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LegalZoom provides legal help to individuals, families, and small businesses through their do-it-yourself platform and independent network of attorneys. They empower millions of people in growing their business, caring for their families, and protecting their ideas.
Pros & Cons
- 60-day satisfaction guarantee
- Experienced attorneys
- Affordable packages
- Some services can be pricey
- Not ideal for complex legal cases
LegalZoom has services starting as low as $79 and is an affordable way to start a business, get incorporated or start a living trust. Small business owners and families can receive ongoing legal advice for a low monthly fee.
Top LegalZoom Reviews
I didn't have time to go through an attorney and I figured it would be easier going through LegalZoom... They did all the paperwork for the LLC and everything went great. They wer...Read full review
I checked out LegalZoom and went with them to get my will and a directive. I've also done a quitclaim through them. Using the service was easy and fast. It was inexpensive as well...Read full review
LegalZoom provides legal assistance to individuals and small businesses on everything from filing for 501(c)(3) status to creating a last will and testament.
When signing up for LegalZoom, the company asks for some information about you or your business. LegalZoom then suggests services, which allows you to pick the best package for your needs.
LegalZoom offers many services geared toward small businesses, but it also provides legal services to individuals and families. Customers looking to file for divorce, register a trademark or create a trust, for example, can schedule a call with an attorney to get professional documents created.
LegalZoom can help you with:
- Estate planning
- Marriage and divorce
- Residential leases
- Property deeds
- Power of attorney
- Contract and agreements
- Attorney-prepared documents
- Personal consultation
LegalZoom’s attorneys must meet specific eligibility requirements to ensure customers are getting sound legal advice. LegalZoom looks for attorneys with five or more years of experience who are in good standing and have no public discipline records in their licensed state.
LegalZoom LLC and small business services
LegalZoom’s independent licensed professionals provide advice and guidance on naming and starting a business, including:
- Limited liability companies (LLC)
- Incorporations (C-corp and S-corp)
- Doing business as (DBA)
- Sole proprietorships
The “Help Me Decide” function on the LegalZoom website lets you know which business structure is right for you with nine quick questions. From there, you can go through the company’s six-step process to form your business.
The process includes searching for your desired business name, providing a business description, selecting essential services, speaking with a legal or tax advisor about an employer identification number (EIN), obtaining licenses and permits and paying for their chosen services.
The most popular LegalZoom packages start at $79 before filing fees. This includes starting a corporation or filing a patent application. Below is a list of LegalZoom’s most popular services and their fees:
|Limited liability company (LLC)||$79 (plus filing fees)|
|Doing business as||$99 (plus state filing fees)|
|Incorporation (C-corp and S-corp)||$149 (plus state filing fees)|
|Last will and testament||$179|
|Trademark registration||$199 (plus federal filing fees)|
LegalZoom’s 100% satisfaction guarantee means you can get a refund or credit, minus filing fees or taxes, within 60 days if you’re not fully satisfied with your purchase.
LegalZoom plans and membership
LegalZoom also provides prepaid legal plans that include a 30-minute consultation with an attorney for business or personal needs. These legal plans, the Business Advisory Plan and Legal Advantage Plus, are offered on a six-month or one-year basis with a monthly subscription fee.
- Legal Advantage Plus: Legal Advantage Plus service starts at $9.99 per month and is best for individuals looking to discuss living trusts, child support, legal agreements or duties related to compensation.
- Business Advisory Plan: The Business Advisory plan starts at $31.25 a month and lets small businesses talk to an attorney to get advice on copyrights and taxes or forming their business and creating contracts.
Are LegalZoom documents legal?
LegalZoom works with licensed attorneys and tax professionals with more than five years of experience. Its lawyers’ experience ensures that LegalZoom documents are legal and in compliance with federal and state laws.
Can I get a refund from LegalZoom?
If you’re not satisfied for whatever reason, LegalZoom offers a 100% satisfaction guarantee. Within 60 days of purchase, you can get a refund or credit on the price of services.
Will LegalZoom hold up in court?
Yes. LegalZoom documents will hold up in court, but state and federal laws are subject to change.
Why is LegalZoom so expensive?
LegalZoom’s prices aren’t necessarily expensive compared to the market rate. On average, independent attorneys and legal professionals charge an hourly rate between $100 and $400. Instead of charging per hour, LegalZoom uses a flat fee structure to provide small businesses and individuals with affordable legal services. Most packages and services also have state or federal filing fees, which are required by law.
Is LegalZoom legit?
Yes, LegalZoom is legitimate. Since launching in 2001, LegalZoom has helped more than 4 million people. Customers praise the company for its quick services — challenges with the legal services company occur mainly in cases where delays between government offices and LegalZoom cause the customer to contact the government organization directly. We recommend the service for small businesses looking for legal advice and individuals in need of legal assistance on important personal matters.
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I recently used Legal Zoom for one of my business needs and I'm so pleased with the service. The website made the process of forming an LLC so easy and stress-free. The customer service reps were helpful and knowledgeable and guided me through each step of the process. Their prices are very reasonable and they gave me a discount when I mentioned that I was a returning customer. I highly recommend this service to anyone who needs to set up a business, draft a contract, or obtain a trademark.
This is amazing feedback, Joseph! Thank you for taking the time to share your experience.
I contacted Legalzoom to get assistance with my inactive business which I started years ago. Life happened and I could not focus on the business and getting it set up properly. I had gotten a little behind on my fees. After a recent layoff and having the time to focus on what I wanted to do, I wanted to keep my business, keep legalzoom as my registered agent, but I also wanted to change my business name and the vision of my business. Michael was my agent and he was sooo helpful with providing me with solutions for all three and letting me know it can be done. It allowed me some breathing room with limited resources and a new way to getting the ball rolling on my business milestones. I've been with Legal Zoom for four years, have recommended them to others and I don't see myself ever starting any business and not leaning on their services.
We know Michael will appreciate this just as much as we do. Thank you for taking the time to share, Monica!
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LegalZoom made it SO easy to register my LLC and start my small business. They offered so many services along the way and explained WHY I needed them so I could make best decisions for myself. The best part: LegalZoom followed up on the free services included in my order, like a consultation with a tax pro. I knew it was offered to me but, with all of the other exciting things about starting a business, I wouldn't have scheduled it myself. When I got a call reminding me to schedule that consultation I booked the appointment right away and I was able to check some important stuff off my list that I would have otherwise left until the last minute and been stressed about later. Damien (the person that called to schedule) and Christian (the tax pro) were amazingly helpful. 10/10!!
We appreciate you for taking the time to provide such wonderful feedback. We cannot wait to share this with Damien and Christian, thank you, Mary.
This is not my first time with Legal Zoom and they are at least as incredible as any "immaculate conception" and they are visible! They save me so much time and tons of money that would otherwise fill the pockets of some unknown attorney who would no doubt be charging me by the by the millimeter for the pencil scribblings that he would make while I could be taking advantage of the ease with which I have now formed another Corporation. Talk about Money saver/Time saver. It will always be Legal Zoom for me! Thanks Guys! You added to the pleasure of my day, and weekend, and this week and this month. That has to be enough for now!
The Management Business Inc.
Hi Thomas - we thank you for continuing to place your trust in us, and we wish you the best with your small businesses.
Hello! Thanks for this opportunity to tell you how excellent your employee, Samella, is. She was very patient and thorough with me in guiding me through the steps I needed to revise my trust and to create my will. In her relational approach, Samella balances kindness and professionalism and she brings a level of hospitality to the experience. Samella was very clear upfront about NOT being able to give legal advice. I liked that she was direct about that early in the conversation. Yet, I still felt heard and supported and I was able to feel like I was not alone in the process because she understood that whenever we each do something new that involves important decisions the capacity to feel unsure or overwhelmed is present. Thank You!
Hi Roxanne - This is such amazing feedback, thank you for taking the time to share. We will ensure to share the experience you had with Samella with everyone. Please don't hesitate to reach out if we can be of any support.
Jon, is a very knowledgeable customer service support person at LegalZoom. We very much lucked out by getting him to help us with our matter. You can always tell when someone really knows their business as they are thorough and very programmatic without a bunch of guessing. Jon Is spot on and is absolutely in the game as far as knowing how the process works and how to guide a customer, such as myself through this arduous process. I thank God that John was there and LegalZoom could help us with this business document registration form process. Very helpful and thank you very much.
Thanks for making our day a little brighter, William! We really appreciate your feedback and we'll be sure to pass it along to Jon directly to acknowledge a job well done. Thank you for being a LegalZoom customer.
My husband formed our LLC through LegalZoom in Aug 2018. Up until this point, we hadn’t used them for anything additional than being listed as our registered agent and the compliance calendar for $299/year. Fast forward to Sept 2022 - we filed an LLC amendment with LegalZoom to change the name and address of the business. They state their standard turnaround time for these types of filings are about 30 days.
The weeks quickly turned into months and finally on 12/23/22, they said they got my paperwork submitted to the state of Florida… and then the waiting continued and after hearing they “hadn’t heard anything from the state” and they were “escalating my case” because of the time it was taking about a dozen times, I started getting suspicious. LegalZoom claims to have submitted my filing 5-6 times and blamed the State of Florida for the lack of movement.
In April 2023, I decided to call the State of Florida myself and found out they had received something because the address had been updated back in February but they had no record of the name change request. They said I needed to ask LegalZoom for the Fax ID #s associated with their submissions so the State of Florida could look into it further. When I asked LegalZoom for these ID numbers, they claimed that that was impossible unless I had requested them at the time of submission (which they never communicated with me about in the first place), they were shredded immediately to “protect my identity” - ya know, for the public record I was trying to update?
Anyways, I finally got fed up and just requested they refund me the $200 I’d spent because it had been 8+ months and they hadn’t been able to complete what I’d paid for. They proceeded to tell me that was also impossible because it was outside of their 120 day refund policy LOL. This company is a joke and they don’t deserve your business. I have officially fired them and hired Northwest Registered Agent and they processed the same thing in about a week.
Hi, Kenzi! Thank you for reaching out, we are so sorry that this was your experience. We can certainly understand your disappointment and would be happy to help. We will have a member of our Executive Escalations Team reach out to you within one business day to address any open concerns.
Called to cancel my subscription $160/mo. Had the PLLC name registered Jan 2022...signed up for the tax services...never actually used the LLC or services. Was told on their recorded line, that I would be refunded for the payments made so far this year, since I didn't use them. GREAT! I'm happier. I was just looking to cancel. 2 transfers later I'm being told "you are not allowed to cancel until January 2024, you have to complete the full year of payments." Never would I advise to use them, they created one account for me over a year ago, which my new accountant made and registered a LLC for me for $100...LEGALZOOM IS THE WORST. Stealing Money, take the win. You got paid to do a simple task one-time. Now you are greedy this is a shameful way to operate. I will go out of my way now to ensure no one I know uses LEGALZOOM for anything.
Hi, Ryan - thank you for reaching out, and we certainly apologize for the inconvenience here. We want to help find a solution as quickly as we can. We will have a member of our Executive Escalations Team reach out to you within one business day to address your concerns.
I placed an order in early March 2023 for an LLC ($299) and after a while with no progress being made, in mid-April I called their customer service team who told me that the order was still in progress and to wait while they file paperwork. Still nothing happened so I called back in May and they tried to get me to cancel and replace my order as there must have been a system glitch and that there has been no progress on my order since order creation. I will not do business with LegalZoom again as this is not the first negative encounter I have had with them. Do not use LegalZoom.
Hi, Clark! Please accept our apologies for any inconvenience you may have experienced. We see that you have been supported by a member of our Customer Care Team. Please reach out if we can be of any additional support in the future.
I am so frustrated with the service I’ve received at Legal Zoom. They promise certain timelines and nothing is ever moving forward…. Go somewhere else for 501c3 if you don’t want to go insane. I follow up with calls and that doesn’t help either.
Hi, Elizabeth! We're sorry to hear your experience was less than exceptional. We'd like to look into this matter for you regarding your order. We will have a member of our Executive Escalations Team reach out to you within one business day.
Legal Zoom just made lose quite some money on delaying a ease and quick process in obtaining a product that they offer in their website. A error was found on the application and they never get back. I call them to fix and guess what, they did the same thing over again. After realizing that something was wrong due to delay I decided to call them to see that needed action, but they don't let you know. Seriously! I call them twice to fix the same error they did in a row, still waiting. Come on Legal Zoom? Lesson Learned.
Hi, there - we're concerned with your comments as our goal is to ensure each customer has a fantastic experience. We will have a member of our Executive Escalations Team reach out to you within one business day to address your concerns.
LegalZoom Company Information
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- Year Founded:
- 101 N Brand Blvd Fl 11
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- United States