FOLLOW US Business Insurance Business Insurance
It's that easy Request Information
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 12 reviews that contain star ratingsSHOW RATING DISTRIBUTION Business Insurance

ConsumerAffairs Accredited Brand

Are you looking for an independent insurance agent? At you can find a large selection of independent insurance agents and carriers. Because a Trusted Choice® independent insurance agent has access to multiple insurance companies, they are able to offer you competitive pricing, a broad choice of products and valuable advocacy.

12 Business Insurance Consumer Reviews and Complaints

Filter by: Any
Resolution In Progress
Verified Reviewer Verified Buyer
Original review: June 6, 2018

I have a $1-million-dollar retail business here at Universal Studios and I have a $150,000 kiosk going up inside Universal in California that’s going to need protection. Right now, I got $3 million liability here that just covers the kiosk. My liability does not cover if someone breaks in the store. It only covers if a guest gets hurt. So, I’m looking to have my shop covered for loss and damage and hurricane. I've been trying to get insurance with Trusted Choice for about five months now and not one person has called me back to even do any type of business with me. And they never went over a policy or any type of pricing with me.

I reached out to all the people in this area and the Orlando area people basically blew me off. Every single time, their reps would tell me, "No problem. I’ll get you some quotes and you let me know once you got the quotes and we’ll do something with you.” I reached back out to one of them and they said they'd have something for me by the end of the day. But that was a month ago. They gave me excuses and they never got back. They just stopped calling me over a month ago. Overall, I'm very dissatisfied with Trusted Choice and my experience with them has been horrible.

View more Business Insurance response

We are very sorry to hear about your experience with TrustedChoice. We'd love the opportunity to make it right, and I have passed your comments onto our support team. Please contact us at or by phone at (855) 372-0071 so we can best assist you.

Be the first one to find this review helpful
Not sure how to choose?

Get expert buying tips about Business Insurance delivered to your inbox.

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
We value your privacy. Unsubscribe easily.
Verified Reviewer Verified Buyer
Original review: May 23, 2018

Trusted Choice Business Insurance provided me all the information I needed. Navigating through the website was straightforward. They have back to back simple questions which anyone can fill it out. It was a smooth process. But I chose differently from the one they recommended because one of my friends suggested that.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 10, 2018

We expanded rapidly over the last year or so. We needed to make sure we're fully covered if something did happen so we got TrustedChoice. They were recommended to me by another small business. I also felt like it had more personal touch. I was given someone’s number and then I just called the number and I pretty much made my mind up that that’s who I was going with just after a 10-minute phone call. They made it easy by explaining it across the board. They will tell you, "This is what you can or can't do. This is what really benefits you, the other people."

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2018

We were looking for a commercial driver insurance and it seemed that the agents are easier to use than the actual company. We got some information from Trusted Choice Business Insurance and their agents were really helpful. They didn’t stay on the phone too long so all the information was pretty packed in.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: April 29, 2018

I used Trusted Choice Business Insurance in search for better pricing for a business insurance online. Their website was good.

Be the first one to find this review helpful
How do I know I can trust these reviews about
  • 1,141,851 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on please visit our FAQ.

Verified Reviewer Verified Buyer
Original review: April 13, 2018

We were searching for a business insurance since our business, Dominion, Inc., has to maintain professional liability and general liability for different contracts that we have from time to time. But in the environmental business, it's hard to find a company that will have the coverage that we need or that will even cover us at all. So, we went through an agent and Trusted Choice Business Insurance was willing to write us a policy.

I've had these polices for over 20 years now, but the different insurance companies have come and gone. I started my search for a business insurance online, but I ended up going to a local agent. I tried to find a more local agent and I found one right down the street who was helpful. I did whatever my agent said would work. I actually tried to stay out of these things as much as I could and just pay the bill. We've been at this for a long time and never even came close to a claim. So, basically, I just maintain the insurance because certain contracts require it and it's a formality for me.

View more
Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 30, 2018

We were looking to get new insurance in how much we have and I did a bunch of research online to find the best option. Trusted Choice let me select a couple of different companies that were local and that got back to me shortly. Our company is different than most so there are some insurance companies that won't provide quotes to us. The company we chose said that they had people that were interested. The agents contacted me and we're still going through the process right now.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 21, 2018

I was looking for a better rate on business insurance and I got a referral with Business Insurance. The options they provided were fine and they’re something to look at.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 20, 2018

I’ve recently been let down by my previous agent so I went online and found TrustedChoice's website and went through. The website was user-friendly. I was able to find what I was looking for and everything else. I wanted to go through somebody local and someone here in town. I feel more comfortable having this-is-my-guy type scenario or this-is-my-go-to-for-insurance type of thing.

I had a very good experience with them. I was able to get a hold of Kyle the same day and we got everything squared away. He has done wonders. I took the first option that was recommended and I’m glad I did. I didn’t try any of the others but that first one that I went through was great. TrustedChoice is better than the previous company I have used. I started my business in 2016 so I’ve only had one agent before. The difference between that agent and Kyle was huge. Just night and day, Kyle was able to get right on things where some of the other companies I’ve even talked to just left me hanging on a lot of questions and concerns. I would definitely recommend TrustedChoice to anybody that has got questions.

View more
Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 16, 2018

I was looking for better rates when I saw something that caught my eye in Trusted Choice Business Insurance's website, so I did marketing. Their website was easy to navigate and the agent options they matched me with are good.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: March 12, 2018

I became an LLC and I needed a higher E&O coverage for some of the carriers that I'm acquainted with and the E&O that I have right now suggested that I go with an independent agency company. Business Insurance’s rep was very knowledgeable about everything I would need and she made suggestions. I explained the situation that I had and she made a good recommendation. I’m very satisfied with this company. My experience with them went smooth and they knew what they were doing. I'm in the right place.

Be the first one to find this review helpful expert review by Matthew Brodsky

Trusted Choice helps customers find the best insurance coverage for them. It’s a group of independent insurance agents that get quotes from all their different providers so customers can easily find the best price. Trusted Choice has agents throughout the United States; you can find the nearest agent by visiting their website.

  • Multiple quotes: Because Trusted Choice’s agents don’t work for a specific insurance company, they’ll give you quotes from multiple insurers. Then, you can choose the company that is best for you.

  • Find an agent: Trusted Choice has independent insurance agents in all 50 states and the District of Columbia. You can find an agent near you by visiting the company’s website and answering a few simple question. It takes about 2 minutes to be matched with an agent.

  • Insurance blog: If you’d like to learn more about insurance before making a purchase, you can visit Trusted Choice’s insurance blog. It includes posts on topics that will help you understand insurance and learn how to protect your property.

  • Many coverage types: Trusted Choice has insurance partners that offer many different types of insurance coverage, including home, auto, life and business. This means they’ll be able to find one insurance company that has all the types of policies you need.

  • National Flood Insurance Program (NFIP): Many of Trusted Choice’s insurance partners participate in the NFIP, the federal program that backs flood insurance. If you live in a floodplain and have a mortgage, you’re likely required to have flood insurance, so finding an NFIP insurer is important.

  • Best for: anyone who needs home, business, life or auto insurance.

Profile picture of Matthew Brodsky
Matthew Brodsky

Insurance Contributing Editor

View Profile

Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years. Business Insurance Company Information

Social media:
Company Name:
100 N 6th street Suite 302A
Postal Code:
United States

Make the best choice, every time

Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!


Keep an eye on your inbox, the latest consumer news is on its way!

ConsumerAffairs Solutions for Business

Let's talk

Follow us

ConsumerAffairs ranks 562 on Inc. 5000 for 2017

At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to Contact Us.

At ConsumerAffairs we take privacy seriously, please refer to our Privacy Policy to learn more about how we keep you protected.

You’re responsible for yourself and please remember that your use of this site constitutes acceptance of our Terms of Use.

Advertisements on this site are placed and controlled by outside advertising networks. does not evaluate or endorse the products and services advertised. See the FAQ for more information.

The information on our website is general in nature and is not intended as a substitute for competent legal advice. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Copyright © 2018 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.