LegalZoom

Rocket Lawyer has an easier layout. But LegalZoom has a lot more references because a lot of other people had told me about it. I just started with it, so it might not be as complicated as it was when I first started using it. I might get familiar with it. It’s not one that I would just say I'm done with it and I’m not gonna do that. Also, the process with LegalZoom doesn’t take a lot longer than Rocket Lawyer. It's probably less than 10 to 15 minutes. As long as you know your information and you have the stuff in front of you, you’re just plugging the information in and you’re reading what it’s saying to make sure to plug in the right information. That really depends on a person’s comprehension skills.

The one thing that was confusing to me was as I got to the end, I must’ve created a file without realizing it. And then I had to go back and redo it and revisit the whole thing. I’m divorced and I was looking for a spot for my ex-wife and that did not appear. So, I got to the end and then I had to go all the way back. Someone there at LegalZoom said, “No, we don’t have a category ex-wife. We only have friend.” So, I put that. It just seemed like a weak description of my ex-wife. I would have liked to have something that wasn’t friend. I used friend for my ex-wife. The thing is when my kids get to the will and she’s described as a friend as opposed to ex-wife, I think it’s gonna be more harsh for the kids.

When it came to the living will where they send you cards, that was held up because they couldn’t fit my address on the card. And we were trying to shorten it to make it fit. But then, they never finalized it, so it was still coming up as incomplete like a week later. So, I called back, and then the person I dealt with had figured it out, and it went smoothly from there. There are still questions though. You don’t really know if it’s a legal document or if it was done properly until you’re dead. Other than that, everything appears to be in order and it should go through smoothly.

The gentleman I talked to was very helpful. He saw the mistake so he had to go to management. I was on the phone for several minutes ‘til he got back to me. Because according to them, they hadn’t seen anything like that. They were confused. But he was very helpful and very attentive to my needs. He did take care of the situation for me. So far, everything seems to be fine. I had the living trust and a living will. And they sent me the paperwork and everything was done very well. They got quality paper and the binder that they put it in was very professional. I’m very pleased with it. I just have to get everything notarized, get everything signed and make it official.

I started my first business in September of 2017 and I've been a customer for almos two years. I would advise anybody that does business with them to go ahead. If you're making the LLC, getting the LLC package, or corporation package, to pay for the most expensive option because then that comes with an organized little binder, which I thought was that was pretty convenient for me. Also, the first time I did it, I didn't know, so I chose the cheapest option and it was everywhere. I definitely would advise to go with the higher-up ones, so you can get that binder and take care of everything. And I really like the compliance calendar because that's always a hassle.

My most recent with them was also creating another LLC. Since it was a little more complicated, they introduced me to a service that you don't really even find online, where they kind of take care of the legal. They have an accountant in-house that helps you as well with everything. However, then they realized, and this went on with the relationship which kinda sucked, they realized that doing investment advisors and the financial planners is a little more complicated than they expected. I appreciated that they were honest with me on the legal side and basically told me , "Hey, we don't have any lawyers that work with us and that are really specialists with that."

So, I appreciated that they were honest with me and basically told me that they didn't have the required education to do what I needed done. Aside from LegalZoom, I had a lawyer that I spoke with, like that one lawyer. But I think that's pretty cool. I think that would be really convenient for a lot of other businesses. Sadly, it just didn't really work out well with mine. But I think with anything else, it would probably work really well.

I liked LegalZoom's ease of service and payment plan options. They take care of everything for you, so that’s actually what made it more appealing to me. I didn’t have to do any of the legwork. They took care of everything for me from the beginning. I just paid for it straight out, and they took care of everything else. I wanted to get it started early, so I ordered their express package. And within like two weeks, everything was done - business formation and all the paperwork, so it was great.

LegalZoom offers incentives, and they help you with getting company banking stuff, bank accounts and credit cards. So, both times that I started the companies with them, they sent me offers for accounts and credit cards for the company itself. But they also give you instructions on what you’ll need. If you have your own bank, they give you instructions of what you actually need and what to bring with you if you go to your own bank, if you need to apply for accounts for your company. They even offered tax services. So, if you need help with the tax of running your own company, they assist you with that.

Since I travel a lot and I’m always on the go, they have an app that kinda sends me notifications if there's something that I haven't done that I need to do. So, the interaction with them is always good.They’ve been great to work with. They've been great to use. I would definitely recommend them to anybody who's trying to start their own business.