Whirlpool Refrigerators Reviews

Fridge purchased new only 3 months ago already totally dead. Whirlpool says the best they can do is have someone look at it in a week. No telling how long it will take to repair. This is what American product and service has become. What a joke.

Purchased a Whirlpool refrigerator from Lowes. It was delivered with a dent in the door. Instead of replacing the refrigerator, Lowes only replaced the door (retail stores are only liable for the first 48 hours of the sale so the longer they can put you off they will to make it the mfg fault.) We tried following the rules and now we have a non-working ice maker on our 1800.00 refrigerator. Now after 3 door replacements, the icemaker still does not work. Whirlpools sent the repairman twice to fix and replace the door. The new doors do not seal properly (and won't). The repairman advised - Whirlpool will not replace the refrigerator if there is something wrong, they will continue to try to have it repaired.

Bought a brand new Whirlpool refrigerator. This fridgeis not even 2 year old yet and the above top light inside the refrigerator part went very dim, needs to be changed. My husband couldn't figure out how to get cover off to see what kind of led bulb we needed to replace, so we called whirlpool and they advised us we couldn't change or get replacement bulbs. They said we would have to call and pay for someone to come out and change the bulb. So my husband said, just tell me how to get the cover off and I will buy the bulb myself. They said, "No you can't buy the bulbs yourself. You can only call a serviceman out, they are the only ones who can get them!" What a rip off!!

Well folks never I repeat never get a warranty for your appliances through Whirlpool Services plans. AIG is their agent. Their representatives could not care if your appliances have been broken for weeks or months. Our fridge has been worked on by Appliance Care of TX. San Antonio and their repair techs have been less than ... going to be nice here. Whirlpool/AIG would rather pay a service company 5 times the cost of an appliances rather call it quits and issue the consumer a check. As I stated at the start do not use this company if you have a choice. I will never purchase another warranty using AIG as the servicing agent.

I bought a Whirlpool refrigerator in 2019 and it failed in 2023. The repair costs were too high so I bought a new refrigerator. Whirlpool rejected three of my negative reviews for not meeting their website standards. They must only want positive reviews.

I purchased a new home in November 2022 with new Whirlpool refrigerator. Freezer stopped working in April 2023 and Whirlpool will not replace it. So far have sent two different maintenance companies to repair and after each company order different parts the freezer still doesn’t work & it’s October. At this time, Whirlpool will not return my phone calls nor fix or replace my freezer. I had to go buy deep freezer. I’m currently in contact with an attorney to assist me in getting me a new freezer in which I’m entitled to and mind you this is all under warranty. I would not recommend this company.

Purchased top of the line model WRF954CIHZ French Door refrigerator. In three years time have had numerous quality issues, cracked bins and repeated door gasket failures due to poor design. Most recent door gasket replacement lasted 8 months. Part is under warranty but labor and trip call is not. Reached out to customer assistance and they only offered discount on purchase of a new one. Very poor customer service. Buyer beware.

I bought a Whirlpool refrigerator on 04/17/2019 and after two years it was giving me problems. The refrigerator is not cooling down when the freezer is frozen. I have to defrost the freezer for two hours so that the refrigerator will work. Very poor quality.

I've had Whirlpool products for years and never had a problem until....This one. The refrigerator section is set at 30 however it intermittently freezes the foods inside. Almond milk, broth, carrots, veggies. I don't see any vents to see if they are blocked. I move food around and after a one week it defrosts, leaving a mushy mess of vegetables/fruits. It's out of warranty so I called my home warranty company and they said they see this a lot. Nothing they can do. They did reset it and it took a week to go back to normal.

The design of this fridge is a 0/10 AND all the baskets that hold the condiments off to the side of this ridiculous fridge are constantly cracking and falling apart. They cost quite a bit to replace and after about 6 months they suddenly crack and fall apart again. I'm spending unnecessary money on this piece of crap constantly. It's a mega rip off and Whirlpool should be ASHAMED of themselves selling people this garbage. It's completely unethical. I will never purchase another Whirlpool anything as long as I live. EVER AGAIN!!!!