State Farm Car Insurance Reviews

I have been with State Farm insurance for over 30 years. I have NEVER had an issue with them. Pay my bills on time and have insured many vehicles and homes over the past 30 years. So now in my senior years I have decided to travel and stay a bit in places to find out where I want to retire. I am lucky that my work has taken me to a few states in the past year. The problem started when I rented an apartment in Oregon and got rental insurance. I was HARASSED for about 2 weeks with phone calls with agents calling me wanting to know what I was doing with the house.

I recently switched to State Farm because the price they quoted me for my premium was less than what I was paying currently. I paid for half my premium upfront. When I went online to check my account it said it was still in the underwriting process. I called and the rep said sometimes it takes a couple of days. I checked back a week later and realized they raised my premium without telling me. I called to cancel and to find out why I was not notified that my premium would be increased. The rep I spoke to said he would cancel and refund my money.

I have been a member for over 30 years with no claims. I had a moving violation in Sept. 2014, ever since that my insurance doubled! It went from $68.00, to $126.00. I was told this was because of the moving violation and that I had moved in the past year and a half. I can't believe moving would make my insurance go up $25.00 a month, and the difference was for the moving violation. I definitely would not recommend State Farm, they treat their long term customers like crap! I definitely will be looking for another insurance company and if you want loyalty from an insurance company, don't pick State Farm. The longer you are a customer, the worse they treat you!

My daughter was taking her daughter to school on 2/22/16, and this woman hit her car, stunned it around, hit her again. My granddaughter hurt on crutches. My daughter cut in face, mild concussion and State Farm took the woman statement and determined it was my daughter's fault. She said she didn't stop at the stop sign. How would she know that if she hit them and adjuster determined by the woman statement. No they stop creep out and she was speeding and hit them twice. They was rushed to hospital. He makes a conclusion by her statement without looking at the police report. There was witnesses that seen the woman hit them. I'm filing a report against State Farm Insurance co adjuster for accident on my daughter’s claim, and reporting a fair investigation!

State Farm is a horrible insurance company. Me and my wife were violently hit at 50 miles per hour. The other driver ran a red light and admitted fault to his insurance company and police. My wife had severe bruising all over abdomen area and was taken to hospital. We both saw doctor and chiropractic and we both have a herniated disc. We need to take injections in our neck in future. We have 14k in medical bills and 9 months later State Farm only wants to pay for medical bills and no pain and suffering and pay for our injuries. They are a horrible company that refuses to compensate us fairly. Looks like the lawyer is gonna have to take them to court. A lawsuit against State Farm is the only way we will ever be treated with dignity and respect.

Not happy with their cancellation system. Have been with State Farm for over 30 years. Our teenage son is now considered high risk because of two traffic violations so they cancelled him. Was told they only insure premium drivers so we cancelled everything (home, jewelry & auto) on 2/19/16. Their system adds one day to ensure no lapse in coverage. I assured them we were completely covered on 2/19 so they could use that date. Didn't budge. They also took the monthly premium out of my checking account 3 days after I cancelled. When I called about it, they assured me I would get a refund check for the days not used. I asked if it would be from the 19th or 20th and she said 20th. This is truly unacceptable. It should be from the 19th. I am an adult and very capable of determining my cancellation date. I tried locating an email to the corporate office, but didn't find anything.

Was involved in auto accident in which the other driver was at fault. The other driver was insured by State Farm. I submitted all the appropriate paperwork in a timely manner however, almost 10 months later, they have not paid any of my medical expenses. I call or fax information to the agent and they do not return calls.

I have been with State Farm for over 25 years. The problem started when after many years of one car drove in summer one in winter. When I would call to take car 1 off car 2 would be put on. This had been done for several years. I ended up in a hail storm and hydroplanes into a Jersey barrier totaling my car. Thus finding out at that point they had taken car 1 off failing to put car 2 on. Instead gave my kids 2000.00 car full coverage. They REFUSED to make good on their error leaving me with pax and driver medical bill.

I've been a policy holder for 30 years, averaging one minor claim per decade. When my current agent failed to communicate basic information I complained to corporate but got nothing beyond a robo-email acknowledgement. Any company that cannot pick up the phone to listen after collecting mid-5-figure revenue over a 30-year association DOES NOT DESERVE YOUR BUSINESS.

My husband and I have been customers of State Farm for over 15 years. We had 5 cars and our home covered by them at one time. After 15 years we file a claim on our home owners policy due to our house having lightning run through it and ruin many appliances/TV's etc. They decide immediately to drop us after that. They really stand behind their customers!! NOT!! So glad to move on and away from them. Will tell EVERYONE I know to never use them!!

Have had State Farm Insurance for over 40 years but last year they blamed my daughter for an accident that I don't believe was her fault and then they said there was damage previously. I have pictures and I tried on 3 occasions to talk with them. In so many word they basically called me a liar about the previous damage. Now I have high rates for 3 years - Thanks A.J., you're finished, time to take out the trash and find a good company.

I paid a week ago today for insurance to be reinstated. Well my payment just processed this past Friday but I still am not reinstated with insurance. I've been with this company for about 4 or 5 years. I am thinking about calling telling them I want my money back. It shouldn't take this long - didn't take but few minutes to take it out my account.

Drags feet getting claims paid. It has been 3 months with no dispute who was at fault. They still have not paid hospital bill that is going into collections. They do not do what they say they will do. I feel I am being forced to retain a lawyer just to get this over with. This is a crooked company that has no concern about financial hardships they place on families who do the right thing. Shame on them.

My fiance had a accident in November of 2014 which was not his fault after State Farm investigated it. He also had a couple minor accidents after that in which we were informed was below the limit for our rates to go up, and then we get a letter from State Farm that they are dropping our policies... WTF. State Farm are you really out there for profit instead of making a good name for yourselves? I have done business with State Farm for at least the past 15 years and this is how you treat your clients??? State Farm you suck and will never do business with you again and I will make sure this word gets out!! Very disgusted!!

State Farm Review: I have had auto insurance through State Farm for most of my life because my parents had State Farm on all of their cars and house adding the Million Dollar Umbrella for extra protection and assurance. Well let me begin, I had an auto accident in 2009 where I was struck by an uninsured driver. She rear ended me at a low speed but caused some back and neck pain which I had treated by the local chiropractor. After completion of my care I was left with a sore shoulder. Upon MRI of the shoulder it showed that was having some degeneration that required surgery.

I am an international student from China. I am a currently student at University at Buffalo. My car was broken down in the US-219 Hamburg, NY, 14075 on Friday afternoon around 2:00. Then I called my insurance company "State Farm". They sent a towing and towing my car to 252 Main Street Hamburg, NY, 14075. Then we did a second appointment on Friday evening around 5:00 pm. We scheduled the towing service towing my car from 252 Main Street Hamburg, NY, 14075 to Auto Max (1871 Hertel ave, Buffalo, NY, 14214) by 9:30 am, February 13, 2016. At that point, I could have my car fix by that day. And I only have one car, so that I could drive to school and pick up my wife. After I did the towing payment through State Farm. I got a receipt shows clearly request.

They just didn't help me at all. I made a claim then I sold the car just like it was so I never had the need to use the claim. And I called back to cancel my claim so I could get it erased from my record, and they told me that that wasn't gonna happen. That the claim was already done and even closed. So now every time I try to get another insurance my payments are higher because of that claim that I never even used .

I had auto insurance through State Farm through my parents, who had been customers with State Farm for 40 years. Over the course of 40 years, they insured multiple cars, a boat, their home, and their life, paying premiums I'm sure added up over the course of 40 years to a small fortune. They have had, in my 25 years of life, few claims, and even fewer significant claims. I was insured myself with them for 9 years paying $1,300 a year in premiums (that's right, $11,700) and only one claim worth $1,500 (a gross margin to State Farm of $10,200, or 87%).

I was in a vehicle with my friend in June of 2015 and he is a current customer of State Farm Insurance and he caused a car accident. I told him about my injuries and he said to just file a claim & that he had to worry about himself so I hired a lawyer and filed a suit against State Farm. It had been 8 months and they just NOW told my lawyer what his limits were and then my case had to be settled. It has taken them over a month to tell me that they are sending my check to me so I can resume the medical costs of taking care of this injury I have received from this wreck!!

I purchased a car in mid October of 2015 from a car dealer and got my car insured right there thru State Farm. This is in New York. 2 weeks later, I was called by the agent at State Farm and asked for several forms of proof of residence. I sent them in. 2 weeks after that, I received a letter from State Farm stating that my insurance was being cancelled 11-19-15. I called the broker and he told me that it was because I had not provided enough pieces of proof of residence and I needed to send him 2 more before the cancellation date (which was 4 days later) in order for him to submit it to the underwriting department. I asked him again what else I could possibly send, having already submitted several documents of proof of residence. The broker told me he would speak to his manager and get back to me. Calls to his office over the next several days were not returned.

Don't be suckered into having State Farm as your insurance. I had them for my truck and as soon as someone hit me (wasn't even my fault) they dropped me. Homeowner's was so expensive, someone just hiding behind a name and nothing more!!

My parents have been customers of State Farm for decades, and my ex husband and I were able to get coverage with their agent based on their relationship despite his sketchy driving record. I have maintained my coverage with the same agent since my divorce and have my homeowner's and auto insurance through State Farm. I've never had to file a claim, but the cost of my insurance has regularly been lowered to reward my clean record. My parents have had to file a couple of claims due to hail damage and have had great experiences. When I was shopping for homeowner's insurance when I purchased my home, they were by far the lowest quote. I would highly recommend.

A client of State Farm rear-ended my car at a stop light. It has been 23 hours. I have a police report. I asked for a car to get to work since I do not want to endanger my family, myself or other motorists by driving a potentially damaged car. After 4 contacts with the company I was told that they would do nothing because "liability had not be determined".

I have been a customer for State Farm since 1984 and have religiously paid them each and every month. I pay them for insurance, which is a gamble on their part. Each time they insure someone's home or car they are gambling that the premiums I pay will be all profit. If indeed I need to make a claim, well guess what SF, you lost the bet. I made a claim regarding some strong winds had pushed over my fence recently. When Hurricane Ike came through a few years ago, SF lost their shirt and then decided to discourage the average person from making claims by doubling the deductibles for wind damage. So they told me that out of a $4200 claim they would pay $290. Nice work if you can get it, huh? So, unless you have monumental damage to your home like it was blown away into the next county, don't bother to make a claim. I am now shopping for independent carriers.

My car was damaged by a flatbed truck carrying a backhoe on its trailer; when the truck passed by me, rocks and dirt sprayed my vehicle. But the issue is I contacted the company of the truck and was talked to like I was beneath them. I had to get take them to small claims court and was awarded a third of what it cost to fix my vehicle. Now they are taking me to superior court to keep from paying that. I am from a small town name Thomaston, GA; and here there is still racial action and prejudice going on. The company that damaged my vehicle has a lawyer name Alan ** the says he is a State Farm attorney and all cases in Thomaston, Ga, he handles and makes sure that charges and claims are not paid.

I have been a customer with State Farm for almost 20 years. I have never once needed anything from them b/c I don't get into accidents. A woman hit my car from behind and didn't stop. I was able to get her plate info. It took 3 months for State Farm to resolve the claim and the entire time I had to keep calling them. Not once did State Farm provide me with any communication on the status of my claim. Finally after 3 months, they hired a third party to take photos of both my car and hers. Then denied my claim, explaining that they reviewed the photos and there wasn't enough evidence from the photos to prove that she had hit my car.

I am a State Farm client, I was in an accident on 01/25/16, I had my car towed to a shop, I still have not heard from State Farm as far as what's gonna happen. I know the car will get fixed because the body shop person informed me. They have not communicated with me at all but I did receive a letter that my rates are going up. Can they at least wait till I get my car back? They are horrible at communicating with their clients.

A car backed to my car's front in the parking lot. The driver is a State Farm policy holder. Although State Farm accepted the liability, they refused to pay for the damage to the bumper because it has some previous scratches, which are totally cosmetic and was decided as "prior damage" by them. I happen to have two photos to show the damage to the front bumper: one taken several days before and one right after the accident. They asked me to send the photos via an email address: statefarmclaims@statefarm.com. I tried twice. The first time, the customer service said they did not successfully receive the photos. The second time, the customer service said the photos came in black and white. They were not able to use them as evidence.

First of all, a preferred repair shop of State Farm's took their money then didn't properly repair my car. Now, I had to get the damages actually repaired at the expense of State Farm. Christy never called or communicated with me, sent me a check to pay for repairs but never called and didn't include a letter with the check. When it comes time to pay, Christy says "oh I sent a check to the claimant". So, right now my car is being held hostage waiting on the check from State Farm from me. Again, I had to call State Farm to get answers. No one called me. When I finally get to talk to Christy she swears we communicated but won't take the time to go over her notes to prove this. Instead, she's being rude and blaming me for not calling her. Oh, and the killer part is that the check is for the wrong amount. But, somehow all of this is my fault.

After having been a customer of State Farm for almost 15 years, they dumped me. 2 minor accidents in 12 months, and a 3rd claim. That 3rd claim was the body shop setting my car on fire during repairs. For some reason they count that against me. Not sure how that's my fault! I could understand if I had a bunch of moving violations or if the accidents were serious and caused injuries, but they did not. Keep in mind these were the only 2 accidents I've had in 15 years. My agent is not able to help and it's not possible to discuss my side of this without hiring a lawyer. This is beyond pitiful.

I have been a customer of State Farm for 40 years in CO. My agent retired several years ago and account reassigned to Kimberly Brogan Smith. I have now moved to AZ and she has made claim on me for additional $787 blaming a computer system error. I have paid BUT asked for an full audited copy of my accounts for homeowners and auto! NO RESPONSE OTHER THAN PHONE CALL WITH NO FOLLOWUP. After 40 years I will suggest to any educated customer to never do business and demand an accounting of my multiple accounts.

My wife was rear-ended... a police-documented NOT AT FAULT accident. Regardless, State Farm increased our car insurance rates more than 30%. After we won subrogation from the car crash - which was obvious and inevitable - State Farm said that they will lower our rates but not until the next six-month billing period. And, we were told that we will not get reimbursed for the rate increase after the crash. When I ask my local SF office to "solve this" for me, they just blamed the underwriters and said that there's nothing they can do. When I ask SF for our new/upcoming rates, they just say, "something like they were before the accident." They will not (cannot) give me the new rates, and once again they just blame the underwriters. I've been a State Farm customer for 30 years. It's time to move on...

I've been with State Farm insurance for over 25 years. In October, I bought a new car, and started shopping for a new insurance carrier because the quotes at State Farm got very high after I added my new car and a new driver to the policy. I sent State Farm a letter from my new insurance carrier (close to $2000/year cheaper for nearly the same coverage) on October 12th informing them of our new policy for three cars and condo insurance. Received a reimbursement check for my Condo insurance right away, but nothing for the auto insurance on three cars. We called in November and again in December. In January, we received checks that reimbursed only from November, not October when we acquired other insurance! We've been getting the runaround from Henry ever since we changed carriers, and are still waiting for the balance owed over three months later!

I was contacted shortly after I posted several complaints. State Farm did come through. They were able to give us fair compensation on our vehicle that we feel is totaled. We were just looking for good communication and a fair resolution. In the end, it all worked out. I understand they have policies they have to abide by but I'm glad they pulled through for us. I am relieved to have this ordeal behind us now.

On 12-22-2015 a motorist insured by State Farm ran into the rear of my wife's car. The local police department was called to the scene and both drivers gave statements. The motorist insured by State Farm told my wife and police officer that it was her fault and the report stated she was at fault. On 12-22-2015 my wife contacted our insurance company. She was told to file a claim with State Farm, since the other motorist was at fault. The local police department stated the official police report would be finalized in 10 working days. On 12-30-2015 a police report was scanned and faxed to State Farm. On 12-30-2015 my wife spoke to the State Farm claim adjuster. He told her that State Farm did not recognized local police reports and she need to tell him in detail what happened. He told her that State Farm would review liability within 24-36 hours after contacting their insured motorist.

I purchased insurance on my vehicle and added upgrades. I purchased the upgrades used off of craigslist. I called my agent and asked if they could be place on my insurance policy. She said, "sure no problem" and asked did I have to provide receipts for my purchase. I explained to her that I did not get a receipt and asked if that would be an issue. She said, "no just drive it to my office and you can take pictures, that is all I need to insure your upgrades."

After being rear ended in an accident of no fault of our own. After paying premiums to agent Paulette ** and State Farm for over 35 years I am so frustrated and disappointed by State Farms' new lack of customer service. Agents no longer handle claims so I have been just passed around to random claim adjusters who might as well be computer recordings. They offer no help and just repeat their script in a monotone voice.

Was in an accident. Report says other driver at fault. Go to file a claim at the office and they put me on the phone! I could have done that at home! I leave the office and file the claim online. 2 weeks no response. I call. they say they never received a claim! Refile over the phone another. Rep says I get the car fixed, get a rental in the meantime. Everything is set up. That's a lie!

I have been a State Farm customer for over 30 years and would never consider switching providers. They have excellent customer service and the agents respond to any inquiry or concern very quickly and thoroughly. The few times I've had to file a claim was painless with the State Farm agent walking me through every step of the process. My rates never fluctuate dramatically and even when I've gone out and compared to other insurance companies, State Farm remains very competitive. They are always very friendly and do their best to suggest the insurance coverage I need on my car. We recently purchased a new vehicle and changing the insurance from the old one to the new one was seamless with the agent once again helping every step of the way. I would strongly recommend State Farm insurance to anyone who needs auto insurance.

Hail damage on RV May 2015. State Farm did not have claims agents to adjust roof for hail damage, said take to dealer. Dealer gave estimate in November and was denied, said damage was due to lack of maintenance. Had second estimate done and they denied that one also, car and truck at same RV park and had damage. They paid those estimates. Now I am out pocket for hail damage.

State Farm has always been a great insurance company. I was very please with them. Also they have many locations all over the place there, easy to find, better than some of the generic ones. They don't always keep up with what they say and the coverage isn't all that great cause I had one at one time. Not sure what the name was, but I wrecked my car and they said it wasn't worth fixing. All I got wasn't the price they would give for a total price which wasn't even worth it. I was very disappointed.

I have used State Farm for several years and have been happy with them. They quickly resolve claim issues and have good customer service. I had gone on a shopping trip and was rear-ended during a sudden ice storm. They not only helped me with the damage to my car but gave me money to replace the damaged items that were in my trunk. I also received money for any medical expenses that I might have over the next few days. My daughter and I weren't seriously hurt, but I appreciated the claim adjuster's sincere attitude to be understanding and sympathetic about the accident.

Have been with State Farm over 30 years and have had very positive experiences. I will say that most of my positive feelings are due to having a GREAT agent, I have had 2 agents with this company and both have been very responsive. Both agents have assisted me with getting the best coverage for the best price, keep me informed of changes and new/revised programs being offered, ensure that I am comfortable with understanding what my policies cover and don't cover. They both have been willing to take time to discuss my insurance options. I have referred many (over 25) to these agents and all have become State Farm members.

I was hit by a customer of State Farm. They took responsibility for the wreck. They gave me a list of body shops I could take my vehicle with who they have contracts with. Took my vehicle to a Ford dealership that was on the list to get estimate and they wrote on there that they had to replace front bumper because it had broken tabs that keep the bumper in place. I decided to take the vehicle to a different body shop. State Farm told me that I would have to drive 40 miles so that one of their reps could write an estimate. Their rep said that they just wanted to fix the front bumper. I told him that the Ford dealership that they have a contract with recommended replacing it and he said the Ford dealership would have to use his estimate.

I have been with this company for the past 10 years with zero claims. On Tuesday my son had a minor accident. He called the roadside assistance and they left him on the side of the road for 5 hours then it took another 2 hours before they towed my car. I was at a new job an hour and half away. I got a call this morning (Saturday) from them asking me where my car was. Aren't they supposed to know that? I also needed tools out of the car for my son so he can go to work Monday morning. I was hung up on three times, put on hold, then told someone would call me right back, never happened. I waited some time and called them back. Guess what, they were now closed. The person I was talking to again hung up on me. One reason we pay insurance is to have someone handle this stuff for you. Very disappointed.

State Farm is full of **. They say their rates don't go up. Well I have not been in not one accident and my rates keep going up and up. When I point them out the agents just give me the "I don't know what to tell you." That is horrible customer service. If you can't explain what's going on then your manager needs to give you extra training. Very displeased with this company. Once again they are full of **.

I have not had one bad experience with State Farm. A few months back my dad and I were driving around town, getting groceries. When a driver from out of the country ran a red light and hit us. Immediately after dealing with the police, towing company, and a witness statement, we headed to State Farm. Our rep came right out as soon as we entered the parking lot, and he took pictures of our truck. And told my dad he would get started on it right away. And sure enough not even a week later, the guy that hit us ended up paying for our damage to our truck. As his rental car insurance company called our company and the two discussed it and looked over photos and determined he was at fault. And no later than that, our truck was fixed, and back to running.

It's already frustrating when someone who cannot drive hits your parked car, but it's even more frustrating having to be disrespected by the ones who benefit from your business for 19 years! I'm so disappointed in State Farm, I wouldn't even mind going elsewhere paying more, as long as I get the best customer service I deserve. No one in the claims department is friendly, they all try to rush you off the phone, and then they complain to you about how short staffed they are, like that's a GREAT reason why you should be treated like **. If you ask me, they need to fire everyone and hire new people who are patient, kind and respectable to clients.

I have been a loyal customer for 35 yrs with only one claim in 1985. We have the home, cars, and RV insured. When the kids were young they were covered under our plan and now as adults, also carry State Farm. Recently discovered a water leak on my RV and the local agent states "yes" it's covered. However, the claims dept is trying to say it is lack of maintenance. The RV was purchased in 2013. Fall of 2014 there appeared a slight dent. Spring of 2015 the dealer where it was purchased said "it's normal wear and tear". Fall of 2015, the dealer states "you have a leak". Who's fault is it??? If a spouse is cheating, did it start when you found out, or was it earlier? The claims dept is wanting a specific date, were there storms? Hail? We get that all year... A good neighbor would not act like this after 35 yrs. State Farm is NOT a good neighbor!!!

Thankfully, I have never had an accident, had my car stolen, or had anything else happen that I would need to rely on my insurance for. I think the price is ok, not great. I'm satisfied but I'm not sure how well they would respond in my time of need, so I can't say more than that.

They are local here and support the community. Treat me very well. They treat me like a valued customer. They have great service. The company State Farm has great and attentive employees. They have incentive if you get other people to sign on to their service. State Farm cares about the security of your information. You may be asked new questions to verify your identification when you access your account online or call into their contact center.

I have been a loyal State Farm customer for years! Never had anything major happen but I've always gotten great service from my broker. On December 7th I called in to State Farm to get some roadside assistance. They sent a tow truck out and to my utter disbelief, the gentleman did not tie the car down properly and my car flew off the tow truck. Brake fluid splattered all over the street from the botched rigging of the car by the brake calipers. The brake line was completely pulled out defaulting the ABS system. I took pictures, I had several witnesses there, I sent over receipts that I had a warranty on the ABS as I had it replaced a few years back and even letters from the mechanic. State Farm says it never happened. It was wear and tear that caused the issue. One rep called and went over the documents and pictures I provided.

I am happy with them. When I've had a claim they responded on time. I recommend them to anyone. You get a lot of discounts when you have home and auto with them. I like their 800 number. You call after hours all of the staff people are very helpful.

My daughter was hit by one of their insureds (?). Calling that night they said they would get back to us about the rental car for her to drive to school that night. I did not hear from them so I called around noon the next day. They said they could not verify the accident had taken place and until such time they were not liable. I mentioned to them the police report and they said they sent an official request by mail and it would take several days to get it (via the US post office) even though a fax option and an e-mail attachment option exist at the police dept. in question is available. So while it may be rosy to have them on your side, know they are not friendly to those that are due service from them.

I have made changes to my policy several times and have never had a problem. I always speak to a person and they take action on any request immediately. I have also had my car towed and the reimbursement process was painless and fast. My insurance cards are always received the month before policy expiration.

Have had great experiences with State Farm! Would recommend to anyone! The customer service is better than any I've dealt with and they are so friendly and helpful! Had a bad accident about a year ago and they didn't leave me screwed. They have always been helpful and I appreciate State Farm so much!

The only experience I have had with my insurance company is to pay the bill when they send it to me. I pay them twice a year. I have been lucky not have had any accidents or any other insurance claims over the year that I have been with this insurance company.

I've been with them for years. They always provide beyond satisfactory customer service. My whole family has auto insurance through State Farm. I've actually recommended them to a few of my friends as well. I'll continue to be a customer of theirs for years to come!

Competitive rates. Zero deductible on Comp!!! Collision is only $100. This got my attention because my former agent never could offer me that low of deductibles. My windshield had been knocked with a rock by some lousy truck on the highway, and I had to shell out $250. If I had been with State Farm, I wouldn't have had to pay anything!

State Farm insurance is a great company. Their rates are very good. I have been with them for more than 10 years and have never had a problem with them. I have auto and home insurance with State Farm. My agent is very friendly and helpful. I can call him or go to his office at any time and know that he will help me with any questions or problems. When I had a claim my agent helped me with all the questions and problems. My claim was resolved very quickly. I was able to go to a place that I trusted and was approved by State Farm to get my car repaired. It was repaired quickly and correctly.

We have received the cheapest rates with this company versus the companies with the past, however they do require much more paperwork and logistics than most companies. My husband is listed as the primary driver and works 8-5 so he can't get to the office, making it hard to fill things out. They aren't willing to fax or have him answer some of their questions over the phone. Nearly making it impossible to do so without taking time off from work.

Even at late hours if I have a question or problem or concern you can reach them and if it's too late they promptly call you back the next day. I have been with State Farm for several years so I don't have to pay certain deductible which is great. They are very easy to contact. I have also a good relationship with my State Farm agent whom I have known for years. He goes out of his way to find answers to my questions.

They are great. I've never had to file a claim though so I have no idea if that goes well or not. If it didn't go well, I would lose them in a heartbeat. I like how you can choose how many monthly payments you want to make. It makes it very convenient.

It is good and I have had for more than 10 years. However I have not had any claims to check out how response they are. No issues with billing so any communication had been more than acceptable.

I haven't had to contact them much but when I do I get great customer service and they get any problems resolved fairly quickly. All in all I am happy with them and will stick with them for now.

After paying insurance for more than 30 years I had my first accident - I dented a door. My insurance immediately went up as if I had not had 30+ accident free years. I feel like I should be given some credit for so many good years.

An affordable company for auto insurance.The people that handle the transactions for payments or claims are very personable and easy to deal with. Claims has a bit to be desired. They have a tendency to not listen to your side of a story when accused of some sort of incident. If, in their opinion, you are involved in some sort of "incident" they will raise your rates an average of 35%. Other than this problem I have had, I enjoy working with the local company.

I have been very pleasant with State Farm. They have excellent customer service and answer my questions promptly. They have a great website which is easy to use. My agent is always available to answer my questions.

The people are friendly and easy to work with. They seem very knowledgeable about their services and look for every way they can to save the consumer money. I have used the automated service, the online service, and the physical office location and have found them all to be easy to deal with.

State Farm has always been fair. They give me discounts for being a good driver, for having another type of policy with them (multi=policy), and my local agent personally interacts with me.

State Farm is wonderful. My agent is Josh **; his staff works with me to meet my needs anytime I have requested changes to my account. They allow me to communicate via email which is very convenient. I have also never had an issue with any claim I have filed.

I have been a customer of State Farm for over 40 years and would not consider anyone else for my insurance. They have always met and went above my expectations whether it was hail damage, someone hit me in the parking lot, a small fender bender or when my daughter totaled her car on the way back to college. Over the many years I have been their customer I have had only three different agents due to moving from one state to another. No matter where I have lived State Farm has always been there for me when I needed them no questions asked.

Our agent found the best policy and the best way to pay for our family. Several other companies declined to cover us or cover at a much higher amount due to our location. State Farm gave us no problems, a great rate and coverage, found several discounts and he has a great sense of humor!! Shortly after signing up and paying for 6 months, we sold a car that was covered. Our agent removed the car from our plan, recalculated our fees and had a refund on the way after only telling him we sold the car. Without asking what we needed to do. Very friendly people and we love our agent!

Processed a claim quickly and efficiently when someone hit me. The agent is always nice when I have questions although I feel like I don't always get a complete answer from her. She kept forgetting to tell me when I was getting quotes when my daughter turned 16 about our umbrella policy increasing in price.

Never have had a problem with this company. Always have had a good experience with them. I can always speak with someone when I need to no matter what time of day it is. They are always cheerful and respectful of my needs no matter what the situation is.

Never had a problem, it's State Farm. My agent retired and I transitioned seamlessly to another agent of my choice. Office staff has been most helpful and easy to reach. State Farm allows me to make monthly payments and to pay one month in advance due to my paycheck a being only once monthly.

Easy to contact and get issues resolved? Local agents to serve your needs and if you have an accident there is an agent who will come to where ever you want them to in order to evaluate your car and proceed on with the claim. Also quick to send a check to not delay your repairs.

They were helpful and were average in cost. I would recommend them to a friend. Compared to other companies they have people to talk to you not a recording. I was in an accident before and they helped me through the whole process. Very easy to deal with and friendly customer service.

Applied in person with a representative close to home (quick and easy process but was five or more years ago so I don't really remember much about it)... Have been happy. I get a letter occasionally when it is time to renew and that is all that they bother me no constant annoyances. No claims filed because I have had no issues, so have nothing to write about that.

They're friendly and dependable. I have one claim and they paid promptly. They have a high ethical profile. My agent is really available. Have used them for years for all types of insurance.

The employees at State Farm were very friendly and helpful. Anytime I had questions or issues they had patience and answers. State Farm also has great rates. I would definitely recommend State Farm insurance company for not only auto but home insurance also.

Very happy with State Farm for five plus years. I have more coverage for less money than previous insurance company, plus I also have renters insurance with State Farm, and monthly premium is less than what I was paying for just car insurance from previous carrier. Plus I get phone calls on my Birthday, holiday cards for thanksgiving and Christmas, and happy with all the discounts that I qualify for.

I have been a State Farm customer for over 50 years & was pleased with their service up to now. I had an accident in Lancaster PA with my 40' diesel pusher motorhome in October, that caused to oil pan to be damaged along with damaging the engine because of loss of oil. There was also some body damage. I drove home to Florida in the car I had been towing with the RV.

State Farm has provided excellent customer service for many years. Always helpful and attentive. Timely assistance when making a claim. Only issue I've had was when I was in an accident and the other driver was at fault the process was very confusing at first. Once I figured out I needed to contact their insurance directly and not involve State Farm it was fine, but it took a number of phone calls before they told me that.

Have had State Farm for over 40 years. On the few occasions where I have a claim, they have been fair, responsive, quick and a pleasure to deal with. Despite only representing State Farm, their agents have worked hard to get me a settlement that I deemed fair - and succeeded in doing so.

Got auto insurance for lesser price compared to other insurance companies and not only the price, with more coverage and house insurance. During my vacation they helped me paying very minimal amount by disabling all other coverages. That saved some money as I am not going to drive during that time.

They have a local office which I love and anytime I need to ask them a question I call or go to the office and they answer quickly. They have never done anything wrong to me and they provide good coverage at a good price and when and if vehicle gets wrecked they pay for it very easily, writes a check directly to the body shop where I get it fixed. Everything has been very simple.

After checking a lot of insurance companies State Farm offered the best coverage for the price, so far no other company has been able to meet or beat their price. Me and my girlfriend have two vehicles on our policy plus renters insurance and like I said no company has been able to come close to the price that State Farm gives us.

State Farm has been my auto, home, and life insurance company for 41 years. Helpful and thorough, I trust them. My agent is a few blocks from my home so I can personally visit the office.

I am pleased with how they treat their customers. They respond quickly when needed to come out. I have been using them for years and have not considered switching to any other company because their service has been great.

I have been with State Farm for over 20 years and I have always been very pleased with the company. My agent for years (he is retired now) was fantastic every time we needed him. Very helpful. They were very fast for estimates and payment claims. Helpful with answering questions I had and took the time to call and ask how I was after the claim was settled. The premiums are a very good low price and as I get older the rates keep going down. As the ad on TV says "they are like a good neighbor". I couldn't ask for a better insurance company.

So far it has been good. I have not been in an accident and so I have not had to deal with them. They offered good rates due to me being a teenager who excelled at school. This allowed me to be able to start driving earlier because of the fact that my parents could more easily afford it, than if they didn't have the student discount.

State Farm is great. I've had car insurance with them for over 10 years and at one point I also had my home insurance bundled on there. They take care of their customers. I've had to file several claims with them and it is always easy to get in touch with someone and get the info that you need. I would recommend them to my family and friends.

I have had State Farm auto insurance for over 45 years and would like to add in the few times I have needed to use my insurance, State Farm has been fast and courteous. My premiums cannot be beat by any of the other agencies or online brokers which I have shopped at to make pricing comparisons. I am a happy customer of State Farm and recommend it highly.

They have proved to be helpful and reliable when I need them. Agents are always friendly and available to guide me. I have never had an issue with claims. Discounts are provided for a variety of reasons, including having more than one policy with them.

Very reasonable rates. No increase after initial quote. Second almost the same as the first. Easy to purchase, choose your insurance level. You can pay online if you like.

State Farm is not a bad auto insurance company. I just feel as if they are quite expensive. I have been with them for around 5 years now and have only had my rate lowered twice. Once for a safe student discount, and the second time for when I turned 21. I have never had a violation and am a safe driver. I just think they should work with me a little more.

We have never had any problems. We know our agent personally. When service is needed, it is completed in a timely manner. There are also some added benefits and discounts that you get as a member. I would recommend this company based on our personal experience.

Great Insurance company to have. I would recommend them. Fast reliable service. Like a good neighbor, State Farm is there. They respond fast and quickly to each and every claim you make whether it's car, auto, boathouse, life or disability, or any other type of insurance you carry. They treat you with respect and kindness.

The rep that signed me up was terminated for unprofessional conduct with another customer who was a long time member of State Farm. In any case she failed to submit for the sending of my Insurance Card and I never received it in the mail.

I switched over to State Farm 2 or 3 years ago. My rates were much lower and the agent was much more accessible and the office was closer to my home. Everyone at the agency was extremely friendly and helpful. Any time that I have called in with a question about or a change in my coverage, their response has been immediate. I would recommend my local agent to anyone looking for insurance.

I recently had an auto accident and filed a claim with State Farm. They provided me with an auto rental and replaced my truck and paid my medical expenses. I had my auto accident in October 2014 and settled August 2015.

I have had State Farm since I first started driving. My parents have always had it and it was just passed down to me as well. I have never had a bad experience with the company and they are simple and easy to work with. I do not plan on switching to another auto insurance. I am very pleased with them!

I have never been dissatisfied with company. Everything is always handled professionally and in a timely manner. They are helpful and attentive. Overall I have been very please with them.

My husband and I have been members of it and used State Farm as our car insurance for more than 10 years, and it has always taken care of our needs whenever we needed help during accidents. My husband was once hit by an oncoming truck on his drive to work. Thank God he was safe from any injury or casualty, but the passenger side of his car was badly damaged by the impact, and had to be totaled. State Farm was there to respond to his vehicle needs. While the car was in the repair shop, he was able to borrow a Camry that he can use for his daily commute, until he got his car back, as good as new.

Great company, I have never had any issues with them. Have had them for over 10 years and would never switch companies. Anytime I've ever had to file a claim. Whether it was of my own fault or not they were fast and courteous.

I have never had any problems with State Farm. Their staff has always been very courteous and quick to resolve any issues. The couple of claims I have experienced with State Farm have always been handled quickly and thoroughly.

I have had State Farm for several years and live in a different town from my agent but he still takes good care of me. I am on the monthly payment plan and it works well. The only thing is they don't tell you when your rate increases. You just see it on your bill. They also don't encourage you take advantage of the discounts. You have to ask for them. But they have excellent customer service. I have lost two cars due to storm damage and they paid the claim within 24-48 hours. I would recommend them.

I have been a member of State Farm for about 25 years and have received very good services from them. They have always seen that all of my requests are taken care of properly and any claims that I have submitted were processed.

State farm has always been very helpful, very courteous, very knowledge, very considerate. My agent John D'Angelo has always been there for me when I needed him. He and his staff take the time to listen to me and answer any questions I may have. I also have my homeowners policy with him and as a result of bundling I get a chance to lower my home insurance and auto insurance. They let me know what other products are available to me. When I call to ask how I can lower the insurance they look for ways the insurance could be lowered. Periodically I call to make sure my homeowners insurance is up to date. State Farm send me update information. I also have a State Farm credit card which allows me to pay my auto insurance when I use my credit card. I get a certain amount each time I use it.

I use Farmers Insurance because they have a very dependable staff that fits all my needs. They provide quality insurance and take care of all my needs when it comes to coverage. I would highly recommend this firm if you want quality insurance. I give it 5 stars.

My relationship and experience with State Farm has been excellent, no problems! I would recommend State Farm Insurance to any, my family, friends and any other persons. I had claims filed without a problem and I'm still with this great company. They put clients first. They can always be reached, especially the local office.

I've been with State Farm for more than twelve years and have been impressed with the care and quality of service I receive. When I have a question or an issue has come up, the agent is quick to respond. State Farm has also been proactive in suggesting other products I might be interested in. Recently they made the process of purchasing a new car from providing estimates of my new insurance costs to obtaining a loan to insuring the vehicle incredibly smooth. I'd recommend State Farm as a trustworthy insurance company and have already recommended the organization to my friends.

They always help me out even if it's a stupid question. They are nice and respectful every time I call the office. For me it's the lowest price insurance I can find. They go out of their way to make sure I am happy with my insurance whether the window needs replaced or in a wreck.

Never had much of a problem with State Farm. My parents used it and now so do I. My car insurance is a good price and the amount is lowered if I'm getting a B average in school. I have not gotten into any type of car accident and hopefully I won't in the near future, hopefully if I do my insurance will cover most of the damage but I'm pretty sure I'm still going to have to pay some out of pocket. Everyone in my family uses it.

Overall I enjoyed the service that State Farm has given me. They have been satisfactory throughout the entire process and have always had good customer service. Whenever I make a call to State Farm they are always very helpful and polite. The cost is cheap and I plan on using State Farm for many years to come.

Working towards pleasing our needs. Thoughtful, respected. Is definitely on the rise. Plans to fit everyone's budget no matter how small or large. Payment options available. Mobile, e-mail and personal.

Low cost to pay a month and has direct deposit. Can always answer simple questions, speedy recovery when making a claim and has personal roadside assistance. Takes claims quickly, does not overcharge you and medical coverage can be an option.

State Farm Insurance has been very easy to work with, they notify me at any time my policy fee's change. After contacting several other companies I found the bundle rate I was given for Auto and Homeowners was both competitive and complete. I appreciate their Road Side Assistance Program, both times I've used it this year. The response time has been excellent.

Good rates and also offers multi-car discounts along with offering other discounts on account of having insurance on home. Have insurance for anything you could need insurance on. Available during days and on weekends if you need assistance.

We have had State Farm Insurance for 40 years and they insure our cars, house, umbrella policy and furs and jewels. Whenever I have had a claim they have dealt with it swiftly and always helped us in any way they could. Their rates are great and I would recommend them to anybody.

It is just like any other insurance company, no more personalized than any other. Like any other insurance company, it doesn't care about its customers, only about their bottom line. They don't claim that they won't drop you if you have an accident, but I'm sure if I did, I would be dropped, or State Farm would jack up my rates. State Farm was the cheapest rate for the coverage I needed. I am not loyal to this brand or any other.

I have been with State Farm for about 8 years. I've never had a claim on my insurance but the rates are fair. They are always helpful when I have a change for my policy and I also use them for my homeowners insurance.

Great to work with. Easy payment methods, quick responses to any questions and claims. Definitely feels more like a small town company rather than a large corporation. Cheapest company as well by at least $50 a month on my plan.

Just love them. They help me out and anything I need... the people are great there... I would recommend to all my family and friends.

They were very helpful when I had my car accident a few years ago. They gave me more money than expected for my car when it was totaled. Also the rates have been pretty good since my new car.

Just renewed it a year ago, so I haven't had bye aligns with Sate Farm, had 0 problem getting my insurance with State Farm. Previously had insurance with Nationwide and decided to switch for a lower premium with more insurance at a lower price. Intend to shop around every year for cheaper insurance.

My rep for the insurance company is always pleasant and in a good mood. I have not made a claim in fifteen to twenty years so I can't say if they have or not been helpful to paying for damages. I can only say that I pay my bill get the papers to prove I have insurance then do my registration. When I purchased my new car they were helpful to email all the info to my loan officer to meet all the requirements of my loan. This is a service that I have but I never really use. Hope this answers the question.

I was recently in an accident (not my fault - was hit in a parking lot) and when I contacted my insurance company they were able to start the claim process immediately, setting up the rental car and autobody shop. I even got a call back from my agent after everything was fixed. It was a great experience besides of course the accident and paying a deductible.

We check around for good rates often but have been with State Farm for a while now. We had a small claim on a minor dent, and it was covered. We found State Farm to be very easy to deal with.

The customer service is very helpful, friendly, and easy to communicate with. I've been able to make policy changes over the phone in off hours. I've had no issues, and when I did have a claim, I felt they really cared about the outcome for me.

I meet with my agent every year to make sure all policies are up to date. He takes action when I send an email, but doesn't email me back, which is off-putting, but I am generally satisfied. My rates are great.

The staff is friendly, helpful and answers any questions you may have. The only car insurance I ever had or would consider getting. The auto insurance rates are reasonable and office is close by to be able to go in person with payment or if I have any questions about my coverage.

This company has the lowest rates I've found for someone my age (26). Everyone is very helpful when I've had to call. I've been with them for at least the last 5 years because of the good prices and they even offer discounts if you take a defensive drivers class and can offer you a discount code to take it online.

I have had State Farm auto insurance for over 20 years. I like getting discounts for having both auto and homeowner's insurance. Their rates are comparable to other large auto insurers.

Good, do not have any issues. Very friendly and addresses issues in a timely fashion. Easy to speak with and location is good if we need to speak in person.

State Farm has very reasonable rates. They also offer many discounts for multi-line policies, and they have other perks. They have great customer service. I like that you can pay by phone for same day transactions.

I have been a customer of State Farm for greater than 20 years. I have always found them to be very helpful, pleasant, and easy to do business with. Besides having our automobiles insured with them, we also have an installment loan through them because the interest rates they offer are very competitive. The State Farm website is easy to use as well, and malign online payments is a breeze.

Our insurance company has always been great. Anytime we ever need anything they are just a phone call away. They return our calls quickly and are very helpful. Our agent calls us a few times a year just to check up on us and see if there is anything else he can help us with. Our rates are very competitive, most people we know pay much more than we do. I have never once thought about looking for another company. We have had a couple of claims in the last few years and they took care of them hassle free.

Good service and discounts offered for other ins products, home ins and general liability ins. Fast response on accident issue and they paid the costs within a week. Also they negotiated the terms of settlement with the other driver's ins. This allowed me to replace the car within two weeks.

I love the discounts State Farm has. I do think they could be a little cheaper. The representatives are nice and work very well with their clients. They explain everything thoroughly and answer all questions. If you have been in an accident they are quick to help with your claim.

We have towing included on our insurance, and they always work with us and make sure the towing company has gotten a hold of us, and always make sure they get to us quickly. Every time I call they are always very nice and respectful. They always put us first when talking to them. They work with us on trying to find the best, cheapest insurance on our house and cars.

I just recently insured my new car with State Farm. The process was very easy and the staff members were all super helpful and friendly. Due to other family policies, we were able to stack up a large number of discounts so I'm not paying too much to insure a brand new car. I love the policy we were able to set up and that I am able to make monthly payments. We also set up automatic payments so it's one less thing for me to worry about, which is great!!

We deal primarily with an agent and it is very easy to get answers, renewal, and cost. We go through a review of coverage once a year to make sure we have enough coverage and that we have not overlooked anything. It is very good to feel comfortable with your coverage and the fact that you can depend on the agent to do what is best for you.

Was very pleased with my auto insurance with customer service to working with me when or if there was an issue resolving an accident/no fault accident. They helped with monthly rates when I had financial troubles or when credit was bad. They were never rude in any way whatsoever and even now dealing with a situation that involves a lawsuit from another driver and their insurance company which was an incident that took place 8 years ago that was due to icy roads and trouble with the breaks on my truck at the time. My insurance company's attorney took action on the matter very fast and smooth and completely destroyed the other company leaving them with no fault/old case that was completely uncalled for. The lawsuit was dropped and absolutely no fines or any ridiculous rip off situations that took place for no reason.. Very pleased and am going to be using them again as well when I have my new street bike ready for the road too.

I've only had one issue with them in the 3 years I've had them. They accidentally took my insurance payment out twice but eventually reimbursed me for that. Other than that, I've had no issues and they're a great company.

I've had State Farm Insurance ever since I've been driving... over 25 years and I've been very pleased. I've had a couple of accidents and received excellent support. They've handled everything for me whether it was my fault or not. My current agent reviewed my coverage to ensure I have the best coverage without items that I don't need. One time, I had the worst agent but the corporate office helped me with my billing issue and found a new agent. I would recommend State Farm.

Have had a good experience but my insurance, no complaints but I haven't had to do much involving my insurance either. I had one time when I had to call my insurance and they sent out a really crappy "tow" truck. It was a truck with a trailer and the driver was falling asleep as he was driving us so that was not acceptable but everything else has been fine.

I have had State Farm since I was married many years ago. We moved to a new state, and State Farm had agents here that met our needs, when the boys got old enough to drive, we had no trouble adding them to our policy. I have been happy with their insurance.

Most recent claim was handled in 20 days. Excellent care with getting a rental. Please with adjusters bid. Quick care with changing name after getting married. Receive a good driver discount. Receive business shopping discounts.