Whirlpool Refrigerators Reviews

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, that's what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmother's old fridge that still runs, keep it!

Don't buy their produce!!! My refrigerators bought in January 2017 and just use 9 months. It breaks and repairs 3 months. It cannot repair and Whirlpool will refund for me, but I wait long time and no any answer. I try to call Whirlpool customer service. Their staff hold me long time and tell me they will be call back... Oh my God!!! I left my refrigerators 3 months ago. Whirlpool did not care the customer. Terrible company!!!

I purchased a Whirlpool refrigerator in 2014. It is a side by side with ice maker in the door. About 8 month ago the ice machine stopped working. I called an appliance repair center and they diagnosed the problem as being the control board for the ice machine. After only 3 years this stopped working? I gave them to OK to fix it. A few days later I was informed that the part is on backorder for a few months. Well a few months has become 6 months and no part is available. I contacted Whirlpool and they called me and promised a solution, but then they never contacted me again. So it is almost 7 months later and I still have no ice. How can a relatively newer product break down and then not have a part available? Whirlpool absolutely does NOT care about their customers and does NOT back their products. Stay away at all costs.

The refrigerator door stopped sealing after a year. Ice maker also works intermittently. I will not purchase another whirlpool unless the quality improves.

It's a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isn't long enough to stay put. The Veg filter in the back came broke so it doesn't stay on. Just upset to pay that much and have a really cheap product.

It is 12 yrs. Efficient, consistent cooling if you clean the cooling grid on front underside. Don't overload the freezer or drain tube will freeze and need to be thawed.

I have replaced the damper control unit three times the last three years. The part begins to fail after nine months in used. The temperature becomes too cold in the refrigerator and the food started frozen because the damper door won't closed as cold air flows from freezer to the refrigerator. It adds to the displeasure that Whirlpool is not taking care of the shipping cost even the part is under warranty.

I purchased cash for our new house and we notice a couple of times the freezer would start to thaw and the light bulb would freeze up. It has been ok for a while now.

32 years and still going! Can’t beat that! Double wide frost free. Been great! Will buy another Whirlpool when time comes. Just hope the company hasn’t changed for the worse.

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

Pleased with product, its looks and cost. Have owned it for 5 years. Never had any problems with it. Only issue is stainless steel front shows handprints had to be cleaned frequently.

Have had it replaced. It is not a great value. Need one with freezer on the bottom. Will buy another brand. Not 2 years old making noise and it sounds like someone pounding on the side after the doors are open. This is a side by side fridge and has space but I question when this will go out.

Will never buy another Whirlpool/GE product again. Nothing but problems. Paid $1700 for a Whirlpool/goldstar refrigerator 2 years ago. Problems from the start with slide-out shelf cracking, evaporator fan burnt out within 2 years, digital display cannot read anymore. Now have another problem again - not cooling. Going to the trash. No wonder your stock price have dropped. I would sell off to. Whirlpool/GE have been going down hill for the last 5 years. Maybe more. Cheap products, do reflect, it just a matter of time, I would think you would address these issues in your product line, but it show's your company is all about profits instead of quality of products. Keep going like you are, and you will be bankrupt. Cheap overpriced and nothing but junk in any products you manufacture.

The ice maker stop working and repairman said I need a new motor. Couldn't afford it so I just use ice trays. I will be another on soon but you love the size.

I have always used Whirlpool products and have grown up with them. From washing machines to dishwashers. Not only is it made in the USA but it's reliable. The only problem is space and it can do with more freezer space. Other than that it's a great refrigerator.

Love the size. We got the 28 cu ft with the drawer. I love the drawer for cold drinks and lunch meat, cheese, etc. Unlike previous refrigerators I never seem to run out of room. The bottom freezer has 2 drawers and is easy to organize.

We bought a new house and the choice given to us was Whirlpool. After the first year in the house we had a $300 repair. The control panel inside the fridge went. Pretty poor performance.

I bought a Whirlpool refrigerator because it was the lowest priced model that offered a bottom freezer compartment and fit into our available space in the kitchen. We also want a white coloured appliance. One thing we never noticed until set up at home was that there were no ice making trays nor an ice bin. We have had the fridge for five years with no problems. It is quite noisy when running.

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

This refrigerator well paid for itself. I had over 25 years and it was still in good working condition. I had to leave it behind. I moved to a place where fridge was already. I hated to leave it behind. ‘twas offered to Goodwill but they never answered the phone for it. I surely hope someone got it.

I owned a Whirlpool refrigerator for over 16 years and never had a problem. Purchased a new one about 21/2 years ago only because I moved and the size didn’t fit. Love my Whirlpool refrigerator. No complaints.

It's a very good one, it kept my stuff cold, and fresh when my other fridge went on the Fritz, but only one problem, and that is, it has glass shelves and if you have kids, it’s hard to keep clean!

My wife and I tried to buy a Whirlpool refrigerator and when dealing with their customer it seemed like the left hand didn't know what the right hand was doing. My wife and I were really disappointed being that these refrigerators are supposedly made in America; that's why we wanted a Whirlpool; but we would never buy a Whirlpool now because of the way we were treated also. Sincerely unhappy with our experience!

I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

Our less than 3 year old Whirlpool Gold Series 3-door refrigerator (WRF989SDAM00) went up 2 days before Christmas (12/22/17). Service guy looked at it and explained that the compressor was going. We lost food in the freezer since that was the first to lose cooling. We were told the parts alone would be over $600 not including labor, which could be just as much -- the actual repair ticket states "a blockage in the cooling lines, needs Sealed System Repair."

We are having our second major issue with our Whirlpool Refrigerator Model WRF757SDEM but unfortunately at 1-1/2 years old, it is out of warranty. Although the certified repairman says that the issue with the thermostat is a known issue and the company created a whole new part to fix the problem, there is no recall. Customer service was lousy. They deny any know issue (again, they created a new part they will sell us to fix the issue) and they mocked us for not buying their warranty after having the first problems with their fridge. This new problem will cost over $300 to fix. Why is there no recall if they knew about the issue?

I will make this short. If there was a part that could break on my Whirlpool fridge, it broke. Whirlpool's 3rd party repair company (Flamingo Appliance Services, who are awful themselves) was at my home countless times. This last time, they were replacing the same malfunctioning part for the THIRD TIME. The Flamingo technician (Nicholas) "insured me" that the issues were not related, despite the same exact part being replaced 3 times. I told him that I believed that was a dishonest statement, and he left the fridge un-repaired. Now Whirlpool nor Flamingo will help, and I am stuck with a non-functional fridge, and small children at home. Whirlpool and Flamingo represent everything I despise, have zero integrity, and are a reading on the barometer of where our country is headed.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just don't lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Please contact me if a class action Lawsuit has been filed for I am one of those who spent close to 3,000.00 for a lemon and to get the runaround. I spent every penny I earned to buy a long lasting fridge (Whirlpool Gold Series) only to have a headache ever since I bought it. Only owning a year the freezer went out, yes I had to endure the loud noise, no ice. Then the thing would spoil my milk and ham making my stomach to be sick. The temp is 60•. The people that Whirlpool sends out are in cahoots. Told me my compressor is out and I just heard it kick on. We are currently using refrigerator we brought out of the travel trailer kitchen because this thing sucked out all my money.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

Just like many before me... Renovated my kitchen. Had my model WRF767SDEM purchased from Lowe's (not much help either) in my garage for 2 month before plug in. After 3 months upper part did not cool, lost food to spoil. Call WP. Tech came. It took 3 wks for part to be replaced and worked for a month. Now we are waiting for a new part to arrive for the second time > Tech Stated "it is a known design defect issue by Whirpool." (But units still being sold everywhere.) WP Should recall this units and stop selling them!! IT IS A LEMON FRIDGE. Do not buy!!! I wish a law firm read all of these complains and make this a class action suit out of this, It will be the only way Whirpool can be held responsible to Us the consumer!! Yes I am mad after $2600 wasted on a POS fridge and a deplorable customer service!!

Purchased this 27 cubic ft French door bottom freezer fridge (WRF757SDEM01) in Sep 2016. Approximately 8 months after, fridge stopped cooling. Called Whirlpool for service diagnosis since fridge was still under warranty. Service tech stated coils were freezing over due to part malfunction and part needed to be replaced and ordered. He provided me with a temporary fix by defrosting all the ice from the coils since the part would take approximately two weeks to come in. I spent an entire day of annual leave from my place of employment for this service call!!! New part was replaced and fridge was cooling like it was supposed to.

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasn't cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesn't work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still don't work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since I've had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.

This is a good customer service (CS) review. Whirlpool knows about the defect and continues to distribute the fridge this way. We have a Whirlpool model #WRF757SDEM01 we purchased this year (2017). We love the size and the fact that the ice bin is in the door and takes up very little room. Our only complaint prior to this issue was the ice and water do not always come out gracefully. So we were happy overall till a large block of ice formed in the back of the fridge. My original call to CS was great. They did not ask me a bunch of stupid questions, just said that should not be happening and scheduled a service call.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.

I've had my Whirlpool refrigerator for 6 months and since then I've had it serviced 7 TIMES! I'm a person who works so every time my fridge breaks down I have to take time off from work to wait around on a tech. I just called Whirlpool to see if they can switch my fridge out and they said NO! All they can offer me is a $50 check and have a different company come out and check my fridge. I'm SO UPSET AND DISAPPOINTED! I remember when I was a little girl my parents and grandparents would talk about how good Whirlpool was and I was so excited when I moved into my first brand new house 6 months ago. It had all brand new Whirlpool appliances but now I think they are a piece of crap because to top it all off my microwave broke down 3 months after I moved in and I waited over a month from the time I reported it to have the tech come out and replace it. I don't recommend ANYONE buy this brand!

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

We have a large family so when we needed a new refrigerator we found this very large unit (Whirlpool 32 cu). About this unit, it's not really all that wide, but it is very deep. Lowe's didn't have a model on the floor but we went by photos. Also the salesman showed us a smaller version of this unit and we were impressed with the design. However unlike the unit we saw the shelves aren't adjustable. They are preset. Also the ice maker on top is very small and makes ice very slowly. The freezer section ice maker is much larger.

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

Do not waste your valuable dollars on this refrigerator. Not even 5 years old and have had nothing but issues with this fridge. The ice maker quit a few months ago, started leaking water from somewhere behind the wall panels and now the freezer door is frozen shut and the refrigerator section is warmer than the outside air. Did I mention that this refrigerator isn't even 5 years old yet? A piece of junk is a piece of junk and this fridge is a piece of junk!!!

2 TOP of the line fridges in 3 years!!! First replaced by company CO after I contacted him with outrage as fridge was nonrepairable at 1.2 years of life. Second diagnosed with similar same issue less than 2 years later on same model fridge. This is a rip-off from the company, absolute nonsense that fridge lasts on average 1.5 years with the price sticker over 2500$... Someone should put them out of business!!! This is scam not fridge!!! Stay away from this company, they are not what they use to be, NAME AND QUALITY IS GONE.

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says it's "normal" for this model and calls to Whirlpool customer service say "just live with it." Hard to believe Whirlpool considers this acceptable performance in a new model.

Model # WRF990SLAM00 Ser# K23919328 - It should be possible to rate this piece of junk zero stars!! Purchased on Feb 2013, it is driving me and my wife insane. It is noisy compressor wise all the time (Our kitchen and living room in the townhouse are one room). The problems started after the hurricane in 2016 killed our power for three days. I had to shut the refrigerator down to manually defrost the freezer section because the fan on the fan-coil was hitting a huge accumulation of ice. Then the weird blackouts started approx once per month where the panel light as well as the interior lights went on and off every minute with that dreadful BEEP. This went on for over 24 hrs and made living in the same room HELL. The beep and three clicks happen every minute and the cooling is none.

My husband and I remodeled our home and needed a new refrigerator... I wanted to try a Samsung, but after exhaustive research on my husband's part, he insisted we purchase a Whirlpool fridge... From the get go, I have regretted that decision. The main reason being the door on the L side of the fridge does not close completely. Sure, it alarms for a time, but what about all the times I close the door and leave the house. I have had to dispose of more groceries than I care to think about... Never again will I purchase anything by Whirlpool!

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to "burn it in" fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but "might have went away due to is impaired smelling ability". I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up.

Whirlpool WRF992FIFM00 - Purchased new April 2017. It's October now. Service has been called 7 times so far. Ice maker has not worked since day 1. Fridge leaked all over the interior around the third month. Compressor went out in 5th month. Compressor replaced 2x so far. Every component piece was replaced on 5th month. Still no ice. As I write this compressor getting ready to go out yet again. Paid almost $3000 for this piece of crap. On first name basis with technician. He tells me that his guys work on this particular refrigerator CONSTANTLY. So far I have lost over $1700 in food and wages (leaving work to meet technician). Currently battling Whirlpool. My next step will be legal action if they do not refund or replace this stainless piece of garbage.

Purchased 4 years ago. The light has gone out in the Refrigerator (Mod. WRS325FDAM) and instead of a normal bulb which could be purchased and changed the part looks like the circuit board of a radio or cell phone. Checking on the art I was quoted a price of $178.00. This is just the part... Have no idea how much it will cost for the labor to install the part. Will most likely be another $150.00 or so. Over $300.00 for a light, how can this be? Would not recommend Whirlpool Appliances to my worst enemy!!!

I hope this review makes it to the president of Whirlpool! My husband and I built our first home and finally moved into it on April 22, 2017. We saved everywhere we could and I did my best to research my appliances. I was so excited to buy a BIG refrigerator for our family of five, (3 are hungry teenagers!) after years of using a smaller side-by-side. We went with the 31.5-cu ft French door/drawer with dual icemakers, model #WRF993FIFM. The original price was $3,599 but we got it on sale for $2,298 at Home Depot. After only 5 months it stopped cooling! I woke up one morning to find a fridge full of spoiled food!! After waiting 3 weeks I had 2 different repairmen come out and have been told that it is un-repairable due to two parts that are needed, one of which is on back order indefinitely. I've called Whirlpool numerous times and only get the run around and "I'm sorry mam we can't do anything else".

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I don't know what to do.

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.

Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldn't believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.

Wish there was a no stars. This is the second refrigerator in 3 yrs or less. Had first one for less than 8 months before it stopped working. Needed to be replaced and now second one made it a little over a year and now just stopped working. Washers were also garbage and I’ve been slowly buying all new appliances with other brands. I’ll never buy a single Whirlpool product ever again.

We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Here's our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.

Dream layout in our 5 door $3000 Whirlpool WRV986FDEM01. Leak within first year fixed by Whirlpool sent repair person. Fridge temp runs in the low 40s, freezer 0 to 20 above. Up and down. Control board just replaced. First company contacted by Lowe's, repairman never showed. Called late. Asked the symptoms. Said he couldn't fix it. Never came down. Second company seems conscientious. We will see if the repair holds. Always buy an extended warranty. Want to add. Based on our experience with our Whirlpool Cabrio washer, Square Trade, though more expensive seems to be the best at their warranty. The rep asked questions, ordered a large part, delivered next day. We called repair service, they came down immediately. From broken to fixed in under 3 days. Their negative. More expensive. Maybe a shorter warranty window. When the paid repair cost equal the original cost of the appliance, the warranty is over.

I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months. During that time I have had 7 repair issues. Each of the past ones took at least two weeks to repair. This past repair has to be redone because the new parts are also bad. The part is now on factory backorder. It will be at least two months for this to be repaired. Whirlpool says it's too bad, we just have to deal with being without a working refrigerator for months. Do not buy this product!!! The warranty only means that you are forced to wait months for repairs. They will not replace, refund, or even extend the warranty for all this downtime. You have no recourse with the company.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Don't reduce cost at the cost of your customer base. It is amazing we're to the point where we can no longer compete with China in quality.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. I've used the products Whirlpool has suggested and the rust continues to appear. Lowe's extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say it's due to the coastal area where I live and that they can't do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

My Whirlpool "Gold", French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to "cool", was bad. It's going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that they'd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA.

11 months after I bought the fridge it started acting up. I paid 1900 for this thing. The temp kept getting warmer and the ice maker quit working. I had to pay for a service plan. I'll never buy a piece of junk Whirlpool product in my life again and ill broadcast their poor quality to everybody in my 5000 congregation. I work to save up to buy this product and its junk. I'll end donating it. I'm very upset at this junk product produced by Whirlpool.

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seal's material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

Because of my kitchen cabinets, the only refrigerator with as much storage capacity (cu ft) as my old one was what seemed to be an almost identical Whirlpool, with the only exception being a slight difference in the ice maker. But this one is a disaster. The water/ice dispenser has been changed to one with one space only for your container. The water that comes out is warm, because the routing of the tube has been changed and it no longer goes through the chilled refrigerator space; the ice pours out so hard that usually half of it lands on the floor.

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

Purchased fridge in November. Broke 1st time in May. Design defect that Whirlpool knew about. "Repair" was to move a part called a thermistor farther away from where ice was building up. Broke again in July. Called for service July 28th. It's now Aug 23rd. Was just told by repair service parts might be in Sept 15th. Had to throw food away twice, missed work 5 times for service calls. Repair company & Whirlpool have done nothing but lie to me. All Whirlpool offered was a $150.00 inconvenience fee. Not even close to what I've lost. Never even received that & now they won't return calls. Talked to 5 different people at Whirlpool, including "supervisors". All said they would call me back, but didn't. Keep leaving messages & they just ignore & don't call back. Still no fridge. Want my money back or a new fridge at this point.

I bought a Whirlpool model # WRF757SDEM. It has failed twice in 7 months. The top's temperature hovers at 54 degrees Fahrenheit. The freezer works fine. I had a whirlpool fridge for 10 years before I bought this one and never had trouble with it. This particular model seems to have a design flaws according to other reviews I saw on this site that read similar to mine. We are waiting on parts. This is the second time in 6-7 weeks that it breaks down.

Purchased Beverage Center WHB36S. Terrible use and care guide as instructions say just touch arrows to set temperature. Tried that and nothing happened. Called customer service and was told you had to hold arrow key in for several seconds upon which temperature light starts blinking then click set button one click for each degree you want up or down Celsius. Was told temperature light would automatically switch back to Fahrenheit once desired Celsius was reached. Not true. Called again (on hold for another long period). Told I would get a call back in 15-30 minutes. 5 hours no call back so called them again. Was told to switch to Fahrenheit. Hold the up button in until temperature light switches. Ok that worked. NOTHING in instruction manual to guide on this. Took 3 calls all with long holds to get resolved. How do companies like this stay in business?

I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and I'm having a lot of problems with the freezer and the ice maker isn't working at all. I've been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people don't buy fridges from Whirlpool and don't waste your money.

WRF993FIFM00 refrigerator is a LEMON - I bought my $3000 refrigerator just after Christmas. In seven months, it has failed three times and I have been without a refrigerator for a cumulative 7 weeks so far. Each time it failed, I lost all my food, (but not until after we'd been eating compromised food). If you buy a fridge, I strongly recommend getting a thermometer, because we learned the hard way that these Whirlpool units can just stop cooling properly and you won't necessarily notice that it is above the FDA's recommendations for food storage. Anyway, after each call they will make an appointment a week or two out for a tech to come out, who then orders the parts that take weeks to come in.

Absolute garbage!!! French door refrig/bottom freezer. Too much to go into. This is by far the worst product that I have EVER purchased in my life. If I was strong enough to lift this piece of ** over my head I would carry it into the corporate headquarters of these money grabbing dirt balls and throw it through the CEO's door. Amend that: I would locate "customer service" and consider them bowling pins. What a bummer; how far we have fallen!!!

If you are on this website, keep reading. You will definitely find many people that have your same problem. We purchased our refrigerator 5 years ago. Since then we have had a leak inside of it which is gradually forming mold that I have to cleanup. The ice maker and water dispenser do not function for months at a time. I just purchased 2 drawers for the same reason as the review on May 5, 2016. The tabs break off of the front panels and the panel falls off of the drawers. There's no way to pull them out. We paid over $200.00 for two drawers!

Bought a Whirlpool Model WRF560SMYB04 on May 20, 2015. In less than 6 months the ice maker literally fell off its mount and sprayed water everywhere. It was remounted under warranty. A couple of months later the ice maker had to be replaced as it quit working. Since May 2016 I have paid for 3 service calls to have the ice maker reinstalled as it keeps falling from where it is mounted. I contacted Whirlpool and they basically told me to take a hike since it is out of warranty... did not get the extended plan. The technician says it is a totally faulty design which is why it keeps falling. It fell again yesterday. So I will get rid of this POS and buy an LG with extended warranty. Never again will I own a Whirlpool appliance.

It has been a rude awakening, that Whirlpool is a substandard company. I have gone through 3 refrigerators under the label Kenmore, Whirlpool & 2 1/2 days ago Maytag. I purchased a Maytag 9 years ago and it is still working fine, and even cools a bit too much. Now mentioned labels are under Whirlpool; Since Whirlpool bought out Maytag in 2006, Whirlpool turned Maytag into a sub standard product company. They are spuming refrigerators with defective thermostats. Just think of it, I am one customer that have had the same issue with 3 REFRIGERATORS UNDER 3 LABELS MANUFACTURED THE WHIRLPOOL. I just called Maytag, and when I tried to make sense of the name of either Daren, Karen or Taren, ** hung up on me. I then called Home Depot online major appliances & ended transferring me to WHIRLPOOL!

We purchased the unit in March, by April it wasn't cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I don't have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was "Did you get the extended warranty?" Why would they ask, sounds as if they don't trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been nothing but trouble. I've had service companies out 6 different times. The doors never lined up or closed properly from day one. The final and last attempt to fix was putting caulk in the seal of the doors!! Left door does not seal properly and moisture builds up on inside. I requested several times for a new one and Whirlpool refused. Also purchased microwave, stove and dishwasher. Microwave went out 6 months after using it. They had to replace a major part. At least they did this at no charge. Just the hassle of having to be home 2 times to meet service tech. WILL NEVER purchase Whirlpool appliances again. I've been using them for in all my homes in the past. STAY AWAY from this model.

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want "one more" test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with "tests", and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

Worst refrigerator (French Door Refrigerator WRF989SDAB00) ever! Even though this Technical Service Pointer was issued, it takes forever to get any satisfaction from Whirlpool. They were not pleasant to deal with when calling the Whirlpool Corporation. I had to research the problem while on the phone with their service representatives. The technician arrives and confirms that the evaporator in the fresh food section is indeed the problem but then it takes days for the parts to come in and then another appointment will be scheduled. Whirlpool does not provide good customer service. A refrigerator should last more than three years. Very disappointed and would never recommend Whirlpool to anyone.

I purchase Whirlpool refrigerator. After a year it has done nothing but give me problems. Thank God I purchase insurance for repairs. I had the refrigerator fix over 3 times. First the water and ice wasn't working so the filter had to be change. Then the ice was made and my refrigerator start leaking. The repair guy stated the fan and something else is not working. I am a single mother struggling and to spend over a 1000 dollars for a refrigerator that does nothing but give me trouble. I am totally unhappy with this product.

We purchased our refrigerator new in 2014. After only 4 years and taking meticulous care of our Whirlpool Top Mount Refrigerator, the temperature regulator stopped working - and the condenser fan rang constantly. The refrigerator couldn't get below 50, and the freezer vacillated between 17 and 30 degrees. We live in a somewhat remote area and could not find an appliance repair person to look at it. So we had to purchase a new appliance. Needless to say we did not choose Whirlpool!

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

I purchased Whirlpool refrigerator WRF992FIFM00. On December 2016. It was cost $3400 but it stopped working after 6 months. I called Whirlpool for service. Technician came. Diagnosed it and he said he needs two parts but parts are not available. So he asked me call Whirlpool for help. I did call Whirlpool three times and the problem can't be solve. Whirlpool told me have to wait at least 10 days so they locate the parts so they can send out to Whirlpool contractor for repair. They don't have another solution rather than I have to wait until parts have available. I have to thrown all my food and I live without refrigerator. So what the point I need purchase extension warranty if they don't have parts to repair. I would not recommend anyone to purchase appliance from Whirlpool.

Then, a few months after owning the fridge, I notice rust spots on the bottom drawer. I called the company and a rep told me to buy dishwasher cleaner and a magic eraser and use that to scrub the rust off. She insisted that it must be near humidity. I explained that my GE stove and dishwasher, along with other stainless steel in my kitchen have never rusted. The Whirlpool company provided no help whatsoever and does not back up their warranty. I would never purchase another Whirlpool appliance after this experience. Now I am stuck with a fridge that has rust stains and a broken door.

We are now on our 2nd ice maker, 2 drawer refrigerator, which was not under manufacturer warranty and it appears we are going for a 3rd!!! Obviously the parts are defective and cheaply made!!! We will no longer buy Maytag/Whirlpool products!!!

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes it's still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

I purchase a WP Fridge only unit model WRF578 18D MOO in July 2016. I woke up 3 months later and my fridge was filled with rotten food, the internal temp was 16 C 60.8 F. I phoned Sears and they had me phone WP. They tried to repairman but he phoned and told me that he could not service my fridge as he was a 3 1/2 hr and one Ferry ride away from me - He was in Whistler and I live on the Sunshine Coast. I phoned WP again and they sent someone who actually lives here. He found and repaired a small freon leak.

Bought a Whirlpool refrigerator from Lowe's 5 months ago. Already had a repairman out two times. The refrigerator is defrosting out on the floor. We are constantly having to change towels to catch the water. The last repairman said it could be fixed and started the procedure to get an exchange since it was still under warranty, but now Whirlpool is saying they still want to fix it even after we were told we were getting an exchange. These people are crooks and put out low quality merchandise, then don't back it up. I have seen complaint after complaint on the reviews. Whirlpool needs to be put out of business.

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. It's the ice maker! It spews crushed ice all over every time it is used. It's like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowe's that it is in the design and they will not even try to fix it. They will definitely not replace it.

I bought three appliances from Home Depot. They were all Whirlpool, a washer, a dryer and the refrigerator and they are all junk. The handle fell off the the dryer and they sent me the wrong part, wanted me to pay for another part. The refrigerator freezer ice maker does not work properly and quite frankly they just don't give a **. Stay away from Whirlpool. Buyers beware. In my opinion, their products are junk.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working.

My refrigerator & dishwasher were purchased less than a year ago. I've already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesn't seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

I purchased a Whirlpool Ref. It was a beautiful appliance but a piece of junk. I have had the service men that Whirlpool sends out which is Flamingo Appliance repair. They have came out six times and it still is not working. Yesterday was the kicker. They have been sending the same repairman. Yesterday they sent a new person. He came in, pushed a few buttons, got on the floor and looked underneath. He also put a thermometer in the freezer which we have been doing since the problem started. I have lost food and ice cream is not frozen, so soft like a milkshake. The repairman said that the freezer is not freezing items with sugar content in them, but yet I had meat that I pointed out to him. I would not recommend this repair company, nor a Whirlpool appliance. Just junk.

In 2013 we thought that we bought a 30 cubic foot refrigerator model no. WRF989SDAM from Appliance Direct, Melbourne, FL. Months later we realized that it was only a 27 cubic foot unit. Two months after the warranty expired the unit started failing. Called the dealer and was told that they would have the service department to call us. Never heard from the dealer again. Finally I called an independent service company. After testing the unit the technician told us that the evaporator may be leaking. They offered to replace it for a price of nearly $500 with only a 90 day warranty. Realizing that it would work at least 90 days after the repair regardless if that was the problem or not.

Bought appliance (Whirlpool French Door Refrigerator Freezer) in 2014. The seal that closes all the brackets with screws and you had to hand guide it to close. Then the freezer got out of alignment and wouldn't close and seal. Ice built up behind drawer which prohibited the opening of freezer drawer. Wouldn't open more than 5 inches on one side and 3 inches on the other. Had service tech out. Cost almost $200. Did not get French doors repaired because the part cost over $125. Less than a year later I have to have a repairman back out for same problem with the freezer door and ice build up. Not happy.

I am writing due to the defects and flaws in my recently purchased appliances. I chose Whirlpool believing I was buying the highest quality for longevity purposes. Every appliance I own is Whirlpool or Maytag - same company. I purchased warranties and was told the warranties don't cover my issues and was basically brushed off. I am infuriated. Here is a list of complaints. Refrigerator is cracking on the inside on the inner door and at the bottom. These cracks surfaced within the first year of purchase. The warranty does not cover cracks in the inner body.

Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but can't get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.

We purchased a new Whirlpool side by side refrigerator several months ago, at a cost of over $1,000. The unit included an ice maker. We immediately noticed that cubes would get hung up in the release mechanism, and were exposed to the ambient temperature in the kitchen. Once they melted a little bit, they would slide through the opening and fall on our wood floor, melt all the way, and leave a puddle of water to damage our floor. This was frequently 2 entire cubes.

Brand new box so I bought some meat and placed it in the freezer. Kept it cold or partly frozen but never froze solid. Every time it went into defrost so did the meat. Found meat juice running out of freezer. Called serviceman out 5 times. He told me every time it was fixed. Finally, after 3 months it was fixed. I had to throw out all my meat but of course Whirlpool would never cover any replacements. I will never buy a Whirlpool refrigerator again. If they don't have a Q.C. Dept better than that and sell seconds as first I couldn't trust the company the next time. So sad!

Our long and tortuous experience began in 2013 and continues to this day. But I'll just give the headlines. In August 2013 we bought Whirlpool BTM French Door KFIS20XVMS11 from Lowe's. Three years later we learned that model number appeared on the attached recall notice which had been issued just days before our unit was delivered in September. Neither Lowe's nor Whirlpool notified us of this recall which described a simple repair to a part that was leaking so slowly that its effects took three years to show up in a destroyed floor and cabinet enclosure that will cost $2981 (and still rising) to repair.

Bought my 5 door refrigerator from Lowe's in December 2016. Was delivered in January. Had a dent in the door so another new one was ordered that arrived in late January. From day one the dual ice makers have not made enough ice for our family. I called Lowe's to have it checked out thru warranty. The repairman came out and said "It's making ice. I can't fix something that is not broke." He suggest I buy a under the counter ice maker. What the heck! I pay over $3000.00 For dual ice makers and still don't have enough ice to supply my family.

Purchasing this refrigerator Model Number WRS571CIDMOO in September 2015 and now only being May 2017 the ice maker has stopped working. When I contacted Whirlpool USA they offered a warranty plan for $454.00 for one year when I purchased the refrigerator for $989.00. I told the representative, "Why would I pay that much money for one year of service when I purchased the appliance for half of what the service fee?" I now will no longer purchase anything from Whirlpool when other brands last much longer!

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. It's amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

Purchased this Upright freezer model 160NZTQ02 approximately 2 years ago. Freezer had problems maintaining temperature from the beginning. Noticed it freezing up at air vents in back of interior. Unplugged, removed contents, and let defrost by ambient temperature (approximately 4 hours). After using this method for first three defrost periods (approximately two weeks apart) I began defrosted with hair dryer, then moved on to heat gun. Bottom line is this junk won't hold temperature and freezes up every few days to a week. No more Whirpool for me.

Whirlpool Gold model WRS526SIAHOO - We purchased this refrigerator 10/2013 with all the matching appliances when we remodeled the kitchen. We moved our 1997 GE refrigerator into the garage. Now the computer board has gone out in the Whirlpool and we are back to using the '97 GE. The technician told me that he sees a lot of these boards going bad.

On April 17th mid morning I noticed that the freezer side was not keeping items Frozen. Everything was melting period. I then opened up the refrigerator side all the items are not as cool as they should be. I then proceeded to do a Google search to see what I should check for in regards to the freezer and the refrigerator side not keeping cool. I then proceeded to pull the refrigerator out to inspect the back of the refrigerator. When I did that I noticed there was a hot mark on my wall, as well as a huge it burn mark on my floor. I then unplug to the refrigerator do the huge fire hazard and I touched my floor and it was very hot to the touch.

Whirlpool Refrigerator: Model # WRT111SFDW - We bought this frost-free frig. in Feb of 2016 and this Feb. before the year was up, it started freezing up. I called the Co. and they sent a young man to my house to fix it and he thought he had. Well 2 wks after that it started freezing again and I called the Co. again and the same thing happened again and this was after my warranty had expired. Well then this young man came out and replaced the fan and a heating rod I believe to help it to stop freezing. Well 2 days ago it started freezing up once again. I'm disabled and live on a fix income so now I've got to figure out to get me another frig. And it WILL NOT BE A WHIRLPOOL REFRIGERATOR. But kudos to the Co. and the young man for trying to fix it even though it took 3X'S and still not working.

I purchased this refrigerator in Jan 2016 and it is broken. Same with my Whirlpool microwave. I will be sure to never purchase Whirlpool again. I heard it was "Made in America." If this is the case, very sad. Quality control sucks with Whirlpool. Lost a customer for life.

We purchased our Whirlpool refrigerator in 2010. A year or two after the purchase the side walls, draws, and shelves all started to crack open. We asked whirlpool to send new parts. They sent one and that cracked also. We will never buy from them again.

Handle needs smarter design. I purchased model #WRT311FZDM00 in November of 2015, didn't install in my new home till December. I am a single senior female, so there is little wear on the fridge, unlike a family of several people and with kids. The door handle actually broke just behind the screws that hold it in place, the plastic part of it broke into a couple of pieces. The cost to replace this handle is approximately $80, which is ridiculous in my opinion. Please start making things of quality materials instead of cheap plastic, especially at a stress point of a part. Even I know better than that. All 4 of my major kitchen appliances are Whirlpool, as well as my washer/dryer. I thought I was buying quality products. Hopefully things will hold up better with the other ones.

On 9/28/16 I purchased 4 new Whirlpool appliances from Orville's Appliances in Buffalo NY. They were delivered on 11/9/16, the refrigerator was installed. The microwave, dishwasher, and range were not installed until Jan. as my kitchen was being remodeled. Both doors were dented; it took 3 months for Whirlpool to send new doors. After installation water began pouring all over, gallons of it; it took a month to get fixed. The microwave door has a large defect and the surface light does not work; it is still not fixed. Six months later it is still it fixed. I feel like I paid a lot of money for defective appliances. Whirlpool is truly a company that does not stand behind their products; they could care less about their customers. I will never ever do business with Whirlpool again. And Orville's also refused to help; it was a mistake to shop there.

I bought this refrigerator WRT111SFDW for less than $600 through Home Depot in Oct 2016; it was delivered and placed into use in late Dec. (Home Depot still shows the order as "Processing"). Had an icemaker installed during delivery. As of today I've had to call for service 4 times. The refrigerator compartment does not cool properly. Services have been through Whirlpool Service as this appliance is under warranty. Technicians are Whirlpool-approved. I have another refrigerator from Whirlpool that operates just fine. It seems as though the cost of sending repair tech's would be higher than the cost to have replaced this unit. Terms of the warranty state that Whirlpool makes that judgment; not the purchaser. Sorry I bought this piece of junk. How many service calls on one appliance is too many???

Hi. We purchased a french doors 32 cubic feet refrigerator from Home Depot in January 2017. Since day one it has not worked correctly. We have dual ice makers and neither one works. The fridge doesn't cool at all! Whirlpool sent out an appliance repair company who said they ordered the parts. It's been 2 months and guess what still no parts on order and still have no refrigerator. So after 45 or more minutes on the phone with them for the millionth time we came to the conclusion that we are stuck with a POS refrigerator! They refuse to swap the fridge out. They said Home Depot would have to swap it and it's against their policy. (That's another complaint department.) We will never recommend a Whirlpool product again. Never buy Whirlpool. They love taking our money and that's where they stop.

We bought this refrigerator (Whirlpool Model # WRF9913F1FM00) last August 2016. From day 1, the water coming out from the water dispenser was not cold at all. Same temperature as the tap water. By November, the refrigerator started to get warm. Apparently, the evaporator fan motor had to be changed according to the technician who spent more than an hour on the phone with their technical advisor to diagnose the problem with the refrigerator. After a week, the refrigerator got fixed. Not only did the refrigerator started working again, even the water from the dispenser got finally cold, too.

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them.

I bought my refrigerator model #WRV986FDEM, in October. It has not made ice in over a month. I think its very unfair to purchase a product and not be able to use it. The technician has been out here twice and the situation is still not resolved. I understand that customer service is not a strong suit of your company but I am not a customer to be taken lightly. I paid almost three thousand dollars for this piece of junk and I want it to work properly. I find it unacceptable that the technician just left and the situation is not resolved. I will be posting my displeasure on every site I can today since I had to take yet another day off to accommodate you and your inferior product. ALL I WANT IS ICE from a fridge I bought 4 months ago. In the words of our illustrious president. Very, Very BAD.

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The "loyalty" program discount is a joke.

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I won't be buying anything Whirlpool EVER again.

My Whirlpool Gold, Model # G16FDRXxQ06, has failed four (4) separate times. In each case I lost thousands of dollars, mostly in high-quality frozen foods. A Sears repair service representative came and "repaired" the refrigerator. In less than a year, after each repair, I had to call again. Three of these failures resulted in the loss of my food because the refrigerator simply stopped running. Unfortunately, I had been away from home for more than a week. One failure was caused by water leaking. This was apparently caused by a frozen pipe under the refrigerator. The repairman said that this was a "routine" failure for this Whirlpool model. I would like to recover my financial loss from Whirlpool. Is there a process to claim my loss? Is there a better, more reliable refrigerator?

WRF993FIFM00 - HORRIBLE. I could not believe the reviews for this fridge... so I went ahead and bought it - WHAT A MISTAKE - service guy is at my house right now - fourth time in three months... fridge froze up and all my food has gone bad.

On August 16, 2016 I received delivery of an Whirlpool under counter refrigerator that I ordered online from Home Depot. Model # WUR50X24EM. Five months later, on January 10, 2017, it stopped working, I called Whirlpool for repair. They referred me to their service company, I called the service company the same day. They had a repairman out on the following Tuesday, 1/17/17. The repairman said that he will need to contact Whirlpool to order a part. Whirlpool sent him the wrong part. After numerous phone calls no one from Whirlpool could figure out the correct part number. The repairman kept sending over pictures and information on the correct part, but this all went nowhere with Whirlpool.

I have a refrigerator model wrs325fdam. It's not a year old and I can't believe the runaround that I am getting from Whirlpool customer service. Come one day everything in freezer melting. Call a repair person. He come out, diagnose the problems, orders $825 worth of parts for a $899 refrigerator, puts the parts in. On the temperature in the freezer reads 80 degrees. No it's order $200 more parts for this scrap metal pile. At what point do the people give a damn at the consumer, it's not like anybody has common sense. I'm going on two weeks without a ten-month-old refrigerator and four days waiting for them to figure this out. Would not recommend Whirlpool to anyone who cares about fair treatment.

We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldn't fix what he couldn't see, but he didn't even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts.

I purchased this Whirlpool Gold Series Refrigerator WRF990SLAMCO in 2012 and it cost me $2400.00 from Lowes. Worst purchase I ever made!!! I will never again purchase or recommend a Whirlpool product. I paid for extended service agreement from Lowes. Before the first year was over, ice was forming on the inside roof of the refrigerator and the whole cooling system/grid needed to be replaced. Then the cooling system went out, followed by the ice maker (PS the ice bucket container was rusted within the first year), then the whole electrical panel on the front of the refrigerator where the ice/water dispenser is.

Warranty services are trouble. For one (1) simple "washer part" it's taking over 2 months. They state it's on "back order"...while my food is wasting away. Whirlpool didn't even know what he was doing, and to the top it off, forgot to put back the part he took off!

EveryDay Care? Every day I hope the part needed to make my new Whirlpool refrigerator work again is delivered so it can be repaired. I bought it in December and since then the WRF992FIFM has had the ice maker fail and need replacement and the fan unit in the refrigerator went out 2 days later. It has been nearly a week now and I am using dry ice to keep my refrigerator cold enough to store some food. The authorized repair service did not have the part and Whirlpool is shipping it directly to me but I do not know when. No tracking info, nothing. Three days and no delivery.

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowe's and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didn't want to touch it, didn't want to ruin his reputation because they won't stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didn't use that guy, I felt like he was trying to rip me off.

We had bought a whirlpool refrigerator (Model - DC 205 5S/2016) in late April 2016. Initially I noticed a whirring sound after 6-7 hours of switching it on. As nobody from whirlpool had come for installation or any follow up even after requesting, we let it go thinking that nothing could go wrong with a new fridge. Nevertheless, the disturbing sound continued, until I noticed exposed wires running crisscross atop the freezer box and below it, one even preventing the chiller tray to be pulled out easily. Also, we had to get a stabilizer to reduce the notice even though it was written in big bold letters that it was a Stabilizer free refrigerator.

My stainless steel french door refrigerator's compressor quit working and needed replaced after 3 years and 10 months. I had to buy a replacement kit and it cost 400.00. The repairman cost 175.00. I tried to buy an extended warranty but they do not sell them. You get a 1 year warranty. The repairman told me you will be very lucky if you get 4 years out of the replacement. He said all of the new compressors are really junk. Remember when refrigerators used to last 30 to 40 years. Not anymore. It is a money racket. Do not buy anything Energy Star, it is all junk. I have gone through 5 washing machines in 18 years, and I live here by myself.

Whirlpool provides free replacement parts to repair this design problem but won't pay the service charges to repair their design problem. I purchased a KitchenAid french door style refrigerator (KBFS25EWMS10, SN K31902118) and it leaks water on the kitchen floor. At first I just mopped it up but later discovered they have a design problem in their drain system and water backs up into the freezer dept and eventually on to the floor. Customer Service provides free improved replacement parts for this design problem but won't pay the service charges to have the parts replaced. Simply put, Whirlpool/KitchenAid do not stand behind their product quality, instead they pass the problem and service charge cost for their design problem on to the consumer. Beware of this appliance supplier!

How can Whirlpool deliver a new refrigerator/freezer and refuse to include a shelf in the freezer even though there are rails built in on the sidewalls to support a shelf??? Of course they will sell me one. The cheapness of today's manufacturers is appalling especially in light of the prices they charge.

Bought unit from Lowe's in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.

Product: Whirlpool Gold Series, Model WRX988SIBM01: Purchased 2014 at Lowe's. 2nd day after delivery, called Whirlpool, refrigerator not working properly, freezer drawer will not close, condensation on outside. Sent person that delivered the refrigerator to "fix" problem, freezer had frozen ice behind each drawer approximately 2 inches that would not allow drawers to close. Delivery person used hair dryer to melt ice and adjusted drawers. Still periodically have to physically remove ice build up to allow drawers in freezer to seal properly. Ice maker stopped working, makes no ice at all, ice comes from inside refrigerator not from freezer, bad design.

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. I've had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

Hello. We bought this refrigerator from Costco, so we can have extended one year warranty for the appliance. When we need this then we are not getting help. Our Fridge is not working from last couple of weeks. Technician came a day late to see the fridge, then order the part on the 01/03/2017, I didn't hear back from service provider till 01/11/2017. Finally I got a callback after spend an hour on the phone saying that it will take one more week. I had to call Whirlpool to expedite service and because of weekend I have to wait another 4 days to get the part.

I'M single, and my current refrigerator meets my basic needs quite well. One drawback -- it has an ice making machine which I never use. Therefore, that takes up room in the freezer which could be used for frozen foods.

Price was right on this model after previous model quit on a long weekend while we were gone. This has been a good refrigerator and has performed flawlessly up until now when the ice dispenser quit working. It is a cheap fix, though. All in all I would buy another Whirlpool because it is American made.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is it's colour - I like metal\steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

The refrigerator itself is noisy but that's not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

When our home burned down, had to get a manufactured home. Orig. refrigerator size was 32 cu.ft. This one that came w/ the house is a lot smaller. We've has issues with ice dispenser several times in the 18 months we've been here. But I would recommend this size.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

For our needs (2 of us) this unit provides the interior space and external useful features we need and wanted. Only issue, ice maker needed to be replaced. I would add that the water filter is located at the very bottom of the unit in the kick plate area. Very inconvenient!

The refrigerator has excellent quality, low noise level, clean lines and enough room for produce and frozen foods. Would recommend this to friends. This replaces a Whirlpool refrigerator that was over 30 years old. The original unit still works extremely well and we gave it to a family that needed a refrigerator and they were very happy to receive it. It looked as new as the day I purchased it 30 years ago.

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but that's not the fridge's fault. Has worked well and easy to clean. Simple white fridge that I'd recommend. Not expensive and for the past year+ dependable.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Don't think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

I have had my refrigerator for more than 10 years. It is a standard refrigerator with no extras and I have never had any problems with it. I think things that don't have too many extra built into them are better with not so many things to break down.

It has performed perfectly for the past eight or nine years. Only problem has been little plastic parts broke that held one big drawer that we may have overloaded. Door shelf plastic part holding it on... broke also.

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasn't expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

I called Whirlpool about the refrigerator that I purchased in June of this year and nothing was done about it. My situation is that the refrigerator scratches very easily. It seems that it gets scratch only by looking at it. This refrigerator is very expensive and I not even done paying for it and this appliance looks awful!! Susan the person that I was chatting with just told me that cosmetic doesn't cover and there is nothing that Whirlpool can do about. It bothers me that paying so much money for something that it is poor quality material.

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.

Never worked proper form the start, always condensation, bottom froze and top unthawed and vice versa. No help from store or company. During any temp change the fresh food would freeze and top unfreeze and no matter how long you waited and changed settings. Junk.

I have had this refrigerator for over 25 years and can't ask for anything better than that. Would buy another Whirlpool refrigerator. Has original french doors at top and bottom door on freezer. However, I don't particularly like the pull out drawer that the new refrigerators have now as I get so much more room with a door. The new refrigerators have improved rubber around the doors. That is the only thing I had to replace on this refrigerator.

In August of 2008 I purchased a Whirlpool Amana refrigerator, Model# ABR2227FES. It worked great for exactly 6 years. In Aug of 2014, the motherboard needed to be replaced as it was not forcing a defrost when needed. I tried to get a refund on the cost of the part and labour but both were refused. In Dec 2016, just two and half years after the motherboard was replaced, the exact same problem re-occurred. Again I tried to get a refund on the cost of the part and labour but both were refused. Will I be buying this refrigerator in the future? A definite no!!!

My fridge is only 8 months old and stopped working about 5 weeks ago. They have sent repair techs out 5 times, replaced the compressor, condenser, some fan thing and evaporator. It worked for 2 days then the compressor started leaking again. I've lost 2 refrigerator full of groceries. It damaged my floor. I was unable to have family over for Christmas and I've been using a mini fridge. The Whirlpool customer service people have been no help and some have been very rude. I have no idea when this will ever be fixed. There is no way I would ever buy any appliance from Whirlpool again. Terrible experience.

Everything is mediocre. Looked good in the beginning but after using for a while find it doesn't cool good. Have to turn all the way to work. Water runs under when defrosting. Filter underneath is difficult to align and leaks if not fully inserted correctly.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the company's willingness to recognize a problem and promptly take corrective action.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. We're told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesn't bang as much. Because of this, I would not buy a Whirlpool fridge again.

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didn't believe me though I've shown him several times. He didn't want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I don't buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I haven't had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

It's a good fridge, but terrible layout with not enough shelves. It's a good value (about $900), but certainly not my "dream" fridge. The stainless steel exterior is acceptable, but needs lots of cleaning. The sides are not stainless -- only the front. The handles are wobbly and need tightening frequently. It's not a great refrigerator and not a bad one but it is better than some. It isn't a lux brand but it does the job.

My Whirlpool side-by-side refrigerator is just 4 years old. When they delivered it, they noticed damage on the bottom which required them to bring me a new refrigerator. The new one had issues with the ice maker that required multiple service calls to fix. The refrigerator door always seemed a bit misaligned as it was a bit lower than the freezer door, but it closed, so I never complained. I was just tired of all the issues! During the last six months, the door started to remain ajar instead of closing completely so that we had to always be sure to apply sufficient pressure to close it tightly. I considered calling in a repair, but it was still closing so I thought I might be overly critical. As it got worse, I realized the door was defective, but one day, it just fell off completely without warning as though the hinges were made of butter!

In the last 6 years I have had two refrigerators each lasting three years with major repairs from day 1. I am on my 6th repair for my Whirlpool Model WRF89SDAM02 purchased in October of 2013. WHAT A PIECE OF JUNK.

The refrigerator does what it is supposed to do. The fact that I had to have it repaired only after 1 year of ownership confounds me. The space in this side by side is a bit crampy. Seems like I'm always shuffling things around. I truly believe that Whirlpool made the condensation tray underneath the unit out of cardboard. It literally disintegrated and started leaking after about a year and it was 200.00 to have it replaced by a repairman. The water filters always tend to piddle on the floor too. At least I hope that's what it is, and not another wilted tray!

Crisper doors come apart. Ice maker has quit twice. Didn't know until after we bought it and began having problems that it was made in Mexico. Inferior merchandise that we know won't last because it began falling apart the first month.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

It has given me no problems in the seven years I have had it. Storage in the door is great. It had a good rating on the frequency of repairs table. I think I made a good choice. The only problem is the extreme strength it takes to change the filter.

We have been having white plastic pieces shoot out with our ice the past two days. We have only had this fridge for about 15 months. After reading these reviews; I am assuming when I call the service will be terrible as well as any fees for them to fix it. I sure hope it is under warranty; or I will never purchase Whirlpool products again.

Switched from Maytag to Whirlpool and already am very pleased with it. It was on sale for $600, is energy efficient, and much quieter than Maytag. It is wider and shorter and I think more attractive. The inside seems to have more room for both the refrigerator and freezer. The full Maytag was only half-full for the new Whirlpool. I can see what is in the vegetable crispers so the vegetables don't get forgotten as easily. The only fault with it is a missing light for the freezer which is usually not a problem unless you are looking for something at night. Absolutely wonderful deal for the price. Just hope the quality has a better longevity factor than the Maytag. This would make it a truly outstanding purchase.

My refrigerator is about 7 years old. Has performed great. Good use of room inside. Easy to clean. Bought only Whirlpool products for years however since the last purchase of a range a couple years ago the quality was greatly diminished. May be changing brands now.

Whirlpool Cabrio Washer and dryer. Bought the Cabrio Washer. Worked great for 26 months. Had to throw it away. Main motherboard went. Not worth fixing. Called Whirlpool. They offered a $340.00 service contract only. Piece of garbage. Do yourself a favor. Do not go by looks. It's junk.

It's big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

Digital controls for water dispensing not worked for several years. Had to replace ice dispenser motor and repairman said parts no longer available for this model. He just happened to have the correct part on his truck. Even though we have enjoyed what this model offered, was sorry to hear that this model was discontinued only after a year on the market and no parts available for it. Guess we picked a loser when we picked the Whirlpool Gold 26cf, double door w/ indoor water/ice dispenser.

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didn't. I started to think that it had burned, changed the light bulb. It didn't worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just don't work. And we are expected to pay for the repair! I don't think so.

The refrigerator is about 2 years old. Has worked great. Stainless steel finish looks great. Was a good price at Lowe's, with free delivery and removal of old refrigerator. I bought a simple model. Did not need a water connection.

Our refrigerator has been repaired a half dozen times since bought. We finally put it in the garage. The water relays have been replaced twice and the motherboard twice. It appears the products from this company continue to slide. We also purchased a top load washer recently from this company and had to return it 2 weeks after purchase, it did not wash clothes.

I paid ~$1200 for a new Whirlpool (French door top fridge and pull out freezer bottom) 7 years ago when I bought my house. I was so excited - and the appliance has been a problem from the beginning. It has always made a very loud knocking noise - even when it was new. I was told by the technician there was nothing he could do and Home Depot wouldn't help me with it either. My freezer has gone out three times - the last time was the day before Christmas Eve 2016 (a few days ago). I lost everything for my Christmas dinner that was in my fridge because that went first.

Shelving needs to be more in the door and the ice maker needs to be redesigned. Ice cubes will end up on the tile, as the tube will not always empty into my glass. This happens about 5 to ten minutes after I get my ice.

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

The unit hasn't given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.

We purchased in July 2016 from Best Buy. Very nice product. Our former Whirlpool had lasted 20 years and was a work horse for our family. The new one began not freezing ice cream in November. Then, it would periodically freeze things very well and then not freeze items fully. We contacted Best Buy thinking we had a lemon. Worthless - no help. Told us to contact Whirlpool directly. The repair person came out today and told us that our refrigerator cannot be in our garage outdoors because the "energy efficiency" of the refrigerator causes it to shut off when the surrounding temp drops below 54F. Our former Whirlpool had been outdoors in our garage in that spot for 18 years, no problems.

We purchased model #GSS26C4XXF03 which we thought it was a great buy. The inside wall cracked by the shelf at the start. The crack is now the length of the frig. We called and the only advice was that as long as it still cools it was okay. We use our old frig to get ice. It doesn't really make ice and I was told to bang on the door. I'm very disappointed and have been a long time purchaser for Whirlpool appliances over quite a few years. I will never purchase another Whirlpool appliance.

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. I'd say for the price it is a really good value.

My Whirlpool Ref./Freezer is almost 20 yrs old and still works great. I have had no problems with it. It has worked consistently, with no repairs. If it tears up today, I will still be very satisfied.

I have had my refrigerator for eight years. Only had one prior repair which cost me $85. I have had a wonderful experience with this particular product. I am pleased with the liability and hope to replace with an equal or better appliance.

Satisfied with resolution.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

Whirlpool Gold Class Refrigerator is not quiet 4 years old. Starting at about a year old, I had to start defrosting the freezer periodically because the freezer coil would build up ice to the point where the fan would start rubbing on the ice and making a loud noise. Then about a year ago, it started leaking water from somewhere around the water filter. The water damaged my cabinets and flooring. Then the freezer slowly started to warm up. I had a technician look at it and he determined the compressor is bad. That would cost about $900 to fix, according to him. I thought it had a 5 year warranty on the compressor and associated parts. Whirlpool is claiming this is not true. The repair costs will not be covered. I paid almost $3,000 for this refrigerator! Didn't last 4 years and caused thousands of dollars in damage to my cabinets and flooring! I will never buy another Whirlpool appliance! Buyers beware. Stay away from Whirlpool at all costs!

I bought my refrigerator model WRS49/WR151 from Courts our local appliance store in November. The side panels of the fridges gets extremely hot which make me think it can set on fire at anytime. When I contacted the store two days after purchase they made it seem as though it is something normal. I never had a refrigerator that got extremely hot that I can scramble some eggs on it. That's why I can't even rate my experience.

WRX735SDBM02 - I purchase this new WP refrigerator on 7/9/16 from Home Depot. It has been repaired twice already and now the front control panel is chipping and peeling away. Whirlpool says this is cosmetic. I maintain that quality construction and material do NOT simply disintegrate spontaneously. I want the control panel fixed under warranty for manufacturing defects. This NEW refrigerator cannot stay in my home looking like this, it is unacceptable to me. Their customer service refuses to do anything. This was somewhat hard to photograph due to the reflection issue.

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, "we'll be there between 9am and 4pm". This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.

I purchased all the appliances for my home from the Sears store in Steamboat Springs, Colorado November 17, 2016. The refrigerator stopped freezing a few days ago. I looked at my manual & there is a 1 year limited warranty. I had a repairman come out & he told me there is a leak in the "sealed system" for the freezer. He doesn't do that type of work- it is very unusual & requires a special certification. The repair would be 500 - 1000 dollars to fix. He couldn't believe my fridge was less than 2 years of lad & is having this problem. Factory defect.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowe's and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

We moved to a new house Nov. of 2012 and I went to Lowe's to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowe's I thought the Whirlpool Refrigerator would be a good choice. We didn't purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

We have had this Refrigerator for 3 years in December of 2016. To date, we have had to call a repairman (in February 2016) to replace a circuit board on the back of the refrigerator. That took 4 days, as the company sent the repairman the wrong parts. After that $300 repair, which we got at a discount because, the repairman felt bad that the company actually sent the wrong part. Since then we have taken it apart ourselves for several reasons: The freezer compartment filled up with a layer of ice and started to melt all over the floor, shutting the refrigerator off, (which then forced us to borrow coolers to store the food) until it could be repaired. The drain tube was completely blocked and in order to fix this problem, the tube had to be taken out and modified, according to the Internet videos we then watched. In order to make all of these repairs, the door, the shelves and baskets have to be removed, which is definitely not an easy thing to do at all.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, "No problem we'll take care of the part." To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me they're not doing nothing.

I purchase two Whirlpool Refrigerators serial # wrs950siam from Western Appliance San Jose Ca Dec - 2013 and now one of them the compressor was leaking and I called the Whirlpool company. They said only warranty for one year. In the future I do not want purchase any of them make by Whirlpool.