LegalShield Reviews

formerly Pre-Paid Legal Services, Inc.

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About LegalShield

LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.

Pros
  • Serves individuals and businesses
  • Unlimited legal advice
  • 24/7 emergency legal assistance
Cons
  • Limited services in Massachusetts

LegalShield Reviews

Filter by Rating

  • (1,575)
  • (78)
  • (41)
  • (58)
  • (455)

Popular Mentions

    How do I know I can trust these reviews about LegalShield?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about LegalShield?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 11 Reviews 1635 - 1835
    Verified purchase
    Staff

    Reviewed April 29, 2015

    In the almost 10 years that I've been a LegalShield member, I've had nothing but positive experiences. I've found the attorneys to be knowledgeable and helpful with the over 65 times that I've used my membership. I've recommended it to well over 150 people and will continue to recommend it to hundreds more.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 29, 2015

    My LegalShield lawyers have been extremely helpful in a variety of situations, both in Canada and the US. Our membership has paid for itself many times over and the peace of mind in knowing that help is just a phone call away? Priceless. Highly recommended!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 29, 2015

    A couple of years ago my husband purchased a CD based personal development program. There was an initial fee and then a monthly after that. The program was a year long. After listening to the first of the CDs I quickly discovered that the program was not worth the plastic on which it was stamped. I complained to the company to no avail.

    Not to be outdone I called my LegalShield provider firm for our province and asked their advice. As the company is California based I was referred to them. I was very impressed when I received a callback from the California provider firm within hours of the referral. They had already reviewed the document I had provided. I was advised that the document was either so well or so poorly drafted that had the company sent me blank CDs it would have been the same in the eyes of the law. The lawyer offered a couple of suggestions on a course of action I could follow, which I did. Matter resolved to my great satisfaction.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 29, 2015

    When LegalShield was introduced to me, I am embarrassed to say that I did not have an up to date will. I had two teenage children and an ex-wife. I knew it was important for me to up date my Will - however it always seemed an expensive and daunting task until I had the LegalShield membership. Now I have used it for many many other things. It just makes sense to have this plan.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2015

    My first experience with my membership sealed my belief in having my rights protected with LegalShield.

    I had been buying my eyeglasses from a reputable nationally known company who were masters in eye wear for years, and spending several hundred dollars for my reading and sun glasses. However, in 2008 after receiving my new glasses I was unable to see out of the right lens of the reading glasses. I returned to the store several times in the next 5 months asking for help. I was told they needed adjusting, I needed to wear them more, etc... but then I started having headaches when using them so I returned to my eye doctor and asked if maybe something was wrong with my eyes. The doctor never looked at my eyes but checked my glasses and gave me a report showing they were the wrong prescription. I asked her to sign it and went straight back to the store happy that now this issue would be resolved.

    To my surprise I was informed that because it had been so long there was nothing they could do for me. I thought it was a joke at first but unfortunately I walked out with glasses I still could not use and out close to $400.00.

    I remembered the membership I had gotten months before and called my law firm immediately from my car. I received a call back in 5 minutes from an attorney offering assistance. We briefly discussed the issue, a letter was written on my behalf which resulted in a complete refund on my credit card. Convenient, easy, simple and DONE! Thank you LegalShield!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 29, 2015

    I'm a school teacher by trade, so criminal intent and activity do not apply here. However, I wonder how I lived the first six years of my adult life WITHOUT legal access? It's like my grandparents who grew up without air conditioning. Now that they have it, they DON'T want to go back to not having it either. I'm the same way about legal access through LegalShield. In the last almost eleven years, I've spoken to an attorney about life situations almost 300 times!!! Things like traffic tickets, contracts, documents, and even just plain advice... PLUS two years of dealing with the IRS and two years of going back and forth with a former employer. Never did I go more than six hours before an attorney called me back to begin helping me. Without LegalShield, it just wouldn't happen at all, let alone in such a short period of time. I'd never be without my legal access through LegalShield, especially as a business owner.

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    We had a partnership with a company in Tennessee. We live in Nevada but because LegalShield has law firm in Tennessee, they were able to get back our $250,000.00 printer when the other company refused to let us on their property. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    I've had my LegalShield membership for 16 yrs now. It's given me access to lawyers when I need it, peace of mind and it's so user-friendly. I have used LS over 100 times since being a member. It's awesome to have access to your rights!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 29, 2015

    Our Legal Team in Las Vegas have saved us over 3000 in fees just these past 6 months and helped us with our LLC. We can't say enough thank you LegalShield.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 29, 2015

    I moved out of my home and received a letter from the HOA stating that there were weeds on the property. Since I needed to go back by the property anyway, I decided to spray weed killer and pull up the weeds. I then called and emailed them to let them know that I had officially moved out of the property. I received a letter two months later indicating that I was being fined for $1,900.00 due to weeds in the yard. I ignored the letter and I received a new letter with interest totalling $2,300.00 AND an additional letter regarding another issue where I was being fined for $1,100.00! I decided it was time for LegalShield. LegalShield wrote the HOA on my behalf, at no additional cost, I received a letter from the HOA letting me know that they would be directing future correspondence to the new homeowners of the property. Thank You LegalShield!

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    I changed home insurance on my family home and on our rental property. Over a year later I received a bill from the previous insurance company for both homes. Instead of just paying the bill, I called my LegalShield provider to ask questions. They informed me that I need not pay but instead needed to request a refund. I received a refund of over $1500. Thanks LegalShield!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 29, 2015

    When I sat down with my new landlord-to-be we went over the lease and after we finished reviewing it, I asked if I could have a copy to take to my law firm and have them review it before I signed it? He gladly printed off a extra copy which I dropped off at the law firm. Within 72 hours I received a call from the law firm and the attorney recommended 9 changes to the lease. I then went back to the landlord and he accepted all 9 wording changes with only one minor adjustment that we both agreed on. Amazing service for just a flat monthly premium.

    Thanks for your vote!
    Verified purchase
    Contract & Terms

    Reviewed April 29, 2015

    Our Dish contract for TV is 8+ years old, but we added internet in October. It has not been usable due to the download speed being considerably less than our contract promised more often than not. Dish was persuaded to let us out of that portion of the contract by having Legal Shield in our defense.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 29, 2015

    My overall experience with LegalShield has been very good. The associates, employees and provider law firm employees are honest, sincere and dedicated for the most part.

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    LegalShield attorney wrote a letter on my behalf to my own insurance company and got me $2000. more on my totaled Lincoln Town Car!

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    I have only survived the Home Loan Modification disaster I had with Bank of America because the Legal Shield attorneys assisted me with advice and counsel saving me thousands of dollars in an effort to keep my home. I have used the service for this and several other issues, all with positive results.

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    My Dad had bone cancer and his Doctors told him he had 3 weeks, but God had a different plan. He lived for an additional 3 months. He lived to say goodbye to all of his children. My mom, needed a power of attorney and living will done, because my Father owned property that my Mother was not on. A local Attorney in NC was going to charge her $500 to get this done and LegalShield did it for the membership fee of $20/month. This was amazing to my Mom and such a relief, she cried. Thank You LegalShield for giving us peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2015

    Helping hand. Being there to answer any questions that I have.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 29, 2015

    I am so grateful that someone introduced me to this AMAZING service. Before becoming a member of LegalShield I had never used an attorney before. Not because I didn't need one but I didn't know who to call/trust and honestly I could afford one for the minor issues I had been faced with. Since being a member of LegalShield, my family and I have used the services well over several dozen times and to date we have not had to come out of pocket with ANY additional fees outside of our monthly membership fee.

    Now, don't get me wrong, we have not turned into a house full of "bad" people :-) but we now have the peace of mind knowing that we can contact our highly rated LAW FIRM with any legal question/issue and not worry about paying high hourly rates. Our most recent experience with the service involved my 22 yr old son being represented in traffic court by one of the attorney's from the law firm (again he DID NOT have to pay any out of pocket expenses for the attorney to be PRESENT with him in court). He had a speeding ticket that carried a 6 point violation and a $385.00 fine. I'm not really sure what happened in the courtroom. All I know is my son called me all excited saying the ticket was DISMISSED! NO fines, NO points.

    That $385.00 savings paid for our family membership for the entire year! This is just one example of how Legal Shield has helped my family. And I not only save money but it allows us to live our lives knowing it doesn't matter how big or small the issue, we have access to a LAW FIRM of highly skilled attorneys who are ready and waiting to be of service to us. Thank you Legal Shield!!!

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    I used the service recently to have an overcharge with my electric company. They were billing us for 3 months more than they should have. LegalShield wrote a letter and they were able to get $600 in charges removed from our bill.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 29, 2015

    My son was late coming home from school one day. I called the school to find out what was happening. I was told the entire eighth grade was being held due to an arson complaint. Someone set a fire in the school. I went to the school to find all the kids on the floor and police and fire investigators walking around. I asked why I wasn't call if police wanted to question my son. I was told if caught on school ground the parent don't need to be called. I called my LegalShield lawyer. They stayed on the phone with me, asked to be placed on speaker. My son was released. Yet the girls were taken into a classroom and strip-searched and their parents were not called. I was amazed that was possible in America.

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2015

    I purchased a Weight Watchers plan online to help manage my diabetes. I was excited and looked forward to the menus. However, after looking over the material I decided I did not want it. I thought if I called them immediately I would get a refund. When I called Weight Watchers they told me I would not get a refund due to their policy since it was an online purchase. So My Daughter told me to call LegalShield and see what they can do. LegalShield wrote a letter on my behalf. The following next day I had a refund in my bank account for $18.95. I would never go a day without LegalShield. It has saved my households thousands of dollars in the last couple years.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 29, 2015

    LegalShield has helped my husband and I numerous times with Rental Property concerns of Lease Agreements/Evictions, etc. Also they went to Court in another State for my husband while we returned home from a trip. They gave representation for me in traffic court. They reviewed and advised Me before Signing a Contract from my Employer. They have Serviced us many times. We are So Very Thankful we were offered the Membership.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed April 29, 2015

    My husband and I purchased flooring to install ourselves. When we purchased the flooring, we asked if we would get money back for any unused/undamaged flooring. At the time we were guaranteed that we would get money back for any unused/undamaged product. However, when we were finished with installing the new flooring and it came time to return the flooring, the store went back on their word in regards to giving us our money back for the unused/undamaged flooring. I didn't waste any time arguing the point with the store but instead came home and called my law firm and explained the situation. After 2 hours, I received a phone call from the store apologizing for the misunderstanding and that they would in fact give us a check for $349 if I would return the flooring. Thank you LegalShield for making this situation right.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 29, 2015

    LegalShield has been a tremendous benefit to me and my family on many occasions. I recall an experience I had with a storage unit facility. My mother and I had been renters of this facility collectively for over 10+ years. On many occasions I would use our grace period extension to pay our monthly storage fee.

    In October 2012 I attempted to pay on my storage unit and the site manager told me I had late fees attached to my unit and I wasn't allowed access to my unit. The manager told me that I was a day late paying my fees and they were demanding payment in full or my property would be auctioned off. After explaining to the manager that I wasn't late and I had paid my fees on many occasions during grace period, I was still advised I only had one option and that was to pay everything in full which was the month I was paying, the next month, late fees, and the lien fee. I attempted to call the company's corporate office but I didn't have much success between being placed on hold for over 30 minutes and only to have the company's representative tell they couldn't do anything to help me.

    I contacted my provider law firm who asked me to fax them a copy of the rental agreement. I asked the site manager for a copy of my rental agreement I signed online to forward to my attorney. I was told by the manager he'd send me a copy but he was told by the regional manager that there wasn't any chance of the fees being removed from my account.

    After receiving the agreement by mail I noticed that my signature had been forged onto the document. I faxed the document to my attorney and made them aware of my discovery. My attorney reviewed my paperwork and agreed with me regarding the late fee and signature. He said he would call the corporate offices and handle the situation.

    A few days later I received a call from the site manager who informed me that the regional manager removed all late fees and liens against my unit and I was free to access it immediately. Thanks to LegalShield. In that one incident they saved me almost $200.00. Way to go LegalShield!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I've been a member with LegalShield for 16 yrs now. I have always received the service promised within my policy. The attorneys call you back in a few hours and have always been courteous.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I received a $175 ticket for not having the up-to-date sticker on my license plate. I called LegalShield immediately. 28 minutes later I was on the phone with a former traffic court prosecuting attorney. He had me write down exactly what I needed to do and when to do it. Ten days later I got a letter from the court saying the fine had been dismissed. One three-minute phone called paid my LegalShield membership for the next eight months!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    Receptionist was friendly and the lawyer contacted me back in 45 min. His advice was very helpful in getting my issue resolved. This was the best investment I made for my family!!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I have had LegalShield (Pre-Paid Legal) for over 20 years. They have saved me thousands of dollars and given me great peace of mind. Their ID Theft protection is the best deal in the industry and I love that they DO the restoration for you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I have used LegalShield several times over the past year to help me work with a city arts commission to get a contract corrected and get answers to several copyright concerns. They were great and got back to me the same day.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    Had a collection agency harass us incessantly about a debt we didn't owe. They called all hours of the day and night. Our law firm wrote a letter to the agency on our behalf and the calls ceased. This is just one example of how LegalShield attorneys have helped our family. We have real peace of mind!

    Thanks for your vote!
    Staff

    Reviewed April 28, 2015

    They have helped me with legal issues several times and answered all my questions. I depend very much on their services.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    My wife and I were traveling back from the Bahamas. We were routed through Philadelphia. Our plane to Cincinnati was overbooked. We were told if we would give up our seats we would be put on the next plane and given vouchers to fly anywhere in the US round trip for two. When we tried to schedule a flight to Las Vegas we were told that they would not honor the vouchers. Rather than spending a few hours on the phone I called my legal provider law firm. The attorney was very understanding. He wrote a three page letter to the airline explaining their liability. After three days I received an apology letter from the airline and my total agenda was laid out just the way we wanted it. Having an attorney on your side can be a great thing.

    Thanks for your vote!
    Coverage

    Reviewed April 28, 2015

    I had my car washed at a local business and my car was damaged during the course of the service. The owner offered resistance in covering the damages his equipment caused. I contacted LegalShield provider attorney and explained my issue to them. The attorneys wrote a letter on my behalf addressed to the car wash. After receiving the attorneys letter my vehicle was schedule for repair at the expense of the car wash.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I value the ability to call an attorney when I get a letter from the IRS. They also assisted me with a workplace situation.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    I recently received a letter attached to my front door stating that I had violated some statutes and it could be considered criminal action. I immediately called the law firm and sent the letter to them. They called me back within a few hours and within minutes of being on the phone with the law firm, I had the peace of mind I needed to go on with my day. Thank you LegalShield!

    Thanks for your vote!
    Customer ServiceContract & Terms

    Reviewed April 28, 2015

    Recently my wife and I switched cellphone providers and the company that we left claimed that we broke a contract and as a result we had to pay $400 in early termination fees. The challenge we saw in this was that we never signed a contract. This prompted me to call customer care to resolve the unfair bill. We were told that when we upgraded our plan a new contract was implied and as a result we owed the fee. True to their word our next bill was for $441, the bulk of which was the cancellation fee.

    Fortunately we are members of LegalShield and as such we have access to one of the top law firms in Ohio. We contacted our attorney, faxed him the bill and he in turn wrote a letter on our behalf to the cellphone company challenging the legal validity of the bill. The result was quite pleasing to us as our following billing statement showed a zero balance with a $441 credit. We will forever be with LegalShield as situations like this tend to come up from time to time and we enjoy the peace of mind that comes with having protection under LegalShield!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I have owned my plan since the early 1990s. I have been greatly satisfied with the service and the customer service throughout that time. It has only gotten better each year I have owned it and remarkably so in the last few years. My daughters both grew up in a home knowing the service and both of them immediately purchased their own plans when they left home. I am happy to report that was over 20 years ago and they have continued to keep their plans also. One daughter said she wouldn't even think of living without it and the other calls it her "Ace in the hole." It has saved us all so much money over the years it is unbelievable but more importantly it has been a great comfort and stress reliever.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    What I love most about my membership is the confidence of knowing that no matter what time of day or night I may find myself in a situation that requires legal counsel, help is a phone call away.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    The times I've had a legal issue I've been glad I had this service. But it's the far more numerous times when I just needed advice and direction that this service has been astounding to me. The attorneys go above and beyond to make sure I am educated, knowledgeable, and well informed about whatever my issue is. This makes me walk through life feeling more confident, and I am always certain that I am never being taken advantage of. And I should mention that I've made more money (through knowing my legal rights) than I have spent on this service, so it has paid for itself.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    What the lawyers know that I don't know.. on just about every legal subject? - PLENTY! I thought I knew about Musical Copyrights, but not as much as the lawyers at Parker Stanbury - and it saved me from making mistakes and spending money I didn't have to. I also like the fact that they always initially try to see if there's a way they can de-escalate a situation. If not, they are ready, willing, and able to take the appropriate action. When the problem is with your neighbor, making things worse is NOT the way you probably want to go if it can be avoided. Finally getting suggestions from the law team about how to speak to the Traffic Division about a Toll Road violation got the problem removed and that one incident was a large enough fine reduction to pay for my year's membership subscription. Good advise is PRICELESS!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    When I was introduced to the membership it was simply a no-brainer. I've used it countless times and saved 70+ thousand dollars. Simply being able to check my rights before I check my wallet gave us high energy and sound peace of mind.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I had a hotel that was overcharging me for a stay I prepaid for by over $600. They claimed my reference number didn't match up with their records and was going to force me to pay again for something I already paid for on a discount. LegalShield attorneys wrote a letter in my behalf then turned a stressful situation into a pleasant situation. I got an apology and my stay was uninterrupted thanks to LegalShield!

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed April 28, 2015

    My daughter had an issue with her car headlight being damaged when the supporting bracket broke. The $277 bracket was covered by the warranty, but not the $987 headlight component. A letter written by our law firm to both the auto dealership and the warranty company resulting in being reimbursed by both companies. While the first response was a "NO," we received $2,001 because it was the RIGHT thing to do! I will never be without my LegalShield membership.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    I received a document to modify my mortgage from my bank and wanted to be sure I wasn't missing anything after I read through it myself. I called in, sent the document in, and had a call back in no time it seemed. The lawyer went through the document with me, explained any paragraphs I was not sure about, and answered any questions that I had. Was a great experience!

    Thanks for your vote!
    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed April 28, 2015

    My wife felt that she was treated unfairly when an insurance claim, for eye surgery that had been approved, was later denied because we did not use an approved surgeon. We felt we followed all appropriate insurance requirements! We called Lombino - Martino, our local law firm. They were on our case immediately! They gave us thorough, timely, sensitive, professional services that went way beyond the $20 a month we pay for the service!

    Unfortunately the advice did not support our position. The law firm, after a very through review of our case, found that we were at fault. They shared the findings with us in a way that respected our position, but showed us where we were at fault. Their (Lombino - Martino) findings were hard for us to accept, but their professionalism made the message understandable and our responsibilities clear. We are very happy with our membership, and the comfort it brings even when the case does not go our way! We highly recommend the LegalShield membership, and Lombino - Martino to all!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 28, 2015

    I have been a member for 7.5 years, and have used their service for things from speeding ticket representation, to document/contract review, to representing me in the courtroom. The attorneys are experienced, caring, and prompt. Recently my wife and I took a flight from Oklahoma to Dallas, Dallas to Pensacola. The first flight was delayed over an hour due to mechanical issues with the plane, resulting in us missing our connecting flight to Pensacola. No other flights were going out that night, so we had to spend the night and were told that the airline would not pay for our hotel expenses since it was a weather-related delay, although they announced in Oklahoma that it was a mechanical delay. We called customer service and they did nothing. One call to our law firm and the attorney wrote a letter to the legal department of the airline, and they reimbursed us for our overnight expenses along with a letter of apology. I will be a LegalShield member for life!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    A credit company was calling to collect a debt after the statute of limitations has expired. I called the law firm in Texas. They wrote a letter to this company (they also sent me a copy). From that point on, I haven't received another call from the creditor.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 28, 2015

    I had trouble with my landlord trying to evict me because I was late on my rent and adding charges that were not in my lease. And I called LegalShield and the worry about losing my apartment went away. I was not charged and I did not get evicted.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    My son signed up for a 30 day trial membership for an online service. He cancelled the trial membership and they still took $79 from his account. My son also got a $35 overdraft fee because he keeps no more than $50 in this spending account. No return phone calls or emails. I had him contact the law firm. The attorney spoke with my son and reviewed the terms and conditions of the website. They then wrote a letter to the company and emailed the company, using the same email address my son used. Result: The company responded to the attorney's email in one day. My son got his $79 back plus the $35 overdraft fee ($124 total) in 2 weeks.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    My experience with LegalShield has been excellent. The company has high integrity, and the law firm has delivered outstanding customer service.

    Thanks for your vote!
    Verified purchase
    Contract & Terms

    Reviewed April 28, 2015

    In 2014, I received a letter in the mail regarding an increase in my rent to pay for lawn care. I signed my lease the previous year which stated that all tenants were responsible for their own lawn care and snow removal. I purchased a lawn mower after I moved in to maintain my lawn as my contract stated. I was unsure about whether the increase was justifiable so I called LegalShield for clarity of my rights as a tenant. I was advised of my rights based on the original legal bonding contract I signed with my landlord. This consultation gave me a peace of mind and understanding of what my rights are as a tenant.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I have been a member of LegalShield and IDShield for the past 5 years. I have saved thousands of dollars on legal advice for family law issues. As a single parent this benefit has been priceless. I was also able to get out of paying fines for 2 different moving violations and had a private investigator take on and restore my identity when someone committed a crime with my information in NC. I am absolutely thrilled with the service since they gave me advice on how to deal with my landlord, my ex, the school system, a medical bill, taxes, reviewed my contracts etc. I will keep this service forever.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    My representative from the Arizona law firm was at my side in the courtroom and in less than a minute, she was able to have my case dismissed. Wow, talk about being impressed and relieved because I was able to, "Worry Less and Live More!". Thank you LegalShield!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    Over a period of 13 years I have recovered or saved close to $8000 by using my law firm for issues from basic contracts for music production to disputing bogus creditor claims. Unlimited legal advice and consultation is a huge asset.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & Terms

    Reviewed April 28, 2015

    I love my LegalShield law firm. The lawyers have helped me in countless situations but one of the most significant was with my cell phone carrier who said I didn't pay a bill at the beginning of the contract, which I was 110% sure I did. They claimed they "couldn't find my payment" and connected me to their "Lost Payment Department" who couldn't find my payment either! After 1 letter from the LegalShield attorney, not only did the letter from my attorney land on the desk of the chief general counsel of this cell phone carrier, but that letter from my lawyer resulted in them magically finding my payment and applying it to my account, and in exchange I also received two months of cell phone service for FREE! -- all because of LegalShield! I couldn't live without this service.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    For less than a dollar/day this membership is a peace of mind. I had plenty of letters written and advice on the situations I was in and I must say that they all were great results. I got refund back from my dealership, hotels, and even tickets thrown out. Been a member for 5 yrs and I will continue to be!!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    My wife and I have been members of LegalShield since October of 1998. Not only is there a NEED for this service in our life, we can't imagine how anyone else could not see this need for them self. What a BLESSING this service has been to our family!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I am very satisfied with the services that LegalShield has rendered to me and my family. I am going on my 3rd year as a member this coming May, and have use the service many times. To me, the services go far beyond what I expected. I recommend it.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    I'm pretty sure I started my membership in 1985, 30 years ago. I use my membership every year for something. Usually a small issue or question where I benefit from having the right answer from getting my legal questions answered. Without the membership I know I would not hire a lawyer for simple questions. Also, over those years, they have kept all points off my driving record! Really outstanding value!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    After 3 years of denied claims, our LegalShield attorney set up Social Security Hearing and within 3 months the hearing was held. The result was my husband didn't even have to testify. Our attorney made the case to the judge and he approved it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed April 28, 2015

    I had an issue with being overcharged by a rental car company in another state. I called my attorney they wrote a 2 page letter on my behalf and the $100 that I was overcharged was promptly returned to my account. I would have spent at least $200 to hire an attorney to do this for me. It was all covered in my membership.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    The advice I received with LegalShield really saved the day on several occasions. I had a few annoying situations and called just to get validation on how to handle them. My attorneys pointed out some legal technicalities in my favor and also pointed out ways to handle the issue without escalation. I really like the fact that they truly act in your best interests.

    Thanks for your vote!
    Verified purchase
    Contract & TermsPrice

    Reviewed April 28, 2015

    We saw a report on a popular TV show regarding the free installation of solar panels on your roof. Because it was supported by a TV personality that is known to look into things well, we trusted it. We wanted to get them on our barn roof, as it was the larger surface. It sounded wonderful, and we were ready to sign, but sent the contract in to our Legal Shield provider law firm before we signed. The lawyers pointed out the special insurance we would need because it was a barn, that we would have to put a 20 year Easement on the property, among many other inconveniences. Rather than be cash flow positive, as we were lead to believe, It was actually going to cost us over $24,000.00 during the term of the 20 year contract! So glad we had the lawyers look this over!!! #thankyoulegalshield!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    I have been a member since 2005 and this company has been a life saver for me! In this past year alone I've gotten two traffic tickets, one in CA and one in SC and on both coasts I had an attorney represent me in court, all covered in my membership! AND both tickets got dismissed! Not only that but LegalShield has saved me thousands of dollars from big companies whose customer service departments proved to be more concerned for the interests of the company than me, the consumer. From being overcharged by hotels, car mechanics, health insurance companies, and my cell phone provider, etc... They've ALL been put in check by my LegalShield attorney. Don't play, these are some bad boys! You'll NEVER catch me without my LegalShield membership!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 28, 2015

    When my company closed I was given a severance package that the company recommend I have reviewed by a lawyer. I faxed the document to Mills and Mills. They reviewed it and went over each section point by point with me. The end result was that they advised me that it was a very fair severance. They advised me to accept it. This gave me peace of mind and cost me nothing other than the cost of my monthly membership fee.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I love this plan. With all the issues that they have helped me with so many different issues. I used them as my closing attorney for my refinance. The attorney found a 25,000 dollar error. He shut down the signing until it was corrected. I ahead.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I had the pleasure of dealing with Attorney **. He was extremely thorough, very knowledgeable and a pleasure to work with. He struck the right balance of professionalism and personal interest in my situation. I enjoyed our interaction and felt very comforted by his assessment of my situation. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    Purchased a new vehicle Nov 2014. Took it for it's on the way to the dealership in Apr 2015 for its first oil change, warning light came on. Got a call back that there was problems with my engine. Spoke with my LS attorney found out what my options were. Got a new engine put in with a complimentary rental and no out of pocket expenses. My car returned in one week and drives awesome!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    When I had an assume with a major corporate I knew I wasn't going down without a fight. LegalShield gave me the opportunity and strength to fight. I cannot say thank you to this company and my law firm for doing what you do every day to help people like me. I am forever grateful for this membership!

    Thanks for your vote!
    Verified purchase
    Contract & Terms

    Reviewed April 28, 2015

    I owned equity shares in a small company that I used to work for. 10 months ago I received a phone call from the company President informing me the company was up for sale and I would be able to exercise my options. I sent the contract to my law firm in Texas and within a couple of hours an attorney called and informed me that the document originated out of New Jersey. The attorney had contacted the New Jersey law firm on my behalf and had already forwarded the document to them.

    The next morning I received a call from an attorney in New Jersey who provided a clear explanation of the contract with specific questions for me to ask and red lines on the draft looking out for my best interest. The next day I received an amended contract from my former company and the venue had been changed to New York! Guess what? I had a law firm in New York review the contract! In summary, I utilized 3 Law Firms in 3 States in 5 days and never received a bill! The ROI earned from my membership is paid for life!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    My last experience with LegalShield was having our law firm, Wagner, Falconer & Judd help me with a situation I had with Charter Communications. Charter stopped my phone service, changed my numbers (I work out of home) and gave no explanation or warning except that those numbers didn't work where I lived. Even though they had been working for 3 months prior! Seeing I have a fax line and all my business collateral with my numbers on it, it was a big deal! I've had those numbers for 10 years. **, my attorney from my provider law firm went above and beyond trying to call Charter since time was business critical, only to find out that Charter's Legal Dept does not take calls! He then faxed a letter to them and the very next day I received a call from Charter's Corporate Offices noting they would get to the bottom of this.

    Long and short of it, I received my number back and a credit for 4 months of phone service! Saved me over $1,000! Thank you LegalShield!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed April 28, 2015

    I recently moved to GA from OH. While in OH I had a non-profit program that I shut down in 2007, due to a grant ending. The program had run out of an office which was also partially funded by the grant and the landlord who was gracious enough to let me out of the lease with no penalty. Well, there was a changing in management and the new owners found my old lease and decided to sue me personally and my old business for $42,000 for back rent and legal fees. I contacted the provider firm in GA who set me up with the OH provider on standby. Since I had received a subpoena to appear in OH, under the advice of the GA attorneys I was fully prepared. I went the hearing with the appropriate documents so together that when the apposing attorney asked if I was an attorney. I said NO and proceeded to get the case dismissed. Had I not been a Legal Shield, today I would had had a judgment for $42,000 on my personal credit!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I have been a member since 1999. To me and my family, it just makes good business sense. Every time that I have called my Provider Law firm or Customer care, my issues were handled with courtesy and professionalism. I have never had a not returned call from our law firm, and on several occasions, because the attorney couldn't reach me during the week, called me on a Sunday to ensure that my case was handled. I would highly recommend the LegalShield membership to anyone. I feel I have peace of mind when I go to bed at night knowing that my wife and I are protected from the trivial to the most traumatic legal situations with only a phone call away.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 28, 2015

    It was July. The temperature outside was 95 degrees. Inside my store it was over 100 degrees. My lease said the air conditioner that was outside the building was the landlord's responsibility to maintain. I called 7 times with no response. I called my LegalShield provider lawyer here in Ontario. They reviewed my lease and offered to write a letter to my landlord. Not four hours later I got a call, addressing me as Mr. **, and promising to have the ac unit fixed. It was repaired the next day!! No cost to me - thank you LegalShield for helping me exercise my legal rights and get what I deserved. The fun part is that for the next 5 years, every time I called my landlord he got back to me immediately!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I joined Legal Shield in 2002, after being introduced to it, and in need of extra income as well as legal services. When I asked myself WHY? I realized legal shield was for me. This business has really helped me to realize that there are other people who needed to be exposed to our services because of high legal fees and to get the best professional representation. To have unlimited access to an attorney 7 days a week, 365 days a year and emergency access is awesome!

    The residual income helps me to provide for my family, get through school and with my personal care and compassion for others, I exposed them to Legal Shield for their families. Helping others to gain access to this great business; a service for peace of mind to have well trained attorneys, who can give personal and expert advice, and knowing immediate help is at their fingertips. Becoming a part of the Legal Shield Team is the best decision I made for my family and me. Thank you(!) to my Sponsor and Team.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed April 28, 2015

    Love the company and all that it stands for! The support and leadership is amazing and honorable. Love Ross & Matthews, they are on the ball! I just wish they didn't charge for every BP and every super Saturday.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed April 28, 2015

    I've been a LegalShield member for several years. I always get quality service, response time is awesome and at a price I can afford. The unlimited consultation is my favorite benefit. Thank you, LegalShield.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    Excellent materials and training for both the new people, not only that, but top notch people and experience trainers. Field experience and activity in the field is a necessity.

    Thanks for your vote!
    LegalShield
    Response from LegalShield

    Many thanks for the feedback, Samuel! We are pleased to hear you are satisfied. If there is anything we can do to improve, we welcome you to email us at memberservices@legalshield.com.

    -LegalShield

    Verified purchase

    Reviewed April 28, 2015

    Broke foot in a freak fall. Needed authorization code from primary care physician to receive treatment/cast that was delayed 1+ week despite result of x-ray and my obvious pain. Finally called Parker Stanbury and 3 days later I was in boot!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 28, 2015

    We have had the family legal plan since 1998. This product/service is the most valuable product we own. We use it frequently to take care of personal and family issues some small and other more serious to avoid life's stressful events. Just had our provider law firm write a demand letter to a debt collector for a debt that isn't valid. It would have cost $400 for the attorney consultations and demand letter to settle this event. Our annual member fee is just over $200 a year. It's an amazing value and priceless peace of mind.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    After I bought a house I had the property surveyed. The lot was so chopped up, took part of the neighbor's side yard. I talked with neighbor about the possibility of changing property lines to square up the lot, they agreed. I then talked with attorney about what needed to be done to have this changed. He explained all the steps and explained that when completed we would need to get a quick claim deed. He told me that they would do this for $100. Gotta love it!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    Thanks to LegalShield, I was able to pick up the phone and called my law firm and had me legal situation taken care of. My employer owe me money and they did not want to pay. Thanks to LegalShield I was able to get my money.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    Thanks to Mr. ** recommendations, the affordable knowledgeable Attorneys will handle my unfair treatments in the court of law.

    Thanks for your vote!
    Verified purchase
    Contract & TermsPrice

    Reviewed April 28, 2015

    I've used the service over 15 times in the last couple years and have utilized consultation, letter writing, contract review, traffic assistance, estate planning, etc. I've been happy w/ the service, law firms and results I've received. Lots of value here for the price of the membership. It's saved me hundreds of dollars and stress of dealing with situations alone. I'd highly recommend people to learn about LegalShield!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 28, 2015

    I pay for LegalShield every month because it's saved me tons of $$$. It's like the gym just because I chose not to go I'm happy to have the option to use it. I've used it 91 times in 6 years for business questions, landlords-tenant issues, employment questions, consumer finance, and 3 traffic tickets. I pay for speed and convenience. I'm a lifetime member.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    There was an item on my credit report that I had tried on my own for months to get resolution on and I was constantly getting the run around. I decided to give LegalShield a try to see if I could get any better results. Not only did LegalShield uncover the issue, but their assistance helped me to get the item removed!!! I love being a LegalShield member!!!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    Credit union denied Death Benefit ins claim to pay off credit card. Called Law Firm. Letter was written. 10 days later $10,000.00 credit card debit was paid off.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    Love this service. I have had this service since 1993.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceReliability

    Reviewed April 28, 2015

    When I bought a used car in 2013 I thought I had made an OK purchase. But then the heated seats burnt through the seat, and I realized that 4 or 5 features noted in the ad for the car didn't exist, and that the headlights were two different colors (further finding that it had been in a collision, even though I was shown a 'clean' Carfax report), I thought I was stuck with my purchase. But one call to the my law firm and the situation I was in resulted in being able to return it and getting a better car elsewhere for a better deal, saving me about $5,000! About a year later I needed a part and ordered it online. It turned out to be defective and the company refunded the part cost, but I had to pay for the return shipping. My law firm informed me that my consumer rights trumped the company's return shipping 'policy' and $8.95 showed back up in my checking account.

    These are just two of the many stories I could tell, but the long and short of it is that I have peace of mind and feel empowered in every situation knowing that I have a law firm to call for guidance. Not to mention about $12,000-$15,000 in value (versus about $1,000 in cost) over a 5+ year period. I love the membership and would recommend it to anyone!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    In 2009 we had a family restaurant. We received a bill in the mail from a company that we had never heard of. They were charging us $1751.16, because some local bands had played music in the restaurant on Friday and Saturday nights! That is traumatic for a small business barely making ends meet. We called our LegalShield law firm (at the time Prepaid Legal), told them the situation, and an entertainment lawyer called us back within an hour. He told us that the company was legitimate, and often won in court. We asked if we had to pay? He said, "No, I will write them a letter on your behalf, saying that you will not be paying, I doubt they will pursue it after that." He wrote them a powerful letter, and we never heard from them again! This is an amazing service.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    Well it help me out and so many ways... First, it help me with my living will and power of attorney. Second, we just used it on kingdoms Chevrolet, they didn't want to fixed the car trying to say it wasn't under warranty and there's nothing they can do.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 28, 2015

    I have called my state law firm several times for several different matters. I have always been treated with outstanding customer service, and friendly people. The lawyers call me back promptly, are patient and answer all of my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed April 28, 2015

    The outgoing mail slot on our community mailbox was compromised so the Post Office would not deliver anyone's mail. We had to drive 20 miles round trip to pick up our mail at the Annex between 3-5pm. When I asked to speak to a supervisor to check the status on the repair, I was given a phone number to call and told I would get a call back in 24 hrs. When no one returned my call, I contacted my LegalShield Law Firm and a letter was written on my behalf to the U.S. Postal Service in Washington D.C. A brand new mailbox was installed within a week! Thanks to my $17.00 monthly LegalShield membership, I have saved lots of time, money, and aggravation!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I rented some medical equipment on a rent-to-own basis, where I would own the equipment after 12 months. After I had made my payments, the medical equipment company kept sending me monthly bills. I contacted them and told them I now owned the equipment and to stop sending me bills. They said I did not own the equipment and they were going to send me to collection. I contacted my law firm and provided to them the facts and documents. The law firm sent a letter to the medical equipment company and demanded that they cease and desist in their collection, as I did own the equipment and had, in fact, over paid the equipment company $814. The law firm gave them 10 days to correct the situation. Seven (7) days later I received a letter of apology from the medical equipment company, along with a check for $814. This would not have happened without LegalShield.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    The first time that I ever used my LegalShield membership it was for an insurance issue. The insurance company would not honor our claim and I had the LegalShield law firm review the policy. They ended up writing the insurance claim for me. By the end of the month I got the full amount that was due to me. I received a check for over $230!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    I had no idea that just a little legal advice could save so much money on just every day situations. I use it for EVERYTHING. Just this past week I had my law firm review three different guarantee contracts from different termite companies just so I would know which company had the best guarantee. The time before that a plumber had overcharged me $60 and wouldn't refund me or return my calls. My law firm wrote a letter and the next week I received the $60 back in the mail from the plumber.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I have been a LegalShield member for the last five years and have been able to take advantage of most of the services from having our wills prepared, having contracts reviewed, letters written on my behalf, traffic ticket assistance, and advice of all kinds. Just in case somebody wants to sue me, I have 335 hours of trial defense already paid for. I love LegalShield.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 28, 2015

    LegalShield has always been a help to my husband and to me. Most recently I had a contract that I was being asked to sign and I had the attorney from my provider firm take a look at it and provide feedback on the contract. She advised me that it was ok to sign and answered a question I had about one of the terms. I felt comfortable signing it, knowing that MY legal representative had given me the ok to sign.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    I had a situation where I somehow need help getting off a messaging list from a night club. I called - asked repeatedly to be taken off the list. After no response I didn't know what else to do. So I called the state provider law firm and asked if there was anything I could do. They asked me for contact information for the nightclub owner fired off a nice letter to get their attention. Let's just say after that the messages stopped and finally the person who was sending them, I got a chance to tell them that litigation was coming and I never heard back from them again. LegalShield!

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 28, 2015

    Excellent household & business benefits. Saved thousands in real estate transactions & estate planning. Consultations are superb! Contract review. Insurance policy review & advice. Identity theft victim & 150% satisfaction on restoration & thoroughness of the investigator's knowledge. Love living with less stress!! Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    My cell company reduced my monthly minutes from the maximum to the basic plan retroactively. My 5000+ minutes came in at $.40/minute, and the bill for April was 2,098.22 - I was shocked. Customer service informed me that I indeed owed this amount. My LegalShield attorney wrote a letter on my behalf which resulted in the cell company cancelling that bill, And giving me six months' credit. Thank you LegalShield.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    1 of my experiences of the many, was being to call 3 attorneys for 3 different matters from the same law firm - all for 1 low flat monthly fee .

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    Thank you to ** at Davis Miles Attorney's, my provider. It only took her 8 days and a demand letter dated 4/13/15 to recover $1435.00 for me for a rental security deposit that I had no success in getting for a month. This was a breach of the ARLTA A.R.S 33-301 which gave me leverage if they did not comply. The owner told us that the Management company (RW) called and scared them concerning the letter they received. The power of the pen. And no bill was sent to me by my attorney. That's a win. Worry Less, Live More.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 28, 2015

    Before my Legal Shield membership, I did not seek professional legal advise because I didnt want to pay $350/hr. I have had Legal Shield membership for just under a year and in that time, I've used it for many matters from child custody advise to review of business contracts. When the unexpected came up, and someone threatened to sue me, I got straight on the phone with LegalShield. Its been a big help to my professional and personal life. The great part is - the cost for an entire year in Legal Shield is less than the cost of one hour of legal service at market value. Legal Shield is a hidden secret.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2015

    Several long-term people on my job having their positions eliminated. Since I have been on the job for 30+ years, I wanted to know my rights. Spent 45 mins. on the phone with the attorney who helped calm me down and 3 years later still on the job!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I am very satisfied with the assistance I have received from my Provider Attorneys in the state of Louisiana for various reasons from traffic tickets, will preparation, and general advice for different legal issues including an identity theft issue. This membership is one of the best things money can buy, and something I would never live without again. I am thankful for LegalShield and ID Shield.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 28, 2015

    I have been a member of LegalShield since 2011 and my wife and I have used the membership on several occasions. One incident that transpired was my wife's previous landlord was unwilling to refund her security deposit due to her moving out early. The only problem was she was forced to move out because of mold growing all throughout the apartment. One letter from our LegalShield law firm resulted in a $1200 return of her entire security deposit despite moving out after only living in her apartment 4 out of the 12 months on the lease. My wife and I will never be without it!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 28, 2015

    IRS sent us a letter letting us know that someone was using our identity to get our tax return for 2014, and we had not yet sent in our return. We contacted Kroll, they told us to contact the police, social security board, and call our attorney. They immediately sent our reports to all three credit agencies to watch our credit. The attorney called us back quickly and was glad we had called Kroll on the case. The attorney had us fax all the information from the IRS, the police report, and social security information to their office. Kroll and our attorney are working on our case to watch our identity closely. IRS also had us fill out a special form and send in copies of our drivers license, social security cards, police report, and social security info with our 2014 tax filing. IRS said we will have to do special report for the next 5 years to protect our credit. We are truly pleased with the help that both companies gave us.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 28, 2015

    Besides the fact they were incredibly prompt about returning my call, they gave me great advice on how much I could "gift" to my daughter without a tax ramification. It is complex and the attorney took a lot of time to explain it to me. In a former life I would never have called an attorney about this, but since I subscribe to this great legal service, and there are no claim forms to complete and no usage charges... I use the heck out of it. Everyone needs this fantastic service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & Terms

    Reviewed April 28, 2015

    I was offered a job, and the prospective employer suggested I have my lawyer review the contract. I was fortunate to have signed up for a LegalShield membership just 2 months previous. I faxed the six page contract to the law firm, and they called me back the next day and spent over an hour on the phone reviewing each paragraph with me. Due to their advice, I had some adverse paragraphs stricken from the contract, and they also gave me some points that I may wish to bargain with. The outcome was an extra $5,000/year negotiated on the job offer! Now I get ALL my contracts reviewed, and all it costs is my monthly membership fee.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I will never be without my LegalShield membership. As a single mother it has empowered me to ensure I never have to make a decision without knowing and understanding my rights, those of my children, and of my family. I am a good person and life happens so like I have access to medical for our physical health, I have a law firm for our mental health.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    My son need a tooth pulled. We called our Dentist and were told we could save 30% paying cash. We paid cash - tooth pulled - voila! Six months later we began receiving bills from said Dentist stating "You have balance. The 30% discount never existed; the clerk pocketed the cash, and you owe." I visited the office taking my "paid in full" bill with me. Showed it to the office clerk who stated "the discount didn't exist; the clerk pocketed the cash, therefore, you owe." I spoke with LegalShield Atty who wrote a letter advising the Dentist to go after the clerk who offered the discount and pocketed the cash. Further, to stop harassing their client. Also, "do not report anything derogatory on client's credit or we will take action." I love My LegalShield.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    My LegalShield membership saved me $335 with the cable company. They reviewed my contract and sent a letter on my behalf. Within two weeks I got a call from the regional office stating they would hate to lose me as a customer and as a "courtesy", they will wave the $335 termination fee.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed April 28, 2015

    Since 1987, our family of four members has used LegalShield over 100 times for expert legal advice and counsel for personal and business issues, traffic citations, our wills, Living Will, and healthcare directives, calls and letters on our behalf, debt collection letters, consumer issues, contract review, and one emergency situation. Also, my Social Security number was breached along with our credit card. I was so relieved that Kroll restored my identity and our law firm settled the issue with charges to our credit card. The four family members on our membership are grateful that we have used the membership in other states with legal issues including real estate transactions, contract review and traffic citations in other states including Texas, Washington D.C., California, and the province of British Columbia.

    LegalShield is an incredible value that gives us great peace of mind, has saved us hundreds of thousands of dollars, has prevented us from costly mistakes and untold hours of grief and worry. The law firm of Lombino Martino of Washington State is superb and is quick to resolve our issues in a friendly, very professional and efficient manner.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed April 28, 2015

    Had we known about this service 5 years ago, I am convinced that we would still own our home. Since purchasing the membership, we have annually updated our will, regularly reviewed our Apartment lease, and without hesitation, pick up the phone and speak with our law firm on any concern or confusion as to our rights as Senior Citizens. We find a greater sense of confidence and peace of mind because we have access without having to think about the cost.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I contacted my provider law firm due to a derogatory statement that was being reported on my credit report unrelated to me. My attorney, **, wrote a letter on my behalf to the credit reporting bureau and within 4 weeks this was removed from my credit report and my credit score has increased! Thank you LegalShield!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 28, 2015

    Over 13 years our family has made better decisions, been supported in an emergency, saved time, money and grief, and recouped or kept over $100,000 that we would not have had without immediate access to wonderful attorneys in Indiana. I thank our provider law firm for gaining our guardianship and keeping our granddaughters in our care, and providing support, encouragement along with timely legal advice during an inheritance dispute with siblings. Our everyday life is normal, and we thank LegalShield for making it less stressful!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    My father recently died after a brief illness. Thanks to LegalShield my responsibility as his son, executor, and healthcare representative was made much easier at a very trying time. Because his illness affected his reasoning, I had to make medical decisions for him. Because he had a LegalShield living will I knew exactly what his wishes were concerning his care, and I could make those choices because he had given me that authority with his healthcare power of attorney. Finally, settling his will went smoothly because he had executed it with LegalShield a few years ago and updated it annually. It gave me tremendous peace of mind knowing I was following his wishes.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed April 28, 2015

    In the midst of the mortgage crisis, we had to undertake the task of a "loan modification" through a major financial institution. We had NO IDEA what lay ahead of us! As LegalShield members, we had the ability to have a Real Estate Attorney review all documents. It went on for almost THREE years and patiently, the same Attorney reviewed our documents and advised us. When all was FINALLY said and done, it was a such relief to know that it was all COVERED in our monthly membership! Peace of mind knowing we were always doing the right thing! Members for life!

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I had a contract sent to me by a company in California at 4:40 pm. (late in the day). I called my provider law firm. Got my intake # and emailed a copy of it to the office. The following morning I had 2 different lawyers call me to review it and give me advice. Fabulous!!! I made the changes they recommended and the company went for all of them. Thanks again!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I been a member of LegalShield since 2011. I used the service several time and been satisfy with the service with the way the firm handle my situations. Very professional, helpful. I recommend everybody to have a membership and be protected.

    Thanks for your vote!
    Verified purchase

    Reviewed April 28, 2015

    I have used this membership over 20 times in 10 years. I can see myself having it until I die. I have my 'will' completed. I'm very pleased with the attorney service.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 28, 2015

    My idea for a consumer safety product needed some legal guidance about how to patent it. The attorney helped me understand the requirements for a product to qualify for a patent. To my disappointment, the idea in my mind did not meet the criteria of something new, but fortunately, I will not waste time, energy and money pursuing something that would not be feasible. That valuable consultation cost nothing since it was part of my prepaid service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed April 28, 2015

    I received a very questionable/threatening email and due to circumstances that our family is currently going thru, could have been legit. Our Provider firm very strongly directed me to call the police asap, which I did, eventually finding out that it was a scam about money. Very grateful for their help, and peace of mind to know what to do based on their expertise.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 28, 2015

    I love LegalShield, it is a Blessing to me. I like how it is family and everyone have caring hearts. The service is very good.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 28, 2015

    My daughter was in an accident on a Saturday morning at 730 am. She was able to talk to an attorney about what to say, what not to say, what to do and what not to do at the scene of the accident. When the police officer arrived and started to give her a hard time, she was able to put the phone on speaker and let her attorney speak to the police officer. Needless to say, my daughter had peace of mind because of the access that LegalShield provides. And as her parent it gave me peace of mind to know that my child was protected when I was in a different state! I love the way that the services work!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    $143,000 Removed from Credit Report. Call, placed to Davis-Miles in AZ on an inaccuracy on my Credit Report. The attorney reviewed the info and walked me thru the steps to write the bureaus and 8 weeks later the debts were removed. I love LegalShield! $181,000 saved to date.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    There are no words to describe the power of unlimited attorney consultation. Having this type of access to one of the largest AV rated law firms in my state takes the guess work out of life's headaches. Also, getting my will done was something I always put off until I became a LegalShield member.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    My family has had BOTH Legal & Identity Theft plans almost 3 years. The Law Firms has written four letters on my behalf, represented me in traffic court and we have called NUMEROUS times just for 'consultation & advice'. We recently sold a used vehicle & printed the SOLD AS IS document from the 'member site' & called the Law Firm for 'specific info'. We use our 'member discounts' frequently, the 'discounts' MORE than pay our membership. We have saved THOUSANDS in 'legal fees' & have TOTAL PEACE OF MIND!

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I have protected almost everyone in my family and have used LegalShield more times than I can count my fingers on both hands. From the ID theft to everyday questions or concerns I feel or am faced with. LegalShield gives total peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & Terms

    Reviewed April 27, 2015

    My call was returned within eight business hours by the attorney from my provider law firm. I faxed over the contract and another call was made back to me within 72 hrs, and we discussed some of the contents again, and all was well. An ok to sign and feel good about the loan. Truly a peace of mind, that I didn't have years ago when signing papers. Thank you LegalShield.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    My husband and I have had several situations where we needed the help of our wonderful attorneys in VA, Framme Law Firm. They have helped us over the past three years with letters to a few different companies and traffic violations. Recently, they were instrumental in us receiving two $100 vouchers from a well known airline after we were stuck in the airport overnight in another state.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 27, 2015

    I was very pleased with how the LegalShield law firm in Texas handled my lease review and follow up conversation. After a major storm, the rental office of the property I'd lived at for 10 years was now requiring all residents to secure renters insurance before the next lease renewal. Without proof of insurance, they would not renew the lease and gave a small window of time to move out. I contacted the TX law firm to see what my rights were and was relieved to find the rental office staff was taking advantage of the tenant's ignorance. In fact, when I mentioned that I was getting input from my attorney, the matter just went away. Not really an issue I would seek an attorney for if I didn't have my LegalShield membership. What a great value for the fact that I didn't have to stress or move out before I was ready...unlike many of my neighbors.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 27, 2015

    The Mojave Water Agency refused to pay for my commitment to conserving water when submitted paperwork late. After the Law Firm sent a letter on my behalf, I received my check for $247.25 for my cash for grass program.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I bought an electronic product from a major retailer and it didn't work straight out of the box. The store told me that they couldn't warranty electronic items that were on clearance. LegalShield made a phone call to the retailer and they decided to replace the item that very same day. I love my membership.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I was been told by my mortgage company that I was behind, when I actually was paying in some cases twice a month. I was able have the attorney clear it up and get straight.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & SetupContract & TermsCoverageStaffReliability

    Reviewed April 27, 2015

    I've used my LegalShield membership a few times in connection with consumer complaints. One was with Sprint and another more recent one was with DirecTV. I spoke with a knowledgeable attorney the same day upon each issue (years apart). Both issues had to do with the companies not delivering on their service contracts. Upon the attorney reviewing the contracts (which were also reviewed by LegalShield at no charge at the point of agreement), letters were written to both companies demanding compliance. Sprint jumped right away to make things right whereas sadly, DirecTV didn't, so they lost my business for good. As a result of those LegalShield letters however, Sprint has never again questioned me regarding phone warranty replacements in the years since, and DirecTV did not bill me for the time period left in their contract, for they were made aware in writing that they were in violation of both it and the services contract on the receiver.

    Basically, what happened was the receiver went bad and to install a new one, they wanted a signature signing up for another 2 years of service. They ask the installers to have you sign their mobile phone which references two documents of fine print stating so THAT ARE ONLY AVAILABLE ONLINE in order to "install" your equipment. We had FOUR different installers come out and a case manager assigned to the issue because we REFUSED to be baited into another long term contract for replacing defective equipment that was already covered under their service fee that's charged each month. Follow that madness? Needless to say, LegalShield is very empowering.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    This is an excellent service and everyone needs it. This service provides access to the legal system for all members of our society. I strongly recommend the services.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed April 27, 2015

    I currently rent where I live and found out that the property is in foreclosure because the landlord has not been paying the mortgage. LegalShield has been wonderful in helping me to understand the process of foreclosure and Sheriff Sale. The attorney also informed me of my rights as a tenant.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    We have been members since 2013. When we were in need the law firm in Chicago associated with LegalShield were extremely helpful. Our issues were resolved. A letter to Verizon was written on our behalf. I have called the law office a few times. The attorneys at the Chicago law firm called me back right away. I am so satisfied with LegalShield..... Thank You LegalShield

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    Helped answer questions I had in completing my schedule this year. Also IDT notified us when someone in Texas had applied for mortgage using my husband social security #. Thank you for this amazing service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    Arrived at the airport at 11am for a 1pm flight from Bloomington, IL through Denver to Las Vegas for our LegalShield National Convention last April. The flight was canceled until 3am the following day. We were handed a slip of paper with the airline's 800 number on it and told to make our own arrangements. My fellow associate and I drove to another airport and made other arrangements to get to Las Vegas.

    After the airline refused to do anything other than give us a small "discount" on a future flight to be used in our names only within 6 months, we each called our Illinois provider law firm. An attorney wrote a letter for each of us, and the money for the canceled flight was put back on each of our credit cards. I will NEVER be without this service!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    My wife and I went through a very difficult house sale. LegalShield walked us through every step of the way by reviewing documents and giving us good solid legal advice. Best of all was our attorney, because we could tell she cared about us.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    Prepaid Legal wrote one letter that help me get my money for a $1200 dollar vacuum that I sold in 2005 to a lady who I thought was going to send the payment to my office ... Wow, I had the service ever since.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I had a billing issue with my cell phone provider. The local store sent me to their corporate group for resolution and the corporate group was telling me it was a local issue. I did not have time to deal with these groups and my cell phone was also not working due to the issue. One letter from LegalShield and I received immediate resolution and payment. The best part is I did not have to get upset. LegalShield handled everything.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I had to do a custody modification for my son and my original attorney wanted $4000 deposit to start proceedings. I used my LegalShield membership to understand my rights and options. With the advice of the law firm attorney I was able to win my case and save $4000.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    Blue Cross/Blue Shield, Charge my wife over $12,000.00 in medical fees. The Law Firm held the company accountable for paying the Doctors what they owe. Grateful!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    We had a collection agency contacting us trying to collect 500 dollars on a 300 dollar credit card that was paid off more than 5 years prior to them purchasing the company. We contacted our provider law firm in which wrote a letter to the collectors. We have never heard from them since. I highly recommend the service to everyone. I won't leave home without it.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I have used LegalShield over the years and have never been disappointed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I only used a lawyer for a lawsuit before I had LegalShield, now, I use it all the time. Most recently I've been dealing with probating a family member's estate and I tell you, my satisfaction has never been higher. The lawyers have guided me through every step and answered other questions that have helped me to make the most informed decisions, whether I like the law or not. The access is invaluable and I don't know what I would do without them. My other family members were also introduced to the service and I bet they wish they had it now as they all need legal advice.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed April 27, 2015

    I have had LegalShield for almost 15 years now. I originally signed up for the service because my wife and I needed our Wills done. I also liked the Motor Vehicle coverage and thought I would just add the cost to my Auto Insurance. Not seeing much other use because I don't "get into trouble" and don't need to speak with an attorney...I quickly found out that it’s not about getting into trouble. That it is about people and businesses not doing what they say they would do. It's about knowing your rights in any situation...not just the big, ugly ones. I can't imagine not having this plan today, especially with your incredible Identity Theft Restoration service. Thank you getting access to the average person a real option.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed April 27, 2015

    I called an attorney to consult about a new business adventure I have been planning, trademark and leasing a commercial property. I talked to ** at Kivel & Howard about branding and register my business to the State. She seems very knowledgeable on the subject. Then on Monday, I got follow up call from an attorney asking me about the lease contract. Thank you for following. Thank you for a great service.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    We have used LegalShield for 20 years for letters written, advice, doc review, our Will, Living Will, Healthcare POA, HOA questions, timeshare advice, traffic tickets, refinance home docs, credit questions, lawsuit coverage. Love The Shield!

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I have been a member of LS over 15 years. I love my membership and will be LegalShield for life! While living in the Bay Area for 16 years my identity had been comprised. This was a nightmare and I wouldn't wish this upon anyone! Kroll Fraud Solution Investigator took over and restore my identity back! Not only is LegalShield protecting my family and others, but "You Can Worry Less and Live more".

    Thanks for your vote!
    Customer Service

    Reviewed April 27, 2015

    My angry neighbor called the police on me for my dog supposedly being "at large", which was not the case; my daughter and dog were in our back 2 acres and my neighbor yelled at my 6-year-old daughter for letting my dog bark. The attorney told me what to say (and what not to say) which gave us HUGE peace of mind, and allowed us to avoid a citation.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I love my LegalShield membership. The law firm is top notch and always gives me a quick response and all the time I need to get my questions answered. I love the peace of mind it affords myself and my children to know that we have this service on our side should we need a lawyer, not to mention being able to have my contracts reviewed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    We had a moving company cause damage to some of our items, and they strung us out for months saying that an adjuster would be in touch. After four months, the receptionist was very nice and said "I'll put a note right on the adjuster's desk" but of course no one called. I called our LegalShield provider law firm who got back to me in less than two hours, which in itself is unheard of, and the lawyer reviewed my documents and wrote a letter on my behalf. In less than a week the moving company called and said that they found my file (lo and behold) and I received a check for even more than I'd requested. This service is wonderful and I've used it many times since then. I recommend it to everyone, and would never be without it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    I just called into my provider law firm and the attorney that I spoke with was the most genuine individual. He asked me how was my day going and hoping that it had been great so far. When I told him my problem with the ticket, he reassured me that he would handle it in the best way possible for me. He made sure I understood everything and stated if any questions would arise to not hesitate and call him back. That made me feel reassured and less worried. LegalShield has been such a life saver.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I'm more than please with the services that my provider law firm provides. I have always experience immediate contact and very precise information, also very courteous and sincere care. It is quite comforting to speak with them.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    Their will preparation was great and the resulting documents are robust. The two other times I contacted our law firm, I was talking to expert attorneys in 2 and 3 hours! Very happy with the service and would recommend it to everyone. I even drive down the highway in a more relaxed way now (NOT faster).

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    Members are guaranteed a response time of 8 business hours when calling the provider law firm. My experience was much better. I was having lunch when my provider firm responded to my initial call of approximately 2 hours earlier. I was told that I needed to speak to an attorney in Nevada since the matter required an attorney practicing in that state. Before I finished my lunch, a Nevada attorney called me which impressed me immensely.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 27, 2015

    Last year, LegalShield saved me over $1200 for a mess I got myself in just by writing one letter. I bought a laptop by getting a zero interest credit card for 18 months. Not trusting myself to be on time with my payments, I arranged to have my bank mail my checks out for me. I thought I was being smart, however, I forgot to mark my calendar for the 18 month mark when my rate would go up... So when that day came, I was not paying attention as I was confident my bills were being paid. Then one day, I realized my rate had gone up to 22% and I had racked up a bunch of extra charges because my minimum payment amount had gone up. My bill was higher than my original purchase (which I had already paid back)!

    My phone started ringing every day from 7AM-midnight. I didn't want to answer because I didn't have the answers they wanted and I had lost my job and couldn't pay more than what I was paying. I decided to call LegalShield even though I knew I had signed legal documents when I bought the laptop. I didn't think they would be able to help me but I thought maybe they could advise me about how to make the situation a little less annoying.

    They wrote a letter to the company, explaining that I had fallen on hard times (lost my job). They demanded that they stop calling me, that they provide me with certain documentation on paper via mail, and that they lower my rate, remove the extra fees and arrange a payment plan that I would be able to meet based on what I actually would have owed. They insisted this be handled within 30 days or to CEASE AND DESIST. My phone stopped ringing almost immediately and I never received another bill. I guess they figured the cost of hiring their team of attorneys would not be worth it to go after me as I also have a team of attorneys. What amazing peace of mind!

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & Terms

    Reviewed April 27, 2015

    T-mobile was dropping service would not respond for a month. LegalShield provider law firm wrote a letter and T-mobile responded with repayment and terminated the contract.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    HORRIBLE!!!! I can't sell something that hasn't worked for me! Thanks for the reminder to cancel!

    Thanks for your vote!
    LegalShield
    Response from LegalShield

    Hello Valencia,

    We sincerely apologize that you are not happy with our service. Please contact Member Services at (800) 654-7757 between the hours of 7am-7pm CST at your convenience so that we may try to resolve any issues that you have.

    Thank you- LegalShield

    Verified purchase

    Reviewed April 27, 2015

    I have used this service over 100 times now & I never had to pay an additional penny above the monthly membership. This company has saved me thousands and thousands of dollars.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I love the membership. The attorneys are helpful for the most part. We did get our will done and have used the attorneys many times. The identity theft is awesome. I lost my wallet a couple years ago and they helped me to get everything replaced.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I bought a Xbox 1 and it had a 14 day return policy. Came back and returned it at original store with receipts and original packaging. They said that the serial number box didn't match up with the receipt. 1 hour back and forth with the clerk I left with my Xbox 1 and I was furious. I called LegalShield, they provided me with doc reviews and sent a letter to the corporate office. Two days later I get a phone call from the store manager and they asked me to come back, get my full refund of +600 and also will include 50 dollar gift card for the inconvenience. I call that Legal Muscle!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    I was a member for only three weeks when I made a purchase of two irons at a kiosk in a mall for $145. The irons stayed hot five minutes and left brown spots on a shirt. It was unwearable. I returned to the mall to get a refund. I was told no refunds, exchange for another iron. Manager would not talk to me so I told the young lady to have her manager call by the next day or she would hear from my attorney. They rolled their eyes, probably had heard that before.

    First, I called my credit card company and was told to work with the vendor for 60 days before they would get involved. I then called my Legal Shield attorney law firm and explained what happened. They sent paperwork to complete. I explained the situation and sent with it a copy of my receipt. They sent the company a letter on my behalf and one week later I had a full refund of $145 back on my card with a letter of apology. I would never call an attorney for $145 issue. Boy, did that feel good. They do what they say they will do.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    Allstate was refusing to pay medical claim for an accident that their driver was at fault. One letter from Ross and Matthews is all it took for them to mail me a check for the amount I was requesting. Thank you LegalShield!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I had an issue back in 2005 rushing my brother to the emergency room. He had an allergic reaction and couldn't breathe. On the way I was pulled over by an officer who agreed to follow me. At the emergency room he gave me a ticket for driving 100mph in 50mph speed zone. I pleaded not guilty and an attorney showed up in court and represented me. He found that the officer wrote the ticket wrong and the judge threw it out of court. This saved me $600 in fines, 11pts a suspension and I could have faced 30 days in jail. I am so thankful for this service. I have used the service several times and it has always saved me financially and given me peace of mind. I'll never be without. Thanks LegalShield!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    Upon having internet, satellite TV and private phone bundled I noticed our monthly bill didn't come down as promised and the prior satellite TV service was still listed on monthly bills. Several calls to the Customer Service Dept. resulted in no changes. Finally the utility asked if I had cancelled the prior TV service. I answered, "No, that was your responsibility since they were a vendor of yours and I was buying TV service from you". I called the prior TV service and asked for a $386 refund for services that were NOT USED, nor did I have their DVR for that service. That went on for past 6 months. They refused to refund these charges. I contacted LegalShield and their attorneys wrote a letter to the telephone company explaining the situation and a full refund was received 17 days later. Am I happy with LegalShield? You bet!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I purchased an over the counter flea product and put it on my 3 labs. Two of them started to wobble and bounce off the walls when walking. I called the company and they told me first that it wasn't their product but that I may want to wash it off of them and that "oh, by the way, you may want to wear gloves." I washed the female and she was much better. I put the 115 lb male in the shower and he collapsed and had a seizure on a Sunday. $600.00 later I called and then wrote to the company and they ignored me. Merritt Webb wrote me one letter and I got part of my money back. Thank you Merritt Webb.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I was called to the scene of a drive-by shooting. As my son laid shot and killed on a Friday night about 2 am. I waited for a few hours and the police wouldn't let me see my son. I call the law firm, got instant access to an attorney and the legal information of my rights as a parent. LegalShield works!

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    LegalShield helps me to feel safe and secure knowing that I can get legal help if and when I need it. Also that my identity is being monitored from theft.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed April 27, 2015

    I have been using this service for 10 years. If I did not have it, I would never be able to get legal advice. In addition to advice, I have also gotten legal services at little or no cost, for everything from real estate to divorce to traffic tickets. My family has also used the services. The quality of the service has been excellent but not perfect. Of course I wish that everything was covered at 100%, but that is not possible for the small price I pay ($17 a month). So I am very happy that everything that is not 100% free is still covered at 25%.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    Words can't fully express my gratitude and admiration for LegalShield. The story behind how it was created from one man fed up with the injustices of the system is very inspiring. The dedicated people perpetuating it's mission are phenomenal.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    Every time I need to call the Law Firm they are always very helpful and cordial, and they always follow through in everything they say they are going to do!!! I love my Law Firm!!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed April 27, 2015

    I've had this service for several years and I can confidently say, I'll never be without it. The peace of mind my family has as a result of being members is priceless. We've used it for outstanding debts (I'm an entertainer and some promoters are guilty of 'slow pay' or 'no pay'. BUT when my lawyers get involved, I GET PAY), warranty issues (companies like my cell phone provider, think they can bully us into taking refurbished phones instead of NEW ones. But my lawyers took care of that too) and sound tax advice (saved us THOUSANDS as a result).

    Just having a pair of trained eyes to look at a situation and counsel you on your choices is common sense. We do it for medical, dental, financial and mechanical. Now we do it for legal too. My wife and I got our Wills done and even my kids utilize the service as well. Why not? They're growing up knowing nobody can bully them if they have lawyers on their side. Priceless!

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I contracted with a temp service for my child care facilities. When it became clear that the background checks had not been done as the agency had represented, I needed to know my options and how quickly I could exercise them. The law firm even teleconferenced with me while I was on the playground with my students! They informed me of my options and helped me to put a game plan together. Now my students are safe. My credibility is intact, and my business remains operational. Being able to dial one number, explain my situation, and get counsel and direction for less than $2.00 per day is just phenomenal.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    My husband and I used our LegalShield membership many times over the years, for small issues as well as big ones, and it has saved us so much time, money and hassle! Here's the most dramatic example so far: My husband was laid off a few years ago, and he was collecting unemployment regularly, except one day the payments stopped unexpectedly, with no explanation. He tried calling and visiting the local unemployment office, with no results. ONE call to our LegalShield provider law firm in California gave him advice that saved him $10,000 in unemployment insurance! So grateful for our LegalShield membership--wouldn't be without it! :-)

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed April 27, 2015

    This is a terrific service that I have owned for 18 years and all my children and their family members also own LegalShield. It gives me peace of mind like my health insurance. Knowing that if I need legal advice or an attorney on any matter, I simply make one phone call to my provider law firm and my needs are met.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I AM ECSTATIC!!!! About the direction LegalShield is going, and glad to be on board to benefit from it. For the first time in 17 years, I BELIEVE that I can be a MILLIONAIRE and help others to achieve their goals in LEGALSHIELD.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I just wanted to take the time and thank LegalShield for helping me get my estate plans in order. I had my Will, Living Will and Healthcare Directive done through my California provider. This gives me peace of mind to have my last love letter to my family in place so they don't have to worry too much when I am no longer here. Thank you LegalShield! I truly could not have afford to do this without you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2015

    I was surprised how quickly my lawyer called me after giving my concerns to the screener. My lawyer was professional, made me feel respected after possibly asking some not so smart questions, and I felt we exhausted all the possibilities under the law. Totally worth it!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    Our home was in foreclosure in 2012, scheduled for auction in 2013. The attorney at Parker Stanbury helped us every step of the way, and we saved our home. All we paid is our monthly fee.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2015

    I had contacted our Provider Attorneys at Parker Stanbury and spoke with them about writing a letter on my behalf to secure my refund from the storage company as I felt their cold business tactics did me injustice and gave them the opportunity to enrich themselves on my account. My reason was because I had to make alternative arrangements the evening before to secure alternative storage space as my own was not able to find me a smaller unit that whole day! However, the next morning when I had called again, my storage company found me the unit I needed and I quickly returned to US Storage to try to cancel my unit (less than 24 hours later) but they were cold and ruthless - "business is business" they told me! Attorney ** wrote the letter on my behalf and I got my full refund within 10 days of his letter reaching them! Thank you, Parker Stanbury, LLC!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    The many times I have talked to an attorney, they have been friendly and courteous. Very well versed in the subject I am calling about. Nice to be able to ease my mind when trouble is brewing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I had 3 clients who owed me money. I contacted my Provider Law Firm and the kind and compassionate attorney wrote 3 collection letters on my behalf. Within 10 days, I received all my money. That is the power I have with my LegalShield membership. It's AMAZING!

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed April 27, 2015

    I have been a member for 11 years and I have used this membership on numerous occasions. My son was away at college hundreds miles away and him and his friends got into a fighting situation which resulted in over a hundred people fighting. Which was composed of people from within the establishment and college students. In the midst of the police trying to break up the fight, the police grabbed my son from behind and my son didn't realize it was the police in the midst of all the chaos and threw the police off his back. To make a long story short, my son was charged with a felony for touching a police officer. He went to see an attorney in the city where he was living in and the attorney wanted a $5,000 retainer fee (which covered only 3 days of work) and $500 an hour to handle his case. He immediately call home and I reminded him that we have LegalShield and that should have been his first phone call.

    We immediately called our provider law firm and they gave my son an attorney within his area that specialize in that area of law. My son case lasted a year and a half, he was back and forth in court. Because it was a felony charge, it was covered under the 25% preferred member discount portion of our membership which we were so glad to have! We only paid $1500 total for my son's case and remind you of the other attorneys cost, I am afraid of what that bill would have been and sadly to say I doubt if I would have been able to afford it. What's priceless to me and my son who had never been in any kind of trouble before, who is a great son, HE DON'T HAVE A FELONY ON HIS RECORD as a young man. Advancing and growing in life, now married for 2 years and working a good job!. I thank God for LegalShield every day for it truly give me peace of mind where I can Worry Less and Live More! I will never be without it!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I have had my memberships for over 16 years and I would never give it up. I have called many times over tenant issues and also estate issues.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 27, 2015

    I've had LegalShield (formerly Pre-Paid Legal Services) since 1999. During that time the service I've received from them has by far outweighed the money I've spent on their service by probably 10 times. They have always been very professional, knowledgeable, prompt, courteous, service oriented and have assisted me more times than I can count. Their attorneys and service tend to raise the bar and set a great example for other attorneys to strive to achieve.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 27, 2015

    I had a civil rights issue arise on the job. I was a senior executive at a financial institution and was questioned daily on 'why your people' do this, don't do that... I contacted my attorney to find out what steps I could take to stop the behavior and not only was the offending party halted, the person was moved to another location/lower position. LegalShield for life!

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I have used LegalShield for collecting wages from a employer and have to thank them for being such a top notch company.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 27, 2015

    I just used LegalShield again last Friday when I had questions about my rights. I called at around 1 pm and got a call back before 3 pm and got all of my questions answered. I highly recommend this service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2015

    I had a question about thoroughly reporting the spousal support I pay, and wasn't sure if I needed a Family Law or Tax attorney. The intake specialist took careful notes and within 20 minutes, I received a call from a Tax attorney. My question was answered clearly and specifically within a 15 minute phone call. Gave me incredible peace of mind!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 27, 2015

    I subscribed to LegalShield as a member a couple of years ago primarily interested in the ID protection that was offered, but saw the value in the legal plan offered. Since I have become a member, I have benefited from the legal plan more than I initially thought I would benefit from it. I have used the provider law firms services numerous times from very simple questions, wanting to know what legal rights I had concerning circumstances, to very complicated situations that I felt overwhelmed by. Long story short, the provider law firms have saved me $1000's of dollars, not just in legal fees by contacting attorneys on my own budget but, assisting me in collections issues, stopping harassment issues, tax issues, and keeping points off of my motor vehicle record. Also, simply giving me advice on other concerns.

    Now, the answers to some situations were not always the answers I was hoping to learn, but always provided the reason behind the answer and information on the laws that impacted that answer. Everything that I have benefited from, with the countless consultations and actual representations, has not one time cost me any out of pocket expense other than my monthly subscription fee. Plus, there were some situations that may have cost me a discounted fee, but I was always advised on what my options were prior to making those choices. I also benefited from provider law firms outside of my home state regarding a traffic citation at no additional expense to me.

    I have also benefited from having the ID protection. I received a concerning email regarding my identity. I contacted the ID protection service and I was assisted by a friendly and knowledgeable investigator who was able to provide me with peace of mind that my identity was intact after reviewing activity regarding my identity information. I also receive alerts whenever I have had address changes, applied for credit, or even employers doing a background checks. So, I know this service is doing what they promised to do! Pairing these two services cost me less than some of their competitors that I was looking into before choosing LegalShield. If you don't have this service already, you should definitely look at signing up! It's scary to think of what I could have lost without it. I only wish I knew about them sooner.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    I have used the services multiple times for reviewing business documents, traffic ticket, and doing our Will & Healthcare Power of Attorney. They also have a great mobile app to contact an attorney at any time for an emergency service 24/7.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2015

    I have been a member since October 2011 and not once have I been disappointed with any aspect of LegalShield. Phone calls are returned quickly (as quick as 5 minutes in one case). The advice of the lawyers has been very helpful and insightful. I love talking to others about this amazing service that everyone can afford.

    Thanks for your vote!
    Verified purchase

    Reviewed April 27, 2015

    To know that I would have legal protection at any given time. To help me out with any situation that I may have. To know that whenever I have a problem, I always have someone that will be watching my back! To me, there are absolutely no words that can express the peace of mind that I would have by using LegalShield whenever I needed it!

    Thanks for your vote!
    Loading more reviews...

    LegalShield Company Information

    Social media:
    Company Name:
    LegalShield
    Company Type:
    Private
    Year Founded:
    1972
    Formerly Named:
    Pre-Paid Legal Services, Inc.
    Address:
    1 Prepaid Way
    City:
    Ada
    State/Province:
    OK
    Postal Code:
    74820
    Country:
    United States
    Website:
    www.legalshield.com

    Media

    VIDEOS & IMAGES