Whirlpool Refrigerators Reviews

I purchased a Whirlpool WRX986SIHZ in Jan 2021 as an upgrade to my GE that was over 20 years old. I read the reviews, and everything pointed to this being a good product for the money, so we bought it for $2350 even though that seemed crazy for a refrigerator. In July 2025, the ice maker quit working. I had my local repairman look at it, replace a few parts, and that didn't fix the issue, so he offered to refund all of my parts and labor money. His gesture led me to split the L/M costs, as I thought that was fair. We eventually purchased a stand-alone ice maker to take care of our ice needs but then gave the Whirlpool service man a chance to fix it.

⭐ 1/5 — I will never purchase another Whirlpool appliance. My experience with Whirlpool has been an exhausting, months-long example of how not to handle a customer when something goes wrong. I purchased a Whirlpool range in July 2024. In June 2026, a gas leak was discovered and the gas company disconnected the appliance for safety. From that point forward, getting Whirlpool and its service providers to resolve the situation became incredibly frustrating. Whirlpool initially agreed to cover diagnosis, but getting the appliance properly evaluated became difficult because the gas had been disconnected. Eventually, Whirlpool offered a prorated amount toward a replacement. Unfortunately, the replacement process was just as bad.

20 month old side by side high level Whirlpool fridge died 8 months out of warranty. Repairman misdiagnosed 3 times (meaning it wasn't something obvious) so went in to buy a new fridge (anything but Whirlpool product or it's other companies) and lo and behold another person came into appliance store with exact same story of her nearly 3 yr old Whirlpool fridge dying. Could be a coincidence or maybe it's why Whirlpool only offers a 1 yr warranty.....because their products aren't what they used to be. No more Whirlpool for my family, very very very disappointed with such an expensive fridge....20 months of life.

I purchased a Maytag refrigerator from Home Depot with delivery on July 7th. It is now making a very loud buzzing noise that I can hear throughout my home. Home Depot sent a local appliance tech, and he said there is nothing he can do. HD told me to contact Whirlpool since it is just over 30 days after delivery. Called Whirlpool and they were going to send the same tech. Instead, he called a Whirlpool expert, and they decided it is operating normally. The Whirlpool tech never heard it.

Wanted to give zero like, since no option. Very poor customer support, Broke our washing machine inner rod in the name of maintenance and never replaced. Entire support team, including heads are behaving cheap. Myself and never recommend Whirlpool ever in my life.

When I remodeled my kitchen a year ago, I had always been told that Whirlpool was the best appliance, I am not happy with my choices. I have already had to spend over $500.00 to get my dishwasher repaired and now my refrigerator ice maker has stopped working. I called Whirlpool and they were absolutely no help at all. They were nice in telling me they could not help me. I advise you if you are replacing appliances, maybe GE would be a better fit. Whirlpool has gone to nothing and they won't help you.

Extremely disappointed with Whirlpool appliances. I bought a Whirlpool refrigerator and within the first week, I noticed it was making a loud, unusual noise. I contacted Whirlpool and had someone come out to look at it, only to be told that the noise was “totally normal.” Absolutely not. I know what a refrigerator should sound like, and this was clearly not normal. I kept being told there was nothing wrong and felt completely gaslit when I repeatedly tried to explain that something wasn’t right. Fast-forward four years, and here we are the refrigerator is now going out. The ice maker has never worked properly since we bought it, so I have had to buy bags of ice every single week for years. The refrigerator also shuts off randomly.

We had an issue with our Whirlpool fridge and the team there from the management team right down to the customer service staff Sherry were excellent to deal with. My fridge was fixed with no cost to me. Great products and great people.

Didn't get three years out of my refrigerator. Closed unit apparently leaked coolant and it won't freeze anything. Considering it hasn't been moved around I fell like that has to mean a bad solder or damaged copper from the build. Just disappointed knowing that I went in thinking I was buying better quality with Whirlpool. Even worse I bought two of the exact same model so now I'm just waiting for the other to crash.

I got a double door refrigerator from Whirlpool in May 2020 and in November 2025 the ice maker stop working. Call customer service and a Goodman service tech came and told me that the motor was bad, order a new motor and pay $475.35 for a new motor and he came back and still not working. The model we have is on a class action lawsuits for defective product so the Goodman tech took the motor back and goodman never return the money. I call customer service and they said that there nothing they can do. Bad customer service, bad refrigerators and no ice.

I purchased a Whirlpool French door fridge in June 2026 to replace my four-year-old LG fridge. The Whirlpool is not much better than the LG. The Whirlpool doesn’t keep a consistent safe 35-38 degree temperature. Very disappointing that a brand new $2,000 dollar fridge can’t keep a safe temperature range. The ice maker doesn’t make three pounds of ice in twenty-four hours as advertised. Any brand of fridge nowadays is going to have the same issues and complaints unfortunately, because as consumers we are not paying for quality; we are paying for the technology that is put into today’s refrigerators.

I purchased a Whirlpool French Door refrigerator with an ice dispenser in 2021. The ice machine worked for the first two years and then died. Lowe’s (who I purchased an extended warranty from) sent a technician more than 7 times to my house (each time I have to take off from work) and they have failed to fix it. The last straw was when the technician had me remove most of the food from my refrigerator while he attempted to fix it. Then he cuts himself and bleeds in the refrigerator. I offered him a bandaid immediately after he cut it, but he declined. He couldn’t fix the ice machine and I’m left throwing out the food he may or may not have bleed on. I’m left with a defective refrigerator. I requested a replacement and they just give me the runaround. Deny and Delay!!! I’ll never buy from Whirlpool or Lowe’s again.

Whirlpool Refrigerator WRS335SDHM06 — Ice Maker Control Board Failure (Not the Ice) I purchased a DR Horton new construction home in December 2023 with a Whirlpool WRS335SDHM06 refrigerator. From day one, the refrigerator made a rattling noise. During the first year warranty, I called for service and a technician came out but could not fix the noise — he said it was "normal." It was not normal. After the first year, the ice maker stopped working completely.

I give ZERO stars!!!! I purchased a freezer/refrigerator about two months from Home Depot. It is the worst decision. I have ever made in purchasing a refrigerator. Every day I regret it - it runs very loud and the refrigerator freezes the food on the back of the shelves. If you turn the temperature down the rest of the food will not be kept cold enough. Whirlpool used to be one of the best on the market

Bought a new $2200 Whirlpool fridge approx. 2 years ago now. It broke on month 13 of owning and my only option was to purchase an extended warranty to get it fixed. It took approx. 2 weeks for a tech to come fix it. All good. Broke with the same problem 4 months later, tech replaced the parts again, broke AGAIN 4 months later. Tech has replaced the same parts 3 times. Most recent one was last Thursday, then by Monday morning the fan went out and the fridge wasn’t cooling AGAIN! When I call customer service they said the tech has to deem it unfixable. The tech said he’s not allowed to deem it unfixable if he can replace the parts. As a customer, this fridge is NOT FIXABLE if the same parts are repeatedly breaking. By far one of the worst purchases I’ve ever made. Will never buy whirlpool again and will recommend to anyone I know appliance shopping to avoid whirlpool at all costs.

Updated on 08/05/2026: As a follow up to my review on 7/24/26, on the 28th of July, I receive a generic, boilerplate email from Whirlpool stating that they have not found a service provider in my area. (Bare in mind, there is a service provider in my area as I discussed in my previous post.) At any rate, based on their inability to provide a service provider, "We genuinely care about providing a timely service resolution and request that you contact and select any local service provider of your choice." So according to them, they cannot locate a service provider so they are now requesting that I find one.

Just bought a NEW Whirlpool 36" Standard depth French door, MODEL# WRMF3636SZ. Leaks water from ice dispenser, this is brand new unit, expensive. Had the tech guy come out, yep leaking from icemaker, parts not available!!!! Also Refrigerator does not have adjustable shelving, Water dispenser and ice dispenser are a funky arrangement. Looks like we bought a "DOG"

Whirlpool fridge is a joke. 4k for a fridge that used cheap parts to build. Freezes up regularly since purchased. Whirlpool service tech even said these fridges need a lot of repairs. Purchased from Lowe's about 3 yrs ago. I have an older fridge in the garage for over 18 yrs and has ran perfectly with no maintenance. I will not be purchasing Whirlpool appliances anymore.

I have a 2019 model WRX735SD Whirlpool refrigerator that came with my house. The ice dispenser seems poorly designed as the cubes block up the dispenser chute regularly when they come out in double and triple widths, failing to be broken apart before being sent down the chute. It usually ends up with ice cubes and chips on the floor as they overflow the glass once the blockage is freed up and come avalanching out. Surely your engineers can do better! So far the refrigerator operates well.

Refrigerator has been fine for the last 8 years. Ice maker is terrible. Has been repaired 4 times and likely has been fully functional 10% of the time. The last time, I ordered parts and replaced it myself, failed (freezes up and cannot even be removed) in weeks. Is not now working. The only functionality I get is turning it off. Letting it evaporate over weeks, then loading it with bagged ice weekly, as the dispenser continues to work.

One of the worst service. Never get in to the trap of this company or any of the salespersons. My fridge was not working. After registering complaint, next day their technician visited and told 2 parts need to be changed which will cost around 5000 Rs. He also told from their office the concerned employee will contact and in 3 days they will come and replace the parts. On 4th day as there was no feedback I contacted the customer service and understood in their system the issue is closed. It's the 5th day no service, no contact and the customer care executives are so unfriendly and rude behaviour. Never ever buy from this third rate, unprofessional, unethical and primitive service provider.

We bought a deep freezer 2.5 years ago and it stopped working while we were away on vacation. We lost most of the food that was in the freezer ($$$) and even though it's clearly the compressor that failed, this is excluded from the sealed system warranty that is on other models for up to 5 years. Our only option is to pay half of what we originally paid to repair it ($450+, Whirlpool's offer) or buy a new one. Keep in mind, freezers like this should last at least 10 years.

We purchased model WRX986SIHZ02 in 2020 at Lowes. And now in its 6th year, the ice maker is broken and doesn't produce ice. Also, the temps for both the top and bottom freezer fluctuate drastically. We called Whirlpool, and after a 30-minute wait (meaning people are constantly calling with problems), they had no solution other than to buy a new one at a discount. Keep in mind this appliance is supposed to last 10-20 years! Never again, Whirlpool!

I had purchased a Whirlpool refrigerator in August of last year from Costco. By February the icemaker had stopped working and the freezer was going out. By April 1st the Refrigerator was done. Scheduled appointment to repair and obviously you must work around their schedule as they will not work around yours. So finally we get a tech from Whirlpool's service provider and they inform us that everything must be replaced internally. Turns out it had been leaking freon into the house slowly and the system is no longer viable. So they ordered parts then those were on backorder, but finally arrived.

I bought a new dryer in Oct 25; April 26 we started having issues with the dryer overheating. The dryer was extremely hot to the touch as were the clothing. Some clothing were even ruined. We filed a claim, tech came out, ordered parts and ‘fixed’ it. Ran a couple cycles and the issue was still ongoing. Called in again, they sent the tech out again, ordered some more parts and still not fixed.

I wouldn’t even give it 1 star- we bought a new refrigerator with the warranty 1 week ago - the icemaker already went out. I spent 4 hours on the phone trying to reach someone - finally got someone and they can have someone out in a week. Do not buy a Whirlpool!

I purchased a Whirlpool refrigerator and paid by far the most I've ever paid! I started having problems very soon after purchase, had it looked at and fixed one problem and the same problems plus 2 more came up. Now it's out of warranty!!

I made the mistake of purchasing a Whirlpool. Refrigerator from Lowe's within the first 3 days, the freezer and the compressor started making noises. I went to Lowe's and Lowe's said they would only accept it back within the first 2 days which I don't understand but so I had three different people come out from Whirlpool, telling me that the racket, the refrigerator makes I eat a freezer and the compressor in the back is normal and sontak took a video of the noise? I don't know what he was going to do with it. But I have spoken to Whirlpool, 3 or 4 times and got absolutely nowhere. These people don't care, they're not interested in their reputation anymore. They are not interested in helping the customers fix the problem.

Wrs3215dhv08 junk. Had it for 3 months and it froze up. Warranty service sent a tech out 4 time and couldnt repair it so Whirlpool replaced it with the same model. Now just over 1 year and this turd is doing the same thing

Updated on 05/30/2026: Here I am again my third refrigerator black orr collections. The first one look like someone dropped it and glued it back together on top. The second all the drawer the wheels were broken. Today after my delivery was 8-10 am they showed up at 2:30pm. I was so pissed I made them undress it in my driveway before even empty my refrigerator. So today I received my third in 2 months a brand new one that I paid $3500.00 for. Look great. Loaded my refrigerator. I came home and now that it's cold the bottom of the freezer has a big cracked and it's noticeable, but you couldn't see it because it was not cold. I can't believe this is what I get. I did my whole kitchen over with the dishwasher, double oven and cooktop with the brass handles that cost more than people diamond rings.

It doesn't make enough ice. I paid $1,200 get on sale and I'm not happy. It's the worst refrigerator I had of my life. I can't believe it doesn't make but six little ice cubes a day. Worst refrigerator. Never recommend this refrigerator anybody. Go spend your money on something else.

Whirlpool DOES NOT STAND BEHIND THEIR PRODUCTS!!! We purchased a refrigerator on 5/13/2024 but did not purchase an "extended warranty" because the Major Appliance Limited Warranty booklet included with the fridge included Years 2 thru 5 for certain components (including the sealed refrigeration system ... includes compressor). The repairman came out and informed us that the compressor was bad. Called Whirlpool and was told that this is not covered for the fridge we purchased. Then why was this booklet in my fridge?? I will be contacting the Appliance Center from which we made the purchase to see if they can help, and contacting our attorney. Unbelievable to me that we spent $1,500 on an appliance and the company will not stand behind their product!

Bought new from Home Depot 3 months ago and still doesn't work. Lost all my frozen food. Whirlpool uses Goodman home solutions for service. Continually cancel appointment and show up late and then when you complain they tell you the date you were given isn't an appointment, it's the date you wanted? The representative told me that date, I didn't request it. I will never do business with Home Depot or Whirlpool again. Worst purchase I ever made.

Complete garbage and terrible customer service. Just got an estimate of over $1000 to repair my Whirlpool refrigerator that is just over a year old and cost over $2000. Their only compensation was to put the repair bill in monthly payments or give me 15% off a new one. I will NEVER buy another Whirlpool anything!

Whirlpool has become one of the most predatory and anti-consumer companies I’ve dealt with, and this experience completely destroyed any trust I had in their brand. I purchased a Whirlpool WRS588FIHB refrigerator in November 2024. Not long after, it developed a serious issue: the refrigerator compartment consistently runs at 40°F and above, which is not safe for food storage. This is not user error or misuse—this is a defective appliance.

Don’t know yet. Compressor is making a high pitched sound driving my husband crazy. Have to check into getting a new one or getting compressor fixed.

I bought a Whirpool part from whirlpool parts but did not open the box or use the product, but I am having a hard time to return it. They said that they will send email to me and give me instructions on where and how to return it, but they did not. Next time I was able to talk to someone, she told me that it now 39 days and they will not refund me my money, but that she will send instructions on how to return it to my email, but she did not. She also told me that she will include their customer service contact email to me but did not. Their dishonesty is astounding and I will not recommend their products to anyone.

Purchased a Whirlpool refrigerator model number WRFF3336SZ in October 2025. We noticed it has not been cooling very well, i.e., milk was cool/not cold. Called Whirlpool because it is still under warranty and a service tech was sent out. Confirmed that the compressor is bad and needs to be replaced. Absolutely unbelievable! It’s just my husband and I and so this refrigerator does not take a beating. We spent over $2200 on this refrigerator six months ago and a major part has already failed. My appliance guy told me that it’s a huge risk to replace a compressor on any refrigerator even a new one because the potential for damage is high as you are unscrewing things that shouldn’t be unscrewed, unsealing areas that shouldn’t be unsealed, etc.

Avoid at all costs! I remember when this was THE brand but not anymore. I bought a washing machine in December 2025. I am currently awaiting a second repair. Their customer service is nonexistent. I've been unable to use the machine for 5 weeks total. As much as I've spent at the laundromat, I'm halfway to purchasing anything but a Whirlpool!

I normally don’t post things like this, but I feel it’s important to share my experience with Whirlpool Corporation so others can make informed decisions. I've had ongoing issues with my Whirlpool gas stove since the time it was installed. While it was under warranty, multiple service calls were made and several parts were replaced—at one point it felt like most of the stove had been rebuilt rather than replaced. Unfortunately, the problems never fully went away.