Whirlpool Refrigerators Reviews

They attempted to fix our fridge, 1 year into owning, claimed no parts available. Never fixed, fridge died. Refused to repair. Offered us a 15% Visa gift card on another Whirlpool. Unacceptable, they can’t fix their product, and will never recommend anybody go through my family's $3,500 wasted fridge experience. Don’t trust them, they lie, and just escalate it to another liar in the customer service department.

Before last Thanksgiving (2020) had installers set up this 3 door bottom freezer 2.4K new Whirlpool Fridge. It immediately froze almost half of the goods (big holiday foods). Whirlpool Tech showed up 3 times of 4 appts and could not repair. He said should work and now we froze Christmas Holiday foods. Different company of Whirlpool Tech was here was here twice, second time he ordered 4 parts and as of March 12, 2020, we can only use about half of our 24.7 cu ft fridge. For almost 6 months we have bins in our garage instead of the fridge...now our garage is too warm for bins of food. Whirlpool refuses to confirm this $24K fridge a lemon. We DESERVE more!

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!

Whirlpool freezerless refrigerator quit after 17 months. Bought it brand new. APPLIANCE INFORMATION. Merchandise REFRIGERATOR. Brand Name WHIRLPOOL. Model Number WRR56X18FW02. Serial Number U90502841. Highly disappointed!

Owned it for approximately 15 years and has never had any problems with it all. I would highly recommend this product because it is affordable and easy to care for. It even comes with a filter for water. Great refrigerator.

This is for Whirlpool Gold Refrigerator model# GSF26C5EXW00. Water filter housing failed after 11 years - not hard to replace and new one for sale on ebay for $70. 2 or 3 times a year the ice in ice maker hangs up, so ice doesn't dispense. Just have to loosen 2 screws to take cover off ice maker and melt ice using hair dryer.

Just got new side by side to replace old one. Motor runs every 30 minutes. Stays cold and makes ice but I'm concerned about noise. Called Whirlpool and was told to record noise and show to Home Depot where it was purchased. No help from either place. Need to call warranty company. Funny thing it arrived with pieces of some sort of shrub in drawers. I guess this is new and improved and energy saving like newer washer that takes 45 minutes to wash a load.

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

We love our new whirlpool side by side fridge. It has plenty of space inside and the bottom freezer is great. The water come out from the inside of the fridge vs a front dispenser. It’s just the typical ice dispenser in the freezer vs ice dispenser on the front of the fridge. The only downfall is that there is no sensor to alert you if the freezer door or fridge doors aren’t fully closed. My last fridge that was over 10 years old has that sounding sensor which is a lifesaver with children. It helps save your food items from half defrosted and frozen from a door being left slightly ajar.

It's a big name that's been around since I was a kid. When we bought a Whirlpool, I thought we'd never need the repair man. I was wrong. We had to call under the warranty. The ice maker overflowed with cubes sometimes. And, sometimes it just didn't make ice.

Mine in 2 years ago and I love the 2 door style with large drawer for cheese or whatever. So much space in the back of drawer for extra waters etc. Temperature keeps liquids very cold which I like a lot!

Love my new fridge, not in love with the icemaker though. Every couple of days I have to reach in and scoop the ice off the little shelf in the back, or else it will quit making ice. The ice cubes block the arm from coming back down to trigger a refill.

I purchased a small dorm size fridge from Target after our electric went off and was gonna be off for a while and we purchased this to run with a generator and it's 110 power also but this is a super little fridge and I would definitely would buy again.

Motor wise it runs great but all the plastic is of the worst quality. Pull a draw too hard it cracks which I think is what they want to sell parts. The stainless steel is hard to keep clean. The bottom plastic air vent broke when a foot pushed into it.

The side-by-side with the lower freezer was one of my all-time favorite units I've ever had. The capacity of the interior was expected to be better, particularly the freezer, but it was effective in getting to the items I needed. Storing was good, but the freezer had trays in the upper portion that I could see when looking down, as I'm over 6' tall.

I have always trusted the Whirlpool brand. The quality and design of their products are very attractive and long-lasting. I would highly recommend this product! If I have any questions or concerns, I just go to their website and it is so easy to look for solutions.

My Amana/Whirlpool 'side by side' was purchased new in 2020. Ice and water in the front. I have huge buyer's remorse on this product and what it lacks. The bins have no rollers, it's plastic on plastic and not easy to open or close. The noise this machine makes is remarkable- a B52 in disguise. The water from the outside is not chilled at all. The thin, glass shelves are not adjustable, nor do they have drip edges. There is no information from the front panel- no temp, either inside or outside. Sad product. If I had to do it over again, I'd throw more money at a better product, with actual features. This model does not have any compelling features to promote.

Our new Whirlpool Side-by-Side Refrigerator is very versatile as it serves the needs of a busy, family kitchen. It is heavily used storing cold foodstuffs to feed our family of four, plus two active grandsons. Being able to re-configure the shelving space enables us to adjust the main compartment accommodating items of different sizes (think a thawing turkey or a 24-can case of soft drinks!) to ensure our most functional usage. The same can be said of its freezer space - it too features built-in slots to reposition shelving for varied size packages and boxes. Convenient in-door water and ice dispensers round out the beneficial features of this attractive appliance.

I own a top two door refrigerator cabinet with a middle drawer meat cooler and a pull-out out lower chest freezer. The ice maker is built into the door and it is a very simple to operate and stable appliance. The refrigerator's space is very functional and flexible for your food storage.. We have moved it 3 times and never had a problem. It is my wife's favorite appliance and fits our needs perfectly without a lot of bells and whistles. The ice maker filter is easy to change and the ice maker itself is super reliable. The model number is WRX735SDBM00. We have been Maytag and Whirlpool appliance owners forever because of their reliability and the ease of used to clean them.

We love our Whirlpool refrigerator! It was in the house when we came here 7 years ago. I'm impressed with the service it's given us. Never have had a problem with it, and I'm sure it was here for years before we came.

Purchased the American Made Whirlpool in Oct. 2020. There is plenty of room and there are only 2 adults in the home. It is a basic no frills refrigerator. We do not even need the ice maker that it has. Would purchase this again. The only negative is it makes weird gurgling sounds on occasion.

Original French door bottom freezer purchased in 2016 Never kept correct temperature. We had at least 5 service calls the last being then entire “guts” had to be replaced which included soldering/welding in my brand new kitchen. We refused and said we were charged for a brand new refrigerator for 3000.00 and wanted it replaced. Whirlpool offered a “similar” replacement which we accepted. Now 2 years later we are running into the same problem and now have water leaking from bottom. Whirlpool customer service (reps answering the phone) were pleasant. The supervisor who offered the replacement had an attitude. To wrap up... steer clear of Whirlpool.

Have NOT got one but is the brand I trust and had before lasted a long long time even my parents had one so did other family members my church has two.

I purchased my Whirlpool refrigerator about 4 years ago and haven't had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

I am questioning my loyalty because the last two Whirlpool fridges have been repair prone, and have bad design issues for ice dispensing. The dispenser door doesn’t close reliably and lets the ice maker warm up and melts the ice. This supports my rating.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasn't presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

We bought a Whirlpool 2 years ago. It is an upgrade for us. Has features of ice, light, temp, water fill. Other options, too many to list. Upper 2 door, pull out 3 drawer with freezer. Lots room. Very convenient. Would fit a family’s needs. Great for a handicapped person.

Refrigerators used for luxury apartments unit at the community that I live is very common but I might buy one when moving in to house. I'll consider it when comparing to the other ones. There are other models too.

I have a Whirlpool suite. Stove is fine...refrigerator is awful. Froze all the food in fridge. Cost me 100’s to replace. Put in new thermostat. Now sounds like a freight train. Bought in April and the filter already needs to be replaced to the tune of $81.

I have tried to contact Whirlpool, email and telephone call. Finally someone called me but Customer Service was poor. I asked her to have a Manager call me, but she never did. They also never responded to my email. We Purchased our new Refrigerator 21 c.f. side by side 2 months ago. The ice maker is driving us crazy. It is very loud. There are white plugs on the 2 bottom corners that make the appliance look extremely cheap. I am not happy with this Refrigerator!

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.

It works quite well except if you put items in the back of the top shelf of the refrigerator it will freeze them as if they were in the freezer section. I have a bottom freezer and that works quite well. And it is very quiet when running.

The ice maker died after a year but the rest is working great years into it! The filtered cold water has been fantastic right on the door. It also includes a plug so if you run out of filters you can still have cold water.

It's just a plain refrigerator. No bells and whistles. It could have more space in the bottom and well as a ice machine or ice maker. Nothing special about it. Just a place to keep food. The light in top could be higher so food does not touch it.

I bought this in 2008 and it's still going strong. I wanted to replace my double wide (different brand) but couldn't find one that would fit in the space so I bought this 18 cu upright to replace it and downsized.

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

I have the side by side refrigerator. I have had it for about 15 years. It has the clear adjustable drawers and shelves in the refrigerator side. It has worked well for my family. Repairs include door cams on the refrigerator side and the plastic unit for the ice cube maker as you cannot get just the plastic gear that some of the teeth broke on. I was able to do these repairs myself. The freezer side can be tight on larger items. I also own a chest freezer so this alleviates that issue. I think I would prefer the freezer across the bottom vs a side by side. All in all this has been a really good refrigerator and I would stick with the Whirlpool brand.

American made!! Well priced for product, read the reviews buyers have had this product for 30 years without problems. People are sick of Samsung, inglis LG Chinese junk where parts are not available.

This refrigerator was used when I got it, that was about 12 years ago, some of the shelves are missing, and the light doesn't work when the door is opened, but it freezes good and keeps my food fresh and cool.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool won't honor the warranty because it is installed in a RV.

My very expensive Whirlpool refrigerator that's three and a half years old broke down before Thanksgiving 2020. I am not able to get parts until after May 18th 2021. After calling numerous times and spending lots of time on hold I was told February 11th by Whirlpool that they had the parts in stock and they gave me a price for each part. Then they connected me to the parts department where they told me they don't have two of the 4 parts that I need. The price that they gave me for the same parts with a lot higher than what they told me at whirlpool. Whirlpool customer service was terrible it's as if they don't give a damn. They just don't care.

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and that's amazing. It's never been serviced and never needed a repair. I don't know what one can say about something that's worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but that's about it as far as maintenance and repairs go. Overall it's been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.

Pros: The refrigerator is large and roomy, easily adjustable glass shelving, and easy temperature controls for the refrigerator temperature and freezer temperature. Cons: the refrigerator is bulky and limits space in a small kitchen. The lower freezer door does not seal very well and requires frequent tweaking and adjusting around the door seal. Also, the freezer handle becomes loose easily and requires tightening fairly often -- which is a pain to get on the floor on your back (and a flashlight plus a special wrench) to tighten the handle.

Other than that it has done its job. I had a Samsung and for what you pay for one I would go with Whirlpool.

Drawer does not fit tracks and comes loose. No adjustment is available for this fitting. No wider drawers are available to fix problems. Would not buy this product again unless they fix problems. I did not think to look at fit at time of purchase. Buyer beware.

Well Whirlpool been around for centuries and they make good products and their products last longer. All my products been whirlpool. That's all I buy. I would recommend them to all my friends and family.

Our Fridge is a few days over 1 month old. Very noisy, the compressor buzzes loudly. Already had a service man out. Said it was the compressor way it's mounted, guess this design is only 6-7 months old after problems W/ earlier model. Last week the water filler valve started to buzz VERY loud when filling the ice tray, was OK for the month almost. The ice when dumping sound as if one is dumping a glass of ice in a metal kitchen sink. Service coming out next Friday 01/12/21.

Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

Whirlpool model WRV986FDEM Purchased May 31, 2017 from Lowe's. Cost: 2,638.10 including 229.97 for the 5 year extended warranty. We’ve experienced four failures in the nearly four years we’ve owned this lemon. The first failure occurred within the one year manufacturer’s warranty period. The three failures since then have been fairly close together. Control boards and mechanical parts have been replaced. We are now waiting for a “made to order” part, with no scheduled delivery date.

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowe's 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowe's extended warranty by a week). The Death Certificate repair guy said "they don't make 'em like they used to". So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. That's a lot of money and I expect to get at least 10 years life on a major appliance.

Four year old Whirlpool Refrigerator/Freezer Model W10771736A. Ice maker broke right after the warranty ended. No refrigerator or certified whirlpool repairman was able to fix the problem. Our microwave is cracked on the side, and it is only four years old.

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & it's my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

I bought a Whirlpool. Along with the need to open the right door last and closing it first to save the rubber gasket, the icemaker freezes whatever is on the shelf or on the door next to it. I should have stuck with my korean brand.

Ordered & paid 6/9--delivered 7/29--ice maker issue day 1--ice clumped chute clogged--warranty call--ice maker & valve replaced 4 weeks later due to parts not available from Whirlpool--same issue--tech support from Whirlpool adv tech to order board to resolve--4 weeks till border arrived--contacted Whirlpool 3 times--no concern--no asst--board arrived & tech installed--same issue as day 1--ice cubes freeze together & get hung up in chute--have to open door & clean ice out of chute--ice all over floor----poorest excuse of ice maker ever--Maytag could not care less or offer any asst--DON'T EVER BUY MAYTAG APPLIANCE IF SERVICE IS IMPORTANT.

We bought model WRS571CID*** which has an in-door ice maker that has stopped working after exactly 3 years. An excellent authorized service rep advised that the wire harness from the freezer to the door was damaged by chafing from normal opening and closing the freezer door, which has caused the ice maker wires to break, thereby disabling the ice maker. The only remedy is replacing entire the door, which would cost $1700 according to Whirlpool's published repair data, which he is obligated to charge. Apparently, the wiring harness is not a replaceable part, because I suspect the labor hours needed to disassemble and reassemble the door is prohibitive. Well, a new fridge costs about the repair. I spoke to the Whirlpool company about whether they acknowledge that the design is faulty and that the door should be replaced at their expense even out of warranty, and they declined.

Post delivery even for installation or demo also no one arrived. It's been more than 10 days. I have been following up with customer care but till date no response from their end. Every 2 days the service request gets closed even without resolving the issue, it's customers responsibility to keep following up with the customer care to keep the incident opened.

Because the Korean appliances are a problem for repairmen, we're stuck with a Whirlpool choice. Seems to be a good fridge. Noisier than my Kenmore (Korean). I got instructions from repairman on opening right door first and closing it last. Otherwise rubber wears out too soon. If I put anything on left door opposite ice maker, it freezes, making that shelf useless! We had ordered a Kitchenaid but the installers damaged it.

Stay away from all Whirlpool products. The appliances are terrible (broke twice for different reasons within 14 months of purchase). Customer service wait times are over 90 mins and the technicians take over 3 weeks to get to the house and they don't fix it, they order the part and that takes another 3 weeks for it to arrive and the technician comes back. We bought an extended warranty and when the fridge broke a second time, they canceled the warranty and said they had the right to cancel it as it was in the contract. Terrible, terrible company. I work in the service industry and I am in shock that this company can get away with treating customers like they have.

Whirlpool fridge with ice and water dispenser that broke down within days of install. The water dispenser stopped working after the first flush and Whirlpool were notified. They engaged a useless repair company who have been unable to resolve the problem and will not communicate updates. Whirlpool have been fully informed of the problem with their "brand new" product which was defective practically from the start and have washed their hands of any involvement in resolving the problem with their appliance. They defer defective product as a warranty issue and leave the consumer to chase after people to get a repair done.

TOTALLY DISAPPOINTED!!!

Call day after day. On hold for hours. Supposed to "call you back" but don't! Chat doesn't always work. What good is a customer service dept if they NEVER answer the phone? What are we supposed to do to get service? Same for Maytag which they also own. I wish I never bought from this company. Beware!

This new refrigerator sucks! Unopened milk doesn't even last a week. If I turn the temp lower, the produce freezes. I think the fans in new fridges are week in order to save energy. With old old refrigerators you could definitely feel the fan blowing which probably helped keep the fridge more evenly cold. Whenever I open the door there is no noticeable circulation of air at all. Whirlpool owes me at least a hundred dollars in milk that went down the drain. Please take my advise on this. There should be a class action lawsuit against most refrigerator makers because I think this is probably the norm nowadays. If you're wondering, I'm not a nut case. Friends I have talked to have noticed this problem too. Unopened milk is supposed to last two or three weeks and not go bad in four days if it's within the sell by date. This is a real problem that is causing a lot of waste and something should be done about it.

Our refrigerator had ice maker problems from the beginning. After 6-7 trips (with a warranty extension) they got it fixed. Then randomly the ice melted, made a puddle in fridge and on the floor, the freezer thawed. Then it would begin running after several days. Finally Whirlpool recommended we replace the computer brain for $1000 PLUS. The refrigerator is 4 years old. We are having a Bosch delivered today, even though the ice and freezer turned back on after being off for 3 days. Customer satisfaction stinks.

They lied to me about delivery date. I am trying to get an answer about my order, cause their website shows "received". Well I didn't receive anything. It is impossible to get a real person to talk to, their virtual assistant is a joke. So help me God to have some warranty issues with this guys. I think I will cancel the order. Not worth it. I've been on hold for over an hour.

Watery body from all the refrigerator side since 9 – 10 months and complained to Whirlpool 2 months back. They changed the thermostat 2 times but no use. Problem same. Please help. I complained during the last warranty days. Please let me know.

I purchased replacement filters online on 09/15. The filters did not arrive by the 21st as indicated, and I can’t get anyone on the phone to get answers (or a refund). Virtual assistance is useless: I was given a tracking number, which only shows a label was created on the 25th. They have my money, still haven’t shipped the order, and I have no clue when or if I’ll get my filters.

I bought a house with Whirlpool appliances and I bought the extended warranty for all the appliances, I started to have issues with the refrigerator almost 4 months ago and still waiting for results, do not buy whirlpool products, every time you call the warranty department be prepared to spend at least one hour waiting for a customer representative. Buy LG or GE instead. These are excellent brands that I have owned in the past.

Bought a new side-by-side in 7/2020 from Lowe's in Keller, Texas. Salesman won me over with the "buy American" pitch claiming if the need ever arises for parts I would be far better off than with LG which orders their parts from South Korea. I bit, and bought, and now regret. The refrigerator dispenses water randomly and I must keep a glass under the dispenser all the time and empty it when it gets full. Under warranty they say! Well here it is September and after being on hold for an hour each time (6 times as of today) I attempt to get help they tell me that "the part" W11293378 is not available and will not be made until after this month? BEWARE this brand. This is a poorly ran company and buyers would be better served to look elsewhere.

I bought the Whirlpool mini frig from Target 3 years ago thinking it was made by whirlpool in USA!!!!

Have two Whirlpool refrigerators. Both perform well. Love the glass shelves, which make it easy to see what's inside and to keep clean. The newest one has the water dispenser inside and not in the door. Would probably not even consider another brand.

When I bought the house in 1999, an existing refrigerator was part of the appliances that "came with the house --- A Whirlpool 2 door. The first couple of months, there was no problem... As the refrigerator began to age, it would sometimes make a humming noise, not too loud. When it became clear (via manual) that the state of the refrigerator was my responsibility. I also wanted to know how I would be getting automatic ice via an Icemaker. I don't recall there being a coordinated use manual for this item. My estimate is at 1999, the refrigerator had been in place/in use for about 10 years.

I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldn't be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours.

Love the chrome exterior and overall appearance of this side-by-side. The compartments and shelf spacing are well thought out & offer flexible adjustments. The outside components on the freezer (crushed ice, ice water, ice cubes, & light) I love, and most importantly the unit comes with a built-in replacement water filter.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

Have had one part broke twice now and doors don't line up. It is a nice size for a family of two and has worked great with exceptions listed above. Repairs are a little costly in this day and age of throw away items.

Love my new Whirlpool Refrigerator! Works well and no problems for the last year. Filters are pricey but found some at Lowe’s cheaper. Whirlpool stays in touch frequently emailing information about their products, some useful some not applicable. Would I buy this refrigerator again? Yes, I love the ice maker, it is quite large (enough to fill a small cooler), and the convenience of crushed or cubed ice is nice. Most people complain about the motors are loud yet we have not experienced that.

Changing the filter is difficult & expensive. And where has the old fashioned service gone. New refrigerator and would have to pay for service. This happened when I bought the refrigerator a couple years ago. I do not think this should be the standard for a new refrigerator.

I purchased my Whirlpool refrigerator last Summer and so far I’ve had no issues, no probs! I love the energy efficient refrigerator along with its easy settings and options to use a ice maker. Wouldn’t trade my Whirlpool for any other brand!

When first installed the ice maker (through the door) was not working. Took over 6 weeks to get it fixed. Turns out it was an ongoing issue. We ended up needing it replaced 4 time in the 4 years we kept the thing. Paid almost $2k for it and dumped it after about 4 years. Not the only Whirlpool product I had issues with. Microwave was a failure as well. Lasted only 2 years.

We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Y'er. We would recommend Whirlpool to everyone shopping for these home appliances.

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

Our Whirlpool refrigerator has served us well. We purchased this refrigerator 30 years ago. It’s still going strong, so we’re going to keep it a while longer. We highly recommend the Whirlpool Brand.

I have Whirlpool fridge for a very long time since I own my house and for me is one of the best, is a great company and occasionally have to fix in a couple of times and afraid to buy another more modern and not last like this old fridge.

They have to be the worst on the market. They are not built to last and, in my experience, if you get 3-4 years out of one, you are lucky. Even repair people tell me they are the worst and not worth what you pay.

Overall??? I've owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

We have the four-door model, french fridge part, drawer, and bottom freezer. Overall has been a good appliance. Icemaker burned out in third year. Icemaker replacement is very noisy, popping and groaning during drop-out and refill. Noise level otherwise is average.

I bought my Whirlpool side by side refrigerator over 13 years ago and have had no problems with it so far. One complaint, though, is the plastic slide out drawers which tend to get brittle over time and crack making it hard to keep them on the track. The side by side style isn't the best for storage in that each side is quite narrow, although I don't know if having the slide out freezer on the bottom is the perfect answer, either. Overall, I can't complain about the price or reliability of Whirlpool products!

An OK product, has some design flaws perhaps.. Like the ice maker... it isn't as self-controlling as my experiences with other manufacturers indicates. Fit and finish are good quality in materials, design and function. Cosmetically good.. appearance-wise.

The Whirlpool is very roomy and has great storage areas. The downfall is that the water filter has to be changed way too often in my opinion and the doors have to be closed over and over to make the water and ice dispenser work.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

When we purchased our home in 2017, it came with the the side by side, refrigerator/freezer with ice maker and water dispenser in the door, stainless steel finish. It is now 4 years old. It had a two year warranty, (expired in 2018). As of now, it has never required servicing. The temperature control works very well, both the fridge and the freezer maintain very adequate cold temperatures with minimal cost to run. The ice dispenser allows the user to choose between crushed or cubed ice along with the option to turn off the ice maker when full when not needed.

Have had this refrigerator for about four years and it's broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

Have a Whirlpool side-by-side with water and ice dispenser on the door. It has lasted over 20 years. It has a large ice maker which makes more than enough ice and it has never broken. Since it is older it does not have gallon depth shelves on the door, but I have never missed not having them there is plenty of internal shelf space.

We bought this fridge about 18 months ago. It is a good looking stainless steel fridge with ice and water maker. We have not had a single issue. It is relatively quiet and very efficient, (saves us money)...

The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. I've had this one a year paid twice the price and already had to replace shelves and trays for it..

July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.

Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.

We purchased the entire kitchen appliance set from Whirlpool. We have been satisfied with the fridge, but it has some issues. From time to time, the ice maker doesn’t work fully. Also, the filter for the unit is rather pricey. We haven’t had any issues with it other than the ice maker.

We bought our first Whirlpool 4 door about 4 years ago. Within the first 3 or 4 months the ice maker stopped working which was repaired. Then at 3 years the compressor went out and of course no cooling or freezing. Since we had bought this at Lowe’s they loaned us a fridge until ours was taken care of and told us to call whirlpool. When we called they said they would do nothing for us. Between them and Lowe’s we were finally able to get the refrigerator replaced by paying another $1,000. We have had the new fridge for a little under a year and the ice maker stopped working. While trying to get it working by their service repair people the cooling and freezer stopped working. The service people said the compressor is bad.

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

I purchased a new home 1 year ago, our home came with Whirlpool Appliances. I was so excited because we were renter. The refrigerators after a year all of the LED lights have gone out, and the refrigerator make a very loud noise. I have called customers service several times. Their respond is, "Sorry. It only has a 1 year warranty." The cost of the light would be over $500.00 dollar and that don't included labor. Don't even know the cost of fixing the loud noise. I just want people to be aware of Whirlpool appliances. After only 1 year of service it not going to work. Whirlpool will not fixed them. It sad we work hard to get a home and how will have to spend a fortune to get them fixed. Whirlpool you need to make better equipment. With is coming without home we were not giving an opportunity to buy an extended warranty.

18 months old, fridge was not cooling properly. Two service people came including the last one from Whirlpool, said the cooling system is bad and unserviceable. Called whirlpool and they were not helpful at all.

I chose a Kitchen Aid Stainless Steel, Counter Depth Refrigerator from Lowe’s in early February, 2018. (Model #KRFC300ESS) At the time KA was recommended as the best choice. 1) Within a month there were numerous rust stains on the French door and that needed to be replaced and 2) There is the Damper Control unit which makes a intolerable noise until you replace this motor. This noise then returns....about every three months. Plan on paying just under $200 every year for the life of the refrigerator (at average of 14 years= $2,800!). We have had servicemen to our home now 4 times since our 2/7/18 delivery. A local retailer just rated Appliance Brands in 2020 for reliability and the amount of times serviced and found Kitchen Aid to be 10 of the 10 listed. My recommendation would be to try another brand. This one creates a money pit. :(

I have spent more money in the last year to fix this piece of 'crap'. So very disappointed!!! I have lost $$ of food because fridge does not cool.. Ice maker is a joke... I am going to call someone out for the 4th time... Costing me a fortune... Very disgusted with this product.

We purchased a high end KitchenAid Refrigerator Dec 2018. Rust developed on water dispenser door in less than year. They would not honor warranty. Since March we have had ongoing cooling problems with 5 service calls and 4 different fixes and unit still doesn't work. Local authorized service company, Fields, in Jacksonville FL is incompetent. Whirlpool doesn't return calls. The products value is not consistent with the high cost. Here are the gory details. Ref: Setzer's, Jacksonville FL (sold unit). Fields Jacksonville FL (factory authorized service company).

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

We have purchased many appliances over the years and always bought Whirlpool. Unfortunately, the French door unit we purchased three years ago at the price of $2400 is a lemon. We have called so called Whirlpool certified techs out four times for same problem, it keeps freezing up. After calling and writing Whirlpool, we were hoping for some support in the form of a voucher for perhaps $500 or so to replace the unit but they said tough. No concern whatsoever. The indifference shown has convinced us to never purchase another Whirlpool. We even wrote the CEO, never responded.

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was 'un-repairable". The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldn't even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.

I bought a brand new Whirlpool fridge early June with the extended warranty to have it shipped on my moving day on June 18. The team delivered and installed the fridge and told me to wait 3 hours before plugging it. I went and spent over 300$ in groceries only to find out the fridge does not work. I waited 24 hours, still not working. I had to wait until Monday to call the customer service because it is closed on weekends. I had to throw out all my food and order food all weekend which incurred an extra 200$. I called Whirlpool on Monday and was told a technician would only come on June 30th. 8 DAYS LATER!!!!

Purchased Kenmore Elite a few years ago (cost $2,200). Very noisy. ALL 4 DOOR BINS CRACKED within 2 years (cheap plastic); finally broke apart. No one has replacement parts in stock. Whirlpool has back-ordered them 3 times since April. Now gave a date in mid-July. Terrible product!

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. '18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that you'd expect to go twenty years or so. Very dissatisfied. Don't waste your money on this stuff.

Update Review on 10/15/2020: New refrigerator 12/31/19. 4/27/20 Fridge terribly noisy, called Whirlpool directed to local provider. 5/5/20 Fan replaced, drawer clip broken. 5/11/20 Drawer repaired. 5/21/20 Fridge not keeping up, repair company said new compressor needed. 7/6/20 After numerous calls and literally hours on hold with Whirlpool compressor install but still seemed noisy. 9/30/20 Fridge partially cooling, no ice and water dispenser not working. Repair company ordered new evaporator cover and UI panel.

I purchased a condo last year with all appliances included. My Whirlpool refrigerator model is GI6SDRXXY00, a fairly new refrigerator. I noticed orange and moldy spots on ices when dispensing them. I changed the filter, thought maybe it is the filter causing the issue. But after inserting the new filter and emptying the entire ice tray, I still get bad ice! I open the compartment, and surprisingly, found out that the spiral rod inside the ice dispenser was rusted!

Hello, Here is our story. We bought this refrigerator "Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator" through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.

Bought a Whirlpool french door fridge in July of 2019, The icemaker began pouring water out of it and the temperature of the fridge would not go below 50 degrees. Contacted Whirlpool and the technician says it will be over $800 in parts plus service to repair. Now I must go 24 days without a fridge in the middle of summer until they can get the parts. How does a 10 month old fridge need all of the parts replaced except the condenser in that short of time? Whirlpool should be held accountable for manufacturing the defective fridge and leaving their customers stranded.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, "No we will send a tech." The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.

My parents 89 and 76 years old bought a Whirlpool fridge a few months ago. A month after purchase fridge built up moisture terribly. Water was laying inside so much seeping on floor. We called, Whirlpool sent serviceman out. Serviceman number 1 put some kind of black tape in the door saying it was the seal. We were just disgusted over this and it didn't work. We called again, serviceman number 2 came out, said bad door, so he ordered door. Serviceman number 3 came out, replaced door. Moisture still in fridge, food isn't staying cool, and you can physically still see gap indoor.

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...

I would like to extend my appreciation to Whirlpool for quickly responding to our requests. Within a matter of days, we were contacted by a Whirlpool corporate representative. She listened to our issue and was extremely understanding of our frustrations. The representative assured us that we were valued customers and offered to contact our local service provider and authorize the needed repairs to our refrigerator. This interaction has restored our faith in Whirlpool and it's partner brands. The representative also provided guidance on future purchases in contacting Whirlpool to purchase its extended warranty.

I would suggest using Whirlpool's warranty program instead of a retailer's program. Contact Whirlpool to purchase any extended warranties directly, instead of purchasing an extended plan at the time of purchase. Thank you to Whirlpool and to our extremely helpful representative. I am not including her name, to protect anonymity.

Purchased a new French door Whirlpool fridge May. It replaced a Whirlpool that was here when we purchased the home. Ten days after purchase the fridge went to 21 degrees and began freezing over food and drinks. Yesterday a tech replaced parts to repair the fridge. Today the fridge is once again at 21 degrees and freezing food and drinks. We live in a relatively rural area. Tech can't come back until six days from now. Very disappointed. Wish we considered another brand.

We bought this Whirlpool two door side by side refrigerator freezer at Lowe's at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowe's did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we don't buy another Fridge from them. If I were you I'd stay away from Whirlpool products. Have a great day.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowe's. It would appear that these 2 wires could be reconnected, but Whirlpool's only solution is an entire new door. Automakers stand behind their products with recalls, but it's not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

I purchased the piece of junk on March 12, 2019. After replacing the filter twice, it no longer works. Every time I get water, the ** thing tells me to replace the filter. Fridge lasted just long enough for the warranty to run out. So much for quality control.

April 1, 2018 we purchased a new Whirlpool 36in. W25 cu. ft. French Door Refrigerator, model # WRF555SDHV, Serial #**. On 2/15/2019 the ice maker quit working. Kirby's Appliance in Prineville, OR ordered a new ice maker and installed it (it was still on warranty). On 5/8/2020 the ice maker quit working again...I called Whirlpool Customer eXperience Center, 1-800-253-1301. Had I purchased an extended warranty, it would have expired 3/31/2020. No one will come and fix or replace the ice maker at my expense, because of COVID-19. So, we purchased our $1,999.02 Whirlpool that does not make ice!! I will never buy another Whirlpool Appliance again.

We have all Whirlpool Appliances throughout our entire house. Our refrigerator fan went out and we had someone come out to look at it. We called to get a parts concession as we were a few months out of warranty. We didn't ask for 100% discount, but SOMETHING considering we've put so much money into our whirlpool appliances. They simply said, "We can give you nothing." Long story short, we will not purchase whirlpool appliances ever again. Don't do it, they take your money and run!

I have a Whirlpool refrigerator from 2017 that is causing so many issues and finally completely broken after spending $500 on repairs. 4 months ago, refrigerator was making loud noise and freezer wasn't working. Then within a week the whole unit stopped working. Then, freezer got all frosty and the whole unit got shut off. 2 month later, the ice maker stopped working and nothing is working now. I called the Whirlpool and they offered me to purchase extended warranty for $530. I could not believe they wanted me to spend another $530 on this refrigerator after spending all this money on repairs and still useless. I refused to buy any more Whirlpool product that I used to love in the past. I am just so disappointed with the customer service as the supervisor from Whirlpool said that is why they offer extended warranty. $2000 refrigerator to last me 3 years???? Not doing this again.

I have had to replace the Damper Control Valve 3 times in 19 months. I can almost count on it every 6 months. When it quits, I get enough frost to make snowballs. The valve will make noise & then will not open. If it happens @ night you get frost.

We purchased Whirlpool Gold appliances because we thought that they had an excellent reputation? Wrong! Our Whirlpool refrigerator lining started cracking before the unit was 3 years old. Now it's 7 years & cracks are so deep and there are so many of them, the refrigerator must be replaced. No help from Whirlpool when I called. Now remember, a refrigerator is supposed to last 14-17 years. 7 years is not acceptable!

Do not buy a Whirlpool fridge unless you like the sound of knocking every time it starts up. This has been fixed twice to no avail. I read about this before buying but thought it was an exception when it happened. Not so, it will happen to you & their fix will not work. Beware & heed this advice from someone who didn’t & not has major regrets. There are many other brands, buy them.

Ice maker has stopped making ice on several occasions. Also when you try to get ice out of the door dispenser, it will continues to release ice but will not go down the chute and when you open refrigerator door it spills out all over the place. Getting ice other than from the door is no easy task. I have taken to putting a bowl under the ice dispenser. Interior of refrigerator is not user friendly for positioning items. Bought in a hurry back in 2017 and have regretted it ever since.

Buyer Beware!!!! Warning!!!! Don't buy Whirlpool. You'll be sorry if you do! Don't buy appliances from Home Depot. You'll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, it's not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. It's been down 8 weeks now.

My parents bought a Whirlpool refrigerator that makes a strange noise, an intermittent clicking. Sometimes it goes on for hours. It is neither the ice maker, nor the compressor. I contacted Whirlpool, they said it is normal. It is not normal. I have a twenty-year-old refrigerator far quieter than this brand new, $2600 noisemaker that keeps things cold.

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service.

After having my Whirlpool side by side refrigerator ice maker replaced 4 TIMES in 10 years, I finally found a permanent fix for it: an Igloo counter top ice maker for around half the price of a replacement Whirlpool ice maker. Unlike the Whirlpool ice maker, it makes ice. I promptly removed the Whirlpool ice maker FOR THE LAST TIME, and sent it to the dump, where it belongs. Goodbye Whirlpool! If that is the best you can produce, you will not receive any more of my hard earned money!

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

I purchased a Whirlpool side-by-side refrigerator from Lowe's for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

I purchased a $950 whirlpool refrigerator from Lowe's in Tucson. 2 months after the 1 yr warranty expired, I paid $450 in repair bills to have it fixed. After 9 months of visits by the repairman and loss of hundreds of dollars in spoiled food, they deemed my fridge "unrepairable". Then Whirlpool called me and said they would exchange my fridge for a better one for $688. My loss is now up to approx. $2000 counting spoiled food.

Bought refrigerator in Jan of 2019. Quit making ice in Oct of 2019. 3 service calls and felt like it was band aided until manufacturers warranty ran out. Now waiting on new freezer door to be made. 6 to 8 weeks out. We will see. Called Whirlpool and was offered nothing. No customer service whatsoever. Will never buy another whirlpool product again.

We built 8 years ago, with ALL new appliances...All Whirlpool Gold...been very unsatisfied with ALL appliances... Had to replace range and parts for refrigerator..And extendend warranties all nonusable..We live NM off a tarred county road by 1/4 mile...no one wants to even "come and look." Not good.

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.

I purchased a Whirlpool refrigerator at Lowe's after my 16-month-old $4000 Samsung died and Samsung didn't care. I thought I was purchasing a better product. Six months old and the Whirlpool died. Service tech came out, said he had to order parts. That was on 1/21/2020. It is now 3/5/2020 and I still have no refrigerator. After being told week after week after week that I had to wait for parts, 3 weeks ago they finally approved a replacement refrigerator. STILL WAITING FOR THAT. Have completely lost confidence in Whirlpool and would not recommend the brand to anyone. Lousy customer service and lousy product. So disappointed. No reimbursement offer for lost food, weeks of having to purchase take out, gas to store daily... HORRIBLE EXPERIENCE.

I bought new townhome on 2018, in 6 months the top drawer broken, because stuck, after one year passed from the one year warranty start freezing all my groceries, milk, fruits. I turned off many times, not fixed. I am surprised paying so much money for appliances and turned out so cheap products and last only one year!? Older fridge last 10-15 years!! Companies ripping off people pockets. Very unhappy about this. Now services technician coming we have to pay for ....

I have never posted a negative product review but must do so now. The refrigerator is 1 1/2 years old at most and has been well taken care of. I noticed today that the finish at either side of the bottom of each refrigerator door handle has a problem. I couldn't tell if the finish was pitting or is just discolored. I called customer service and expected that they would help, especially since we have an extended warranty. Representative number one told me that the extended warranty only covers problems that affect the function of the product. I spoke to her supervisor and then her supervisor. I got plenty of apologies but no support. I offered to send pictures, but they were not even interested in checking out the problem.