LegalZoom

I developed a business name that represented products my business will produce. The name search stated the business name appears to be available so I continued with the purchase. Upon further business name search (now that you have my money) the name was not available. I was presented with the only option of submitting alternative business names, which I did... about three times. By this time, the business name did not represent the products produced. Had I been presented with the option to cancel the order after the original was not available, I would have... but you reeled me in by not presenting that option. So I was left with a business name that was of no use to the business plan.

Just got an email from a collection agency saying I owed LegalZoom $499 for dissolving my LLC. Well it’s 4.5 years AFTER I closed my business. Yet they’ve been charging my credit card for 4.5 years (my mistake. Just realized that). So yeah. They have their $499. I’ve contacted my credit card company to reverse the previous 4.5 years of charges. This company sucks and would NEVER use them again.

I was curious how much it was and when I saw 450 I stop filling out the forms. Then someone called me from there saying they could do payments on it. I said if I file online it's 100 and I get them in 24 hours. then he hung up on me. I have used them in the past. I damn sure won't no more.

I hired LegalZoom to set up an LLC for me. All of a sudden I started getting phone calls for collection of fees I was unaware that I owed. Evidently the fine print included automatic renewal on their services. When I wrote to the state to change the registered agent, so I could fire them, I was told that the LLC was no longer viable due to nonpayment of franchise taxes. They claim that they emailed me and mailed a letter to me but since I had moved my office and changed emails, I received neither. No one called me until they wanted to collect funds for a service they did not provide adequately.

I had LegalZoom help me start a LLC more than 6 years ago. When I no longer wanted my LLC (Less than one year) They gave me no advice on what to do. After six years, they have sent me to collection to collect for annual fees. What annual fees? I have not used them in over 6 years. Not much legal help from them, just scamming me for more money. Impossible to find help on their website. What a nightmare. Next time I will pay for a REAL lawyer once I can figure out how to stop the daily phone calls and close an account I never used.

I have used LegalZoom for years and I have the Registered Agent Service for two corporations registered with them. I had set the accounts to automatically renew the Registered Agent Services each year. This year when reviewing my checking account, I saw an unexpected charge for $499 to my account. When I went to look at my account online, I see where several extra services had been added to my account that I don't need or want. The normal $159 per year had been up-charged to the $499.

I started The process 4-21-2018 with LegalZoom to form my LLC in the state of Michigan. I was Told that it would take 30 days to receive my economy LLC package back from them, I agreed And paid the $129.00. A week went by and I was Told that I needed copies of my License in a PDF in order to file my business, I sent In the copies, I called Them back in another week to see why my account still showed the progress as delayed, the rep said that I needed to fill out A form with my colleague and I, with our signatures on the form because we had a (Professional LLC). I sent in the documents and a week went pass with my account still in delay, I called them back and the rep said that my envelopes probably hasn’t cleared through their mailing room yet?!?! I called Back 3 days later, and it still didn’t clear their mailing room.

I signed up for the Express Gold LLC package to do a rush incorporation of an LLC because I need the EIN to open a bank account. The website flow was slick and promised a quick turnaround but it turns out it's just a front for a really terrible customer service flow over email tickets where they continuously drop the ball (every time I message -- and note that I have to initiate the message -- they reply saying they need one more piece of information, which they should have already collected previously) and they do NOT actually deliver on time. Worst experience ever.

Last year I form an LLC with a business partner who ended up being a little bit shady and we dissolve the LLC. This year I got a call from LegalZoom claiming that I owe them for registered agent fees. I said the business is listed as inactive on the Secretary of State website and the lady on the phone assured me that they were still listed as a registered agent and suggested that I update that on the website. In order to do that, I had to reinstate the business, file new articles changing the registered agents and then also formally dissolving the company. There were of course fees involved in doing so.

LegalZoom is absolutely HORRIBLE! My husband and I paid $238 for wills and powers of attorney for both of us, as well as professional printing. What a disaster! I found the website confusing, especially the order numbers, some of which kept changing, and some did not even thought I was making revisions to everything. When I called, they would tell me that everything was done correctly, even though I found it later it was not.

My experience with LegalZoom has been a nightmare. I applied for an LLC through LegalZoom. It was very important for me to receive my EIN number quickly because without my EIN I cannot set up payment options for my new business. I requested an urgent EIN and was told I would receive it about 3 weeks ago. Once the due date passed for my EIN, I called the customer service line and they assured me that my EIN would be arriving that day. It did not. I have called LegalZoom every single day since then and every single day I am promised that my EIN will be sent to me that day. Here I am writing this review 3 weeks later and I still do not have my EIN number.

If you are looking to register for a basic LLC, DON'T do it through LegalZoom. My accountant suggested I work through LegalZoom to register my LLC. I thought it was a good suggestion since I hadn’t registered before and I assumed they would be more helpful than if I go directly through my state. Well I was totally wrong. I paid for to receive my LLC within 30 days when checking 10 days after my purchase I saw there was a delay in the State filing step. I did not have time for any delays, so I called the state office directly and asked the reason for the delay. They said they had not received the request. Then I asked how much it would have cost and how long it would have taken to file directly with my state and they said it costs $100 and takes 1 business day.

Like so many other reviews I have read, I am being charged, almost 2 years later, for an annual registered agent fee, which I did not ask or sign for. We used LegalZoom in July 2016 to prepare a deed for a property sale. We paid our fees for that transaction and now, almost two years later, they want 299.00. I have had 12 email interactions with LegalZoom since Jan 2018 and numerous phone calls. I asked that account to be closed in Jan through email after receiving harassing emails and phone calls. Just this evening I was called from collection agency to ask what method I wanted to use to pay LegalZoom. What a shady thing to do. I will never do business with them again. I want my account closed and my record cleared of owing LegalZoom any monies.

I used LegalZoom to form my LLC on 2/28/2018 and OMG what a mistake. They first used my DBA as my name for the LLC and it was 6 weeks later when I found out about this error, I then submitted an order to amend this LLC with correct name which I ended up canceling and decided to drive to office of SOS myself and filed the amendment on 4/13/2018 and got the papers in next 2 days while their site continues report status, "DELAYED - Processing by your state government is taking longer than expected. We will update you as soon as we have more information."

I used the website to make a simple will and it was so confusing that I didn't realize they were charging me $13.99 month for almost a year. When I called it took forever to actually speak to a human. When I told them how unhappy I was they agreed to cancel my subscription and refund me 2 months of charges. BIG DEAL. DO NOT EVER USE THIS COMPANY!!!

LegalZoom Consultation services is $14.99 per month or $11.99 if paid annually. The website says in big betters, "You can talk to an attorney in your state as often as you like." Looks clear enough until you try to talk to an attorney more than once during a six month period. Before subscribing, I called Legal Zoom to ask questions so I clearly understood what services I can expect to receive. Their sales people tell you what you want to hear - like an insurance salesman. But when you call more than once in six months - they find excuses to deny your consultation.

Sadly I found this website after I place my order. So this is what happen: Express Gold LLC + Business License Package which I was charged "for me to fill out all the forms and send the paperwork myself!!!" having a 3rd party person sending me emails to collect extra fees to complete what at first I had paid for!! Now I have to find a local accountant AND PAID AGAIN to file the licenses needed. WHAT A SCAM and don't even try to call customer service. Terrible as well, this has been such a bad experience, stay away.

Like some of the other users of this service, I assumed this to be a reputable and ethical business. In 2014 I set up a small LLC using LegalZoom, and used them as the registered agent. The RA fee was $159 until renewal time late last year, when it went up tremendously. Other companies were contacting me with far lower prices for the same service. In a phone discussion (should have kept a record of all this, but again, I thought I was dealing with a reputable company) where I told them I no longer wanted their service and to cancel, they offered a little reduction in price, but I had already signed up with another company.

I purchased the last Will & Testament product. Completing the will is relatively easy but problematic. I live in the state of Ohio and in recent years Ohio included the Digital Asset category to completing a Will. LegalZoom does not alert you to this. The only reason I know about it is because my husband recently completed a codicil and the attorney (in Ohio) that he used stated the legal digital assets needed to address the disposition of digital assets. So, because I was not aware of this Ohio requirement I had to submit a revision to my Will requiring that I wait another 5 days to get the revision. After you complete your will there is no section to select where you can review what you've entered so if there is a typo you have to wait another 5 days to make the correction. If you want an expedited revision you get charged another $20 bucks.

Had similar experiences to some of these reviews. I'm a dumb newbie who started an LLC 5 years ago. I never actually did anything with the LLC other than make plans. I got too busy working and travelling a FT job and missed answering most of the calls and emails sent by LegalZoom and by their 3rd party companies, offering trial services, none of which I needed. However, it turns out my little LLC missed some state filings. I still don't know why. I was ignorant of this - and got involuntarily dissolved by my state last year. Granted, I should have paid more attention, and should have returned some of those 'please call us back' non-specific voicemails. Perhaps Legal Zoom needed signatures, verifications, or payments from me, I don't know. I read somewhere, they try to call 3 or 5 times, then don't try again. However, for the money I paid them to be the company's Registered Agent, it would have been nice to get better service, than just 'call us back'.

At first, despite all the bad reviews, they did the filing for my new LLC pretty quick and got all the information to get the ball rolling, after the false advertising and giving us the discount for the service they still charge us the double the agreed amount. Yes, I noticed all the reviews from the customers and the LegalZoom’s reply, they are basically an copy and paste, no resolution.

Like so many other reviews I have read, I was charged the $14.99 for legal advice that I did not ask for. I understand now that you have to cancel the service before the 30 days. I was doing a last will and testament, and they charged my credit card $79 right away, and then sent me an email that there was information missing before they can complete the will. I received an email that they will credit the $79 for the will, but nothing regarding the $14.99 that I also requested be removed. What a shady thing to do. I will never do business with them again.

I signed up for LegalZoom because I wanted to get the correct forms and procedures to create my new business. I wanted a piece of mind that items being filed were accurate. This turned out to be a costly mistake. Their initial package seems fair to set up an LLC, and it offers payments, however; they sign you up for many trials and at the end of 30 days, they turn into $34.99 monthly or $320 annual fees. First warning, make sure you cancel any trial items that they give you.

Horrible! They do nothing. You pay for a service and they come right back saying you have to do the work yourself. I asked for a refund. Got partial back. They are still charging me and sending me to collections... IF YOU ARE SETTING UP A NONPROFIT DONT GO HERE! I went with Yippiekiyay...awesome company! They do it all for you! And no I don’t want to be contacted as I’ve tried many times to ask LegalZoom to take me off their lists. I’ll be taking you to court for harassment.

STOP, STOP, STOP... Anyone considering doing business with this company I urge you to RUN, RUN, RUN away as fast as you can. I didn't read the reviews before doing business with them. GIANT, GIANT, GIANT mistake on my part. I tried to set up a corporation and paid the premium price to speed the process up. Once I realized that I had made a mistake with this "so called company" I started calling their customer service department. I believe this is nothing more than a call center. I don't think there is a person there with an IQ over 50. What I got was a bunch of conflicting BS! They don't have a clue what they are doing, or it's just outright LIES.

I am writing to complain about LegalZoom and they're illegal practices. I formed an LLC Corporation back in January of 2015. That was the only service that I used LegalZoom for and I paid them to expedite my LLC which they did. I do not use LegalZoom for any other service. I sent it in writing and LegalZoom continues to harass me saying that I owe them for charges, filing services annual fees. I don't know what this company does. I think they should be thrown in jail. It's a horrible company with illegal practices. I am a business owner I have never experienced such harassment and bullying. I am filing a case with Consumer Affairs against them.

I decided to engage LegalZoom to assist in forming a small business LLC in the state of CA. The main deciding factor was that the company offered an Express Gold service, turn around 7-10 business days. $349 + $85 filing fees and VIP Service. I was in a rush to get this going so I went for it. Now 9 days after filing I find out that the $349 fee is to pay LegalZoom to turn the application around in 7-10 business days. And that they have absolutely no control over expediting anything with the state. Even though the package itself advertises "Rush With Secretary of State". I even spoke with two different LegalZoom agents after the filing as they had questions regarding the name and I confirmed that I should have these docs within the next 10 business days.

Fairly simple story here: LegalZoom created an LLC for me, and I paid to have them act as the registered agent, and for an additional service to ensure the legal entity remained in compliance for filings with the state. Recently, I got a final warning that my LLC is about to be dissolved by the state because my agent has not filed an annual report. I never received a notice or reminder from LegalZoom that this was due. As a result of the delinquency, I have a significant late penalty I have to pay to keep the entity in good standing. When I called LegalZoom to understand what is going on, their responses (plural, as I had to talk to four different people, explaining the situation to each one), were effectively a shrug and "um, sorry. Too bad, I guess."

We’ve had nothing but problems with LegalZoom since Day One – for three years now. The last go-around was the last straw. First we were emailed regarding a “late notice” on our “auto pay” – alrighty then. A couple of problems there. We’ve never used any auto debit instruments for unknown entities such as this one, and we could not find out what the super duper deluxe package entailed that they wanted us to pay for. At long last we got a call with noisy hectic background sounds clearly reminiscent of a telemarketing call center. The “Product Specialist” calling seemed clueless regarding what our “package” contained, and eventually he relented to what we had asked for, a written emailed explanation.

LegalZoom has capitalized on the word legal, yet is the most fraudulent company I have ever dealt with. I canceled account in 2016 yet they still charges $299, then finally refunded. Next year 2017, LegalZoom charges again, we also had refunded. Now again they did a $299 annual charge, finally refunded again. They were rude and did not want to refund again. I had to threaten to call my bank/card. Fraud by LegalZoom - still 3years annual charges after canceled.