LegalShield Reviews
formerly Pre-Paid Legal Services, Inc.
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About LegalShield
LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.
- Serves individuals and businesses
- Unlimited legal advice
- 24/7 emergency legal assistance
- Limited services in Massachusetts
LegalShield Reviews
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- 4,882,006 reviews on ConsumerAffairs are verified.
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Reviewed April 27, 2015
My LegalShield membership has paid for itself many times over again from billing disputes with TWC, Yellow Pages, DirecTV. Harassment stopped dead in its tracks by the IRS. Cease and desist letters to a phoney biz partner stopped him cold. About a $1500 settlement over a bug infestation at my apartment complex when over fifty others could not get anywhere arguing with the management and much more. I am very happy with LegalShield. Since I discovered it, I wouldn't be without it. I have documents available.
Reviewed April 27, 2015
I was happy to use my LegalShield membership on a bill that was not getting paid by someone I had done work for. The law firm issued a letter to that client quickly and the bill was paid in full!
Reviewed April 27, 2015
"After" signing on with a very reputable cable company, early this year, I found out the various levels of service. I called in to inquire and to my disappointment was told, "just send us $480 and we can end your contract." A very nice letter from the law firm prompted the company to release me at no charge as a courtesy.
Reviewed April 27, 2015
I was in need of legal help on a eviction issue and LegalShield attorney helped me through the process and saved my home. Thank you so much and they never sent me a bill - was covered in my membership.
Reviewed April 27, 2015
I used the membership to obtain a refund. The provider law firm in Orlando, Fl is great.
Reviewed April 27, 2015
I became a LegalShield member when I was 23 years old. A few months later, I was audited by the IRS for $18,000. Because I had LegalShield, I actually felt calm - I called my assigned law firm and apparently one of the best tax lawyers in CA was assigned to my case. He helped get my audit down to only $5 and I was so relieved because if I never had a service like this, I would have never challenged the IRS and unknowingly paid the original amount with interest over my entire adult life!
Reviewed April 27, 2015
When my Dad passed away suddenly I needed guidance on how to handle his business and properties that he had that were not correctly deeded. After many discussions with ** , our provider attorney, he was able to help me keep things out of probate and be able to get everything settled and the properties sold.
Reviewed April 27, 2015
To know that a member can access an attorney day, night, weekend, holiday, traumatic or trivial matters, is the best feeling a person can have. To know that you will always be able to know your rights, and to have help making better decisions.
Reviewed April 27, 2015
I have been a member of LegalShield for about 20 years. In that time, I have used this membership many times and have saved approximately $15,000 over things I normally wouldn't have control over. For example, just 2 years ago I was sued regarding a Real Estate issue and my attorney got me a better result thus saving me $8,000 and it costs me no more than my monthly membership payment. I have been helped with Traffic Tickets, Landlord Tenant issues, contracts have been reviewed and letters written all covered under my membership. Bottom line, LegalShield is a priceless benefit that more people need to be made aware of.
Reviewed April 27, 2015
I have been a LegalShield member for about 11 years now and the attorneys have helped save me time and money with Real Estate issues, Tax questions, Unfair Bills, and Consumer law issues, Estate Planning issues, and on and on. This service has probably saved me about $45,000 and countless hours of time over the last 11 years of having it. It is a peace of mind that I can count on that empowers me and allows me to reduce the stress in my life, by having professionals guide and advise me through life's events; large and small. Thank You, LegalShield.
Reviewed April 27, 2015
I had a great experience with ** in recommending and signing me up for this service. I used it for a legal matter that I used LegalShield for, and the recommended law firm was a great help.
Reviewed April 27, 2015
One time, my oldest son and some friends were messing around. For some reason, my son decided to kick a car and put a huge dent in it. We called our attorney's. We paid for the damage and had the father fill out a form not to come back on us.
Reviewed April 27, 2015
I recently was a victim of attempted identity theft. A company called a dozen or more times threatening to have my wife arrested over a lawsuit of which we did not respond. I was able to call an experienced law firm and find out my rights and put my mind at ease. I also able to get a licensed investigator on the phone through LegalShield's identity protection provider to help me know what to do in this situation. As noteworthy as this story is, the amazing part is that the attorney called me back in five minutes and it was 5:15 pm.
Reviewed April 27, 2015
I was really pleased with the Knowledge my law firm displayed. They Represented me in court and I felt at ease with my Attorney's handling of my case, which could have resulted in an erroneous Felony Charge. Me without LegalShield: Never!
Reviewed April 27, 2015
I took a ring to a jeweler to have some work done on it. He told me to come back in a week and he would have it ready. When I came back he had ruined it and wouldn't do anything about it, except to tell me that he did the best he could. He also was not willing to pay me for the ring he ruined. So I called my LegalShield Law Firm, Parker Stanbury, and spoke to an attorney for 45 minutes. She asked me a lot of questions and then called the jeweler and let him know what my rights were as a consumer. After that call, the jeweler gave me a check for $2,152.32 to replace my ring. I am so happy that I own the LegalShield membership!
Reviewed April 27, 2015
I departed from the Miami, FL airport on a business trip headed to Dallas, TX - all went great. On my return as I went thru the security gate I was pulled to the side by TSA and asked if they could check my business bag (same business bag I flew in with). I said ok. The young lady looked all over the bag and inside and out and nothing. Again, she searched and found a small pocket knife in bag that did belong to me but I had no idea it was in my bag. Immediately, the police was dispatched (4 to be exact). My husband as a former law enforcement officer talked with the officer and explain that he had placed in my bag for my protection. The officers looked over the pocket knife and TSA to just get rid of the knife because the blade was not long enough to charge me with anything. Everything was dropped, so we thought.
About three months later, I received a letter from TSA fining me and it further stated that if I did not respond to the letter and pay the fees there could be further penalties. I immediately called our LegalShield Law Firm. Our attorney immediately wrote a letter in my behalf to TSA and all charges were dropped and everything was cleared. Thank you LegalShield because if I did not have the service I don't know what the outcome would have been.
Reviewed April 27, 2015
My wife and I have benefited greatly from LegalShield for over 16 years and would never be without the service. The attorneys are responsive, caring, and helpful. They have assisted us countless times and for various things--mainly when we have needed advice and direction. This option has been way better for us than when we used to pay an attorney hourly.
Reviewed April 27, 2015
I was sued for a closed account I had several years ago; when I sold my business--without realized that was some outstanding balance in the account. I asked LegalShield for help on what to do with the lawsuit--that I must response within 30 days! Our LegalShield provider law firm, Parker & Stanbury wrote a letter to the opposing lawyer, and got an agreement to settle the case out of court AND get a discount on the outstanding balance as well. This case alone saves me thousands of dollar on legal fee, court fee, etc. that was enough to pay for my membership fee for the next 20+ years. Needless to say, I'll be a loyal customer for life!
Reviewed April 27, 2015
I called my cable company at the time (DirecTV) to cancel my subscription and go with another company. When I phoned them they ask that I hold on to it for a month in case I changed my mind. I said “but you’re going to charge me for the month”, they stated that they would not. At the end of the month I received a bill for showing I owed $139.30. When I called and questioned the amount they said that they would credit my account but that I still owed for the HDVR box. I said “but I didn't use the HDVR box”, they said “well that's our policy”. I simply said “okay Thank You”! Called my law firm (Parker Stanbury), they had me fax them a copy of the bill. They then wrote a letter on my behalf to DirecTV asking that they issue a waiver for the amount. I then received another statement from them showing credits to my account with a balance due of $18.24 for processing.
Reviewed April 27, 2015
Recently false claims were made against my wife. After a routine police investigation showed there were no facts supporting the claims, the person making the claims opted to "not press charges". It was both comforting and helpful having our attorney guide us through the process as well as give options and potential outcomes for counter-claim actions. After solid advice, my wife determined her best course of action. Through the ordeal, we both experienced peace of mind knowing that in addition to good legal advice, we had more than enough pre-trial and trial defense hours already covered if needed.
Reviewed April 27, 2015
While using the service I have been very well pleased and if I had a problem, someone was there to correct or explain the situation.
Reviewed April 27, 2015
I wasn't REALLY speeding, I was having trouble changing my cruise control... but the police officer said officially it was 16 mph over... I talked to the LegalShield law firms 4 times the first day, and they said "you won't be going to court." That alone was a huge relief to me. Eventually it was changed to "Traffic Control Device" and I never received a bill. Everything was covered with my monthly LegalShield membership!
Reviewed April 27, 2015
I became a LegalShield member when I was 21 years old. Although I couldn't afford much at the time, after being educated on LegalShield I knew I couldn't afford not to have this protection for myself & my family. Thank God I took advantage of these services right away because two months later I found myself in a child custody situation. I contacted my provider law firm & consulted my attorney. He suggested that I have a child custody agreement drawn up. He then referred me to a top family law attorney in my area. She promptly drew up the documents in my favor & I saved well over $400. I couldn't imagine not having my son the way I do now & thanks to LegalShield I'll never have to! Thank you LegalShield!
Reviewed April 27, 2015
Recently my debit card was compromised - thus I called LegalShield/IDShield. ** from Kroll was on the line almost instantly and helped ease my fears. ** assured me that my bank is perhaps the best in the state concerning credit fraud, ID theft, etc., but just in case, ** established a case. My total time investment: 14 minutes, eleven seconds. Again, thank you LegalShield/IDShield!
Reviewed April 27, 2015
** answered all my questions, with an emphasis on engagement discussions. I found his answers to be complete, without having the sensation of being hurried in the least. He described how our Small Business members find value in the area of contract/document review, and gave me insight regarding the comfort members receive from simply being able to talk with an attorney.
Reviewed April 27, 2015
I have used my LegalShield membership dozens of times and have always had a good experience. When I had teenage drivers living at home and they got a ticket, the law firm was able to keep the points off of their records, saving us as parents from having insurance costs go up. I have talked to attorneys about simple legal questions that have helped me understand my rights. They have reviewed contracts and other documents that have saved me thousands of dollars.
Reviewed April 27, 2015
I love this service. Being a property owner can be very challenging at times. My wife and I own several properties in the Phoenix area. I have used Legal Shield multiple times over the last 5 years to help me navigate a messy eviction. The attorneys at the firm were so helpful, they were able to walk us through the process over the phone with no additional expense other than my monthly membership. If I had to pay for this advice from an attorney our of the yellow pages I would have spent well over a thousand dollars in legal fees. This one use has paid for my membership for 4 years.
Reviewed April 27, 2015
My family has been using the LegalShield membership more than 16 years. The attorneys recently saved us $2,250 in a dispute over a $4,000 bill. That $2,250 all stayed in my pocket - the attorneys were paid by the membership! They are there to help whenever we need them.
Reviewed April 27, 2015
I am pleased with my experiences as a LegalShield member. Every time I call to speak with an attorney, I am called back promptly, usually on the same day. They are very professional when returning my call and in giving me the answers to any questions I have. In one instance, they wrote a letter on my behalf to an insurance company with a favorable outcome. My car was hit at an intersection by another car driver. That driver was at fault and did not stop at a stop sign. Their insurance company was stalling in settling this claim. When they received a letter from the Legal shield attorney, I got a call from that insurance company saying they had cut the check and to come in and pick it up! Thanks LegalShield!
Reviewed April 27, 2015
My LegalShield membership is PRICELESS. Our attorneys have done our wills and living wills, they review documents for us--for an investment, for refinancing, for contractors, for buying a car--and give us expert advice on so many things. I had an accident that required an emergency call to my lawyer on a weekend and several months of consultation. Instead of spending hundreds or thousands of dollars, it was all part of my membership. LegalShield helps us get ahead and gives us incredible peace of mind.
Reviewed April 27, 2015
I was recently handed paperwork as the company I've worked for 15 years layed me as well as several others off. When they handed me the papers and told me to have my attorney review them, I most certainly cried but smiled at the same time because I knew I had one and it wasn't going to cost me anything extra. I submitted my paperwork that evening to my LegalShield attorney and got a call back the very next morning. She explained my rights as well as what rights I'd be signing away. She also explained some things I did not have a clue about and could possibly get me into trouble. Not only was I glad to have an attorney this day, I am making sure I keep my membership for life!
Reviewed April 27, 2015
I have been a LegalShield member for 8 years now. I have used it over the years for advice, document reviews and a traffic ticket. There was no additional cost for these services, only the monthly fee. Most recently, I've had to use the service for an estate and sale of a condominium. I did both of these at a 25% discount. The best part is that I have been represented by one of the named partners of the firm. I call that clout!! I couldn't be happier with the service!
Reviewed April 27, 2015
When our mechanic kept my wife's Caddy for 11 months (Yes, 11), we called our provider attorneys. Powers & Chapman sent him a letter, and in less than a week the mechanic called to say the car was ready!! I can't see being without my LegalShield!!
Reviewed April 27, 2015
Using LegalShield (LS) to review contracts has been very positive. LS made me aware of the certain clauses at time of review, which allowed me to go back and renegotiation better terms with the vendor.
Reviewed April 27, 2015
I have to say, having access to an affordable, reliable, and protective service has been done exceptionally well through LegalShield. For a family to be able to wake up and lay to rest at night with a peace of mind is nothing but a mission statement that each and every family in the USA and Canada can gain access to. I have used my services since inception September 2014. I have had 4 cases and all went well but one that stands out is that my provider law firm was able to write a letter to a major dealership on my behalf for unfair treatment due to repairs and discrimination. The results saved $7000 in repairs and an apology letter from the company. I will never be without my LegalShield membership.
Reviewed April 27, 2015
My mother passed last year and the law firm did an outstanding job of settling all her accounts and answering all our questions.
Reviewed April 27, 2015
I was able to use the free 1 page letter on a gas pump dispute with Shell Oil Company and resulted a full refund! This letter saved me almost 500 dollars for a .95 cent problem.
Reviewed April 27, 2015
It is great to have an ongoing relationship with my law firm and to have the ability to have access in moments of doubt. My previous calls to my law firm were easy, and to have a lawyer return your calls in less than a couple hours, and with comfort and willingness to provide information was great! Very pleased with the professional service and years of experience displayed by their advise and will to serve.
Reviewed April 27, 2015
We needed our wills done. With LS, it was affordable and simple. It is peace of mind knowing I can call my attorney anytime for any legal need. Will never be without it. Best use of money, ever.
Reviewed April 27, 2015
It was a wonderful experience to get promised something and to get more than you expected. While having my will made by my Legal Shield Law Firm, they reviewed my questionnaire and then called me to review the information. I needed some extra things included so they helped me to accomplish those extra items. Wow, I did not know a law firm could be so nice and willing to explain what I needed to know.
Reviewed April 27, 2015
Prompt response. Answer questions. Informative. Pleasant. Just a facts person, receiving legal advice from the attorneys in clear and understandable language. Plus, if I do happen to have further questions, I can call the attorney as many times needed, and feel comfortable in doing so. Also, when my son died, and some assistance with out of state issues was needed, the local as well as out of state attorneys were very attentive to how I was doing along with expressing their sympathies, and guiding me through the process.
Reviewed April 27, 2015
LegalShield has been very helpful on a number of issues.They always return my call in the time that they say they will. It has been like talking to a friend. I would recommend this to anyone. I believe that everyone needs this and can afford this.
Reviewed April 27, 2015
We have had a LegalShield membership for over 20 years and have been very satisfied with our return on investment. One example: We just refinanced our home this year. When we first began the process, we called our law firm and asked the attorney what we should be aware of. He told us and also told us what documents to send him for review. We had several questions during the refinance and called him each to make sure we were on track. Then when we were ready to close, he reviewed the final documents. This gave us great peace of mind and did not cost us anything extra.
Reviewed April 27, 2015
I have had experienced extraordinary service with LegalShield since becoming a member in June of 2011. They helped me with matters ranging from effective and useful advice from top notch specialty lawyers in the fields of Copyright/Patent to Housing/Family law, and the lawyers have written letters and made phone calls on my behalf ranging from Municipal Tax Collection agencies and peer law firms, as well as after-hours advice from one of the compassionate lawyers at our Provider Law firm in CT, as to how to deal with the aftermath of physical assault from one of my professional private music clients, as well as to responses to scam organizations on both mine and my family's behalf, saving us literally thousands of dollars.
As recently as March 3rd, a family member was able to by-pass a line/queue of Motor Vehicle violation court appearances 34 people long, as he was greeted by his (our) LegalShield attorney at the onset, who had already interfaced with the city judge on his behalf and gotten the traffic ticket thrown out completely - no points, no fine, no fee. (His LegalShield attorney complimented him on his apparent respect and courtesy towards the law enforcement officer, which the judge took into consideration when rendering his decision.) An entire day of aggravation was saved as well as court fees, traffic fees and attorney fees! Wow! Actual proof that the service continues to pay!
The add-on of Identity Theft Prevention/Credit Monitoring and Activity Alert service from Kroll Advisory Solutions, has been invaluable, as well--I was so impressed with the attentiveness of the licensed investigator who 'walked me' through clearing my internet cache and re-setting all my security protocols for my Yahoo email address, which had obviously been hacked. She instructed me to send an email blast to my entire contact list, after a scam using my Yahoo address had been perpetrated, to reassure them that my address had once again become safe and secure and what they had received before this reassurance email was indeed not from me, but from a hacker.
Reviewed April 27, 2015
I have a Membership and I also have one for my 93 year old Mother. Called Firm in NJ with her on the phone with me. Law Firm send a Letter to the Company attempting to collect on a hospital bill paid 3 years earlier. The Company stated that we do not contact the hospital (Clue that the Company was Bogus). Thanks LegalShield.
Reviewed April 27, 2015
I love having my LegalShield membership. I've used it several times over the past 14 years and it has saved me thousands of dollars. It's just nice knowing I have it, if and when I need it. It brings a great peace of mind!
Reviewed April 27, 2015
One of the free services you can get through the membership is a will. My wife and I got our wills done for free and they also included a living will and a power of attorney for medical issues. The cost of this estate plan through an attorney (not with LegalShield) was out of our financial reach. We figure that the value of the will is equal to the cost of our membership fees for 7 years. I recommend everyone join LegalShield. It is a terrific value!
Reviewed April 27, 2015
I was leaving work on my motorcycle from Fort Bragg, NC. I was rushing to get home, and didn't realize I was speeding 80 mph in a 55 mph zone. Was pulled over by police, also on a motorcycle. I presented my LegalShield card and driver's license. While waiting, I realized he didn't have a radar on his bike, so I attempted to walk over to him so I could see how fast he clocked me. But with anger, told me to go back to my motorcycle! Told him that I just wanted to see how fast he clocked me on his radar and again, he forced me to go back to my motorcycle.
So I called the 24 hr LS hotline, and told them what was happening. They advised me that if it's just a ticket, simply fax it in to them. But if the officer is about to arrest me, call them back immediately. When the officer came back to me, he presented me with a Warning Ticket and encouraged me to slow down before I get hurt. This was so amazing and I'm definitely a proud Lifetime member of LegalShield!!
Reviewed April 27, 2015
There have been several times (apartment lease accepted, extra car payment returned, funds returned, etc.) I needed a letter written or phone call made on my behalf to receive justice, and each time, because of LegalShield, my rights were protected. It was amazing! I received what I deserved, and in some cases, even more. Without LegalShield, this would not have been possible. As a law abiding citizen, I would feel very uncomfortable living in our society without a LegalShield legal and identity theft protection plan.
Reviewed April 27, 2015
Recently I had had an issue with my cell carrier. I had taken a trip to Mexico, and prior to the trip requested to have a international data & voice plan. I was charged and thought everything was good. However about a month after the vacation, I received a $397 bill for my phone service which included significant international roaming charges. I contacted customer service at the cell company but was told they could not help me. I contacted my Law Firm, Parker Stanbury, through Legal Shield. They wrote a letter to the cell company, the result of which was that I got a full credit from the cell company for my $397.
Reviewed April 27, 2015
I definitely recommend LegalShield membership. I was unjustly overcharged $196 by a cosmetic company. I contacted my law firm in California, my lawyers wrote a letter to the cosmetic company, and I got my money back. The best peace of mind.
Reviewed April 27, 2015
We have used our membership many times and have been very satisfied. The two times that we had have an outside firm handle things for us, were the only time there were problems. One time the attorney would not talk to me without a $2700 check, and the second time the attorney would not return calls or review what I had sent him. Overall we have been very happy with working with the lead firm here in Ohio.
Reviewed April 27, 2015
My friend wrongly received a $200 early termination fee from her cell phone company. She contacted her LegalShield attorneys and they wrote a letter to the phone company on her behalf. Great thing is, the bill went away! She was very happy because there was no additional cost for the letter and she did not have to pay the $200. Her experience got me so excited that I started using the membership myself. Great benefit to have.
Reviewed April 27, 2015
The issue was with a cellphone company that was overcharging me for 3 months straight. After calling and calling and being promised that they would address the issue and reimburse me for the over billing, nothing was done. When I called the LegalShield Law firm, the attorney wrote and strong letter and within 48 hrs, this issue was resolved with an apology from the cellphone company's legal dept.
Reviewed April 27, 2015
While driving one day and not knowing that the yellow stripe in the road was freshly painted, it got over my car & tires. My LegalShield attorney wrote a letter to the county & the subcontractor responsible got my car cleaned up. I saved $450.
Reviewed April 27, 2015
Pays for itself. Sounds cliche but every time I call for help, and they are always helpful - I don't receive a bill. The guidance given and money saved with attorneys' assistance = it pays for itself with every use! Most recent use saved me over $17,000! Thank You LegalShield!!
Reviewed April 27, 2015
On numerous occasions I have benefitted from my LegalShield membership. Just to name a few... One attorney reviewed my new car contract. Another attorney reviewed my mortgage refinance; Another attorney helped me with a health insurance matter; I contacted Kroll, LegalShield's partner for Identity Theft coverage for a suspected scam. And I am about to contact my Chicago law firm for advice regarding my daughter's disability medical insurance coverage. In closing, when I thought I had lost my car keys, I was reassured with the fact that my LegalShield Emergency card was attached to the key ring which would allow the finder to call "my" LegalShield Law firm who could identify me by my ID number.
Hello Janet,
It appears from your review that you are satisfied with our service however you rated it with 1 star. Is there anything we can do to assist you?
Thank you - LegalShield
Reviewed April 27, 2015
I have been the subject of 5 data breaches that I know of (Home Depot, Target, Premera, Chase, Ebay) so I decided to get really good identity protection. It's great to know that I have all areas of identity theft covered for all members of my family.
Reviewed April 27, 2015
I put in a claim with my home insurance, had a power surge that damage one of My TV set. The insurance adjuster told us to get a certified tech to evaluate the damage and they will reimburse the cost. Well we did follow the instruction of the adjuster however when it's all said and done they didn't want to follow through on their agreement, so we had our Law Firm write a Letter on our behalf and about four weeks later we got a check in the mail all because of that one letter. The amount of the check was $ 91 dollars. My wife and I, we are happy campers.
Reviewed April 27, 2015
My experience with LegalShield has been beyond excellent. This is a service that is used in our household regularly throughout the year for everyday life events. For example, I contracted a company to re-brand my organization and they breached their contract with me. My provider law firm stepped in and assisted with recouping my $785.00 deposit plus court costs and the out of pocket costs to me for contracting another company for the work that they did not do. Without LegalShield, I probably would not have pursued the company in fear that I would have paid more to retain an outside attorney. This is one of MANY situations that LegalShield has with. Thank you LegalShield!
Reviewed April 27, 2015
A Carpet Cleaner (while cleaning my carpet) yelled at me claiming I committed to a $500/yr service contract. NOT! He threatened to put a lien on my house. One call to the law firm and he and his threats went away. He even refused to take my payment. Love my LegalShield membership!
Reviewed April 27, 2015
In 2009, our 15-year old Daughter was in a serious car accident. She only had a driving permit at that time. She was issued 2 citations. One for driving without a licensed driver in the car & the other for failure to yield the right of way. Our LegalShield Attorney represented our Daughter in court, while she was at school, and we were at work. He was able to get both citations dismissed & zero points on her driving record.
Reviewed April 27, 2015
I had a death in my immediate family on April 15. Since I had not completed my tax return, my law firm assisted me in submitting an extension for my taxes. The tax attorney at my firm spent time with me on the phone and walked me through the entire process. I will be forever grateful for not having to worry about this legal issue while focusing on my family during a difficult time. Thanks LegalShield!
Reviewed April 27, 2015
I flew round trip with a particular airline for a business trip, and my return flight home was unnecessarily delayed by one of the baggage claim employees. One of the main problems with my delay was I was not traveling alone and my mom had to fly back home alone which was extremely inconvenient. After finally getting back home two standby flights later, I called my LegalShield law firm to inquire about my rights in that situation. My attorney advised me that he would write a letter on my behalf to that airline in which he requested a full refund of my ticket price after outlining my ordeal. Within a few weeks I received a letter of apology with an attached voucher for $150 for use on my next flight with them. The beauty of it is the total price for my round trip was $300 so, in essence, they did indeed pay for my return trip home. I love my LegalShield membership!
Reviewed April 27, 2015
LegalShield has been so good to me over the year I have had the service. They have given me tons of legal advice at times were I was extremely stressed. I have enjoyed how they put things into perspective, they give you the legal jargon, and then translate it for us people not in the know, lol. I got this ticket a couple of months ago and I had forgot to ask them to go to court for me. On the court date, I went up there and the clerk told me somebody had come early in the morning and got my ticket reduced!!! I went home so happy. Just thankful because the ticket was around 250, but got reduced by 100.
Reviewed April 27, 2015
I wanted to let you know how happy I am with my LegalShield membership. I have had this service for 9 years and I use it regularly for any legal questions or concerns that I have. In fact, I have used it not only for personal legal advice but for having contracts reviewed (ie. a rental agreement and a car lease agreement). My husband and I got our Wills and Powers of Attorney done! I also have had numerous letters written on my behalf by our very credible provider law firm here in the area where I live. I remember one in particular, where the city was not going to cover damages to my flooded basement which was due to pipe damage on city property. My law firm wrote a letter on my behalf to the City, and lo and behold, I got not only a letter of apology from the City, but a check for $3985! I felt so vindicated! All that I have mentioned here was covered 100 percent under my small monthly premium! Thank you LegalShield!! I will have this membership for life!
Reviewed April 27, 2015
When my son had a 6 point speeding ticket, after talking to our auto insurance co., we were very concerned about our auto insurance being either cancelled or increasing dramatically. Thankfully, we are LegalShield members. We called our LegalShield Provider Attorney's office. Our son was assigned a LOCAL attorney in the county where he got the ticket. That attorney actually went to court on my son's behalf, while he stayed in class. Afterwards, the attorney called and said he was successful in getting all the points removed off his record, had the court fee reduced, and got my son some community service duties to have responsibility in this (I had requested this).
We ALL were so pleased. My son got to keep the car keys, and has not received another ticket since. And the best part is that we did not have to pay the attorney anything extra. This was one of the many benefits included in the amazingly low $19.95 a month family membership fee - NATIONAL coverage for speeding tickets! We LOVE our LegalShield membership! We use it A LOT for everyday issues!
Reviewed April 27, 2015
I've covered both business and my family with LegalShield. In addition to the peace of mind LegalShield has benefited my family and my business in a very real, tangible sense multiple times. It came home most powerfully when my grandson had to visit the hospital. The doctor in the case (who apparently never raised boys) felt there must have been a case of abuse or neglect and our grandson was about to spend a weekend in the care of total strangers, and goodness knows what might have happened. But our daughter had the plan, called her attorney through the 24/7 emergency service. On the phone with her attorney within minutes, she was walked through the situation, and our grandson spent the weekend at home. The attorneys continued to help us in dealing with the demands of CPS in subsequent weeks. I highly recommend covering your family and business with LegalShield.
Reviewed April 27, 2015
I have been a LegalShield member for more than 5 years. Three years ago, I received my cable bill and it was $21 higher than the previous month and no one could explain to me why it was higher. I spoke to supervisor after supervisor, and their supervisors with no satisfaction. I placed a phone call to my LegalShield law firm who wrote a letter on my behalf as part of my monthly membership.
I was amazed to find out that my $21 dispute was much larger than expected. As a result of the 3-page letter from MY attorney, my cable company "discovered an unfortunate billing error that had plagued (my) account for 37 months." They refunded all of the "errors" to the tune of $648!!! Plus gave me a monthly adjustment for over a year for my "inconvenience". I am so grateful for my LegalShield membership and the attorneys that take my calls whenever I have a question or need advice. This is a priceless benefit!
Reviewed April 27, 2015
I've been a member since Jan 2012. I've called in one day with as many as 4 different legal issues & 4 different attys have called me back. I will make sure I always have this membership! When I didn't have it, a legal issue cost me $20,000.00.
Reviewed April 27, 2015
I had the opportunity to win a fantastic prize on one of the morning shows as a result of signing up for the fan page. Through no fault of my own I filled out the paperwork and waited anxiously for the prize to arrive. To my dismay when the prize arrived it was not the prize that I won. I started the process to contact the radio's show which in itself was difficult in itself. After several interactions and the representative refusing to send me the correct prize, I contacted my provider law firm. They wrote a letter on my behalf after reviewing the prize guidelines. The prize was suppose to be a 750 gold watch with a gold band. The prize I received was their 650 version without the gold band.
The law firm wrote a letter on my behalf and I received a letter in response from the same radio station which stated they would be glad to send the correct prize. We all attempt to solve our own issues but usually it doesn't work and frustration sets in. I am so proud to be a member. I can turn that over to them and allows me to worry less and live more!!
Reviewed April 27, 2015
My bank had connected my personal account with an organizational account, which I was a member. Funds were transferred without my knowledge of the transaction. The attorney wrote a letter on my behalf to the bank to resolve the mistake. Also a letter was written to the organization to explain the problem and mistake. Case was resolved in timely manner. I highly recommend the service to everyone. We never know when something will happen that requires legal advice.
Reviewed April 27, 2015
I've used my LegalShield membership many times over the past few years that I've had it. My provider law firm here in Michigan has given me advice, answered my questions, reviewed lease documents, and sent letters on my behalf (to enforce the conditions of a lease on the landlord). My experience with LegalShield has been that the attorneys are helpful, polite, and professional. I've appreciated the fact that, even when my questions are probably a little ridiculous, they've always treated me with the utmost respect and done everything they could to help me in my situation. Based on my experiences, I'm a member for life. I'd never even consider being without the protection and services of LegalShield.
Reviewed April 27, 2015
Called our State Provider Law Firm on advice concerning a warranty deed since local law firms were averaging a price of $300.00 for this service. I was told how to download the warranty deed and how to fill it out and to send it in for their review to make sure I have everything correct. After following their free advice, I was able to save more $270. In conclusion I was able to not only get free advice, but also a free review. Outstanding!
Reviewed April 27, 2015
I wish to thank our Provider Law Firm, Mills and Mills in Ontario. They took the time to review 2 vehicle purchase agreements for us in 2014. The lawyer got back to us within a couple of hours and went through the entire document so that we knew exactly what we were signing, what our rights & obligations were and whether it was a fair price. The lawyer even took the time to research the dealership to make sure they were in good standing. We ended up saving over $4000 on the purchase price of the vehicle and are very satisfied driving it today!
A few months later, we received a letter from another dealership, offering us a great trade in value for another vehicle we had and a $500 gas card as an incentive if we traded our vehicle in. The lawyer at Mills and Mills went through the purchase agreement with us. They told us to make sure that when we signed the purchase agreement, to make sure we received everything being offered in the initial letter. The day came to sign the purchase agreement, yet the $500 gas card was not on the agreement. When we asked the salesman about the gas card, they said that we did not qualify for it, as it was only available for the first 10 customers. I told him that our lawyer told us not to sign the purchase agreement unless everything we were promised was in it. Ten minutes later he came back in the office and gas us a $500 Gas Card! Thank you LegalShield!
Reviewed April 27, 2015
I received advice, consultation, and document review services regarding the eviction of a renter that stopped paying the rent for 3 months. I would have changed the locks, but I found out from my provider law firm that it was illegal. I am so thankful that this service exists.
Reviewed April 27, 2015
I have been so pleased with my LegalShield membership!! I have been a happy member for 3 years now and never realized before how simple and effective it is to own & use this membership. I had a consumer issue with a travel company, I was overcharged a small amount when I made my reservation - I was told if I needed to cancel, that I wouldn't owe anything. Guess what? They refused to give me my money back after I cancelled! A simple call to the law firm resulted in a letter being written on my behalf and my money returned to me! Never again do I have to weigh my rights against the cost of seeking legal help. For the price of a grande double macchiato a week, I'll take my rights! Thank you LegalShield for the Peace of Mind!!
Reviewed April 27, 2015
I have had the membership for almost ten years. Just used my membership in a different way compared to the 100 times in the past. Knowing I have the membership card in my wallet, I advised an auto repair facility that I needed a full refund on charges they made which didn't fix my wife's car. The repair shop gave me a full refund of $374 without me having to call my law firm. Power and peace of mind is the by-product of owning the membership.
Reviewed April 27, 2015
All of my refi's, Time Shares, and ID theft concerns were met really fast and with the utmost professionalism. During my Property Title change, I was instructed that I didn't even have to have an attorney write it and officially register it; I could do it myself! That saved me the same amount (about $350) I pay for a year and a half of the LegalShield Membership!
Reviewed April 27, 2015
Able to talk to an attorney in an emergency setting right before court - very thorough and helpful and patient. Answered all my questions. When I got to court, it happened just like he said. I really would have been lost had I not talked to my attorney.
Reviewed April 27, 2015
I called into the law firm to make a call or letter on my behalf. I was having issues with my management company to turn over documents to my new management company. They keep refusing to do by my request. One letter change their mind and they turned over all the documents. This gave my new management documents that they could properly management my renters on my land. Thanks to this service, gave me peace of mind. (Special all of this was in another state, it saved me time too.)
Reviewed April 27, 2015
I have had great customer experiences with my membership. With multiple documents reviewed on various topics at no additional cost, other than my monthly membership fee, this service has saved me well over $20, 000. That's Peace of Mind.
Reviewed April 27, 2015
I received a moving violation in Albany, NY for doing 92 mph in a 65 mph zone. When I got home (on Long Island), I called my law firm. I sent them a copy of the ticket and the court date when it came. My lawyer went to court in Albany while I was home and was able to negotiate with the court to get the ticket thrown out! This saved me a couple hundred dollars in fees & court costs, 3 points on my license, and even more money from a possible car insurance increase. Thank you LegalShield!
Reviewed April 27, 2015
The service defies our Pre-conceived thoughts. Once people grasp the concept and ease of usage, they cannot believe how they got by without LegalShield.
Reviewed April 27, 2015
We received focused help and assistance from our provider law firm over a period of three years that helped us navigate the difficult modification application process. The law firm helped us stay out of foreclosure and ultimately guided us through a short sale program that enabled us to sell our home and walk away with over $30,000 to help us relocate. We will always have our LegalShield membership!
Reviewed April 27, 2015
I am very satisfied with what I have experience with my membership. When I call my provider law firm I do get my questions answered quickly. I would recommend you to check out the Legal Plans.
Reviewed April 27, 2015
My LegalShield membership has being a great one. Have had great success with my membership-- use it for loans purposes, a car wreck. I am very appreciative for LegalShield being introduced into my life. A great company, great attorneys, would not be without it.
Reviewed April 27, 2015
The attorney was responsive (within an hour's time) in reviewing a liability release document. The changes he had me make protected my rights and gave me peace of mind.
Reviewed April 27, 2015
I had a fellow co-worker encourage me to get this legal plan for over 2 years. I finally decided to try it, and now I've been a member for 16 yrs. I cannot imagine, being without the advice of LegalShield whenever I need them. I've used this service more times than I can count.
Reviewed April 27, 2015
An Attorney written letter got me my money back from a company, they promised to return it, and wouldn't after my three requests personally. Letter written as part of my membership on a Tuesday and by the following Tuesday the money was returned. They just reviewed mortgage company documents to my satisfaction in another situation. A+ service and advice!
Reviewed April 27, 2015
They help myself out with dry clean not doing what they said they would. The law firm wrote a letter and I got great results. I received a traffic ticket in another state - 5 points, $790 ticket cost, and a suspension. My law firm went on my behalf.
Reviewed April 27, 2015
When I first became a LegalShield member I was lost on how to handle the matter in the best manner. When I made the phone call to my law firm I was unable to have an attorney review my case because the incident occurred in a different state. The attorney then forwarded my message to the state where the incident occurred, and the very same day I got instructions on how to handle the DUII matter. Today, the attorney continues to provide guidance by providing documents, direction, the personalized information necessary for me to understand my case. Thank you LegalShield!
Reviewed April 27, 2015
I want to say a big THANK YOU to my provider attorney, here in GA, for helping me and my wife get our Wills done. It gives us great peace of mind, knowing that our young children are protected and will be taken care of the way WE want them to. Thank you LegalShield for making this a part of this wonderful membership!
Reviewed April 27, 2015
I have been a member of LegalShield's legal plan for over 13 years and I would never be without! I have saved: $300 on a medical bill; $2,700 on a deposit; $75 back on a cleaning fee; $25 on a parking ticket; got my Will done for free and have had count consultations with top rated attorneys that have been priceless! This membership doesn't cost, it pays!
Reviewed April 27, 2015
I totally recommend this membership. I have use it on so many occasions that I can't write about them all. However, my last experience was awesome. I had a speeding ticket that was going to be very damaging to my driving record that I needed serious help. I called my law firm and was assigned one of the most caring and knowledgeable attorneys that I have ever work with, and he was able to help me walk out of the court room with a no point caring, reduced fine verdict that saved the day.
Reviewed April 27, 2015
I have been a member of LegalShield for a year and a half now and I am nothing but pleased with the services my provider law firm have given me. Because I have the unlimited access to my attorney it gives me the peace of mind knowing that I can call and get unlimited advice on all my life situations. Even if I'm not really sure if the situation I'm dealing with is a legal matter, I can still call to find out if it is and learn my rights regarding the matter. So proud to have this service in my life.
Reviewed April 27, 2015
I enrolled in the membership with LegalShield close to a year ago. I have found that the service is very efficient and effective. I have used it 5 times. Just last week I called my provider law firm Parker Stanbury about reviewing a contract. I got a call back from an attorney in less than 3 hours. I was able to upload my contract very easily. Two days later the attorney called me and gave me 2 very helpful suggestions. It was very efficient and effective. I know LegalShield is saving me a great deal of money and helping run my affairs in a more professional manner.
Reviewed April 27, 2015
My experience is that here in Florida our Provider Law firm is making a focused effort to respond quickly to my telephone calls for assistance. When I contact the firm the receptionist, after they have received my information, provides an estimated time to expect a call-back from the attorney. Usually this time frame is less than the required 8 business hours.
Reviewed April 27, 2015
LegalShield helped me with 2 tickets I got in 2013 within 2 months. Used the attorneys for advice and counseling for more than 10 times on this matter. End result is 0 points and 0 fines, clean record. I have been a member since 1997, have used the membership more than 100 times, and have never paid more than my monthly membership fee. Great service.
Reviewed April 27, 2015
We became members of LegalShield almost 10 years ago. They have saved our company and our family tens of thousands of dollars and a lot of sleep. From as little a problem as a bad click on a website costing us $9.95/mo to collections for our company and advising us on how to work with family members on estate matters. When I was uncomfortable working with an attorney, I was invited to call in to "Customer Service" at the law firm to file my issue and they referred us to another attorney which worked out well.
Reviewed April 27, 2015
I have used my LegalShield Membership 74 times. It saved me over $6,000 on three repair bills: two were auto repairs, one was a dental bill. My Membership helps me to worry less and live more.
Reviewed April 27, 2015
I had a issue with a local newspaper where I was receiving newspapers that I didn't order. I then had a bill for a little over $25 dollars so I called the newspaper & explained that I never ordered a subscription & want bill removed & papers to stop. They threatened to send bill to my credit report. My provider Law firm wrote a letter on my behalf & then I received a letter from the newspaper with apologies & no report on my credit.
Reviewed April 27, 2015
I used the service to find out what I could do about my Aunt who had died in Chicago when I lived in Colorado. She owned a home there free and clear and there was no will. I called the law firm in Colorado and an estate planning attorney called me back. After talking with me, he indicated that I really needed to talk to an estate planning attorney licensed in Illinois. He would make a referral and the attorney called me from Illinois to talk with me at length. Even though I grew up in Chicago, I had no idea who to call. The Illinois attorney provided me the advice I needed and it was all covered by my membership.
Reviewed April 27, 2015
Repair service serviced our gas fireplace. 2 days later, the gas fireplace blew out the glass and also burnt the carpet. They wanted an unconditional release signed to come back. We called Law Firm - all was fixed without a hitch.
Reviewed April 27, 2015
My first experience with LegalShield was phenomenal!!! I had a ticket that I did not feel like I deserved. I had my registration in limbo between two states and I was new to the area so I didn't remember the speed limit. Anyhow I at the time had school at a university and was unable to go to the court date, BUT I did not have to worry about it! LegalShield had an attorney come represent me in my town and I got to go to school!!! Great company, great idea!!! LegalShield all the way!
Reviewed April 27, 2015
Always non pressured time and discussion with lawyers. Letters written and money refunded. Peace of mind when have concerns and my questions are answered.
Reviewed April 27, 2015
I have been a LegalShield membership since 1984 over 30 years! The first time I used it, it saved me fourteen thousand dollars. I have been a LegalShield member ever since.
Reviewed April 27, 2015
I have used my membership several times. They assisted me with a couple traffic tickets, and with an IRS audit. I have recommended this membership to several family members and they received help too.
Reviewed April 27, 2015
I faxed a contract to my Provider. He called me back and reviewed the contract line by line. It was amazing. He treated that contract as if it was a million dollar contract. I was totally impressed with his thoroughness in looking out for my best interests.
Reviewed April 27, 2015
I found out I had a short time left amongst the living and needed some legal answers as to how best pass on my estate. Having the ability to call and talk to a lawyer, without receiving a bill in the mail after getting answers from a lawyer, made my decisions much easier and very cost effective. Thanks LegalShield.
Reviewed April 27, 2015
My experience has been great. The Customer Relations Department has been prompt in their responses and I have had no problems. The new products & support materials are also great. If a person is not successful, it is not by reason of a lack of support from LegalShield. Thank You.
Reviewed April 27, 2015
I have had more than a few interactions with my provider law firm. The results were not always what I wanted to hear but I always felt well-informed on what was legal. Thanks LegalShield!
Reviewed April 27, 2015
My experience as a LegalShield member has been very positive. Finally, the convenience, affordability and speed that we as consumers expect, have come to the delivery of legal services.
Reviewed April 27, 2015
I was pleased with the help that I received in my experience with the law firm and even more please that I actually got a callback from one of the senior partners of the firm who walked me through details of my legal situation and gave the sound direction to resolve the situation with the outcome in my favor. Thank you LegalShield.
Reviewed April 27, 2015
Prompt and effective legal guidance. Reviewed my contract and alerted me to potentially damaging wording within that contract. I was advised to not sign the contract as it was written-- saving me thousands of dollars!
Reviewed April 27, 2015
Without this membership, my wife and I would have been out $400 due to an apartment complex trying to charge us for wear and tear. One call to my provider law firm and one letter later, the bill was dismissed. If you don't have this membership, you need it!
Reviewed April 27, 2015
Love the service. I have used it many times and they have saved me a lot of money. The attorneys were also able to get money back to me.
Reviewed April 27, 2015
My husband and I have contacted our provider law firm countless times about our parents' (both his and mine) long-term care and assisted living cases, what rights we have in determining their care, and estate issues while they are alive and after their death. It is such a peace of mind to know what our options are and what to expect, and our responsibilities, as executors of their estate. I wouldn't be without our membership!
Reviewed April 27, 2015
When I asked my law firm if I should let my neighbor let a logging contractor use my driveway and yard for ingress egress the suggestions and document review allowed ** and me to be comfortable allowing this use. Nothing bad happened but we felt good knowing we had protected ourselves.
Reviewed April 27, 2015
Best decision I've made!! Used the product many times and got quality representation, letters written to major companies on my behalf, and consultation and advice that has saved me thousands of dollars!!
Reviewed April 27, 2015
LegalShield has helped get some quick resolution on getting my money out of an LLC. Just having LS made the situation less stressful.
Reviewed April 27, 2015
Call my law provider on a recently situation and the customer service they provided was beyond reproach. They made me feel very welcome and had a lawyer contact me within a hour.
Reviewed April 27, 2015
LegalShield service provider helped me update my will, Power of Attorney and created a Representative agreement with expertise and sensitivity to my needs. The lawyer was very conscientious and took the time to explain what was needed and took time to assist me looking after my concerns.
Reviewed April 27, 2015
I've been a LegalShield member since 2001 and it's saved me thousands of dollars. I had them review my contract when selling some property, they pointed out two provisions that needed clarifying (things that I would have never thought about), and that DOUBLED my profits on the transaction and made sure I didn't get ripped off. Last year I had an issue with a popular internet company overcharging me about $100 and no matter how long I spent on the phone talking to rep after rep they told me there was nothing they could do. My LegalShield attorney wrote them a letter on my behalf and within three days I had an apology and my money. The biggest benefit of LegalShield is the peace of mind in knowing that 24/7 if I ever have an emergency situation (especially involving the police), I can call my attorneys and flex my rights.
I've thankfully never had to call them in an emergency, but I did have a situation where I was pulled over and told to get out of my car for no reason, and when I simply mentioned that I had LegalShield the cop let me go right away. I did call LegalShield later during normal hours to discuss the situation and get advice for the future. Once you have that kind of peace of mind you never want to be without it!
Reviewed April 27, 2015
My wife and I have had the services for over 10 years. We had an issue on a real estate transaction. We had the documentation reviewed by our law firm and then we submitted the $1000 earnest money deposit. After inspection we decided we didn't want the house due to some issues discovered in the basement. When we attempted to get our deposit back the seller and their agent didn't want to return, even though we were within our 14 day time frame. After a few emails back and forth we called the law firm who wrote a letter on our behalf. We were able to get our deposit money back and eventually purchased a different house. Thank you LegalShield for helping to make life less stressful!
Reviewed April 27, 2015
I have used the membership many times with great results. I used it to solve an issue with a home contractor on a problem with home repairs. I also used it to set up an LLC for my family. My wife used it to help with a rental car issue while she was travelling in Texas.
Reviewed April 27, 2015
My wife and I have been members since 2006. We have used it for many things, including an adoption, property issues, our wills and even the new member benefits in which we saved over $800 in one day. We won't be without it.
Reviewed April 27, 2015
I have used my LegalShield membership over 75 times in the 4 years I have been a member. From dealing with hotel problems, to gym membership contract issues, LegalShield has saved me thousands of dollars and takes the stress out of dealing with life events that a normal family deals with day-to-day. LegalShield is a Godsend.
Reviewed April 27, 2015
I have used my membership five times and with each time, I was given a knowledgeable and conscientious attorney who helped either with advice or action. I cannot imagine NOT having my membership and would highly recommend it to anyone!
Reviewed April 27, 2015
I've been a member of LegalShield since 2000. An amazing company...I'd rather go without food than my LegalShield. They have helped me year after year without additional cost. Great company.
Reviewed April 27, 2015
My husband never speeds, however, received a ticket in another state. We scanned and emailed our ticket to our law firm, they contacted the law firm in the other state. They were able to negotiate his ticket from $480 to $180 and no points so our insurance did not increase. I would highly recommend the LegalShield service.
Reviewed April 27, 2015
I had a great experience, the attorney was excellent.
Reviewed April 27, 2015
I called AT&T to add a line of service to my cell phone. I was told I had a collection item for $175 from the "mid 90's" on my account that must be paid before they would extend any additional service to me. I simply called my provider law firm, completed a form and several weeks later received an apology letter from AT&T! After researching my account, it was determined that, during an acquisition by AT&T of my previous carrier, my account showed delinquent. It wasn't, I didn't owe the money, we want your business so come see us! That one event saved me most of a year's membership!
Reviewed April 27, 2015
Once again the Legal Service Plan assisted my husband and I with having access to a Tax Attorney when sitting with our Tax preparer last month, March of 2015. Our questions for the Tax Attorney were in regard to the 50% inheritance of my husband's mother's estate and more specifically her stock and bond portfolio. The tax attorney was surprised to learn that our Tax preparer failed to recognize that our tax liability was limited to the "stepped up" value of her portfolio based on her date of death. We were not responsible for the entire gain on those stocks and bonds. We had the portfolio assessment on her date of death (1.22.14) and when we sold those instruments we actually experienced a loss in value and thus have no tax liability! The original news is us owing over $20k in capital gains! Thank you LegalShield AGAIN!!!
Reviewed April 27, 2015
In 2013 my children's father died. I filed my claim in March for his SS. SS told me I could collect only from the time filed until receipt of first payment which was approximately $2,000. LegalShield helped me collect the full $10,000 due me.
Reviewed April 27, 2015
I've used the services on a few small issues that in the past I always just cut my losses, because it wasn't much but when they say, use LegalShield for anything, small or large, I used it. It "seriously" works and all I do is "just" pay my monthly service. What I also use a lot is the benefits and that saves me a lot.
Reviewed April 27, 2015
We recently had an issue with our cell phone carrier where they were threatening to disconnect us for unpaid balance. I called my law firm and spoke to an attorney that spent over 45 minutes on the phone with me going over every detail of how money was misapplied, late charges added on top of usage charges, etc. He then advised me on how to proceed by recommending that I do the first step per his instructions and if that didn't work, he would do the next step. I followed his instructions and was SO surprised that it worked and was resolved! We even got a $50 credit for our trouble. We love that our law firm is friendly and knowledgeable.
Reviewed April 27, 2015
Last summer LegalShield helped me get a refund from a hotel that would not make good on the promise they made. A letter from LegalShield law firm to their HQ was all it took to get the $429 refund they promised. Last week an attorney patiently talked with me about buying my first home. I learned so much. She was great.
Reviewed April 27, 2015
I've used my LegalShield Membership several times over the last 20 years. They gave help w/ traffic tickets, a parking ticket, elder care guidance, and business guidance. I would not be without it. A small monthly fee for access and power.
Reviewed April 27, 2015
My mother recently switched cable TV service providers (let's call them big Blue and big Red). When she moved her services from big Blue to big Red, big Red linked her account to mine. We don't even live in the same city! A service technician actually showed up at my door to connect her services! After a call from each of us to big Red's customer service department, we called our law firm, Mills & Mills. After they drafted a letter on our behalf and sent it to big Red, we received - within 5 business days - a call from the President's office at big Red. Not only did they correct the issue in 48 hours, they credited us over $550 in services, covering our LegalShield memberships for almost the entire year.
Reviewed April 27, 2015
My wife and I, as well as many members of my family, have been happy LegalShield members for several years now and would now never be without it. It gives us tremendous peace of mind knowing that we have qualified Law Firms on our side for any life event that may occur. Our attorneys have written letters on our behalf for consumer issues, they have reviewed contracts for us and advised us before signing on exactly what was hidden in the "legalese", and they have even represented my wife and I in traffic court a number of times over the years, helping to keep our driving record clean! I would, and do, strongly recommend LegalShield services to everyone!
Reviewed April 27, 2015
I have been a member for 17 years and would not be without it. I don't have any negative legal matter ongoing, so I use it to help me and my family make the right moves. There is a reason lawyers are called counselors.
Reviewed April 27, 2015
My bank resisted returning NINE overdraft fees to me, even after admitting on the phone it was THEIR error that caused them. A letter from my LegalShield law firm made them see the light, and return those fees to my account! Thanks for having my back LegalShield!
Reviewed April 27, 2015
LegalShield attorneys have been my personal heroes on so many situations! From speeding tickets, to letter they wrote, advice etc... I used to them for so many things! But the closest one to my heart, is when I was trying to get my son to move to the USA from Africa. Although He told me that immigration was an area covered at a discounted rate, and wasn't part of the free coverage (I had no problem paying for it), the attorney suggested that instead of hiring him, and take advantage of 25% discount (off the published rate) he'd give me, I could simply use his counsel get it done myself.
He told me which website to go on, what forms to fill out, what to expect etc... and following that advice and saving money in the process, my son moved to the country 9 months later and has now been here with me for 4 year. He could've simply taken my money since I was prepared to retain him anyway. But it was so Incredible to me that his focus wasn't on my money but how to get me help while giving me a chance to save my money. I'd never be without this plan. :)
Reviewed April 27, 2015
I initially applied over 12 years ago to get my will done which you have reviewed and executed by an Estate Planning and Probate Law Specialist included at no extra cost. I would say that having and using these Plans has really allowed me to have a higher quality of life. I call my attorneys for advice on anything and everything, helping me make wiser decisions in day to day transactions. They have written letters on my behalf whenever I've been treated unfairly by Servicing Companies (phone, cable, hospital claims). Also having a contract reviewed before signing it gives me great comfort knowing an expert Contract Specialist is protecting my best interest as opposed to the counterpart.
I was a victim of credit fraud, immediately spoke with a licensed investigator who took charge and within a week received confirmation from the Credit Bureau the transaction was deleted. It's really empowering not only to think but tell someone "I'm having my Law Firm taking a look at this" and mean it. I get to do all these without breaking the bank since it's very affordable. Priceless!
Reviewed April 27, 2015
We've had a LegalShield/IDT membership for 10 years. It has been very helpful when needing advice for consumer problems to estate planning.
Reviewed April 27, 2015
I used LegalShield to assist me in obtaining a Lump Sum payment that was being held up because a former address on the legal papers was being used to submit the payment to, instead of my address at the time. Even though I sent certified letters informing the agency of my current address, they refused to send it there. My Law Firm didn't call this agency, didn't write them a letter - they FAXED a letter requesting release of my funds to my current address, and WITHIN TWO DAYS I had the lump sum payment AND an apology from that agency. I have decided to be a member for the rest of my life, and I believe in it so much I pay for the memberships of my adult children!
Reviewed April 27, 2015
I have contacted the law firm and asked for advice. I have found the answers to questions being very direct. Not much consultation or options given for forward actions. It is very difficult for our members to call the law firm sometimes. A little more care and dialogue would be beneficial.
Reviewed April 27, 2015
I have several different insurance plans in place to protect my family. LegalShield is another one of those protections. I certainly do not ever want to need it, but it is there when I do. Unfortunately though in today's world, we find ourselves taking advantage of using it almost on a monthly basis to protect or enforce our rights or even for the peace of mind to know what our rights are. We also our estate in order with Wills and such and update them at no additional cost as our lives evolve.
Reviewed April 27, 2015
Just wanting to know more upfront what the time frame looks like for processed members?
Reviewed April 27, 2015
I have enjoyed having my LegalShield membership many times. Whether it was just for questions I needed answered or for traffic ticket assistance or document review, my Provider Law Firm has been there for me. Also having my Will done was a fantastic experience and I now have peace of mind that my family now knows my wishes and has instruction if I am left incapacitated in any way. Love my LegalShield. LegalShield for Life!
Reviewed April 27, 2015
Peace of mind is what LegalShield offers and it is what I received when I was rear-ended while waiting for the light to change. The attorney's instructions from the moment I called until everything was resolved delivered peace of mind.
Reviewed April 27, 2015
I have been a member since 1998 and utilized the service many times over the years and will always continue to use it. The value that I receive has more than paid for my membership for many years to come. Whether I received valuable advice or had documents reviewed to avoid making mistakes that would cost me down the road, I was able to do so at no additional cost to me. I have received representation for moving traffic violations in helping to keep points off my license and I have had my will, medical directive and power of attorney done and redone over the years, again at no cost. The service has always been over and above what I expected by some of the top-rated attorneys around.
Reviewed April 27, 2015
My landlord was not taking care of the property so after asking many times I got nowhere. I called my law firm and told them what was going on. A few hours later a lawyer calls back and we have a nice talk. I now call my landlord the enemy and I speak nicer. You see the landlord’s rights in this case were stronger than mine. And if I went in the direction I was going the landlord could have had me evicted in 15 days costing me $5000 to move to another place. So with that knowledge I am very happy I spoke with the lawyer. Am I 100% happy? No! But I saved $5000. And work is being done slowly but getting done. The lawyer gave me some insight as to what to say. Thank you LegalShield.
Reviewed April 27, 2015
Was very pleased just how quickly ** was able to reply with my answers... was sincerely interested in my situation and wanted to help!
Reviewed April 27, 2015
My encounters with the LegalShield attorneys have been nothing but promptness and reliable information. When contacting member services at the corporate office, I am always greeted professionally and the information, regardless of how many questions I have, is delivered with patience and courteous people. I would truly recommend LegalShield for the affordability and the type of services my family and I receive. Thank you.
Reviewed April 27, 2015
I've been a LegalShield member since 2008, and I'll never be without it! I've spoke to our top rated law firm numerous times over the years and have never received a bill for their advice. I have had a speeding ticket reduced and another moving violation dismissed. I've had a letter written for me for medical services charged to me (when I never even visited the medical clinic) and they finally agreed to remove all charges. Another time, my long time property manager seemed to think I wasn't current on my security deposit. My attorney's letter disabused them of that notion. Because I've been a member for over 5 years, I also have 300 hours of trial defense time banked in case I'm ever sued! Easily around $300/hour for a trial defense attorney, that's AT LEAST $90,000 I won't have to pay to defend myself!! What's in YOUR trial defense fund?
Reviewed April 27, 2015
Someone filed my income taxes and the law firm and Kroll were gave me instructions on what to do. I was able to resolve the issue with very little work and frustration, on my end. I was grateful that I had this service, to give me direction and peace of mind.
Reviewed April 27, 2015
I started a refi in June 2013 but by December it wasn't done as they lost some paperwork. Next they wanted to raise my rate! My LS provider attorney had a full conversation with me, reviewed my documents and wrote a three-page letter to their CEO. Yes! The mortgage company fixed the problem. It saved me thousands of dollars.
Reviewed April 27, 2015
My husband and I have had a LegalShield (Pre-Paid Legal) membership for 17 years. We have used it many times each year for Real Estate transactions, contract review, document review, traffic ticket representation, advice for real estate tax, easement issues with a neighbor, employee issues, policy questions, Identity theft issues, power of attorney and trustee preparation, auto accidents, and so much more- saving us thousands of dollars and giving us peace of mind. We will keep our membership for life.
Reviewed April 27, 2015
As a member since 1998, my family and I have had to use LegalShield on a couple of occasions. The timeliness of phone inquiries and response has always been better than expected, usually within a matter of 1 hour. The expertise of the provider law firm has allowed my family and I to "Worry Less, Live More" knowing we have legal protection whenever the need arises. It is not a question of whether or not I need it, it is only a matter of time before a situation arises that requires me to contact my provider firm. Very comforting and stress free knowing we have LegalShield behind us.
Reviewed April 27, 2015
I have been a member of LegalShield for more than 16 years and don't plan to ever not have this service. With advice, guidance, letters written and phone calls made on my behalf, contracts reviewed and altered prior to my signing them, representation through a trial, annual will update and the rest, I figure LegalShield has helped me KEEP an average of $522 per month in my pocket since September of 1998. Nothing else in my life has created that much value!
Reviewed April 27, 2015
I am so pleased with the quickness and focus my situation was given. The clarity of my rights in addition to the guidance given to me allowed led to a victorious refund in my favor. Thank You LegalShield!!
Reviewed April 27, 2015
I had a family emergency while I was serving in the NC National Guard, and going through Mobilization for Deployment in support of Operation Iraqi Freedom in '04. My wife became very ill with a serious mental illness. Our LegalShield Lawyers assisted us every step of the way. I will forever be a member of LegalShield.
Reviewed April 27, 2015
I've been a member since 2003 and probably have saved at least $20,000 based on the legal advice and representation I've used the service for. The lawyers are professional, down-to-earth and very knowledgeable. The $ saved was great but the peace of mind gained along with the amount of time saved using an attorney makes having this service priceless in my opinion. I'm a member for life.
Reviewed April 27, 2015
My wife and I have been happy LegalShield members for over a decade. We've received many time the cost of our subscription in valuable legal advice and services. We recommend LegalShield wholeheartedly.
Reviewed April 27, 2015
I have had my membership with LegalShield for eight years now, and I would recommend this service to all my friends and loved ones... I have had nothing but a positive experience 100% with this service in general. It really gives me peace of mind knowing I have an Attorney I can call if I need to for any legal situation.
Reviewed April 27, 2015
Found I was a victim of identity theft from someone filing my social - while trying to deal with IRS because my ex-spouse tax obligations. The attorney at LegalShield gave me great advice to help me negotiate with the IRS. I have used the service well over 100 in the last five years - I no longer guess, Google or stress with life issues - I call LegalShield.
Reviewed April 27, 2015
My baby sister died having only filled out a will kit. I needed advice on what steps to allow her boyfriend to take. The provider law firm in Ontario contacted the firm in Alberta. I called the next day & the lawyer who called back stayed on the phone for about 20 minutes making sure he answered all my questions & that I understood his advice and comments... I never got a bill over my monthly membership!
Reviewed April 27, 2015
My husband failed to report child support payments he made directly to his ex to the court system. As a result, our tax refund was seized, even though he was not behind on payments. Both he and his ex tried to fix the situation. It wasn't until LegalShield got involved and an attorney wrote a letter on our behalf that the money was rightfully returned to us and the records were fixed.
Reviewed April 27, 2015
My wife & I paid a Social Media company for a number of Twitter pages, which were to be populated and managed by this service. After paying over $1,000.00 out of pocket to begin the Social Media company began to have some personal issues which caused us to ask for our money back. Our LegalShield attorney wrote a demand letter asking for a refund and while we didn't receive a refund we believe the outcome was that this person is no longer advertising his services and claiming new victims.
Reviewed April 27, 2015
Long story short. I had been refused a refund on some furniture I had ordered them had to cancel. I had my law firm write a letter... Had my money back 3 days later.
Reviewed April 27, 2015
Signed up for your service & paid for months. Got bad advice & it cost me $1100 in legal fees for taking that advice. Hearing nothing but complaints from friends/family throughout the country.
Hello Aprel,
We sincerely apologize for your experience with your provider law firm. We appreciate your feedback and would like the opportunity to make things right. Please contact our customer service department at your convenience at (800) 654-7757 Mon-Fri from 7 am- 7 pm CST.
-LegalShield
Reviewed April 27, 2015
I have been a Pre-Paid Legal/LegalShield member since May 2003, and now can't imagine life without it. I have called for legal advice 80 times and always got the answer I needed to get. Twice I didn't like the answer, but I needed to know where I stood and the attorneys did their job and told me. Every other time, I felt better after getting advice, and many times attorneys have written letters on my behalf and the letters always got action, or got people from contacting me again. Only once have I had to pay additional money, and that was for the first time I used the service for a pre-existing condition which would have fallen under the discounted services anyway.
Once I had to use the emergency service when I was being questioned by an officer on a Saturday evening. I have also found the identity theft service to be useful and comforting. As a business owner for nearly 50 years, I know what it is like to run a business by doing everything possible to avoid paying attorneys and hoping for the best, and as LegalShield business plan member who never has to guess, because I can call an attorney any business day to get whatever advice I need.
Reviewed April 27, 2015
Son was involved in a car accident. Lawyer assigned handled the case very professionally. He represented my son in court & no points went against my son's insurance.
Reviewed April 27, 2015
I have had access to a LegalShield membership for over 10 years. I must say, it has exceeded my expectations. I appreciate the professionalism and the good decorum the Law firms and Attorneys have. Everytime I call into the Law firm our attorneys assure I'm aware of every vital option, along with assuring that I understand my rights in the given situation. I've use the plan for anything from traffic tickets to insurance claims. I haven't been disappointed yet.
Reviewed April 27, 2015
I have had the service for nearly 15 years and have used it many times. From gaining qualified legal advice to civil litigation, I have always received superior, courteous service from attorneys who, seemingly, genuinely care about their clients.
Reviewed April 27, 2015
I have not used Legal Shield in quite some time. I feel fortunate not needing an attorney as well as having one if I deemed it necessary to use one. I would not go without the peace of mind this membership provides.
Reviewed April 27, 2015
I had a 56" TV I had purchased with a warranty and just 1 month before it expired it went out. I called they fixed it, but 2 months later when it was out of warranty it went out again. Customer Service said "too bad," had to pay for labor and parts. Not happy, so I called LegalShield and they wrote 1 letter and I spoke to the Legal Department of Samsung who agreed to send me $999.00 to replace my TV! I would have dumped it out, because it would cost more to fix than get a new one. Thank you LegalShield!!
Reviewed April 27, 2015
I needed advice on elder law for the state of Massachusetts. Using my Legal Shield membership I was able to talk to an attorney in that state that assisted me. I never got a bill.
Reviewed April 27, 2015
I've been a member for 5 years and the help and peace of mind I have received from my provider law firm is priceless! From getting my will done, guidance w/ my **s estate when he passed away, issues with our association fees and being threatened by someone who wanted to sue me and it wasn't my fault. There's no better feeling than knowing you have LegalShield on your side. I'm a member for life!!!
Reviewed April 27, 2015
My husband and I have used the services numerous times. Once it saved us $21,00 on our mortgage. Another time $16,00 for a problem with a government teacher licencing problem. We have both had cell phones replaced for faulty phones or misrepresentation by the carrier. We have also both been alerted that our primary email and password were found on a hackers site. We would never be without these services!
Reviewed April 27, 2015
I received a parking ticket but had documentation showing I was shouldn't have. After asking the University several times to clear this up I was surprised to have received a collection agency letter for the parking ticket. I called the LegalShield provider firm and they said it wasn't a moving violation but wanted to see the documentation I had. A few hours later I was called back and told a letter would be written on my behalf. One week later I then got a letter from the University saying my ticket has been dismissed. When I tried to take matters into my own hands over the course of several months I was risking a credit report ding BUT with one letter from the top law firm in the state it was resolved. Sometimes you need a bigger dog barking to get some attention! And I was not charged, it was covered as part of my membership.
Reviewed April 27, 2015
I have been a LegalShield member for almost 7 years. My experience with the attorneys has almost always been positive although I haven't always gotten the exact answer I wanted. Still will never be without this protection!!
Reviewed April 27, 2015
A few weeks ago I was backing out of a parking space very slowly. Another was right behind me. I made contact. I reparked, looked at the damage, exchanged information (including my Legal Shield Associate business card) and took pictures. Thankfully the damage was very, very small. We decided to talk the next day after she talked to her husband and I wanted to call my law firm Parker Stanbury. I made the call. In less than 30 minutes an attorney called me. I told him what happened. He advised me of 4 different options that I could choose from.
While talking to him a real sense of peace came over me. To be able to ask what my rights were even though it was my fault was so calming. He made me feel important. I wasn't bothering him. He sent me a release of liability form through my email just in case we settled it ourselves. I printed two copies. The women had asked if I would be willing to pay $200.00 which I did after we both signed the release of liability. I became a member in 9/14. To have a law firm on retainer for less than $1.00 a day is amazing.
Reviewed April 27, 2015
I have used my LegalShield membership about 10-12 times in the past 3 years, for traumatic situations and for trivial stuff. Recently I ordered a $20 item online and was sent the wrong thing. I called and was told I would receive an email with a return ticket so I could send back the wrong item before receiving the one I ordered. After more than 3 calls and 4 weeks, a supervisor told me 'my 30-day return policy had passed'. Instead of getting upset, I just hung up and called my LegalShield provider law firm. They contacted the online company and about 1 1/2 weeks later I came home to a package on my doorstep... it was the original item I ordered! No need to argue with yet another supervisor & feel like I wasted my money & time... again.
I just love that one call to my provider law firm and the annoying trivial stuff [that I would have previously gotten very upset about] magically disappears! Within minutes, days or just a few weeks, the situation goes away with no angst on my part! I love having the power of LegalShield on my side to deal with life events that seem overwhelming... and my $1/day membership has paid for itself many times over in the savings I get from my provider law firm.
Reviewed April 27, 2015
I had received a notice from Toyota that my Rav4 had a serious recall, and that further information would be forthcoming. Five months later I received notice that it must be repaired immediately or the issue could cause serious accident resulting in death! I have been teaching my 16 yr. old daughter to drive over the past few months.
When I called for an appointment, the dealership told me that it would be nine months before they would be able to repair my rear axle because they only received 2 parts per week to fix that particular recall and I was number 75 on the list so far.
I contacted my provider law firm of Welch, Gold, Siegel & Fiffick and they wrote a letter which resulted in a phone call to them from Toyota Corp. in Los Angeles. Attorney ** notified me on a Friday afternoon that the dealership would be calling me about an appointment for the following Monday at noon. AND that dealership was going to provide me with a loaner car for the three hours that I would be inconvenienced. When I picked up my car... they had also washed and waxed it! I will never be without my LegalShield membership!!!
Reviewed April 27, 2015
I never thought the legal advice would benefit me but now that it is affordable, I will not be without it. Being able to talk to a top rated law firm and get advice on unlimited matters, without getting a bill for that consultation is empowering.
Reviewed April 27, 2015
I am very satisfied with LegalShield. I needed advice in setting up a supplementary trust for my child and the attorneys answered my questions, advised me on this matter. I believe strongly that LegalShield should be in every home.
Reviewed April 27, 2015
I've been a member for almost eight years. I'm confident that my wife and I have had services rendered in the amount of $8000+. It's the best financial decision we've made.
Reviewed April 27, 2015
My wife is a Court Reporter, several attorneys owed her for depositions she had taken for them. She had attempted to collect from them but no response. She used our membership to have collection letters written (at no charge) to those attorneys who owed her for her fees. Six letters were written, five responded by paying what they owed. There was no charge for the letters, there was no percentage taken of funds collected. My wife was very satisfied as well as pleasantly surprised because she collected $3,250. that she was unable to collect without our LegalShield membership.
Reviewed April 27, 2015
My Mother was suffering from the ravages of Alzheimer's and was living at a care facility. The facilities Alzheimer's unit was full so they called demanding that she be moved to another facility. We were not prepared for such a sudden move but they insisted that we comply. I contacted my law firm to check on what my mother's rights and my family's rights were. With the advice I received I called the facility and told them what my plans were for moving her based on the conversation I had with my attorney. Suddenly they became agreeable and we were able to move her without any stress.
Reviewed April 27, 2015
With a background in insurance and investment planning, I knew so many do not have their Wills etc completed or updated. My mission is to be sure everyone I know has this 'love letter' written for their loved ones. Plus the many other benefits our service provides to enable them to will Live More and Worry Less! It's a win/win, as this provides us with extra income to supplement our retirement income!
Reviewed April 27, 2015
When I call the firm I'm told it will be 8 hours to hear from attorney. It's usually within 2 hours. The attorneys are always understanding and thorough. I appreciate that. They relieve any stress I may have and make sure I know that they are there to assist me.
Reviewed April 27, 2015
I have been a LegalShield member for 5 years and have used this service on numerous occasions and the Identity Theft service on a few occasions. I was relieved when I called the ID theft investigators who told me they had found my email address and password on a site known to be frequented by hackers and that I should change my password today. When a large national company ripped me off to be able to have an attorney write to them and receive compensation in the sum of $900 (which paid for my membership for years by the way.) Having a quality legal plan and an identity theft restoration program to surround my family and protect me and them is worth far more than the "candy bar a day" I pay. I don't always hear what I want to hear but I sure do prefer to know my rights that not know them and effectively not have any!
Reviewed April 27, 2015
I love my LegalShield membership. While I was at work I had a someone who called me saying that they were going to have a warrant put on me and have me arrested for some kind of bill they said I owed. This had me so mad that I could barely think about anything else and not my job. So on my lunch break I called LegalShield. I spoke with a attorney. I gave them the number and told me it was a scam and don't give them anything. However I was still bothered by this phone call. So I called the attorney back. They got on the phone with me and we called these bill collectors together putting the end to all of the phone calls. I was so happy that I was able to call a attorney on my lunch break not one time but twice. And that was very helpful.
Reviewed April 27, 2015
I love my Legal Shield from the first time I used it 3 years ago. It has saved me money time and again. I have never seen it so easy to have all my questions answered so efficient and timely. I would never be without My plan. It is like having security in your pocket.
Reviewed April 27, 2015
Every time I have an issue, even if I'm not sure if it's a legal issue or not, I will call the law firm and they are always ready and willing to give me advice. I was in a car accident and the attorney told me what to say and not say to the other insurance company. I received a post card from another company saying that I was entitled to free product and compensation and the law firm took the time to research it to make sure it was real and not a scam (it was real and I received my free products and money). There have been times I have called to find out I was in the wrong or there was nothing I could do but it was better than always wondering. I will never be without my LegalShield Service.
Reviewed April 27, 2015
I have fell on some ice at the hotel outside and they told me what my rights were.
Reviewed April 27, 2015
Love it! I use it several times a yr.

