State Farm Car Insurance Reviews

I haven't had much problems with the company at all. They work with anything you throw at them. And I love the customer service. They treat you like a human being and are always so happy to help.

I have been with State Farm insurance for over 10 years. Whenever I need to talk to an agent, I have been greeted courteously and had my questions have been answered. After I was hit by Sheetrock which fell off of a truck on the freeway, they not only repaired my car, but also got my deductible back from the owner of the truck. They were prompt to make an appointment for me with the claims adjuster and fair with the amount of money they gave me to repair my car.

Very nice people, great rates, very helpful, easy to access. Always there to help when something happens. Have car, home and IRAs with this company. Would not think of changing companies.

The staff is friendly and knowledgeable of their products and services. We have had no problems when submitting a claim. We have both vehicles and homeowners insurance. The price is reasonable.

The only problem I've had with them is that their claims process is long and tedious. Almost nothing is covered. We've had the roof be damaged and it was questioned like they didn't believe me. I had someone hit my bar and they've been no help with that process at all. On the good news side the agent is almost always available. He does return phone calls quickly. They also gave me an auto loan when no one else would. However they've also tried to get me to purchase additional policies we can't really afford.

State Farm has been extremely easy to work with on matters of adding and removing drivers from the car insurance. Additionally, they have been very helpful in dealing with an unfortunate rear-ending accident.

I have had State Farm as my auto insurance company for almost five years now. I have never had any problems and they are always quick to respond when I have a question or concern. My monthly payments are far less than what other insurance companies wanted. I have full coverage and I am so glad my agent recommended it because I had an accident that was my fault. My insurance did go up for a while, but it came down after a year. My agent took care of everything in a timely and concise manner. State Farm was founded in 1922 and has been providing families with the insurance they need for ninety three years.

They know their customers and will answer your questions anytime. They have good rates with good coverage. They don't argue with you. They just help. When we had a chip on windshield they paid for it. No questions.

It's been wonderful. They have fantastic customer service, the amount per month is low. They are always there to help no matter how many questions we have and it was quick and easy to add my fiance on to my insurance since we live together. Our local agent is absolutely amazing!! She has helped us out so much with the few times we were in accidents, thanks to people not looking where they are going. She took care of everything and we didn't have to pay a dime. They are the best!

This auto insurance company is great and worked to get me the best rates after looking into several different companies. However, I've never had to file a claim so I've never had that experience.

I am a pretty satisfied customer; I have been with State Farm for 30 years. The rates are reasonable and my agents have always been very friendly and easy to work with. I have only ever had one claim, but I did have a somewhat difficult time getting them to see it from my point of view and getting a happy resolution. All in all, though, I would recommend them.

I have been a customer of State Farm for 12 years. I have several policies, totaling about $500.00 per month to this company. I am friends with my local agent. He has always told me "I'll take care of you if anything ever happens" I believed him (and still do). I recently had to file a claim. Car was broke into, window broke out, and all of my Fly Fishing equipment was stolen, my agent is being very helpful, but the claims department is treating me like a criminal. They transfer me to different people, refuse to return my phone calls, and basically act as if they don't care. I'm switching companies. Farm Bureau!!! Remember the commercial ad "Like a good neighbor, State Farm is there"? Yes, they are, every month to collect your policy premiums and that's it!

I've only had 1 claim but it was painless and my agent is outstanding. I get numerous discounts because I have auto, home, and life with them so the price is competitive. Finding the right agent and staying with them is paramount. I would recommend State Farm to anyone.

I have been with state farm for more than 25 years and they have been great the whole time. They always answer my questions and explain things when rates go up or down. I have an agent and he know me personally and I think that add a comfort level for me. I have recommended him to many people and they all have switched to him and have been very happy.

Open, friendly and worth the money. Took our needs into consideration while offering other services like rental insurance as well, that cost significantly less. While they cost a bit more the service was good and worth every penny.

State Farm is a really awesome company. They even bought me and my son lunch while we was stranded on the highway. My son has autism and he still talks about that time... State Farm field agent Tom ** was awesome gentleman.

Pricing is very reasonable. They have assisted with 2 major rollover accidents between my wife and I. They offer bundle discounts with multiple vehicles and home owners insurance.

I'm very happy with my State Farm auto insurance. My local branch went above and beyond to fix a problem I was experiencing. They are very professional and respectable. The insurance is flexible which is a huge plus.

State Farm agents are extremely helpful. Any issues I've had have been taken care of in a timely manner. The prices are affordable and comparable to other companies. I needed a new windshield once due to a rock hitting it on the interstate. My windshield was fixed within a day thanks to my helpful agent.

After being an accident that is no fault of our own, trying out first attempt to file a claim through our insurance company, the customer service operator failed to capture any of the details and gave us a fake claim number. The appointment that was made for the estimator gave us to look at the car for repairs was at a "select service" shop and we were given a wrong date. Now going on day two without a car and our local agent has told us that it's best if we just move on to a different company. Nice. What a lot of help. If you are looking for good, accurate, helpful service don't go to State Farm. I have been a loyal customer for over 10 years and once this claim is taken care I will look for a new insurance provider. Maybe there is one out there that appreciates their customers and is isn't just looking for taking them on a ride.

I have been on my State Farm auto insurance plan for around 8 years, ever since I first started driving. I've never had a problem with them to date. Auto insurance has some of the highest rates here in Louisiana and I find that they offer a fair and reasonable rate that fits my needs. I've heard friends and family speak about their insurance rates with other companies and State Farm always seems to be the most fair. It's never been too high cost and I always recommend them to others who want an honest insurance quote. Their customer service is also excellent. They are extremely prompt and attentive. You can truly tell they care for their clients by the way they handle each case with true concern.

Very friendly and helpful. They provided a thorough analysis of the coverage along with answered any questions we had. The rates are comparable to what we previously had, but slightly lower. We also received a discount for having another policy plus the option to receive deeper discounts with a monitoring device.

State Farm is has very low insurance rates. I think everyone should try State Farm insurance. They will like the lower rates. I will tell my family and friends about State Farm insurance. I know they will probably check out State Farm insurance.

Never had a problem with the company and they are very efficient and helpful. When I had my accident they sent an agent to my home and helped me all the way through anything I needed help with. If I didn't understand anything they took their time and walked me through it. The best was they were there for me around the clock.

Been very happy with State Farm. Price was cheaper than others I checked into and people who work there are easy to deal with. Always call back promptly if they can't answer phone when I've called. My premiums have fallen about 10 percent within a year.

I have been a customer of State Farm since I was fifteen years old and I am now thirty-two. They are wonderful and make my life so much easier. I currently have auto insurance, life insurance, and also homeowner's insurance through them. Having all of my accounts together makes my life easier and they have really good rates. I recently had an auto claim, my first ever fender bender and to fix the other person's car as well as mine was painless. They made everything so easy in a situation that was quite stressful. I hope to have them for at least another twenty years.

Both myself and sister have State Farm for our cars and a vacation trailer. Have no problem, always get good service. We get several discounts and have had no accidents in the last 3 yrs.

I have been with State Farm for Automobile insurance less than one year. They have met expectation in all instances. I have been with them for house insurance for 25 plus years. They are a good company.

I have had this insurance company for my auto insurance for a long time. They always seem to help me right away if I have had a car wreck or something else. Also they don't bug me on the phone wanting me to get different kinds of insurance. I only get a call maybe once or twice a year unless something happens like a car wreck.

Easy access to our agent. They call back with answers to questions and handle any issue professionally. We have not had any actual claims, but they have handled any changes to the policy and change of residence and address without any problem.

Every time I needed them for issues on my car they responded quickly and I never had to wait long for my money. They know me by my voice and are very personally. I would highly recommend them.

They have local agents just about anywhere. You can just walk in and they will sign you up or you can talk to them about your policy or pay your bill.

State Farm is a decent insurance company. A bit too expensive and too many of them clumped together. There are two in my town alone. They are great for taking in the money and a bit slower paying out if needed. They have good people who work for them and over all I am satisfied with them.

State Farm is a good reliable insurance agency. But I feel like they could do better to stand out instead of just commercials. I have used my insurance and had to pay a huge deductible for an accident that was not my fault. I don't like how they try and save as much money as possible by degrading car parts.

The coverage was good and the price per month was reasonable. The roadside assistance in the policy was really good also. State Farm gave enough coverage to assist you in the case of an accident.

Very quick with auto claims. Did not raise my rates when I hit two deer in one year. Great price for a great value, my representative cares how we are doing. They gave me a two free grocery bags for paying my bill in person.

Outrageous prices that never go down. Chiming from my patients who are members I trusted thru must be the best. When I had them I paid over $120 a month with clean record one car. I now pay that for 6 months same coverage.

State Farm has caring agents who will go above and beyond to help you find the best coverage not just for your car but for your house and life. They have good rates and don't drop you the moment you have to actually use your insurance.

I've been with State Farm since I was 17 years old. They have never let me down with any claim that I've had. Their rates are reasonable and you make monthly or bi-annual payments. I would high recommend State Farm to anyone looking for insurance.

They provide great coverage and explain rate changes. When I had a claim they handled it efficiently and effectively. Our agent is local and we can have direct contact with her if needed. We have been with her and this company for more than 10 years and have no dissatisfaction or reason to change. We bundle with our life insurance.

Always helpful and in touch with customers. The owner takes time to keep me abreast of any changes or editions to my policy and any changes that could affect my payments. When I need any kind of help they are there for me and treat me like a person not a number. And even though they are part of corporate America they are more like a small town company.

State Farm is reasonably priced and has been easy to work with. We have not used the insurance but there are several State Farm locations close by. It easy to contact State Farm using several different methods of communication.

We have used State Farm for 15 years. I love that we get to know our agent, and she takes the time to call us when she can do some modifications that will save us money. Luckily we haven't had to use our insurance in these 15 years, but I am confident, due to the relationship we have with our agent, that things will go smoothly if we have to use it.

I have always had & always will have State Farm! They have been amazing to my family & are always there when we need them! I have the same agent my dad has had for years & we plan to stay with him until he retires.

It is who my family has always used, so I signed up to. Local office and very helpful. I have only had one claim and it was handled quickly and efficiently. They are a family insurance office and have been in this area for over 50 years.

I love my auto insurance agent. He's always fast at answering questions over the phone or by email. I've never had to file a claim but I think that he would make it as painless for me as possible.

State Farm was extremely helpful when I had to make insurance claims. The workers I spoke with were helpful and informative. Got my money fast and everything was a good experience.

The experience has been generally positive. My local agent is always helpful in answering questions and providing me with the services I need. Office locations are convenient to my job, and my personal representative knows all of my different policies.

I have had State Farm for many years. I have never had a problem with them and my agent has been very helpful. I have not had to file a claim with them so I am unsure of that process. Their rates seem to be competitive.

I'm very happy with my insurance company, State Farm. Through the years whenever I've had a claim, they've made it a simple process to take care of my claim. Recently I switched agents from one city to another, and State Farm handled the transition for me, flawlessly. I'm a busy teacher and don't have a lot of time to take out of my schedule to attend to such matters. I couldn't be happier with them.

Prices are reasonable. Service on claims is speedy and excellent. Customer service has always been timely and very helpful. Would definitely recommend to family and friends. Love working with our local agent and her staff. It is great to not have to talk to a computer or be passed around to several locations. You talk directly to the person who answers the phone.

It is very average. I haven't encountered any problems with them. They are pretty responsive when needed. They are a little high price wise. I am thinking about changing over to a different carrier to hopefully get a better rate.

I have been a customer for many years and am quite happy with it. I have had only the very occasional claim but have been treated fairly. My agent and all of the others in the company I have had contact with over the years are great and make me feel like a valued customer. While my premiums have risen over the years, the increases have not been unreasonable and occasionally they go down instead of up. I plan to stay a customer.

My agent is very helpful and always makes me feel like I am getting personalized service. I feel like she is putting my interests first as she is always willing to work with me. I get fantastic prices that are the lowest I've found in my area.

Claims are done quickly. I have used them plenty of times for accidents and I have had personally had a good experience with getting in touch with the agents handling the claims. Claims are paid in a timely manner. Bundling insurance for multiple vehicles lowers insurance rates.

They have great road side service and their app is super helpful. I have a hard time talking in the phone and prefer to make claims via the app. I was in a hit and run and they were extremely helpful and understanding that I had no information on the other driver because they ran away. My claims have been paid out fast and the deductible stays low. Their employees are great, nice and their road side assistance is better than AAA.

I absolutely love State Farm Insurance. I literally started using them when I began driving at the age of 17, and I have never even looked into another auto/house insurance provider (and I am now in my mid 30s!). I pay an awesome rate per month, and it includes both my car and home owners insurance. I am a single Mom of two young girls, and I try to save anywhere and everywhere possible. With State Farm I don't even have to worry about trying to save, I already do! Any time I have called with a question regarding the insurance itself, or car accident questions, I got an immediate answer and absolutely loved their service. I recommend them to new drivers, and drivers that have been insured for years. I have never been disappointed.

State Farm has had amazing customer service for the twenty years I have been a customer. They provide consistent excellence from initial policy purchase, underwriting, and renewals to claims handling. I would recommend State Farm to anyone looking for automobile insurance.

In August 2015 I was hit in a crosswalk by a driver making a right turn on a red light and sustained injuries. Emergency vehicles were there, including the police. It has been four months now and though the driver has liability through State Farm, they won't cover my injuries. They said they would but then reneged. I have a head injury and spine that needs adjustments from a chiropractor. My Medicare doesn't cover this ("hospital only") but Medicare should not have to pay for this anyway because the driver's insurance is supposed to pay. If you go with State Farm, they may not honor your liability. Now I must contact the driver again and insist that he pay because State Farm won't. This is a very bad insurance company. Don't trust them.

Wrongly charged for five years, after told house and car from 2 people could not be combined. Then suddenly was blamed on agent's son making the mistake since he was new at that time.

My insurance company is friendly, quick, and thorough. They keep me informed with products and services to help me in my financial needs. I believe they have the best quality and the best customer service.

I have been happy with State Farm for several years. Just recently, I had to file my first insurance claim. My windshield was cracked and State Farm had a repair company in my driveway in less than 24 hours. The claim process was simple, quick and effective. I am very satisfied with the speedy response when I was in need.

Great customer service and good rates. Also have several discounts you can get, they also do life insurance and homeowners insurance. They also have banking services. They also give you the option to set up auto pay every month so you never forget a payment, you could also save by paying every six months.

Had my first accident almost a year ago and recently received notice that State Farm is dropping our auto coverage. Little if no contact from local agent. We had switched from an online agency years ago because we wanted a local person to be available to us. Don't even remember his name because we were switched between agents that quit several times. Paid the bills for PIP without hassle, but once the maximum was exceeded they sent a letter saying they ended payments without advance warning.

No major complaints except that they try to steer you to preferred mechanics. I have been with them for 20 years and am pretty sure I am paying too much since I don't regularly shop around.

I would recommend State Farm. I filed claims, got money, very professional and they reply quickly with great customer service. It’s a good company to invest in. I have been a customer with State Farm for 2 years and I probably won’t switch to anything else. I filed claims for vandalism to my house and my car and I got money in a timely fashion. I’m very happy.

HUGE rate increase after a hit and run on our car. Why do we pay these huge premiums, go for years with no claims and then get slammed? I think that all any insurance company wants to do is make a profit so they can pay the CEO and shareholders. I may need insurance, but I don't think any of them care about the customer.

The representative that helped me get started was extremely helpful! She showed me all the options I had for insurance and even got me additional coverage for my car that I didn't think I was going to be able to afford! On top of that, she hooked me up with a life insurance policy to bring my overall costs even lower! I am so grateful to State Farm for giving me peace of mind, not only when I'm on the road but everywhere I am.

The insurance company we had was State Farm. We live in a small town and they were one of the few local choices. They covered both our vehicles. We had an El Camino and a Chrysler 300 under our insurance plan. The agent we went through was easy to get a hold of in any situation we needed. The agent was also reasonable with our rates and explained many different options, coverages, and multiple discounts that were available. We stayed with this agent and company for about 6 years. We were pleased the entire time. State Farm insurance was easily available in many of the towns/states we visited. Was a good experience overall.

I have had this insurance company for several years and I have not had any problem with them. The one time we had a claim, it was handled very quickly to my satisfaction. This was after a hurricane and the company had many claims to handle and I was very happy with my adjuster who was from Alaska.

They were very nice, helpful, and friendly. I loved the agent. State farm was really cheap and offered me the best rates, compared to who I had before them. I was able to pay over phone, online and in person. They offered me the best rates.

Claims are easily processed and received. Have very competitive pricing. Always available to take my phone call. We have all of our insurance with State Farm. While on vacation we had a pipe in the kitchen break. Significant damage was done to our kitchen and our basement. They were quick to not only process our claim, they were of great assistance in helping us to find qualified professionals to repair the damage and replace the furniture and other belongings that we lost.

Good company. Nice people. Very understanding people. Getting insurance was very simple. The whole process did not take a long time. I was able to get my temporary insurance card around thirty minutes.

Good company with great agents and handles everything very professionally. They follow up and they pay claims right away. The premiums are reasonable and I have been with them for over 30 years. They have local agents and they are very customer oriented.

I have had Allstate since I was 16. My parents had it and handed it down to me and I've had it too now at the age of 40. I have had it through 7 cars and 5 trucks. Had a motorcycle once too. I have had renters through them too. I have had 6 claims with them and they was wonderful... Not all the claims was on my insurance and they was still wonderful... I would tell anyone I knew about them because they was great. I wish I could do it all the time but I can't. I've done got old and slow so now all I have is a truck to pppuuuttt around in, that way don't go to jail. You know going fast ain't good for you at all. I had a friend and that's all he did was zzunnn zzzuuummm here and there. He crashed time after time.

Prices are great for full coverage! A lot of mistakes on their part with who is covered in my policy. But, payments always come out on time and they do not try to add any extra fees.

Nice credit experience. Responsive company.

State Farm has always been prompt to answer our questions. They provide a thorough review of our insurance needs to ensure we have the right coverage for our family. When we have had to file a claim they have provided good customer service and have settle our claims quickly.

The agents in the office have always been very helpful with explaining what policies they have to offer and what would be best for me. Filed one claim and it was handled very quickly with no problems. If I have any questions with my policy they have taken the time to explain things I was unsure of to me. I have been with several insurance companies in the past and have not had the service I have had with State Farm.

I was pleased for the most part, coverage was good. A downfall for me was for my county or city I lived in if I needed to go to the office where my rep was it was a pretty far drive making it inconvenient at times.

I love it, they don't call and bother me trying to sell me something new and they aren't expensive. They are the best insurance I ever had. I appreciate the plan that I have and I will never change.

I transferred my auto insurance into my name when I came of age. My agent knew my parents' names from the moment they walked in door, and remembered mine on the second visit. She reviewed all my options and quoted the prices upfront. She help me setup my life insurance and other items that at the age of 18 I didn't know I needed to prepare for at the age. I now appreciate the guidance because now I would be paying triple the price if I were to apply for it now.

I have several different policies with State Farm. Whenever I have a question, they are quick to answer them for me and what I especially like is that they do not try to talk me into other types of policies that wouldn't be in my best interest. I recently had a child go away to college and they were very helpful in helping me to decide what was the best option for us to choose. I like the convenience of different options to pay, whether it be via mail, online, in person or over the phone. Their rates are comparable too!

I have used State Farm for over 5 years now and am happy with their service. I switched from another company, and found State Farm's rates to be competitive. I've met with an insurance agent in office at times but am able to do most of my business with them online, which is what I prefer. While I would may shop around soon to ensure the rates are still competitive. I am overall happy with my State Farm experience.

A State Farm Insured member hit my 2002 Escalade while it was parked in a parking lot. After the accident they left the scene but there were customers coming out of the store and got the license plate number of the vehicle that was involved and reported it to me. They stated they tried to stop the driver but they refused to stop and continued on their way. I called the police and they came and made a police report. This was reported to State Farm who has for over 1 1/2 years refused to pay the claim. I did contact GEICO who is my insurance carrier and filed a claim with them. Their rep came and made an estimate of the damage which I reported to State Farm. They have a copy of the claim and also a copy of the police report. They stated their client refused to return their calls so there was nothing they could do. They also stated they spoke with the father and he said the driver told him I hit their car and ran.

The local reps for this company help with saving money. They are good with settling a file claims as soon as possible. They are easy to reach by phone and local offices. Their rates are reasonable and fair to the consumers. They value you as a customer and treat you like family. They are easy to talk to and reach by phone.

I had been with State Farm about six years ago when the broker decided to retire. I was notified by the new broker that he would only be handling fleet policies and no longer servicing policies with just one vehicle. I went to Allstate. After five years with Allstate, my rate went up so I shopped online and was quoted a lower premium with State Farm, so I contacted State Farm.

State Farm Insurance has been the most affordable and convenient option for us when it comes to auto insurance. They were also helpful for us in refinancing my husband's vehicle. The only issue we have had is that our payment is set up on auto transfer and sometimes comes out late.

Very good coverage. Great price. Wonderful and helpful customer service. Our broker has gone out of her way for us many times. Always lets us know when change is coming, also lets us know there are other options.

I haven't needed to use it so far but the rates are better than the others I was comparing it to. They are there when you need them and can answer any questions one may have. From what others have told me, they are fast at answering claims. I am very content with their service.

Personal service is exceptional... they take a personal interest in me and my insurance needs. Exceptional service and easy to contact via telephone or internet. They are competitive in pricing products that they offer. They offer immediate funds for any claims submitted.

I have had State Farm insurance for 2 years now. It is ok with me. I have not had a claim yet but it is a great company. I have told friends and family about it. The rates are great. I can't say enough about this great company I have. Will not change for no reason.

Always willing to help me get the best rate and file a claim when an accident happens. They are friendly and knowledgeable about the insurance industry. Reliable, thoughtful and caring.

Not the best response for accident claims. Seems like no one in the office knew what the previous person we talked promised. Disappointed with that entire experience. I called our insurance rep to ask about rate changes and never got the promised call back. We do get the statements regularly and insurance cards on time.

I love the company. Agent recently dropped the ball and neglected to add a car on that I requested be added to my policy, then he wouldn't accept responsibility for it. However, we have always received top-notch service from the company.

I have not had any problems with State Farm, as far as setting up my coverage and monthly payments. The agent does a annual review of my policies and makes any changes I want, and recommends change if she feels they will be beneficial. I have only had one accident and it was the other person's fault, so when I contacted my agent I was directed to the right people to take care of the problem. The other person had the same agent as me, so that made things easier. They repaired my car rather quickly, and furnished me a rental car while mine was being fixed. So I am pretty satisfied with mine insurance company for now.

State Farm they are friendly, helpful and cheap. I had an accident last year that was mainly my fault and they were so helpful and polite. The process including all the paperwork was handled by some great people. After my accident I thought I would be dropped or at least rates go up but they did not drop me and my rate did not go up more than a few dollars. I have had State Farm for 5 years and I strongly recommend them!

After moving back home I, unexpectedly, had to purchase a new vehicle. I tried several insurance companies based on referral from family and friends. None of the companies I received quotes from seemed very interested in working with me to find just the coverage and rates for my budget. However, upon first contact with State Farm, they were more than willing to assist me. They worked with me, tirelessly, to find just the right rates for my budget.

They are okay, however. After I was without a car for over a year and regained another vehicle, they wouldn't take me back because of the lapse in time. Other than that I have no other complaints on their services. It was always pleasant dealing with State Farm. Any questions I had were always answered in a timely fashion. I would still recommend State Farm over any other insurance company.

They treat me as though I was family. Also they do what's good for me and my budget. Any questions I have they answer me right away. They are very friendly and knowledgeable employees. Whenever I need help, they are right there. After losing my husband a year ago, my agent came to the memorial which was held in my house. This was last August and I had a payment that was due in November and another payment in January. He paid those two payments for me, which I thought was very nice of him. When you need towing or a car rental you get it right away. I've been with them for over 20 years and will never switch to anybody else.

The rates are reasonable. They work with good repair shops, and are prompt to pay for repairs. The repair shops like them, and know they can get pre-authorizations quickly. They have also talked to the repair shop to help me with options to pay my deductible. My agents and office staff are very friendly, efficient, and resolve all questions and answers. They mostly know the answers when I ask, but tell me the truth if they need to look it up. They give me options, and try to save me money while giving me what I need.

I have received great service from State Farm. They are friendly and helpful. They have given me the best coverage for my money. Besides car insurance I also have renter’s insurance and by combining both I received a large discount on my renters.

The staff at my agent's office is amazing! They know me when I call and it is a very personable environment. I know I can contact them with any questions or concerns that I may have.

They help me with everything. I have rental and two cars insured at a decent price. Claims are handled fast. Would highly recommend them to anyone looking for insurance. They are always available to talk to which is something other insurance companies can always say.

I love State Farm. They are on the more expensive side. BUT, I have left them before to try other companies and I always come back to them. They take care of their customers, without any hassle.

We have had them for years. Local agent. Helped with lower rates by having our kids take a driver's course when they first got their licenses. Good experienced agent. I would recommend for all your insurance needs, not just auto insurance.

I have been a loyal customer for 10 years and have never had a problem with State Farm up until this month. I have been given a notice of non-renewal based on my credit history. I pay my insurance on time so I am flabbergasted as to why they care about my credit history which is average; however, I recently took out student loans and am a full-time college student. I believe this is the reason they said my credit history. Then my driving record, I have been in 2 wrecks in my lifetime (far apart too) and a couple traffic tickets (in my lifetime) but that's it. I'm completely shocked to the level they have gone to.

I have been a State Farm customer for 25+ years and have had a very good experience up to this point. Presently the policies I have with them are Homeowner's Insurance, Life Insurance and Automobile Insurance. However the reason I have had a good experience with them is probably because I have never had a reason to file a claim. HOWEVER when my auto policy comes due I will be shopping around this time as I feel they could give me a better rate, especially since I have multiple policies.

The agent we currently work with is very friendly and contacts us regularly to make sure we don't require any changes. I wish the company was priced lower, but overall we're satisfied.

I generally have a negative view of all insurance in general. So getting a 3 star review from me is pretty good. Never had many issues with State Farm. Just high rates is the only negative. If the fender benders I have been in but not caused they have been very in communicating with me and the other insurance company. So in that sense it have been a positive experience.

I've had this insurance company for a while now. Can't complain and I'm very much happy with everything! Never let me down, excellent service and coverage at a reasonable price! Customer service are always there to help!

They are increasing the price each time and there is no reason why it is either. We haven't been in any accidents at all nor have we been pulled over, but each year, the prices keep going higher and higher.

I had a leaky toilet from an upstairs bathroom that resulted in substantial damage to several rooms in my house. I contacted State Farm and they sent out a water mitigation company to review the damage and dry up the water. They estimated the damage to be at over $10,000 but you only give me a check for $6200. Of that $6200, I'm still responsible for paying $2600 to the water mitigation company. Even with the depreciation that is allowed, the numbers still don't add up. I had to borrow money from a family member to get the work done, otherwise my family and I would be walking around on floors without flooring and would still have holes in our ceilings. The damage took place on October 1st and the work was completed near the end of November. That is ridiculous for a company with State Farm's reputation!

The customer service is impeccable. They're always very helpful. I have used their road side service before. They arrived in a timely manner, and were very helpful. I would highly recommend State Farm to friends and family.

LOVE having Statefarm as my insurance provider. They always help me in times of need. I chose them because I get in lots of accidents and they help every time. I've never been dissatisfied with their work. They come on time and their customer service is also impeccable.

Slightly high on premiums but always there when you need them. Very friendly, diligent, and helpful. Thoughtful and thorough, I have always had good experiences with them. Had to leave them after many years for a more economic solution since I got married and was growing my family.

I have been with State Farm for 16 yrs. They have been wonderful to work with. They offer competitive rates and awesome coverage. We have never had any issues when submitting claims.

I've been with this insurance company for almost 50 years. Anytime I've had a claim, they paid promptly. My insurance rates are a lot lower than other companies and I have guaranteed coverage no matter what.

It’s a very good insurance especially, their customer service since they always go out of their way help their customers with politeness and professionalism. Even though I've never had a claim they always come to me to give me advice and offer me many of the other options they may have for their customers, something other insurance companies never do for their customers. They also have very good competitive prices with real good payment plans. Overall I give State Farm an A+.

We have had State Farm insurance for at least 10 years. They have always been very responsive when we have had questions. They were not the cheapest option out there, but you get what you pay for. I feel like they have good customer service.

My insurance agent has been very personable. I like our insurance, we have full coverage at a great rate. Our insurance does decrease by a few dollars every couple months and it has been very easy to bundle in our homeowners insurance as well.

I have had State Farm for 20 years and they have always been helpful and informative. Some people feel I can get cheaper insurance elsewhere but I am happy with the service I receive with State Farm. They are knowledgeable and a well known company that no matter what state or place I am I can get the help I need. The rates are decent.

I love the State Farm insurance rep. He's always looking for ways to save me money and he even reminds me by phone when a bill is coming up and is always a great thing. As a single mom caring for a 13-year old son as well as taking care of my 60-year old mother I just sometimes airhead it.

Overall it is a decent service. They will try to get out of paying if you get in an accident just like any other insurance company. Some of their employees can be rude but that is expected with insurance agents I guess.

I have had a super experience with State Farm. They are fast with claims and ensure that everything is handled to my satisfaction. They also follow-up frequently with me to see how else they can help.

I have been with my State Farm agent for 36 years. During that time, I have had to use the insurance only a couple of times. The time for processing the claims has been quick and thorough. I have had no problems at all. While the cost may be a little higher than some companies, my state of mind in having this company has been very satisfying. I am very satisfied with State Farm. My agent and his associates and will keep this insurance.

I have had State Farm for about 40 years and have found them to be very reliable and fair. Their service has always been more than adequate and sometimes it went beyond the call of duty.

Great service with no hassle. Responsive and efficient. Reasonable cost with considerable discounts. Agent is easy to contact and helpful.

This is the first insurance company (kudos to the broker, not the company) who has made having insurance smooth and seamless. They look out for me, make sure I have the proper coverage and handle all of my concerns.

Always there when needed. Friendly service. Very knowledgeable. Coverage is good and they are responsive when needed. Always has the appropriate answer to questions.

I have been with State Farm Auto Insurance for over 15 yrs. I choose State Farm as my auto and fire insurance. Their prices are very reasonable. I got into my first car accident approx 5 years ago. I was so scared I didn't know how the claims process worked at State Farm. I immediately called them after the accident and spoke with a very nice representative. He took the time and patience to explain to me about the claims process and where to get my car repaired. They handled the claims in a matter of days without any problems.

Geico is too expensive and not what it used to be but State Farm is great! Gave me a lower rate for being over 60 with a clean driving record. I would recommend State Farm but not Geico.

The price is ridiculous... 3 vehicles one liability only. We have good credit scores over 300 a month... No wrecks, no tickets... That's my biggest gripe!

When we have any reason to make a claim on our auto insurance we absolutely never hear from or have any contact with our local insurance agent. He never calls to see how we're doing, if we survived the crash, or anything to do w/ it. We have no contact unless we call him. He could have at least contacted us to see if we are okay.

First problem was State Farm has been taken over by another company with very little notice to customers. It's like a big secret no one has any idea where this company has come from or where they are based or anything about them. A big secret to the consumer. Then after 47 years with State Farm I had two small accidents, both less than two thousand dollars within three years. They take away my six star rating and move my rates right to the top. Both accidents were on icy roads and no charges were given by police due to the conditions of the road. It was so icy the police lady fell while investigating.

We have had State Farm insurance in Jackson ca. for a few months now and I can't say enough great things about them. Chandra is our contact and she is always friendly, personable, professional and ready to greet you with a smile. We have our auto and home insurance through them. I can't think of any other company I'd rather be involved with. I highly recommend State Farm. The coverage is second to none.

Claims handling has been very satisfactory. Any interaction with the agent has been good. Only time there was ever a problem was on a towing claim, but they did come through on it. Other than that, everything has been quite satisfactory.

The agents never give the correct info, every time you are transferred to someone else. I'm not sure why they have local offices as they are not helpful and misinformed.

Did not have any claims but it seemed each year our coverage got less and the rates went up. We have had no traffic violations or claims. This is not the way it is supposed to work. We dropped them and went with someone else.

I ask why my rate was so high when I retired in 2012 and relocated to MS. I had mention to them that I do not drive 7,500 miles a year. I don't work when I do travel, I fly. I get a rate reduction and six months I get a bigger rate increase. I never had an accident or a traffic ticket. I was told that was due to disasters that happen in my area.

We have been with State Farm Insurance for our home, autos, and some personal Insurance for over thirty (30) years. On one small claim on my wife's car that had a water leak around the windshield seal, State Farm claimed that this was not covered because it was listed under routine maintenance. This was pure B>S>. This was 20 years ago. Our Insurance Agent Retired and State Farm split up the customers and added another office. Why in a town of less than 15,000 do we need another office? Just another way to up our Insurance cost. I am seriously contemplating changing companies.

This is a company I respect, and customer service excellent, but I never in 20 years needed any claim, so cannot evaluate that.

I switched from another major company based upon a cost comparison. I've found them to be competitive, and my agent helpful in explaining changes to my policy, as well as any modifications I've needed to make.

I have been insured with State Farm for 30 or more years. I have not had an accident in all that time, and I have not had a moving vehicle violation in all that time either, so perhaps my comment here is not as valid as someone else that has had to deal with insurance on the level of "claimant". Still, when I call State Farm I always get good service, and good follow-ups when a follow-up is needed. As for pricing, other companies have quoted me far more than I pay now with State Farm. One thing I hope never to have to test is this: I was told that with my driving record, and having been with State Farm for so many years now, if I did have an accident my rates would not go up because of it. All in all, I have no intention to leave State Farm, even if a different company were to offer lower rates for the same type policy.

Never had a claim in 45 years with this company. Rates don't go down though even with this good record. Agent reviews coverage and cost each year if I ask.

I have had my Insurance with State Farm over 40 years. I have had 2 claims during this period. The Agent I had (Texas) at the time was excellent helping me get claim settled. The Agent I have now in Colorado has been just ok. I bought an RV and contacted them to add it to my policy. I had to call a few times to get it done, and finally got a copy of my card, by fax, 2 weeks later.

I have had State Farm for over 30 yrs. Never had a problem. Only had one accident that wasn't my fault so there was no question in who was getting paid. They are always very friendly at the office I deal with but when you are a good driver you could have that experience with any company. I also have my Renters Insurance with State Farm. I have received quotes from other companies but State Farm was either the same as theirs or lower so since I have been with them so long, why change?

My daughter and I were rear ended two weeks apart. State Farm Claims told both of us that we had to contact the other insurance company and figure out how to get our cars fixed. Isn't that what I pay them for? I didn't get any assistance until I contacted California's Dept of Ins and filed a complaint. Then they took control but would never return my calls. My daughter worked with the other insurance company. Once the cars got fixed, I moved my whole family to another insurance company.

I insured my car with State Farm because the local representative seemed friendly and helpful until I actually purchased the policy. Even though I specifically asked for roadside assistance and rental car reimbursement, this was not added to my policy until months later, conveniently after I'd had a collision with a deer. Towing the car somehow was at my own expense, and the State Farm approved repair center didn't bother to look beyond the exterior of the car before determining the cost of the repair. In all it was to be an 8-day repair, with some parts on backorder. The rental car, for which I had to pay out of pocket, cost more than my deductible. The best part is that State Farm then stated that my hitting the deer was an at-fault accident for me, which would increase my payment by nearly $90 per month.

I honestly cannot comment on experience filing a claim because I haven't filed one in the 5 years I've been with State Farm. It gets kind of boring when you haven't had anything on your record in 20 years. State Farm has provided reasonable rates and better than average in-store customer service.