LegalZoom

LegalZoom

 4.5/5 (433 reviews)
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LegalZoom

About LegalZoom

LegalZoom provides legal help to individuals, families, and small businesses through their do-it-yourself platform and independent network of attorneys. They empower millions of people in growing their business, caring for their families, and protecting their ideas.

Overall Satisfaction Rating

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Pros

  • 60-day satisfaction guarantee
  • Experienced attorneys
  • Affordable packages

Cons

  • Some services can be pricey
  • Not ideal for complex legal cases

Bottom Line

LegalZoom has services starting as low as $79 and is an affordable way to start a business, get incorporated or start a living trust. Small business owners and families can receive ongoing legal advice for a low monthly fee.

Top LegalZoom Reviews

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Rated with 5 stars
Verified

I didn't have time to go through an attorney and I figured it would be easier going through LegalZoom... They did all the paperwork for the LLC and everything went great. They wer...

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Rated with 5 stars
Verified

I checked out LegalZoom and went with them to get my will and a directive. I've also done a quitclaim through them. Using the service was easy and fast. It was inexpensive as well...

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LegalZoom services

LegalZoom provides legal assistance to individuals and small businesses on everything from filing for 501(c)(3) status to creating a last will and testament.

When signing up for LegalZoom, the company asks for some information about you or your business. LegalZoom then suggests services, which allows you to pick the best package for your needs.

LegalZoom offers many services geared toward small businesses, but it also provides legal services to individuals and families. Customers looking to file for divorce, register a trademark or create a trust, for example, can schedule a call with an attorney to get professional documents created.

LegalZoom can help you with:

  • Estate planning
  • Marriage and divorce
  • Residential leases
  • Property deeds
  • Power of attorney
  • Contract and agreements
  • Attorney-prepared documents
  • Personal consultation

LegalZoom lawyers

LegalZoom’s attorneys must meet specific eligibility requirements to ensure customers are getting sound legal advice. LegalZoom looks for attorneys with five or more years of experience who are in good standing and have no public discipline records in their licensed state.

LegalZoom LLC and small business services

LegalZoom’s independent licensed professionals provide advice and guidance on naming and starting a business, including:

  • Limited liability companies (LLC)
  • Incorporations (C-corp and S-corp)
  • Doing business as (DBA)
  • Nonprofits
  • Sole proprietorships

The “Help Me Decide” function on the LegalZoom website lets you know which business structure is right for you with nine quick questions. From there, you can go through the company’s six-step process to form your business.

The process includes searching for your desired business name, providing a business description, selecting essential services, speaking with a legal or tax advisor about an employer identification number (EIN), obtaining licenses and permits and paying for their chosen services.

LegalZoom price

The most popular LegalZoom packages start at $79 before filing fees. This includes starting a corporation or filing a patent application. Below is a list of LegalZoom’s most popular services and their fees:

ServicesStarting cost
Limited liability company (LLC)$79 (plus filing fees)
Doing business as$99 (plus state filing fees)
Incorporation (C-corp and S-corp)$149 (plus state filing fees)
Last will and testament$179
Trademark registration$199 (plus federal filing fees)

LegalZoom’s 100% satisfaction guarantee means you can get a refund or credit, minus filing fees or taxes, within 60 days if you’re not fully satisfied with your purchase.

LegalZoom plans and membership

LegalZoom also provides prepaid legal plans that include a 30-minute consultation with an attorney for business or personal needs. These legal plans, the Business Advisory Plan and Legal Advantage Plus, are offered on a six-month or one-year basis with a monthly subscription fee.

  • Legal Advantage Plus: Legal Advantage Plus service starts at $9.99 per month and is best for individuals looking to discuss living trusts, child support, legal agreements or duties related to compensation.
  • Business Advisory Plan: The Business Advisory plan starts at $31.25 a month and lets small businesses talk to an attorney to get advice on copyrights and taxes or forming their business and creating contracts.

LegalZoom FAQ

Are LegalZoom documents legal?

LegalZoom works with licensed attorneys and tax professionals with more than five years of experience. Its lawyers’ experience ensures that LegalZoom documents are legal and in compliance with federal and state laws.

Can I get a refund from LegalZoom?

If you’re not satisfied for whatever reason, LegalZoom offers a 100% satisfaction guarantee. Within 60 days of purchase, you can get a refund or credit on the price of services.

Will LegalZoom hold up in court?

Yes. LegalZoom documents will hold up in court, but state and federal laws are subject to change.

Why is LegalZoom so expensive?

LegalZoom’s prices aren’t necessarily expensive compared to the market rate. On average, independent attorneys and legal professionals charge an hourly rate between $100 and $400. Instead of charging per hour, LegalZoom uses a flat fee structure to provide small businesses and individuals with affordable legal services. Most packages and services also have state or federal filing fees, which are required by law.

LegalZoom Reviews

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3 featured reviews
How do I know I can trust these reviews about LegalZoom?
  • 4,213,201 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 10, 2023

I contacted Legalzoom to get assistance with my inactive business which I started years ago. Life happened and I could not focus on the business and getting it set up properly. I had gotten a little behind on my fees. After a recent layoff and having the time to focus on what I wanted to do, I wanted to keep my business, keep legalzoom as my registered agent, but I also wanted to change my business name and the vision of my business. Michael was my agent and he was sooo helpful with providing me with solutions for all three and letting me know it can be done. It allowed me some breathing room with limited resources and a new way to getting the ball rolling on my business milestones. I've been with Legal Zoom for four years, have recommended them to others and I don't see myself ever starting any business and not leaning on their services.

LegalZoom response

We know Michael will appreciate this just as much as we do. Thank you for taking the time to share, Monica!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 4, 2022

    LegalZoom made it SO easy to register my LLC and start my small business. They offered so many services along the way and explained WHY I needed them so I could make best decisions for myself. The best part: LegalZoom followed up on the free services included in my order, like a consultation with a tax pro. I knew it was offered to me but, with all of the other exciting things about starting a business, I wouldn't have scheduled it myself. When I got a call reminding me to schedule that consultation I booked the appointment right away and I was able to check some important stuff off my list that I would have otherwise left until the last minute and been stressed about later. Damien (the person that called to schedule) and Christian (the tax pro) were amazingly helpful. 10/10!!

    LegalZoom response

    We appreciate you for taking the time to provide such wonderful feedback. We cannot wait to share this with Damien and Christian, thank you, Mary.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 11, 2022

    Hello! Thanks for this opportunity to tell you how excellent your employee, Samella, is. She was very patient and thorough with me in guiding me through the steps I needed to revise my trust and to create my will. In her relational approach, Samella balances kindness and professionalism and she brings a level of hospitality to the experience. Samella was very clear upfront about NOT being able to give legal advice. I liked that she was direct about that early in the conversation. Yet, I still felt heard and supported and I was able to feel like I was not alone in the process because she understood that whenever we each do something new that involves important decisions the capacity to feel unsure or overwhelmed is present. Thank You!

    LegalZoom response

    Hi Roxanne - This is such amazing feedback, thank you for taking the time to share. We will ensure to share the experience you had with Samella with everyone. Please don't hesitate to reach out if we can be of any support.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 26, 2022

    I had the pleasure of speaking with an email/chat representative, Grayson. He was always kind, personable, patient and explained all of the answers to my many questions throughout the nearly four chat request I placed, and was lucky enough to be assisted by Grayson each time. He both answered and explained all of my questions and concerns in great detail and also recapped to ensure that we were clear and on the same page. I felt comfortable and confident before ending our chat. He displayed and utilized more than blueprint customer service and problem solving skills all while using tact to reassure and keep me calm. He is an amazing and well above par employee and LegalZoom has great value in him.

    LegalZoom response

    We're happy to hear that Grayson was able to provide you with the level of support that you deserve, Carolyn. We'll be sure to pass along your feedback to him directly to acknowledge a job well done. Thank you for being a LegalZoom customer!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 5, 2022

    I had been postponing this matter for a while, dreading having to go through the usual bouncing around in a phone call to modern organization. I was pleasantly surprised. My call was answered pretty quickly by a person! No robots! No press 1 for this, press 2 for that, and so on. We all know how that feels. Not only was this agent very professional, but he was also able to understand my needs, was very personable and made the whole conversation very pleasant. I felt very much at ease, and I feel I can rely on them to help me through this legal process as I proceed. Very high marks to LegalZoom for having someone like that answering calls without jumping through a hundred robot questions to finally get a real person who's pleasant to talk to and knows what he's talking about.

    LegalZoom response

    We’re happy our customer service team was able to get things taken care of for you, William. Thank you for sharing this review and for being a LegalZoom customer!

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    Rated with 1 star
    Verified Reviewer
    Original review: March 16, 2023

    They make it seem like you are only paying $1 for an LLC but then in the small print it says that you will be charged $250 to make them a registered agent for your company. My receipt had $1 as what I would be paying and my balance was $0 but then I was charged $250 a day later! So messed up. When I called to get that refunded the lady on the phone was so rude telling me that I was the one that messed up. She gaslit me into thinking I made a mistake but when I went back and looked I was right. Don't use this company! They are incredibly sneaky about getting money from you. You can be your own registered agent for free!

    LegalZoom response

    Hi, there - we apologize if costs were unclear, we will have a member of our Executive Escalations Team reach out to you within one business day to address your concerns.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 14, 2023

    LegalZoom does great business and provides real value to their customers. Tim was awesome! He was extremely supportive and excited about my business, knew things in fine detail about LegalZoom and the options, and offered lots of value to me and my company.

    LegalZoom response

    We know Tim will appreciate this just as much as we do, Nate. Thank you for taking the time to share!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 13, 2023

    I recently used Legal Zoom for one of my business needs and I'm so pleased with the service. The website made the process of forming an LLC so easy and stress-free. The customer service reps were helpful and knowledgeable and guided me through each step of the process. Their prices are very reasonable and they gave me a discount when I mentioned that I was a returning customer. I highly recommend this service to anyone who needs to set up a business, draft a contract, or obtain a trademark.

    LegalZoom response

    This is amazing feedback, Joseph! Thank you for taking the time to share your experience.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 11, 2023

    Legal Zoom is the way to go when you are considering starting a business. The agents are there and are very helpful in assisting you in the venture you have chosen. There is so much information available to pinpoint the direction you need to go in deciding upon the various aspects of your business. As you decide about what your business should look like or if you need to add on certain aspect later, Legal Zoom is there to give you the guidance you need.

    LegalZoom response

    This is wonderful, Linda! Thank you for allowing us to be a part of your journey, and for sharing your experience.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 11, 2023

    Truly very easy and well guided by the representative. Very polite, patient and respectful. I would gladly recommend Legal Zoom to others based on my experience with the representative. Well done. I will use it and sign up for more products.

    LegalZoom response

    We love it, thank you for sharing, Fernando!

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    LegalZoom Company Information

    Social media:
    Company Name:
    LegalZoom
    Year Founded:
    1999
    Address:
    101 N Brand Blvd Fl 11
    City:
    Glendale
    State/Province:
    CA
    Postal Code:
    91203-2638
    Country:
    United States
    Website:
    www.legalzoom.com