LegalZoom Reviews

My attorney suggested I use the copyright office directly. I stupidly ignored his advice and went to LegalZoom. Only good thing about them is the form is easy. But they upcharge you 100 bucks. Then they took my submission online and completely dropped the ball. I only found out by checking their web site. No email notifying me they need another submission. So I send them an attached email. Day 3 I call them as to why my submission is in a "examination status". It's just rope-a-doping you to wait 2 weeks while they get around to sending it to the government. It's blue sky. I asked for a refund and decided to take my attorney's advice and apply directly to the government. BTW when I asked the rep why they take so long. She rudely said because we have other submissions besides yours.

I paid for a DBA in Michigan.

I used LegalZoom's business formation service. I've done the LLC and the corporation so far. Using them was the easiest. I could do it on a computer and didn't have to talk to anybody. Plus their customer service was good.

LegalZoom is completely unprofessional and their services are inadequate! I purchased the Economy LLC package for a total of almost $700. My estimated completion date came and went, only to be reminded my economy package wasn’t valued and I had to just “wait”. I ended up going to a local professional business service and they handled everything effortlessly in one day!!!! Legal Zoom is TERRIBLE!!!! Stay away if you value your time and business!!!

I used LegalZoom based on my friend's recommendation who have used them about three years ago. They walked me through the process. I got back a trademark search results and I had got in contact with the representative that was working with me to figure out what was my next step. I have not received an email back from that person as of yet, but the service that I wanted to apply under or that I’m going to apply under is for clothing apparel. The person that I spoke with was very helpful. He gave me his direct line, which was also important to me because for any further questions I have, I could directly speak with him. I'm not yet 100% finished with what I’m doing, but so far, my experience has been good.

We use the power of attorney service from LegalZoom and the timing and cost made us go with them over another company. I've been a customer for a month now and I am able to get the documents quickly without the high fees. We’re done with the first phase and we’ve got four documents that we’re gonna have done.

My grandmother passed the house over to me and an attorney told us that LegalZoom might be the best way for a deed transfer. We were told the timing through LegalZoom is a lot faster than six to eight weeks compared to a lawyer which would take a bit of time, and that they research a lot faster as well about the mortgage and the deeds, who’s house it has been under. LegalZoom also do a power of attorney among other things, another service we also might end up using, so we decided to go with them. The research was able to find the information in less than a week and it took about a week for them to get me all the papers ready. However, it took six weeks for the transfer, it took six weeks for the city to respond. Nonetheless, the house has been transferred.

We used LegalZoom for their estate planning service. My son helped me out and I've been a customer for about three months now. So far, I am satisfied with their service.

I've used LegalZoom for their LLC service. I've been a customer for a month and a half. I contact them over the phone and they were very knowledgeable and able to explain information I needed. It's still early and I haven’t had the chance to get the benefits yet, so we’ll see.

As with many other reviewers here, I've learned that it is nearly impossible to cancel Registered Agent service with LegalZoom. They refuse to cancel, claiming they need proof of a new Registered Agent, but the LLC is no longer active. I cannot provide proof for something that doesn't exist. Still they refuse to cancel my service, continue to charge me, and have now hired a collection agency to threaten me with damage to my credit report. Do yourself a favor and stay far away from LegalZoom.com!

When I was first starting my business years ago, we were familiar with the LegalZoom service and I started using them right away to do all my trademark information, and it’ll be three years now since I've been a customer. I decided to work with LegalZoom for the convenience and centralization of all the services. We didn’t wanna have to go through and try and put an attorney on tenure or retain an attorney. LegalZoom makes sure everything is taken care of and we are all good as a business. Most recently, I used them for trademarking and the process was simple and easy. If there was missing information that they needed, then they’d follow up. Their customer service has been great. My interaction with their rep has always been easy. They've been real helpful and good at what they do.

I've been a LegalZoom customer for five years now and I've used them for DBA, LLC and some accounting services. I like the convenience of working with them and I've had very good experience.

Justin in customer service (extension **) is the absolute worse. He lied about canceling my account and my bank was charged $400. I was owed a refund prior to this which I have never received nor did I get a call from a manager which he claimed to submit a request for. I called again today and unfortunately spoke with Justin again. He was completely unprofessional, refused to let me speak to a manager and hung up on me. This is a horrible company and I would never recommend to anyone mainly based on the lies, unprofessionalism and way I was treated by Justin. A horrible experience when you've paid your hard-earned money into this company.

I've been a LegalZoom customer for a couple of months now and there's a lot of drawbacks. It was an installment of $200 a month for the LLC. I’ve been charged astronomically over the going rate above the services. It's at 700 bucks when I could have paid at 250 or 300 bucks and be done with it. I feel a little used. But it has been paid now. I'm just gonna have my final certificate of LLC. I have to have one that says it's applied for. After I conduct all my business, I would never do business with them again. It's a sham on how they are doing this to customers who don't know any better.

If you think you are buying a Last Will and Testament for $187 you are not. You are automatically enrolled in ongoing monthly payments of $14.99 that continue unless canceled. The need to cancel an ongoing program that is automatically triggered is very deceptive, particularly from a legal services entity. There are no options to purchase the Last Will and Testament product without the unnecessary monthly legal consultation feature. Very deceptive and probably explains the large number of 1 star reviews.

I saw and read about LegalZoom on the internet. A friend of mine knew about the business and what they did, so it was easy just to go online and start signing up for business or get the documents needed. I wouldn’t be able to do all the paperwork on my own so the service has been extremely convenient being able to contact a representative and say, “Hey, I'm missing this document. Can you just send it to me in the email?” You are able to receive documents even if you just happen to misplace them. Also, I can see why it could be expensive because each thing is either at the federal or state level, and those are the things I'd rather leave at the professional who understands that more than I do.

LegalZoom completely ripped us off. We paid the service for them to take care of the LLC registration for our new business and ended up with no response from any of their agents. We ended up doing the LLC registration ourselves and sending all the paperwork to state/local registrants. Our account apparently went into collections as I just received a notice. These folks are snakes. Do not do business with them.

After I left my review here, a social media manager reached out to me for a resolution. She was very helpful by giving me instructions to change my registered agent on Secretary of state. Once I have done that on my own, I informed the manager, and she responded to me within a few days and said she has canceled my subscription with Legalzoom. I also received a refund in $149 which was the registered agent processing fee they initially charged. I am glad that Legalzoom is willing to resolve the issue with their customer. Even though I was not happy with their way of charging their customers, I am satisfied with their way of handling their customer's complaints. So I updated my rating to them from 1 to 3. Hopefully that helps.

I’ve been using LegalZoom for years. We used them for drawing up leases before and recently, I used them for a will. The interaction with them has been simple. I just applied for the service online and it showed up when they said it would. Overall, it has been easy doing business with them.

I've used LegalZoom several times over the years. Had a few hiccups with orders but the price was low enough to make it worth having them handle my business needs like registering DBAs and setting up LLCs. However, it seems they've recently jumped on the hidden recurring fee bandwagon. Earlier this year I registered for a DBA and, after several months had passed, discovered that I was being charged monthly for a service they label ”30-Day Trial of Business Advantage”.

LegalZoom was cheaper compared to other providers so I went with them for an LLC formation. I've been with them for a month. However, I had to cancel my order. I’m really not doing anything with the LLC right now.

We were looking at going with a law firm that’s here and my coworker who had used LegalZoom for trademark application before said, “Try LegalZoom,” and we did. We also used them for trademark application and we've been with them for a couple of weeks now. Their customer service was the best part. It didn’t matter who I got. I just spoke with whoever was available a couple of times when I had a question going through filling out the application and they were always helpful. I had a really good experience with LegalZoom and I’ve recommended them to a friend. I will use it again for another legal need that I have. In fact, I need to do my will and I’m definitely gonna use LegalZoom.

I filed for my LLC on 7/12/19, I in turn signed up for the registered agent, total compliance and legal assistance.. They got me my LLC name and EIN fairly quickly, fast forward to today I'm wondering why I haven't received any documents from the state at all so I can proceed.. Only to find out in order for LegalZoom to set themselves up as a registered agent they would have my state entity number already along with certificates already and I found this out by starting a new LLC myself..

I wanted to set up an LLC and it was something that I could do on my own. But I didn’t wanna mess with it and I wanted it off my plate. It’s something that LegalZoom does every day. I had heard positive things about them, so I would rather pay them money and not worry about it. When we were getting things set up, somebody reached out to me to ask some questions. I've also gotten from an email from a different company for setting up business license, which I don’t know that I even need one. Then I’ve been charged 180 something dollars and I’m not really sure what I’m paying for.

I started using LegalZoom from the beginning and I just keep going back to them. I like that their service is a quick and timely manner. I normally contact them online and use their business formation service.

Ever since I got a incorporated, I used LegalZoom for the LLC and then I got a DBA for the LLC. The LLC was nice. They were quick and everything was good. They did referrals to banks and all that other stuff too. But I had a problem with them on the DBA. It took about a month and a half and I was calling LegalZoom to check on it and they were just giving me the runaround, saying that it would take them a while and stuff. So, I asked them to give me the number for the state which they did. I called the state to see what the problem was. The state got it done in two days. Then, I called LegalZoom back and they rushed it after that. But I paid $250 for something I could have done myself for 30. And I paid them to do it, there wasn't anything, not even a sorry. I told them that I wasn't happy with it, and that was it. They may be trained to give people the runaround instead of actually trying to solve the problem themselves.

LegalZoom has been great. I saw their ad and they said it was a pretty low fee, so I went with them and used them for the Power of Attorney. That was a month or so ago. It's all done, but I'm gonna go back to LegalZoom and do a living will as well.

In August of 2018 I filed for an LLC in the state of Washington. At the time, when I spoke with the folks at LegalZoom, they told me that I would need to use them as a registered agent. I assumed this is accurate, but since I have been told I could have been my own registered agent. They charged me a total of 960$ and I was given a “free consultation” with various lawyers and accountants who all very much wanted to sign me up to their programs. At this point, I was pretty much tapped out, and I refused additional services.

I used LegalZoom for a will for my mother. Their service seems quick and easy. My mother doesn’t have a whole lot so based on what she has and how she wants her services to be conducted, the forms seemed like it would fit her. Also, their documents are quick and easy to access and they don’t seem expensive. We just filled out the form a month ago and it hasn’t been completed yet. Hopefully, we finish it up with her soon and pay the money, and then get it recorded and such. So, there’s more to come.

I started working with LegalZoom two years ago. I get in contact with them through email and it has been very good. I've had no problems at all. I'm working on my will with how much I haven't finished. I found an attorney and spoke with them. It's really easy if you're doing a very one thing and you have no other weird situations. But my will is a little bit complicated so we probably need more interaction with them personally to make it more smoother. Other than that, I've had a great experience and I have recommended them.

We have done our wills with Legal Zoom for years and felt very secure about it. Now they will not let us revise one thing within 30 days without paying for another revision, suddenly. It used to be we could go online and revise something within 30 days. If they insist on being that cheap, we will no longer be customers.

My wife liked how simple LegalZoom's process was and she made me decide to go with them. We used them for estate planning and did the process online. We've only been a customer for less than 30 days and so far, all we’ve done was fill out the forms. There was no need to talk to anybody since the forms were good. I've already recommended them.

LegalZoom is worth the money. I had a business in Washington State that they set up and I used them again to set up another LLC in the State of New Jersey. I contacted them over the phone and we did everything online. It was an easy process. That was finalizing the current LLC this year. I got the compliance package and they sent me notifications when stuff were coming through and I needed to do something. I haven't had the same person but I'm satisfied with the people they've assigned on each one.

My husband used LegalZoom before, years ago, when we made our wills out. Then we've changed them. The process took two weeks and my husband got his portfolio in the mail, but I never got mine. Other than that, my husband is quite pleased with them and I'm perfectly happy. I would recommend them.

The people on the phone whom I dealt with were very nice, which is why I gave the extra star. Their written responses were largely a dodge and saying we don’t do that. I asked for accounting advice on how to structure the LLC and they said they don’t do that and I need to speak with my accountant. I said, "I am paying you for that." They told me to contact their 3rd party 1800 accountant. A week later, 1800 accountant called and said they missed doing their intro call. I said, "I am going to ask for a refund." They said, "Do that through LegalZoom." I went and spoke to a real accountant and asked LegalZoom for a refund. Over a week later and still no reply. What a scam!

I opened an LLC with LegalZoom three years ago, then I closed the LLC one year later. I have been getting charged $299 for the past TWO years since the LLC has been closed. This time they double charged me. I am increasingly convinced that these "mistakes" are simply fraudulent attempts to charge me without me noticing. Never do business with LegalZoom!!

I got an LLC several years ago and it was very successful with LegalZoom. Everything was packaged up as the way they said it would be. Recently, I used the DBA and a new LLC. They provided me with a representative and my interactions had been great. The benefit of using LegalZoom is peace of mind.

Legal Zoom tried every way possible to charge me for unnecessary revisions and not deliver the wills I had revised. A supervisor called me when I demanded to speak to one, after two days of waiting, assured me she would take care of the issues, and did nothing. Miserable service.

We went with LegalZoom's DBA service for convenience and we've been their customer for about four months now. They’re knowledgeable and they explained the service very well. Interacting with them has been very simple and easy.

When I needed I needed to add a DBA to my business, my bank recommended to use LegalZoom. I paid the $200 in June but I still don’t have my DBA. LegalZoom sent me the forms that I needed to fill out and it included notarizing some pages. I went to the bank that sent me to LegalZoom to have them notarize whatever needed to be notarized. The bank notarized but they also added some other forms that they said LegalZoom was missing. So, I sent all of those to LegalZoom, which was all done by snail mail. It’s very slow.

I am a small business owner that attempted to launch my non profit business last year. Legal Zoom filed the paperwork and made themselves my person that the stare sends mail to. A year later I was charged 399 for a service that was 99.00 a year before. I go to cancel and they said I need to change my “person”: I go to the State of NJ and now they tell me my business isn’t in good standing and my business name has been taken. I hired LegalZoom to help me deal with all the state laws of operating a business. I called and Legal Zoom said that’s not what they do. What they do is take your money and when you are confused and don’t know what to do tell you to contact the state. If you know what you are doing hire a company that’s not going to charge you 400 per year to tell you to contact the state. You are better off hiring a personal assistant for 10 dollars an hour. Once I dissolve my business I will never use legal zoom again.

In August i purchased an option to started a rush process to start a corporation. The next day i received notification that I they had a question. When I called with my order number, they could not find it in the system, though on my end it appeared and the first installment had been paid. After talking with 2 different people over periods of time, I was informed that this was a glitch in the system. Eventually, they shared I would need to complete things on my own because I needed a professional corporation and the state of Illinois would not allow them to verify my corporation (this is ultimately an untruth as i was able to submit my license through another agency without any problems) and that I would be responsible for this. I immediately requested my account be closed and a refund occur, as I was paying them extra money to assist and take care of this, if I wanted to do this on my own i would save myself the money.

I needed LegalZoom for a couple of business contracts and their templates are great. However, they're kind of a one size fits all so there are some industry-specific stuff I've had to go elsewhere for. But when it comes to just basic contracts, LegalZoom's templates have worked well enough.

They will charge you hidden fees and get you into a subscription of $159/year! This is terrible. Please do your research and use a different company. Learn from my mistake and hundreds of others who were scammed!

I've been using LegalZoom for five years now. I liked their pricing and their breadth of templates. In fact, I downloaded a template the other week and the process was easy. Overall, LegalZoom is helpful in saving time on putting together contracts.

I've been a LegalZoom customer for about a month and a half now and I have been very satisfied with them. They were highly recommended by my friend. Their staff was friendly and very knowledgeable.

I've been a LegalZoom customer for about four months now. I am using their trademark service. With them, I filed a trademark less expensively than my friends who went through an attorney. That was a benefit. The only thing I don’t like about LegalZoom is I’ve gotten a bunch of calls from other people trying to sell services because they’re getting your name from LegalZoom. They would say they're an accounting firm and when I tell them I already have an accountant, they would say that most of their customers do. They’re very persistent in trying to sell other stuff because they’re assuming that small business people don’t know what they need and what they don’t need. I feel like I know what I need so I kinda resent getting all the calls from them.

I use LegalZoom for trademarking our company product. They're economical and we have control whom we are dealing with, rather than being frustrated. We've been a customer for four months now and so far, I’m very happy with their service. They are timely and we know what we are getting into. They explain everything in detail, pros and cons, and we decide. We're very satisfied with them.

I am recently widowed and am disabled. This service offered me a lifeline when I needed it. Since my husband died at an early age, I suddenly found myself with “half an income.” I needed to sell the home I had inherited from my parents and move to something I can afford. I cannot physically go to the recorder of deeds office. And I needed to have a title search, which meant going to an attorney - another thing I cannot do. For years I have had the deed in my name and my dead parents’ names.

We signed up with LegalZoom on June 20th, and used their service to get our company registered. We went with them considering their price and the payment plan. I would recommend them.

I was trying to get a trademark and found LegalZoom. Their service is quite good. If I had a question, they answered it right away. There were no wait times. At one point, they sent me the first types of information. I called back and immediately got transferred very shortly to an attorney to clear up that question that I had. The period to get the trademark done was a lot shorter than I thought it would take. It's now being offered to the government to make sure everything's okay. It was a great experience. For someone like me who doesn't wanna hire a regular attorney, LegalZoom is very useful for a small businessperson.

I recently started my LLC on LegalZoom which was referred to us a long time ago. They make things way easier for me. The customer support was fantastic. My interaction with them was all really positive and simple. They explained everything that I needed to know.

Where do I start? In March 2018, I filed for simply a LLC and I knew I could be my one registered agent. Fast forward to April 2018, LegalZoom took 3 payments of $320 out of my account to total $960. I checked an email and they automatically enrolled me in some type of service. Fast forward I called and told them I was done with them. I don't need them as a RA, and I thought services were cancelled until BOOOOM today I check my account and they charged me $399 to be a RA for a business I am not using and basically said they spoke to me in May 2019...LIES. NO one called and told me anything nor did they tell me in April 2018.

Several years ago, I found LegalZoom on the internet by searching and made up some documents that time. This last time, I knew it was there, so I went right back, signed up and had some documents made. I made up a last will and testament, power of attorney-in-fact and power of attorney-medical. I found LegalZoom relatively easy to use their service, and it was reasonably priced. It met all my requirements and allowed me to get some stuff done. I’m very happy with it.

I've used LegalZoom's services for about a year now, mostly trademarks and chasing down a patent. Using them is terribly convenient, and it's a lot easier than hiring a lawyer.

I would have given zero stars had that been offered. For a company based on helping people with legal matters, I truly am ashamed with their deceptive tactics! The package page states $155, the review page states $155, and the final payment page states that $155 will be charged to my card.... But in small print at the very bottom of the page, it states that an extra $159 will be charged. How is this not in violation of the consumer protection law....But then again, LegalZoom is made up of deceptive lawyers who probably legally advised the company to put an extra amount in the small fineprint!!! I would never recommend this company to anyone!!! Canceling my services!!!

Since LegalZoom's brand name stood out and they had the widest-reaching reputation, I used them to form an LLC. The process was extremely easy and I couldn't imagine it being any easier. If I went with a lawyer or an alternative, it would have probably taken longer. I did everything online and my LLC was formed. I also got a full rundown pocket of my next step and it was extremely helpful. It would have overwhelmed me if I did it another way. As a resource, having LegalZoom is extremely valuable so I have and will continue to recommend them to others. I would tell them they can go to LegalZoom for free if they are looking to form an LLC or just have that assurance in their back pocket.

I used LegalZoom to create a LLC. The problem I have is with their business practices. I have to blame myself partly, because I should have done my research and If I had - I never would have used them. As I go through their site to create my LLC, first off I should have done my homework on RA (again my fault) - so I choose to use them as my RA. I continue to go through the process and get to the very end in which I have a grand total of $338. At this point I also see a line item which is $159 for Operating Agreement and EIN. Coincidentally guess what else costs $159? Yup - using them as a RA.

I heard about LegalZoom through a friend. And my boyfriend at the time I got LegalZoom had just opened up a business and he had told me about it. And I’ve referred several people to LegalZoom to do the same. I used them for opening up a business here in California, and an S corporation. I also used them to dissolve a business in North Carolina. The only issue with the one in North Carolina was I didn't realize that there was a little bit of question that they had to come back and forth with me with. But opening up the new business was fine.

I signed up for LegalZoom last year in 2018 to use their services because it was not easy to find help in my area on a local level. The prices you pay for their services is very deceptive and their follow through is extremely weak. We ended up paying way more (600.00) than they stated in our original payment agreement and when we needed to do more paperwork, they totally dropped the ball and did not inform us that all of our necessary paperwork had not been filed. I cannot believe this. I am so disappointed. I wish I had tried harder to find local help. Won't be using LegalZoom again.

I've been with LegalZoom for three months now and I chose to use the company because it's easy and fast. I used the online service to register my business, the LLC, and the process is already finished, with my document and certificate.

I formed a corporation in 2018. At the end of the 2018 I resigned, gave up all my quotes, etc and called them to tell that I do not need any service from them, and to take my credit card out of file. In August I received an email from them saying they want to make sure I was still the contact for that company (?!). I send an email asking them again to take me out. They reply telling me that I need to call them if I need to cancel my account (which I did already in 2018). I was surprised to find out that they’ve already charged me $399.00 in July!

I tried talking to a different lawyer and I had a hard time getting in. They kept putting me off so I thought of giving the internet a try and I used LegalZoom for a deed transfer on a house. They were pretty much straightforward and did what they were supposed to do. I was happy with them. Everything was pretty good. We had a little trouble with the filing on it, but it was no big deal. I'd probably use LegalZoom again and I would recommend them.

We were looking to get help to establish a non-profit organization and we heard someone else had used LegalZoom and that it went smoothly. Then the one time we were on the phone with LegalZoom, the person was very helpful.

I’ve used LegalZoom in the past and I went back to them because it seemed like an easy process online. This time I got them for Trademark. I just type in the information they needed, submit and make payments. And then we went back and forth a couple times with some questions they had, so it was all pretty straightforward. It was easy to do. And that’s always a plus. Everything looks good for whatever you need.

I got LegalZoom's service for business planning and so far, so good. I didn’t have to fill out any paperwork myself. They did it all. Everything was done online and I paid for it. And they sent me my stuff in the mail.

I was starting a company and LLC, and LegalZoom helped me out a lot in getting my business up and running.

They did help inform me of the reason behind this service is to keep your company more protected from problems like veil piercing of corporate legislation matters.

We’ve used LegalZoom in the past and it's great. I recently used them creating an LLC for the speed and convenience. It’s already completed and it only took 10 days.

DO NOT USE LEGALZOOM!! I also have a recurring charge on my card for $499.00 per year. Not only that, but get this, they had my old American Express account set up on their auto-billing system. I closed that American Express account about 5 years ago now. (I had used it 8 years ago to pay for two wills and my LLC formation. My LLC is now an S-Corp, and Legalzoom is still billing me for the LLC!) We never even authorized "registered agent services" for our LLC, but Legalzoom says our state requires it. State of Texas disagrees.

I'm new to starting a business and creating an LLC. That being said, I've operated as a sole proprietor for years and am pretty savvy when it comes to legal documents. LegalZoom seemed like a good way to get started quick. After getting started, it turns out they don't actually file most things for you, even though that is the impression given. Also, finding the information needed to file the forms yourself isn't very easy, and customer service is pretty useless, mostly just copy and pasting things you can find in the FAQ.

I chose to work with LegalZoom because it was easy. I've been with them for 6 months now and they've been good. They got things done quickly.

We've recently started using LegalZoom where we have an account that lets us book half an hour of legal consultation whenever we want around different subjects. It enabled us to answer some key questions about how to proceed in our own business. There are times we just need to know what to do or what an answer to something would be. There are also times when we just need a document put together and LegalZoom has enabled that for us. But if there was a major value add, it would be being able to leverage the expertise of lawyers in different jurisdictions and one that we actually do business in. We're incorporated in Delaware as a Delaware corporation and we do business in Tennessee. It would be good to be able to book a consultation with lawyers who are familiar with Delaware's practice. But LegalZoom is still so cheap and fast that we're happy to keep using it.

I have no problem going and doing my own filing but using LegalZoom saves me some time. My life is really chaotic and busy. And because LegalZoom was so popular, I just went with them. I did estate planning and business formation, for a DBA and a corporation. But my DBA took an enormous amount of time and I’m very fast. The moment I got my first notification from LegalZoom to request a good standing letter for my corporation, I did it and I got it sent off right away. Despite that, it still look a long time to get my DBA. So I reached out and I got an email that was kind of sarcastic. It was like, “You should be looking at your status online,” which I did. I just wanted to find out what was causing the delay. But with the exception of that one experience, everything has been great.

So I placed my order for my LLC on July 19th, no big deal right? Just $319 so I thought. I make my payment, then the very next day they try to charge my account for $159. I message them through their chat service and I’m told it is for the registered agent! I told them I was not aware that wasn’t included in my $319 total.

I used LegalZoom in the past to create an LLC for my business and I used them recently for a last will and testament and a power of attorney as well. I've been a customer of theirs for about six years and my experience has been amazing. The representative was really engaging as far as answering all my questions ‘cause I did have a lot. I really appreciated the time and effort that all of the representatives gave.

LegalZoom was big enough to where I felt comfortable using them. I don’t mind using smaller companies and usually, I prefer to, but given that sort of matter in obtaining an LLC, I felt that it was better to go with a larger company that I was more aware of and their name was plastered around more. I used LegalZoom's app for us to be up to date with what was going on and I was pretty satisfied with that. It seems pretty streamlined. If I go through a service to get quality service, I usually recommend LegalZoom if I hear anyone in need of service similar.

I did a partnership agreement through LegalZoom. I did everything online, and their website is very user-friendly. If I went to an attorney to get the same service, it would cost me about $300. So it saved me a lot of money. I've been using LegalZoom for years, and I want to continue with the same that I have. Anytime I have a problem, I could call and they would work it out, fix whatever for me, and I'm good. I have recommended LegalZoom to several people.

I needed a trademark and when trying to find someone who can help me, a big factor was cost and the convenience of being able to do it from my office. I ended up working with LegalZoom. The free consultation with the training was nice but the trademark hasn't been approved. I haven't heard anything from them in a while. Still, I'm satisfied with their service.

I ran a quick search and LegalZoom got reasonable ratings so I got them for my Estate planning. The process was pretty easy. I did it online and it’s pretty straightforward. I haven't signed everything yet, but it’s a good thing that it’s done. My wife and I piecemealed it and most of their estimates were about 15 minutes to document. We might have been a little bit more than that on average, but it wasn’t terribly far off.

My experience with LegalZoom was pretty cut and dry. I got a simple will done and it didn’t require a lot of time. It was really easy. I can make some modifications on the documents if I need to. Once I see it and if I have something I need to change, I’ll work on it with them.

I used LegalZoom years ago and I’m in Florida now, so I needed updated documents with Florida protocol and rules. I had trouble because the forms that were printed out had my name on one line every time. Then, when you put names on it, it was throughout the whole document. So, I called. It was fixed and I got another copy. My medical ones were a whole bunch of typo too so that was discouraging but the interactions with their reps to resolve the issue was very professional. When they finally got a hold of the right documents, they were able to see and I have received the documents I needed. I would recommend LegalZoom.

We did a living trust for my aunt with LegalZoom and the process was very easy. When I had questions, I was able to contact the company and get all my answers taken care of. Everything was online and the only thing I had to deal with in person was going to the bank. They're easy to deal with and everything was very simple and self-explanatory. I have recommended LegalZoom.

My business partner and I had more than a challenging and very frustrating experience with them. We contacted them to incorporate our business and were told that it takes 30 days to complete. We were more than 30 days out when we called to check the status when we were told they hadn't even begun working on it. Then we were told we were given a credit for our troubles which was a lie, we were refunded that money due us cancelling one of the services we had originally paid for. So then another call to them and were told by the customer service rep that we would be emailed our EIN number by the end of business that day which also never happened so ANOTHER call back and that representative said that the previous one hadn't done it so here we are over 30 days out, 3 calls and still no further along in the process.

LegalZoom helped me create a last will. It was quick and fairly inexpensive. We're about to have a kid and I can edit the will, which is nice. I did like a chat once, and they got back to me. It's relatively self-sufficient.

I started a small business and I liked that the process with LegalZoom was simple. I didn’t have to do a whole lot. Everything has been great so far. I’ve only been with them since May but it seems seamless. I would recommend it.

I want to start a Class Action Lawsuit against LegalZoom for stealing my money without me knowing. I will be talking to a real attorney about all the fees that has been taken out without my permission. I canceled my order before deadline and policy says I will get a full refund but what I got was a $320 compliance fee. Huge mistake using LegalZoom. Total RIP off.

I talked to people and knew about LegalZoom through word of mouth. I just logged on to create a will. The interaction with the rep was quite good and the process was very simple.

They charged (without my approval) $399.00 for RA renewal when prior charge was $159.00. I called there and demanded my money back, the girl I was speaking to first said her name was Anna, the second time I asked she said Tasha. I asked why her name changed. She said that doesn't matter. Very rude. Again, trying to charge $250.00 above the original charge is a SCAM. I am cancelling the service and will let the State of Florida know they are ripping consumers off. DO NOT USE THEM...

A family member told me about LegalZoom and I used their service for estate planning. It’s easier and economical. We just finished it up and I’m kinda getting everything finalized now. I’d recommend them.

Well, this review is about the horrible service LegalZoom has. They have a total disorder. We tried to open an LLC, we filled the form and then they began to come out hidden costs, lack of communication, lies. Then we decided to cancel the order and they accepted the cancellation, they refund us the money and the agents told us that there was all fine and finished. Now, we received some documents after two weeks of the state that the LLC was opened against us, because we cancelled and never authorized this, of course, and that was everything done. Now we have a problem to present a termination for that LLC before the state, and of course, LegalZoom, is saying that is in research but they begin to wash the hands and say that the refund never should be allowed and that these type of orders are not refundable, of course, to cover the bad organization and the lack of honesty.

I had a Last Will and Testament made through LegalZoom and the cops came and I went to jail. My grandmother made the same type of will and she did not go to jail. This could be you. Do not make a will!

I did the original will with LegalZoom years ago and I recently updated it with them. I went on the internet, fixed it, sent it, paid them, and I didn't have any problems.

After several struggling uses of this service, I decided to cancel and go elsewhere. LegalZoom refused three polite requests to cancel the account [not including their call hang-up]. Email to customer service resulted in a reply that they could not handle my "order". Online service is pretty much hopeless [that was the reason for the "struggle"]. But a call to customer service led to the quite unpleasant dead-end: "No, they cannot cancel" my account; no, they will not check with another person e.g. supervisor; they have no interest in privacy regulations [like EUGDPR]; and [despite their observed inability to run a service that is responsive to simple customer needs], I'm to trust them to carefully handle my personal information until the end of time.

Legal Zoom was helping my organization file as a nonprofit. They did every single step wrong. When they finally did go to file it with the state, they informed me that our PO box, which they previously said would work, would not and they advised me to go purchase a private mailbox, which I did. They said a supervisor would call me back that day to sort out their mistake and they promised not to file until they had corrected it. No supervisor ever called me back and they filed with the PO box address, having omitted the box # to make it look like it wasn't a PO box. Eventually, due to all their mistakes, we finally decided to cancel the filing and receive a refund. They were to send a check to us written to the organization.

Since April 15th, I've been with LegalZoom. I heard of them through a friend. I talked to a lot of people from there and used their services for the formation of an LLC and a DBA. I also availed of their tax accounting services. I thought that with LegalZoom, it would make the process easier, but it did not really. Their people explained things to me but it didn't work the way they said it would. They do, however, have online apps that make things more accessible than doing it by yourself. Overall, I'm sort of satisfied with my experience.

Legal Zoom is convenient. I got a form from them and it was cheap.

I chose LegalZoom as it seemed like the fastest, most turnkey solution to setting up my LLC. This is not my first business, so I was attracted to having all the services under one roof and paid for everything upfront -- well over $1000. My company was approved weeks ago, but I have been chasing LegalZoom every day, begging them to file my SS-4 to obtain the EIN from the IRS, for weeks. You cannot operate as a business without an EIN - no bank account, no PO Box, no payment processing. I have been sending emails, I sent the document 7x in various methods. I call daily. They are injuring me financially by keeping me from launching. I am livid and have lost all trust in them.

I signed up with LegalZoom and created a living will through their platform. I had a specific need and LegalZoom was pretty intuitive and pretty cost-effective in getting that done.

I used LegalZoom because of previous experiences and word of mouth. I used their service for an LLC. I just went online, paid the cash, made up the name for the LLC and that was it. It was really easy.

I clearly explained to LegalZoom from the onset what I had, and what I was looking to do. The LegalZoom rep on the telephone assured me that I DID IN FACT NEED A "TRADEMARK." After filling out all of their paperwork online for a "TRADEMARK", the LegalZoom attorney (in a telephone call that lasted all of 16 minutes) told me I needed a copyright NOT a trademark. Instead of switching the application from a trademark to a copyright, the attorney cancelled the entire order. Out of the $874.00 I paid them, they were only too kind to refund $275.00. They stole what amounts to be $599.00 of my hard earned money claiming it to be legal fees and did NOTHING for me at all. There is not one attorney in the world worth $2396.00 per hour. It's a scam!!

I love LegalZoom. They do a great job. I'm building a restaurant right now and I will use them every single time. Their service is fantastic, expeditious, professional and wonderful.

I've been with them LegalZoom since 2013 and I’ll recommend them. I’ve done incorporation and trademark with them. It’s easy to use them. They kinda do it for you and I like their follow-up.

I did a Google search on how to start an LLC, and LegalZoom was one of the top hits there. I also talked to a friend ‘cause they had used the same service. I've been a member since June and I like that I didn’t have to worry about the correct filing with the state. The last time I called, one of my paperwork was filed incorrectly, but the person on the phone was very nice and explained to me what to do. They're knowledgeable in what they're doing, and definitely professional. It was easy to get through and I was confident that my paperwork would be filed.

I did a will through Legal Zoom. I did it all online and it's great. Navigating through the website is easy. I had to change the will up some and that was easy to do as well.

I used LegalZoom for a few years and had a great experience. I ended up closing a couple businesses due to changing states and then received a collections notice for one of the companies that I closed. Not sure how many times this has happened, but I don't see the point in sending a bill for $159 to collections when it was a recurring registered agent fee for a closed company!!

LegalZoom explained their business formation service well enough and I've been satisfied with my experience. But I've had to put things on hold because of disability.

My registered agent service was just renewed yesterday and I was also charged $399 when I was auto-renewed at $159.00. I did NOT receive the update email letting me know it would increase or I would have switched to another registered agent. I am VERY upset by this. I can find no invoice or paper trail of the charge and my past orders say $0.00! How confusing is that? This is horrible service and price gouging and I will be filing a complaint with my state as well. I am not looking for a new registered agent.

I recently saw that I was charged $400 dollars for their Registered Agent service. The problem is the charge is on a card that I never put on file with LegalZoom. I’m reporting it as Fraud to my bank and I sent an email asking to cancel that charge and to be refunded my money. Will update on the results.

Last year I signed up with LegalZoom after referred to by a friend. It was simple, quick, and easy. A few days ago I received an email that my auto renewal jumped to $399 from previously being $159. Ridiculous! Over $200 increase for services I did not ask for. Also, it looks like it's only select people this is happening to as my same friend received an email of her auto-renewal coming up in the coming days at the rate of $159. We have the same plan. Talk about getting over on people. The site also continues to state that the Auto-Renewal is $159. I need an explanation on this sudden change and inconsistency as there's something not adding up. I don't want to change them as my RA, but it is cheaper elsewhere.

A friend who has a lot of years in the construction industry recommended LegalZoom to me. I'm doing remodeling and got the service paid from LegalZoom. The process was pretty fast and it was way shorter than I was expecting. It's a great service, but I don't see the option to get in contact with them in Spanish.

Everybody knows about LegalZoom and I got them forming my S corp because I don’t have time to hassle with all the paperwork. LegalZoom saves me time.

Without my permission, LegalZoom upgraded my RA membership of 159.00 a year to $399.00 a year by adding an unrequested order of Legal Forms ($240.00) to my annual membership renewal. The transaction went through on July 4 holiday so it took two days to reach them (anyone having fun 4th of July may not have checked their bank account as I did that morning). By July 6 I reached customer service and they explained that the system upgraded me and admitted I personally never did it! I got my refund! Of course It will take up to 7 business days to see it but for the millions of members who holidayed the 4th away what becomes of them who don’t notice!

I used Legalzoom to buy a flat last year and they dragged the process out for months longer than necessary, and cost me hundreds of pounds through total incompetence. As a first time buyer, I received more help and assistance from the estate agents than my solicitor who didn't seem to know what she was doing. It was also extremely difficult to get into contact - nobody would answer the phone, emails simply go ignored, and if a message is left with someone else, it wouldn't be passed on.

Using LegalZoom to form my LLC was the biggest mistake I have ever made as a legal professional. I have been lied to multiple times by their customer service team on obtaining an EIN for the business. They sat on my SS4 application for over 2 weeks after submittal, only to claim that they never received it. In reality, they never processed it and tried to cover their tracks. I attempted to speak to team leads and supervisors multiple times and escalate the issue over the phone, only to be hung up on or placed on hold for over 30 minutes in 4 separate calls. I never spoke to an actual person, nor has this issue ever been solved despite my many attempts for a resolution.

I want to form a Wyoming LLC and chose LegalZoom. Although they are more expensive but I assumed that they are more professional because they are more heard of. The customer services helped me on the phone to fill out all the information. Because different customer services had helped me so I asked to review and confirm the application before they submit but never received anything. When I checked, it was already filed with wrong information. What the customer service told me is completely different from what had filed. LegalZoom denied their mistake and not only they won't fix it, they even ask for me to pay for them to dissolve it. I wont do any more business at LegalZoom.

I used LegalZoom's trademarking service. We're still in the process and so far, so good. I've been using LegalZoom for a few years and they are providing the service that they are advertising.

Paid for an expedited service to set up an LLC in WA state on June 21. The system said the The State sent me my certificate of formation on the same day that LegalZoom submitted the application on June 24. Their system indicated to me that I should receive my EIN and business license by July 5. I called LegalZoom to get an update on the application process on July 2. It seems that LegalZoom never followed-up with with State and didn't realize that they had already sent me my certificate of formation on June 24. I had to send them the formation documents via email and their support said that I should still receive my EIN and business license by July 5.

I am trying to set up my LLC with LegalZoom. I found a $159 charge on my credit card that I didn't authorize. I came to this site and sure enough, they are doing this to other people. They said they let us know but it's ONLY in a footnote of ONE email. I had to search for it. The charge is for them putting themselves as a registered agent for my company when I could've just put myself as the registered agent. This is a very deceptive business practice. I have written two emails with no response and tried to call three times and was hung up on before any rep got on the line.

In our experience as a beginning small business, we found out that we cannot depend on our paid subscription to LegalZoom's legal advice. At the very moment we needed them, we were surprised that it takes a week to get in line with any of their lawyers. When our schedule came up, literally 30 minutes before the set time with the lawyer, someone from legalzoom called us and said the assigned lawyer was not available till after a whole week. Same as with the other lawyers. Nobody was available because the "holidays coming up". We did not feel we were valued as clients and LegalZoom's promise of "100% satisfaction guaranteed" is a complete lie.

LegalZoom has been pretty good. It seems like they had a wider range of services for less of a cost so we went with them over other companies. We got their contract template service, and it's easy to use. Our interactions have all been online and it has been a straightforward experience with them.

This is not worth the money at all. Thought it would make things easier, all they do is take your money and don’t help anything, I’m a start up business at 22 years old with kids to feed. It cost me 400$ to get it through here, for them only to tell me it’s gonna be 300$ more to make a change when they say it’s free in first 30 days? I will NEVER recommend someone here, it is by far the worst company for a start out business. I’ll go to my grave saying this company stole money from me and my partner and will not help. So so disappointed, I have to start a whole new business - it’s cheaper. I’m so sad that what I thought would be fun and make it easier to start a business. Actually just ended up losing money and getting mad. I’m not rich, I’m just starting out. Very sad as a beginner to see how people treat you if they think they can take advantage.

I formed my LLC with LegalZoom years ago. Their packages are a little expensive so I eventually just used them for their Registered Agent services. The services doubled in one year and they automatically enrolled their customers into a service that they would not use regularly. I was pretty upset by this and have now decided to go with another company. As a small business that has been in business less than 5 years your expenses can tough to manage. This was very frustrating to deal with especially since they were not changing what they would provide just give you access to documents that you can get elsewhere.

I signed up with LegalZoom YEARS ago and realized I actually didn’t need my LLC for what I was planning so I tried dissolving. It is currently 2019 and “my company” is still not dissolved. It seems almost every week there will be another recording that calls you that makes you wait on hold to speak to someone from a call center. There is always another fee or penalty they are trying to get your money for. Each time I have spoken to a different representative for the last 3 years they have told me this was the last payment for dissolution. That I only need to keep a lookout in my email to signs the final documents and it’s dissolved. Then a week later they will call and ask for more money! It’s a complete sham.

The process at LegalZoom was fairly easy, but you still have to know all the answers and I didn't since I’m not a lawyer. I don't know the difference between setting it up as a class S LLC or setting it up as a member-run. Instead of LegalZoom being a place that I can go for help, they’re a clearing house. They send me to a lawyer or an accountant. I can go online and fill the paperwork out with the state faster than they can. I felt like I was just filling out a form that asked the same questions that the state asks, and then waiting for them to submit it, get back and then check it over before they send it back to me. I spent a lot of money with them, and I probably will not go with them again next year. It wasn't what I expected, but everything got done.

This company forces additional products on your account then you have to make state filings to have them cancel the products. This is not explained when ordering and requires much additional time to have this corrected. Better options elsewhere.

They are the worst! If I could give 0 stars I would! I open DBA with shows 10-14 business days. They don’t tell you that this is after they receive the documents from the state. I’m waiting a month already and nothing is moving. I thought that doing it with them will be easy and fast but I was wrong. It takes so much longer. I made a mistake by choosing them. You can open EIN online for free and it’s pretty easy but I still paid extra $80 to do it because I thought it will be easier to go through the process with them! Never again! They mislead you with the time framing and even on the phone they say the time is 10-14 days and I was pretty clear and asked many times when I’ll have the documents.

Recently, I wanted to get either a trademark, service mark, or whatever was recommended to protect my company name within Texas. Sounds rather simple, doesn’t it? I was charged $216 and within a day an attorney called me from Dallas. I explained what I wanted to accomplish, and he spent about 20 minutes discussing options. He clearly sounded like he knew what he was talking about. Shortly after the call ended, he sent me an email with a link to the State of Texas to get the correct form for filing for an intrastate trademark.

Using LegalZoom is very convenient. I got their services online for a will and I had to call them once because one of the products that I ordered was delayed. It didn't get resolved so I called again and the supervisor cleared it for me immediately. They also gave me a courtesy refund for that product. I wasn’t pressed for time, so it was nice to get that refund. It was worth it.

Updated on 01/11/2020: In June of last year, LegalZoom turned us into collections for a registered agent fee that they claim wasn't paid even though our business had been closed officially in may of 2017. I provided proof of this to them and they agreed to take us out of collections. Amazingly, they have resubmitted us to collections for the same fee even though their representative agreed that we didn't owe them money because our business was closed! And to top it off, every time I call them, they are closed, at a company event, or some other such excuse for why my call cannot be answered. We will never use LegalZoom again for anything! This is way too much trouble!

At first they make you feel like they're there for you. After collecting payment. They are nonexistent. They failed to meet their own deadline and the person in charge of my account never responded to numerous emails I sent. What I should have spent a couple hundred dollars on cost thousands and they didn't do much at all. I guess I'll have to go through my credit card company for a refund.

I never used LegalZoom, never got the chance to. I paid over $600 for 0 service. They just charged me $299 for the year, I stated my case, I NEVER used the service, I would like my refund. They made it unbelievable to get a refund. If you pay LegalZoom a dime, do not expect to get ANYTHING BACK. Super quick to sign you up, and super terrible at refunding ANYONE, ANYTHING. So pay them what you can lose.

We used LegalZoom to purchase our LLC. So far, their customer service has been fantastic. Their reps were able to answer any question I had. If they couldn't answer it right away, they figured out the answer and got back to me. I definitely look forward to working with them in the future once we’re able to really start put to ground and getting our business going.

I sense a class action lawsuit is coming for LegalZoom. I signed up with LegalZoom to set up paperwork for my LLC in 2015. I canceled when it was time to renew in 2016 and the registered agent service shows as expired (** Registered Agent Service Name Removed). 08/15/2015 Expired, the year it was supposed to be renewed. I canceled my annual membership online with LegalZoom after speaking with a representative 4 years ago. And now today, FOUR YEARS LATER, I received a letter stating, I was sent to collections for $159 and if I don't respond, I will have a judgment against me. I am sorry, that is not how this process works. SCAM ALERT!! I, too, will be calling the Secretary of State to let them know about this scam as well. The law firm will not get a dime from me.

I looked up LegalZoom's information on the internet, and I thought they were a reliable company, so I went with them. I used their last will and testament service. Everything was easy to work with, and their fees were good. I was happy with that. I was very satisfied.

I had bad experiences with LegalZoom before. I got an LLC last time for my corporation, and we signed up for a year. They charged me another year, but I didn't know about it. For a couple of years, they charged me and I didn't know. I called them and asked why they charged me. They said it was not refundable and that I put them as a secretary. I told them I didn't know that they were gonna be my secretary. They charged me $300 for doing nothing and I never got my money back. But LegalZoom was okay. They also do their purpose.

Everyone was really helpful and friendly at LegalZoom when I used their services for creating an entity. If I ever had questions, they answered them.

I have had LegalZoom for a few years and have gotten emails from them on when it was time to do certain things. Still learning about things. The past month have been working my normal job and had not paid attention to my emails. Well come to find out I now am paying them $399.00 and have access to forms that I have never used before and did not ask for. I hope I will be able to resolve this. I will let you know how it goes and will rate my satisfaction if I get a reasonable answer. I have a small home craft business and lucky if I make that kind of money.

So far, my experience with LegalZoom has been all right. It hasn't really got in my way, so that's good. They've helped me, guided me and it was like the cheapest route to set up a business, so I'm happy. I got all of their services so far, except the calendar. I have the middleman, the law, the tax, and the business licenses. They've informed me on everything. I've never missed an email from them. They made sure they reach out to me. They've been great. Everything was awesome. I have recommended them to some friends.

I used Legalzoom to start an LLC and it was great a few years ago and I even opened 2 more with them since. I just found out they have been charging me a yearly recurring fee of $399 for years. I called and asked why. They said they are my legal entity. I have my own lawyer for business matters. My options were to downgrade to $299 or dissolve my business. Then he says I can call the secretary of state to make the changes. Very disappointed in them.

I was notified via email that my Registered Agent Service was going to be renewed on June 20, 2019. I went online to cancel their services but their system is set up so that once you add your credit card info it cannot be removed unless you enter another form of payment and you cannot cancel their services. Therefore, I notified them via phone that I no longer had the LLC and no longer want their services. I was told my LLC needed to show inactive before I could discontinue them as registered agent or show proof I had another agent.

This company misrepresented their service, and support. Do not expect them to follow up on any inquiry or update you on their status. You'd be better off buying the software, and filing directly with the state yourself. Do not waste your precious time or hard earned money on this company. Wish I could do half of one star. The only thing they process effectively is how quickly they take your money!

I've been using LegalZoom for years now. And I recently used them in creating an LLC. I have used something else in the past, and I feel like LegalZoom is easier to work with online. And then, they talk to you if you need help, so I like that. As far as the representatives, they're very professional. I have needed help in making certain decisions and they've been very helpful. And that's what I like about them. Also, I've learned a lot with them on how to do certain things. I just suggested someone to use LegalZoom because they wanted to create their company. They were trying to do it on their own. And I told them, "Do it online. It's really easy." So, they did.

I used LegalZoom in filing my LLC and DBA. They were mentioned on MacBreak Weekly, and when I went to it, it was relatively easy. I've used it in the past, so I was familiar with the site. I like LegalZoom's ease of use and that I don’t have to worry about things getting done. And they notify me when I have any papers that need to be filed. Their reps are very good. I had an issue that maybe my paperwork wasn’t right or they had a question about the name, and so it was really easy to call back and talk to the person and get it resolved. So, there was an issue with that. I'll continue to use LegalZoom. It's been helpful and I've not ran into any issues. It's a good experience. They’ve taken care of everything that I've needed them to do.

If you read down through the reviews here, you'll find that my story is very similar to many others. If you find yourself a good, local attorney they will go to the plate to bat for you every time. If you choose to work with these guys, prepare to be nickel and dimed, upsold and cross-sold 100 different ways. They're out to profit, not help.

I’ve used LegalZoom for small business, and they’ve always been nice and willing to listen and answer questions. They're prompt, and they follow through on what they say they're gonna do. They helped me finish my LLC and get it done, and now they're helping me set up all the other aspects of the business since I’ve never done a small business before. They're doing a lot of educating and assistance with things. It’s been really helpful ‘cause there’s so much to learn that I didn't even know about. It’s met my need and continues to meet the need of setting up a small business.

A few weeks ago I went to LegalZoom.com and tried to complete the economy corporation package. It didn't go well and some questionnaire had some errors. I called and the Rep on the line stated it was some type glitch in their system, so he completed all the forms manually and took payment information. Total came out to about $538. I chose to make 3 monthly payment installments. I asked if there were any other fees, and the rep said no, the only fees were the 3 monthly installments in the beginning of every month. First month payment $178, paid the same day. A week later I saw a charge of $249, so I called and I was informed it was for a service agent fee or something of that nature. The week prior, I initially had told the rep to use my information for the agent part of the Corp.

I found LegalZoom on Google, and I didn’t like my experience with them. I had gotten the LLC. I got the Gold package and within 10 days, I had everything. But I still ended up doing work that they should have done, like doing my taxes and setting up my S corp. I’m also trying to get the legal stuff taken care of and I have no point of direction. Every time I call them, it’s either a recording or I get routed somewhere else that I don’t need to be routed to. It’s just a mess and it upset me so I’m gonna get rid of them as soon as I can. Through the beginning process, they should put out that when people call the number, they're gonna be talking to a call center. We, as business owners, don’t have time to be talking to somebody in a call center. We need direct numbers. We hired them for a lawyer and for accounting. We don’t pay them for services to talk to a third person.

I've been with LegalZoom for 8 years and my experience with them has been absolutely great. I used to them to get an LLC set up. They had it all integrated. They made it simple with the technology that they are using. Using LegalZoom was easier than the other providers out there. The benefits of using them are: being able to see where all my documents were on the process, the ease of use, and it was all online. Contacting them is pretty easy too.

I have just filed my small business with LegalZoom, and within a week or two I get my packet only to determine that the address details were all mixed up between myself as the secretary and my partner as the president. After I realized they mixed up the addresses, I called to resolve and at that point learned that this filing would require a $800 fee (at minimum) per year, paid to the state of CA. Because LZ portrays themselves as a one-stop-shop for incorporation filing for the layman, I would have expected them to disclose this information.

I paid LegalZoom $780 to prepare a trademark application for the name of my company. They never mentioned what I later learned, and what any trademark attorney knows, that my company name is what the USPTO considers "Descriptive", and descriptive names are never given a trademark. Had they told me, there were other avenues I could have taken. But their preference was to keep me ignorant and take to money.

I asked for service from LegalZoom for some of my business legal documents for the ease of its use. It's all in one online platform, never difficult and straightforward. Any letters that are addressed to us that go through them are emailed to us, which is nice. I like the aid they gave to do the formation of the corporation, have the corporate bylaws done, and any other legal documents, like letter of intent and any transactions that needed documentation for it. The different legal documents are very helpful and have been very nice to use.

Was using LegalZoom since 2012 as my registered agent. For $159 a year. In 2017, that annual fee jumped to $499!! Out of nowhere with no notice to me. They auto bill so it flies under the radar. When I called customer service they could not help me and only tried to sell me on a 3 year promotion, 3 years for $300 something dollars. WTF!? What about the past two years I've paid at $499. Shame on me for not realizing it but still. I lost $700 to them. I've cancelled the service.

When you call for assistance the usual wait is 45 minutes! This is the worst company. They are a rip off!!

I am extremely disturbed regarding my most recent business dealings with LegalZoom on June 6, 2019. I am even more disgusted that I am just getting a notice a week later saying that I am getting my refund. I was charged for a transaction that I "NEVER" approved in the amount of $299.99. I was charged twice "knowingly" and not notified that I was charged twice for the resident agent service which should have only cost $159.99, but instead I was charged $159.99 plus $299.99 for reasons I'm still not sure of. I was not told that I was charged the $299.99 and then the representative charged me again for the $159.99. On top of all that I will not have my money back for possibly another week or two.

I looked more on the funding the companies had received and how they were working in the start-up space. LegalZoom seemed to be the best funded based off their ideas, which I thought was important. They have pretty good partnerships with the 1-800Accountant and stuff like that, so it's like a one-stop shop. The customer service is great. You can go online and set an appointment. If there's something that needs to be done, they would send you an email. And if you don't reply to that email or do this, they would give you a call. So, it's kinda nice when you're running your own business to have somebody above you. I did the LLC creation and I used the Business Advantage.

I applied for a trademark through LegalZoom. I got confirmation from LegalZoom that the application had been successfully been submitted to the USPTO + what to expect. That same day, I got a letter from USPTO directly that my application was incomplete and missing information. I've been trying to contact LegalZoom for over a week now to confirm that they will fix my application so it doesn't get delayed, but no one has answered my emails and I cannot get through to them on the phone. Really frustrating! It's like once you pay them, they no longer care about you.

We were renting a building and my uncle told me about LegalZoom, which I used to put together a lease. I did everything on the website and it was super self-explanatory and easy to use.

I have been sending emails about cancelling my services with Legalzoom. Emails are dated over a year ago. I specifically stated in my emails to cancel my services with Legalzoom as the business is no longer running. I have call and sent emails. A year later I am now receiving a collections bill for the Registered Agent. Which I told them I wanted to cancel due to the business being gone. They confirmed today that they have received my request but did not process my request as I need to contact the Secretary of State and have it changed first.

LegalZoom has me on hold for 1 hour now - beautiful music playing. The recording at beginning said wait was 10 minutes. I'm getting very hungry. They are trying to charge me for registered agent service for 04-28-18. We filed the statement of information on 4-30-18 saying that they were no longer registered agent. They keep trying to bill us for $249 for a year of service. Is 2 days such a big deal, when they didn't do anything during that 2 days? I've referred many businesses to LegalZoom to help them with formation of their corporate status. Now I will need to look for another company to help them. I'm very disappointed. They should talk with me and resolve this and not charge me the $249 for 4/30/18 for 365 days of service.

I've known LegalZoom for quite some time now and I've used them for things like business creation (i.e., filing with the state). It's easy and I don't need to worry too much about legal matters. I can focus on many other things than just doing the paperwork. Also, I have called customer support several times and they were perfect. Right now, I'm consulting on tax matters and I'm looking at attorney appointments on their website. Overall, LegalZoom saves time and the work is almost perfect.

I've been with LegalZoom for two months now. The documents that they have is mainly the reason that I took the membership. I have used some documents that they have for the company like non-compete agreements and employee agreements. When I go online, they have documents that I need but they're not as broad. When I read them, they're very generic. If I want to modify, do something or need to speak to a lawyer, the process is not as easy as I thought it was gonna be. You have to make an appointment and whatever they have available is two or three days later.

I was looking up some legal information for starting a company a couple of years ago through a search engine, and LegalZoom came up. I started a company, a LLC, with LegalZoom. I have two of them with LegalZoom now. The first time I worked with them was November of 2017. I started was a livestream company, and then the second one that I started here recently was a music label.

LegalZoom did our will and trust. And then I opened up a new DBA and then we did the transfer of deeds. Everything is good with LegalZoom until they start charging me with 39.99 after. I didn't do a monthly, I paid it full and then I saw my credit card bill. I don't know what that's for. I did not sign up for anything. When I the DBA and then the transfer of deeds I paid it in full amount. I did not do an installment. But after a month they started charging me 39.99. I called my credit card and did a dispute.