Freeway Insurance Reviews

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About Freeway Insurance

Freeway Insurance is a broker that offers multiple types of auto insurance coverage, including liability and full-coverage insurance and nonowner’s and SR-22 policies. The company provides low-cost insurance to drivers without perfect records and easy online access to coverage. Freeway’s customer service representatives speak both Spanish and English, and the company has a wide range of insurance carrier choices, so drivers can find car insurance they can afford.

Visit www.freeway.com
Pros
  • Serves Spanish and English speakers
  • Compares various providers
  • Covers high-risk and imperfect drivers
Cons
  • High brokerage fees

Helpful Reviews

Grand Prairie, TX
Verified purchase
The customer service at Freeway Insurance was great and helpful and the rep gave me all the information I needed. The process was fast, and there were no hassles. The policy is go...

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Plainfield, NJ
Verified purchase
The customer service was really good. I have an older car, so I'm comfortable with the amount of coverage I was provided, and they're a lot cheaper than what I was paying before f...

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What is Freeway Insurance?

Freeway is an insurance brokerage company that compares rates from various providers to help you find the best auto coverage and price. It works with drivers with previous DUIs or tickets and those who require SR-22 policies. Freeway employs both English- and Spanish-speaking agents, all available in person or by phone. It’s a popular choice for high-risk drivers, but customer reviews often report high brokerage fees or other hidden fees.

Freeway Insurance auto coverage

Freeway Insurance doesn’t directly sell coverage. Instead, it connects you with various auto insurance companies. Depending on the provider you choose, coverage options might include:

  • Collision: Covers damage to your vehicle in case of an accident regardless of who’s at fault.
  • Comprehensive: Covers damage not related to an accident, such as fire, theft, acts of nature and more.
  • DUI: While not technically an insurance policy, it’s difficult to get insurance with a DUI on record — Freeway says it can help those with poor driving history find coverage.
  • Gap: Pays off your loan balance if your car is totaled.
  • Liability: Covers property damage when you’re at fault.
  • Medical payments: Covers medical costs for you or anyone else involved in an accident regardless of who’s at fault.
  • No-fault: Also known as personal injury protection. Covers medical expenses and possibly loss of income, essential services, survivor benefits and accidental death and funeral expenses.
  • Rental car reimbursement: Covers rental car costs while your covered car is repaired.
  • SR-22: Proves you have insurance meeting your state’s minimum requirements. Usually required for high-risk drivers.
  • Uninsured/underinsured motorist: Covers accidents with drivers who either don’t have adequate insurance or have no insurance at all.
  • Nonowner or nonowner SR-22: Covers you when you don’t own a car but borrow or rent one frequently. Satisfies your SR-22 requirement if you do not own a vehicle.
  • New car replacement: Pays for the cost of a brand new replacement car if your car is totaled or stolen.
  • Classic car: Includes cars between 19-25 years old that are of greater than average value for the same make and model of that year.
  • 24/7 roadside assistance (towing and labor): This protection answers the call when you need help fast, whether it’s for a flat tire, gas or a dead battery.
  • Tire hazard: Fast and affordable way to get back on the road if your tire becomes flat or damaged.

Freeway auto insurance quotes and rates

Freeway’s pricing varies greatly depending on a number of factors: your location, driving history, vehicle type, age, gender and more. The company claims it can match drivers to affordable insurance no matter their circumstances, but keep in mind Freeway charges brokerage (and other) fees for the service of researching and providing access to multiple car insurance carriers so you can choose the best one for you. Several customer reviews mention final payments significantly higher than the initial quote. This normally occurs if the customer does not provide all their driving infractions on record, which is discovered when the motor vehicle record is run prior to submitting to underwriting.

Car insurance discounts can help lessen your premiums. Freeway offers:

  • Bundle discounts
  • Good driver discounts
  • Military discounts
  • Multicar discounts
  • Student discounts
  • Anti-theft discounts
  • Senior citizen discounts
  • Customer loyalty discounts

Freeway auto insurance FAQ

Does Freeway offer full coverage car insurance?

Yes. Full coverage insurance includes liability protection, personal injury protection, collision coverage and comprehensive coverage.

Where is Freeway available?

Freeway Insurance covers drivers all across the U.S. and has offices in 23 states.

Does Freeway offer other types of insurance?

Yes. Freeway also offers home, mobile home, rental, property, business, health, life, watercraft and motorcycle insurance — and more.

Can you get car insurance quotes online with Freeway?

Yes, Freeway offers online quotes, which require basic information like ZIP code, name, birthdate, gender, marital status, type of vehicle and driving history.

Still have questions?

Is Freeway Insurance good?

Freeway Insurance specializes in finding affordable auto coverage for high-risk drivers or drivers who have blemishes on their records. If you have a ticket, DUI or other strike on your driving record, Freeway claims it’ll find a policy that meets your budget. For drivers with less-than-perfect records needing affordable insurance, Freeway might be a good option — but if you’re a low-risk driver, it’s probably ideal to request quotes from companies directly to avoid hidden brokerage fees.

Freeway Insurance Reviews

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    How do I know I can trust these reviews about Freeway Insurance?
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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRates

    Reviewed July 7, 2026

    I looked around for an insurance provider, and my friend explained to me that Freeway gave him a good rate, and he's been using them for years. A lady rep called me. She explained everything over the phone. I told her I wasn't comfortable with doing it over the phone, so she told me to come on down. When I got there, they were really nice. They offered me water and donuts. It was really a pleasant experience. They gave me a good rate. The other place was charging me way more. I was looking around, and Freeway's rate, for my age, was a wonderful rate. I went online and ended up pulling up an insurance card online that I could put in my digital wallet. That was easy. The lady rep called me back to check on me a week later to make sure everything was okay. She also asked me if I need anything. I like her personally.

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      Verified purchase
      Customer ServiceCoveragePriceStaffRates

      Reviewed July 1, 2026

      My daughter and I needed insurance to drive a car and she found Freeway Insurance online. I love their price. Another insurance company charged $300 to $400, and we didn't have that at the time. We went with Freeway and the rep was cool. She really worked with us and made sure we had everything done. If I can give her a 10 or 1,000, that's what I would give her. She was really good. I like her a lot. It's our first time ever getting our license as well as being on car insurance, and I really appreciate Freeway for coming through. I told my daughter about it because she just got her license. I'm trying to make sure she signed up for it and I'm gonna be calling her to do a checkup to see has she done it yet.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for the wonderful feedback! We're thrilled to hear about your positive experience. We strive to offer the best service and affordability, especially to first-time joiners like you. It’s great to know our representative was supportive and ensured everything went smoothly for you and your daughter. Thanks for choosing Freeway. We appreciate you sharing this satisfaction with us and the plan for your daughter.

      Verified purchase
      CoveragePricePunctuality & SpeedStaffRates

      Reviewed June 24, 2026

      I have a new vehicle and needed to get full coverage as well as add my fiancée on it for both of us. I shopped around and compared Freeway Insurance, apples to apples, with the other agencies. Freeway was good, and once I went in, the rep that was there was very informative and polite. Everything I asked him, he had an answer for, and if he didn't know, it wouldn't take him long to find out. They have a good rep at their location. I was in there for 30 minutes, and he was able to give me answers to everything, including the different coverages and prices.

      The cost is good, and the sign-up process was fast and easy. I hope I'm never in a situation where the coverage is something that's desperately needed, but if the time ever comes where it's needed, I hope that the process goes just as smoothly. I would tell people to check out Freeway and get a quote. It doesn't hurt to shop around and get information. Don't be afraid to ask questions. At the end of the day, it's your money. So, you just got to make sure you know what you're asking for and what you're getting.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, we're thrilled to hear about your positive experience with Freeway Insurance. Our knowledgeable reps are dedicated to ensuring customers have clarity on their coverage and pricing. We appreciate your recommendation and promise to provide support when needed. Thank you for trusting us with your insurance needs.

      Verified purchase
      Customer ServiceCoverageSales & MarketingPriceStaff

      Reviewed June 12, 2026

      Freeway popped up on my Google ads. I called, and they gave me a quote. It was slightly lower than the one that I had initially started out with, and the agent was patient enough to explain all of the things that Freeway offered. He quoted me what it would be and how much I would have to put down. They took the time and they worked with me on that until I could get it paid, so that I can just be on the regular amount that I would pay every month. I was very satisfied with them. They asked me to take pictures of my car, four different views, and put something on the car so they would know I wasn't AI. It was smooth from the beginning to the end. I did everything that day, which was an emergency on my part. But I like the fact that it was doable that day, because I was heading out of town. They didn't have to do that. I walked away a pleased customer. 

      I have one vehicle that had to be fully covered. Then the other one just went with liability because it's an older car, and I don't drive it as much. I was very satisfied with the amount that I could afford, which is within my budget. They also followed up to verify my address and again to be sure, and I gave that to them. I haven't had any issues. I set it up for auto pay, and that's been going well. I'm also not familiar with a lot of this stuff. And they walked me through so much of what I was doing. They sent all the information I needed online. Then they sent the packet, so that I could read through it. I like that they were forthcoming, letting me know in advance before I received anything. Then, when I got everything, I was satisfied. They sent the paper insurance cards. I was able to also download them into my phone. I would definitely recommend Freeway.

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      Verified purchase
      Customer ServiceCoveragePricePunctuality & SpeedStaff

      Reviewed May 25, 2026

      I'm pleased with everything except, when I signed up for the insurance and I was talking to the agent, he told me what my deposit was and they took it from my account. And there was a glitch of $138, which I had no idea who authorized it or what it was for because it wasn't the same name for the insurance for the Freeway. So, I called the bank and I asked them to stop that unauthorized charge. When I discovered who it was, it had something to do with Freeway Insurance. My money was put back, but they made an error and it caused me to cancel my debit card, which I'm still waiting for. That's an inconvenience for me. They weren't aware that it was done until I drove over there and told them that they took taken an extra $138 out of my account. I wonder if they would have caught the mistake if I hadn't saw that.

      Everything else was okay. The representative was polite, nice, and explained everything in detail. However, I didn't appreciate that happening such as me canceling my card for no reason. All week, I had to go to the bank and get money and do this and that. It rubbed me the wrong way. But it was a little glitch, which they probably had nothing to do with. I found the mistake when I thought it should have been on their end.

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      Verified purchase
      CoveragePricePunctuality & SpeedStaffRates

      Reviewed Aug. 4, 2026

      I've been with Freeway Insurance for a week. Signing up was good. However, I feel it's a bit expensive because it's a liability insurance. Back in Chicago, I used to pay Progressive $110 for the full body premium coverage. So, I asked Freeway's rep if she could get me down to in between $70 to $80, and it would be very much helpful and appreciated. She said I need to wait at least next couple of months to get the price decreased. It's okay.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for your feedback and for joining Freeway. We're delighted to hear that the signup process was pleasant. We understand your concern regarding price and always aim to balance affordability with quality coverage. Our team will monitor your policy diligently for opportunities to adjust rates when possible. Please reach out if you have further questions. We're here to help!

      Verified purchase
      Customer ServiceStaff

      Reviewed July 21, 2026

      I called Freeway, and the application process was pretty smooth. Leonardo was very polite. He worked with me. I was trying to add my son to my policy, and it was gonna be like $600 more a month just to add him. He helped me out a lot. He was good. He gave me a good deal.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your experience with us. We're thrilled to hear that Leonardo was able to assist you effectively and help you find a great deal. Providing smooth and friendly service is very important to us. We appreciate your feedback and are pleased to have met your insurance needs. Have a great day!

      Verified purchase
      CoveragePriceStaff

      Reviewed July 20, 2026

      Freeway Insurance was cheaper and their reps were good. I now have the SR-22 insurance and it allows me to drive other people's cars.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for choosing Freeway Insurance. We're delighted to hear that you found our rates affordable and our agents supportive. It's great to know the SR-22 meets your needs. We're here for you whenever you need assistance. Enjoy your driving and feel free to reach out anytime!

      Verified purchase
      CoveragePriceStaffRates

      Reviewed July 19, 2026

      I have a cousin who went through Freeway Insurance and told me to check them out because they got a good budget on their insurance coverages. He said that their prices were better than most insurance. He had other insurances and theirs is high. Also, Freeway's reps were very helpful and respectful. I've been with Freeway since the end of last month. We're almost two weeks in. For my first experience with insurance, they're good. My wife and I are both on the insurance plan. We like it so far. Everything seems to be good. I would recommend Freeway to someone I know as well.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience with Freeway Insurance. We're pleased to hear that you're happy with the affordable coverage and service from our team. It's fantastic that both you and your wife have found our plan satisfactory. We appreciate your recommendation and look forward to continuing to meet your insurance needs.

      Verified purchase
      Customer ServiceCoverageStaff

      Reviewed July 17, 2026

      The customer service rep explained everything well, and the whole process with Freeway Insurance was easy. I chose the same options I had before with Geico, and I'm fine with the amount of coverage the plan provides.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive experience with Freeway Insurance. We're thrilled to hear that our customer service representative ensured a seamless process for you. It's great that you've found a suitable coverage similar to your previous provider. We appreciate your feedback and look forward to serving you in the future!

      Verified purchase
      CoverageStaff

      Reviewed July 11, 2026

      I've been with Freeway Insurance for a couple of years now and I like my plan. Dealing with the reps is very easy.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive feedback! We're thrilled to hear you enjoy your plan and find our representatives easy to collaborate with. It's our aim at Freeway Insurance to provide straightforward, beneficial service, and we appreciate the time you took to share your experience with us.

      Verified purchase
      Customer ServiceCoveragePricePunctuality & SpeedStaffRates

      Reviewed July 9, 2026

      I have a non-owner car insurance with Freeway so that I can drive a company vehicle, even though I don't have a car in my own name. It is quick to get a quote, and they will get you the most affordable price. The rep was also super nice. The only thing that I did not like is that since I signed up, different insurance companies have been emailing me saying I need to sign papers to get on their policy, but it's not the insurance company that I chose.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your experience with Freeway. We're glad to hear you appreciated the ease of getting a quote and the dedicated service from our representative. We're sorry for the inconvenience with unexpected emails from other insurers. Rest assured, we prioritize your privacy and will address this. If you need further assistance, feel free to reach out.

      Verified purchase
      Customer ServiceCoverageSales & MarketingOnline & AppStaffBilling

      Reviewed July 4, 2026

      Freeway Insurance was the cheapest one I found and the customer service rep who helped me was awesome. I'm satisfied with the amount of coverage on my plan. So far, everything has been easy. The only issue I've had is with the app. I wasn't able to make a payment through it because it kept saying my card wasn't accepted, so I've just been using the website instead.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your experience with Freeway Insurance. We're thrilled to hear you found a suitable and cost-effective insurance plan, and our customer service met your expectations. We apologize for the app issue and are actively investigating it for improvements. In the meantime, we're glad using the website works for you. We look forward to continuing to serve your insurance needs.

      Verified purchase
      Customer ServiceCoverageRefunds & PayoutsStaff

      Reviewed July 3, 2026

      My previous insurance kept going up and up, and I was paying more for one vehicle than I had been paying for two, which made me decide to switch to Freeway. The representatives were good. They called to check on me and make sure I was comfortable with my insurance.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your experience with us. We're delighted to hear you found our representatives attentive and your new insurance plan with Freeway satisfactory. It’s fantastic to know you're satisfied with the rate. We appreciate your decision to trust us with your insurance needs and look forward to providing you continued excellent service.

      Verified purchase
      CoverageTechPriceRates

      Reviewed July 2, 2026

      My family told me about Freeway Insurance, and they have the same thing. I got liability coverage a month ago and in terms of pricing, it's a lot better than my previous insurance provider.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive experience with Freeway Insurance. We're delighted that your family introduced us and that you found our pricing more beneficial than your previous provider. It’s wonderful to know we met your needs. All the best with your car journey, and don’t hesitate to get in touch if you need further assistance!

      Verified purchase
      Customer ServiceCoveragePriceStaff

      Reviewed June 30, 2026

      A colleague mentioned that there was an insurance that was cheaper or more convenient. I looked it up and went to Freeway Insurance. My interaction with the rep was simple and everything was good. The coverage is great too. It's what I need. It's simple and for the type of car I have. All in all, my experience was very easy and helpful. I would definitely recommend Freeway Insurance and tell people to give them a call and see what they can offer them.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your experience! We’re so glad to hear that your visit to Freeway Insurance was simple, helpful, and met your needs perfectly. It’s great that you found coverage that fits your car and budget, and that our team made the process easy from start to finish. We truly appreciate your recommendation and your trust in us, and we’re always here whenever you need assistance or have questions in the future!

      Verified purchase
      CoverageSales & MarketingStaff

      Reviewed June 29, 2026

      My insurance was going up, so I tried Freeway Insurance, and they got me a better deal. The reps were excellent too. They were really diligent on looking for a new policy and they worked with me with my budget. I got the same coverage that I had before, and they matched it at a discount. I signed with them a couple of weeks ago and so far, I'm enjoying it. I would refer Freeway Insurance to a family member or a friend. They’re very good.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your excellent experience with Freeway Insurance. We're thrilled to hear that you received a better deal while keeping the same coverage, and appreciate your kind words about our diligent representatives. It's great to hear you're enjoying our service, and we deeply appreciate your willingness to refer us to family and friends. If there's anything else we can do for you, please let us know!

      Verified purchase
      Customer ServiceCoverageRatesTimeliness

      Reviewed June 28, 2026

      I received a letter saying I needed this coverage or they're gonna suspend my registration, so I went with whoever had the lowest rate, which was Freeway Insurance. They were the fastest as well, because rates are only for the day, and they can change next week. Their signup process was easy. I signed up online and they called me the next day.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your experience! We're glad to hear our fast signup process and competitive rates worked well for you. We're committed to making things easy for our customers, and it's great to know we hit the mark. If there's anything more we can do for you, please let us know. Welcome to Freeway Insurance!

      Verified purchase
      Coverage

      Reviewed June 27, 2026

      Freeway Insurance is great and I've used them for a long time.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for your loyalty and for sharing your positive experience! We truly appreciate you choosing Freeway Insurance for so long, and we’re glad to hear that you continue to have great experiences with our team. Your trust means a lot to us, and we’re always here to help whenever you need assistance or have any questions.

      Verified purchase
      Customer ServiceCoveragePunctuality & SpeedStaffBillingCommunication

      Reviewed June 26, 2026

      I was looking for liability insurance and a friend of mine told me he had Freeway Insurance insurance in Lubbock. Enrolling with them was great. They did it quickly and after it was done, they followed up with me. They called me and asked if everything was okay. They were really pleasant about it. I also like the way they kept me in the loop about everything that was going to happen. And when I called back to set up the payment over the phone, they were very prompt and courteous, and they accepted it quickly.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive experience with us. We're thrilled to know that our Lubbock team made the enrolment process seamless and kept you informed throughout. It's great to hear our staff was pleasant, prompt, and courteous during your interaction. We value your trust and look forward to providing continued excellent service!

      Verified purchase
      CoverageStaff

      Reviewed June 25, 2026

      I got connected to somebody that answered and was a person to talk to versus a recording, and the lady from Freeway Insurance was nice and helpful. I had a bit of trouble getting the information, but so far, so good. Freeway was convenient.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive experience with us. We're glad the service you received from our representative was friendly and helpful. We understand obtaining information can sometimes bring challenges, and it's great to hear our service has been convenient for you so far. Please don't hesitate to reach out if you have further questions or need assistance. We’re here to help!

      Verified purchase
      CoveragePriceRates

      Reviewed June 23, 2026

      Freeway Insurance is worth checking out. The price is fair and signup was easy. Everything was done in a timely manner. I've only had it a couple days, but it's fine so far. Everything was good. I have no complaints.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for taking the time to share your experience! We’re so glad to hear that you found our pricing fair and the signup process quick and easy, and that everything was handled in a timely manner. It’s great to know your first few days have been smooth and trouble-free. We truly appreciate your feedback and are here anytime you need assistance or have questions as you continue your journey with us!

      Verified purchase
      CoverageSales & MarketingPriceStaffRates

      Reviewed June 22, 2026

      The reps were helpful and easy to deal with, and I got what I needed. Freeway Insurance is true to their words, and while their pricing could be better, it's reasonable. ‘Cause I have some discounts to apply for.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for your feedback! We’re glad to hear our team was helpful and easy to work with, and that you were able to get the coverage you needed. It’s great to know you found our pricing reasonable and that we’re living up to our word, and we appreciate you exploring available discounts to get the best value. Your trust means a lot to us, and we’re always here to assist you whenever you need anything.

      Verified purchase
      Customer ServiceCoveragePriceStaff

      Reviewed June 13, 2026

      I like that Freeway is cheaper compared to other companies. Their coverage is good as well. The customer service rep I worked with was nice too.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience with our customer service and coverage. We're pleased to know you found an affordable rate with Freeway. Our team strives to offer excellent service, so your review means a lot to us. We look forward to continuing to serve you!

      Verified purchase
      CoveragePriceRates

      Reviewed June 11, 2026

      When I was looking for insurance, a company gave me a high price. So I went with Freeway Insurance, and they have good service. I'd rate them 10 stars.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your experience. We're thrilled you're satisfied with Freeway Insurance's service and pricing. Your support means a lot to us.

      Verified purchase
      Rates

      Reviewed June 7, 2026

      Freeway was recommended to me by my dad. Signing up with them was very easy. The sign-up process was done in less than 20 minutes. They also have the best rate that I've seen.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you so much for your review. We are delighted to know that our hassle-free sign-up process and competitive rates impressed you. Your dad’s recommendation means a lot to us, and we are glad you chose Freeway for your insurance needs. If there is anything else we can do for you, please let us know.

      Verified purchase
      Customer Service

      Reviewed June 6, 2026

      It was easy to sign up with Freeway. Their customer service was great as well.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Thank you for having faith in us to get the job done, we are glad to have been able to help. Enjoy your day!

      Verified purchase
      Customer ServiceCoverageStaff

      Reviewed June 5, 2026

      I had Progressive at one point, but when my car wasn't working, I learned that I needed more insurance. Freeway was the cheapest that I ever came across and their customer service rep was easier to talk to. So, I decided to sign up with them and I've been their customer for two weeks now. I got full coverage, but on my coverage card, they put liability on it. So when I get pulled over, it'll pull up liability on my card. But their rep said that once they call in, it'll show something different. Other than that, I sent a couple of people towards their way.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for your feedback. It's great to hear that our representative was helpful, but we're sorry for the confusion with your coverage card. Please be assured this will not affect you and the correct information is available to authorities. Should you have any further concerns or questions, feel free to reach out to us anytime. We appreciate your recommendations to others as well.

      Verified purchase
      StaffRates

      Reviewed June 4, 2026

      Freeway had a better rate compared to other companies. The rep I worked with was really nice. She was sweet, very patient with me, and she did everything she said she was gonna do. She locked my rating in. It didn't change. She helped me a lot. They are a good company to go with, and I'm gonna be sticking with them for a while.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Hello, we’re delighted to hear about your positive experience at Freeway Insurance. Thank you for noting the effort and kindness of our representative and for finding value in our rate. Your satisfaction means a lot to us, and we're grateful that you chose us for your insurance needs. We look forward to continuing to provide you with excellent service.

      Verified purchase
      PriceStaffRates

      Reviewed June 3, 2026

      My experience with Freeway's rep was great. She was a lot of help. For their price, it was great as well. With an SR, you can't beat that. I got an SR-22 with it as well.

      Thanks for your vote!
      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience. We're delighted to hear our representative could assist you so effectively and you're happy with our prices. Securing your SR-22 promptly is our goal and we're glad to have met that need. We appreciate your feedback and look forward to serving you in the future!

      Verified purchase
      Customer ServiceCoverage

      Reviewed June 2, 2026

      My experience with Freeway went well. I made one call and, by the end of that call, I had insurance. It was a good experience. After I got off the phone, I realized that the money I spent on insurance would be half of what a ticket would have been if I had gotten caught without it.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience with Freeway. It's great to hear that you found getting insurance straightforward and cost-effective with just one call. We're pleased you feel confident knowing you made a smart financial decision. We appreciate your feedback and hope to continue serving your needs. Take care!

      Verified purchase
      PriceOnline & AppStaffRates

      Reviewed June 1, 2026

      I needed an SR-22, and then Freeway was the first to come up on the website. They worked with me and helped me out. The price was pretty good. It was not too bad. It was not out of my budget.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience. We're thrilled you found a good solution within your budget with Freeway. We're here to help whenever you need any assistance in the future!

      Verified purchase
      CoverageSales & MarketingStaffBilling

      Reviewed May 31, 2026

      I was looking for discount insurance and for compliance, and Freeway fit the bill. I went with them, and my experience with their reps was excellent.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your experience with us. We're delighted to hear that our team provided excellent support in finding the insurance coverage you need for both compliance and discounts. We appreciate your feedback and look forward to continuing to serve you with exceptional customer care.

      Verified purchase
      CoveragePrice

      Reviewed May 30, 2026

      They gave me quotes, and it was cheaper compared to other companies. The coverage I received from them was fine as well.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you for sharing your positive experience with us! We’re glad to hear you found our quotes affordable and our coverage satisfactory compared to other companies. If there's anything more we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future.

      Verified purchase
      Customer Service

      Reviewed May 29, 2026

      I lost service with them, but they were able to get in contact with me again. They were more than willing to work with me in every way. They're staying on top of it. All of them have been above and beyond. I couldn't say "thank you" enough. From chatting on the text messages to email, it's just been really nice, and I appreciate that more than they know.

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      Freeway Insurance
      Response from Freeway Insurance

      Thank you so much for sharing this kind feedback. We’re truly grateful for your patience and trust, and it means a lot to know our team was able to reconnect with you and provide the support you deserved. Staying proactive, communicating clearly, and being there every step of the way is very important to us, so your words really encourage our entire team. We sincerely appreciate you taking the time to recognize their efforts and are always here whenever you need us.

      Verified purchase
      Customer ServiceStaff

      Reviewed May 28, 2026

      When I signed up for my policy, the rep was very friendly and helpful. They answered all my questions. It was all done over the phone and that was the best. I'd recommend Freeway.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your experience with us. We’re delighted to hear that our friendly and helpful representatives made the process smooth for you. Your recommendation is greatly appreciated, and we look forward to assisting you in the future. Thank you for choosing Freeway!

      Verified purchase
      CoverageStaff

      Reviewed May 27, 2026

      Freeway Insurance was the one I was recommended to. I've been with them for a month. My interactions with the representatives were great. Also, the coverage is good. Eventually, I’ll get full coverage. I will recommend them.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for taking the time to share your positive experience with Freeway Insurance. We're glad to hear that you're satisfied with your interactions with our representatives and your coverage. We look forward to providing you with full coverage whenever you're ready and appreciate your willingness to recommend us to others. Your review means a lot to us, and we hope to continue meeting your expectations. Have a great day!

      Verified purchase
      CoveragePriceStaffRates

      Reviewed May 26, 2026

      Freeway Insurance's rep was helpful. I could have paid more online than I went in person and I thought it would be more expensive than online because people say the third-party people is the better price. I didn't fall for that. I went in person and the rep gave me the best price. It was $200 off from what I would pay online. That was the bonus. Everything has been good with the services.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your positive experience with us. We're thrilled to hear that our representative could offer you competitive pricing, even better than the online offers. At Freeway, we're committed to providing cost-effective solutions and great customer care. We appreciate your trust in visiting us personally and are here to assist you anytime you need.

      Verified purchase
      CoverageStaff

      Reviewed May 24, 2026

      My experience with Freeway was excellent and smooth. The coverage was good and fair.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for sharing your great experience with Freeway. We're delighted to hear that our coverage met your expectations and provided a fair experience. We strive to ensure every customer experiences the same level of satisfaction. We hope to continue serving your insurance needs!

      Verified purchase
      CoveragePunctuality & SpeedRates

      Reviewed May 23, 2026

      My experience with Freeway has been good. I used Progressive previously. I needed something that has a more reasonable rate. Because Progressive starts out good, but then they just almost double after your first six months. I went with Freeway, and it was great. I feel like the coverage was good for what I was after. Overall, it was welcoming and great, and I had nothing but good things to say about the whole experience. It was also quick, easy, and to the point. I would highly recommend them.

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      Freeway Insurance
      Response from Freeway Insurance

      Hello, thank you for the glowing review! We're thrilled to know Freeway met your needs with reasonable rates and satisfactory coverage. We're delighted that the process was efficient and easy. Your recommendation is greatly appreciated, and we're here to continue providing excellent service whenever you need us. Have a fantastic day!

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      Freeway Insurance Company Information

      Company Name:
      Freeway Insurance
      Website:
      www.freeway.com