State Farm Car Insurance Reviews

Michelle is a very nice service representative in the office. She is kind and polite, very helpful and always makes sure you are well advised. She knows her insurance business and is pleasant to work with.

Byrant ** is great. He saved me a lot on my insurance. Please use him as your State farm representative.

I experienced the best day ever when my agent Sean helped me with my issues. He was so kind, polite, and understanding. Thanks 😊

Sujeet ** did a Great Service, and was very knowledgeable and helpful, I would recommend him and his Office Jenny ** to anyone looking for Great assistance for Insurance (Auto/Life and Rental).

State Farm's handling of our claim left us disappointed. Even after providing an independent witness statement confirming their insured struck my son's vehicle from behind, they continued to assign only 25% liability. We feel the investigation did not fairly consider all available evidence.

Do not use State Farm for any insurance needs. I had a two-year-old truck with twenty-five thousand miles on it insured through State Farm. I somehow got a load of bad fuel contaminated with water and diesel bug. The contaminated fuel damaged my fuel system. State Farm denied the claim for wear and tear. Yes, a vehicle two years old and with only twenty-five thousand miles was denied for wear and tear. The proximate cause of the damage was the sudden and accidental introduction of contaminated fuel, not wear and tear. I know how far this company has fallen as I was an Adjuster for State Farm my first eight years out of college in the 90s. It makes me sad that a once great company turn into what it is now! My out-of-pocket cost to repair the vehicle is around 17K.

As a provider, I strongly urge you not to use this auto insurance. They have just done an update to where they will no longer verify if a personal injury claim is open and billable. Which means they have added yet another hurdle to not pay your claims!! This is going to cause tremendous issues within the medical community. You will now receive billing when it should go directly to your auto carrier. Causing you extra undue stress and hassles. Shop elsewhere for your auto insurance needs!!

Only gave one star because 0 isn’t an option. My agent was Gloriya ** and I have never dealt with a more rude, careless person. My concerns and issues with my policy were completely disregarded. It took them 3 months to get 2 of my 5 vehicles taken off my policy since we did not have those vehicles anymore. My bill was always wrong and they couldn’t tell me why this happened every month or why they were unable to get those 2 vehicle off my policy. She would sigh and huff and puff every time I called in to try and figure these issues out. If you want to deal with billing issues every month and rude people, State Farm would be a great fit for you.

We have been with State Farm for almost 10 years. We bundled our house and our cars. We went with State Farm because they were the cheapest. Being a military family, we couldn’t afford to be picky. We completely regret going with State Farm. We bought a house and through the years, the roof needed to be replaced. We can’t afford to pay out of pocket, so we thought the insurance would at least help, WRONG! We asked several times if they would help replace the roof because it was clear we needed a new one. The roof had hail and wind damage. Shingles missing, the roof was actually peeling off, and at one point, we had water coming into the house.

State Farm operates on a foundation of deliberate deception, institutional greed, and systemic bait-and-switch tactics. It is a deeply shameful organization that traps consumers through bad-faith business practices. When establishing my policies, I was entirely honest and forthright, explicitly disclosing a ticket on my record to the local agent before a single document was generated. Instead of entering the accurate data, the agent intentionally ignored my disclosure to fabricate an artificially low quote, greedily taking my full payment upfront before requiring any final signatures. Once my money was secured, State Farm waited until I was away on holiday to hit me with a predatory 50% rate increase on my auto policy for the exact ticket I had already disclosed.