Allstate Auto Insurance

Allstate Auto Insurance Reviews

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Overall Rating
3.4 out of 5
See all 2,211 reviews & ratings

About Allstate Auto Insurance

Allstate is an auto insurance company with a large network of agents throughout the country. It offers online quotes and provides coverage for cars, motorcycles and ATVs. You can file claims with Allstate online, and the company extends discounts for bundling multiple insurance policies.

Pros & Cons


  • Coverage in all states
  • Various discount programs
  • Innovative technological resources


  • Premium increases after first term
  • Ride for Hire not in all states

Bottom Line

Allstate offers standard auto coverage all throughout the U.S., as well as various discount packages. Its technology resources for drivers (e.g., Drivewise) aid in improving policyholders’ driving, which can help lower rates.

Featured Reviews

San Diego, CA

I have been a customer of Allstate for over 30 years.My agent Jordie ** and Assistant Dee makes sure I have the best coverage. When I had an accident, the claim was processed quic...

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Gilbert, AZ

...after my agent retired, I started shopping around and found an Allstate agent who introduced me to a whole new world in insurance needs… Allstate's customer service has been gr...

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About Allstate auto insurance

Allstate offers auto, home, renters, term life, condo, motorcycle and business insurance, as well as other coverage options. Allstate’s agents give auto policyholders personalized help and technological tools like Drivewise, and the company also offers specialty policies — e.g., classic car insurance and auto coverage for travel to Mexico.

Allstate extends its specialized packages to teen drivers, students and rideshare operators. Its policies include rewards, a safe driving bonus, accident forgiveness and new car replacement. Accident forgiveness coverage ensures a driver’s rates remain the same after an accident even if it’s their fault.

Allstate auto insurance coverage

To get a quote for Allstate’s car insurance, you’ll need to provide your name, date of birth and address, as well as the year, make and model of your vehicle. You can file a claim and track it through the client portal. You’ll pick the type of coverage you want, choosing from:

  • Collision
  • Comprehensive
  • Liability
  • Medical payments
  • Sound system
  • Roadside
  • Personal umbrella
  • Uninsured
  • Rental reimbursement
  • Personal injury protection

After choosing your coverage, you’ll set coverage limits and select deductibles (make sure you take your state laws into consideration). Policyholders have access to resources like Drivewise and rideshare insurance, and some qualify for price cuts including new car and multipolicy discounts.

Allstate auto insurance rates

Average Allstate car insurance rates vary from around $1,770 to $1,983 per year. You can claim new car, multipolicy or teen driver discounts, and the company rewards good drivers with points that are redeemable for gift cards, sweepstakes and daily deals.

Allstate’s accident forgiveness policy ensures your rates won’t increase after an accident even if it’s your fault, and its Deductible Rewards program takes $100 off deductibles after sign-up and a further $100 off each year for safe driving (up to $500). Its Ride for Hire rideshare program provides deductible gap coverage for damages up to $2,500 but isn’t available in every state.

Allstate auto insurance FAQ

How much does Allstate car insurance cost?
Cost depends on various factors, including the driver’s age and car model. For example, a 25-year-old driver will pay between $2,000 and $2,100, a 35-year-old driver will pay around $1,850 and a 60-year-old will pay about $1,750. The average cost per annum is $1,880.
Does Allstate have comprehensive car insurance coverage?
Yes. Its comprehensive coverage is for damage related to vandalism, hail, fallen trees, theft and other circumstances.
How far back in your driving record does Allstate look?
In most cases, Allstate checks your record up to five years prior.
How can I lower the price of my Allstate car insurance?
You should avoid getting speeding tickets, consider changing your coverage and focus on safe driving. You might qualify for bonus rewards, which reduce rates for responsible drivers. You can also get discounts for signing multiple policies, buying a new car or achieving good grades. Setting higher deductibles or parking your car in a garage will also lower your premiums.

Is Allstate car insurance good?

Allstate offers an easy-to-file claims process, and its services are available nationwide. While its rates can be a bit costly compared to competitors’, Allstate’s auto insurance is a solid option for drivers looking for convenient and accessible coverage with several policy options and flexible add-ons.

Allstate Auto Insurance Reviews

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Page 1 Reviews 0 - 10
Customer ServiceCoverageOnline & AppStaff

Reviewed Nov. 23, 2023

No matter what I put here they’ll just lie in responses. So let me just cover this like a blanket statement. Allstste does not care about you the policy holder. The president of the corporation point blank stated that he is only concerned about the shareholders, not the policy holders. You know the policy holders are where the funding come from for the shareholders to accumulate. Your policy holder bill of rights will be ignored. Though you will ask for any form of document that you're legally able to see and you will not get it. They ignore the calls, esp when they are shafting you. They really get silly with their way of professionalism. Loyalty is no part of this company. Trust me. My policy is 40+ years old. They are greedy undercutting agents.

They do not physically look at your car in person, they only do adjustments via pics, in turn they don’t get full evaluation of your damage and they proceed to orchestrate a repair plan they don’t even know the extent of damage. They will proceed to put $20k into something they previously totaled. And then totaled it again. They delete documents on their website when they want to hide them from anyone to protect them legally. They will stop at nothing to do you wrong and lie about the doing so. Think twice before you look for good hands. Because it isn’t anywhere near this provider.

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Customer ServiceStaff

Reviewed Nov. 17, 2023

Hit from behind by a Allstate distracted driver. After I sent in the police report and the requested photos My agent assigned to me would not take my calls or reply for two months. I call weekly. Had my State Farm agent help and he was able to get me another access into Allstate. Never got a call back or ability to talk to anyone on the phone. I was told someone will come and look at the damage. Never happened. I sent in an estimate from a repair shop. Allstate will not pay what they require to fix my Tesla. I will NEVER BE AN ALLSTATE CUSTOMER. What a shady company. You're not in good hands.

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    Reviewed Nov. 8, 2023

    I will never use Allstate again. If you get into an accident if your car is worth $19k they will try to give you $14k. I’m going back to State Farm. Never again. I’m telling y’all people don’t go with Allstate.

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    Claims HandlingStaff

    Reviewed Nov. 7, 2023

    My wife and I were in an accident. The police report states the other driver was responsible because he broke the law by driving in the wrong lane. We made a left hand turn which was legal and safe when hit by the Allstate client. Allstate denied our claim. They make their own claims to deny benefits. What a sham! I am a business owner and will never recommend Allstate due to their deceitful policies!

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    Customer ServiceStaff

    Reviewed Oct. 25, 2023

    I was lied to by my agent Moses **. I cancelled my insurance 10/30/22 with email proof. I was sent to collections as he did not cancel my policy until 11/13/22 he said he couldn't cancel due to a lien on the vehicle. this is a flat out lie! I have been on the phone with Allstate for hours with no help at all. three different customer services reps with different answers. Avoid Allstate Insurance at all cost.

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    Claims HandlingStaff

    Reviewed Oct. 24, 2023

    My wife and I had been Allstate customer for more than 40 years. Last year our auto insurance rates increased by 26%, no accidents, no tickets, no change in vehicles. Our homeowner insurance went up 21% in the same year, no claims, no issues. When I contacted our agent to ask about the increases, he replied "it is just inflation, prices are going up everywhere". I expected a little bit of respect after being a 40 year customer. For the first time as adults, my wife and I no longer have Allstate insurance.

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    Customer ServiceClaims Handling

    Reviewed Oct. 10, 2023

    I am not an Allstate Insurance customer and never will be after this experience. I got hit at a boat launch by an Allstate customer. The guy hit my truck and ran. Came back to find my truck was damaged after a beautiful day on the water. A witness left a note on my window with the guy that hit me license plate number. Filed a police report and found out the guy had Allstate insurance. Took them 2 months to claim liability. I found my rim got damaged, hub cap got knocked off, bumper got damaged and noticed on my drive home from the boat launch that my hub was making noise and my abs light was coming on. After a lot of back and forth phone calls I got them to repair everything but my hub and wheel speed sensor which is the most expensive part of the damage their customer caused. So now I’m responsible for repairing what that guy damaged anyway after all that headache. I wouldn’t recommend Allstate to my worst enemy

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    Customer ServiceClaims HandlingStaff

    Reviewed Oct. 10, 2023

    On vacation out of state and had an accident with our travel trailer. We found a shop after many calls and had them repair the hitch. Called to file it with Allstate. The 1st agent told us our premiums would go up for next 3yrs and since we paid for it already he said we were denied. It wasn't until told the 2nd agent I would report them that they gave me their claims dept. in the Philippines. 2hrs on the phone with someone that barely spoke English took our claim. She gave us a link to send pictures and the estimate and receipt.

    After sending all the information kept getting emails asking for the same info. So kept sending 9 times. After 3 weeks we get another email asking for the same information we sent them. We also received a call and she left a message with a call back number but she left off the last digit of that number. This company claims to resolve claims in 7-10 days. They are either incompetent or neglect to read the information they are sent. Still our issue is not resolved. We will never use this company again.

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    Reviewed Sept. 25, 2023

    Whether I've been hit by another car, or had vandalism done to my tire, by getting it slashed. Allstate really has no ability to be personable, or communicative only in general terms. They are slow, and unreliable. They expect the customer to pay their high premiums, but because they don't really care for those of us to hired them. In reality, though most insurance company pretend to cover you, but pick and choose how they will help you. Allstate does not care about its customers. They are a Big business and we almost have to get attorneys to sue for basic coverage. I have been with better companies. And will be looking for something better on the next insurance change over. I won't refer anyone to Allstate, because I don't even like how I'm treated.

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    Reviewed Sept. 19, 2023

    Worst Insurance Company Ever! I was attempting to make a right-hand turn from a right turn only lane, and one of Allstate's insured drivers passed me, and made an illegal right-hand turn from a straight/left-turn only lane and side-swiped the outer left corner of my front bumper as he tried to turn in front of me and cut his turn too close. He was CLEARLY at fault, but Allstate refused to pay for repairs to my vehicle. Allstate advised that its driver and I were both at fault...because I failed to take evasive action. Are you kidding me?? This idiot ran into my car, while making an illegal turn...PERIOD!! I would never recommend this incompetent company to anyone!! So glad I have GEICO.

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    Allstate Auto Insurance Company Information

    Company Name:
    Allstate Auto Insurance