LegalZoom Reviews

The LLC formation couldn't have been easier and I was at one time a satisfied customer. The trouble came when I went to register my trademark. I feel like they should have been able to tell me it would be rejected. Otherwise what am I paying $200 for? To fill in the forms? When I got my rejection letter from USPTO, a trademark attorney reviewed my case for free and told me after like 5 minutes I didn't have a chance. I feel like LegalZoom either lacks the expertise or just wants your money.

I went to LegalZoom to get a trust done. Putting your home in the trust is an additional price. It is not uncommon for trust attorneys not to tell you that. Legal Zoom asked me if I wanted to put my home in the trust. They were great to work with. Easy and fast. Whether or not the trust will work, I cannot answer that. I will have my successor trustee let you know.

I liked the fact that it was easy to locate what kind of legal services I was looking for. The website is laid out neatly so you can navigate without much problems. The amount of legal experts they have are so nice. I wanted to set up a will. The process was very easy to use, in fact I had found an expert right in away in less than 25 minutes, and went through all the legal proceedings and he spoke very clearly and was very easy to understand my rights and what all it details to set up a will. However someone I knew had a small issue with the service, the person said they tried to use the chat feature they have on there to speak with someone right away. The complaint was that the person took forever to respond back and even after doing so was very slow and it took too long to get anywhere, but I did not have this problem however.

LegalZoom has many innovative features that make it easy to use their web services overall. They make users able to accomplish their tasks very easily and simple overall. Their website design could be deeply improved. It's not totally professional enough for this big of a business. They need to hire more experienced web developers to help make their site more attractive. Other than that, everything is clearly labeled where users can find what they need from the site almost immediately in my opinion.

Good look overall and it's fun because they have a ton of different ways to complete your legal matters at LegalZoom. I learned about it on the Adam Carolla show and on other shows underneath the Carolla Digital platform/blanket. You can get the legal needs you need for a good price. You don't pay by the hour like other high priced legal matters. It is quick and efficient and if you have a legal question they can help you out online and in a hurry if you're in a pinch. It is simple.

LegalZoom has very extensive offering of services on their website. It was very easy to navigate and things were easy to find when searching. Twenty five minutes and I was all set with everything I needed. Plenty of information on what I was looking for. The contact us page was the only difficult thing for me to find. I also would make live chat easier to find and utilize. Otherwise I can not complain about anything else with my experience. This was one if the best websites I have ever used, and I would recommend it to everybody.

I liked how we were able to incorporate quickly without hassle. They anticipate all the needs that a start-up may have and have services and professionals that can assist you. My opinion is that for a smaller emerging company LegalZoom can handle all your needs. They also made available a rather extensive library of documents that are handy to have in every companies' toolbox. There is not much you can say about them unless you are a larger company and need specialized legal help. For a small or emerging or startup they are really perfect for the job. It's really simple to engage them, their website makes it easy to choose what services and at what level you require. This has really been thought out quite carefully by them and over the years I've watched this concept become a really big deal.

In order to use this wonderful service all that you have to do is simply go to legalzoom.com. then you create an account by giving them the correct personal information on the registration page. Then you let them know what type of problem that you are on need of assistance with and they will try to help you with that issue as soon and as thoroughly as they possibly can.

I was able to file out and file for my personal business application with no problem. The search engine was very exact in my selection. It was easy to fill out and save. I like it just the way it is now, this has to be the best online legal service I ever used. It did not take long to do what I wanted to do. I did a search and it came up to exactly what I wanted. I just filled in my information and was able to print and file with no problems. I wouldn't bother to go anywhere else.

First I signed up for an account, then I verified my information through my email address. After that I submitted my question and then was directed to the appropriate area of expertise or with lawyers of that same expertise to make sure that my question went to the proper area. When I used LegalZoom, I was happy that I was contacted within twenty-four hours and the cost was minimal. My question was answered to the point and he even elaborated a little bit more and helped me instead of letting me submit another question and have to pay another fee. I wish that they would have someone there to answer questions on the weekends. On a couple of different occasions I have had questions that I needed answered but was only able to ask on a Friday, so I had to wait until Monday to receive an answer. But other than that, they are very prompt, honest and professional. I would recommend using them again in the near future.

It was really awesome, my lawyer was really friendly and professional and very straightforward. It was extremely easy to use and there were no challenges that were presented. I really liked how they handled me and my case, it was exceptionally wonderful. However the customer service could have been a little bit better. I wish that the service could have been cheaper, also! But overall, everything was solid and perfect.

LegalZoom is fast and affordable. I like that they have professional lawyers and I like that the lawyers are courteous and know their stuff. I also like their fee structure. It's very client friendly. My experience was good and the process is very simple. If you need a lawyer, you go to their website and fill out a brief form, detailing your name, contact info, what services you are in need of, and your representative will contact you.

I first researched the different online legal sites through an online search, and I also attended a trade show that showcased many sites. I then read reviews, discussed it with my colleagues and then we came to a joint decision to purchase LegalZoom first. We all agreed that it had all the features and services that we were looking for and the experience and knowledgeable staff we wanted. LegalZoom is a very user friendly site. I feel very comfortable using it and it reassures me and my company. I like that I can access attorneys online to ask questions or over the phone. I also like that it has a law database depending on your industry to look up and refresh on certain laws. Furthermore, I like that they help you with paperwork, wills, and contracts within your company and any pending settlements.

There are a variety of options to obtain either advice or services, and everything was pretty easy for my particular experience. Legal Zoom was simple to use and I was able to find everything I needed. There was a little bit of delay as on one part of the site I had a difficult time finding an answer to a question that I had. I would add a better interface to navigate all features of the site, as some are a bit difficult. But overall it was a fairly seamless experience.

LegalZoom has all the forms that you need to get your business started and to get your personal effects in order. You can do wills and estate planning without having to hire a lawyer which will save you money and time. I just love it. However, some of the forms are hard to understand and LegalZoom would need a glossary of terms so that you can really sink your teeth into what you are reading. Still, it is extremely user friendly and they make it simple so that you don't have to guess at what you're doing. You fill in lines and your forms are done.

We looked at several online legal sites of that nature and LegalZoom seemed to be by far the best. They are online service where you can go and print off and create basic legal documents and contracts etc. It was simple to use. We were able to prepare the needed documents in a matter of less than one hour at a fraction of the price as hiring a lawyer would have been. There is a fee but it is a fraction of the cost of hiring a lawyer. Truthfully I wish it would have been around years ago when I needed lots of contracts and documents drafted and created.

LegalZoom is definitely a clean site. It is easy to navigate, and get to what you're looking for help. The color choices were great too, as it didn't hurt my eyes to read information on the site, as many sites do. Overall, it is a nice site. Unfortunately, for my needs, there was little to no help. I don't like that LegalZoom is limited to the type of help they offer. I can understand not having criminal attorney help, but advisors on what one should do to move forward, would be nice. I don't have any criminal issues, but do civil issues, and the site was lacking in that department as well.

LegalZoom had great customer service, great advice, great legal services and the prices were amazing. Always available, always come when needed and give the best opinion. Never have to question what I'm being told and always have customers' best interest at heart. Never just out for money. Really want to help customers and very trustworthy. I really like their services and what they do for people. It is an amazing company and they take special care of all their customers. The only thing that would make them better is if they had a local office that always makes things better. The process is very simple. You create an account and go online and get into your account whatever time of day you need to and get the help you need. I love this company.

LegalZoom was a very quick and nice service that I was able to get some legal help in a possible lawsuit that I was trying to get out of and they did a great job of helping me for a decent and nice small rate to pay. I like that I am able to use this product for a very reasonable rate and it is easy to go and work with the company with quick decisions and nice answers for help. I so far like everything about this exact service and would love to know more about the services that I am hoping to be able to continue using in the near future for right now.

I like how the LegalZoom site is very easy to use, even for a layman like me who doesn't know a lot of legal terminology. You go on the site and they walk you through what you need to get started, and they find the best option for your legal situation. It was very easy to sign up and hit the ground running. The site is very easy to navigate and is aesthetically pleasing as well. For the most part all of the information is organized where it should be.

LegalZoom made it very simple to understand how to use their website and what I need to do while I'm there. Even for someone that is not big into law, I was able to figure everything out. I was able to accomplish everything I needed in a decent amount of time. The service sped the process up. However, it may have been more helpful to have more explanations of WHY rather than what to do. I could easily figure out what to input and where to input it, but it's hard to understand what the relevance of some materials are.

LegalZoom is a very efficient and effective way to find legal offerings. Anyone can use the site and be walked through clearly and easily as anyone else. You don't need to have any legal experience to be able to navigate it easily and anyone can do it with minimal effort. But I wish there was a singular person that you were connecting with whenever you actually needed to ask questions that the website may not be able to answer on its own.

These guys do provide the bare minimum for business services for my LLC which I registered in a different state. What gets me is the sneaky recurring billing on their "free trial" services and the fact that you have to call them to be dissuaded from cancelling the service after you hit "cancel service." It's a tactic to make it easier to just let them keep billing. Once you do call, after about an hour on hold, there's always some reason you can't roll back their services. Dislike very much. But they've made it juuust more inconvenient to leave than to grin and bear it.

The process is not all that complicated but you do have questions if you are getting the proper forms for your State or Jurisdiction and there seems to be no guarantee of that. It would be better if LegalZoom could somehow give you a visual contact with an attorney at a reasonable fee. This should be similar to a live chat giving you the opportunity to ask questions for verification.

LegalZoom have been charging my credit card for services I, never asked for, even declined when they offered it. I had to call my bank to stop them. They took, $854 in 6days for imaginary services. Customer service was rude and unprofessional. I had to cancel my order in hiring them to create a company, then receive a refund from them. When, time to refund me my money came, they backed up and said they don't have to refund me and went further, asking remaining balance to pay them. Stay away from this company, they lie and will tell everything you want to, know to get on, hold of your credit card.

They are charging my credit card account without my knowledge. It was happened before. Again this happened on 7/2/17 and I am disputing charge in amount of $159.00. This is big problem if you do not see your statement. I do not have order no. but I have reference no.

First of all, if you need to speak with anyone expect to wait on hold for an hour (no joke!) and then when they finally answer, also don't be surprised if the connection disconnects! This has happened to me many times (and I have never left my seat at my desk). Also, if you think you are doing yourself a favor by opting into the call back from them... Good Luck if it actually happens. I am still waiting on my callback from 2 days ago! Seriously, I am a Business Owner and I will NEVER EVER use LegalZoom. It is not just this one time, I have created 4 LLC's with them and have paid them for all the "extra work" they do... Not worth a penny! The worst experience ever! Also, they are only asking for one order number that I am not happy with... I have three order numbers besides this one!

I paid LegalZoom to start an LLC, and bought the additional "expedite" option because my business had to be operational by a certain day to receive funding. Almost a month later, the state said that they had just received the paperwork, and that it would be 10-15 business days until completion, which would have ruined us. I asked if we could expedite, and they said they could for an additional fee, which LegalZoom had not paid. When I spoke to their very rude customer service, they explained that the additional fees I paid were to expedite LegalZoom's processes, and not the state's. I asked why I didn't have my papers completed within their estimated time frame, and they said that it was an estimation, and that it was ultimately in the hands of how quickly the state would process the papers, which is blatantly untrue, as the state explained that they didn't receive my papers until about 3 weeks after I had paid LegalZoom.

First of all, they overcharge for what they are offering which I knew at the time but figured it was worth it to not have to deal with the hassle. Other than that? Ok let me tell you my experience. So they formed an LLC in the state of Washington for me back in March 2015, which went pretty smooth, or so I thought. In June, they call me telling me that they didn't file the paperwork correctly and that they would fix it since it was their fault. Uh, yeah, I hope so. What they filed was an annual report, but it should've been an initial report. They finally did get the correct paperwork filed, but it took them another two months to do it. Ok, so that was their first error.

Made a huge mistake dealing with this Stupid IMBECILES! All I wanted is to create a simple Partnership entity. They screwed it up so much that I am still trying to fix it. Why are this Scambags are still in business? How come nobody sued them yet??? All this "low LOW LIFE SCAMMERS" do is take your money and do nothing!!!

I tried LegalZoom Living Trust bundle because I have properties in US and Canada and I want to include them in the trust so my children do not need to go through probate process. There was no disclosure anywhere that LegalZoom cannot handle properties outside US. There was no space and values to select anything other than 'States'. There should be a disclosure upfront so that we do not waste tons of time and efforts and $ and not get a complete trust done, or better still, why not expand your legal coverage to outside US. It's just a simple trust document! If you can't do the deed, get someone to do it.

I started an S-Corp on LegalZoom. Not for first timers... Several items were left open ended and when I was past due on returning documents there was no follow up. Calls to customer service were not returned in less than 20 minutes by on the 2 occasions I tried to reach them. The first time, when I got the call back, and it dropped, they made no attempt I could see to try me again. Their fax machine was busy on multiple occasions, when I needed to send documents. Here's the work-around, email documents to BZSupport@legalzoom.com. Finally got someone on the phone and all was fine.

I'm sure they have satisfied customers. However, if you have any issues (we decided to change our name WELL before they started any process on our order.) count on a very frustrating experience. It seems like their customer service people have little communication with the people who actually process the information taken on a call. After several calls we finally got them to acknowledge we got to them in time to change our name and that it would be taken care of "no problem." Well they took care of the change on the federal filings but not the state filings. Federal was OK, state was under our old name. They also produced all the documents - Operating Agreement, transfer of authority, etc. - under the old name.

Buyer Beware! I'm sure LegalZoom has plenty of satisfied customers but I'm not one of them. I hired LegalZoom in 2015 to create and register a new business entity on my behalf with the IRS and my home state. When choosing the services I wanted LegalZoom to perform I selected for them to NOT handle any further/ongoing filings (like annual reports, etc). I did not pay them for that service as my CPA handles my annual filings for my entities. When they registered the new entity with the state, they entered THEIR contact information for state notifications to the business. The state has sent numerous emails to them (their email address is on file) regarding filings for my business over the past 12 months and they never responded or forwarded those notifications to me.

Staggeringly inept customer service. I paid for 5 years to use LegalZoom as my registered agent. This year I did not receive my biennial report. I called my registered agent and asked them to contact the secretary of state and have the info re-sent. This required an email address, apparently LegalZoom did not send an email address to the secretary of state and we are waiting for snail mail. Here's the kicker. If I don't file the biennial report by April 1st, my business will be dissolved. I have spent 4 weeks pleading with LegalZoom for help. Endless calls, hours on hold and no progress. Rude customer service reps (although one or two were nice they were useless in resolving my issue), several were downright rude and condescending. (Dylan).

They promised to establish an LLC, file the appropriate government paperwork, provide legal documents necessary to establish the business, promised a due date, and failed on all accounts. Paid a premium to expedite the process and not only did they miss the due date by 10 days, but the resulting documents were so fouled up that they were useless and went in the trash can. Hours spent on the phone on hold, days spent waiting on promised return phone calls that did not come, promises made to correct repeated mistakes that were not kept. Finally cancelled the entire project, got a partial refund, and then they started billing me for the 'free' trial that was supposedly canceled. AVOID AT ALL COSTS.

In 2016 I set up a CA corporation with LegalZoom. I had never opened the corporation and called LegalZoom to remove them from my agent of service that they charge $159 for that they do not send a notice about. Just spoke to a man name Brandon who was extremely rude and not helpful. I requested to speak to a manager and Brandon informed me there wasn't one to talk to. I informed him that I no longer wanted the service because I have never opened the business and would be dissolving the company in the state of CA. He informed me that I was still responsible for the $159 for the current year. Horrible customer service. Once your LLC becomes legally effective, your card will automatically be charged $159. Service renews annually thereafter for the same fee until cancelled.

Quick to take money, customer service is terrible, had to call 3 times and was transferred and put on hold several times. Was charged for registered agent fee several times. First representative said he agreed I should not have been charged and would refund me (By the way they were several LLC's and they charged me 12 times at $159 ea $1908!!!). He said he would send a confirmation email which was never done. Why would anyone pay $159 a year for a registered agent to accept mail??? I called back again several days later to be put on hold for 20 mins before anyone answered only to be told she had no idea about any credit. She transferred me to another agent who after being put on hold for 10 mins again said they would not issue the credit. WATCH OUT FOR HIDDEN FEES AND CHECKED BOXES. They will charge your credit card on a recurring basis!!!

I used LegalZoom to set up an LLC. Everything was fine until I realized that we had originally set it up in a different state than where we were operating the business. It ended up costing us WAY more money and when we had originally asked about the pros and cons of setting our LLC up in various states, no one told us we'd have to file in multiple states. We only realized it when we went to open a bank account. Also, they don't tell you WHY you need to do anything, or that there is a time frame associated with certain things you need to do once you get your LLC.

I applied for a LLC and quickly discovered that the email address that I provided was incorrect. I made the change on the website and received an email confirmation that the correct email would be used. Sadly, I never received the documents to sign to close out the LLC since they were sent to the incorrect email address multiple times. I called 5 times and sent multiple emails to get this resolved and they never sent the documents to the correct email. I wasted about 30 days on this and the frustrating part was none of my emails were answered and I was on hold an average of 45 minutes before I could speak to an agent. LegalZoom charges a premium price and I was very disappointed with their poor service!

Not extremely responsive. They weren't much help with my previous problems, and I was not happy with the work ethic. Sometimes I couldn't even get a response. Extremely slow. Imagine a turtle covered in molasses. That's pretty slow, but then put that turtle in a path of tar on a hot day. The speed literally went nowhere. Not very reliable. I had to call repeatedly and email repeatedly as well. I almost never got an answer and when I did it was a generated message that said "leave a message." Not much to work with in the ways of value. I'm not valued, they're not valued at all, and their service is of no value. It's pretty worthless all around.

I asked them advice regarding a personal matter. They ended up not being able to help me personally but to point me in the right direction. I wouldn't say that they were necessarily fast because my issue is rather complex. Every situation is different but they were efficient. Very reliable. LegalZoom has created quite a reputation for itself. With that being said, the value of information received is accurate every time which gives them a great reputation.

The people that work there are all quite friendly and professional. I always get my questions answered in a timely manner. They are very pleasant to do business with. They are very efficient at their jobs and provide quality service in a very timely manner. We were able to get all of the information that we needed well within the time frame we needed it. They are very reliable. They always called us back in the time frame they said that they would. We were able to get everything we needed done in the time frame that they quoted us. They offer great service and very competitive pricing. We were able to get everything we need done at a very fair price. I would say that all things considered that they were very valuable to our business.

The customer service was very good and explained everything to me when I needed help. They are very experienced and professional people. It took a little while but they sorted everything out and were able to help me when I needed it most. I really appreciate the patience they had with me and they were very nice. They are very reliable. I would recommend this place to other people. It was a decent price considering every other place was about two hundred dollars more than this place and they handled my situation very well.

People that are always there to answer all your questions and give you the best advice and help when needed and wanted. Quick and yet efficient. Speed and service are the best of lawyers and handling legal problems of all kinds. This service will really give you a new outlook on having to deal with legal issues. Always reliable answers to even the toughest questions you have. Always honest and truthful in all areas and will never steer you in a wrong direction. You can always trust what you are told as truth. Value is tremendous and will be one that you can afford and not bankrupt you. The value is so good that it often outweighs all you have ever dealt with.

Customer service was phenomenal. Staff was well educated on the company, friendly and personable, patient, and most importantly, had convenient hours. The speed of this company was great. Not only the actual service, but the quality that came with that speed. It was nice not sitting around waiting for a service that ended up being mediocre. The reliability of this service was fantastic. It was at convenient hours, had helpful products, and an overall pleasant purpose. Customer service hours was also extremely reliable. The value of this service was the best part of my experience. A fast, reliable service that ended up being more than I hoped for.

They are very nice and very helpful. They do everything they could to take the time to answer any questions I may have had which I really liked. They made it less stressful. Got back to me in a timely matter. They work fast and do their job correctly and I really liked that about them. They care about you and your time and do what they can to help you. They are very reliable. They told me when things were going to get done and they do just that and I thought that was great and help make things much happier for me and my family. They really do value you and your time. They seem to really care and that you're not just another client but a person and I thought that was wonderful and really nice of them to care that much.

I used it for help with getting custody of my children and help in learning to file for divorce. I also used it when we were trying to get custody of my stepson. It's very useful and informative and incredibly simple to use even if you are clueless about all things legal related. It was incredibly easy and fast. When getting advice my questions were answered that day and was given a list of attorneys in my area immediately. If you need legal help I highly suggest LegalZoom if you are looking for quality service in a pinch.