LegalZoom Reviews

Was trying to set up a llc that I could afford, I found a package I could afford. Was excited. As soon as it was set up the payments to work with my monthly bills it got up on hold. Said need more info. Tried doing it through emails nothing. No replies, then this Saturday they put a 310 dollars charge. For what was a 270 package and paid almost 90 of it. Have I copy of the agreement. So I spent two hours getting passed around not helped then finally talked to someone about it and she said it for a subscription that I never got. Ask her to cancel the whole thing and refund me my money since nothing had been done and she wouldn’t cancel it. Just keep says I’m going to put it on hold. This is shady, over charges for things I didn’t ask for or agree to! So on that note refund money money. I don’t want your services.

I've been a LegalZoom member since 2017. I used their service for incorporating a business and it went pretty smoothly. Then the same thing now, I used them and it went smoothly as well. It was easy to incorporate ‘cause they did most of the work. I just had to get some information and they were able to implement everything and do all the licenses and stuff. They’re very good people and I’ve had no problem with anybody that I've talked to.

I had LegalZoom do a last will and testament. It seemed easier to get it done with them in a short period of time. I could do it quickly online and the follow up was very quick as well in getting the materials done properly. However, when I went to do it, I also recommended that I'd do another document, which I got started off then realized that I did not need it. I called LegalZoom and they said that they'd cancel that out. But ever since then, I get an email every other day from them saying that I haven't completed it. It's unpleasant. I wish they stop sending a follow up email. But overall, I was very happy. It was quite easy to accomplish the goal and I found it very simple to follow the directions they gave.

Everything goes smoothly when I deal with LegalZoom. I've been using them for quite a few years and it has been quick and easy. My account goes back a few years as well.

I have used LegalZoom to incorporate on two separate occasions and both times they have tried to charge me a $159 "automatic renewal fee" for registered agent services. Anyone who does a simple google search can see that this same service can be obtained for less than $50 / year. They make no attempt to contact you about the bill, send no email, and never call. You only find out about the amount due when they send it to a third party collection agency TWO YEARS later! It's ridiculous! DO NOT do business with these guys unless absolutely necessary. It's not worth it!

I’ve used LegalZoom 10 years ago. And after looking at other options, I used them again recently for a will and trust. I like them as a company and I like the people who work there.

I turned off autopay on my services almost a year ago because I closed my business. Legalzoom emails me multiple times to pay for the services, which I replied, “no longer needed since I closed my business.” Today I received a letter from a collection agency demanding payment for the services I turned off almost a year ago.

There's tons of other reviews on here about how bad their registered advisor service is. But even if you DO pay for this service, you will STILL get a letter in the mail from Caine and Weiner -- LegalZoom's extremely rude, unprofessional debt collectors. Apparently I owe $159 from 2016 -- which shows as paid in my LegalZoom dashboard. And can you get through to LegalZoom to tell them to call off their collectors? Nope! 1 hour plus wait times just to pick a random line to try to get a person, as there certainly is nothing in the phone tree to get you to someone for anything other than buying services.

Ordered an LLC registration just to find out that it was registered under the name of the organizer. Ok, so that organizer could just sign the Financial Account Authorization Letter right? Except it wasn't sent notarized. After speaking with a very rude and dismissive customer rep, I was told to go to the bank and notarize it myself, only the bank doesn't let you notarize something without both parties present (the organizer). It got to the point where my banker actually got on the phone with "Catherine" and began to argue my case and asked that she have a notarized copy sent out to me. She finally conceded and said she would "request" for one to be sent out but has yet to send me a confirmation e-mail and all every attempt of contacting LegalZoom online has been ignored...

I bought the estate package and started out four years ago but then I never finished. I'm almost done now. One thing that was hard to understand was when I first bought the package, I didn't realize that it came with the ability to talk to an attorney free for half an hour. Also, the verbiage on the website does not make that clear. Finally, I got an email that said I needed to consult. I asked if I was paying for it and they said no.

I’ve cancelled my subscription with them last yr as I don’t have my company anymore. They still made me pay them, and told me that they are cancelling my account as I don’t have the business anymore. Since then I’ve never received any letters from them. But yesterday I got a bill from a collection agency saying I owe LegalZoom $159! For what! I called and cancelled my account, and also paid the amount you asked before cancelling. Is this a joke! I’ll write reviews everywhere else including Better Business Bureau if this is not resolved!

I'm trying to set up an LLC for a consulting practice. I was looking for some out of the box help and support to do the filings. LegalZoom seemed to make it easy and they came recommended. It was very easy to complete the task working with them. It just takes money. They were able to provide best practices and provide access to a number of resources that saved me from having to go search for an interview. I can tap into their legal resources, accounting resources and compliance resources pretty easily. It's a very fast and efficient way to get something set up and provide access to some of those resources that otherwise would be very difficult to find and trust.

I opened an LLC through Legalzoom in 2012, cancelled and dissolved the LLC in 2013. Fully paid off the website funds and was even refunded ~$60 for overpayment. Then after my cancellation I was charged another $159 recurring fee without my knowledge. I went back on to check on opening a will 7 YEARS LATER to find late fees had incurred on the $159 and now are up to over $900. No call. No email. No letter in the mail. Nothing. Had no idea this was accumulating. So sneaky and dishonest, clearly the account had been cancelled and inactive and they were apparently more than happy to let it sit and accumulate without any kind of late fee notice. Unbelievable. I’ve reached out to their customer support to get this fixed immediately, hopefully they make it right. Will continue to update you all on this.

They turned us to somebody that helped us with a will years ago. So when we wanted to get a DBA, it seemed logical to go to LegalZoom. They kept us in the loop. It was fine. But we got a bill for $980 from someplace, and I don't know whether it was LegalZoom. I don't know if it had to do with what we've got.

I'm starting a kennel of English bulldogs. I went to LegalZoom so I can start the business and sell the dogs. I bought an LLC and they were helpful. But I didn't appreciate that they charged an extra $150 afterwards. They took the initial charge off and then they took another 150 off. We didn't even talk about that. I don't know how they did that.

I no longer want their service and they forced the payment through on an expired Credit Card. Now I’m trying to get the credit card company to file a complaint to get the charge reversed. How can a company force a payment on an expired credit card and think this is ethical, especially when it’s a company providing legal services.

LegalZoom is the easiest and fastest instead of going through an attorney. I've used the will and some other personal stuff services. I was just not aware that I had to get all these papers notarized and that’s been my delay. I could have just done it with an attorney.

When I talked to someone from LegalZoom on the phone, it was prompt, efficient and helpful. I used them to set up an LLC and they did what they were supposed to do. I got my company set up and got all the things filed appropriately.

-- The directions online and the person who went through our initial application were wrong about the requirements for the name of a nonprofit, causing the first delay.

Have requested to set up an LLC. Straightforward enough so thought this would be a good service with which to try them. As yet they have been unable to get an EIN for the entity after 30 days and will do little or nothing to resolve the issue. I have gotten EIN number from CPAs and Attorneys numerous time usually within 2-3 days. Further, they have disconnected or hung up 3 calls now after extensive wait times while trying to get assistance to resolve the issue.

I am putting together a 501 (c) (3) organization, and went to LegalZoom for assistance. Although they did a fine job with the Articles of Incorporation, the 501 (c) (3) application was an absolute disaster. Their system of document and process tracking is horrible; they lost my first sets of questions 3 TIMES! Then would send me emails stating I had not responded back to them. (Of course they had never contacted me in the first place!) Do not waste your time or money with this inept group! They did give me my money back, but I wasted 3 months and way too many hours trying to get things resolved. I am so glad I asked for my money back and went somewhere else! So far Floyd Kramer seems a MUCH better choice.

I was charged $234 over 6 months without notification for a service I didn't know I had actually signed up for. Their 14 day "trial" of services is continued without any email notification to the user so I had no idea that I was being charged monthly until I happened upon a charge on my credit card. This is a shady practice at best and a purposeful practice at worst to make millions of dollars off of unsuspecting customers. While I did receive countless phone calls to sign up for legal zoom services and extra emails for the same reasons (aka they certainly have my contact info) I never once received a billing email over this 6 month period. I won't be recommending their services to others. Very depressing experience from a company I paid a good deal of money to for Trade Mark services.

BEWARE of the Registered Agent SCANDAL! This company automatically makes itself your business's registered agent and will continue to bill for this so-called service annually, which is literally just a name listing and they claim that they will send you so-called alerts! It's a scandal. I never heard a peep from them until I just received a collection notice in January 2020. They are collecting for supposedly being my Business Registered Agent back five years ago in 2015! Yes, they are so desperate to get revenue that they are billing inactive businesses from 5 years ago!

Been working on setting up just a will for my wife and myself. Bought a package estate planning which I thought I needed. In the fine print I did not see was an annual fee to talk to attorneys. Also I thought you would get legal help to fill out which when you talk to representatives all they say is they cannot provide legal help. So what is it your really pay for. You end up doing it all yourself. I received zero help and was passed from one person to the next in chat and on phone help. What a scam. If I could give zero I would. Alfred **

The download link in the email I received after paying for my document does not work: the document doesn't get downloaded onto my computer. Nor can I download it from my the legal documents folder on the documents tab in my account. These pages all keep crashing or non-responding (issues I had while filling out the online forms as well). Finally, the document was not modifiable while I was filling it out, so I have to cut and paste the entire text from their screen into a word document, reformat all pages, paragraphs, etc. and make the changes I need. At the very least, these limits should be indicated from the outset. Furthermore, unclear why they need a mail address when presumably one wants to receive the documents by email. Helpline hours are annoying for non-West-Coasters too.

Total crooks! Received a letter from a collections agency in the mail today from a balance they believe I owed from 2014, for a company that was dissolved in 2015. First red flag: no notification via phone or email that I owed them money, a collections notice was the first notification. I called in only to find out that the $159 balance I was notified by was actually almost $800 now after years of defaulting on payments. I went to their website to log in and figure out what was happening with my old account only to hit a landing page featuring a new promotion they are running, "pay just $99 now to forgive your full balance with LegalZoom!"

My experience was/is not good. I paid several hundred to file an LLC in NC on 12/27/19. As of today 01/23/20 it’s still delayed. They say it’s the Government’s delay but after calling the Secretary of State yesterday it is as much a mystery to them as it is to me. I also paid an additional fee to expedite the process to 10 days. I come to find out I was charged an additional $159 to have them as my registered agent, I was never asked if I wanted this. I was told in fairness that I would be refunded the expedited fee and I could drop them as registered agent but we would be back at square one.

Buyer beware... I canceled my LegalZoom registered agent service back in 2014. Despite this, they attempted to charge a $159 renewal fee to a credit card I had cancelled while stationed overseas. I had no idea this was happening until I got a collection notice from "Caine & Weiner" on January 2, 2020. That's six years after I cancelled! LegalZoom...I beg of you. Please fix this.

I really thought this was going to be an easy way to let professionals handle a job, here's what I found out:

I used Legal Zoom to start a business.. Knowing nothing about this, I apparently elected to have legal zoom be my "representative." They've been billing me for 5 years but I've never received a bill, phone call or email. Over the weekend I received a collections letter for $159. I called and spoke to the customer service rep and she said they can dissolve the company for $208. They said they would not credit my account the $159 renewal fee but would give me a $99 credit toward the $208. They were unable to tell me what services they provided for the $159 charge. Complete garbage. Don't start a company with legal zoom. If you're serious about starting a business, sit down with a lawyer and pay the extra money to make sure you know EXACTLY what you're getting involved in. I'll be writing reviews on every site that I can find to let people know about my experience.

When Legal Zoom first started years ago, it was a great way to quickly and inexpensively set up a corporation. The only issue I had back then is that my business disbanded and LegalZoom threatening to send me to collections for not allowing their RA to continue to bill me their RA fee even though the business no longer existed. The petulant RA sent nasty threatening letters that he was OWED some $500 and was going to take me to court less I paid him. I wrote back -- "sir, the business has not been in business for a few years now." Once my cc expired and he could not longer charge, he threw the biggest tantrum for money...and then relented upon learning the business had dissolved.

LegalZoom salespeople make everything seem so simple and easy. "Let us form your LLC for you! Pay us $X and save yourself all the time!" Awesome, right? NO. I provided a DETAILED description re: the LLC I wanted to create in the state I wanted it registered in. LegalZoom 1) Registered my LLC out of sequence of required steps re: my state, 2) Failed to disclose what I would have to do to complete the process, 3) I have worked THREE days working through ALL THE OTHER FILING REQUIREMENTS necessary to create my LLC.

Our company made the mistake of using LegalZoom as a core vendor to assist in a series of LLC and LP related matters. We've been billed in excess of $3,000 in the past 90 days, with 20 minute phone call waiting times when need to speak with a human contact at the company. Exceptionally frustrating especially considering the time-sensitive nature of much of the work. We certainly be taking my business elsewhere and you should consider doing so, as well.

I have had broken orders sitting in my account for 2+ years. Gone through 10+ departments to get it fixed without any luck. Constantly placed on hold and “disconnected” with never a call back. The theory of the company is great, but the reality is that you are dealing with call centre staff with no experience in the subject area who are only following scripts.

I thought it was worth it to pay a professional. So I paid a premium for expedited LLC service. LegalZoom made typographical errors with no review causing significant delays. Tried to make me pay for THEIR mistakes. Multiple phone calls, and message exchanges; they do not followup on documents that they are sent. They made further mistakes on the corrected documents too! I would send their requested document the day the asked for it, then 3 days later they would ask me for the same document and claim that "I" was holding them up!! Took over a month to get my LLC corrected.

The Account Executive was a very smooth talker and I took what he was saying at his word. Never ask for a contract or a statement of services. But, I should have. Every time, I ask about something it get told it is an additional cost. Even though when we talked about it as part of the package it was there (buyer beware). It seems like that is with everything I ask for assistance with. Even, though they charge you three times more and you get a team because of all the bells and whistles. It has turned into a huge joke. Stay away for this part of LegalZoom. Stay with the do it yourself and only get the parts that you need. Their sales team will only upsell you and disappoint.

LegalZoom is not concerned with providing people value. Once they get you hooked do not expect sound advice starting your business. Do expect fear tactics such as e-mails to have you subscribe to their products as well as stealth tactics such as their automatic and annual renewal as them (actually another company name and address) hidden in the process of creating your business. Legalzoom and their ilk hide in the gray areas between legal and illegal behavior as well as showing no sense of ethics.

My Not for Profit corporation was closed down over 5 years ago. Legal Zoom was contacted. The corporation was not renewed with the state. Never heard a word from anyone until a collection agency sent me a letter yesterday. This was a group formed to help children and battered women. That shut down! You folks don't bother to send a letter or an email, but send a defunct organization to collections? You had my address, it hasn't changed in 20 years. If you had a question, you could have used it. Your collections agent used it.

On December 13, 2019 I placed an order for an incorporation of an entity with LegalZoom which I have done many times in the past. This time, however, has been a horror show. On January 10 2020 while checking on the status of the order, I realized that NOTHING had been done to date on this order - not even the availability of the name had been confirmed. On Friday Jan 10, 2020 I attempted to contact LegalZoom because we needed the entity set up. After waiting in queue for approx 25 minutes, I spoke to a young lady named Lauren for another 25 minutes only to realize that she did not know what she was doing and was not going to escalate or do anything to get my order (which had been clearly dropped) back on track. I asked to speak to a supervisor. Lauren finally said she would get a supervisor and put me on hold.

I registered a LLC with LegalZoom in 2014. The business never got off the ground and I then was hospitalized with Heart Failure. I lost everything and now rent a small room and have retired. Today I get a demand for a $159 payment for some renewal. I never renewed anything. It’s really a kick in the teeth to be sent into collection with no correspondence for 5+ years. I called the lawyer but got nothing but an argument. I tried to call LegalZoom but all I got was their machine which didn’t help at all. All I can do is dispute the transaction.

I used Legalzoom 5 years ago when I formed my LLC as RA. The fee was 159$. Following year I changed my RA to my local CPA. I received a letter from Debt Collector that I owe 159$ for renewal? What RENEWAL? Now, this Caine and Weiner are harassing me on behalf of Legalzoom. I used your 1st year and I don't use your service after that. Everybody should be careful when they use any LegalZoom services.

I have created companies myself with various Secretary of States in the past and I have completed the task within days (2-3 days). But this time I decided to use LegalZoom. Their approx. $1000 charge seemed a little excessive (since I had done it for approx. $300 myself in the past) but I went ahead anyway because I felt their "professional" expertise could be useful. I bought the Gold package plus extras and asked for expedited service (paid extra for it). I did this on 12/2/2019. I still don't have a company registered or anything else. They never bothered to get in touch with me regarding this. So, finally I had to cancel the order with them. Wasted a whole month on these liars. My suggestion, either do it yourself or hire a lawyer. DO NOT USE legalzoom. It's a waste of your precious time.

They are not clear how many partners they use to open your company. You have to wait 5 times more from what they said to get your papers and every week you have to call or chat online. The representatives in the chat use (template answers). They cannot read, think and understand your question. LegalZoom is a illusion, pay for a real CPA, don't waste your time and money. I am waiting for 60 days and they cannot take my EIN as a foreign. The representative Greg told me, "Talk with your CPA"???? LoL....It's a big joke.

The process has cost twice as much as others within my field were able to have it done. Very disappointed with the entire experience! If you have or want to form an Llc I would investigate doing it yourself directly with your state. OVER CHARGE AND UNDER DELIVER....oh and I'm still waiting.

Please don’t use LegalZoom. They have extremely poor customer service and they are impossible to get hold. I believe they have become too big to care about a small customer like me who just wanted to file an LLC. Very bad experience! They put my order on hold for almost a month, wouldn’t tell me why and I tried reaching them multiple times on phone with no success. Every time I called I was put on hold for 30 min. Finally I found out it was issue with the address!!! The same issue for which they had cancelled my order before! I would go with another company. Please don’t use them.

I filled for a S Corporation on December 18, 2019 and paid an additional $400 to expedite which they said I will receive it in 3-5 business days and here we are January 6, 2020 and said they are waiting on Secretary of State. We called the Secretary of State and Legal Zoom barely filled with them on December 23, 2019. They Scam you when you are rushing for a license and you end up paying additional money promising you it will be expedited.

I used Legal Zoom to file a llc in virginia. After accepting over 400 dollars they put my acct on hold saying the name being used needed authorization from the scc board, even after I poi yed put scc bylaws stating it was a usable name. I contacted scc and they said legal zoom was clueless, that there was no special permission in writing need, that they were supposed to physically send in the application for approval..

Why have an app if it doesn’t work!?!? Been trying to “chat” for a few days now. Guess I’ll just waste more of my time calling them again. In my opinion just go get the stuff to form an LLC yourself. Only used LegalZoom to make things easy, which they are not doing. Waste of time!!!!

I've used LegalZoom several times in the past and I've always been very happy with them. When you request power of attorney documents or wills, LegalZoom is very good with those. I paid for documents for power of attorney and there was no issue. The legal documents were excellent but when I called for an attorney's help on something, he was absolutely no help. He said that he didn't know anything that I could do under the circumstances and offered no direction. He said about five sentences and that was the end of it. It was a waste of money on my part and I wanted to cancel after that.

We've formed an LLC and I've used LegalZoom for a will and a power of attorney. I really like the service because you can go in there, print out a last will and testament and get it notarized, and it's a legal document versus paying an attorney $1,000. It's a really good service and the way they stay in communication with me is excellent.

I'm helping my dad get his stuff in order but he's in Ohio and I'm in Virginia. Then I got a friend who's an attorney in Florida. So with all these people in different places, I couldn't find the right person in the state he lives in to get things done. I decided to use LegalZoom and the service had been fine so far. It's been nice as far as making changes and it's been handled quickly. I'm gonna do a consult with them to make sure everything is squared away once we get things done.

We had a business in the past and worked with LegalZoom on getting the LLC documents together. We were looking for additional work now, so it made sense to work with them again. We did the LLC 10 years ago, and then we did the estate planning. We're confident in the product that they're gonna produce and very easy to work with. Right now, I am working on preparing my elderly parents' will and get all of the information that my parents wanted and had a few back and forth with LegalZoom to make sure that things were awarded correctly so that it met their wishes but also that the documents would be formatted and have the correct terminology so when the time comes, everything is clear and in place.

We used LegalZoom about 10 years ago to set up an LLC, but we no longer have that. Then recently, their name popped up in my search for powers of attorney and I remembered that I had a good experience with them in the past. So, I went ahead and went with you and got a power of attorney for my sister who has Parkinson’s. I have had no problems and I already printed the POA. A couple of days ago, I had it done by a notary, signed by a notary with my sister, and it’s all taken care of.

I went and I asked them to submit a new Form 112 or something, and they’ve submitted it. I told them I only had two people under ownership, and when I got the new booklet, they had three people still. And it was frustrating because I had called them to change that, and they did not do the right job even though they confirmed it over the phone. They only removed one name and they were supposed to remove two names and have a different slip. I have to call them and get that done. That one issue, nevertheless, is a once in a blue moon type of issue, and everybody has mistakes. Overall, LegalZoom is fairly simple to use.

My experience with LegalZoom hasn't been pleasant. They made a mistake with the spelling of my name which they couldn't help me with. With the last name like mine, the last thing that I was expecting was my first name to be misspelled. The paperwork had to be changed and it took a little while for me to get the documentation back in. I didn't receive what I thought I needed to receive and I had to go back to them to get the paperwork sent to me. They emailed that to me, I got it printed out to fill with the original paperwork they sent.

I set up an LLC with LegalZoom and I like the ease of use because they had the expertise to handle all the stuff that we needed to have, like paperwork. Everything was right in front of me and the experience was pretty seamless. It wasn’t hard. I also dealt with their rep and it was a good interaction. Initially, I felt like LegalZoom was the most credible company in terms of this type of stuff and overall, I am highly satisfied.

I have had wills and other products which were fine but the RA has been a bad experience. I told them I wished to cancel and they requested I submit documentation. I submitted the Docs for the third time but I kept getting billed. I find out that when I registered they opened up a separate LLC with the same name and different ID. I now have to find this second ID to dissolve it. It's been a nightmare. Never again for business issues.

We had previously done a trust and wills with Legal Zoom, but had not updated them for 10 years. Legal Zoom helped us complete all the updates, without being charged full price, quickly and easily! They were very helpful, answered all our questions, and stayed on the phone with us until we were ready to complete the work on our own.

I’ve known about LegalZoom for a while and I probably first saw them in a commercial. I used their service for the LLC and the communication with them was good.

A buddy showed me the LegalZoom website and I used their bill of sale. Everything was all good.

My lawyer recommended to use LegalZoom, and I’ve used it once and it was fine. It was a contract between somebody I loaned money to, and the process was easy. Their representatives have been straightforward, and their website was easy too. Keep up the good work.

I’ve used LegalZoom in the past and I needed to do some wills for some in-laws. It seemed like a convenient way to do it and get it done without enlisting a lawyer. I was self-directed at the website and there were segments of the website that were confusing. I did a will for my mother-in-law and then afterward, I had the option to add on one for the husband. I attempted to do it, and I was confused. I wasn’t entirely sure what I was and wasn’t paying for. It ended up I did a will through the website for the father-in-law too but I had to cancel out or not use the additional will that I purchased in the original transaction. It was really odd. It was some kind of weirdness in the UI in the way it led the user though this. A couple of programming tweaks would fix it but I’m sure that I’m not the only one who noticed. I wasn’t super happy about that.

Legal Zoom has a good website. I did a trial for a week with them for some employment documents and their reps were good. Everything worked well and I'd use Legal Zoom again.

I used LegalZoom to start my LLC and everything went good. The first lady I talked to talked really fast and I’m not used to that. She could have talked a little bit slower and more clearly and, because I’m an idiot, I didn’t understand anything going on. So, while it went well, some things got by me that I was paying for and that I didn’t need. It was my mistake for not understanding the whole process but it was all right. I got it all straightened out with the second lady I talked to. Whenever I asked her to go over everything with me again, she had no problem doing that. She explained everything else and went over very thoroughly with me the second time around. She did a good, honest job. To my knowledge, I’m finished with the program. I’m not sure how long it really took from start to finish but it didn’t take very long. It took longer for Illinois to accept the business name I picked out versus anything. So, everything’s perfect.

I paid $743 to do trademark for my business. They only updated with me twice on phone for the first 3 months. It has been 1 year and 8 months and I had nothing, no answer. I contacted them and asked. The only answer was up to UPSTO. I was tired of this so I go ahead. I filed another with my state myself without their help. It was bad service because I got hung up because I questioned them about my case and why they never contacted me as before through phone. They wanted me to pay their lawyers so I can have my case through. It was really frustrated and stressful because I was heading nowhere and lost my money, like good legal scam.

I was trying to figure out how to get set up as an LLC and I heard about LegalZoom on a TV ad. The people were very friendly on the phone and they answered my questions. I paid a lot of money and they sent me a nice little book with some stuff. I haven't really gone through it super good, but I was trying to get a business insurance and the gal that I was talking to said that my LLC was in. So, I've received most of what I was looking for. So far, I don't have any problems with it. I haven't done a lot with it but I've been contacted by some folks to help credit and doing loans and business credit card.

I used them to start my LLC. That was great and easy. They set themselves as the registered agent which ended up costing me 299 every year. Turns out I can be the registered agent. That's fine. I did that through the State of Ohio. They, then charged me $399 and I had to prove it to them in order to cancel.. I sent them the info and they refunded me. That's fine. THEN 2 charges this year for $399 each!!! I think they hope that you'll miss the charge. KEEP an eye out!

LegalZoom doesn’t always make it clear that they partner with service providers which can leave customers confused as to who they need to deal with. Take Deed Transfers as an example, they partner with GoDeeds and tell you to expect a 5-7 day turnaround. The LegalZoom site gives you a helpful but completely inaccurate status of pending - meaning they are working on the paperwork and the will send it to you. I never received the docs 12 days later so I contacted LegalZoom, they said they had no info, call GoDeeds (even though I paid LegalZoom!). GoDeeds customer service was rude and sassy telling me that it was emailed a week ago. OK.... was I supposed to read somebody’s mind here? Everything else was regular post... When I asked to email again, the bitter woman gave me an attitude. Do not use Legal Zoom or Go Deeds - it’s not worth the frustration.

LegalZoom does a lot of advertising and a friend of mine started his LLC with them, so I went this route. I’m part of the Equip Start program and I have a dedicated account manager at LegalZoom, plus accountant. They have good relationships with me, whether it’d be accounting, insurance, marketing. They're also pretty easy to work with. The process of starting the LLC online was not confusing, but if you don’t know what you’re buying, you might be surprised as to what you’re being charged for.

I did not select the option for them to be my authorized agent. They zapped my account for an additional 159$ a month after I signed up for the `basic` service 120$. I called and got a CSR that wanted to argue with me.

Reoccurring fees for everything. They do nothing for you. If you call them up for anything there is a charge for it plus there is a $400 charge every year where they do nothing for you. If you try to cancel they charge a fee for it. Fee to cancel is over $150.

My aunt pointed me towards LegalZoom and I also talked to a couple of other people who all said LegalZoom. I used them in setting up a LLC and it was very easy setting everything up since they took care of pretty much everything. Also, everybody that I dealt with was good.

LegalZoom was really good. I made my will through them three years ago and then I updated it just recently. I did it all entirely online. I’m not completely computer savvy, but it was very easy to use. It was thorough and inexpensive. i got the job done. It was inexpensive and I got it notarized, and it was a done deal. My experience was great. I also tried to go through LegalZoom for a divorce situation, but I needed legal advice. And I guess I could’ve called, but I just thought it was too much of a hassle, so my husband ended up paying for it and all. So, it was taken care of later on. I wasn’t in any hurry. But I had a really good experience with Legal Zoom.

Everything was pretty straightforward. It went very smoothly and very quickly. They answered all the questions and they walked me right through the whole process. It was a great experience and I would definitely refer them to anyone that’s looking for help in that area.

I used LegalZoom to get LLC. For most the part, my experience was good. I did have one issue though. I had somebody create an LLC for me. I called 28 to 48 hours later to try to counsel it and I had set it up on a three-month payment plan. Because they worked so fast, I still ended up having to pay the full amount, which ended up being $1,000 because I had to pay another amount to do a dissolution. I was given false information, that later I was on the phone and the rep said, "You still would have to pay for your first month under the payment plan, but the rest of month, you don't have to pay anymore." So I said that's fine. I'll lose $500, or whatever it was. I talked with someone else and there was a situation where he said, "No. You still have to pay the full amount." And it just started to go back and forth. It was basically a loss of over $1,000 because I had to pay $1,000 for that and I had to create a new one.

Legalzoom is a scam company that takes advantage of 1st time business owners that need help getting their small business legally on the map. They ripped me off for over $1000 for services last year that I could have handled on my own for $65. Now, just when I least expect it, they hit my credit card without authorization for $399. I called Capital One and they told me I am enrolled in a subscription service with them. Im like, "The hell I am. I don't wanna have anything to do with that scam service ever again." They probably tricked me into some sort of fine print crap in their terms of service. Whatever you do, avoid this company at all costs!!!

We did the LLC formation with LegalZoom and the trademark search. Once we did it, we got a ton of calls from people and got a lot of marketing information. We're getting duplicate information from other companies that are local but they do the same things that LegalZoom has already done. We had to do a lot of extra work. So it would be nice to not have our information shared because it became a little confusing as to what's needed and what's not. But other than that, the process is really simple and it seems good so far.

I got the power of attorney and the living will for my parents, and it's making my life a little easier. Setting up was very easy as well.

I have been trying to revise a Trust, Living Will and Power of Attorney for weeks now on behalf of an elderly lady that doesn't have a computer and is in poor health. Once I tried to live chat with them and was ignored. I've been disconnected twice. I've had to call back many times because when you are done revising the trust, etc. you have to "place the order", then it sits for days before you can even see the changes. Sometimes it gets "stuck" and doesn't move from one stage to another so I call to complain. They tell me to place the order again, only to have the same thing happen over and over and over again. Each time you call them you have to talk to a different person and tell them the story all over again.

I’ve used LegalZoom in the past, mostly leases and non-disclosures, and I did it all online. I just went back to it. Their online process was easy and I like the convenience of all the forms and documents right there when you need them.

I am paying Legalzoom to be my registered agent for the last few years. The Office of the Treasurer & Tax Collector has mailed me at least two communications in the last year and Legalzoom has not forwarded to me. They are unable to locate my business mail, all they can confirm is that my account is active. I am going to contact Legalzoom again and ask for a refund. This is unacceptable as I rely on them to forward me my business mail. That's the whole point. Will sign up with a competitor.

I heard about LegalZoom over the internet and aside from the fees being very low, it was easy to understand. I used LegalZoom for some patent, power of attorney and will. The interaction with them was very nice and I like them.

So I was referred to Legalzoom from a friend who is going through a divorce - with children and assets - and he's been doing well with it. However, I'm going through a divorce with no assets, no children, and my ex now living out of state. I signed up, paid their $500 'preparation fee' which really didn't explain much, and got the forms filled out. It was a questionnaire which the customer service rep said would help personalize my paperwork to make it more understandable. It was still 31 pages of which I needed to fill out - more paperwork that had NOTHING to do with my case (assets, children, etc).

I’ve been using LegalZoom for a few years now. I kinda like the ease of use on the internet. LegalZoom is all online and I could do a lot of it myself without intervention from an actual attorney, then it’s backed by an attorney. I've done things via email. I’ve gotten something like do this or do that because I did a couple of trademarks and a couple of patents. But when I did an LLC, it got a little sticky there. I still don’t think I understand how that works and how they’ve been helping me with this big package that they sold me. I was told they were gonna tell me when I need to file this and this. But I haven't heard anything from them on that, so the follow-up on the LLC is a little sketchy. I’m still not confident that everything is up-to-date. Other than that, I really like the fact that I can file a trademark and a patent without too much hassle. Those two things are great.

I googled LegalZoom and they had a better interface, online-wise. It was a straightforward experience and the customer service was great. I called because I had a little bit of a hard time figuring out whether I can bundle the service that I was trying to perform for two separate people, and they were able to help me with that very quickly. There was also a typo that I was trying to get resolved and they made that happen the same day. It would have been nice to have the ability to chat somebody online for that instead of making a phone call, but that’s just me being picky.

I was not happy with LegalZoom. I felt I was misled. I paid almost $300 for a living trust. And I was led to believe that all I needed to do then was fill out the paperwork and then return it back on. They sent it back. I found out that if I want to put my property in trust, it would cost me more money. If you're getting a living trust, it should be everything that's gonna go into a trust. It's not everything except your home. It's not any information that was upfront. They were like, "Sorry, ma'am, that you didn't understand it." I said, "Yeah, it's not anywhere that I read through." And she said, "Somewhere, when you're filling out the thing, there's a little click here if you wanna do that." I didn't see that. And the click here would send you to another dollar amount that you would have to pay if you wanna do that.

I had opened my LLC in NJ with LegalZoom. I had signed up for the Registered Agent (RA) services through them. As this cost was going up year over year, I had switched this RA service to my CPA and intimated legalzoom of the same. They never acknowledged and kept billing me for a 2 year period. When I disputed the charges, they transferred this to a debt collector who started harassing me. I deal with multiple legal needs for my clients and will NEVER use Legalzoom ever again.

I had done one thing through Rocket Lawyer but they had a glitch in their system and a lot of my contracts got messed up. I was trying to close a deal and I needed to find somewhere that I could get templates at that met the needs of the people that I needed. LegalZoom had it. I was new to the system so when you first start out, it’s gonna be like, “Okay, what is this? Is this the right one?" With Rocket Lawyer, you can see how they just have a click button that has multiple templates available immediately as soon as you go in there. LegalZoom, on the other hand, was more informative on top of everything else. A lot of times, I already knew a lot of their formal information. I was getting trapped between their formal information versus the templates. I just wound up clicking on more tabs than I actually needed to. But I realized how to separate the two.

I know of LegalZoom as the big online lawyer. I've gone to them for questions before so when I needed a service, I decided to use them because it was quick, easy, and efficient. The interaction was good and they were very helpful. The only thing I wish I knew more about what I was doing was I would have set up as a manager-managed LLC instead of a member-managed LLC. But it's all right as I had my CPA helped me figure it out and it has been corrected.

When doing business with LegalZoom, it’s very easy to put the information in and submit it. With others, I’ve had problems. Their website won’t stay up long enough to get everything done. The quality of service we've received from LegalZoom has always been really good. Several years back, we had a regular will done, which will need to be updated because we moved since then. We also did a living will power of attorney type thing. They got the printed material here fairly quickly and everything was well in order.

I googled LegalZoom and I heard from other people that they used them. LegalZoom formed the trust for me and everything was good. It was a great experience.

This is my second time using LegalZoom. It’s a second business I’ve set up through them. The first time was pretty good. The second time was good except for it took them a little bit longer than I expected to get my paperwork done for my Tax ID. They did it, but then for some reason, they couldn’t just fax it in. They had to do something else. So, they had to send something in. They had to then fax in something that the Federal government asked them to do. It would’ve been nice to be notified of that. Other than that, it’s been okay.

I saw LegalZoom on YouTube and I used their service. The pricing was a little too high, but I don't know what the prices with other companies are. I would have liked to know about the pricing upfront, and I would like them to be more in contact with me. But besides those, everything else was excellent. They helped me get what I needed to get, they sent me the emails of things I needed, and they were really polite and helpful.

Legalzoom pushes you to purchase services that you do not need. The Registered Agent does nothing but generate a notice several times a year that you must now take care yourself. Their software generates the notice so it is very cheap for them to send out 3 or 4 emails a year and collect $300 for this service. Make yourself the registered agent and save $300. Once you have their agent it requires more time and paperwork to get rid of them.

Was charged over $500 for attorney trademark search to be told. It might be rejected by Government because it is a prayer. If I continue after reject an additional $900 fee. Consultant I talked to prior did not communicate to me on the phone it was a over $500 fee for attorney trademark search. He didn't not VERBALLY CLEARLY EXPLAIN THE PROCESS. In the email before consultation stated Consultation with Sergio. But didn't state Attorney Sergio would be your. HORRIBLE. CASSANDRA

I have never had a problem with them before except when they overcharged me last year. A man I spoke with reduced the charge. Apparently, they upsaled me without asking. It is upsetting because I thought that this was a reliable company. This time, the website stated that my renewal payment was $159.00, however, they took out $399 instead on the due date. No warning. Strangely, when I tried to log into my account to check on my order, I was asked to agree to consent. Never have had to do that before when just logging in. It is almost like it was a trap? When I spoke to a woman on the phone, she said I agreed to consent. Seems like fraud to me. I understand that all companies say they can increase prices at any time, but when it was stated what amount was coming out and then they take out more, isn't that illegal?

Repeated failures to execute basic functions on business formation. They wasted lots of my time trying to make me chase details that they should have known to ask at the outset. They were very difficult to work with until I quit trying with them. Overpriced and deceptive pricing models; e.g., their process is clearly designed to punish any who don't buy the top tier offerings from them... Will never do business with them again.

LegalZoom took care of everything that I needed taken care of. The rep was very professional, prompt and well put together. I would recommend them to people.

I've had no problem with them at all. I've been using their registration services, and they're quite professional.

Everything is working out well with LegalZoom, for the most part. But they did, most of the time, not verify to me how to get the documents signed correctly to start my business. So, I was prolonged for four months from doing so. They have where it says signature to certify a person, it’s printed on the paper, but when you photocopy it out, it doesn’t clearly show that. So, the person from the notary that certifies the documents before they send the documents to give back to LegalZoom, he didn’t feel comfortable stamping the notary stamp right there because it was never coming out on the document. The third time, I called LegalZoom and told them that they were giving me a hard time. Finally, that print that says for them to stamp on the LegalZoom document for the notary, it finally showed up.

We were just trying to get our business started and my buddy looked LegalZoom up on the internet. It was easier than trying to find a lawyer. I called them once and it went well. There are gonna be some other stuff for the government and should be starting with it pretty soon. The only thing is before LegalZoom submits the documents to the state, they send them to the customer. They kinda do a once-over before they submit to the State and I don't remember getting it.

I tried to obtain a copyright from the Library of Congress. LegalZoom popped up offering good service, and I decided to go ahead and consider them. I had to fill out the application to obtain the copyright on my father’s book. When I approached them last year and asked them to work on an application, I had not heard for entire year from Library of Congress, and I was perplexed. When I finally got hold of Library of Congress, and I asked them why they've been so silent all this time and I haven’t received any notice. They told me that LegalZoom did the wrong application and that was why I was not processed for it. So I had to get back to LegalZoom and told them that for entire year we were not productive because the application was wrong. They had to redo this whole process. But everything went well after that. Whoever I spoke with, whether it was the service or people who dealt with my application, they were wonderful.

I wanted to update my will and update some of my beneficiaries in it, so they had sent me the document of it. They also sent my password because it had my old email address, and then I put the new one on. But I got charged for it, which I was surprised to have to be charged for something that I already had paid for. You can make that update and not be charged for it because originally, I paid 99 bucks a long time ago. But they're storing it and they have to make some type of money. At least they had the history of it from a while back, but not being charged would've been nice. Other than that, everything was fine. The customer agent was nice.

Working with LegalZoom was not as time-efficient as I thought it would be, but I did have the ease than doing it myself. Their customer service has been good.

LegalZoom helped me open up a business. I had already done business with them one time. I opened up another business with them. They're trustworthy. Without them, I don't know how I would do it. They’d call when there was an issue with my order, so it definitely helped. Right now, everything’s fine. I’ve been meaning to call them to get more information about my current order because I haven’t gone back to check it. But so far, everything has been great with them.

I used them to set up my LLC. They did that fine. Paid $159.00 No problem with that. Next I was charged $299.00 the following year and I had to call to see what this was about. I did not know there was a recurring bill. So I paid it and told them to cancel my service because I have a local CPA to handle it now. Now a year later I have a letter from a collection agency for $399.00. I don't know how to stop this.

I was doing some research to do my will, and LegalZoom's name came up. I also spoke to an individual at a cemetery as far as getting plots, and he said that he had used LegalZoom. So, that reinforced my intentions to go through LegalZoom. We did the will, the living will, and the power of attorney through them. The conversations I had with different people were good. They helped me out.

LegalZoom is awesome. It is so easy to use in putting the information. It comes back to you. It's nice and neat. My husband and I had both previously used LegalZoom, and I can't think of anybody else I'd rather have it do it. It worked great for us the first time and we will definitely use it again.

I've been a LegalZoom customer for over 10 years. I’ve used them before for a family will. Working with them has been very convenient and they take some of the anxiety out of working with an attorney. I’m not so intimidated by talking to them. They’ve been very knowledgeable about what I’m asking about and they answer my questions very clearly. They've always been very prompt and very courteous. They can also be very reasonable on their cost. And their website is user-friendly. I’ve recommended them to a few friends.

I was talking with my financial adviser, and he recommended LegalZoom. I drew up a power of attorney, which I was able to print and use, so it served its purpose. I did everything online, so I didn't talk to anybody. The process was very easy, straightforward and simple to follow. I would recommend it to other people who needed it. It's very user-friendly.

I used the power of attorney service from LegalZoom. Doing business with them was modest because I did it with my mother, but then she quickly passed away. It wasn’t any fault of LegalZoom’s, but that phase of that legal relationship was only for a week or so.

They're all over the internet in advertisements and I have friends that have used them to form LLCs. It's only been about a month and I haven't noticed anything yet. I'm still trying to regain the money that it cost. It was expensive. I got the Gold package and it was about $800. I coulda went other ways, but I wanted all the tax professional. I don't know what I'm doing with a LLC. I went with all the additives. I formed an LLC. I downloaded the LegalZoom app too. Everything's been great. They were all nice and tasteful.

I am writing this review to warn consumers about the poor service Legal zoom has exemplified! I filed to incorporate a new business on October 4th. Legal zoom has an economy package that advertises you will receive your completed documents in 30 days. When I called for a status update I was told by the Representative that there was a tracking number. As I was trying to get clarity on whether the State issued the tracking or if it was a mail tracking number the rep told me it was provided by the State.

LegalZoom is pretty easy to navigate through, and I don’t have any problems. It might be that I need a contract so I occasionally need a certain document that I don’t have in my file. I need something a little bit more professional so I lean on that. I would recommend LegalZoom.

I purchased the estate bundle. When I read over the completed will document, I noticed the county in which I live was incorrect. I called immediately and was told it probably automatically populated the county name with the state name. Five calls I made to get this corrected, and each time was assured it would be revised and I would receive an email when document was ready to download. Fourteen days and five phone calls after I placed the initial order, my final phone call was to request a refund. I have siblings in another state who have used LegalZoom with no problems. I'll never recommend them, and obviously will never use them again.

I saw a commercial for LegalZoom. I checked it and looked through it, and I decided to go with it. As far as cost, it was much cheaper than going through a regular attorney and spending all that money. Signing up with them was simple to do. I just followed the steps and filled in the blanks. But I had a problem. Another account got into my email somehow and I was getting emails for another gentleman that was in another state. I went online to check my account and I saw the information. I went in under my password, my email address, and everything. And that was when I saw that information. My name, address, state, everything was changed to his address and state, which was in California, and I’m in Arizona. I immediately called LegalZoom. They didn’t know how that happened, but they did correct it. I was told to just go back in, remove all that and put my information in there. And then they removed the rest of the information out of the system.

I called to file an LLC. They misspelled my company name totally and made my business sound totally different, which held my other license up. I called and told them the mistake last week. I am still waiting for them to "investigate" the call. Like I don't know the difference between a diving school and a driving school. I have been lied to, hung up on and lied to again. I would never recommend this company ever to anyone! They are totally unprofessional. When I asked for a supervisor they said none were available. I waited on hold an hour, they promised one would call within 3 hours. No one called. I called them back and was hung up on 3 more times and given a fake extension number. If you are looking to save money on any legal matter. Go some place else. This place is a total joke.

LegalZoom was recommended to me by my daughter. I work out on the road I thought that they could do some of my work for me to where I wouldn’t have as much to do. From day one, there have been a lot of different issues. This is the first business I’ve ever tried to create. I filled out the form for both of my applications and I had originally done one of my articles myself. I registered for LegalZoom to do the other two, just because I'm out on the road and I wasn't very familiar with what was to be done. In the first three days, every time I looked at my phone, I had a message saying that my account was on hold for one reason or another.

Interacting with LegalZoom was great and things worked out well when I went with them. But then, I wanna get a bigger piece of land for my business idea. So, for now, I cancelled service. Eventually, I’ll probably do it again.

I heard of LegalZoom through a friend. They set up the whole structure of the company. They provided me with all the documentation. It has been really easy. It has all been good.

I have been trying to complete fairly simple paperwork and it’s taken around 5 months and LegalZoom still hasn’t completed my documents. I purchase a legal plan through my employer and it’s pointless, I should have hired an attorney to do it.

Things are good with LegalZoom. I used them for setting up an S corporation. Everything is done online, and it's pretty easy.

LegalZoom is quick, easy, and cost-effective. Their website is good and simple. I used them for my will, and I’m still waiting for them to finalize it. Their reps were good. My experience was good, too. I'd tell someone else to go to their website and check them out.

I did a DBA and LegalZoom was able to help us file for the DBA. They took care of everything from putting it into the paper to processing it, and they took care of the Collier County tax and then the Tallahassee. Everything is working out excellently.

I did an internet search, and LegalZoom seemed to be more professional and detailed as to what I was looking to do. Their reps have been very good, friendly and knowledgeable. Everything is going fine. I still have a lot of things to go over. This weekend, I'm planning on witnessing the will and filing that, then I've got to go to the power of attorney and have that notarized. I just got several more steps. I work full-time, so getting together and doing it all is sort of a challenge.

LZ charged us $299 one year after my wife set up an account with them when she created her new business, but she has not done anything related to LZ or the new business in about 10 months. She decided to not go through with the new business, at least not right now. Now they are saying we have to dissolve the company before LZ will stop charging us, and that will cost another $150 or so that we have to pay LZ! Really???? Why can't we cancel/dissolve our association with LZ without dissolving the company? My wife, who has a degree from Sturm Law School (a very prestigious law school), had no idea that we were locked in to using LZ as our agent for the life of the business!!!! I'm sure she read all of the documentation when she signed up with LZ. This has scam written all over it! LZ needs to make sure they tell people up front (not in the fine print) that you are going to pay them for as long as your business exists! Absolutely unacceptable!

I use LegalZoom to file my DBA in February of 2019 and the process was smooth, the documents was filed and I was happy. I was reviewing my bank account in October and what I realized was that for some service that was tied into paying for my DBA was taking $40 from my account every month with no services rendered, no billing, no notification, no email stating that my account was being charged month after month.

One of the business associates that I know have used LegalZoom so I also used them to get incorporated. They were very, very, very helpful. They did everything. I didn’t have to worry about anything.

A year ago, I was doing some research online for wills or trust and LegalZoom just came up on the Google search. I had actually gotten a recommendation for someone here in Sacramento where I live. An attorney friend of mine recommended another friend of his who specializes in living trust. But when I looked into it, it was 10 grand. I said that I’ll just find something cheaper. At that time, the LegalZoom rep said, “If you need help, you can call and get a session with an attorney.”. But I never did and then I completely forgot about it. A year later, I saw this charge come through on LegalZoom. But I’ve never heard of LegalZoom so I called to dispute it with my credit card company. And then I did a research and I thought, “Wait a minute. It does actually sound vaguely familiar.” I typed it in and it was a legitimate charge. I forgot. I called my credit card company back and told them that I recognize the charge.

I first contacted LegalZoom in October of 2018 to remove them as my agent of record for an Illinois LLC. They refused to do it, saying that they could not take themselves off with Illinois, that the State requires them to remain as such. Interesting as the State of Illinois, Sec of State Business Filing Section said that is flat out wrong and misleading. Now a second annual charge occurred in October 2019 and once again they were contacted. It’s been six weeks and I am now waiting for them to fulfill their promise to make this change and credit my account. Since they flat out mis-informed me in Oct. 2018, I probably wont’t get that first annual charge back. So far they have deducted a total of $698 from my credit card for this “service”. BTW my credit card company was on the original call with me and can confirm this original conversation. Ripped off in Chicago.

My husband and I were traveling and we wanted to have our will set up. We reached out to LegalZoom and our interactions were really good. When I called and I had some questions, their customer service was excellent in answering my questions. The two people I spoke to were very helpful. I haven’t completed my end of it yet. I have to send the paperwork back to them. But the contracts that I've had, I felt like it is a good company to work with.

I have looked at several different companies, and LegalZoom was the easiest one. It was written and done to where I could understand it. I ended up doing a bunch of different documents through them for a deed. I like the ease of doing stuff, so I don't have to go through a lawyer to have stuff done up. I can do it myself. Talking to them over the phone was good. It was all very easy. As far as the online process, it's easy and self-explanatory. And when I had questions that I couldn't find online, I just made a phone call, and they walked me right through it.

They charge $399 for Registered Agent Service, my accountant provide this for free!! I form a corporation through LegalZoom. Paid $736 for the service. Big mistake, later I found out my accountant will do it for half price. If you check local newspaper, and search a little, a lot of the accountant will do it for free if you use their tax filing service. LegalZoom slap me with $399 Auto Renew Register Agent Service fee. The agent told me he can give me half off. Sounds like they are doing their best to charge you some money... I told him I want out, and he said I have 30 days to change the Register Agent from the state department.

I use LegalZoom for registering a business. Using their services helped me accomplish everything I needed to do in a short amount of time. It was pretty clear and transparent, and easy to do, and it is a good experience overall.

Previously, I used LegalZoom to get an Advance Care Directive letter for when I had to go to the hospital for surgery. More recently, my company went through a big layoff and they wanted to keep me on as a contractor by the hour. I talked to the CEO about that and we decided I would start my own company and LLC. I decided to go back to LegalZoom and their reps were really good. The gentleman whom I talked to broke everything down for me and made it easier to make a decision. He was very helpful and got me going. Everything has been fine so far.

I called for an update on my order and the customer service were really rude and disrespectful. I was trying to get some information on my order and they were not helpful and didn't provide me with any information that I needed. Honestly, I don't recommend anybody to waste their time with this company.

I went with LegalZoom for their name notoriety and price, and they did everything they promised to do. I’ve used them 3 times in about 3 years, and every time, I’ve gotten exactly what I expect from their service. Every company has a varying degree of people with their knowledge level. For the majority, 80% of customer service representatives we dealt with were very knowledgeable while the other 20% were maybe just having a bad day. Overall, having their service is worth it.

I did business formation for selling stuff on eBay through LegalZoom and they did all the work for me. They checked out for the name and got that cleared. Then, they got my business registered and told me what I should expect and made suggestions for things that I should get. However, there was a point where the process got kind of confusing as I got emails from different companies saying they are represented by LegalZoom. I got the LegalZoom app as well and it wasn't helpful at all.

LegalZoom helped me out with a living will, power of attorney, and the last will and testament. Their representative was excellent. I had to make updates recently, and they sent me the stuff through email. I had an actual person over the phone. I had to have it ASAP, so we did everything fax and email. I was able to fax them the information back. It was excellent. The initial cost of service was fine. I thought maybe since there's a change, it should be a little lower, but it wasn't.

Thank you !! to the folks who wrote reviews citing hidden costs. After reading them I called Legalzoom and asked if the web price was the total cost. The guy on the phone was very, well, let's say I wouldn't buy a car from him. At first he said, 'well if there's notary fee that's extra, does that make sense?' I reiterated my question, "are there any other fees besides those noted on the web and the notary" at which he said, 'well, if you want to include the transfer of real estate then that's more - I just want to be transparent'. Wow! really? I think most people who are drawing up a trust want to include a home in the trust. And the cost? $329 on the web PLUS $249 for the home to be included (not be mention the notary fee). If that fee had been listed prominently on the web site I would have felt better about this business. I don't and I'll keep looking.

I used LegalZoom for a business to set up a new LLC. I used their online service and it's easy to use. It’s good for basic legal work. But if I had something more higher level or specific, I would probably use a local attorney. LegalZoom’s pretty large, but it’s more for small business, quick, and simple things. Still, all the services that I’ve used from LegalZoom to date have been great. My experience with them has been good.

I needed service for an LLC and I was looking for something quick and easy. I've been with LegalZoom for two months and my experience has been pretty good. The process was very quick and easy. Things are all set now.

LegalZoom is a great company to work with and I like them. They did three LLCs for me and they've been very professional. Everything has been working out fabulously.

LegalZoom was easy to use, and it was affordable and quick. I did everything online. I used it for trademark application. Now, after I got in there, a trademark search is not that easy to do. It's not as simple as a business formation. So, that has been a little bit tricky. And now that I'm in their website trying to navigate around to the things that I need, I am having a little bit of difficulty. I got a master's degree in business, so it's not my first time to use something like that. So, I feel like it should be a little more intuitive at least for the process that I'm using it for.

I was looking to do a bill of sale for a vehicle. I've been with LegalZoom in September and everything was good. I just went online, typed in all of my information, printed out the documents, and I was good to go. It was too easy.

I've used LegalZoom to do power of attorney, a will and testament, and a living will. It's easy doing business with them and they were cheaper. I would use LegalZoom again.

We used LegalZoom to do a POA, power of attorney for an elderly. I'm not real crazy about computers, but interacting through that was understandable, and I got things done. Just a few days ago, the lady died and so, the POA has now fulfilled its usefulness.

I heard about LegalZoom from one of my colleagues. He owns a few businesses, and he came across LegalZoom. He actually formed a few LLCs using the LegalZoom. As for me, it was a nonprofit corporation for me. Everything has been going pretty smoothly with my experience with LegalZoom. I like the convenience and actual, smooth transition. My other colleagues and I all have our strengths in different areas. But, definitely, on the filing purposes, we didn't want any hiccups coming towards the actual forming of a nonprofit corporation.

I'm using LegalZoom to set up LLC. I set up one five years ago, and one like a few months ago with my wife, Reina. And that’s the one we’re gonna be working on. The only thing is we’re still waiting for a document from LegalZoom. We ended up waiting for so long because we’re still missing a document to open the account for the company.

They’re pretty much on top of everything. I've been with them for almost four years now and they’re very easy to use. I think I used them twice for the legal inquiry a couple of years ago. The only hiccup I had was a mistake in the address, which was not really their fault. But they’re helping me out with that. I’ve used them before. I opened my other business with them, and it was a pretty simple process, and they were excellent. So, I used them again for this business particularly the ones they offer in their package in order to open up your business.

I paid LegalZoom $1100 to set up my 501c3 non profit. Or did I? Once into it I found that, they are not attorneys and cannot give legal advice, they only send me the documents. They don’t submit them, they don’t help fill them out, they don’t give advice on filling them out. What exactly did I pay for? I ended up going to a certified account to finish the product which cost me another $200 and was well worth it. Please do your due diligence before dealing with LegalZoom, they are just as expensive maybe more expensive than dealing with an attorney, and at least with an attorney you get help with issues and problems that arise. LegalZoom takes your money, sends you some documents and tells you to have fun. Customer service is rude and no help. IRS gave me more direction for free than LegalZoom did for $1100.

LegalZoom is something that our business has used for years. We have an account and it's just convenient. We did some filings a few weeks ago and everything is all right. Our corporate book should have been received by our corporate office and they haven’t notified us of any issues. LegalZoom is working out great. They’ve also been pretty good as far as our interactions. They follow up and the customer service was good.

I saw LegalZoom on an ad, and then, most recently, I was directed by a colleague of mine for setting up my old lease. She works for an accounting firm, and I figured, if it was good enough for her, it was good enough for me. I'm using LegalZoom's services for a business formation. Our interactions have been easy and good. It was very minimal and very easy to set up.

I’m writing this review as I continue to hold for Chat assistance. It’s been 30 minutes holding without any assistance on a question on and order that was to ship over a week ago. I’m a first time client and Legal Zoom has fallen short on both order follow through and customer service support! Still holding now 40 minutes!

A couple of my friends and family mentioned LegalZoom. It seemed like the first choice, so I went with them. I started my LLC and the service they provided was quick. The lady I spoke with was very nice and very kind. The interaction was great. It's as if I was talking to someone I already knew. It was a good vibe. The whole process was completed even sooner than I expected, so that was nice. I'll definitely recommend them.

I got a power of attorney through LegalZoom and went through a very simple process.

LegalZoom was great, very responsive and reachable. The one thing I appreciated was I was not on-hold for a very long time. They did a pretty good job.

I’ve completed LegalZoom's process and it seemed very easy, and I accomplished what I wanted to accomplish. They were excellent to me so my experience was very good.

I’m an attorney and I use LegalZoom when I do some out of state work. For nine years that I’ve been using LegalZoom, I just plug all the information in. However, when I go online to do out of state registration, it comes back as incomplete. And then, I get a call saying, “Information is missing.” This happened the last three times. On the last couple that I’ve done, I’ve followed the instructions and I noticed that the template was different than in the past. So, that’s something LegalZoom might wanna look into. The last three times, I was sitting there on an expedited filing thinking, “What happened?” And then somebody calls, “It’s on hold because you didn’t fill this out.” And I said, “It’s not on the form.” I've had difficulty with the recent filings and I'm constantly being billed for registered agent fees when LLCs have been defunct for a couple of years. Apparently, they’ve been administratively dissolved.

I needed some forms that I printed out and LegalZoom was the first one I went to. They have any document that you need that you can get printed out. They also have a one-week free trial.

14:53/09-24-19 TU contracted sales personnel! HIGH PRESSURE, GREAT CSRs, ATTRACTIVE OFFERS ie BUY ME NOW! Scheduled appointment 17:30/TH 10-03-2019 subject to cancellation! I cancelled. Today, FR 10-18-2019 my CC company Discover was billed and paid. I am now disputing and requesting all fees to be cancelled! **

I'm using LegalZoom for a one-time personal use kind of thing. I've been with them for a month and so far, so good.

I've used LegalZoom in the past with my first business. Back in the day, it used to be a bit cheaper. But they’re good. My dad has used them too as well as my brother. We all have a little chain of businesses. When I first applied, they gave me an option for business licenses. But realistically, that was a waste of money. All they did was give me an attorney if I want to use them. And when I tried to contact them, they charged me more. I also have that agent for a whole year and same thing, which shouldn’t be a one-time use type of thing. When I called, I tried to reach my agent and all she said was once I complete the 90 days, I have to fill out a package of benefits, send it out, and they’ll get the address changed. I said all right and they charged me $150 for that. They’re very good, but there are things that are pointless spending money on. There are little things that you could possibly do on your own and then after that, it’s just the agents.

I have been used LegalZoom as my Registered Agent since 2014. The amount they charged me was unreliable. Different each year and always higher than the previous year. This year they charged me almost triple. I replied to their notices they sent me indicating my account was going to renew. I told them not to renew it because their cost had gone up way too high. I replied to 2 emails from them, but never received a reply from them other than they were unable to charge my credit card for some reason. That was good, but almost 1 month later they ended up running the charge through.