LegalShield Reviews

Recently a surgery was moved up and I needed to update my will in a few days. Blair in customer intake did a great job sharing with others the need for immediate attention to my request. The attorney, Marsha who was assigned to me was amazing, thorough and also understood the time constraints. I went into surgery with an updated will and peace of mind.

Every time I've had an inquiry, it's been addressed promptly, efficiently, and professionally. This is the sort of service that I would recommend to friends and family. It offers peace of mind and is a great resource everyone should have at their disposal.

LegalShield has been so wonderful to have especially when you are not sure of your rights. It has been a great opportunity sharing with ones what all LegalShield has to offer. It’s nice to know that you can get not only legal advice but also information about your credit.

Initially I had possible retaliation concerns from landlord reference poor maintenance and safety reports I had made. For now the new manager seems to be having things done. I will keep you informed of any new development. I have used your service in the past for my will and was satisfied with that outcome so no hesitation to contact you this time.

Excessive charges against security deposit. Ms. ** was great to work with. She responded in good time and provided a letter that I am sure propelled the success of this case. I could tell that she actually reviewed the material and provided a thoughtful response.

My appointed law firm responded promptly to my submission of information needed to create an Advanced Directive, a Durable Power of Attorney and a Last Will and Testament. After reviewing the documents, which were all complete and accurate, the responsible attorney was prompt and courteous in responding to my request for answers to a couple of innocuous questions.

I want to thank Sharie for answering my questions thoroughly and giving me the right and correct answers. She is truly an asset to the firm. I will definitely be contacting her in the future for any follow up questions. Legal Shield is well worth the monthly premiums.

Still in process. I was advised to send a letter along with a form emailed by my attorney explaining my situation. It is currently under review. Once I hear back from the consumer insurance will inform my attorney the status. My attorney was quick and got right on my call.

The legal team Responded in a timely manner and sent the will with updates and changes requested. Will definitely recommend to anyone looking for legal help in legal matters. A lawyer also called to confirm and answer all questions I had.

I was given counsel regarding how I could get out of my Timeshares. I was told there was nothing that could be done unless the developers agreed to cancel the contract. At the present time the developers are unwilling to cancel the contracts and Legal Shield is unable to intervene.

I’m always greeted professionally and personally when I call. My attorneys are always willing to listen and help. I have several issues revolving around the same person and you are always there to save the day. Even provided referral for my post-decree modification. Thank you.

Legal Shield has been a blessing, the reason for 5 stars is because they are diligently helping me to resolve a consumer issue. So far they have been kind, professional in every way and are working very hard to help.

I can not get in touch with an attorney. My phone rang once, I picked up and no one was there and I got an email saying I wasn’t available to speak. I called back within seconds but of course, there is no one to speak with. I’ve left message after message. I’ve sent emails. We used to live in Florida we now are in Oregon. The lawsuits are in Florida. There is a 3 hour time difference. We got a call at 5 am. We were sleeping. We have told everyone we talk to about the move. The new phone number. The time difference. I know we are not a large important account. But we are about to lose about 10,000 dollars, because we can not get an attorney to speak with us in a timely manner. Please help us. NEW PHONE # **. 3 hours behind you. You are in EST I am in PST

PPL Rep. was very courteous & helpful through a phone call in executing prep of draft Will & Healthcare POA. Her guidance was instrumental for my next action steps. This is only the 2nd time I have used PPL services in 20 yrs. They prepared my 1st Will years ago.

Great legal advice. Very knowledgeable, highly experienced, very professional, great experience. Best lawyer ever had! Contacted about business customer complaint. She assured me there was no cause for concern regarding the law and how we were not responsible and offered solutions for our issue to offer the customer the real solution.

After being scam out of a large amount of money from a roofing co. your legal communicated information, I'm hoping to receive financial re-solve result, also hoping you keep me up to date with further communications. I depending on this firm for legal help, being a member of this firm for over twenty (20) years. Thank you.

Very responsive - amazing how quickly they return calls, they are patient, listen to your concerns, understand your questions and gave great information and advice as to how to move forward for more solutions. Highly recommend this company especially for those who are at a loss when it come to legal issues in New York.

They are very knowledgeable! I feel very comfortable reaching out to them. The service is fast. They respond fast enough. I Highly recommend this service. They have been able to answer all of my questions without embarrassing me. They are very professional with the way they respond.

I that the Lawyer do reach out to you and give you helpful advice in your current situation or case. I have not had a case won yet with LegalShield lawyers. I am forward to seeing the outcome of current case with Legal shield and the lawyer companies connected with Legal shield.

We have two issues we're trying to handle right now. One is a will for my husband and also a collection account for an erroneous medical charge. I opened everything and we've uploaded documents but have not received any call backs. However, we keep getting messages that say you've tried to reach us. Please note my number is now **, which I updated when I started these two cases. My husband's number is ** and his name is Anton **. You should be able to find the two case numbers so you can follow-up with us.

I needed a release from being a POA and your firm was able to write and send that letter for me in a timely fashion. The person who took my call understood my situation, and explained, that even though I didn't need one, he wrote the the letter anyway. He knew It was important to me. I found out that the recipients received it the following week. My copy showed it was short and to the point.

Thanks to the courteous receptionist and Attorney **, you are highly recommended. He was thorough, with more information than I thought to ask about and answered all questions. He is always pleasant and understanding to my situations. I will be sure to always ask for Attorney **.

Legal Shield provides me with answers to any legal questions I have. They're responsive to my issues, being very knowledgeable about whatever laws might apply. Indeed, I have not found any other service that has more value than Legal Shield! Keep up the great work!

That attorney returned my call in a timely manner and provided me with guidance as to how to proceed. This issue is still ongoing. Once I have heard anything from the contractor, I will contact the attorney to see what we should do.

When I needed legal advice and assistance I got it! Fast, efficient and comforting legal services were rendered in a sensitive moment of my life and was much appreciated. It's rough when you find yourself needing legal help and I’m glad I found it.

I've been with Legal Shield for less than a year and they've already helped me on three occasions. I'm so happy to have this added protection and services. I've used other prepaid legal services, and they just weren't nearly as helpful. I'm sure I'll be using them again in the near future and for years to come. Thank you, Legal Shield.

I received my letter in a timely manner and liked how it was written. I made a few changes but not many. My issue was length of time I've been in my apartment, the apartments being sold multiple times and the new owners never put my correct deposit down. I'm moving so needed to have that on my move out letter and apply my last month's rent that I actually paid when I signed the lease years ago.

I recently requested to renew my Will and power of attorney. This was done in a reasonable amount of time and appear to be accurate. I appreciate the help from LegalShield, always handling my request in a timely manner, it’s good to be able to use a service like this with minor legal things.

Neighbor was putting his fence 3 feet inside our property line. His predecessor built a shed 3 feet on our property. He is sure this gives him the right to take a 3 foot strip of property across the back of our property. He wants to take our property and have us pay half of a new survey, half of the fence, and half the cost of brush removal on his property. We already had cleared the brush from our property the previous year. He has threatened to sue me for the money he wants and for me harassing his fence builder. I talked to the builder each time he was putting the fence up in a calm, polite manner to let him know he was putting the fence on our property. Each time he stopped work and was very professional and cooperative. I was referred to Legal Shield by a friend and they were extremely helpful explaining the law and trying to put my nerves at ease.

The issue was the outside lock on the entrance door to my apartment building. It was broken and my landlord/complex management didn't see the need or care to repair it. This represented a dangerous condition where anyone could enter the builder. Legal Shield did a good job in getting my landlord/complex management to fix the lock. Thank you.

I spoke with attorney about me writing a letter to my landlord about not renewing my lease and vacating the premises. They answered all my questions and concerns that I have. She was very pleasant and informative and everything that I needed.

Mr. ** wrote a letter on my behalf to receive financial records from my former assisted living facility. This letter is critical to further legal action I might take. His courtesy and his interest has encouraged me. I am glad that I have used pre-paid legal services.

This is not over. I can say that Mr. Jaffe has given due consideration to my case and I am hopeful that the problem I have been submitted to by Equifax will be resolved. I will have more to tell when I receive communications from Equifax. Tony

LegalShield had been there for me so many times with the help getting local lawyers so I wouldn’t go as far. You guys made me so happy with the service that I will recommended to my family and friends! Thanks God for my grandmother telling me about this service!

The attorney for Will was very helpful in answering my questions on how to best set up a will. She also helped me to get in touch with a trust attorney, and the attorney for Trusts was very helpful in explaining how a trust works versus a will.

I explained my legal situation with the mother of my children leaving the state of California and violating court orders. I was given the resolve of filing a contempt of court as well as another matter that I wrote down (yet lost) and would suggest that the solutions the attorneys provide are followed up with a email.

Any good reviews or fake reviews. This company is money hungry, and will not help you and they say that you can change your mind and get a refund in the beginning, which is what I did after realizing the above. But they still charged me and did not refund the money. If you have no other options, you have no other options… But beware.

I had LegalShield for a few months in 2023. I only used it once, when I needed an immigration lawyer to ask some questions. After raising the request, I received a call 24 hours later, which was pretty quick I’d say. The person on the other end of the line rushed to hang up and didn’t show genuine interest to understand my case and answer my questions to the best of his ability and with my interest in mind. It was a quick call, superficial, and didn’t feel professional. It was a disappointing experience. I canceled my membership afterwards. I do not recommend legal shield based on this experience.

Jake helped me recover from a wrongful eviction. Instead of providing the required 90 days plus relocation costs, I was kicked out with 3 weeks notice and forced to live in my car, separated from my daughter. Kival and Howard demonstrated professionalism and kindness towards me.

I have been a member of "Pre Paid Legal" since 1999. For years I would call the number and the service was stellar. Guaranteed response within 24 hours? Never happened, I got a return phone call within that same work day. My law firm in Toronto was so good I got to know the names of the lawyers and would often have of topic chats about mutual interests. I was so pleased with PPL that I sold family members on the service. I vowed that I would never be without this amazing company. However, times change. The company was bought (?) and name changed to "Legal Shield". Lately, the service is sloppy. We called for a serious issue on April 25th requesting a lawyer to get advice on a tax matter. It's now May 1st and still no return phone call? We've called four times and still no response.

I asked for addresses of relatives who are co-owners of a piece of land so that the property could be placed in the names of my wife and myself. The attorney I spoke with said that you don't do searches for people, which is understandable.

Ross&Matthews always there to help through any Legal Needs they always get the job done. Thank you LegalShield for great experience. I Have several experiences with Ross&Matthews every step by step and they will always come through every time. So I don't have any negative thing to say about Legal Shield or their affiliates. Ross&Matthews is always a call away. It doesn't take long for them to call and to send a Referral to attorneys.

A "legal firm" claiming to be working on behalf of Wells Fargo contacted me via a "process server." When I followed up, they claimed that they were suing me for a defaulted bank account from 2008 and said I could settle out of court for $1100. I had them send me the "contract" to sign and make payment and forwarded this to my LegalShield attorney. The attorney created a response letter and sent it to the "firm" in question, which settled any concerns I had. Great work. Very fast and efficient and they kept me informed every step of the way.

I had been a member of Legal Shield from 2022 and recently canceled on 4/19/2024 due to the notion of one attorney at Merrit Webb that you get what you pay for which in the attorney's opinion was not much at $25 a month That's $300 a yr and I only used it once prior. The fact is, it's a subscription and regardless that the firm agreed to take on. I felt as if it was a source of referrals to them. I have read other reviews and I happy that it works for others but I don't take customer service and customer friendliness lightly. If I am not treated properly, I take my business elsewhere.

I've used LegalShield for several years. Recently I used it this month about 10 times for legal matters. While LegalShield attorneys were working on legal matters on my behalf such as letters which they require a 3-day turnaround canceled my membership in the middle of providing those services. Do not get this service. I do not recommend it to anyone after how I was treated.

This company is a joke. You pay $30 a month for a free consultation. Once you receive your free consultation. You still have to retain you a lawyer at market rate…. Why are we paying $30 a month… To build someone else’s empire. Just a joke. I got scammed by them….

I got really great service and easy and clear to understand directions for the documents. I have recommended Legal Shield to all of my friends. I have plans to make sure that I review and obtain any more legal documents that may be needed.

My experience was great. Friendly service and prompt. Greatly appreciated. Thank you! My question, which was answered promptly about my supervisor needing employment information. Help me make the right decision at the right time and move forward with my discussion with my supervisor to deter the term in what she needed. The information for which was only proof of employment. So you helped me get over my worries. Thank you very much for your time and consideration,

I was so worried after the accident. I didn't know what to do. Legal Attorney with Legal shield called me and he was so helpful in answering my questions. After his call I felt I could handle the situation better.

I was hiring a consultant and needed to have the agreement reviewed. The lawyer was able to provide suggestions on how to ensure my interests are protected better. The result was great. His responses were timely and I liked the follow up email and texts.

The attorney who helped me was very forthright and returned all my calls within a few hours. A resolution was reached without going to court. Overall I was please with his direct approach. I recommend a Legal Shield in every wallet.

I cancelled bc they doubled their rates. I paid for the final month. I said I might use it for last month. They said I would have to reopen my case to use the last month and have to go through cancellation process again. I cancelled before my due date for pay. They still charged me. They don't make it easy to get your money back. They are not smooth polished kinda scammy bad feelings they gave me. They didn't help much with any legal issues I had just things I would be able to do a Google search on, info they provided. You could call it a place to donate charity to. They don't do much but take money. They said, "Oh we're sorry to double the rates." I'm sure they're really sorry.

Bad response but I finally talked with someone after calling a couple too Mrs. I know I am no longer a member because of the past experience.

The lawyer guided me how to approach IRS in regards to unpaid returns. It worked very well. After one week of contacting IRS (the way the lawyer advised me to do ) my return arrived (originally one year delay). Thanks.

Sought guidance regarding a neighbor tenant who had been evicted for criminal causes and is currently returning to the premises including overnight stays. Seeking info regarding rights and responsibilities in this matter, including learning if this behavior on the part of the evicted person constitutes a crime under Utah law.

It has always been a pleasure speaking with attorneys through LegalShield. They are always concerned about your issue and always willing to give the utmost time needed to resolve the issue in your favor. The lawyers will always respond in a timely fashion. You will never have to make a second call.

I had legal issues with my property and I was almost forced to combine both properties together until I called LegalShield and they let me know my rights and they handled everything for me. I am so glad to have them for my family.

I received prompt informative, helpful, insightful, and courteous telephone assistance from a Legal Shield attorney recently. It helped me a great deal in the personal legal problem which I had. Legal Shield has assisted me through telephone consultations many times in the past with great courtesy, legal expertise, and efficiency. Thank you very much Legal Shield.

In helping me with my Will the team was very kind and helpful! It was a quick and easy process. The app was also very easy to navigate during this process. I would recommend Legal Shield to any of my friends or family.

I’m satisfied with Legal Shield. The attorneys I have worked with did a good job. I would definitely recommend Legal Shield to others who need legal advice. The attorneys made themselves available and accessible in my times of need and I believe they handled each situation well and showed a good command of knowledge on the subject.

All the process was very easy.. I just filled up the form online then I sent it to them. After 48 hours an attorney got in touch with me to see if I had questions. All very smooth. I am very happy having this service and being a member of Legal Shield..

I have had many great experiences with Legalshield and WWR law firm over the years. Kelora, the attorney, is great to work with. She has outstanding communication, knowledgeable in all areas and is very helpful. Member of nearly 20 years!

I'm not familiar with the law, that's why I have Pre-paid law service. I have been very pleased with my previous files, but not this time. This is the first time that I was somewhat disappointed. I felt like more could have been done, but I can be wrong.

Wasn't sure Pre Paid Legal was going to be able to help us. The Lawyer we spoke with really took the time to understand our dilemma, gave us her heartfelt advice and answered our questions. We are very thankful for this service.

My LegalShield law firm just wrote a great demand letter for me to a CRM company that put me in a 12 month contract that I never agreed to and charged my bank account a cancellation fee and I just got a refund and a huge apology from the owner! Love this service! I also use the LegalShield member perks a lot and saved $220 on Six Flags tickets this year and 35% off Regal and AMC movie tickets which we take advantage of all the time. It's really great. Great value for the dollar.

I purchased Legal Shield for myself. A few years later I canceled my membership. Then I purchased it for my business. When I would ask for advice, they said my account was canceled. I sent emails and made phone calls to get it straighten out, to no avail. Yet I was billed every month for nine months! When I finally got someone to listen they found the issue and said the firm saw my personal account canceled. That's why I got no response. Yet they refused to rebate my mine months of payments!

When I called to reinstate my membership I was told I'd receive a welcome email with a membership number within a couple of days. After a couple weeks I contacted Legal Shield again and received my number. Since then I've contacted the attorney for my area and begun the process to complete my paperwork.

Mr. **, the attorney who helped me with my issue, was thorough and professional. Ms. **, who helped me with technical issues, was patient and courteous. After many years as a member, I highly recommend LegalShield.

I had questions about a rent lease with a prior property owner vs a new property owner, and whether the former was legit until new staggered leases were ultimately provided to all community members by the end of 2024. I also wanted to know if it was considered fair if renters on the new lease had more stringent terms than renters on the prior lease. The attorney assigned to my case answered all my questions so that I was able to make the right decisions for my situation.

Excellent service. I have recommended LegalShield to everybody I know. Legal shied is a smart way of saving money when it comes to getting fast legal advice. Legal has advised me regarding various legal issues and got me out of several binds. I highly recommend using Legal Shield for any legal question you might have or any future legal issue. Thank you, Richard M. ** USMC.RET.

I paid for this service to provide a second opinion for my Adult Daughter concerning her accident. So they connected her to a law firm and one of their lawyers consulted her with advice that conflicted with what the Allstate lawyers were saying. She shared everything with this firm about her accident and everything we have concerning the other party. She gets a call the next day informing her that she had received a consultation from the same firm working the other side and that it is a conflict of interest!?! Either this was on purpose or gross negligence!

I’m right in the beginning phases of planning my will, and my estate planning with the LegalShield. The process is highly automated. I believe it to be secure. So far so good. Inform her well thought out and easy to complete.

Very good service and pleased with experience overall. Would definitely recommend to a friend. Will keep coming back when I need them. Excellent value for the money. Good insurance to have as it offers peace of mind. Would strongly encourage other to sign up.

I am very happy with the outcome of my situation at hand. Thank you, Mr. ** and Natasha for your help in this matter! You and your firm were very attentive to my situation and made me feel at ease. I highly recommend Prepaid Legal for your attorney services!

We are trying to get a status on a disability claim. A letter was written to the SSA office and they called and we found out that because we have moved we have to go back to the old address site and get them to transfer the claim. So far, things are moving forward.

I called to contact a lawyer to get a complaint letter for my boss who openly discussed a matter that created a hostile environment for me. I was later fired when I return to work, so the complaint was never completed. I let LegalShield know I was fired and they answered my question pertaining to unemployment. I think Legal Shield can assist once my EEOC intake is completed. I’m considering using your lawyer as a witness instead of representing me as they did not mention any abuse related to my firing. They did ask for proof that my boss targeted me in harassment which was provided and I have not heard back about that situation at all. But he did let me know how to apply for unemployment like I asked.

I recently signed up again after many years. The customer service rep to the attorney were very gracious. My legal question was answered promptly by the attorney. The callback was in less than 8hrs. Great service and I look forward to future endeavors.

I received a good guidance and advice in regards to the last case I contacted PLS about. In general, I like this service. The only suggestion I would make is to be more specific about the timing when the attorney would get in touch with you because if you miss their call or even cannot answer it fast enough, they might hang up and then you don't know when they will call you again.

Very happy with the information received. All my question were answered to my satisfaction. I know I can call when I need information and the response is on the same day. I did recommend your company with my friend and family. Thank you,.

Everyone is always very kind and knowledgeable! They seem like they care and I will definitely be recommending Legal Shield to family and friends. They give me references, and even call back if they think they missed something. I can also call again myself on the same issue if I think I forgot to ask a question.

All my questions about Maryland lemon laws and how to report them to the attorney general's office were answered and given to me. I spoke to both Maryland and Virginia staff. Both members were helpful. The law firm had a quick response to my consultation.

The lawyer was very punctual, and very good, When I opened the ticket to time of return call was exceptional down to detail of information provided. As it was very helpful as it help shine some additional insight and details to better plan for my needs. Thank you for your help in this matter

Jonathan was considerate, courteous & caring. He addressed my problem & I was satisfied. I was not happy with the result but do accept the conclusion. He gave me an option which fair yet, I could not dispute the claim.

Called recently to receive clarity on how to respond to Will Questionnaire. Agent was professional and instructed us how to properly complete questionnaire. Interaction was professional and informative. Based on this call and quick response I would recommend Legal Shield to others.

I'm not yet rich, so when I've needed legal help I immediately think of LegalShield. The promise and pitch sound great. However, I've noticed every single time I get in contract, I am frustrated. Even today: I was simply trying to sign up for a new account. I could barely get a word out. An upbeat and eager yet completely unprofessional representative constantly cut me off, kept talking over me, didn't understand my question. I struggled to get even basic questions answered. One experienced rep was helpful.

Our issue was resolved. The attorney we dealt with was helpful and answered our questions clearly. He sent out the letter we needed in a timely manner. We received a response from the letter/email the next day and begin receiving the delinquent rent from our tenant immediately. The call center representatives were all very knowledgeable and helpful every time I called.

Very helpful. Answered all my questions promptly. Received the initial draft very quickly. Made changes promptly. His fee for the Ladybird Deed is a little high in comparison to other lawyers out of network of the LegalShield. Other than that everything was good.

I recently spoke with Shari ** and had a wonderful experience such as: she was transparent, courteous, very informative and above all else very sincere. I really uphold and appreciate her character. So I appreciate and remain a loyal pleased Legal Shield customer for 25 years … Thank you very much in advance, Fernando **

Wanda **

LegalShield has been a super help so far. Prepared a nice wake up call letter to a skanky HOA, that stimulated action. So far, so good, thank you. It is a nice help to have LegalShield provide incentive to resolve issues quicker.

After being frustrated last year we were able to go online and listen to Will and Trustee seminars this year and were able to get our Will Questionnaire and Power Of Attorney in with our questions satisfied. We were pleased to have most of our questions answered.

I submitted a claim with Canada Post, due to improper handling my box I shipped. Lawyer advised me how to handle the claim I had with Canada Post, which was very helpful. This was not the first time I've used LegalShield.

I contacted LegalShield on January 11, 2024, for assistance in canceling a contract with Dr. **'s office. After I explained my situation to Attorney Amanda, she wrote a powerful letter to Dr. **'s office, and within five weeks, they sent a response canceling my contract.

All is well, SLOMIN'S Oil company has not only changed their wording to my liking they also revealed to me that they overcharged me more than they should have. All adjustments were made and I have it all in writing, thanks to the advice and positive direction given to me by the attorney assigned to me, please forgive me as I have forgotten her name, but I have not forgotten her professionalism, kindness and the patience she displayed towards my concerns. I am more than satisfied with the outcome, thank you much.

The Attorney was accurate informative, Knowledgeable, professional, and helpful. I feel my issue was resolved in a timely fashion. I am happy to be member of Legal shield. Ty for the time you took to look over information for me to help get my case resolved. Thank You, Twila

I requested and received guidance and support from the local contact patiently, professionally, and timely. No complaints whatsoever, would recommend highly to anyone who asked. Excellent help from my phone call to request, follow-up calls, and connecting to our mutual schedules. NO delays in connecting, no need to research anything by the lawyer, clear and direct and within my budget.

Tanaaz is wonderful. She is knowledgeable, professional and goes the extra mile. If she is not sure about something she researches until she finds the answer. I’d recommend her to anyone. She also advises on the matter things I haven’t considered which is invaluable.

Legal shield has been most helpful helping us through our legal issues. We appreciate your patience and understanding in our inquiries. I will check the links and make the phone call to see which can be expunged. Thank you for your support. Have a blessed day.

I was concerned about a mail breach and possible identity theft. Attorney ** led me through a method to check to see if there had been any activity and how to periodically check. It was very helpful and there has been no activity thus far.

What I can say. When I call I get a help. This life is full of surprises. And you never know when you will need a help from lawyers. I made right decision by becoming of Shimanovsky & Moscardini prepaid Legal shield member.

I requested a letter to be written to Aptive. A $250 cancellation fee. They text me that I would be canceled as a customer and not have to pay $250. I was very pleased with the letter and its effectiveness.

Know what you need! My experience has not been in and out. I was taken seriously, educated and got results. I couldn’t ask for more when my issues have weighed heavy on me and even part of my credit for years! It’s is an invest worth the purchase and the member perks and deals monthly are a great extra I didn’t expect to see in my email.

My second time talking to attorney Alexis ** and she is fantastic for certain! She listens carefully and is also empathetic without me elaborating. I hope to speak with her in the future if I need legal assistance of this nature!

Lawyer answered all my questions to my satisfaction. Very professional and specific. He called when he said he would, and did not rush me. Even though my situation was not covered by Legal Shield, he gave me some excellent advice.

Prompt service. Still waiting to hear from time share company. Friendly and kind service. Hope everything works out. The attorney was co debate and caring. Will use again if need arises. One of the best plans ever developed for affordable legal concerns.

The attorney was prompt and very helpful. Had an issue with a pending lawsuit. I didn’t understand the verbiage but the attorney broke it down for me. He also gave me some great advice. I love working with Legal shield.

The attorney wrote a letter to the landlord and although the turnout wasn't what I had hoped for, in the long run it was the best for me. It made me realize that moving was the best option. I have had several issues with this landlord.

Sonja ** has been incredibly helpful and sincerely concerned with helping me. She is greatly appreciated and worth mentioning as an exemplary lawyer who's concerned for clients and justice. I couldn't have done so well without her help. Legal Shield hopefully recognizes what a great lawyer and fantastic person Sonja ** is. Thank you kindly, very much appreciated.

Used them for our wills. They were quick, professional, attentive. The communication was great. Very friendly attorney. Was very happy with this service. They called right away and we were able to get this done without going to their office.

Very Professional and kind, she had heart ❤️. She was very prompt and knew her law, and if she had a question she looked it up while on the call. We felt very lucky to have her on our team. Thank you Legal Shield.

The response from a LegalShield rep was quick and to the point. The service by one of its providers was also expedient and effective. The services are the way all service providers should organize their products. I can't say anything negative about LegalShield. Perfect!

Rec'd excellent advice in a timely matter. Very pleased and it resolved my issue of needing a promissory note for Ohio. He referred me to an online form wizard that overall saved me money which means I will refer more clients to Legal Shield as a result.

He both explained and answered questions. Plus he repeated his answers. He also allowed me to add my husband. He had the contract in front of him so he referenced the page number so I could follow along. Thank you.

A letter was written to the owner of the dog that bit me on the public sidewalk. The process was easy and the attorney was very understanding submitting a draft of the letter for me to review before sending it to the dog's owner.

Catherine was able to help us understand more about our claim and give us advice about the dos and don'ts. We really appreciated the time spent with us. I am very grateful that I sighed up for Legal Shield 30 years ago. I have 'peace of mind' knowing that a legal team is there for us.

The attorney responded to my inquiry the next business day. She provided me with as much information about my question as she could find and offered to dig even deeper if I needed more information than she already had. I did not require any additional info but I appreciated her offer

I requested my cancellation through email last week and I have had no response. Unfortunately, I will not need your services any longer. It has been a pleasure dealing with your company for the last few years. Please cancel my membership.

I absolutely love LegalShield! I have been with them for over 5 years. I've recommended them to family and they also love the service. Powers ** always respond in a timely manner and they are efficient. Good customer service. Answers all my questions in detail. Follow up in the time frame given. No complaints here.

Evicted tenant vandalized property prior to departure. The insurance company refused claim against the $50,000 damage caused by evicted tenant. The attorney at McGuire reviewed the policy and concluded that there was little chance of success against the wording in the policy. He recommended not to pursue. I concurred.

My first cousin has unclaimed money. I don't know his whereabouts. I used social media to try to contact him. No luck. Legal Shield said I did what is appropriate. I asked should I hire a private detective to locate him. Legal Shield said that would be the next step. Alas, I said the money would just have to sit there.

Excellent response and follow through with my request and took the time to explain what I would be receiving and how the documents assist me in my life goals. They are really good with their follow up and explanations. Great. Great. Great.

I have truly enjoyed being a member of LegalShield. I have only been addressed by professional proficient staff that have been kind, compassionate and informative to all of my needs. I will continue to utilize this service and recommend it to others.

I’ve attempted to get my Will updated that I paid for some years ago to no avail. Please send me a copy of my will asap. I’ve called several times and when someone calls if they don’t reach me there’s no attempt to call back or call another number. Please have someone call me **.

Submissions of questions and response was timely. Documents were delivered in a timely manner. Very professional. Calls were professional and thorough. Documents were accurate. Documents: Will, Designation of Health Care Surrogate, & Durable Power of Attorney.

I recently had the pleasure of receiving a letter from Paula ** regarding my legal matters, and I cannot recommend her services enough. From the moment I reached out to her, Paula was not only professional but also incredibly empathetic and understanding of my situation. The letter she wrote was not only thorough and insightful but also clear and easy to understand, which is exactly what I needed during such a stressful time. Paula's expertise and dedication were evident in every sentence, and it was clear that she genuinely cares about her clients and their outcomes.

Caution. ⚠️⚠️ The same lawyer will call you back and try hard to not help you. He'll give you basic information and you gotta tell him what he's supposed to say or what you looking for. The advice is basic information and they give you nothing more than what you expect and pay for. They pretend to not have many lawyers, so the same lawyer will give you bland basic information. It's like he's trying not to help as much as possible. It's never nothing they can do to help. I don't know if I want to renew my services. I'm looking into something else because this ain't it. It's a waste of 30 dollars a month. The library has more help than this and I'm talking the basic library. The law library really puts this place to shame.

I received great service from LegalShield! The lawyer who helped me was knowledgeable and took the time to listen to my concerns. I am glad that I have a membership and highly recommend this service to others!

I used Legal Shield FL, who uses DSK Lawfirm. I was served with a frivolous completely fabricated lawsuit which required an answer in 21 days from the day I was served. DSK told me they would not represent me because the date (the made up date) that the plaintiff claimed I committed the act on (that never happened) was before my Legal Shield membership. So, they told me they would refer me out to another firm. Obviously they were looking for any reason not to honor my membership.

Pros: Longevity: I've been a member of LegalShield since 2010, benefiting from its services for quite some time, which speaks to its longevity and availability. Cons: Decline in Service Quality: Over the years, I've observed a noticeable decline in the quality of service provided by LegalShield. This deterioration has been concerning and disappointing.

NOT GOOD! The attorneys are either borderline rude, in a rush, or just dismissive. The common denominator over almost every single one of my calls these past 4 or so years that I've paid for their services, is that the attorneys try to rush you off the phone as quickly as possible, and seem very irritated if you ask for anything except a generic "strongly worded letter" or something else that doesn't require any work or research.

So many say that Legal Shield is bad service. What many of you don't understand is that they are the payment plan, not the law firm. LegalShield provides a deal to make law firms affordable. What law firms do is not LegalShield actions. I live in Illinois and the law firm they use has great reviews. The reason why I can afford the law firm is because Legal Shield gave me (or us) the opportunity to provide lawyers at a small cost. And if you don't like the lawyer, you can always request for another. No questions asked. Thank you, LegalShield.

Any time I try to use the service I pay for, I get days of phone tag and end up being referred to a real lawyer in my area instead…and I get to pay for that real lawyer of pocket. Or one time they helped with a simple uncontested name change…which took like a year and a half.

LIFESAVER. To run a C-corporation is not easy, we are often faced with tough challenges, sometimes needing legal assistance. The best part of dealing with these challenges was the support of an expert, compassionate, and caring team; from the office staff to the legal experts, that helped us confidently and effectively handle and overcome each of those challenges. LegalShield is one of the affordable and adorable choice we made and highly recommend for Business and Personal matters. THANK YOU LEGALSHIELD, we are extremely grateful.

I had the service for years, so one star because they helped with a couple of small cases that I couldn’t get traction on myself. The last three issues were not resolved, but the most recent was the worst. I supplied all the info on what seemed like a ‘slam dunk’ case.. it had to be transferred to another state which took a little time, but was encouraged after speaking to attorney. She seemed like it was as good as handled. Then, nothing. I followed up, still nothing. Followed up again and was told that too much time had passed so would need to refile. It was on them that the time expired, but fine.. filed documents again. And nothing. Followed up, waited and nothing. Followed up again and finally said I would cancel if I’m not going to get any service. The response was a very nonchalant ‘Okay here’s how to cancel’. So I did. I was tired of the fight, along with the busyness of life.

I thought this was a good idea, I was wrong. The lawyer I spoke to was arrogant and didn't seem to want to help me. I just wanted them to write a letter to my employer because I thought it would help get my vacation pay. They wouldn't even do that. The Cleveland office does not return calls. At least in Columbus someone would call you. This was a waste of money plain and simple. Run from these people if you can!!!

I subscribe to the service for about 2 years. I used the service multiple times for legal advice and the legal advice was appropriate for the situation. Also, I used the legal service to send out demand letters and I was pleased with the outcome.

I’m not one to just write a negative review but I see they actually respond to these. I signed up for LegalShield as I knew a lawsuit was coming from a previous landlord and needed advice. The lawyer was definitely not an expert in the space and suggested a response that made the lawsuit about $8K more (it pissed them off). When I asked the law firm for defense they said they didn’t have any available lawyers to help defend and couldn’t refer me. Needless to say, I am cancelled and am about to take on this lawsuit without legal representation. In theory this would seem like a great product. But it’s kind of hurt me.

The lawyer that I talked to lied to me and directed me to a totally wrong direction, that lawyer's intention was to complicate my case in order to have me forced to pay for a real lawyer to represent me, shameless unlawful behavior; preying on poor people struggling to get their rights, I learned my lesson the hard way, take my advice and thank me later: stay away from this service; you pay them money while they are only dedicated to make things worse for you in order to make you pay for a real lawyer to represent you.

For my last experience over the last 6 months for every question I had the lawyer kept saying that the matter was too complex. He failed to provide services by doing the necessary groundwork to answer. So when I complained they dropped me as a client to Legalshield after I have been a good withstanding member since 2015. They did not even tell me they dropped me as a member so I called to find out what happened after my associate whom is a friend said they would not look at my complaint and they just said we sent you a letter. Shocked by their actions. I lost my home to flooding and have been working against the city to recover it. I am without my home and this is what they go and do to you. I am trying to save my home and need legal help to do it.

Let me start by saying I've been in business for over 30 years and never in my life was I treated so unprofessionally. The lawyer assigned to me screamed, yelled and told me to shut up after less than 5 minutes on the call. I hired LegalShield for a personal legal matter regarding tenant/landlord situation. I had the call on speaker and it was witnessed by highly accomplished retired insurance adjuster who I was seeking helping me o on the matter. He was mortified at the unruly behavior and couldn't believe his ears. I called and reported it. The customer service person apologized for the attorney and said she would have a higher up call me back today. I'm still waiting and hope that I will receive that call. NO ONE should have to experience what I had to. It made me sick to my stomach.

I have had this product for 8 years. I got it for the business and me being the principal. Apparently I was wrong. It is only for the business and not the owner. I haven't had the need to use it until now as I am starting up another company and needed to change the company name. You can't do that even though the payment comes from the personal account and my DOB is on file and I am the actual customer. The customer service is not helpful either. You can't even cancel online or by phone. When I called to cancel, they answer the phone and say "sure I can help you with that" and then transfer you to pre recorded message giving you an email address and fax number. You can send in request by email or FAX. A Fax. Really?? 2023 here.. You also are responsible to make sure your policy got cancel . They can't guarantee that either. So it cost me $5000 K over 8 years to never use them. What a waste of money!

When through the hoops to cancel the service.. Their lazy lawyers who don't care about me or my issues and never fully helpful got enough of my money. Don't do it, it's too expensive and too useless. Check online yourself and find the answers.

These people seem to be under the impression that they are the client. Intake seemed intent on asking intrusive questions that about information they just didn't need to know for an initial consultation. Really a bad experience -- and I've worked with an hired many lawyers in my time. They also represented that there was a good deal more conditions to getting service than was represented when I forked over the initial fee. They are fortunate the amount was so small or I'd file a complaint with the bar association. That's how bad they are.

I have been paying Legal shield for a YEAR. I had a bad car accident in Dallas Texas in 2021, I was not the at fault driver I was actually in the passenger side and I suffered severe injuries. I contracted legal shield January of 2023 to help with my case. It’s October 2023 and NOTHING has been done. I have been referred to more than 7 attorneys. Everyone absolutely sucks at their jobs. I’ve been transferred to multiple managers, I have never experienced such a poorly ran company with the most disrespectful group of people. They are great talkers but horrible with actions. I have a deadline to do something about my case in November. That’s when I hit my two year mark. They have wasted my entire year, nothing has been resolved. Don’t ever waste your time energy and money on this scam company.

I signed my wife and myself up to get help with forms such as a living will, personal will, things like that. Basically the help that is provided is they send you a blank form to fill out yourself. Same ones you can get free online many places. After the 1st year I cancelled the subscription. A few weeks later I was charged another $300 for another year. I emailed their customer service to get it resolved. Never heard back. Called them and was eventually told I would have to send the email to a different address which I did. Email bounced back as undeliverable. I used their "chat help" to make sure I had the correct email address.

I hired for help with a case regarding harassment. The lawyer who was supposed to help me I felt was unqualified and he gave no detailed explanation for why the opposing party releasing health records of mine isn't an example of harassment other than because it isn't. Additionally told me that saying that the opposing parties behavior has caused me mental health struggles is blaming the opposing party. Horrible experience. Would not recommend.

I unsubscribed but they keep charging me monthly. Waste of hours of my life to try and cancel unwanted subscription. They didn't help anyway. Lots of words. No potential solution. I keep trying to cancel.

It’s a scam, do your research before choosing this company. Customer service seem to not know what they were talking about. I was on hold for almost a hour before being able to speak to someone. Definitely do your research.

I was advised by a Legal Shield representative 13 years ago that they would represent my wife and I on legal criminal matters. As recently as 2 months ago when I was going to cancel, they told that we had over 600 hours of unused court time. This afternoon we submitted a request for service based on the information we received from them only to be told by their primary attorney represent and the company representative that they only covered us in traffic related matters or IRS issues and nothing else. This company is nothing but a bunch of liars and scammers who want your monthly dues and will get it at any cost. Steer clear of them because they have zero integrity and are only after your monthly dues.

I was so happy with my experience with Legal Shield. Got my will done, had an attorney review it (not complex), paid my fees and thought I might use them again, some day. Instead, they had signed me up for a subscription to use throughout the year, that I did not need. So advance one year and they charge me again....(I forgot about this "subscription"). So I called one day after the charge and much to my chagrin, they will not reverse the charge. IRON CLAD, NO WAY.