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LegalShield Reviews

formerly Pre-Paid Legal Services, Inc.

4,973,803reviews on ConsumerAffairs are verified
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About LegalShield

LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.

Visit www.legalshield.com
Pros
  • Serves individuals and businesses
  • Unlimited legal advice
  • 24/7 emergency legal assistance
Cons
  • Limited services in Massachusetts

LegalShield Reviews

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    1 featured review
    How do I know I can trust these reviews about LegalShield?
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    Page 12 Reviews 1425 - 1575
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed May 7, 2015

    My property manager sent me an updated contract for a property I own in New Mexico. It had two clauses that were identified by my LegalShield Attorney that were punitive to me. My attorney advised me to line through the clauses and initial on the side to negate the clauses before I signed the contract. I did and saved myself several thousand dollars. I'm a smart person but I don't know everything, that is why I have my membership with LegalShield. My knee-jerk reaction to questions is to call my lawyer.

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    Punctuality & Speed

    Reviewed May 7, 2015

    I sold my house without a realtor with the help of LegalShield. The legal fees were $250 total. The lawyer was very competent and sent me the forms I needed promptly, explaining what I had to do with each one and why. I figure I saved at least $500 with my LegalShield membership! That paid for two years of our membership right there.

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    Staff

    Reviewed May 7, 2015

    Services provided excellent advice and resolution, in addition to educating me on the laws of this state.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 7, 2015

    I have used my LegalShield membership on numerous occasions. My wife had a traffic ticket in Maryland that the attorney went to settle on our behalf on two separate occasions (one ticket). Living in Kentucky, this was a great benefit. We had a question about some contracts which were reviewed and then explained to us in plain English. Most recently I got advice while settling my Mom's estate. We will update our wills later this year. These are just a few of the instances where we have used our membership. There is so much comfort in being able to say to folks that I am dealing with, "let me run that past my attorney" and know that it is going to be quick, thorough, and easy to do.

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    Verified purchase
    Customer Service

    Reviewed May 7, 2015

    I have had LegalShield for over 5 years and used it more than 10 times. Customer service issues, traffic violations, accidents and insurance issues, tax questions, insurance settlement review before I signed papers, what a peace of mind just knowing my attorney is just a phone call away. I will never be without it!

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    Verified purchase
    Contract & TermsStaff

    Reviewed May 6, 2015

    I called my attorney and faxed a copy of a contract a vendor ask me to sign. My attorney told me to have the vendor modify the clauses in the contract. The vendor did not properly perform and I ask him to cancel the contract. He refused at first. I ask my attorney to send the vendor a letter asking them to cancel the contract because they did not perform according to the clauses. The vendor sent me a letter saying that they were going to cancel the contract. All $25,000.00.

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    Reviewed May 6, 2015

    My wife and I only used lawyers twice before becoming members of LegalShield. By using the service last year over 10 times we saved over $8000! How awesome is that? Thank you so much!

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    Verified purchase

    Reviewed May 6, 2015

    A lady backed into me in a parking lot and I used the 24/7 access app and got instant what to do and what not to do. Nobody was injured but it was comforting to get a proper advice and direction.

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    Verified purchase
    Contract & Terms

    Reviewed May 6, 2015

    LegalShield has been a God sent for my family. It has helped us time after time from things as small as being over charged for an oil change to a breach of contract from a moving company and a apartment complex. Because of LegalShield we were able to save over $15,000. My family will never be without it!

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    Contract & TermsOnline & App

    Reviewed May 6, 2015

    We've had our LegalShield membership for about 3 years and during that time one of the consistent ways we've used the membership is with our in-state and out-of-state contracts. We own rental properties in different states and also do a lot of business outside of our home state. We've used the contracts available on the website to download, completed them, had an attorney from our provider law firm (who specializes in that area of law) and used the contract seamlessly and without worry that we were not fully protected. If the contract was for an out-of-state purpose, our provider law firm put us in touch with that state's provider law firm, who was able to review the contract and provide feedback. How great is that? We have attorneys in other states helping to make sure we are protected with the properties we own and the business we conduct outside of our home state!

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    Verified purchase
    Staff

    Reviewed May 6, 2015

    I was sued 2 years ago and referred out to ** in Houston. I met with him for 2 hours at his office. He had already represented my parents 5 years ago when they were sued and won the case after an 8 month ordeal saving them $15,000. I was extremely impressed and knew I was in good hands. ** spoke with the other party and my issue was resolved in 2 weeks at no cost to me. Thank you to LegalShield for the peace of mind my membership has given me since 1998.

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    Verified purchase

    Reviewed May 6, 2015

    The lawyers have saved my home from foreclosure twice due to an shady mortgage company. We also won a lawsuit by an attorney. It's the greatest in my book. I was one that never used an attorney. Now, I will not be with my membership.

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    Verified purchase
    Customer Service

    Reviewed May 6, 2015

    A clothing store, asked me if I wanted to reopen my account. I said yes. Received letter denying my store card. Called the store and they said my credit from six months ago was bad. I called my law firm and they wrote a letter and I got my card 10 days later.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 6, 2015

    My daughter, **, received a $350 commuter lane ticket while out of state and when she explained to the Officer that she pulled into that Lane to avoid being rear ended to which he responded "You should have let him hit you!" Well, she called our Law Firm here in LA and they called the Firm in Calif. who proceeded to handle everything quickly and efficiently and it resulted in $100 fine and never showed on our Insurance which saved us a lot of money!

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    Verified purchase

    Reviewed May 5, 2015

    LegalShield makes me feel safer; don't have to worry about identity theft, which I experienced years ago. Recently, a letter notified me of a data breach at a college, I called LegalShield. They were already working with the college to make repairs and I didn't need to do anything. We are all so vulnerable. Everyone should have this protection. And ** is absolutely fabulous to work with!

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    Coverage

    Reviewed May 5, 2015

    After my law firm helped settle my car accident with the other person's insurance, my attorney called the hospital and had the medical bill reduced by $5,000.00. That covers my membership for over 10 years.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    I was overbilled for $428.00 from my cell phone provider. I called them many times and spoke to a supervisor, etc., wasting my time and causing me infinite frustration. I then contacted Watson Goepel, through LegalShield. The lawyer assigned to me took it upon himself to write a letter to the cell phone provider outlining my dilemma. They (cell phone provider) responded immediately, resulting in a $550.00 credit to my cell account -- more than I'd asked for! I was/am very pleased.

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    Verified purchase

    Reviewed May 5, 2015

    This past year my husband and I moved to a different house. We discussed selling the first house ourselves – a For Sale By Owner – and called our Iowa Provider Law Firm. The advice we received was excellent and we know we saved over $14,000 by following their guidance and having them provide all the needed paperwork both pre-sale and post-sale. They then also reviewed all of the paperwork for the house we were purchasing. With the awesome assistance from our provider law firm we had peace of mind knowing our best interests were being protected. It’s totally correct – Worry Less ~ Live More.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 5, 2015

    Extremely prompt and helpful service.

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    Verified purchase
    Staff

    Reviewed May 5, 2015

    This company has impacted our lives so greatly. I am endlessly impressed and thankful for this service! The attorney services have been unbelievable! Very responsive and helpful in ways that are invaluable! The identity theft services are on TOP of it ALWAYS! Within minutes of signing up, I received alerts about something's going on with my minor children's soc sec numbers... and we were able to get it resolved though our services! Thank You LegalShield for your wonderful service.

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    Customer Service

    Reviewed May 5, 2015

    Not long after we had our LegalShield membership I discovered that my electric razor's battery was not taking or holding a charge. By the time I found the receipt for the purchase it was just a little over a year since the purchase. I called and explained the challenge and that the lack of battery charging had taken place before the year was up. Their answer was that it was out of warranty. I said let's see what Legal Shield will do. I don't recall if they placed a call or sent a letter on my behalf but a new electric razor was in our mailbox about a week later. Yes, LegalShield does take care of the trivial as well as the traumatic this proved that to me.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 5, 2015

    I have been a member of LegalShield for almost 4 years now. Before I became a member, I had gone through a tough divorce, where my wife walked out and left me with her two children from a previous marriage. One evening, a sheriff pulled into my drive, and gave me a package from a collection agency! She had run up charges making purchases when she left. Computers and other electronics. After a few years of no payments from her, they sold the debt, and the new holders tracked me down as still being married at the time the purchases were made. I got hold of the collection agency, and explained my side CLEARLY, and in NO uncertain terms.

    Many times over the next several days it did no good! They were ready to shut down my bank accounts. I thought "hmm Legal Shield...it's worth a try." One call to my Provider Firm. 25 min. later, an attorney called me back. I explained the situation, he asked some questions, then told me that he had a good handle on what took place. He asked if I wanted him to write a letter on my behalf, or did I want to. I kinda wanted to win my fight with them, so he told me EXACTLY what to say, and how to word it. 5 days later, I got a call saying that I was no longer responsible for her $2700.00 note! My cost? My monthly membership! I've been able to use the unlimited advice on many occasions since. Thanks LegalShield!

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    Customer ServiceCoverage

    Reviewed May 5, 2015

    1) Help getting my deposit back from a non-complying Landlord. 2) Help getting an insurance company to pay my denied claim. 3) Has saved me money on purchases by reviewing the details before I signed on the dotted line. 4) Has been to court with me and gotten reduced points and fines on traffic ticket, keeping my insurance rates down. 5) Helped get my money back after dispute and overcharges with Sprint. 6) Has helped me improve my credit score. 7) Created my will, living will, health care power of attorney and they keep it updated annually.

    I could go on and on with all the ways the law firm has assisted me, guided me, protected my rights/interests and saved me money over the years, and all of these things (aka unlimited phone consultation with my provider law firm in my state, document review, letters and phone calls on my behalf, etc.) were included in my very low-priced membership that covers my entire family. I will never be without this protection and peace of mind for my household!

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    Verified purchase

    Reviewed May 5, 2015

    I have had my LegalShield legal and ID theft plan and I am so very pleased with it. It has help me with letters to credit bureaus that had incorrect info. I won't be without it ever!

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    LegalShield is the best value for my dollar! Having an attorney I can call any time to consult with is powerful. I was recently laid off from a company. They tried to deny me a promised severance payment. If I did not have access to an attorney, I probably would not have paid $250 per hour just to discuss my options, let alone write a letter on my behalf. But I have LegalShield. My LegalShield attorney consulted with my over multiple phone calls, and wrote a letter to my former employer. A week later I had my $6,000 severance payment. Thanks LegalShield.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    I love the service and I will recommend it to all my friends and family. I called the attorney in reference to a customer who refused to pay for my company services. The attorney sent them a powerful collection letter, and my check was mailed to me in a couple of weeks. I tried to obtain payment myself, and it was just not working out. Thanks Legalshield for your services.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    Before I got the membership I never got in an accident but about 6 months later I did on a Friday and I was given 2 tickets after I hit someone from behind and made a dent in their bumper. So I called my Law Firm and they gave me advice on what to do and since it wasn't such a bad one all I had to do was take the tickets from the officer, take a picture of them along with my insurance and registration and send that over to the law firms email and they called me back on that Monday and told me that they will be able to go to court for me and a couple past after the court date and I get a letter in the mail from them with my court records saying I don't have to pay a dime. Worth the 200$ a year right there!

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    Verified purchase
    Customer ServiceContract & Terms

    Reviewed May 5, 2015

    I received a cell phone bill with a $220 overage charge. The company had not honored the contract I had signed up for. After contacting the company and talking to several people the last supervisor said that I have to pay the bill or they would turn my cell phone off and turn my name into collections. I called my LegalShield attorney who wrote a letter on my behalf to my cell phone company. About a week later I got a letter from my cell phone company addressed to my attorney and to myself. The company said they "found" the mistake. I would not be charged the $220 overage and the company hoped I would remain with them as a valued customer. LegalShield helps make difficult situations go away!

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    Verified purchase

    Reviewed May 5, 2015

    Over the past 10 years I and my family have used our LegalShield membership many times and I have come to rely on the fact that I know I have a legal team on my side. Wills of course were important, saving legal fees when buying a house and insurance policy reviews. We have used our service at least 50 times and have great peace of mind always.

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    Verified purchase
    Staff

    Reviewed May 5, 2015

    Thankfully, I have not had to use their services much yet. But the signup experience and new member onboarding were great. Very proactive outreach and follow through on the initial information, as well as guidance on their free services such as will writing etc.

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    Verified purchase

    Reviewed May 5, 2015

    My next door neighbors sold their house. My new neighbors asked me if I would cut down my tree. That was growing six feet from their house. I said no. So, they sued me to cut down my tree. Thankfully, I have LegalShield. I called my law firm. My lawyer talked to their lawyer. They paid two thousand dollars to cut down my tree. I love having LegalShield.

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    Reviewed May 5, 2015

    Legalshield has help me numerous times since 2003. It help my family as well. My daughter went on a weekend trip to the next state and on her way home receive a traffic ticket from the highway patrol, a very large ticket which required her to be in court. But with Legalshield contacted attorney, in which was taken care of through her membership and she did not have to appear and the ticket was reduced. That's the power of Legalshield.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2015

    My wife accidentally left our mailbox key in our assigned box and walked away. When she realized that she had left it, she went to the office to see if anyone had turned them into the office. The office person said that no one had turned in any keys. So she posted a note on the community board asking if any residents had seen or found the key and if so could they please call us?

    The next day we did receive a call from one of our neighbors, he told us that he had turned the key into the office staff the day that we had left it in our mailbox. So again we contacted the office and they still said that the key was not turned in and that they did NOT have it and that we would be charged a replacement fee of over 200.00 dollars for a key. We made a call into our provider law firm and told the attorney of the situation. The attorney said that he would make a phone call to the apartment complex office on our behalf and see what their action would be.

    Then next day we received a call from the office and lo and behold THEY found the key... it just showed up in a desk drawer!!! And that we could come in and pick it up and that there would not be a charge to us for a key replacement. We did not have to pay anything EXTRA for that phone call and service from our law firm other than our low monthly membership fee. Thank You, LegalShield.

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    Verified purchase

    Reviewed May 5, 2015

    Back in 2008, I was in the process of selling my home through a realtor with little to no success I decided to try and sell it myself. Thanks to my LegalShield provider law firm who walked me step by step through all documents and legalities I was successfully able to sell my home and saved myself 6% in closing or $6,000. Thanks again LegalShield! I definitely would and have referred all my family and friends.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    I would definitely recommend LegalShield to friends and family. I had a third party company that kept calling me about consolidating my student loans. After I spoke with a representative from their company, I decided to go ahead and have them send me the paperwork. Once I received the consolidation package I had no clue what I was agreeing to, so I decided I should have my LegalShield law firm take a look at it before I signed anything. I called the law firm and they requested that I fax my paperwork for them to review.

    The attorneys called me back in a short amount of time and informed me that I should NOT sign anything. They explained to me that the loan had an adjustable rate and it would have a balloon payment at the end. They also gave me additional info as to where I could find credible info about consolidating my student loans. And the best part, I didn't have to pay anything extra for all of this info except my monthly membership premium. I am so grateful that I had my LegalShield membership to empower me in a situation where I felt helpless.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2015

    I contacted the provider law firm for help with an overcharge by my phone company which had treated me rudely and refused to return my $300 over-payment (although I had documentation to prove their error). At no additional cost, the law firm wrote a letter to the phone company on my behalf and within a short period I received an apology phone call and a full refund from the company. That incident alone paid for my membership for a year. I will never be without this service. Thank you LegalShield!!!

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2015

    I was dealing with a document for a transaction with a business partner and the provider law firm explained what rights I had and any recourse if needed. Provider attorney was informative and patient with me to make sure I understood the process.

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    Verified purchase

    Reviewed May 4, 2015

    My wife is new to the entrepreneurial world and so turned to LegalShield for help on everything from Creating her LLC, filing Trademarks, Copyrights, Patents, creating non-compete forms, non-disclosures and they continue to give awesome counsel and advice as she moves from design, to prototype, to marketing and release of her product. Thank you LegalShield!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2015

    If you have never had to do a deposition before, it is a little scary. Not for me, I picked up the phone and spoke to my attorney. He explained what to expect, and how to respond to examples that he gave me to think about. Everything went just like he said it would. No mess; no stress...:)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2015

    After my husband passed in January, 2013, I found out that the landlord was in default. She assured me that she had this under control, and that I should keep paying rent - all would be well. I did this until October, 2013, when I, as the tenant, was served with formal foreclosure documents and a default hearing had been scheduled. Because I was "just the tenant" I couldn't contact the bank (mortgage holder) and by then, the landlord had ceased communication with me.

    In February, 2014, I pre-qualified for a mortgage. During the pre-qualification process, I found errant information on my credit report. I signed up for LegalShield with ** in April 2014. She encouraged me to contact LegalShield and utilize them to correct these errors. The corrections were handled promptly and professionally.

    In June, 2014, after the foreclosure process completed against my landlord and the bank regained title to the property, I contacted the bank to let them know of my intent to purchase. When I told them I had full legal representation, they agreed to go into contract with me. I closed in October, 2014. Because I had LegalShield and its resources, I moved forward without a realtor, saving me at least 6% on this purchase. Without LegalShield, the bank would never have taken me seriously as a buyer, and correcting my credit report would have taken much more time and effort. I know I have a great partner on my side! Thank you all so very much!!!

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    Verified purchase

    Reviewed May 4, 2015

    I'm getting my Will done under the membership for free! I've had many other questions answered by an attorney rather than asking an acquaintance that may or may not know the answers. Having the facts is priceless!

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    Verified purchase
    Staff

    Reviewed May 4, 2015

    Great membership. It has helped me out in many ways.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed May 4, 2015

    I love our LegalShield membership! We have been members for almost seventeen years, and I truly can't imagine navigating life's "stuff" without it. A few of our situations:

    * We were ready to sign a contract committing to a project we were excited about. The attorneys reviewed the contract and explained what the fine print really said - we chose not to pursue the project because of this information. This one phone call saved us at least $25,000.

    * The IRS sent multiple letters to the previous owner of our house - he apparently owed them money, and they clearly thought he still owned the house, which made me nervous. The attorneys advised us of our rights and gave me peace of mind.

    * The City of Seattle sent a letter stating that our driveway was illegal, and we would need to remove it at our expense - which we estimated to be at least $5000. The attorneys did a little research on our behalf, and discovered that our driveway was a "legal, non-conforming land use". We kept our driveway - in a neighborhood with very limited street parking, this was priceless. Our neighbors, who unbeknownst to us had received the same letter, lost theirs.

    * When we decided to move across the country, we called the attorneys because we knew they would be a valuable resource. They gave us about 45 minutes worth of information, including advice on which moving companies to avoid because of complaints registered against them, completion clauses to put into contracts with companies helping us prep the house for sale, information and timelines for getting our driver's licenses and vehicle registrations in place when we arrived in Ohio, and a reminder to check any and all ID Theft Shield notifications when we moved.

    * The State of Ohio assured me I owed them over $7200 back taxes and penalties for the tax year 2006 - even after I sent them proof that we did not move to Ohio until 2007. One letter from the attorneys and the issue was dropped, with an apology for the inconvenience.

    * An accident on a business trip led to a visit to the emergency room. While waiting to be treated, we looked at each other calmly and said "I guess we need to call the attorneys on Monday to find out what we need to know about this." This was a really powerful feeling in a pretty scary situation.

    These are just a few of the times we have used our LegalShield membership over the years. I estimate that we have invested under $7000 in our membership since 1998, and it has saved us over $100,000 - and that is just on the issues we can put a dollar value to. There have also been countless calls just to get information and advice, which has given us peace of mind. We will own our LegalShield membership for life.

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    Verified purchase
    Staff

    Reviewed May 4, 2015

    I have a son who is gifted and special ed. He has been to multiple schools and most educators seem to not know how to help him. Although he is an excellent writer, he was having difficulty writing papers. I had reached out to my law firm for advice what steps I could take to get him help at school. My attorney called me one morning (before normal business hours) and told me to have the school test him for Dysgraphia. Just the mention of the term had the school send my son talk to type software and a doctor to our home to test him. I don't know why after 3 years at the school they didn't think of it but thanks to my LegalShield attorney my son began receiving the services that he needed.

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    Verified purchase

    Reviewed May 4, 2015

    I was flying home from a convention and was supposed to arrive home around 3pm, but my flight was cancelled 3 times due to mechanical issues. When I finally got home it was after midnight and I wasn't pleased with the service I had received. So the next day I called my law firm and asked what my rights were. The attorney said that I could file a claim for the extra expenses I had incurred (~$30), but that the airline would probably decline my claim. He then said, "but let's write them a letter and see what happens." I figured I had nothing to lose so I said okay. About 3 weeks later I received a letter from the airline. Sure enough they denied my claim, but then proceeded to say that they were not unsympathetic to what happened to me and gave me a $400 voucher to use for my next flight! Needless to say I'm very satisfied and will never be without my membership.

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    Customer ServiceCoverageStaff

    Reviewed May 4, 2015

    Unfortunately I have had the misfortune or more than occasional moving traffic violations during the last 17 yrs. while covered by LegalShield. Our Provider Law Firm has always given me rapid and accurate response in consultation and when needed representation, keeping our BMV - MVR reports clear and clean. In addition it is comforting to know that the tragic accident potential for criminal charges related to traffic deaths are covered without additional fees as part of our complete protection plan - no auto insurance provides that.

    As an insurance agent for over 40 years, it is also a comfort to know my clients have that same benefit!

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    Verified purchase

    Reviewed May 4, 2015

    LegalShield has truly provided exceptional help for me and my members. Especially for me in the area of document review. Had several documents reviewed on my behalf several times.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 4, 2015

    I paid for insurance at a storage unit where I had my tools. Later there was a theft and most of my tools were stolen. I had a police report and called LegalShield to find out what other items I needed to prove I had these tools. I also had them review the insurance contract. I then submitted the claim with the necessary information to the insurance company, but never heard from them. I called, left voicemails and emails, but got no response. I called back LegalShield's Insurance attorney to update him. He made a phone call directly to the insurance company and got their attention. They immediately called me back that day and acknowledged they received the packet I submitted to them.

    After a couple of weeks, they never sent a letter to update the status of the claim, so I started the phone calls, emails and they did not respond. I called back the LegalShield Insurance attorney and he asked me when the last time I spoke to the insurance co. I said, "The day I spoke with you." He said, "That's it!" He fired off a 2 page demand letter requesting the full amount I was insured minus $100.00 deductible. Lo and behold that got the insurance company's attention and they called me to say I was getting the full amount insured and they were going to waive the $100.00 deductible! They asked if there was anything else they could do to make me happy and to be patient, as the check was coming snail mail. The check did come.

    I am thankful to have LegalShield to enforce my rights and get my insurance company to do what I paid them to do. Not to mention, it saved me a $100.00!

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    Verified purchase
    Contract & Terms

    Reviewed May 4, 2015

    Prior to being a LegalShield member, my husband and I signed a contract that just never set well with us. Six months later, we were willing to pay $300-$400 to have an attorney tell us if it was right or wrong. That week we were exposed to the LegalShield membership and enrolled immediately. They assigned an attorney specializing in the area of law it pertained and told us that there were several errors.

    We went back legally empowered now, to the other party and presented the information given us. The other party did not have an attorney specializing in the appropriate area of law draw up the contract, in fact it was a "friend" attorney. At any rate, they knew we were right because our attorney was specialized in that area and were willing to accept the new terms. Being a LegalShield member not only saved us $10,000.000, but the whole experience was empowering and finally gave us peace of mind. We have been members now since 2006 and will never be without it! Thank you LegalShield!

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    Verified purchase

    Reviewed May 4, 2015

    Love this service. The Attorneys helped me with a traffic ticket I got in Safford, AZ. The fine was just about $400 but because I had access to an attorney in the courtroom the fine was reduced to $125 with only one point on my license. Did not pay anything outside of my $19.95/month.

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    Staff

    Reviewed May 4, 2015

    The attorney at the law firm helped save me $300 from a collection notice I received. I've also been able to have consultation on many other issues I was having.

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    Customer Service

    Reviewed May 4, 2015

    Over the last eight years I have used the service dozens of times and the membership has saved me thousands of dollars. On one call alone I saved $7200 simply because the lawyer knew the law and I did not.

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    StaffProcess

    Reviewed May 4, 2015

    The law firm was helpful with my questions in preparing my will. They completed my will within 10 days! The process made getting my will done easy. I thought it was going to be hard, but they were there to help me.

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    Contract & Terms

    Reviewed May 4, 2015

    My Law firm for Ga (Deming,Parker, Hoffman, Green, Campbell &Daley, LLC) found two areas of a real estate contract that were not included by the realtor that would have been detrimental - VA addendum and a clause for sale of current home. Thanks LegalShield for Peace of mind.

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    Customer Service

    Reviewed May 4, 2015

    Purchased mattress from a major store. Wrong brand and inferior item was delivered. Called, spoke salesman, supervisor without resolution. Called law firm, Ross & Matthews, was advised what to say. Next day original item was delivered.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed May 4, 2015

    I am so pleased with how the attorneys in NJ helped me with a waterproof company. Since I own this service, I had the attorney review 5 different waterproof contracts at no cost. From their information I selected one of the companies to waterproof my basement. After they completed the job, we hired a flooring company to lay the floor. They refused to lay it because there was too much moisture in the floor. I called the waterproof company to come back and fix it. They refused to do it because they said they don't fix moisture only water. I said it was the same. He said not. I said "I will call my attorneys" and I did.

    The law firm looked up the contract, they reviewed and said I was correct and offered to write a letter on my behalf as part of the service. After that company received the letter they called me and apologized and said they will come back and reseal the floor. I don't believe, I know, that without LegalShield I never would have had the basement resealed at no cost. Thank you LegalShield for great service for less than $20 a month.

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    Reviewed May 4, 2015

    As an eighteen year member, I have always been treated as a valued client by my Law Provider Firm. LegalShield membership has given me an advocate without having to worry about high hourly costs. I wouldn't be without it.

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    Customer Service

    Reviewed May 4, 2015

    We had a contractor that our neighbours had hired to rebuild a fence on our property line. There were 3 big trees that were pushing the original fence over. The contractor said that he would just build a new fence around the trees. I said that would decrease the value of our house for resale as he wasn't going to build a straight fence. He told me that in order to remove the trees we would need a permit. I called our provider law firm Mills and Mills and they called me back within 15 minutes. The lawyer told me that if the trees were on our property in Burlington there was no permit needed to remove them. I communicated that information with the contractor and he hired a tree removal company and built a straight fence. Thank goodness that through LegalShield I was able to exercise my rights and was not pushed around.

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    Customer ServiceContract & Terms

    Reviewed May 4, 2015

    We have used this unique service so many times over the past 16 years and as a result it has saved us thousands and thousands of dollars. We have used it for contract review regarding a four plea we purchased, we have had phone calls made to a car dealership that resulted in a rental vehicle while waiting for our new car to arrive. It was used to get back money owed from a phone company. The list goes on and on and we continue to use this great service on an ongoing basis. Our family will never be without this valuable service.

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    Reviewed May 4, 2015

    I had my home foreclosed and LegalShield was able to give me advice on what to say that eventually got close to $50,000 removed from my credit report and paid off as debt forgiveness. By doing this it increased my credit +70 points.

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    Price

    Reviewed May 4, 2015

    As co-executor of my Mother's estate, I was in contact with my LegalShield attorneys several times regarding different issues related to the settlement of her estate. Having this kind of access saved me and my brother much time and aggravation. No additional cost, all included.

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    Reviewed May 4, 2015

    Letter from Law Firm resulted in recouped funds for damaged luggage by the airlines, whose policy said they were not responsible. "Thanks LegalShield".

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    Customer Service

    Reviewed May 4, 2015

    Since joining LegalShield I sleep better at night knowing I have the support for the many challenges I face on a daily basis. Being able to call an attorney for advice and support when needed is a priceless gift. Thank you!

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    PriceStaff

    Reviewed May 4, 2015

    I am a Canadian who likes to travel to the US often. A friend and I flew to Miami and got a rental car to drive to my timeshare condo in Key West. The second day there we parked the car at a visitors center and took a trolley tour of Key West. When we returned we found that someone had smashed into the front driver's side of the car. I called my provider law firm in Toronto, who referred me to the provider Law firm in South Florida who told me exactly what to do. Took away all my anxiety so I could enjoy rest of my holiday and no problem when I took the car back to the rental company at the airport in Miami. Didn't cost me a penny for 2 law firms and never anything charged to my credit card on file with the car rental company. It was an awesome experience and I do believe that everyone needs this service. I would not drive my car any more without this membership!!

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    Reviewed May 4, 2015

    I received a traffic ticket for an illegal left turn. I was at fault. I faxed the ticket into my provider law firm. An attorney contacted me within several hours of receipt of the ticket and explained the process. I later received an letter stated the case had been handled. I paid only court costs.

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    Contract & TermsPrice

    Reviewed May 4, 2015

    On June 3, 2003, our beloved and loving mother passed suddenly and unexpectedly at the age of 82. As matriarch and owner (for over 30 years) of ** in the historic district of Brewster. This was a significant pre-existing, non-conforming parcel of commercial Cape Cod real estate with 10 cottages, a recreation building and main house which she purchased in 1970 after the sudden and unexpected passing of our father at the age of 44 in 1969, whereupon our mother made out her will which she never updated.

    For that reason alone, the following transpired within 24 hours of her passing: every single documented and verbal last wishes were denied her to include her named administrator being contacted by a now estranged sibling who through her estate attorney being contacted within 24 hours of the will's discovery who composed a letter to abdicate his role under false pretense and full knowledge before I was mailed a copy of it two weeks later, with two remaining siblings/heirs (both under professional counseling) who actually began the process of placing the property on the market within 24 hours of her passing, their estate attorney completely altering an original document I signed under duress (and without an attorney) on June 5, 2003 within 48 hours of my Mother's passing now dated July 12, 2003.

    To make an all too long story short, it was through Pre-Paid Legal that I was able to prevent a commercial developer with their two corporate attorneys from acquiring the estate (who I ascertained manipulated and preyed upon two now estranged siblings contacted by them as commercial real estate brokers to sell the property for its highest market value and their highest commission) to raze for their own corporate six duplexes and corporate gain, and for their least cost and competition.

    Had my mother simply had an updated and ironclad will in place at the time of her passing, and had I had access to timely and professional legal counsel to ensure her last wishes were fulfilled, Brewster would now have an affordable housing community with me living there and overseeing it.

    Based on the advice of my then Pre-Paid Legal plan I obtained out of sheer desperation; when I expressed a number of concerns regarding this needless travesty of justice and commercial real estate developer's and business conglomerate when the estate attorney pitted me against this commercial developer within a 48 hours of a court ordered signing of a purchase and sale agreement with a bank pre-approved mortgage, a $50,000 deposit and set closing date, I was advised by Pre-Paid Legal to contact the Massachusetts Board of Professional Overseers who subsequently cited them for "Conflict of interest" in addition to other findings, and that they could lose their license to sell real estate if they were to repeat their actions. A slap on the wrist for me, but the historic cottage colony remains standing as my bittersweet victory over two inane siblings and a commercial developer and business conglomerate with over 50 million dollars in assets in 2003 alone, let alone an attorney who falsified an original signed document and submitted it to court as my signed original without my knowledge or consent. Yes, there are attorneys of this caliber you need to be aware of.

    Too bad I hadn't subscribed to this affordable legal plan then, that to date has cost me over four million dollars in actual property value as sold condominiums and monthly guaranteed Title 5 rental income. If anything, subscribe and get an up to date iron clad will in place for that peace of mind alone. The rest of this plan is gravy.

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    Customer ServiceStaff

    Reviewed May 4, 2015

    This has been such a wonderful service. We have been helped every time we have call for help. Personnel are wonderful to work with.

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    Customer Service

    Reviewed May 4, 2015

    I left an item on a Delta Flight and reported it to lost and found. I was so impressed to get a voice mail right away telling me they found it and not to worry, "just give us a call at this number and we'll arrange to get it back to you." Well, after calling 5 times during that month, when I finally found a live person, I was told, "sorry ma'am, we purge our system every 30 days, you should have called sooner." I was then told that to reimburse me for the item was "against their policy."

    So, like I have done so many times before, instead of getting angry, I called my law firm. Parker Stanbury wrote a letter to Delta's Legal Department, and 10 days later, I had a check. I would have never called a lawyer about a $285.35 issue without my LegalShield membership. But just that one part of the service has paid for my membership dues over the years. I could tell dozens of other stories, but this one I actually have pictures of.

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    Customer ServicePunctuality & Speed

    Reviewed May 4, 2015

    I recently found out my 18-year old son, who is a senior in high school, has ADD. We've missed it all of these years because he was able to retain enough info to produce good grades. I called my law firm to ask what special accommodations should be made for him for ACT and SAT tests. They not only gave me the guidelines and time frames necessary, but also gave me resources--websites and phone numbers--to gain more information. This saved me so much time and energy, as we were already stressed. I really appreciate my service!

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    Reviewed May 4, 2015

    I have used LegalShield several times for matters I wouldn't even think about contacting an attorney for. They have helped me a couple of times with moving traffic violations and helped me save points on my record. They have even given me great legal advice on parking tickets that I should not have been charged for. Where else can you talk to an attorney about a $40 issue? By the way, they were able to help me keep my $40. Best service ever.

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    Coverage

    Reviewed May 4, 2015

    When I lived in Illinois, I had business across the state line in Missouri. While driving there, I came up behind a truck from Kentucky that had a bucket of tar turned over in a trailer it was towing. Before I realized it, my vehicle was covered with tar. It cost me $75 to have the tar removed by a professional cleaner. My LegalShield attorneys went to work and wrote a letter to the owner of the truck. In less than a week, he reimbursed me for the $75 it cost to have my car cleaned. Needless to say, I will never be without this valuable service!

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    Staff

    Reviewed May 4, 2015

    I was very impressed by our law firm's services. I have used over 4 of the attorneys for everything from reviewing my contracts to collecting on debts, to helping me through traffic tickets. And most importantly, I was able to get my Will done and check that off my list. I have never before had this kind of access and it feels good to know I have experts who have my back!

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    Punctuality & SpeedStaff

    Reviewed May 4, 2015

    I have had this service for three months and have used it several times. I have had no problem getting through to the attorneys and they have always responded fast. I have done my will and am happy with the service.

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    Customer ServiceStaff

    Reviewed May 4, 2015

    The LegalShield attorney I who returned my call with was very courteous and knowledgeable of the subject matter concerning my situation. The information provided to me was on target and valuable in resolving my problem.

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    Customer Service

    Reviewed May 4, 2015

    I purchased an item over the phone that I was not pleased with. I was told by the company that I couldn't returned the item and that I still had to pay for it. I called my Law firm who wrote a letter on my behalf. I received a call from the company 2 days later, informing me where I could send the item back to. Thank you LegalShield.

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    Price

    Reviewed May 4, 2015

    Over the years I have used the membership for small matters and I have been satisfied with the advice I've received. Thank God that nothing major has affected my life BUT I know that having this membership would have helped me in that situation as well! Now, I never worry about the cost of having access to the legal system and by the way, these lawyers are the best top-rated attorneys available to me and my family!

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    Customer Service

    Reviewed May 4, 2015

    The bankruptcy referral firm was good. On another issue, the referral lawyer didn't want to take my eviction case, but didn't say so/call me back. A letter by another attorney didn't get me my refund, or any response from the company. Pre-Paid Legal cancelled my original membership - when I had only asked to cancel the magazine subscription. The lawyer was not able to help me keep my bank account statements from my homeless shelter counselor. The lawyer was not able to get my money back from the pre-paid cremation company that went out of business. I only keep the membership on the off chance that maybe someday I'll have a success story.

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    Factual basis uncertain
    Verified purchase

    Reviewed May 4, 2015

    A wind storm recently knocked one tree limb to the ground and another against the corner of my neighbor's front porch. My insurance company advised me I was not responsible for an act of God. I was still leery and contacted MY attorney. He also informed me that I was not liable, but added the caveat, if the tree is healthy. That caveat gave me peace of mind about the entire situation.

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    Customer Service

    Reviewed May 4, 2015

    In early 2010, I signed up with Netzero to have them become my internet service provider. However, I found that their service didn't meet my needs and a month later, I called them and told them I wanted to cancel my service with them. I thought that was that after talking to them. However, later on I found out that they were still charging my credit card for many months afterwards even after I explicitly told them to cancel my service. All told, they stole $198 from me.

    Under any other circumstance, I would've been pissed off and frustrated. But because I had my Legalshield membership, I knew I would have someone in my corner. I simply called my provider law firm in California (Parker Stanbury), and the attorney there, **, wrote a letter on my behalf to Netzero's legal department. Just one week later, Netzero called me and told me they would issue me a $198 refund, and sure enough, 3 days later I found a $198 credit on my card from Netzero!

    What I've realized is that many corporations and conglomerates employ shady practices like this because they know that working class Americans don't have the means to defend themselves against corporate greed and fraud. As someone who believes strongly in liberty and equality, I feel every American should know about this service because the benefits it provides are sorely needed throughout our society. Thank you Legalshield!!!

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    Staff

    Reviewed May 4, 2015

    My name is ** and I have been a member of LegalShield for almost 4 years. I never really thought I'd use a service like this as much as I have before I became a member. The law firm helped us with a car accident, landlord/tenant, & student loan issues. The lawyers are very caring and really go above & beyond to help us whenever we need assistance. Since becoming members, our stress has definitely decreased. I'd recommend this service to anyone who would like to reduce their stress in life!

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    Customer ServiceStaff

    Reviewed May 4, 2015

    I purchased a laptop from QVC and part of my buying decision was a promise of 60 days free trial of Microsoft Office. I only received 30 days. I was bounced around between Toshiba, Microsoft and QVC and everyone told me there was nothing they could do. I finally told the Customer Service Rep at QVC to give me the address where my Lawyer can write a letter. After contacting my Lawyer, they wrote a letter to QVC and a few days later I received a call from the president's office at QVC wanting to make it right. It was a totally different story when they had a Lawyer contact them. I love my membership and will never be without it!

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    Verified purchase

    Reviewed May 4, 2015

    LegalShield helped me get rid of a pesky debt collection company with a letter from their law firm. I wouldn't be without my membership.

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    Verified purchase
    Customer Service

    Reviewed May 4, 2015

    I had great customer service and speedy response from my attorney.

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    Staff

    Reviewed May 4, 2015

    I had signed a lease for these apartments located in Webster, TX. When we went to check out our new apartment, it was unlivable! The things wrong in the apartment were two pages long. Ross and Matthews, a LegalShield provider law firm confirmed the lease was invalid. We had never moved in. The lawyers at Ross and Matthews wrote an awesome letter enabling me to have my deposit and electric bill refunded. The money refunded was only about $150, but it meant a lot to me. Go LegalShield!

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    PricePunctuality & Speed

    Reviewed May 4, 2015

    I feel fortunate to have peace of mind, knowing that I have an affordable legal plan for my expected and unexpected legal issues. I have already put my legal plan to use a few times with great satisfaction and within a reasonable time frame. I am very pleased with the Identify Theft Plan as well. I now worry less, knowing I will not have to experience the hardships I once endured when my identity was stolen a couple of years ago. I know I will continue to see the value in the services LegalShield provides. I will share my experiences with others so they too can have the opportunity to benefit by becoming a member.

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    Customer Service

    Reviewed May 4, 2015

    I love being able to call the lawyers whenever I have a question. They are always ready to clarify my legal position. It's nice to know what my legal rights are on any topic.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    Whether I have a question concerning a bill, service I received, or my minor son needing guidance in his class work regarding any current legal issues...the Law Firm Attorneys are ALWAYS quick to respond to all issues, EVERY SINGLE TIME!

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    Customer ServiceStaffProcess

    Reviewed May 3, 2015

    Bought an online marketing course and it was changed. The attorneys here in Colorado referred me to our law firm in FL where the company actually was and they took over. After speaking with them and sending them the info they requested, ** (the attorney in FL) called me on a Saturday afternoon to ask me a few more questions while drafting the letter that he was going to send to them. End result, they made the original program that I purchased available to me, along with several new ones.

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    Punctuality & SpeedStaff

    Reviewed May 3, 2015

    I will never be without the membership. It has saved my family thousands of dollars. I have been working as an associate with the company for over 10 years. The opportunity is great too. I love working from home, helping people, and making money at the same time.

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    Customer Service

    Reviewed May 3, 2015

    Before LegalShield, we spent a lot of money on attorneys for business, real estate and personal issues. We've had our LegalShield membership now for 17 years and use it all the time and all we pay is our monthly membership fee. From writing a letter to AT&T for a charge we didn't owe to handling an out-of-state speeding ticket and so much more. We never worry about everyday life situations because we have the power of LegalShield protecting us. And we've received incredible Customer Service. We will keep our LegalShield membership for life.

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    Customer ServicePunctuality & Speed

    Reviewed May 3, 2015

    This tax season I received a letter from the IRS informing me that they had "amended" my 2014 tax return. I called my provider law firm. Attorney ** returned my call within the hour. We discussed the matter. I sent him a copy of my tax return. He returned my call the following day and informed that he had found the error on my tax return. He told me that the IRS was correct and I did owe additional money. It is comforting to know that I have a qualified tax attorney on my side to keep me out of trouble. Thank you ** for your prompt attention and accurate review of my situation.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    My mother was injured on the premises of her retirement community. She was knocked down by a resident on a handicap scooter and broke her shoulder and ribs. At 86 years old and on pain meds, the insurance company agent wanted to interview my Mom.

    We called our Law Firm and Mom was instructed not to speak to the agent. The insurance claim forms came in and our attorney reviewed them, helped us respond without giving up Mom's HIPPA rights, and all of Mom's bills paid even though the insurance company said it was necessary for my Mom to sign a release of her medical records. All this was provided for us at no expense to us because it was part of her member benefits. Thank you LegalShield for protecting Mom's rights!

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    Customer Service

    Reviewed May 3, 2015

    Wanted to stop incorrect multi state criminal record. My 'great criminal record' consisted of a speeding conviction in 2001 and a conviction of failing to change my driver's license address within 60 days in 2002. The last 'conviction' should have been not guilty, but wasn't. I was renting a residence and the Landlord ran a background check on me. The company that ran the check only informed my landlord that I had a multistate criminal record! I called Legal Shield and just got the run around saying that I needed a court copy of my 'record.' I supplied it, then I was told I needed a different Transcript, etc. Finally I just gave up. I never had letter written or a phone call made on my behalf.

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    LegalShield
    Response from LegalShield

    Hello Eric,

    We sincerely apologize for your experience with our law firm. We can see you have been a member with us for quite some time and we would love to help rectify this situation. Please call our Member Services department at your convenience Mon-Fri 7am-7pm CST at (800) 654-7757

    - LegalShield

    Verified purchase
    Staff

    Reviewed May 3, 2015

    I have been a member since 2001 and according to our law firm we have used the services over 200 times to date, and not because we are bad people or law breakers, but to ask questions, have documents reviewed before we sign them, or even because a letter written from our law firm is definitely more effective than one we could draft to right a wrong ourselves, and finally just to insure that our interest(s) are respected and protected.

    One of the aforementioned times was when my wife and I filed our tax return with a $2927 refund due, but instead of getting that refund we received a letter from the Department of the Treasury's Financial Management Service on behalf of the Department of Education, stating that because I stopped paying on a student loan, that those funds would be applied to offset what they said was owed "As authorized by Federal Law."

    Actually the educational loan was being restructured, but it was not classified as such, which resulted in us being the receiver of that notice. Nevertheless, after consulting with our tax attorneys, and being informed that due to my situation had changed since the loan was originally taking out; so too had the tax laws also changed. With that knowledge, and help from the attorneys, we filed an amendment to that tax return in question, and what happens -- two months later -- we not only received that original refund, but an EXTRA $16.65 interest that our attorneys caused the IRS to pay us. THANK YOU LEGALSHIELD!

    P.S. This less than a $1 per day membership has saved and earned us more money than we will ever pay for its services, as illustrated by the above testimonial via that $16.65 interest paid to us by the IRS.

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    Contract & Terms

    Reviewed May 3, 2015

    I have had 2 contracts reviewed thru my LegalShield membership. Both times I received crucial advice that in one case led me to reject a contract completely and the other that the attorneys suggested we add some clarifying language that was not originally included by the other party's attorney. Both were valuable to the tune of ~$39,000. I'll never sign another contract without my LegalShield attorney's review.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2015

    I've had many great experiences with LegalShield. Attorneys are prompt and extremely knowledgeable. I love their response time, it's very quick. They've helped me get hundreds of dollars back. It's a valuable membership that I will never let go.

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    Verified purchase

    Reviewed May 3, 2015

    I've used Legal Shield several times for my rights. But when I was treated unfairly with my auto insurance co. it paid off. I paid 1 year of car insurance that I was told by my insurance co. I had to pay if I had a CA driver's license but I didn't own a car. My company said that I had to have insurance even if I didn't own a car. I called my attorney and they told me I didn't have to have insurance. They wrote a letter on my behalf to my insurance co. and I received all the money I paid for a year back to me in a check. Thanks Legal Shield.

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    Coverage

    Reviewed May 3, 2015

    Service from my Provider Law Firm has been excellent. I have used my membership dozens of times in 4 years. I couldn't be happier. The BEST value in insurance in the marketplace. Everyone should own the service.

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    Verified purchase

    Reviewed May 3, 2015

    In the past 18 years I have used the LegalShield dozens of times and they have saved me and my husband thousands of dollars on all types of issues including contractors, estate issues, document review, etc. We would never drop our membership because of the peace of mind it has provided.

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    Price

    Reviewed May 3, 2015

    My cell phone company attempted to charge me 346.00. A LegalShield attorney wrote them a letter and the charge was removed from my account. I was happy to receive this excellent service. LegalShield is #1. Thank you LegalShield!

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    Customer ServiceStaff

    Reviewed May 3, 2015

    I was so grateful to know I had 24 hour access to our attorneys in an emergency basis when one morning at 6:30 am I encountered a hunter with a night scope who had just shot an elk on our property, without permission, before dawn. I was able to call the attorneys at that early hour to find out what my legal rights were to protect our ranch and the elk from this criminal hunter and what steps to take. Not only did I get great advice I also was able to have the attorneys write a formal letter to the hunter to tell him he could NOT hunt, trespass or be on our property without written permission from me. It sure is a stress reliever to know I have the ability to pick up the phone and call my attorney in emergency situations and that they have my back.

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    Staff

    Reviewed May 3, 2015

    I used LegalShield to check availability of a business name and advice regarding doing business as an LLC. He gave sound advice and provided adequate research to meet my needs.

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    Customer Service

    Reviewed May 3, 2015

    I have had need to use LegalShield four times in the last year...thought it was time to share. Each experience, my questions were handled expertly, with attention to detail and careful analysis of all facts before offering legal solutions. Although the outcome was never a "magic legal rabbit" pulled from a hat, the solutions were appropriate and resolved the situation to my satisfaction. In one case, I even got a call from an out of state attorney at 10 am on the day after a 30 in. snow fall! That is dedication! LegalShield Membership rocks!

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    Reviewed May 3, 2015

    I have had the service for over 10 years and use it often for both business and personal reasons. Great value for the money.

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    Staff

    Reviewed May 3, 2015

    Over the past 8 years, I have had several occasions wherein I needed to speak with a lawyer to find out what my rights are. I've also had letters written on my behalf and have sued for personal injury. On each occasion, I was treated with kindness and compassion by very knowledgeable individuals from reception to conclusion of my legal matters. I was given the necessary information that I needed to make the best decision for my particular situation. I'm very much satisfied with the service. I can't think of a service that is more valuable than LegalShield. I would never want to be without it. It is extremely beneficial knowing where one stands in the eyes of the law.

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    Reviewed May 3, 2015

    I had a $120 dispute with my cable company and their only compromise was offering me 3 months free HBO. 3 days after turning the case over to my LegalShield attorney a manager showed up at my front door with an apology, a check for $120 and a year of free HBO!

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    Customer ServiceStaff

    Reviewed May 3, 2015

    Pre-Paid Legal has been there for me when I had legal questions and during the time of my Dissolution of marriage outside of the State of OH. Whenever I needed to contact them they were on the phone usually within an hour to assist me with my concerns. I did not have to wait until the next day to have an attorney get in contact with me. The attorneys that helped me were professional and I felt they were concerned about my issues/problems and ready to help me to solve them. Legal Shield was the greatest investment I made and I would recommend them to my friends and family. Legal Shield is the only way to go if you are ever in need of an attorney. Thank you Legal Shield for being there.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    My husband and I both call LegalShield when we need to know our legal rights in troubling situations that make us stay awake at night. The worst situation was when they explained our rights to us when a marketer stole our bank account information and wrote $7,000 worth of checks on our bank account, which our bank cashed for them without our knowledge or consent. When a LegalShield attorney called us and explained our rights and options under the law concisely and clearly, we had the peace of mind that the law was on our side and that we were lucky to have found LegalShield. As a result, we continue to sleep better when life throws us a curve because we can call LegalShield as much as we need to for advice and counsel.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    1 month after I joined the company, the house I was renting went into foreclosure. The company wanted to raise my rent to more than double. However, I had a 2 year lease. The company doing the foreclosure was the largest in the State at that time and would not even listen that I had a lease. They figured that I didn't have the money for an attorney. Because I had LegalShield, I was able to call my attorney, **. They went to court with me and we won. This one case saved me nearly $15,000. I have used them a dozen times since and have received good advice every time.

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    Reviewed May 3, 2015

    It was the 4th of July. I was traveling and came to a four-way stop. I had a bad turn and got a ticket. The fine would have made my dad's insurance go up. My dad called LegalShield. A lawyer met me on the court date, talked to the judge, and kept the premiums from increasing.

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    Staff

    Reviewed May 3, 2015

    I recently had a breach with my credit card being used at a Target. After talking to the investigator, she shared with me exactly what to do. She was courteous and concerned about my situation.

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    Customer Service

    Reviewed May 3, 2015

    Our street drain/sewer was clogged, causing flooding to the streets and even our yards. After multiple calls to city officials for assistance, we finally called our LegalShield Attorney's office. I received a copy of the letter they sent (to the city attorney) on Wednesday. My assumption is that the City also received their letter on that day, since we had three city trucks come to fix our issue on Thursday morning. They were very accommodating, and not only fixed the drainage issue, but came back the following Monday with a different truck/machine to do additional work. Thank you LegalShield!

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    Staff

    Reviewed May 3, 2015

    LegalShield helped me get a $550 rental deposit back and get a traffic ticket reduced to a non points violation all in time frame of 2 months. That paid for my membership for years. Great service.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    Gosh, I've used my LegalShield service many, many times. Love the ease in reaching an attorney over the phone for free advice. That alone has helped me in making good decisions for crazy little things like insurance for my teen son driver who doesn't get good grades in school, to my college student daughter dealing with landlord issues in NY. I've had to use it for big legal issues like my divorce and a frivolous lawsuit of $100,000.00. The divorce was ongoing with several legal issues due to children concerns, but the lawsuit was handled in my favor and put to rest with assistance of LegalShield. Have also had my will updated 3 times in 9 years! Awesome service!

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    Customer ServicePriceStaff

    Reviewed May 3, 2015

    I have a brother that has a bipolar disorder. He lives out of the area that I live in and we are having some real financial difficulties because of his medical and living cost. I call the law firm and ask if they might assist me in finding some source of assistance. They were able to give me several programs with phone numbers that would be able to assist us in finding help for him. Being out the area this was extremely helpful.

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    Sales & MarketingStaff

    Reviewed May 3, 2015

    Recently, I was cited for a suspect traffic violation not related to speed. My attorney dealt directly with the prosecutor and the officer and it was thrown out completely. Additionally, as a military member my credibility was questioned as I was in uniform during the traffic stop. I did not say a word. Too many citizens go to court with no representation. I saw a number of lives affected that day as I waited with my 16 year old son. He also realized that the legal system is not a joke. He was more than thrilled to realize he too had an attorney should something of that nature happen to him. You can have your life affected for decades even if you're innocent. The law is legal and not logical. Your services are way better than advertised. My membership has paid for itself dozens of times. Thank you LegalShield.

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    Customer Service

    Reviewed May 3, 2015

    I am a small business owner and had a problem collecting from a client. I had written 2 collection letters with no response from the accounts payable department. When we reached 90 days in arrears, I called my LegalShield law firm. The attorney wrote a letter to my client and mailed it on a Monday. The following Saturday, I received payment in full for the two open invoices. It is difficult to express the relief I felt on that Saturday.

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    Customer ServiceStaff

    Reviewed May 3, 2015

    I have been a member of LegalShield for a number of years. It gives me peace of mind to have access to an attorney, whenever I need them. I have used the service several times a year for my personal and business needs and have always received a call back the same day. I believe in Insurance and good advisors, and LegalShield is a must, for the protection of my family, business and assets.

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    Customer Service

    Reviewed May 3, 2015

    We have been LegalShield members for 14 years. In 1999 we had a house fire. The company that we contracted with to rebuild our house did not complete all of the work so we withheld $5000 as an incentive for them to finish the job. The company eventually went out of business and we never heard from them again. Approximately, five years later we got a bill in the mail demanding that we pay the $5000. I contacted Wagner, Falconer & Judd, LTD, our LegalShield provider law firm and faxed the letter over to them. WFJ sent a letter to the collection agency stating that we did not have to pay the $5000 because the work was never completed. We never heard from that collection agency again, thanks to WFJ and LegalShield.

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    Reviewed May 3, 2015

    I have been a LegalShield member since 2008 and absolutely live with peace of mind, knowing my law firm is helping protect me and make life easier. And having IDT protection is priceless! My family truly lives better having LegalShield.

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    Customer ServiceContract & TermsStaff

    Reviewed May 3, 2015

    After my first call, I was called back by my provider law firm that day. We discussed the situation. Attorney was professional and allowed me to voice all of my concerns. I then emailed in a copy of my lease, and another attorney called me within 3 business days of receiving my submission. She was professional and thorough. Now I am pleased to say that I can continue with my lease renewal, having the peace of mind that I am doing the right thing, and not missing anything in the contract that could come back to haunt me. "Worry less. Live more!"

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    Customer Service

    Reviewed May 3, 2015

    I was involved in a vehicle accident while working. I was injured but not seriously. I opted to see their doctors upon completing my obligations with all the paperwork that was involved. After I arrived home the worker's compensation insurance company called and had me on the phone for 45 minutes answering many questions. They mentioned a word I have never heard before, subrogation. I called my provider law firm at 4:00 PM. They called me at 4:30 and explained subrogation. By the next morning they asked me if I wanted them to help me through this and I said yes.

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    Staff

    Reviewed May 3, 2015

    LegalShield reviewed my refinance documents and caught an $875 charge for something I never agreed to. They also advised me on an employment issue during my probation period at a new job. They were professional and knowledgeable. Great company that you can use as often as you like without receiving a bill. The service is a must for everyone who wants to protect themselves and their families. The identity theft plan makes other plans pale in comparison. Don't miss out. Get LS today.

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    Staff

    Reviewed May 3, 2015

    I have witnessed several time throughout my life where LegalShield would have benefited my family and myself. It is important to have an educated legal professional in your corner in today's world in business and personally.

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    Verified purchase

    Reviewed May 3, 2015

    A company I had worked for part time for more than 5 years offered me full time employment. After I received the written offer I faxed it over to the law firm in Columbus for them to review. The morning of the next day an attorney called me to verbally discuss the offer. 5-6 recommendations were made as possible areas to discuss with the employer. They were accepted and the offer was changed in my favor. None of the changes even occurred to me or my husband but after they were included I was extremely pleased with the result. Am in my second year with the company.. thank you LegalShield!

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    Customer ServicePrice

    Reviewed May 3, 2015

    Driving in a rental car I got a ticket for 75 in a 55 mph. I had a court date 6 days later out of town. I faxed over my citation to the law office in Columbus. They called me back in approximately 1 hour explaining they would fax a request for a court date a few weeks out. The law firm mailed me forms to represent me in court in my absence. Future court date arrived and the next day the lawyer called me to tell me the ticket was thrown out when the patrolman did not show up. It cost me nothing and it was like it never happened on my record.

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    Staff

    Reviewed May 3, 2015

    I'm 35 and have 2 kids. My will is done because of LegalShield. I have had many situations over the last 10 years that my provider law firm has been able to help with. It's an outstanding service that had helped me realize the value of having great attorney that I can actually reach.

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    Price

    Reviewed May 2, 2015

    I have used my membership well over 35 times that I have not received any bill. Priceless!!

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    Staff

    Reviewed May 2, 2015

    I had a tax audit in 2009 for my 2006 taxes. I took a LegalShield tax attorney to the audit. His presence and knowledge of the US Tax Law, saved me $22,000. He stopped the audit when the IRS agent started to go into an area that she could not legally go into. I will always be grateful to him for accompanying me to that audit.

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    Staff

    Reviewed May 2, 2015

    LegalShield attorneys wrote a letter on my behalf, which was very helpful. They were very consistent with keeping me informed with information on my case. A trip that was canceled last minute. In a matter of weeks the travel coordinator paid me back in full. And it is my goal to let everyone I know about the wonderful service that they provide.

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    PriceProcess

    Reviewed May 2, 2015

    I used the LegalShield membership to do my will. It was a simple and easy process. I filled out the "Will Questionnaire", sent it to the law firm, spoke with an Estate Attorney to clarify a few things and it was finished! I got my completed will back in 6 days! This was all included at no additional cost with my membership!

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    Verified purchase

    Reviewed May 2, 2015

    LegalShield helped me with a traffic ticket in Aurora, IL. They helped me when I received a traffic ticket. The outcome was no fines or fees. I was able to avoid having my car insurance rates raised.

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    Verified purchase

    Reviewed May 2, 2015

    I bought LegalShield for my mother just in case she needed it. A year later she got into an accident and the insurance company refused to pay for her injuries. She called LegalShield and a month later she got a check.

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    Staff

    Reviewed May 2, 2015

    LegalShield provides me, my family, and many of my love ones with a great service. LegalShield give you a hundred percent of the service they offer. It's love by me and love by many. I know for a fact you also would love them and the service that come with them.

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    Customer ServiceContract & TermsPricePunctuality & Speed

    Reviewed May 2, 2015

    I had purchased an airline ticket in December 2012 online with CheapOair for an upcoming meeting that started at 1:00pm in Oklahoma on April 11th, 2013. This flight was on Frontier Airlines. I later learned that I needed to be in Oklahoma on April 10 instead of the 11th. Frontier Airlines did not have any flights that could have gotten me there in the morning of the 10th. I spent a lot of time on the phone trying to arrange a flight, to no avail. At one point I was on hold for 2 hours and then got disconnected. One option that was given to me was to buy a one way ticket for an additional $ 204.00 that would get me there on the 9th. This would have meant staying an extra night at the hotel at an additional cost. CheapOair would not even consider giving me a refund in light of the circumstance as they stated the ticket was non-refundable.

    Needless to say I was very frustrated, as I had booked this flight enough in advance and thought that some arrangement could be made. I contacted my Law Firm explained the situation. They had written a letter to CheapOair and Frontier requesting either a full refund be given or arrange a flight (with no penalties, fees or change fees) that would meet my needs. Approximately March 3rd 2013 I had received a letter from Frontier Airlines informing me that they approved a full refund of $ 269.64 on March 1st. 2013. CheapOair followed up with a letter as well stating that the refund was processed on March 13th, 2013 in the amount of $269.64. Thanks to the Law Firm, I was then able to book a flight with an airline that was able to get me to my meeting on time without extra expense...

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    Customer Service

    Reviewed May 2, 2015

    I became a member of LS last April, my son was graduating from high school, we were having his graduation party at a local hotel. The local hotel agreed to provide discounted rooms for the guest that were attending the graduation. They sent over the contract for the banquet services. I decided to send it to the attorney for review. Glad I did, the atty saw that there was a clause that would hold me responsible for the guest rooms in the event that the guest did not pay. The atty suggested that I have them remove that clause before I signed the contract. When I told the hotel planner that I wanted that clause removed she said "good catch" that it would be removed. I am so glad I had the LegalShield attorney, who reviewed my documents within a few hours of the same day that I called. I could have been responsible for charges that were not related to my son's party.

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    Reviewed May 2, 2015

    After receiving a shocking IRS letter with significant fines, my LegalShield attorney quickly provided advice and direction to solve the issue. My wife and I immediately had peace of mind and after following LegalShield's direction, all fines were eliminated. I highly recommend LegalShield to my friends and wish I knew about the service earlier.

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    Reviewed May 2, 2015

    I was at the airport in Orlando with my daughter just after Christmas holidays. She was returning to university to finish up her nursing degree. At the gate we found out that her passport had expired while she was visiting with us in Florida. We were told that she would not be able to board the plane without a valid passport and that was final.

    We called our provider law firm, right there from the airport and explained what had occurred, the lawyer calmed us down and he told us to ask for a special form and he gave us the form number, we did that and suddenly my daughter was allowed to get on the plane. Wow, who would have known. This information saved us thousands of dollars, and my daughter graduated from nursing school. Thank you LegalShield.

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    Staff

    Reviewed May 2, 2015

    I cannot say enough good things about this service!!! On a Monday morning 3 days after I had buried my husband called my provider law firm. They called me back that same morning and we had a 1 hour conversation. The clock was not ticking!!! All I paid was my monthly membership. ** was very caring and answered all my questions about the estate, investments etc. My husband died suddenly and everyone was giving me the WRONG advice (family, friends). Thank God for these services!!!

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    Customer Service

    Reviewed May 2, 2015

    Thank you for writing the letter to the window cleaning company who wouldn't respond to my 4 voice mails. Because I had already paid for the service, I believe that they would have continued to ignore me if it had not been for the letter they received from my attorney. I got a call from the owner, the same day I received my letter. That was so amazing to me. I've never received that kind of service. Thank You Attorney **!!!

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    PricePunctuality & Speed

    Reviewed May 2, 2015

    The IRS was going to charge us 10s of thousands in late fees for filing a 0$ tax return late. I called the law office. They had me fax the letter and details. They advised me to write a letter and which points to emphasize. As a result we were forgiven the penalty. We might have figured it out, but we wouldn't have possessed the same confidence or peace of mind!

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    Staff

    Reviewed May 2, 2015

    This service has helped me many times with legal advice on letters I have gotten, traffic tickets, tenant eviction, etc. It has helped my family members as well with their matters under their own membership when I could not advise them. I would like to rate LegalShield 5 star plus! It is a service that every American that has rights should have.

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    Contract & Terms

    Reviewed May 1, 2015

    LegalShield has been an earthly lifeline to our family. From guiding me through the elder care bill of rights for my aging mom to helping my children become independent by being a source to help one navigate through college issues and other use the law firm when signing a contract for their first contractual job. They were helpful in explaining the verbiage in contract to helping with negotiations of some less desirable terms. Our family is proud to say "let me consult with my attorney first". Thanks LegalShield.

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    Customer Service

    Reviewed May 1, 2015

    I highly recommend that if you have a pulse, please arm yourself with this wonderful service called LegalShield. I had a number of bill collectors call me, send me letters about a debt I supposedly owed. I handed over all information to my provider law firm here in Texas and a letter was sent to the collection agency. I was no longer approached by them. And it was not a question of whether I owed money or not... There were other matters involved that only an attorney would know how to get around.

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    Customer ServiceStaff

    Reviewed May 1, 2015

    I have been a member of this for over 15 years. One of the many calls I have made helped me get almost twenty thousand dollars from a former work place. The advice my attorneys gave was awesome. A friend who used some free advice from a friend, barely got 150 dollars a month for 3 years. She knew nothing of the lump sum option my attorneys found for me. I will always keep this plan.

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    CoverageStaff

    Reviewed May 1, 2015

    My wife and I have had our membership since 2000. In the 15 years we've had the protection, the attorneys have helped on several matters. One huge real estate deal and one stolen auto event. Those two situations saved us $38,000! Having attorneys in all areas of law is very important to us and that's why this coverage is so important to us.

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    Reviewed May 1, 2015

    I love LegalShield! We have had the membership for the past 8 years and used it many times in California, Missouri, Oklahoma & Utah. From legal consultations, writing letters & reviewing our car purchase, cell phone & real estate docs.

    The first thing we did with our new membership was to get our Wills and Powers of Attorneys prepared. We knew the need and the value of these, but just didn't have the extra $1000 in our budget to get them done. These really gave us peace of mind to finally get these done! They helped with a traffic citation in Oklahoma which was huge since they kept points off of my driving record.

    They reviewed the contract & other documents before we purchased our historic building in Missouri. If we had not had LegalShield we would not have had an inkling on what the laws in Missouri were concerning property, taxes, licenses and more. They wrote a letter for us to T-Mobile because my cell did not have reception after our move to Missouri. It saved me over $400 in pre-cancellation fees. We have had them review our contract when we were purchasing our last car in California which actually gave us more information and power in negotiating a better price on our car.

    We have so many examples of how our membership has not only saved us money but also gave us the peace of mind knowing that someone was on our side. We will never be without our membership!

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    Customer Service

    Reviewed May 1, 2015

    I wanted to know about my rights when employment was terminated. An attorney responded within 15 minutes to my call.

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    Customer Service

    Reviewed May 1, 2015

    I have had to use my membership with LegalShield a number of times. I have had prompt return phone calls & not once did I not get my issue resolved in a timely manner. What has benefited my family most is the Peace of mind I have knowing if needed in an instant I have Legal help for one low monthly rate.

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    Customer ServiceContract & TermsCoverageStaff

    Reviewed May 1, 2015

    Several years ago, my former cell carrier was over-charging me close to $600 over a 3 month period of time. Here is the story. I called S____t to add an additional line to my account given I needed to provide a phone for my executive assistant. I negotiated what I thought was an awesome deal. So I received the phone and promptly shared with my assistant what she could and could not do according to the terms of the contract. She agreed to follow all terms.

    Well, the following month, I get a bill from S____t for over $600! When I looked at the bill, I discovered that S____t had put me on the wrong rate plan, didn't provide the discounts and credits promised, and didn't give us unlimited nights and weekends (which translated into tons of overages). I called customer "no-service" and tried to get them to rectify the problem... But instead the customer service rep began to accuse me of not properly requesting the discounts and services I negotiated. I disputed his assertions and inquired how does he know or not know what was agreed upon, because he was not the one I negotiated the deal with. Finally, out of frustration, I told him that I would not pay the bill until these problem were fixed and told him he could cancel out this new line. (I had made other communication arrangements for my Executive Assistant.)

    Well, the following month, the next billing came, this time the bill was over $1,000. I looked at the bill, not only had they not removed any of the previous overcharges, they added a $200 termination fee and charged me a whole additional month for the line I cancelled just a few days into the billing period. I contacted customer "no-service' to explain why they had charged me a cancellation fee when I had been with them for 4+ years and was well outside the contract period. They responded by saying that "Mr. **, when you opened that new line, you opened a new contract for that line...." and when I asked about prorating the bill for the full month they charged me on a line I cancelled, they responded that it was just their "policy"! I was beyond angry when it dawned on me that I could call my attorney through LegalShield.

    When I called, the customer service representative patiently took down my story even though I was thoroughly irate. She informed me that an attorney experienced in consumer law would call me back within 8 business hours. After 90 minutes, I receive a call from a very pleasant attorney from the LegalShield provider law firm. I recounted the past 2 months experience with S____t. He calmed me down and assured me he would help. He had me fax to him the billings over the past 3 months so he could see the issues I was facing. Within 3 days, I get a copy of the letter my attorney wrote to S____t. It was a strong letter. After about a week, I get a call from the nicest woman in the world of S____t, who was assigned to resolve this matter.

    Bottom line, S____t took off those $600 over overages and excessive charges, and I kept the phone. I was enormously happy.... And I didn't even have to pay the attorney for his consultation, document reviews and letter, for it was all covered by the membership. I won't ever be without this service.

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    LegalShield Company Information

    Social media:
    Company Name:
    LegalShield
    Company Type:
    Private
    Year Founded:
    1972
    Formerly Named:
    Pre-Paid Legal Services, Inc.
    Address:
    1 Prepaid Way
    City:
    Ada
    State/Province:
    OK
    Postal Code:
    74820
    Country:
    United States
    Website:
    www.legalshield.com

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