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Accredited Partner

Suracy

formerly Am Venture

Suracy
Overall Satisfaction Rating 4.70/5
  • 5 stars
    281
  • 4 stars
    56
  • 3 stars
    16
  • 2 stars
    2
  • 1 stars
    3
Based on 358 ratings

Suracy Insurance Agency, formerly known as Am Venture, provides business insurance solutions nationwide to support small to large businesses, franchises, religious institutions, nonprofits and other organizations. The company offers a full suite of coverages and access to top-tier carriers, and it states its highest priority is providing outstanding customer service.

Suracy Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2020

When I went to LeafFilter which is the place I subcontract through for my work, they recommended insurance providers and Suracy was one of them. The policy is the best price for what I wanted to do and I was able to get it done quickly. It was pretty easy. I have my liability insurance with them. I have an insurance agent that I was dealing with directly and he took care of everything.

The only thing was I don’t have a regular bank account. I had a prepaid card and I couldn’t set up my thing with my card. The other option was to pay the whole policy up front. I understand why Suracy didn't accept prepaid, especially doing it over a yearly plan. How would they know that the money would be in there every month? In the end, my uncle helped me and I was able to work things out. That was the only issue I had but that was my fault.

Suracy response

Hi Jason. Thanks for your feedback! We are glad you were able to secure appropriate coverage at a competitive price, as that is our goal at Suracy. We appreciate your business and if you have any questions in the future regarding billing or anything else, we are here to help. We look forward to continuing to serve you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 16, 2020

    Nobody wanted to insure us until we gave Suracy a call and they figured things out. But I hated that they were a bit expensive. My worker's comp was easy-aspie.com and it was half of the price that Suracy quoted me. But I still went with Suracy. They are the best company that I've ever dealt with customer service-wise and experience-wise. I loved their customer service. Every time I call, Greg would be there. Wes was awesome too. They gave me so many different options from Liberty Mutual to Pie to another one.

    We got the general liability from Suracy because we didn't wanna waste time. But for the worker's comp, we ended up doing our own shopping with independent companies that were referred to us to sign up with. It was cheaper applying to them than it was with Suracy. That aside, everything was perfect from Suracy's customer service to the insurance offers to the guy emailing me right away to the job.

    Suracy response

    Hi Nadeem, thank you for your feedback! We appreciate you as a customer and are happy to help protect your business. We truly prioritize providing our customers with options for their coverage solutions so they can select what best meets their needs. Oustanding customer service is also something we pride ourselves on. Looking forward to continuing to serve you in the future!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 8, 2020

    I was getting ready to start subcontracting for a company called Leaf Home Safety Solutions. They already had an insurance policy deal and they hooked me through Suracy. I didn't end up going that route, but I decided to keep the insurance through Suracy. Now, I’m getting ready to go take my builder's license test and I plan on venturing off doing some stuff on my own. So the insurance is good to have. I love feeling like I am covered. It gives me peace of mind just knowing that. It leans more towards a contractor with insurance, as opposed to somebody who’s just off the street. What I love, as far as I understand, there’s no deductible.

    Suracy response

    Thanks for the feedback, Maxwell! We appreciate the opportunity to help protect your business. If you have any questions now or in the future, please do not hesitate to contact us.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 6, 2020

    I was happy with the quotes Suracy gave me. I talked to two different agents, but they were both pretty damn good. The process was 100% great and the guy made everything much easier. I did two of Suracy’s recommendations, for general liability and then for workman's comp. So far, so good. They're a great company. The people there are well knowledged and they help you all through anything. They stay on top of you so you can be sure that you get the right insurance.

    Suracy response

    Thanks for your feedback, Shawn! It is awesome to hear that you had such a good experience. We pride ourselves on our customer service and our friendly staff is always happy to answer any questions you may have. It is our goal to help all of our customers secure coverage that is appropriate for their organization. Thank you for your business.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 29, 2020

    The representative, Wes, is amazing. He returned my calls when I had questions about things. He was always there prompt. If he wasn't able to answer my call, he called me right back. That was the best customer service experience that I've ever received. He helped me understand everything. I only purchased a limited liability and he walked me through everything and explained to me the different types of insurance coverages, what I would need, and what the different coverages meant. I've never been in the insurance industry but now I feel like I know a little bit more when it comes to it.

    Suracy response

    Thanks for the feedback, Latoya! It is awesome to hear that you had such a good experience with Wes and that he was able to help you throughout the insurance purchasing process. We are always here to answer any questions you may have and are excited to continue working with you. Thank you for your business!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2020

    I have a contract through ** and they sent me through somebody that put me on with Suracy. The website was easy to navigate, the process was simple and the options were decent.

    Suracy response

    Hi Shane! Thanks for your feedback. We are glad to hear you found the process quick and simple and we appreciate your business. Should you need anything in the future, our dedicated customer service team is available to answer any questions.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 13, 2020

    Suracy was recommended. My agent, James, was great talking to me and great walking me through it. He did great all the way around including calling me back and setting up time that was feasible for both of us. He got a great deal for me.

    Suracy response

    We appreciate the feedback, Kevin! Thank you for the opportunity to help protect your business. We pride ourselves on providing great service and accessibility and look forward to working with you well into the future.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 12, 2020

    I became an independent installation contractor and they told me I had to have a business insurance. I called Suracy and they gave me an agent. They had a deal set up with the company I was installing for. Everything seems good except the billing was a little flawed. I paid the initial down payment and they sent me a bill for the same down payment. Then, they sent me a cancellation letter, telling me that I didn’t pay the initial payment. In that same letter, there was a cancellation cover letter with a statement showing that I had a -$0.40 balance.

    Suracy response

    Thank you very much for your feedback, Mark. We appreciate your business and apologize for the issues you experienced regarding your invoice. We would like to offer our immediate assistance and a Suracy representative will be contacting you soon. Our goal is for every customer to have an outstanding experience throughout every phase of the insurance process.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2020

    Suracy gave me a good price so I took it. Everything was done right.

    Suracy response

    Hi Nelson! Offering outstanding coverage solutions at competitive pricing is one of our goals. Thank you for your feedback and your business!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 10, 2020

    LeafFilter recommended Suracy to me. I told them I wanted the insurance, then they did all the work. You need to get one if you have a business.

    Suracy response

    Thanks for your feedback, Donald! We appreciate your business and are always available to answer any questions you may have in the future.

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    Suracy author review by Matthew Brodsky

    Suracy provides a full suite of insurance coverages for small and large businesses. The company is a broker, meaning it sells insurance policies through national carriers. Suracy is an affiliate of AmTrust Financial Services, Inc.

    • Business insurance products: Suracy’s full suite of insurance products include general and professional liability, cyber liability, employment liability, disability, workers compensation, commercial auto, commercial property, business owner’s policies, medical malpractice and paid family leave insurance.

    • Business insurance programs: Suracy works with a range of organizations, including small and large businesses, religious organizations, nonprofits and unions. Specialized programs for franchisors with multi-location operators and franchisees with a single-location are available.

    • Claims filing: You can file a claim 24/7 online. Filing a claim quickly helps your business get reimbursed faster.

    • Quote: You can fill out a form on Suracy’s website to get a free quote for insurance. You can also call to speak with a customer representative and get a quote over the phone.

    • White papers: The company has published several white papers to help educate small business owners. The company’s white papers include “7 Small Business Catastrophes and What You Can Do to Prevent Them,” “7 Things Millennial Entrepreneurs Need to Know When Starting a Business” and “10 Reasons Why Small Businesses Fail.”

    by Matthew Brodsky Insurance Contributing Editor

    Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years.

    Suracy Company Information

    Social media:
    Company Name:
    Suracy
    Formerly Named:
    Am Venture
    Address:
    PO Box 6208
    City:
    Cleveland
    State/Province:
    OH
    Postal Code:
    44114
    Country:
    United States
    Website:
    suracy.com