Allstate Auto Insurance

Allstate Auto Insurance

 3.0/5 (208 reviews)
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Overall Rating3.0 out of 5
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About Allstate Auto Insurance

Allstate is an auto insurance company with a large network of agents throughout the country. It offers online quotes and provides coverage for cars, motorcycles and ATVs. You can file claims with Allstate online, and the company extends discounts for bundling multiple insurance policies.

Pros & Cons


  • Coverage in all states
  • Various discount programs
  • Innovative technological resources


  • Premium increases after first term
  • Ride for Hire not in all states

Bottom Line

Allstate offers standard auto coverage all throughout the U.S., as well as various discount packages. Its technology resources for drivers (e.g., Drivewise) aid in improving policyholders’ driving, which can help lower rates.

Top Allstate Auto Insurance Reviews

Rated with 5 stars

I have been a customer of Allstate for over 30 years.My agent Jordie ** and Assistant Dee makes sure I have the best coverage. When I had an accident, the claim was processed quic...

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Rated with 5 stars

...after my agent retired, I started shopping around and found an Allstate agent who introduced me to a whole new world in insurance needs… Allstate's customer service has been gr...

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About Allstate auto insurance

Allstate offers auto, home, renters, term life, condo, motorcycle and business insurance, as well as other coverage options. Allstate’s agents give auto policyholders personalized help and technological tools like Drivewise, and the company also offers specialty policies — e.g., classic car insurance and auto coverage for travel to Mexico.

Allstate extends its specialized packages to teen drivers, students and rideshare operators. Its policies include rewards, a safe driving bonus, accident forgiveness and new car replacement. Accident forgiveness coverage ensures a driver’s rates remain the same after an accident even if it’s their fault.

Allstate auto insurance coverage

To get a quote for Allstate’s car insurance, you’ll need to provide your name, date of birth and address, as well as the year, make and model of your vehicle. You can file a claim and track it through the client portal. You’ll pick the type of coverage you want, choosing from:

  • Collision
  • Comprehensive
  • Liability
  • Medical payments
  • Sound system
  • Roadside
  • Personal umbrella
  • Uninsured
  • Rental reimbursement
  • Personal injury protection

After choosing your coverage, you’ll set coverage limits and select deductibles (make sure you take your state laws into consideration). Policyholders have access to resources like Drivewise and rideshare insurance, and some qualify for price cuts including new car and multipolicy discounts.

Allstate auto insurance rates

Average Allstate car insurance rates vary from around $1,770 to $1,983 per year. You can claim new car, multipolicy or teen driver discounts, and the company rewards good drivers with points that are redeemable for gift cards, sweepstakes and daily deals.

Allstate’s accident forgiveness policy ensures your rates won’t increase after an accident even if it’s your fault, and its Deductible Rewards program takes $100 off deductibles after sign-up and a further $100 off each year for safe driving (up to $500). Its Ride for Hire rideshare program provides deductible gap coverage for damages up to $2,500 but isn’t available in every state.

Allstate auto insurance FAQ

How much does Allstate car insurance cost?
Cost depends on various factors, including the driver’s age and car model. For example, a 25-year-old driver will pay between $2,000 and $2,100, a 35-year-old driver will pay around $1,850 and a 60-year-old will pay about $1,750. The average cost per annum is $1,880.
Does Allstate have comprehensive car insurance coverage?
Yes. Its comprehensive coverage is for damage related to vandalism, hail, fallen trees, theft and other circumstances.
How far back in your driving record does Allstate look?
In most cases, Allstate checks your record up to five years prior.
How can I lower the price of my Allstate car insurance?
You should avoid getting speeding tickets, consider changing your coverage and focus on safe driving. You might qualify for bonus rewards, which reduce rates for responsible drivers. You can also get discounts for signing multiple policies, buying a new car or achieving good grades. Setting higher deductibles or parking your car in a garage will also lower your premiums.

Is Allstate car insurance good?

Allstate offers an easy-to-file claims process, and its services are available nationwide. While its rates can be a bit costly compared to competitors’, Allstate’s auto insurance is a solid option for drivers looking for convenient and accessible coverage with several policy options and flexible add-ons.

Allstate Auto Insurance Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 23, 2023

On 4/28, I contacted them to change my 6 month payment from my checking account to my credit card (so I could get the points). The CSR told me the way to do that was to cancel my autopay and then contact them within 48 hours to give them my credit card. I did and I was told I lost the discounts because I cancelled autopay. The CSR never told me that would happen. I talked to multiple CSRs. One enrolled me in autopay on 5/1 and was told that they would be taking my 6 month premium on 5/3 (which I had repeated reminded them to do on the call). I received an auto response email saying that I was enrolled.

I then started getting notices that my car insurance was to be cancelled if I did not make a payment. I called back and and was escalated to a resolution dept. Who basically told me that it is what it is. She just kept referring to the small print in the contract that I signed. I lost my discount. I was just trying to switch to a credit card. Terrible company. I'd rather pay a higher rate than deal with them any further.

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Rated with 1 star
Verified Reviewer
Original review: May 18, 2023

I have been dealing with the claims for months and have been stressed since then. I was told I would be covered for more than 30 days rental and now I have a $high bill that I’m not covered for. Manager was not willing to help out not one bit. I have proof that it was In fact Allstate fault my car was not in shop right away and that the shop it was taken to took 15+ days to order parts for car. My car was in the shop for 30 days and not being worked on. Allstate was aware of this and told me not to worry that I would be covered for rental and was sent a check. The check was then stopped and now they are saying it was a mistake that they sent that check. I’ve had Allstate 15+ years and now I’m definitely looking for another insurance and getting an attorney. So crazy that you can pay for something and then companies act like we have to beg for help.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 14, 2023

    Got a notice from collections 3 months after canceling. Turns out when I canceled they added fees and left them there. I used easy pay so the full amount was always paid. Tried speaking with customer service, useless. They just kept apologizing and refused to do anything. They told me to try and contact collections at one point but how would that help when collections only gets the bill notice from Allstate?

    Towards the end of the conversation before I had all I could take they wanted me to contact my local agent to try and figure it out. What kind of business are they running where they can't handle that sort of thing, they need an agent too? I was using Easy pay for crying out loud and all the charges came from before I officially cancelled. The whole thing is a scam, beware.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 12, 2023

    Allstate just raised my rates. I am a 67-year old woman, working from home, and driving less than 50 miles a MONTH. Premium is over $300 MONTH. I have been a client for over three decades. They attributed the increase to regional rate increases and an accident for which they apparently deemed me to be at fault -- because I ended up in the median when a semi pushed me off the highway. I did not receive a citation or provided a police report which determined me to be at fault. They also totaled this car -- which was completely repairable -- without it even being looked at by a mechanic. It's all about them. They don't care about you.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 4, 2023

    I cancel my insurance and they still take your payment. They are a bunch of crooks. I'm going to tell everyone that they steal money from your account without permission, that's not fair. So I'ma put this everywhere to warn people about this scammers. I will never use these people again.

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    Rated with 2 stars
    Verified Reviewer
    Original review: March 20, 2023

    Been with this company for years!!!! As long as nothing is happening, they are happy and are available to help. Emails & phone calls seem to be harder these days. It's like a doctor's office. Get you in and then out. No personal connection. I decided to change policies after years of loyalty with them. I called in advance and let them know I wouldn't be renewing. They cancelled me on that day I called.. Not on my ending policy date. So, for two weeks I had no insurance. I asked for it to be reinstated for those two weeks. There must be some confusion. They declined Me!!! What the ____!!! Can't believe this. The other insurance company said this isn't an unusual request and shouldn't have been an issue. However, they seem to think otherwise? Well, even if my new insurance doesn't work out. I surely won't be returning to these guys for this type of loyal service.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 15, 2023

    We were rear ended before the first payment was made on our vehicle. Allstate stated that they did not insure this person. After some digging as well as several more calls it turns out that they did. After the initial claim was started we had questions that had not been answered. After assuring us that we would be receiving a call back within 24 to 48 hours, we have not received one call back. I have an email stating, "We will be giving you a call." Have yet to receive one. When you do call them no one can a decision. Guess what, they will have to give you a call back.

    Our vehicle is used for transportation of kids to and from orchestra with a bass which is 6 ft tall & 2 1/2 wide. They stated that it was not their responsibility. They would only pay for an economy car. After several hour we got them to upgrade us to an economy SUV. We will receive $211.08 for 6 days. That's $35.18 per day for the vehicle, taxes & fees. We are suppose to take an Allstate letter to the Enterprise Rental.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 5, 2023

    This is a very abbreviated summary of my complaint. Allstate Claim # **. I was in an accident on November 30, 2022, and reported the accident to Allstate. My policy covered collision and towing was included with this coverage. I made numerous phone calls and sent emails over the following 7 weeks, asking Allstate to tow my car to a safe location (a service I paid for.) We agreed for them to pick up my car and tow it to a collision center in their network but a week later, they still had not towed my car. This happened on more than one occasion, and each time they failed to pick up my car. Then finally, I asked them to tow it to my dealership.

    After a few days had passed, I checked my account on their website for the status of my claim and if they had towed my car. My account claims status read as follows: "Our adjuster is working with Howdy Honda to begin the inspection process." This led me to believe they had finally picked up the car and the claim was moving forward. Then, around January 14-15, 7 weeks into claim, I get a message from Allstate, stating that they "can't find my car and don't know where it is!" From what I understood, their adjuster went to the Honda dealership and discovered the car was not there. By now, it had been nearly 7 weeks that Allstate failed to pick up my car and move it to a safe location!. This is grossly negligent on the part of Allstate and my claims representative. On January 17th, my car was stolen and I do not have coverage for theft! Due to Allstate's delinquency in providing a service I paid for, I no longer have a car and I'm not covered for theft.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 1, 2023

    Lied to about how the policy works and scammed out of hundreds of dollars in a month. Even after emailing them to cancel a month ago they don't respond and continue to charge my account. A complete scam!

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 28, 2023

    Stay away from Allstate Auto Insurance! Easy to buy - but you can not even cancel with 3 weeks cancelation notice! 1st 6 months rate was good, but 2nd - went up more than 2 times! I gave them Notice of termination - still got a letter with late charges and warning that they will report to Credit Bureaus! STAY AWAY!

    8 people found this review helpful
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    Allstate Auto Insurance Company Information

    Company Name:
    Allstate Auto Insurance