LegalZoom Reviews

I was looking into getting my business started, and LegalZoom came up online as an option. They got me my LLC and they did a few other things for me. The LLC was the very first step. I've had my authority now going on seven months. LegalZoom came into the picture two months prior. So, I've been with them for about nine months. Doing business with them was fairly simple. The amount of effort and red tape that it would have taken me to normally do what they did was a game changer. It made a big difference. They asked for A, B, and C, and to give X, Y, Z, and pay them money. I got what I paid for.

I got laid off. And I was going to start a company because I didn't want to get laid off again, and one of my friends, who was a freelancer, told me she used LegalZoom. I'm a single-person corporation where I'm the only employee. And if I hire anyone, I have to change it. So it's the simplest incorporation I could do. I started with LegalZoom in January, and my experience with their rep was great. When I explained the deal, they were like, "Okay." They had talked to people like me many times. They had talked to people who just got laid off and wanted to start their own freelance operation.

I went with LegalZoom because of the ability to have structure and quickly have a company or assistance setting up a business. I like the ability to pay upfront and get assistance and set up, and go through filing and compliance in an expedient amount of time. I also had really nice people who were patient to help me set it up. Within a month, I was set up.

I was looking for a power of attorney and a medical power of attorney, and I looked up LegalZoom on the internet. My experience was very pleasant. Getting set up was very simple and quick. There were no promises of anything they didn’t deliver and they were very professional. I was quite happy with the paperwork I got back. It had a lot more detail than I expected. I had looked at two different options and one was about $10 higher and the other was double. What LegalZoom offered and provided far exceeded what the other two offered, so the price point is spot on. I have recommended LegalZoom to several people already. I've still got all their paperwork. So anybody who asks, that's where I’ll send them.

I needed a will. I saw the commercial for LegalZoom and I figured I really didn't want to go to a lawyer. I'd rather do it myself and have it be a little more personal than hiring a lawyer to go through it. With LegalZoom, you had to fill out all your information, name, date, birth date, address, and who the beneficiaries were. I had some issues when I had to go back in their website and make a change to my will. I couldn't get to my will because it was locked and it wouldn't let me make edits to make changes. I had to call there and somebody made the changes for me and sent me a copy. After that, when I had to make changes, I was able to go in and make the changes. So, I got the will done and and it took about an hour to complete.

I've used LegalZoom for years. I called up to see what it was about, and they gave me a good price, so I did it. I've recommended them to other people.

I have paid a lot of money. Two months ago the website said that they had filed my application for the state to review, and it would be likely completed by April 27. It is now July 11. I have sought answers for the delay twice. The first time I was told to expect a response in 3-5 days. After not hearing I tried again and the best that I could get was that the (live) agent would "look into it as a priority" and let me know if they found out anything. I asked whether and when I could get a response one way or another, and the agent only repeated that they would let me know if they found out anything.

Scourge of the earth. Pathetic business who will overcharge you 10x for any product you use from them. Avoid them at all costs. I am now $400 in the hole thanks to LegalZoom because they charged me their registered agent fee for a business that has been CLOSED since MARCH 2026. So when I called them to cancel all paperwork and demand a refund they hid behind a pathetic policy and a customer service with excellent tactics to get angry customers off the phone. I was told refunds can be allowed however for whatever reason the supervisor can decide not to. What they base that on - WHO KNOWS! When I asked to speak to the supervisor I was told they were busy and that they will call me back.

I have had a great experiences with LegalZoom. I've been hooked up with them for a long time, probably almost since they opened. I have had conversations with their lawyers twice over the last 10 years, and both had to do with establishing a legal trust and a will. I live in Maine. They got me in contact with two lawyers in Portland, Maine. Both situations went very well. A gentleman from a law firm in Portland was excellent. He even offered me, “If you need any further assistance, please feel free to give me a call, and I'll speak with you directly.” I've been very pleased with them. They've been very professional and courteous. Also, using them is cost-effective. If anybody asked me, I'd say, “Yup, go with LegalZoom. They're good.” They should jeep doing the great work they do.

I have a very large insurance agency, so people who need some legal support for whatever it is, I recommend both LegalZoom and TotalLegal. They're both good options. LegalZoom has been helping us for a decade. Our experiences have been very complete and professional. I have confidence that what I am looking for was done accurately and completely.

I was already using LegalZoom for transactions with my clients for billing, doing invoicing, and that sort of thing. So, when I looked into trademarking my company's name, which was right after I got that idea that LegalZoom added attorney services to what they offer. So, I just did that. I contacted them for that. I've been with LegalZoom since 2022, and my experience has been very good. I have recommended them to people. The only thing is they asked for suggestions on invoicing, and I've made suggestions. I just haven't gotten any feedback on that.

Started an LLC and was signed up for extra services (documents, etc…). Cancelled, but was still charged. No longer able to speak to a person and AI customer service was time-consuming and tedious.

A friend who used LegalZoom before recommended them to me. The last time I used them was 2024. That is when I talked to them for them to help me create an LLC and they have been handling any requirement to keep the LLC open. All communication has been through the internet messages. They've been very well coordinated and to the point.

My sister introduced me with LegalZoom. So far, they've been good. So, I recommend them. They are doing a good job. I love the way they do things. It's fast. I will rate them 5 stars because they deliver.

I needed a power of attorney form. I found LegalZoom through a Google search and I liked the ease of using them. Their team was really good and they gave me a 5 star experience.

A friend told me LegalZoom pretty much got him everything he needed. I used them recently when I had to change the name of my business and also for assistance on the compliance part. I was able to do everything online and it was a quick deal. It wasn’t one of those things that took a long time to respond. There was an instant response. However, they used to have it where I could pull up the LegalZoom logo, and I was able to see everything through the app but they did away with the app. It gets trying when I can't get what I need right there.

When I needed to file corporate papers for an LLC, I heard about LegalZoom. I would either do a regular attorney or them, and it was fairly simplified, and the cost was a lot cheaper than going through an attorney. I’ve been with them since 2017. Recently, they sent me these papers for the dissolution of the corporation, but I don't know if they're filled out. I wasn't quite sure what I was supposed to do with those. Then I thought they mentioned that I should get something from the state, and I haven't gotten anything from the state. I'm still not sure what I'm supposed to do with those papers. Also, their price almost doubled for acting as the agent for the corporation. I was a little perplexed about that. But other than that, their service has been fine. If I've got other stuff, I will use them again.

A friend of mine needed some legal stuff done, and she told me about LegalZoom. I had done some research, and it seemed simpler. And the packages that they offered were a very good idea, depending on what the customer wanted. And I liked that idea. So, I chose the one that I wanted. I went with them and used their estate planning service. I’ve been with them since early this year. I love the panel that you can focus on with whatever package you want, and I have the attorney consultation. It’s a very good idea for your state, whatever state you're in. That's wonderful. It gets pretty busy ‘cause it's becoming so popular, but the customer service is great. And the very first time that I called, I had to make some changes to the estate planning, and they helped me a lot and listened to my questions when I called. I tell everybody about LegalZoom. I'm very satisfied with it.

A friend mentioned LegalZoom and I looked them up online. I subscribe for a whole year and my experience has been excellent. The representative was very welcoming, helpful explaining about the product and answered all my questions. The process was very easy. It was well explained and it worked as it was supposed to. I completed a trust and I am happy knowing that my wishes are gonna be carried out. I have mentioned LegalZoom as well to a friend who wants a will. I showed her my trust and how it all came together. I encouraged her to look LegalZoom up and talk to them.

I found LegalZoom about 10 years ago. They formed a company for me and I’m happy with them. If someone wants to start a business and goes to a lawyer, they're charged a lot of money. In my experience with LegalZoom, it was not expensive and it was very good. So, I will recommend them highly to anybody.