State Farm Auto Insurance

They provide you with a low quote to get you signed up with a new policy. Then they threaten to cancel your new policy within one month or else you have to pay more than double your quoted rates if you want to keep your auto insurance. Their only excuse for the price hike and canceling of the policy is I have a poor credit score. It doesn't matter to this Company that I have zero claims, zero accidents, and no traffic violations on my record. These important factors should always outweigh credit score when it comes to risk factor calculation algorithms Completely deceptive, unfair price gouging, discrimination intentionally causing adverse effects to consumers. This company only cares about lining their corporate pockets. Insurance companies and their underwriters need to be held accountable for their dishonorable shady corruptive practices.

My experience with State Farm is negative. I obtained a quote for auto and homeowners insurance. The coverage was good and affordable so I went ahead with binding. After paying for the auto in full, they inform me that there is a $250 inspection required to bind the homeowners. They did not inform me of this prior, nor is the condition listed on the written quote provided. I told them to cancel. This is fundamentally dishonest and unethical.

I switched from State Farm because I felt like I was being nickeled and dimed. The rates kept going up so I canceled in February and I was supposed to get a refund. Here it is now June, every time I call no one return the call. It takes days to return an email. Once someone finally reach out they say, "The check was mailed out to you." So I said, "It doesn’t take 4 months or even 1 month for a check to get mailed to you." I sent numerous emails about this and no one seem to be working on it, now if I owed them money best believe they will call and call and probably cut the insurance off. GIVE ME THE CHECK YOU ME.

"Like a good neighbor, State Farm is there," slogan. The above statements from State Farm is far from the experience I had. My experience was "horrifying, very stressful, feeling nauseous but not throwing up" . On December 31, 2021 my Toyota Tacoma was hit on the driver side by a State Farm driver. The video camera clearly shows the accident. Driver B clearly has the right away (Me). Driver A crossed 3 lanes of highway traffic and crashed into Drive B. (State Farm driver)

I was in an auto accident with another party who is insured by State Farm. I was in front of their insured and was turning right and they hit me as they were going too fast and could not stop when they seen me making a slow right turn (as my car would have scraped turning into this entrance) so he veered to the right and slid into the side of my car. State Farm denied the claim. How do you deny a claim when someone who was behind you hit you. I have a extreme issue with that scenario. The story their insured gave was not even possible. I have heard lots of complaints about State Farm paying claims. Now I have first hand experience and on a claim that was complete common sense. I think their adjusters need a extensive amount of training on what is possible and what is not. It's very frustrating and disturbing.

My incident occurred back in 11/21, I finally found a body shop, in May with a new fender, North Port Auto Body to complete my repairs, in which I paid for in total in the amount of $1,330.00. Also my bra for the front end and the damaged wheel plus shipping and tax. According to my Math I should be receiving a check for $1,367.71.. I received a check for $1,482.51, the Swansons repairs was $974.45, leaving $355,56. The total for N Port auto body is $1,330.01 less $355,56, leaving a total of $974.45, Plus 109.76 for the bra and $265,00 plus tax $18.50 for the wheel, not including shipping.

Even with clear evidence they still deny claims to their own clients!! I have shown photographic proof of my vehicle damage that was done by another client who had State Farm Ins... and they still denied my claim to keep from paying... obviously, I cancelled my policy and have moved on to another company that takes care of their clients.

Uninsured joy rider totaled my car and First, had to fight for uninsured coverage even though it was. Then, State Farm gave me a replacement value that was wrong and lied about pre-existing damage. They gave me a valuation that didn't include the options my car had and claimed I had extensive pre-existing damage which was absolutely not true - even to the point where they said I had bare tires and I have proof they were new! Unfortunately, I wasn't able to take photos of all of the condition points of the car before it was sent to the shop so I had no way to contest the condition valuation. Cut the amount I received in half.

Very disappointed! I can't even remember how long I have been with this company! I have my home, 3 autos, and a life policy with them. Needless to say, I pay almost $400 a month to State Farm. I had 1 " accident". Someone lost a large object off their vehicle at night on the interstate I saw it too late and ran over it and tore the underside of my car. This is been a real eye-opener into how State Farm feels about its clients.

Only reason am giving them 2 stars is for several years of reasonable service. Would have given them 4 stars apart from my last experience with them, which drove me to other carrier [Farmers]. That experience was horrible customer service over the span of maybe a year with no resolution. Good for them. They failed to honor their obligations, gave me a ton of lies instead, and held onto several thousand dollars [passing that burden to me, the insured].

Our van was hit by a pick-up truck when my husband was trying to turn left from the turn lane. The pick-up bumped into our van on the right while the husband was standing. That is, the unequivocal fault of the pick-up driver. Nobody was hurt, fortunately. Immediately after the accident, the pick-up driver said that he was at fault and his insurance company would cover everything. He showed his insurance, but refused to give his phone number. My husband called the police. The police office made a report. Later, we uploaded the report - the policeman found the driver of the pick-up at-fault.

State Farm discriminates against people who have medium to lower vantage score and low income. They will not even offer you a quote unless you have what interpret as good credit. Please stay far away from them.

We had a State Farm customer crash through our commercial building. We sent in our paperwork with quotes on January 27th. As of today, March 3 we have still not received a check or even confirmation that it has been approved. I have called 7 times and I am told the same thing each time - "we are working on it". Now going on 40 days and our building is still wide open and tenants are upset.

My mailbox was destroyed by a State Farm customer. He drove off and my neighbor took a picture of his car as he was leaving. I took numerous pictures and the claim department is refusing to understand that this kid destroyed my mailbox. I called the police department on this kid. If you are not a customer of State Farm, you are screwed.

I'm a customer for over 40 years and have submitted minimal claims until I was hit by a car 2 years ago. I'm still suffering from a traumatic brain injury. I launched a lawsuit because the settlement they offered didn't cover the first medical bill. Over the 2 years, they've denied payment for legitimate medical services for which I've had to pay out of pocket or use my health insurance company. With the amount of coverage the defendant has through State Farm I will never be compensated for my loss but still their lawyers are dragging me to their specialists who of course are in support of State Farm. I always felt protected because I paid higher premiums to have a reputable insurance company. But now, I caution that despite their claim "State Farm is There", they are NOT.

Every time I've requested assistance, my State Farm agent never hesitates and always efficient without wasting any time, be it auto, or home insurance. Filing claims or making payments has always been a breeze. Questions are always explained to make sure I'm not confused and I appreciate that so much.

I was mostly happy with my State Farm Insurance until recently when I received a call from the agent telling me that they now need to assign my son to a vehicle so they can collect another $47 per month from me. I asked why and was told that "that's what State Farm wants us to do". My son has been an unassigned driver for quite a while. In fact State Farm set it up that way. I am very disappointed with State Farm.

A motorist that had State Farm rear ended me. 100% her fault. I expected to have a dedicated team to fix the car since their motorist hit me. The service I received from state farm absolutely sucked!!!! 15 plus hours on hold to be told numerous times "oh that's not my dept let me transfer you" then on hold again 30 more minutes. I was given the 1st number to call and then I was redirected. All this happened as I was supposed to help my family decorate Christmas tree and put up lights. Instead I did what I could wearing a headset waiting. Then they paid me instead of the body shop AFTER I confirmed they would deal with them.

Never buy State Farm insurance. They don't pay or cover their own insured motorist. Rip off artists. Even when their insured motorist almost killed us driving by us while parts flying from the state farm car insured struck us and almost killed one of us. State farm accepts no liability. Run. Do not buy state farm. They are con artists.

We were involved in an accident where we were stopped at a traffic light when an underinsured driver landed upside down in the back of our car. With the money provided by the other driver's insurance and the 14K offered by State Farm that pays for half the medical bills, doesn't even take into consideration pain and suffering and our understanding insured coverage is 250/500. I've been a customer with all my home, life and auto for over 35 years. What a way to treat loyal customers.

Some years ago I needed auto insurance so I applied with State Farm. I put down the deposit which was over $400. State Farm took the down payment and then told me that because of some problem they couldn't give me insurance but they kept the down payment. I complained to the State of NJ and what did they do? Nothing. Like a Good Neighbor? Really?

Brendon ** (BW) Henderson, Nevada. State Farm Owner/Agent/Clown. Bet you can’t beat my State Farm (SF) experience because no insurance company or their agent has ever done this to a client and never would. I had ten years rental and five years auto insurance with SF when I called Brendon ** for a change of vehicles and he cancelled my old policy and issued a new policy and proof of insurance for my new car. The DMV refused to accept his proof insurance and I spent the next three hours with the Toyota owner, a DMV clerk, and her manager while Brandon’s office searched but never found him.

This is the absolute worst company ever. I had a policy and was misinformed by my agent Victoria and her team and State Farm as well. I have never dealt with such a disorganized and misleading insurance company. Damages to my vehicle are not being covered because of their incompetent employees. I was told paperwork submitted would have been enough to keep insurance in good standing and that was incorrect. Do yourself and don’t use State Farm.

So I'm not a State Farm member, however I did help someone out that did have State Farm. My cameras had captured video of an automotive incident as well as I took pictures for the policy holder, police report. etc.. So State Farm has no way of getting media content in the year of 2021. Email was the only option, I sent a dropbox link to large video files and pictures. Their IT seems to be stuck in the 80s listening to Pink Floyd. I was happy to help, but the alternative was upload it to YouTube.. "Um.. ok." No I don't do social media, especially for items like this. So I am jaw dropped, wide eyed blown away about that and they are all ok with that. They said thank you and hung up. I feel for State Farm policy holders.

I have been with State Farm for over a year now. They agents are wonderful and knowledgeable to answer any concerns that I might have. They also call me to see if I need to adjust anything in my policy.

I have been calling these crooks for 3 months to get an accident resolved. Not once have they called, not once have they had a resolution and zero answers every call. Save your self some time and hire attorney on day one. BBB is next

I have been a State Farm customer for more than two decades. I recently received a call from my local office telling me that I have to move my homeowner insurance back to them in order to keep a discount on my auto insurance. The reason I had homeowner insurance elsewhere is because State Farm pulled out of Florida after a major hurricane (I did NOT file a claim after this storm). In any event I don't respond well to threats no matter how veiled or silky they are and instead of moving my homeowner insurance back to State Farm I moved my auto insurance to my agent who helped me with my homeowner's insurance when State Farm ran out and stranded me without any home insurance.

Stay away from this agency and State Farm. They are useless in all matters. They are especially useless when it comes to problems and issues. If you have a "Payment plan", they will charge you a different amount each month with no explanations whatsoever. When asked for an explanation as to WHY each month's payment number is different, they don't provide an answer other than they will look into it. They never do and they never get back to you. This agency and State Farm has now caused me to lose 10 days of work, and has forced my son to miss 10 days of school because of their incompetence. They have no clue what they are doing, and they will cause you many hours of problems.

They are fair. My premium was discounted due to the pandemic. It increased because the world opened back up. They offer many discounts to assist you with the lowest possible rate. I can say they are concerned with their customers livelihood. I would recommend them.

State Farm has excellent rates. You can get discounts for multi- car, safe driving etc. Whenever I have had a claim they paid promptly and my rates did not increase. I have been insured with State Farm for about 20 years. I have gotten quotes from other auto insures and the rates were higher with less coverage.