State Farm Car Insurance Reviews

My father has been a customer for 58 years and has NEVER made a claim... I also have insurance for my car, but I was driving his, for mine is having repairs. I was driving at 9 pm at night (coming back from Saline Hospital) and 2 deer appeared on the dark Michigan Avenue near the 23 interchange, and I swerved to not hit them, and I hit some concrete on the side of the road, and by the time I drove two miles to get home - the two right side tires were flat, and the front end had some damage (all mechanical).

Had an accident on Jan 6, 2016. My car was totaled, several cars rear ended me; I was taken to the hospital. I was hurt bad with neck pain and shoulder pain, and State Farm is supposed to cover me for $80000.00 because I have non stacking coverage. They send me to see their sleazy doctor. Did not even examine me and made a statement this is not part of the accident, and the State Farm discontinued the coverage - he was not hurt in the accident if, and I have been with State Farm for almost 25 years. I will not recommend this insurance company to anybody. I believe a business that operates on these principles sooner or later will fail. Be aware.

Today I accidentally locked my Keys, wallet, and PHONE in my Ford F-150. I began my calling at 1:30pm today to get help. I had locked my keys, wallet, and PHONE in my truck. I relayed all this information to the customer service representative. Before the call ended I told her again MY PHONE IS LOCKED IN MY TRUCK. I was told it would only be 40 minutes. At around 3pm I called back to find out what happened to the Rescue Ranger Service that was supposed to unlock my truck. I had been standing in the doorway of the Wal-mart entrance/exit for all that time. I had a 3 year old with me that was hungry and sleepy. At no time did I see anyone stop at my truck or look around to see if someone was watching. Or come into the Wal-mart and have me paged since it was raining and I could not stand beside the truck. It was raining and cold.

My daughter was involved in a 5 five car pile up, she was the last car to be destroyed. The person at fault, had insurance, but only $25000 per accident. The car my daughter was driving had liability insurance and was only valued at $4800. Each car involved needed to file a claim with their own insurance company to cover what his insurance would not cover.

I had an auto accident In late May 2015. I immediately filed the claim. It has taken nearly four months for State Farm to pay off my vehicle. The claims adjuster left a voicemail calling me a derogatory name and stating he didn't care about my claim. The only thing I have received from State Farm is an I'm sorry letter. And due to their negligence it is costing me around $500. I have been a customer of theirs For 13 years. I Have a recorded voicemail from the claims adjuster cursing at me. This entire situation has added to my already stressful life. No one seems to care and I really feel I should be compensated for the amount of abuse that I've had to sustain from State Farm.

Had Full coverage/Renters insurance with State Farm and always paid ahead and then after backing into someone speeding through a parking lot and hitting a curb and getting flat they discontinued my insurance coverage! They still OWE me money I paid ahead on my coverage and my local agent never gave me a call to explain! I assume these means they also WILL NOT cover my accident after I pay my deductible! You could have had a lifetime customer but now I will NEVER go back or RECOMMEND you to anyone as a good carrier! Where is your supposed ethics State Farm??

My husband cancelled the automobile insurance on my vehicle after we separated and did not notify me of this termination. State Farm was made aware of his threats to cancel my policy on my vehicle and was to place an alert on my vehicles account to not make any changes to the policy without notifying me first. State Farm asked no questions and terminated my coverage on the vehicle that was jointly owned by both parties. At no time did they notify Capital One Auto Finance or myself and did not produce any documentation for the records other than the new policy on the other vehicle and home policy renewals.

So I got a called today, saying my insurance was cancel because of a speeding ticket I got in 2013. That's some weird reason to get my insurance cancel. I'm guessing they cancel everyone policy when they get a speeding ticket. I'm pissed and will never go with State Farm again!

Jude Guidry State Farm - I've been doing business with this agent for years. When I started working offshore I put my payment on automatic draft. Because of this I have never worried about my bill being paid. Why should I? The only changes I have made to this account is a form of payment and a vehicle change. I have gone back almost 3 years and have never missed a payment... Wait, I'm not paying - they are automatically taking. Well, in March of 2015 they forgot to take payment. In April they remembered and started taking again. Next thing you know I'm getting a cancellation letter, which went to the wrong address. I just received it because I know the person living there, but I did receive it 2 months late.

I have had State Farm over 25 years, currently have 5 autos on our policy. I have always sworn by them until this last claim. My insurance includes providing a rental car. We had a total loss claim and did not need to take advantage of the rental car right away as we were able to use our son's car. We have yet to receive the settlement funds and State Farm will not provide the rental that we are entitled to up to 7 days AFTER settlement funds are received. The service received on this claim has been less than desirable!! Time to start shopping rates.

I have never in my life wrote a review but someone has to hear this story. My car was stolen from my house on July 9th 2015. My husband and I was out of town at a Yankee game. When coming home the next day we noticed the car was gone. We called the police and we called State Farm. We did our first recorded statement with State Farm, we submitted the completed forms that they asked for. They told us to wait 20 days and they will contact us. The car wasn't found. They offered me a settlement and said they will send it to our agent's office.

State Farm is the garbage of insurance the worst company you can ever deal with. My car was stolen, now they're denying my claim because they want to know everything about my finances. How much money I make, how much money I spend, why I help my family with money. It's like I am spending their money. I had 10 policies with them, I canceled all of them after that, went with a different company. Now I do not recommend State Farm not even to my enemy. The worst ever.

State Farm is the worst company. Had one of their clients hit me and the whole time my car was in the shop I never heard from SF. Told my check was in mail and a week later nothing.. If someone has SF and hits you I suggest a LAWYER right off the get go.

I have been a State Farm customer for 8 years. They recently sent me a letter explaining that they will not renew my policy. I have car, renter, and life insurance with this company! I immediately called. After lots of phone tag over a few weeks I was told yes in fact I can no longer be a customer because over 4 years I used roadside assistance 5 times and there was an accident that no one ever investigated. I was nicked in the back of my vehicle while making a turn. No claim no payout. I am absolutely disgusted by the way they have treated me!!

My son was in a 3 car accident 9/11/13. His car was the middle car, and was hit by a pickup truck which pushed him into the trunk of the car in front of him. There was no question regarding whose fault the accident was (pickup truck) and all 3 drivers were insured by State Farm. My son had a moderately severe whiplash injury from basically being hit 2x (once from behind and once in the front.) The property damage claim was handled very quickly and fairly. The medical bills were paid by our State Farm policy and then sent on to be repaid by the at-fault driver's policy. We waited for 6 months after the last medical bill was submitted before we approached Rob ** about a personal injury claim. He seemed surprised that we were even contacting him.

My car was hit by someone who has State Farm insurance and the claims department does not want to pay to repair my car after the insured party admitted to the accident being their fault. I have a brand new truck in which I have yet to pay my 1st car note and it was struck by a person who has State Farm and the experience has been a nightmare. I will never do business with State Farm as they do not like to pay on legitimate claims. But I will continue to call every day until something is done and my car is repaired. The person responsible for damaging my vehicle admitted fault to the police and I'm still waiting. This is an outrage! Poor service on State Farm's part!!!

They have been overcharging me, $180.00 per month. Have them for 20 years. I think they wanted me to drop them. Other quotes were in the $70.00-a-month range.

I been with State for a long time. They talked me into signing up for their Drive Safe Program, which was free for a year. First complaint was before my year trial was even over. Without any notification, no authorization, they debit my checking account for the device. I had my bank reverse the charges because, first of all, I never signed anything authorizing them to debit my account. Second complaint, the device used with the Drive Safe Program was either a SCAM or it was not compatible with my Standard 5 speed vehicle.

Not sure about this, I have been driving a company car for some time, I decided to cancel my insurance on a car that's never driven. I didn't realize at the time, that was illegal. Anyway... 2 weeks after I cancel, I get a so called random letter from BMV asking me to prove I have insurance on my car. I feel they provided BMV with my name and status because of cancelling my insurance with them. The letter from BMV states it's a random check... Sure it is. I'm about 99 percent sure, State Farm sent the information. Sneaky company that don't live up to the hype. Our company insurance in now with another insurance agency. Good luck State Farm.

We have given State Farm our business for many years and paid for the best policies they have and when ONE thing went wrong our policy doubled. Someone HIT US, and they know who it is and where he is at and NOTHING was done. So we paid for it all and also our rates doubled. We were lied to as when we got our policy they told us we are covered if anything happens to us. And we asked if our rates would go up and we were told NO. And they went so high we had to get another agency. We were called names, my wife was called the N word and we were totally lied to. I want everyone to know what happened to us so you are made aware. State Farm is the worst of the worst of insurance agencies.

I do not recommend adding roadside assistance to your insurance policy no matter what insurance company you have. I made the terrible mistake of doing so not just with this company but my previous one too. I should have learned my lesson then but I thought I would give it another chance. Both times I called for roadside assistance and nobody showed up. They told me a tow truck would arrive in an hour but 2 hours went by and no show so I cancelled the service. I would much rather pay a local towing company out of pocket and at least have them show up when they say they will than have virtually free towing service and it be useless. Nothing but a waste of time! Avoid at all costs!

My fiance and I were in a funeral procession, when we were hit by a State Farm-insured driver. Our truck flipped over before landing on the roof. This was October of 2014. For some reason, they cannot obtain our medical records. I told this to my insurance company, and they pulled my records while I sat there in their office. State Farm is only out to make as much money as they can, and distributing as little as possible. If I don't hear anything by October of 2015, I will definitely be suing both the driver and State Farm. Tired of waiting. Their claims specialists are not special in my book.

Was hit by someone who was insured by State Farm. When the police showed up the person lied and told the officer we backed into each other. The officer was disrespectful to me and never asked for my point of view. I still called to file the claim against State Farm insurance and was given the same amount of respect as I did from the police officer. Although I had a witness and pictures, they still denied the claim. I've heard about them negatively regarding State Farm from others. I guess I just had to experience it for myself.

State Farm has insured every vehicle I've ever owned for over 40 years. That's over 40 years of premiums paid - never missed a payment, never a day late. I have never been in an accident so have never submitted a claim. In 40 years State Farm has not dispensed a payment for any auto related incident. I recently added my 19 year old son to my policy. As you can probably guess a claim against him was submitted. The other vehicle sustained less than $1000 worth of damage. So why have my rates increased by $300 every month? My car payment isn't even that much. I could buy the other fellow another car for that much!

When my car got towed to the tow yard it took State Farm a week to call me. They were not nice and called every day saying I had to sign papers at the tow yard. It was costing State Farm money every day. No explanation about what was to happen or anything, just sign the papers and now. Once they got my car to their yard I heard not a word!!! 2 months later and I'm paying for a rental car. So what are they doing? They owe me money but no word from them. Typically b.s. from State Farm. Also they are ripping me off and not wanting to pay me what my car is worth even though the other insurance company has to pay them. Nickle and dime you to death but it's okay to waste your money. I give them zero stars.

I was out of the state with my vehicle for two months and researching my bank account realize that the State Farm has taken 25 instead 70 dollars. I call State Farm and told me 25 was for home insurance and my car insurance was canceled because my driver license was suspended. They took 6 wk, I was called every day, never return my call. I call and they told me somebody make a mistake and I was offered 2 option pay for the 3 month it was canceled or make a new policy. It was the worst experience I have in my 30 yrs driver and I lost my job because it and I have high blood pressure and I have to call for 6 wk to they fix the problem and I can back home.

I have a 1997 GMC Savana 1500... While I have over 300,000 miles on it I keep my service appointments. I own a 76 Sierra Classic... 2013 GMC Terrain. While on Vacation in Gatlinburg Tenn my electrical coil stop working. So a wrecker had to pull it in and take to a shop where they put a new coil on. Towing fee was $ 85.00. Once home my rear heater line burst. Towed $50.00 because all my anti-freeze ran out. Then about 2 months later my pickup had to be towed. Carburetor went out. Had to be towed to a shop. $50.00. My 2013 Terrain has never been towed. They said because of excessive towing they were canceling my towing coverage. I have been a customer for over 40 years. Never Missed a payment. Nor late. I got my 5 family to get same insurance.

In short, they increased my house insurance premium by 100% (nearly double) without giving a prior notice and I came to find out from my banker when they adjusted the escrow. I asked State Farm to return the surplus money they took explaining that I have not received a notice about the premium increase. They said No! Prior to this experience I have asked them many times to only take the exact monthly amount and there are times that we have exchanged 15-20 emails for them to adjust it to the correct amount. Their interaction with a customer way passes bad service - I say this is theft and is crime! My contact person(s) were Kim ** and Bill **.

When my husband turned 16 he started with State Farm. He died at the age of 63, all that time we had State Farm Insurance. In 2008 there was a large storm that hit my house and I put in a claim. 2 years later I was robbed. State Farm deemed it necessary to raise my deductible to $5,000.00 per claim (that is 1/2 my annual income). I either had to change companies and pay that and the raise in premiums, or find another company. When I asked my agent how in the world I would pay that amount of a deductible she said, "There are charities." After my husband died and his income was no longer at my disposal I had to alter the coverage that we had enjoyed throughout the years. She told me there was no way to prove we had had coverage for the time period I questioned her about. It is not fair, there are records somewhere.

Because the 5th wheel camper rolled back & hit the bed of my son's pickup, we have ALL lost our discounts. How is this good business when I haven't turned a claim in for 15-20 years? Does State Farm pay their insurance claims... sure! But not without a steep heavy consequences to the consumer. I could understand if I was a "repeat claims offender", but this was my first claim! The vehicle wasn't even in motion, therefore not my son's fault. The consequences are... I'm looking for a MUCH better insurance company, but is there really such a thing as an honest insurance company nowadays?

One of their insured hit our car while it was legally parked. The Adjuster said they were asking for medical records to check for a pre-existing condition. He told our Toyota Repair Mechanic that even if there isn't a pre-existing medical condition they are likely not to pay the claim. This is the first time the mechanic has ever heard this in over 40 years in the business. They sent us a letter saying they would cover the rental and then changed their minds so now we are stuck with the bill. They absolutely do not have your back. The poor woman who was injured in the accident not only has to deal with healing physically, but now has to deal with her insurance company stabbing her in the back. How do we let insurance companies get away with this in our country? This should not be legal.

Someone stripped my truck while I was away in the oilfield and Rosemary **, the claims specialist, actually said, "Well I don't believe someone had time to do this to your truck." What a **. ** State Farm. When this is done and over I'm leaving State Farm and helping everybody leave as well.

A tree fell on my car. I called my agent immediately. They reserved the rental car, said they would pay up to 80% of $500. I was taken through the normal questionnaire about the damage but couldn't really see much since the tree was lying on top of my car. (No one came out to look at the car!) I was told to send the invoice to the claims dept. so they could take care of it. It's been 2 weeks still nothing! My car sat at the body shop for 5 days until they came to take a look at the car. Mind you I'm still in my rental. They extended the rental but told me I would be responsible for payment even though it wasn't my fault. It took so long to have them come look at the car and that held up the process of my car being fixed. Then they totaled my car and told me they would pay my lien holder off and give me the remainder. I agreed.

I have been with State Farm for 36 years since I first learned to drive. I was hit by someone who ran a red light and they admitted they were at fault. There were also witnesses. Their insurance "Liberty Mutual" has been very helpful and forthcoming, but State Farm has been very slow to respond and has had me waiting for everything. State Farm says they cannot act until they receive a Police report that State Farm says takes 30 days. I call Police Records myself and they say 8-10 days to get Police Report. Liberty Mutual already has the report but State Farm does not.

Jessica ** knows of the fraud of Brian **, who took his truck insured by State Farm and purposely wreck another State Farm insured vehicle with the intent to fraud the government, Dorthy ** and myself. I am going to the Federal authorities to report this crime and State Farm's involvement in the cover up. You will hear from me and my attorney soon.

My biggest issue is with the StateFarm claims rep. I spoke with my claim rep maybe 2 times, one time right after the claim was setup and a second after I had already picked the vehicle up. Every other time she was not in so the person who I was talking to was able to give some info but I had to leave a message and she NEVER returned my calls. I had to call in to get status updates. My car was broken into this year and with Geico I got daily status updates from the Geico rep who is actually on site looking at my car. When I picked it up it was washed and vacuumed and the rep went around that car with me asking questions. He had already worked out any little issues that were missed before I picked the car up.

I was sideswiped by one of "Their" insured, and the hassle, incompetency, and complete lack of regard on their end for my damages was completely appalling. I wouldn't recommend State Farm to anyone, and God forbid you get nailed by one of theirs.

I was involved in an automobile accident on 04/06/14. I was the passenger of a vehicle that was rear ended. The driver of the vehicle that rear ended us had Mercury Insurance and they paid the policy's maximum of $50,000 and awarded the driver and myself $25,000 each. Our mutual attorney filed a first-party under-insured motorist claim, using the driver's insurance of the vehicle I was in, which is State Farm. The State Farm Adjuster, David **, offered the driver $70,000 new money and offered me nothing although both of us suffered nearly identical shoulder tear injuries. The tears in our shoulders were verified by the results of MRIs we received. Moreover, the majority of the damage was on the passenger side on the rear of the vehicle.

I had a vehicle accident in April 2015 with my Dodge pickup truck, however when I received my renewal policy, the accident showed against my new Honda Civic. I called State Farm and what I was told was they assess the accident against the highest valued vehicle. I ask if there was something in writing explaining this State Farm procedure as it relates to this practice, I was told no. I feel as if I'm being taken advantage of by using my highest valued vehicle, this also raised my rate.

I have State Farm car insurance for more than 1 year now. Me and my husband both are on the insurance. We were travelling to Atlanta at night. Around 10 pm on dark road our car swayed with loud noise. We thought of flat tire and got to shoulder within seconds to have a look. It was not a flat tire but some junk piece of some vehicle or some equipment, was stuck under our car on driver front side. We do not know whether it was on road or flew from somewhere under our car as it was very dark, rainy night. Upon inspection we thought of calling roadside assistance as car was stuck unable to move because of that object under our car. Also we did not wanted to do any damage to our car in process of removing that object by ourselves as it was not possible to see how big the object was.

They sent a tow truck that was originally supposed to take 1 hour after we broke down in 100-degree temperatures. The tow truck did not arrive for 3 hours! I've been a State Farm customer for 34 years and have never been so disappointed in them. They put my daughter in an extremely dangerous situation.

HISTORY: Friday 8/14/2015: Needed to put my fully covered truck in the shop for engine repairs. Called my agent and was told my rental coverage would pay 80% up to a $1k. They then transferred me to claims dept. He interviewed me about all the details of my rental, created the claim, and also told me 80% up to $1k. So I rented a car based on this information.

I have several issues with State Farm. I've used them for auto insurance since about 1975. In 1995 my teen daughter totaled an older car we had for her to drive but were keeping full coverage on with pretty high premiums. It took several weeks of arguing with the adjuster and finally just flat refusing to settle before they'd get sensible about paying what the car was worth. Our home was also covered by the same office. In 2012 we rented our house through a rental agent and moved to a different state. In 2013 we got a notice from State Farm that our house needed a roof. We immediately got it roofed and notified them. About a month later we received a letter from our mortgage holder that State Farm had cancelled our insurance (with no notice!!) and we needed to get some immediately or they would have to purchase it for us through their company and it was extremely expensive. We had never had a claim on that house for a single thing.

They increased the premium without informing me. They ran all the reports prior to purchase the policy. When I cancel, they have not given full refund. I am following up with them for the details.

Home parking lot accident. SUV I own rolled into a new truck I also own. Brought to collision shop and damage was to right rear panel and shop said it should be replaced to look right because the vehicle was new. State Farm adjuster said the repair could be made and did not need to replace fender. Adjuster had obtained a quote from a State Farm Direct Repair Shop and said it could be repaired. No one had seen the damage to my vehicle at the Direct Repair Shop and I can only guess that the adjuster described damage and send photo over phone. The repair facility I chose to repair my truck will not repair and said I would not be happy with the work. A second opinion from another shop said the same thing.

If you want to experience insurance at it worst go with State Farm. They will screw over so bad. You're in no hands with State Farm. If you have a notable claim with these crooks get a lawyer prior. Lowballing crooks at best.

Approximately 2 months ago received a letter from State Farm stating that if we did not send in our son's insurance policy info they would cancel our insurance on out truck. Our son is 23 had has insurance thru Geico and lives at home. When I told him this he said they have no need of the info as he told them 2 years ago when he went with Geico. We called our agent and she said she would handle it! After all we pay over $5,000 a year to them for all of our coverage.

I live in Canada and I hate State Farm. First of all, I was a passenger in a car accident, but they treat me like the accident was my fault! I fractured my pelvis. First of all, because I wasn't working at the time of the accident (oh what a crime against humanity) they offered me 100 a week... I was on crutches for 4 months! Then they took that away! Then I start physical therapy and they won't cover it until after! They make me pay 400 out of my own pocket, after giving me 100 a week for physical therapy! That's right! If you get injured in an accident from State Farm, you have to pay it yourself! Unbelievable. Unbelievable.

My car was struck by a woman insured by State Farm. I called State Farm and spoke to a representative called Vicky. She told me that the repairs needed for my vehicle were approved. I took my car to an auto repair shop linked with State Farm. They said I could get a rental car similar to mine, until my car was repaired. Once the car was ready and I went to pick it up. The auto repair shop said State Farm had informed them they weren't going to pay, like what they originally said would. This change in plan was done by Constance ** one of the Claim Specialist, without any notice or reason given. I had to keep the rental car for a longer period of time while I contacted my own insurance to cover the balance left by State Farm.

I have been with State Farm for some 30 years and never had a problem, obviously because I never had a claim. But I crashed my 2012 CVO Harley motorcycle in Wyoming this past June doing extensive damage and as it turns out bending the frame. Value of the bike is $22,500. I and the Harley dealer that it is currently at have received nothing but frustration and the run around from the State Farm claims department. They want photos upon photos upon photos even though they have been told numerous times that the frame is bent and a liability to try to fix.

State Farm (SF) would not open our claim for their driver's obvious fault in totaling out our truck. Now SF claims they're 100% liable, but won't put that in writing. SF claimed SF would pay our farm help because of our injuries, telling us to email a request letter to statefarmclaims@statefarm.com. SF didn't send any email confirmations, (standard practice), to our some 15 emails asking for farm help, except ONCE -- when we sent SF a FORWARD of our original letter requesting farm help. SF then sent a confirmation causing us to lose our original email, even in our own sent file, as SF confirmations, don't allow you to see what you sent.

I have been asking for weeks for a copy of my insurance policies. My agent nor State Farm regional office will send them to me. My agent says that the regional office will do it and that office tells me that it is my agent's job. Well, if over 20 years of paying State Farm tens of thousands of dollars will not buy a good neighbor then what will?? I have sent in my request by phone, emails, over and over. The "Like a good neighbor, State Farm is there" is a load of crap. They are no better than the internet insurance companies. My agent has NOT stood with me. They have even gone so far as to tell me I have coverage. Then when I made a claim they said I was not covered even after telling me to send them the estimate. I paid them much more money for years thinking they were worth paying the much higher premiums. THEY WERE NOT AND ARE NOT...

If I could leave no stars, I would in a heartbeat!. This is by far the worst insurance company and I have NEVER been treated so horribly in my life. So I was recently in a car accident. I found out that my current insurance company was cancelling me due to it so I began the process of finding a new company to go through. I knew my rates were going to be higher due to this accident, but after contacting an agent through State Farm, he ran everything he needed to, and told me I was approved at only $20 more than I was paying with my previous insurance company! What I can definitely say is always remember if something sounds too good to be true, it probably is!

July 11th I had an accident. A 19 year old boy ran a red light and both our car and his pickup were totaled. Both drivers were insured by State Farm. We have full coverage on our car. He was charged. July 13th Picked up car for delivery to State Farm. Week of July 13th I called every day and no one knew what was happening. That whole week we got no rental car and a whole lot of run around.

I had State Farm Insurance on my cars and my home for over 30 years. About 10 Years ago Chris ** took over the State Farm office that I had my insurance with. Now that Chris ** is our agent they forget to send us our bill when it is due. But they tell us it has been sent to us and we are late paying our insurance. They also cancelled my husband because they said he didn't pay his bill. He paid his bill but they put his payment towards my car. They don't make mistakes in their office so it is the post office, or anyone else that screwed up. We can't get away from this insurance company fast enough. Nothing but a headache! You don't want to go to Chris ** State Farm for insurance.

I retained Mr ** as my attorney after I was hit on a bicycle by a truck in Los Angeles. During this time I was struck 2 more times by a car and a truck which was a hit and run. After this was going on I had a slip and fall at the local VA hospital in West Los Angeles. 1st case, I did myself and gotta judgement. 2nd case, he did but it was small settlement on mercury. He started the 3rd, contacted the insurance company. I was out of country getting medical treatment and after several arguments with his office staff he mailed all my papers unfiled and I completed to my family.

I was rear ended by a State Farm client in April 2015. The company owned vehicle I was driving was totaled. I left in an ambulance, to be treated at the hospital. Initial claim was handled competently, claim # issued. Told claims rep. that the rear cab opened as I was spinning around the Interstate Highway and most of my tools flew out. He wanted pictures of my damaged property, again I told him I left the scene in an Ambulance, and did not stop to take pictures. As of now none of my medical bills have been paid. I have not been reimbursed for my lost time at work. They let the totalled truck sit in a tow company lot @$50 a day for almost 2 months. I spent 2 hours on hold today without being able to talk to any representative, or even leave a voicemail. I gave up and turned the medical claim over to an attorney. As of now I have been on hold for 45 minutes to process a claim for my lost tools, with no one answering yet.

Peoples: Although I have a lawyer but warning - your agent is there (happily) to take your premiums; however when a State Farm driver hits you (I was in a crosswalk with the walk sign facing me) then SF drags their feet when paying medical bills. The government needs to get involved (or) as another reader says a class action suit. Since when through no fault of your own do you need to go through heartbreak and bills when the SF driver is at fault (officer says he was not looking when he hit me)? Peoples: Pls contact me if you are thinking of a class action lawsuit.

I am writing this as I am still sitting on the side of the road after 3 hours now and still no one has shown up to help. Now I am about to run out of gas, in 100-degree weather. What great service this is. Not sure why I have been paying RA from State Farm. I would rather pay some other company $200 than wait for this service.

I want to tell this story to help someone else. First this whole deal directly with your agent is a scam. They can't help you with billing. The electronic system took money off my card then said it never took like my credit statement and balance won't tell me what really happened and they are disputing evidence my credit card company instead of admitting there was a mistake made by their company (State Farm). I'm just ready for this to be over. I'm going with another insurer now before I really get in too deep and find out just how crooked they really are. BEWARE WHO YOU INSURE WITH AND IF YOU MAKE A MISTAKE CHALK UP YOUR LOSSES AND GET OUT!!!

A shop I take my vehicle to was taken off their preferred list. I know the guys there and believe me they put out the best work in bham. They were taken off because they refused to buy parts online when local dealerships send them work. PATHETIC INS. CO!!!

On June 22, 2015 I purchased car insurance from above mentioned agent. I even paid 2 months. On July 20 a notice from my car loan institute stated that I failed to provide proper insurance. I asked the number to question why this happened and was given nothing but a run around. Keep in mind, I paid for 2 months of insurance, which meant they owed me a refund as I had obtained much cheaper insurance and might I say better coverage through American Family. I also made sure I did all of this before my insurance payment through State Farm would have become due, 4 days before, so as you can see I was actually double covered for 4 days.

Have had insurance with State Farm for 28 Years with the same name Gloria **. Statement this month shows previous married name. When trying to get it corrected, met with reluctance. Aren't their privacy codes to prevent this type of disclosure? Legal name is **. I am really upset. Do not want my name associated with that of 1st husband. Who do I complain to?

A State Farm client hit me from behind on March 7, 2015 at 8 pm in Corpus Christi, Texas on SPID. As traffic was slowing down I began to slow down, however a client of State Farm hit me from behind in car and failed to look about 100 feet ahead of him like the defensive driving classes say. State Farm won't issue me $1000 for my medical claims because Brenda ** wants me to verbally agree not to sue their client. Brenda has told me that she isn't a lawyer but has lied to me, say the statute of limitations are 10 more days in a voice mail. Then yesterday when I called her back, she admitted that they are 2 years. I wonder what Brenda is hiding and why?

On 7/04/2015 I was rear ended by one of their policy holders. As of today 07/24/2015 9:00am I have not been paid for my loss of car and they cancelled my rental car over a week ago.

We have State Farm Auto Insurance and my family has been with State Farm long before I was ever born. So quite naturally when I became of age to get my driver's license and start driving my parents of course added me to their existing policy. Once on my own, I of course stayed with State Farm. I want everyone to know it is not so much the company you go with, as it is the agent. I have always been very fortunate to have had an awesome State Farm Agent, no matter where we have lived. The agent is what I would refer to as the real and true backbone of your insurance company. Just like any agent you would have, it his him or her that gives that first Impression of the company they represent. As with all first impressions, it is more than not, that impression we take with us and share with others.

My car was rear-ended by a State Farm client. The adjuster that assessed the damages on my car was not professional at all and he stinks! Settlement for bodily injury was not processed professionally either. I was asked to provide my spouse's DOB and SSN through email without the adjuster's name at the bottom of the email or any signatures at all. When I refused to provide such information, I was threatened that a settlement will not be given. I consulted with an attorney who suggested me to file complaints to the TDI. My own car insurance agent advised me to contacted the regional manager, Claire **. When I spoke with Claire, she put me on a speaker phone and when I can't hear her clearly, she refused to change the way she took the call and quickly became irritated. The rest of the matter was basically handled by her with raised and impatient voice. Very unprofessional!

I was sitting at a light and was hit on the passenger side by a State Farm driver on March 24th 2015. My insurance company took care of my repair and medical bills immediately. But for my personal injury, I'm waiting on a check from State Farm. Every time I call they are so rude and unprofessional. Yolanda **.. she always saying I hasn't received some kind of paperwork but later she somehow find it. I wouldn't insure my dog with State Farm. This company need to be put out of business permanent.

I got State Farm for my new Chevy Cruze. It was 103 a month. Turns out my husband had a ticket for speeding in January he didn't tell me, so my rate went up to 188.00. 2 weeks later they sent me a cancellation notice because of credit history. So I got Geico for 100 a month, saving me 88.00 a month. They billed me June 26th 2015 when my policy was cancelled by corporate.

I was in a car accident on Friday, July 10th. A car coming onto the highway lost control, crossed 2 lanes on the highway and slammed into the right side of my car as I was driving 65 miles per hour, causing my car to spin counter clockwise 1.5 times and end up on the shoulder on the right side of the highway. After immediately speaking with the CHP, I called State Farm and filed a claim. I have roadside insurance, but the agent taking my claim was not straightforward with how soon I could get a tow, whether it would be better to have it towed to a tow yard or a repair shop, or whether I could get a ride back to my home in Petaluma (30 miles from the scene of the crash). The CHP officer insisted on speaking with the agent in an attempt to speed up the process, but he didn't get anywhere.

I switched from an inexpensive no name (does not advertise etc.) insurance co. to State Farm after being asked by a friend how much I was paying for insurance per month and after answering he said for "a few" dollars more I could have a "Big" company like State Farm insure me and get superior service, and the reassurance that if I did need them they "be there" to help. Well my experience has been the complete opposite.

I have had State Farm car insurance for decades. When I retired I asked for a lower premium because I drive less than 7500 miles a year. They did give me a discount, and then the following year they decided I drove MORE than 7500 miles are took away the discount. I didn't notice until the last bill I received. The mileage notification is on the back of the bill, not where you could easily see it. The premium difference is almost $120 a year. They agreed to rebill me for the current invoice, but when I said "you have ripped me off for years," they said I should have looked at the invoice more closely and called each year. They refuse to refund all the years they overbilled me for my coverage.

I was hit by a car that ran a red light, and although I had 2 witnesses who signed affidavits and a video camera recording from the property I had just left, State Farm did not use any of this in my defense and consequently the Arbitration board decided that I was equally at fault and have sent me notice that my policy premiums will go up. I find this inexcusable even though my lawyer contacted the CEO of the company to argue. I will be switching to another company, but from the reviews I have been reading, they are all bad.

I have had this company for decades. This company is a scam. I have had several negative experiences regarding claims, they make every excuse why they won't pay them. I am kicking them to the curb and getting more coverage for less. Don't be fooled by this company. They are trying to save a buck by costing me thousands. I had many vehicles and two houses on this insurance for years. No more State Farm for me!

I had someone who was insured through State Farm hit me from behind, causing minor damage to my bumper on my pickup. They sent an adjuster out to look at it at my work and never heard from them since, and that was months ago. Even tried to call and got no response. I have family members who were hit in the rear by someone insured by GEICO with similar damage, and GEICO went above and beyond their expectations and closed the claim quickly! Wish that was my case, with only having a minor dent on my bumper. Well I'll wait patiently and hope I never get hit by a State Farm-insured again!

My car was hit by a State Farm client and they don't want to pay for all the damages and their representatives are very unprofessional. Had to kick their estimator out of my property because he was very rude and didn't know what he was doing and was offered a very little amount for the damages and it will not cover all the damages. Now I'm stuck with a half fix car. So like a bad neighbor State Farm is there.

I took insurance for a 2014 Jeep by paying a 6 months premium of $682 as asked by State Farm. After a month I got a notice that your insurance is cancelled as "Principal Operator has not been licensed in US or Canada for at least 36 months". They knew this in the beginning itself, when the policy was being issued to me. Later, they are asking to pay more ($1000) for insurance else get a refund of $445 and get insurance from other firm which is ridiculous step. I don't understand this, when they were issuing the insurance they should have told me about this scam. I want them to provide the insurance the way they committed else they should refund the full amount. :(

This company sent us a Non renewal after we were a loyal customer for about 11 years. Due to accidents that were none of our faults. Due to other bad drivers. When we tried to call our agents office they blame corporate!!! Pass the buck mentality. I can understand if we were the bad drivers. But we get penalized for others faults!!! I just don't understand this system. It needs to change. Now we had to find another company that would insure us safe drivers and pay over twice as much to drive among irresponsible uninsured bad drivers. I now have no confidence in any insurance company. They will take your money for 10 years then drop you like a hot potato when things don't go their way. These companies will keep getting away with this till our government puts them in the hot seat!

I was in a Car accident for the first time in my life on May 19, 2015. My name is Jesus ** and I am 30 years old. In my accident I have pictures of my car and the Truck behind me that hit me and pushed my little Honda Civic into the car in front of me. Since the person in front of me and behind me couldn't stay for a police to come we all traded insurance information and I took pictures of the big truck that hit me and the car in front of me. Right when I got home I went straight to a police station and filed a Driver's Crash Report which is like a police report and I mailed it the same day. I called that driver's insurance and the person in charge of his insurance Is name Chandra **.

Have been trying to deal with these telephone adjusters for over a month. Every time they ask my motor home repair shop to send information being pictures & etc, they tell him he did it wrong. He is fed up with them I am fed up with them. My repairman said he was not sending anything else to them. Either they accept what he sent or send a adjuster out to do it. They said they do not have a adjuster in this area that does motor homes. My repairman told me to come pick up my stuff. He was not dealing with it anymore. He has wasted enough time.

I was hit by 4 cars while I was at a dead stop with my turn signal on. The two at fault drivers are both covered by State Farm Insurance. The accident happened May 7th, 2015. I am still being told that they need a statement from the driver directly behind me so they can determine the degree of fault of their insured drivers. Regardless of the degree State Farm will have to pay to have my car repaired. I was told I am welcome to run it through my own insurance. I have a large deductible. Meanwhile I am driving a wrecked car. It should not take this long and I feel like they are stalling as much as they can.

I would just like to warn people that I was hit by a State Farm insured person. They are repairing my vehicle with refurbished parts which is for the most part ok. However, I had just put in a brand new part to the tune of $600 and they won't replace it with a new part - just a refurbished part - saying that the warranty is just as good, etc. Baloney - I am sure it isn't. So, when the refurbished part goes out I am sure that their warranty is going to be worthless. Big companies where common sense is not allowed are the worst to deal with in anything.

State Farm Claims is incredible, unprofessional and very rude. They wouldn't warranty poor work from a partner service shop. They made me leave my vehicle for over a week at the body shop before finally looking at it. Then I was told there was only a 1 year warranty on repairs. They could have told me this from the beginning???!!! Another issue that drove me nuts was they had the worst customer service. Never called me once throughout the process, and several employees were extremely rude. I pay extra to have State Farm because I thought it would payoff during times like these. This company is ** horrible. Save your money and get insured by a mid tier like Allstate or Farmers.

I put a claim to State Farm Ins. My daughter backed into my truck. I explained the story. They gave me a claim number and told me to est. damage so I did. The est company faxed them the estimate. Then State Farm called me and said not cover because we live under the same roof. I have a different insurance company than her. The lady couldn't explain why my truck wasn't covered. If I live here or across the street she still hit the truck!

Looking for anyone who had an experience with St. Farm claims. My agent neglected to adjust my policy at time of new vehicle purchase after email trails to do so and phone call logs showing contact prior to purchase and on same day as incorrect binder received. Because as a customer I can't prove I asked for a specific coverage titled their way and irregardless of all my proof to adjust policy, claims is refusing coverage and agent has tripped over his own recounts for months. Anyone have this happen? Ready to file class action.

In May of this year, we received a letter stating our auto insurance was not being renewed. We have had one accident in the past 5 years. We have been with State Farm since 1996. We have two cars and our homeowners insurance with them. We contacted our local agent and were told that since my mother moved in with us last year and she has a lifetime guarantee renewal policy, we were being canceled because of her claims. State Farm can not cancel her so they canceled us, even though we do not drive each other's cars. None of my mother's claims were her fault. One was a rock chip and two were people that hit her. Once we shopped around, we found that we were paying more with State Farm than other places.

We were rear ended on 7/22/14 by a drunk driver who fled the scene and totaled my Lexus. State Farm was our insurer for over 23 years. They insured my house for 21 years and 3 cars with full coverage. We called the police immediately. They came to the scene and took our information and the witness who saw the accident information. We went immediately to the hospital. We called State Farm and told them what had happened. We were able to take a picture of the license plate of the drunk driver who fled the scene. The Sheriff told us the guy had whiskey plates. The Police did not go after the guy not that day or any day. We were sent a letter to our home stating that they sent the drunk driver a letter asking him to call the police about the accident. This letter was bizarre because it was a whole month after the accident.

History: We had auto and renters insurance with State Farm for a little over a year. In early 2014 we added Liability Insurance for a business. It was in effect for 2 days, started on a Friday, and he was in an accident on Sunday, other driver's fault. We filed against the other driver, the truck was a total loss. He was injured and finally went to the Dr. a few days later. We canceled the Liability insurance the next day as we didn't know if/when he would be able to return to work. After trying to return to work, he is now unable to at all. We had several billing issues (another whole separate issue that I may post too) and we canceled all policies in Jan 2015. I still have outstanding bills from this but as Allstate picked up 5k of the medical, we have no recourse. (I have faxed the Dr. bills to State Farm but no reply.)

WORDS OF WISDOM. IF YOU EVER GET INTO AN ACCIDENT (auto or any type) knowing that you are not at fault (no matter how small an incident it is), FIND A WITNESS!!! Stop, don't move your car; get the driver or person next to you to give their contact information, so you can get their testimony vouching your innocent. You don't have to ask the witness to stay at the scene of the accident, and wait for the police, unless they are willing to do so, which would be more beneficial for you. A WITNESS is a powerful thing to have in a court of law, the more the better. Because if you don't the other person (driver) can lie and tell a false story to the police officer, causing a dispute of the incident and give the INSURANCE CO. a way to get out of having to pay for your damages.

Our vehicle was hit in a parking lot and it has been downhill since then. The other person (he was at fault) has State Farm. State Farm NEVER contacted us. We had to call them in order to receive our claim number and check the status. They literally NEVER contacted us. Finally when we called them for the fourth time they admitted liability and made an appointment for inspection (over a week after the incident). We were told an adjuster could come to us but we would have to wait 3-7 business days and then 7-10 business days for the check to arrive. We decided to come to them.

On 4-4-15 our low mileage truck was totaled by a State Farm (SF) insured driver. SF claimed 100% liability, but hasn't paid for our truck!!! Meanwhile, we had loss of income. Our own insurance Minnesota North Star (MNS) claims liability for our income loss under MN no fault law, but won't process our claim. How come? The answer is in the Google blog **. Know that I, **, reported SF and others to federal agencies many years ago. See the blog's first paragraph about fraudulent lawsuits for private profit (lawsuits which can include YOUR lawyer and others, in a fixed fight, with many other frauds).

I was hit by someone who has State Farm insurance last month. I was backing up at Whole Foods parking lot, and I saw the guy started backing up through my mirror. I stopped my car immediately and started honking, but he didn't hear me and hit my car. He admits that was all his fault. Three weeks later, FINALLY I got an interview from State Farm for over 20 min. Then one hour later, they called me back and told me they could only do 50/50, which means they didn't do anything for me. Again that was not my fault at all. They can just suck the money and try to escape from the responsibility. Please stay away from this insurance company.

So a lady ran in to my van on Monday. Her insurance carrier is State Farm. If you have State Farm for the love of all that is good please change companies. This is what they have done to me so far: Require me to pay for medical treatment out of pocket and they will reimburse me ONLY after I sign a form stating that I won't require more treatment. So far $136.99 out of pocket. Tried to rent me a compact car instead of a comparable vehicle to the one that was wrecked. Had to pay a $50 dollar deposit. Had me go to a facility an hour from my house for an inspection of the van. Cost of $12.57 in Gas. Provided me a check at the center for the damage... except the check bounced. 3 trips to bank and 1 hour on the phone = Cost of $200.

State Farm was the insurance company for the person that hit me while was stationary at a RED light. Got in an accident sitting completely stationary at a light I called and reported all my info. They set up a time and came out and looked at my car parked at my house without me present and sent me a check for repair. My first mistake was taking the check and going to a repair shop to get my car fixed. State Farm stated since it was a special car I could take it to any body shop that I preferred. Who guessed it they grossly underestimated the repair cost. In order to reduce my extra out of pocket expenses I'm now stuck with the leg work finding my own parts.

State Farm is a horrible place to get car insurance from. They don't take care of you and I'm never showing that I have insurance. I get pulled over by the cops constantly for no insurance and I have to show it to them time and time again. It's completely inconvenient. I will be looking for somewhere else to go and never coming back to State Farm.

It was June 2014 on a rainy day. I was heading North on I-95. That's when my car started gliding on lane 1. I pressed my car brake to stop the gliding and that's when my car started spinning from lane 1 to the ditch out the road. No vehicle was hit. No other accidents occurred. No disaster took place. Only my vehicle was involve on its own accident with water damage. I hit a ditch that was slowly rising with water. The following month, I received a statement telling me my insurance will increase. Why would they increase my insurance? I understand if it was a vehicle involved, but it wasn't any.

In March 2012 my son was involved in an accident, my Hyundai Accent vs. Toyota Tundra. The other guy's insurance company totaled in out, however our claims adjuster felt that they were padding the claim. After the other guy's insurance refused to sign any paperwork, State Farm paid off the other company up to our policy limit. At this point we are going on over 2 years. We then get sued by the other company for the remaining balance that they paid out after they totaled the other guy's Tundra. My son's car was demolished and the other guy had a bent fender but yes, a Hyundai Accent CAN total out a Toyota Tundra. When we asked for State Farm to assist in the litigation they said nope, they had paid their policy limit and were done. They refused to give us any supporting documentation they had collected at the time to support our position that the Tundra was NOT totaled, had minor body damage only.

I was currently with a mainstream company and was contacted several times from state farm to convert over to save money. I declined twice. After the third phone call of being convinced that I would save more money with the company (state farm) I finally decided to give them a try. They asked me how much was I paying with my previous current company at the time, and they told me that I would pay less.

The amount of monthly payment was changed. Also I was told I could pay on the first of each month and then told I would have to make two full payments in one month because they were unable to prorate the nine days before the first of June since they started my policy on May 23. Amazingly Progressive allowed me to pay on the first and have my month be from the 23rd of one month to the 23rd of the next. Systems need to be updated to accommodate clients needs.

My father's Camry was rear end by van on the freeway which caused rear bumper damage. We filed a claim against State Farm. Their adjuster only offer pay us $59 out of the $500 estimated by Valley Collision. They said that they only responsible to pay small portion due to accident. They found the smallest damage portion that claim to pay, and denied the rest. When I called State Farm to disagree their offer, they asked my father to send them the picture taken before the accident to proof the other damage on rear bumper were not there before the accident. Of course, we do not have the picture which took before accident. How many people will take picture for all the angle of their car before accident? This is dirty tactic used by State Farm adjuster try to pay out as less as possible.

I don't have any major complaints about this company, except when I had a theft claim they told me that I wasn't covered because my policy cancelled. I actually made my payment 2 days before the cancellation date, but because it takes a couple days to post it didn't seem like I had coverage. What I don't like is that this company doesn't have the resources to even check their system to see that a payment has been made. They kept me in limbo... After they could verify days later that I actually had insurance they tried to get me to pay a 100 deductible when my coverage was a 0.00 deductible. I had to dispute this also.

I was in a accident on June 6th, 2015. This guy ran a red light and hit my car. Now my car isn't driveable & State Farm is fighting with me over doing the right thing! This is ridiculous! Supply a rental car and pay for my car to get fixed! They have the police report that shows he was at fault. He was cited for turning when unsafe. I won't ever have State Farm. I sent the pictures along with the police report and I just started a full time job. I guess if I lose my job I'll sue you all and you can pay for lost wages too. I'm in Texas by the way.

I filed a claim over damage to my motorcycle. I had something hit the front end and did not see anything in the road. It cracked my front fender and put a hole in my radiator. The claim is under review because if I hit something in the road then it became airborne. Its collision a 500.00 deductible but if it was airborne and I struck it is comprehensive and only a 50.00 deductible. I was told on 6/8/2015 it would have to be reviewed based on pictures. Today, 6/9/2015, I was told it is being filed collision and they never even got pictures. Then they continued question after question as an interrogator would a criminal. I will be changing insurance ASAP.

Really nice when they are getting you sign up. Out of blue we receive a letter with check and note that our automatic payment account is closed, in which we never had automatic payment account agreement in first place. When called the number provided to get some explanation we got only voicemail. Never received call back! Called again next day and finally got the information that our account was closed based on not enough communication on our side... no calls or letters asking for information just account closed! If you looking for reliable company looked again. I wouldn't recommend this company to my enemy.

I have been with State Farm (Chris Breting) office for 5 years. The service at this office by ** in one word SUCKS!!! When you ask to speak to Chris you are always told he is unavailable & can't come to the phone. If you leave a message for Chris to call you back he NEVER does. This office randomly removes vehicles from your policy (the policy is current and no payments ever missed) and when told to put back on that they were not authorized to remove this vehicle (leased) they say they will add back and do not! I have never had such a RUDE experience with any agent in my life.

I had my first ever claim and wreck, I've been driving for over 20 years... I was involved in a non-fault accident where other driver was ticketed at scene. I went through my insurance believing they would help me with the process.... I have been treated like a criminal. I have been told to speak with other drivers insurance (I couldn't even get help with that). They kicked me out of rental even though I still had $800 left on my policy, told me to go back to rental co. and get a smaller car (even though there were none available). I don't get calls returned, my agent stopped talking to me and they debited a 6 month. new policy out of my account even though my car was a total loss 2 days prior.

15 days ago, I was rear-ended by a State Farm Customer. Their insured was at fault. Throughout the process I have not received timely correspondence from their representatives. It took 12 days for my vehicle to be deemed totaled. I had to call the body shop to find that out. State Farm did not call me to inform me of that. When I finally reached someone this morning, I was told that I would have to snail mail a Power of Attorney over to a Parts shop in Lebanon, TN in order for State Farm to claim the title and pay off my lien. They also informed me that they would only be paying for my rental car for 4 more days and that it didn't matter whether they had provided me with my accident money yet or not. They said they went strictly by the minimum standards of the law. I can't finance another vehicle until the last lien comes off of my credit report AND I have the money due me from the accident to make a down payment with.

We filed a claim on our 1999 Winnebago which was infested with mice destroying our part-year home. Claim was filed second week in April 2015. The local agents are great. But the claims department has no concern for processing this claim. It is clear that they are cold-hearted paperwork processors. They wrote up the total loss paperwork on May 13th, 2015 which is 22 days ago. It took them 4 business days to tow away our RV. I have called the claims dept. almost every day for the last 3 weeks to get them to make payment to our credit union so that we can finance another RV. They received the paperwork 2 days ago, but haven't had a chance to look at it until I begged asked today for them to review it and to make electronic payment today. I just checked my claim online and it says that a check has been issued. Great, now I can wait 2 weeks for them to mail it, and another weeks before it will be delivered.

Problem with how insurance was written. When I switched over from another insurance company, State Farm representative promise to give me the comparable insurance policy coverage with a lower rate. As promised by the representative named ** at the Carson Cowan Agency.

I have had full coverage with them for ten years. Someone rear ended me, called cops etc. I called my claims 1-800 # & filed. This is where it all began. I have rental coverage - it was Sunday. I verified this & informed I would pick up rental that day. I was told can't rent cars on Sundays... I ask why they say because my state local claims office isn't open. I didn't understand so I go through 2 more agents until one finally says that makes no sense. Got that resolved. Fast forward guy comes out, takes a look at the car, $700 in damage. So I call & am told to pay the deductible. I remind them it's not my fault so I was told to call the person who hit me & file a claim with their insurance. I did that.

After having paid a full Auto Insurance coverage with State Farm - I requested a towing service and they told that I need to be with the car when they arrive and delayed almost 4:30 hrs. I ended up calling them more than 10 times and each time I was given false promises that the towing would arrive in next 45 mins, 30 mins, 5 mins, etc. I got heat strokes for staying on road all the time. The customer support says that it was the contractor's fault and not State Farm and so they are fine with me cancelling my policy. State Farm denied to take responsibility and will not compensate.

Back in November of 2014, my boyfriend's truck slid on black ice and smashed into a guard rail on the highway. The truck was totaled, and the police officers on the scene wrote a report stating that it was not my boyfriend's fault, and that it was just an accident of nature. 6 months later and we're still getting calls from collection agencies because they have not paid his medical bills. He had very good PIP coverage through State Farm, yet they were refusing to pay the bills. I personally called and spoke to every institution that sent us a bill to make sure they were being sent to his auto insurance, and spoke to his adjuster many times to make sure that she had all the bills. She did, and yet it still ended up on his credit report. Beyond aggravated.

After having insurance with State Farm for 28 years their policies have changed dramatically and I have been forced to leave them. My son had a tire blowout which caused him to run into a curb. He called for a tow truck (spare was flat) which I pay extra for roadside assistance. Next thing I know they count it as an accident and want to more than double his insurance to $450 a month. WHAT? They only paid $123 for a tow truck. There was no damage and they did not pay for anything other than the tow truck fee. How is this an accident? Unfortunately in Maryland insurance companies are allowed to do this. Just because they can does not mean they should!!! If I had any idea this could happen I would have just paid AAA for tow coverage.

I have been a loyal customer of State Farm since 1972 when I started driving. Recently I received an OWI (in which I am taking to court). I was notified that my auto insurance was canceled because of the suspension of my license, because of this citation. This is how State Farm repays its loyal customers by canceling their auto insurance for one suspension. Is this how "A Good Neighbor" treats loyalty? I will be looking for new insurance for my auto and renters insurance and will not be coming back to State Farm after my suspension is lifted. Very disappointed loyal customer.

I added my daughter to my policy in February of 2015 and was quoted one price. Well my account was drafted almost double the amount and the only thing my agent could tell me was "You received a bill". Therefore, there is nothing they could do. My checking account was overdrafted due to this. I asked about discontinuing automatic draft and was told you will have to pay a month in advance. My premium went from 138.00 to 349.00 and was never notified. I was mailed two gift cards totaling $20.00 as a way of apologizing. I was then quoted a price of $242.00 in April. It was April 3rd to be exact. I was charged another 301.00 in the month of May.

I have had State Farm for several years with no claims. My wife and son were involved in an accident with another State Farm client where the other driver struck my wife in the middle of a right turn which required a wide swing. The other driver was listed as failure to maintain proper control on the police report, and the State Farm investigator did a thorough investigation and agreed with the police report. Our claims rep. **, who was very rude and impossible to get in contact with, took 2 weeks to process anything so we could get a rental. And the end outcome was called a 80/20 liability split. How one driver can T-bone another and not be 100% liable, I will never understand.

I got rear ended on the freeway by an uninsured motorist on November 12th of 2014. The person who hit me has dementia and was driving his wife's car. I had/have full coverage under State Farm insurance. My husband took me to the emergency room. I refused to get an xray on my leg, because I didn't have health insurance and was worried about how much the bill would come out to. I had hip pain prior to the accident, but after the accident it aggravated my hip pain even more. I am now having pain when I walk. I did not receive treatment for it, because I don't have health insurance and I wasn't sure if my medical coverage under State Farm would cover it.

I used State Farm Auto Insurance for 7 years and never got accident/made a claim. Also my family use State Farm for more than 10 years. Since my husband got new job, he got very good discount for auto insurance in another company. When I want to cancel policy from State Farm, they made me very difficult to do it. That is very bad last experience with them. I understand they have cancellation policy, but there is nothing to do with very loyal customer (for decade). I am very disappointed with them and will not recommend with for other to use this very big company auto insurance.

I've had State Farm auto and renters insurance for almost one year and have had one problem after another. Constant confusion involving my monthly statements as well as my coverage in general. I signed up for roadside assistance only to find out when I actually needed it I didn't have it because it somehow got left off of my policy in the process of my agent putting together a new policy for the third time. After that incident I added my brother's car to my policy only to find out when my brother's car was involved in a small accident, the agent had no record of my brother's policy. Of course we had proof of insurance and State Farm had no choice but to cover the car. I am in the process of switching insurance companies now.

I have been a customer with State Farm for over 25 years with my house and perhaps 15 years with my car. Over the years I have had few claims, but a really large one for my home when it was discovered my 1000 gallon oil tank had leaked into the ground. The cleanup process took 3 years because the ground water had become contaminated. Tests were required, the soil and rock had to be hauled away and cleaned, the land re-filled, re-tested and cleared by the state. I can't tell you how wonderful State Farm was throughout this whole ordeal. The environmental company would submit a bill and it was paid within a week. The appraiser was fair and courteous. I would have lost my house over this, but State Farm really did take care of me.

I was in a accident on 3-3-15. This lady did a legal u-turn, ran the light and hit my car. Total it. State Farm claim adjuster sent me a letter saying they would pay for a rental and I keep getting rentals and they are not paying for it. It was not my fault so why am I not receiving my money for my car. They keep saying the claim is still being investigated. It's almost been a month and I still don't know what's going on. I don't recommend State Farm to anyone.

What a joke. I just waited on the side of the road for four and a half hours. They gave me the run around. Left on hold for 30 mins at a time. Then the tow guy gets there and says that they didn't call him until an hour ago. Told us we could pay cash (allowed 11 miles anything over is extra) then when they got there said it had to be credit. We gave State Farm a card number. They gave them their card number which was wrong. When the tow truck guy called them back to say it was an invalid number they put him on hold for 30 min. Seriously. Wow. I cannot believe this is crap....

State Farm Insurance Murfreesboro, Tennessee will start deducting money from employees' paid check per State Farm survey. In 2014 Murfreesboro, Tennessee, State Farm Insurance Headquarters did a survey and decided that their employees were being paid more money than the national average. In the past this was a company who encourage the employees to get their licenses, etc. to exceed and climb corporate ladder. Starting August 2015 employees' paid checks will see the first deduction over the survey amounts.

I received a letter from corporate dated April 7th telling me what a great, loyal, on-time paying customer I am. The result was they are changing my liability insurance from fire and casualty to another in-house policy. My rates should stay the same or lower. Looking at my bill which arrived on the 15th I'm being charged extra for their scam policy change -- $218.00 broken down to $60.28 added in plus my premiums. I got mad.

VERY DISSATISFIED CUSTOMER. If there was a zero-star rating that would be more appropriate! I purchased State Farm insurance thinking they were one of the top-rated insurance companies - pffft what a joke. I may not have a brand-new car as the agent reminded me that my car is 15 years old, so I guess in their eyes that means I do not need to be treated fairly and with respect because of that, BUT THEY SURE DON'T MIND TAKING MY $ EVERY MONTH. My car looked nice before, this not perfect but in very good condition inside and out with MINIMAL NORMAL wear and tear.

After State Farm came and got my BMW 750Li it sat at the State Farm recommended repair shop from 4/18/15 til now, 5/14/15, and still isn't repaired. After being stuck with all kinds of rental car fee I decided to give State Farm a phone call, after talking to 5-6 different people about my car here on the 16th-17th day of my car just sitting. Now they call me to tell me, "It's a total loss but the work was already approved for repairs a week ago."

Date of loss April 23, 2015. ** at Santa Rosa Auto Body agrees that the estimate that State Farm gave me was not right and very unfair. ** from your team was very rude to ** of Santa Rosa Auto Body and I. ** asked to speak with your supervisor and she told ** no he can't and that she was going to make a note in the system that if he calls back he will get directed straight to her and her only. ** hung up and called back and spoke with ** from team manager and said the estimate was very unfair and that you guys need to make this right. I feel the same and feel like I have been treated very poorly, I was rear ended by your client and I'm not being treated fairly with this payment of $224.00 is an insult on the damage that was done by your client to my rear end to my vehicle. Even The Estimates I got at Auto Body And More and Blake's Auto Body were much higher estimate pricing then your adjusters.

I have been insured by State Farm for 18 years without having to file a claim. I was driving my mom's car (not injured), police to arrive he suddenly came up with "Hey I was hit too and got a partial plate". No way was this guy rear ended. He hit me as soon as I hit the brakes (he was changing lanes) and I saw no car hit him. I have waited over three weeks for State Farm claims to finish their "investigation" and now they say my claim is denied because of an "unknown driver" that caused all of the damage. This is incredible.

I was involved in an accident with a State Farm insured driver. My insurance carrier "Progressive" filed a Michigan mini tort claim for $1,000 to help recover some of the costs in repairing my vehicle. I received a notice from State Farm that they would not pay because "Their insured was not significantly at fault" for the accident. They obviously send these out without any review of the police report which clearly states the other driver "failed to yield" as they pulled out in front of me from a side street long driveway. No one could possibly interpret this as "not significantly at fault" if they bothered to read the police report. I faxed State Farm the police report with this information, but have not heard from them for 2 weeks.

I was involved in an accident last week. The other person was in the right turn lane and crossed over into my lane. I saw him coming so I honked and attempted to swerve to no avail. The city I was in does not take police reports unless there is an injury or the cars aren't drivable. We were told by an off duty cop to exchange info and have our insurance companies duke it out. Well the other driver refused to give me his info so we had to wait for an officer to come out who basically forced the driver to exchange info with me. When the officer asked him what happened the officer told him that he was at fault based on his account of the events, but remind you there was no police report. It turned out the driver wasn't the owner of the car and the car's owner has SF as do I. I'm thinking this would be cut and dry, the other driver's fault and that's it.

I had an auto insurance contract with State Farm for a year and half. But I noticed the price they were giving me was absolutely crazy. I was paying 120$/month for 1988 Nissan Maxima, and I had a perfect clean driving record for more than 8 years in California & my hometown (I am 27 y.o and a PhD student with GPA 4.0 for the whole period of the contract). The problem is they never ever tell you about the discounts that you actually deserve, and it's like it is your responsibility to find and beg them to receive.

Horrible experience. I do not recommend using Chuck McAveney or State Farm. My family has used State Farm and the McAveney Agency for many many years. I figured when I grew up I would use them too. I have been a customer for over 20 years and always paid on time and have never filed a claim. My first claim for hail damage and they only want to fix half of the damage at best and are only paying half the rate of my cheapest estimate. They want to patch the entire front half of my roof with numerous patches and said they don't care that it won't match or that it opens us up for more leaks than replacing the entire roof. Every roofer I spoke to advises against this. Apparently loyalty is not a part of State Farm or Chuck McAveney's policy. Shame on me for being loyal to them for so many years.

State Farm sent me out a check on a refund on a life insurance policy! After two weeks of the check being cash, the guy at the store told me that the check was no good, and that the check was on hold. WTF!! How you send out a check on a mistake!! Now the guy at the store told me I got to pay the check back plus the fee!! I call and talk to about three people but no one was no good help. Then my agent said that she tried calling me not to cash the check (who does that)!!

State Farm received my daughter's claim on April 27th and still has not spoken with her or their insured. My daughter went and got the police report for them 6 days ago and they still have not accepted responsibility for this accident where their insured ran a stop sign. The adjuster nor her manager will return our phone calls. They have not even inspected my daughter's vehicle or provided her with a rent car.

Our car was rear ended by a State Farm covered insured. We were going about 5 miles an hour in stop and go rush hour traffic on the interstate when this person rammed us going about 45-50mph. After the other driver immediately apologized, admitted fault and the police report showed we were NOT responsible, we had to wait for DAYS for State Farm to accept liability. It was a joke! Their customer service is horrendous. My husband's $1000 glasses were destroyed in the accident and we still don't have them replaced by State Farm because their medical claims unit apparently is NEVER working as they definitely don't return calls.

I talked to the State Farm claim opener who was nice but it was all downhill from there. This guy backed up into my rear fender in a parking lot so not like we were fighting about who was at fault. So I go to the State Farm website and pick one of their approved auto body companies since it had good reviews on yelp. After 3 weeks of hearing "we don't have a status on your claim", I finally find out that my car is totaled so I have 2 choices... 1) Keep the car, get $3K and have a salvage title or 2) Surrender the car and get $5K, so that seemed okay but I said, "Let me look at used cars cause the car only had damage to the trunk and it full drivable and not even totaled." So I call back the next day and said, "I'll go with surrendering the car and taking the money", but then they said, "You now have 3 days to find a new car and return the rental or you will have to pay for the rental".

State Farm Insurance has no integrity. Your client parked on the street where several of "No Stopping Any Time" signs placed along the street. State Farm's client did not check the traffic while he was merging to the right side of my car. He crashed into the middle of my car while I was driving straight. The middle of my car on the right was badly smashed while State Farm's client's front left bumper was damaged. State Farm rep simply told me on the phone that he wasn't at the accident scene so he had to side up with his client who said I was at fault because he did not see me coming and the middle of my car smashed into his left bumper. I will go all the way to the court to fight for this unfair conclusion. State Farm rep refused to pay for the damage their client caused.

I'd always wanted to be a State Farm customer; they would take a very good care of me. I firmly believed it at the time. I had a great local agent once, he was of Japanese descent. He retired and later I had done business with two agents (and their staff) and who were all very unhelpful and unprofessional. I'm a good driver, even get "good driver discount".

Accident was 4-6-15 - their insured at fault. Police report their insured cited vehicle is considered totaled. I have been chasing State Farm to call me and still have only received 2 calls from them, they do not call back and when you ask for a supervisor you do not get one, and their excuse is "We are extremely busy." They can spend all that money on commercials on how they think how great they are on claims, but won't spend the money to hire more claims representatives. Will never buy State Farm insurance - if they can't handle a claimant I wonder how they treat their insureds.

Like tens of thousands of Canadians, we are "Snowbirds" who also own a home in AZ. We are usually in AZ only during the winter months. After 20 months of having our auto insured with State Farm, because of their high premiums I changed to another auto insurer. And we learned from our new insurer something that the State Farm agency I dealt with never bothered to tell us even once during our 20 months with them - that, if we were like most Canadians and spent only the winter months in AZ, that we could save ourselves THOUSANDS of dollars every year on auto premiums by taking advantage of an option they had of placing our policy on a reduced coverage, and paying for just comprehensive (fire, theft, vandalism); and not having to pay premiums for collision and third party liability during the time we wont be driving it.

I had State Farm for 3 months. I also have a bank account with them. My previous insurance I had I had to let lapse cause I hit a deer on the way home from work one night causing 300 dollars damage to my van. When the policy was written the agent was let known of me hitting the deer and me and having to let my insurance lapse and still went ahead with it. 3 months gone by and get a letter saying they were gone to drop me for being a high insurance credit risk. Talked to my agent, he said all I had to do was email him a old insurance card and it would stop so I did. Week later I checked my account and they still dropped me.

State Farm is a joke.... My car was TOTALED by a jerk who thought it was OK to text and drive (who is also with SF) and now I'm without a car. State Farm has done absolutely nothing to help me because they are more concerned about lien holders and apparently the other driver. The customer service department is rude and the adjusters can never be located. The only time I heard from my actual agent is when I called her. I've even had one adjuster laugh at me when I ask him what I'm suppose to do about getting my car replaced and another csr placed me on hold and never came back. I have been treated like trash during this entire ordeal like I was at fault and now I'm without a car but at least everyone else including the man who wrecked my car is taken care of. Will never use State Farm again!!!!!

I was told on the phone that I would not be charged any money to turn my truck back on. But they lied now after paying the bill but not the fee to turn on my truck. They cancel my insurance. I am going to someone else. I do not want to feel threatening by the insurance company. That's wrong.

I was looking for cheaper car insurance and was referred to State Farm by a friend/broker. My previous car insurance broker contacted representative ** with the Manhattan location and provided her with ALL my information. After looking into my background, she offered me car insurance for $150.00, which was less then what I was currently paying. The following day I went to the office signed the documents, paid for the insurance and was given a temporary insurance card. This was during the second week of April 2015.

I signed up for State Farm a few months ago. I signed paper work for my payment to be deducted from my bank account. First month, no problem, after that I had received paperwork for missed payment. My bill is due by the 8th every month, they don't deduct until around the 14th of month. Can we say wishy-washy? So this month I have been monitoring my bank account to see when they deduct it. Checked my State Farm account which says my payment not due til the 25th...... then i get a cancellation notice!!!! Have tried contacting agent and nobody seems to be able to assist with my problem. State Farm is not there!

I went with State Farm for car insurance for two vehicles both liability and was paying $120 a month for both. I sold one of my vehicles and had it removed in March which left me a credit so I wouldn't have to owe anything in April for my other vehicle. One week later I went to a dealership and financed a 2010 Jeep. I called my State Farm agent at the dealership to add the Jeep which had to have full coverage. State Farm quoted me $128 a month for the Jeep and then another $54 for my car so $182 total a month. They sent me a bill for $245!!!

When I joined State Farm I thought it was a good ins. to insure my home, RV, and 3 vehicles. My payment for my house and the auto are every month, but on my RV I would paid every 6 months in advance when one time I notice on my acct I was been charge for the RV every month when I paid in advance. I called my agent and they couldn't find my policy where I had paid my full amount. Supposedly my first contract was never inputted in the system and they had to make a new one because the person who assisted me with my RV had been in training. 2nd time, to make it short, months later I went to get my license plates for one of my cars and they say the vin number I had in my ins. did not match my cars.

My car parked outside and hit by another one with State Farm insurance. I got the claim# and put the damaged car in auto repairer. The woman from the State Farm called me like I was a criminal and asked me to listen to what she asked and answer, not a word like “sorry about the accident”. And told me not to expect to have a luxury rental car. Not nice at all.

I was "convicted" without my knowledge of a mild hit and run. When I was made aware I did all that was required of me. I was driving a 98 Mitsubishi Eclipse when road conditions lead me to rear end a Yukon Denali. At 10 mph. I went to the ER with a broken nose, the people in the Denali refused. I received no tickets. The police even pushed my car into a nearby lot so I could have it towed on my own.

I was with State Farm my whole life (my parents had it also). I am 63 years old. I had some very good agents and a spotless driving record. 2 weeks ago my daughter went into a very deep ditch in a rural area of town. A tow truck brought it to a body shop. State Farm paid the tow, as I had road side assistance coverage. We were told by the State Farms claim person, the damage estimate made by an adjuster was $8300. A check was sent and cashed by the body shop. We were also told it would take about 2-3 weeks to fix it and given a rental, as I had that coverage as well. 9 days later, at 8 am I receive a call from the claims department stating a second adjuster came out said the damage is $12,000 and they are declaring it as a loss. As we only had the car for 5 months, the loan is underwater.