LegalZoom Reviews

I needed to amend my living trust and I wanted to know how much it would cost. The customer service rep suggested that I also get the POA and a Living Will, which I knew I needed. She guided me to a package that you offered which had POAs, Living Will, and Trust Amendment in it, for a bundled, discounted price. I am very happy with her patience and help.

LegalZoom agent was very nice and helpful. She answered all my questions clearly and she also gave me some additional information I wasn't aware of. I am very happy conducting business with LegalZoom.

I contacted Legal Zoom to assist me in starting a new business. My experience was great. All my questions and concerns were met with professional customer care. I would recommend Legal Zoom to anyone in need of legal advice.

LegalZoom has great services and knowledgeable reps that help provide the necessary insight to get your business needs met. Very professional and great service. We’re looking forward to our ongoing and continued partnership utilizing their services!

I have used this service over the past 20 or so with success. Now that the 3 seniors (mom, aunt and uncle) have passed on, I am in my early 70's and am using this service and its products that I trust for myself as well.

I opened a business account yesterday and only take few minutes, the website was very easy to navigate and understand. I had a problem processing the information and a customer agent call to help me, she was great, fast and efficient. I had everything done in less than 30 minutes. I hope everything go smoothly and I get my business set up in less than 10 business days. Thank you!

When adjusting our operating agreement, the whole process was made extremely easy with our representative Riley. He was very knowledgeable on the process and helped us to make sure we didn't miss anything. We were able to take care of everything we needed to in one call with minimal follow-up on my end afterward. I thought it was going to be a long and complicated process, but Riley made it so much easier!

Quick and easy to get my estate plan done and great help with revisions. I would suggest using this product for those whom are in need of family planning but just cannot seem to get the time to see an actual lawyer.

Our customer service agent, Richard, was one of the best representatives I've dealt with in a long time. He was incredibly knowledgeable, extremely professional and a very kind person. Add to that a sense of humor and you have the definition of great customer service.

Oftentimes legal matters are challenging and intimidating for laypeople. My representative, Patti help to allay my fears of being a legal novice. She patiently guided me through the process and never disparaged my obvious lack of legalese. I had been reluctant to complete my transaction for fear of not being able to precisely express what I desired. Patti eased me through the process and created a loyal and very satisfied customer.

Needed to update our policy-- The folks at LegalZoom were very helpful, professional, friendly and knowledgeable. Thank You LegalZoom for making this experience hassle-free... We have used LegalZoom since 2014 and could not be more pleased.

I spoke with a representative by the name of Jordan, who was very helpful and handled my issue in such a timely manner. He made sure to go over everything with me and asked if I needed anything else before we ended our call.

Hello my name is Monique **, I was referred by a friend to conduct my business with Legal Zoom, and I'm glad that I did, My agent was Julia, and I told her of my needs, as well as my concerns, and she took care of things from that point on.. All I had to do was answer a few questions, and here I am.. Everything went smooth with no problems, and I didn't have to do anything, but wait on my paper to arrive to me, Julia was very thorough with going over my account in showing me what I needed to know.. Thanks again, Julia.... Mrs. Monique J.

Michael, LegalZoom agent who served me today, listened to me very patiently and attentively and spoke back to me in a very respectful manner. He helped a great deal in making our encounter to be very cordial and productive without any reasons for regrets. I would very gladly and without hesitation recommend Michael and the LegalZoom company to as many of my friends who might benefit from their service. Excellent!

Ashley was very helpful and detailed when going over my order. She made it very comfortable, she made sure that all the info was correct and ask if I had any more questions or concerns. She even told me to enjoy my weekend???. She was great.

I was on the LegalZoom website forming a LLC. The computer was not responding properly so I called support for help. The agent was rude and condescending. I remarked that I normally use an attorney but thought this might be quicker and easier. He said 'if you have an attorney, why are you calling us?' rather than try to gain my business or solve my computer problem. I asked for a supervisor, and he hung up on me. I called back and escalated, and followed up with a number of emails trying to get satisfaction. I came to the conclusion after numerous attempts that Legal Zoom simply doesn't care. If the technology works for you - great - if it doesn't, they really could care less and have no interest in helping. RUN!

I dissolved my LLC but Legalzoom charged me $249 to automatically renew registered agent service but I never agreed to auto renewal. Customer service refused to do a refund. I contacted customer service via online messaging because I could not reach anybody by calling. They refused to issue a refund and told me I elected to have this service when I filled out my questionnaire, which is completely false. There was no mention of giving LegalZoom authorization to automatically charge my credit card to renew my registered service agent or an additional charge of $249.

In December of 2019 I submitted a request to Legal Zoom to dissolve the entity I had set up using their service. On 11-Jan-2020 I received a response stating my RA services and Legal Forms was being processed and would not renew, but then there were delays. Due to the nature of 2020 I did not contest the slowness of their finalization of the request, although Legal Zoom promises 20-35 day processing.

I wanted an S-Corp and selected this and add-ons related to it and paid online but the corporation never materialized and they still charged me for it and the add-ons like Registered Agent, Total Compliance, and Tax filings. They make it impossible to cancel or speak to a real person and hold times for their customer service line are over an hour. Tried to dispute through credit card and LZC fought it. Disgusted by their "service."

The agents who answer the phone are inconsistent with their knowledge about the process. I paid for filing a 501C tax exempt. The agents hung up the phone on me when I asked questions they would not answer. I asked to speak to someone who could answer my questions, they said that the team who completes the form are not allowed to talk to clients. I asked for a supervisor to help, they blocked and said someone will call me back in 48 hours, no one did. I asked them to give an attorney access to my application, the agent said it was done but when I had the appointment with the attorney, he did not have access. When I completed the form and I wanted to make corrections, they said that I could not and would have to wait 10-14 business days for someone to contact me!

The software for the Living Trust contains bugs that are potential fatal flaws. The entries in the questionnaire boxes are not accurately transferred to the printed document. Consecutive capital letters, such as common two-letter state abbreviations or acronyms for names of companies ("BBVA Continental", TD Ameritrade), cannot be entered correctly. The second and subsequent majuscule letters are written as minuscule. Response time for written inquiries is not one day, as promised, but can exceed three days, if a response is received at all.

I'm satisfied with LegalZoom. They're fast and provide good service, so we're happy.

My father told me that he had used Legal Zoom before and that it was a good choice that he made. I tried them out for an LLC and a business license. and their website was straightforward. I got my stuff done with them within a very reasonable time. It's a good service and they were good at helping me out.

Last month, I formed my LLC. LegalZoom was straightforward. I went on, put in my info, waited a few days and got my LLC, so I'm happy. They also offered the option to pay half now and pay half later. That was a big incentive and I know that's is a big deal for a lot of people right now. I can put some money towards some other things getting started and then pay it off later. I'm thinking about using them again for another business I'm thinking to form shortly. With LegalZoom, I can find the documents that I need after the fact, like my articles of organization or anything that I need to pull up for my bank account and things of that nature. It's very easy to go right to that one screen and print out my paperwork.

LegalZoom is highly recommended and they have a legal guy to help. It's cool and I am using it for an LLC. It’s working and it’s pretty quick. The process is easy.

I found LegalZoom through my wife. She has a ministry and she used LegalZoom one time so she recommended them. I just had to pay for the LLC and it was done. But I found out later on through my bank that it was something that I could have done with a lot lesser cost. They said they would do it for free, that the same thing that I had done could have got done by me just coming to them. But I got what I paid for and it was very simple. LegalZoom made it very easy for me to apply for LLC and they took care of everything. I’m grateful for that.

I needed to create an LLC and I already did through LegalZoom's website. When I was setting up online, I accidentally selected economy and some upgraded one. But I called in and the rep helped me sort it out. Overall, good experience.

I liked Legal Zoom's presentation through their commercial. I paid the money needed, filled the information needed on their website, and sent my trademark application. Their service was great.

I opened an LLC through Legal Zoom without having to do it myself. Their service was straightforward. Their website worked as it was supposed to which was nice.

My brother told me about Legal Zoom. I and some people who were part of an LLC with me decided they were the best option to go with. Using their service was pretty easy. Everything was a waiting process. Their site was helpful. It was easy to use and it was so step-by-step.

I had an account with LegalZoom to start my own business. Every 3 days they would email me. Request the same information. I reviewed the information 4 times with 4 different people. I send all required docs, and verified they had them all. Then they sent me to do state paperwork that was part of my account order costing me out of pocket funds. I finally had to process my own state and federal paperwork, 30 days with legal zoom nothing filed. 30 minutes after canceling legal zoom all paperwork filed by me. They are a bunch of idiots.

Everybody at LegalZoom has messaged me and emailed me back as I needed help. There were a few different things that I had them do and have not switched or gone anywhere else because I have absolutely no complaints. Somebody referred me to them and there has been nothing, this far, that has made me regret choosing them. They have done well by me.

Updated on 12/20/2020: PART 2 - I spoke with Rachel from LegalZoom but, the service did not fulfill my request, and I dissolve the entity created by LegalZoom. I thought I would get a refund back for the main purchase but did not. The money spent was a waste, I appreciate Rachel effort but, my service was not fulfilled. I recommend using another service that cost cheaper. Business Formation is easy to do.

I was trying to start my business through the Secretary of the State of Texas and it seemed like every link I clicked to take a step forward, I kept going two steps backwards. So, instead of me getting stressed out and drinking Hennessy, I just went to Legal Zoom and let them do the work. Everything went well until they forgot to send in my EIN number. So, I had to pay for that and now I have to do my EIN on my own anyway. Even so, LegalZoom made me comfortable. They answered my questions and guided me in the right direction. Overall, everything went well.

Although the price of setting up a trust might be much lower than hiring an attorney yourself, the level of the customer service you receive is so poor that I wish there was a way to give them negative 5! Company's website is not user friendly, staff are not knowledgeable and, it will take at least 45 minutes to talk to someone over the phone. I had several incidents that I waited to talk to someone for 50 minutes but once I got to talk to a member of the customer service, he or she was not able to answer my question so she asked me to wait so I could be transferred to someone else but I got disconnected. Their phone system is also set up poorly. I do not recommend this company at all!!

I've used LegalZoom before. Recently, I incorporated a company through them. For most people, if they have the time to wait for them, LegalZoom's fine. But if you're in a rush or if you need something, I wouldn't go to them. It just takes too long, like I was really waiting for more than a month. I just had to go and do the paperwork for myself to get the stuff like EIN number and making sure that I was filed with the state and a whole bunch of other things that I paid them to do.

A friend of mine recommended LegalZoom. I formed an LLC. I got a tax BIN. Someone from 1-800Accountant which partners with Legal Zoom reached out to me for a free consultation and that went quite well. Our experience with LegalZoom was very good.

I have a friend that started her LLC through LegalZoom. She gave me a great review, said it was easy. The people were easy to talk to, they tell you everything you need to know. So that's when I gave LegalZoom a call. It was perfect. I love that everything I needed to know was right in front of me.

I used LegalZoom. I made some changes to my will and I haven't heard back from them as far as whether or not it's ready to print. But other than that, it's been good. I've done it all online and it seems efficient. It's also cost-effective and got what I needed.

I used LegalZoom’s services for starting a small LLC. I sat with my accountant and they did it through them. I’ve known the accountant for years and years, and they said that LegalZoom could take care of it without any troubles.

One of my friends who had used LegalZoom referred me to them for business forming. I started September 28th and it's still a work in progress. I'm still waiting for my EIN and publish my company. It is going through as expected and I hope it gets completed this week. There have been a couple of back and forth because I had to set up a few things but they are very good professionals. They know what they're talking about. LegalZoom has a nice website and a good support line. The only thing is the costs were not transparent. A couple of costs came in as a surprise to me.

I used LegalZoom several years ago when I first did a trademark and I used them recently for the same service. They got the job done and they did great on it.

My friend started up his business through LegalZoom and he told me about them. Since their pricing wasn't bad, I used them as well for the LLC startup. I've talked to so many people in the past three months that it’s hard to keep track of what's what, but having that legal backing makes things a lot more comfortable. Legalities can cost you a lifetime of issues if not handled properly and it’s one less thing you have to worry about.

I got a good referral from my friend about LegalZoom. He said he had a good experience. He said it was a smooth transaction getting the LLC from them. And as far as my experience getting my LLC, it was pretty good, pretty simple and straightforward. The only concern I may have was the Articles of Organization. There were some spelling errors on there, but I don’t think it’s a huge deal. It was just minor spelling errors. It wasn't gonna affect the legality of anything. In the beginning of the process when my application was delayed, I was able to speak with somebody. That went smoothly. They ironed it out, they got my business back on track in terms of getting legalized.

I used LegalZoom's LLC service as I didn't wanna do the paperwork myself. It was easy to navigate the site. The process took an extra two months because I filed for it in July and I'm just getting it now in October.

A friend referred me to LegalZoom when I was looking for a trademark attorney. I got a couple of different services through them - trademark, LLC and legal help. I spent like $1,500 on them. I downloaded the app, called the number, spoke to a representative, and the representative did everything. The experience was excellent and the process was awesome. Everything is in a timely fashion and the correspondence is great. Whatever I seemed to miss, they seemed to be on it.

I was online trying to figure out how to buy my own LLC. LegalZoom seemed the most user-friendly, and they had the best reviews. They're user-friendly and the people who work for them are very knowledgeable and professional. I've been with them since about August when I purchased the LLC. They explained everything to me in a good manner. They simplified it to me, and I was able to understand it a lot easier. Everybody that I speak to seems to know exactly what they're talking about.

I wanted to get my LLC going and I heard about LegalZoom through a friend. The process was fairly easy. The website was simple and easy to navigate. Everything was great. LegalZoom did what they were supposed to do.

LegalZoom is a cheap legal service compared to everything else. I only got reregistered with them just to do a trademark search. It just got complicated so I have to go find another way to do it. I took LegalZoom off, and then every time I go to get help, it seems like I'm blocked. Because LegalZoom has contracts with these other people so they can't help me. In the beginning, LegalZoom was easy to contact. As time went on, it became a little more difficult to get things done. It seemed they kinda went downhill a little bit with the service. I think they’re just getting big. As you get bigger, it's harder to keep quality. But they're a great company.

I got an LLC through LegalZoom. It was intuitive in the beginning. But then, when the whole filing thing went through and an issue came up with my paperwork, there was no easy way to figure out what was wrong with the paperwork so I could push it through. Nobody called and reached out. I just got an automatic notification via email saying that I sign in to my account to view the issue. When I did that, the issue was not there. Then the website on my account said to call LegalZoom. I called but then it took me days to get a hold of someone because I wasn't assigned a real live person. Then, I was waiting on hold for a really long time. One day, I waited on hold for an hour and a half and no one picked up. I had to push it to the next day. I don't have an hour and a half to wait on the phone. But once I finally did, it was nice to have it all in one place. Then, they do the next steps, so it keeps it organized.

I used LegalZoom mostly for trademarking and corporate filings. Doing business with them is painless. It’s easy. I can do it when I want to. I don’t have to wait for somebody else. LegalZoom has been good about being proactive and making sure things are followed up with ‘cause there are several steps in the process.

I needed to register an LLC and the person that I asked suggested me to use LegalZoom. I didn't need to worry about things like filing papers or documents with them. Recently I canceled one of their services and the guy helped me out with the refund. I appreciate that some of their agents are really helpful and kind.

My boyfriend introduced me to LegalZoom and he signed me up. It was quick and easy and that's what I liked about them. Everything came in a envelope and it was very organized and well-written for me to understand. Everything went by smoothly as well. I would definitely recommend them. I just got my sister started with her business with LegalZoom too.

We started using LegalZoom a long time ago. We heard about them on the internet and we've used them several times. We've always had good experiences with them and we've always been pleased. They made the process easy for everything that we've worked on.

LegalZoom has been outstanding. I used them for LLC. They've answered all questions that I've had right away or it never took any time to get the question answered. I feel more comfortable just being able to say that I have an LLC and being able to promote my own business is pretty much the best part of it. Everything has been pretty great. I've also recommended some other friends to use LegalZoom as well.

I started an LLC through Legal Zoom. With them, I have a feeling of confidence that things are done right. Things are good and I have things under control. It's been a great experience so far.

LegalZoom filed my LLC for me and they did everything I needed. I chose them because it seemed like an easy process, and the price was good.

I’m gonna print on shirts in the winter and I wanted to make sure nobody could steal my idea and that everything was licensed. I tried to get my logo patented and LegalZoom did a search for me to make sure I could get it. They were thorough. They called me back ‘cause something was wrong with one of the logos and they walked me through it and we clarified the information. It was a great experience for me. I got more stuff coming down the pipe ‘cause I just opened my clothing line. If I gotta deal with somebody, I'm gonna deal LegalZoom ‘cause they helped me. They made sure I was good.

I needed an updated will, so that my ex-wife didn't get all of my money on the off chance that I died. I did the process primarily online. At one point, I did have a question and kind of got it answered at the same time that the phone was answered. LegalZoom accomplished what I needed and without the astronomical bills that usually an attorney would cost. So it was a win-win situation.

Beware of this company. LegalZoom made a massive error with my paperwork that is costing me thousands of dollars to fix, and they refuse to refund me or help me. I filed for an S-Corp with LegalZoom in January. It cost about $500-$600. By May, they still had not sent my documents to me. Every week or so, I called for an update. The customer service representatives consistently gave me the same response: "That's funny — your case has been put on hold but it doesn't say why. I'll remove the hold and you should have your paperwork sent out in the next week."

I was looking to find a way to get my LLC then one of my friends that owns his business said LegalZoom’s the way to go. It's easy to use. I'm able to get online and look at all my stuff like updates.

I used them to start my own business. It's still going on and the only problem I had was that they took out money out of my card but they didn't even tell me the date or that was what they were gonna do. I contacted them about it and they told me it would take three days for somebody to call me back. I didn't like that either. This was a serious business. They took from my rent money. They are a big business but why was it that they didn't have a supervisor that they could get hooked up to to talk to? But the rep wasn't budging from that take three days business.

A friend of mine did her own will and talked about doing it. Attorneys around here had gone up so much on their price for something that they just use a template and fill in the blanks for my other legal services and where I was drained of huge amounts of money. It seemed like Legal Zoom would be a good thing to do a standard routine document for less money than paying one of them. It was a long time ago when I did the original will through LegalZoom and my child was still underage. When all these COVID stuff came up, I was scared out of my wits. I'm not young anymore. I needed to update my will and change the executor since I only have this one child that would inherit what I have. My son is now of age and would be the executor of my will and my sole heir. I updated my old will and apparently, more has to be done than when I did the original one.

I set up my LLC using LegalZoom. The reps were courteous but unfortunately, I'm almost to a point where I don't know if I wanna ever use LegalZoom again. I was trying to get paperwork done and it was a nightmare. I'm still going through it. I tried going their least amount and they keep playing games. It forces you to upgrade to a better amount, so they make more money. They also don't divulge that when you sign up with them that you have to pay them $250 a month to be able to have them as someone as contact for an LLC. So I stopped that as well. That's really wrong to do.

People I work with told me they use LegalZoom, so I use them. Everything was pretty good. They're very helpful and when I have questions, they answer them. It was pretty smooth for me. I heard that going through private CPAs and stuff like that could be considered a little bit cheaper but with LegalZoom, you pay for convenience.

The process with LegalZoom was easy. I used them for an LLC and getting started took about 20 minutes. I'm pretty satisfied. I was able to start my own company and they provided good service. They will get you done real quick.

One of the worst experiences in my life, you pay for platinum service, and at best you receive, slow, prolonged service. I started my divorce in August 2020, and in the state of California, a divorce takes six months. With Legal Zoom, it will take an additional 2 to 3 months due to their slow service. They filed my paperwork with the courts, which was received to LZ on September 1, I received NO email updates, as promised with Platinum service. I had to follow-up with a phone call on September 28, yes, 27 days they held onto my paperwork, no review. After speaking with customer service and getting laughed at by one them, I had to push them along to get my paperwork to my spouse. Once my spouse signs and returns the signed documents to LZ, they will hold on to them for yet another 27 days of review, so my divorce will have yet another delay or another month of waiting.

I did an LLC and a follow-up DBA with LegalZoom. My accountant did most of it himself but everything seemed to go smoothly with no issues. Both processes were probably less than three weeks for everything to be completely finished. The biggest advantage is knowing the proper documentation and the process itself and having an idea of how long everything would take. It was refreshing to know that things were being done as they were stated they would be.

A friend of mine who set up a business had said they used LegalZoom. He had a lot going on in his life at the time like I do, and he said it helped to kinda get things done when he was kinda running around like crazy. He said he had a good experience. I got them to do the DBA for me. Leveraging the technology was super simple. The instructions and directions back were super simple. It was an easy way to get it done. Completion to hearing back was about two weeks.

The process has been time-consuming, disorganized and unclear. You have to be very self-reliant. It's lots of different people that I've spoken with and I've kind of had some issues. I registered for the trademark services to apply for a trademark and LegalZoom kind of just sends automatic follow-ups. It's not anyone that's really taken charge of the case. They kind of work in teams so that was kind of annoying that I didn't have one person that I could follow up with.

One of the brokers in my office referred me to LegalZoom to complete my LLC. I was able to submit everything in one day so it probably took me at least three hours to do everything. I did have quite a few follow-up calls and spoke to someone at least three or four times. LegalZoom reached out to me not too long after and they were supposed to get my business account set up. The process with LegalZoom was simplified. I was able to trademark my name and get a domain. I've ran across a lot of entrepreneurs recently that want to start their own business but they haven't found a simplified way to do it. I’ll definitely be referring people to LegalZoom.

LegalZoom was recommended by a colleague and I used them to get a business LLC set up. I spoke to a few different people about tax and legal stuff and the service is good. They're clarifying and saving time from doing the Google search for everything myself.

I used LegalZoom when I created an LLC and it went very smoothly. It was good to be able to start my LLC without any issues. And they have offered things like different companies or consultations and things to help me along the way. It's been strictly online so far and they have been very helpful. They're always available and I haven't had any issues with contacting them online. I don't think it would be an issue if I contacted them by phone, either. It seems like they're readily available at all times. Also, it's a very easy site. Whatever you do with them, they keep you updated frequently by email to let you know what's going on with your order. I have recommended a couple of people who have gone through the process of creating their LLC and they liked the process as well.

I was online looking for some type of service to help me to figure out how to get my business started off the ground. I saw LegalZoom and they helped me get my process taken care of for my business with ease. There's a lot of stuff that I didn't understand myself and they were able to help me. The people that I spoke with every time I was able to reach a live person were very nice and they were able to assist me. When it first started for me, everything was going really good and running smooth. But I had to move and with my moving process, I wasn't able to pay my payment last month. I've been trying to reach someone to talk to them about that but I haven't had any response yet. But as far as them, they've been doing an excellent job for me. I have recommended them to a couple of people that has actually used them as well and they don't have any complaints either.

I've been using LegalZoom since 2012. I used twice for trademarking and once for a sole proprietorship registration. Typically, it's all done online or through email. Every now and again, I'm the one who ends up having to call them and ask a person’s help on something but they do a pretty good job. It’s been very professional working with them. There's no beating around the bush. Everything is upfront.

I'm still in the trademark process thru LegalZoom. They’re saying order was completed on 8th of August but I don’t understand that. I’m still waiting to hear back from them. My understanding was once I talked to their attorney, this was gonna be filed. I didn’t know that that was all that they were gonna help with. I thought they were gonna get back to me and tell me that it's filed and until we hear back from the office, the service should not be over. They are pretty responsive but a little bit more communication from their end would have been really good. But overall, I'm pretty happy. It was a good value for money.

I was referred to use LegalZoom by my personal lawyer. We used them to file for an incorporation as a business. They definitely did what they were supposed to do on there. But as far as completing the services, it took a little time. I'm not sure if that's something that's a regular thing for them or probably because of what's going on with the epidemic. But that had a little to do with the timing ‘cause on our side of things, it took a little longer than we expected.

Legal Zoom was the quickest way for me to create my business. I did have a delay because of the current situation but I noticed their speed of service. I've had good experiences working with them online and by phone.

I went with Legal Zoom for a will and the quality of service has been good so far. Using their site to make the will only took 20 minutes. It's an easy service to use and everything worked out for me.

Going with Legal Zoom for an LLC was simple. I was able to work with their customer service and we had emails coming back and forth. I've also done a trademark and a patent through them and I didn't understand the processes to start with. Legal Zoom should have more advice sessions with customers to try and find out more details about what the customer is trying to do.

I set up the LLC with LegalZoom and everything is going great. I like the simplicity. That's why I prefer to use it.

I used LegalZoom for wills and it was okay. The only thing is that when you make a change to the will, they send you an updated package and it has a different code number on it than the one that you started with. They should put both of them on there and they should give each revision a sub number, like revision number one, revision number two, revision number three. If you end up with multiple revisions, you know which one you're looking at. Other than that, I like the rest of it. The process is easy to use. It seems to do the job fairly well and the quality of what I got back was good.

I purchased an LLC Thru Legal Zoom. Cost totaled to $641 which was already expensive but I just went ahead and did it anyway because I desperately needed protection for my business. 2 weeks later I was charged an additional $250 from Legal zoom for a separate fee that I had no knowledge about. When I called they refused to reverse the transaction and is making me dispute thru my bank. Do yourself a favor and find a better company to handle your business affairs. Legal zoom is a rip off, they advertise low cost upfront fees with expensive hidden fees.

I used LegalZoom for a living will and it was easy. Everything was wonderful. If I die, my children know where to go get my stuff.

Legal Zoom are good sales people but they over promise and under deliver. I am still waiting for some of the services they sold me over one year later and all I get when I contact them is, "someone will be in touch" or, "sorry but you misunderstood and we do not include that service." I set up a company through them which is, a mess and worst, had them do my will which is and has been incomplete for over one year. Now they want to renew me and suddenly, they are communicating again!! Buyer beware, lots of hype and no delivery.

I used LegalZoom for establishing an LLC and trademarks and it's a very simple resource to use. I did it all online and the reps were all very prompt. There was hardly any wait time. They made the legal process very easy.

We've been using LegalZoom for the past five years, usually when we’re building an LLC. It never gave us any frustrations building our LLCs in our business. We feel that it's really a good way for other people who are aspiring to put up LLCs and their other products too. LegalZoom is 100% reliable. It’s fast, quick, and worry-free for business people. Also, it's very user-friendly. I highly recommend it.

I'm satisfied with what LegalZoom has done. But I don't like how much of my data that they've sold to outsource companies though. Earlier today I was on the phone for 30 minutes from a tax person, which I've never reached out to, nor do I need one because this is a low-income business and don't plan on growing it at all. Then there were all the emails that come attached to it. I just wish it was a more professional environment. None of this would happen if I went to an actual lawyer's office. I wouldn't have all these follow up outsource companies trying to touch base with me to make money. This is the only drawback and it is a major drawback ‘cause they offer some great prices for what they do, but I respect my privacy. I'm hiring lawyers, essentially, or lawyer’s aides. They're in a professional realm and they've gone beyond the professional environment by overstepping on people’s privacy.

I went for an incorporation through LegalZoom. I did everything online without help. LegalZoom was on it really quickly and they got it done. They made it really easy for me when I wanted to open a corporation and start a business.

I've never started a business before, so working with LegalZoom seemed like a good way to start if we have all the forms and papers. I started an LLC, I got a registered agent. Getting everything started was easy, but now I'm at a standstill when I don't know what's going on. I'm pretty sure COVID slowed everything down, but my package, at the beginning of August, said that my order had been shipped. But I don't know where it was shipped to 'cause ain't nothing hit my mailbox. Last time I talked to somebody, I was told that once it got to state, it would do this and that, I would get some forms in, I'd have to scan and sign and send back. It's been about six weeks now and I haven't seen anything in my mailbox or emails. I'm also having this issue whenever I call, there's anywhere from an hour and a half to four-hour wait. It says there's an option to do a callback, but it never gives me a number to do that callback.

I filed for an expedited service for my LLC with LegalZoom. Filing was super easy. Seemed to be great until they received my payment. I filed in July and since then my order has been labeled as delayed. It is impossible to get ahold of anyone to talk to to figure out why it is delayed, they sent me an automated email for my EIN just a few days ago and said it will take another 4-8 weeks?!?! It has already been way over the expected time period they gave when ordering and another 1-2 months is just insane to me. I took the "easy" way out instead of just filing the paperwork myself and I would have gotten everything back already.

I like LegalZoom. It’s doing a good job. I've been using LegalZoom for several years now dating back all the way to 2012 when I first opened my business. When I set up a new company, I use LegalZoom. I recently just set up a joint venture, and I used LegalZoom. What I mainly use it for is for doing that type of thing. I didn't know there were any other companies available that do this at the time when I first started. I really didn't have a reason to change or look for anything else because the service I was being provided was fine. LegalZoom makes the process of starting a new business easier. I’m happy with the service. It is user-friendly, simplifies complex processes, and it’s a great service.

I've worked with LegalZoom before in creating an LLC. I used them again this time to create another LLC. I wish I didn't click the whole monthly pay because I don't feel like I get a lot of value from it. Also, I had a really bad experience because the name that I chose apparently got stuck up at Delaware. There really wasn't just that great communication about what was happening. So I continue to follow up the LegalZoom customer service, but I understand, it's probably out of most people, that it could happen. I'm glad that it happened to me because I've been running a business for 10 years and I understand those things happen. As far as LegalZoom's customer service, staying in communication wasn't the best but in terms of handling the situation, it was pretty decent. When I talked to someone on the phone, it was good. The quality of the LLC that I received is great. It's good stuff. There's a reason why LegalZoom is the market leader in this.

I used LegalZoom to set up a business. They've been really good at making sure I get all my documents done and stay in compliance with things. And if I have questions, they've been really good at answering them. I recently got an email that there are documents that need to be filed in November and to make sure that I get it all done.

LegalZoom was a good service. They did their job. I don't want to do it myself. I wanted a simple and easy way to do it. There are a lot of documents you have to file for that stuff. I’m pretty sure I would have gotten none of it right.

Using LegalZoom is very disappointing. I used their service for the power of attorney, last will, and living will. I found their team completely useless. I've sent them three emails concerning my last will that I need corrections made, and nobody has contacted me at all. Contacting them is nearly impossible. They don't respond to emails at all. You’ll end up waiting over an hour even trying to talk to somebody.

When looking for a company to help with a LLC they almost trick you into thinking you need them. They let you choose the type of service which the cheapest is like 300. So I went with that thinking ok they handle everything, I’ll pay 300 and be done with it... well they have charged that I didn’t see for an additional 300!!! Do not go with company. I am so mad and I want my money back! They have nearly charged me with all the money that I have during a pandemic!!! I want a refund immediately of all my money, I no longer ever want to start a business because of these guys!

LegalZoom is good. I researched companies that'll help with LLCs, and they came up. They helped me obtain my LLC. They were the most convenient and they're more affordable. They pretty much take care of things for you as far as the process of writing everything out, and it's pretty much handled by them.

I was in need of business information. We consulted with a regular attorney and the price they quoted us was very high, so we went to LegalZoom. We started that in July. A month or so ago when we were doing the paperwork, I had questions and they got back to me right away. I had a question recently but nobody got back to me. I didn't know if it was a question they could answer or not. When they provide the service, they should keep up with the clients. In our case, it was setting up a business and we were new to a lot of the stuff. We didn't really know. They should continue to follow up to make sure that they are aware or if we have any more questions. Other than that, they were very quick with the service like in providing us with information.

Legal Zoom charged me $5,139.10 over the last 7 years. I did not realize I had this account and have NOT USED ANY of the services aside from registering an LLC back in 2013. Unable to cancel online and have now been on hold w/ customer service for 2 hours and 17 minutes and counting, still haven't spoken with anyone. I want my account canceled and my money back. Beware of Legal Zoom, complete nightmare.

My dad set up his own business through LegalZoom and he said it was really easy and simple. That was a concept that was very attractive to me. I went through Legal Zoom as opposed to doing a bunch of other programs and I'm glad I did because it was a very easy experience to get everything registered and set up. I did everything online and LegalZoom had a very intuitive website. I appreciated that. Mainly, the people I talked to were the Bank of America people when I was setting up my bank account for it. But everything else was pretty straightforward. I already knew I was gonna do an LLC going in so it wasn't a conversation that I needed to find more things out about.

I applied for an LLC with LegalZoom and I did this all online. Everything was easy and for the most part, it kept me updated which I liked. But because of everything that’s going on, it took a little longer than it should have. I did it on July 6th and it was officially done on August 6th. Other than that, it was good. I already recommended to somebody to use LegalZoom and they did it.

Professionally, I've been a LegalZoom customer for five years. But personally, it's only been six months. I used them for a trademark application. I like the ease of their system that they have in place. Their website is pretty good although it could be more user-friendly. Another thing is maybe LegalZoom should make it a little bit easier to find the past legal documents I used. That could be on my dashboard instead of having to go to search for it.

A friend had recommended LegalZoom and we had put off getting our will done. Going through them seemed like it would be quick, easy and convenient. We did it all online and we've still gotta get it notarized. Overall, the process was great.

I was opening a corporation and it was the second time I was doing it. The first one went perfectly but the second one was a disaster to the point where I would probably never use nor recommend LegalZoom again. And I have recommended them several times. I'm a California real estate broker. I have to file for my real estate license with the DBA within six months or I would have to go back and get an additional certificate from the state of California that the corporation was active. I had LegalZoom do everything and they submitted my DBA for filing in February but I didn't get it until September. So much time had elapsed and I missed that six months mark because they got it back to me in five months and two weeks.

I went with LegalZoom for a business I liked the ease of use of their site. It was quick and accurate. LegalZoom expedited the process faster than my state. They gave me my business tax ID before my state had even registered it into their system. I have confidence in the answers they are giving me. They are fast, effective and friendly.

My son has an LLC and I had no experience in establishing one. LegalZoom was one of his recommendations. Aside from establishing an LLC, I also got their service for a trademark work. Using their website was fairly easy considering I knew nothing about it and I'm not very tech-savvy either. At one point, I had a question regarding the trademark application process. At the time, I did not have the LLC established and it asked me information about my LLC. I was unsure so I used the help number and there was no answer, not even a voicemail. I called it a couple of times and never got a response. I'm super busy with my regular job and I've been doing a lot of travel so I just kinda shelved it at that point.

I looked into submitting a trademark with LegalZoom's help and their site was reasonably friendly. I got someone to process what I needed. Their process was easy.

My husband found LegalZoom on the internet and he did a will for us with my help. After he died, I wanted to make some changes to the will and LegalZoom made it very simple to do. I'm satisfied. I mentioned LegalZoom to two or three of my friends.

At a time when I desperately need my husband's Will, too slow, not there when you need them. I needed the Will within 8 days, I was not able to get satisfaction at a time when you really need it. Would not recommend.

This company I have been dealing for years slowly and slowly became ridiculously unprofessional. Each time you speak to an agent they say different things. They always want to charge you. They are super long on acting for your paperwork. They have an horrible service. I will never use them again. Do not use them. It is better to use a business accountant. Save money and time. They are HORRIBLE!!!!

LegalZoom has been treating me well since going with them for an LLC. Currently, I'm with them doing a trademark for my logo. I like that I don't have to do things myself and that things are done right. Being with them makes things less stressful for me. They're professional and they help me out a lot.

Setting up an LLC through them was very easy. The only thing I didn't like was they tried to push all the add-ons pretty hard.

Legal Zoom gave me great service before I handed over the money. Once I paid the wait times to speak to a rep were over 2 hours, I would request a call back and get hung up on and never receive a call back, I had documents waiting to be sent to the state and were outdated by the time they got to the state so they were rejected, I resent documents over 7 times, one rep would say everything looks great only to get a call the next day saying they never received the documents??? I filed in May and still have nothing to show for it... THREE MONTHS later and paid for the “expedited 5-7 days”. Legal Zoom is a joke and I will NEVER do business with them again.

The person that told me about LegalZoom used them before. This is my first business and she told me that it would be best if I did my copyright and trademark under them. I had a few questions and if I wanted to really contact them, I could've, which I did. I spoke to somebody and we went through the steps together. They moved quickly. I got my stuff on time quickly.

I wanted to make a will. Starting the process to printing it out took within a day. Working with them was easier and cheaper. I was pretty satisfied with it.

I have used Legal Zoom several times before. On my latest, I picked the economy LLC package. I started to fill out the State papers myself but decided to play it safe because I couldn't afford any delays. In the past, they would work my orders behind the priority orders and get it done. But, in this case, they have purposely held up sending in the paperwork because I selected the economy package. Legal Zoom does a good job of upselling through their website, so be careful. Select no thanks, which is hard to see. I will stop recommending Legal Zoom. They seem to become what they came to overcome, the messy world of legal work and delays.

I've been trying to get through to them but the waiting time is more than four hours. But so far, it's pretty good. It's just hard to get in contact with somebody.

I used LegalZoom for the last will and testament for someone else. It was just simple will and I figured I could do by myself. But the firm I work for doesn't do that kind of work. I liked the LegalZoom website. It's pretty straightforward and simple. They asked the questions and then you fill in the blanks. It was easy to do and it was a great cost as well.

I saw an advertisement for LegalZoom and I heard about them from a couple of people. I heard that they are the fastest and most reliable, and I used them when I registered my company. I was pleased with them but the price was kind of high. I knew that they were going to charge me but I didn't know I could have gotten it cheaper. Still, I was satisfied with their service.

I was in a rush and LegalZoom was the first one I saw. They have done everything according to what they said, but at the end of the day, I had a few questions for them and their answer was very unclear. When I had called them to see if I had to make a payment, they didn't tell me no or yes. So, I sent the payment in that I didn't have to send in. Luckily, the lady on holiday sent it back because she said she was aware that LegalZoom would sometimes file the same thing twice. And she said it shouldn't be filed but once. So, I received the letter that I owed the Secretary of State 100 bucks. But it was supposed to be covered in my package from LegalZoom and I didn't like that. But it was a learning experience.

My wife as well as a couple of other friends used LegalZoom before. I used them too for creating my LLC and that took probably a week or so. It was good. The customer service was really nice, helpful, and informative. I'm still waiting for the papers but they emailed me a copy of those. I was able to open up a business checking account. Working with LegalZoom provided me with peace of mind.

LegalZoom was cheaper and still legal. I'm used them for a name change. I had quite a bit of interaction with their customer service and they got my issue resolved. We got what we needed done. But it took longer than it needed to because of the information I didn't know I needed to give them back. Once we got all that resolved, it was pretty quick.

I went with LegalZoom again to create an LLC and the process went smoothly. It took three weeks. Working with them was easy and didn't take a lot of effort on my part.

I did a business LLC with LegalZoom and it went well. For me to get all the paperwork from the day that I started took a week. I wish that I could've spoken to more representatives or at least had a more in-depth conversation about everything that my package includes. But I could have asked my questions. Other than that, everything was nice. The biggest benefit that I've been able to utilize was the Bank of America partnership. I have found that super helpful.

I tried to do an LLC myself but that didn't work. My friend did his LLC through LegalZoom so I went with them to do mine too. The process has been pretty fast which is a good part about it. The cost is also really good for the whole package. It's been at least two months now and everything was fine. Go to LegalZoom because they do everything for you and you don't have to do anything but pay them.

I used LegalZoom for preparing a will and setting up a corporation. The process was fine and their service was helpful. I started my corporation because of it and I would recommend them.

LegalZoom is very helpful. Another business owner directed me to LegalZoom so I could start my LLC. Setting it up wasn't bad. It could do better with graphics but their website is put together well. I still haven't received my LLC document, though.

LegalZoom is providing me service for the LLC for now, but I got the premium package. I did the attorney call thing and a business licensing filled out the whole paperwork for me and got me my licensing, home-based occupational thing filled out. It's been great. I like the whole smooth transition from working for somebody else, stopping and getting all my ducks in a row, and now, come the 1st, I'm ready to start my own business.

I used LegalZoom previously to set up a previous business and it went pretty smoothly. When I set up the other business, I decided to go the same route. It was fairly simple and things are going pretty well. Once or twice, I spoke with their reps and I had no issues. Their website is also very easy to navigate. The cost was pretty reasonable and it was good.

LegalZoom helped me with the process that I didn't really understand that well. I used the service to turn my LLC in the state license. They handled a lot of my paperwork and stuff for me as far as submitting them to the state and the government. It was a decent process and it went through okay. There was a pandemic going on so there was a delay, understandably. It was supposed to be done at the beginning of July but it ended up being done at the end of July. It was a couple weeks later but it was okay. They should put more clarity on the fees and the reoccurring fees. But I was satisfied with the customer service when I called them. There was someone available to help. It was a pretty good experience overall.

I'm testing LegalZoom out to see if it's something that I can continue to use on future patent ideas. For the initial provisional patent, their service was less expensive than a patent attorney would be. But I'm interested in seeing cost savings in terms of the next steps of going to the non-provisional, then the final patent. I'm also looking into feasibility because I can pick up the phone right now and call my patent attorney, but he’s gonna bill me for every minute. So it remains to be seen.

Making clear one star because is obligatory mark one, but they don't even deserve it. Worst service ever, if you ever want to create a LLC in the state of FL please do it yourself and save money and time. These people did everything wrong, charge you an eye for it and then to change a single paper takes 3-5 business days. They put our names incorrectly in the LLC formation, the operating agreement was also with incorrectly names. In Op Agreement was as Member Owner and in the LLC with the State as a Manager. After this people make their mistake I wrote them and they wanted to charge an additional $239 for a rush amendment when was totally their mistake. Additional charge you $159 to be your registered agent to do everything wrong. So don't even think about it to sign up with these "legal" people. Waste of your money and time.

I was getting the DBA but the process took three months. It was supposed to be pretty simple, but it took a little bit longer than what LegalZoom stated, to where by the time actually got it, I didn't even need it anymore. They were having a hard time getting everything figured out because it was a corporation. It just kept saying processing and then they were finding names. Then Arizona was done and then I did one in California. That one took the longest. I just got that about two weeks ago. Other than that, their reps were always nice and I was able to obtain a DBA. Everything was pretty good and easy.

A friend of mine went through LegalZoom to do his LLC and everything he said about it was great when we talked about doing mine. We looked at everything and everything that my friend said about LegalZoom was verified. I just went on the website and filled out the paperwork that was on there. It was pretty clear and precise and it was very easy to do.

I liked the price and ease of working with Legal Zoom. I went with them for a living will and had a good experience. Their website was good.

We had used LegalZoom before with another business that we had and it went well. We've changed businesses so we no longer have that one. But it's the same type of business. We just changed the name and so we needed another LLP for it. I'm pretty happy with LegalZoom so far.

When I worked with LegazZoom for incorporating, it was really easy and fast. With them, you fill some stuff out then you're kind of on your own. But people incorporating really don't know anything and they're obviously starting anew mostly. So, there should be an immediate service to guide people like somebody who would call you right after your account set-up and you have a personal person who would help you. They would ask about your plan and tell you what you need to do such as the fact that you have to pay an annual tax of $800, you have these forms to answer, and you have to have a seller's permit. The service would be free for the first 30 days only and if you wanted to use them you'd be able to always ask them stuff or they would always remind you that you can pay.

We used the will preparation service from LegalZoom and it went well. It's probably one of the easier things we've done. We got a lot of documents that we needed to get in place. We did a will package and then a power of attorney was needed. I had to go back and get the power of attorney separate because I didn't think through the need for it when I was doing the will package. So, if there was a way to be prompted in the system to really encourage the power of attorney at the same time would be a recommended improvement.

I feel good about LegalZoom's process. Everything is pretty smooth and simple. I did this on my own before. I went to legalzoom.com and it gave me a few steps to figure out what I was trying to do to set up my business. It gave a couple of options and programs. I just picked one. I would definitely do it every time through LegalZoom from now on. It was everything I needed. Everything was pretty good. I've already recommended people to do LegalZoom too instead of going through the long process.

I had done some shopping around and LegalZoom was the most cost-efficient way to go. The service was also outstanding once I decided to look into it and got my hands in there. I got so much service and they were very informative. They were helpful, kind, and with empathy if somebody needed that. Using their website went well, too, given that usually, the whole process can be difficult for me since I only have my iPhone and didn't have a bigger screen. Aside from that, I like that they gave a free consultation with an attorney and I got a couple of quick calls with that, but I didn't even use a whole hour. All in all, LegalZoom was great.

I had LegalZoom create my will. I did the process online and that did not take very long. Once it was processed, they sent me my original will. Recently, I had members in the will who died and I updated it. That went fine too because all the files were online and I just had to print it out so it was very convenient. I had a hard time with people dying in my family lately. Last year, it was my grandson then in March it was my daughter, his mother. They were both mentioned in the will so I had to remove them and change executor. It was a simple will. I don't have a lot of property or interest that I needed to list. It was simple as directions as to what to do when I die. It went great and I really appreciate the service.

I did one of my businesses with LegalZoom a couple of years ago and I used them again recently for my last will and testament. It was just easier for them to do everything for me. But I wish the price was cheaper than what it was because the services are not like how they used to be. The last time when I did my stuff, I had everything back in a week. But now, it was way longer and it was hard to get in contact with people there. I called and I had to wait for five hours for them to call back. Also, I don't have my EIN number yet, so I've really been waiting on them.

LegalZoom was great and their website was really easy to use. They were on time and it was a really good service. The whole process of getting an LLC was around 12 days all-together. Everything is done online. It was easy to navigate and understand. They also had an affordable price compared with their competitors. They were offering more things for the same amount of money. I also like their speed a lot. I'm very satisfied with them.

I went with LegalZoom to get my LLC and things went pretty smoothly. I spoke with reps from there and they made things easy. Everything was done in 10 days.

LegalZoom is pretty great and they help you with everything. I pretty much got the whole package. Getting my LLC was amazing. The process wasn't really complicated. You just have to have the money to put down for it. Their website is easy to use and pretty hands-on. I was able to legalize my business. If you’re an upcoming business and you don't know anything about it, LegalZoom can help you learn all that. I've already recommended them.

LegalZoom is convenient and I saved hundreds of dollars than getting a private attorney. I used them for a last will and testament. It was very easy to do and it only took about 45 minutes. I didn't need to talk to a representative. That was how simple things were. Then there's also the convenience of going back in and changing things if you need to later on.

I needed help with patents and when I used LegalZoom's service, everything was done online. I like the cost of their service and now, I got my provisional patent, which was all I wanted. So, I'm happy.

My boss asked me to trademark our company name. I hired Legal Zoom and paid, I believe, $700+/- to have the paperwork filled out and for the name search to be completed. No problem so far. After the trademark paperwork was submitted to the USPTO there was an "office action" from the trademark office. I asked Legal Zoom if they were going to respond and they said "No." Their response was "LegalZoom is a document processing and filing service, not a law firm and is unable to assist you with the office action you were issued from the United State Patent and Trademark Office (USPTO). However, LegalZoom does offer a service called Business Advantage Pro (BAP) to provide you with access to licensed attorneys and tax professionals to assist you."

Just paid all the fees upfront for the order for forming a corporation. All supporting documents provided. The agent were forthcoming and approachable up until right before the order was placed. Once order was placed monies were paid, suddenly agents are having a wait times of over 3 hours and no one reaches out. I paid for the express package, extra, about 200 dollars for them, but a terrible service and it has been placed on a hold due to no reason, or at least no reason provided even on the personal portal.