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About SafeAuto Insurance
SafeAuto Insurance provides auto, renters and health coverage for high-risk clients. It’s an Ohio-based company that’s independently owned and serves 28 states. It directly provides policyholders minimum-limit insurance, nonstandard coverage and comprehensive options. It offers payment plans and a mobile app for policy management.
Pros & Cons
- Affordable plans
- Three payment options
- App accessibility
- Nonstandard policies
- Can be expensive
- Mixed reviews
- Available in only 28 states
SafeAuto offers flexible nonstandard and comprehensive auto coverage policies. While it has mixed reviews and is available in just 28 states, its affordability and coverage might be ideal for some — especially high-risk drivers.
Top SafeAuto Insurance Reviews
Safe Auto is the best insurance company I have found so far because they pay their claims in a very timely manner, and if I have any problems they have a 1-800 number so I can spe...Read full review
I've had Safe Auto for over 5 yrs now and never had any problems with them. Their customer service is excellent. Their claims dept is fast and efficient if you ever need to file a...Read full review
What is SafeAuto?
SafeAuto is an insurance company that provides affordable state-minimum auto coverage in 28 states. Though it specializes in auto insurance, it does offer more than 10 other types of coverage, including homeowners and dental insurance. As a nonstandard provider, SafeAuto offers products for drivers who don’t usually qualify for affordable rates, e.g., those with DUIs or bad credit.
How does SafeAuto work?
With SafeAuto, you can choose from its many products to find a fast and affordable quote. Most SafeAuto policies are designed to meet state minimums, which makes its prices lower, but you can also add additional coverage to suit your needs. Simply fill out the online form with your information and vehicle coverage needs, then you’ll receive customized quotes with flexible payment options. From there, you can choose to enroll immediately online or call for more information.
SafeAuto quotes and costs
With three payment plan options, SafeAuto lets you customize the way you pay to make its coverage more affordable and budget-friendly. The cost of a SateAuto car insurance policy depends on factors like your credit score, location, coverage type and more. For example, a quote for a male driver in Kansas City with a good record and credit score comes to $359 for six months (for a 2004 Chevy Malibu).
Who owns SafeAuto?
Does SafeAuto have roadside assistance?
Is SafeAuto a standard insurance company?
Does SafeAuto have homeowners insurance?
Is SafeAuto good insurance?
SafeAuto specializes in nonstandard coverage, making it a good option for those who have a hard time qualifying for affordable coverage elsewhere. Because of this focus, its costs are sometimes a bit higher than state or national averages — and it's available only to residents in 28 states. Overall, though, SafeAuto’s flexible payment plans, app connectivity and easy-to-use platform make it a good option for those with low credit and tight budgets.
SafeAuto Insurance Reviews
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I got this insurance policy for myself and my daughter. I made the initial payment 345. Then 4 days later another payment was due 449 then 4 days later it's 649...You got me ** up just like this insurance company. I don't even have bad credit.
I was hit from behind and the other party had SafeAuto insurance. T. ** handled the claim and assured me she would call before I needed the rental to set it up. She never called and didn’t return my calls or emails until the day I returned the car. SafeAuto refuses to reimburse the cost of the insurance for the car rental. However, had anyone returned my call, and I spent hours trying to reach someone before I rented the car, I would have known that I wouldn’t be reimbursed for the insurance. I had the rental for 11 days and no one called me until the day I returned the car. And then I was told that the insurance is not included. This is the worst customer service from an insurance company! I have been totally inconvenienced, frustrated, and I regret that I didn’t hire a lawyer and sue them.
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Zero stars... I couldn't even open a claim when I needed to, nobody called back. No one answers the phone in claims. The adjusters and supervisors do not return ANY calls. They totally avoid you and do not do their jobs. I've been waiting a month for a claim to be settled. I've provided everything they claimed they needed to get this completed. Once I provided the number of the person who was driving my car they did nothing. The adjuster said he could settle the claim if he could talk to the driver. Not so apparently, just another excuse.
I filed a complaint with state of Ohio. SafeAuto refuses to move forward. I've seen many other complaints. I bet company owner Allstate is also aware of these bad business practices. They are quick to bill you and that is the only real service you get is their hand out to collect your money. They take time to make harassing reminder calls before the bill is due. When you need it on the back end in claims it's like a ghost town. Bad company, avoid doing business at all costs.
They canceled my insurance but I was never contacted and I made my monthly payment, which was never refunded to me. The app shows my policy as active but then when I clicked on view auto pay settings it redirects me to another site where it prompts me to login again. Then it shows my policy as cancelled. I checked and my address and phone number are correct however I was never contacted prior to today when a lady called me and told me my policy canceled days ago. She said they can’t apply the $300 I just paid to it but wants me to contact them to start a new policy. So I’m supposed to be out of $300 and then give you all more money on top of that to start a new policy when you never contacted me prior to today regarding the policy that is still showing as active and up to date on the Safe Auto app I have on my phone.
This is not the first time they have misinformed me and mismanaged my payment. In February of this year, they emailed me about issues with their system and a payment I had made. It’s funny how they were able to contact my by way of email in February but now in July and regarding a policy cancellation, they have not contacted me via email. I am looking into my options regarding this matter as this company should not get away with taking a payment on a policy that was current and then canceling the policy.
I had to call roadside assistance for a flat tire. Told it would be totally covered including repair so I chose them over a place I had already checked on and canceled. Two ordered tow trucks and two days later it's not covered and still without car. I don't even have a way to pick up my car now either from where they towed it. The tow truck driver pulled it behind the tow truck on the flat tire and I have always been told not to drive it on the flat so why did they? The other place would have done it in driveway. I was told it wouldn't be covered if I did it that way so I chose to to it their way and now not covered and no car and not fixed. Very Unprofessional!!! I am beyond furious especially after having to call 20 thousand times and nothing getting accomplished.
When shopping for automobile insurance the agent for Safeco made recommendations to making sure I had sufficient insurance coverage. She offered me an umbrella policy which the cost was very reasonable for a lot of coverage. It gave me added coverage for my home and other aspects of benefits that I had no idea was available.
I will not recommend SafeAuto to ANYBODY. They really surprised me about my tow. I paid $92 for tow safe auto only wants to pay $40. I still haven't received any money. I'm waiting for my refund for the cancelation refund.
I would give this crooked low down company a zero star. I accepted a quote with them and just as I went to finalize it. I received a better offer from a competitor. It was less than 30mins and the charged me $50 to cancel a policy that I didn't even fill out the paperwork for. I'm wish I could sue.
Called SafeAuto Insurance for a quotes. Gave them accurate driving history and was quoted $90 down and $79 a month for state minimum and SR-22. After the $90 down has cleared my account. I received an email stating that I owe another $169 in a few days 8/3/21. At this point I have only had them for a few days. I called and canceled, right away. Found another insurance companies and had a policy through that company Aug 6 2021.
I spoken with 2 different women after canceling and was told that I wasn't covered by safe auto from the date I canceled. I was also told that I'd be refunded $45 of the $90 I paid down and used for only a couple days. I received a bill from them for $45 instead and I was shocked. They claim that I was still insured through Aug 14th 2021, however I already had a new policy elsewhere and was told that I was getting a refund. Essentially I paid $90 for a couple days of "insurance" and now they want another $45. $135 total for 2 or 3 days of insurance I never used. What a scam.
Safe Auto stinks. They give you a "quote" and then add an additional fee AFTER you have chosen to accept the quote. But if you CANCEL after accepting the quote, you still have to pay additional fees (because they ran your reports, etc... Well doesn't EVERY SINGLE INSURANCE COMPANY run your reports before quoting you?). And THEN, at the end of the policy period, they charge fees to cancel, even if you don't cancel early. Their reasoning is that they sent you a renewal bill and they ran your reports again, and it is an "earned" fee because they ran your reports again (even though you had not chosen to renew with them!!!). 0 stars for SafeAuto. They suck.
SafeAuto Insurance Company Information
- Company Name:
- SafeAuto Insurance
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