Whirlpool Refrigerators Reviews

I purchased a Whirlpool refrigerator in 2023 which Whirlpool elected to replace in December 2023 due to an ongoing problem. The replacement refrigerator had the exact same problem as the original one, then it quit working the week of Christmas 2023. The certified Whirlpool Appliance repair company (S&S Appliance) has made more than 10 service calls on the replacement refrigerator since January 2024 and replace more than 25 parts, replacing multiple parts more than once. Parts that have been replaced include the icemaker, valves, gaskets, tubes, reservoir and a regulator. I did not receive the invoice of parts replaced in January 2024 and have asked for it numerous times and all requests have gone unanswered.

Whirlpool is now setup to profit off the lack of quality of their appliances. If your appliance is lucky enough to make it through the first 12 months covered under warranty and breaks after you'll be paying another $360 for them to cone service and if that's sounds like too much they'll make you feel better paying $32 monthly in case you lack basic Math skills. I'd describe their business as Predatory.

I purchased a Whirlpool Freezer from Lowe's. I have already given Lowe's a 1 star review. It was delivered 7/28/24. I waited the 6 hours after it was set up to put things in the freezer. I went out the next day and everything was frozen I didn't go out to get anything out of the freezer until 8/2/24, Everything was thawing out. I called Lowe's and they said they could do nothing because it was over 48 hour and their policy was no returns on appliances after 48 hours. They told me to call whirlpool. I did on 8/5/24 because their customer service was closed until the next Monday, They said they DO NOT REPLACE. They sent a repair person. He came the same day, He said that the compressor was leaking out the fluid, he would see if they would replace. I called 8/9 to see what the progress was. They said they would escalate parts search. 8/12 I got an e-mail that said part was in stock and to wait 10-14 days for a tracking #. I am still waiting on Whirlpool.

Less than a year old refrigerator sensor and LED lighting dead. Buyer beware. People have reported lots of issue. They need to regulate Whirpool as a company because they own all the brands monopolizing and creating Whirpoop products.

I bought this fridge 31 July, never got down to temperature. Thought to myself sometimes they are just defective. Called the warranty repair, sure enough bad compressor, parts on back order. Lowe's replaced with same model. Same model same problem bad compressor. Same warranty repair, same nothing I can do about it. Thought to myself, no way there could be 3 bad ones from the same place, but you guessed it. Third order same story. Finally wised up and got a refund and picked something non-Whirlpool. Not only were the refrigerators terrible, whirlpool did not want to do anything about my family not having a refrigerator for a month. Please do not buy this fridge and if you want great service do not buy whirlpool. Lowe's however, very responsive and helpful with all the replacing!

As part of the deal when I bought my house in Dec. 2022, the previous owners had to replace the existing refrigerator. They left a brand new Whirlpool. Firstly the design itself is awful. Nothing fits well into the shelf compartments, as if the engineers just threw something together without any regard for what might be stored there. The top isn't flat, rather it's bulging as if someone jammed stuff inside to make it fit, and now the seal on the freezer has peeled halfway off so the door no longer shuts right, leaving a situation with ice and frost forming inside. I would expect more from an old established brand like this, including a company that can stand behind a major purchase like this for more than one year. I will probably soon be replacing this unit and will steer way clear of buying any Whirlpool products in the future.

Very disappointed with my Whirlpool French door fridge. I either have condensation dripping on the floor from the middle seal when I don't use the "humidity control" feature, or ice build up in the freezer when I do. Which is the less of the two??? I am going nowhere with their customer service department. That seems to be what this model does. Not sure I want to pay $200 to call a technician who will tell me it is the way it is....

I have never been more disgusted. My $1300 stainless steel fridge MOD.WRS321SDHZ08 turned 2 years old this month. I called the warranty services because it was warm one day. They told me that I would need to come have a tech diagnose the issue even though I have already diagnosed it. The problem is it is the defroster. A CRUICIAL PART of a working refrigerator that is ONLY COVERED as part of the 1 YEAR WARRANTY! So they gave me 2 options. Option 1 is a one time fix costing $477 PAID IN FULL BEFORE ANYONE WILL EVEN LOOK AT IT!!! (30% of the cost of the fridge). Or I could purchase a warranty which would cost me $43 a month INDEFINITELY! (Because if it doesn't last 2 years, it could break literally everyday!) I have thrown out everything in my fridge multiple times now because of this.

36-Inch Wide French Door Refrigerator - 25 cu. ft. Model: WRX735SDHZ07. Absolutely the worst refrigerator we ever bought! Our last refrigerator lasted 30 years. We bought Whirlpool because it is supposed to be reliable. This refrigerator just barely lasted 2 years before the compressor stopped working. There's only one company in the whole NYC area that does warranty repairs and you have to wait at least 2 weeks for an appointment. That company has so many complaints with the Better Business Bureau that we weren't willing to wait 2 weeks. Our local repair guy, who came the next day tested it and said the compressor was so bad he wouldn't recommend fixing it. We will never buy Whirlpool again!!!

I Bought a brand new Whirlpool french door refrigerator in May '24 from Home Depot costing $1,800. After 5 days, both the freezer and ice machine stopped working. Home Depot has 48 hr return policy on all major appliances. (Please keep that in mind) so I had to call Whirlpool under my 1 yr. Warranty. Over the next 2 months they sent various repairmen to my home 6 times in total, to attempt to fix it. Plus another 2 times that were no shows. That's 8 mornings I took off from work in total. Only after 2 months with no freezer/ice machine, attempting 6 times to repair and changing a multitude of parts did they FINALLY decide to credit me (not refund) the $1,800 towards a replacement. And here's the icing on the cake....