State Farm Car Insurance Reviews

I have only had to use my insurance for my automobile once in the 15 years I have been with State Farm. I am happy with their low prices compared to other companies I have researched. However I do not have a lot of experience with their payout in case of an accident. At this point I am satisfied.

Provides great coverage with reasonable rates and a local presence in our community. Local office of State Farm is nearby with knowledgeable employees and open hours that are acceptable.

They are always there to help. When mom got into her accident they took care of everything and in a very timely manner. When I bought my new car I called them, boom, within a few min proof was sent to car dealer.

It has best competitive quotes and prices for auto insurance or any other type of insurance you might be needing. I have an agent that to my belief he knows what he's doing not like others. They really care about their customers' well-being.

State Farm gives reduced rates for multiple insurances. The staff wherever I have lived have always been very friendly and gone out of their way to help. They also do not increase your insurance for one accident.

I like their rates and service. I have a great agent that is very helpful and knows about my needs and sees that I am taken care of in the best way. I have gotten other quotes from other companies and I chose them for all the reasons listed above and will continue to keep them as my car insurance provided. It is close to my home and has a great website if I wish to go on it. I had AAA and they were terrible in their rates.. They quote was the best thing for me. It was something I could afford and could get help of all kinds from them at any time. That is, if I had any problems, which I have not had for the last 2 years.

I was considered at fault for an accident where a driver rear-ended me at a red light and had my premium and rate raised. This is not fair, and I'm very angry because of this. I don't understand how the company came to the conclusion that it was my fault.

The company has been steady as a rock. They handle inquiries timely and are good to deal with for many years. The agent isn't very helpful, so make sure you get one you enjoy. I am fortunate to not have had many claims, but the one I had was handled quickly.

Great price, good customer service. Prompt response to inquiries & claims. I have been with them for over 10 years & will never switch to another insurance. I have recommended them to several people.

Their service is reliable and like a good neighbor their customer service representatives were quick to give examples of the company's coverage. Offer this great service at a competitive rate. Thanks to their wide selection of discounts for virtually all types of drivers. Offers a convenient app, which makes filing claims and getting help quickly.

I am very happy with my experience in using State Farm. My agent is wonderful, very helpful and I wouldn't use anyone else! Thanks to them, they made the transition of changing companies painless and worth the time. Thank you!

I don't like that they don't offer as many discounts to its members and other insurance companies offer better discounts and auto rates. When I tried asking for greater discounts for being a customer they said they can't offer me a better rate.

I had an accident in which I total my car. My local office was fair in how they treated me but as I was reviewing my policy I found that only my wrecked car was showing as part of my policy. I called my local office to check on why my truck was not showing as part of my insurance premium and I was told that they had cancelled my policy for my truck because of an too many claims? I was not informed in writing or verbally that my policy was cancelled so my wife and I had been riding around with no insurance coverage on our truck!

I have bean involved in an accident with a STATE FARM insured in September and after a month I have got no answer. The waiting time to talk to customer service is always over 30 minutes for you to hear that they are investigating... Don't be fouled by ads. STATE FARM IS NOT THERE FOR YOU!

I have been a very happy customer of State Farm for over 35 years. In that time period I had one incident, while my vehicle was parked on my property, a tree fell on it from severe winds. I called the local agent on a Sunday and I was able to speak with a live local person. They assured me the damage was covered under my policy. I was able to have genuine replacement parts used to repair the extensive damage to the front of my truck. My rates did not increase due to the claim I made. I am very pleased with my local agent and the staff at the office!

I greatly appreciate the helpfulness of my local agents, but my policy keeps going up although I haven't had an accident, etc. That frustrates me to no end. But my local agents are good folks. They have always been extraordinarily helpful and I am grateful for that. I went through a divorce, and they were wonderful in helping me separate out our policies. I'm not sure I could find better agents, but I wish I could find a more reasonable rate.

Apparently loyalty is a one-way street with State Farm. I began with State Farm Auto Insurance 24 years and 3 months ago without lapse. Long story short: I had 2 very small fender benders and one single car accident in the snow over the course of a few years recently. The last time I had an accident (or even a speeding ticket) before that was 15-20 years back when I was a kid. I missed a couple of payments recently due to medical issues and being hospitalized. When I came out I was informed that it was 2 days past the point I could back-pay and keep my coverage. I had been dropped and they refused to even quote me for a new policy. Apparently I even had something called "guaranteed renewal" on my policy but that didn't help. They have made an already difficult situation much worse.

I've only ever used State Farm and I've never had a problem with them. The one time I got in a little fender bender they were very helpful and understanding over the phone. Of course all auto insurance is rather pricey, but I get good coverage for the decent amount I pay.

I have had them forever but have thought of looking elsewhere. I know that this carrier is a little more expensive but I have never had a problem getting things paid. Plan on looking around though. I just prefer a local agent because I like to go to the office and talk to a person face to face if I have a problem.

Been with State Farm more than 20 years and have not had any problems. Insure 2 house and 1 car and have not been able to find a better rate. Always friendly and helpful. Made several claims throughout the years and have never been denied. When situations arise you'll have peace of mind knowing you have State Farm.

My SUV was hit and totaled this year and State Farm were very helpful in all aspects of this accident. They arranged for a rental, found out in less than a week that my car was totaled and sent me my money as quick as they could.

I have been with them for many years and I have no complaint with the company. The agent just call me for renewal or to tell me if is any change to the policy. I have made claims and they are fast and fair settlements.

I had the pleasure of working with Aaron while attempting to get car insurance. He made sure to take the time necessary to insure that I received the proper insurance at the best rate possible. After being given the run around by other agencies I had started to lose hope in actually finding insurance that fit my budget. I made the call with low expectations but was pleasantly surprised when Aaron listened to my needs and responded quickly and with results that were exactly what I had asked for. I had a time crunch of just a few days and a budget of less than $100. Aaron didn't hesitate or try to sell me anything extra. He answered all of my questions and gave me options at different price and insured levels. I would recommend Aaron at State Farm to anyone looking for new insurance or maybe just insurance to replace the already existing.

I've been very happy with State Farm. They are very thorough and really tailor insurance to my needs. I feel like I'm a very important customer to them. This year my insurance went up and I'm paying an extra $120 a year. I didn't add anyone to my policy or get into an accident. So that price hike is why I didn't give them a 5 star rating. Otherwise I would have.

I was quite happy with State Farm insurance for nearly fifteen years. I used them for all my cars and my house. Then they decided to drop us or raise our rates after one at-fault accident. We are still arguing this and our agent is being helpful but it's been frustrating to say the least.

Our insurance agent Steve ** has always answered our questions/concerns and takes the time to do so, not rushing us. We love that! He also recommended ways to cut our monthly payments down when needed.

I found the rates at State Farm to continuously climb despite being a good driver with no incidences and automobiles that were older vehicles that did not need full coverage. The discounts that were offered were vague and difficult to obtain. The agents were pushy and rude trying to sell products that were not needed. One particular item the agents tried to sell me on over and over was to allow State Farm to refinance my existing car loan. Even after repeatedly saying I wasn't interested at least once a month someone would call and ask to quote me a new payment.

I've broken down many times and State Farm is always there to help. Their customer service is always amazing and they go above and beyond by calling after your tow is supposed to have arrived to make sure they actually did.

I have never had to contact my insurance company. The only contact we have is that I pay them so I can legally drive my vehicle. There is nothing more to say. I only have insurance so I don't get a ticket for not having it.

It's reasonable. They've helped in the insurance department. They have had their problems though by charging too much for the auto insurance and then had to rectify the situations. But either way they are my insurance company. We have multiline policy and that gives us a discount.

I know the agent. They take care of our auto, home also kids insurance. I also have a couple of business and they provide insurance. They keep me up to date on all the financial products and even try to give good deal to my employees health insurance and retirement needs. They call and see how I am doing, send birthday, Christmas and all holiday cards... I always stopping by to see if I need something. When my store was robbed at gunpoint the agent came down to see what happened and if everyone was ok. Also when someone broke into the store he came down and see if we could cure the problem and we did with bars. So, it is nice knowing the agent.

They have reasonable prices. I've never had to do an insurance claim but I have full coverage. I have had them for over 5 years now. I really can't complain about them. But I also can't really say anything extremely positive since I've never had to file a claim. Their website is fairly easy to use.

I have had State Farm insurance since 1963 and have never got another estimate from another insurance company and am very happy with the same insurance agent since 1963. Many insurance companies have tried to get me to get a quote but why when I am perfectly happy with what I have.

Love the customer service. Great rates which was way lower than the other insurer we had. Great discounts. Have used them for renters, auto insurance. They check my insurance every renewal to see if there is ways to save more money on my policy.

I have been with State Farm Ins. for over 50 years. I have and have had auto ins., home ins, renters ins., RV ins., and boat insurance. I have not had many claims, but they have been totally helpful and accommodating. The claims process has been very simple and the process time limited. They have always worked well with other insurance companies and everything has been expedited easily and fast.

Very good. They have been kind to me these years. I'm always open to new suggestions. I have been with them now for 5 years and they have always treated with the respect I deserve and when something happens they never hesitate to help.

State farm use to be good at one time. I've been with them for 17 years and they are not committed to their customers. They will give you barely any coverage and want to charge you an arm and a leg. I moved from one state to another and had full coverage on my car in the prior state for 55 dollars a month. I move to another state and they want to give me only Bodily Injury and Medical payments for 62.00 dollars a month???? And then they wanted to bill me for two month, really people? Apparently they could not just transfer my info over and keep it all correct. Way disappointed.

My home received hail damage from a storm this June. From the initial call to receiving the final payment everyone at State Farm was a pleasure to talk to. They informed of exactly how the process was going to proceed and followed that up by doing exactly what they said. Having to deal with customers during stressful situations in my work I truly appreciated how effortless they made the entire process for me. My last contact was with a gentleman by the name Of Bill ** in the claims department explaining how I should be receiving my next payment on the claim. He walked me through what I should expect flawlessly. Thanks to all the other people whose names I did not mention that led me to want to write this review!

State Farm provided a quick quote turnaround and was by far the lowest quote I received. Customer service is excellent. I would recommend State Farm to anyone. They handled all of the cancellation issues with my previous insurance provider.

Great job. Customer service winning quality and caring people make this a great company both in and out of need. In addition great rates make it an even better option. The service is second to none.

I know the names of the employees in the local branch where I have all my cars insured and home. When I call they know me and can get to the information requested and begin to work on my request. They take time to explain the situation and suggest alternatives if available. I feel they are working for me and they want to keep my business.

I have received excellent service since I switched my auto insurance to State Farm. The agents always checked to see that I was receiving the most discounts for my coverage. When I had claims they were handled politely, professionally and promptly. I would definitely recommend State Farm.

State Farm is extremely difficult to reach when you actually have to utilize the coverage you've been paying for. They pass the buck and don't care that they are doing you a disservice. They don't care about customer loyalty or what impression of the experience you take away.

I have used this company for over 40 years. During this time, I've filed several claims for auto window damage and homeowners (water damage from polybutylene pipes). Each claim was handled expediently. No problems or delays were experienced. I am very satisfied with their overall service (e.g. great customer service).

Very good, easy to talk to and very understanding in all situations. They are very helpful letting us know about different items. They are very compassionate about matter or concerns you may have to talk about.

The reps are great people very friendly! I love how quick and easy they work through my problems! They always seem to be behind you 100%, they have never failed me! I love State Farm, I would recommend them to anyone who needs insurances!

State Farm has been wonderful! I have been in one auto accident and they handled my claim quickly and professionally. I was able to choose the body shop that repaired my car and State Farm took care of the rest! It was so easy! They have convenient office locations all over and great office hours.

We have always had excellent customer service and anytime we need help they have been there. When I had my accident they took care of everything and even called me the next day to see how I was. If issues arose they were there to take care of the issues.

I've had State Farm for ten years, and have had to use them for claims for accidents that were my fault, and accidents that weren't. State Farm treated me like a human being, and took time to answer my questions and walk me through answers that I didn't understand or agree with. They explained all of my coverage, and even offered me benefits related to income loss, and rental car deductible payments that I didn't know I was paying for.

State Farm has great automotive insurance rates, great automotive insurance plans and excellent customer service in the branch offices, claims areas and general customer service number. I've used them for over 30 years and I highly recommend them.

My husband and I purchased our insurance through State Farm after receiving quotes from other companies. The sales rep we worked with was kind and patient, and made sure we understood the coverage. He also bundled home/auto policies to save us money. I would definitely recommend!

My agent has met with me in person and made suggestions to improve coverage and reduce costs. As changes have occurred in my lifestyle and commuting, my agent has worked with me in line to make substantial reductions in my costs and accurately reflect my coverage needs.

My family has had State Farm Auto for almost 10 years now. Reps are very helpful and easy to get in touch with and price is good compared to what other companies offer. We have also had the same rep for years, which makes it more personal. He even went out of his way on his off time to help me with an issue I had.

I loved it a lot you guys! Keep up the good work! I was so happy with my auto insurance. I thought I was in church. You guys really make me and my car happy. I will be with you guys for a good while. I really love your service and your company.

They have excellent customer service and will assist you with any problem you may have with your policy and they will even see if they can go lower on your rates. They allow flexibility on your policy due date like if you may be a day or 2 late with payment they will make allowances if you have good driving record and a good payment history. They will also compare with other companies to see if they can get you the lowest possible rate.

I really like State Farm. I have been involved in a couple of accident over the past few years. Neither were my fault, but State Farm stepped right up to help me get paid by the insurance companies of the people that ran into me. In addition, several years ago my husband was hit by an uninsured motorist. His vehicle was totaled. State Farm paid us in full for his vehicle. State Farm is friendly, fast, and great to work with. I highly recommend them.

Pretty easy to deal with. Was familiar with my adjuster. I liked the fact that my agent was very prompt. He made me feel like a priority. They also did not raise my rates despite the fact that I had a red sports car.

Always good to work with. Eases fears of filing any claims and answers any questions efficiently and quickly. Easy to read bills and easy to pay online. Rates are reasonable and good within this market.

My agent is very friendly and takes an interest in me as a person. He seems to do all he can to get me as many discounts as possible. I do wish that my payments were less but it is a pretty good value for the money.

State Farm has been my company for many years. I have a great agent and can depend on this company to provide me with great service and always be around when needed. I have had claims before and got the best service from the adjusters, claim reps and quick payment for medical, car replacement and house claims were given the top priority and I was really impressed. I have been offered cheaper rates by other companies but when I researched them I found that they paid claims slowly and cut corners on those claims so I probably won't change companies until I die.

I have been with State Farm for a little over two years. I have not needed to file a claim, but the rates are great and the customer service is fantastic. I reduced my monthly insurance payment almost in half by switching to State Farm, and now, I have an actual human being I can go to if i need help with a problem.

I have been a State Farm customer ever since I learned to drive back in the 1980s. They have dealt quickly with claims and are easy to communicate with. It costs a bit more, but there are many opportunities for discounts which make their price comparable to other companies.

I have always gotten great customer service from them. They are a lot cheaper than other companies I have used before or priced within the past. Easy to add/remove vehicles. I would definitely recommend to others.

State Farm is helpful, loyal, has great claims processing and dependability. They are speedy in providing coverage and can do it over the phone when you, perhaps, are at the dealer buying the car. They feel like a trusted friend who is looking out for you and their rates are highly competitive and reward good driving.

We use Shelby from State Farm and she has always been easy to work with. We have never had any problems with State Farm and look forward to staying here. State Farm is number one in our books. They will always be a part of our family. Good times had. I look forward to staying with them. They are number one. State Farm is awesome and so happy to use them.

We have been with State Farm for a long time. They have taken really good care of us and we really like our agent and his staff. We have never felt like we need to go anywhere else. We have not had many claims but when we have, they have been very fair with us and have resolved issues quickly. We have never felt the need to change because they have done well by us.

I have been with State Farm for 10 years and they have always done everything they can to save me money. Anytime I need help with changing my policy or just have a question about my policy they have always been very helpful and quick to respond to my needs.

State Farm supplied me with a competitive rate and friendly, professional service. They customized my coverage to give me the best rate possible that fit my needs. I worked with a local agent at no extra cost.

I love my insurance agent. I also love the company he works for they are so great! I have never had to file a claim through them but know if I would have to then it would be ok. They are flexible with a low monthly payment.

My experience with my auto insurance has been pretty good so far. They offer free towing and deductibles on accidents. I've never once had an issue with customer service or the monthly payments I've had to make.

So here is my experience with State Farm Insurance. I had a person that had State Farm Insurance hit a SUV that I own. It was parked on the street with nobody in the vehicle. The person driving the vehicle was obviously at fault so the claim went through State Farm. When the adjuster looked at the car I was told that they would not pay the $1,000 claim because my bumper already needed to be replaced. I was beside myself because to the best of my knowledge there was absolutely nothing wrong with my bumper.

Been a member of State Farm for years. I appreciate that they don't do late fees and they are very accommodating if our payment is ever late. Trustworthy and reliable auto insurance company.

They rock. It's one of the best insurance companies I've ever heard of and I'm glad I have a policy with them for my own insurance. They give me no hassle and take care of everything to the point where I don't need to be involved in the annoying parts of the process, but I still have my coverage taken care of by my provider.

They treat me like a valuable part of their family. They work hard to keep me updated on any changes or benefits. The rate of my insurance has held study. You feel like a person not just an account!!!

State Farm's policies are unfair. They hold tickets from years past on your record. They dismiss your policy without prior notice and leave you scrambling for new insurance. Their reps are not friendly and not willing to work with you. They treat you like you don't matter.

Pretty good experience. Would like the prices to be better and not constantly rising for no apparent reason. The salesman get back to you pretty quickly and are good about answering your questions and being very friendly.

State Farm is a great company. My parents had it growing up for their car and home (and they still do). They have no complaints. Neither do I. So, I'm keeping the tradition alive.

They are very transparent with their reasoning for pricing, where it requires very little guessing or assumption. Clear, unambiguous language with bill and purpose to price. They are very proactive sending out new info on rate changes or things I can do to potentially lower my premium. They send out new bi-annual cards far ahead of expiration.

I have had this insurance for about six years now. They have always done good by me. If someone ask me I would recommend. They do what they can to find the right policy that fits you. They give you choices of pay options.

State Farm has great customer service and reasonable rates. We haven't had any claims with them in the years we've had them so I can't speak to that regard. I always find the person to answer the phone very personable. And they have several different payment options that are very convenient for me.

I have been with State Farm for over 20 years and carry full coverage on my car. I have an agent who works for State Farm Ins. Co. only. I had one minor accident a few years ago which was my fault. I was on vacation away from my home state. I called my agent as soon as the Police Report was filled out and advised him of the events as they had happened. He assured me that he would take care of everything as soon as the other party's ins. co. contacted him. My car was not damaged and my premiums did not go up. My windshield was cracked by a flying rock from a truck in front of me twice during different years.

They offer me the best rates and any claim I've had has been processed quickly and to my satisfaction. The one time I've needed them for a disputed claim, they were by my side the entire time, and took the time to gather the facts and resolve the issue. I've never had a problem with them in the 22 years I've been a customer.

Rates are high. My daughter was in an accident and we had no difficulty processing a claim. Her car was repaired. I don't like having to show proof of grades all the time for discounts. If yours has good grades, that usually doesn't change.

This company is very helpful with your insurance needs. They take the time to listen to you then they ask questions to make sure they have all the information correct. Your insurance agent deals only with the State Farm company so they know all the in and outs of how this company handles their insurance policies. If you ever have a claim all you have to do is report it and they take care of all the paperwork and get your vehicle fixed as soon as possible. I would recommend this company to anyone that ask me about it.

Stayed out of the way unless I really need them. I don't really contact them, nor do they solicited me for anything. That's what I like. They provide me what I need which is basic.

Getting ready to drop us because of too many claims. After all the years we have been there. They even counted our claims like towing. That dropped our house and both cars even though it was only one person wreaking not both of us.

The agent has ridiculously messed up our insurance payments many times since we started with State Farm just a few months ago. Further we didn't get the coverage we need for our cars at the cost promised. I'm not enthusiastic about State Farm right now.

I've always had a very positive experience with this company. They gave me the lowest rate for my car insurance and the agent was very kind and seemed to be concerned about my needs and questions.

It was hard to find anyone to insure me after I had 2 accidents within a 2-year time frame, but my agent worked with me to make sure I was covered and able to get to work. He also suggested an option for a discount, which was the monitor that tracks your good driving. I appreciated him taking the time to not only make sure I wasn't driving without insurance, but that it was something I could afford each month.

I have been very happy with State Farm. I have been with them for almost 20 years and have never had a problem. They are very friendly when I call to make payment and when I was hit they were very helpful in getting everything taken care of.

I was looking for affordable insurance and Jessie told me that if I pay 359.00 for 3 months that after 3 month my payments will go down to 218.00 a month so I agreed. On the fourth month I received a bill for 311.65 so I called their office and asked to speak to a manager and they gave me the runaround. Finally guy named Jose got on the phone and I explained to him what Jessie told me and he told me quote, "look man I think you should get your insurance from somewhere else." I believe that what the employees in that office committed fraud.

Although my mom is actually the one with the insurance, my car is also insured through State Farm and I think that it is a great company. I've been in one accident since using State Farm and they were so helpful with the entire thing. They sent someone out as soon as possible to access the damage and I was given enough money to pay for the damages. Overall State Farm is a great company to work with!

I been with State Farm for a little over five years now and I love this insurance company. The pricing is reasonable and I even located from state to state and transferred my insurance with ease.

I've been covered by State Farm for over 40 years. Their agents have always been extremely prompt and helpful whenever I've needed their assistance. Their coverage is more than adequate while their prices are reasonable. I've been approached by other companies who offer me less coverage at a higher price point. I would never consider switching to another company.

This company handles my auto and home insurance. Recently, I was in an accident that resulted in hospitalization for myself and my passenger. State Farm agents helped me navigate through the process of dealing with the insurance company of the other driver who was at-fault. The other company was reluctant to pay and without the help of State Farm agents, I don't know how I would have managed.

I have nothing but good things to say about my auto insurance. They function as my auto insurance and homeowners insurance. They're always available and happy to answer any questions that I have.

They provide very fast responses. I have a very attentive agent who is friendly and helpful. Every time I call them for any sort of customer service, I always get great service. I would definitely recommend them to anyone who wants a reliable company. They have very fast claims response as well.

Love it. They are very nice and respectable. I'd refer this company to anyone. I think everyone would enjoy using this company. More people should use this company for their insurance needs.

Agent very helpful and explains things thoroughly. Had problems in the past with our original agent and we just recently switched and are much happier. Filing claims have been very easy. Customer service reps are very next care and helpful. Would like it if the rates wouldn't increase every time that you file a claim.

State Farm is a really good insurance. They work will with me and my team. If you are there anyway. I am a beautiful person. I am a little while, so I'm sure it was great and we are not a big difference between what I have to be BLACK. I will have the right place to start. If I could see it as an option for a long day at a very nice, I will have the right place to start. Process is going on with your family, friends.

Very helpful and cheap. I was a young driver with a DUI, they still got me a low price. I was able to afford 2 vehicles at full coverage. There were different payment options that fit my income.

It has been a good experience. The staff is very polite and helpful when you call. The only downfall is that the price could be a little bit cheaper. I have had insurance through this company for about 5 years now. We also use this company for our house insurance because they are such a good company.

They offer excellent coverage, good pricing and 24 hour customer service. If I am late with a payment, it's ok, they will work with you. I love my local agent. I do not have anything else to say of how satisfied I am with them.

It is a great insurance company. They have always gotten my car fixed in plenty of time and always considered of how it was done. There is not enough words to say other than State Farm is a caring company.

I have been insured with State Farm ever since I got my driver's license almost 13 years ago. I have only needed to file a claim once, when I was broadsided by another vehicle. The ease of filing the claim and getting my medical expenses covered was great. I felt like I knew the agent personally, and he understood my needs as someone recovering from a pretty serious accident. This was almost 10 years ago now, and while I've shopped around for a new insurance provider to potentially save some money, the personal service I was provided by State Farm has prevented me from switching providers.

I have had a good experience with State Farm. I feel that they are a little on the pricey side, but most insurance today is pricey. In the past a deer ran into my Jeep and State Farm worked with me and made sure my vehicle was covered and taken care of as quickly as possible. I also like how I have had the option to make two payments, rather than one large payment, lately.

I have never had a problem with State Farm. When I hit a deer on the highway, they took care of recommending a garage that would handle the repairs and a rental car agency (the cost of which was mostly covered by my insurance). I paid a deductible, but my insurance premiums never rose due to my accident.

State Farm has always provided the coverage within my policy with no teeth pulling involved in the claims process. All of my agents have been knowledgeable and willing to get me the best coverage at the best price possible. They have also been extremely friendly and caring of my needs when I need to use my coverage. Overall, State Farm is a strong insurance provider.

They provide the service I need but I think that I'm paying too much. They don't really lower the rates much. I am thinking of switching. I am generally happy with their service but I want my costs lowered.

I've never had a ticket or an accident so I've never had to "use" my auto insurance. However, every time I have called State Farm with a question they were very quick to find me an answer. I always feel like a priority when I call their office.

The State Farm company has always been there to help me when I need these help. I always get fast return call with answers to my questions. The State Farm Insurance company has always helped me very fast and professional when I was on an accident without any haste. Whenever I think of looking for any kind of insurance I look at State Farm first. If State Farm can not help me their insurance agent always directs me in the right direction to get the help I need to fix me insurance problem.

I have been with State Farm for 4 years and would recommend them to anyone! Our agent is great and always finds the best deal for us and looks for ways to save us money. Our agent is also very knowledgeable and easy to reach. State Farm has great auto coverage for a great price.

My local State Farm agent are so helpful and friendly - if there is anything I need, they always answer my questions. I get great prices and I have been a customer of State Farm for close to 20 years.

They keep changing my rates. Without any real reason as to why. Even though both my husband and I have had no citations or accidents. I'm looking into switching in the very near future.

My husband and I have loved working with State Farm. They are friendly and personable which we really appreciate. Their rates are phenomenal and they are available whenever we have any questions or need to change any of our profile info.

Pretty good, hasn't gone up much with tickets. Reasonable cost. Had a few accidents worth this insurance but still cost is ok. Had Geico as well but I feel like this is a better insurance company.

I'm satisfied with my insurance company although I am looking around for alternative companies that can offer comparable coverage at a lower rate. Currently I'm at the maximum discounts my company can offer so I can't go any lower with them

We moved from Ohio to Alabama and State Farm was very accommodating. They were very timely in responding to our requests. The pricing was very fair. The agents were very knowledgeable and cordial.

My agent has been very helpful. My agent is always available when I need help. He is usually prompt in responding. I've never had an issue in getting answers and he is patient in explaining insurance to me. I never have discrepancies in my bills and I don't feel like I get taken advantage of as a customer. My agent tried to get me every discount I could possibly qualify for so that is something I appreciate.

I've used State Farm for over 25 yrs. I've ALWAYS had nothing but positive experiences in dealing with them. I recommend them to anyone looking to make a change for the better! AND you will get the best rates among all the others out there on the market - and THAT is important!

Affordable insurance with pretty good coverage. I used to have Geico and for the same price a month I get better coverage for my brand new Scion. I also am happy with my agent. He is very friendly and takes time to explain so I understand what I am paying for.

The cost of insurance is affordable and I get discounts for good grades and being a safe driver. If there have been any damages to the car, State Farm has done a great job at sorting it out and helping. It is very simple to contact a representative for information as well. I am very happy overall with the service I have received from State Farm Insurance Agency.

Most of the time they are pretty good. I think the rates could be lower when you have everything with them. They were talking about dropping us when our girls were younger and had accidents. We had been with them for over twenty years with no accidents at all with the highest rating but when the girls had a accident they threatened to drop us.

I like the personal service I get from my agent. They are always very helpful. I have only made one claim on my auto insurance and that must have been at least 20 years ago. I was picking my son up at camp and he and his friends sat on the hood of my car for a picture. When they got up the hood was all dented up. The insurance agent took the claim right away and sent me to a good auto body shop for the repairs. I was very happy with their service and attention.

I am satisfied with our auto insurance. We have had to file one claim. Our car was repaired and our child's car seat replaced. We were satisfied with the outcome. Our rates are acceptable for the two cars we have insured.

I have had no issues. I have been with them for over 20 years. I like this company and they are comparable to others. State Farm is good insurance. When I had an accident it was covered and taken care of immediately with very little hassle and I had a rental to drive.

With State Farm Auto Insurance, we have been satisfied. Whenever a claim has been filed, it has been handled quickly and professionally. New insurance cards arrive on time, and our rate is acceptable.

It's been very easy to be a part of State Farm as a whole. My parents have been there for years and eventually it went to me. I was searching for insurance for awhile till I thought of State Farm. Clearly they are the front runner in the insurance world of this country. State Farm has been around for a very very very long time and I don't see the company going away any time soon. Just look at their track record, they are far superior compared to other insurance companies like Progressive.

I had a minor accident in a rental car. Before renting I checked with my State Farm agent who assured me that my policy covers rental. Yet while renting in Florida I was advised by the car rental agent to purchase supplemental liability which I did. I reported properly the accident to State Farm and car rental. Had two conversations with State Farm claim office, reporting all the details including the fact that I purchased extra insurance. The State Farm claim agent suggested that the extra insurance will cover my deductible. On their request I emailed the car rental agreement and the accident report.

I first found State Farm online and it was very helpful and informative about what was covered and even offered custom coverage made to suit my needs. When I went in their office everyone was very friendly and my quote online was saved in their system. I was not forced to get anything I did not want. Thank you State Farm!

A little high on the price and they think a front wheel drive four cylinder sedan is a sports car which it is not. When I have happened to be in trouble they are there, which is nice.

I actually just switched to State Farm. The agent has been very friendly And helpful as he has helped me switch over. I was unhappy with the service I received from my last auto insurance company, and I really didn't like that they kept raising their rates. State Farm is giving me better coverage for just a little more than half of the price. I'm also excited that they automatically include roadside assistance. I feel like I am better protected and saving money now that I am with State Farm.

I have been with State Farm for over 20 years and I have been satisfied with their coverage and response to claims. My agent recently retired and I thought about changing companies but I'm glad I didn't. My new agent went over our policy and saved us money as well as reducing our deductibles to $0, even on my teenage son's car. I am happy with State Farm and the coverage and personal touches they provide.

I am a life-long customer of State Farm. I have never had a problem dealing with them, and am completely satisfied. The agent who took over when my agent finally retired has continued offering the same good service, advice, and assistance I have come to rely on over the years. I have had just a few claims over the years, but I know that should I need to use their claims service, things will be handled quickly, efficiently, and fairly. I don't even bother checking rates or coverage with any other companies, because I already know I have the best coverage for me already.

My insurance provider is always attentive to my needs and answers my calls right away. Whenever I needed something they're ready to go. The price is reasonable. I never feel so not unprotected.

I have had no trouble whatsoever with this company. I fell behind two payments and they understood and kept me on their records. I would recommend this company (State Farm) to anyone looking for good auto insurance. They listen to you and are very knowledgeable in the business.

Haven't had a claim in over 20 years. Have not had much contact with them for many years. We just pay the premium when the notice comes. Don't know if they are competitive or not.

Car was totaled several years ago and bought a new one. They gave me a fair price for it and I can pick the deductible that is right for me. Pay it by the half year so I pay a lump sum instead of spreading payments out which is better for me.

Had State Farm for over a year. Bought my son a different car (4 door hatchback with a small non turbo 4 cylinder engine). Had been paying $75 a month for him and his car. Went online to pay my bill, $225 a month!!! Called my agent and they had no idea why. Our family has no ticket, no accidents, no claims. They claim it was a rate increase. Our car insurance was $250 last month. Now it's $489!? How do they stay in business? By ripping people off. Warn your friends and family. Shop around. There are better companies out there.

State Farm has good, competitive rates. Their customer service is second to none. Whenever I have a question or a concern, my question or concern gets answered quickly and honestly. I like doing business with State Farm Insurance.

Been with them for over 10 years and everything has been on the positive side. See no reason to change, if it is not broken do not fix it. My agent reminds when I should be making changes in my plan to help me save money.

True to policy and fair price for coverage. Reps are very knowledgeable and helpful. Never had a problem with them. Open 24 hrs a day. Compared many and for what the coverage is and the cost they were the best out there. I have many family member who use them too. They offer many plans for everyone's needs.

They provided adequate car insurance. Covered all accidents, but price kept going up and up and there were other companies much lower so we switched. They gave some good benefits for my daughter when she first started driving to lower her initial cost.

Great service, there when I have needed them. Overall great company. They offer home and auto insurance and give great rates and offer extra amenities that one may need such as rental insurance.

Pretty good. The beginning was rough but the guy turned out alright. I'm glad we were able to come to a fair price for my vehicle and get me insured right away. Thank you for allowing me to post this!! At the end it became a hassle and the guy didn't want to help me anymore. He began to mess my payments up and then they would go up and way up.

State Farm has always been the insurance company of choice for my family. We recommend them to friends based on our positive experiences we've had in filing claims and our overall satisfaction in our agent. We are able to speak to our agent's office and love our annual policy review of coverage.

I have had State Farm insurance for 23 years. Our agent is very helpful and always available to us. My experience with the claims department was also a great experience. Claims have always been handled quickly. I would highly recommend State Farm insurance to anyone. The Insurance premiums are very reasonable as well.

State Farm Auto Insurance are wonderful. I have been with them for over 10 years and had no problems with them at all. Also have renters insurance with State Farm. I used to have 3 cars insured with State Farm. Also had my house insured with State Farm.

I have had State Farm insurance for over 20 years now. I have always found their rates to be comparable. Their customer service is excellent. I have never had any issues and would highly recommend this company for any insurance needs.

State Farm has been quick and easy to deal with when we've actually had to use them. We've only used once in the 5 years we've been with the company and they were fast and communicated well.

My experience with State Farm has been a great one. They are truly the greatest neighbors you can find. They are much cheaper and more effective than other insurance companies. 2 tickets I received this year were cleared by them. Like a true neighbor, State Farm is there. I watch commercials. I've seen stuff.

I never ever had an issue with them, even when I forgot to pay my bill one time, they let it slide. They're giving me a great rate, thanks to the fact that when I got my first car when still in high school, I was added on with my parents' service, but even now on my own policy, it's still very cheap!

I have had this insurance for about 14 years. I am very happy with them. Their rates are not too expensive. The coverage is good, and thorough for the times you need them. I would definitely recommend them to friends and family.

They are one of the cheapest auto insurance in my location. The problem is if there is a problem. They are hard to contact. They are not on your side. They try to milk the most money from their customers. They don't have good customer service with private emails and make fun of you. State Farm is rarely there and they are rarely on your side.

State Farm is a great insurance company and all of their agents are extremely helpful and go above and beyond their jobs. They always do what they can to make sure their customers get the most discounts and lowest rates possible at all times.

When I bought my first new car, as 1968 began, I also changed insurance companies. I got much more coverage at a lower price when I made the switch, and I've stuck with State Farm since. I never have any problems with them, and they give quick, efficient, friendly service.

They have been pretty good. The only time I really had a problem with State Farm was when they told us our life insurance plan was no longer offered and tried to convince us to get one with less coverage that cost more money. The other thing I don't like is they make you do direct withdrawal. You should be able to write a check every month like any other bill. We've never had to make a claim and they find ways to give us a bit of grief every once in a while. Overall though I'll stick with State Farm.

State Farm has a wide range of insurance to bundle with your car insurance which can help keep monthly costs down. They also always let me know when I'm eligible for another discount. I have been with them for eight years (3 vehicles later) and never have had a complaint. They handle claims diligently. Maybe more expensive than some others but in a fair price range and the customer service makes it worth it. Don't foresee switching insurance companies.

Agent very helpful in get all discount for my policy. And very great for teen driving. Its offer very affordable for teen than other company. Offer variety of services, like banking, home, life insurance. But if you buy German car of like that rate can go up high coz they said part to replace to be expensive. Some other company can be lower coz they count on safety features on vehicles. That's disappointed for me.

I've been a customer of State Farm for 16 years. They always provide me with excellent customer service whenever I need to update my policy. Whenever I get quotes from other insurance companies, State Farm prices always comes in at the lowest.

They are very helpful in making sure is taken care of after an accident. Even when not knowing who caused the damages, the repairs were easy to set up and rental car was quickly taken care of.

State Farm has been with our family for more than 30 years & always provides us with competitive pricing while meeting our insurance needs with home & auto. When we talk to other friends about our plans, it usually beats what they currently have. It's awesome having a good price with low deductibles. We love State Farm!

Very respectful to my needs as a customer. Helped me when I needed help with a claim. Able to settle with the other person very quickly. Made friends with actual people that worked at the office as well.

GEICO has been VERY helpful. I switched from AAA to GEICO and they helped me through the whole process from start to finish. It's very user-friendly and we do every online if necessary. If I ever need anything they have a 24-hour phone number I can call, ask my questions and get answers.

It was a very easy process and a decent price. I have not needed it for any claims yet so I can't review much more than the convenience of obtaining it and the affordability. The discount for packaging with my rental insurance is nice. I also like the auto-pay feature. The couple times I have had problems logging into my account, the customer service reps I have called have been very helpful.

State Farm is a very good company. I don't have any complaint for State Farm company for claim company pays me money. State Farm has low premium and I never have any problem. They have installment program so I can pay them by installment.

Great customer service and very affordable. They have been helpful every time I needed something or only had a simple question. No questions from them that wasn't necessary. Multiple policies that I could choose from and discounts that I was eligible for.

State Farm has always been concerned when we have needed their automobile insurance services. Their first question is - "Is everyone okay?" Then claims are handled with speed and ease. We haven't used their services a couple of times.

I recently switched to State Farm. The quoting was made easy. I was able to speak with a live representative in a local office within an hour. After finishing the quote, I was able to have my insurance information within the week. Very helpful and patient with all my questions.

The prices were reasonable and aside from a local office that refused to return phone calls when we tried to add additional insurance policies, like life... I would recommend them to people.

Day to day dealings have been great and questions are answered quickly. However, I have filed 2 claims and the ease of the process was easy at first. Meaning filing the claim was easy, however, trying to get answers about certain parts of the claim have been more challenging. Though I like State Farm, I am considering switching back to my previous insurance company for the ease of claims and having certain features automatically covered.

Pretty solid; I feel like their agents try and make a personal connection and are there to help. There may be cheaper agencies out there in the world but I feel safer with them. And it's usually a good deal!

I was paying through the nose for car insurance. One day I received a call from a State Farm agent who offered me the same coverage for $96.00 a month. I jumped on it and before we were done she added Renters insurance. I don't know how she got my name and telephone number and I don't care. The price is right and the service is outstanding. They are very easy to work with and so helpful. Best change I ever made!!

I've been with State Farm since I was 16. I'm 33 now and they have always had my back when I needed them. I will always remain loyal to people who do the same. Their agents have always been on hand when I had a question or needed anything. The service is great and their online site is very useful. I value them.

I chose this insurance company because they have a local office in this small town. I've received excellent service so far. I have not had a claim yet but expect all to go well if I do.

We've never really had a claim, except a back window broken. But they were more than helpful in getting it fixed and it didn't cost us a dime. Discounts are good, and have been with them for years.

Is a great insurance agents. Never any problems with my claims. The agents are kind and very knowledgeable of all the policies and all their provisions. They make it a fun experience and easy to pay the bills. They are professional people at all times.

I have always received great customer service when calling or sending an email to a representative. If after hours someone gets back to me in a timely manner. They are always helpful, answer any questions that I may have regarding any policy that I have. When shopping around for rates I found theirs to be the best for what type of coverage I am looking for.

I have never had any issues with State Farm. They are always helpful when I have questions. When I was in an accident they went above and beyond to help me. They replaced my son's car seat fast.

State Farm is very helpful in assuring that all of their clients needs are taken care of. They also provide immediate assistance. They are very credible! I believe they value customers as people who want to be taken care of like they would their own families.

Worst company ever. I got hit by a car, guy who did it tried to leave the scene of the accident and give me cash to not call the cops, but I called them anyway. He then lied to State Farm that I hit him and left the scene of the accident. WHY WOULD I CALL THE COPS AFTER I WAS HIT AND THEN LEAVE THE SCENE OF THE ACCIDENT? I know why, because I didn't--he was lying. There was a police report. I have footage as well from my phone. State Farm didn't even bother to call me to listen to my side of the story, which was the truth. Without even talking to me, they found in HIS favor and TOTALLY SCREWED OVER A VICTIM OF A CAR ACCIDENT. VERY rude and uncaring on the phone. Do not go with them, they do not have anyone's interest in mind except their own!!! Rude in particular: Lynn and Cindy from Team C.

State Farm is available 24/7. The agents always available and make sure your questions are answered. My local agent is very friendly, helpful, make it about me and if something changes or is about to change he lets me know right away. I get discounts for being a safe driver, that's a bonus in my book. I wouldn't pick any other insurance. I even have home owners insurance and that is also discounted.

Very friendly and helpful rates were fair as well. Never had any problems and even when I lapsed they were right there to help me. Agents were knowledgeable and experienced and always there when you need them. No complaints.

The agent that I used for many years closed his office, and I was assigned to a new agent. I use them for both my car and condo contents policy; which few insurance provide now in Florida. I like the monthly payment plan option; however, the rates continue to climb with little or no explanation. I would consider another insurance company with lower rates if I could get a monthly payment plan and coverage for my car and home.

I have moved several times in the past 5 years and State Farm has always been on top of their game as far as transferring vehicle information and obtaining new homeowners insurance. I also was very satisfied when I had to make a claim on my roof due to hail damage and they were there immediately to help replace my roof.

I have always had this insurance. They have been supportive when I was involved in traffic accidents. Even though my monthly payment increased, I think State Farm has the best interest of its customers at heart.

State Farm has great rates, which is my main reason for using it. I've gotten in a few accidents while under their coverage and my experience was always pretty hassle free. I also felt like the increase in my rate if an accident was my fault was reasonable.

State Farm insurance is ok. Not very best but with the price I am paying is ok. Not very good but fair enough.

I have been with State Farm for over 15 years. Although I am happy with State Farm, I do shop to make sure I am receiving a fair price. For the coverage I have, there's no comparison. They are quick to pay claims and always available to answer questions. I don't anticipate leaving State Farm any time soon.

State Farm has always tracked me down or finds me so that I pay my premiums which I have no problem paying. And I've been with them now for 36 years and I'm ready to walk away. 23 years ago I had two auto accidents and every time I had to call claims, there was a problem. But because the other driver in both accidents were at fault I ended up retaining an attorney who told me bottomline to stay away from State Farm Claims. Since I've been with State Farm my entire driving life of 36 and always paid my premiums on time and in full and now that my van has been stolen and a claim was submitted and the van recovered, I've been asked stupid questions like the tow yard was asking me for proof of insurance and registration. "Excuse me but the van was stolen and the proof of insurance and registration is in the van and you have the van. Just go and get it out of the van".

The customer service is always great and I have never encountered any problems with my insurance. I would highly recommend this company to anyone looking for reliable services. They take the time to ensure you are getting the best deals and best service! I have been with other companies before whom do not compare to the level of customer service that State Farm does!

Their cost is very low for the amount of coverage they provide! They are very friendly and work hard to make sure their customers are happy and satisfied! They also work hard to fight for you in any insurance claims made against you!

I have had a great experience with State Farm and my current agent. They've done their best at finding me the best rate possible. I have a teenage daughter, so insurance is necessary yet expensive and I appreciate them helping me as much as they can.

State Farm was able to get me the car insurance I needed without the high cost. The agent I spoke with was very helpful and cooperative, and I now have sufficient insurance to cover my needs without anything extra or unnecessary. I have had no issues with contacting my agent and the process for getting a quote and purchasing a policy was headache-free! Fortunately, I have not had reason to file a claim, but I am sure that when I do, it will be an easy process with clear communication between my agent and I.

We were in a car accident which my vehicle was totaled 6 months ago. State Farm helped us every step of the way! They called to check on us, clear instructions with what to do, and things were done in a timely manner.

State Farm has been a good insurance company since I haven't been in any wrecks or filed any claims. However, they are very expensive for not filing any claims and I will soon be switching. They continue to go up on premiums for no reason and I want to go with a company that rewards for no accidents or claims. I think that having a good defensive safe driving record should be rewarded with something other than going up on premiums for no reason.

We have been with State Farm for about a year now for our auto insurance. We received notice that our policy was not going to renewed due to too many claims. We've had three claims in one year so let's look at those. In October of 2014, while sitting at a red light, an individual turned into my car. He accepted full responsibility from the start. In April 2015, while stopped at a red light, a drunk driver barreled into the guy behind me going at least 45 mph. Sadly, he carried state minimum insurance at $10k. In August, my only at fault accident, was when my husband backed into a car in a parking lot. Minor damage. According to State Farm that is too many claims and they will cut you regardless of fault. I will make sure to never recommend State Farm to anyone and I will publicize their shady policies everywhere. Goodbye State Farm. You suck!

I have never had any issues with State Farm and their friendly staff is helpful with all your auto insurance needs. They always go that extra mile because they value you as a customer.

I am very happy with my insurance company and the price that I pay for insurance. I hope my statement help someone to put the right insurance for their needs. Thank very much. This nice.

Very considerate and helpful. Easy to add another person to the policy. I am very pleased with my experience with them and I would recommend them to others. Very nice office and well spoken representative. My whole family uses this company and we have had only positive experiences.