Whirlpool Refrigerators Reviews

I purchased a Whirlpool refrigerator in June of 2024 and the freezer temperature goes to 32 degrees and melts the ice and the ice cream and then after destroying my ice cream it cools back down to negative 10 degrees. This is not normal. I have contacted Whirlpool and they have sent a technician out twice but they still haven't figured it out. After changing every part except for the compressor, I still do not have a working refrigerator and now it's December. I feel as if Whirlpool does not take responsibility for their products. I have bought Whirlpool appliances for a long time but after this experience, no more!

Purchased Whirlpool model Wrf767sdhz April 2023, in less than a year the second ice maker in the freezer broke. I'm attempting to get a warranty claim filed but don't think they will honor it because I was trying to get the freezer repaired through secondary warranty that we purchased. Otherwise, the fridge is nice, unfortunate that this happened to us.

The compressor of my Whirlpool bottom mount fridge with model no. URB551WNGZ started failing only after 2 months of using the brand new fridge, I called customer service in worse customer, they had to replace the compressor for me, as it completely stopped working after two months of purchase. After the new part was replaced, the fridge started making loud noises all the time, louder than my Nespresso machine, it's not with a reasonable tolerance level, I cannot sleep and do my work with the noise of fridge compressor on almost 24/7. It’s making louder noises than any old fridges I have used in the past. And I have to wear earplugs at home.

In store purchase Whirlpool Refrigerator 19 October. 10 days later delivered a damaged and defective Refrigerator. After the unpacking on the truck and setup a noticeable dent on right side and a melted seal on the refrigerator side which hampers the seal of door. This had to be done at the manufacturer. I witnessed the unpacking of Refrigerator on the truck. Who is doing the inspections at the manufacturer? Obviously this Refrigerator wasn't inspected before packaging for shipment. Now we have to wait 15 more days for our replacement/exchange. Unbelievable and Unacceptable. It will be 25 days without a functioning Refrigerator. Be advised, the delivery team was one of the most professional teams that I come across in a while. Standing by for the Refrigerator that I purchased on 19 October.

Never again will I purchase a Whirlpool product. I’ve had nothing but problems with dishwashers refrigerators and stoves. We bought a new house in 2000 and put all whirlpool products in it and out of the four units three of them have failed costing me time and money because it’s out of warranty for design failures. The refrigerator has a pinch point in the freezer door that cut the power lines to the ice-maker and control panel.

I would like to share my experience with a Whirlpool fridge I purchased less than three years ago from Canadian Appliances. Two months ago, I discovered that the door had rusted in several spots, and the condition has been getting worse. I called Whirlpool customer service three times and emailed them with attached pictures. Finally, they informed me that my fridge is not under warranty, and I would have to pay 50 percent of the cost to replace the door. I did not accept this because I paid $2,500 for the fridge, and I cannot trust the quality if I have to pay for repairs. This is poor and unacceptable quality.

Garbage dishwasher. It stopped working within six months, and I have been waiting for Whirlpool to fix it for over a month; the response that I have been hearing when I call is always, "We are waiting for the parts." And it takes me probably 30 minutes to connect to an agent. Stay away.

The worst customer service ever. The fridge kept having problems immediately after the warranty expired. All the problems are related to a very poor design of wirings and mechanisms. The wires crossing from the freezer section to the freezer door where all the electronic controls are got snapped because of the simple operation of the door. Only by opening and closing the door, those wires wear off to the point that they simply snap interrupting communication with vital mechanisms like the ice maker and the defrost cycle. Extremely poor design.

After warranty ran out the thing stopped working right. Service call, diagnosis, and parts more than a month later and we still are without a fridge/ freezer. Whirlpool is a throw away appliance, nothing but problems! Would not recommend to anyone.

A Chilling Disappointment: Whirlpool Refrigerator Fails to Deliver. After investing in a brand new Whirlpool refrigerator on September 4th, I've been left with nothing but regret and spoiled food. Despite four service calls and over a month of patience, this appliance has proven to be a colossal failure.