LegalZoom Reviews

Called to cancel my subscription $160/mo. Had the PLLC name registered Jan 2022...signed up for the tax services...never actually used the LLC or services. Was told on their recorded line, that I would be refunded for the payments made so far this year, since I didn't use them. GREAT! I'm happier. I was just looking to cancel. 2 transfers later I'm being told "you are not allowed to cancel until January 2024, you have to complete the full year of payments." Never would I advise to use them, they created one account for me over a year ago, which my new accountant made and registered a LLC for me for $100...LEGALZOOM IS THE WORST. Stealing Money, take the win. You got paid to do a simple task one-time. Now you are greedy this is a shameful way to operate. I will go out of my way now to ensure no one I know uses LEGALZOOM for anything.

I placed an order in early March 2023 for an LLC ($299) and after a while with no progress being made, in mid-April I called their customer service team who told me that the order was still in progress and to wait while they file paperwork. Still nothing happened so I called back in May and they tried to get me to cancel and replace my order as there must have been a system glitch and that there has been no progress on my order since order creation. I will not do business with LegalZoom again as this is not the first negative encounter I have had with them. Do not use LegalZoom.

I am so frustrated with the service I’ve received at Legal Zoom. They promise certain timelines and nothing is ever moving forward…. Go somewhere else for 501c3 if you don’t want to go insane. I follow up with calls and that doesn’t help either.

Legal Zoom just made lose quite some money on delaying a ease and quick process in obtaining a product that they offer in their website. A error was found on the application and they never get back. I call them to fix and guess what, they did the same thing over again. After realizing that something was wrong due to delay I decided to call them to see that needed action, but they don't let you know. Seriously! I call them twice to fix the same error they did in a row, still waiting. Come on Legal Zoom? Lesson Learned.

They upsell on everything like for me I didn't have my DBA (doing business as) yet they told me I could add it later. I said ok. Now they want to charge me for that as well. They have hidden fees for everything. Do yourself a favor and go anywhere else.

Got a refund for LegalZoom's registered agent after I switched the registered agent over to myself. As stated before the company is great for setting up your business. It's very simple. But just watch out for any future subscriptions that may be attached to it.

They make it seem like you are only paying $1 for an LLC but then in the small print it says that you will be charged $250 to make them a registered agent for your company. My receipt had $1 as what I would be paying and my balance was $0 but then I was charged $250 a day later! So messed up. When I called to get that refunded the lady on the phone was so rude telling me that I was the one that messed up. She gaslit me into thinking I made a mistake but when I went back and looked I was right. Don't use this company! They are incredibly sneaky about getting money from you. You can be your own registered agent for free!

LegalZoom does great business and provides real value to their customers. Tim was awesome! He was extremely supportive and excited about my business, knew things in fine detail about LegalZoom and the options, and offered lots of value to me and my company.

I recently used Legal Zoom for one of my business needs and I'm so pleased with the service. The website made the process of forming an LLC so easy and stress-free. The customer service reps were helpful and knowledgeable and guided me through each step of the process. Their prices are very reasonable and they gave me a discount when I mentioned that I was a returning customer. I highly recommend this service to anyone who needs to set up a business, draft a contract, or obtain a trademark.

Legal Zoom is the way to go when you are considering starting a business. The agents are there and are very helpful in assisting you in the venture you have chosen. There is so much information available to pinpoint the direction you need to go in deciding upon the various aspects of your business. As you decide about what your business should look like or if you need to add on certain aspect later, Legal Zoom is there to give you the guidance you need.

Truly very easy and well guided by the representative. Very polite, patient and respectful. I would gladly recommend Legal Zoom to others based on my experience with the representative. Well done. I will use it and sign up for more products.

I contacted Legalzoom to get assistance with my inactive business which I started years ago. Life happened and I could not focus on the business and getting it set up properly. I had gotten a little behind on my fees. After a recent layoff and having the time to focus on what I wanted to do, I wanted to keep my business, keep legalzoom as my registered agent, but I also wanted to change my business name and the vision of my business. Michael was my agent and he was sooo helpful with providing me with solutions for all three and letting me know it can be done. It allowed me some breathing room with limited resources and a new way to getting the ball rolling on my business milestones. I've been with Legal Zoom for four years, have recommended them to others and I don't see myself ever starting any business and not leaning on their services.

Legal zoom offers incredibly expensive tax preparation for small businesses hidden behind a deceptively worded "monthly" fee you can only cancel once a year. And if you ever do cancel they may refuse to do the taxes you already paid them for. At least they did for me. The service is also terrible. Incredibly unresponsive customer service. It would probably be easier and faster just to do your own taxes. Basically a scam, do not use.

LegalZoom used to be very reasonable in filing Trademark applications, we did a few of them by them. Recently, they increased their prices and they have an Attorney of theirs help with the Trademark application. The USPTO requires one to register the use of the Trademark between the 5th & 6th year and again every 10 years. When we contacted LegalZoom to do the USPTO Registration, they said that they don't do those and we should contact an Attorney that does Trademarks. That is very unfair, If they process the initial Trademark application they should have attorneys that do the USPTO Registrations as well.

We hired LegalZoom for filling a Trademark. From the beginning, their focus on filing the application as quickly and easily as possible, and used a cookie cutter approach. They tried to talk us into trademarking the 'logo' instead of the 'name', because it's easier. We pushed back and went with trademarking the brand. Then as soon as USPTO had questions about our application they dropped us as client, because going back and forth isn't worth it for them. They are like the Fast Fast Food industry except it's with legal work. In the same way, fast food it's unhealthy for you, their hiring them can be very costly.

LegalZoom told me that the registered agent service I hired was not on the Texas state registry as a registered agent and that they were in "bad standing with the state". LegalZoom offered their Registered Agent Service instead. After contacting the Texas Secretary of State, it turns out their statements about the other company were outright lies. There is no state Registered Agent Registry and there is no such thing as a registered agent being in "bad standing" with the state of Texas. The woman at the Texas Secretary of State office explained that they get these questions every day from LegalZoom clients. She recommended I consider if I want to use a company that provides false information to try to sell their services. LegalZoom has a business name that sounds official and "legal" but clearly they border on being criminals more than legal... I say AVOID THEM AT ALL COST.

We used LegalZoom to register an LLC in Delaware back in November 2022. Everything started out fine, but a "paperwork error" when they filed for the LLC meant that the business was deleted. There was no notification to us and we were trying to launch a new business that is seasonal in nature. It was only when we attempted to set up bank and merchant accounts in January 2023, we noticed that process was failing because the LLC did not exist.

My experience with Marlena was pleasant, she was patient, informative and professional. It's important to keep the human experience. It makes a customer feel like the company truly cares about the success of their clients. All of the agents I've spoken to have all been great to work with.

Legal Zoom is an easy process. They have great customer service. The cost is reasonable. I would use them again. They are readily available to answer your questions. Terance in particular was very helpful in explaining the process. My cousin recommended them to me, and I am grateful that she did!

Easy process for a delicate matter. The cost was more than I expected. However, I was lucky and received help from a Legal Zoom representative. It took less than twenty minutes. He even gave me his direct line so I could reach him whenever.

LegalZoom took my money in September for a corporation filing. In November I called to check the status and they told me I needed to email my license. I stayed on the phone while the employee of legal zoom received my license. She told me she received it and pushed it through so I should be receiving my package in the mail. Z now we are in February a whole new year. I have continuously called legal zoom. Today they told me they were pushing that license through. I waiting all these months and they simply forgot to push my license through although I called multiple times and they said it was being mailed and everything was done. The worst. Never emailed or called. Nothing. I asked for a refund and they stated because it was after 120 days they could not. It’s after 130 days because I’ve been waiting for legal zoom. Scammers.

The worst company. We are a law firm and we are stopping working with LegalZoom. Four weeks after the start, our case (LLC creation) has made absolutely no progress. However, we paid for the premium service. Each time, LegalZoom tells us that there is a problem with the registered agent. This would not be accepted by the Florida administration. Ok, but it's up to LegalZoom to sort out beforehand. It's up to you to check and give us instructions. But that's not the worst. What's worse is that when corrective information is sent to LegalZoom in response to its emails, they are not read. The customer must then spend long periods of time on the phone to let them know that he has sent them an email. It's not serious, it's not professional. We lost money and time.

On January 3rd I purchased the help of Legal Zoom to set up my LLC. I made the mistake of purchasing a founders kit from them for $70. I never received it. I received a paper folder with my documents. I have called four times and submitted requests online several times and I cannot speak with anyone from the United States and nobody has helped. They all tell me the same thing, "it is being reviewed, we will get back to you" but nobody ever does. I would advise not to use LegalZoom as their customer service is terrible. I will never do business with them, I initially wanted this founders kit but now I just want my $70 back.

I had a very pleasant experience with Representative Damon, I had misunderstood something on my document and was very confused about it. Damond was very helpful and patient in explaining the situation and simplified it so I could understand. I recommend LegalZoom to anyone looking to start a new business.

I did not file the annual report and she was so excellent take care of my profile. I forgot and I did not know the My annual report is in January 1 of every year and the audit things on a May and October and she was so good. She took her time and she perfectly explained it to me a month I have to pay. She explain it how much each separately and it was excellent and I’m so happy she was helping me. Thank you for everything.

One more thing off the list... Very happy to have chosen Legal Zoom and I feel like I received a very well rounded product/service for my money. I don't have time to waste so I'm very pleased with how streamlined the process has been so far with LegalZoom to go from Sole Proprietor to S-Corp.

I spoke with a LegalZoom agent about highlevel tax implications of my LLC. He sought to understand my business - and answer my specific questions. He did not try to oversell LegalZoom's tax plans - but instead let me know that they were an option and available to me at any time. This helped build my trust with LegalZoom so much that I am here giving it a THUMBS UP! review. I highly recommend.

They finally did resolve the issue and I am thankful.

I have using the divorce and platinum service since April 2022. It is currently December 2022 and the service has been a nightmare. It takes days or weeks to get a response and this has been by far the worst customer service experience I’ve ever had.

I opened an account with LegalZoom in November 2022 and paid LegalZoom $360 (3/mth installment) for an LLC application. I provided LegalZoom with the correct information/address of my LLC location in Bridgeport CT. LegalZoom submitted an incorrect address to the Secretary of the State of CT and blamed the state of CT for the incorrect address. When I contacted LegalZoom, they promised to make the correct address change in 10 business days. I never received a response from legalZoom about the correct address change. When I contacted LegalZoom 17 days after, the correct address change was still not done.

He is an exceptional employee with professionalism. His knowledge is extensive but concise and he shares it in an understandable way. Not even my attorney followed up as Earl did. Please know you are lucky to have him. Lori A **

Closed my nonprofit long ago, Legal Zoom was helpful and diligent in helping me with tax filing, state and Fed documents and providing Dissolve Filing. There was hoops to jump through with government agencies and Legal Zoom helped close those loops, thank you.

Excellent knowledge of services provided and good personal communication skills that made you feel professionally treated. His ability to understand my job goals help me plan the correct LLC! The time the agent spent was very easy going and comfortable with no forced agenda!! Would highly recommend Anthony **!!

I am so happy we chose to go with LegalZoom. Everything is explained clearly, and we know exactly what we need will be taken care of well. They are kind and supportive of new business owners and have a streamlined process that makes everything less intimidating.

Very good people to work with excellent job. I had a good experience with them. I asked a question and she help me figure it out with no problem. I love working with them. She was very fast and got straight to the point about it. I had no problem at all.

What a phenomenal experience! Toni was great and took her time explaining all my inquires. She was very knowledgeable and professional. I was a little intimidated but as she began explaining to me in depth I quickly felt comfortable and started opening up by asking questions and this made me feel very comfortable. I felt no pressure from her and totally felt she was truly there to help me.

One of the easiest and straightforward services I have ever used. I am dyslexic so it's hard to do tedious paperwork and Legal Zoom took care of everything for me. So happy someone like them exist in the business world. I would recommend them to everyone even considering opening a business.

I appreciate Aveline’s knowledge on the products and services she shared with me to make sure I was getting the best value for my money! I will be in contact with her throughout my journey! Thank you Aveline, 2023 is my year! Excited.

Excellent job done, very helpful, very knowledgeable and very informative. I received what I needed. Jennifer was professional! She was very kind and took time patiently and answered my questions, She even directed me to the right representative to solve my problem.

I called LegalZoom to purchase their “Trademark Package” for $599.00 on 11/08/2022. The very first step of the package included a phone call after payment on November 10th 2022 that LegalZoom set with me from 5:05 P.M. EST to 5:20 P.M. EST with Anna (Appointment ID: **). I waited for hours and no phone call from LegalZoom per their scheduled time per their email. I called in at a later time that day to cancel my package because they literally did not follow through on their scheduled phone call which was the very first step of many in their “Trademark Package.“ So, I have been waiting on my refund (7-10 days) and nothing has posted to my credit card.

Great customer service! Provided me with all the information needed for the success of my business. Juan also provided tips and tricks to save the most amount of money a year in taxes. If I ever need any more information I would give him a call.

Great experience. I would recommend LegalZoom to all my friends and family. The agent was very helpful and knowledgeable. I'm very happy with the level of customer service I was provided. I plan to use Legal Zoom for all my future LLC purchases.

Andrew was such a big help explaining the procedure and what I need to do and made great suggestions. I never had so much fun discussing taxes. He is very knowledgeable about a subject that I know little about. Not only would I recommend Andrew and Legal Zoom, I actually have

I had questions and some concerns about forming my LLC, deciding what tax election to choose, and learning about the ways in which I could save, but Josh answered them all with accuracy and clarity. I definitely recommend LegalZoom consulting!

They were able to lead me to the right place so that I could get my information...I explained that I had had a death in my family and wasn't sure what needed to happen next...They were very professional as well....and I was able to move ahead with the process. I would recommend them again.

Legalzoom takes the guessing out. They offer so much to starting & running your business. The price is pocket friendly for all you are getting to have a successful business. If you haven't started your business yet because you don't know where to begin, well look no more, legalzoom is the answer. Give them a try! You won't be disappointed. I'm so happy my business partner and I did. Less stress here!

Aveline called me within minutes of filling out the order and she was extremely positive and helpful with my LLC formation and questions! I would recommend this company as they have a reputation of 20 years helping people like me work simply through the process of starting a business.

Working with these people you will feel the confidence of knowing exactly what you need being taken care of. I would recommend it 100% to do business with these people. It wasn't just a whole bunch of sales pitches when I asked questions. And also when I needed to know some things she took the time to stop and make sure I understood before hanging out. They went above and beyond what would be expected of the normal company or business. As an entrepreneur it is good that have support that you can depend on.

I'm very grateful and satisfied with the services offered by LegalZoom. Timely responses and delivery of product, thoughtful follow up and insightful advice. I'd definitely recommend to anyone wanting to launch their business and not worry if there's anything you missed because LegalZoom has your back

The Legal Zoom Representative Charles was polite, courteous, knowledgeable and professional. Legal Zoom is a very good and cost savings service (compared to going to Attorneys) to prepare Legal Documents for individuals like, Will, Power of Attorney, Health Power of Attorney, etc. The Forms are easy to fill and they offer excellent guidance. Legal Zoom Attorneys review the Documents and offer excellent advice. Thanks!

Just all around professionalism from Cynthia. She makes you feel important at the same time she goes up above and beyond to cater to the needs of her customer. Very rare nowadays. I would recommend her as well as LegalZoom to all of my friends and relatives.

He provided me with the needed information and guidance! Appreciated the insight along with providing me with a consultation with a CPA for my tax concerns and for any other guidance that I will need for my business. It was great talking with Matt and really do appreciate the information provided by him.

LegalZoom made it SO easy to register my LLC and start my small business. They offered so many services along the way and explained WHY I needed them so I could make best decisions for myself. The best part: LegalZoom followed up on the free services included in my order, like a consultation with a tax pro. I knew it was offered to me but, with all of the other exciting things about starting a business, I wouldn't have scheduled it myself. When I got a call reminding me to schedule that consultation I booked the appointment right away and I was able to check some important stuff off my list that I would have otherwise left until the last minute and been stressed about later. Damien (the person that called to schedule) and Christian (the tax pro) were amazingly helpful. 10/10!!

The agent was professional and was knowledgeable in the services they offered. They tailored my experience with my needs. I will definitely recommend Legal zoom to my friends and family. I thought the prices were reasonable and the installment plan for some products was exactly what I was looking for.

From start to finish they have kept me informed on the process of things. Giving me help and advice on how to get things done the simple way. Understood my vision and business plans for the future. Would highly recommend to other starter up companies or business.

Second time using Legal Zoom. Platform is easy to use and then you get helpful professional follow up call. Mine was from Jackie who is totally stellar! She was smart, creative and informative. I turn to Legal Zoom and recommend it to all my friends and colleagues.

I called LegalZoom to start an LLC. I went through the process online and it was very easy and straightforward. I then received a follow up call from an onboarding agent who wanted to review my order and give me information on certain topics in my order. The agent was very friend and highly knowledgeable. He went through each of the choices I made in my order and provided me with insightful information on choice. As a matter of fact I ended up changing my order base on his advice that help move it faster and save me some money in the long run. So far a great experience!

Thank you with your services. Help me a lot. Keep up the good work. So happy you have all my needs covered. Also a plus with my personal tax and business. It's good to have experience people who has your back. God speed

They answered all of my questions. Your representatives helped me out with setting up my first business LLC. They were very kind and professional as well. I spoke to Josh ** and he was a great help with answering all of my questions and reached out to me about the 30 minute consultation.

This is a TERRIBLE company, do not be fooled. Their false advertisement is a lawsuit waiting to send them bankrupt. DO NOT PAY the extra fee for the expedited process, it is just a way for them to legally steal your money. The employees are great but their general manager and operations manager should be FIRED! The company runs terrible, they do not do what they charge for and end up making you file claims with your credit card company. Use any other option available other than LegalZoom, they're TERRIBLE!

Legal Zoom is great! They make the process of starting your own business comfortable & safe in their hands, highly recommend! Really easy to get in contact with them when you have questions, they will be there!

Opened an LLC with Legalzoom and wasn't too sure what to expect. Received a call very Quickly from Jackie and must say that she is very professional. She took her time to go over everything and did not rush anything. I am very happy with my decision to use Legalzoom to set up my LLC.

The registered agent was excellent. Answered all my questions to the best of his knowledge. Did not however dare to step outside what he was legally obligated to do, answer any further questions having to do with registering my company for specific tax purposes. Great job but nothing above and beyond.

Before you sign up for LegalZoom get your own registered agent or become one yourself (super easy) or they WILL charge you $250+ and waste hours of your time. Recently set up an LLC and they didn’t charge for the agent in your initial billing cycle they sneak it in after they’ve signed themselves up at it and submitted it to the state (too late to change). I was assured once it was submitted I could switch it over to my own and they’d refund all my charges. Currently in an over hour wait time becoming increasingly annoyed as they tell me there will be a charge to amend it and transferred me to another department when I complained 0 stars.

it was an extremely pleasant experience, not automated and monotone. It was good to talk to a human, and not a scripted robot. Melissa was professional and got me the information that I called about. It was a pleasure to speak with her on the phone.

Thanks again Adam!!!

Very Helpful and Informative. Being a first time business owner all information and advice is appreciated. I learned about Registered Agents, EINs, Trademarks, etc. Now I’m looking to take storm with my business, and fulfill my desires of inspiring others throughout the world. Hunter is a great representative for Legal Zoom.

Great experience! This is my first LLC and I was so confused. Cesar helped me along the way and made me feel excited and confident in this process. I would recommend using LegalZoom to anyone regarding business related things. They make it simple and easy to use.

Michael was an awesome representative. He took the time to explain everything. Wasn’t pushy. Called me back when I was ready and helped all the way. He helped me and my family get on our way to becoming our own business. Thank you.

I called LegalZoom because they set up trademark from the beginning and I was pleased so contacted again for a question about our trademark. Continued to use renewal. We did not fully understood what we had to do. So I contacted LegalZoom for answers and they helped us.

Helped me understand what was due and always figured out the situations. And if she wasn’t sure she contacting leadership and got back to me quickly as possible. And looked up what I had to get caught up to current status to help me with my renewal and dropping legal forms.

Our agent was very helpful and knowledgeable. Misty walked us through all the procedures to start our cleaning service. I had several questions for her that were answered in a fashionable matter. Superior services and customer satisfaction. Go! Legal Zoom!

Bailey helped me all the way through with my trademark orders. Made it simple and quick to get everything done. Helped me schedule calls with the attorney at a time that worked best for me. Would recommend Bailey every time!

My agent Erica was amazing. After my phone call with her. I knew that my business was set up for success. I don’t feel like I am on my own because LegalZoom has my back. I would recommend LegalZoom to anyone that wants to start up their business.

Legal Zoom is a far easier way to go for most legal needs that one may encounter in their lifetime! Finding the right lawyer for you is a process. Why wouldn't you start with Legal Zoom! Trust it! I do!

Matt walked me through it so perfectly! I really appreciate his ability to do so through the phone. He reassured me & was excited with me about my business-to-be. Such a pleasant voice to listen to too! Thank you! He deserves a raise.

Legal Zoom Customer Care is very fast and efficient. I made revisions to my will and needed to make corrections and the customer care rep. Jon was very helpful and asked the right questions. My changes were made promptly for my review.

John was a great help to me! He helped answer all of my questions and explained it thoroughly in a manner for me to understand. It really left me feeling a lot more confident about going through with the Legal Zoom process. I would highly recommend it to others starting their business endeavor.

Mariah is professional and patient with what I was trying to resolved. Hopefully, with the issue I have going on with Franchise Tax Board will be solve. Received a notice from FTB that I haven’t filed a 2019 tax form.

A friend recommended LegalZoom and I'm so grateful. It is so overwhelming to start a small business and I did not have to navigate government red tape and my license came quickly. Legal Zoom kept me informed on the progress of my application. I also appreciate all the additional services that are offered including a website and tax consultation.

I worked with an agent named David. He was extremely knowledgeable in helping me revise my Living Trust. He was kind, patient, polite and helpful. The website was very easy to navigate and concise. I highly recommend LegalZoom.com and if you are lucky you will get David as your guide.

I processed a LLC business with LegalZoom back in April. They were quick, efficient and the associates are extremely knowledgeable about the process and the implications (taxes and liability). When my wife and I considered updating our Estate Plan (Wills (Last and Living), Powers of Attorney and Health Care Directives, we are turning to them as well for the same reasons.

Filing for my invention patent was very challenging and stressful to say the least. John ** sales specialist knowledge and was very much appreciated in helping me navigate the process. Thank you so much. You made the experience much easier.

Super nice and helpful rep! I had a few questions and I was overwhelmed. In about 2 mins we found everything we needed to start my business. I was able to start my business with ease because of how helpful and friendly the reps were

Sandra was really helpful with getting my revision taken care of. She was very knowledgeable about the issue and really quick in resolving it! She sounds like a great asset to legal zoom!! I was afraid I was going to be on the phone for thirty minutes and she had my issue resolved in less than five minutes!

10 out of 10 would highly recommend Stacy. Very professional and quick on the job. She help me solve every issue I was having with documents and answered any of my questions that I had on the spot. Won’t be asking for anybody else but her from now on.

I had an issue that would have stopped my business get out the door and it was taken care of and now I'm in business. They did a great job on all that my business need to get up and running smoothly and am very glad I chose them.

Kathy was really wonderful, professional and fun to talk with. I am a first time business owner and she was very patient with me. She made me feel comfortable and assured that LegalZoom has everything I need. Overall, since I signed up with LegalZoom, they have been very responsive and helpful.

Jenny was great, she was able to locate my account and cancel all recurring charges and services applicable after terminating my business. As a Legalzoom representative, she made closing my LLC and Registered Agent services fast and easy. Although I was charged for the year prior without my knowledge, I was able to have her refund this year's charges.

LegalZoom is great. Their customer service is outstanding and their quality in providing service is of the utmost. I have nothing but good things to say about them. Every time I call or have an issue they are able to immediately resolve it.

My experience has been phenomenal. I really appreciate the support. He helped me understand a lot of key information that I didn’t know about. I pray my business gets off the ground after I receive my LLC. Other than that I’m great for the opportunity to work with you all.

This is not my first time with Legal Zoom and they are at least as incredible as any "immaculate conception" and they are visible! They save me so much time and tons of money that would otherwise fill the pockets of some unknown attorney who would no doubt be charging me by the by the millimeter for the pencil scribblings that he would make while I could be taking advantage of the ease with which I have now formed another Corporation. Talk about Money saver/Time saver. It will always be Legal Zoom for me! Thanks Guys! You added to the pleasure of my day, and weekend, and this week and this month. That has to be enough for now!

If ever in doubt I highly recommend Legal Zoom to of an assistance. They're generous and firm with every question you may have. If not able to answer your question. They will proceed to point you in the direction you see fit.

They auto renewed me after one year for $249 taken out of my checking account. When I tried to cancel my subscription, they said I would need to change my registered agent from Legalzoom to someone else which would cost me another $160 for them to do it. I did it with the state of Alaska for $25. They still haven't cancelled my subscription or given me a refund.

The representative was knowledgeable, as well as polite. They stayed in time with me on the site while on the call. Proficient in their explanation of the product and services provided as well. They understood my needs. And were apparently well trained, too. Thank you.

Introduce me to a great plan with handling taxes quarterly and end of year. Also set me up with a CPA and info on a registered agent. Agent provide with info around the clock. I feel like I'm in good standards and great hands using LegalZoom.

Excellent professionalism, experience & knowledge! Took care of issues within minutes! They reviewed my case as I was on hold & kept me posted. The website shows status of the order & is a very good to login in daily.

So far so good! I’ve had 3 very great LegalZoom representatives thus far. Sebastian was kind and extremely helpful! LegalZoom has helped me in so many ways. They have allowed me to have a clear and free mind while dealing with business products.

The best help in getting your business started with all the steps needed for Secretary of State. I learned a lot with just 1 phone call. I recommend the company to everyone that needs help with their start up business.

This is my second business started through LZ and it’s been a great experience as usual! They make the process easy and they have everything prepared and ready for you to operate a successful business! Thank you for everything LZ

Legal Zoom makes everything easy and affordable. We've had a great experience working with them. Setting up the LLC was a breeze and anytime we have questions, they respond immediately. I would recommend Legal Zoom for any type of legal document need, it saves time and makes hard things easy to understand. Their agents are very kind and professional over the phone.

The Agent was professional and patient and provided assistance in all questions and concerns and even went above and beyond. I had a lot of questions and needed information and she was able to provide the info in the portal and helped me get all the documentation I needed.

Stacy was a wonderful individual! I could tell that Stacy really cared about me as a person/customer and that she really enjoys her work. If all of LegalZoom‘s representatives are like Stacy I will have no hesitation recommending your company to everyone that I know! Thank you Miss Stacy. Your kindness and your professionalism brightened my day and made my whole week Happier!!!

I am opening a new business and turned to LegalZoom for help with that. Dylan helped me through this process, doing so quickly, efficiently, with knowledge of all the that I needed help with and at an affordable cost. If I should need to add anything or have questions I am able to return to LZ for customer support at any time. This experience has been a great one!

Legal Zoom has been our 1st choice to work with regarding all our legal matters. Their staff have always been so gracious and helpful to work with. Their diligence to complete every process has been excellent. I have always been amazed at how informed and up to date with CA laws they are. I believe you will make Legal Zoom your go to as well. Pastor Gary

I went to search for the name I want to trademark, the cost at Legal Zoom? Starts at $199. The cost on other sites including the US patent office? $0! They charge you for a free search so if they rip you off at the start, where else are they doing it? Hard pass for me.

I hadn't accessed my account for a long time. The agent's knowledge, ability to to communicate, and customer service made my experience noteworthy. He did outstanding! I would recommend Legal zoom to anyone that may have need of affordable, professional, and courteous service in legal matters.

Received a follow up call within the time frame I was told. Wife and I were given the information that we asked for and were told that if any further questions should come to mind, feel free to call back.

I have nothing but praise to the way LegalZoom guided me when filling for my LLC. The associate who called me was extremely knowledgeable and patient. Could not be happier with the results. Thank you LegalZoom for doing an excellent job and making me feel in control of my future Business.

Marsha helped me update the article of incorporation for the Non-Profit org and advise me to follow the process step by step. Marsha was very professional and courteous. That was very helpful for a new customer who did not know anything about the Non-Profit org.

In a time that I feel customer service has taken a back seat to a bottom line profit margin, I truly appreciate the care and concern every agent that I speak with gives to me. They have multiple services that are geared to professionally help the small business get their feet wet without sinking into the middle of the lake. - Thanks Legal Zoom.

The phone agent was extremely helpful and comforting because she was able to make conversation on various topics. She was able to answer my questions and resolve the issue very well. Excellent experience with LegalZoom phone service! Also wonderful to talk to human within a reasonably short period of time. Many people need this type of service.

We needed help resolving a question, everyone was super helpful! The agent I worked with was kind and knowledgeable! We have used LegalZoom several times and will continue to use their services. We use them for a for-profit business and a 501(c) 3. If you need help we highly recommend LegalZoom for need establishing a business or non profit.

They will not stop a payment plan of $159.00/month although I'm struggling financially and let them know that and tried multiple times with multiple people to stop it. They don't clearly let people know that you are locked in for 2 years. If I don't want to give my money to a company I SHOULD BE ABLE TO MAKE THAT CHOICE. THEY WILL NOT STOP THE PAYMENT PLAN AND CONTINUE TO STEAL MY MONEY WITHOUT MY CONSENT. I spoke to the what she said was the only person I could talk to about it and she started getting very rude all because I couldn't afford their payment plan anymore and want to cancel it. Disgusting. Absolutely horrendous customer service. Especially during difficult times like this.

You Guys Have Great Personnel Working at Legal Zoom. My rep was fantastic! I would refer more companies to join! I never had a bad experience with Legal Zoom. Legal Zoom is one of the best investments I have ever did. Thank you.

I needed information about the NV LLC I currently have and if I need to create another one in California and Arizona. Meredith ** was able to give different scenarios and costs. Which will help me to make a sound decision when I’m ready to do so. She also followed it up with a detailed email for my records. Great job. Looking forward to working with her. Will recommend her to others.

Robert was amazing! He has a great bright personality, he was helpful, he answered all of my questions and needs and went well over and beyond to help me. Thank you again Robert for your help. Absolutely amazing person!

Had question about changes and my representative was very polite and very knowledgeable and took the time to help me with my questions. I would recommend them yes, For the price you get quality service. I have used them twice and was very satisfied.

Both Cynthia and Shelby were patient, very resourceful and looked into all of our questions to give us a more accurate answer. Making the process so much easier. We are very happy teaming with you two and your company. Thank You.

I had a questions about taxes. Cam directed me well and got my scheduled with a consultant quickly. The reminders and follow ups are great with Legal zoom. If you are a small or local business, I would recommend legal zoom.

We had to make a correction on one of our wills and Adam guided us and helped make the process easy. He helped me go thru the process online to make the necessary corrections. He was very helpful. It was handled quickly.

Christian was extremely knowledgeable and professional. Christian was wery concerned about my needs. Representing Legal Zoom very well. Definitely pleased. Christian is who I will ask for from now on. P.s. Christian was spot on with the appointment time. Rarity in this time and age.

Step by step instructions helped tremendously, zipped through the process, had one questions and was given answer as well as direction to page to read more information for myself. Thank you! Very helpful answers given through Chat. Not stressed out at all. Great experience.

My order was dated back in 2014. The link to download the compliance package was no longer working. The agent who assisted me took great care and time to ensure that I received the information that I needed. I greatly appreciate her patience and professionalism. Thank you.

Chris was very knowledgeable and professional, very helpful in helping me stay compliant to California law & ordering supplies. Thank you Chris, you're Awesome. I would highly recommend LegalZoom Based on my years of experience with LegalZoom and the awesome rep Chris.

Great customer service. Very polite. Thank you for your help. He made my day less stressful. Tomorrow, They are very professional staff. I will always turn to LegalZoom for help. Again Thank you for your help. Have a wonderful day.

Very friendly and thorough. Explained everything very well and went the extra little bit to ensure fully understood product and all that it entailed. Made sure everything was understood properly and over all had a good experience. Would definitely recommend.

Every step of the way Kirk was there to help me. Extremely Professional. Hard to find service like this these days. Kirk did everything in a way that will increase the successful outcome of my business. I will definitely be using Legalzoom again in the near future.

I wanted to change ownership. Kayla, the agent at Legal Zoom was very friendly. She checked for information on the state's website that I didn't know. She knew what I needed and fixed changed everything. She made it very easy. That was very helpful and I didn't have to call again.

The process was pretty straightforward. Simple simple and easy to navigate. The follow up from Legal zoom was great. I gotta call within 5 minutes of my purchase to go over my options and how I can best get the most out of my purchase.

Jerome directed me to his associate better suited to handle my situation. The answers he was able to provide gave me assurance that Legal Zoom had a team ready and available when needed. First time LLC with a lot of questions.

Legalzoom is my go to to form entities. Customer service is always pleasant and helpful. Anytime I called him the wait times are short and the customer service representative those work hard to get the job done. They really do seem to care. Highly recommend.

Despite the fact that Tiaira had to contact another employee to help me, she did so in a most timely fashion while being both apologetic and most friendly during the short wait. She solved my first problem efficaciously. I was not aware of a bookkeeping error, and Tiaira pointed it out and told me how to solve it. A pleasure!!

I gave Legal Zoom is a five star because they have been prompt with every issue that I pay. I receive my paperwork at a timely manner And their agents are very professional. I would recommend Legal Zoom to any and everyone.

The customer services was really good and every time I call the agent always knows what he/they/she/them are doing. I really appreciate this company. They always get you the answers you need and it’s always in a timely manner!

Had an excellent customer service experience with Kenny G at LegalZoom. Felt like we were old buddies while he expertly and quickly resolved all my problems. would HIGHLY recommend LegalZoom to everyone. - - -

Had a great experience. Was helped out with my issue in under 10 mins. Great work!! I have been around to see how many other companies operate but none like this one. They are top tier. I will definitely be coming back to get more legal things done. Thank you so much LegalZoom.

As a first-time business owner, it has been helpful to have the tax information broken down without all the financial jargon. It also gave us a solid direction for the next steps and how to move forward. I like that we can have all our needs met in one location from filing for our LLC to Quickbooks to understanding taxes as a new entity.

My agent was a lot of help. Helping me understand the ends and outs of owning a small business. I would refer everybody I know who wants to start a small business to come to LegalZoom.com. To get help starting their dream.

No desire to help. Burn you for your time and money… I've been in contact with this firm for a good while and when the tough gets going to make ends meet they ghost you and let you pick up the pieces where they have left off. Super unprofessional…

A true professional. Showed Patience and understanding. Very willing to answer all questions and easy to understand all products. She brightened my day. And made Legal Zoom worth recommending to others. Thank You for an excellent product. You can't go wrong with them, you get better. Keep striving to be the best.

They handled everything very professionally. I appreciated the help with my changes. I will return again for further legal documents I’m sure I will need in the very near future. Through Legal Zoom it doesn’t cost an extraordinary amount of money like most lawyers charge which is ridiculous. The last quote we received was over $600 and I my good friend told me to use Legal Zoom.

It was a quick and easy process to create our last will and testament without a great expense and time. The customer service I received was excellent and timely. No fuss, no muss! I would highly recommend Legal Zoom to anyone who needs legal products but don't need the services of an attorney and the expense involved.

I have been going through a rough patch in my life and was not sure what to do anymore. Jackie came through like a champ putting my mind at ease. Please make sure that you take care of her because she is family now to us!! Do Work!!

The site helped with what I wanted when I wanted! I wanted a Will and received it in a timely fashion and when I was done with their services there was no problem with canceling. When canceling Dylan was very helpful.

Our company has used them for many years, since we became a LLC in 2011. They do a good job of keeping us informed, as to required filings, payments and other responsibilities we may have as a LLC. There representatives are always knowable, professional and pleasant to deal with. Appreciate all their help, not being experienced in such things.

They are effective and efficient and knowledgeable. Offers a vast number of products for most legal needs. And at a reasonable price. They have good attorneys to connect you with at your own personal needs. I highly recommend them. Legal Zoom is a good company that helps the public.

Throughout the call I was nervous, simply due to me being a young person starting their own business. Although the specialist was very informing anything I need more information on he gave me without any trouble. So once again I hope everyone considers them

I didn’t realize how fast I could have my business up and going and how much knowledge the person I used Joe* Had in store for me. Everything went great. It was fast. Now I have my business legally ready for upcoming business. I really appreciate the service and the timely manner they offered.

Legal Zoom has helped me a lot setting up my small business. The agents that assisted were professional, helpful & friendly. Their advices and services are just exactly what I needed and their responses to my queries are quick, sensible and helpful. I highly would recommend Legal Zoom to everyone wanting to set up their business properly.