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State Farm Auto Insurance

State Farm Auto Insurance
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Overall Satisfaction Rating 3.95/5
  • 5 stars
    471
  • 4 stars
    591
  • 3 stars
    282
  • 2 stars
    59
  • 1 stars
    54
Based on 1,457 ratings submitted in the last year

This company is not yet accredited. See reviews below to learn more or submit your own review.

State Farm is well known for its auto and homeowners insurances. When you request an auto coverage quote, State Farm suggests one of its three levels of protection. You can also select add-ons and see if you qualify for discounts. The company has a large network of local agents to assist with policy management.

BOTTOM LINE

State Farm is an insurance provider with nearly a century of experience. Its car insurance rates are fairly standard, but you can apply for discounts or bundle policies to save money. It has more than 19,000 local agents nationwide.

PROS

  • Intuitive website and mobile app
  • Multipolicy discounts
  • Many local agents

CONS

  • Not the cheapest option
  • Quotes require personal info

Top State Farm Auto Insurance Reviews We Found

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Rated with 5 stars
Verified Reviewer

I can call the office of our Agent, Rick **, and anyone I get is able to access our account and answer questions immediately. Very happy with our coverage: Home, 3 Autos, and Rental Property bundled for us, saving some money!

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Rated with 5 stars
Verified Reviewer

I have been with State Farm for several years now and see no reason to change. Local agent is great and the service level is unmatched by any of the others that I have used over the years… Claims are handled well and quickly.

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About State Farm auto insurance

State Farm started by providing auto insurance to farmers in 1922 — now it’s one of the biggest car insurance companies in the country and serves a wide range of drivers. It employs more than 19,000 local agents to help you find and manage the right policy. If you prefer to handle your policy yourself, though, its online portal and mobile app are intuitive and easy to use. State Farm’s coverage costs typically are reasonable, and it offers several discount options.

State Farm auto coverage

State Farm offers standard auto insurance coverage, including:

  • Collision
  • Comprehensive
  • Liability
  • Car rental
  • Travel expenses
  • Uninsured motor vehicle coverage
  • Underinsured motor vehicle coverage
  • Medical payments coverage
  • Emergency road service coverage
  • Rideshare driver coverage

State Farm auto insurance quotes and rates

Typically, the cost of auto insurance depends on your individual situation, including your age, location, driving history, gender and more. State Farm features two discounts:

  • Drive Safe & Save: Tracks your driving and provides discounts based on your safety levels.
  • Steer Clear: For new drivers or drivers under 25 years of age with no at-fault accidents or moving violations within the past three years.

Its other discounts options include:

  • Accident-free
  • Defensive driving course
  • Student away at school
  • Good driving
  • Driver training
  • Good student
  • Vehicle safety
  • Passive restraint
  • Anti-theft
  • Multicar
  • Policy bundling

State Farm auto insurance FAQ

How much is car insurance from State Farm?
Car insurance rates vary depending on your age, gender, location and driving history — the best way to find out how much a State Farm auto policy will cost you is to get an online quote.
Does State Farm raise rates after your first accident?
State Farm might raise your rates after an accident, but this isn’t always the case.
Does State Farm do accident forgiveness?
No. State Farm doesn’t offer accident forgiveness as a coverage add-on or as a reward for safe driving.
Where is State Farm available?
State Farm is available in all 50 states and Washington, D.C., but not all coverage features are available in all locations.

Is State Farm good car insurance?

State Farm has sold car insurance in the U.S. for nearly a century and has formed a reputation for being reliable. It employs more than 19,000 agents across the country, so you can almost always find a representative to talk to in person. If you prefer to handle your policy on your own, State Farm’s website and mobile app also make policy management easy. Overall, State Farm is a good auto insurance choice for most drivers.

State Farm Auto Insurance Reviews

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How do I know I can trust these reviews about State Farm Auto Insurance?
How do I know I can trust these reviews about State Farm Auto Insurance?
  • 2,892,893 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: Jan. 10, 2021

PJS Towing and Recovery. I received this service through State Farm. I had to use them twice in one week. We thought my battery was low due to the cold, but when after a few days I thought the battery was dead and I needed a tow, they came and jumped it again. They were in constant communication about their ETA, and arrived on time each time. The guy advised that, after diagnosing my alternator, it was my battery and that I should replace it. He also advised me on replacing my jumper cables to a higher quality brand. Great company!!!

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 30, 2020

I have been with State Farm for several years now and am pretty happy with them overall. Whenever I've needed roadside assistance help it has been reliable and fairly quick getting to me. I haven't had any collision claims so far so I can't speak about quickness or response time regarding that but I would think it would be rather seamless. I have both renter's insurance and my auto insurance with them and they seem to be fairly priced but I may have a look around for price comparisons if I get a chance. Their personnel are always friendly and helpful and that's something I really like. No automated answering systems at their office so I can deal with an actual human when I call to make a payment which I'm happy about.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 29, 2020

    State Farm has always taken excellent care of my family and me in the areas of car, home, and life insurance. The absolute best car insurance coverage I have ever had, and I have tried others in my 43 years of marriage, is by far State Farm. They have always covered repairs on our cars when we were in accidents without question and without raising our rates. There are discounts you automatically receive for increments of years of loyalty in staying with them. I can count on my local agent to answer my call immediately or within 2 hours, if after his hours. I have heard horror stories from colleagues at work about insurance companies that would not even cover their accident because, for example, there was not enough "proof" that it was a deer that hit the car. That does not happen with State Farm, as we experienced in the case of our daughter's late night deer accident. They covered us thoroughly anytime we had an accident.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 5, 2020

    I just had to write this review! I live in Phenix City Alabama, and got a call from a Agent name Leah **, who only first called to give me a quote. She was amazing: 10's all across! So professional, including the other staff that was also there. I only wanted Car insurance, but by the way she helped me, changed my life. I now have car coverage, renters insurance, and life insurance. She had me definitely! I was interested in everything she said. Great conversation, amazing energy. I am so happy I came into the office, because I was offered more options than what I came in for. I don't feel that nothing is a scam. It's legit. I'm happy for that. I can sleep at night and don't have to stress about issues I now pay monthly for lol (if you get what I mean).. God bless you, I'm happy you called.. Thank you Leah. And that handsome Jason ** with that Jeep I OH SOOOO WANT LOL... SEE YOU GUYS????

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    Rated with 5 stars
    Verified Reviewer
    Original review: July 25, 2020

    I have been with State Farm for 14 years. I am very satisfied with my overall insurance plan. My auto, home, & condo are all insured with State Farm. My rates are among the lowest. I qualify for every discount that State Farm offers. I have never had a homeowner's claim. Hopefully, I never will. I have had 1 auto claim when I was involved in a collision with a deer. The damage was minimal and State Farm responded beautifully. My agent here in Auburn, Alabama is the top rated agent in this area. I am really satisfied with my State Farm agent Kathy **. My hard work of maintaining my credit and being a safe driver has paid off.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 12, 2021

    Had an accident over 1 year ago, required surgery to repair knee. Jordon ** is claims specialist, he told we would be able to settle this claim in 2 weeks, well that was over 2 months ago. I call weekly and never get a call back. Registered online. Called another claim specialist, he has not returned any calls, sent email and still no response.

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 26, 2021

    My son was a passenger in a car. The driver had full coverage w/ StateFarm. My son was hit by 2 random road-rage bullets. One went thru his arm. The other grazed Gus stomach. State Farm didn’t pay a dime for his injuries.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 12, 2021

    We purchased a supplemental "Systems" policy with our Homeowner's Insurance. 5 days ago, our electrical system failed. We have damage to several appliances. Had a licensed electrician out who assessed the situation. Yes, the system is old, thus, it now needs to be replaced. There wasn't a "surge" or "lightning" or anything else that State Farm TRIED to blame it on. It is a "system" failure. Although State Farm's VERY RUDE rep JEREMY tried to diagnose the cause over the phone trying to blame it on these things, sight unseen. Where is his electrical license? We've had a professional assess it!!!!

    It is now DAY 5 without a State Farm rep at our home. We have no heat/no electricity. My husband (disabled veteran) and I have medical needs and we have an adult son with special needs. So far, State Farm has done everything they can to ignore us or come up with excuses not to pay our claim. They will not provide us lodging either.

    I'm 63. Never filed a claim in my life. We bundled our car and homeowners with State Farm and trusted them to be there for us. I cannot recommend this company to anyone seeking insurance. Read the posts on Facebook about State Farm! All of these people can't be wrong as they share their complete dissatisfaction with this company. I only wish I had checked out State Farm's record before I handed them over our money. I hope to be able to interface with the local media and get them involved in looking into the matter to bring awareness to the worthlessness of these "Systems" policies that State Farm is upselling to their customers. Shame on you, State Farm!!!! Do better!

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 2, 2021

    We have been with State Farm for almost 50 years, have been mostly happy with them until I was involved in a accident a year ago where my vehicle was not even touched and the other vehicle was struck from behind. State Farm paid out to the driver without any notice. Took my safe driver discount and my insurance went up a lot. After finding out I went to my agent and he stated that there was nothing he could do because I had six insurance claims. Two broken windshields, four roadside calls for a bad battery. They paid the driver over $11,000.00 for a accident that I was not at fault for and I’m paying the price for.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 29, 2020

    It has locked keys inside service, roadside service, tow service, car rental when yours breaks down on the road, and so much more just by calling one phone number. Or if your car or truck has On Star you can get a discount for it.

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    State Farm Auto Insurance Company Information

    Company Name:
    State Farm Auto Insurance
    Website:
    www.statefarm.com