Whirlpool Refrigerators Reviews

We bought a deep freezer 2.5 years ago and it stopped working while we were away on vacation. We lost most of the food that was in the freezer ($$$) and even though it's clearly the compressor that failed, this is excluded from the sealed system warranty that is on other models for up to 5 years. Our only option is to pay half of what we originally paid to repair it ($450+, Whirlpool's offer) or buy a new one. Keep in mind, freezers like this should last at least 10 years.

We purchased model WRX986SIHZ02 in 2020 at Lowes. And now in its 6th year, the ice maker is broken and doesn't produce ice. Also, the temps for both the top and bottom freezer fluctuate drastically. We called Whirlpool, and after a 30-minute wait (meaning people are constantly calling with problems), they had no solution other than to buy a new one at a discount. Keep in mind this appliance is supposed to last 10-20 years! Never again, Whirlpool!

I had purchased a Whirlpool refrigerator in August of last year from Costco. By February the icemaker had stopped working and the freezer was going out. By April 1st the Refrigerator was done. Scheduled appointment to repair and obviously you must work around their schedule as they will not work around yours. So finally we get a tech from Whirlpool's service provider and they inform us that everything must be replaced internally. Turns out it had been leaking freon into the house slowly and the system is no longer viable. So they ordered parts then those were on backorder, but finally arrived.

I bought a new dryer in Oct 25; April 26 we started having issues with the dryer overheating. The dryer was extremely hot to the touch as were the clothing. Some clothing were even ruined. We filed a claim, tech came out, ordered parts and ‘fixed’ it. Ran a couple cycles and the issue was still ongoing. Called in again, they sent the tech out again, ordered some more parts and still not fixed.

I wouldn’t even give it 1 star- we bought a new refrigerator with the warranty 1 week ago - the icemaker already went out. I spent 4 hours on the phone trying to reach someone - finally got someone and they can have someone out in a week. Do not buy a Whirlpool!

I purchased a Whirlpool refrigerator and paid by far the most I've ever paid! I started having problems very soon after purchase, had it looked at and fixed one problem and the same problems plus 2 more came up. Now it's out of warranty!!

I made the mistake of purchasing a Whirlpool. Refrigerator from Lowe's within the first 3 days, the freezer and the compressor started making noises. I went to Lowe's and Lowe's said they would only accept it back within the first 2 days which I don't understand but so I had three different people come out from Whirlpool, telling me that the racket, the refrigerator makes I eat a freezer and the compressor in the back is normal and sontak took a video of the noise? I don't know what he was going to do with it. But I have spoken to Whirlpool, 3 or 4 times and got absolutely nowhere. These people don't care, they're not interested in their reputation anymore. They are not interested in helping the customers fix the problem.

Wrs3215dhv08 junk. Had it for 3 months and it froze up. Warranty service sent a tech out 4 time and couldnt repair it so Whirlpool replaced it with the same model. Now just over 1 year and this turd is doing the same thing

Updated on 05/30/2026: Here I am again my third refrigerator black orr collections. The first one look like someone dropped it and glued it back together on top. The second all the drawer the wheels were broken. Today after my delivery was 8-10 am they showed up at 2:30pm. I was so pissed I made them undress it in my driveway before even empty my refrigerator. So today I received my third in 2 months a brand new one that I paid $3500.00 for. Look great. Loaded my refrigerator. I came home and now that it's cold the bottom of the freezer has a big cracked and it's noticeable, but you couldn't see it because it was not cold. I can't believe this is what I get. I did my whole kitchen over with the dishwasher, double oven and cooktop with the brass handles that cost more than people diamond rings.

It doesn't make enough ice. I paid $1,200 get on sale and I'm not happy. It's the worst refrigerator I had of my life. I can't believe it doesn't make but six little ice cubes a day. Worst refrigerator. Never recommend this refrigerator anybody. Go spend your money on something else.

Whirlpool DOES NOT STAND BEHIND THEIR PRODUCTS!!! We purchased a refrigerator on 5/13/2024 but did not purchase an "extended warranty" because the Major Appliance Limited Warranty booklet included with the fridge included Years 2 thru 5 for certain components (including the sealed refrigeration system ... includes compressor). The repairman came out and informed us that the compressor was bad. Called Whirlpool and was told that this is not covered for the fridge we purchased. Then why was this booklet in my fridge?? I will be contacting the Appliance Center from which we made the purchase to see if they can help, and contacting our attorney. Unbelievable to me that we spent $1,500 on an appliance and the company will not stand behind their product!

Bought new from Home Depot 3 months ago and still doesn't work. Lost all my frozen food. Whirlpool uses Goodman home solutions for service. Continually cancel appointment and show up late and then when you complain they tell you the date you were given isn't an appointment, it's the date you wanted? The representative told me that date, I didn't request it. I will never do business with Home Depot or Whirlpool again. Worst purchase I ever made.

Complete garbage and terrible customer service. Just got an estimate of over $1000 to repair my Whirlpool refrigerator that is just over a year old and cost over $2000. Their only compensation was to put the repair bill in monthly payments or give me 15% off a new one. I will NEVER buy another Whirlpool anything!

Whirlpool has become one of the most predatory and anti-consumer companies I’ve dealt with, and this experience completely destroyed any trust I had in their brand. I purchased a Whirlpool WRS588FIHB refrigerator in November 2024. Not long after, it developed a serious issue: the refrigerator compartment consistently runs at 40°F and above, which is not safe for food storage. This is not user error or misuse—this is a defective appliance.

Don’t know yet. Compressor is making a high pitched sound driving my husband crazy. Have to check into getting a new one or getting compressor fixed.

I bought a Whirpool part from whirlpool parts but did not open the box or use the product, but I am having a hard time to return it. They said that they will send email to me and give me instructions on where and how to return it, but they did not. Next time I was able to talk to someone, she told me that it now 39 days and they will not refund me my money, but that she will send instructions on how to return it to my email, but she did not. She also told me that she will include their customer service contact email to me but did not. Their dishonesty is astounding and I will not recommend their products to anyone.

Purchased a Whirlpool refrigerator model number WRFF3336SZ in October 2025. We noticed it has not been cooling very well, i.e., milk was cool/not cold. Called Whirlpool because it is still under warranty and a service tech was sent out. Confirmed that the compressor is bad and needs to be replaced. Absolutely unbelievable! It’s just my husband and I and so this refrigerator does not take a beating. We spent over $2200 on this refrigerator six months ago and a major part has already failed. My appliance guy told me that it’s a huge risk to replace a compressor on any refrigerator even a new one because the potential for damage is high as you are unscrewing things that shouldn’t be unscrewed, unsealing areas that shouldn’t be unsealed, etc.

Avoid at all costs! I remember when this was THE brand but not anymore. I bought a washing machine in December 2025. I am currently awaiting a second repair. Their customer service is nonexistent. I've been unable to use the machine for 5 weeks total. As much as I've spent at the laundromat, I'm halfway to purchasing anything but a Whirlpool!

I normally don’t post things like this, but I feel it’s important to share my experience with Whirlpool Corporation so others can make informed decisions. I've had ongoing issues with my Whirlpool gas stove since the time it was installed. While it was under warranty, multiple service calls were made and several parts were replaced—at one point it felt like most of the stove had been rebuilt rather than replaced. Unfortunately, the problems never fully went away.

Phil was professional and friendly discussion went well. Solution replace ice maker again. Very satisfied with service.