Whirlpool Refrigerators Reviews

Refrigerator does not get cold. The ice maker does not work after a replacement and after one replacement of the entire refrigerator whereby I lost more than $300.00 in food in 2018, I feel like I am owed reimbursement. Whirlpool should be made to reimburse all the people who have commented negatively about their irresponsibility and neglect.

Model: WRX986SIHV00. Refrigerator is 11.5 months old and we have had the light module replaced twice. Lights inside go out or go dim. Three times lights went out completely and the fix was shut the power off for a minute and then turn back on, bingo lights go on, did this three times and it stopped working all together. Finally had to call service to have the tech replace the module which is located in the freezer. Warranty service to get a new light module for the LED lights... This part needs to be re-engineered so it would last. I was told it would fail again in 6 months. Very disappointing that this will be a continuing problem.

I purchased a range and refrigerator from Whirlpool and have had nothing but problems with them ever since. I've only had the range for years and (2) of the top burners are no longer working. Again, the refrigerator is only 5 years old and its handle has broken 5 times. I have needed to replace the handle every year that I've owned the refrigerator. Whirlpool only offered a (1) years warranty for these faulty appliances and then immediately started to bug me about purchasing an extended warranty. I guess they knew that their junk would hold up, so they started pushing a warranty. Finally, their customer service while apologetic, are very robotic and appeared to have heard my complaint before. So, SAVE YOURSELF SOME AGGRAVATION AND PURCHASE ANOTHER BRAND. For if you don't heed my warning just know that you've been warned.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

I'm 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. I've owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

We are now over a month without a working fridge/freezer because of the lack of Whirlpool care. Our brand new Whirlpool fridge stopped working after 3 days. That was nearly a month ago. I have wasted hours on the phone with rude reps from both Home Depot and Whirlpool. A new one with multiple dents was attempted to be delivered today which I wouldn't sign for knowing I'd be stuck with it. Now we have to wait 2 weeks for another one. A $100 compensation doesn't nearly cover our food loss let alone a family of 4 living without a functioning fridge and freezer. I will never purchase Whirlpool again!

Purchased the fridge in 10/2014. 3 weeks later, condenser died and all our food spoiled. 1 year later, no more warranty, starter died, had it replaced for $280.00. Compressor died today 5/2019. Company refuse to do anything about it and will cost close to $1000 to replace compressor. Stay away from this company and their products.

We Purchased our KitchenAid refrigerator from Home Depot. After 1 week we had issues with the ice maker, water dispenser and lights going on and off randomly. Technician comes 5 days later, he half way fixes it and discovers we need to order a part. The part took over a week to get and by the time he shows up to fix the refrigerator, it has now been TWO WEEKS with out our $4,000 refrigerator not working properly. Well, after trying to replace the part and spending 45 minutes on the phone with some engineer, it still wasn’t fixed. He Says to us “hey good news you're getting a new refrigerator”. Good news my **. It’s now been THREE weeks and it turns out the new one isn’t coming for another week. Customer serves reps. are really good at apologizing for the inconvenience but Whirlpool has Done NOTHING to composite us. DO NOT BUY WHIRLPOOL.

The day that engineers had to sub-come to the marketing departments or bean counters is the day that most products became throw-away products! Whirlpool Refrigerators have always been well made and a good value, until recently.

Purchased this simple 30" wide fridge July 2017 to fit a short kitchen slot. It worked adequately, but it only had 3 temp settings. The highest setting was too warm and coldest froze food in the fridge within days. The middle setting was a little cold but the best option. Food in the back did occasionally freeze and we had to be careful for vegetables in the drawer freezing. Often we wrapped lettuce and more fragile veggies in towels to absorb moisture and slow down freezing. Two years after buying - almost to the day - the fridge stopped cooling below 45F. The freezer still worked, so I thought it might be fixable. I tried some DIY repairs from a couple of websites but nothing worked. Within a week, the fridge temps were up to 50-55F. I gave up on buying ice and keeping food in coolers. I bought a GE and haven't looked back.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service.

Bought this fridge at Best Buy because it was beautiful and thought it would go perfect in my new home. We allowed the fridge to regulate for 72 hours (even though it only needs 24) and it didn't cool properly or make ice. 3 calls later to the 800 number (along with three scheduled repair visits) and I'm getting the run-around. 1st excuse was that I needed to order parts. 2nd excuse was that it was a bad sensor due to the manufacturer. The 3rd excuse was that the fridge door wasn't aligned properly, thus not sealing properly and not allowing the fridge to regulate, which causes it to freeze over. My ice maker also hasn't worked once in this entire ordeal. The issue still isn't resolved and I am vowing to never spend thousands of dollars on this brand again. Spare yourself the headache and go with a less glitzy, more trusted brand.

Purchased this refrigerator in 7/2017. I can't stand it. It's pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Don't buy Whirlpool or you'll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

Horrible "Customer Experience". After having my Whirlpool side by side with bottom freezer for 5 months it quit cooling (both freezer and refrig portions). This happened on a Saturday evening and Whirlpool was closed until Monday (no emergency service shown on their website for my area). Whirlpool contacted their service agent and they could not come out until Wednesday. Service tech said compressor was bad and had to order new one. Compressor arrived the next day however they could not come back until the following Monday to install. By this time I was without a refrigerator for 9 days.

@whirlpool_india. I ordered 2 days before on, Shop 34.35 Yashwant Stadium Dhantoli 440012, Nagpur. I paid down payment and still my order not confirmed. Today I visited their office and discuss about the issue here. Told me same model and color not available. "You can wait for the color", I told him before order I confirm about color. They told me after one day, "Unavailable your product." Till now 3 days not confirm my color and order. My motto is on your company shop how they give wrong commitment to customer and now they told me, "You can purchase other model." What kind of service provider company and why you open shop only for customer harassment? I ask to company, "You open shop for customer harassment. I want to solution of my issue tomorrow otherwise I going to consumer forum for my harassment." On my bill name Sachin ** and I paid down payment 3570 with swapping charges.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no "fix". It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I don't know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

0 stars. The refrigerator coil keeps freezing. There seems to be no defrosting, there is no element to do this so it freezes every 5-6 months. No warranty. I bought it as is but seems to me a function it should have isn’t working. They should fix them. I'll guess it’s just business, hope they're ok with St. Peter’s showing them the way down to hell while he’s saying it was just business.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Ain't got time for that.

Worst refrigerator I've ever bought. Previous one still perfect shape. 22 years old. Freezes everything on top shelf. Motor making grrrr noises. Had repaired. Now bottom crisper drawers so cheap the plastic is breaking. Drawers won't slide. Now Deli tray lid snapped in half! STAY AWAY from this USA made product.

Our new fridge, which was already an exchange from another unit that went bad, kept freezing things in fridge compartment. A tech was sent out three times and then the compartment quit working completely. They stated they would replace for us, only way they would replace was to have them ship a new unit which would take two weeks. So we are without a refrigerator for two weeks. Asked if I could go buy one and be reimbursed. I could but I would NOT be reimbursed for full amount. The company reps I spoke to could have cared less about our situation especially Fred who supposedly is a supervisor. Do yourself a favor...DON’T buy Whirlpool. Their customer service sucks!!!

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because they're making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. I'll never buy any Whirlpool products again.

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.

Purchase fridge 10/10/18. Broke down 3/9/19. 3rd repair appt 4/2/18. Let down twice before. Don't buy Whirlpool unless you are prepared to seriously wait for some repairs. I'll never buy Whirlpool again.

What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but that's typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.

I purchased an appliance "package" Whirlpool Gold series that included a range, refrigerator and dishwasher. This was approximately 3 years ago. The range has already been replaced by Whirlpool after having it repaired twice and, finally, following the complete breakdown on Thanksgiving with turkey in oven. The refrigerator has broken twice and the "computer" box that controls all functions was replaced twice. The compressor goes off randomly and is currently off again at the moment. I woke up this morning to this and the temp inside is around 50 degrees. Needless to say the food inside is a loss. I will never purchase any Whirlpool appliance again. These were not inexpensive appliances by the way.

When the unit is running there is a loud buzzing noise that happens intermittently not to be confused with the normal noise when running. Sounds like it could be the fan. Had the Whirlpool service tech come twice to fix it. Each time he said could not find anything wrong even after I played a recording of the noise on my phone. I am done with Whirlpool refrigerators, never buy one again. They are nothing but junk.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

We purchased a new side by side black finish refrigerator. There is a design flaw in the water/ice dispenser. The bottom of the dispenser has no edge so any drops of water run down the front of the refrigerator! This leaves constant watermarks down the front. 2. The finish scratches very, very easily. I would not recommend this finish to anyone with children or pets. When you open the door if your ring touches the surface it will scratch it! There was NO user manual on care and I used paper towels to clean. Big no no, as now I have fine scratches on the front. I would never buy this product again because of these flaws. I have a 7 month old refrigerator that looks 7 years old and it is just my husband and myself! Love the inside, hate the outside.

I had to re-arrange my kitchen and have my slider doors moved over a foot to accommodate this monstrosity. After about 2 years the icemaker and water dispenser died - had to shove a facecloth in it to keep it from making noise. The white color is very hard to keep clean. Overall, I would not recommend a Whirlpool brand refrigerator.

Bottom freezer refrigerator with icemaker which produces great ice cubes. Refrigerator portion keeps food under 40 degrees constantly on "4" setting. Door shelves spacious. Water filter (for icemaker) very difficult to locate and change. Supposed to be every 6 months. Have had 'fridge longer than that and STILL haven't found location -- instruction booklet not helpful whatsoever.

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowe's. I will never own a Whirlpool anything ever again.

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed.

I bought a Whirlpool Refrigerator from Lowe's 2 1/2 years ago. I just noticed it's starting to rust on the stainless steel door. I purchased a 5 year extended contract for $169.00 from Lowe's. Nowhere in the contract does it say rust is an exclusion. When I called Lowe's for repair I was told rust was not covered under warranty. Obviously I'm not happy with Whirlpool appliances and Lowe's service.

New Whirlpool Refrigerator makes roaring noise like a broken engine. Whirlpool's 2 technicians listened and confirmed but said that as the refrigerator works they can do NOTHING about it. Whirlpool management would not respond to repeated requests. Don't even get near ANY Whirlpool products!!!

Bought the refrigerator in december 2017. Called them 2 times already and just called them again on sunday. They are coming out friday the 15th again to fixed a leaking problem. The first time was the freezer was freezing up a lot of ice which they claimed it was the rubber on the bottom door of the freezer was not sealing tight enough. Second time the refrigerator was leaking so much water I was literally drying up water everyday and have towels on the floor to prevent my new floor from damage. Leaking starts again same problem. Completely frustrated now. Going to contact Consumers Affairs to see what further action I can take.

This Whirlpool refrigerator/freezer Model W10314956B was purchased from Lowe's on June 29, 2012. Recently noticed rust appearing under ice/water dispenser tray. Requested warranty service, but was told the problem was considered "DUE TO WEAR & TEAR"! TOTAL COP-OUT! There are NO MOVING PARTS in this area; how can there be 'WEAR and TEAR'? To my mind, this can only be charged as SHODDY MANUFACTURING or INADEQUATE QUALITY CONTROL by the manufacturer.

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

I have a 2 year old Whirlpool refrigerator with french door refrigerator on top & freezer on the bottom. I am now spending almost $700 to have a new compressor put in because Whirlpool won't back their products.

I only had whirlpool Fridge. Model # WRT318FZDM for 6 wks (bought at Home Depot) and have lost $300 worth of holiday groceries already due to freezer not freezing (ie: ice, ice cream, etc. melting). And when I made the adjustment to the ONLY higher setting avail., I then had a warming in the refrigerator section (apples room temp, water condensation forming on all other items, making them unedible). Problem is there is only ONE CONTROL KNOB that operates BOTH the freezer and frige areas, so if you make one colder the other goes warmer! I had it at normal setting from when they installed it, and only few wks ago started to notice my food going bad so did everything the manual stated (making sure vents cleared, is area overloaded = "NO it's not overloaded", etc. etc.) so the ONLY option was to put the temp control up one notch (and ironically it is the ONLY other setting above normal avail!).

We purchased a Whirlpool side by side from Lowe's and an extended warranty. Immediately maybe a month the ice maker froze. Ice container in the door. Repairman said design is notorious for this problem. This was an ongoing problem. They replaced icemaker and it continued. Finally the warranty people told me it could be deemed a lemon if repaired for the same issue 4 times in a year. They deemed it a LEMON and I received a store credit for the purchase price less the warranty amount. I purchased a new LG French door. No issues and it's been 5 years. If you have an extended warranty do some checking on the lemon.

I had ancient appliances (refrigerator, microwave, range, and dishwasher) that were all mismatched and were in the house when I purchased it in the mid 1990's. I saved up my money and even though my old appliances were working fine, I wanted stainless steel and everything to match so I decided to go ahead and replace my refrigerator, microwave, range, and dishwasher. I decided on Whirlpool since the company has been making appliances for many years and I thought they made a good product. I bought those appliances in 2012.

I got a French door refrigerator in 2013. The ice dispenser started to freeze up. The technician took out the ice bin and discarded a big chunk of ice. It worked for a while and would freeze, so I had to take out bin and put it back to get ice cubes. Later ice cubes fell on the floor. Five years later ice cubes started coming out of a vent on the inside of the fridge. The freezer got iced over and was leaking. So I put towels near the freezer to keep the floor dry. I had a repairman check the freezer after it had thawed out after four days. The fridge was leaking into the freezer, causing rust. I was quoted over $800 for a repair. The replacement part is no longer available. So I had my French door refrigerator hauled away. Using bags of ice and cooler for food. Not happy with Whirpool French door refrigerator.

Purchased this fridge just over a year ago WRF555sdfz for over 2K. The stainless steel is starting to come OFF. Advertised as stainless Steel. Must be fake! Called customer service. I was told they could do NOTHING because it was a cosmetic issue. Remodeled our entire new kitchen. Thank god other stainless steel appliance are made by other manufacturers with no “COSMETIC” ISSUES. Will never buy another Whirlpool product and I will tell everyone I know.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!

I bought refrigerator in Feb 2017. Within 18 months internal surface got crack, contacted customer care but I would say Whirlpool India customer care department is worst across world, no courtesy towards customers, contacted them over phone very bad attitude, no response on email. Product quality is worst, it's better to buy Indian brands. They are much better in quality & service. Totally dissatisfied with Whirlpool approach, at the end Whirlpool customer care is not at all bothered.

Purchased this French door fridge with the freezer on the bottom in September 2017. Started having problems shortly after with the freezer not auto defrosting/ice damming on the evaporator unit in the freezer unit, which caused the fridge to warm up and food to spoil. Service came out several times and ultimately replaced the Jazz board 3 times, 2 harnesses in freezer, 1 Heater and the evaporator fan motor, with the same problem happening after a few weeks. Requested a replacement after the 3rd visit, but Whirlpool refused to back up their product.

We bought the refrigerator end of November 2017 but didn't start using till February 2018. March/April stopped working completely. Since it was on warranty, we got repaired. End of December stopped working completely again. Few days after the warranty expired. We got few Whirlpool products with our order in November. Washer was already repaired too. We will never buy Whirlpool again!

I bought Whirlpool refrigerators around one and half year ago. After 1 year the light of refrigerator was broken. I was contacting customer service and arranged the fix. However, the contractor never showed up. After I making the call several times, I gave up finally. The repair is really bad experience!

Avoid Whirlpool refrigerators and dishwashers. Fridge sounds like someone’s trying to get out. Repair person said it’s icemaker and typical. Dishwasher has little friction gaskets that keeps the door from falling open. They’ve been replaced twice and found one on floor today. Plastic end of slider for upper shelf keeps falling off repairman replaced it showed me how to put it back on. This falls off regularly. Range has coils underliner of oven. Takes forever to preheat and self cleaner cycle is a joke. Million dollar condo with upgraded crap appliances.

Refrigerator was delivered and icemaker never worked. Whirlpool refused to do anything but repair the unit. A "new" unit was purchased not a "repaired" unit. Reconditioned units are sold a steep discount. Terrible customer service. As an architect I usually specify GE or others. First and last time recommending a Whirlpool appliance.

Do not buy anything Whirlpool makes. I purchased a new home and new appliances. In less than 4 years motor is gone in dishwasher. 6 weeks later I have another leak that has ruined my hardwood floors. My fridge is making all sorts of weird noises and alarm is going off. They are coming to ‘look’ tomorrow. And my washing machine is no longer draining. Whichever you buy from check how the extended warranty works... Trail Appliances Calgary uses a company that is horrific to work with, doesn't have a human to talk to and won't acknowledge you unless you pay $149 upfront. RUN AWAY!!!

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If I'd had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.

Just bought Whirlpool refrigerator, stove, and dishwasher. So far, the icemaker doesn't work and so I have no water or ice in the fridge. After four visits from Lowe's it is still not resolved. Going on since 11/16/18. After waiting three weeks, the dishwasher came, and lo and behold - it doesn't work. Now I have to wait for one to be ordered! TAKE A WORD OF ADVICE - WHIRLPOOL ISN'T WHAT IT USED TO BE. DON'T BUY IT!

Purchased Model WRB322DMBM on 6-30-18 from Lowe's. Within two months both doors had surface rust breaking through. Called Whirlpool and registered the problem. Since Nov 1, 2018 nothing has been done about the doors. The service rep cannot get through to make his report. Whirlpool not responsive. I would not recommend any major Whirlpool appliance.

We bought a 20.5 cubic ft Whirlpool refrigerator. 2 months later it started cutting off, and on in a constant repeated cycle then run normal for a while. We had 2 Whirlpool repair appointments. The first guy said he couldn't come fix it unless it was acting up while he was here which was a intermittent issue. Refrigerators don't perform on cue. The 2nd guy came out after the first guy messed around long enough for the warranty to expire. We went ahead, and replaced the startup relay (most common problem). He replaced the control board, and wire harness. He said if that didn't fix it he didnt know what else to do. 2 hours after he left the fridge was right back to doing the same thing. He failed to report back to Whirlpool that the fridge couldn't be repaired.

I bought a Whirlpool refrigerator in April. The motor ran constantly. The company replaced it for me but it was back ordered until July. The one delivered in July kept freezing the items in my refrigerator. I had two service people come out to replace parts in the next couple of months. The entire time having to throw out frozen food. Finally, they had another one delivered in November. This one continues to freeze food in the refrigerator. Mind you, I just got it and they want to start again with service. Seems others are having the same issues. My 4 month old gas oven is also not broiling. Customer service is awful. Every time I call the wait time is over an hour and then they don’t really help. I would not recommended Whirlpool to anyone.

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

I'm a member of Costco. I trusted that they will sell me a decent refrigerator, wrong! I bought a French Door refrigerator by Whirlpool on March 2018. It freezes my food on the left compartment and on the middle compartment. I called since it's under the one year warranty. They came 8 times already and changed parts and promised me every time they came that this will resolved the problem... still the same. I have been in the phone with Whirlpool for one hour and a half for 5 times and they still want to do more tests. I will never buy another Whirlpool unit again! Costco should be ashamed of selling this brand! And they should paid for this also.

My new fridge is extremely hard to open. The technician that was sent out told me that there is too much suction building up inside the fridge and freezer and that is why it has to be yanked to open. This is not only annoying it means the fridge is constantly being pulled forward out of place. Technician's solution was to deactive the castors under the fridge. At the time he was here I did not realize that I could then no longer move the fridge out of its place to clean. I called Whirlpool and complained and was told that they could do nothing more for me because "the fridge is in good working order". I hardly would call this "good working order". They also informed me that if I wished to clean under the fridge or the coils at the back it would require a service call to move the fridge and I WOULD BE CHARGED EACH TIME. Needless to say I AM VERY, VERY UNHAPPY WITH THE WHOLE SITUATION.

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a "Resolution Specialist". She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumer's "Due Diligence" to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

After having our refrigerator for a few months we noticed rust on every stainless steel panel on the front of the unit (6). After customer service sent a technician to look at the unit nothing more was done. I was just told to try and scrub the rust off.

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. I've had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

Whirlpool refrigerator is 2 years old and has LED lighting. Light went out in freezer and dimmed in refrigerator. Requires a technician to replace them with 3 hours of labor due to wiring. Total cost parts and labor $700. Whirlpool has a one year warranty and was unwilling to repair at their cost. Warning - do not purchase any refrigerator with LED lighting that requires a technician to replace the lights.

Purchased a Whirlpool double door refrigerator and within a year the freezer and refrigerator doors were severely out of line. Called repairman who said the "risers" were broken, they were plastic and needed to be replaced. We did that. The doors were again out of line so badly that you had to push the refrigerator door side hard to get it to close. Repairman came today and stated he would recommend ditching the refrigerator as the "risers" in the bottom of the refrigerator are made of plastic and will continue to break. He leveled the doors but stated that they will continue to become out of line again.

Near 3 years ago we purchased this side by side going by how good Whirlpool products are supposed to be. Recently the bottom freezer started frosting up and not clearing. Tried all suggestions in the manual. Could not find any information online. The manual was useless. I went online to Whirlpool support 3 different times asking for help. Never got a reply. The racket it made was driving us crazy. It short cycled since it was frosting up. Set up an appointment online. They got that correct and responded quickly. Go figure.

8 until noon appointment, still no show, no call. Told me time was changed from 12 to three after I called them... But they never called me... It is now after one. Still not here. I not happy at all. Think all I have to do is wait for them??? Thanks Whirlpool for nothing... Still waiting.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowe's will not do anything about it because it’s within the first year.

I purchased a Fridge/Freezer just over 4 years ago. It was an expensive one. The gas is gone and they cannot re-gas it. If I was told this when I was purchasing it I certainly would not have spent this money. I rang the concessional team. They would give me nothing towards a replacement as they had not one in stock, POOR Service for a big company. I am in business and this is not the way I would treat my customers. This has certainly turned me away from purchasing Whirlpool Products, despite having a industrial washing machine and Dryer. For the record, I had 2 servicemen to check it and they were most pleasant. It was beyond repair.

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

The LED light module went bad on my Whirlpool refrigerator just under a year after I bought it. They did do the warranty repair, but of course spent a lot of time trying to sell me an extended warranty in the process. And it's probably a good idea in a sense, since it's sure to fail in some other way soon -- or in the same way with a new module. But really I just need to find a new brand to replace Whirlpool (and Maytag -- same company). They used to make quality goods, but those days are long over. I have a new Maytag washer whose agitator broke off after six months.

I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.

After having 7 refrigerators breakdown all for the exact same exact reason, a $12 part, Whirlpool will only take the stance that you could have bought the extended warranty. So they're happy with you spending $150 each time the repair guy comes out. 7 refrigerators all for the same reason and they're only 3 years old. Do you really want to purchase a Whirlpool product after that? We are a development that has furnished are condos with Whirlpool but will no longer.

I purchased a $3500 refrigerator which totally quit working within the first 3 weeks. It took 2 weeks to get it fixed... Fast forward almost 2 years. I've had the fridge dump water in my floor every 3-4 weeks. 4 repairmen, 3 repairs... nothing was ever fixed. Even though I purchased an extended warranty, Whirlpool will no longer repair my 23 month old refrigerator. They are offering an exchange (32 cubic ft. down to 27 or 28----comparable??? absolutely not!!). Horrible service. I have to sit on hold for 45 minutes to an hour just to speak to a person. Another hour to deal with the extended warranty. I will never ever purchase anything with the Whirlpool name. I have other appliances and I'm not happy with the performance of any of them. Dryer won't dry. Dishwasher leaves dried soap after 3 hour wash. Washing machine leaves soap on my dark clothes... And it goes on and on.

Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

Worst appliance we have ever bought. Our last fridge (also stainless french door) we had for about 14 or 15 years and only the door bins cracked that we put gallon milk jugs in (don't do it - they are too heavy and get warm from the door opening). This fridge is a piece of junk. We were told it was stainless - rust spots started appearing the first year. The deli drawer lid broke within a month or two, but I didn't care about that so I just threw it away. The ice machine stopped working a little after the first year.

I purchased two Whirlpool refrigerators 9 years ago and this year, 2018, both of them died. Bad compressors that cost up to $700 to replace. Repair folks would not guarantee them as there could also be other issues, like leaks in the internal parts of the refrigerator. I have a 20 year old frig (Kenmore) in my garage than runs great, no repairs and is in a non heated area. My conclusion is that that Whirpool reduced cost by making cheap products.

Whirlpool French Door Plus 3 drawers: This MSRP $3400 refrigerator has great features. Great ice makers. No issues up top. First 18 months were great. 4 repairs in the past 11 months. All freezer temp issues. We had noticed a number of ice sparkles forming on our unopened food. Frozen fruit was mushy. Temp usually read 0 degrees. One day I opened it and the temp was 40. Two hours later, it was close to 0. I started monitoring it closely. High temperatures occurred around noon. Zero degrees most of the time. After the third repair, service tech called Whirlpool and found part was redesigned. New part didn’t help. We understand the freezer has a heater in it, to defrost. The heater stays on too long. That explains why the freezer temp went as high as 50 degrees, while the fridge was perfect.

I purchased my Whirlpool refrigerator 8 months ago model # WRF560SEXM which is less than a year old and already I'm experiencing problems already. I have owned several refrigerators in the past which were older models and less sophisticated, and all of them lasted well over 10 years with no major issues, so to buy a new refrigerator through Whirlpool and have it malfunction in less than a year is unacceptable. Customers deserves better than this especially at these prices.

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They don't stand behind their products from my experience.

Do not purchase (Whirlpool products). Discuss guarantees with salespeople when purchasing! They are total sham and in fact borderline fraud! Purchased $5,000 dollar KitchenAid fridge only to have it breakdown after only 8 months. What they don't tell you is instead of recalling a product they give their repair personnel what's called a "notice" which means they know there are issues with their products!

My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five years ago. 18 months later the evaporator went out and the warranty was only good for one year! We bought an extended warranty, got it fixed and the other evaporator went out less than a year later after that! Next, the circuit board control on the crisper went out. Then, the water filter would not disengage and a repairman had to take the fridge apart just to put in a new filter! And now, the ice-maker has gone out and the fan is icing up like another evaporator is going... Insane! Our warranty is up next year. Once the warranty ends we will start shopping for another unit - and it won't be a Whirlpool - that's for sure. I have never owned anything this unreliable in my entire life! Also, I would say most of the time we have owned this piece of you-know-what it has made a loud disturbing fan noise... What a waste of good money! Run! Run far, far away!!!

WHIRLPOOL REFRIGERATOR MODEL WRF532SMBM01 FRENCH DOOR - Gasket in refrigerator door totally cracked in bottom part and torn on the side only after 2 years and one month of use. I have another Whirlpool refrigerator for 7 years without gasket failure. My other 3 previous refrigerators which I have owned more than 10 years. Each also never had any problems.

We got a french door Whirlpool refrigerator about 15 months ago. Model Wrf757sdem01. There were problems from day one. Serviced about 6 times by 3 different companies... Died again less than 2 weeks ago. Finally the store decided to replace it. Was under an extended warranty. We have been without a fridge for over 10 days. It has caused multiple problems for us as we are out in the country. We have to haul ice to 4 coolers... Wait on the new one (a Whirlpool). Plumber had to be called in and he has had 3 of this same model replaced! Years ago you could trust Whirlpool. Now apparently not. I hope we do not have to regret our replacement one which still is not installed! By the way the water filters have to be replaced to the tune of 100.00 a year. We are not going to use an icemaker or get water from the new one.

Three Whirlpool fridges in 5 years. 1. Fridge one three doors replaced still not satisfactory, returned, warranty VOID. 2. Fridge two simply stopped being cold therefore not working 100+ food wasted before year. 3. Fridge three freezer leaking all over floor. Two years old 0 warranty left. I now pay again to repair. I am so beyond WHIRLPOOL PRODUCTS and so fuming??? Mad. $$$. 1300.00 to 1500.00 purchases ALL JUNK. NEVER WILL I PURCHASE ANOTHER WHIRLPOOL product. I do own a full file of continuous complaints. Brault & Martineau store Gatineau did the best to help with exchanges, sent repair man who did nothing. Will not deal with them again either.

Our previous Whirlpool fridge failed prematurely and had to be replaced. We purchased a new Whirlpool bottom freezer fridge from The Brick, exact same model; as my wife liked the model layout. The new fridge arrived DOA. Fans run but the compressor doesn't run. I guess Whirlpool doesn't test anything, they just build and ship... Take your money and let the customer fix it.

This refrigerator (Model #wrf560seymoo, Serial # VS31343718) was new in April 2013. In the last 3 years it has required 3 service repairs. Two under the extended warranty, one recent one 3 months out of warranty. All repairs came up in the last 3 years. The first repair addressed frost build up in the freezer. The second required replacement of the water filter compartment and the third will be addressing water dripping from the freezer door when I open it. Even after turning off the ice maker and removing the frozen puddle from the bottom of the freezer, it still drips water when I open the door. I have a call into service on this right now. I would like the company to fix the current issue even though it is outside of warranty. This product is too new to have so many problems and be just over 5 years old.

I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said it's Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesn't maintain temperature... Food had to be thrown out because of that.

Bought two small wine cellars from Pacific Sales. Right about after one year, one of them stopped working - making terrible noises and not cooling. Tried to call the company since it is out of Pacific Sales warranty period and it is impossible to get through and to get my issue resolved. It is out of warranty (purchased in late 2015) and it seems that the life expectancy of this appliance is a little over a year. I gave up calling the Whirlpool and decided to share my experience here. I hope they might pay attention and reach me after this review - I would appreciate it very much. It is annoying to have paid a lot just to have it working for 12 month.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I can't imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.

We purchased a new motor home with a whirlpool refrigerator. The refrigerator went out three months after purchasing this new motor home. We have had two expertise come out and check. Both repairmen said there was a leak in the cabinet and needed to be replaced. They called Whirlpool who will not honor the warranty. We are still under warranty but it is not worth the paper it is written on. Do not buy their products because their products do not work and they will not replace broken items from the manufacture. Will have to contact better business. Not material enough to hire attorney. This is what they count on. BEWARE.

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rat's ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

I've been thru 2 new French door refrigerators with the icemakers in the door. I've lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know what's happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company won't communicate with me to let me know when it will be delivered. I've been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a "taboo" LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so "reset" it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an "idiot" and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice.

We bought this 26 cu ft fridge from Nebraska Furniture Mart in April 2017. In November stopped making ice. Was repaired. Now it’s not working again. Multiple enquirers shows this is a common problem with this fridges. I’m debating whether it’s worth the effort to repair it or just put in junkyard. WORTHLESS piece of shiny metal.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, it's made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinney's appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpool's 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

This Whirpool Refrige/Freezer has been used by me and my family for almost 10 yrs. without a bit of trouble, The only thing I've had to do is change a light bulb. I'm not even sure if they make these anymore. But, it has been in good use with my apartment for a good long time.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

The ice and water dispenser is not easy to clean. I removed the bulb and it had black residue mold came out of the water part and where the ice. The shelves are not durable. This refrigerator is not spacious and I have replace the filter a lot.

I read the reviews on this product (Model # WRF560SEYM04) before I bought it. I should have listened. Whirlpool has always had an excellent reputation so I figured the person just did not take care of their unit. We chose the unit because our house is older and we have cabinets and that was about the best-looking model that we saw that would fit in our space. We were very disappointed when it start falling apart the door part from the bottom just crumbled off. We had a Kenmore before that it lasts about 25 years and it was still in good shape so we ended up giving it to our daughter and it still working perfectly. I will never buy another Whirlpool product. I'm very disappointed I bought the unit in 2015.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldn't keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they don't replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company won't come up my driveway in snow. It was here once out. Driver didn't know how to change unit out. Waiting for exp driver now.

Model KRFC704FSS00 Ice Maker Broken in 7 months - A major appliance should NOT break 7 months with normal use. Whirlpool appliances (all brands) have known issues with their ice maker that the manufacturer said it addressed but instead failed miserably. On top of the known issue, their customer service has limited control over the repair and sends unqualified, unprepared repair techs to your home.

My wife and I went and bought a new Whirlpool 27 cubic foot French door fridge model WRF767SDEMO1 in 3-13-17 from Lowe's and I have all the paperwork. And on Monday the May-28-2018 it stopped making ice, so I called a repairman and he came out May-31-2018 and he said it was leaking gas and it cannot be FIXED and it is JUNK. He told me to, "Call Whirlpool and tell them you want a new one." I called Whirlpool and they are sending one of their repairmen out June -5- 2018 to check it and by that time I will lose everything in the fridge because it stopped working.

What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf 'locks' into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

This is a good size fridge/freezer with double doors 25.4 cu ft, it's given us good service for 13 yrs without any problems. My only complaint that I wish it was more quiet. (Whirlpool brand) double doors, ice maker w/ water and lights.

I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowe's replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpool's technician told us WE would be charged if they couldn't find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.

I have owned a French-door Whirlpool/Kenmore refrigerator for less than 3 years & all the lights start flashing fast when you open the doors. Anyone that knows anything about seizures know this can set one off. Turns out it's a common problem with the LED lights & you have to replace circuit board at over $100.00 for the part, plus you may have to have it installed. Best to stick with a $0.99 bulb you replace every 5 years.

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

"Stainless" steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didn't happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.

We bought all new Whirlpool kitchen appliances in February of 2017. The French Door Refridgerator MRF993FIFM we purchased was a large side by side with a water/ice dispenser and freezer on the bottom. The concept of it is great, as it is very roomy. The problem is with the product quality and usability. We are a family of four with the youngest being twelve. We do not have to worry about rough little hands anymore. That being said there is a crack in the back of the plastic casing of one shelf, a crack in the freezer door, the seal doesn't connect on the dispenser side door, the slide out shelf in the freezer doesn't stay on its rollers and the main ice maker stopped working (which never worked properly either).

I have use different brands over the past 50 years and always come back to Whirlpool. It seem to meet my needs and last forever. I have bought new and use Whirlpool items and they work fine.

I have had my Whirlpool for 13 years. Never had to get it fixed. But it has worn out and now I have to buy a new one. I love the Whirlpool but I am going to try another brand. I like the stainless steel and that's what I'm looking into now.

Had to have the motherboard replaced after 4+ years, the filters to the ice and water don't last long. If nothing else happens the next 5 years I'll be happy.

Multiple issues with the Gold Series. Have lost two refrigerators full of food!!! First problem was ice on the back wall of the fridge. 2 years later refrigerator is not blowing cold air and it is only 4 years old!!! Terrible product!!

I like Whirlpool, but the ice maker never worked right. Now l have to clean the ice off the dispenser about every three days. Other than that has been good. This is my third Whirlpool refrigerator.

25.9 Whirlpool has been in use 15 months. No problems in performance. It has ice maker works great. The water filter has been lasting about 6 months and easy to change.

The freezer has never been able to produce ice cubes, so, took the ice cube "maker" out, and bought plastic ice cube trays. Not what I paid for, but it’s cheaper than having to buy another fridge.

The Whirpool refrigerator does exactly what it's intended to do. It has no ice maker or water dispenser and that's just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.

Refrigerator is 8 yrs old. It works as well today as the day I bought it. It has a very nice appearance, no handle. Extremely satisfied with the purchase, my daughter bought it first, then I bought it and we both are completely satisfied.

The refrigerator is 7 years old and I have already replace parts. The appliance is not made as well as they were made in the past. The inside of the Whirlpool refrigerator is small. The design of putting the soda can dispenser on the door was not a good one. Due to the weight of of the soda in the dispenser is breaking the hinge on the right door or the french door. The rubber gasket is shredding as well.

This refrigerator stopped working withing 2 weeks of delivery. Lost a great amount of food. It was a real hassle to get the warranty company out. Took several days. Now there are places on each shelf in the refrigerator where food freezes and I have to throw it out. I am not real happy with this.

Our Whirlpool refrigerator performs beautifully with just two setbacks from a perfect score. First, there's a bulky plastic lump in the center of the ceiling on the top shelf that is in my way when I put tall items like bottles on the first shelf. I'm used to it now and it's not that big of a deal, but it would be more convenient if I could put tall items right in the middle of the top shelf and not have to work around a bulbous lump in my way. Secondly, the freezer has no light. The bulb isn't missing, there's just no bulb in it, no place for a bulb to go, it just wasn't designed with a bulb in the freezer. It was a little disappointing when we first purchased it but it's really not a big deal and doesn't hinder the freezer's performance. But it would be more convenient if the freezer lit up when I opened it. That said, the refrigerator overall has never needed repair, it performs beautifully and I'm satisfied with it. I'd trade a bulb for a well-functioning refrigerator every time.

I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not "lock" it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me "act of God" --- not covered! Would never purchase again!

I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

This Whirlpool refrigerator is not the largest but it has been in service for over 10 years. The only thing that has quit working recently is the ice maker. It makes ice but will not dispense it.

Whirlpool has always been the refrigerator I have had all my married life which is 48 years. Reliable and dependable they are and I never have to worry about them.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

The refrigerator I purchased a week was a dud. Two days ago I received a replacement for a new unit with the same brand and type purchased a week ago from Lowe's which never cooled properly (never even froze water into ice), and the coolest it got was 45 to 50%, after three days, with the coldest settings. This replacement works great. Cools like it should. Freezer at 0 and refrigerator cabin at 35 degrees to 40. Lowe's was right on top with their service and callbacks - I give them an A for customer service.

Not completely happy with my purchase of the Whirlpool Gold Series refrigerator I just paid off this month. Have had the refrigerator for one year. To be as large as it is, it really doesn't seem to be able to hold that much food. The refrigerator is on the top and the freezer is on the bottom. We began having issues with the ice in the ice maker becoming frozen together and forming "clumps" of ice. The ice felt "damp" to the touch rather than feeling completely frozen. We called the manufacturer and they said to be sure the "vents" in the freezer section were not blocked by food. So you have to be sure to load the freezer so that food doesn't block the vents.

We just love the hidden icemaker, the outside display for temps, ice, water, external H2O and crushed or cubes, and the LED inside lighting is fantastically bright, the space, moveable shelves, the quiet, the overall efficiency, huge drawers freezer, the wide open doors, the separate temps for vegetables, cheeses, cold cuts, etc. The separate filters in the refrigerator eliminate any smells. Easiest water filter to change we have ever had on any make refrigerator. Over the years, this is the first refrigerator of perhaps 7, we have truly never regretted buying it and frequently comment how happy we are with it!

Whirlpool refrigerator Model type 14TFA seems to really keep things cold with good airflow in the freezer, and below shelves in bottom half are also keep cold adequately. Standard white appearance... somewhat boring.

The control board is defect and only lasted 10 months. Whirlpool redesigned the board but is out of stock and tries to shove another defective board until the warranty is over.

I own a Whirlpool. This may hurt a little but after about 4 yrs I started having maintenance problems. Like for instance the ice maker completely stop working and no matter what control we put it on it just never seemed to get cold enough. But overall review it was nicely built with plenty of room to store food.

I hate my Whirlpool refrigerator: It has a upper freezer with no light. The shelves are not split and raising or lowering shelves gains nothing and may even take space away. I would never ever buy another Whirlpool.

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesn't break now that I praised it.

Fridge works well, relatively quiet. Ice clumps up or melts together in ice maker. Attractive looking and appears to have better quality than some other makes I shopped.

This product is very noisy. This product looks good, works okay, size is good but is very loud and overpriced. Probably would not buy again if I had to purchase another refrigerator.

I purchased my Whirlpool French door refrigerator about 2 years ago. I shopped around and read reviews before deciding on the Whirlpool. After about 9-10 months the ice maker didn’t seem to produce enough ice. I called the store I purchased it at and tried to get them to come out and find out what was wrong. They waited and waited. I had to call them back at least 2 times before they finally sent someone. But by the time they sent someone to look at it the one year warranty had expired. I spent $1800.00 on this refrigerator and it didn’t even last longer than a year. Of course Whirlpool wanted to come look at it and charge me another $100.00 service call and possibly another $100.00 for parts and labor. I will never buy a Whirlpool product again.

Really pretty fridge... wish it was just a little smaller. Also wish matching appliances had grey sides like the fridge does. So far it has been a winner.

Whirlpool Refrigerators have huge exterior but tiny interior. Shelves don't go to back & food falls down. Needs filter change every month for $50. Large pans don't fit and 1 year old shelf broke.

My fridge is over 10 years old and the compressor has not failed. I have replaced some of the bins that have cracked or been broken over the years. It is a side by side in black color and will probably replace it with another type but the same brand as long as it is economically feasible to do so.

Nice refrigerator. Not enough flexibility in shelving adjustment. Same with compartments on doors, flexibility limited. Freezer design is limited. It is not easy to load the freezer with different items.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

Whirlpool Gold Fridge Model GR2SHWXP002 purchased on August 15, 2007 for $1,368.77. Only repair issue so far was water leaking from the Water Inlet Valve Item # 949403. I bought a new part on Aug 8, 2011 for $73.45 and replaced it myself. The plastics on the fridge door have yellowed. No smoking in the house so not sure why the plastic has changed colour??? Would I buy one again?? Yes I love the water through the door feature and the automatic ice maker. 10 years old now and no major problems.

Brought brand new. Had for ten years. Still going strong. Matter of fact all appliances are Whirlpool. Dishwasher, stove top, oven. I like the sharp clean look in my kitchen. Easy to clean!!

Refrigerator (Gold side by side) worked fine with the exception of the ice maker which broke 3 times. Definitely the weak link. Had it repaired twice, then it broke again.

Soon after I received the refrigerator the ice dispenser did not work. The lever to dispense water is stained and will not clean... probably from calcium deposit. The door does not close completely and because of the trim it is hard to keep clean. Dirt collect inside it.

We've owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Have never had a problem with it and I have had it for over 10 yrs. It does not make ice or have any fancy stuff but does have room for all I need. Plenty of door space and sturdy too.

It serves its purpose but I feel that there are betters out there and when I buy a new one I will most definitely swap brands. I like the ones with lots of space and ice makers but where I live now the water is not fit to drink so I have no need for one.

The size and appearance is excellent. The interior does not hold up well at all. Our Whirlpool is about 5 years old and we have had to replace all the drawers and drawer pulls at least once and the ice maker once already.

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

As a busy mom with 11 children, I needed a refrigerator that could stand up to the demands of my family. This refrigerator is great and meets my needs, but could use a few improvements. The side refrigerator shelves are not on very sturdy. When my daughter removed a jar of mustard, the shelf came off the door, fell onto the floor and broke. This could be solved by improving the gripping strength (increase depth) of the refrigerator door shelf holders. Additionally, the sliding freezer shelf is always crooked and has to be manipulated into place. This is most problematic when the freezer shelf is full. The freezer is not smudge-proof, but clean up is easy with a damp towel.

The price expensive for the quality of the Whirlpool Refrigerator. In some parts looks like unfinished and you can see the glue and inside foam. The space is limited for big containers like milk and the fridge gets full with two bags of chicken breast.

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn’t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don’t buy!

I purchased a #Whirlpool; 4.3 cu. ft. Mini Refrigerator Stainless Steel BC-127B from @Target. There was a delay putting it into service (6 mos), so the Target store warranty was expired. The unit remained in its factory shipped packaging until put in service, so nothing out of the ordinary there. After barely two weeks of use, the compressor died. I followed all instructions (including waiting 8-10 weeks) from Whirlpool, but still have not received a refund or been given any information beyond "we escalated it to our warranty team but haven't heard back yet." The unit was a poorly made piece of junk in other respects as well. There are dozens of complaints about precisely this - defective units - on any site. Do not be fooled by the dishonest way that #Target's website lists reviews. Dig deeper.

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS.

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

We purchase all Whirlpool appliances for our new house in Florida in late 2015 from Good Deals Appliances. First repair before 1 wk in-house was the dishwasher. Wires were not connected. Now it is the refrigerator (French door refrigerator model K44913210). We reached out where we purchase the appliances and they gave a number of repairman to connect. He came and told us the compressor & evaporator & valve needed replacement, We found that hard to believe that a 2-yr-old refrigerator needed all this repair. Called another repairman to hear same thing. We were also told this problem is so common with this model. Called Whirlpool. They sent a repairman out. Said same thing first two said. They are paying for parts but not labor. We were told by last repairman that this refrigerator hasn't worked from day one. Passed info to Whirlpool and no comment.

We bought a whirlpool Refrigerator Model number FF 2D 425 3S/2016 on 26th April 2016 in Delhi. The freezer stopped working properly exactly 10 days after the warranty expired. When the mechanic was called from Whirlpool. We were told that PCB was not working. It's sad to see that you buy something so expensive and in less than 13 months this stops working. Well it was replaced by the company at a cost of 4000 RS and now after less than 12 months again that same part has stopped working. Terrible quality of product and the company takes no accountability of spare parts. They just shrug off saying what can we do. At least some expectation a consumer can have when he buys something so expensive.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.

November 4, 2017 we purchased a 2018 Tiffin RV with a Whirlpool 3-door refrigerator/freezer. We did not use the RV refrigerator until our first trip to Florida January 2018. Immediate problems with the freezer icing up on freezer door and icing up in the top 2 shelves of refrigerator. Milk, fruit, even cheese froze in the top of the refrigerator. Bottom freezer door froze so bad I had to yank on the drawer very hard to even get it open & chunks of ice would fall off the door on the floor outside once it opened. Called Whirlpool warranty service phone number two times 2/16/2018. I won't go into all the details but we were on hold for a 90 minutes and were transferred 7 times by the automated system. Talked to one person, Lindsey, who immediately transferred me again to RV Dept. No one ever answered. System kept saying, "Please wait." Then just disconnected and another recording came on saying to call back.

Had the fridge 5 1/2 years. Freezer quit working was told by 2 different repairmen it would cost $800 to repair. Called Whirlpool, was on hold 45 minutes, literally, both times I called. They could not help me. Called the corporate complaint line. The man I talked to was such a smart **! I finally said "I cannot believe you are talking to me like this, I have bought Whirlpool for 35 years." He backed off slightly. Still couldn't help me. BTW, I LOVE my new Samsung refrigerator! Will NEVER buy Whirlpool again.

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldn't get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didn't transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isn't cooling after almost $700 out of pocket...don't waste your money on a Whirlpool. So disappointed.

Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.

We bought a dishwasher, stove and refrigerator last month. Dishwasher and stove work great, however the refrigerator is junk! The freezer part works great, but the refrigerator doesn't cool at all. The first time he was here the repair man said the seal on the door was bad and he glued it. He told us to not open the door for 48 hours then everything would be fine. IT WASN'T. A week and a half later he came back. He looked inside, scratched his head and told us, “This model should have the “deluxe” fan and I don't think it does!” Said he would be back in 6 days with the fan and we'll “see if that fixes it”.

Have had a Whirlpool Side by Side Refrigerator since April, 2013. The ice maker broke about 2 months ago, and after several attempts with an authorized repairman, & $258.00 so far, it is still not working. Yesterday, he came with another authorized Whirlpool Serviceman, and they both agreed that it would be cheaper for me to buy a new refrigerator. REALLY??? What has happened to "quality" and pride of workmanship?

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

Plastic inner shelving too flimsy, surface flaws and scratch, swipes too noticeable. Overall design a must something that does not show markings.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since it's not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.

I love my Whirlpool refrigerator and all other Whirlpool products. Whirlpool is the only brand I ever buy. All my appliances are all Whirlpool and I would recommend the Whirlpool brand to everyone I know. They are very durable and great products.

I felt compelled to write this review, to sum it up NEVER buy ANY Whirlpool, KitchenAid etc brand. Nothing but the worst experience, it all started with a 5 year old Whirlpool fridge that stopped cooling, I called and they said they could send someone for like 200$ and that it does not guarantee it will be fixed. So I called an independent and he tried to refill the freon, but it was leaking behind the fridge in a section you cannot access because they want you to buy another one, so 5 year old fridge in the garbage and now to top it off, a KitchenAid knife set that is barely used, one of the big knives broke cutting a fruit, and good luck in any circumstance getting any customer service. SO NEVER AGAIN, TRUST ME AND PUT YOUR MONEY ELSEWHERE ON ANY OTHER COMPANY.

Whirlpool is an awesome fridge. There was plenty of room for everything. I loved the freezer part too. I would love to have another one because mine was in a fire in 2015. You will like Whirlpool.

The ice maker broke down in three months and after the warranty repair it makes a lot of noise and the water does not come through. I will not recommend Whirlpool.

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturer's one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)

The door on this model that I have needs a warning signal when it's accidentally left ajar. It is a french door model so the doors are very soft with gaskets and they don't close easily. Otherwise I like it; it fits in a small space.

I bought a Whirlpool gold model #GB2F-1DXW507 / k27711376 when we remodeled our kitchen in October 2012. After a couple months I noticed water on my floor, then in the bottom of the freezer. I called Lowe’s. They sent out a repairman. He said it was a flaw in the design and put the redesigned part in. When they delivered the fridge they changed the door to a left hand open and it was never right. After 2 years the ice maker stopped working. I just started buying ice. Today 5 years and 5 months later they said it will cost me almost $500.00 to fix the electric board and the Ice maker.

This 29.5 cu foot fridge will not keep a steady temperature and it has had 5 Warranty visits in its first 3 months since new. It has had several Large components changed out including the Freezer door, water valves, electronic boards, gaskets, and more. I was NOT able to get it labeled as a "lemon" and returned to Lowe’s simply because I accepted Warranty work to be done in the first 30 days which then disables any chance to return the unit. If I had asked for it to be returned in the first 30 days with the First bad issues I could have. Now I am stuck with it and I dislike the fridge and will never buy another Whirlpool or any other appliance from Lowe’s.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

Bought From Lowe's in Liberty, Mo along with ext warranty so they ignore you if there is an issue and you are on your own with the warranty people. The 2 that came out were 'bottom of the barrel' as to knowledge of problem and how to repair it. Fridge runs fine - but freezer compartment developed crack right in front. Their solution was to stick a piece of what looks like shipping tape over the crack! I AM NOT HAPPY! Also contacted Whirlpool and they refuse to do anything! Next time, I will shop on Craigslist.

Model# WRF993FIFM00 SN K62921284. Bought it new. Less than a year old it stopped cooling. Lost 400 dollars of food. Repairman came out. Beat a new part in it because he said the company had a recall part to make it work. So I can assume Whirlpool is aware of this lemon but for some reason they don't care about it. Do not know why?