Allstate Car Insurance Reviews

  • 4,658,490 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Allstate Car Insurance

Allstate is an auto insurance company with a large network of agents throughout the country. It offers online quotes and provides coverage for cars, motorcycles and ATVs. You can file claims with Allstate online, and the company extends discounts for bundling multiple insurance policies.

Pros
  • Coverage in all states
  • Various discount programs
  • Innovative technological resources
Cons
  • Premium increases after first term
  • Ride for Hire not in all states

Featured Reviews

San Diego, CA
Verified purchase
I have been a customer of Allstate for over 30 years.My agent Jordie ** and Assistant Dee makes sure I have the best coverage. When I had an accident, the claim was processed quic...

Read more

Gilbert, AZ
Verified purchase
...after my agent retired, I started shopping around and found an Allstate agent who introduced me to a whole new world in insurance needs… Allstate's customer service has been gr...

Read more

What is Allstate auto insurance?

Allstate offers auto, home, renters, term life, condo, motorcycle and business insurance, as well as other coverage options. Allstate’s agents give auto policyholders personalized help and technological tools like Drivewise, and the company also offers specialty policies — e.g., classic car insurance and auto coverage for travel to Mexico.

Allstate extends its specialized packages to teen drivers, students and rideshare operators. Its policies include rewards, a safe driving bonus, accident forgiveness and new car replacement. Accident forgiveness coverage ensures a driver’s rates remain the same after an accident even if it’s their fault.

Allstate auto insurance coverage

To get a quote for Allstate’s car insurance, you’ll need to provide your name, date of birth and address, as well as the year, make and model of your vehicle. You’ll pick the type of coverage you want, choosing from:

  • Collision
  • Comprehensive
  • Liability
  • Medical payments
  • Sound system
  • Roadside
  • Personal umbrella
  • Uninsured
  • Rental reimbursement
  • Personal injury protection

After choosing your coverage, you’ll set coverage limits and select deductibles (make sure you take your state laws into consideration). Policyholders have access to resources like Drivewise and rideshare insurance, and some qualify for price cuts including new car and multipolicy discounts.

Allstate auto insurance rates

Average Allstate car insurance rates vary from around $1,770 to $1,983 per year. You can claim new car, multipolicy or teen driver discounts, and the company rewards good drivers with points that are redeemable for gift cards, sweepstakes and daily deals.

Allstate’s accident forgiveness policy ensures your rates won’t increase after an accident even if it’s your fault, and its Deductible Rewards program takes $100 off deductibles after sign-up and a further $100 off each year for safe driving (up to $500). Its Ride for Hire rideshare program provides deductible gap coverage for damages up to $2,500 but isn’t available in every state.

» MORE: How much is car insurance?

Allstate auto insurance FAQ

How much does Allstate car insurance cost?

Cost depends on various factors, including the driver’s age and car model. For example, a 25-year-old driver will pay between $2,000 and $2,100, a 35-year-old driver will pay around $1,850 and a 60-year-old will pay about $1,750. The average cost per annum is $1,880.

Does Allstate have comprehensive car insurance coverage?

Yes. Its comprehensive coverage is for damage related to vandalism, hail, fallen trees, theft and other circumstances.

How far back in your driving record does Allstate look?

In most cases, Allstate checks your record up to five years prior.

How can I lower the price of my Allstate car insurance?

You should avoid getting speeding tickets, consider changing your coverage and focus on safe driving. You might qualify for bonus rewards, which reduce rates for responsible drivers. You can also get discounts for signing multiple policies, buying a new car or achieving good grades. Setting higher deductibles or parking your car in a garage will also lower your premiums.

How do you file a claim with Allstate?

You can file a claim with Allstate over the phone, on the website or through the mobile app. Be sure to collect information about the incident prior to filing a claim such as the date, time, location, photos and the information of other parties involved.

Is Allstate car insurance good?

Allstate offers an easy-to-file claims process, and its services are available nationwide. While its rates can be a bit costly compared to competitors’, Allstate’s auto insurance is a solid option for drivers looking for convenient and accessible coverage with several policy options and flexible add-ons.

Shop with confidence

Compare with top companies

Allstate Car Insurance Reviews

Filter by Rating

  • (355)
  • (271)
  • (163)
  • (106)
  • (1,226)

Popular Mentions

    How do I know I can trust these reviews about Allstate Auto Insurance?
    • 4,658,490 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Allstate Auto Insurance?
    • 4,658,490 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Customer ServiceCoverageStaff

    Reviewed March 31, 2025

    Went in to change Insurance from progressive to Allstate, the lady that helped me was Mary **. She was awesome. She could answer every question. I asked without hesitation, knew exactly how to put the insurance the way I needed it. It was really a good experience working with her.

    Thanks for your vote! Report
    Staff

    Reviewed Feb. 8, 2025

    About a few months ago my previous home and auto insurance increased so much. I thought I was going to be stuck with the high payments until I was honestly blessed with Julie ** with Allstate. She helped us tremendously with monthly savings! I highly recommend her service and Allstate for your home and auto needs. Thank you, Julie for your sincere efforts in taking care of your customers.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Car Insurance delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceStaff

      Reviewed Feb. 6, 2025

      The service that I received was professional and helpful and courteous, I understand more about my policy and every question I ask was answered with courtesy and knowledgeable feedback, Joe B is a professional customer service specialist.

      Thanks for your vote! Report
      Staff

      Reviewed Sept. 10, 2024

      These days everyone is in a hurry to provide bad service. Thank you Sergio for your probing questions. Appreciate you taking your time to provide excellent service. Good job answering my questions. Thank you.

      Thanks for your vote! Report
      Staff

      Reviewed July 11, 2024

      I have appreciated Allstate! Especially since I moved I had a wonderful agent that took very good care of me when I move on getting everything transferred over correctly. Brady ** of Princeton Allstate is great! I recommend Allstate to anyone!

      Thanks for your vote! Report
      Sales & Marketing

      Reviewed May 10, 2025

      First of all wish I could give 5 zeros! This insurance company is scam! All they want is your money! We paid $430 a month and when we changed insurance company they charged us $59 like what for?! And just for a 2 months they report it to a collector so it will go to our credit! I definitely do not recommend this company!

      Thanks for your vote! Report
      Customer Service

      Reviewed May 9, 2025

      All State absolutely sucks!! They lie so much!!! They tell you someone is on the way to get your car towed. 4 days later still hasn’t been picked up. Accident happened on a Monday. It’s Friday. Still hasn’t been picked up. You have to constantly call them for answers which they never have!!! Cassandra ** the supervisor and Nishant for Yorktown Va are lazy and do not follow up. I am having to call and constantly see what’s going on!!! They just lie to me.

      Thanks for your vote! Report
      CoverageStaff

      Reviewed May 5, 2025

      Purchased an extended warranty through them. Warranty expired while in the shop, now they won’t cover it. Motorhome had been in the shop for a year before warranty expired and hasn’t left. They refuse to help at all. I even asked if I could purchase a new warranty.

      Thanks for your vote! Report
      Claims Handling

      Reviewed May 5, 2025

      They tripled my rates with no explanation as to why with no tickets or claims made against my optional motorcycle policy. I called them several times for an explanation. They sent me to collections for a premium I never approved. I had to report them to the state of Florida to get a resolution. Horrible experience.

      Thanks for your vote! Report
      Customer ServiceStaff

      Reviewed May 4, 2025

      This has to the worst insurance company in history. I have tried to downgrade my policy since January of 2025, the policy is for 6 months and we are currently in May now. I have called 14 times trying to update the 2 odometer reading and no one has been able to do such thing. I have spoken to different managers saying they promised to get this done and they still haven’t done it. They just tell you whatever to get you off the phone. Let's not talk about each person you speak with will give you different answers. BEWARE OF THEIR TERRIBLE

      Thanks for your vote! Report
      Loading more reviews...

      Allstate Car Insurance Company Information

      Company Name:
      Allstate Auto Insurance
      Website:
      www.allstate.com