LegalShield Reviews
formerly Pre-Paid Legal Services, Inc.
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About LegalShield
LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.
- Serves individuals and businesses
- Unlimited legal advice
- 24/7 emergency legal assistance
- Limited services in Massachusetts
Helpful Reviews
What is LegalShield?
While LegalShield itself is not a law firm, it offers people and businesses legal advice and protection through its network of nearly 40 vetted law firms and more than 900 lawyers. LegalShield has been in business for over 50 years, and it has helped more than 4.5 million members.
Because services are based on your membership plan, you can get help with an unlimited number of legal matters in return for a flat monthly rate. That means there are no retainer fees, and you don’t need to pay lawyers separately unless your needs go beyond what’s included in your plan. If you do need services outside of your plan benefits, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.
How does LegalShield work?
Getting started with LegalShield is a simple process. You first sign up for a monthly membership and set up your account online. Then, all you have to do is download the company’s Apple or Android app and use it to call your law firm, request emergency help, submit traffic tickets, get documents started or take care of your other legal needs.
LegalShield does the work of matching you to an accomplished law firm within your state. From there, you’ll work with one of its qualified lawyers to get help with your legal matters.
While you’ll always work with the same law firm, you might not always work with the same attorney. This isn’t necessarily surprising, though. Even within a single firm, different lawyers will often have different areas of expertise.
LegalShield membership
LegalShield membership gives you access to legal help in exchange for a monthly fee. Members can get legal advice on an unlimited number of personal legal matters, so you can call your law firm without worrying about going over a certain amount of time or number of calls.
LegalShield membership includes help with:
- Consumer finance issues and disputes
- Contract Review
- Family law and divorce
- Landlord/tenant issues
- Ride-share and delivery issues
- Letters and calls on your behalf
- Real estate transactions
- Moving traffic violations
- Small business legal advice
If you need legal services not included in your membership plan, like representation in criminal court, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.
Membership also includes perks like savings of up to 50% from company partners such as Verizon, Costco and Amazon. In total, discounts are available from more than 500 brands.
LegalShield plans
LegalShield offers several different membership plans.
Personal Legal Plan
- Consultation on an unlimited number of personal issues
- Moving traffic violations
- Unlimited contract reviews (up to 15 pages each)
- Will preparation
- Living will preparation
- Durable power of attorney preparation
- Uncontested adoption representation
- Trial defense in a covered civil suit
- Uncontested divorce or separation representation
- Uncontested name change assistance
- IRS audit services
- Residential loan document assistance
- Protection for consumer law matters
You can add on to your Personal Legal Plan with various supplements, such as the:
- Home Business Supplement: Covers business matters and adds unlimited business consultations and legal reviews for four contracts or documents per month. You also get IRS audit legal services for your home business.
- Trial Defense Supplement: Adds pre-trial and trial defense hours to the Personal Legal Plan.
- Gun Owner Supplement: Provides legal protection and consultation for firearm-related incidents and topics. With this supplement, you can also get one NFA trust for an additional flat fee of $250.
- Ride Share and Delivery Driver Supplement: Provides legal services for moving violations, accidents and vehicle damage and IRS audit services for ride-sharing or delivery matters.
Small Business Legal Plans
LegalShield has three different plans for small businesses:
- Small Business Legal Essentials costs $49 per month.
- Small Business Legal Plus costs $99 per month.
- Small Business Legal Pro costs $169 per month.
The plans mostly differ by how often the services can be used. For instance, Small Business Legal Essentials includes 10 document reviews per year for documents up to 15 pages long, while Small Business Legal Pro includes 40 document reviews per year for documents up to 25 pages long. The Plus and Pro level plans also include flat-fee services, IRS audit legal services and interstate services, which are not included in the Essentials plan.
LegalShield also offers employment benefits that include online, legal and identity theft protection. You need to request a proposal to find out pricing information, though. LegalShield claims there are over 30,000 companies of all sizes providing these services to employees.
Commercial Drivers Legal Plan
This plan includes:
- Coverage for your spouse
- Assistance with licensing and loss of driving privileges
- Traffic accident representation
- Moving violations defense
- Department of Transportation and nonmoving violations defense
- Collecting property damage and personal injury claims (2.5 hours of lawyer time)
- 25% discount off lawyer hourly rates for transportation-related legal issues outside of core plan benefits
- Discounts from popular brands
Identity Theft Plan
LegalShield cost
LegalShield pricing varies depending on which type of plan you choose:
- Personal legal plans cost $29.95 a month in most areas ($24.95 in Massachusetts), and add-ons start at $14.95 per month.
- Plans for small businesses are either $49, $99 or $169 per month.
Under both types of memberships, legal fees not included in the monthly price are discounted at 25% off your lawyer’s hourly rate. According to LegalShield, an independent attorney charges an average of $150 to $400 an hour, meaning getting help through LegalShield could be a big money saver.
Entrepreneurs looking to start their businesses can also use LegalShield for help. Launch by LegalShield costs $149 plus state filing fees.
FAQ
Is LegalShield the same as Prepaid Legal?
LegalShield used to be called Prepaid Legal, but it changed its name back in 2011.
How do I cancel my LegalShield subscription?
LegalShield memberships can be canceled at any time, but all cancellation requests must be provided in writing. You can cancel the pre-paid monthly subscription service by emailing support@legalshieldcorp.com with your name, membership number, phone number and your request to cancel the membership.
For annual memberships, you may cancel any time after your first 12 months.
Will LegalShield hold up in court?
There’s no way to guarantee the outcome of a court’s decision. However, the more than 900 attorneys in LegalShield's network average 22 years of experience each, and the company itself has been building relationships with law firms across the U.S. and Canada for the last 49 years. LegalShield screens each law firm it works with, and it monitors firms daily.
Does LegalShield cover criminal cases?
LegalShield members can call their lawyer for advice on criminal cases or to request a review of documents related to a criminal case. These services are covered under your monthly fee.
If you need to be represented in criminal court, you can hire your lawyer for a 25% discount off their standard hourly rate.
Still have questions?
Is LegalShield worth it?
LegalShield is likely worth it if you frequently need to consult an attorney and are looking for a more budget-friendly option. Like with most subscriptions, you’ll want to balance your monthly payment against how often you actually need the services in question (and what they’ll normally cost you) to see if membership makes sense for you. If you don’t need legal services often, the price might not be worth it — but if you have a recurring need for legal services, getting help through LegalShield could save you a lot of money.
LegalShield Reviews
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- 4,885,955 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 19, 2026
I honestly feel like LegalShield came into my life at exactly the moment I needed it most. I found LegalShield almost by accident, during one of the hardest periods of my life, when everything seemed to hit at once — legal stress, housing issues, work problems, pressure from all sides. It felt like a real hurricane, and I was standing right in the middle of it. What I didn’t expect is that LegalShield would help me not only legally, but also emotionally. Step by step, they helped me understand my situation, calm down, and move forward in a structured, professional, and human way. Every consultation gave me clarity and confidence when I truly needed it.
They have already helped me with multiple serious matters — housing and lease issues, court-related questions, account disputes, and ongoing situations involving Uber, DoorDash, Amazon Flex, leasing questions, and more. And while I sincerely hope this is not the beginning of a long legal adventure (I’m joking… hopefully 😅), it is reassuring to know that I’m not facing these challenges alone. As a genuine sign of gratitude and trust, I’ve already recommended LegalShield to people around me. At least one of my friend — truck drivers who also face complex legal and work-issue — have already signed up and started using the service.
I want to sincerely thank the entire LegalShield team. And I apologize that financially I may not always be able to express my gratitude as much as I would like — but at least through this review, I want to say thank you from the bottom of my heart for everything you have already done. I truly appreciate your support and hope to continue working with you — ideally under much calmer life circumstances.
Wladyslaw, thank you for the heartfelt review. It is a privilege to support you, and we are so glad that our team was able to help you achieve the peace of mind, clarity, and confidence you needed to move forward. Thanks for choosing us, were are here when you need us.
Reviewed May 8, 2026
Legal shield referred me to Riggs, Abney, Neal, Turpen, Onnodon & Lewis. Christie ** was excellent in the job that she has done. She handled my case originally. Now I’m getting rebuild for services that were already paid. She was able to rectify with these providers immediately and proved that the bill had been deep and paid. She is now gotten a follow up statement which she asked for prior to this that there is a zero balance on the bill. I have always wondered if keeping legal shield was absolutely necessary over the last 30+ years. This just proves to me that yes it has been worth doing it.
Christine, thanks for the kind words. We are thrilled that you are pleased with our team's service, and we look forward to assisting you whenever you need us. Please don't hesitate to reach out if you have further questions. Thanks for choosing us!
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Reviewed March 13, 2026
For the small monthly fee, about the price of a bottle of quality multi-vitamins, I have access to professional legal counsel anytime. I almost feel guilty since I use them so much. Everything from extremely noisy neighbors, business deals gone bad, to importing goods from a war zone - you name it - they're always there. I pinch myself. It's too good to be true. And they're so pleasant to work with. Give them 6 stars.
Debra, Thanks for your kind words. We're thrilled to hear that your experience exceeded your expectations and that we delivered positive results on your behalf. Please feel free to reach out anytime you need assistance; we’re here to help.
Reviewed March 12, 2026
This law firm is very knowledgeable and very helpful and they are there for me and my wife if we have any type of legal issue. They are so supportive and helpful and they are always willing to go that extra mile in helping us. They are one of the very best law firms in the world. They are highly respected in the legal profession. What a great law firm. All the attorneys are very experienced in their profession. That is why we definitely recommend legal shield for all your legal issues.
Darryl, thanks for the glowing review. We're thrilled to hear that your experience surpassed your expectations. Please feel free to reach out anytime you need assistance; we’re here to help. Thanks for being a valued member.
Reviewed March 12, 2026
I used to browse the internet in desperation looking for legal advice from a reputable attorney licensed in Nebraska. I stumbled upon Legal Shield. The reviews were impressive and the fees were extremely reasonable. I have the opportunity to consult with my attorney in a reasonable time. I didn’t have to chase them. He is available. He has provided me with sound and effective advice to solve a major legal issue. I will pay my monthly subscription because they are highly qualified and available. I feel protected and my rights are protected too! Thank you Legal Shield!
Bria R
Bria, Thanks for the glowing review. We're thrilled to hear that your experience exceeded your expectations and that we delivered positive results on your behalf. Please feel free to reach out anytime you need assistance; we’re here to help.
Reviewed March 12, 2026
I am a proud member of Legal Shield for many years. Along the way, many of my legal difficulties were presented Legal Shield for help. I just picked up my phone to set up a file of my concerns for the lawyers at Mills and Mills to guide me along the way. I always tell my friends about legal Shield whenever they shared their problems with me.
Helena, thank you for your wonderful feedback. We're delighted to hear that you're enjoying your membership and find our team to be as helpful and knowledgeable as we strive for. We look forward to continuing to support your needs. Thanks for choosing us.
Reviewed May 21, 2026
• Repeated Administrative Failures: On two separate occasions, certified letters were returned because the office used the wrong address. This gross lack of attention to detail caused immense, unnecessary stress and delayed.
• Shift in Tone: While communication with the lawyers started out well, the tone and clarity of the correspondence eventually started sounding "off," compounding an already frustrating experience.
Sending critical legal mail to the wrong address twice is unacceptable. I hope management fixes these administrative and structural issues so future clients don't experience the same stress.
Rolando, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed May 12, 2026
They've helped me keep my pitbull sue a few people and businesses. But lately, some of their female attorneys seem to have a complex about simple demand letters and listening. I give them their time to speak and they repeat the same thing. And when it's my time to ask for the letter, they ask for more and more and a call back and to put me on hold. I'm no attorney or nothing but they talk to me like I don't know what I'm doing when all I'm asking for is a demand letter so that I can file for small claims. I also had another female attorney tell me that because I'm a CDL holder that taking traffic school for a speeding ticket in my personal vehicle wouldn't be beneficial to do. I don't really believe that not that I've ever done traffic school before, but sometimes I feel like they talk to me so stupidly that I feel I'm not being heard. When I'm asking for simple things.
Kendal, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed May 11, 2026
I am impressed with the professionalism.
Michelle, thanks for the glowing review. We are thrilled that our team is providing you with excellent service. Thanks for choosing us.
Reviewed May 11, 2026
So far, I am very dissatisfied!
Dr. Richard, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed May 9, 2026
It was easy to get started with our request. We did have some confusion with what was asked for to continue our request. It got straighten out, but at the time it was frustrating. There was not any contact but through e-mail. Seemed a little less personal.
Ruby, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
LegalShield Company Information
- Social media:
- Company Name:
- LegalShield
- Company Type:
- Private
- Year Founded:
- 1972
- Formerly Named:
- Pre-Paid Legal Services, Inc.
- Address:
- 1 Prepaid Way
- City:
- Ada
- State/Province:
- OK
- Postal Code:
- 74820
- Country:
- United States
- Website:
- www.legalshield.com