Whirlpool Refrigerators

Whirlpool Refrigerators

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Overall Rating2.4 out of 5
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Whirlpool Refrigerators Reviews

ConsumerAffairs has collected 1,948 reviews and 1,678 ratings.

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Page 1 Reviews 0 - 10

Reviewed Sept. 12, 2023

The design of this fridge is a 0/10 AND all the baskets that hold the condiments off to the side of this ridiculous fridge are constantly cracking and falling apart. They cost quite a bit to replace and after about 6 months they suddenly crack and fall apart again. I'm spending unnecessary money on this piece of crap constantly. It's a mega rip off and Whirlpool should be ASHAMED of themselves selling people this garbage. It's completely unethical. I will never purchase another Whirlpool anything as long as I live. EVER AGAIN!!!!

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Reviewed Sept. 5, 2023

February of this year we purchased a new Whirlpool refrigerator. After just a few days we noticed a whine and whistle in our refrigerator. Whirlpool sent a technician out just to find out that this noise is normal with their new refrigerators. This noise is all we here whenever it runs.

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    Reviewed Aug. 28, 2023

    Our freezer is barely one year old and already stopped working twice! making us losing hundreds of dollars. The one year warranty is garbage, they won’t come to see the unit until 4 days later which by that time everything was melted. This is the worst freezer. I won’t recommend to anyone. It is a wasting of money.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2023

    My Whirlpool Refrigerator was 8 years old. The frig temperature was at 48 degrees, and the freezer was at 30 degrees. We used the manual to troubleshoot the issue. It states that the condenser requires cleaning every 2-3 months if the environment is greasy, dusty or has pet traffic (otherwise, it NEVER needs cleaning). Our kitchen environment is clean, and we have no pets. The condenser is at floor level, and after 8 years, it was packed with dirt and dust. Customer service stands by this negligent statement in the manual. There's plenty of online information provided by expert repair people stating that the condenser needs cleaning every 6 months, regardless of the environment. In my view, Whirlpool should have offered to do the right thing and offer free service to rectify the issue. I'd give them ZERO stars if I could!

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    Installation & SetupStaff

    Reviewed Aug. 23, 2023

    I have a 28" wide stainless-steel refrigerator I purchased in 5-2021. We noticed freezer was not keeping cold after pulling out some hamburger this past June 2023. Warranty was still good. Had a technician come by for $156. He said the sealing system wasn't keeping it cold and freon had leaked out. Another technician came by and tried putting in more freon which didn't work a day later. On top of that, the refrigerator itself quit working.

    Had to make another appointment which took approximately another week. Technician came by and did more work and found out a part was needed, and other work, plus had to redo freon again. By the way, we were living out of a cooler for days. I demanded a new refrigerator, and they said no. So this technician said it was fixed. I purchased a freezer thermometer and to this day ice cream will not freeze for some reason. Anyways, not happy with Whirlpool. Still warranty is good till 2026 I believe. If it fails again, I am demanding a new refrigerator. I have all Whirlpool appliances with no problems otherwise. I think I have a lemon.

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    Reviewed Aug. 21, 2023

    We bought a Whirlpool refrigerator in 2015 and it's been nothing but a defective product. Icemaker leaks water into the compartment due to a trough in the the return tube. Poorest design I've ever seen absolutely! Poorest quality product on the market. Would not recommend ever.

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    Reviewed Aug. 10, 2023

    Model # WRS315SDHMO80. This refrigerator came with our Palm Harbor Home. It is the cheapest and the most poorly designed refrigerator that you could possibly find. The stainless steel stains anytime the doors are touched, the water dispenser drips down the front, the freezer section is so poorly designed that even a box a waffles can't fit in the miniscule area. On the front bottom edges of the refrigerator there are white water supply lines that are exposed. Cheap looking! Do not buy!!!

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    Reviewed Aug. 4, 2023

    I had very good experience with old Whirlpool appliances. Because of that I bought a set consisting of a new stove, refrigerator and the dishwasher in December 2021. Since then, the bottom freezer has not been closing properly. A technician came once and fixed the problem, but it has repeatedly arisen. Now the freezer is filled with ice. I have no space to place the food. The entire freezer compartment is filled with ice. Don't waste your hard earned money on whirlpool refrigerators.

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    Reviewed July 27, 2023

    Bought a Whirlpool refrigerator in 2016 and it has been nothing but problems. Won't keep freezer compartment at safe temperatures and now it seems to not be working at all. Repairmen have come and can't fix it. Meanwhile I have a Sears 20 year old fridge that works like it should. Don't buy this JUNK!!!

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    Reviewed July 21, 2023

    We bought a Whirpool refrigerator in January 2023. It was bad right out of the box. Whirpool would not replace. Only send a tech. Took two visits and two months before they finally figured out the problem. Then the part was on back order! The freezer still doesn't work right. Wish I had seen all the bad reviews before buying. Done with Whirlpool. Too bad. They used to be a good company.

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    Whirlpool author review by Sandy Baker

    Whirlpool is an American multinational manufacturer and marketer of home appliances that makes a number of different styles of refrigerators. The company manufactures refrigerators under a number of different brand names.

    • Variety: Whirlpool offers a wide range of refrigerators of many different sizes and styles, such as French door, side-by-Side, top freezer and bottom freezer.

    • Matching appliances: Whirlpool also makes a number of other kitchen appliances, such as stoves, microwaves, dishwashers and compactors so that homeowners can outfit their kitchens in matching appliances.

    • Extended service plans: Whirlpool offers extended service plans that include 24/7 Toll-free call support, help from expert technicians and repair/replacement as needed.

    • Eco-friendly and Energy Star-rated: Whirlpool devotes itself to reducing its global footprint and features products with low energy usage that are more eco-friendly than other refrigerators.

    • Accessories: Whirlpool provides many refrigerator accessories, such as ice trays, shelving units, drawers, beverage containers and more.

    by Sandy Baker Contributing Writer

    Sandy Baker has written for ConsumerAffairs since 2021. Along with the advice and information her articles provide to consumers, she’s written several books that focus on topics such as retirement planning, bankruptcy, business finance, estate planning and personal credit health.

    Whirlpool Refrigerators Company Information

    Company Name:
    Year Founded:
    2000 N. M-63
    Benton Harbor
    Postal Code:
    United States