State Farm Car Insurance Reviews

They are responsive to our concerns and though they haven't solved each problem or concern in a prompt manner, they have fixed it. Each agent and representative we have worked with has been kind and helpful.

Although I've never had to make a claim on my auto policy, my agent was always available for any questions that I may have had. Just being "part of the family" was the feeling that I had from the agent, as well as his staff. I would recommend this company to anyone who asked. I never had any surprise jumps in my premiums and I knew I was always able to count on them.

After shopping around for months, I decided to go with State Farm. I've had State Farm for just over a year. I would totally recommend it. My agent Tom, is great and always provides me with the best deal.

I love State Farm Insurance. They are very friendly and help you save money and even help me to sign up for life insurance. They will come to your home or you can go to their office for the blood work. In a few days they will approve and give you your policy for life insurance. I am getting great car insurance with uninsured motorist even get free tow service. Their tow service includes bring me gas and if I accidently leave my keys in the car they will send someone out to unlock my car. State Farm will find you the greatest rates available with a low down payment and also low deductible in case of accident. State Farm will come to do roadside assistance in case you're in accident, they do not treat you like a number.

I think State Farm is a great insurance company. Their agents are friendly and helpful. When I was looking for new insurance they increased my limits and added roadside assistance and auto theft and still managed to save me $7.00 per month.

I have been with State Farm for around 15 years. They have been very loyal. They are also very friendly. I can call or walk in and they know who I am. Staff and owner included. The prices are reasonable and are affordable for my lifestyle. We also have life insurance for my entire family. I highly recommend State Farm and always will. Never plan on using another agent or agency as long as I possibly can.

Trustworthy and safe. They have affordable rates and willing to help in any way. They are always there to answer any question or concern you have on autos. They have what you need. Friendly customer service. They are nice to you and work quick.

I recently switched from GEICO to State Farm. I did so because the bundling multiple plans with State Farm provided me with more comprehensive insurance coverage for my vehicles at a lower price. It also lowered the insurance payments on other products. There is also a local agent to make handling claims easier.

They are average. With two teenage drivers they have been able to keep our rates somewhat decent. We had one incident where a person was trying to say my daughter caused much more damage to his car than she did, she had a smudge that was cleaned off with a magic eraser on her small Versa... He had over $3000 damage to the bed of his Ford F-150. Our insurance refused to pay. That made me very happy.

I have had a good experience with State Farm. I haven't had to use them much however. Due to my decent driving record I do receive a Good Driver's discount which is much appreciated. I have also had prompt service from them when necessary. When trying to rent a car and I could not locate my insurance cards I called and they immediately (less than 5 minutes) faxed a copy to the company. I then received new cards a few days later in the mail. They have always been good at giving me immediate service.

I always get a prompt response when I call. I have yet to have a complaint or problem with State Farm or any of their representatives. The one time I needed help with insurance (hail damage to my car), they took care of it extremely fast. Maybe other insurance might be cheaper, but it doesn't matter. State Farm does too good of a job for me to even consider looking elsewhere.

I have had State Farm for 39 years & they have dropped me. Reason being my husband stopped at a light hit from the rear with my 87 year old mother who is on Coumadin in the car. Her spleen ruptured rushed to a trauma center!!! Also my son being 20 yrs old and having a parking lot fender bender where he is employed!!! Oh yes and a speeding ticket 9 miles over the limit!!! Yes I admit everything happens for a reason!!! But would anyone do that if they were loyal??? Think twice about choosing State Farm!!!

We switch to State Farm from SafeAuto and we have had nothing but good things to say about State Farm so far. We broke down in Dallas 2 weeks ago and had to get a wrecker to tow our car, and we were given back our tow charge by our insurance. That was a nice surprise.

My State Farm agent is more like family to me. He has known me since I was born, and he has always looked out for me. State Farm has always been very responsive to inquiries, claims, etc. When I file a claim, it is settled quickly, and my agent keeps me updated throughout the process. I have had a few vehicles totaled in accidents caused by other drivers, and State Farm handled everything for me when the other driver had no insurance. I also like receiving discounts on my auto insurance because I also have home and life insurance through State Farm.

The agent in Oregon quote a price of $112 (plus $2 first month filing fee) for monthly premium. I verified multiple times that this quote did include the tickets and an accident that were on my record as I did not want my cost to change. The agent assured me it had. After some issue with the weekend team; my first bill was $114. The second month however I was charged $125. I emailed the agent about this misbilling and was informed that State Farm had made a mistake but would not be refunding the overage; and that my next month bill would be $108 (reason unknown). I accepted this as the amount I was billed was only a little more than I was quoted.

I have had the best customer service ever with State Farm - extremely friendly, sincere and interested in assisting my needs anytime I have had to speak with them. Very timely in handling matters!

I've never had an opportunity to deal with my auto insurance company. My parents pay for it, and I have had no need to file a claim with my company. I am neither a happy customer nor an unhappy customer.

I've never had any problems with State Farm. Their rates are reasonable, I trust them. The agents are usually very helpful and it is very convenient to pay bills. You can either do it online or drop off a check at one of the local offices.

I have great respect for State Farm because when we had to put in a claim, our insurance agent stayed in touch with us and if there was anything that we wanted to ask him, he always answered where we could understand what was going on. We also go every year to find out if we need to add any insurance or whether we don't need as much as we have. When we do meet with him, we are always refreshed about all of our policies.

Great insurance overall although certainly not the cheapest. Fast response and great customer service when you need them. I would highly recommend State Farm to anyone. In the few instances when I have needed them, they have always been prompt, courteous and efficient.

I have only had to contact my insurance company twice in the last 3 years for minor traffic incidences. Both times my agent was super nice and got the ball rolling immediately. There was never a feeling of judgement or that they were not helping me out.

I have only had State Farm auto insurance in my life. I didn't own a car before I was married, so with my husband came the car, and the existing insurance (with State Farm). I've only gone in for an in-person check up with State Farm once. I felt like they didn't really know me, but it wasn't necessary to know me, to offer insurance service. It's a very basic need, not very personal. That's how I see insurance.

This is a great company to go with as they are great to deal with. I've had a couple of deer-car accidents and they taken care of me great. My car looked brand new again. They are great in their pricing also.

I am happy with my agent and that is it, okay.

I had a very good experience with State Farm Insurance. It was recommended to me by 2 family members and I took their advice. It was easy to apply for coverage that I personally needed. I didn't have any accidents while covered and I'm very grateful for that. I would recommend State Farm to anyone that's looking for auto insurance.

Agent's staff is easy to work with and the general office processes claims fairly quickly. Great payment plan options. Website and app both need to be updated to allow for easy payment processing. It's not always feasible to call my agent during business hours to process a payment.

I am very satisfied with State Farm. They have great rates especially if you bundle your home insurance with your car insurance which is what I have done. I only pay one hundred and sixty dollars for four vehicles and my home insurance. They automatically take their payment from my bank so I'm never late on paying them, if storms out very well.

There isn't really anything significant, I'm happy with the amount I pay and have reasonable coverage. I have a low deductible and my insurance covers accidental damages. There isn't really anything significant, I'm happy with the amount I pay and have reasonable coverage. I have a low deductible and my insurance covers accidental damages.

Always friendly and ready to help. Local agents are a great idea so you aren't always having to call an 800 number. Our agent is great and they helped me through getting a new car with ease.

Everything could not have been better. The agent and myself know each other by a first name basis. The rates were lower than I expected and we have more than just a working insurance foundation. The accident my girlfriend had was handled to my desires after the phone call was made to the insurance company.

I switched to State Farm almost 1 year ago when I got married. They have had the best prices and great customer service ever since. I love all the bundle and save options and having everything under one roof so to speak. They are also very easy to contact and return phone calls very promptly.

Been a customer over 25 years. They are the best! Premiums are cheap or liability. I recommend them. You will be very happy you did. Been in business as long as I can remember. Contact your local agent representative. They will be more than happy to help you.

They have always been kind to me and I have always received many and wonderful discounts and they make it as cheap as possible! They are such a good company and I'm grateful that I signed up to be with them. Very trustworthy and respectful.

My agent knows me by first name & he & his employees make a point to say hi to me anytime they see me in public. Anytime our family has questions, if they don't know the answer immediately, they research it & call me back with an answer ASAP.

I received a refund from State Farm that I am NOT happy about. I reaching out to you to fix the problem regarding this matter (POLICY NUMBER: **). I have had insurance through State Farm and I paid for 6 months of car insurance from (April 23, 2015), and a full year of renters insurance (4/23/15). I received a price for what it would cost for 6 months and paid it. Then, after I had paid (weeks later) I got a phone call stating that I still owed money because of a ticket that I had that didn't show up when I was originally quoted (not true) and that you were raising my premium (not good practice as a bait and switch method). While this might have been fine with me before I paid for 6 months in advance, I felt that getting notified after I had paid for the service this was unacceptable.

They provide roadside assistance with the insurance. They resolve claims in 7 days. They answer the phones quickly. The monthly payment is reasonable and they call and help you get better quotes. They lower your insurance for good driving records.

I have had State Farm over 10 years. I never had any problems but I don't understand why rate would be increasing if you didn't have any accident. I like that you can get a discount when you combine like homeowner or renter insurance. They even offer life insurance and short and long term disability.

They have great customer service. They are very helpful and answer any questions I may have. Many different policies that I can choose from and that are suitable for my needs. They have different discounts that I am eligible for as well.

I have had them over 10 years and their customer services are excellent. When we had trees fall on our cars in a bad storm. They worked fast so we could get our cars in running condition fast.

I have had State Farm Insurance for a number of years. While working full time, I had an hour long drive every day... And in deer country. I have had deer encounters twice and a bear encounter once since being with State Farm. The adjuster was prompt in evaluating my vehicle and the company was also prompt in sending the insurance check in a timely manner. I always have felt as though I was treated fairly and with professionalism. I have investigated other companies over the years and found that my premiums with State Farm, for the coverage and deductibles, was in line with, and often less expensive than others. I probably will not change insurance, as why fix it if it isn't broke!

My insurance payment doubled on my work van... and we had to fight to get a 1500.00 claim on flood damage. Overall, not a great experience - trying to resolve this by phone, and hope to have success.

I've never had any issues. Super helpful the one time I had to make a claim. I like the car insurance.

They are always willing to help and give information back in a timely manner. They have been very helpful this past year with the purchasing of a new home for my family. They offer reasonable rates on vehicle and home insurance.

I started with State Farm 30 years ago. They have always given me nothing short of the best service through all these years. The prices I have paid have been more than fair and competitive. Their agents treat you like family and all claims are handled quickly. I have been approached by other companies who cannot compete with same coverage. From my viewpoint there is no other company I want taking care of my insurance needs than my State Farm.

State Farm has been in our family for over 23 yrs. Always available and upfront, keys to a winning business. My nephew and new wife are now signed up and have been nothing but ecstatic thus far with the price point and service related to the local agent.

Great company, wonderful rates and intelligent representatives. They go out of their way to help you and look at bundling services if possible. I've been with all state for almost two years and I have had almost no problems.

My agent at State Farm had been there with me from the very beginning of buying my first car on my own and insuring it, she was very helpful with any and all questions I had. She also set me and my daughter up with life insurance, which I was inquiring about, but with bundling made both payments cheaper. State Farm offers a lot of great deals and bundling option and has just about every kind of insurance imaginable.

Great company, provides good service all the time. Have been with them for 50 years. They provide all the different types of insurance that I may need. They also provide excellent investment products and investment advice with very competitive rates and fees.

I've never had to use the benefits so I don't have any experience on that end. However I don't feel like they do enough account maintenance in order find me discounts. Also I don't think I've ever talked personally to the agent, only receptionist. It has a good reputation but I can not agree or disagree. I just don't think it's very personalized. Just catchy commercials.

They do what is needed. When it comes to perks though they want extra for everything. We were in a not at fault crash and were no help. If another insurance was the same price, I'd switch.

State Farm checks in regularly to see if my insurance needs have changed. In addition, they made the process for reimbursement from an accident very easy. We have multiple types of coverage and I appreciate the discount that comes with that.

They go out of their way to help and always look for ways to make things easier. At times they called and have asked in what ways is there that we can make things cheaper and more cost effective.

I have been with State Farm for over 7 years, and they are by far the best insurance I've had. Extremely helpful, great customer service and outstanding coverage! I couldn't be happier and I recommend them to all my family and friends. Easy to contact and work with and quick claim response as well.

My insurance company is very reliable, has a good reputation. I have never had any problems with them. I have several vehicle insured with them. I’ve been a customer for many years. My other family members also use their services. I have recommended them to others.

Anytime I have questions, my State Farm agent is there to help. He even anticipates issues and fixes them proactively. He listens to my concerns and ensures I have a great experience each time I need something.

Switching to State Farm saved me a bundle, the difference which my previous insurer would not match when asked. Bundling that policy with a homeowners policy also saved me money. Perhaps the most positive thing I could say about this company is that the agent with whom I interact works WITH me. She has had very helpful suggestions that have nothing directly related to the policy, but which may very well save me both money and anxiety down the road.

I have had my current State Farm policy for about 12 years. My agent is always very nice and happy to help with any changes I need to make to my policy. I had an accident about a year ago. The accident was my fault, but everyone at State Farm was nice and my car was repaired with no increase in my premium. I hope to never have to file another claim, but if I do, I know that my claim will be handled and my car will look just like it did when it was new.

My husband and I have been with State Farm for 10 years. They provide us with auto, home, & life insurance. Our agent, Finney ** out of Oak Brooklyn is very friendly and attentive. He is always quick to help with any questions we may have and he will contact us if a money saving opportunity comes around.

I have had State Farm car insurance for seven years. My rate is not too expensive, and I was able to get life insurance through them. Susan, my rep, is always there to answer questions and help me get the most out of my insurance.

Very good, consistent, good service. Like it. Have had them for many years.

Local agent is helpful for all of my requests. I feel that it is good value for what I receive as a bundle. I have auto, home, umbrella and personal item policies. The rates do not have seem to increased over the 20 years that I have been with them (compared to the increased rates for cable, food, etc).

These are the best in the business, fair and takes care of their customers and stands behind them. There is no better insurance. To have State Farm is the best. I have been with them for over 30 years for my cars. They have also come thru and have taken care of my needs. I also use them for my home. Never had an issue but if I did I know State Farm will be there for my needs. So if you're looking for the best insurance and the best agents visit State Farm and know you are getting the best.

I appreciate that my State Farm agent has a local office in my town. She and her staff are friendly and helpful in keeping me informed with my policies. I could easily call them my friends as I have known most of them personally for over 15 years each.

I'm very happy with State Farm and have been for as long as I can remember. I trust in them if I ever have a claim or problem, that they will be there for me immediately and take care of the situation. I wouldn't use any other insurance company. Highly recommend.

They are always so informative and helpful no matter how late I call or even if it is a small or silly question. They were especially helpful when we were looking for homeowners insurance. They gave us all the info, choices and descriptions of all their coverage and even helped us get the ball rolling as to present all necessary information for purchasing our first home.

I have been with State Farm for over 40 years and have been very satisfied with their service. I would not consider changing insurance companies at this time. State Farm has been there for me every time that I have needed service. My family has been with State Farm forever and I don't know anyone that is not happy with them today.

I make my payments monthly and have never filed a claim. My rate does go down probably every year. I guess because my car is getting older. I do not have any contact with them, so I have no problems with them and I also have my Homeowners Insurance with them and that gives me a discount.

This was the cheapest quote, we haven't had any reason (reason such as auto accidents, injuries, or other reasons) to deal with them personally. The billing statement is online instead of printed and I appreciate that.

My local agent is responsive and helpful, and all of his office staff is as well. They always take plenty of time to explain everything thoroughly, and don't seem to mind answering questions. About 6 years ago, I was in an accident, and every time I called the subrogation office, I always spoke to a live human immediately. I never had to go through a phone tree. That was wonderful! I feel like my account is being managed by competent, caring people.

Our agent is the one we use for our home insurance as well so we have a relationship with her. She has always been available to answer questions and takes a personal interest in making us satisfied.

I've been with State Farm for a very long time and will not change. They are good people and wouldn't change, have had them before I started driving with my parents. Please don't try to get me to try anything else. Because it will be a "no".

One probably pays more. But the key is service. When you need them, they're there and they handle everything smoothly and professionally. Thus, making paying more worthwhile. Moreover, the so called "save a bundle" places end up saving one very little when one gets a rate quote.

State Farm has been an excellent insurance company to do business with. They have great incentives such as discounts on your premiums for being a safe driver, good student, and other things such as that. They were excellent when it came to covering me and getting my car fixed after two accidents that weren't my fault. They were swift in filing my claim and getting me back out on the road. Plus, after those accidents, my rates never went up. They always have a live person to speak to rather than an automated system that can take ages to get through. You can very easily pick through what you want and don't want covered on your vehicle.

I really didn't like the service and I wanted to switch my insurance provider. The claims are so bad that I am not at all happy with the current provider with my insurance company. Seriously they couldn't help me in a claim recently and I really wanna change my insurance company to other best company like AAA or Farmers or National.

We have had a great experience with this company. We really appreciate our agent being available during an accident via email and text and it really makes it nice when they know me by person and not just a client.

Had them for over 20 years. We have had only one accident in that time and they were there to help us get back on the road. They checked on us weekly to make sure we were not hurting from the accident.

State Farm has very competitive rates and good discounts. Agents are friendly and care about their clients. Have not had a claim in over 10 years so cannot really speak about that at this time. We have a policy bundle with State Farm and have had it for over 40 years so I guess we are happy with them.

I have had many auto insurance companies. For the past 5 years State Farm has been great. Easy to work with, and extremely helpful with any issues. They were so great that we do almost all insurance through them (and get better discounts). My representative is nice, generous and easy to get ahold of.

They have been really good, they are helpful, and as nice as can be. I have never had a problem with them. Anytime I call they can answer any question, or if I go in someone is already available to talk to me.

Always treats its customers fairly. Looks out for their best interests.

First things first: I am not a State Farm policy holder. I am from Michigan, but am in Savannah, GA for college. I was driving long, minding my own business, when a woman who has State Farm did an improper left-hand turn (from the right lane) into my car. Now she was very nice and once the police came and did the report everything seemed taken care of. My car only had a dent around the right headlight, and the turn signal fell off. Not too bad. Then the terror that is State Farm Claims Service began.

Prices are good as well as the customer service. They have gone out of their way to insure just what's needed and give me the best available price. Any time I have had questions or concerns they have been there for me at a moments notice.

No company can get me the coverage for the price that State Farm provides. It is pricier than other companies, but the coverage is incomparable. I've also never been afraid of being dropped by my insurance company like many of my friends and family. I feel secure in paying the extra and wouldn't consider changing auto insurance companies.

Have been with State Farm for over 54 years, not gonna switch now. They were my very first insurance company when I got my first vehicle in 1961 and have used them both in California as well as Arizona. We traveled a great deal and they were always there for us.

We haven't ever had a major problem but have required roadside service several times in the last few years. Always prompt service and then very helpful communication and fair payout.

I have had a relatively good experience with my auto insurance so far. I have never had to file a claim, thankfully, but they have always been helpful when I have a question, whether about payments or changing vehicles or adding people on to my plan. I like the company a lot but I don't have enough experience with their claims area in order to "fully" recommend so I have to give them 4 stars out of 5.

I have had insurance with State Farm for over 35 years. I have always been treated with courtesy. I receive multiple discounts. My claims have been handled promptly, professionally, and to my satisfaction.

State Farm is amazing. It's reasonably priced, covers well and the local agents are great. Always there for me and great payment options. Always willing to listen and there for you.

Rear window blew out of my SUV. The company that State Farm sent out to replace it caused over $1700 worth of damage to my car and never replaced the glass. State Farm sends another company to do the work and I pay the deductible. After two weeks of trying to get the damage that was done to my car taken care of, State Farm finally tells me to go back to the shop. I had the quote done at and have another quote done. They will pay for the repair, but I have to pay another deductible. My agent's office not returning my calls, and I have to pay two deductibles for one issue.

Always been consistent, provides good customer service all while keeping rates low. We have had coverage with State Farm for over 30 years and never had a complaint. We get plenty of discounts and the agent is very good about explaining my options, helping me to choose the best coverage for our family.

Terrible, terrible people to be involved with. So unorganized. My daughter got into her first crash and they needed to send over a check to the total loss department of GAAP insurance. And they kept putting it off and coming up with excuses, and still have not sent the check. And until they do, I have to keep paying monthly bills for a car I don't even have anymore.

I'm satisfied with State Farm with their insurance coverage but I'm not happy with their pricing. Have not used any other Insurance company in 10 years. I don't know what I'm waiting for.

I wouldn't recommend State Farm Auto Insurance to anybody. I'm 20 years old and have been with State Farm since I had my permit. I have a lot of questions and concerns, but whenever I call my agents office (Tom **) they are nasty and rude. They don't care about your questions or feelings and talk to customers with complete disrespect. I have been with them for almost 2 years, no tickets and no accidents, but every time I get my bill its higher. My car insurance cost more than my car payment, it's ridiculous. I was told one price and charged another constantly.

Friendly agents. Respond to questions and concerns in a timely manner. If you get lucky, you might even get a very casual agent that will entertain texts so that you get a really quick response to your concerns. So far I have not filed a claim so don't have much information for you there. But I believe I will have good experience there too. Overall decent auto insurance provider. You could combine renter's insurance and get an overall discount.

It is an insurance company that checks you all out and gives you the best for a good driver. It does so by checking to see if you have good credit, if you do you get rewarded. They give you credit for defensive driving courses. Gives you renters insurance at a good price, that's because I live in an apartment. They give you safe and save which goes under your dash in your car and it keeps track of your good driving record.

I like the insurance company just not the agent we have. She tends to be lazy and doesn't get things done in a timely manner. She doesn't keep us informed about things that she has done.

I have been a customer of State Farm since 1979. I have always had superb service. Any claims I have had have been resolved to my satisfaction swiftly and professionally. That includes lightning strikes, other weather related claims, and auto claims.

I have only used State Farm indirectly as I am still under my parents insurance. However, I am a student and do appreciate the option to get a discount if I make good grades! I am an independent because I recently was married, but as I am under 26 I still fall under my parents insurance. Each time I have visited the offices the staff have been very friendly!

Generally leave me alone - stay out of my way. I am taking advantage of their bundle pricing to save hundreds of dollars on premiums. The bad news is that if I become dissatisfied with one of the policies, I'd need to move all of them to a new company.

Decent insurance but agent never calls back when I leave a message with customer service. When I had an accident, it took a very long time for them to get me my deductible. Other than that the insurance is good, good coverage & decent price.

They have been in business for many years and have a great reputation. I have had them all my life. My parents did as well. They are very helpful, fair, and competitive. Their customer service is outstanding, and they are willing to go above and beyond.

To sum it all, State Farm conspires with their Select Service body shop pushing shoddy work as meet "industry standard". If that's not your standard, be sure to fight back and don't let them get away. My Infiniti was T-boned by a driver covered by State Farm. It was a minor collision that damaged my both driver side doors. The car was like new that I have taken meticulous care of, with less than 20K miles on it. When picking up the car, I immediately saw wavy door panels, color mismatching, clear coat runs, rough door edges, grits in the paint, etc. The shop manager told me that was the best they could do unless I got a new door. Of course State Farm rejected and they told the body shop their works were good enough and they did not have to do anything to correct.

They are very helpful and understanding when I need extra time to pay my bill and with any questions I have. Have helped me with accident reports and also have my condo insurance with them for a decent price.

They're fair and go out of their way to help in any way they can. They have very fair pricing and discounts.

I have had a great experience with State Farm. They are efficient and always on top of any issues that pop up. The price is competitive. They are friendly and easy to work with. They treat you as if you are their most important client.

I've had a good experience with State Farm as far as great customer service, reasonable prices and good coverage packages. I've also been happy with all the discounts I receive. I have not however filed a claim, ever, so I have no experience with that.

They always make it personal like they really care. They ask how I am doing and ask about the family. They are always helpful and make sure I am satisfied before I hang up the phone. If there is a new product they had me know.

I have been with this company for 8 years. I have never had to file a claim, so can't really speak on that. They have always been very forthcoming with any new developments in the company. They have also been instrumental in getting the best discounts that apply to me personally. I have a very helpful representative who consistently alerts me when it is time to discuss anything that would affect me. These are some of the reasons why I would recommend this company.

Not really sure. They seem to be the same as all others. There is nothing really spectacular. I guess I like the local agent. The double check on rates is also nice. They also have very competitive rates that help when buying insurance.

I had a good relationship. I was involved in an accident that was the fault of the other person, who also had the same insurance. The claim was settled quickly. All phones calls were answered promptly.

I really like my agent Jeanne, and she has been helpful over the years in getting us the best coverage for our needs at a low cost. Now that I am older and drive less, she has gotten my discounts that make managing the costs very affordable.

They have always been straightforward with me as a customer. Their rates are fair, their customer service department is available 24/7. I can pay my bill online or over the phone, makes it much easier.

State Farm has very good claims service that tell you exactly what you need to do to file your claim. And the claim adjusters are very helpful by telling you exactly what your insurance covers and what your deductible is and if the other driver - they let you know what to expect.

After many years with State Farm I am canceling the insurance as of today. I found other insurance that is several hundred dollars a year cheaper with the same coverage plus I added another person to my new policy. State Farm priced themselves out of a loyal customer for almost 40 years. There was no good reason for their continual rate hikes on a car that is getting older with no accidents.

My State Farm agent has an office here with assistants on staff. They are very personal and friendly. Whenever I have a question or need changes to my coverage, the response is timely and on point. State Farm is a full-service insurance company. This is one place where you are in charge - your protection comes first.

My insurance agent with State Farm is a rare find!!! They actually care about their customers by calling when they don't hear from you in a while or, in my case, immediately after an issue involving our car. When our car was in an accident a few months back, our State Farm agent was right here immediately the next morning at 7 a.m. checking on us!!! Our claim was paid quick and our agent didn't make us wait for the check...he brought it to us and the guys began the repairs that day. We love our insurance company because they are reliable, driven, compassionate and on time.

They have given me good coverage for a very reasonable price, and that helps since I'm on a fixed income. I had to switch insurances carriers when I moved out of state. So this is a new experience with this company.

I have been quite satisfied with State Farm for my insurance agency. I am most satisfied with the customer service I receive from them. They are some of the nicest people I've dealt with in customer service. They are always friendly, and willing to work with me so I can make my payment. They are extremely helpful. The prices are competitive which I greatly appreciate. I have auto and home insurance and because I've bundled both with State Farm, I get a great discount. All of my interactions and dealings with this company have been very satisfactory. I also appreciate that they have a sense of humor and are genuinely down to earth and personable. I don't feel like "just another customer" with them. I feel as though they have worked hard to make me feel valued and individual.

I've been insured through State Farm for nearly 60 years - auto, home, life. During those years I have had a few claims - a couple of car accidents, small house fire, broken water pipe. All claims were settle fairly and quickly. I don't hesitate to recommend State Farm.

I've been a customer of State Farm for over 16 years. My agent is a personal friend who I trust and the company he works for is top notch. Have never had a problem. When I've had any kind of claim it's been taken care in a very professional manner.

My boyfriend had a 2011 Ford Fiesta. It was in perfect shape till someone hit him. The company only left him 500 dollars after paying in this car over a year. Please do not get full coverage Insurance here. They are not fair people. They will drop you soon as you have your 1st wreck. Be aware. They are liars and only care about making money off of you.

I found their service to be of good quality and great value. They were very reliable and dependable. I never had any problems or issues with them and I would recommend them to others.

For the first time EVER in Feb 2015 I filed a claim with State Farm for a bumper damage which costed them less than a $1,000 to fix. The damage was the result of a freak accident. Few weeks later, I was told my policy was not to be renewed. I am the type of person who has been driving for over 30 years: no accident, no claim, no ticket, safe driver. Finding a new affordable auto insurance has been difficult. I am not near having the auto coverage I had and must pay now $600+ extra a year to afford a minimum coverage. Of course, if I have known all that I would never have filed the claim. Too late now. Will pay that decision for the next 3 to 5 years. My State Farm agent did not fight for me. Corporate decision I was told. My question is: what's the point of being insured if you can't use it? Total disaster. Thank you State Farm.

I switched from Farmers to State Farm a few years ago and I am paying about $100 less a month for my homeowner's policy and the same amount for my car insurance with almost double the coverage. I have not had occasion to use either of them (knock wood) so I am satisfied with the cost and assume the service will be comparable or better than Farmers. I was a loyal Farmers customer for over 20 years and felt I needed to switch when they denied a claim to pay for storm damage to my roof, they only agreed to cover half of a peak (?!). Every agent I spoke with treated me like a criminal. I hadn't missed a payment and only made one minimal claim in the 20+ years with them (I was paid $100 when an uninsured driver rear-ended my car).

Great customer service. They care about their customers and make sure you understand their policy, rules, and deductibles thoroughly. Also, great price compared to other companies. I had State Farm for a while now after switching from GEICO. GEICO was never that helpful and seemed like they were only interested in your money not you as a customer. State Farm I would recommend to anyone who is looking for affordable insurance with great service and great products to choose from.

Great company and has been very good to me in the past and future. I will definitely re-update with them when my contract runs out and hope the deals continue to come as long as I do not get into a car accident and stay a safe driver.

They offered a great bundle package. The representative Ashley was awesome. She put together a great affordable package that cover my home, life insurance, rider for my two children, and insurance for all my vehicles. It included whole and term. I'm very proud of what they offered and how kind and helpful the agent was. I recommend that agent and her branch to all my friends and family. 5 stars to State Farm!

This company gives me the most comprehensive coverage for the best price. I have best coverage available and pay the least amount when comparing it to other companies. Agent always gives suggestions on other coverages and types of insurance that I may want to invest in.

They have some very good discounts if you have multiple forms of insurance through them. When I did have an accident, they paid me a lot more than what the book value was on the car, and allowed me to buy it out from the junkyard for a very low price. I would highly recommend this company if you plan to stick with them.

Nothing real great but he was always happy to be of any help to me. When I hit the guard rail he himself was glad to help in any way he could and things were taken care of in a very timely manner.

They have always been really great with us. Helping us before we buy a vehicle by letting us know how much insurance will run, have helped us get a loan for a vehicle. The staff is always very friendly and helpful. Available at any time day or night.

I always have very good customer service when contacting my agent. The rates are satisfactory and the coverage is great. I've never had any problems with the many years I've been a customer.

We recently had to make a total loss accident claim with State Farm insurance company. There are no appropriate words to express the loss you feel when your vehicle has been unfairly demolished by an accident in which you were completely not at fault. The nightmare was made easier by the insurance company handling the claim with empathic kindness. We still had a considerable loss as to property but the driver had avoided most of the injury in which could have been inflicted if my husband's reflex were not as quick to respond. The insurance company was negotiable to our demand for at least the equity we had in the car. They met us all the way in that regard. They were like a "good neighbor."

State farm has always provided me with excellent customer service. They pay attention to details and are knowledgeable of all their policies. State farm also has provided wonderful discounts and a low rate overall for my budget. They made auto insurance affordable to me in my time of need. I also moved just recently and before I moved, I asked for rates of what my insurance would be once I was out on my own. I needed to make sure I could afford the price difference beforehand. They were very nice and understanding and changed it for me right when I needed it. State farm made it all very easy and I really appreciate them taking their time to speak to me. I always recommend them to family and friends!

My State Farm agent is always there when I help or have a question. I have been with State Farm for over 20 years. Never had any kind of problems or issues. Changing policies is always done quickly, efficiently, and in a very timely manner. Claims have always been processed quickly.

I recently had a incident and gotten stuck in water and I had no access to a tow truck and my local office was closed so now I have no way to work or school. I'm very displeased. I thought I made the right decision switching but I didn't. I wouldn't recommend no one to State Farm.

So far so good. A little pricey. I would like to be at $100 but instead I'm paying $283 for two cars. I can't complain. The agents are very understanding and respond quickly. I live state farm. And that's it.

Extremely helpful in multiple situations. Several locations or agents located in our area. Quick and easy to rely on when help is needed. Recently was in a minor accident with an animal. Contacted State Farm who was able to quickly get me an appointment with a local repair shop for an estimate and date of service for repair.

My insurance company was able to meet the price of the other place I was with. In addition, they also were able to point out that I had an inferior product for my home insurance that would have likely left me under-insured if something bad happened.

State Farm is a reliable company that is easy to work with. They provide quality insurance from a dependable company. They have a good website and mobile app that makes it easier to access information. State Farm isn't the cheapest insurance, but the reliability of the company makes the prices worth it to me.

They are a great auto insurance company. They have helpful customer service associates who are available at any time of day to answer any questions or concerns you may have. Their insurance is affordable and makes keeping my car insured and my family protected possible.

I requested a quote from several auto insurance companies and State Farm was not only the lowest quote but the quickest one to send me information. When I called to inquire about some things, the staff was extremely nice and helpful. After being signed up with State Farm I ran into a problem with the state not being notified I switched insurance companies, so I called State Farm and they took care of it that day!

They have low insurance rate, discounts on being a good driver and adding homeowners insurance save as much as $696 in a year. Also using one company for all of your insurance saves you time. They are trustworthy, courteous, friendly and source of help when help is needed. Someone you can count on, someone who cares.

They may not be the cheapest, but I think they are the best. In one year, we totaled 3 cars (myself, my son, my wife). Only one was our "fault" but anyone else would have non-renewed the policy. That happened about 8 years ago and we are still with them.

State Farm is the most affordable insurance I have had and I love my local agent. They are friendly and even called on my birthday! I feel confident that if I were to have an issue my local agent would take care of everything and would leave me with little stress.

Good company and good service that delivers what they say.

State Farm is local in my town. They have been consistent with our policies. But they are not as proactive in offering new things. It may just be the agent we have at this time. It was easy to bundle our vehicles & homeowners policies together. State farm also offers outdoor recreation insurance for boats, atv, utv, snowmobiles. They offer a good price for our insurance at this time. There have been just a few increases in premiums over the past seven years they have been our insurance company.

Low rates and great service when in the past I have had claims. All claims handled quickly with no increase in premiums or delays of any type. Quite happy with the company, plan, and service.

Great point of contact and customer service. I have a strong relationship with my agent. They have the right package for my needs for home and auto bundle. I have been with State Farm for many many years and my parents use them as well - very easy to work with even when times are tough.

My insurance company is trustworthy and very responsive to my needs. Customer service is excellent and the personnel are always very friendly and warm. I trust this insurance provider very much to help me with my insurance needs.

Insurance keeps increasing and is getting high priced. Looking for something the whole family can use without increasing every year. Need low polices with a low deductible. Full coverage for all family members.

Pleased very much. I have been with State Farm for forty-two years and have always had good service and good agents. Every year on my birthday State Farm remembers to send best birthday wishes. And when I had surgery and put in the hospital they mailed me a get well card. And also during Christmas State Farm sends holiday cards and my agent takes the time to give his time to the city I live in by being very, very, very charitable for different occasions.

State Farm Insurance is the only Auto Insurance I have used in the past 40 years. They offer a great service at a responsible price. I have filed very few claims in 40 years and they are always very easy to work with. The staff is friendly and always very helpful.

State Farm is a great company. Their agents are friendly and helpful. They always look for the best possible coverage for you at the least cost. Claims are settled quickly and in an amicable manner. I would definitely recommend them to others.

Good insurance company, great customer service, low prices. Helpful with answers to my questions. Helpful with comparing prices to other competition. Will visit your home every year to give you a custom quote.

They have very great customer service and the rates are very affordable. They help me with whatever they can. I will recommend them to anyone and everyone. I have been with other companies and they aren't as good as this one.

Been with them for 2 years, the rates are unbelievably low, no one could match it. They stay in contact with me through mail and emailI, have never had to file a claim, so I have no experience in that area.

State Farm has provided us great car insurance at an affordable price. We also use them for our home insurance as well. We would definitely recommend State Farm car insurance to others.

State Farm is 93 year old company and I am a very happy customer for 5 years. State Farm Auto Insurance, Banking, Investing sectors. State Farm ranked 44th in the 2013 Fortune 500. The corporate headquarters are in Bloomington, IL.

They have excellent customer service and good policies. They give you the option to choose options to make the right policy for you. You can call your insurance rep whenever you have any questions and can call their toll free number during non working hours. They give recommendations.

I pay an outrageous amount of money for the lowest coverage possible. I have never paid this much money for car insurance. I don't understand how I can be paying this much money for absolutely nothing.

Nice service and great quotes.

Good insurance company but typically like all others. I would expect insurance premiums to go down especially if you are a safe driver and never had a accident or ticket. But that's not the case. It seems like my premium keeps going up instead of getting a discount for being a safe driver.

They are the very best in what they do… customer service, their workers, etc. Whenever I have a problem it is solved immediately. State Farm the best, great.

I have used State Farm for over 20 years and have all my insurance policies with them. I recently moved to FL and was surprised that there were no agents in the town that I live in. Have to drive 15 minutes now to get to the nearest agent. Other than that, I am happy with them. I also think that their advertising is very effective!

I have always had a positive experience with my insurance company. They always answer any questions may have clearly for me to understand them. My bill is always easy for me to understand and they always contact me with any changes in a timely matter. When I have had to file a claim they resolved the claim as fast as possible and was very attentive to my concerns. I would recommend my insurance company.

State Farm insurance is a good company, insurance prices are reasonable. They give online assistance, roadside assistance and other benefits. Claims are easy to get. Agents response quickly to questions and queries. Overall, they satisfy my needs.

They are just so easy to work with as the rate are awesome. I cannot recommend State Farm enough to my friends and neighbors. State Farm has really been for me during hard times and to make me feel confident in my coverage and safety.

State Farm is a good company. Their rates are very reasonable and they have great customer service. The only reason I gave them 4 stars instead of 5 is because I wish they had a few programs like vanishing deductible and accident forgiveness which they currently don't offer.

I am really happy. They have great rates and great coverage. They have a 800 number that you can call 24 hours a day. I like how they have an online account now so you can do everything online. They are quick to handle problems and fix things. I like that I can contact someone anytime. They are quick to handle claims and put you in a rental really quickly and are quick to pay the shop if they have to do extensive repairs. Their claims department is not that great but they handle the issues. They will not fight a small claim even if it wasn't your fault and it was proven they still won't fight it. They won't raise your rates a lot after an accident. Some of their local agents take forever to get things done and it might take several phone calls. But there are so many you can just switch to a different one in your area.

State Farm claims department is beyond sloppy. They have made the month of Oct the worst month of my life. I have a 2013 Nissan Altima with only 40K miles on it. I was involved in a car accident. The car was in mint condition certified with 100K warranty through Nissan. Long story short, they gave me my car back barely drivable with all sorts of sounds coming out of it. Sounds my car never made (almost brand new). They told me they will not cover the parts making the noises and gave me my 25,000$ car back barely drivable because supposedly my water pump had a leakage prior to the accident which is a complete lie. I get oil changes at a Nissan dealership and I have docs proving the car was flawless before the accident bc they inspect the vehicle.

The staff is very friendly and knowledgeable. They know what I need whenever something comes up. The best part is when they call me on my birthday to wish me a happy birthday. It really means a lot that they care about me out of the million of customers they have to deal with on a daily basis.

Good I never have a issue. Granted I don't believe that we should have to have insurance. Just like the seat belt law. People on motorcycles don't have seat belts and half of them don't wear helmets. And insurance should be a choice you choose to have not have to have.

I have State Farm Insurance. Every time that I have needed State Farm Insurance, they always has provided Horrible service every single time I have called to make a claim. They're not helpful at all and shouldn't be allowed to use their slogan.

I have been happy with the amount of customer care that I have received from State Farm. The claims process was much easier than expected and they were more than happy to walk me through the entire process. I am very happy and will stay with State Farm.

Whenever I've had to call State Farm regarding a claim or roadside assistance they have always been very accommodating and helpful. My agent has been helpful and they are very polite. I enjoy working with local agents other than someone I found online. Customer service is key to them and they treat us with respect. I've had insurance from other companies and State Farm has been the best with communication and friendliness.

State Farm has been my insurance company for over 30 years. They are expensive but have never failed to be responsive and fair when I have had claims. They are well worth the price paid.

Okay haven't had state Farm insurance for very long, but they were the best price out of all the major companies. Also my agent was very helpful and responded quickly to my many questions by email before I had even purchased my policy, and she helped me get as much savings as possible. Very friendly, efficient service.

They have been very helpful during my move to another state and transferring everything over. I currently have my life, auto, and renter's insurance with them. They make it very simple to have it all.

It fair haven't used it much. It just seems like a lot of money. So far like the people who work there seem to be doing a fair job. We will have to wait and see until we really need it and what will happen.

All in all, I've been satisfied with this insurance company. There have been a few incidents that required me to contact them and they've been prompt and helpful. No complaints so far and decent enough to continue with it.

State Farm is the best auto insurance company out there. They are reliable and cover me in case of an accident. I have had an accident previously and they were there to fix my car and get it back on the road quickly. I love their TV commercials mainly that last one with Aaron Rodgers where the referees got caught on the mic discussing the play that was going on and they got caught. It was funny when the ref said to Aaron that only 70,000 in the stands heard it but then Aaron said that there were 200,000 TV viewers that heard it too. I have been with this company for many, many years and plan to stay with them for good. Thank you.

I rear ended by a car at a stop light while on my motorcycle. Even though we didn't report the accident immediately, State Farm was quick to answer all my questions and help me get back to riding as soon as possible. The person who hit me also had State Farm and her representative was very nice. The estimator came quickly to assess the damage and was also very polite.

For 5 years I called, emailed and met in person to discuss how to lower auto insurance premiums. The office and specifically Frank ** never discussed the stacked coverage of under-insured-uninsured motorist coverage on 5 vehicles. It was unnecessary to do this and for 5 years I paid State Farm in excess of $2,350 that Frank received commission on. When pressed on coverage questions, I was presented with more ways to buy life insurance and investment vehicles from Frank.

State Farm is a wonderful insurance company. They have prompt and thorough claims service, flexible payments plans and the right insurance to fit your needs. Give them a call today and see what kind of package they can put together for you.

State Farm has been great. They do yearly reviews of my policy to make sure I am properly insured. They have been great at adding and removing cars from my policy as needed. They were efficient when making a claim for an auto accident when I needed to make a claim and did not raise my rates immediately as some companies will do.

State farm is very customer friendly. You tell them what you want and they show you options and normally can offer more coverage at a cheaper price than others. If you ask them for something they will put it together and have an accurate quote and will answer any questions and they don't push extras on you like most companies. I rate them with 5 stars!!! They are the best and I'm glad I left nationwide for them.

I am really happy with State Farm. They have had great customer service when it comes to me calling about anything. I found them through advertisement and made a call to them. They have been pleasant to be with ever since. I think that their prices for their services are very reasonable. I haven't had any accidents where I needed to make claims but I can only imagine they would be a great help if that happened. I enjoy them and I highly recommend them to all my friends and family. I actually think that a few of my friends have looked and gotten auto insurance through them in the last few months. I look forward to continue my relationship with them in the future.

I have never had a bad experience with my auto insurance company. They have always been helpful when I call with questions. I pay monthly, and I receive a quarterly letter with my insurance information and what I've paid. It has been a pleasant experience so far.

We have always been happy with State Farm and have had no particular problems. The few times we have had claims over the many years we have done business with them have proved to be without difficulty. We are happy to recommend them. They are a reliable, stable company. State Farm also allows you the opportunity to buy other insurances so you can bundle and have a discount. We also have homeowner's insurance with them. I consider them to be competitive when it comes to premiums. They are reachable either through a local agent or an 800 number.

State Farm has fair prices, great coverage, and amazing customer service. I know my agent on a personal level and she knows me as well. We are happy with our insurance and will not use anything else.

My local State Farm agent has been my auto insurance agent for well over 20 years... They are always friendly and helpful. When I call them, I don't have to go through an automated call system or be outsourced; my agent answers the phone. I also have my homeowner's insurance with them. I find my home and car insurance with State Farm to be affordable. Several people in my family use State Farm... Overall, we're all satisfied.

State Farm is a reliable insurance company which follows through with the claims I have had over the years. I have been with the company for over ten years or more because of the easiness to speak with the representatives whom I talk to on the phone. I also save because I have car insurance and life insurance which allows me to get a discount. I tried to get my homeowners with them as well but was informed that after hurricane Katrina that the company was not allowing any new policies for the homeowners insurance. I don't pay much and I continue to have comprehensive on an older car that I had and now that I have a new vehicle I continue to stick with State Farm as my insurance provider.

Thankfully I haven't had to make any claims, but I trust that if I had to, everything would be handled efficiently. From everything that I have heard, State Farm takes good care of their customers and treats them well and fairly.

Son had an accident in our vehicle during a blinding snow storm. State Farm was wonderful and took care of everything. No rate increase after either. The local agent is always responsive and helpful so that we get the best coverage at a reasonable price. Have them for auto and house insurance.

Never any problems.

Competitive rates and have always found it easy to get in touch with someone with questions. Have not had to fill any auto claims but don't foresee any issues if I would have to do so. Like that they have a local office that you can go and speak to an actual person.

I have only had to use my insurance for my automobile once in the 15 years I have been with State Farm. I am happy with their low prices compared to other companies I have researched. However I do not have a lot of experience with their payout in case of an accident. At this point I am satisfied.

Provides great coverage with reasonable rates and a local presence in our community. Local office of State Farm is nearby with knowledgeable employees and open hours that are acceptable.

They are always there to help. When mom got into her accident they took care of everything and in a very timely manner. When I bought my new car I called them, boom, within a few min proof was sent to car dealer.