LegalShield Reviews
formerly Pre-Paid Legal Services, Inc.
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About LegalShield
LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.
Visit www.legalshield.com- Serves individuals and businesses
- Unlimited legal advice
- 24/7 emergency legal assistance
- Limited services in Massachusetts
LegalShield Reviews
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Reviewed May 4, 2015
The law firm was helpful with my questions in preparing my will. They completed my will within 10 days! The process made getting my will done easy. I thought it was going to be hard, but they were there to help me.
Reviewed May 4, 2015
My Law firm for Ga (Deming,Parker, Hoffman, Green, Campbell &Daley, LLC) found two areas of a real estate contract that were not included by the realtor that would have been detrimental - VA addendum and a clause for sale of current home. Thanks LegalShield for Peace of mind.
Reviewed May 4, 2015
Purchased mattress from a major store. Wrong brand and inferior item was delivered. Called, spoke salesman, supervisor without resolution. Called law firm, Ross & Matthews, was advised what to say. Next day original item was delivered.
Reviewed May 4, 2015
I am so pleased with how the attorneys in NJ helped me with a waterproof company. Since I own this service, I had the attorney review 5 different waterproof contracts at no cost. From their information I selected one of the companies to waterproof my basement. After they completed the job, we hired a flooring company to lay the floor. They refused to lay it because there was too much moisture in the floor. I called the waterproof company to come back and fix it. They refused to do it because they said they don't fix moisture only water. I said it was the same. He said not. I said "I will call my attorneys" and I did.
The law firm looked up the contract, they reviewed and said I was correct and offered to write a letter on my behalf as part of the service. After that company received the letter they called me and apologized and said they will come back and reseal the floor. I don't believe, I know, that without LegalShield I never would have had the basement resealed at no cost. Thank you LegalShield for great service for less than $20 a month.
Reviewed May 4, 2015
As an eighteen year member, I have always been treated as a valued client by my Law Provider Firm. LegalShield membership has given me an advocate without having to worry about high hourly costs. I wouldn't be without it.
Reviewed May 4, 2015
We had a contractor that our neighbours had hired to rebuild a fence on our property line. There were 3 big trees that were pushing the original fence over. The contractor said that he would just build a new fence around the trees. I said that would decrease the value of our house for resale as he wasn't going to build a straight fence. He told me that in order to remove the trees we would need a permit. I called our provider law firm Mills and Mills and they called me back within 15 minutes. The lawyer told me that if the trees were on our property in Burlington there was no permit needed to remove them. I communicated that information with the contractor and he hired a tree removal company and built a straight fence. Thank goodness that through LegalShield I was able to exercise my rights and was not pushed around.
Reviewed May 4, 2015
We have used this unique service so many times over the past 16 years and as a result it has saved us thousands and thousands of dollars. We have used it for contract review regarding a four plea we purchased, we have had phone calls made to a car dealership that resulted in a rental vehicle while waiting for our new car to arrive. It was used to get back money owed from a phone company. The list goes on and on and we continue to use this great service on an ongoing basis. Our family will never be without this valuable service.
Reviewed May 4, 2015
I had my home foreclosed and LegalShield was able to give me advice on what to say that eventually got close to $50,000 removed from my credit report and paid off as debt forgiveness. By doing this it increased my credit +70 points.
Reviewed May 4, 2015
As co-executor of my Mother's estate, I was in contact with my LegalShield attorneys several times regarding different issues related to the settlement of her estate. Having this kind of access saved me and my brother much time and aggravation. No additional cost, all included.
Reviewed May 4, 2015
Letter from Law Firm resulted in recouped funds for damaged luggage by the airlines, whose policy said they were not responsible. "Thanks LegalShield".
Reviewed May 4, 2015
Since joining LegalShield I sleep better at night knowing I have the support for the many challenges I face on a daily basis. Being able to call an attorney for advice and support when needed is a priceless gift. Thank you!
Reviewed May 4, 2015
I am a Canadian who likes to travel to the US often. A friend and I flew to Miami and got a rental car to drive to my timeshare condo in Key West. The second day there we parked the car at a visitors center and took a trolley tour of Key West. When we returned we found that someone had smashed into the front driver's side of the car. I called my provider law firm in Toronto, who referred me to the provider Law firm in South Florida who told me exactly what to do. Took away all my anxiety so I could enjoy rest of my holiday and no problem when I took the car back to the rental company at the airport in Miami. Didn't cost me a penny for 2 law firms and never anything charged to my credit card on file with the car rental company. It was an awesome experience and I do believe that everyone needs this service. I would not drive my car any more without this membership!!
Reviewed May 4, 2015
I received a traffic ticket for an illegal left turn. I was at fault. I faxed the ticket into my provider law firm. An attorney contacted me within several hours of receipt of the ticket and explained the process. I later received an letter stated the case had been handled. I paid only court costs.
Reviewed May 4, 2015
On June 3, 2003, our beloved and loving mother passed suddenly and unexpectedly at the age of 82. As matriarch and owner (for over 30 years) of ** in the historic district of Brewster. This was a significant pre-existing, non-conforming parcel of commercial Cape Cod real estate with 10 cottages, a recreation building and main house which she purchased in 1970 after the sudden and unexpected passing of our father at the age of 44 in 1969, whereupon our mother made out her will which she never updated.
For that reason alone, the following transpired within 24 hours of her passing: every single documented and verbal last wishes were denied her to include her named administrator being contacted by a now estranged sibling who through her estate attorney being contacted within 24 hours of the will's discovery who composed a letter to abdicate his role under false pretense and full knowledge before I was mailed a copy of it two weeks later, with two remaining siblings/heirs (both under professional counseling) who actually began the process of placing the property on the market within 24 hours of her passing, their estate attorney completely altering an original document I signed under duress (and without an attorney) on June 5, 2003 within 48 hours of my Mother's passing now dated July 12, 2003.
To make an all too long story short, it was through Pre-Paid Legal that I was able to prevent a commercial developer with their two corporate attorneys from acquiring the estate (who I ascertained manipulated and preyed upon two now estranged siblings contacted by them as commercial real estate brokers to sell the property for its highest market value and their highest commission) to raze for their own corporate six duplexes and corporate gain, and for their least cost and competition.
Had my mother simply had an updated and ironclad will in place at the time of her passing, and had I had access to timely and professional legal counsel to ensure her last wishes were fulfilled, Brewster would now have an affordable housing community with me living there and overseeing it.
Based on the advice of my then Pre-Paid Legal plan I obtained out of sheer desperation; when I expressed a number of concerns regarding this needless travesty of justice and commercial real estate developer's and business conglomerate when the estate attorney pitted me against this commercial developer within a 48 hours of a court ordered signing of a purchase and sale agreement with a bank pre-approved mortgage, a $50,000 deposit and set closing date, I was advised by Pre-Paid Legal to contact the Massachusetts Board of Professional Overseers who subsequently cited them for "Conflict of interest" in addition to other findings, and that they could lose their license to sell real estate if they were to repeat their actions. A slap on the wrist for me, but the historic cottage colony remains standing as my bittersweet victory over two inane siblings and a commercial developer and business conglomerate with over 50 million dollars in assets in 2003 alone, let alone an attorney who falsified an original signed document and submitted it to court as my signed original without my knowledge or consent. Yes, there are attorneys of this caliber you need to be aware of.
Too bad I hadn't subscribed to this affordable legal plan then, that to date has cost me over four million dollars in actual property value as sold condominiums and monthly guaranteed Title 5 rental income. If anything, subscribe and get an up to date iron clad will in place for that peace of mind alone. The rest of this plan is gravy.
Reviewed May 4, 2015
This has been such a wonderful service. We have been helped every time we have call for help. Personnel are wonderful to work with.
Reviewed May 4, 2015
I left an item on a Delta Flight and reported it to lost and found. I was so impressed to get a voice mail right away telling me they found it and not to worry, "just give us a call at this number and we'll arrange to get it back to you." Well, after calling 5 times during that month, when I finally found a live person, I was told, "sorry ma'am, we purge our system every 30 days, you should have called sooner." I was then told that to reimburse me for the item was "against their policy."
So, like I have done so many times before, instead of getting angry, I called my law firm. Parker Stanbury wrote a letter to Delta's Legal Department, and 10 days later, I had a check. I would have never called a lawyer about a $285.35 issue without my LegalShield membership. But just that one part of the service has paid for my membership dues over the years. I could tell dozens of other stories, but this one I actually have pictures of.
Reviewed May 4, 2015
I recently found out my 18-year old son, who is a senior in high school, has ADD. We've missed it all of these years because he was able to retain enough info to produce good grades. I called my law firm to ask what special accommodations should be made for him for ACT and SAT tests. They not only gave me the guidelines and time frames necessary, but also gave me resources--websites and phone numbers--to gain more information. This saved me so much time and energy, as we were already stressed. I really appreciate my service!
Reviewed May 4, 2015
I have used LegalShield several times for matters I wouldn't even think about contacting an attorney for. They have helped me a couple of times with moving traffic violations and helped me save points on my record. They have even given me great legal advice on parking tickets that I should not have been charged for. Where else can you talk to an attorney about a $40 issue? By the way, they were able to help me keep my $40. Best service ever.
Reviewed May 4, 2015
When I lived in Illinois, I had business across the state line in Missouri. While driving there, I came up behind a truck from Kentucky that had a bucket of tar turned over in a trailer it was towing. Before I realized it, my vehicle was covered with tar. It cost me $75 to have the tar removed by a professional cleaner. My LegalShield attorneys went to work and wrote a letter to the owner of the truck. In less than a week, he reimbursed me for the $75 it cost to have my car cleaned. Needless to say, I will never be without this valuable service!
Reviewed May 4, 2015
I was very impressed by our law firm's services. I have used over 4 of the attorneys for everything from reviewing my contracts to collecting on debts, to helping me through traffic tickets. And most importantly, I was able to get my Will done and check that off my list. I have never before had this kind of access and it feels good to know I have experts who have my back!
Reviewed May 4, 2015
I have had this service for three months and have used it several times. I have had no problem getting through to the attorneys and they have always responded fast. I have done my will and am happy with the service.
Reviewed May 4, 2015
The LegalShield attorney I who returned my call with was very courteous and knowledgeable of the subject matter concerning my situation. The information provided to me was on target and valuable in resolving my problem.
Reviewed May 4, 2015
I purchased an item over the phone that I was not pleased with. I was told by the company that I couldn't returned the item and that I still had to pay for it. I called my Law firm who wrote a letter on my behalf. I received a call from the company 2 days later, informing me where I could send the item back to. Thank you LegalShield.
Reviewed May 4, 2015
Over the years I have used the membership for small matters and I have been satisfied with the advice I've received. Thank God that nothing major has affected my life BUT I know that having this membership would have helped me in that situation as well! Now, I never worry about the cost of having access to the legal system and by the way, these lawyers are the best top-rated attorneys available to me and my family!
Reviewed May 4, 2015
The bankruptcy referral firm was good. On another issue, the referral lawyer didn't want to take my eviction case, but didn't say so/call me back. A letter by another attorney didn't get me my refund, or any response from the company. Pre-Paid Legal cancelled my original membership - when I had only asked to cancel the magazine subscription. The lawyer was not able to help me keep my bank account statements from my homeless shelter counselor. The lawyer was not able to get my money back from the pre-paid cremation company that went out of business. I only keep the membership on the off chance that maybe someday I'll have a success story.
Reviewed May 4, 2015
A wind storm recently knocked one tree limb to the ground and another against the corner of my neighbor's front porch. My insurance company advised me I was not responsible for an act of God. I was still leery and contacted MY attorney. He also informed me that I was not liable, but added the caveat, if the tree is healthy. That caveat gave me peace of mind about the entire situation.
Reviewed May 4, 2015
In early 2010, I signed up with Netzero to have them become my internet service provider. However, I found that their service didn't meet my needs and a month later, I called them and told them I wanted to cancel my service with them. I thought that was that after talking to them. However, later on I found out that they were still charging my credit card for many months afterwards even after I explicitly told them to cancel my service. All told, they stole $198 from me.
Under any other circumstance, I would've been pissed off and frustrated. But because I had my Legalshield membership, I knew I would have someone in my corner. I simply called my provider law firm in California (Parker Stanbury), and the attorney there, **, wrote a letter on my behalf to Netzero's legal department. Just one week later, Netzero called me and told me they would issue me a $198 refund, and sure enough, 3 days later I found a $198 credit on my card from Netzero!
What I've realized is that many corporations and conglomerates employ shady practices like this because they know that working class Americans don't have the means to defend themselves against corporate greed and fraud. As someone who believes strongly in liberty and equality, I feel every American should know about this service because the benefits it provides are sorely needed throughout our society. Thank you Legalshield!!!
Reviewed May 4, 2015
My name is ** and I have been a member of LegalShield for almost 4 years. I never really thought I'd use a service like this as much as I have before I became a member. The law firm helped us with a car accident, landlord/tenant, & student loan issues. The lawyers are very caring and really go above & beyond to help us whenever we need assistance. Since becoming members, our stress has definitely decreased. I'd recommend this service to anyone who would like to reduce their stress in life!
Reviewed May 4, 2015
I purchased a laptop from QVC and part of my buying decision was a promise of 60 days free trial of Microsoft Office. I only received 30 days. I was bounced around between Toshiba, Microsoft and QVC and everyone told me there was nothing they could do. I finally told the Customer Service Rep at QVC to give me the address where my Lawyer can write a letter. After contacting my Lawyer, they wrote a letter to QVC and a few days later I received a call from the president's office at QVC wanting to make it right. It was a totally different story when they had a Lawyer contact them. I love my membership and will never be without it!
Reviewed May 4, 2015
LegalShield helped me get rid of a pesky debt collection company with a letter from their law firm. I wouldn't be without my membership.
Reviewed May 4, 2015
I had great customer service and speedy response from my attorney.
Reviewed May 4, 2015
I had signed a lease for these apartments located in Webster, TX. When we went to check out our new apartment, it was unlivable! The things wrong in the apartment were two pages long. Ross and Matthews, a LegalShield provider law firm confirmed the lease was invalid. We had never moved in. The lawyers at Ross and Matthews wrote an awesome letter enabling me to have my deposit and electric bill refunded. The money refunded was only about $150, but it meant a lot to me. Go LegalShield!
Reviewed May 4, 2015
I feel fortunate to have peace of mind, knowing that I have an affordable legal plan for my expected and unexpected legal issues. I have already put my legal plan to use a few times with great satisfaction and within a reasonable time frame. I am very pleased with the Identify Theft Plan as well. I now worry less, knowing I will not have to experience the hardships I once endured when my identity was stolen a couple of years ago. I know I will continue to see the value in the services LegalShield provides. I will share my experiences with others so they too can have the opportunity to benefit by becoming a member.
Reviewed May 4, 2015
I love being able to call the lawyers whenever I have a question. They are always ready to clarify my legal position. It's nice to know what my legal rights are on any topic.
Reviewed May 3, 2015
Whether I have a question concerning a bill, service I received, or my minor son needing guidance in his class work regarding any current legal issues...the Law Firm Attorneys are ALWAYS quick to respond to all issues, EVERY SINGLE TIME!
Reviewed May 3, 2015
Bought an online marketing course and it was changed. The attorneys here in Colorado referred me to our law firm in FL where the company actually was and they took over. After speaking with them and sending them the info they requested, ** (the attorney in FL) called me on a Saturday afternoon to ask me a few more questions while drafting the letter that he was going to send to them. End result, they made the original program that I purchased available to me, along with several new ones.
Reviewed May 3, 2015
I will never be without the membership. It has saved my family thousands of dollars. I have been working as an associate with the company for over 10 years. The opportunity is great too. I love working from home, helping people, and making money at the same time.
Reviewed May 3, 2015
Before LegalShield, we spent a lot of money on attorneys for business, real estate and personal issues. We've had our LegalShield membership now for 17 years and use it all the time and all we pay is our monthly membership fee. From writing a letter to AT&T for a charge we didn't owe to handling an out-of-state speeding ticket and so much more. We never worry about everyday life situations because we have the power of LegalShield protecting us. And we've received incredible Customer Service. We will keep our LegalShield membership for life.
Reviewed May 3, 2015
This tax season I received a letter from the IRS informing me that they had "amended" my 2014 tax return. I called my provider law firm. Attorney ** returned my call within the hour. We discussed the matter. I sent him a copy of my tax return. He returned my call the following day and informed that he had found the error on my tax return. He told me that the IRS was correct and I did owe additional money. It is comforting to know that I have a qualified tax attorney on my side to keep me out of trouble. Thank you ** for your prompt attention and accurate review of my situation.
Reviewed May 3, 2015
My mother was injured on the premises of her retirement community. She was knocked down by a resident on a handicap scooter and broke her shoulder and ribs. At 86 years old and on pain meds, the insurance company agent wanted to interview my Mom.
We called our Law Firm and Mom was instructed not to speak to the agent. The insurance claim forms came in and our attorney reviewed them, helped us respond without giving up Mom's HIPPA rights, and all of Mom's bills paid even though the insurance company said it was necessary for my Mom to sign a release of her medical records. All this was provided for us at no expense to us because it was part of her member benefits. Thank you LegalShield for protecting Mom's rights!
Reviewed May 3, 2015
Wanted to stop incorrect multi state criminal record. My 'great criminal record' consisted of a speeding conviction in 2001 and a conviction of failing to change my driver's license address within 60 days in 2002. The last 'conviction' should have been not guilty, but wasn't. I was renting a residence and the Landlord ran a background check on me. The company that ran the check only informed my landlord that I had a multistate criminal record! I called Legal Shield and just got the run around saying that I needed a court copy of my 'record.' I supplied it, then I was told I needed a different Transcript, etc. Finally I just gave up. I never had letter written or a phone call made on my behalf.
Hello Eric,
We sincerely apologize for your experience with our law firm. We can see you have been a member with us for quite some time and we would love to help rectify this situation. Please call our Member Services department at your convenience Mon-Fri 7am-7pm CST at (800) 654-7757
- LegalShield
Reviewed May 3, 2015
I have been a member since 2001 and according to our law firm we have used the services over 200 times to date, and not because we are bad people or law breakers, but to ask questions, have documents reviewed before we sign them, or even because a letter written from our law firm is definitely more effective than one we could draft to right a wrong ourselves, and finally just to insure that our interest(s) are respected and protected.
One of the aforementioned times was when my wife and I filed our tax return with a $2927 refund due, but instead of getting that refund we received a letter from the Department of the Treasury's Financial Management Service on behalf of the Department of Education, stating that because I stopped paying on a student loan, that those funds would be applied to offset what they said was owed "As authorized by Federal Law."
Actually the educational loan was being restructured, but it was not classified as such, which resulted in us being the receiver of that notice. Nevertheless, after consulting with our tax attorneys, and being informed that due to my situation had changed since the loan was originally taking out; so too had the tax laws also changed. With that knowledge, and help from the attorneys, we filed an amendment to that tax return in question, and what happens -- two months later -- we not only received that original refund, but an EXTRA $16.65 interest that our attorneys caused the IRS to pay us. THANK YOU LEGALSHIELD!
P.S. This less than a $1 per day membership has saved and earned us more money than we will ever pay for its services, as illustrated by the above testimonial via that $16.65 interest paid to us by the IRS.
Reviewed May 3, 2015
I have had 2 contracts reviewed thru my LegalShield membership. Both times I received crucial advice that in one case led me to reject a contract completely and the other that the attorneys suggested we add some clarifying language that was not originally included by the other party's attorney. Both were valuable to the tune of ~$39,000. I'll never sign another contract without my LegalShield attorney's review.
Reviewed May 3, 2015
I've had many great experiences with LegalShield. Attorneys are prompt and extremely knowledgeable. I love their response time, it's very quick. They've helped me get hundreds of dollars back. It's a valuable membership that I will never let go.
Reviewed May 3, 2015
I've used Legal Shield several times for my rights. But when I was treated unfairly with my auto insurance co. it paid off. I paid 1 year of car insurance that I was told by my insurance co. I had to pay if I had a CA driver's license but I didn't own a car. My company said that I had to have insurance even if I didn't own a car. I called my attorney and they told me I didn't have to have insurance. They wrote a letter on my behalf to my insurance co. and I received all the money I paid for a year back to me in a check. Thanks Legal Shield.
Reviewed May 3, 2015
Service from my Provider Law Firm has been excellent. I have used my membership dozens of times in 4 years. I couldn't be happier. The BEST value in insurance in the marketplace. Everyone should own the service.
Reviewed May 3, 2015
In the past 18 years I have used the LegalShield dozens of times and they have saved me and my husband thousands of dollars on all types of issues including contractors, estate issues, document review, etc. We would never drop our membership because of the peace of mind it has provided.
Reviewed May 3, 2015
My cell phone company attempted to charge me 346.00. A LegalShield attorney wrote them a letter and the charge was removed from my account. I was happy to receive this excellent service. LegalShield is #1. Thank you LegalShield!
Reviewed May 3, 2015
I was so grateful to know I had 24 hour access to our attorneys in an emergency basis when one morning at 6:30 am I encountered a hunter with a night scope who had just shot an elk on our property, without permission, before dawn. I was able to call the attorneys at that early hour to find out what my legal rights were to protect our ranch and the elk from this criminal hunter and what steps to take. Not only did I get great advice I also was able to have the attorneys write a formal letter to the hunter to tell him he could NOT hunt, trespass or be on our property without written permission from me. It sure is a stress reliever to know I have the ability to pick up the phone and call my attorney in emergency situations and that they have my back.
Reviewed May 3, 2015
I used LegalShield to check availability of a business name and advice regarding doing business as an LLC. He gave sound advice and provided adequate research to meet my needs.
Reviewed May 3, 2015
I have had need to use LegalShield four times in the last year...thought it was time to share. Each experience, my questions were handled expertly, with attention to detail and careful analysis of all facts before offering legal solutions. Although the outcome was never a "magic legal rabbit" pulled from a hat, the solutions were appropriate and resolved the situation to my satisfaction. In one case, I even got a call from an out of state attorney at 10 am on the day after a 30 in. snow fall! That is dedication! LegalShield Membership rocks!
Reviewed May 3, 2015
I have had the service for over 10 years and use it often for both business and personal reasons. Great value for the money.
Reviewed May 3, 2015
Over the past 8 years, I have had several occasions wherein I needed to speak with a lawyer to find out what my rights are. I've also had letters written on my behalf and have sued for personal injury. On each occasion, I was treated with kindness and compassion by very knowledgeable individuals from reception to conclusion of my legal matters. I was given the necessary information that I needed to make the best decision for my particular situation. I'm very much satisfied with the service. I can't think of a service that is more valuable than LegalShield. I would never want to be without it. It is extremely beneficial knowing where one stands in the eyes of the law.
Reviewed May 3, 2015
I had a $120 dispute with my cable company and their only compromise was offering me 3 months free HBO. 3 days after turning the case over to my LegalShield attorney a manager showed up at my front door with an apology, a check for $120 and a year of free HBO!
Reviewed May 3, 2015
Pre-Paid Legal has been there for me when I had legal questions and during the time of my Dissolution of marriage outside of the State of OH. Whenever I needed to contact them they were on the phone usually within an hour to assist me with my concerns. I did not have to wait until the next day to have an attorney get in contact with me. The attorneys that helped me were professional and I felt they were concerned about my issues/problems and ready to help me to solve them. Legal Shield was the greatest investment I made and I would recommend them to my friends and family. Legal Shield is the only way to go if you are ever in need of an attorney. Thank you Legal Shield for being there.
Reviewed May 3, 2015
My husband and I both call LegalShield when we need to know our legal rights in troubling situations that make us stay awake at night. The worst situation was when they explained our rights to us when a marketer stole our bank account information and wrote $7,000 worth of checks on our bank account, which our bank cashed for them without our knowledge or consent. When a LegalShield attorney called us and explained our rights and options under the law concisely and clearly, we had the peace of mind that the law was on our side and that we were lucky to have found LegalShield. As a result, we continue to sleep better when life throws us a curve because we can call LegalShield as much as we need to for advice and counsel.
Reviewed May 3, 2015
1 month after I joined the company, the house I was renting went into foreclosure. The company wanted to raise my rent to more than double. However, I had a 2 year lease. The company doing the foreclosure was the largest in the State at that time and would not even listen that I had a lease. They figured that I didn't have the money for an attorney. Because I had LegalShield, I was able to call my attorney, **. They went to court with me and we won. This one case saved me nearly $15,000. I have used them a dozen times since and have received good advice every time.
Reviewed May 3, 2015
It was the 4th of July. I was traveling and came to a four-way stop. I had a bad turn and got a ticket. The fine would have made my dad's insurance go up. My dad called LegalShield. A lawyer met me on the court date, talked to the judge, and kept the premiums from increasing.
Reviewed May 3, 2015
I recently had a breach with my credit card being used at a Target. After talking to the investigator, she shared with me exactly what to do. She was courteous and concerned about my situation.
Reviewed May 3, 2015
Our street drain/sewer was clogged, causing flooding to the streets and even our yards. After multiple calls to city officials for assistance, we finally called our LegalShield Attorney's office. I received a copy of the letter they sent (to the city attorney) on Wednesday. My assumption is that the City also received their letter on that day, since we had three city trucks come to fix our issue on Thursday morning. They were very accommodating, and not only fixed the drainage issue, but came back the following Monday with a different truck/machine to do additional work. Thank you LegalShield!
Reviewed May 3, 2015
LegalShield helped me get a $550 rental deposit back and get a traffic ticket reduced to a non points violation all in time frame of 2 months. That paid for my membership for years. Great service.
Reviewed May 3, 2015
Gosh, I've used my LegalShield service many, many times. Love the ease in reaching an attorney over the phone for free advice. That alone has helped me in making good decisions for crazy little things like insurance for my teen son driver who doesn't get good grades in school, to my college student daughter dealing with landlord issues in NY. I've had to use it for big legal issues like my divorce and a frivolous lawsuit of $100,000.00. The divorce was ongoing with several legal issues due to children concerns, but the lawsuit was handled in my favor and put to rest with assistance of LegalShield. Have also had my will updated 3 times in 9 years! Awesome service!
Reviewed May 3, 2015
I have a brother that has a bipolar disorder. He lives out of the area that I live in and we are having some real financial difficulties because of his medical and living cost. I call the law firm and ask if they might assist me in finding some source of assistance. They were able to give me several programs with phone numbers that would be able to assist us in finding help for him. Being out the area this was extremely helpful.
Reviewed May 3, 2015
Recently, I was cited for a suspect traffic violation not related to speed. My attorney dealt directly with the prosecutor and the officer and it was thrown out completely. Additionally, as a military member my credibility was questioned as I was in uniform during the traffic stop. I did not say a word. Too many citizens go to court with no representation. I saw a number of lives affected that day as I waited with my 16 year old son. He also realized that the legal system is not a joke. He was more than thrilled to realize he too had an attorney should something of that nature happen to him. You can have your life affected for decades even if you're innocent. The law is legal and not logical. Your services are way better than advertised. My membership has paid for itself dozens of times. Thank you LegalShield.
Reviewed May 3, 2015
I am a small business owner and had a problem collecting from a client. I had written 2 collection letters with no response from the accounts payable department. When we reached 90 days in arrears, I called my LegalShield law firm. The attorney wrote a letter to my client and mailed it on a Monday. The following Saturday, I received payment in full for the two open invoices. It is difficult to express the relief I felt on that Saturday.
Reviewed May 3, 2015
I have been a member of LegalShield for a number of years. It gives me peace of mind to have access to an attorney, whenever I need them. I have used the service several times a year for my personal and business needs and have always received a call back the same day. I believe in Insurance and good advisors, and LegalShield is a must, for the protection of my family, business and assets.
Reviewed May 3, 2015
We have been LegalShield members for 14 years. In 1999 we had a house fire. The company that we contracted with to rebuild our house did not complete all of the work so we withheld $5000 as an incentive for them to finish the job. The company eventually went out of business and we never heard from them again. Approximately, five years later we got a bill in the mail demanding that we pay the $5000. I contacted Wagner, Falconer & Judd, LTD, our LegalShield provider law firm and faxed the letter over to them. WFJ sent a letter to the collection agency stating that we did not have to pay the $5000 because the work was never completed. We never heard from that collection agency again, thanks to WFJ and LegalShield.
Reviewed May 3, 2015
I have been a LegalShield member since 2008 and absolutely live with peace of mind, knowing my law firm is helping protect me and make life easier. And having IDT protection is priceless! My family truly lives better having LegalShield.
Reviewed May 3, 2015
After my first call, I was called back by my provider law firm that day. We discussed the situation. Attorney was professional and allowed me to voice all of my concerns. I then emailed in a copy of my lease, and another attorney called me within 3 business days of receiving my submission. She was professional and thorough. Now I am pleased to say that I can continue with my lease renewal, having the peace of mind that I am doing the right thing, and not missing anything in the contract that could come back to haunt me. "Worry less. Live more!"
Reviewed May 3, 2015
I was involved in a vehicle accident while working. I was injured but not seriously. I opted to see their doctors upon completing my obligations with all the paperwork that was involved. After I arrived home the worker's compensation insurance company called and had me on the phone for 45 minutes answering many questions. They mentioned a word I have never heard before, subrogation. I called my provider law firm at 4:00 PM. They called me at 4:30 and explained subrogation. By the next morning they asked me if I wanted them to help me through this and I said yes.
Reviewed May 3, 2015
LegalShield reviewed my refinance documents and caught an $875 charge for something I never agreed to. They also advised me on an employment issue during my probation period at a new job. They were professional and knowledgeable. Great company that you can use as often as you like without receiving a bill. The service is a must for everyone who wants to protect themselves and their families. The identity theft plan makes other plans pale in comparison. Don't miss out. Get LS today.
Reviewed May 3, 2015
I have witnessed several time throughout my life where LegalShield would have benefited my family and myself. It is important to have an educated legal professional in your corner in today's world in business and personally.
Reviewed May 3, 2015
A company I had worked for part time for more than 5 years offered me full time employment. After I received the written offer I faxed it over to the law firm in Columbus for them to review. The morning of the next day an attorney called me to verbally discuss the offer. 5-6 recommendations were made as possible areas to discuss with the employer. They were accepted and the offer was changed in my favor. None of the changes even occurred to me or my husband but after they were included I was extremely pleased with the result. Am in my second year with the company.. thank you LegalShield!
Reviewed May 3, 2015
Driving in a rental car I got a ticket for 75 in a 55 mph. I had a court date 6 days later out of town. I faxed over my citation to the law office in Columbus. They called me back in approximately 1 hour explaining they would fax a request for a court date a few weeks out. The law firm mailed me forms to represent me in court in my absence. Future court date arrived and the next day the lawyer called me to tell me the ticket was thrown out when the patrolman did not show up. It cost me nothing and it was like it never happened on my record.
Reviewed May 3, 2015
I'm 35 and have 2 kids. My will is done because of LegalShield. I have had many situations over the last 10 years that my provider law firm has been able to help with. It's an outstanding service that had helped me realize the value of having great attorney that I can actually reach.
Reviewed May 2, 2015
I have used my membership well over 35 times that I have not received any bill. Priceless!!
Reviewed May 2, 2015
I had a tax audit in 2009 for my 2006 taxes. I took a LegalShield tax attorney to the audit. His presence and knowledge of the US Tax Law, saved me $22,000. He stopped the audit when the IRS agent started to go into an area that she could not legally go into. I will always be grateful to him for accompanying me to that audit.
Reviewed May 2, 2015
LegalShield attorneys wrote a letter on my behalf, which was very helpful. They were very consistent with keeping me informed with information on my case. A trip that was canceled last minute. In a matter of weeks the travel coordinator paid me back in full. And it is my goal to let everyone I know about the wonderful service that they provide.
Reviewed May 2, 2015
I used the LegalShield membership to do my will. It was a simple and easy process. I filled out the "Will Questionnaire", sent it to the law firm, spoke with an Estate Attorney to clarify a few things and it was finished! I got my completed will back in 6 days! This was all included at no additional cost with my membership!
Reviewed May 2, 2015
LegalShield helped me with a traffic ticket in Aurora, IL. They helped me when I received a traffic ticket. The outcome was no fines or fees. I was able to avoid having my car insurance rates raised.
Reviewed May 2, 2015
I bought LegalShield for my mother just in case she needed it. A year later she got into an accident and the insurance company refused to pay for her injuries. She called LegalShield and a month later she got a check.
Reviewed May 2, 2015
LegalShield provides me, my family, and many of my love ones with a great service. LegalShield give you a hundred percent of the service they offer. It's love by me and love by many. I know for a fact you also would love them and the service that come with them.
Reviewed May 2, 2015
I had purchased an airline ticket in December 2012 online with CheapOair for an upcoming meeting that started at 1:00pm in Oklahoma on April 11th, 2013. This flight was on Frontier Airlines. I later learned that I needed to be in Oklahoma on April 10 instead of the 11th. Frontier Airlines did not have any flights that could have gotten me there in the morning of the 10th. I spent a lot of time on the phone trying to arrange a flight, to no avail. At one point I was on hold for 2 hours and then got disconnected. One option that was given to me was to buy a one way ticket for an additional $ 204.00 that would get me there on the 9th. This would have meant staying an extra night at the hotel at an additional cost. CheapOair would not even consider giving me a refund in light of the circumstance as they stated the ticket was non-refundable.
Needless to say I was very frustrated, as I had booked this flight enough in advance and thought that some arrangement could be made. I contacted my Law Firm explained the situation. They had written a letter to CheapOair and Frontier requesting either a full refund be given or arrange a flight (with no penalties, fees or change fees) that would meet my needs. Approximately March 3rd 2013 I had received a letter from Frontier Airlines informing me that they approved a full refund of $ 269.64 on March 1st. 2013. CheapOair followed up with a letter as well stating that the refund was processed on March 13th, 2013 in the amount of $269.64. Thanks to the Law Firm, I was then able to book a flight with an airline that was able to get me to my meeting on time without extra expense...
Reviewed May 2, 2015
I became a member of LS last April, my son was graduating from high school, we were having his graduation party at a local hotel. The local hotel agreed to provide discounted rooms for the guest that were attending the graduation. They sent over the contract for the banquet services. I decided to send it to the attorney for review. Glad I did, the atty saw that there was a clause that would hold me responsible for the guest rooms in the event that the guest did not pay. The atty suggested that I have them remove that clause before I signed the contract. When I told the hotel planner that I wanted that clause removed she said "good catch" that it would be removed. I am so glad I had the LegalShield attorney, who reviewed my documents within a few hours of the same day that I called. I could have been responsible for charges that were not related to my son's party.
Reviewed May 2, 2015
After receiving a shocking IRS letter with significant fines, my LegalShield attorney quickly provided advice and direction to solve the issue. My wife and I immediately had peace of mind and after following LegalShield's direction, all fines were eliminated. I highly recommend LegalShield to my friends and wish I knew about the service earlier.
Reviewed May 2, 2015
I was at the airport in Orlando with my daughter just after Christmas holidays. She was returning to university to finish up her nursing degree. At the gate we found out that her passport had expired while she was visiting with us in Florida. We were told that she would not be able to board the plane without a valid passport and that was final.
We called our provider law firm, right there from the airport and explained what had occurred, the lawyer calmed us down and he told us to ask for a special form and he gave us the form number, we did that and suddenly my daughter was allowed to get on the plane. Wow, who would have known. This information saved us thousands of dollars, and my daughter graduated from nursing school. Thank you LegalShield.
Reviewed May 2, 2015
I cannot say enough good things about this service!!! On a Monday morning 3 days after I had buried my husband called my provider law firm. They called me back that same morning and we had a 1 hour conversation. The clock was not ticking!!! All I paid was my monthly membership. ** was very caring and answered all my questions about the estate, investments etc. My husband died suddenly and everyone was giving me the WRONG advice (family, friends). Thank God for these services!!!
Reviewed May 2, 2015
Thank you for writing the letter to the window cleaning company who wouldn't respond to my 4 voice mails. Because I had already paid for the service, I believe that they would have continued to ignore me if it had not been for the letter they received from my attorney. I got a call from the owner, the same day I received my letter. That was so amazing to me. I've never received that kind of service. Thank You Attorney **!!!
Reviewed May 2, 2015
The IRS was going to charge us 10s of thousands in late fees for filing a 0$ tax return late. I called the law office. They had me fax the letter and details. They advised me to write a letter and which points to emphasize. As a result we were forgiven the penalty. We might have figured it out, but we wouldn't have possessed the same confidence or peace of mind!
Reviewed May 2, 2015
This service has helped me many times with legal advice on letters I have gotten, traffic tickets, tenant eviction, etc. It has helped my family members as well with their matters under their own membership when I could not advise them. I would like to rate LegalShield 5 star plus! It is a service that every American that has rights should have.
Reviewed May 1, 2015
LegalShield has been an earthly lifeline to our family. From guiding me through the elder care bill of rights for my aging mom to helping my children become independent by being a source to help one navigate through college issues and other use the law firm when signing a contract for their first contractual job. They were helpful in explaining the verbiage in contract to helping with negotiations of some less desirable terms. Our family is proud to say "let me consult with my attorney first". Thanks LegalShield.
Reviewed May 1, 2015
I highly recommend that if you have a pulse, please arm yourself with this wonderful service called LegalShield. I had a number of bill collectors call me, send me letters about a debt I supposedly owed. I handed over all information to my provider law firm here in Texas and a letter was sent to the collection agency. I was no longer approached by them. And it was not a question of whether I owed money or not... There were other matters involved that only an attorney would know how to get around.
Reviewed May 1, 2015
I have been a member of this for over 15 years. One of the many calls I have made helped me get almost twenty thousand dollars from a former work place. The advice my attorneys gave was awesome. A friend who used some free advice from a friend, barely got 150 dollars a month for 3 years. She knew nothing of the lump sum option my attorneys found for me. I will always keep this plan.
Reviewed May 1, 2015
My wife and I have had our membership since 2000. In the 15 years we've had the protection, the attorneys have helped on several matters. One huge real estate deal and one stolen auto event. Those two situations saved us $38,000! Having attorneys in all areas of law is very important to us and that's why this coverage is so important to us.
Reviewed May 1, 2015
I love LegalShield! We have had the membership for the past 8 years and used it many times in California, Missouri, Oklahoma & Utah. From legal consultations, writing letters & reviewing our car purchase, cell phone & real estate docs.
The first thing we did with our new membership was to get our Wills and Powers of Attorneys prepared. We knew the need and the value of these, but just didn't have the extra $1000 in our budget to get them done. These really gave us peace of mind to finally get these done! They helped with a traffic citation in Oklahoma which was huge since they kept points off of my driving record.
They reviewed the contract & other documents before we purchased our historic building in Missouri. If we had not had LegalShield we would not have had an inkling on what the laws in Missouri were concerning property, taxes, licenses and more. They wrote a letter for us to T-Mobile because my cell did not have reception after our move to Missouri. It saved me over $400 in pre-cancellation fees. We have had them review our contract when we were purchasing our last car in California which actually gave us more information and power in negotiating a better price on our car.
We have so many examples of how our membership has not only saved us money but also gave us the peace of mind knowing that someone was on our side. We will never be without our membership!
Reviewed May 1, 2015
I wanted to know about my rights when employment was terminated. An attorney responded within 15 minutes to my call.
Reviewed May 1, 2015
I have had to use my membership with LegalShield a number of times. I have had prompt return phone calls & not once did I not get my issue resolved in a timely manner. What has benefited my family most is the Peace of mind I have knowing if needed in an instant I have Legal help for one low monthly rate.
Reviewed May 1, 2015
Several years ago, my former cell carrier was over-charging me close to $600 over a 3 month period of time. Here is the story. I called S____t to add an additional line to my account given I needed to provide a phone for my executive assistant. I negotiated what I thought was an awesome deal. So I received the phone and promptly shared with my assistant what she could and could not do according to the terms of the contract. She agreed to follow all terms.
Well, the following month, I get a bill from S____t for over $600! When I looked at the bill, I discovered that S____t had put me on the wrong rate plan, didn't provide the discounts and credits promised, and didn't give us unlimited nights and weekends (which translated into tons of overages). I called customer "no-service" and tried to get them to rectify the problem... But instead the customer service rep began to accuse me of not properly requesting the discounts and services I negotiated. I disputed his assertions and inquired how does he know or not know what was agreed upon, because he was not the one I negotiated the deal with. Finally, out of frustration, I told him that I would not pay the bill until these problem were fixed and told him he could cancel out this new line. (I had made other communication arrangements for my Executive Assistant.)
Well, the following month, the next billing came, this time the bill was over $1,000. I looked at the bill, not only had they not removed any of the previous overcharges, they added a $200 termination fee and charged me a whole additional month for the line I cancelled just a few days into the billing period. I contacted customer "no-service' to explain why they had charged me a cancellation fee when I had been with them for 4+ years and was well outside the contract period. They responded by saying that "Mr. **, when you opened that new line, you opened a new contract for that line...." and when I asked about prorating the bill for the full month they charged me on a line I cancelled, they responded that it was just their "policy"! I was beyond angry when it dawned on me that I could call my attorney through LegalShield.
When I called, the customer service representative patiently took down my story even though I was thoroughly irate. She informed me that an attorney experienced in consumer law would call me back within 8 business hours. After 90 minutes, I receive a call from a very pleasant attorney from the LegalShield provider law firm. I recounted the past 2 months experience with S____t. He calmed me down and assured me he would help. He had me fax to him the billings over the past 3 months so he could see the issues I was facing. Within 3 days, I get a copy of the letter my attorney wrote to S____t. It was a strong letter. After about a week, I get a call from the nicest woman in the world of S____t, who was assigned to resolve this matter.
Bottom line, S____t took off those $600 over overages and excessive charges, and I kept the phone. I was enormously happy.... And I didn't even have to pay the attorney for his consultation, document reviews and letter, for it was all covered by the membership. I won't ever be without this service.
Reviewed May 1, 2015
As a former mortgage loan consultant with a background in credit repair, I saw first hand the devastation identity theft can cause. Now, as an insurance agent with breaches of my information from insurance carriers both as an agent and consumer, it is clear that everyone needs the protection of the LegalShield Identity Theft Plan for their family.
Reviewed May 1, 2015
As a technical consultant, I had a client that refused to pay after completing a job. They said they wanted to pay but after several months, I asked our law firm to send a letter. Within a week, I had not only received the check, but cashed it!
Reviewed May 1, 2015
Our family was considering taking in an at risk child and wanted to know what legal hurdles and issues we could be facing. After a chat with LS, we felt much better with our options and had a successful resolution that saved us over $2,000 in fees thanks to their great advice.
Reviewed May 1, 2015
My experience with LegalShield has been 100% professional. My wife and I have experienced identity theft no less than 5 times in the past year - with **'s credit cards being compromised. The process of fixing our credit - and getting everything back to normal is beyond crazy. We know that with LS we will not have to experience this again in the future.
Reviewed May 1, 2015
5 years ago I was deployed to Afghanistan for a year as an Army reservist, during that time I paid my creditors the same amount every month that I paid the month prior to leaving. I discovered after I returned a year later that I had overpaid my landline phone bill by about $400. I called my phone company to get a refund and they told me it would take 2 weeks, 4 weeks later I still hadn't received my refund. I call my LegalShield provider law firm and my IL LegalShield Provider Law Firm wrote a letter on my behalf which got me my refund check a few weeks later. I love my LegalShield benefit and can't imagine life without it.
Reviewed May 1, 2015
I love how quickly the attorneys return my call. I called recently to have them review a contract I was being asked to sign and they called me back quickly, gave me great advice, and even helped me with some follow up questions. I have great peace of mind knowing I have someone looking out for me and my interests.
Reviewed May 1, 2015
I was attending college in another state and my employer forgot to include a day of training in my final paycheck. My home law firm referred me to the law firm in the state where I was going to school. The attorney explained the labor laws and wrote a letter to the employer. This resulting in a check for 3 times the amount I was originally owed! The attorney even reviewed the settlement letter to make sure I was satisfied with the terms. I am a very happy LegalShield member.
Reviewed May 1, 2015
My first phone call, my first year, to my LegalShield provider law firm saved me $995.00 on a land lord/tenant issue! That pays for my service for 5 YEARS! I don't know of ANYTHING in this country with that rate of return! Thanks LegalShield.
Reviewed May 1, 2015
In dealing with my son's special needs, we encountered a medical office that was negligent in responding to questions. After multiple messages left over several weeks, I finally contacted my provider law firm (through LegalShield) to obtain information and request appropriate response. The supervisor in that department contacted me the same day he received the letter from the law firm. He began the conversation with an apology and asked how he could assist my family. This resulted in a very positive and professional exchange wherein all of my questions were addressed, clarity was provided and we were able to agree on a next course of action.
That conversation would either not have happened or else would have had a different tone without the letter from the law firm. I am grateful that the attorney's involvement forced the legal department at the medical office to engage in evaluating records and provided a little "motivation" to that particular office to provide quality service in an area that needed that attention.
Reviewed May 1, 2015
A few years back my wife and I decided to pay off a credit card and lower our debt. So my wife (20 year banking professional) called our bank and said she wanted to pay her balance. Well, the rep on the phone gave her the balance and my wife wrote the check. We felt good... 3 months later we start getting late notices and our credit score was adversely affected. Upon calling the bank we found that the representative that my wife spoke to didn't push a button to calculate the residual interest on the account to the end of that month's billing cycle. An additional $13.22.
I'm not going to name the bank but, my wife proceeded to 'Chase' them for six months to try to correct the problem, erase the fees and return our credit rating to where it was previously. She collectively spent hours upon hours at work during the day and was time consuming and frustrating. She spoke with supervisors and managers which got nowhere. We were then introduced to LegalShield and our provider law firm wrote a (2 page) letter to the bank and credit repositories.
14 days exactly, from the date of the letter we received a written notice from the credit bureaus correcting our credit and a letter from the bank 'Thanking us for helping to keep their records accurately updated' and zeroing out the balance owed. Without the help of our provider law firm standing up for our rights we would have just had to accept it and would probably still be wrongfully paying penalties. Over the last 6 years we have used our LegalShield plan dozens of times and it has saved us well over $15,000. It protects our whole family and we will never be without it.
Reviewed May 1, 2015
My 17-year-old daughter had a car accident in the pouring rain on a Saturday, she was able to talk with her attorney BEFORE the police showed up and didn't have to worry about getting a bill. Our family will never be without LegalShield.
Reviewed May 1, 2015
I have been a Real Estate Broker for 22 years and a very satisfied LegalShield member for over 9 years. The LegalShield family plan I have is also bundled with Identity theft Protection and gives me complete peace of mind and over the past 9 years has literally saved me tens of thousands of dollars in legal fees with the great service that I get and I use my membership regularly to get great advice and consultation from the LegalShield Attorneys to help me make better decisions.
I also have the LegalShield Small Business legal plan to protect my real estate practice and their Go Small Biz, business consulting services and I can tell you that this has protected my real estate practice to the tune of well over $100,000 or more that I would have had to pay out in legal fees as real estate is one of the most litigious professions that there is and the business consulting services that I receive has helped my real estate practice grow and be tremendously profitable.
Reviewed May 1, 2015
My husband and I have had our LegalShield membership for 8.5 years and have used it many times for legal consultations, letters written for us by our attorneys, documents reviewed by our attorneys, our Wills, Living Wills and Healthcare Powers of Attorney prepared by our attorneys, all at no additional cost. We have even used the 25% discount off the hourly rate to take someone to court who owed us money and, having been hit by identity theft, my husband had his identity restored for him by his certified investigator with Kroll, at no additional cost. Talk about peace of mind!
Reviewed May 1, 2015
I know of a member that received a traffic citation several weeks ago for speeding, over 100 mph. Citation was sent to LegalShield provider attorney firm and then moved to a referral attorney in the jurisdiction of the citation. Attorney went to court for member along with the citing officer. All charges were dismissed, points and fines due to an improper action by the officer that the attorney was able to recognize. Judge dismissed the case.
Reviewed May 1, 2015
Thank you for your service and customer service tech helping me!
Reviewed May 1, 2015
Have used the service and recently got hacked and had 2 CC's charged unauthorized by me. They helped with it all. Very inexpensive monthly coverage, saved me time and effort.
Reviewed May 1, 2015
Even as a single male with no children I can say that this membership has saved me over $3000 dollars and countless hours of dealing with customer service issues and getting my Will done at no additional cost. And being a victim of identity theft Kroll has saved me hours and money in handling my situation. Never be without this membership!
Reviewed May 1, 2015
While traveling for in the south for a family reunion we were pulled over and each car was given tickets that threaten points. I called & faxed the ticket to our lawyers in the south, who went to court for me, was able to get the ticket reduced and no points on my license.
Reviewed May 1, 2015
As a member of this service over 30 years I can't tell you what an amazing value this service has been. From being audited by the IRS and defense of traffic tickets to many everyday legal matters that I would have had no idea what to do LegalShield has been there for me. Their new Identity Theft service really seems to be the best. And after what happened with my medical insurance provider it sure is great to know they are there to help me if necessary. I would highly recommend their service.
Reviewed May 1, 2015
Have used Watson Goepel for an estate matter in Kelowna BC. They were great.
Reviewed May 1, 2015
I have used my membership for contract review, advice on various life challenges and for my will and P.O.A.'s. I always received a call back quickly. The smallest issue was for an incorrect charge of $53, the biggest a huge error on an insurance application filled out by an agent.
Reviewed May 1, 2015
I do recommend to other getting the membership. Having this membership for me is helps to be more at peace about making decisions about things I buy and contracts I sign. The law firm that I have is so helpful. I am confident about calling them to get help. They are very professional and personal and want to make sure I understand how to resolve my problem.
Reviewed May 1, 2015
We have had our membership for about 9 months and I am LegalShield/ITShield for Life! It has helped with my husbands, numerous speeding tickets, they have given us sound advice on matters we have called about, and they are always friendly and helpful. The Identity Theft Shield has given us peace of mind as well. My oldest daughter is 15 and getting ready to buy her first car. We found out that when another woman applied for credit, numbers were transposed in the typing and we got notification that there was suspicious activity on my daughters account. It was fixed before I even called in to find out what had happened. I LOVE LegalShield!!!
Reviewed May 1, 2015
I just recently used the LegalShield services again through their law firm here in Minnesota. I'm impressed every time I call on them. For the little cost involved to pay for the Legal Plan I have through LegalShield, it really is of great value to myself and my family. I think it's a no-brainer for people to have this service.
Reviewed May 1, 2015
I canceled a feature within the allotted 30 day time frame from my home security service, but ADT did not want to make the correct adjustment to my monthly service charge. ADT told me to contact the 3rd party installer. When I contacted the 3rd party installer, they told me to talk to ADT. So, I called my provider law firm and told the attorney about my situation, the overcharge and the runaround. She promptly sent a letter to ADT and the 3rd party installer, demanding a refund and adjustment to my monthly service charge. ADT credit my account the overcharged amount and adjusted my monthly service charge.
The overcharge was only $8 per month, but that was my $8 and it wasn't right for ADT to do what they did just because they could. I'm so glad I had LegalShield to help with this problem. Thanks LegalShield.
Reviewed May 1, 2015
I called our law firm in WV regarding grand parents rights in our state. I was very impressed by the promptness of returning my call & the information provided. We talked for at least 45 minutes & he was so helpful. Thank you LegalShield!
Reviewed May 1, 2015
I needed to update my estate documents. I received a Will Questionnaire and filled it out with a few exceptions and mailed it to the Law Firm. About a week later I received a call from an estate planning attorney while I was in my car and we discussed my questions; it turns out that I had 2 items that I needed further information. A few days later, I called the Customer Service Rep, at the law office, left a message with the proper information and about 3 days later I received my package in the mail. A completed Will, Living Will and Medical Directive with complete instructions on how to move forward. A totally painless process, no trip to a law firm and no cost to me! I love it!
Reviewed May 1, 2015
Real-Results story of the day! When I sold my building back in December of 2010 in January I received a bill from my provider and was told I would have to pay a disconnect fee of $475.00. When I called and ask why I was told that I broke my contract. I reviewed my copy and found that I did like two months on my contract by was not going to be able to pay as I no longer had control of the meter. You see it was still on the building that I had just sold. When I called back to ask why I would have to pay the fee since I no longer had control of that meter I was told I was still responsible for the service for two more months.
I decided to call my provider law firm. That is when I found out it was not legal for them to do that. Then I ask what should I do? My attorney said that he would like to write them a letter and advise them that I would not be paying them. This IGNITED me and within 3 days I received a call advising me that after further review and since I had paid on time and in full that I did not owe the fee and they hoped I would use their service again. Thanks LegalShield!!!
Reviewed May 1, 2015
I have used LegalShield twice in the last two weeks, once for a tax question and once just by MENTIONING my attorneys in a customer service issue. I received a call back & an answer within an hour on taxes and my service issue was resolved in less than 24hrs! I cannot express the peace of mind we have from knowing that my daughter's first experience with taxes was also her first experience with an attorney - both made comfortable because of HER law firm! And now my son finally has his cleats on his feet after three weeks of waiting for "expedited shipping" & several phone calls, 2 hrs on hold with "customer care" ... that "computer glitch" magically disappeared when I mentioned getting my law firm involved. Less than 24 hrs later the package was on our doorstep at no charge. That's what we call using LegalShield without having to use LegalShield!
Reviewed May 1, 2015
Awesome products and service. No competition on the market as far as the services go. Already used it for a traffic ticket, had a contract reviewed and got my will created, and I've only been a member since 1/23/15! I have peace of mind surrounded by a Legal fortress! If you don't have the service, why?
Reviewed May 1, 2015
I'm so happy I got involve with this company, the training is great. The leadership is rock solid, and I love the support that I get to build my business.
Reviewed May 1, 2015
said they would send out a check for the total amount. My law firm called this past Monday saying they received the check and would send it return receipt requested. No bill to me for their costs. I received and deposited my check. I know that if I had sent a personal letter, I would never have seen my money.
Reviewed May 1, 2015
I received a call back within an hour from an attorney... We briefly spoke and I was told I had a good case to get my deposit back on my former residence. I have to send over a copy of an email and that's it! Legal Shield Attorneys are the BEST!
Reviewed May 1, 2015
I got a letter from the state saying I owed them an exorbitant amount of money from a previous tax year. I personally knew that I had filed all of my returns on time. I began to make calls and such on my own however I stopped for a minute and recalled that I had a LS legal plan that covered such a thing. I called the law firm and explained the situation. They had me fax them the letter I had received, they then referred me to a local attorney who picked up my case FREE OF CHARGE and handled my case from there. I needed to do nothing but make a return call or two to get things set in motion. This took a situation that could have been stressful and reduced it to a matter that I needed to spend little if any time on and my law firm handled it from there. This is one story of mine as I have quite a few on how they've helped me to worry less and just live and let them handle life's bumps.
Reviewed May 1, 2015
I am really pleased with my interaction with my provider law firm in Colorado. First the polite customer service at the begin of the call to the well within the time frame callback from the attorney. The finally was the GREAT advice from the attorney on my matter... I'm so happy to have this service and will recommend it to everyone I know!!!!
Reviewed May 1, 2015
When an air conditioner I had purchased two years earlier stopped cooling the first week in July, I took it back to the store for warranty repair. I left it since the technician wasn't there and asked that they called if there was any charge. When they called me, I was informed that there would be a $50 diagnostic charge plus $111 dollars labor to repair it and this is if the part was covered by the warranty. Needless to say I was not happy since the I purchased the 6,000 BTU window model for $169. When I complained that this was almost as much as the original purchase price, I was told that this was the way it is. They were sympathetic but there was really nothing they could do.
Normally I would have just bought another air conditioner because I'm not going to spend that much money to fix one part on a two-year-old unit. What if something else goes wrong? I felt helpless but I thought I would call my LegalShield law firm for advice.
After speaking with the attorney, I sent him a copy of my warranty for his review. A couple of days later I received a copy of a letter that was sent to the Store Manager stating that his review indicated there would be no charge to me for the repair and asked for their interpretation of the warranty. It also mention that we had been advised that we may take action in court for breach of warranty if needed.
Within the week my wife received a call telling for us to come and pick up our new air conditioner. Since they didn't have a 6,000 BTU unit in stock, I was given an 8,000 BTU at no cost. This was the power of one letter from my attorney. I will never be without my LegalShield membership.
Reviewed May 1, 2015
I received a speeding ticket in Georgia. My ticket was $450 and 6 points on my license. After my Attorney went to court for me I was able to keep my money in my pockets and the points off my driving record. After this experience I realized LegalShield can give you an opportunity, to make a better decision in a similar circumstance. That is the power of having access!
Reviewed May 1, 2015
I was overcharged by a vendor and had called him 3-4 times and each time he agreed to credit my account. I had my LegalShield law firm write a letter to him and after he received the letter he credited my account the next day.
Reviewed May 1, 2015
Sold a house on contract and buyer had not paid. Lawyer was able to get us payment of $3000. Easy process and will pay for my membership for years.
Reviewed May 1, 2015
I had bought some pots and pans for $3000 and then decided I didn't need them so I cancelled my check within 3 days and they still sent me the pots and pans. I called the company and told them I cancelled my check and they said in the contract that I signed said I had to contact them. I called my attorney and sent them my contract and they called me back and said that legally what I did was the only thing I could do because they did not have thier contact information on the contract. So I called the pots and pans people back and told them what my attorney said. They apologized and said they would send someone out to pick them up. "Wow" That saved me $3000 just by having the access to an attorney for an impulse buy that I thought I needed. Thank you Legal Shield.
Reviewed May 1, 2015
My provider Law Firm, Maguire & Schneider saved me over $1,000.00 in 2014 by consulting with me and document review regarding a home refinance. I received a file number and was able to continue to call in to the Law Firm regarding the refinance process. Each time I received top notch service. The Attorney was very helpful and easy to talk to and did an excellent job! I love LegalShield!
Reviewed May 1, 2015
We had purchased a new home and at the one year walk through we showed builder that we were getting moisture in and around the door frame. They said "no problem... it's under warranty and we'll handle it." After 2 more years, we got tired of waiting and the builder said it's out of warranty now. As we had just joined LegalShield, we decided to use their assistance. We called LegalShield and discussed the situation and the attorney ended up writing a 2 page letter to the builder and 10 days later, we got a call from the builder saying they want to schedule an appt to install a new $3,000 door frame. We were ecstatic! We've used the service numerous times since and love having a law firm on our side!
Reviewed May 1, 2015
I received a moving traffic ticket in Virginia, faxed a copy to my WV Provider firm, and they contacted the Virginia Provider Firm. One of their attorneys appeared on my behalf and my 4-point violation was reduced to a non-moving one with no points. As a result of this conviction I had to pay court costs and a fine. My attorney fees were already paid under my LegalShield membership, which I will never be without.
Reviewed May 1, 2015
Deputy knocked on door. Said I was getting sued for $1200 for a job I did cutting some trees which I did not know anything about. My ex-son-in-law did the job behind my back. I sent everything to my attorneys and it was taken care of.
Reviewed April 30, 2015
One of the most financially solid companies that I have ever come across, especially during the downturn in the economy. LegalShield delivers what it promises, and in a very professional way.
Reviewed April 30, 2015
Several times in the past few months I have had situations come up in my extended family. It was great being able to call my provider attorney and get the help I needed and not worry about the cost. Not only that my attorney told me to call anytime I needed him..Even if it was just to talk.. How sweet is that?
Reviewed April 30, 2015
I've owned the membership for 16 years and come to find the services provided extremely beneficial. It is very easy to reach an experienced attorney, get questions answered quickly so as to avoid potential legal issues. I got my will established and have updated each year since so as to maintain current information.
Reviewed April 30, 2015
A member with a senior-aged parent had realized their mom (aged 88) was becoming less and less capable of handling her daily affairs. That became an even larger issue due to a identity theft hack of a little used credit card she had always paid off. Calling the law firm about how to correctly handle this situation is invaluable because the 30-minute conversation with the attorney was all paid for with the member's membership. Because the issue is still ongoing, three follow-up discussions have taken place, about another 30 minutes for the member at no additional cost. The member now knows what to do and has the availability of additional assistance if needed and LegalShield truly lives up to the "worry less, live more" tagline!
Reviewed April 30, 2015
I called my WV attorney firm with questions about my mothers' care. My attorney not only answered my questions, but also e-mailed me legal documents that I needed within 2 hours. This whole process took about 2 1/2 hours. I had been worried for months about this issue and within a very short time my attorney gave me complete peace of mind. I will never be without this service and our wonderful attorney firm.
Reviewed April 30, 2015
I was impressed having called the Provider Law Firm at 3 o'clock on a Friday afternoon and the attorney called me back within 2 hours, and was very helpful with reviewing the contract with me. I didn't expect to get a callback the same day. What great service!!
Reviewed April 30, 2015
In preparing my will, living will and medical power of attorney Mr. ** helped me update my Estate planning within minutes over the phone and sent my updated will, which I received within 2 days. I got my estate planning updated at no extra cost. Excellent service from my provider law firm.
Reviewed April 30, 2015
I'm a military veteran (U.S. Navy ~ Vietnam era) and several years ago our veterans records were infiltrated by hackers, which left millions of veterans exposed to theft of their personal information ( i.e.: Identity, Medical, Family, Housing, etc. ). A frightening experience at the time but I felt a personal comfort for my family and I because I had LegalShield on our team with Family Legal and Identity Theft programs. I would offer my personal endorsement to anyone seeking the protective services of LegalShield.

