LegalShield Reviews

I was told that if I joined, they would take care of my child support problem. So I joined, and the attorney that I was given just threw the stuff back in my lap and would not even offer to look at the paperwork. I wanted to know if I was paying too much. I felt taken advantage of that's why I am so upset.

I have been thinking about joining Pre-Paid Legal as a consultant for years. I have been doing my due diligence and noticed all these complaints. I work for lawyers and know that they do not work for $26.00 per month. You are paying for access and a free consultation but not for representation. A lot of cases have no merit and like anything, there are good lawyers and bad.

I paid for the prepaid legal services for 7 years and used it for one beneficial service in updating my will. I attempted to use the services three times for covered matters and had extremely unprofessional treatment. The attorney wrote letters that had the facts all mixed up. When I attempted to have them write a second time with the facts corrected, they still could not get things straight. On another occasion, I submitted a contract for commission income that was not as an employee for their review. I was given incorrect advice regarding tax matters that I was fortunate to determine was not correct and able to avoid paying a lot more in taxes by ignoring their advice.

I have been using PPL for 6 years, and have had no problems. They have saved me thousands of dollars and most of all have given me peace of mind (priceless). Sometimes they tell me I have no case or to forget my pursuit of a company, I don't like that much but they know about law more than I do.

My bank charged me over $200 in fees for overdraft while I had more than adequate funds, when I contacted the lawyers at prepaid legal they said I should contact the banking commission they would not write a letter. Basically, the prepaid legal takes your money for representing you then when you need them they come up with all sorts of paragraphs in the contract for not doing so. In other words they are a lawyer referral service that you pay every month for doing nothing in my opinion they are a scam.

I hired Glantz and Glantz through prepaid legal to take on a construction lawsuit last year this time. It's now 1 year later and I still have no results, just constant billing for an attorney to keep reading the paperwork over and over again when the case is clear cut and dry. I hired an attorney because American Arbitrators stated I had to because the contract stated I must use them. I gave the attorney all the information in chronological of events as well as checks, statements, and etc. I have paid over $10,000 plus the American Arbitrators fees and still have no results. Paying the fees to my attorney is really putting further into a financial bind because he's not making every effort to finish the case, but clearly to drag it on for money.

I've had a Prepaid Legal Services plan for a couple of years as well as the Identity Theft Protection. I did a fair amount of research before I signed on with this plan. One of the first things I realized was that there are a lot of prepaid legal companies out there and these criticisms are so vague. It could be one of many companies which would then be many different qualities of law firms. I pay $17 a month for 24/7 access to an attorney anywhere in the US, if the need arises and it has - out of state and within. I'm talking about the PPLSI out of Ada, OK. One time, I called with a problem with a firm and it was taken care of immediately. I've been to the attorney firm's open house, seen their quality control system through the ADA system. I've had letters written, money returned, bills corrected, etc.

I got Pre-Paid Legal because I needed help collecting from deadbeat clients. Pre-Paid is a deadbeat program, the attorneys are flunkies and they give vanilla answers. They are a waste of money. The head of the KY Pre-Paid firm broke the attorney/client confidentiality by informing me what another Pre-Paid client said about me in the email then the crook billed me for reading the email. The bill was $700. I complained to Pre-Paid, but they did nothing. This is typical. I have put up with rude behavior from some attorneys as well. I would recommend that you stay away from this service. I wish we could file a class action against them.

I have been attempting for approximately a month to cancel our membership in Pre-Paid Legal. I have phoned and sent emails on numerous occasions requesting the paperwork to cancel this membership. In fact, after one such call, I received a packet for a "new" membership. I have been repeatedly told that my request is being forwarded to the appropriate department. However, I have never received any paperwork. Time spent calling and emailing. Frustration at the fact that they are more than glad to take your money, but you are completely ignored when you want to cancel. I just want this membership cancelled and I want them to stop debiting my bank account.

I have been a member of Prepaid Legal for more than 10years. My plan is for self-employed and I have been paying $ 49 for more than 10 years. When I informed them that I was sued by other party, attorney told me that my case had no merit, refused to help me by pretext that I had an attorney. After the letter from my attorney that she did not represent me, he asked me the proof of ownership of the company. I gave full proof about ownership. I had a time limit of 48 hours to respond to the lawsuit. He deserted me and told me that he can give referral only. Like a crook, he double crossed me and ruined us.

Somebody offered me the service last year in September, so I enjoyed it. Anyway, I thought I was going to need it, but when I called them to ask what I should do in a divorce situation, it was going to cost me 3 times more than going to a lawyer in town. So I said to myself: If it doesn’t work for me, how I can sell something like that? And I cancelled, but till now they are still charging my credit card. I called so many times and the person who took my number card by phone (Jay), he said that he has nothing to do with it, and that I have to call to other number, but it’s a stupid machine. They didn't charge it for a month and now I check my balance, and again!

I really don’t understand what has gone wrong with these people and their cases but I have Pre-Paid Legal Services and I have had no problems with them. Someone has always answered and I always talked to someone specialized in my problem. I have no complaints with prepaid legal services. As a matter of fact I trust this service so much I’m thinking of joining their sales team.

My wife was approached by a friend to join and to sell Pre-Paid Legal. We did so, and as it happened, I was in a situation where I was attacked and injured by my former employer. I called Pre-Paid Legal for help and got totally screwed up. The attorney did not listen to the entire story. She did not give me any advice as to the attack. The advice she did give me was to press the wrong charges against the company with the wrong office. Thanks To Pre-Paid Legal I am out at least $40,000 in damages. The lawyer also had me waste my time in pursuing an unemployment claim that I was obviously not entitled to, but I did so because she was the lawyer. The capper was the Identity Shield "protection".

I'm married to a man who is bipolar. He is the main person on the PrePaid Legal account. One day he was mad at me and without my knowledge, he removed me from Prepaid Legal. I'm back on after he's sorry, but my thing is, am I a second class citizen? Am I to be treated like a child? Later Prepaid Legal asked for our marriage license. Now I'm wondering if they did something illegal. Otherwise, they have been great. But, now I don't trust them. I was unable to process a claim for $88 that is owed to me through another company that stole money from my account.

I needed legal advice and representation and I googled for information and first page at the top (good position), "Find a lawyer...unlimited access blah blah get to a less than pedestrian site, rudimentary at best." After the fact I know now to look for disclosure and privacy statements. Big red flag if there's no contact info. I received a call from an associate of Prepaid Legal Services, Inc., Robert ***. I explained that I was in the middle of a lawsuit involving Capital One Bank Mastercard.

I don't understand these people saying that they were having trouble cancelling their membership. I called to cancel mine and it was done right then and there. I was always able to reach someone by phone.

I signed up on Jan 25, 2010 with a Hina ** who worked for Pre-Paid Legal Services at Ada, Oklahoma. She told me I only had to pay $10.00 for the registration and a monthly fee of $26.00 for all legal services. There was no other charges at all. When I called the Customer Service of Pre-Paid Legal 2 days later to check on my membership, I was shocked to hear that there was actually a regular lawyer's fee (hourly and retainer), but with a 20% discount on top of the $26.00 monthly fee charged.

I signed up for Prepaid Legal Service over 2 years ago. I was assigned to a group of attorneys in Atlanta. I had phone conversations with a "professional" attorney. I have not had any success in the 2 cases I have requested. It is a waste of time and my money! I pay Prepaid Legal $26.00 every month and for what? Prepaid did give me the name of an attorney that was in my local area. He was willing to listen but he got scared off when the insurance company told him in writing that they were not liable. He contacted me and told me there was nothing he could do, but if I paid him $5,000 he would take it to court and I might not get but $2,000 if that much.

You get what you pay for and that was reiterated to me from my experience with Prepaid Legal. I found out right after my wedding that my fiance had lied about his finances, that he had stolen from me, and that he owed back taxes for several years, etc. I called Prepaid Legal (Deming, Parker is their provider firm in Atlanta) and was told by their attorney that I had no grounds for an annulment because the marriage had been consummated, and they told me that I would need to file for divorce in the state the jerk lived in since he would be the defendant. I told the attorney I called that in my research of the GA law (I live in GA), it appeared I had several grounds for an annulment and that I could file in GA since I am a resident of GA. He again said that I'd need to call an attorney in MS and file for a divorce.

I used Pre-Paid Legal at least a dozen times in 4 years and always with excellent results. They have given great advice on multiple legal matters, took on one of the largest electronic stores in the US, all to get me back a lousy $100. Now who is going to spend $300 an hour on an issue worth $100? Pre-Paid Legal did! That's who! Attorneys bill in 15 min increments with an average national price of $300/hr = $75 for 15 minutes. My membership costs $36/months. That's over 2 months of great legal service. This is a no brainer! Complaints are usually from people who expect everything for nothing or don't know how to communicate. So sad.

I canceled membership in February 2009. They stopped taking payment from my account. However, they restarted taking money from my checking account. I did not check my account because I canceled it with a person and not a machine. The company said I did not return a fax they send to finish the process. I never got a fax from them. Again, I spoke with a person who told me she would handle the cancelation and nothing else had to be done in February. This is not good business practice. I am out of more than $150.00 because of this company. I will never do business with them again and would never recommend anyone else get involved with them.

I purchased a $249 Fast Start program to Prepaid Legal Services last September 10, 2009. I called them back to cancel my account and asked for refund. That was September 14 2009. They told me that I will have my refund after I send the package they sent me. On September 15, 2009, I blocked the debit card that I used purchasing their product. It was late when I realized that I am expecting a refund from Prepaid Legal to that account. So I called Prepaid Legal to request to make my refund deposited in my checking account and they said they cannot do that. They can only send the refund back in my debit card that I already blocked. They said it's in their policy. So I called the bank if I could cancel my request. But they said once I block my existing account, I cannot make it activate again. That left me no choice. So right now, I don't know how I could possibly get my refund back. I just can't believe that the one I'm planning to get involved with (Prepaid Legal) was the one who doesn't comply in our law! Is there somebody there who knows or can help me with this matter? I think Prepaid Legal should be out of business!

On or about the 1st of July 2009, I called the company and requested to cancel service. I was patched around to 3 people, until I was instructed I would receive a cancellation form in the mail that needed to be signed and mailed to PO Box 2217 Ada, OK 74821. I called on 7/20/09 and confirmed with a female that my letter to cancel has been received and that the services has been cancelled as of the dated form.

I paid for member services for 18 months, and upon request for services (They're very minor issues, and the firm indicated CA laws had been violated in the beginning.), I was unable to receive services because the law firm indicated they did not agree they would prevail in court. Upon service with an answer due in 5 days, I was forced to represent my self or buy attorney services at last minute.

The individual that I dealt with didn’t have my consent as well as the company to take more than $35 out of my checking account, and as far as I’ve seen, the company has taken more money out of my checking than I allowed. The amount that the company took out of my checking is $26.95. This has made me count on money that I thought I had when I didn’t and has made me fall behind on my bills.

I have had this policy for several years. I am entitled to legal defense benefits. I needed assistance in defending myself when I went for my defense benefits. I was entitled to 39.5 hrs of legal defense time. However, Ron Glantz of Glantz and Glantz interpreted defense very narrowly and insisted on a retainer for a necessary counter claim and 3rd party defense and forbade the lawyer he assigned to the case from doing anything aggressive in representing me, even if it meant my losing the case unless I paid him an additional retainer and fee that amounted to double the promised fee in the policy. Pre-Paid Legal, to date, has refused to assist me although benefits are only available at the designated firm.

I was served papers in Nov. by my ex - the day before going to court for child support hearing. It was an ex parte order - my daughter (12) was taken out of school and out of my custody - based on his lies and bs. I called Prepaid Legal - they said the referral off. was closed and would contact me next week - a court date was set for that following Thursday. I got a call the next wk. from an atty. 5 hrs away! I explained the situation. He said sorry, they couldn't help, and there were no attorneys w/ PPL in my area - the closest was 4 hrs away. So I wound up getting an atty. here in Carlsbad.

I called on January 30, 2009 to cancel my membership for both the Regular Family Plan and Identity Theft Plan with Pre-Paid Legal. I was emailed a letter that I needed to sign, date and fax or email back. I was told that I might be charged the February's fee as it takes 7 to 10 days to process my request. But not to worry, I would be reimbursed if that was the case. I both faxed and scanned/emailed the signed cancellation letter back that day. I did get an email confirmation back on February 2, 2009 confirming my cancellation. I was charged the February fees and took them at their word that I would be reimbursed. Pre-Paid Legal continued to make the automatic deductions for March and April.

My complaint is that no solutions are given regarding the complaints on Pre-Paid Legal not stopping charges for their services. It seems every complainer is making a mountain out of a mole hole, as the solution is very simple. If they wish to discontinue a bank draft for services from any company, all they need to do is the following and charges will cease: 1) Write a letter to the company you wish to discontinue drafting from your checking, savings, or credit card account. 2) Make copy of this letter and send to customer service where you hold the checking, savings, or credit card account along with a letter request to stop allowing funds to be withdrawn or charged from the company you want to stop payments to.

I canceled my plan by phone and thought it was done. This was in August 2008. My neglect was when I called in April, I was told that I needed to respond to an email cancellation that came to the address that they had on file, which I had changed since August. My bad. When I talked with them and gave the new email that I would be contacted at within 24 hours, I have not been contacted and the bill will go on. What am I to do? There is a charge of $17.00 monthly, along with the charge of the credit card.

I am writing regarding the unsatisfactory service you have provided to myself and my family, thus several attempts to contact you and discuss my concerns. I finally spoke to someone regarding those concerns, requesting a refund from the start of service but no refund was made, hence continuing to bill me. I was not aware of you continuing to bill me as this is an account that is not my primary account. It cost me about $900 since the beginning of my new membership and I received absolutely nothing. The attorney in Florida plead no contest when John ** pleaded not guilty, which cost us $ 220. Had we had known Prepaid Legal was without a doubt misleading, we would not have had a membership and John would have plead guilty (he was not going over the speed limit) and it would have been more cost efficient if we would have paid the ticket.

I have not been able to bring up this website on my computer. Are these Prepaid Legal Services trustworthy? I am a senior citizen and need to have the help of an attorney. I have not been able to contact this site.

They poorly handled a car accident and a worker’s compensation claim resulting in a low statemented. I then contacted them about an illegal firing from the state, which had fired me against the state OSHA laws and the Federal Whistle Blower Act. They wanted a $5,000 retainer. What good is Pre-Paid Legal if they get part of your settlement? I just contacted them about a malpractice suite and was basically told that it would not be financially feasible. This is against one of the largest hospitals in the area. In both cases, this would have been political suicide IN OUR LOVELY STATE OF NORTH CAROLINA.

My mother purchased Prepaid Legal to help me retain an attorney on 11/28/08. Prepaid Legal services took $25 out of her bank account. When I received my membership number, the attorneys that work with PPL refused to help me and gave me the runaround. I had to hire an outside attorney for the help I needed. When they sent their packet of info, I had it sent back to PPL. I wrote a letter asking them to refund my mother's money as she is a senior citizen and really can't afford the money. They did nothing for me and I returned everything to them.

I keep getting a recording from the Prepaid Legal automated phone #973-843-0059 and they're constantly calling my cell every minute or so and I need for them to stop cause every time I call that phone # back, it's a disconnected service.

On October 15th, 2008 I met with Ravis ** in Jackson, Mississippi. After talking with her in several occasions in reference to becoming an associate for prepaid legal, I explained to Miss ** that I was not interested in becoming a Prepaid Legal insurance customer because I was a paralegal and I could represent myself in most matters. Miss ** told me that it was a formality to join the legal insurance membership in order to become an associate for Prepaid Legal. I explained to Ravis ** that I would not consider the membership without first becoming an associate first. Miss ** misrepresented the Prepaid Legal company by telling me that she only need basic bank information and that I would not be charged for the legal insurance membership until I first became a Prepaid associate, and that she could go online that night and set up my Prepaid membership and that I could start making money that night.

I became a member of Pre-Paid Legal in 2006. I started having problems right away with them taking the money out of my account ahead of the scheduled time. That money was refunded to me and I didn't have any future problems with that. In April, 2007, I received a letter by the sheriff stating I owed for a credit card. I informed the sheriff at the time that there was some mix up but he said to just go to the court and file a written response. I did this and contacted my assigned attorney's office. I faxed the paper work to them and they wrote a letter for me to the attorney trying to collect. I continued to get letters from the collection attorney and EVERY time I got something I faxed it to attorney Jamie **. She told me that the collection attorney couldn't legally go any further because they had not produce the necessary forms showing proof that this was my debt.

I spoke with a customer person on 9/5/08 and received a bogus facx number (800-811-4543). They stated that the Bank has to send them verification that they took the monies - even though they did in fact confirm that they indeed did not and will not cancel this membership and CONFIRMED they were taking our monies illegally. After attempting to use the bogus number I then emailed them at the email address THEY provided. I contacted them on 9/11/08. I asked for their other 800 fax number and was refused. I was then told that the original above number was bogus and then provided another number (which is a toll number). I asked to speak to someone in that department-she stated there was no one in that department and I would not be allowed to speak to anyone. On 8/19/08 they did in fact send us a letter saying that they were having difficulties accessing our account (we filed a claim at the bank against them) and wanted us to sign the document to keep our membership going. I told them we cancelled it over 11 months ago!

Why have you not taken action again Pre-Paid legal services in OK? There are certainly enough complaints about their shady practices.

They took my money and did nothing for my landlord/tenant case. I now have to hire a private attorney to handle my landlord/tenant issues. Back in April they were supposed to handle legal issues I had with my son's SSI and they messed that up big time. It took 6 telephone calls to the attorney resolution department to fix. The secretary that was supposed to help me was rude and very ignorant. You would not expect that from a law firm!

I have been with Prepaid Legal Servive for about 3 years. I found that there services was not beneficial for me. They had also started charging me extra fees because I was trying to recruit other people. When I found that I was not getting any benefit from that either, I started trying to cancel. It has been over a year and they are still taking money from my account. I have did everything they told me to do, emails calls, etc. But they still have not cancelled my membership. They stopped it for one month and then after that they started it up again.

I joined this organization hoping to get cheape representation if I needed it but I'm having a hard time financially and determined this is one expense I could do without right now. I've tried to cancel but they told me to hang in and maybe things would change but they haven't and I'm having as much trouble financially as I was. I called today to cancel and they gave me some song and dance about some form to fill out on e-mail but there doesn't seem to be anything and they said they would put a hold on my bank account for 30 days.

They will not send me the information I need to cancel my membership, on 3/18/8 claimed they sent an email to me for cancellation and 5/7/8 gave me an incorrect email for cancellation and continues to withdraw money from my mother's account. I am left on hold for 20, 30, 40 minutes each time I call.

I requested advice on a personnel matter. An employee had increased her hours and fell into an overtime situation. I discovered the situation and sought advice from pre-paid legal.

I decided to cancel their services as I felt they take too long to respond and a couple of their responses did not seem to fit. As I cancelled they told me that there would be a 30 day cancellation period and then I would still have to send them a written notice. therefore, i will be charged another 17.00 and they are making go thru hoops in order to cancel. I feel that this is totally unacceptable on their part. I would not recommend their services.

Panel attorney for prepaid legal services, did not perform work as claimed, padded the bill, and then dropped me as a client while issues are pending before the court after being encouraged by the panel attorney to call discrepancies about his bill.

In an emotional moment surrounding a difficult situation, I signed up for this service. I have since decided that they cannot be of any service to me. I want to unsubscribe from the service. However, there does not seem to be any means of cancellation available.

This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is supposed to entitle me to an attorney referral within 1 business day. After 3 weeks of being able to only speak to secretaries and customer service clerks, I quit the service for lack of response on their part. The few attorneys I was able to talk to recognized the name "prepaid legal" and were anything but interested in taking the work. If they hear you're from Prepaid Legal, they often won't return the phone call. I've had other issues come up, and Prepaid Legal does anything but make sure that your issues are resolved, or that you found good legal representation.

I have been a ripoff victim. I had one of their agents convince me to get the idenity theft insurance and sign me up to be an agent. They stated I could make money being an agent and even convinced me to sign up to have one of thier websites to link my new clients to sign up online. I gave them 8 leads on people interested and signed up three of them. They stated after signing three persons you are an Associate. Now the head office states that since I did not sign up for the 'legal shield' also they were not able to give me any commissions (which was never told to me). And they stated I could not use the website that they charged me for (an additional $29.95 a month) to sign up new clients (which was also not told to me). Until I pay them more money to also get the legal shield added to my policy, they state they will hold my commisions from the sales or if I don't paid them by Dec. 31, 2007, I forfeit them. Please beware of there practices. They did not tell me the whole story on how they work, and that's the way they get you hooked!

In July 2006, I canceled my account with Pre-Paid Legal, Inc. I was told I would need to fill out a form which I did do and faxed back to the company. In August, I checked my bank account and verified that Pre-Paid legal was no longer taking money out of my account. What I failed to do was to check the months after this. Until 2 months ago, I never reconciled my bank account. I just deposited money in and knew about how much I had in there to spend and verify balances every now and then.

I consulted Pre-paid legal for work related advise. A year later I was informed that it was a conflict of interest. The attorney repeatedly lied to me. In an effort to help, I wrote letters to Indiana Discplinary, Pre-Paid Legal Ceo , etc. I have documents to support my claim. As a result I lost my job, benefits,wages resulted in mounting bills. My character was destroyed.

i applied at prepaid legal service on march 2 then on march 5 i had cancelled my membership then i had found out that prepaid legel took this amount of money from my saving account for the membership which the money was in a checking this left me with over drafts in my account and know they refuse to make it right.

This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is suppose to entitle me to an attorney referral within 1 business day. After 1 week of only being able to only speak to secretaries and customer service clerks I quit the service for lack of response on their part. The few attorneys I was able to talk to barely recognized the name prepaid legal and were anything but interested in taking the work.

In June of 2004, Pre-Paid Legal Services, Inc. received a written letter from me requesting that my account be closed and that I be added as an authorized user on my wifes account. I was told that a written letter was needed to formally close an account. I did just that. As a trusting customer, I assumed that Pre-Paid would do the right and legal thing by closing my account. To my shock and dismay, I now realize that Pre-Paid legal despite receiving my written request never stop debiting my account!

I subscribed PPL since August 2005 to get real estate contract paper review help. They gave me attorney referral service instead of giving the promised contract review service. I sent a membership cancellation notice via e-mail on 1 Dec. asking not to charge another month fee. I got no answer but charged on my credit card for the December.

I cancelled my account over the phone and was told that was all that was needed. Over the course of 8 months they continued to bill me 29.00 each month even though my account was cancelled. I didn't catch it because of the small amount and the fact that it wasn't listed as Pre-Paid Legal on my bank statement. I figured it was just something I bought that month. But at the 8th/last month that they charged me I had not even used my card for anything and I noticed a familiar 28.00 charge and immediately thought of that Pre-paid Legal.

I was subscribing to their service but received unsatisfactory representation so I told them to discontinue the service. They have continued to automatically bill me on my Visa card.

On March 24, 2005 I called & requested to have my legal service & theft idenity insurance canceled. I was told that my account would be put on hold for 30 days & they would send forms that I would have to sign & return. In the meantime they would not charge my account while it was on hold. On May credit card statement I was to have a credit from the month before & no further charges were to be made to my account. Upon checking my credit card statement for the next month, I found another debit to my account from PPL.

Since I was involved in a car accident, my husband thought that it would be a good idea to enroll. He contacted a repersentative Patty Thomson. She seemed very helpful but it was so only up the point when we enrolled. I had questions so I tried numerous times to call her once we were enrolled and she did not get back to us. Finally, two to three weeks went by and finally she reached us by then it was too late once I contacted a lawyer so the service would have been too late to take advantage of at that time, so I decided to cancel. I called the 800 number to cancel, and they told me that besides the call, I need to fill out a form and sent it back. When I received the form, I filled it out and cancel the services.

I filled in a request for information form on their web site. Two hours later a sales rep called me. He told me I could get a free 30 day trial which included one free consultation from the law firm I would be assigned to. He said in order to do this he would need my information including my debit card #. He assured me over and over it would NEVER be charged unless I decided after 30 days to join.

After my local prepaid provider was unable to make a simple title change on a timeshare in another state, I called the 800 number and tired to cancel what I considered to be a worthless service. They informed me that they would put my account on hold for 30 days and send a form to end contract. The form said I could email or return the form to terminate service. What they didn't say is that although my account reminded on hold they would continue to charge me for being a member.

I was recruited as an Associate Member to Pre-Paid Legal under, what I discover later, were misrepresentations, deceptive descriptions and fraudulent representations of Pre-Paid Legal, the company, and the opportunity. After I paid my fee with my credit card, I found out that the recruiting Director for Pre-Paid Legal, used my credit card to pay for the memberships of other people, without my knowledge or approval.

I looked up the Internet for Attorneys referral Services, as I needed a lawyer to represent me in a Small Court Claim suit, in Harris County, Houston, Texas. Mr. Ballard answered my e-mail, and offer me this Service with Pre-Paid Legal Services Inc. I gave him my check card visa, with the correct information, and he promissed a Lawyer was going to contacted me not later than February 27th, 2004, I contracted these services on Feb. 25th 2004.

I've tried to use the service three times for legal purposes. They will send a letter to the company, making the matter worse, and talking to you like your brains are under the bottom of your feet. The reason we get these company is because, (1).Some of us cannot afford a full time Atty. (2). We think that we will get legal help for $22.00, a month.

Every time I would call them to speak to the original person, who, by the way, was NOT an attorney, but a legal advisor, I would be put through an entire interrogation and have to tell the whole story all over again. When I would complain, they would tell me that I couldn't speak to the same attorney or his/her helper. That made me so angry. I insisted that I be allowed to since I didn't have the time to keep repeating everything and they woulkd keep me on endless hold while they conferred about me and how to deal with me, since I was making waves for them.

I inquired about this service last year and after giving all info required and tried to use the service that very same day I told them this is a run around and wanted to cancel they said 48hr to cancel or something and I faxed then a written request which after afew days they ask for that now this year they are sending me e-mails stating I am a new member and will be billed with my visa and the e-mail had my last 4 digits of my visa in it so they will be billing me and never can get anyone to fix this problem and I am about to have to change my visa card but this is not write because i have other people that need that number that i have aproved to bill me