Allstate Auto Insurance Reviews

No matter what I put here they’ll just lie in responses. So let me just cover this like a blanket statement. Allstste does not care about you the policy holder. The president of the corporation point blank stated that he is only concerned about the shareholders, not the policy holders. You know the policy holders are where the funding come from for the shareholders to accumulate. Your policy holder bill of rights will be ignored. Though you will ask for any form of document that you're legally able to see and you will not get it. They ignore the calls, esp when they are shafting you. They really get silly with their way of professionalism. Loyalty is no part of this company. Trust me. My policy is 40+ years old. They are greedy undercutting agents.

Hit from behind by a Allstate distracted driver. After I sent in the police report and the requested photos My agent assigned to me would not take my calls or reply for two months. I call weekly. Had my State Farm agent help and he was able to get me another access into Allstate. Never got a call back or ability to talk to anyone on the phone. I was told someone will come and look at the damage. Never happened. I sent in an estimate from a repair shop. Allstate will not pay what they require to fix my Tesla. I will NEVER BE AN ALLSTATE CUSTOMER. What a shady company. You're not in good hands.

I will never use Allstate again. If you get into an accident if your car is worth $19k they will try to give you $14k. I’m going back to State Farm. Never again. I’m telling y’all people don’t go with Allstate.

My wife and I were in an accident. The police report states the other driver was responsible because he broke the law by driving in the wrong lane. We made a left hand turn which was legal and safe when hit by the Allstate client. Allstate denied our claim. They make their own claims to deny benefits. What a sham! I am a business owner and will never recommend Allstate due to their deceitful policies!

I was lied to by my agent Moses **. I cancelled my insurance 10/30/22 with email proof. I was sent to collections as he did not cancel my policy until 11/13/22 he said he couldn't cancel due to a lien on the vehicle. this is a flat out lie! I have been on the phone with Allstate for hours with no help at all. three different customer services reps with different answers. Avoid Allstate Insurance at all cost.

My wife and I had been Allstate customer for more than 40 years. Last year our auto insurance rates increased by 26%, no accidents, no tickets, no change in vehicles. Our homeowner insurance went up 21% in the same year, no claims, no issues. When I contacted our agent to ask about the increases, he replied "it is just inflation, prices are going up everywhere". I expected a little bit of respect after being a 40 year customer. For the first time as adults, my wife and I no longer have Allstate insurance.

I am not an Allstate Insurance customer and never will be after this experience. I got hit at a boat launch by an Allstate customer. The guy hit my truck and ran. Came back to find my truck was damaged after a beautiful day on the water. A witness left a note on my window with the guy that hit me license plate number. Filed a police report and found out the guy had Allstate insurance. Took them 2 months to claim liability. I found my rim got damaged, hub cap got knocked off, bumper got damaged and noticed on my drive home from the boat launch that my hub was making noise and my abs light was coming on. After a lot of back and forth phone calls I got them to repair everything but my hub and wheel speed sensor which is the most expensive part of the damage their customer caused. So now I’m responsible for repairing what that guy damaged anyway after all that headache. I wouldn’t recommend Allstate to my worst enemy

On vacation out of state and had an accident with our travel trailer. We found a shop after many calls and had them repair the hitch. Called to file it with Allstate. The 1st agent told us our premiums would go up for next 3yrs and since we paid for it already he said we were denied. It wasn't until told the 2nd agent I would report them that they gave me their claims dept. in the Philippines. 2hrs on the phone with someone that barely spoke English took our claim. She gave us a link to send pictures and the estimate and receipt.

Whether I've been hit by another car, or had vandalism done to my tire, by getting it slashed. Allstate really has no ability to be personable, or communicative only in general terms. They are slow, and unreliable. They expect the customer to pay their high premiums, but because they don't really care for those of us to hired them. In reality, though most insurance company pretend to cover you, but pick and choose how they will help you. Allstate does not care about its customers. They are a Big business and we almost have to get attorneys to sue for basic coverage. I have been with better companies. And will be looking for something better on the next insurance change over. I won't refer anyone to Allstate, because I don't even like how I'm treated.

Worst Insurance Company Ever! I was attempting to make a right-hand turn from a right turn only lane, and one of Allstate's insured drivers passed me, and made an illegal right-hand turn from a straight/left-turn only lane and side-swiped the outer left corner of my front bumper as he tried to turn in front of me and cut his turn too close. He was CLEARLY at fault, but Allstate refused to pay for repairs to my vehicle. Allstate advised that its driver and I were both at fault...because I failed to take evasive action. Are you kidding me?? This idiot ran into my car, while making an illegal turn...PERIOD!! I would never recommend this incompetent company to anyone!! So glad I have GEICO.