Whirlpool Refrigerators Reviews

We purchased a Gold Conquest refrigerator in 2005 for our new house that we were building. 1 year and 10 months later we heard a popping sound coming from the back of the frig and all the lights went out. When the repair man arrived and opened the electronic control box he discovered the board had shorted out. There was a black spot on the inside of the control box. Researching this problem on the internet, I see others have had the same problem.

We purchased a Whirpool side kick fridge/freezer unit less than 2 years ago.The fridge will not cool less than 50 degrees.We called whirpool they said it was still under warranty.Now it's going on three weeks and it's still not fixed!After being stood up twice by the repair company and faulty new parts I'm at the end of my rope.My wife who has a day care is working out of coolers just to keep the kids fed.Now today I have a new compressor sitting on the floor next to my fridge waiting for the repair man for the fourth time.

In August, 2004 we purchased a Whirlpool Gold side-by-side refigerator. By the June of 2005, we started experiencing problems with excessive freezing in the freezer and the refrigerator reading a temperature of 50+ degrees.

We bought a Whirlpool side by side Refrigerator the store delivered it set it up and within 5 minutes it was smoking. They took it back to the store brought us another one smaller model #ED22TQXFW00 Serial #SH1741207 the ice maker and water quit working about a year and a half later. The temperature has never been right with the meat box. If we turned it up everything froze turn it down then food goes bad. We have had it checked no one seems to know whats wrong with it. When I tried to get ahold of Whirlpool I just got the run around about it saying my warranty was out. That I needed to take it somewhere to be fixed. I still have all paper work and sales slip.

Spring 2005 I purchased a Whirlpool side-by-side counter depth stainless steel refrigerator with ice-maker in door. It claimed it was an Energy-star product. Just after the initial 1 year warranty expired so did most of the freezer's capabilities. The freezer started running almost non-stop and the display showed increasing temperatures, up to 50 degrees Fahrenheit. In fact, the freezer was so cold that it would cause the thermometer we bought to stick at below 20 degrees Fahrenheit. At the same time the freezing temperatures were causing the drip pan in the back panel to freeze over and water would first puddle to the bottom of our refrigerator, and then slowly leak out onto our floors.

Purchased a new Whirlpool Conquest side-by-side refrigerator/freezer with the ice dispenser in the door. Two years after purchasing, the icemaker quit working due to a plastic axle which turns the ice out of the maker and into the bin. The repairman (an independent) charged me $235 to replace the icemaker. He said the plastic axle costs about $.25 and a metal one would cost slightly more, but Whirlpool wouldn't replace the defective part.

I own a side by side Whirlpool refridgerator, model #GD25SFCHS10. Recently, I stareted smelling burned wireing and then I saw the smoke coming out of the icemaker. The smell and the smoke indicated to me that this could be a very dangerous situation and a FIRE HAZZARD. The service person I called out told me that the whole door would have to be replaced and this is not an inexpensive part. He also told me that there are several other consumers with the same problems in my area. Aggravated and frustrated I turned to Whirlpool. Needless to say, I received no satisfaction from them only names and phone numbers from repair people in my area. Here I am and what to do next. In a situation of possible fire danger, the manufacturer of a product should be held responsible for the repair.

I purchased a Whirlpool Gold side by side fridge 12/13/04. Within the last few weeks, it has started to fall apart. The ice maker dispenser broke and I am told I must replace the whole door for $600.00. Secondly, the compressor has died. I contacted Whirlpool who has agreed to pay for 1/2 of the door and will fix the compressor. However, no one can come out for 5 days. Whirlpool has suggested that I purchase coolers and live out of them for the next 5 days. I have made numerous calls and spoken with multiple uninterested customer service representives, all the way up to DION who suggested the coolers. I will never purchase another Whirlpool or any product made by Whirlpool again!!

We purchased a brand new Whirlpool side by side refrigerator freezer for our very first home in july of 2004 (1200.00)and the ice maker stopped working within the first 6 months. Sears sent someone to replace what they said was the motor to the icemaker at which time was still covered under the warranty. The ice maker stopped working again three months later and Sears again came in to get it running.

We purchased a Whirlpool stove , frig and microwave about 6 years ago. The frig,although textured began to rust on the outside.I tried to cover the spots with the appliance touch-up paint you can purchase, but now the touch-ups have yellowed and the refrigerator appears dirty. My microwave also be gan to rust not only on the outside but the inside as well. It blew the inside door latches off three months ago. I had just stood up from cleaning the front of my stove, which had not been turned on ,when I heard a funny noise and turned around to discovered the entire front panel had shattered into thousands of pieces. If I had not stood up when I did it would have cut my face all to pieces, perhaps blinding me.

I purchased W whirlpool side by side refrigerator 4 years ago for $2000.00. It is still under warranty, I had problems with it flooding onto the wood floor two years ago. Whirlpool said that I could only use one company for repairs called A & E. They failed to show up twice, finally came out, couldn't find the problem but billed me $138.00. If I didn't remember to poor hot water down the drain every month it flooded my kitchen. Now 1 week ago, the refrigerator died. Went thru the whole scenario again. They would only let A & E do the repairs, or the warranty was null and void. A & E since they don't have enough technicians couldn't come out for 4 days.

I was persuaded to take a new Whirlpool refrigerator as part of an energy conservation program. The older Korean built refrigerator from Circuit ran well but they claim of CES it was energy inefficient. The 20 year old Korean refrigerator had performed flawlessly over the years and during numerous earthquakes including the massive 1994 Northridge Quake.

On Dec 19, 2004 I purchased a 25cf side by side refrigerator with an ice maker in the freezer side and the ice storage in the door from Best Buy. It was delivered to our newly built house on Dec 31. We moved into the house in February 2005. In June 2006 the ice maker stopped making ice cubes. I called a Whirlpool authorized service rep who cam and looked at the problem. He said the ice maker was broken and that whirlpool did not rebuild them. he said whirlpool had been making the same type of ice maker for 45 years. (and they're still trying to get it right!). His servcie call was $75, the ice maker replacement is $145, installation is $200. Not bad for a fridge that cost $1100!!

I purchased a Whirlpool refigerator from Lowes on 7/06/06. It was delivered on 7/09/06. I had installed or set up the appliance myself that day. The following morning the unit was not cold. We called the service company A&E Appliance service company and by the time they arrived on the following day, it seemed the refigerator was operating OK. On 8/02/06 the refigerator was not cooling properly. I contacted Whirlpool about this matter and they arranged for a tech from A&E to come out on 8/4/06. During that course of time several perishable items to include perscription medicine went bad. I estimate the losses in the amount of $75.00. When I spoke with the representative ar Whirlpool, I asked if they were responsible for any lost food, she simply replied that it states in the warranty that Whirlpool is not responsible. So here I am.

I purchase a Whirlpool refrigerator/freezer in December 2004. About a month ago, June 2006, I found out that two gallons of milk had frozen completely solid and I lost other food as well. I was reimbursed for the food from Lowes where I purchased the product. I took out an extended warranty so two different service men were sent after waiting 3 weeks to have the problem resolved. Both service companies said it was a thermostat which was very rare. So, it was replaced. Now, July 06, a month later, my freezer is thawing out my food, I had ice cream melted all over the place.

I have a Gold Edtion Side-by-Side frezzer/fridg that is 18 months old. The fill tube from the water source to the ice maker is freezing. This will cause the icemaker to stop working and the water then slides down the back of the unit on to the floor. I called a service person out and was told this has been a design issue with many of the Whirlpools and I need to have an upgraded kit installed to correct the problem. I phoned the Whirlpool Customer Service center and was told they will not acknowledge or honor the defected design in this model (they have in other models) and I should call out one of their service people for a second opnion. Call me crazy but my damaged wood floors seems to confirm the opnion of the first service repair person.

I purchased a Whirlpool 25 cf side by side refrigerator in 2002. Until last week, there were no problems. However, last week a wire to the compressor shorted out and sparked a fire in the insulation below. Fortunately, I was home and the smoke alarms alerted me to the impending danger.

I purchased a Whirlpool Conquest stainless steel refrigerator in February 2004 from SEARS. Within the first year I had a repair service twice for excessive frost buildup on the rear panel in the freezer. I have since had the SAME problem serviced 2 more times and now I need to have a call again for the same problem!!!! I have now owned this product 2 years. The last repair man told me that this is a "common " problem with this unit.

I purchased a side by side refrigerator Model #RS25AGXNQOO on 2-19-05. One year later, the interior wall of the refrigerator has about 40 hairline cracks in it. I purchased it at Lowe's, and apparently they can't even give me the time of day, much less help me with the replacement of this unit. I of course haven't gotten anything but the runaround from Customer Service at Whirlpool, and the corporate office said they aren't a part of Whirlpool/Roper when I called....HMMM wonder if they were truthful??

My lady friend has a whirlpool refrigerator still under factory warranty that has failed.We have exhausted all reasonable efforts to get the appliance repaired with no satisfaction. The first call to Walters Appliances (factory autherized service) resulted in a man checking the unit and saying there was a leak someplace in the system, and he was unable to repair it and we had to contact the factory for instructions. Since then we have called 1-800-905-9505, 239-433-0770, 239-997-89858' 239-694-0626, 1-800-442-1111 and have repeated calls to several of thes numbers with either no response or no satisfaction. The refrigerator is not working still after over nine days of trying to get service.

We have had a refrigerator for less than a year. This is the second time it has died on us. It has now been over a week and still no fridge. I have spent numerous hours on the phone with whirlpool and they keep giving me the run around. The part I need is back ordered and they were suppose to send it priority mail so it would get here in about three days. It has now been seven. I called and they said it was on the way.

Bought a new Whirlpool bottom freezer refrigerator today with an ice maker for me to install. I am not an amateue and have all the tools. Your book said to mount the water valve in the screw holes on the frame and there are not any. Your book which came with it said to call 24hrs/ day and after I got thru punching all the options it told me to call back during normal business hours. I think you need to throw all those books away and publish a new one. Whoever wrote that book had never installed an icemaker!

We ordered a Whirlpool model: GR9FHMXPTOO refrigerator . A week later I noticed that there was a lot of ice buildup around the rear assembly in the freezer. There was also frost buildup on the door shelves, on the food packages and other surfaces. I figured that the auto defrost heater didn’t come on yet. The next day it was worse and the food in the freezer was getting soggy. My wife threw out some of the packages. The freezer is not opened very often as our children live in other states. We called to have someone come over and check this out.

I have a Whirlpool refrigerator that came with the house that I bought (freezer on top of the non-freezing part), about 27.5" wide. It had rust spots, chipped paint, etc. And on humid days, it would leak water on to the floor. Luckily, the floor was tile, so I didn't have to deal with warped hardwood floors. Additionally, all the screws holding the door handles and the doors were loose. This just smacks of a badly made product.