Lemonade Car Insurance Reviews

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About Lemonade Car Insurance

Lemonade Car Insurance is an online auto insurance provider that uses AI technology to process claims and gather driving data. Available in seven states, Lemonade is a certified B-corp that offers coverage while donating unused premiums to nonprofits. Its plans start at $30 per month and include standard protections like collision, comprehensive and bodily injury coverage.

Pros
  • Discounts for safe driving and low mileage
  • Free roadside assistance for app users
  • Customizable coverage
  • Fast claims process
Cons
  • Not available in most states
  • No dedicated agent assigned
  • Requires use of location-enabled app for discounts

Featured Reviews

Spokane, WA
Verified purchase
With having to file a claim I have been very satisfied with the service. Laurie has walked me through every step and knew the answers to my questions... Got a fair estimate and ma...

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Los Angeles, CA
Verified purchase
From the moment I reported the incident, they were professional, empathetic, and efficient. They kept me updated every step of the way and answered all my questions with patience ...

Read more

What is Lemonade Car Insurance?

Lemonade car insurance utilizes artificial intelligence (AI) to streamline processes and reduce overhead costs, which can result in affordable premium costs for policyholders.

Plans start at $30 a month and are available in seven states: Arizona, Illinois, Ohio, Oregon, Tennessee, Texas and Washington. You can get a quote in minutes by visiting Lemonade Insurance’s website or by using the mobile app.

Lemonade car insurance is a certified B-corp, which means its mission must create a positive environmental and social impact. As part of the company mission, it donates a portion of the premiums it collects to selected nonprofit organizations.

Lemonade Car Insurance coverage

Lemonade car insurance offers a variety of coverage, including:

  • Bodily injury liability: Covers medical expenses for injuries to someone who is not a passenger in your vehicle.
  • Property damage liability: Covers the costs to repair or replace another person’s car or personal property if you are at fault for the accident.
  • Collision: covers the repair or replacement costs of your vehicle if it's damaged in an accident.
  • Comprehensive: Covers repair or replacement costs to your vehicle as a result of an event other than a car accident, like storm damage or vandalism.
  • Medical payment (MedPay): Covers certain medical expenses, like X-rays, hospital visits and ambulance fees, for you and your passengers.
  • Personal injury protection (PIP): Includes the same coverage as MedPay, as well as a portion of lost wages and other expenses like child care costs.
  • Uninsured motorist bodily injury (UMBI): Covers medical expenses and lost wages due to an accident caused by an uninsured driver.
  • Uninsured motorist property damage (UMPD): Covers the repair costs for your vehicle due to an accident caused by an uninsured driver.
  • Underinsured motorist bodily injury (UIMBI): Covers the remaining portion of medical bills and lost wages due to an accident caused by an underinsured driver up to policy limits.
  • Underinsured motorist property damage (UIPD): Covers the remaining portion of vehicle repair costs up to policy limits.
  • Roadside assistance: Free for policyholders who use the Lemonade app and opt for both comprehensive and collision coverage. However, Oregon drivers must add roadside assistance to their policy as optional coverage.

The Lemonade app allows you to adjust your coverage as well as upload pictures and videos of your vehicle and submit your claim instantly.

» COMPARE: Comprehensive vs. collision insurance

Lemonade Car Insurance cost

Lemonade car insurance plans start at $30 a month. You can request a customized quote online or through the Lemonade app. Be prepared to enter information like your car’s year, make and model, as well as your average yearly mileage, to get an accurate price quote.

If you sign up for a Lemonade car insurance policy, you’ll need to download the Lemonade app and enable location services. The company uses telematics, or location-based technology, to track driving habits in the background. The app gathers data about following distance, driving speed, phone usage and night driving.

You’ll be given an initial rate when you first sign up for a policy based on a self-assessment of your driving habits. After a few weeks, your rate will adjust based on the data collected through the Lemonade app.

» LEARN: Factors that affect car insurance rates

Lemonade Car Insurance FAQ

Does Lemonade Car Insurance offer classic car coverage?

No, Lemonade Car Insurance does not currently offer coverage for classic, antique or exotic cars.

Does Lemonade car insurance have a safe driver discount?

Yes, Lemonade car insurance offers discounts for safe drivers. These are mainly based on the telematics data it collects from your actual driving such as phone usage, following distance, driving speed and night driving habits.

Does Lemonade car insurance offer rideshare coverage?

No, Lemonade car insurance does not offer policies for gig workers who use their vehicles for business purposes, like ride-sharing or on-demand shopping. Policies only cover transportation for personal purposes.

Does Lemonade car insurance provide bundle discounts with homeowners insurance?

The company offers discounts if you bundle your auto policy with any combination of Lemonade homeowners, renters or pet insurance. There are other discounts available, too, like for electric or hybrid vehicles.

How long is a car insurance quote from Lemonade good for once it's received?

A car insurance quote from Lemonade is good for 90 days or until a new rating is released.

Does Lemonade Insurance give accident forgiveness on a policyholder's first car accident?

No, Lemonade does not offer forgiveness on a policyholder's first car accident at this time.

Does Lemonade car insurance track your speed?

Yes, when you use Lemonade’s app to track your driving habits, speed is one data point that it collects along with phone usage, following distance and mileage.

How good is Lemonade at paying claims?

Lemonade uses AI to help process claims, and all claims can be filed directly on the app. The company claims that 40% of claims are processed instantly and paid out in seconds. However, if additional documentation or a more extensive review is needed, it may take longer.

Is Lemonade car insurance good car insurance?

Lemonade car insurance is a good option if you have a clean driving record and don’t drive a lot. The company is transparent about pricing and offers instant quotes online. You can earn even more discounts if you use the Lemonade app. Also, claims are processed quickly through the app.

Lemonade Car Insurance Reviews

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    How do I know I can trust these reviews about Lemonade Car Insurance?
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    Page 1 Reviews 0 - 10
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    Verified purchase
    Claims Handling

    Reviewed Jan. 24, 2025

    I was cautious with the name but pay by the mile made sense. With having to file a claim I have been very satisfied with the service. Laurie has walked me through every step and knew the answers to my questions before I even asked. Got a fair estimate and mailed a check that same week.

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    Lemonade Car Insurance
    Response from Lemonade Car Insurance

    Thank you for sharing your experience! We're glad to hear that the pay-by-the-mile approach and our service have met your expectations. It's fantastic to know that Laurie provided excellent support and that the claims process was smooth and efficient. If you need any further assistance, we're always here to help!

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      Verified purchase
      Claims HandlingStaff

      Reviewed Jan. 24, 2025

      After being involved in an accident, I was anxious about the claims process, but their team made everything so smooth and stress-free. From the moment I reported the incident, they were professional, empathetic, and efficient. They kept me updated every step of the way and answered all my questions with patience and clarity.

      Thanks for your vote! Report
      Lemonade Car Insurance
      Response from Lemonade Car Insurance

      Thank you for sharing your experience! We're glad to hear that our team was able to provide a smooth and stress-free claims process during such a challenging time. It's wonderful to know that you felt supported and informed throughout every step. If you have any more questions or need further assistance, don't hesitate to reach out. We're always here to help!

      Profile pic of the author.
      Claims Handling

      Reviewed Dec. 23, 2024

      Lemonade was prompt, kind and efficient when I hydroplaned on my birthday. They made it straightforward and easy what they needed from me to proceed with my claim. The offer on my totaled 2003 Honda accord was great and I was proud to have lemonade on my side!

      Thanks for your vote! Report
      Lemonade Car Insurance
      Response from Lemonade Car Insurance

      Thank you for sharing your experience! We're glad to hear that we could support you promptly and kindly on your birthday, even under challenging circumstances. It's great to know the process was straightforward and satisfactory for you. We’re here whenever you need us and appreciate your trust in Lemonade!

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      Lemonade Car Insurance Company Information

      Company Name:
      Lemonade Car Insurance
      Country:
      United States
      Website:
      www.lemonade.com