LegalZoom Reviews

I was looking into getting my business started, and LegalZoom came up online as an option. They got me my LLC and they did a few other things for me. The LLC was the very first step. I've had my authority now going on seven months. LegalZoom came into the picture two months prior. So, I've been with them for about nine months. Doing business with them was fairly simple. The amount of effort and red tape that it would have taken me to normally do what they did was a game changer. It made a big difference. They asked for A, B, and C, and to give X, Y, Z, and pay them money. I got what I paid for.

I got laid off. And I was going to start a company because I didn't want to get laid off again, and one of my friends, who was a freelancer, told me she used LegalZoom. I'm a single-person corporation where I'm the only employee. And if I hire anyone, I have to change it. So it's the simplest incorporation I could do. I started with LegalZoom in January, and my experience with their rep was great. When I explained the deal, they were like, "Okay." They had talked to people like me many times. They had talked to people who just got laid off and wanted to start their own freelance operation.

I went with LegalZoom because of the ability to have structure and quickly have a company or assistance setting up a business. I like the ability to pay upfront and get assistance and set up, and go through filing and compliance in an expedient amount of time. I also had really nice people who were patient to help me set it up. Within a month, I was set up.

I was looking for a power of attorney and a medical power of attorney, and I looked up LegalZoom on the internet. My experience was very pleasant. Getting set up was very simple and quick. There were no promises of anything they didn’t deliver and they were very professional. I was quite happy with the paperwork I got back. It had a lot more detail than I expected. I had looked at two different options and one was about $10 higher and the other was double. What LegalZoom offered and provided far exceeded what the other two offered, so the price point is spot on. I have recommended LegalZoom to several people already. I've still got all their paperwork. So anybody who asks, that's where I’ll send them.

I needed a will. I saw the commercial for LegalZoom and I figured I really didn't want to go to a lawyer. I'd rather do it myself and have it be a little more personal than hiring a lawyer to go through it. With LegalZoom, you had to fill out all your information, name, date, birth date, address, and who the beneficiaries were. I had some issues when I had to go back in their website and make a change to my will. I couldn't get to my will because it was locked and it wouldn't let me make edits to make changes. I had to call there and somebody made the changes for me and sent me a copy. After that, when I had to make changes, I was able to go in and make the changes. So, I got the will done and and it took about an hour to complete.

I was already using LegalZoom for transactions with my clients for billing, doing invoicing, and that sort of thing. So, when I looked into trademarking my company's name, which was right after I got that idea that LegalZoom added attorney services to what they offer. So, I just did that. I contacted them for that. I've been with LegalZoom since 2022, and my experience has been very good. I have recommended them to people. The only thing is they asked for suggestions on invoicing, and I've made suggestions. I just haven't gotten any feedback on that.

A friend told me LegalZoom pretty much got him everything he needed. I used them recently when I had to change the name of my business and also for assistance on the compliance part. I was able to do everything online and it was a quick deal. It wasn’t one of those things that took a long time to respond. There was an instant response. However, they used to have it where I could pull up the LegalZoom logo, and I was able to see everything through the app but they did away with the app. It gets trying when I can't get what I need right there.

When I needed to file corporate papers for an LLC, I heard about LegalZoom. I would either do a regular attorney or them, and it was fairly simplified, and the cost was a lot cheaper than going through an attorney. I’ve been with them since 2017. Recently, they sent me these papers for the dissolution of the corporation, but I don't know if they're filled out. I wasn't quite sure what I was supposed to do with those. Then I thought they mentioned that I should get something from the state, and I haven't gotten anything from the state. I'm still not sure what I'm supposed to do with those papers. Also, their price almost doubled for acting as the agent for the corporation. I was a little perplexed about that. But other than that, their service has been fine. If I've got other stuff, I will use them again.

A friend of mine needed some legal stuff done, and she told me about LegalZoom. I had done some research, and it seemed simpler. And the packages that they offered were a very good idea, depending on what the customer wanted. And I liked that idea. So, I chose the one that I wanted. I went with them and used their estate planning service. I’ve been with them since early this year. I love the panel that you can focus on with whatever package you want, and I have the attorney consultation. It’s a very good idea for your state, whatever state you're in. That's wonderful. It gets pretty busy ‘cause it's becoming so popular, but the customer service is great. And the very first time that I called, I had to make some changes to the estate planning, and they helped me a lot and listened to my questions when I called. I tell everybody about LegalZoom. I'm very satisfied with it.

A friend mentioned LegalZoom and I looked them up online. I subscribe for a whole year and my experience has been excellent. The representative was very welcoming, helpful explaining about the product and answered all my questions. The process was very easy. It was well explained and it worked as it was supposed to. I completed a trust and I am happy knowing that my wishes are gonna be carried out. I have mentioned LegalZoom as well to a friend who wants a will. I showed her my trust and how it all came together. I encouraged her to look LegalZoom up and talk to them.

I found LegalZoom about 10 years ago. They formed a company for me and I’m happy with them. If someone wants to start a business and goes to a lawyer, they're charged a lot of money. In my experience with LegalZoom, it was not expensive and it was very good. So, I will recommend them highly to anybody.

I talked to a couple consulting groups, but LegalZoom had the best array of help for a reasonable amount of money. I've had some really good experiences with them and some pretty poor experiences. A gentleman by the name of Tom was our advisor, and he did a great job. He wasn't a logistics guy by trade, but he did have his own business before he joined LegalZoom, at least, and you could tell that. I wasn't expecting that sort of commitment from anybody, and he really gave me the feeling he wanted me to succeed.

I had been hearing about LegalZoom for years from a bunch of different people, so I decided to try them out. I went with the services that they recommended. I've had a great experience. I haven't had any issues of recommending people to it. So far, I believe in them. I like what they do and how they operate. Communicating with them was incredibly easy.

I like that with LegalZoom, we got to do it from home. My husband and I both got to be involved with it at the same time, and we got it done and took care of what we needed to have done. The process was easy because I asked the questions that needed to be asked. If I had to search for papers, I knew what I needed to get. And they made it very simple for somebody up in my age. We ran into problems trying to get it all notarized. But other than that, LegalZoom made it as easy as goodbye. It was perfect. They made it understandable and convenient. Also, we're on a fixed income, so that was our big look and check on everything, and it was within what we could afford to do.

I choose a wrong package for my estate plan, I contacted customer services IMMEDIATELY, and I was told that I will received a refund. Already passed 7 days, and the refund hasn't been issued, and nobody is answering me. Every time that I tried to enter in the chat it said that all agents are off-line. They are thieves. Do not use their service. A company they will cut you if you do not buy anything. The agent that took my call insisted that I have to buy the other package, I told her no until I received my refund, and now this is happening. They took my money and they are not answering.

I would recommend LegalZoom. They helped me with certain documents for my business. They made sure that my paperwork is done properly. Everything was satisfactory. The sales rep who I've dealt with through the years has been thorough. It has been self-explanatory and very helpful. Also, the payments have been decent.

I used LegalZoom to get my company license so I could start my business. I got my LLC set up through them. And I could have set up a lawyer through them. I could have set up pretty much every aspect of getting my business started through them if I had decided to do such a thing. They've been very helpful. They also follow up, almost to the point of being annoying. Navigating their site has been very easy, as well.

I used LegalZoom for a business incorporation. I liked their efficiency and cost. I never had a need to reach out to anyone because it’s intuitive, self-service. I'm a bookkeeper, and every time I gain a new client, I also have them use LegalZoom. So, I referenced and have my clients use it a couple of times a year. The ability to tailor it to state-specific regulation is very helpful, and also the vast amount of services or options. You could do family law or business law.

LegalZoom failed to deliver the EIN service it promised and refused to issue a refund. I initially encountered IRS Error 101 when trying to apply for an EIN through the IRS website. Because of this issue, I contacted LegalZoom for assistance. During the phone call, I explained that I was receiving Error 101, and the representative assured me that LegalZoom could help me obtain an EIN. Based on that representation, I paid $88 for the service.

Updated on 06/06/2026: Will see if it works. They finally contacted me and so far so good. We will see.