LegalZoom

Purchased basic LLC document, $204, paid with a credit card and received an email indicating a paid in full balance. I then immediately canceled subscription. Two days later they charged my card for $159.00 for a "registered agent". When I called to complain they said they would clear off the "registered agent" for a fee of $300.00!!! The creep on the phone could not have been more rude. Called my credit card company and denied charge and am going to call business regulations in CA.

Aug 13, 2018 -- I don't know what happened to LZ in the past few years-- we have used them on more than 1 occasion with no issues. This time we filed a trademark using their basic services which came with 30 day free trial of their lawyer referral service. We took them up on the offer and spoke with the attorney who advised us to change the wording of our statement and class from 13 to 35-- the info was so broad that the USPTO rejected it. When I called LZ for help I got Max who said he'd find out my options and blind transferred me -- after 22 mins Ray answered. Said he only does the attorney referral scheduling and put me back in the queue -- then go Don who after explaining everything AGAIN transferred me to "trademark team" -- Antonio.

Rather like the review before me, was paying $165 a year for basic legal filings. I should have done it and not been lazy, but the company was refreshing and a hero for me when it launched - flat price, affordable legal. Wow. 6 years later they have resorted to low life tactics that come from some other desperate industries like the gym industry - they will do anything to make you pay.

I dissolved a company in April 2013. LegalZoom continued to bill me for Registered Agent services for a company that had been dissolved. And then in 2018 increased the fees by 313% - again for a company that had been dissolved.

I used LegalZoom to acquire the paperwork to set up an LLC approximately 6 years back. I very much used an a la carte method JUST to be sent the paperwork, which if memory serves cost around $150 or so, which my father graciously paid for. All information except for the credit card was in my name. Things happen so the LLC was never established, I never filled out the paperwork. I never received a business license. I didn't do anything with it. The "business" does not and never existed. I get a text message from my father today telling me to cancel LegalZoom because he just received a charge for $499!!! I've never heard from LegalZoom sans one phone call last year to talk about my taxes for a company that doesn't exist.

I've had a LegalZoom account since 2012. They were my resident agent until they raised the charge with no warning. Btw the resident agent is just a shell. If you try to contact or visit there is no response. So they raised the rate. I contacted them. They said I have to change who RA was, so I did and this year they still charged me an even higher charge than the year before. I'm a nonprofit and they sent me questions for my 501c3. I contacted them to tell them that I had reorganized and was going in a different direction with my company. I asked them to send me questions that pertain to my business. They said they would then sent me the same questions. I'm so frustrated with them I haven't applied for 501c3. Shameful.

I used LegalZoom to try to get a lawyer to help me get a parenting plan changed. They assured me their lawyers would help me. They placed me with a lawyer who doesn't practice family law. He wanted me to give him all my info including the parenting plan, which I did. My son's mother has violated the parenting plan many times. It took a couple months of his empty promises to even call her lawyer. Once he did, her lawyer said neither of us were following the times in the plan. He buckled and said ok to her lawyer all. Now he wants me to not argue and do whatever her lawyer says.

I used LegalZoom to create a new c-corporation in June 1018. At the time, I was given a free 30-day trial of the Business Advantage Service. A service I had no interest in paying $39.99 / month for. I canceled this service on July 3, 2018, just prior end of the free trial. I even have an email from LegalZoom from that same day confirming my cancellation of this service, a cancellation which went into effect that same day.

LegalZoom have been my registered agent for over 5 years. It had cost me $159 a year... Until last year, when they upped their price to $499 and billed my credit card that amount without warning. Disgusting! Be warned!

I am very displeased with my LegalZoom experience. First when my documents were sent to me toward the end of the allotted time it had the wrong information. I notified CS and it was sent back for correction. Waited over a week. Checked on status. Nothing was submitted. New CS rep resubmitted as urgent. Said I would get an email in 48 hours. No email. Called again. CS rep took a while (not his fault) to sort things out then sent my revised documents. 27 pages I was told to print. So here I have them finally... 27 pages with no direction on what to do with them, except have to get a notary and then mail them back. There were about 4 pages with a notary signature space all for different counties than the one I live in. Called CS again. So it turns out I only needed one of the 27 pages and no notary... Does anybody know what they are doing over there?

This is the worst! Stay as far as you can from this company. Worst customer service, they overly charge you, they even charge you when you decide not renewing your subscription over $400! I'm contacting my credit card company and my lawyer.

This is absolutely the worse company to deal with within the last 1000 years. Customer service is crap. No one has any answers. I don't know why they still have a business. They are just terrible. Stay away from them if you don't want any hassles.

Hoping not to get caught while doing a credit card charge, LegalZoom charged my business account without any notification $299, because they claim this is their registered agent fee for state of Colorado. They are such a good registered agent that the business was allowed to go delinquent since 2016 without any notification from them. I had cancelled all services from them two years ago, yet, nobody at LegalZoom alerted me to the fact they would hold on to my credit card to bill this amount whenever they felt like it or that it would even occur. Sounds like theft to me!

I created an LLC with LegalZoom back in 2012. Unfortunately, My business filed for bankruptcy in 2014 due to poor location, bad landlord, you name it, it happened. Anyway, after dissolving the business, I had moved on with my life. I received a charge in 2018 for a compliance and registered agent package. This was obviously either a mistake or the state of New York was unaware of by business dissolution. So I went on LegalZoom to try and get this business properly dissolved.

In November of 2014 I used LegalZoom to create an LLC. As a part of this process, they assign themselves to act as your registered agent. When I signed up, this was a $159 a year expense. Then in 2017 they sent out an email saying they were raising the yearly fee for a registered agent to $299, nearly double what it cost prior. This was too much, in my opinion, for a small business like mine. Furthermore, their registered agent for my account didn't even do anything. As a matter of fact, they didn't notify me of state renewal obligations and my business license in Washington state expired! So you're paying them a yearly fee for them to do nothing and let your licenses expire.

The short story. On 7/7/18 I wanted to register a Delaware Corp through LegalZoom. First I selected Delaware and 2nd set of questions I was asked if I needed a register agent... why yes, of course. I don’t live there. Fast forward a couple of weeks I get an email telling me my California Corp has been registered. I obviously wanted Delaware since I got and paid for the register agent but they tell me I now have to file a $250 dissolution and re-register. I talked to 3 CSRs that obviously have either 0 power or 0 interest in helping you. I am disputing charges with my bank. Never again. Never again.

Worst service ever! Customer service never has answers, management is never available when you call to address issues, and deadlines are never met. I started with LegalZoom on May 16th, 2018 for incorporation of a new company I was starting. They said the process would take 3-4 weeks. It is now July 23rd, 2018 (almost 10 weeks later) and I still do not have my product/package from them. Over the past 10 weeks they have contacted me 2 times. Once on (5/21/18) to get my article of incorporation document resigned after they instructed me that I had checked a box on the form I shouldn't have, and another time (6/6/18) to ask me a question about the same document where there was a box that needed to be checked (which it was on the first document). During this 2 week period it appears they made no progress with my order and could barely review the documents to ensure they were correct prior to submission.

I decided to utilize LegalZoom to assist me with my non-profit. I paid for the expedited package back in June 2018. Someone at LegalZoom incorrectly listed a name for a director that I had not provided them with, which caused them to have to submit an amendment package. After numerous calls I was refunded a partial amount for the expedited amount. Three weeks later, the process is still not completed. I check the process online and the updates are slow, which forces me to constantly have to call into LegalZoom.

An attorney with LegalZoom is listed as a registered agent for service as to a company my client has a problem with. The address for said agent is to LegalZoom in Glendale, CA, however, they will not accept service. So, why even list the address? Why are they hiding? If they represent a company, shouldn't they be honest about where documents can be served so matters can be resolved unless they are trying to give the runaround to us, assuming we'd just give up?

I created my LLC in late 2015 and with the help of LegalZoom they send me my paperwork in the mail. After the winter, I quickly realized that my small business was not sustainable due to the high electrical and water usage. I did not sell one item and decided to resolve my business and contacted LegalZoom that I no longer have a business and they said they would close my account. And yet, they continue to charge me for one more year of $159 fee. Overall, I paid $859 for nothing from LegalZoom. And now they have submitted my name to a collection agency because I failed to paid another $159. This is my personal experience with LegalZoom and is a WARNING for other to stay away from LegalZoom.

Was unhappy with cost vrs value and was unhappy. Notified customer service that I no longer interested in doing business with them. Was paying them via corporate card. After this notification LegalZoom sold the subscription renewal fee to a collection agency and I am now forced to pay an unreasonable, unjust debt or face negative impacts to my credit rating. Avoid LegalZoom!

I have worked with LegalZoom 59 times. In the past 4 times I have set up an LLC thru them, three times they have caused major problems with no error on my part. They have changed the name on my account 2 times and refused to speak with me. The first time it took them 2 days to fix their own error and then charged twice for it finally refunding the first charge. They would not refund the error on their part until I had paid a second time. No compensation for it at all.

Three months of auto renewal payments on my credit card now, after repeated emails to get them to cancel the account. There is no function on the website for cancelling, or it is so well hidden that I can't find it. But this is deceptive and frustrating. Buyers beware!

We've ordered DBA and after 7 days they even haven't sent us a document to sign. I requested for a refund but they transferred me from one operator to another and finally after my 3rd call said that they can't refund me because of my credit card. However, I've received money 1 hour later from my friend just like a test. They read emails about the refund and don't answer!

Never respond on time, I didn't receive any response, It is absolutely fraud, never refer to anyone for this, bad customer service, money and time wasting site really bad service. Not going to recommend to anyone, frustrating services and bad quality.

Hello, back in 2015 I paid LegalZoom over $800 to set up my corporation. They did so but every six months or so they would charge my credit card for services not asked for nor rendered. I repeatedly called them, emailed them etc to explain that they did not have permission to charge my cc ever again. I also stated that I had my own CPA that was doing my quarterly taxes, IRS filings, etc. Last year I dismantled the corporation because it never went 'live'. I was just paying the IRS taxes to keep it open, the IRS up'd their fee by 400% last year so my CPA and I decided to close the corporation. Today, I received an email from a attorney stating that I owed LegalZoom $159.00. I am furious; I'm having to contact my CPA to prove the corporation was closed down last year. Do not EVER do business with LegalZoom. You'd be wiser to make a deal with the devil himself.

Started a LLP, but canceled on same day via email after rethinking the process. No reply, second day, no reply, 3rd day, no reply. Called them and spoke to a rep explaining my desire to stop the LLP process. No problem as nothing had been started on their end. Desired to do an LLC, but not sure. Not 3 months later they have my money but won't refund the $900. Emails are ignored.

I signed up for LegalZoom in 2013 and was reasonably happy with their registered agent service. As of July 8th, the rate suddenly went from 129$/month to 499$/month without any letters in the mail. Trawling through my spam box found a message stating that they were automatically 'upgrading' me without opting in. Needless to say I'm reversing the charges and dropping LegalZoom.

I signed up with LegalZoom to create my LLC 5 years ago. The process of setting up the LLC was simple and fast. Since then, through convenience, I continued to use them for registered agent services. Unfortunately, LegalZoom raised their fee for this service on my account last year from $159 to $399, and then to $499 this year (Meanwhile they are advertising online their current fee for this service is still $159). Since I significantly downsized my business early last year, I decided to dissolve my LLC through them, since the overall cost of running my business no longer makes sense for me. Unfortunately this process is taking 6 months at this point and I have to sign up for another year of registered agent fees.