AT&T Internet

I enjoy ATT internet. It is reliable and I love the my smart home app. I love that you can test the connection in every room with your camera. It’s so innovative. ATT is reasonable compared to other providers. I love that I did not need a technician to connect my services. Other companies like to charge an extra fee. The only thing is you have to rent the router. The price for services is reasonable and my bill is always the same. I love that once the promotion is over you can call and renegotiate. ATT connection is reliable. No worries here.

I've had AT&T over two years now. I only use their internet but have been quite happy. I've never had to call so I can't speak to their customer service, however, I've had minimal outages and our bandwidth is enough to support 8 wi-fi devices at the same time, all streaming some type of video. I wish the price was better but my only other option in my area is Spectrum.

I have the AT&T bundle with internet and Direct TV. The package was their minimum speed and channel selection offer. The internet does drop out especially when playing games. The TV is OK. When the weather is bad, the satellite coverage does drop out as expected, but occasionally the provided modem/router does require a reset. I have been considering getting a better router to improve the speed on my desktop. My iPad internet seems to be faster. When I had Spectrum, their base speed was better, but after a year their monthly rate skyrocketed.

AT&T‘s fiber internet provides excellent and reliable speed (as long as your neighbor doesn’t accidentally mow over the fiber line before it’s buried, lol). Their service has not been affected by any kind of weather (storms, wind, rain, cold temperatures, etc.). We have several children that have been attending school remotely and have not overloaded the service yet. Another benefit of having AT&T internet is complimentary HBO Max—a fantastic perk that really adds value and entertainment to the mix.

I chose AT&T as an alternative to Cox Cable because I was not happy with the quality of my wifi reception for the price. This is the first time I've used AT&T and I really like them. The upload and download speeds are as promised. That was the main thing. I get way better service for $30 less! And their customer service so far has been excellent. But I haven't needed them much because I have no complaints!

In short, other providers have somewhat higher cost at lower speeds; however, almost any are better than AT&T. Internet has been down 10 out of 30 days (5 of those consecutive) for an entire neighborhood. Each time customer service repeats "it's being worked" and "it'll be up soon/in X hours". That resolution window is always missed. I'm then told they are "working a permanent fix". And the issue repeats itself.

Called today for few questions. Girl name Kirstie from Atlanta help me out about my internet plan. Told me about the current offers. I was confused about my plan but satisfied with great customer service.

All internets say that they have the fastest internet but it's not true. Sometimes it freezes up and it interrupts your day. It's like driving on the freeway. When it get crowded the traffic slows everybody down. Same thing goes for the internet. It's all about the Benjamins. When the satellite shuts down the world is at a stand still. But this is the turn of the century.

My wife is the one to mess with the electronics, I am lost with them. So I will tell what I see. She is calling once or twice a month or even weekly yelling at rep on phone and I am telling her to calm down, it’s not his fault, "I don’t know if it’s or not, why is this happening, it’s just started now. It wasn’t doing it yesterday, today I am telling you. Just listen and quit talking. The system keeps doing this sound and blinking, no it doesn’t go off, it just makes that sound and blinks. No I said just started it wasn’t doing it yesterday. No it started today. Aren’t you listening what I say. Damn he hung up on me. No I forgot his name and if I called back I wouldn’t get him. I’ll call back tomorrow."

This is one of the worst. They promise one speed and after install the speeds not even half of what they say. We couldn't even stream or play games online. Wish they could get their act together. They use to be an awesome company