LegalShield

I’ve sincerely had the best experience with LegalShield. I was connected with the most caring lawyers that really helped my family and I. This really gives me a peace and protection to know that I get the help that I need by just the press of an app/button. They’re also just a phone call away! This is worth having for such a small amount monthly for my personal and business needs. Thanks LegalShield for making this available!! <3

I have contacted the law firm on dozens of occasions to get advice and have spoken to a wide variety of attorneys on many different subjects. Their response has been courteous, they have called me back promptly and offered great solutions. They have written letters and reviewed contracts for me. The letters especially have helped get money back in situations I thought were hopeless. It is nice to know that I have these lawyers looking out for my best interests!

LegalShield is a great company for people that have legal issues or would just like to have thing your will and other legal matters. My husband and I have been a part of Legalshield for 9+ years and we have been pleased with their services. One instance is we had just bought a van and the dealership was taking forever to get us our permanent tag and my husband got tired of waiting and contacted LegalShield. In 4hrs. we had an attorney calling asking what we wanted done. They wrote a letter on our behalf to the dealership and 24-48 hours we had our tags plus about $270 back for the taxes we paid for the van.

Prior to the "Great Pandemic" I had built up a company I had started in 2007 and we were making money in construction. By the end of 2021 it was obvious things weren't getting better anytime soon. Between customers failing to pay, investment capital holding up new projects, and supply chain issues driving up the cost of materials, I was in way over my head. After spending an entire year just paying the interest on personal debt I finally joined LegalShield and had a conversation with Randy ** in the Tacoma office.

I submitted a document I needed to sign through the LegalShield app. and requested that a Lawyer review it for any red flags. A Lawyer called me and assured me there was nothing of concern in the document but also made sure I understood everything it said and any possible consequences of my signing it. This was way easier than my reading it and attempting to understand all the legal jargon in the document... and it did not cost any extra beyond the low monthly subscription fee.

I contacted Deming Parker about a consumer issue in 2018. They wrote a dispute letter....six months late. However, I'm now currently being sued (defendant) for those false charges in a case for money owed. Deming wants a $600 retainer to defend me in court. I have defensive services with almost 300 hours of trial hours and 5 hours pretrial. Aside from the prior dispute which was ignored, these charges have reached statute of limitations. This is only a portion of the problems I have had with this service. I have been in a loophole with resolutions department for a year. I rarely can get to lawyers to properly use my legal services. They rarely return my calls appropriately...sometimes late in the evening...or days later...or never at all. I've asked for a lawyer that doesn't charge a retainer for defensive services....as they advertise. It's been more than six months; they just ignore me and won't budge. Is there any talks of class action?

Updated on 03/13/2023: Being on a phone hold for 20 minutes, an EXCALATION SPECIALIST, SELINA, came on the line, and said the SAME THING. 'LEGALSHIELD (per contract) can cancel anyone's membership for reasons only they know and cannot disclose... or for no reason at all'. She said she could send me a copy of the contract. From this point on, I don't believe I will be signing my name to anything...maybe my tax return...that's it. This continues to be amusing to me, and the people who get a salary at LEGALSHIELD must be so embarrassed when speaking with customers who have legitimate complaints...that... THAT'S THE WAY IT GOES. GOOD RIDDANCE TO LEGALSHIELD AND YOUR 'REPRESENTATIVES'.

They took money without talking on the phone. Lawyer provided with options and said I would be contacted within 48 hours. When 2 weeks passed I contacted to get an update and this time I stated I wanted account cancelled. Come Mar 1, 4 months after I found they had still been taking money. There was no follow up by the company to see if I had been contacted or why I was cancelling. So to me they were stealing funds without saying a word. Today when I called the first lady did not want to speak to me, so she sent me to a new lady and now it's all done by email. Me calling to cancel and verifying who I was. Apparently is not a verified way, but an email from an address saying cancel is a great way to get 4 months free money. I can see how they have a rating of 2.

I have been a LegalShield member for around 5 years. I used them to file for divorce which went smoothly. However when I needed additional legal services, the company failed to deliver. Recently I needed document review (something they tout they can do) but it turns out only certain documents can be reviewed. I needed to file contempt of court on someone and they told me they cannot review legal documents related to petitions, complaints, or requests for motion…they wanted me to hire a lawyer for their discounted rate (2500 mind you).

I’ve paid monthly premium dues for 3 years. The first time I call for legal advice they say they can’t help me. At a time when you need the service the most you feel taken advantage of by the people that are suppose to be there to help you!