LegalShield Reviews

formerly Pre-Paid Legal Services, Inc.

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About LegalShield

LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.

Pros
  • Serves individuals and businesses
  • Unlimited legal advice
  • 24/7 emergency legal assistance
Cons
  • Limited services in Massachusetts

LegalShield Reviews

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    1 featured review
    How do I know I can trust these reviews about LegalShield?
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    Page 10 Reviews 1435 - 1635
    Verified purchase
    Staff

    Reviewed May 3, 2015

    I'm 35 and have 2 kids. My will is done because of LegalShield. I have had many situations over the last 10 years that my provider law firm has been able to help with. It's an outstanding service that had helped me realize the value of having great attorney that I can actually reach.

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    Price

    Reviewed May 2, 2015

    I have used my membership well over 35 times that I have not received any bill. Priceless!!

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    Staff

    Reviewed May 2, 2015

    I had a tax audit in 2009 for my 2006 taxes. I took a LegalShield tax attorney to the audit. His presence and knowledge of the US Tax Law, saved me $22,000. He stopped the audit when the IRS agent started to go into an area that she could not legally go into. I will always be grateful to him for accompanying me to that audit.

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    Staff

    Reviewed May 2, 2015

    LegalShield attorneys wrote a letter on my behalf, which was very helpful. They were very consistent with keeping me informed with information on my case. A trip that was canceled last minute. In a matter of weeks the travel coordinator paid me back in full. And it is my goal to let everyone I know about the wonderful service that they provide.

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    PriceProcess

    Reviewed May 2, 2015

    I used the LegalShield membership to do my will. It was a simple and easy process. I filled out the "Will Questionnaire", sent it to the law firm, spoke with an Estate Attorney to clarify a few things and it was finished! I got my completed will back in 6 days! This was all included at no additional cost with my membership!

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    Verified purchase

    Reviewed May 2, 2015

    LegalShield helped me with a traffic ticket in Aurora, IL. They helped me when I received a traffic ticket. The outcome was no fines or fees. I was able to avoid having my car insurance rates raised.

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    Reviewed May 2, 2015

    I bought LegalShield for my mother just in case she needed it. A year later she got into an accident and the insurance company refused to pay for her injuries. She called LegalShield and a month later she got a check.

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    Staff

    Reviewed May 2, 2015

    LegalShield provides me, my family, and many of my love ones with a great service. LegalShield give you a hundred percent of the service they offer. It's love by me and love by many. I know for a fact you also would love them and the service that come with them.

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    Customer ServiceContract & TermsPricePunctuality & Speed

    Reviewed May 2, 2015

    I had purchased an airline ticket in December 2012 online with CheapOair for an upcoming meeting that started at 1:00pm in Oklahoma on April 11th, 2013. This flight was on Frontier Airlines. I later learned that I needed to be in Oklahoma on April 10 instead of the 11th. Frontier Airlines did not have any flights that could have gotten me there in the morning of the 10th. I spent a lot of time on the phone trying to arrange a flight, to no avail. At one point I was on hold for 2 hours and then got disconnected. One option that was given to me was to buy a one way ticket for an additional $ 204.00 that would get me there on the 9th. This would have meant staying an extra night at the hotel at an additional cost. CheapOair would not even consider giving me a refund in light of the circumstance as they stated the ticket was non-refundable.

    Needless to say I was very frustrated, as I had booked this flight enough in advance and thought that some arrangement could be made. I contacted my Law Firm explained the situation. They had written a letter to CheapOair and Frontier requesting either a full refund be given or arrange a flight (with no penalties, fees or change fees) that would meet my needs. Approximately March 3rd 2013 I had received a letter from Frontier Airlines informing me that they approved a full refund of $ 269.64 on March 1st. 2013. CheapOair followed up with a letter as well stating that the refund was processed on March 13th, 2013 in the amount of $269.64. Thanks to the Law Firm, I was then able to book a flight with an airline that was able to get me to my meeting on time without extra expense...

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    Customer Service

    Reviewed May 2, 2015

    I became a member of LS last April, my son was graduating from high school, we were having his graduation party at a local hotel. The local hotel agreed to provide discounted rooms for the guest that were attending the graduation. They sent over the contract for the banquet services. I decided to send it to the attorney for review. Glad I did, the atty saw that there was a clause that would hold me responsible for the guest rooms in the event that the guest did not pay. The atty suggested that I have them remove that clause before I signed the contract. When I told the hotel planner that I wanted that clause removed she said "good catch" that it would be removed. I am so glad I had the LegalShield attorney, who reviewed my documents within a few hours of the same day that I called. I could have been responsible for charges that were not related to my son's party.

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    Reviewed May 2, 2015

    After receiving a shocking IRS letter with significant fines, my LegalShield attorney quickly provided advice and direction to solve the issue. My wife and I immediately had peace of mind and after following LegalShield's direction, all fines were eliminated. I highly recommend LegalShield to my friends and wish I knew about the service earlier.

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    Verified purchase

    Reviewed May 2, 2015

    I was at the airport in Orlando with my daughter just after Christmas holidays. She was returning to university to finish up her nursing degree. At the gate we found out that her passport had expired while she was visiting with us in Florida. We were told that she would not be able to board the plane without a valid passport and that was final.

    We called our provider law firm, right there from the airport and explained what had occurred, the lawyer calmed us down and he told us to ask for a special form and he gave us the form number, we did that and suddenly my daughter was allowed to get on the plane. Wow, who would have known. This information saved us thousands of dollars, and my daughter graduated from nursing school. Thank you LegalShield.

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    Staff

    Reviewed May 2, 2015

    I cannot say enough good things about this service!!! On a Monday morning 3 days after I had buried my husband called my provider law firm. They called me back that same morning and we had a 1 hour conversation. The clock was not ticking!!! All I paid was my monthly membership. ** was very caring and answered all my questions about the estate, investments etc. My husband died suddenly and everyone was giving me the WRONG advice (family, friends). Thank God for these services!!!

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    Customer Service

    Reviewed May 2, 2015

    Thank you for writing the letter to the window cleaning company who wouldn't respond to my 4 voice mails. Because I had already paid for the service, I believe that they would have continued to ignore me if it had not been for the letter they received from my attorney. I got a call from the owner, the same day I received my letter. That was so amazing to me. I've never received that kind of service. Thank You Attorney **!!!

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    PricePunctuality & Speed

    Reviewed May 2, 2015

    The IRS was going to charge us 10s of thousands in late fees for filing a 0$ tax return late. I called the law office. They had me fax the letter and details. They advised me to write a letter and which points to emphasize. As a result we were forgiven the penalty. We might have figured it out, but we wouldn't have possessed the same confidence or peace of mind!

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    Staff

    Reviewed May 2, 2015

    This service has helped me many times with legal advice on letters I have gotten, traffic tickets, tenant eviction, etc. It has helped my family members as well with their matters under their own membership when I could not advise them. I would like to rate LegalShield 5 star plus! It is a service that every American that has rights should have.

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    Contract & Terms

    Reviewed May 1, 2015

    LegalShield has been an earthly lifeline to our family. From guiding me through the elder care bill of rights for my aging mom to helping my children become independent by being a source to help one navigate through college issues and other use the law firm when signing a contract for their first contractual job. They were helpful in explaining the verbiage in contract to helping with negotiations of some less desirable terms. Our family is proud to say "let me consult with my attorney first". Thanks LegalShield.

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    Customer Service

    Reviewed May 1, 2015

    I highly recommend that if you have a pulse, please arm yourself with this wonderful service called LegalShield. I had a number of bill collectors call me, send me letters about a debt I supposedly owed. I handed over all information to my provider law firm here in Texas and a letter was sent to the collection agency. I was no longer approached by them. And it was not a question of whether I owed money or not... There were other matters involved that only an attorney would know how to get around.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    I have been a member of this for over 15 years. One of the many calls I have made helped me get almost twenty thousand dollars from a former work place. The advice my attorneys gave was awesome. A friend who used some free advice from a friend, barely got 150 dollars a month for 3 years. She knew nothing of the lump sum option my attorneys found for me. I will always keep this plan.

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    CoverageStaff

    Reviewed May 1, 2015

    My wife and I have had our membership since 2000. In the 15 years we've had the protection, the attorneys have helped on several matters. One huge real estate deal and one stolen auto event. Those two situations saved us $38,000! Having attorneys in all areas of law is very important to us and that's why this coverage is so important to us.

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    Verified purchase

    Reviewed May 1, 2015

    I love LegalShield! We have had the membership for the past 8 years and used it many times in California, Missouri, Oklahoma & Utah. From legal consultations, writing letters & reviewing our car purchase, cell phone & real estate docs.

    The first thing we did with our new membership was to get our Wills and Powers of Attorneys prepared. We knew the need and the value of these, but just didn't have the extra $1000 in our budget to get them done. These really gave us peace of mind to finally get these done! They helped with a traffic citation in Oklahoma which was huge since they kept points off of my driving record.

    They reviewed the contract & other documents before we purchased our historic building in Missouri. If we had not had LegalShield we would not have had an inkling on what the laws in Missouri were concerning property, taxes, licenses and more. They wrote a letter for us to T-Mobile because my cell did not have reception after our move to Missouri. It saved me over $400 in pre-cancellation fees. We have had them review our contract when we were purchasing our last car in California which actually gave us more information and power in negotiating a better price on our car.

    We have so many examples of how our membership has not only saved us money but also gave us the peace of mind knowing that someone was on our side. We will never be without our membership!

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    Customer Service

    Reviewed May 1, 2015

    I wanted to know about my rights when employment was terminated. An attorney responded within 15 minutes to my call.

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    Customer Service

    Reviewed May 1, 2015

    I have had to use my membership with LegalShield a number of times. I have had prompt return phone calls & not once did I not get my issue resolved in a timely manner. What has benefited my family most is the Peace of mind I have knowing if needed in an instant I have Legal help for one low monthly rate.

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    Customer ServiceContract & TermsCoverageStaff

    Reviewed May 1, 2015

    Several years ago, my former cell carrier was over-charging me close to $600 over a 3 month period of time. Here is the story. I called S____t to add an additional line to my account given I needed to provide a phone for my executive assistant. I negotiated what I thought was an awesome deal. So I received the phone and promptly shared with my assistant what she could and could not do according to the terms of the contract. She agreed to follow all terms.

    Well, the following month, I get a bill from S____t for over $600! When I looked at the bill, I discovered that S____t had put me on the wrong rate plan, didn't provide the discounts and credits promised, and didn't give us unlimited nights and weekends (which translated into tons of overages). I called customer "no-service" and tried to get them to rectify the problem... But instead the customer service rep began to accuse me of not properly requesting the discounts and services I negotiated. I disputed his assertions and inquired how does he know or not know what was agreed upon, because he was not the one I negotiated the deal with. Finally, out of frustration, I told him that I would not pay the bill until these problem were fixed and told him he could cancel out this new line. (I had made other communication arrangements for my Executive Assistant.)

    Well, the following month, the next billing came, this time the bill was over $1,000. I looked at the bill, not only had they not removed any of the previous overcharges, they added a $200 termination fee and charged me a whole additional month for the line I cancelled just a few days into the billing period. I contacted customer "no-service' to explain why they had charged me a cancellation fee when I had been with them for 4+ years and was well outside the contract period. They responded by saying that "Mr. **, when you opened that new line, you opened a new contract for that line...." and when I asked about prorating the bill for the full month they charged me on a line I cancelled, they responded that it was just their "policy"! I was beyond angry when it dawned on me that I could call my attorney through LegalShield.

    When I called, the customer service representative patiently took down my story even though I was thoroughly irate. She informed me that an attorney experienced in consumer law would call me back within 8 business hours. After 90 minutes, I receive a call from a very pleasant attorney from the LegalShield provider law firm. I recounted the past 2 months experience with S____t. He calmed me down and assured me he would help. He had me fax to him the billings over the past 3 months so he could see the issues I was facing. Within 3 days, I get a copy of the letter my attorney wrote to S____t. It was a strong letter. After about a week, I get a call from the nicest woman in the world of S____t, who was assigned to resolve this matter.

    Bottom line, S____t took off those $600 over overages and excessive charges, and I kept the phone. I was enormously happy.... And I didn't even have to pay the attorney for his consultation, document reviews and letter, for it was all covered by the membership. I won't ever be without this service.

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    Staff

    Reviewed May 1, 2015

    As a former mortgage loan consultant with a background in credit repair, I saw first hand the devastation identity theft can cause. Now, as an insurance agent with breaches of my information from insurance carriers both as an agent and consumer, it is clear that everyone needs the protection of the LegalShield Identity Theft Plan for their family.

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    Reviewed May 1, 2015

    As a technical consultant, I had a client that refused to pay after completing a job. They said they wanted to pay but after several months, I asked our law firm to send a letter. Within a week, I had not only received the check, but cashed it!

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    Verified purchase

    Reviewed May 1, 2015

    Our family was considering taking in an at risk child and wanted to know what legal hurdles and issues we could be facing. After a chat with LS, we felt much better with our options and had a successful resolution that saved us over $2,000 in fees thanks to their great advice.

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    StaffProcess

    Reviewed May 1, 2015

    My experience with LegalShield has been 100% professional. My wife and I have experienced identity theft no less than 5 times in the past year - with **'s credit cards being compromised. The process of fixing our credit - and getting everything back to normal is beyond crazy. We know that with LS we will not have to experience this again in the future.

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    Customer Service

    Reviewed May 1, 2015

    5 years ago I was deployed to Afghanistan for a year as an Army reservist, during that time I paid my creditors the same amount every month that I paid the month prior to leaving. I discovered after I returned a year later that I had overpaid my landline phone bill by about $400. I called my phone company to get a refund and they told me it would take 2 weeks, 4 weeks later I still hadn't received my refund. I call my LegalShield provider law firm and my IL LegalShield Provider Law Firm wrote a letter on my behalf which got me my refund check a few weeks later. I love my LegalShield benefit and can't imagine life without it.

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed May 1, 2015

    I love how quickly the attorneys return my call. I called recently to have them review a contract I was being asked to sign and they called me back quickly, gave me great advice, and even helped me with some follow up questions. I have great peace of mind knowing I have someone looking out for me and my interests.

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    Contract & Terms

    Reviewed May 1, 2015

    I was attending college in another state and my employer forgot to include a day of training in my final paycheck. My home law firm referred me to the law firm in the state where I was going to school. The attorney explained the labor laws and wrote a letter to the employer. This resulting in a check for 3 times the amount I was originally owed! The attorney even reviewed the settlement letter to make sure I was satisfied with the terms. I am a very happy LegalShield member.

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    Customer Service

    Reviewed May 1, 2015

    My first phone call, my first year, to my LegalShield provider law firm saved me $995.00 on a land lord/tenant issue! That pays for my service for 5 YEARS! I don't know of ANYTHING in this country with that rate of return! Thanks LegalShield.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    In dealing with my son's special needs, we encountered a medical office that was negligent in responding to questions. After multiple messages left over several weeks, I finally contacted my provider law firm (through LegalShield) to obtain information and request appropriate response. The supervisor in that department contacted me the same day he received the letter from the law firm. He began the conversation with an apology and asked how he could assist my family. This resulted in a very positive and professional exchange wherein all of my questions were addressed, clarity was provided and we were able to agree on a next course of action.

    That conversation would either not have happened or else would have had a different tone without the letter from the law firm. I am grateful that the attorney's involvement forced the legal department at the medical office to engage in evaluating records and provided a little "motivation" to that particular office to provide quality service in an area that needed that attention.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 1, 2015

    A few years back my wife and I decided to pay off a credit card and lower our debt. So my wife (20 year banking professional) called our bank and said she wanted to pay her balance. Well, the rep on the phone gave her the balance and my wife wrote the check. We felt good... 3 months later we start getting late notices and our credit score was adversely affected. Upon calling the bank we found that the representative that my wife spoke to didn't push a button to calculate the residual interest on the account to the end of that month's billing cycle. An additional $13.22.

    I'm not going to name the bank but, my wife proceeded to 'Chase' them for six months to try to correct the problem, erase the fees and return our credit rating to where it was previously. She collectively spent hours upon hours at work during the day and was time consuming and frustrating. She spoke with supervisors and managers which got nowhere. We were then introduced to LegalShield and our provider law firm wrote a (2 page) letter to the bank and credit repositories.

    14 days exactly, from the date of the letter we received a written notice from the credit bureaus correcting our credit and a letter from the bank 'Thanking us for helping to keep their records accurately updated' and zeroing out the balance owed. Without the help of our provider law firm standing up for our rights we would have just had to accept it and would probably still be wrongfully paying penalties. Over the last 6 years we have used our LegalShield plan dozens of times and it has saved us well over $15,000. It protects our whole family and we will never be without it.

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    Verified purchase

    Reviewed May 1, 2015

    My 17-year-old daughter had a car accident in the pouring rain on a Saturday, she was able to talk with her attorney BEFORE the police showed up and didn't have to worry about getting a bill. Our family will never be without LegalShield.

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    Staff

    Reviewed May 1, 2015

    I have been a Real Estate Broker for 22 years and a very satisfied LegalShield member for over 9 years. The LegalShield family plan I have is also bundled with Identity theft Protection and gives me complete peace of mind and over the past 9 years has literally saved me tens of thousands of dollars in legal fees with the great service that I get and I use my membership regularly to get great advice and consultation from the LegalShield Attorneys to help me make better decisions.

    I also have the LegalShield Small Business legal plan to protect my real estate practice and their Go Small Biz, business consulting services and I can tell you that this has protected my real estate practice to the tune of well over $100,000 or more that I would have had to pay out in legal fees as real estate is one of the most litigious professions that there is and the business consulting services that I receive has helped my real estate practice grow and be tremendously profitable.

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    Reviewed May 1, 2015

    My husband and I have had our LegalShield membership for 8.5 years and have used it many times for legal consultations, letters written for us by our attorneys, documents reviewed by our attorneys, our Wills, Living Wills and Healthcare Powers of Attorney prepared by our attorneys, all at no additional cost. We have even used the 25% discount off the hourly rate to take someone to court who owed us money and, having been hit by identity theft, my husband had his identity restored for him by his certified investigator with Kroll, at no additional cost. Talk about peace of mind!

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    Reviewed May 1, 2015

    I know of a member that received a traffic citation several weeks ago for speeding, over 100 mph. Citation was sent to LegalShield provider attorney firm and then moved to a referral attorney in the jurisdiction of the citation. Attorney went to court for member along with the citing officer. All charges were dismissed, points and fines due to an improper action by the officer that the attorney was able to recognize. Judge dismissed the case.

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    Customer Service

    Reviewed May 1, 2015

    Thank you for your service and customer service tech helping me!

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    CoveragePriceStaff

    Reviewed May 1, 2015

    Have used the service and recently got hacked and had 2 CC's charged unauthorized by me. They helped with it all. Very inexpensive monthly coverage, saved me time and effort.

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    Customer Service

    Reviewed May 1, 2015

    Even as a single male with no children I can say that this membership has saved me over $3000 dollars and countless hours of dealing with customer service issues and getting my Will done at no additional cost. And being a victim of identity theft Kroll has saved me hours and money in handling my situation. Never be without this membership!

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    Customer Service

    Reviewed May 1, 2015

    While traveling for in the south for a family reunion we were pulled over and each car was given tickets that threaten points. I called & faxed the ticket to our lawyers in the south, who went to court for me, was able to get the ticket reduced and no points on my license.

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    Staff

    Reviewed May 1, 2015

    As a member of this service over 30 years I can't tell you what an amazing value this service has been. From being audited by the IRS and defense of traffic tickets to many everyday legal matters that I would have had no idea what to do LegalShield has been there for me. Their new Identity Theft service really seems to be the best. And after what happened with my medical insurance provider it sure is great to know they are there to help me if necessary. I would highly recommend their service.

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    Staff

    Reviewed May 1, 2015

    Have used Watson Goepel for an estate matter in Kelowna BC. They were great.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed May 1, 2015

    I have used my membership for contract review, advice on various life challenges and for my will and P.O.A.'s. I always received a call back quickly. The smallest issue was for an incorrect charge of $53, the biggest a huge error on an insurance application filled out by an agent.

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    Staff

    Reviewed May 1, 2015

    I do recommend to other getting the membership. Having this membership for me is helps to be more at peace about making decisions about things I buy and contracts I sign. The law firm that I have is so helpful. I am confident about calling them to get help. They are very professional and personal and want to make sure I understand how to resolve my problem.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    We have had our membership for about 9 months and I am LegalShield/ITShield for Life! It has helped with my husbands, numerous speeding tickets, they have given us sound advice on matters we have called about, and they are always friendly and helpful. The Identity Theft Shield has given us peace of mind as well. My oldest daughter is 15 and getting ready to buy her first car. We found out that when another woman applied for credit, numbers were transposed in the typing and we got notification that there was suspicious activity on my daughters account. It was fixed before I even called in to find out what had happened. I LOVE LegalShield!!!

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    Customer ServicePrice

    Reviewed May 1, 2015

    I just recently used the LegalShield services again through their law firm here in Minnesota. I'm impressed every time I call on them. For the little cost involved to pay for the Legal Plan I have through LegalShield, it really is of great value to myself and my family. I think it's a no-brainer for people to have this service.

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    Reviewed May 1, 2015

    I canceled a feature within the allotted 30 day time frame from my home security service, but ADT did not want to make the correct adjustment to my monthly service charge. ADT told me to contact the 3rd party installer. When I contacted the 3rd party installer, they told me to talk to ADT. So, I called my provider law firm and told the attorney about my situation, the overcharge and the runaround. She promptly sent a letter to ADT and the 3rd party installer, demanding a refund and adjustment to my monthly service charge. ADT credit my account the overcharged amount and adjusted my monthly service charge.

    The overcharge was only $8 per month, but that was my $8 and it wasn't right for ADT to do what they did just because they could. I'm so glad I had LegalShield to help with this problem. Thanks LegalShield.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    I called our law firm in WV regarding grand parents rights in our state. I was very impressed by the promptness of returning my call & the information provided. We talked for at least 45 minutes & he was so helpful. Thank you LegalShield!

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    Customer ServiceInstallation & SetupPrice

    Reviewed May 1, 2015

    I needed to update my estate documents. I received a Will Questionnaire and filled it out with a few exceptions and mailed it to the Law Firm. About a week later I received a call from an estate planning attorney while I was in my car and we discussed my questions; it turns out that I had 2 items that I needed further information. A few days later, I called the Customer Service Rep, at the law office, left a message with the proper information and about 3 days later I received my package in the mail. A completed Will, Living Will and Medical Directive with complete instructions on how to move forward. A totally painless process, no trip to a law firm and no cost to me! I love it!

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    Customer ServiceContract & Terms

    Reviewed May 1, 2015

    Real-Results story of the day! When I sold my building back in December of 2010 in January I received a bill from my provider and was told I would have to pay a disconnect fee of $475.00. When I called and ask why I was told that I broke my contract. I reviewed my copy and found that I did like two months on my contract by was not going to be able to pay as I no longer had control of the meter. You see it was still on the building that I had just sold. When I called back to ask why I would have to pay the fee since I no longer had control of that meter I was told I was still responsible for the service for two more months.

    I decided to call my provider law firm. That is when I found out it was not legal for them to do that. Then I ask what should I do? My attorney said that he would like to write them a letter and advise them that I would not be paying them. This IGNITED me and within 3 days I received a call advising me that after further review and since I had paid on time and in full that I did not owe the fee and they hoped I would use their service again. Thanks LegalShield!!!

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    Customer ServicePunctuality & Speed

    Reviewed May 1, 2015

    I have used LegalShield twice in the last two weeks, once for a tax question and once just by MENTIONING my attorneys in a customer service issue. I received a call back & an answer within an hour on taxes and my service issue was resolved in less than 24hrs! I cannot express the peace of mind we have from knowing that my daughter's first experience with taxes was also her first experience with an attorney - both made comfortable because of HER law firm! And now my son finally has his cleats on his feet after three weeks of waiting for "expedited shipping" & several phone calls, 2 hrs on hold with "customer care" ... that "computer glitch" magically disappeared when I mentioned getting my law firm involved. Less than 24 hrs later the package was on our doorstep at no charge. That's what we call using LegalShield without having to use LegalShield!

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    Reviewed May 1, 2015

    Awesome products and service. No competition on the market as far as the services go. Already used it for a traffic ticket, had a contract reviewed and got my will created, and I've only been a member since 1/23/15! I have peace of mind surrounded by a Legal fortress! If you don't have the service, why?

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    Reviewed May 1, 2015

    I'm so happy I got involve with this company, the training is great. The leadership is rock solid, and I love the support that I get to build my business.

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    Customer ServiceContract & TermsSales & Marketing

    Reviewed May 1, 2015

    I have been a member of LegalShield (formerly Pre-Paid Legal) for 17 years. Just this winter, I had a problem with a company that sold monthly advertising space in a magazine to me. I felt they did not fulfill our contract. I called my Florida provider law firm to ask them what my legal rights were in this situation. A lawyer called me back the same day and advised me what me my options were. We decided to ask the company for all I had paid to them. I faxed my support information to the lawyer and she drafted a demand letter for me. After approval, it was sent to the company headquarters. I received a call from their office manager who

    said they would send out a check for the total amount. My law firm called this past Monday saying they received the check and would send it return receipt requested. No bill to me for their costs. I received and deposited my check. I know that if I had sent a personal letter, I would never have seen my money.

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    Customer Service

    Reviewed May 1, 2015

    I received a call back within an hour from an attorney... We briefly spoke and I was told I had a good case to get my deposit back on my former residence. I have to send over a copy of an email and that's it! Legal Shield Attorneys are the BEST!

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    Customer ServicePunctuality & Speed

    Reviewed May 1, 2015

    I got a letter from the state saying I owed them an exorbitant amount of money from a previous tax year. I personally knew that I had filed all of my returns on time. I began to make calls and such on my own however I stopped for a minute and recalled that I had a LS legal plan that covered such a thing. I called the law firm and explained the situation. They had me fax them the letter I had received, they then referred me to a local attorney who picked up my case FREE OF CHARGE and handled my case from there. I needed to do nothing but make a return call or two to get things set in motion. This took a situation that could have been stressful and reduced it to a matter that I needed to spend little if any time on and my law firm handled it from there. This is one story of mine as I have quite a few on how they've helped me to worry less and just live and let them handle life's bumps.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    I am really pleased with my interaction with my provider law firm in Colorado. First the polite customer service at the begin of the call to the well within the time frame callback from the attorney. The finally was the GREAT advice from the attorney on my matter... I'm so happy to have this service and will recommend it to everyone I know!!!!

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    Customer ServiceCoveragePriceStaff

    Reviewed May 1, 2015

    When an air conditioner I had purchased two years earlier stopped cooling the first week in July, I took it back to the store for warranty repair. I left it since the technician wasn't there and asked that they called if there was any charge. When they called me, I was informed that there would be a $50 diagnostic charge plus $111 dollars labor to repair it and this is if the part was covered by the warranty. Needless to say I was not happy since the I purchased the 6,000 BTU window model for $169. When I complained that this was almost as much as the original purchase price, I was told that this was the way it is. They were sympathetic but there was really nothing they could do.

    Normally I would have just bought another air conditioner because I'm not going to spend that much money to fix one part on a two-year-old unit. What if something else goes wrong? I felt helpless but I thought I would call my LegalShield law firm for advice.

    After speaking with the attorney, I sent him a copy of my warranty for his review. A couple of days later I received a copy of a letter that was sent to the Store Manager stating that his review indicated there would be no charge to me for the repair and asked for their interpretation of the warranty. It also mention that we had been advised that we may take action in court for breach of warranty if needed.

    Within the week my wife received a call telling for us to come and pick up our new air conditioner. Since they didn't have a 6,000 BTU unit in stock, I was given an 8,000 BTU at no cost. This was the power of one letter from my attorney. I will never be without my LegalShield membership.

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    Reviewed May 1, 2015

    I received a speeding ticket in Georgia. My ticket was $450 and 6 points on my license. After my Attorney went to court for me I was able to keep my money in my pockets and the points off my driving record. After this experience I realized LegalShield can give you an opportunity, to make a better decision in a similar circumstance. That is the power of having access!

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    Customer Service

    Reviewed May 1, 2015

    I was overcharged by a vendor and had called him 3-4 times and each time he agreed to credit my account. I had my LegalShield law firm write a letter to him and after he received the letter he credited my account the next day.

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    Contract & Terms

    Reviewed May 1, 2015

    Sold a house on contract and buyer had not paid. Lawyer was able to get us payment of $3000. Easy process and will pay for my membership for years.

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    Customer ServiceContract & Terms

    Reviewed May 1, 2015

    I had bought some pots and pans for $3000 and then decided I didn't need them so I cancelled my check within 3 days and they still sent me the pots and pans. I called the company and told them I cancelled my check and they said in the contract that I signed said I had to contact them. I called my attorney and sent them my contract and they called me back and said that legally what I did was the only thing I could do because they did not have thier contact information on the contract. So I called the pots and pans people back and told them what my attorney said. They apologized and said they would send someone out to pick them up. "Wow" That saved me $3000 just by having the access to an attorney for an impulse buy that I thought I needed. Thank you Legal Shield.

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    Staff

    Reviewed May 1, 2015

    My provider Law Firm, Maguire & Schneider saved me over $1,000.00 in 2014 by consulting with me and document review regarding a home refinance. I received a file number and was able to continue to call in to the Law Firm regarding the refinance process. Each time I received top notch service. The Attorney was very helpful and easy to talk to and did an excellent job! I love LegalShield!

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    Customer ServiceInstallation & Setup

    Reviewed May 1, 2015

    We had purchased a new home and at the one year walk through we showed builder that we were getting moisture in and around the door frame. They said "no problem... it's under warranty and we'll handle it." After 2 more years, we got tired of waiting and the builder said it's out of warranty now. As we had just joined LegalShield, we decided to use their assistance. We called LegalShield and discussed the situation and the attorney ended up writing a 2 page letter to the builder and 10 days later, we got a call from the builder saying they want to schedule an appt to install a new $3,000 door frame. We were ecstatic! We've used the service numerous times since and love having a law firm on our side!

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    Reviewed May 1, 2015

    I received a moving traffic ticket in Virginia, faxed a copy to my WV Provider firm, and they contacted the Virginia Provider Firm. One of their attorneys appeared on my behalf and my 4-point violation was reduced to a non-moving one with no points. As a result of this conviction I had to pay court costs and a fine. My attorney fees were already paid under my LegalShield membership, which I will never be without.

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    Reviewed May 1, 2015

    Deputy knocked on door. Said I was getting sued for $1200 for a job I did cutting some trees which I did not know anything about. My ex-son-in-law did the job behind my back. I sent everything to my attorneys and it was taken care of.

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    Staff

    Reviewed April 30, 2015

    One of the most financially solid companies that I have ever come across, especially during the downturn in the economy. LegalShield delivers what it promises, and in a very professional way.

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    Customer ServicePrice

    Reviewed April 30, 2015

    Several times in the past few months I have had situations come up in my extended family. It was great being able to call my provider attorney and get the help I needed and not worry about the cost. Not only that my attorney told me to call anytime I needed him..Even if it was just to talk.. How sweet is that?

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    Punctuality & SpeedStaff

    Reviewed April 30, 2015

    I've owned the membership for 16 years and come to find the services provided extremely beneficial. It is very easy to reach an experienced attorney, get questions answered quickly so as to avoid potential legal issues. I got my will established and have updated each year since so as to maintain current information.

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    Reviewed April 30, 2015

    A member with a senior-aged parent had realized their mom (aged 88) was becoming less and less capable of handling her daily affairs. That became an even larger issue due to a identity theft hack of a little used credit card she had always paid off. Calling the law firm about how to correctly handle this situation is invaluable because the 30-minute conversation with the attorney was all paid for with the member's membership. Because the issue is still ongoing, three follow-up discussions have taken place, about another 30 minutes for the member at no additional cost. The member now knows what to do and has the availability of additional assistance if needed and LegalShield truly lives up to the "worry less, live more" tagline!

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    Staff

    Reviewed April 30, 2015

    I called my WV attorney firm with questions about my mothers' care. My attorney not only answered my questions, but also e-mailed me legal documents that I needed within 2 hours. This whole process took about 2 1/2 hours. I had been worried for months about this issue and within a very short time my attorney gave me complete peace of mind. I will never be without this service and our wonderful attorney firm.

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    Customer ServiceContract & TermsStaff

    Reviewed April 30, 2015

    I was impressed having called the Provider Law Firm at 3 o'clock on a Friday afternoon and the attorney called me back within 2 hours, and was very helpful with reviewing the contract with me. I didn't expect to get a callback the same day. What great service!!

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    Customer ServicePrice

    Reviewed April 30, 2015

    In preparing my will, living will and medical power of attorney Mr. ** helped me update my Estate planning within minutes over the phone and sent my updated will, which I received within 2 days. I got my estate planning updated at no extra cost. Excellent service from my provider law firm.

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    Staff

    Reviewed April 30, 2015

    I'm a military veteran (U.S. Navy ~ Vietnam era) and several years ago our veterans records were infiltrated by hackers, which left millions of veterans exposed to theft of their personal information ( i.e.: Identity, Medical, Family, Housing, etc. ). A frightening experience at the time but I felt a personal comfort for my family and I because I had LegalShield on our team with Family Legal and Identity Theft programs. I would offer my personal endorsement to anyone seeking the protective services of LegalShield.

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    Reviewed April 30, 2015

    Had an issue with cable company and taking money out of wrong account which caused overdraft charges. But was able to get over draft fees removed.

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    Customer ServiceContract & Terms

    Reviewed April 30, 2015

    I recently called the WV provider law firm to have a rental/lease agreement reviewed. I would have been happy to have the attorney give me a green light on the contract. What I received was an on time phone call and a 48-minute review and explanation of the entire 15-page contract. I was simply blown away at the time and thoroughness of the attorney. I highly recommend LegalShield and the attorney that served me in this matter.

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    Customer ServiceStaff

    Reviewed April 30, 2015

    After my cousin's son was stopped by the police and he and his car were searched (he gave them permission to do so), I wondered what would happen if my daughter were stopped. What should she do? I was able to call our LegalShield attorney, who spoke with me at length about how to respond in such a situation. Such good advice to protect our citizens as well as our law officers - and it was all part of my LegalShield membership. I would not be without it!

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    Customer ServiceStaff

    Reviewed April 30, 2015

    I have had my membership with LegalShield for seven years, and I will never go without it. Every time I have called my law firm, they are more than willing to talk with me and help me in any way. Sometimes it was just to let me know what my rights are. I have recommended the service to my son and daughter who also have the service. My son has saved so much from the advice the attorney just in the last week.

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    Staff

    Reviewed April 30, 2015

    We fired 3 lawyers BEFORE LegalShield to help with bringing my stepson to the US. LS's lawyer has been more informative and has gone above and beyond to find resources to easily help my family... It has been a very long awaited blessing!

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    Staff

    Reviewed April 30, 2015

    I love this service and the peace of mind it brings to my family to know that I have access to attorneys when I need them. I have recently used them for minor incidents and other major legal problems and questions that I did not know the answers to.

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    Reviewed April 30, 2015

    I am absolutely enamored with the LegalShield membership!

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    Customer ServiceReliability

    Reviewed April 30, 2015

    I have used them many times. I got $3600 worth of defective carpeting. Warranty claim was denied. One letter from my law firm....warranty claim approved. Overcharged by a cell phone company; refund denied. One letter from my law firm. Refund in mailbox. I would not be without this service.

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    Contract & Terms

    Reviewed April 30, 2015

    I purchased a vehicle in January of 2014. During the process, I had called to ask the attorney what I should look for on the contract before I sign it. He told me to look for 'Other Fees' or 'Prep Fees'. When I was presented the contract, there were no 'Prep Fees', but lo and behold, there was a $695 'Other Fees'. When I asked the salesman what that was for, he looked at it and said, "Oh, that won't be on YOUR contract", and gave no other explanation. PURE PROFIT!!! I'm certain that if I hadn't asked, that fee WOULD have been there! That paid for my LegalShield membership for 3 years. I'll never be without my LegalShield membership!

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed April 30, 2015

    This review is long overdue. My mother in law passed away July 2013 after a long illness. She was prepared and had all of her funeral arrangements taken care of. Including purchasing a costly family gravesite that had six plots. She was proud of the fact that this investment would not cause any hardship on her family. My father in law was buried there first and then in 2006 my young nephew was buried there as well. Now it was time for her to take her final resting place. When I went to the cemetery to make the arrangements with my brother in law we were told that we would have to pay an opening and closing fee which we expected.

    However, the consultant then told us we had to pay for the "Rite" to use the plot. The fee was calculated based on the assessed value of the real estate at the time of opening it. I thought this sounded a little more than fishy. I knew I needed to call my LegalShield attorney to double check this. We stalled and said we did not want to pay this right now we needed to confer with our family. The salesperson then proceeded to tell us if we don't pay the extra $5,800 that we would not be able to bury our mother on Monday. Mind you this was the Wednesday before.

    I was so glad that I had LegalShield because I was able to immediately contact the law firm and an attorney called me back promptly. He did research as I was talking to him and he concluded there is no "Rite" in the funeral industry - it was just an extra fee they wanted to add on. So he agreed to write a letter on our behalf and fax it into the cemetery, due to the time sensitive nature of our case.

    We set an appointment to go back in and talk about her arrangements. This time, the supervisor came out holding the letter in his hand. He said, "Your attorney is 100% correct. This would be a breach of the original contract that your mother entered into agreement with us. We will never ever charge any of you a 'Rite' to use the remaining plots in your family grave site" and then he asked "Who is **?" My brother in law raised his hand, and was told, "Sir, we apologize but we owe you a $1,200 dollars because we charged you a 'Rite' fee when you buried your son ** in 2006."

    Thank you LegalShield for saving our family $7,000! I feel sorry for all the families that may go through this and in a time of grief and stress were taken advantage of!! You have to know your rights or you don't have any.

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    Customer ServiceContract & Terms

    Reviewed April 30, 2015

    In December 2014, I received a $54 parking citation after leaving my vehicle in a public lot of an apartment complex where I live. I consulted with my provider law firm Parker Stanbury. Attorney ** was assigned, and when I mentioned living in the location where I got the ticket, he said "fax me the documents for review." ** informed that normally parking violations are tougher to defend than moving but this might be an exception. He called back the next day saying because I lived in vicinity of where the citation was issued, forward the citation to the issuing jurisdiction along with my lease agreement proving my residence at the complex and a short letter stating such before the 21 day appeal period ended. I did just that.

    In mid February 2015, I received written notice from the City of El Cerrito following their review of the appeal documents that the $54 fine was dismissed. While the disputed item was only $54, without LegalShield, I would have paid the fine. If you have enough of these small incidents pop up through time, the losses will silently add up. All I can say is this service works!

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    Customer Service

    Reviewed April 30, 2015

    I have been using LegalShield for over 2 years and they have helped me with various questions including tax issues, traffic violations, and home protection via CCTV cameras. They have written approximately 10 letters on my behalf and over 20 phone calls. I have also set up a will and several trusts through them. I love the service so much that I decided to become a LegalShield associate and offer it to others needing protection.

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    Reviewed April 30, 2015

    I've been a member of LegalShield since 2011. Used in dozens of times from traffic related issues that our car insurance would have jumped 93%, eviction notice, Will preparation, even having an attorney to represent me in court at a 25% discount, which I won, and even 24/7 emergency access. I knew then what I was holding on to. I do not leave home without it. And neither should every American and Canadian.

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    Reviewed April 30, 2015

    I've had a plan for over a decade. I am so thankful for the protection that this gives me and my family.

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    Coverage

    Reviewed April 30, 2015

    I have been a member of LegalShield since 2005. I have a business and family plan. The value of LegalShield has helped my family in many ways and saved my company thousands of dollars in legal fees. I highly recommend that every family and small business surround themselves with this wonderful protection. Along with this coverage we have identity theft protection that is great because not only do you get around the clock monitoring but complete restoration.

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    Customer Service

    Reviewed April 30, 2015

    There really isn't enough space here to share the many, many everyday life situations/problems that I have used this membership in not only one, but two provinces. After a wrongful dismissal in 2006, Mills & Mills got us a $14,000.00 settlement (in three weeks). When the recession hit in 2008 our Alberta provider law firm, Nickerson Roberts, Holinski & Mercer assisted us with our second job loss and the negotiation of keeping our leased vehicle on our return trip home to Ontario. When we arrived Mills & Mills wrote to the former company and secured us something we didn't even know we were entitled to. Full moving expenses and first and last months rent on our new home. Over $7500.00.

    My partner has called the emergency number twice to get help with his custody/access situations. Neither time did he wait more than four minutes to receive a call from the lawyer who was able to calm his fears, and give him the right advice on how to proceed. I had a battle with a former employer over a pension that the law firm went above and beyond the service corresponding with me by phone and letter for almost an entire year! Some days, I just shake my head and wonder how folks can manage everyday without this membership... I know I will never be without it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2015

    I had a legal question regarding a financial transaction on a Craigslist sale. The lawyer promptly called me back and not only answered my question, but gave me a great deal of additional information and incite on this type of sale. The call back was prompt and the service was terrific!

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    Customer Service

    Reviewed April 30, 2015

    When I became self-employed, I sent in paperwork to roll over my 401K into an IRA. The financial company managing the account was taking over 3 months to complete the transaction. In that time, my funds had diminished by about $5K and they would not answer my inquiries as to what was happening. As it became apparent that I was getting nowhere with them on my own (foolishly thinking they would respond to me), I finally decided to call my provider law firm and spoke with an attorney who reviewed all of the paperwork going back and forth and offered to write a letter to them on my behalf. Within a week, my attorney received a response from that company's legal department and called to let me know that they were offering me $4,375.50 and would I accept? Obviously, my answer was a resounding YES. My membership continues to pay for itself over and over and, by my calculations, for at least the next 20 years just from this one issue.

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    Reviewed April 30, 2015

    My neighbor put up fence about 2 feet on our property. She didn't want to move it. She said it improve the look of our property... What a joke! I call our LegalShield attorney and he wrote a letter for us. Two weeks later the fence was moved back onto her property. Awesome to have this service!

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    Customer ServiceStaffEase of Use

    Reviewed April 30, 2015

    Very easy to use, give great peace of mind. If you're a first time caller, the operator walks you through the process. Give the operator your member number and short description of the issue, and she'll give you an intake number for reference. The attorney will call back within 8 business hours. The attorneys are so polite and helpful. Most issues are resolved with just a letter or phone call from the attorney on your behalf. It's nice to have a champion fighting for the little guys.

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    Price

    Reviewed April 30, 2015

    I have been a LegalShield member for 11 years (even before it had that name). It has given me access to attorneys that I never dreamed possible. I had used a lawyer twice in the first 57 years of my life. Both very expensive. The first 9 years I had the LS membership, I got help on 143 different issues. Only once did I have to pay more than my $17 a month.

    Sometimes they put money back in my pocket that someone had illegally taken from me. The biggest example was the $25,000 that returned to me through their actions from a fraudulent partner in a real estate deal. Sometimes it seemed trivial, but it was still unfair, and I believe in fairness. (A return of $39 to my grandson is the smallest amount I can remember). Sometimes it has been getting my papers in order like my wills. It has also been moving traffic violations that were dismissed, or kept off my driving record. Mostly it has been advice about my rights in a situation, or my responsibilities. It even helps when I don't use it. Just knowing I have a full-service law firm at my back in whatever state I may be in, encourages me to speak up when I feel things aren't fair, and sometimes just my posture on this issue is enough. I love LegalShield.

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    Customer ServicePunctuality & Speed

    Reviewed April 30, 2015

    It has given great peace to have our 3 teenage boys protected when they were driving. They all own their own memberships now, and would not be without it! But, recently my husband replaced a toilet for a widow friend of my mother's... For $50. About 4 months later we got sued by her insurance company. Her bathroom flooded while she was out of town. Her daughter called the Ins. Co. who asked who worked on it last! Our LS Law Firm wrote a letter to them, and we never heard from them again! Oh, did I say they wanted $2700 for his $50 job?!! We LOVE our membership!!

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    Reviewed April 30, 2015

    All I can say is, where has this service been all of my life?! I can't describe the peace of mind I have knowing that my family and I are PROTECTED in the event that we need legal services. And… the fact that the company offers a fabulous comprehensive Identity Theft Plan is just icing on the cake! LegalShield ROCKS!!!

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    Customer Service

    Reviewed April 30, 2015

    My fiance and I were pulled over for changing lanes 7 times while streets were wet. It was a misdemeanor charge for reckless driving. I called my after 5 pm 800 number and they assisted me until the end of my boyfriend getting the ticket. Thank God for the card because they tried to detain and lock him up. So glad we can worry less and live more.

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    Customer ServiceStaff

    Reviewed April 30, 2015

    I used my LegalShield Membership under the 24x7 Emergency Access. My son took me for breakfast and I drove him home, Saturday morning about 11am. We were chatting in the car when two RCMP Officers pulled up and said "you are being detained." I asked "arrested?" "No detained." I said "just me." "No, you and your son." They said "get out of the car and leave your doors open as we are going to search your vehicle." I asked "why am I being detained?" They said suspicion of drug trafficking. I advise that I needed to call my lawyer. They said "no, we are the RCMP officers, just trust us." I said "I am going to call," and I reached in my purse to pull out my LegalShield Membership card. They said "put your hands up." I was so upset I called my husband as I was not thinking clearly he told me to call LegalShield.

    I finally showed the RCMP my card and said either you dial or I will dial. I called through and they immediately verified it was an emergency and put me through to the lawyer on call. I told him why I was being detained and he asked to speak to the officer. I handed my phone to the officer and within less than a minute the officer handed me my phone back, apologized to my son and I and said "Ma’am we are very sorry but we were just doing our job as some neighbor called this in." How embarrassing, frustrating and how long might we have been held had we not been able to call our own lawyer on call for advice and help. Don’t leave home without your LegalShield card! Thank God for LegalShield!

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    Customer ServiceCoverage

    Reviewed April 30, 2015

    Travelling over the Port Mann Bridge in Coquitlam in Feb 2014, my car was hit by ice that broke loose from the wires overhead on the new Port Mann Bridge. My windshield was smashed in 8 places and luckily we managed to stay in our lane and keep driving. I reported the incident to my insurance company as well as the company (TREO) who control the bridge. The windshield was repaired and my insurance company covered the repair but I had to pay a $200 deductible.

    After spending 5 months trying to get my deductible back, I called LegalShield. They suggested that they write a letter on my behalf and within three days, I received a phone call from the law firm informing me that the cheque was being issued by TREO and sent that day. Wow! I should have called them a lot earlier! It wasn't so much the money as it was the principle. Like so many firms, the longer they drag it out the more likely a customer is to give up and forget about it. With my LegalShield membership I never have to worry about having to give up. Thanks Legalshield!

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    Verified purchase

    Reviewed April 30, 2015

    LegalShield represented me in a divorce and made a traumatic life changing experience less traumatic. The attorney saved me thousands of dollars and reduced the stress of going through the divorce. Thank you LegalShield.

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    Customer ServiceSales & Marketing

    Reviewed April 30, 2015

    LegalShield rocks! I have had the opportunity to use my membership multiple times in various ways. The law firm is quick to respond and they know their stuff! I have peace of mind knowing my attorney is just a phone call away. I also love the huge discounts we receive at many businesses just for having a LegalShield membership. Love it!

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    Staff

    Reviewed April 30, 2015

    I have great respect for LegalShield. I'm a single mom of 4 girls and I can't tell you how many battles I had to fight to get paid what I deserved, to get a credit for an unauthorized charge to my account, to be treated with respect from the IRS or have my children treated fairly. As a working single mother I encountered a lot of discrimination! LegalShield fights my battles for me and now I am taken more seriously. My family gets the help we need. It is because of LegalShield that my girls and grandchildren will always have experts, they trust, on their team.

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    Process

    Reviewed April 30, 2015

    3 Years ago I went through the loss of our family home. It was a very intimidating situation, but thanks to LegalShield I was able to make solid choices while going through this process. My law firm made me feel safe and informed. I will never be without this awesome service! Thanks LegalShield.

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    Reviewed April 30, 2015

    We recently refinanced our home. Our Attorneys reviewed our loan papers in a timely fashion and took all the guess work out of what we were signing. It gave us both great peace of mind.

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    Verified purchase

    Reviewed April 30, 2015

    With the help of my law provider firm I received good advice that resulted in getting a check from the bond company for over $6,000. I would never let go of this amazing membership. Now I make better decisions in life knowing I am able to get good advice.

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    Customer ServicePrice

    Reviewed April 30, 2015

    My car was broken into at 3 pm while parked in a shopping plaza on a Saturday afternoon. I immediately called the 24/7 emergency line for my law firm, Parker Stanbury, who helped me to navigate through the situation. As a result, I ended up getting advice from THREE different types of attorneys for the one incident, with no additional cost outside of my monthly membership. Without my LegalShield membership, I would not have known to consult three different attorneys.

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    Reviewed April 30, 2015

    THE SERVICE IS OUTSTANDING. I got expert counsel on a traffic issue (no fine, no points, no traffic school). Also got a comprehensive living Will done and won a battle against an giant insurance company regarding an unfair determination on a claim.

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    Verified purchase

    Reviewed April 30, 2015

    I have been a member of LegalShield for over 8 years. My family and I have used our membership dozens of times. This membership gives me peace of mind and has saved us in excess of $10000.

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    Verified purchase

    Reviewed April 30, 2015

    LegalShield is just amazing. First month was able to save 700 on an issue with a cable company. I recommend if you don't have it… GET IT!!! LegalShield is just a blessing to have!!!

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    Verified purchase

    Reviewed April 30, 2015

    This service is of great value to me & my family! I will always have the membership!

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    Verified purchase
    Staff

    Reviewed April 30, 2015

    An absolutely phenomenal service that has helped me out a variety amount of times.

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    Staff

    Reviewed April 30, 2015

    When accessing the Law firm with a child support matter, they provided peace of mind consultation. I was recommended to one of our referral attorneys & they not only gave me the 25% discount but the courtroom representation was solid!

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    CoverageStaff

    Reviewed April 30, 2015

    My law firm is working on a case where my insurance company did not provide the coverage that they had informed me that I was covered by. I have been in contact with the attorney a number of times and a letter has been written to my insurance agent. Still waiting on the outcome but it has the potential of getting a check in excess of $2,300. Very professional service, will never do without it.

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    Customer Service

    Reviewed April 30, 2015

    I am always called back right away and give helpful information. I have had numerous letters written on my behalf, a will drafted and used them for traffic tickets. Love LegalShield.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2015

    I was traveling from Dayton, OH to Memphis, TN to a festival. My plane was late leaving Dayton, therefore missing my connecting flight in St. Louis, MO that left the airport 15 minutes early. I was put up in a hotel. When I got to the hotel (late in the evening), I went to my room, then came back downstairs to get something to eat. I took the elevator to the lobby. However, the door wouldn't open, and I was stuck in the elevator. All of a sudden, smoke began to fill the elevator as I pushed buttons and yelled for help. It took about 20-25 minutes before I was rescued by the Fire Dept. and taken to ER where I waited for 8 hrs, treated and released.

    That morning, I was shuttled back to the airport to catch my flight. Upon arriving home, the hotel manager called me and offered me $500 for pain and suffering. I refused the offer and contacted my law firm. The attorney was very courteous, and advised me step by step what to say when I responded to the hotel manager. I was then contacted by the hotel's atty. In the end, I received a check for requested amt. and my hosp. bill was also paid in full. I also received a voucher from the airlines toward future travel with that airlines. The attorney that assisted me with this issue was very professional and courteous. I would recommend LegalShield for any legal issues, large or small.

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    Customer Service

    Reviewed April 30, 2015

    I had a Telephone Service Provider that charged me a huge bill and all I got was "dropped" calls over a 3-4 month period trying to make calls, talking to prospective members and prospective Associates, then the call would drop. It was frustrating. The service provider said they were having new towers installed and they would imburse me $25. I called my LS lawyers. They wrote a letter to the Service Provider and my bill was "dropped" entirely and I switched Providers. The V... service provider I have now is awesome Thanks to LegalShield.

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    Customer Service

    Reviewed April 30, 2015

    Life happens without our permission on a regular basis. And oftentimes, legal issues are a result. Rather than being a victim of circumstances beyond my control, I live life empowered because I am just a phone call away from my law firm at any moment, on any day at any time. And because I am a part of the LegalShield family and their #1 client, I am always treated with respect and courtesy. Thank you LegalShield.

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    Staff

    Reviewed April 30, 2015

    The main reason I purchased the membership is to make sure my sons were protected just in case they were harassed by CPD. When my oldest son was 16 years old he was stopped for no reason. He was asked for ID and was treated less than human. He handed them his ID along with his LegalShield card. Once the police read the LegalShield card, the police attitude changed and asked him to be careful. Peace of mind when my sons are not around is what I enjoy. Other services such as document review, return of money when overcharge, and correction of faulty jobs is icing on the cake.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 30, 2015

    I have been a LegalShield member for 4 consecutive years. I have saved approx. $3000.00 in contract reviews (mortgage & car lease). I have kept my driver’s lic and points off my licence after facing traffic violations. I have gained satisfaction with unscrupulous business practices by having a letter written on my behalf by my provider law firm. Also, when I call for advice on an issue I received prompt, courteous, & professional help. For 19.95 per month the value far exceeds the nominal fee. I have not had to use my ID theft services, but it's a must have and at 9.95 added on it's a no brainer.

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    Customer Service

    Reviewed April 30, 2015

    We've owned a LegalShield membership for over 10 years. We use this service several times a month. It peace of mind to be able to call a lawyer, ask them a legal question and not receive a bill. We update our Wills annually at no extra cost. Love the service.

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    Contract & Terms

    Reviewed April 30, 2015

    What a great feeling being able to send in a contract to your LegalShield provider law firm for a company you might be hiring to perform service for you so an experienced attorney can give you knowledgeable information you can use to help you decide whether or not to hire "said" service. No extra bill in the mail to me either because contract/document review is part of our membership. Thank you LegalShield!

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    Reviewed April 30, 2015

    I've used the membership over and over and I'm always amazed that I have this kind of access. This is the best kept secret in the world.

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    Reviewed April 30, 2015

    We have used Maguire & Schneider, our Ohio law firm many times. The service has always been way above our expectations. We had difficulty getting a refund from our trash company. We sent a check for three months worth of service. Two days later we received a letter saying they would no longer pick up yard waste. We couldn't burn it and there was no other way to get rid of it. After two months I called the law firm. We had our check in two days.

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    Customer ServiceInstallation & SetupStaff

    Reviewed April 30, 2015

    My property in the state of California was damaged by heavy rain (roof, inside wall and carpet). The HOA was properly informed, phone calls, letters and pictures of repairs needed. After 6 months with "NO" response from my HOA to schedule repairs, I contacted my LegalShield's law firm in Nevada. They immediately gave me access to my LegalShield's law firm in California, in which again the property was located.

    A letter was written on my behalf by LegalShield CA law firm to the Board of Directors of the HOA outlining all the HOA codes. A simple letter from the law firm was sufficient enough to get the HOA Board of Directors immediate attention. Within a month of this letter written by my LegalShield's law firms, my problems were solved. The roof was repaired, they replaced the inside wall and since this caused damage to the carpet, they also paid to have new carpet installed.

    Want to thank my LegalShield law firms, both in NV and CA. ** Member since 2007.

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    Verified purchase

    Reviewed April 30, 2015

    The service I have received from my provider law firm with LegalShield has been exemplary. They have gone above and beyond by calling me in the evening when it was more convenient and giving me advice on how to handle a situation without having to pay them under the 25% discount. I will never be without my LegalShield membership!

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    Verified purchase

    Reviewed April 29, 2015

    My attorney wrote letters, consulted and reviewed all my documents; took us 3 years get our loan to modified. Thanks for this membership.

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    Price

    Reviewed April 29, 2015

    I have been a LegalShield member for almost 4 years and have used their service several times to speak with attorneys, ask questions and get legal advice, have letters and contracts reviewed, as well as having the attorneys write letters for me. Not only has it has saved me several thousand dollars, it has also given me access to attorneys in California where I now live as well as Florida where I grew up and still own property. It's an incredible bargain given its price, but the empowerment and peace of mind it brings is priceless.

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    CoveragePrice

    Reviewed April 29, 2015

    Great service at an affordable price. It covers my entire family for less than a sweet tea a day. I have used this service since 2006. Wouldn't be without it.

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    Verified purchase

    Reviewed April 29, 2015

    I am quite happy with the service!

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    Verified purchase
    Customer Service

    Reviewed April 29, 2015

    I bought a used generator from a business which quickly developed problems and did not work. After not receiving an appropriate response from the business I called LegalShield's Provider law firm. Response to my need/inquiry was immediate and solid in terms of advice with the result of a response from the business the following day and a refund of the purchase of the generator.

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    Customer ServiceStaff

    Reviewed April 29, 2015

    LegalShield helped me get a refund in the amount of $1750 from a contractor who did faulty work. I attempted for 3 months to get them to either repair the problem or refund my money with no success. They even stopped taking my calls. All it took was 1 letter from LegalShield and one week later had a check in my hands! This one issue paid for my membership for the next 5 years! More than happy with the service they provided me. Thank you!

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    Customer ServicePunctuality & Speed

    Reviewed April 29, 2015

    I've called them at least 6 times in the last two months to ask about things in various areas of law. Every time I made a phone appointment with the lawyer they were available. Two of the times I had a phone appointment with them I actually got busy and forgot... so they called me! They've given me answers to all of my questions even contacted me later to make sure I got all my answers taken care of.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2015

    On Jan 18th, 2012 at 1:00 in the afternoon while I was at work in the middle of A pedicure I got a call from my son's half brother in Arizona stating that ** just been arrested and was in the back of a police car heading to jail. Obviously with me in Nevada and him in Arizona there wasn't a lot I can do at the moment. Besides I was at the middle of my day. I literally left my client, made an emergency phone call and immediately within a minute or so not really sure exactly how long it was but it wasn't very long I had an attorney from Arizona named ** on the phone with me.

    My son has a membership as well and she advised me about what would happen next. She first calmed me down. She related to me and she helped me not to have a panic attack. She told me what my next step should be and what I should expect and what to do next. Even though my son was not mature enough and had never been in trouble, he was scared. He did not know what to do. I was so grateful to have her to tell me what to expect and she also told me to call her back if I had any other questions. I also called her back a week later and got her again and she was able to help me once again with things that I needed to know. That emergency access is what helped me to get the right information and for that I will ever be so grateful.

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    Contract & TermsStaff

    Reviewed April 29, 2015

    I have used the LegalShield services over 70 times without receiving a bill. These include traffic court representations, numerous contract reviews, estate documents, numerous business and tax consultations, several consumer dispute resolutions, and the list goes on. I can't see being without this kind of help!

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    Customer Service

    Reviewed April 29, 2015

    I was overcharged by $107 on my phone bill after I changed calling plans. After I got nowhere with customer service, I called my LegalShield law firm, they sent a letter to the phone company, and within 10 days the phone company refunded the overcharged amount. LegalShield works!

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    Price

    Reviewed April 29, 2015

    Recently my husband and I went shopping for a car. When we were ready to purchase the dealership presented us with a contract to sign. We had our LegalShield attorney ready to review the contract and faxed the contract to him. He helped negotiate $800 off the cost of our new car. Didn't cost us anymore than our monthly fee. We are so grateful for our LegalShield membership with top attorneys and exceptional service.

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    Staff

    Reviewed April 29, 2015

    When we first got the LegalShield membership, all we needed was our will (included as a gift just by signing up). We saved $1400 by not going to a traditional lawyer who charges by the hour. Then we weren't sure if we were gonna use the membership again (because we're good people), but we had a problem with our neighbor and asked a lawyer what our rights were. Since then my husband received a traffic ticket and had a lawyer represented him in court. He was first up and got his fine reduced. At this time, we are in communication with a lawyer about our rights regarding a recall that's not being fixed in a timely manner. This membership gives us a peace of mind as homeowners and parents of two young boys. Thank you LegalShield!

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    Staff

    Reviewed April 29, 2015

    I have been a happy member with LegalShield since November 2014. I have already called my firm four times with separate questions related to employment, traffic, taxes and my HOA for our home. People don't think or realize they need legal advice but it's amazing how often questions come up where I find having the advice of an attorney is beneficial. I also have the identity theft protection plan for my whole family. It's great knowing that in our technology driven society my family's identity will be protected and restored in the event somebody tries to defraud us.

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    Reviewed April 29, 2015

    I have used my membership many times! We have own our membership for 20 years. The membership has saved us hundreds of $$. We wouldn't be without our membership.

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    Customer ServiceCoveragePriceStaff

    Reviewed April 29, 2015

    I have been a member for 15 years with LegalShield. I can not say enough about The Anderson Law Firm here in Alabama. Once again they have proved to be an asset to me and my family. I was having an issue with a large corp in NYC that I felt owed me a refund but after several attempts of calling and emailing them asking for a refund. Which they said it was their policy to not give refunds even after they had not delivered what they promised and continued to change the rules of the company numerous times over the course of the past year. So as always when I feel like I'm being taken advantage of I called LegalShield and spoke with attorney ** who listened for 20 minutes patiently taking notes and making sure he understood how and why I felt I was taken advantage of. He ask me to send him some of the paperwork I had on the company for his review.

    He called me back the next day after reviewing the documents and told me he would be sending them a letter explaining why they should refund my money. A few days later I got a phone call from the compliance dept of the company in NY who wouldn't talk with me before! Asking how he could help me resolve my problem and get my money refunded to me. Well to bring this story to an end I was given a full refund of $3800 because I am a LegalShield member who had a great attorney who cares about me.

    So by using my membership it cost me nothing for Consultation with Mr ** along with document review and having him intercede on my behalf with a letter to the company. And the best part is that I was not charged one dime out of pocket for the attorney's services - it was all covered as part of my small monthly membership fee. So as a 15 year member let me say this is just one story of many I have had over the years as a member. If you don't own this membership let me encourage you to get one today.

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    Customer Service

    Reviewed April 29, 2015

    My 13 year old daughter was horrified about dissecting a frog in high school and cried to me over it. She asked me if I could call LegalShield which I did and they wrote a two page letter. She now can do an alternative project, without being traumatized. As a father I never would have called a top law firm & spend 100's & 100's of dollars to have this resolved but as a LegalShield member, I just picked up the phone & found out what our rights were. What a blessing the service has been for my family.

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    Customer Service

    Reviewed April 29, 2015

    LegalShield gives CORRECT answers! To help me know and understand my Legal Rights. And, what I can or cannot do about a situation, and how to go about the action steps necessary to resolve it. Protects my Identity, in ALL areas. With IMMEDIATE notifications of any breach and provides COMPLETE RESTORATION! Provides peace of mind, to know I have someone to call anytime for anything in ANY Legal situation.

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    Staff

    Reviewed April 29, 2015

    I was over in the city of San Mateo riding my Segway down the sidewalk. (I have MS so my doctors wrote a prescription for a Segway because I can still stand so I didn't want to sit down in a electric wheelchair.) As I came up to a really nice restaurant that sets tables outside during the daytime on the sidewalk. There were 4 elderly ladies sitting talking after they had finished their lunch. I probably could have gotten by but it would have been closed so I stopped and asked one of them if she would move up so I could go by. She look at me even with my handicap sign being visible told me NO she wouldn't.

    Before I could say anything a police officer was driving by and they waved him over. Soon as he walked up they said I was harassing them. The officer looked at me and said, "Maybe you shouldn't be on the sidewalk with that." I showed him a letter I carry on my Segway from our law firm showing I am disabled and this is how I get around. He then told them they had to move forward and let me go by. Then she told the police officer what if she didn't? Haha. He told her it was her choice move out of my way and let me go by. Or he will go inside and have the owner take all the tables and chairs off the sidewalk.

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    Verified purchase

    Reviewed April 29, 2015

    LegalShield has truly been my saving Grace. I have had the service since 2002 and every time I have had to use it they have come through for me. My Mom also has the service and it has helped her several times also. I love LegalShield.

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    Verified purchase

    Reviewed April 29, 2015

    I call my law firm about a debt settlement letter I received. They were offering to settle for less than I owed, it was more than I had, so I spoke to my lawyer. He reviewed all papers, then he instructed what to say, basically a scripts to negotiate for myself. I was able to save 6K dollars. Thank you LS.

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    Customer ServiceContract & Terms

    Reviewed April 29, 2015

    Had $2300 contract with company to help our son with College Planning. After various calls to them, to give them a chance to resolve breach of contract they kept giving us the run-around. One letter written by LegalShield attorney, and sent certified got us a full refund within two weeks!

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    Verified purchase

    Reviewed April 29, 2015

    I received a collection letter for over $300 for Kaiser services I didn't request nor receive. I contacted my law firm Parker Stanbury and they sent a letter to the collection company. LegalShield saved me $300.

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    Verified purchase

    Reviewed April 29, 2015

    About a year ago I received a traffic ticket in which I really didn't deserve. At the same time I have to admit that I was a little excited to be able to use my membership in this area. I contacted my attorney, shared with her the events that took place that day. To my surprise I find out from my attorney that the citation I'd gotten carried a felony. I wasn't happy but I did exactly as instructed and was exonerated without any penalties or fees.

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    Customer ServiceStaff

    Reviewed April 29, 2015

    The service was awesome. So prompt! They say they have like 8 business hours to call you with the right attorney, but I got called in less than 1 hour. He answered all my questions and even offered to write a letter on my behalf. I was relieved after I spoke to him. Great service!! Wouldn't be without it.

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    Verified purchase

    Reviewed April 29, 2015

    I had received a speeding ticket as I was rushing to pick my son up from school and immediately contacted my provider Law Firm. The attorney went to court on my behalf and ticket was reduced to a parking violation without points and NO traffic school. I recommend LegalShield to everyone!

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    Verified purchase

    Reviewed April 29, 2015

    I can't say how much I love and appreciate my LegalShield membership! I received a financial demand email about a Google searched image I used on my blog that apparently was a copyrighted image. I called my law firm and asked for help. They advised me on the law, what I should have done to protect myself from that (which was great information to know for future blog posts), and proceeded to offer to write a letter on my behalf, stating I wasn't acting in a malicious way and asking for the demand to be dropped. I haven't heard anything else yet but if I do, I have confidence knowing provider law firm, Parker Stanbury, has my back! Thanks, LegalShield.

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    Verified purchase

    Reviewed April 29, 2015

    Got pulled over. Officer said I was speeding. I wasn't absolutely sure if I was or not so I called the law firm. They wound up going to court for me and having the ticket completely thrown out saving me Hundreds of Dollars and not costing me anything other than my monthly Premium. Super Happy!

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    Customer ServiceStaff

    Reviewed April 29, 2015

    My wife passed 5 years ago, but 3 women were using her identity saying they were my wife in three states. I was threatened with jail in Florida. Called and was advised what to do and with 2 phone calls and three certified letters $500,000 in false claims went away. LegalShield is great.

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    Customer Service

    Reviewed April 29, 2015

    I have used the service over 15 times. I always get great customer service and the proper assistance. Sometimes they don't tell me what I want to hear. But they tell me what is right and legal.

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    Staff

    Reviewed April 29, 2015

    Awesome service from LegalShield lawyers. I have been a member since 2002 and am very happy. Thank you LegalShield for the peace of mind.

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    Customer Service

    Reviewed April 29, 2015

    We've used it over 25 times. We always get a callback well within the promised time. And the service has been excellent, saving us both time and money, and helping us make better decisions than we might have made on our own. Highly recommend!

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    Customer ServiceSales & Marketing

    Reviewed April 29, 2015

    Thank you LegalShield! I've had countless questions and never waste time anymore researching or worrying about situations I can just call my law firm about. My parents used their membership for an attorney's help pushing a refinance through for their house, causing the mortgage to go from $1300 to $700 a month. I've reduced a speeding ticket fine of $450 by half just using my LegalShield attorney's advice. I've escaped a debt collection scam online, clarified my rights in countless situations and used the thorough identity theft monitoring and help monthly. Will never give up my membership.

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    Customer ServiceContract & TermsPrice

    Reviewed April 29, 2015

    I would not be without this membership. The very first time I used the services I had a $2300 issue with a company that sells timeshares for timeshare owners. They were not delivering on what they promised to do and when I wanted a refund, they said I could not get my money back. I called my provider law firm and the attorney told me to fax over contract I signed. The attorney reviewed my contract and said they will send a letter because the company is in breach of contract and had to refund money.

    The only thing I pay is $19.95 per month. Phone consultation, contract/document review and letter sent was part of the monthly membership so those services were at no extra cost. This is just a few of many things the membership does and the $2300 we were able to get back pays for our membership for the next few years. This is one of the many ways LegalShield has helped us save money. I truly believe you will save more money by having the membership and can potentially lose money by not having it.

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    Customer ServiceStaff

    Reviewed April 29, 2015

    As a 13 year member of LegalShield, I highly recommend this service. I have used my membership dozens of times and it has saved me a lot of money, time, and stress. A couple examples of how I've used the service:

    1. I received a speeding ticket & was not eligible for traffic school (due to attending in the previous 18 months). The attorney at LegalShield wrote a letter on my behalf and I was granted traffic school and my fine was reduced. This kept 2 points off of my driving record, saving me thousands in insurance premiums for the 3 years the points would have remained on my driving record.

    2. I was overcharged almost $400 by my cell phone company. After calling their customer service department, both the representative & their supervisor told me I had to pay the charges or my phone would be turned off and my account would be sent to collections. I called LegalShield and they wrote a letter for me. As a result, I received a full credit for the amount I was overcharged and an apology phone call.

    Being a LegalShield member has given me peace of mind knowing that I have access to my rights and that I am protected for any legal or identity theft issue that may occur in the future.

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    Verified purchase

    Reviewed April 29, 2015

    I have had the LegalShield legal and ID theft plan for over 6 years and from my experience this is absolutely the best service available on the market today. I have used it on so many occasions over the years and have never been disappointed, not to mention the thousands of dollars I have saved for both legal and ID theft issues! Highly recommend this service to every person/family/business.

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    Customer ServiceCoverage

    Reviewed April 29, 2015

    I had a situation where I wasn't receiving good cell phone coverage in my home from my previous cell phone provider. For a period of about three months I did not have adequate service in my house. I continuously dropped calls, would not receive incoming calls, or had a hard time making outbound calls. I contacted my previous provider and let them know that I was experiencing difficulty. The only resolution that they offered me was a $30 credit.

    I proceeded to change carriers after three months of horrible service. My previous cell phone provider decided that they wanted to charge me a $500 early termination fee. I did not feel that I should have to pay that so I contacted LegalShield to see what my rights were. They wrote a letter on my behalf and sent it to my previous provider. The next thing you know, I got a phone call from the legal department of my previous cell phone provider letting me know that they received correspondence from my attorney, and that they were waiving my $500 early termination fee.

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    Reviewed April 29, 2015

    Sometime in September, 2009 I had applied for private education loan in the amount of @ $2500. Over the course of my monthly payments, I had overpaid in the amount of $1419.65. The reason for that is that Tuition Options never sent me a notification that my loan had been paid off. It took me quite a while (@ 6 months even going to the school for support) before my request for my refund got attention. On November 4, 2014 Parker Stanbury LLP wrote a demand letter on my behalf which resulted to an apology letter dated December 12. I got my refund in form of cashier’s check in the amount of $1419.65 dated December 22. My LegalShield membership is empowering, never again to be taken advantage of!

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    Reviewed April 29, 2015

    Between the months of February and June of 2014, LegalShield attorneys were instrumental in assisting my family and I to legally terminate a rental lease. When we contacted our Illinois provider law firm regarding our landlord's failure to make repairs in a timely manner, the attorney asked for a copy of our lease. Upon reviewing the lease, the attorney advised us of several discrepancies in the lease which gave us the options of voluntarily terminating the lease with a written 30-day notice to the landlord and also an option to seek treble damages from the landlord due to not specifying which financial institution our security deposit was being held at. At our request, the attorney wrote several letters of demand to the landlord prior to finally preparing and sending our 30-day notice which was accepted in lieu of a lawsuit. I have been a member of LegalShield for more than 10 years and will gladly recommend this service for anyone!

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    Reviewed April 29, 2015

    We had a small increase on a utility bill, so we checked it out. It turns out the increase was on an add-on we never approved. They offered a refund of 3 months, then 1 year, then 2 years take it or leave it. Then we asked, how long had we been paying?? Over 9 years & it coincided with us moving. We had LegalShield send a letter & 2 weeks later we received a check for just over $2,000. Thank you LegalShield!!

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    Contract & Terms

    Reviewed April 29, 2015

    In the last month I have had LegalShield / Watson Goepel review a few contracts and the lawyers in each case got back to me in better than expected time and reported back to me much faster than expected. The explanation in both cases was helpful in helping me make a decision regarding future business with the contract company. I'd highly recommend LegalShield.

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    Customer ServicePricePunctuality & Speed

    Reviewed April 29, 2015

    I have been a LegalShield member for 1 year and 3 months. In that time, I have opened 18 different files regarding issues I was dealing with. I have spoken with my Attorneys many more times than that. My concerns were handled promptly and I was kept in the loop via emails and phone calls. I received the positive results I was expecting each time. It is a comfort to know that my rights are protected 24/7 anywhere in the USA and that I can get advice about any legal issue and not have to worry about being billed huge fees.

    I have also just upgrade my Identity Theft Protection to the premium plan and now all areas of my personal information are being monitored and I know that I will be notified immediately of any suspicious activity tied to my persona, but more importantly, that I will have professional investigators and Attorneys to help me in the event I should become the victim of identity theft, all with one phone call! Also because I became a member, my wife and I both have our Wills in hand, professionally done by our Attorneys at no additional charge. Total happy to be a Member and with the small cost for all these protections!

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    Customer ServicePriceStaff

    Reviewed April 29, 2015

    LegalShield has been an outstanding benefit to me and my family. The provider law firms have given me solid, legal advice at an affordable price. I've been able to move forward with many issues with confidence, knowing what my legal rights are. And I don't hesitate to call my law firm with any question, regardless of how small an issue I think it may be. Both the law firm and the staff at LegalShield are friendly, professional, and thorough. "Customer service" is truly alive and well at LegalShield. They bend over backwards to make sure I'm a satisfied member. I won't leave home without my LegalShield membership card.

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    Customer ServicePriceStaff

    Reviewed April 29, 2015

    Having my LegalShield Family and Identity Theft memberships gives me peace of mind as a single, self-employed person. Just knowing that help is literally a phone call away no matter where I am in the country is simply priceless and I know I'm not alone. I've used my LegalShield membership for everything from simply asking business, tax-related, and real estate related questions of the attorneys in different states to having them write letters for me and just checking in for another opinion when I need advice. This is way better than Googling and relying on other people who are not experts and don't know the law. I am keeping my LegalShield memberships for life! It's unbelievable that it costs so little to have peace of mind in my wallet and my phone.

    I highly recommend you get and use LegalShield's Family, Business and Identity Theft Plans along with all the perks of membership. It's one of the greatest kept secrets in North America! Just get it for your family members, employees and/or business entity, learn what you got and use it! Imagine, you can just pick up the phone, ask a question and have an experienced attorney call you back without worrying about paying for the minutes talking to them! Priceless!

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    Verified purchase

    Reviewed April 29, 2015

    I received a debt collection letter, requesting payment of an 8 year old debt which I had completely forgotten about. So I tapped the app and called my LegalShield provider Law Firm and they requested that I fax them a copy of the letter.

    After reviewing it, they discovered that the debt was past the statute of limitation in my state and because of that, the debt Collection agency had no legal grounds to collect the debt and that they would draft a letter warning them that their attempt to collect said debt is in violation of the Fair Debt Collection Practices Act and that legal action can and will be taken against them if they continued their attempt to collect.

    In addition, if the debt appeared on my credit report, it could be removed immediately because it was beyond the statute of limitation in California. Therefore, it also was removed from my credit report which improved my credit score. Thanks to LegalShield.

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    Reviewed April 29, 2015

    LegalShield is one of the best products/services that I have ever owned or been a member of! The value, quality and quantity that you get for your monthly membership fee is the BEST value around! I'll never go without it. Just simply the best!

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    Verified purchase

    Reviewed April 29, 2015

    I have been a LegalShield member for 4 years. There has NEVER been a time that I have not been pleased with the service and the value. I have used my membership countless times. I may not have been pleased with the outcome of my situation, but the services that were promised were rendered. The advice was honest and truthful. The law is the law and in the situations where I was not pleased it was simply because the law was unjust...the law firm provider and the LegalShield service was top notch! I believe that this is a service that I will keep forever!!

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    Customer Service

    Reviewed April 29, 2015

    I could think of couple of things LegalShield has help me with. One that stands out the most -- We have Homeowners Association. Parking is restricted. Our son called us one day said the car was not where he parked it. Didn't see it anywhere. Come to find out it was towed. Had to pay $200.00 to get car back. Called the Law firm. Told them what happen. They wrote a letter on our behalf. In less than a week we got our money back.

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    Reviewed April 29, 2015

    Child Custody Issue. I used the LegalShield membership in this matter and was VERY pleased with the advice and consultation from the Las Vegas Law Firm Dempsey, Roberts & Smith.

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    Reviewed April 29, 2015

    We applied for a home loan to reduce the interest rate when the bank said we had a delinquent. After inquiring, we learned it'd been medical ID Theft. We contacted our LegalShield law firm who write a letter and directed us to KROLL, Inc. After both did their due diligence, we received our loan.

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    Price

    Reviewed April 29, 2015

    I have worked in the legal field for 20 years. I understand the value of having access to attorney advice. I appreciate the privilege of having affordable access to a full service law firm in 49 States. I've used the service for my Will, for an issue with Fastrak, my cell phone company and questions about how to file my taxes as a new business owner. I would recommend LegalShield for every family and small business owner.

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    Customer ServiceStaff

    Reviewed April 29, 2015

    I insured a package I shipped to my client in Normal for $1400. USPS lost the shipment and after filing 2 claims they sent me a check for $60. I called my provider law firm and they wrote a letter on my behalf. After some time passed, I contacted USPS to see what's going on and customer care wasn't so caring. So I called my attorney, seeking legal advice. The attorney asked if I had contacted the lady that was on the letter for the legal department of USPS and I said "no." So I called her, explained the situation. She asked for a copy of our receipt and in 5 minutes I get an email from her apologizing, and they will cut a check for $1340 and I should receive the check in 7-10 business days. And I'm happy to say I received that check in that promised time.

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    Customer Service

    Reviewed April 29, 2015

    LegalShield has been a big impact in my personal life. When I was first introduced to what LegalShield has to offer I didn't truly understand how powerful it was until I used it myself. I was able to have my lawyer write a letter to this particular company that stated I had a outstanding balance and was threatening to damage my credit. The next day I called my attorney and they asked me to send that document in. It was a company that I did use their products but I knew I didn't have a debt. They immediately responded to the letter my attorney sent and stating, "We'll no longer be pursuing this matter." I appreciate and thankful my friend who introduced me to Legal Shield.

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    Price

    Reviewed April 29, 2015

    It's not easy to go through the immigration process, but it's easier with LegalShield. I did everything myself for my wife's papers, but I wanted to make sure that the letter I wrote and that my documents were notarized. Legal Shield is an easy and affordable way to support you while you are going through the immigration process.

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    Reviewed April 29, 2015

    Asked neighbor to quit parking in grass and running over my stones and also stop turning around in driveway where I park my car. LegalShield attorney wrote the neighbor a letter and was told to stop or could be charged with 3rd degree trespassing and possibly be sued. It stopped the problem that I tried to fix for many years. Thank you LegalShield. Peace of mind just for my membership.

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    Customer Service

    Reviewed April 29, 2015

    Recently someone hijacked my Verizon mobile account and ordered 2 new phones and paid the bill with a stolen credit card. After spending almost 20 hours (this membership has taught me to document everything) on the phone trying to fix a mistake that was not mine, I found that "customer service" did not provide much service, and the adage "the customer is always right" does not apply. After calling my provider law firm and explaining my situation, they sent a letter to Verizon on my behalf, resulting in my receiving a call from a regional customer service manager who removed the fraudulent charges and credited my account an additional $160 for the time I spent trying to resolve this on my own. LegalShield rocks.

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    Customer Service

    Reviewed April 29, 2015

    Have written several letters over the years for me at NO additional cost! Had a problem a year ago with a laptop computer where the company expected me to send it in for a 3rd time to be "serviced." A follow up call from my provider law and I received a new computer without further hassle.

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    Reviewed April 29, 2015

    Thank you LegalShield for the peace of mind we are able to have as a family due to being a happy client. Our program saved us $5500 on the purchase of our first home when the real estate agents notified us that we owe them $5500.

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    Contract & Terms

    Reviewed April 29, 2015

    I had one of our lawyer's review a contract for me before I signed it. After promptly reviewing the contract, I was informed that on "page 2, paragraph 2, the grammar was incorrect." When I was told that by the lawyer, I first thought to myself; "I wasn't asking for a grammar checker." But then I realized how thorough of a review on the contract she did for me. And other than my regular very inexpensive monthly membership, I didn't have to pay for that review of that contract.

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    Customer Service

    Reviewed April 29, 2015

    My family and friends have countless identity theft stories and we feel very safe and secure knowing we have this protection through LegalShield. Customer service is easily available to answer questions as well. I wish the enrollment page online was less confusing.

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    Customer Service

    Reviewed April 29, 2015

    I have been a member of LegalShield 1998. I've used it many times and appreciate how simple yet effective it can be. I literally am on the phone with a top notch attorney within minutes. One of my favorite stories is about an enormous speed bump that was placed in my neighborhood. It was so huge that it scratched my brand new Mustang every time I went over it. After getting nowhere with the HOA president, my law firm, Merritt and Webb wrote one letter to the same HOA president who this time decided to help. Within 5 days a crew of men were on the scene and sandblasted it down to a more reasonable size. Sparks fly when you get a lawyer involved. LegalShield member for life!

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    PricePunctuality & SpeedStaffProcess

    Reviewed April 29, 2015

    I was stuck in a marriage I could NOT afford to get out of. It would of cost me over 2 grand to deal with a lawyer and as a single mom that just was not possible for me. I was introduced to LegalShield by a respected friend and 3 months after signing up, I quickly and easily resolved my dissolution of marriage. The attorneys were respectful and friendly! My hand was held through the whole process and I was amazed by how easy it was to get through!

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    Staff

    Reviewed April 29, 2015

    LegalShield is an incredible service and was a tremendous help to us when we bought our home. When we bought our Dream Home, a problem with the title happened even after the escrow closed and we found out there was a lien on our property. Talk about a legal problem and worrying about the legal costs. Especially when the problem involves the title to your home. I couldn't believe that after a title search and we were told we had a clear title, that a lien from the County in which the house sits surfaced. Yes, there was a lien, from the county, for an outstanding sewage bill against it. We did everything the way you're supposed to do and never dreamed we'd be faced with a legal situation.

    After trying to deal with the escrow company, the seller's agent, and the county, and getting no where, I contacted my LegalShield Provider Law Firm. They wrote one letter on my behalf to the party that was responsible for paying the county sewage bill prior to us owning the home and the lien was removed. What took me weeks with no results took LegalShield only a few days and one letter. I was not charged for the letter that saved me countless hours and legal fees to resolve the legal situation. Thank You LegalShield! Our family will never be without this service.

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    Price

    Reviewed April 29, 2015

    Where else can a 29 year old go and get competent legal advice a farthing of the cost? I have used these services dozens of times not because I'm a criminal but because it helps me save money, make better informed decisions and keeps me productive at work. I can't tell you how lost I am when it comes to identity theft. I don't know where to start, how long it will take or the costs involved. Having an identity theft policy without having access to 24/7 legal counsel is useless. You need both and LegalShield is the only company doing offering this.

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    Reviewed April 29, 2015

    I have been a LegalShield membership since 2004. I have used my membership over 100 times in the last 11 years from trivial things to traumatic situations. Recently I received a bill from my Home Owners Association stating that I owed an additional $395 to the association for extra fees I incurred. I knew this was not the case and contacted the Association only for them to tell me they were legitimate and I needed to pay them. I let them know that this was not the case and I wasn't going to pay them. Their response was, "Ok we will send you to collections then." I called my LegalShield Attorney who reviewed the statement I received, advised me on the situation and contacted the home owners association on behalf. Well the tune sure changed when my attorney called them and the fees were waived. I am a LegalShield member for life!!!

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    Reviewed April 29, 2015

    My husband & I have been members for almost 3 years now, and we will never be without this service! It has saved us thousands in legal fees and lets us sleep soundly at night knowing that our rights and identities are protected. Everyone should have this service!

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    Customer Service

    Reviewed April 29, 2015

    I will never be without my LegalShield membership! My phone service was inaccurately disconnected by A*T, who after I contacted them was going to do nothing about it. After one letter from the law firm, my service was immediately restored! I love LegalShield!

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    Customer Service

    Reviewed April 29, 2015

    The very first time I called in to LegalShield they advised me about a traffic ticket situation. From that one phone call I received advice that saved me $140! I've been a member for over 3 years now and use my membership about a dozen times a year. I get tremendously value for what I pay monthly and would keep my membership over any other service I have!

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    Reviewed April 29, 2015

    Wasn't a reality until now. A company that has came together by a accident. Literally after reading about Legal Shield I realized. Our forefathers created our justice system and now a company making it our rights. Making Equal Justice Under Law a true reality; Legal Shield. I have been a member for over 10 years now. I'm a member for life! Have used the law firm 40 times and shocked every time I use it.

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    Reviewed April 29, 2015

    I had an issue with a government agency. My provider attorney counseled me on the best course of action which led to a favorable outcome.

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    Price

    Reviewed April 29, 2015

    One day I received a notice that I had lost all my demerit points as was going to lose my license for 3 months. Being self employed this was not good. I called LegalShield to see what I could do, they put me in contact with a retired police officer. I gave my driving abstract to him, within 2 days I got my license back with a check in the mail for $110. There was an additional cost for the retired cop's fees of $160 so minus what I got back in the mail it cost me $50 to have my license back. Was a small price to pay. Thank you LegalShield. I will never be without you.

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    Reviewed April 29, 2015

    We have had our legal & identity theft plans for over 5 years. Used it over 90 times in 16 different areas of law in 5 states so far. We especially make sure to use them to review multiple contracts before making a decision on which company to work with making us more informed and protected homeowners. We also saved more money using our member hotel discounts, than our plan even costs in a year. I wish we had this plan since we were 18 yrs old, as we are still paying for the ignorant decisions of our 20s without the plans. However, we are very grateful to be able to teach the kids to always check their rights.

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    Reviewed April 29, 2015

    I am a Small Business owner and the very first time I used My LegalShield membership was for a small claims case I had against a company that owed me $8000.00 for services rendered & Refused to pay me. The referral partner attorney attended several court appearances on my behalf and won the Judgement in my favor. My Bill should have been about $5000.00 but it was much, much less! I will keep this membership forever!

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    LegalShield Company Information

    Social media:
    Company Name:
    LegalShield
    Company Type:
    Private
    Year Founded:
    1972
    Formerly Named:
    Pre-Paid Legal Services, Inc.
    Address:
    1 Prepaid Way
    City:
    Ada
    State/Province:
    OK
    Postal Code:
    74820
    Country:
    United States
    Website:
    www.legalshield.com

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