LegalZoom

I contacted Legalzoom to get assistance with my inactive business which I started years ago. Life happened and I could not focus on the business and getting it set up properly. I had gotten a little behind on my fees. After a recent layoff and having the time to focus on what I wanted to do, I wanted to keep my business, keep legalzoom as my registered agent, but I also wanted to change my business name and the vision of my business. Michael was my agent and he was sooo helpful with providing me with solutions for all three and letting me know it can be done. It allowed me some breathing room with limited resources and a new way to getting the ball rolling on my business milestones. I've been with Legal Zoom for four years, have recommended them to others and I don't see myself ever starting any business and not leaning on their services.

LegalZoom made it SO easy to register my LLC and start my small business. They offered so many services along the way and explained WHY I needed them so I could make best decisions for myself. The best part: LegalZoom followed up on the free services included in my order, like a consultation with a tax pro. I knew it was offered to me but, with all of the other exciting things about starting a business, I wouldn't have scheduled it myself. When I got a call reminding me to schedule that consultation I booked the appointment right away and I was able to check some important stuff off my list that I would have otherwise left until the last minute and been stressed about later. Damien (the person that called to schedule) and Christian (the tax pro) were amazingly helpful. 10/10!!

Hello! Thanks for this opportunity to tell you how excellent your employee, Samella, is. She was very patient and thorough with me in guiding me through the steps I needed to revise my trust and to create my will. In her relational approach, Samella balances kindness and professionalism and she brings a level of hospitality to the experience. Samella was very clear upfront about NOT being able to give legal advice. I liked that she was direct about that early in the conversation. Yet, I still felt heard and supported and I was able to feel like I was not alone in the process because she understood that whenever we each do something new that involves important decisions the capacity to feel unsure or overwhelmed is present. Thank You!

I had the pleasure of speaking with an email/chat representative, Grayson. He was always kind, personable, patient and explained all of the answers to my many questions throughout the nearly four chat request I placed, and was lucky enough to be assisted by Grayson each time. He both answered and explained all of my questions and concerns in great detail and also recapped to ensure that we were clear and on the same page. I felt comfortable and confident before ending our chat. He displayed and utilized more than blueprint customer service and problem solving skills all while using tact to reassure and keep me calm. He is an amazing and well above par employee and LegalZoom has great value in him.

I had been postponing this matter for a while, dreading having to go through the usual bouncing around in a phone call to modern organization. I was pleasantly surprised. My call was answered pretty quickly by a person! No robots! No press 1 for this, press 2 for that, and so on. We all know how that feels. Not only was this agent very professional, but he was also able to understand my needs, was very personable and made the whole conversation very pleasant. I felt very much at ease, and I feel I can rely on them to help me through this legal process as I proceed. Very high marks to LegalZoom for having someone like that answering calls without jumping through a hundred robot questions to finally get a real person who's pleasant to talk to and knows what he's talking about.

They make it seem like you are only paying $1 for an LLC but then in the small print it says that you will be charged $250 to make them a registered agent for your company. My receipt had $1 as what I would be paying and my balance was $0 but then I was charged $250 a day later! So messed up. When I called to get that refunded the lady on the phone was so rude telling me that I was the one that messed up. She gaslit me into thinking I made a mistake but when I went back and looked I was right. Don't use this company! They are incredibly sneaky about getting money from you. You can be your own registered agent for free!

LegalZoom does great business and provides real value to their customers. Tim was awesome! He was extremely supportive and excited about my business, knew things in fine detail about LegalZoom and the options, and offered lots of value to me and my company.

I recently used Legal Zoom for one of my business needs and I'm so pleased with the service. The website made the process of forming an LLC so easy and stress-free. The customer service reps were helpful and knowledgeable and guided me through each step of the process. Their prices are very reasonable and they gave me a discount when I mentioned that I was a returning customer. I highly recommend this service to anyone who needs to set up a business, draft a contract, or obtain a trademark.

Legal Zoom is the way to go when you are considering starting a business. The agents are there and are very helpful in assisting you in the venture you have chosen. There is so much information available to pinpoint the direction you need to go in deciding upon the various aspects of your business. As you decide about what your business should look like or if you need to add on certain aspect later, Legal Zoom is there to give you the guidance you need.

Truly very easy and well guided by the representative. Very polite, patient and respectful. I would gladly recommend Legal Zoom to others based on my experience with the representative. Well done. I will use it and sign up for more products.