Breezeline

Breezeline Reviews

Formerly Atlantic Broadband

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Breezeline Reviews

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    Page 1 Reviews 0 - 10

    Reviewed Sept. 9, 2024

    RUN AWAY!!! Absolutely the worst service I have ever seen. We get no beeps when we have a voicemail on our landline. They insist it is my phone which is wrong!! It is the service provider. They are incompetent and rude. And useless. I would give them a zero if I could.

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    Reviewed Sept. 8, 2024

    Wi-fi is terribly slow and gets worse as time goes on. I would go elsewhere if there were other options in my area. There have been times where my streaming service will freeze all day and there is nothing they can do for you.

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      Installation & SetupStaff

      Reviewed Aug. 29, 2024

      My development switched to Breezeline in April 2024. So far this company has greatly exceeded all my expectations! Having never heard of them before we were all very leery about changing from Xfinity. The installation of my entire development went incredibly smooth. Appointments for individual home installation was mutually agreed upon. After the development was wired, the installers visited my home and had me select the locations I desired for the equipment. The gentlemen were pleasant, professional and very patient in explaining the functions of service. My internet, television and streaming are perfect. The one time I needed assistance at 9:30 pm, I got a real live human who assisted me until everything was restored. I am extremely happy with Breezeline, and my neighbors are too!

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      Customer ServiceInstallation & SetupPricePunctuality & Speed

      Reviewed Aug. 20, 2024

      Breezeline customer service sucks!! They give you an appointment to come out and then they reschedule it but they don't inform you of that. So you sit on your ** all day waiting for them!!!!! Plus their prices keep going up!!

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      Customer ServiceStaffReliability

      Reviewed Aug. 14, 2024

      It's exhausting to feel like you have to fight to get what you pay for each month, but that seems to be the theme of my relationship since Breezeline took over Atlantic Broadband. I pay for their 500 download/50 upload internet. As you can see from the screenshot (of which I have many) what I have is a joke. One day, (like today's screenshot) is worse than dial up from the late 90s. Next day it's 200-300/45, next day 30/40. It's like they pull out bingo balls and say, this is what you get today.

      Recently they switched us over to wifi6. Firstly, we went without internet and cable for five days because their CS rep coded the order wrong, shutting off our current plan. An act of God, 5 hours on the phone, unplugging, replugging, signal refreshes, nor frustrated prayers to the internet gods couldn't fix it. For five days. Nope, sorry, you just need to wait until your appointment. Do you think my next bill will be prorated for that week? LOL.

      We survived with an OTA antenna, a generous neighbor's wifi password, and with my VERIZON phone's hotspot I was still able to work. Did I mention that I work from home and depend upon my internet connection to make money? Yeah. Things have gotten even more (completely) unreliable with the wifi6. Repeated service calls, no resolution other than, "We're going to check into it, but you won't be notified." Can't wait to get my latest bill.

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      Customer ServiceStaff

      Reviewed Aug. 14, 2024

      This is the worst cable company I've ever had in my entire life. I've had Comcast in the past. Well I guess it's what Xfinity now. I have Breezeline in Pennsylvania and I have Mediacom in Delaware. Both companies run a monopoly in the areas that I live in! I have went weeks without internet or cable and they sent people on multiple occasions, never got new equipment that I was promised and never got the service that I was paying for! Additionally every time they shut your cable and internet down they claim it's for maintenance. They do it in the middle of the night. There is nobody higher up that you can speak to and there's no guarantee of when it will return back on! He's alleged maintenance claims I feel crap because again I Won't Wait without cable or Internet. This is pathetic. Every time you turn around you're my bill is going up and up and up and up and up and I'm not getting any more channels. I'm actually getting less channels.

      I just don't understand how a company can operate in this fashion and there's no accountability! They tell you to write a PO Box with your complaints. It's just ridiculous! The fact that no news is send out for these alleged maintenance claims is another cause of concern. Every customer service representative just tell you, "Oh yeah it's out." Basically go to bed and deal with a morning shift. I highly doubt my services will be restored by morning. That is normally not the case. I've had over 20 calls to this company. I wish I could get another provider. Take off my bill for every day that you maintain or allegedly maintain my services better. You'd be a lot faster and more efficient if you ate it rather than to expect me to pay for something I'm not receiving. That is straight theft.

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      Reviewed Aug. 11, 2024

      My service started with Atlantic Broad Band and Breezeline took control of the company. I moved after 7 years with my internet service. I hired internet service, but the building administration had an agreement for cable and a dvr box was there when I moved. I returned my internet modem and I left the dvr box in the apartment because I found that box when I moved there and that box is responsible the owner and the building administration. Is 2 different services and I did my part in regards to the service I was responsible to pay and returned my modem. But they wanted to make me responsible for a service I never asked or I was paying for, and is responsible the condominium administration. I would not recommend this carrier.

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      Reliability

      Reviewed Aug. 10, 2024

      Recently, it just lags, and lags, and lags, it's bad, it was great for the first month or or two, but now, it's lagging every few minutes. I've tried restarting it, and my devices. It doesn't work, it just keeps crashing, and lagging really bad. As a content creator, I do not recommend this wifi. During streams it will crash, or lag you out of a game, and that is just not content people want to see.

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      PriceStaff

      Reviewed Aug. 2, 2024

      These people are the scum of scum. I was out of internet for 6 days. They could not get a tech out to me until 6 days. Then they only want to comp me 20$ for the 6 days. They are charging me 120$ a month for just wifi. Then 2 days later my internet goes back out and I have to wait 3 more days for another tech with no money taken off!!! Do not use these people. This is a god's honest review!!! Scum!

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      Reviewed July 30, 2024

      They are Screwing the town of Wolfeboro NH. $250 a month for basic cable and internet. I do not know who is getting a kickback in the Town of Wolfeboro. Every town around us is a $120 a month. No other cable company is allowed to do cable in the town of Wolfeboro.

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      Breezeline Company Information

      Company Name:
      Breezeline
      Website:
      www.breezeline.com