TrustedChoice.com Business Insurance Reviews

4,890,033reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About TrustedChoice.com Business Insurance

Are you looking for an independent insurance agent? At TrustedChoice.com, you can find a large selection of independent insurance agents and carriers. Because a Trusted Choice independent insurance agent has access to multiple insurance companies, they are able to offer you competitive pricing, a broad choice of products and valuable advocacy.

Pros
  • Broad coverage for varied industries
  • Provides custom coverage options
  • Works with 55 providers
Cons
  • No online quotes

TrustedChoice.com Business Insurance Reviews

Filter by Rating

  • (82)
  • (28)
  • (18)
  • (4)
  • (8)

Popular Mentions

    How do I know I can trust these reviews about TrustedChoice.com?
    • 4,890,033 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about TrustedChoice.com?
    • 4,890,033 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Customer Service

    Reviewed Aug. 13, 2019

    I searched for an independent agent online through Trusted Choice. I did it through the State of Florida thing. I just filled out something and then a person called. The call was short, but the person was fine. But then we didn’t need a business insurance anymore and didn't end up using them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 12, 2019

    With Trusted Choice, everything was pretty easy and standard, and I was really happy with the results. I searched for an independent agent online and Trusted Choice came up. I was looking around my area and two companies popped up, but the company I went with gave me a great deal. The agent options that Trusted Choice matched me was perfect. It's been a month since I've had the business insurance and I'm satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 11, 2019

    I had Trusted Choice when I was signed on with ContainerPort. I left them and came over to RoadOne and RoadOne uses them also. But now, I’m just stalling for a couple more weeks. I have a part-time job and I only work there one day a week. They told me they would let me on their policy. That is supposed to be on September 17th but I kinda have my doubts ‘cause I’ve never seen a company let somebody on their policy, part-time. Once the 17th comes and if they actually let me do it, then it's cool. If that part-time job is not paying for health insurance, I’m going with Trusted Choice ‘cause it’s actually a really good price. The online process seemed pretty cool but I didn’t really do it online. The people on the phone did the processing and everybody was really cool. The agent that Trusted Choice matched me with seemed pretty cool too.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Aug. 10, 2019

    I was searching for business insurance for a new business which I started recently. For me, it's important to have a relationship with whoever is insuring you. If it's an independent agent, it makes the experience a bit easier so I decided to get the services of Trusted Choice Business Insurance. Whenever they linked me with an insurance provider, the process was nice and easy. Their service was straightforward.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 9, 2019

    I have to have accidental/occupational insurance, and I worked with Trusted Choice Business Insurance. I spoke with a female, and I dealt with two different people. And I had no problems with either one.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 8, 2019

    I am currently getting ready to start my own VI, a used car dealership, and so I was looking for a surety bond. I contacted GEICO, and they referred me to this company that deals only with the government. So, I contacted the company, and the young lady told me that I needed to go to Trusted Choice Business Insurance in order to find an agent. The young lady said that they didn’t do underwriting for just a regular business. I have to purchase a lot of insurance. Trusted Choice's website was straightforward and self-explanatory. I’m going with the company that reached out to me. As soon as I went to Trusted Choice's website and submitted my information, a young lady sent me an email within a half hour. And I haven’t heard anything from the other two companies that were referred.

    Thanks for your vote!
    Verified purchase
    CoverageOnline & AppEase of Use

    Reviewed Aug. 7, 2019

    I was trying to get insurance for a dance studio and it’s hard to get insurance in Hawaii. The options that Trusted Choice matched me with were good but somewhere that it’s out of district, so it was irrelevant. But Trusted Choice's website is good. It was easy to navigate and I found all the information that I was looking for.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 6, 2019

    I needed to find a company that could help me with a business insurance, so I figured I'd search through a bunch of them versus just contacting one at a time. I was referred to Trusted Choice by another insurance brokerage that couldn't help me. The experience with Trusted Choice was great until nobody contacted me. I had contacted three brokerages that they recommended and no one reached out. Then I followed up with all three and only one responded. Then I haven't heard from them since.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance
    Hi Luke,

    We are sorry to hear of your experience with TrustedChoice.com. With thousands of independent insurance agents throughout the country, we are confident we can find the right fit for your needs. We'd love the opportunity to make things right. Please contact customer service at (855) 372-0070 or solutions.trustedchoice.com so we can help with your insurance needs.

    Verified purchase
    Customer ServiceCoverageStaffProcess

    Reviewed July 17, 2019

    We are due for our policy renewal and I wanted to shop pricing. When we first went into business, there was only one company that would insure us because we didn't have the history they needed. So, we needed somebody who knew specialty insurance. I searched online for it and due to our type of business, the process has been very difficult. The websites were difficult and misleading at best. The agents said, "We deal with your industry," but when I called, they said, "We don't deal with that type of your industry."

    We're in the tire industry but we deal with Giant tires, and we only go out and fix them on people's sites. And so, people would say, "Well, do you retread?" We'd say, "No." And then, "Do you sell passenger tires?" Apparently, that's a whole other level of insurance. So, if we got through 500 questions and they'd say, "Yeah, we don't deal with your kind.", it was a huge waste of time. There was no direct person you could go to for this and we realized it was a very specialized industry, which I didn't even know what the specialty lines were before a few weeks ago.

    I literally called 500 people on the internet trying to find somebody who knew specialty insurance and I went with Trusted Choice Business Insurance, and my dealings with our insurance guy has been nothing but great. However, the process can be easier if I could just talk to the underwriter about what we do because I feel like some people deny us because they believe we work with passenger tires that are on the road, which we don't. Nevertheless, it has been a learning lesson, for sure.

    Thanks for your vote!
    Verified purchase

    Reviewed July 16, 2019

    I had my insurance from the state fund. I was particularly looking at workers' comp. and the rate was too high so I shopped around. I tried calling a few insurance companies and I didn't find anybody who was ready to offer workers' comp to the type of business I was in. I went shopping online then I found Trusted Choice. I was referred to six agents and I'm working with three or four of them now. The match happened to be a little different so I have not been very successful in getting a quote from them. I did not get what I wanted but they're working with me just fine. I got my references and I have no complaints with Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 11, 2019

    I had to get insurance right then and I went online. TrustedChoice contacted us back first. A guy named Greg called me within 20 minutes and he got the ball rolling. However, the hardest thing for us is making the payment over the internet. It's very confusing and weird. It won't give out my routing number. Plus, they charged us $24.95 to make the payments, which was a little outrageous.

    Thanks for your vote!
    Verified purchase
    CoverageOnline & AppStaff

    Reviewed July 4, 2019

    I need a very specific type of insurance for a movie theater and Trusted Choice is the only one that has something like that. A lot of the insurance companies that they’ve partnered with did not do movie theater insurance like they were supposed to, but it’s a niche thing. Their website was fine and paired me up with agents. And the agents I spoke with were very nice and helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed June 29, 2019

    I opened a psychology private practice and going though an independent agent company for insurance was just easier for me. There is a social media group for psychologists and I got a couple of recommendations from there. TrustedChoice was just the first one but upfront, the experience was so easy that it kinda flowed naturally. I thought I should look around but it seemed like it is good. The purchase of the insurance was very easy to navigate and all my questions were answered. It's the first time I got an independent practitioner and there are things I didn't even think about. But they knew a lot about that and I felt like they were pretty knowledgeable in the field, on my options and on things that I didn't even think about. The website's readability is also good. It's really informative and easy to navigate.

    After I purchased though, that was when it became frustrating. I don't know if it's farmed out to somebody else. But it's very hard to get a return call. One person had my contact for the first 90 days then they switched to somebody else. Anytime you call the direct number, they tell you that the person who has your policy has to call you back. I've been emailing several people and I've also called some people. The last call I had back was because I threatened them to cancel the policy if I couldn't get an answer on something. I wanted to amend my policy. I had somebody that I needed to take off and we ping-ponged around for weeks. TrustedChoice needs to do better on the backend.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed June 25, 2019

    I opened a new business and for business insurance, I did a Google search. That was a lot easier than trying to find insurances on my own. I got insurance through Trusted Choice so they were great. The options they matched me with were good because I found what I wanted. Several companies gave me a quote but I went with the one that gave me the most detail so I could understand exactly what was covered and what wasn't.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 22, 2019

    Trusted Choice helped me get in touch with insurance agents. I went through them, looking at the information that was on the website, to see how it might fit my portfolio best. It was very accommodating compared to other options I had been searching for over the internet, which did not help at all. They were mostly outside of the state and they did not want to work with the state of Florida for one reason or another. Trusted Choice really helped in that regard. Through them, I got in contact with an agent who gave me a great deal for auto insurance and the worker's compensation. I would recommend Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2019

    We have a small business and we do party events. We were wanting to get insurance started and Trusted Choice was one of the places I called to reach out for the business insurance. I was searching online and then I was just making calls on what numbers were coming up. The agent options TrustedChoice matched me with were good. They made a call out to some places and then they chose someone that could help us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 31, 2019

    To be a business, we need business insurance. We're a startup non-emergency transportation service and to get a lot of the contracts that we needed since it is a high-risk market, we needed to make sure that we had a certain type of insurance with a certain type of coverage just to make sure that if something did happen, it wouldn’t fall on the individual itself, it would just fall on the company. As I was going through all these other companies, calling and seeing what we can do, a lot of those companies that I did call let me know they couldn’t cover me, but they sent me to TrustedChoice because we could find a lot more information about what we were looking for and a broad selection of other companies to choose from.

    I searched for an independent agent both online and over the phone. And a lot of the agents that I spoke to were very helpful. I let them know I don’t really have very much experience in what I'm doing, especially things like general liability. And they gave me a lot more information than what I was expected to get. So, I felt like I was a lot more prepared going into the situation than I was whenever I first started.

    The agent option that TrustedChoice matched me with was extremely helpful, very personable, and very friendly individuals. And I'm glad for that. It was all in all a very wonderful experience that I did have. I tried one of TrustedChoice’s recommendations. The only problem with that is whenever I got in contact with that company, my CEO had already gone through with the insurance company recommended to us through one of her business associates. But I am very satisfied with the service so much so that if I would need to look for something on my own personal needs, whether auto insurance or renter’s insurance, I will check out Trusted Choice.

    Thanks for your vote!
    Verified purchase
    CoverageStaffProcess

    Reviewed May 30, 2019

    We liked how TrustedChoice.com has a variety of insurance policies and multiple brokers. At the time, we needed insurance for a dealership and we thought that there would be a good place to start. They provide me with a list of the brokers and I chose the top one which was recommended. Going through their process was easy. Trusted Choice had the insurance policy that I needed and now I'm satisfied.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed May 17, 2019

    Different robot manufacturers require to be insured to be able to install their products and I was exploring my options. I was covering all my bases and chose to go through Trusted Choice Business Insurance to find an independent agent. It seemed fairly simple using the online process and the agent that Trusted Choice matched with me seemed fine. I still haven't completely finalized the decision and I'm just waiting on the timing to be right. Until then, I would still be weighing different options and I found a better option through a different provider because I'm not sure if I ever even received a formal quote from this source. I was never presented a solution to my problem.

    Thanks for your vote!
    Verified purchase
    PriceOnline & AppStaff

    Reviewed May 12, 2019

    I went on TrustedChoice's website, and I got three names of insurance companies that would be able to help me with my Workers' Comp. I figured an independent agent could probably get me quotes to different places, so it seemed to make sense. TrustedChoice's website is user-friendly because I'm not very computer savvy and I didn't remember having problems. I got right to it. It gave me the insurance companies in my area and I called three of them. They were a good match. I got immediate responses from two out of the three and got a quote within the same couple of hours, so I was very happy with it. However, I went with my current agent and it was cheaper in the beginning, but after a couple of back and forth, I probably shoulda gone with one of the TrustedChoice guys as they ended up being a little cheaper.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed May 11, 2019

    TrustedChoice was good. Their website was pretty user friendly. We were looking for a business insurance for our company and TrustedChoice made some good recommendations. I had some good calls with some of the insurers. We ended up finding someone else but we're glad we got what we needed in the end. We would definitely use TrustedChoice in the future if we need anything else.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 10, 2019

    Speaking with TrustedChoice's reps over the phone was okay. I liked their response time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 7, 2019

    My company is small and it needs cheaper rates. TrustedChoice's online process is good. It's the fastest way to get my information out there. I just fill out one application and then I go to multiple agencies. All the other bigger companies don't really cover the little guys. It's the up and coming new companies that do. TrustedChoice gave me three different choices for companies to contact and they gave me a choice which was not bad. I spoke to many agents about business insurance and though a few of them tried to help me, they called me back and said they couldn't go through with the process.

    Thanks for your vote!
    Verified purchase
    Online & AppStaffEase of Use

    Reviewed May 4, 2019

    I have a tattoo studio in Jacksonville that I needed a business insurance on. I found Trusted Choice online and their website was easy to navigate and informative. They gave good guidance on decisions I had to make and so far, I’m happy with my experience with them.

    Thanks for your vote!
    Verified purchase
    Online & AppStaffEase of Use

    Reviewed May 1, 2019

    I was searching for a bonding agent and having already gone through an independent agent company in the past, I decided to do so again. Trusted Choice helped me identify different insurance agents within my local area in Southern California. Their website was easy to navigate and all the companies that I reached out to got back to me. And that, to me, is the most important thing.

    Thanks for your vote!
    Verified purchase
    PriceOnline & AppEase of Use

    Reviewed April 25, 2019

    I was looking for quotes and information from larger companies, and they kept putting me in a category that was unrealistic for what I do. I started to shop on my own and the Trusted Choice website was laid out very well. I saw their option to head on different liability options, and they popped up when they needed to be. If you don't want them, you could still progress and that was very well done. The website is also easy to use. I have a small business, and Trusted Choice seems to fit my needs. Other websites feel a bit more complicated, and they're not native and organic to go through.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 24, 2019

    I went on a website that gives pricing or tells all the insurance agencies in an area and Max Morgan Insurance Group was one of the ones up there. I was pretty much under a time restraint and Max Morgan responded the quickest. The price was really good too. So, once he told me about Trusted Choice, it was a simple process. It was easy for me to do everything with my business schedule and working for myself.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 23, 2019

    We needed general liability as a requirement from the state that we are operating in. I googled and found Trusted Choice.com, and I got help for what I needed help with fast. The online process was easy and I was happy with the help I got. It was also a reasonable price.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 22, 2019

    Trusted Choice was one of the first options when I googled and it seemed straightforward. I called their toll-free number and they were able to help me. I talked to the lady who answered and she was able to put in requests to different insurance companies which then reached out to me directly. Trusted Choice is a good option and they're the middleman for you. They’ll reach out to insurance companies, tell them you're interested, and have someone get to you instead of you going out to them, so it's definitely convenient and easy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 17, 2019

    I was trying to get an auto liability insurance and when I found Trusted Choice, I thought they could help me but they couldn't. They gave me a couple of numbers and I called each one of them. Each one of them said they would start searching for insurance for me. I gave them all my information but after they looked that one time and they called me back one time, they never called back. One guy was named Alex from Blanchard Insurance and he never called me back after he said he was looking for quotes for me. I'm still unable to find something but I'm still looking around.

    Thanks for your vote!
    Verified purchase
    Contract & Terms

    Reviewed April 16, 2019

    I needed business insurance for a contract that I procured, and I didn’t know where to turn. I looked at my insurance company, and they didn’t provide that service. I did a Google search on independent agents and business insurance, and Trusted Choice came up. There were different agents that were represented, so I contacted a couple of them and took it from there. It was great overall.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 13, 2019

    I found insurance for my landscaping company through Trusted Choice and it was easy. The company gave me a good price at $75 a month. Although Trusted Choice is a website and I don't get a personal touch, it gives me a list of options and I can go from there.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 12, 2019

    We were extending our company and we were looking for workers’ comp insurance. When I called the Department of Agriculture, they recommended Trusted Choice. I put some information in on the website and then it popped up a list of providers. I then chose the ones that were more in my immediate area should we need to meet with one of them in person. We then signed up with one of them. All in all, Trusted Choice was helpful in helping us get the policy set up. We've had a few questions for them and they've been helpful as far as getting our insurance for us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed April 10, 2019

    Through the years, our business insurance goes up all the time. I was checking to see if I can find something at a lower price. I got so many calls when I went on the website and I didn’t know who’s who. Everything worked out fine. I found Trusted Choice, the lowest one, but I haven’t decided what I’m doing on it yet. I got a whole another month before my insurance runs out. But so far, I’m satisfied with it.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed April 4, 2019

    Our policy was about to run out and the boss wanted me to try to find a cheaper plan. I don’t really know much about insurance and was going to whatever made the most amount of sense. I googled business insurance around me and went through all the choices that came up. Trusted Choice Business Insurance was the most approachable. Navigating through their website was really easy. It was on point and well put together. Plus, everything was easy to find. I told the insurance guide that I don't know much about insurance and asked him to help me out. We spoke over the phone and emailed a little bit. And he was really sweet. We ended up settling with the workers’ comp we used last time, but Trusted Choice Business Insurance prices were a lot better.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed April 3, 2019

    I had a product that I needed to get insured and going through Trusted Choice for an independent agent company was the cheapest.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed March 26, 2019

    We opened up a new practice and I was looking for a business insurance policy. I looked up Trusted Choice and their response was quick. Instead of going on the website, it's much easier to call their number.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 18, 2019

    I've searched for a business insurance so I could save myself and my company if anything ever happens. I shopped around and Trusted Choice got the best deal. They gave me the best premium and they were very professional. The agent I dealt with was the quickest and he didn't play any games. He was great and I’ve recommended him to five other business owners. I would recommend Trusted Choice to anybody.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed March 17, 2019

    I was looking for a better professional liability insurance than what we have right now. I am dissatisfied with Trusted Choice Business Insurance because they didn’t accommodate my needs.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    Hi Ron, I'm sorry to hear about your difficult experience. I believe that out of our hundreds of thousands of TrustedChoice.com agents we can find a business insurance policy that's right for you. We would be happy to help you find that perfect fit. Please feel free to reach out to our client operations team at 855) 372-0070 or visit solutions.trustedchoice.com.

    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    I have a business so I was searching for business insurance. Trusted Choice was the only place that I knew of so I went through them to find an independent agent for me. To guide me in making my insurance decisions, Trusted Choice answered my questions as best they could. But I didn't get too many agent options from them. I went with another company and didn't end up selecting one of the choices that they recommended because of the pricing. Other than that, when I began my search for an independent agent online, it was pretty easy.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Feb. 21, 2019

    I was becoming a tattoo artist and an apprentice so I thought it would be a good idea to have myself covered in case somebody decided to get stupid and try to sue me. But none of the major markets does tattoo insurance. Good thing Trusted Choice was able to match me with a company in Scottsdale, Arizona. I contacted the company and they contacted me back. I told them what I needed and they were able to check some insurance policies out and got me covered. Overall, I was satisfied with Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 17, 2019

    I would recommend Trusted Choice. I was doing some research on starting a pressure washing business in my area. And I wanted to get information so I could know how to figure it in my overhead cost and offer my price. When I was on Google, Trusted Choice was one of the first couple of sites I came across. Their site seemed easy to follow. When I search something on the internet, I end up wading through a thousand things before I can ever get to anywhere I want. But it seems that I come across that quickly with Trusted Choice, and it seems to work. It's helpful. I was wondering if I was gonna get flooded with a thousand emails after I did it everyday. But that didn’t happen, and that’s also a plus as far as I’m concerned. I hadn’t gotten the rest of my answer on the one for the workers’ comp. I hadn’t followed up on it yet, but I found an insurance agent for the business insurance.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2019

    I needed some commercial insurance and I went through the internet. I searched Trusted Choice Business Insurance's site, but it wasn’t helpful. I was giving all my information out, but the site said, “Oh, no. I'm sorry. We cannot help you.” I was promised from the beginning that they would wait for me to give all my information. I wish they could answer all of our questions. I felt dissatisfied.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We are sorry to hear about your difficult experience with our website. We would appreciate the opportunity to make it right. I have passed your comments onto our support team. Please contact us by phone or email so we can best assist you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2019

    Trusted Choice is an excellent referral agency. They were incredibly responsive. I got a response and the references immediately. I was looking for some unique products. First was a bank guarantee for the Democratic Republic of Congo and Trusted Choice helped identify four insurance companies. I followed up with those insurance companies and those were good leads. Trusted Choice was absolutely outstanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 24, 2019

    Trusted Choice got me some options. The first couple of business insurance providers didn't work out but I ended up finding one that worked for me. However, it was annoying that I could only get one insurance broker at a time. I had to wait until one was done answering and I had to go back through Trusted Choice to try and get another agent. Nevertheless, their team has been helpful and I love using their service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 23, 2019

    It was time to renew the business insurance so we were looking and with an independent agent company, there's a better chance of finding cheaper insurance. Also, they have different avenues that they have resources and better than I would be able to find myself. We went with Trusted Choice Insurance because of the customer service. It was top-rated and they will pretty much find and meet the needs of the customer. They're an excellent company.

    Thanks for your vote!
    Verified purchase
    Online & AppStaffEase of Use

    Reviewed Jan. 22, 2019

    We needed to find someone who would cover business insurance for us and I came across Trusted Choice website when I googled. Their website was simple and easy to use. They had better rates and we were able to get up and speak with them face to face. They were able to help in us in getting what we needed a little easier.

    Thanks for your vote!
    Verified purchase
    CoverageOnline & AppStaff

    Reviewed Jan. 19, 2019

    I had started my own company doing cellphone towers and I ended up going through insurance. I use Liberty Mutual for my workers' comp, and then Auto-Owners is for general liability and all the other stuff. But because of the industry that I’m in, I have a high-risk insurance policy. I talked to several other companies that were in the same industry as myself. My business partner is my mentor on everything, and he ran a company similar to what I did. We touched base and he told me how everything worked. He knew somebody back when he moved in, and that guy ended up getting me with somebody at Trusted Choice.

    I was able to look at the business insurance Trusted Choice offered and found what best suited me and how I needed to go about getting it. Navigating their website was simple. It wasn’t hard to get to where I need as far as when you click on something. When I went to US Towers Insurance website, I did not figure it out. I clicked on something, and I was took somewhere else. If I didn’t have a mentor, I would’ve been SOLed. The only thing that was hard with the Trusted Choice's website was when I searched something or when I used the filter and put it in the little bar to try to figure out how to address or how to find it through the site. But that was just because of my wording.

    I did not end up going with one of Trusted Choice's recommendations. I went with Raborn and with Auto-Owners and Liberty Mutual. Liberty Mutual got put in my lap. I didn’t have a choice. Because where I had to have the certain type of workers' comp, nobody wanted to touch it except for them through the Tennessee Risk Assessment program. I had to go through that thing so I could get on there. Nevertheless, I would definitely recommend Trusted Choice to people who are very experienced and also to people who don't know because the types of insurance are very detailed there.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Jan. 17, 2019

    I was looking for business insurance to cover the summer camp that I am developing. I searched for a service in general and then, Trusted Choice came up on Google. So far, they were able to guide me in making my insurance decision. In addition, their website is a good tool, especially if you don’t have a previous idea. If you want something local, it guides you to what you’re looking for. Overall, Trusted Choice narrows your expectations of what you’re looking for to meet your needs.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 14, 2019

    I was looking to change insurers or insurance company and used Trusted Choice. Navigating their site was simple and I was able to find a company and went with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 13, 2019

    I wanted to find a business landlord insurance in a different city from where I reside. I came across Trusted Choice Business Insurance on the internet. Navigating through Trusted Choice's website was very simple and very easy. They referred me to local agencies in the city that I was looking for. They gave me a wider variety among other companies as I got four different options.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Jan. 12, 2019

    I was doing some Google search trying to get rates. Trusted Choice Business Insurance got me a quote and everything back in a timely manner. It was a smooth process. The rep sent what was needed and she reached out for the contract. She reached back out to me, got the information that she needed, and got me a quote back within 24 hours, and we went from there.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 10, 2019

    I got a truck that I'm getting to put on the road and so I was in the process of getting different rate quotes on commercial insurance. Over the phone, I gave the agent my driver’s license number and they just basically checked and gave me the best rate quote they could give me. It took them a couple of days to get back with me. Trustedchoice matched me with options and I have a couple of them I need to reach out to and see if they have a better rate quote.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2019

    I was looking for insurance and wanted a better price. TrustedChoice.com gave me better rates and helped me find a company. I began looking for an agent online, made the request and then the providers called me. TrustedChoice was a good company.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 31, 2018

    I recently went looking for a commercial insurance for my cargo van. There were several names on Trusted Choice's webpage. It was helpful as far as showing me who in the area offered commercial insurance. But the pricing was out of sight and I was shocked that State Farm came in as good as it did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2018

    Everything was easy with Trusted Choice. My partners and I were opening up a small business and we went through Trusted Choice just to see if there were any insurance companies around our area. The website was fine. It was easy to maneuver through it and it was something like anybody can do. Trusted Choice provided us the good broker, so they did a good job. The broker's location is close by, so I am able to meet them face to face. I communicate through email too. Also, the broker gives me a call even when I don’t really have to call him just to give me updates.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 29, 2018

    I'm working and business insurance was needed for the clients. I inquired online to get an insurance company. With Trusted Choice, I got a couple of responses. It was also good that it was ready for the quote. It was a good experience using them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Dec. 28, 2018

    In the state that I live in, I was required to carry a certain amount of insurance to do the work that I do. I called around and found the one that could give it to me for the least amount of money. Trusted Choice was just something I came across and I figured I’d try and see what it said, what would happen. They gave me the deal on who to contact. I called the one outfit and gave me a price that was fair. I called another one and their price was right and good for what I was doing, so that one went well. I haven’t got it yet, but I’m working towards it.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2018

    I’ve gotten all the information I needed from Trusted Choice Business Insurance. However, I've been bombarded by phone calls since then. I can only assume that my information was sold or given to the people that I was inquiring about.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    TrustedChoice.com does not sell your information to insurance lead call centers and we are surprised to hear of your experience. We would appreciate the opportunity to make it right. I have passed your comments onto our support team. Please contact us so we can best assist you.

    No response received
    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 6, 2018

    Trusted Choice is a good company to go with. Not only has it the best prices, but it also has good reviews online. At that time, I had to renew my business insurance. I googled Trusted Choice and then called the company. We took everything from there and everything else was done through email.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 5, 2018

    We just opened a business and we were looking for numbers, and if we found the right number, then we were going to go with whoever. It was a matter of just getting the information and pass that onto other departments in the company. I did random searches until I found what I was looking for. Trusted Choice site got me the information I needed, so it worked well. I would recommend it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 27, 2018

    I reached out to a few different companies and had some quotes, and Trusted Choice's quote met our needs the best. It took us a little bit to come to a decision, but Derek was just about following up with me, but not pestering me on our decision. We insured our tattoo supply company with Trusted Choice. We did a general liability and then also a policy that would insure us when we're traveling for conventions. Trusted Choice was really great about giving us all the information, and checking in with phone calls. With a lot of companies, I just received information from them via email, but they were pretty proactive about getting me on the phone as well. Overall, we're satisfied with our experience with Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 19, 2018

    I own a car rental agency and I've been searching for an insurance that fits me. Trusted Choice Business Insurance has been continuously working with me. They have been searching as best as they could and they have been very friendly and helpful. They have also answered all my questions. The options that they have matched me with have been very direct and they have fit exactly the right description of my job and my company. Now, I'm weighing my options.

    Thanks for your vote!
    Verified purchase
    Ease of Use

    Reviewed Nov. 7, 2018

    Trusted Choice Business Insurance popped up on Google when I was looking for liability and worker's comp insurance quotes. I was trying to see what different numbers different companies had when it came to the insurance. The website was easy to navigate and I put in some information online, but we ended up going with our agent quotes for insurance versus what we were quoted online.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Nov. 1, 2018

    I was searching for a business insurance for workman's compensation, and I wanted a local company. I used Trusted Choice Business Insurance to find an agent for me. Navigating through their website was easy. They have many agents there so it was easy for me to choose. I entered my information and what I wanted and then I had several agents contacted me after that the following day.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Oct. 25, 2018

    My husband and I have a business and we're trying to figure out what we can do to better our situation. My husband is also looking for another insurance because his current one only covers him in Colorado. TrustedChoice asks you questions and things that you need to put in online to get you to the right person. But I'd rather talk to a person because I don't feel secure putting all my information on the computer. Other than that, TrustedChoice is very good and I'll tell others to talk to them and see what they can do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2018

    I recently purchased a martial arts studio. I have a small club in New York and I expanded it in Connecticut. I've had 25+ years in the insurance industry, commercial insurance as well as reinsurance on the underwriting side, however, I don't know many direct writing insurances for martial arts. So, I decided to go through an independent agent company. The agent in Connecticut that the prior owner of the studio was dealing with was affiliated with Trusted Choice. However, I was trying to touch base with him, but I never got a follow-up, so it was a bit disturbing. I haven't been able to get a good response from the agents on Trusted Choice's site. I got a few emails but no one called me, and I was a little concerned with that.

    I was a casualty manager in underwriting, so I am very knowledgeable about the process. I went directly to the agents that I dealt with in the past. The agents always marketed and did business development on their own. They didn’t go through an online generator of leads and they always did it themselves, so it wasn’t as elaborate. Still, the response time, whether it's underwriting or the agents’ side or brokers, will get you to business.

    I started the process with Trusted Choice online. It was very informal. In the past, you would never get business if you didn’t talk and meet with the agent or broker. From my experience, if you have a client who is leaving or selling the business, you are all over that new person. However, the guy hasn’t even called me back. I might be in the martial arts business now, but I still consult in this industry. I wish someone would call me back. They would get the business if they help me. I'm busy with another industry, so I'm spending a lot of time trying to understand what I'm dealing with.

    It makes the website look bad when a broker doesn’t make a call. Trusted Choice should create a call center. They should have called back even if it was a no and they should get first right of refusal. Also, the website was great, but they should have something where they're picking up portal information. I could be the biggest martial arts studio in the country and they wouldn’t know that because they just asked for basic name and contact information, and it was very generic and basic. I wasn’t impressed.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We're sorry you had a difficult experience. While we try our best to match you with an agent who meets your needs, sometimes it isn't a good fit. We would appreciate the opportunity to find you the right agent and offer thousands of agency options. Please contact us for further support and we'd be happy to assist you.

    Verified purchase
    CoveragePriceStaffReliability

    Reviewed Oct. 13, 2018

    We were looking for workers comp and we went with an agent that was already with our company. We've used him in the past, and he was reliable. He's with DeWitt Insurance and he's very good. He got us the coverage we needed through Trusted Choice, and he was able to deliver the quote in a good time manner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceEase of Use

    Reviewed Oct. 6, 2018

    I opened a business and went to a particular company. However, they said they didn’t do the area where one of businesses are any longer. And so, I got the insurance through Trusted Choice and the experience was good and easy. I got the first one that they referred me to. I called them and they looked pretty good. Everything worked out in less than an hour. Plus, I didn’t have to go into an office or do a lot of stuff. The website was fairly easy to navigate through. I’m not very technologically savvy but I understood everything. The price was very good and what they insured me for was everything I was looking for. I’m very pleased with what I picked. I even told others to take a look at Trusted Choice because they’re working really well for me

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 7, 2018

    I’m totally dissatisfied with TrustedChoice. It was a nightmare for me because they sent so many people to do business with me. I didn’t have time and I didn’t want 50 people to give me a phone call. That was crazy. People were even calling me while I'm working. I told them, “Look. Just send me the darn email and let me compare myself. I don’t need you to compare. How you’re gonna compare? I can compare. You can’t compare for me.”

    If they would send me an email, that would be good but they didn’t. They wanted to call me on the phone. They had the same information I put out online so why did they ask me again for the same information? It didn’t make any sense. This was my second time I went to these kinds of websites and I’m totally disappointed because every time I try to find out online my auto home insurance, home insurance and workman’s comp and property and all of that, people were calling me. I didn’t go with anybody because I already have the insurance. I just wanna change and find a better pricing but TrustedChoice couldn’t help me. I don’t think it’s useful.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    TrustedChoice.com does not sell your information to insurance lead call centers and we are surprised to hear of your experience. We would appreciate the opportunity to make it right. I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

    No response received
    Verified purchase
    Online & App

    Reviewed Aug. 22, 2018

    We’ve had business insurance since 2012. Then we changed offices and we had to update the location. We needed the cover in insurance, so we searched online for insurance companies or independent agents. I have used Trusted Choice before and it was excellent, so we went with them. Navigating through their website was easy. Trusted Choice is an excellent insurance company to work with.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2018

    We were searching for general liability insurance and Trusted Choice came up. They gave us a couple of options and directed us over to one company. We then called that company, ran along with it and everything worked out fine. Trusted Choice did an excellent job for us, so we’re really happy. They promptly got us what we needed and it worked out great.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageOnline & AppEase of Use

    Reviewed Aug. 5, 2018

    We were looking for special lines, and I put filters out in many directions to try and come up with an underwriter who would be able to handle our needs. Trusted Choice put out various filters to different companies, mostly unsuccessfully. A lot of people weren't able to get their arms around what we were trying to insure, so it was a challenge. If Trusted Choice had a special lines division that could have been more clear and created better filters, that would have been easier for me to perhaps move through the process. But their website was easy to navigate. We got calls almost as soon as I hit send.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Aug. 4, 2018

    I was looking for commercial truck insurance and Trusted Choice came up on Google. Their website was fair to navigate. The agent options were also okay. I'd tell friends to try Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 27, 2018

    The independent agents from the Trusted Choice website were in line with the business insurance deal I was looking for. But I had to make a two-day decision and they were not ready. It was too late that I contacted them, but I would recommend Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed July 24, 2018

    We have a transport business and we decided to go through an independent agent to get a new insurance. Somebody recommended Trusted Choice and during the enrollment process, we talked to the broker over the phone and he gave us the requirements that the company that we were driving for needed. Their service was adequate and it was what we needed. And when we had an occurrence, it was covered. All in all, I was satisfied with my experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed July 23, 2018

    I'm a broker in California and I was looking for a broker to help me with workers' compensation in another state that I'm not licensed in. I called somewhere to get help and they told me to go to Trusted Choice. I ended up writing a policy with one of the agents in Texas and that was super helpful. Navigating through their website was also helpful because initially, I had no information on where to start to locate somebody that could do workers' comp. for that area. However, I was a little disappointed in some of the agents that I was calling that were listed there. I couldn't get a hold of them and they wouldn't return calls.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 15, 2018

    We had 23% increase on our professional liability this year and we were looking for a little bit of extended coverage. We were not happy with our current broker so we were looking for something that can go out to spot and Trusted Choice popped up. We started searching for and independent agent online but it was really hard to figure out. I'd rather do more of an online format versus having brokerage calls, at least in the initial portion and there should be more extensive contact or information to request.

    Thanks for your vote!
    Verified purchase

    Reviewed July 14, 2018

    I opened up a lawn care service a couple of months ago. I researched the different insurance coverages that I could get for my business as I was looking for an insurance that would cover my tools and equipment. When I went to Trusted Choice's website, they were quick. They sent me information on a couple of different people that offered that type of insurance in the area. They did everything they needed to do and did their part well. Everything seems to go smooth.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 10, 2018

    I was looking to switch business insurance companies and there are usually better prices with independent agent companies. But the Trusted Choice website was horrible. Every single one of the people that I used on that either didn’t call me back or couldn’t give me a quote. I would like brokers of a little higher quality. I also hate having to sign up for things so that was part of the problem. If you google things, you're not signing up for anything. You just click on it and move on with your life. I ended up having to go a whole different route to find brokers.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 8, 2018

    Our current insurance went up quite a bit from last year for this year. I searched and tried to get quotes in but was not able to get a single quote from going through Trusted Choice. I would tell other people who are considering using them to not waste their time.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We are very sorry to hear about your experience with TrustedChoice. We'd love the opportunity to make it right, and I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 7, 2018

    I'm a party rental company and there were only certain companies who did general liability. I knew it was difficult to find one and when I stressed the type of liability that I was exposed to, none of the people that I called or who called me back did it, so I just gave up on it. I had an original agent but the frustration of waiting for the calls, leaving messages and so forth made me decide to go for an independent agent. I went online as it would be the most acceptable and fastest way of getting exposed to whoever was doing that type of liability and being able to put as many requests for it.

    Once you start doing the search, if somebody else has quoted you, it's really hard, so you have to find out who they carry, and then find out will they accept that liability, and then go from there. It was a lot of work that I knew had to be done on my part, so I just wanted to streamline it. I used Trusted Choice and nobody did the type of liability. One of the agents from Trusted Choice that I called never ever returned my call so I never got anything from them and I purchased insurance through who my insurance company had recommended. But the website was fine. Some of the actual questions did not pertain to the type of business that I do so it was just a lot of stuff that I had to go over and ignore or whatever I needed to do. It was a hit or miss kind of thing and the site does need a little bit of tweaking.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We are very sorry to hear about your experience with TrustedChoice. We'd love the opportunity to make it right, and I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

    Verified purchase
    CoverageOnline & AppEase of Use

    Reviewed July 3, 2018

    I needed an insurance policy for a business that I had just opened. I searched on Google and the independent agent company, TrustedChoice Business Insurance, came up so I went through them in getting an insurance provider. I had a good experience with their website and it was easy to navigate. Instead of just going to one insurance company, I could see from their website what other companies were available and what other choices were out there so I could compare and get the best deal. I had to register and put in the information required, then they referred me to whatever insurance company met my needs. They gave me several choices and I ended up going with Hiscox Insurance which was cheaper and offered the coverage that I wanted. I would highly recommend TrustedChoice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    I have a small carpet cleaning business and for business insurance, I thought an independent agent company would be more personable. I called around and got a few quotes, and Trusted Choice was in the middle of the road. There were some that were a little more modest but they didn't offer everything that Trusted Choice offered. Plus they had a name. If someone is able to live up to that standard in Trusted Choice, it would be okay and that was what appealed to me. In looking through the website, everything was in view and things weren't difficult to find. What I was looking for was already there so all I really had to do was click on what my desires or concerns were. The agent I spoke with over the phone was professional as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceStaffProcess

    Reviewed June 27, 2018

    I was looking for workman’s comp and garage liability insurance, but an issue in Texas is that nobody can give an instant quote online. They want your life history, pretty much your DNA, and then it takes about a week to get a quote. So it's a very cumbersome process over here. I was hoping TrustedChoice might have solved the issue but I didn't find the site helpful.

    For business insurance, I wouldn't mind spending 10 or 20 minutes putting in the information but then I would need a quote. But if there were five different agencies on the site that matched our insurance needs, they would either have called me individually or I would have called them individually and I would have given them the same information again. That defeated the purpose. If something can get me a quote, it's useful. Otherwise, it doesn’t help me. On top of that, a lot of the information is confidential and sensitive, especially with workman’s comp. As an employer, I didn't like giving out the information to 10 different people.

    Also, a lot of the insurance agents from the listing in the site don’t specialize in the kind of insurance I was looking for so dealing with them ended up being a wasted effort. TrustedChoice's site needs to know what kind of insurance is a particular agent's strong suit. I ended up getting Farmers because they had the best coverage and rate I could find.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 24, 2018

    I was trying to lower my cost and keep my guy on it so I decided to go through an independent company but using the Trusted Choice website wasn’t worthwhile and it wasn’t a good experience. I got a response from one person from Trusted Choice, and then I never got any follow-up on that, so it was just a waste of time. I didn’t have any success at all so, I'm still with the same company.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We are very sorry to hear about your experience with TrustedChoice. We'd love the opportunity to make it right, and I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

    No response received
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 23, 2018

    We were looking for transportation of vehicle for Jefferson County, Alabama and we were trying to find anybody so I was doing research. All of these was through a grant process and when we weren't approved from that grant, I just directed my attention to something else. But I knew that we still may be working on that same process with a different grant and if that’s the case, then they'll still have to go through the same process to find an insurance. I started online and I was able to get quite a bit of information. But a lot of companies that actually called me after I put in the input couldn’t give me any roundabout figures. So, I decided to find somebody locally so that they can give me a guesstimate of what it was gonna cost. The experience with Trusted Choice was great and I got a quick turnaround from agents that called me. It went through without a hitch so that was good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 10, 2018

    Trusted Choice worker's compensation insurance was referred to me. I searched for an independent agent over the phone and talking to the agent was really easy. She was pleasant. It's been simple and straightforward with Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed June 6, 2018

    I have a $1-million-dollar retail business here at Universal Studios and I have a $150,000 kiosk going up inside Universal in California that’s going to need protection. Right now, I got $3 million liability here that just covers the kiosk. My liability does not cover if someone breaks in the store. It only covers if a guest gets hurt. So, I’m looking to have my shop covered for loss and damage and hurricane. I've been trying to get insurance with Trusted Choice for about five months now and not one person has called me back to even do any type of business with me. And they never went over a policy or any type of pricing with me.

    I reached out to all the people in this area and the Orlando area people basically blew me off. Every single time, their reps would tell me, "No problem. I’ll get you some quotes and you let me know once you got the quotes and we’ll do something with you.” I reached back out to one of them and they said they'd have something for me by the end of the day. But that was a month ago. They gave me excuses and they never got back. They just stopped calling me over a month ago. Overall, I'm very dissatisfied with Trusted Choice and my experience with them has been horrible.

    Thanks for your vote!
    TrustedChoice.com Business Insurance
    Response from TrustedChoice.com Business Insurance

    We are very sorry to hear about your experience with TrustedChoice. We'd love the opportunity to make it right, and I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

    Verified purchase
    CoverageProcess

    Reviewed May 23, 2018

    Trusted Choice Business Insurance provided me all the information I needed. Navigating through the website was straightforward. They have back to back simple questions which anyone can fill it out. It was a smooth process. But I chose differently from the one they recommended because one of my friends suggested that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2018

    We expanded rapidly over the last year or so. We needed to make sure we're fully covered if something did happen so we got TrustedChoice. They were recommended to me by another small business. I also felt like it had more personal touch. I was given someone’s number and then I just called the number and I pretty much made my mind up that that’s who I was going with just after a 10-minute phone call. They made it easy by explaining it across the board. They will tell you, "This is what you can or can't do. This is what really benefits you, the other people."

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2018

    We were looking for a commercial driver insurance and it seemed that the agents are easier to use than the actual company. We got some information from Trusted Choice Business Insurance and their agents were really helpful. They didn’t stay on the phone too long so all the information was pretty packed in.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed April 29, 2018

    I used Trusted Choice Business Insurance in search for better pricing for a business insurance online. Their website was good.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed April 13, 2018

    We were searching for a business insurance since our business, Dominion, Inc., has to maintain professional liability and general liability for different contracts that we have from time to time. But in the environmental business, it's hard to find a company that will have the coverage that we need or that will even cover us at all. So, we went through an agent and Trusted Choice Business Insurance was willing to write us a policy.

    I've had these polices for over 20 years now, but the different insurance companies have come and gone. I started my search for a business insurance online, but I ended up going to a local agent. I tried to find a more local agent and I found one right down the street who was helpful. I did whatever my agent said would work. I actually tried to stay out of these things as much as I could and just pay the bill. We've been at this for a long time and never even came close to a claim. So, basically, I just maintain the insurance because certain contracts require it and it's a formality for me.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 30, 2018

    We were looking to get new insurance in how much we have and I did a bunch of research online to find the best option. Trusted Choice let me select a couple of different companies that were local and that got back to me shortly. Our company is different than most so there are some insurance companies that won't provide quotes to us. The company we chose said that they had people that were interested. The agents contacted me and we're still going through the process right now.

    Thanks for your vote!
    Verified purchase

    Reviewed March 21, 2018

    I was looking for a better rate on business insurance and I got a referral with TrustedChoice.com Business Insurance. The options they provided were fine and they’re something to look at.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 20, 2018

    I’ve recently been let down by my previous agent so I went online and found TrustedChoice's website and went through. The website was user-friendly. I was able to find what I was looking for and everything else. I wanted to go through somebody local and someone here in town. I feel more comfortable having this-is-my-guy type scenario or this-is-my-go-to-for-insurance type of thing.

    I had a very good experience with them. I was able to get a hold of Kyle the same day and we got everything squared away. He has done wonders. I took the first option that was recommended and I’m glad I did. I didn’t try any of the others but that first one that I went through was great. TrustedChoice is better than the previous company I have used. I started my business in 2016 so I’ve only had one agent before. The difference between that agent and Kyle was huge. Just night and day, Kyle was able to get right on things where some of the other companies I’ve even talked to just left me hanging on a lot of questions and concerns. I would definitely recommend TrustedChoice to anybody that has got questions.

    Thanks for your vote!
    Verified purchase
    Online & AppStaffEase of Use

    Reviewed March 16, 2018

    I was looking for better rates when I saw something that caught my eye in Trusted Choice Business Insurance's website, so I did marketing. Their website was easy to navigate and the agent options they matched me with are good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 12, 2018

    I became an LLC and I needed a higher E&O coverage for some of the carriers that I'm acquainted with and the E&O that I have right now suggested that I go with an independent agency company. TrustedChoice.com Business Insurance’s rep was very knowledgeable about everything I would need and she made suggestions. I explained the situation that I had and she made a good recommendation. I’m very satisfied with this company. My experience with them went smooth and they knew what they were doing. I'm in the right place.

    Thanks for your vote!
    Loading more reviews...

    TrustedChoice.com Business Insurance Company Information

    Company Name:
    TrustedChoice.com
    Address:
    100 N 6th street Suite 302A
    City:
    Minneapolis
    State/Province:
    MN
    Postal Code:
    55416
    Country:
    United States
    Website:
    www.trustedchoice.com