State Farm Auto Insurance

State Farm discriminates against people who have medium to lower vantage score and low income. They will not even offer you a quote unless you have what interpret as good credit. Please stay far away from them.

We had a State Farm customer crash through our commercial building. We sent in our paperwork with quotes on January 27th. As of today, March 3 we have still not received a check or even confirmation that it has been approved. I have called 7 times and I am told the same thing each time - "we are working on it". Now going on 40 days and our building is still wide open and tenants are upset.

My mailbox was destroyed by a State Farm customer. He drove off and my neighbor took a picture of his car as he was leaving. I took numerous pictures and the claim department is refusing to understand that this kid destroyed my mailbox. I called the police department on this kid. If you are not a customer of State Farm, you are screwed.

I'm a customer for over 40 years and have submitted minimal claims until I was hit by a car 2 years ago. I'm still suffering from a traumatic brain injury. I launched a lawsuit because the settlement they offered didn't cover the first medical bill. Over the 2 years, they've denied payment for legitimate medical services for which I've had to pay out of pocket or use my health insurance company. With the amount of coverage the defendant has through State Farm I will never be compensated for my loss but still their lawyers are dragging me to their specialists who of course are in support of State Farm. I always felt protected because I paid higher premiums to have a reputable insurance company. But now, I caution that despite their claim "State Farm is There", they are NOT.

Every time I've requested assistance, my State Farm agent never hesitates and always efficient without wasting any time, be it auto, or home insurance. Filing claims or making payments has always been a breeze. Questions are always explained to make sure I'm not confused and I appreciate that so much.

I was mostly happy with my State Farm Insurance until recently when I received a call from the agent telling me that they now need to assign my son to a vehicle so they can collect another $47 per month from me. I asked why and was told that "that's what State Farm wants us to do". My son has been an unassigned driver for quite a while. In fact State Farm set it up that way. I am very disappointed with State Farm.

A motorist that had State Farm rear ended me. 100% her fault. I expected to have a dedicated team to fix the car since their motorist hit me. The service I received from state farm absolutely sucked!!!! 15 plus hours on hold to be told numerous times "oh that's not my dept let me transfer you" then on hold again 30 more minutes. I was given the 1st number to call and then I was redirected. All this happened as I was supposed to help my family decorate Christmas tree and put up lights. Instead I did what I could wearing a headset waiting. Then they paid me instead of the body shop AFTER I confirmed they would deal with them.

Never buy State Farm insurance. They don't pay or cover their own insured motorist. Rip off artists. Even when their insured motorist almost killed us driving by us while parts flying from the state farm car insured struck us and almost killed one of us. State farm accepts no liability. Run. Do not buy state farm. They are con artists.

We were involved in an accident where we were stopped at a traffic light when an underinsured driver landed upside down in the back of our car. With the money provided by the other driver's insurance and the 14K offered by State Farm that pays for half the medical bills, doesn't even take into consideration pain and suffering and our understanding insured coverage is 250/500. I've been a customer with all my home, life and auto for over 35 years. What a way to treat loyal customers.

Some years ago I needed auto insurance so I applied with State Farm. I put down the deposit which was over $400. State Farm took the down payment and then told me that because of some problem they couldn't give me insurance but they kept the down payment. I complained to the State of NJ and what did they do? Nothing. Like a Good Neighbor? Really?

Brendon ** (BW) Henderson, Nevada. State Farm Owner/Agent/Clown. Bet you can’t beat my State Farm (SF) experience because no insurance company or their agent has ever done this to a client and never would. I had ten years rental and five years auto insurance with SF when I called Brendon ** for a change of vehicles and he cancelled my old policy and issued a new policy and proof of insurance for my new car. The DMV refused to accept his proof insurance and I spent the next three hours with the Toyota owner, a DMV clerk, and her manager while Brandon’s office searched but never found him.

This is the absolute worst company ever. I had a policy and was misinformed by my agent Victoria and her team and State Farm as well. I have never dealt with such a disorganized and misleading insurance company. Damages to my vehicle are not being covered because of their incompetent employees. I was told paperwork submitted would have been enough to keep insurance in good standing and that was incorrect. Do yourself and don’t use State Farm.

So I'm not a State Farm member, however I did help someone out that did have State Farm. My cameras had captured video of an automotive incident as well as I took pictures for the policy holder, police report. etc.. So State Farm has no way of getting media content in the year of 2021. Email was the only option, I sent a dropbox link to large video files and pictures. Their IT seems to be stuck in the 80s listening to Pink Floyd. I was happy to help, but the alternative was upload it to YouTube.. "Um.. ok." No I don't do social media, especially for items like this. So I am jaw dropped, wide eyed blown away about that and they are all ok with that. They said thank you and hung up. I feel for State Farm policy holders.

I have been with State Farm for over a year now. They agents are wonderful and knowledgeable to answer any concerns that I might have. They also call me to see if I need to adjust anything in my policy.

I have been calling these crooks for 3 months to get an accident resolved. Not once have they called, not once have they had a resolution and zero answers every call. Save your self some time and hire attorney on day one. BBB is next

I have been a State Farm customer for more than two decades. I recently received a call from my local office telling me that I have to move my homeowner insurance back to them in order to keep a discount on my auto insurance. The reason I had homeowner insurance elsewhere is because State Farm pulled out of Florida after a major hurricane (I did NOT file a claim after this storm). In any event I don't respond well to threats no matter how veiled or silky they are and instead of moving my homeowner insurance back to State Farm I moved my auto insurance to my agent who helped me with my homeowner's insurance when State Farm ran out and stranded me without any home insurance.

Stay away from this agency and State Farm. They are useless in all matters. They are especially useless when it comes to problems and issues. If you have a "Payment plan", they will charge you a different amount each month with no explanations whatsoever. When asked for an explanation as to WHY each month's payment number is different, they don't provide an answer other than they will look into it. They never do and they never get back to you. This agency and State Farm has now caused me to lose 10 days of work, and has forced my son to miss 10 days of school because of their incompetence. They have no clue what they are doing, and they will cause you many hours of problems.

They are fair. My premium was discounted due to the pandemic. It increased because the world opened back up. They offer many discounts to assist you with the lowest possible rate. I can say they are concerned with their customers livelihood. I would recommend them.

State Farm has excellent rates. You can get discounts for multi- car, safe driving etc. Whenever I have had a claim they paid promptly and my rates did not increase. I have been insured with State Farm for about 20 years. I have gotten quotes from other auto insures and the rates were higher with less coverage.

Have been a State Farm client for over 40 years and have had a number of claims both for auto and home. They have handled all efficiently and professionally and without raising my rates because of it. Plus my agent treats me with respect and is proactive in saving me money. VERY happy.

Notifications for price increases & when renewals are due are severely lacking in my experience with previous agent in Dallas, Texas. After being a loyal customer for many years I did not receive a timely renewal notice & was penalized by not being renewed & starting as a new inexperienced policy holder with significant increase in rating for my car despite still having home insurance with State Farm!

I've been with State Farm for over 10 years and I have always gotten great customer service. I can call at any time for a quote or to make changes to my policy and they are always very helpful. I've submitted one claim and it went smoothly!

I was hit by someone insured by State Farm. They've been doing nothing but giving me the runaround since the claim was filed. They keep saying they can't get in contact with their insured and have literally only tried once. The police report I'm glad I filed was clear their driver was at fault yet they are dragging their feet to make a decision on liability. Just know if you get hit by someone insured by State Farm they are going to hope you give up so they don't have to pay the claim to get your car repaired. My bumper is in bad shape and they do not care if it ever gets made right.

I was victim of a hit and run by someone insured by State Farm. Dashcam video forced them to accept responsibility-- almost. The bodywork on my car was done well. Yet State Farm claimed the mechanical issues were due to "normal wear and tear". That decision was made in spite of the fact that my car was serviced two and a half weeks prior to the accident-- and had no mechanical issues. The only intervening incident was the accident. So, if you have the misfortune of getting hit by someone insured by State Farm, be prepared for the possibility of a fact-free decision to deny your claim. So much for being like a good neighbor, State Farm.

My husband and I took out State Farm Insurance in the 1970's, yes this is true. In all our years of driving cars we have had a few claims on windshields in which our comprehension covered and a couple of claims when rocks hit the hood of our vehicles on the freeway. My husband noticed in May 2021 that our bumper was damaged and we had two dents on our tailgate. I think the end of the month he put a claim in. He then took the car which was a 2019 Ford Escape to the Ford dealership that we have used in the past. The damage came in at $2300.

My brand new Hybrid Toyota Camry XLE 2020 was hit by someone insured by the State Farm. The State Farm fixed the car and did a great job. I really appreciate the State Farm. Now the car has an accident report and its value is about USD 26,500 based on appraisals from CarMax and Toyota Dealership. In late June 2021 and early July 2021 the minimum market value for pre-owned Hybrid Toyota Camry XLE of Year 2020 with over 11,000 miles is/was over USD 30,500 due to shortage of car chips in the industry and low inventory in dealerships. Here is the link: **. With about or less than 8,000 miles the same car will be have a value of over USD 32,000.

I utilized the mobile app for roadside assistance for the second time on 6/29/2021 both for flat tires. Both times I have had a fantastic experience. The app is user friendly and easy to navigate. Both times I had service to my vehicle and back on the road in less than 45 min from the time I logged into the app. Both times the service people were wonderful, friendly and fast. I definitely will continue to use this service.

When my parents became elderly, I moved back in with them. My dad convinced me to drop my wonderful insurance with USAA because they would cover me under their state farm insurance which they have had for decades. They told me State Farm had never let them down. A few days later I’m in a bad part of Atlanta at 3 AM and I get a flat. It took me almost an hour to get a hold of a customer service rep and set up assistance. On the policy there is roadside assistance. When I inquired about the Assistance she told me that it was not that kind of assistance. She then proceeded to extort $100 from me before she would offer me any aid. Did I mention that I was by myself, a woman, and a bad part of town?

Their prices are a little higher compared to other insurance companies. But I’ve been with them for over 35 years and never had a problem whenever I had a claim. They always dealt with my claim right away and got my car fixed or issued me a check.

I am a forty year customer of State Farm Insurance and have recently had major issues concerning quotes and billing. I added a classic truck to my policy and was quoted a decent rate under their antique/classic policies. When I received my bill it was billed as general transportation. I obtained insurance from a well known classic car insurance company and cancelled the State Farm policy. When the next bill arrived the classic truck and another vehicle that I owned and sold was was billed. I deducted the two vehicles that I didn’t need to remain covered and made my payment.