LegalShield Reviews
formerly Pre-Paid Legal Services, Inc.
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About LegalShield
LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.
Visit www.legalshield.com- Serves individuals and businesses
- Unlimited legal advice
- 24/7 emergency legal assistance
- Limited services in Massachusetts
Helpful Reviews
What is LegalShield?
While LegalShield itself is not a law firm, it offers people and businesses legal advice and protection through its network of nearly 40 vetted law firms and more than 900 lawyers. LegalShield has been in business for over 50 years, and it has helped more than 4.5 million members.
Because services are based on your membership plan, you can get help with an unlimited number of legal matters in return for a flat monthly rate. That means there are no retainer fees, and you don’t need to pay lawyers separately unless your needs go beyond what’s included in your plan. If you do need services outside of your plan benefits, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.
How does LegalShield work?
Getting started with LegalShield is a simple process. You first sign up for a monthly membership and set up your account online. Then, all you have to do is download the company’s Apple or Android app and use it to call your law firm, request emergency help, submit traffic tickets, get documents started or take care of your other legal needs.
LegalShield does the work of matching you to an accomplished law firm within your state. From there, you’ll work with one of its qualified lawyers to get help with your legal matters.
While you’ll always work with the same law firm, you might not always work with the same attorney. This isn’t necessarily surprising, though. Even within a single firm, different lawyers will often have different areas of expertise.
LegalShield membership
LegalShield membership gives you access to legal help in exchange for a monthly fee. Members can get legal advice on an unlimited number of personal legal matters, so you can call your law firm without worrying about going over a certain amount of time or number of calls.
LegalShield membership includes help with:
- Consumer finance issues and disputes
- Contract Review
- Family law and divorce
- Landlord/tenant issues
- Ride-share and delivery issues
- Letters and calls on your behalf
- Real estate transactions
- Moving traffic violations
- Small business legal advice
If you need legal services not included in your membership plan, like representation in criminal court, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.
Membership also includes perks like savings of up to 50% from company partners such as Verizon, Costco and Amazon. In total, discounts are available from more than 500 brands.
LegalShield plans
LegalShield offers several different membership plans.
Personal Legal Plan
- Consultation on an unlimited number of personal issues
- Moving traffic violations
- Unlimited contract reviews (up to 15 pages each)
- Will preparation
- Living will preparation
- Durable power of attorney preparation
- Uncontested adoption representation
- Trial defense in a covered civil suit
- Uncontested divorce or separation representation
- Uncontested name change assistance
- IRS audit services
- Residential loan document assistance
- Protection for consumer law matters
You can add on to your Personal Legal Plan with various supplements, such as the:
- Home Business Supplement: Covers business matters and adds unlimited business consultations and legal reviews for four contracts or documents per month. You also get IRS audit legal services for your home business.
- Trial Defense Supplement: Adds pre-trial and trial defense hours to the Personal Legal Plan.
- Gun Owner Supplement: Provides legal protection and consultation for firearm-related incidents and topics. With this supplement, you can also get one NFA trust for an additional flat fee of $250.
- Ride Share and Delivery Driver Supplement: Provides legal services for moving violations, accidents and vehicle damage and IRS audit services for ride-sharing or delivery matters.
Small Business Legal Plans
LegalShield has three different plans for small businesses:
- Small Business Legal Essentials costs $49 per month.
- Small Business Legal Plus costs $99 per month.
- Small Business Legal Pro costs $169 per month.
The plans mostly differ by how often the services can be used. For instance, Small Business Legal Essentials includes 10 document reviews per year for documents up to 15 pages long, while Small Business Legal Pro includes 40 document reviews per year for documents up to 25 pages long. The Plus and Pro level plans also include flat-fee services, IRS audit legal services and interstate services, which are not included in the Essentials plan.
LegalShield also offers employment benefits that include online, legal and identity theft protection. You need to request a proposal to find out pricing information, though. LegalShield claims there are over 30,000 companies of all sizes providing these services to employees.
Commercial Drivers Legal Plan
This plan includes:
- Coverage for your spouse
- Assistance with licensing and loss of driving privileges
- Traffic accident representation
- Moving violations defense
- Department of Transportation and nonmoving violations defense
- Collecting property damage and personal injury claims (2.5 hours of lawyer time)
- 25% discount off lawyer hourly rates for transportation-related legal issues outside of core plan benefits
- Discounts from popular brands
Identity Theft Plan
LegalShield cost
LegalShield pricing varies depending on which type of plan you choose:
- Personal legal plans cost $29.95 a month in most areas ($24.95 in Massachusetts), and add-ons start at $14.95 per month.
- Plans for small businesses are either $49, $99 or $169 per month.
Under both types of memberships, legal fees not included in the monthly price are discounted at 25% off your lawyer’s hourly rate. According to LegalShield, an independent attorney charges an average of $150 to $400 an hour, meaning getting help through LegalShield could be a big money saver.
Entrepreneurs looking to start their businesses can also use LegalShield for help. Launch by LegalShield costs $149 plus state filing fees.
FAQ
Is LegalShield the same as Prepaid Legal?
LegalShield used to be called Prepaid Legal, but it changed its name back in 2011.
How do I cancel my LegalShield subscription?
LegalShield memberships can be canceled at any time, but all cancellation requests must be provided in writing. You can cancel the pre-paid monthly subscription service by emailing support@legalshieldcorp.com with your name, membership number, phone number and your request to cancel the membership.
For annual memberships, you may cancel any time after your first 12 months.
Will LegalShield hold up in court?
There’s no way to guarantee the outcome of a court’s decision. However, the more than 900 attorneys in LegalShield's network average 22 years of experience each, and the company itself has been building relationships with law firms across the U.S. and Canada for the last 49 years. LegalShield screens each law firm it works with, and it monitors firms daily.
Does LegalShield cover criminal cases?
LegalShield members can call their lawyer for advice on criminal cases or to request a review of documents related to a criminal case. These services are covered under your monthly fee.
If you need to be represented in criminal court, you can hire your lawyer for a 25% discount off their standard hourly rate.
Still have questions?
Is LegalShield worth it?
LegalShield is likely worth it if you frequently need to consult an attorney and are looking for a more budget-friendly option. Like with most subscriptions, you’ll want to balance your monthly payment against how often you actually need the services in question (and what they’ll normally cost you) to see if membership makes sense for you. If you don’t need legal services often, the price might not be worth it — but if you have a recurring need for legal services, getting help through LegalShield could save you a lot of money.
LegalShield Reviews
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- 4,943,548 reviews on ConsumerAffairs are verified.
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- 4,943,548 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 19, 2026
I honestly feel like LegalShield came into my life at exactly the moment I needed it most. I found LegalShield almost by accident, during one of the hardest periods of my life, when everything seemed to hit at once — legal stress, housing issues, work problems, pressure from all sides. It felt like a real hurricane, and I was standing right in the middle of it. What I didn’t expect is that LegalShield would help me not only legally, but also emotionally. Step by step, they helped me understand my situation, calm down, and move forward in a structured, professional, and human way. Every consultation gave me clarity and confidence when I truly needed it.
They have already helped me with multiple serious matters — housing and lease issues, court-related questions, account disputes, and ongoing situations involving Uber, DoorDash, Amazon Flex, leasing questions, and more. And while I sincerely hope this is not the beginning of a long legal adventure (I’m joking… hopefully 😅), it is reassuring to know that I’m not facing these challenges alone. As a genuine sign of gratitude and trust, I’ve already recommended LegalShield to people around me. At least one of my friend — truck drivers who also face complex legal and work-issue — have already signed up and started using the service.
I want to sincerely thank the entire LegalShield team. And I apologize that financially I may not always be able to express my gratitude as much as I would like — but at least through this review, I want to say thank you from the bottom of my heart for everything you have already done. I truly appreciate your support and hope to continue working with you — ideally under much calmer life circumstances.
Wladyslaw, thank you for the heartfelt review. It is a privilege to support you, and we are so glad that our team was able to help you achieve the peace of mind, clarity, and confidence you needed to move forward. Thanks for choosing us, were are here when you need us.
Reviewed Aug. 1, 2026
Been with Legal Shield for about 20 years. Subscribed in 2006 when I needed help with my SSDI claim. Which was granted btw. Started the service in Denver, Colorado then moved to Eagan, Minnesota in 2019. Since 2019 Legal Shield has helped me in 2 disputes. One with the City of Eagan on property damage which resulted in a check from the city. Second is with Minnesota Energy on property damage from a failed restoration of property. Waiting on that one. Overall Legal Shield has been a great service.
Steven, thank you for your wonderful feedback. We're delighted to hear that you're enjoying your membership and that you find our team as helpful as we strive to be. We look forward to continuing to support your needs. Thanks for being a valued member for 20 years!
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Reviewed July 31, 2026
10 years member. No regrets. Easy. Stress free. No additional out of pocket expenses for questions and starting a file. Helping me with 2 apartments as people are aware management are there to take not return. 2 happy results and advice I use on the regular always especially wording official court documents. Grateful for the child support information. When facing biased judges against the father my documents provided proof that I had been paying 2½ years the court didn't record. Thank you for the legal guidance.
Robert, thank you for your thoughtful words. We are glad that our team was able to provide guidance that made a difference in your situation. We’re here to support you whenever you need assistance. Thanks for being a valued member.
Reviewed July 31, 2026
I engaged LegalShield for help with processing my mother's will and estate. I'm in Texas, and my mother died in Virginia, but her real residence was in Maryland, so I had to get lawyers in those states. I was able to do this via LegalShield, although sometimes I had to make a second request if the first lawyer was not very responsive. But I did eventually get lawyers who worked on the issues, first amending my mother's death certificate to reflect her domicile in Maryland, then proceeding to probate the estate as appropriate in that state. It was a protracted affair but the lawyer stayed engaged and it was recently resolved. Also, I was able to make use of my LegalShield subscription to work with a local firm to update my own will, and was very satisfied with that process.
Frank, thanks for the review. We are sorry for your loss. It's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.
Reviewed June 7, 2026
I've had Legal shield off on for over 40 yrs on mostly.....unfortunately in this world of business. Good idea to LAWYER UP to help hold accountable any scams fraud and whatever else some may throw your way.....no matter the knowledge you can research online..there is nothing. More assuring than a human legal team that works hard.....
Deborah, thanks for the glowing review. We are thrilled our team is continuing to provide the wonderful support you have come to expect. We are proud to have supported you for the last 40 years! Thank you for choosing us.
Reviewed June 4, 2026
What a great pre-paid legal help service to have at a reasonable low monthly fee, the law firm they gave me from Montgomery, AL Are courtesy, knowledgeable, helpful, prompt and very professional, this law firm did a will and a power of attorney which is totally free with the monthly fee, should you need any minor or major legal help, call LegalShield.
John, it's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.
Reviewed Aug. 12, 2026
I tried Legal Shield, wasn't for me. There really isn't a lot the firms they use can do, doesn't really matter what it is. A will, maybe, not sure. But if I had to bet, I'd say no, that probably couldn't be handled very well either. The firm they set me up with was Merritt, Webb, Wilson & Caruso, PLLC, which was absolutely worthless. These plans don't help much with anything that I've found. The ID Shield helped. It found a lot of my personal info on the dark web and other places where my ID was stolen. But if you're in any of the states where you will be assigned to Merritt, Webb, Wilson & Caruso, PLLC, then no. You would be better off just handling it yourself or hiring another attorney.
Bobby, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed Aug. 9, 2026
Excellent Service! Thank you!!
Lori, it's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.
Reviewed Aug. 2, 2026
They are affordable for people who are on fixed incomes!! Plus they are extremely nice and willing to work with you to get things done!! I highly recommend!!!
Angela, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
Reviewed Aug. 1, 2026
Responded timely and appropriately. Thank you.
Celestine, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Reviewed Aug. 1, 2026
Great job, achieved expected results with just one letter. Thanks again, regards, Roger.
Roger, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.
Reviewed July 31, 2026
They helping me, when no else would.
Miguel, thanks for your kind words and trust in our team’s service. It’s a privilege to support you, and we’re here whenever you need us. Thanks for being a valued member.
Reviewed July 31, 2026
"Outstanding, Exceptional, Excellent customer service throughout the years." Keep up the great work for justice and fairness.
Robert, thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.
Reviewed July 31, 2026
Professional and nice.
Ronald, thank you for sharing your positive experience. We're glad our team responded promptly and provided the assistance you needed. If you have any further questions or need assistance, don't hesitate to reach out. Thanks for choosing us.
Reviewed July 31, 2026
Excellent response, great work for us as always!
Susan, thanks for your kind words. We're thrilled to hear that your experience met your expectations. Please feel free to reach out anytime you need assistance; we’re here to help.
Reviewed July 31, 2026
Kyle is very attentive and helpful. He is out of his way to help an elderly who was mistreated by the crooked Travel Agency and Philippine Airlines. We are still pursuing legal action against them. What they did was totally unethical and dishonest. Hope we will find out the result soon.
Mark, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Reviewed July 31, 2026
Worked diligently on my issue with continuous communication.
Cindy, thanks for the kind words. We're thrilled to hear that you found our service so helpful. Thanks for being a valued member.
Reviewed July 31, 2026
Attorney's letter lit a fire for the contractor to comply. Within 4 days after the letter went out, contractor took care of the problem.
Laura, thank you for your wonderful feedback. We're thrilled to hear that our team addressed all your questions and concerns. It's gratifying to know you've had a positive experience. If you ever need further assistance, don't hesitate to reach out.
Reviewed July 31, 2026
Very good service. Very timely and problem solve.
Walter, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
Reviewed July 31, 2026
Very experienced legal experts. Readily available to assist. Meets expectations. Response to calls and emails promptly.
Paul, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.
Reviewed July 31, 2026
Very nice attorney.
Arthur, thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever you need legal assistance.
Reviewed July 31, 2026
My recent interaction with the team was outstanding and lawyer Rachel was totally engaged with me throughout the entire process. She kept me abreast every step of the way.
Ann, thanks for the review. Our team prioritizes providing thorough support with legal matters, and we're thrilled that it met your expectations. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Reviewed July 31, 2026
They met my knees riding a wheel. They were available to ask questions and they called me with a quick follow up to tie things up. I was very pleased.
Michael, thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever you need legal assistance.
Reviewed July 31, 2026
Helped me get an answer from a source that never would answer for their mistake.
Thomas, we appreciate your kind words. It's gratifying to hear that our team's professional efforts made a positive impact. Thank you for being a valued LegalShield member and for sharing your wonderful experience.
Reviewed July 21, 2026
Updated on 07/23/2026: Was reached out to by member resolution, the kicker is that they won’t help you if you have a cancellation request on file. In order to get assistance you have to agree to stay a member… Never ever be a member of LegalShield
Original Review: LegalShield partners with substandard law firms that don’t return calls, or answer concerns. I was a member 10 years ago and left for this same reason… I figured they can’t still be this horrible, and I was wrong. I wouldn’t recommend this law firm to my ex wife and that’s saying something.
Jacob, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed July 7, 2026
Very good, they called us back quickly and answered our questions which relieved our worries completely.
Judy, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reviewed July 5, 2026
Responsive, call back within a few hours.
Jorgen, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Reviewed July 3, 2026
Everything went well, after the lawyer's letter was sent, the HOA responded immediately, and they have promised to fix my complaints.
Emmanuel, thanks for the review. Our team prioritizes providing thorough support with legal matters, and we're thrilled that it met your expectations. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Reviewed July 3, 2026
The lawyer was everything I wanted when I signed up, plus helped me understand what I didn't know I needed to.
Kevin, thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever you need legal assistance.
Reviewed July 3, 2026
My contact, Andrew ** was most informative and positive with his advice. A 5 Star review.
Taras, we appreciate your kind words. It's gratifying to hear that our team's professional efforts made a positive impact. Thank you for being a valued LegalShield member and for sharing your wonderful experience.
Reviewed July 3, 2026
Quick response. Knowledgeable.
Bruce, thank you for the kind words and positive feedback. We're delighted to know that our team has been able to support you with your legal concerns. We appreciate you taking the time to share your experience and are pleased to be of service.
Reviewed July 3, 2026
They always answer immediately then 24 hours usually and it's always someone who will explain things even though I don't understand all of them
Barbara, thank you for your trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise.
Reviewed July 2, 2026
Thank you sooo much for helping me to completing my will. I had been putting it off for years; love you guys!!!
David, thanks for the kind words. We are happy to hear that your LegalShield provider lawyer was helpful in preparing your Will. We're here to support you whenever you need us. Thanks for being a valued member.
Reviewed July 2, 2026
Thank you so much. I have been a member for many years and never really used your service until now. I am 100% satisfied. Thank you, Mr. Japreet **, for your services.
David, thanks for the glowing review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us!
Reviewed July 2, 2026
The advice was excellent and very helpful.
Alan, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.
Reviewed July 2, 2026
First time used, so far all is great
Charmaine, thanks for the kind words. We're thrilled to hear that you found our service so helpful. Thanks for being a valued member.
Reviewed July 2, 2026
I recommend LegalShield to all my friends and family and tell him this is the best place to go specially when they have an issues even small problems. They will step in and handle it for you. Thank you so much.
Ruth, thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. We're glad to hear you would recommend us, and we appreciate having you as a valued member!
Reviewed July 2, 2026
Attorney was very professional and very helpful.
Eric, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
Reviewed July 2, 2026
I would like to give a 100% review,... I'll allot a 99% satisfaction rating.. Really cannot do better than that!
Taras, thank you for your wonderful feedback. We're delighted to hear that you're enjoying your membership and that you find our team as helpful as we strive to be. We look forward to continuing to support your needs. Thanks for choosing us.
Reviewed July 2, 2026
The company doing good service!!!!
Louis, thank you for your trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise.
Reviewed June 17, 2026
Very Professional and kind. Great customer service.
Darrell, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.
LegalShield Company Information
- Social media:
- Company Name:
- LegalShield
- Company Type:
- Private
- Year Founded:
- 1972
- Formerly Named:
- Pre-Paid Legal Services, Inc.
- Address:
- 1 Prepaid Way
- City:
- Ada
- State/Province:
- OK
- Postal Code:
- 74820
- Country:
- United States
- Website:
- www.legalshield.com