AT&T TV

AT&T TV

 2.4/5 (42 ratings)
  • 5 stars
    7
  • 4 stars
    2
  • 3 stars
    9
  • 2 stars
    10
  • 1 stars
    14

About AT&T TV

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

AT&T TV is a streaming service with live channels and on-demand shows and movies. The service comes with a voice assistant remote and a TV box programmed with AT&T TV services. Prices start at $49.99 a month. Choose from packages geared toward movie fans, avid sports watchers and more casual viewers. Contracts last for two years. Existing AT&T U-verse customers can read our AT&T U-verse reviews.

Overall Satisfaction Rating

  • 5 stars
    7
  • 4 stars
    2
  • 3 stars
    9
  • 2 stars
    10
  • 1 stars
    14

Pros

  • Smooth interface
  • Voice assistant remote
  • DIY setup
  • Sleek TV box

Cons

  • Increased prices in year two
  • Two-year contracts

Bottom Line

AT&T TV has a great interface and plenty of channels. We wish it had month-to-month contracts and more straightforward pricing, but the service works well for some.

How does AT&T TV work?

AT&T offers several video streaming services, including AT&T TV, which has access to hundreds of channels and 55,000 on-demand movies and shows. Users can record up to 500 hours of programming to the cloud DVR. When looking at the cost for various packages, make sure to check the second-year cost, which is significantly more than the first-year price.

AT&T TV price

AT&T TV packages include one year of HBO and access to HBO Max starting May 27, 2020. Every package comes with a two-year agreement. The Choice, Xtra and Ultimate plans have an additional regional sports fee of $8.49 a month. Customers who cancel early must pay $15 a month for every remaining month of the contract, and there's a one-time activation fee of $19.95. Additional taxes vary by state.

  • Entertainment package: The entertainment package is a good choice for basic television use. The plan costs $49.99 a month the first year and $92.99 a month the second year.
  • Choice package: This package provides additional channels and on-demand selections. It costs $54.99 a month the first year and $109.99 a month the second year.
  • Xtra package: The Xtra package is suited for sports fans and costs $64.99 a month the first year and $123.99 a month the second year.
  • Ultimate package: The Ultimate package add multiple premium channels and is designed for movie buffs. It costs $69.99 a month the first year and $134.99 a month the second year.

AT&T TV features

AT&T TV has additional features that make it an attractive option, including a voice assistant remote, a clean interface and a nice-looking TV box.

  • Voice assistant remote: The voice assistant remote performs standard functions and answers news- and traffic-related questions.
  • Clean interface: The interface is pleasant and intuitive, so AT&T TV is fun to use starting from the moment after the do-it-yourself setup. Users can choose from five menu layout options.
  • AT&T TV box: The AT&T TV box is thin and simple and has an attractive, minimalist look.

AT&T TV FAQ

What channels does AT&T TV have?
AT&T TV has hundreds of channels, including news, sports, lifestyle and movie channels. Channels vary based on the plan. AT&T's website has a complete list.
Does AT&T TV require a contract?
Yes, AT&T TV requires a two-year contract.
How many devices can stream AT&T TV?
Three devices can stream AT&T TV.
How much is AT&T TV a month?
Monthly costs for AT&T TV range from $49.99 a month to $134.99 a month.

Is AT&T TV good?

AT&T TV is a good choice for those looking for more television programming options, but be sure you understand the pricing structure before signing up for a contract. Prices in the second year are much higher than in the first year, and canceling early means you pay $15 a month for the time left on your contract. We like the smooth interface and voice assistant remote. If the price works for you and you find a package to your liking, we recommend going with AT&T TV.

AT&T TV Reviews

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Page 1 Reviews 0 - 30
Rated with 5 stars
Verified Reviewer
Original review: Jan. 17, 2021

I want TV. I have AT&T. Your guys are good people. Thank you for come to **. Thank you. I've been hearing a lot about you guys. I heard you guys doing good job. Thank you for your interest in me and I appreciate it.

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Rated with 4 stars
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Verified Reviewer
Original review: Jan. 8, 2021

We likes our service and the ease of use. The guide was easy to navigate and it was easy to record shows. I liked the search options and the range of channels they offered. We had AT&T Uverse with the fiber optic (sp) cables and we rarely lost TV/Internet service. The only downside and reason we go rid of our cable was the price. While the service was great and we like it, it was very pricey. By cancelling cable and going to Hulu Live TV with similar channels - even local channels! - we are saving $100 per month.

4 people found this review helpful

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Jan. 5, 2021

    They try to charge me for a show that is years old and it's not fair, and now my channel is not on the air, due to contract talks. I feel that my channel should be showing while they are signing contracts.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 30, 2020

    Great service for the price. I would highly recommend it. All you needed was a Firestick and was able to stream the channels. The Fire Stick also came with a few free channels such as IMDB TV and Pluto TV.

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    Rated with 5 stars
    Verified Reviewer
    Original review: May 22, 2020

    Staff and customer service helpful. It was super easy to install. Has different levels for channel options and pricing. The quality of streaming and picture is great. Prior to switching services I had Directv, and I am extremely happy with my decision.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 20, 2021

    If you enjoy watching wheels spin, if you like constantly resetting the TV because in the middle of watching a network television show it crashes with the message "your video is still loading" then after a while, another message "We are aware of the problem and we're working on it", then after resetting, going through the same garbage 20 minutes later; THIS is the product for YOU!

    If you desire to get on with your life, get back to reading books and/or working on your hobbies, enjoy the irritating music during commercial breaks while a message is displayed that your program will resume as soon as a commercial is over that ATT isn't getting a kickback from and then watch as your show resumes a few seconds after it already started. And best of all, enjoy speaking with half of India IF you can manage to get through to a living person to try and resolve this trainwreck! Of course you can rid yourself of it, providing you pay off the remainder of your contract because even though the mega-monopoly ATT doesn't have to hold up their end of a contract YOU do!!!

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 8, 2021

    I need the registered agent for AT&T in Jacksonville Fl. There is no way that I can speak to anyone without first going through the "Computer Chat", totally worthless! Then it turns you over to a less smart "Real" person on the "Computer Chat" then you spend an hour or 2 waiting to talk to someone with even half a brain, that person transfers you to person after person that can do nothing to solve your problem. Sometimes, after being transferred back and forth for an hour or so, they drop the call and you start all over again.

    I have spent a total of 21 hours, spread out over different days trying get the damned bill corrected. Then, once you think you have everything worked out, it shows up on your bill. I don't have the time nor the inclination to sit on the phone for hours. I told them I wanted out from their terrible service. Then they Doubled my bill. I'm not going to pay it. I want a judge to decide who's right in this. How bout that Registered agent for AT&T in Jacksonville FL????

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 5, 2021

    ATT TV streaming service has been the worst decision ever! Supposedly this is a pre-paid service, then you find out that you are under contract if you cancel WTH!!!? Then, you are no able to make NO PAYMENT ARRANGEMENTS, third if the payment doesn't get processed auto-draft you will need to update the payment info and you only have 16 days before they totally cancel the service for good! You do not have the option to make the payment on your own until the system retries again "AUTOMATICALLY".

    Customer service is HORRIBLE. They do not know what they are doing or talking about, chats always transfer you to at least 10 people and no one is able to assist. This is by far the worst company I dealt with, they claim themselves like Netflix, well.... NETFLIX lets you make your payment and if don't they will give you some time and then disconnects, but once you make your payment they will reconnect, not ATT they will disconnect you for good. I already filed a complaint for false advertisement, because they said that they are pre-paid but then again you are under contract.

    3 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Feb. 18, 2021

    I have had DIRECTV for 10 years. When AT&T took over, the service went down, and the rates were hiked up. Every year my monthly rate goes up with no advance notice. I just received my auto pay statement and I got a $5.00 rate hike. They charged me $6.25 because my auto pay was refused; I had to cancel my debit card due to a scammer charge, and I guess the bill was deducted at the same time. I IMMEDIATELY corrected my card information and they got the payment The Next Day. No wonder so many people are leaving DirecTV and subscribing to streaming services! I do not recommend DirecTV to ANYONE.

    5 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 27, 2021

    Poor customer service. Long wait time for service. Poor phone support. Extended loss of channels due to poor negotiations. Right hand has no idea what the left is doing. Poor communications with customers.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 26, 2021

    I LOATHE AT&T and hope that they get busted up. Between crappy customer service and the disdain the company has for its customers. The whole At&t and HBO Max debacle is perfect reason why At&t needs to be busted up. They also share network data. They have deals with rental properties that do not allow rentals options in deregulated areas. That is probably my most upsetting factor. When I tell you I hate AT&T I do so much as we should remove the letters from the alphabet.

    7 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 25, 2021

    At&t doesn't have voice remote, the internet is basically trash (kept going in and out) but it's suppose to be fast and reliable service. They didn't have many shows on the On demand that we will want to watch nor to the have the ones series update that we miss. But they do keep rising the cost every month like they're on point with everything. This why people are cutting the cable and just doing internet and ordering from apps.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 24, 2021

    I had Cox for years, switched to AT&T to lower cost. AT&T does not have the channels that Cox offered. It seems to spin a lot more and I can't wait to get out of my contract and go to antenna tv. I don't watch half the channels I get charged for, wish you could choose your own package.

    3 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 23, 2021

    I bundled with AT&T back in March of this year. They are terrible with their customer service, always passing the buck. My internet is intermittent, freezes & loses connection. For months, I couldn't get my recordings on CBS, channel 2, in my area. There was a glitch in the software, that even though I recorded from that channel, it would record from a different CBS channel that wasn't included in my package. As of November, THAT issue has FINALLY been resolved. I had DirecTV, for MANY years 'til they got so expensive I switched to another company.

    The only problem with programming was snow. We would just sweep it out of the dish & voila, we got our picture back. Since AT&T took over, we NOW get interference from rain! LOL! Unfortunately, I'm locked into a contract & can't leave them. I have NEVER gotten any credit for all the lost programming & gaming. They stink. I even had a problem with my home phone the last time they downloaded updated software. It locked me out of my voice mail & it wouldn't record any. Had to have a tech guy come out & fix it.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 22, 2021

    Clear, clean, picture. Cheaper and better than previous satellite system. Easy install, more reliable signal with fiber optics. Better than regular cable. Everything is through wi-fi. Hooked up 3 tvs with ease. So far great pictures in all rooms.

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 21, 2021

    Absolutely the worst company in the world, a true rip off, No customer service, don't give a damn about the customer, will leave you on hold forever if you don't just hang up. And don't buy anything because if it doesn't work you're totally out your money.

    5 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 20, 2021

    Have had lot of service interruptions or issues. And now waiting for an agreement with local TV to be reached. And was told we would have no or limited service issues with the wifi speed we have, also by ATT, but this isn't the case. Frustrating. Maybe just new service working out kinks?

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 19, 2021

    Great company. Very friendly customer service that are more than happy to research your problem and find a solution for you in a timely manner. The diverse amount of programming can really satisfy everyone's desires. When they had an alarm company it saved me from a potential break in.

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    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 18, 2021

    Att slow down our service on purpose so it's always rebooting. I thought there was a law passed where companies could not do this. Lousy service. Slow down rebooting. Poor service. Keeps rebooting. Poor service.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 16, 2021

    I don't feel that AT&T is very competitive with rates. I have very unreliable internet speeds and the customer service could use more training. When you call the sales department you can really feel the sales technique. They don't listen very well.

    4 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 15, 2021

    Terrible customer service. Losing channels because they are too cheap to pay for them. Yet they are making a lot of money to put in their pockets. In the process of changing companies because they won't do what's right and they won't lower our bills, even though they aren't giving us what we are paying for. The latest channel is ABC, it's disgusting.

    6 people found this review helpful
    Rated with 3 stars
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    Verified Reviewer
    Original review: Jan. 14, 2021

    Only provider we have had in Idaho so can't compare it to anything but itself. Way too costly in our opinion. They don't automatically provide updated equipment as they should, when updating services, considering how much they charge. Outages have been rare and only weather related. To get one or two of your favorite channels you end up paying for a bunch of crap you don't want.

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 13, 2021

    Had DirecTV and ATT was supposed to honor everything I had with DirecTV but have not to date, the prices increases and my promos are not there anymore with my Free DVR service. Called ATT and was asked for account number. Provided and nothing was done.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Jan. 12, 2021

    The cost is too much! Problems with internet! Every time you upgrade more money you have to pay. Usually have to make appointments and wait all day for the tech to come to your home to fix the problem.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 11, 2021

    I have to pay to get outdated equipment upgraded. I'm nervous about calling ATT to come out for service because they are the ones who decide if its my fault. If so I have to pay for the service call. Equipment fails, long wait on the phone to speak to someone. High cost. At some point they should realize that the equipment needs to be upgraded and send out new equipment.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 10, 2021

    AT&T is far better than Charter Cable and less expensive. Very Pleased with the channels that they offer, unfortunately we need to use Charter internet to use the service, but overall excellent package!

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 9, 2021

    AT&T raises prices without prior notice and then extort your customers by Threatening them with sending information to collection and credit bureaus believe they are all powerful and immune. There is no honesty in them.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 7, 2021

    I have had AT&T TV for approximately 3 months. I was assured I wouldn’t have the problems I am having on a consistent basis. It is painful to watch tv using this service. I kept count of how many times the service would drop within an hour’s time. It dropped 8 different times in a single hour. It does one of two things, a blue screen displays with the message “Sorry for the inconvenience. Please try again later. 50001-001” or the screen goes completely black (eventually it will return to the logon screen). I have had 2 representatives visit the house not including the original installation. I have done multiple calls to troubleshoot the issues. DO NOT USE THIS SERVICE!!! IT IS NOTHING BUT PROBLEMATIC!!!

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 7, 2021

    Billing is a mess. Lots of hidden fees and ridiculous taxes. Moving around channels and movies is cumbersome. Internet slows down everyday. Overall view of the product looks cheap and not professionally done. Tech support and customer service are a nightmare.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 6, 2021

    Good overall service. Minimal problems in picture reception and retention with DVR. Our program selection is fairly basic (excludes premium channels and sports) but we feel is expensive, even when packaged.

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    AT&T TV Company Information

    Company Name:
    AT&T TV
    Website:
    www.attplans.com