Whirlpool Refrigerators Reviews

I made the mistake of purchasing a Whirlpool. Refrigerator from Lowe's within the first 3 days, the freezer and the compressor started making noises. I went to Lowe's and Lowe's said they would only accept it back within the first 2 days which I don't understand but so I had three different people come out from Whirlpool, telling me that the racket, the refrigerator makes I eat a freezer and the compressor in the back is normal and sontak took a video of the noise? I don't know what he was going to do with it. But I have spoken to Whirlpool, 3 or 4 times and got absolutely nowhere. These people don't care, they're not interested in their reputation anymore. They are not interested in helping the customers fix the problem.

Wrs3215dhv08 junk. Had it for 3 months and it froze up. Warranty service sent a tech out 4 time and couldnt repair it so Whirlpool replaced it with the same model. Now just over 1 year and this turd is doing the same thing

Bought brand new Whirlpool Black Orr Refrigerator. I'm on my third one. In 2 months the first one was damaged, second one had broken wheels a missing parts. Now I'm waiting for my third one to be delivered. And don't forget to add I bought the double oven Black orr very expensive new appliances was damaged when I received it. Waiting for Flamingo Repair to show up. 5 minutes before the end of day they sent a text they can't come. Made another appointment for three weeks out. Good Luck.

It doesn't make enough ice. I paid $1,200 get on sale and I'm not happy. It's the worst refrigerator I had of my life. I can't believe it doesn't make but six little ice cubes a day. Worst refrigerator. Never recommend this refrigerator anybody. Go spend your money on something else.

Whirlpool DOES NOT STAND BEHIND THEIR PRODUCTS!!! We purchased a refrigerator on 5/13/2024 but did not purchase an "extended warranty" because the Major Appliance Limited Warranty booklet included with the fridge included Years 2 thru 5 for certain components (including the sealed refrigeration system ... includes compressor). The repairman came out and informed us that the compressor was bad. Called Whirlpool and was told that this is not covered for the fridge we purchased. Then why was this booklet in my fridge?? I will be contacting the Appliance Center from which we made the purchase to see if they can help, and contacting our attorney. Unbelievable to me that we spent $1,500 on an appliance and the company will not stand behind their product!

Bought new from Home Depot 3 months ago and still doesn't work. Lost all my frozen food. Whirlpool uses Goodman home solutions for service. Continually cancel appointment and show up late and then when you complain they tell you the date you were given isn't an appointment, it's the date you wanted? The representative told me that date, I didn't request it. I will never do business with Home Depot or Whirlpool again. Worst purchase I ever made.

Complete garbage and terrible customer service. Just got an estimate of over $1000 to repair my Whirlpool refrigerator that is just over a year old and cost over $2000. Their only compensation was to put the repair bill in monthly payments or give me 15% off a new one. I will NEVER buy another Whirlpool anything!

Whirlpool has become one of the most predatory and anti-consumer companies I’ve dealt with, and this experience completely destroyed any trust I had in their brand. I purchased a Whirlpool WRS588FIHB refrigerator in November 2024. Not long after, it developed a serious issue: the refrigerator compartment consistently runs at 40°F and above, which is not safe for food storage. This is not user error or misuse—this is a defective appliance.

Don’t know yet. Compressor is making a high pitched sound driving my husband crazy. Have to check into getting a new one or getting compressor fixed.

I bought a Whirpool part from whirlpool parts but did not open the box or use the product, but I am having a hard time to return it. They said that they will send email to me and give me instructions on where and how to return it, but they did not. Next time I was able to talk to someone, she told me that it now 39 days and they will not refund me my money, but that she will send instructions on how to return it to my email, but she did not. She also told me that she will include their customer service contact email to me but did not. Their dishonesty is astounding and I will not recommend their products to anyone.