Whirlpool Refrigerators Reviews

I purchased a Whirlpool Refrigerator on 01/04/2025. The ice maker stopped working, and the unit wasn't cooling as it should. I called a technician to verify the cause of these problems. The technician verified that the compressor was failing. This will be the last Whirlpool product I will purchase. I have a Whirlpool refrigerator, stove, dishwasher, and microwave. I will start changing out all my Whirlpool products to something more reliable. If you are going to purchase a Whirlpool product. You should think twice before you purchase a Whirlpool product.

We purchased two Whirlpool WRQA59CNKZ refrigerators in December 2023. The design, counter-depth style, and 4-door layout are convenient and help keep food well organized. However, both units experienced interior LED light failure much earlier than expected — one in September 2025 and the other in December 2025. We also own refrigerators from other major brands that have been used 3–5 years without needing LED replacement, so having the same failure occur in both Whirlpool units raised serious concerns for us regarding reliability. While the refrigerator functions well in terms of storage and layout, the premature LED failures are disappointing. We hope Whirlpool can address this recurring issue so that customers can feel more confident in the long-term durability of this product.

The refrigerator itself is fine. The ice maker is a piece of garbage. It constantly gets jammed, makes too much ice, or just stops making ice altogether. For what you pay for a Whirlpool refrigerator you would expect much better quality. The ice maker on ours has been nothing but trouble from the day we brought it home.

I am extremely dissatisfied with Whirlpool products. My washer failed after only 22 months when the agitator completely detached, and Whirlpool support was unhelpful. This follows ongoing issues with my Whirlpool refrigerator, which leaks water and has condensation problems despite never being connected to an ice maker. Two major appliances failing in this way is unacceptable. Whirlpool products have proven unreliable, and I will never purchase from this brand again.

Why are they allowed to make refrigerators.? Never buy a Whirlpool. Matter fact the whole brand should be shut down.... You suck at building electronics. Terrible wasting valuable time. Since your refrigerators suck I assume all your products suck! Samsung for the win.

My fridge went out in 3/2020. I did my search and decided on the model # WRS588FIHW00. I noticed there was a problem with the ice maker spitting out ice on the floor. I read that the problem was fixed. So I went to purchase it from Home Depot. Due to Covid they were out of stock and no idea when they would have one. I waited for them to restock. I finally got it in 2/21. About a year later the icemaker went out. My brother googled and found out a faulty wire on the door. He repaired it. Since then it has broken several times in which he repaired it. This time it broke and only lasted two weeks. A permanent fix would be to replace the door. That can be very expensive.

Worst experience ever in my life, my wife and I are in our 60, live on disability. Bought a refrigerator 4 years ago. Freezer stopped working. Thawed our food. Contacted company and because we didn't buy an extended warranty they won't cover it so we just got stuck. Way to go Whirlpool. Thanks for nothing. Merry Christmas to us. Wish I could have given you a negative 100 star rating.

Worst customer service. Whirlpool product semi automatic is sold with ten years warranty. Very poor quality of product and material worst condition. Customer service Worst service. I brought ACE semi automatic washing machine 2023. Within month motor did not work, registered customer complaint, he told no issue. Subsequently machine did not work, they come change belt, within two years prime motor did not work, the service person without visiting location they asked Rs 4550 for new prime motor. Pl no one to buy this product.

To date, Whirlpool has failed to conduct a proper diagnostic evaluation, failed to honor their warranty obligations, provided conflicting and false information, and engaged in deceptive business practices. The initial qualified Sears technician identified a faulty evaporator fan requiring replacement. Whirlpool has refused to authorize the repair and has instead relied solely on a video clip rather than a professional physical inspection.

I received this refrigerator with my new home earlier this year, and it has been a constant frustration. The right freezer door repeatedly locks after opening and requires excessive force to reopen. A technician even told me that other Whirlpool techs consider this “normal,” which is unacceptable. When I reached back out to Whirlpool for a replacement or to speak with someone higher up, they dismissed my concerns entirely. The interior layout is also extremely limiting. You essentially have to choose between storing wine bottles or basic large items like milk, juice, or water. Even everyday items like maple syrup or Parmesan only fit in awkward spots. It has changed how I shop because I have to plan carefully just to make groceries fit. If you have a larger family or children, this refrigerator is absolutely not a practical choice. I would not recommend it.