757
- LegalShield
Reviewed May 3, 2015
I have been a member since 2001 and according to our law firm we have used the services over 200 times to date, and not because we are bad people or law breakers, but to ask questions, have documents reviewed before we sign them, or even because a letter written from our law firm is definitely more effective than one we could draft to right a wrong ourselves, and finally just to insure that our interest(s) are respected and protected.
One of the aforementioned times was when my wife and I filed our tax return with a $2927 refund due, but instead of getting that refund we received a letter from the Department of the Treasury's Financial Management Service on behalf of the Department of Education, stating that because I stopped paying on a student loan, that those funds would be applied to offset what they said was owed "As authorized by Federal Law."
Actually the educational loan was being restructured, but it was not classified as such, which resulted in us being the receiver of that notice. Nevertheless, after consulting with our tax attorneys, and being informed that due to my situation had changed since the loan was originally taking out; so too had the tax laws also changed. With that knowledge, and help from the attorneys, we filed an amendment to that tax return in question, and what happens -- two months later -- we not only received that original refund, but an EXTRA $16.65 interest that our attorneys caused the IRS to pay us. THANK YOU LEGALSHIELD!
P.S. This less than a $1 per day membership has saved and earned us more money than we will ever pay for its services, as illustrated by the above testimonial via that $16.65 interest paid to us by the IRS.
Reviewed May 3, 2015
I have had 2 contracts reviewed thru my LegalShield membership. Both times I received crucial advice that in one case led me to reject a contract completely and the other that the attorneys suggested we add some clarifying language that was not originally included by the other party's attorney. Both were valuable to the tune of ~$39,000. I'll never sign another contract without my LegalShield attorney's review.
Reviewed May 3, 2015
I've had many great experiences with LegalShield. Attorneys are prompt and extremely knowledgeable. I love their response time, it's very quick. They've helped me get hundreds of dollars back. It's a valuable membership that I will never let go.
Reviewed May 3, 2015
I've used Legal Shield several times for my rights. But when I was treated unfairly with my auto insurance co. it paid off. I paid 1 year of car insurance that I was told by my insurance co. I had to pay if I had a CA driver's license but I didn't own a car. My company said that I had to have insurance even if I didn't own a car. I called my attorney and they told me I didn't have to have insurance. They wrote a letter on my behalf to my insurance co. and I received all the money I paid for a year back to me in a check. Thanks Legal Shield.
Reviewed May 3, 2015
Service from my Provider Law Firm has been excellent. I have used my membership dozens of times in 4 years. I couldn't be happier. The BEST value in insurance in the marketplace. Everyone should own the service.

