Viking Refrigeration Reviews

The look of the Viking refrigerator made us purchase from them. The quality is good, but it showed up dented in the front so I had to have the door replaced. Then, the freezer had some issues, but it all met the warranty. The repair guy came out four times already, so it has been easy to work the issues out. They have also been easy to schedule. The dealer we went with was okay, too.

We had a Sub-Zero at our last house and we didn't need to go to that level for this house because of how long we'll probably be in it, and Viking was our next choice after Sub-Zero. I was gonna go buy a refrigerator thermometer 'cause I feel like the fridge part is not cooling as much as it seems. In the last three or four days, it seemed like when I got the milk out, it doesn't seem cold. But it doesn't seem like anything is spoiling, so it's not that severe. Other than that, it seems fine.

I have owned a Viking fridge for several years and in those years I have replaced the inside fridge drawers more than few times due to a defect on the manufacture. For no apparent reason they shatter, all of them!. I don't think a fridge this expensive should do that and has this happened to anyone else. Once I was told by someone in their site that they were working on repacking the manufacturer or material so they were definitely aware of this issue. However once again I need to have them replaced and now I am supposed to come out of pocket? I don't think so.

We purchased 3 Viking appliances (French door refrigerator, free standing range, dishwasher) in the middle of Sept. 2019 as part of their 3 for 2 deal at close to $10,000. Two of the appliances (range and refrigerator) had problems within the first week. After 2 visits from a technician from the store we purchased the appliances from, the stove seems to be working (for now). Not sure if the problem is really fixed, but hopeful. However, the refrigerator is still defective. The freezer door sagged, went out alignment and appears to be warped. That happened not more than a week after delivery.

3 or 4 times now (I've lost count!) the freezer drawer has broken after just opening it. Just from pulling it and opening it! The first time we dealt with it the Service company came to fix it. Well, it’s been "fixed" and it has broken in the same exact way with the same pieces breaking 3 other times!. We paid a lot of money for our Viking appliances, expecting a superior product. To be honest, viking products are GARBAGE! GO ELSEWHERE! We’ve had nothing but headaches. It is extremely disappointing and aggravating. And Viking customer service is non existent and not at all helpful. Do not buy a Viking appliance!

I’m sorry to say that this $7000+ refrigerator is the biggest piece of crap I ever owned as an appliance. I spent $1000 for custom panels too when I bought it in 2009 for my kitchen remodel. It broke so many times that it made me cry. I took care of the recalls with the door, had a new seal, had to change all the electronics on top, freezer always breaks and leaks, changed the fan too. I really want this replaced with something else. It’s all built-in too. Kitchen-aid made the same size in 36.” Wish I got that instead. Everything in my kitchen is KitchenAid and I’m quite pleased with it.

We bought an entire kitchen of Viking appliances (fridge, range, oven, microwave, etc.). By far the worst is the refrigerator. Every time the machine has broken down, we call Viking for their recommendation which always is to pay more than $1000 for replacement parts. We've done this now at least 4-5 times, but on today's visit the certified repairman told us it would be more than $1000 and he could not guarantee it would work (the immediately prior visit was 3 months ago and $1500 - on Viking's advice, naturally). Viking offered us 10% off on a new refrigerator - that would be less than we spent on the last repair. Today's Viking rep didn't seem to understand why I didn't think that was a good deal....hmmm..

We bought 4 appliances from this brand - Viking. Three of them already have problems. Professional microwave oven - doesn't work. The fridge that we thought made in USA and we paid such money would work for at least 10 years without problems. The plastic in the fridge is of terrible quality. Don't spend that much money thinking that their products will work very well.

When I built my house in 2006, I put all Viking appliances in, without regard for price, because I thought I would have quality products for many years. The dishwasher was labeled as not worth fixing, after 4 years. The temperature control on the built-in oven is so sloppy and inaccurate that you are always guessing at what the actual temperature is. I was told even the new control knobs are that inaccurate.

We have owned our Viking fridge for three years. It stopped working this week. Repair is estimated at $1,700. The warranty is only two years. What a low-quality, unreliable product. All other refrigerators I have owned have been high quality and long lasting. I will never buy another Viking appliance of any type. And you should not either. STAY AWAY.

Since getting this very expensive refrigerator freezer we have had nothing but problems. Parts breaking, many service calls and repairs by a Viking certified company given to us by Viking. This refrigerator is only 6 years old but about a year after getting it we have had nothing but issues. We have someone coming on Monday to try to fix the current problem. They were out here 4 months ago. I am so frustrated and will never get another Viking refrigerator again.

We bought our house from a builder. Viking refrigerator model FDSB5481 SIDE BY SIDE. NEEDED DOOR REPAIR (it was under warranty). Then after 5 years stopped working. Had to pay arm and leg to fix the problem (was 2 years out of warranty). Viking simply told us we can not help you.... I had Whirlpool for over 16 years. No single problem.

The problem that I have is that the ice maker arm doesn't stop the ice tray from overfilling - when you open the door ice falls in the back and the arm drops -making additional ice, this causes the cubes to drop in the back of the freezer. There's not enough space to remove the fallen ice and it also causes issues closing the door. The refrigerator is very good otherwise. Looks like a built in.

After paying $13,000.00 for a fridge it stopped working. It cost $ 1,600 to fix. I have had cheaper brands all of my life. Never had a problem. Called Viking. They would not help. Dr. Sandy. Waste of money.

We remodeled our kitchen eight years ago. We were so excited that our new kitchen was going to be an all Viking Professional kitchen, seven appliances. Unfortunately, our excitement was short lived. We began having issues, first, with our range. After several years of dealing with the oven we finally got those issues resolved. The refrigerator is just not well made. The crisping drawer has lost its plastic windows. The plastic butter keepers on the door have broken also. But we have had to have the ice maker repaired continually.

I purchased a Viking Professional Kitchen package in April 2014. Included 42" Refrigerator, 48" range, hood, and dishwasher. Have had major issues from the start. Range: Repaired 4 times. Dishwasher: First one was fixed 6 times, then replaced. Fridge: First one was fixed 7 times, then replaced after 2.5 years. The replacement caught on fire 1.5 years later (fire department called). Customer Service and Warranty is a nightmare. Spent $17k+.

My Viking double drawer under counter refrigerator is fantastic. The unit itself feels of super strength quality. The temperature is always spot on even with the abuse of my 4 children going in and out for drinks. We love the LED interior lighting and heavy duty door rails on the drawers. We also love our Viking dishwasher. It is very quiet and has a spotless wash. Viking truly the heart of our kitchen. Thank you!

The counter depth side by side refrigerator is great. The freezer is a drawer pull out from the bottom. The only issue we had was the ice maker kept freezing up due to a lack of insulation from the refrigerator above. They had to visit us 4 times to retrofit it and get it working. So far so good. The price was a bit higher than Samsung, but hopefully, it'll last longer. The design is great for us and it looks great. My wife is happy with it.

I had some problems with my Viking Refrigerator. The fans weren’t working. But it was under warranty and it was replaced, so that was good. I’m happy with the warranty work and their reps have been good.

Famous Tate delivered my Viking refrigerator like I expected. Though I wish the ice maker would work a little faster, the ref is functioning as expected.

I've had 20 years of experience with Viking before and never had a problem with it. It's quality and they last a long time. But these last six years that I had wasn’t as good as the first time I had an experience with their refrigerator 20 years ago. The quality of it wasn’t as good and I had trouble with my installation. They didn’t really install it very well so I had to have them come back again. And I also had a defect in one my shelves that had to be returned. Other than that, I usually call the manufacturer in Mississippi if I need anything and they are the most excellent to deal with the troubleshoots. I can call them if I suspect that I have a problem and they’ve been the best. If you call the purchase department, they're very good at saying, “Well, I don't think that," "Maybe that’s not it," or "Yes. You can order this part," or "You can’t order this part." So, I depend on them a little bit more than a local person.

We did a kitchen remodel and the person whom we were using to do the kitchen was the distributor for Viking. We got a Viking Refrigerator but then it woke me up last night as there is some sort of sensor that goes off and sets the alarm off. We have already had this sensor fixed once and now it's broken again. Additionally, the drawer doesn't seem to shut right. The way freezer drawers work should be that they slide really easily, regardless if there's a lot of weight. However, after two weeks of operation, our freezer drawer has slowed down to the point where we have to push it with effort to get it to close.

We had an issue with the ice maker on our Viking Refrigerator. It wouldn't work when making crushed ice. We called someone and they came out. But it sounded like they didn't really know how to fix it and somebody else came out and fixed it. The customer service was mediocre. Other than that, we've been satisfied with our Viking Refrigerator.

We were doing a complete remodel of our kitchen, so I was looking at all the appliances for the kitchen. I've done remodels of kitchens for five or six years and I've always used Sub-Zero but we decided to try how Viking would work out. We liked the look, the overall aesthetics, and quality of it and the pricing was a big thing, too. There seemed to be a good overall package deal with the broad suite of Viking appliances. What we ended up doing was our entire kitchen is all Viking appliances. The refrigerator has been good so far. The lighting and design are good and I like the easy closing of drawers which is kind of nice. Also, the ability of not to have to do the cleaning of the vents and things was an important feature.

We inherited our Viking refrigerator when we bought our house. I heard that Viking was a sort of a higher-end product. When we knew the house had Viking products in it, that spoke well to us. We've had our fridge for about two years now and I like it. It works really well and I'm pleased. But we had this unfortunate experience at outset with repairs that needed to be made for the fridge to be at my standard because I try to keep things really nicely.

I had a Sub-Zero for about 25 years and it was slowly dying. I went to Gringer's which is a lower-east side appliance store that has been around for many years. I was shopping for a refrigerator. The space that I had in my kitchen would only take a 24-inch depth refrigerator. I asked the store people if they could help me in figuring out what to do. They had floor models and the Sub-Zero that there was too expensive. I didn't think that I would be able to afford a new Sub-Zero refrigerator but I just wanted to price things out.

I’ve known about Viking appliances for a long time and then, the house we purchased last year happened to have the refrigerator installed. So, I’m familiar with the brand and its reputation. I liked the built-in style of the Viking refrigerator however, the way it was installed, there isn’t room. The refrigerator door doesn’t open and stay open because the builder installed it too close to the side wall. I need to talk to somebody and see if there’s some way to adjust.

Communication Error - $700 to fix. We've had this Viking fridge/freezer as part of the "Viking Package" about 3 years ago. We've had constant problems with resets and its culminated in a "Communication Error". The repair tech said that because it's a communication error the two main processor boards have to be replaced because the software is not sophisticated enough to determine where the error is. Both boards, the Main Controller Board and the Interface Controller Board have to be replaced. Tried calling Viking but no joy.

I’m a huge Minnesota Vikings fan. So, I wanted my kitchen to represent my football preference. And I love my Viking refrigerator. My favorite feature is the free-standing, professional counter depth. You don’t get that a lot with the other brands. Overall, my experience with Viking has been great.

I like the space of my Viking refrigerator. it’s big enough and I also like the lights. There are a lot of drawers, and it’s wide enough for a big tray, and for a box of pizza. And if you have a cake or something, it will fit. The people at the Viking dealership were also courteous and on time. Any question I have, they answer. Michael made it very easy to buy it and to deliver it.

Replaced an existing 36" built in Viking with the same size ($7700.00). Didn't want to repair the wood molding to fit a non-built in unit. One year, both Crisper drawers (middle shelves) are cracked in front. Both have vertical cracks in the middle of the drawers. Doesn't affect the operation, but it is at eye-level to remind you every time you open the door. I did save the shelves/drawers from the old removed Viking unit. Unfortunately, I only have one spare shelf left because the Wife has sold my spares to other unfortunate Viking Customers. Oh, and the same issue as everyone else with the Ice Maker; if you don't monitor the amount in the bin and shut-off the arm, every time you open the freezer door ice falls out the bin into the back of the freezer. Doubt I will purchase $180.00 drawers because of cracks.

The alarms and the icemaker of my Viking refrigerator were a little problematic. The icemaker was slow and not producing ice as quick as when I saw my other fridge. And the alarm was a little bit weird to figure out. The alarm was going off for some reason. I had to have a technician look at it. It was fixed, but I don't know why the alarm is going off. Nevertheless, the perception that people have about the quality of the unit makes it attractive to renters for a high dollar amount.

I bought a house with a Viking refrigerator in it and since they have a good reputation, we bought a new one to replace the old Viking fridge. The dealer wasn't completely honest though. They said the fridge was a year old and the service person let us know that it's older than that. We got a floor model and when it was installed, it wasn't installed completely, so it leaked into the bedroom downstairs. When the service technician came in a couple of days ago, he found that there was a connector at the top of the fridge that wasn't connected, so the shut-off for water overflow was never turned on and the pan under the fridge was overflowing and leaking into the bedroom downstairs. Still, it's a nice fridge and we like it, including the look.

My wife had been doing some research on some high-end appliances and we found our Viking refrigerator at Famous Tate appliance store. We liked the performance and cost. It wasn't as much as a Sub-Zero freezer but it was still one of the higher end refrigerators that was reasonably priced at that time. There was also some kind of package deal. We bought a Viking range along with the Viking refrigerator and the Viking dishwasher for free. It was a good deal for the three of them.

Purchased about six months ago and I have been picking up ice off the floor several times a day since! It overproduced ice into the bucket and when you open freezer ice falls out. I contacted customer service and a technician came to house. After consulting Viking directly it was found that this is a known problem and there is no fix for our model. I was told I need to lift the ice handle to stop making ice and put it down again when I need more. Can’t believe I have to make my own ice for a fridge that cost close to $10,000! The rep I purchased the fridge from contacted Viking to see if I could return and the answer was NO! Very disappointed!

We looked around at different places when we needed to buy another built-in refrigerator. Viking's reputation wasn't that great, but I thought I would take a gamble on it because I was told that they improved the product a lot. But what really sold me was that I liked the space on the refrigerator door - the little stuff on the door for condiments. Some of the other refrigerators did not have that. With the refrigerator, you don't have to change the filter. It has some kind of purification system on it. We've had the refrigerator for about six months now and so far so good. It fits my needs. I haven't had any complaints and I'm hoping it continues that way.

I've always heard Viking was the best and I'm happy with my Viking fridge. But I've had to have it serviced a few times already. The fans inside keep freezing up. I've had to have all the warranty work done twice already and I don’t even think I've been in this house three years yet. The first time they came out, they had to replace the fans and the second time, all of them were frozen up. But the tech was able to service the fans and got it working again. I'm also happy with the customer service that the guy that I bought the appliances from is giving me. He puts me right on top of the list, takes care of me and keeps me up and running again. It is a little bit of a disappointment. I paid almost $18,000 but the guys from Certified Appliance were good.

We were looking for a new kitchen. We went and looked at a lot of the upper-level kitchen appliances. We also looked at a number of different styles and brands, and we decided we really liked the Viking oven with the French doors. That’s where we based our whole purchase on. We took the next step that’s why we went with everything else.

My refrigerator has leaked for 10 months. I have a side-by-side freezer and refrigerator each freestanding unit, but they are mounted in together. My freezer was reinstalled crooked, and now I’m waiting to hear back from Viking to get it adjusted and installed correctly. I first reported the incident with my original refrigerator in July of 2018. It took me 10 months and 11 service calls to get my unit replaced, and many windows of times waiting for someone to come and service it as recent as yesterday because my Viking refrigerator and my Viking freezer had two different badges on them -- the tag on it that says Viking.

My husband wanted a Viking Refrigerator so we bought and paid for it. Best Buy brought and installed it. But they left me with a noise as if I was standing on a runway and an airplane is operating on it. We could not turn on the TV and hear it. We had to shut off all the doors, and even then, we heard it. It was horrible. I called the dealer three times to come. They came, claimed that they fixed it, but they fixed it for two seconds and left. On the third time, I lost them completely and they wouldn’t come back to fix it so I called Best Buy and spoke to everybody there.

When we decided to purchase a new fridge, there were only a couple of choices - GE, Sub-zero and Viking, so I went with the better choice. We also got a Viking dishwasher, stove and hood, and so far, they have been okay. But we had a problem with the freezer down below. Someone came and fixed it, but it took a long time. Other than that, it's still in good shape and its doors are nice. I've had other brands and the Viking's quality seems okay. I would've preferred to have a mostly full refrigerator and a small freezer, and didn't wanna have one with a freezer below because the ice maker was also below, and I don't freeze a lot of stuff. But this particular Viking fridge came like that.

The French door refrigerator we bought in 2017 has been a disappointment, After 1 1/2 years, the freezer door handle literally fell off. Viking denied it was a defect and I had to pay. Got the wrong replacement water filter and they won't exchange. Customer service sucks! Pay the extra and get Sub-Zero.

My contractor sold the products of Viking so we chose them. But we hate the fridge and we're a little disappointed that we went with Viking. The fridge model that we got does not have an in-door ice maker. We hate that the ice gets everywhere in the ice maker in the freezer, and it even gets underneath and falls out. That's my biggest complaint, but I have no other complaints about the rest of the fridge and it's mostly just the ice situation. But I definitely would not recommend Viking.

I moved into a house that has Viking. The Viking ref is 10 years old and its quality is okay, but I'm not torn up about it. The finish on the handle was coming off. I tried to call to Viking to find out how I could replace that but the way the rep handled the situation was not overly helpful. It seems like the whole door has to be replaced. I also called about the broken meat saver cover and found out that I can't replace it without replacing the whole drawer, which was quite expensive so I just glued it back together.

I've had Viking appliances before and I like the overall quality of their products. The refrigerator that I got from them is also nice and well-built. I'd recommend them.

We bought a home a year ago. It’s not a brand new home and we needed to update its kitchen. We liked to cook, so we were looking for some of the well-known brands. I have a younger sister that's a chef, so she told us about the usual Viking, Wolf, Sub-zero, Cove kinda thing and we began to research those brands as we were preparing to replace the appliances in our kitchen. The Viking refrigerator seems like a nice durable unit. I have noticed the difference from a GE or a KitchenAid in here before. It seems to preserve the food longer as they claim with the freshness system, preventing spoilage. So, that was quite noticeable.

I have some problems with the Viking Refrigerator that we got. The unit functions well, but I have problems in the way it is laid out. It seemed very stripped down. The crisper drawer is not divided, it is just one big drawer that is supposed to hold both fruit and vegetables. That was surprising. Fruits and vegetables require different temperatures and different humidities. There wasn’t any delicatessen or cheese drawer too. The fridge is also very high so that the taller shelves were not accessible. I called Viking to find out how I could better accessorize the refrigerator, and there didn't seem to be any answer to that and apparently, for this model, there are no Viking accessories available.

I was searching for a replacement for another refrigerator and I know Viking had some quality about it. My wife liked it too when we were in the store. The team at the Viking dealer was helpful and cooperative. Everything went down smoothly. This ref is our first French door and I will have to get used to bending over to get into the freezer, but I like all of its features. I'm satisfied so far with the quality and it hasn't broken down yet in today's world. I'd recommend it.

Viking Professional Series Refrigerator - nothing but problems. We have had a problem with the doors ever since we got it. There is a part that catches the door so that it doesn't swing all the way open. It has broken two times on the refrigerator side and once on the freezer side. The company has said that we have too much "stuff" in the door which is ridiculous considering we bought the "high end" refrigerator and we put the normal stuff you would expect in a door. We have never had this problem before with any of our refrigerators. We go out of warranty in June and then if it breaks again this is their policy: $120 to access damage and then a $180 / hr labor fee plus the cost of the part - regardless of the fact this problem started when we received the unit. We will NEVER buy one of these again. Buy Sub-Zero! They have it dialed in. Viking does not and is very difficult to work with.

My in-law's family use Viking products. I saw the product and liked it. We got the Viking ref in September. The product that my in-law has is a lower model, but mine is a little upper and we're still getting used to it. Recently, we had an issue where we kept milk on the top shelf. It turned into ice, which has never happened to us before so we thought that it didn’t go on the top shelf. The ref's user-friendliness is not on the top-notch, but its performance is much better than other products out there. I also got a couple of products from Viking and their exhaust fan is the best.

We purchased a very expensive Viking refrigerator from Best Buy a couple years ago. Within just a few months, all of the adjustable shelves in the door started to break. The shelves are a combination of metal and brittle plastic. Once the plastic shatters, they are unrepairable. The replacement of the shelves is NOT covered by the warranty. We went ahead and overpaid for two replacements from Viking, which then proceeded to break as well. We are down to one shelf in the door which will not likely last much longer.

My whole kitchen has Viking appliances. We have a Viking stove, a Viking dishwasher, a Viking cooktop. Everything’s Viking. However, my Viking refrigerator already broke down. The freezer wasn't cooling correctly. So we had to turn in a warranty issue and they came out and fixed it. I probably would've bought the refrigerator that has a computer screen on the door and that tells me when I am running out of groceries for $3,500 instead of a $10,000 Viking fridge and it hasn’t been that impressive.

We had a couple of units from Viking Refrigerators that were out of warranty and had some repair issues and it made more sense to get new ones than repair the ones we had. Plus, Viking gave us 25% off for both units if we went with them again and that heavily influenced our decision to stay with them. They also paid for the shipping but we had to pay for the installation. The installer was a company that Viking recommended and their guy was on time. He ran a little late, but he called and told us about it. The installation took about four hours and he did a really good job. Other than that, I had a problem with one of the drawers. But I called one of Viking's authorized service places and they replaced the drawer, so it was all good.

I've had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.

We were doing a remodel and we wanted something a little higher end. We bought our Viking refrigerator at Best Buy as we had a significant number of credit card reward points and we went with the Best Buy cards. We bought it before our remodel and we didn’t take it out of the storage until around early spring in 2018. We had significant problems with it over the summer and we had the technician out at least seven times. It was still under warranty at the time and what was happening was the refrigerator side of it would never be at the set point. Oftentimes, it was at 45.

I like the size and the design of my Viking refrigerator. But I had problems with it right out of the box. The door wasn’t properly aligned so they had to come out and adjust that. The drawers are self-closing and the tracks on two of them were damaged. One of the dairy compartments was damaged as well. I'm waiting for them to replace those but it has been more than a month now. They haven't been staying in contact with me either. I usually have to reach out to them. I've owned Viking in my last house and I thought they would be just as reliable. But apparently, they're not. I don't know what's going on with Viking and I don't know if I'll ever buy it again.

I like the reputation of Viking and I got my appliances from Best Buy. The interactions I had with the reps for the refrigerator was okay, but it was a terrible experience for the dishwasher. The quality of the refrigerator I’ve received from Viking is good. I like the size of it, the width, and the depth. I like the icemaker in it, too. It is good and it doesn’t glop the ice altogether. I like the lighting in it and the feel of the doors. However, the refrigerator was damaged during the delivery process, so I contacted Viking and it took multiple emails, and I threatened to return the product to get somebody from Viking to commit to getting it fixed. On the other hand, the experience of getting the dishwasher has been a really bad experience and would probably make me second-guess buying Viking in the future. I paid for it in July, but I just got it after meeting with the manager of Best Buy two weeks ago. It took eight to nine months to get a dishwasher after I had paid for it.

I called up Bill Smith Appliances and ordered the Viking refrigerator because my Samsung fridge had died. I knew what I wanted. I looked it up online and it was perfect. Bill Smith Appliances was awesome and the delivery guys were great as well as the quality of my Viking refrigerator. It is wonderful and I am very pleased with it. I like all the shelves and how adjustable they are. I can also adjust the little cold zone drawer in the bottom and the temperature specifically there. I love the Viking fridge and I would definitely buy another. I like the looks of it. It goes great in my kitchen and it is beautiful but I just hope it lasts more than two years.

My sister had a Viking refrigerator and I got myself one but I have had nothing but issues. Something happened right away to the first unit I received. I fought with Viking for over a year and a half about it. They kept having repair people come in to fix stuff but nothing worked. I had to buy a new unit that they supposedly gave me a 50% discount on. Then, when the unit got in, it was dented. It took them four months to reorder and fix the part. Then, the icemaker didn’t work, and I lived without that, on a brand-new fridge for another four months.

I need someone to come and look at my Viking refrigerator ‘cause a couple of buttons outside are not working. The temperature management is not working. I can’t adjust it. But I like the style of the refrigerator and the way it looks. The lighting is pretty cool too.

We were doing a remodel, and based upon what our designers were saying, we got a really good deal on the Viking refrigerator that we received because it was a floor model for a resell value. I really like the overall quality of the fridge. When it first showed up, the icemaker wasn’t working, but it was very quickly remedied.

I was looking at the Viking refrigerator and it was fit for what I wanted it for. It was also better priced than most of the other commercial units, so I decided to purchase it. I have it in my home for a year in May now and it's a good refrigerator. But I had problems with it and I had technicians out here at least four times to work on it.

I've known about Viking forever and as a matter of fact, the brother of one of my friends in Iowa used to be a distributor for Viking. I had a GE Profile that broke down after about five years and I was not about to put any money into it, so I thought I'd invest in a Viking. I've dealt with the dealer, Abt, before for other things and I got my Viking refrigerator from them. The guys who installed it were absolutely wonderful and they tried not to scratch floors. They did a good job and it was first class as far as installation.

Viking had good reviews and I liked the product name. The quality of my refrigeration unit is excellent. It keeps everything fresh. I’m very satisfied with my experience with Viking, but it is too expensive. Also, BestBuy, the actual dealer, is good, but I scheduled for delivery, and they delivered on the wrong date. And then, I called them back to pick it up, and they didn’t want to. It was crazy. I told them I didn’t want it that day, but they said they wanna deliver that day because they didn't wanna come back so I told them that my house wasn't ready yet. They said they were coming back. Other than that, Viking is a good company. A valve in the refrigerator blew, and they fixed it.

Viking has a good reputation, but we've never used a Viking refrigerator, so we didn't know what to expect. The refrigerator has been better than what we thought, and it was well priced. We went by the brand name, and so far, we haven't been disappointed. We've had our Viking since November 20th of 2018. We purchased the product from a Bellevue Albert Lee office, and they were great to work with. They were very responsive and helped us make the right selections on our appliances in general and the Viking refrigerator in particular. We've been very pleased with the Viking refrigerator. It meets our needs. I like that it has a really good size freezer and ample compartments. The way the compartments work and the way we're able to access and store food products has worked out well for us.

Insulation is saturated and has been dripping for at least a couple of years in what is now a 6-year-old refrigerator. Viking said it couldn't be repaired and that the problem was caused by South Florida's humidity. Come on. Viking is manufactured in humid Mississippi! Viking offered a "special replacement discount" of 20% for a limited time. We are talking about several thousand dollars here. Still living with this miserable and annoying problem. Time to vent our displeasure. Model VIRB364RSS - Cost of this 36" all refrigerator unit was $4,122.00 in 2013. P.s. We also own a Viking all-freezer, induction cooktop, thermal convection wall oven, microwave and warming drawer. Viking's response to what was obviously a defective product---disheartening and weak.

We purchased a house that had a Viking refrigerator and we didn’t realize the value of the appliance. When it broke and wasn’t cooling in the freezer, we looked and it cost $9,000 to replace, which was a shock. I would never buy a $9,000 refrigerator unless it was to match one that broke and it wouldn't have been my first choice by any means. I don’t think I would've ever bought a Viking appliance on purpose. Plus, there's nothing better about the refrigerator and it's small for its size.

I wanted to get a Viking Refrigerator for its quality. I like the brand, that's why I purchased a second refrigerator. But I'm not happy with the grid up top. When I got the first refrigerator, the grid was higher and the height of the cabinet above the fridge was based on that grid. But now this one is lower, so now I can see a gap between the cabinet and the top of the fridge. Their quality is just not as good as it used to be. I still like it, but I'm not happy with the way they changed things. The fridge has the same features and size as the first one. But I liked the way the light didn't dim on and off when I open the fridge. Its drawers and cooler are also different and better.

If you are considering a Viking appliance RUN away as fast as you can! This is the 3rd built in refrigerator/freezer I’ve had installed and what a nightmare it’s been working with the Viking company! Awful to say the least. This 3rd built in was installed 5 years ago and now both voltage boards have died. The serviceman just told me that one of the boards, the main one that runs everything, is on back order! Oh how I’ve been down this road before with Viking when they installed the 2nd piece of crap that did the exact same thing but only after 2 months of having it installed.

When we were looking for a refrigerator, we had an idea on the size and the Viking rep directed us to the model. We just got our Viking refrigerator a few weeks ago and it is of great quality. The lighting is great and it is a pretty solid refrigerator. The guy that we worked with was experienced and knew what he was doing.

It would take days to fully explain all of the trouble we've had with our Viking refrigerator and freezer. They are both about five years old and have been nothing but trouble. The first freezer was deemed a lemon and was replaced just before we purchased our home. The replacement freezer has never worked properly. Over the past year, I have had the local repair company at my home about a dozen times. My children are familiar with the man. They greet him by name; we even got him a Christmas gift! That is how familiar we are with the repairman.

My husband and I remodeled and bought the Professional side by side in 2006. We had it replaced due to a dent in it and the ice machine not working in 2008 by warranty. The replacement had issues too. We have replaced the ice container a couple of times for $300 ea. Now it's broken and it will cost $500. We noticed that there were 2 screws that are missing. It has been worked on but not sure if it was factory or labor issue. Plus water dispenser doesn't work. That’s been worked on too. Recently cleaning the fridge out, I noticed cracks on the inside of the door unit. The drawers are all broken. We replaced a couple of them about two years ago for $100 ea. Broken again. The fridge still works, but the breakage is not good.

I’m in the restaurant business for 35 years and I’ve seen a lot of Viking equipment that we use in certain locations. I've had the Viking Refrigerator for almost four months and it's good quality and I love it. The material is reliable and I like the paint style. Also, the dealer is excellent and they try to help in every corner. Viking is one of the best things in the long run and I really recommend them.

We got a Viking refrigerator that was a brand new floor model even though I’m a die-hard Sub-Zero girl and I only like Sub-Zero. If I would have paid about $10,000, then I wouldn’t have been super thrilled. Then during delivery, we got a leaking seal on the freezer that we needed to deal with. But I haven’t dealt with that yet and I’m assuming that’s under warranty. Also, if they were gonna sell a $10,000 fridge, then they have to make sure that it has dual compressors where one gets the fridge and the freezer. So while I’m not super happy with the Viking, its overall quality of the refrigeration is good. My produce seems to keep not quite as long as the Sub-Zero but the Viking is better than a standard refrigerator one buys at Home Depot. The lighting is also very bright and good.

I was replacing an old unit which I've had for 10 years with Viking refrigerator, the same unit. The old one had a problem with the door hinge so it was recalled. The new Viking is excellent. It was a newer model because there wasn’t an exact replacement with the older model. Everybody was very, very nice and everything was absolutely perfect.

I am not really thrilled with Viking Refrigerators. This is the third Viking refrigerator we've been through. The last one that we had to have replaced, it went bad between year two and year three. And a refrigerator as expensive as Viking should not be going out after year two. I'm also a little concerned about the warranty now being down to two years when we got the last one replaced.

We purchased all Viking appliances back in 2012. We had to throw out the dishwasher in 2015 when our service agreement was over because it was not worth the money to pay to keep fixing it. I reached out to Viking many, many times with no luck. Appliance repair companies don't want to touch Viking products because it is usually a no fix situation. Our icemaker has been broke for 2 years on our fridge and we cannot get anyone to repair it.

I saw the Viking refrigerator in the store and I liked the way it looked. I liked the way the handles were. It pretty much had straight lines. We've had it for a couple of months now and we love everything about it. It’s the first time we've had a bottom freezer. Before, we had a side-to-side which my wife and I both hated. Because with the side-to-side, at least at the time that we had it, you couldn't even get a pizza a box in there.

I own a heat and air company so we work on these refrigerator units and Viking is a middle-grade nice refrigerator. Then other brands, like Sub-Zero, have two pieces of refrigeration. They have a separate unit for a freezer. So I chose Viking. Besides, the floor-plan price for this unit was $7,500. I was going there thinking I was gonna spend about $17,000. But I bought this from Plugs and although this one is normally $12,000, the guy there said he would sell it to me for 7,500 bucks. I told him I didn't want a year-old model. I wanted to have a new one and he said that it was a brand new model. But I later found out that it was a year- or two-year-old unit sitting on the floor. The way it was sold to me is my only problem. But as far as the unit itself, it’s fine. I like everything about it.

We got several appliances at the same time, so I had to interact with Viking a couple of times. They’re doing great. If I had the opportunity to compare some side by side over the years, that would be nice, but we didn't, so we spent the money. Although there’s a little insulator flap on the door of our fridge, and it’s got a little rip in it, the fresh drawer that you could set the temperature to is a good feature. All in all, the prices are crazy, but quality-wise, I’m satisfied. They're durable goods.

I thought Viking had a good reputation and high-quality appliances. I've had my Viking refrigerator since November 1st and the buying process was fine. The rebate process was pretty good too. It’s just that the $10,000 refrigerator isn’t working that great. It doesn’t make ice and/or whatever makes the ice sort of bloated out and puts frost all over the freezer. Viking customer service sent out a local firm to fix the problem and they came out multiple times. They said they fixed the refrigerator twice but it’s still not fixed. I’m not feeling too good and I need to call Viking back again. My wife is screaming at me to do so.

My wife wanted Viking, and she got Viking. We’ve had the refrigerator for a month and everything’s great, but one part was damaged during delivery. The inside of the door was mangled where the light is for the temperature and I can hear the refrigerator making a gurgling sound when the house is perfectly quiet. Viking sent somebody out and the guy couldn’t come out until after I had to go to work. Although the door was replaced and it's perfect, the noise is still there. The guy told my wife that it was Freon running through the tubes, and I don’t know if it’s even that. It could be that it’s water running through my heating system, but I never heard it before. My heating system makes noise, but the plugs for the heater are in the wall behind the refrigerator. I never heard that sound until our refrigerator was installed and I'm not satisfied. I’m being told it’s a normal noise and I wanna make sure. If it’s normal, I’ll learn to live with it.

I have had several issues for the last 3 years with my Viking fridge icing up. It will either ice up at the top or the bottom. On two different occasions it stopped cooling and I lost all of my food. My warranty company has finally after doing repairs since August 2016 deemed it not repairable. You would think if you spend over 8k on a fridge you would get more than 10 years out of it. Now I am stuck trying to find a match that isn't a Viking fridge that looks similar to my 30 inch build in Viking freezer. I will never buy a Viking appliance again.

I've always had Viking in every appliance in my house. But when my refrigerator stopped all the way out, the technicians kept coming out to fix it. They came, looked at the problem and then they had to go back to get a part. I had to wait for another two to four weeks for it to come down to put in. And then another couple of weeks later, the refrigerator would quit again. So then, they had to come back two weeks later. They were down to replacing everything. Despite that, the technicians were great and I had no problems once they came out. It was just not getting the part that dragged it out because they only service my part of the town every two weeks.

When we had a home built, the builder was using a specific vendor and they had a Viking package deal that appealed to me. The refrigerator has been good so far. It works great and I like the space at the bottom that's below a couple of doors which allows you to store longer and bigger things.

My husband likes to cook and he wanted Viking appliances when we were redoing the house. He liked the range top and I was the one that needed to have everything matched. Therefore, we had to get everything else to go with it. I like the shelving and the self-close drawers of the refrigerator, although they are a little hard to open. I also like the metal shelves. My one complaint is the butter and the dairy cabinets on the top slide out sometimes if I open the door too fast or close the door. It is not a big deal, but when opening the refrigerator, the bar of butter is on the bottom. I've only been using it for two weeks and it's good so far.

Viking's customer service was outstanding. The guy that remodeled my house was pretty cuckoo, in no real detail or into especially for that kind of stuff. There were six appliances here that are all Viking and the reps worked with me very nicely about getting all the model numbers and the serial numbers. We got them all registered. There was never any question that it was a maintenance issue or a warranty issue. The only drawback I see about the refrigerator is that when I pull open the drawer of the icemaker, ice falls behind the drawer and into the cabinet where I can't get those loose cubes out. Still, it's a great product.

Our Viking fridge is not very old, but we’ve had multiple things break on it. The customer service has not been great and we haven’t gotten things resolved. Our ice machine is broken and we’ve been waiting on a part for a couple of weeks. The door on the refrigerator is off because, apparently, it’s heavier than the freezer so we have an alignment issue with the exterior of the refrigerator, which we heard we can’t fix. We also had two of our interior condiment holders break. Those have been replaced though. We should’ve bought a Sub-Zero. We probably would not buy another Viking.

New home with all stainless Viking appliances. Microwave great. Electric range, don't like the electric but good product. Refrigerator model RWFVRF1 with interior water system. This appliance has leaked since day 1. The water pooled in the bottom shelf of lower freezer section, iced up, and leak out onto floor often. Had appliance center come and put new drain tube in, which resolved this issue. The ice maker never made but a few cubes, and leaked within unit. The ice maker stopped working and now another $180 for repair.

I liked the vegetable drawer that the Viking refrigerator has that you could pull out separately, and I really liked the handle. I also like the French doors. The icemaker keeps going out, but otherwise, the overall quality of the refrigeration seems to be good.

I like the look of my Viking refrigerator and I’m very happy with its performance. It keeps the temperature well and if I keep the door open too long, an alarm sets off. Viking has a very good warranty program too. I had a couple issues with my Viking oven and they sent a repairman under warranty immediately and fixed whatever the issue was at no cost. I would tell my friends that it would be a wise decision to purchase a Viking.

We have known for years that Viking a quality appliance, and we chose to go with them because of the name recognition. We also wanted a good quality product. However, there have been some hiccups. One of the refrigerator doors was damaged during the installation. It was installed a couple of weeks before we moved in, and that was when I notified them right away. They came to replace it in about three to four weeks after we moved in. And so, a new one was ordered, but the new one was worse than the one we had on, so we are still waiting on that. A couple of weeks back, I opened the refrigerator door and one of the parts, the locking mechanism to make sure that it does not open all the way broke off. I did not slam it open. It is like a cast metal part, so I'm thinking that there had to be a crack or something in there. Fortunately, it is covered under warranty, but if it had not been, that would have been a very disappointing month and a half usage.

We've had a horrible experience with Viking's customer service. I got a brand-new fridge from them and it came scratched up. I told Viking about it and I sent pictures. But it's very hard to show pictures of scratches, and they said they couldn't see the scratches. They sent somebody to fix it and clean the scratches, but they never really came off. A brand-new refrigerator should be perfect, yet it was leaking as well. It was a nonstop leak and everything was wrong with it. It was a lemon. Also, the door broke and wouldn't close, and we needed a new spring in the door.

Before, I was so excited to have Viking. I've known the brand for a long time and they are well-known. Also, the builder of the house we had built wanted to put in Viking appliances, so we agreed to it. But every single one of the Viking appliances is just okay, if not less than okay, which is a bummer. I've had issues with the very top shelf of our Viking Refrigerator. It freezes food because that's where the air comes in from the freezer and you have to be careful on that shelf because the food will get frozen. That has never happened in any of the other refrigerators we’ve had and we’ve owned 40 refrigerators because we move a lot and we’ve owned a lot of homes.

Our builder used Viking Refrigerators and we've had several issues with our refrigerator. We've had to have it serviced at least three times possibly for it was freezing up. Nevertheless, we've had fine interactions with the service person. Fortunately, everything has been completed under warranty because otherwise, we would have been very upset.

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. It's made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.

We had a Viking stove and my husband said he wanted them all the same, so we got a Viking refrigerator. The people at the dealership were awesome. We bought two dishwashers at the same time and the rep was really great. We just went back and bought our range from them. The refrigeration is good. I'm not crazy about the drawer layout but it was the only one they had. The drawers aren’t deep enough for the vegetables and the fruits. They don’t have a lot of bottles to choose from. Also, they should have a water dispenser. They're not practically designed. But I don’t have to clean the coils and when you have four cats, it makes a difference that you don’t have to vacuum all those cat hair.

We have Viking in our primary home and we like the quality of the appliances as well as the pricing for the quality that we get. So we got the whole package, wherein if you pull up the stove you get the dishwasher, and if you buy the refrigerator you get the hood. We like all of it and how the refrigerator looks in addition to how it functions. We also had a very good experience with the dealer.

I heard of Viking Refrigerators through my friends. Viking has favorable feedback about the appliances and their quality overall. I also like the competitive pricing bundles that they had put a place for this past year-end. They had an aggressive buy two, get one appliance free. And then also, they had a 5% discount rebate built in. It outpaced most of their competitors and at that point of seeing that, it became a no-brainer to buy a Viking.

My wife didn't want the ice maker on the exterior of the fridge, so we chose Viking. We knew what we wanted when we bought our fridge at Best Buy. The product that we got seems fine, but it's kinda noisy and vibrates when it makes ice. The plastic wrap on the door was annoying, but otherwise the fridge is all right. Quality-wise, it has been holding up wonderfully in the two months since it was installed.

My wife liked the features of the Viking Refrigerators and we've had ours for about a month now. However, we're not really happy with it. As soon as they put it in, the ice-maker has not been working. The water comes out if we are putting in our cup, but the ice-maker doesn't make any ice. There is a sheet of ice that fills up in the thing but it doesn't turn into cubes and we don't know what's going on. It has been a month now and the techs aren't gonna even come up to fix it until next week. We are also very unhappy with their customer service. We went back and forth. I also don't understand why the place where we bought it from didn't handle it.

The house that we purchased already had a Viking Range and so, we wanted to continue using Viking. So far, we're not impressed with the refrigerator. We've used Samsung more than anything else before and we've never had so many issues come up as we have with this $15,000 fridge. For one, Viking doesn't have a great after purchase service. When they delivered the fridge, there was something wrong with it. The whole process took about two months for them to come and exchange the fridge. And then this year, we've had issues with the freezer, where a portion of it doesn't seem to be working. We've been back and forth with them trying to find some service provider in the vicinity. Only after two months and a lot of follow up did they finally have someone coming in to check and see what's going on. As to how long it would take them to actually fix it, I'm not even sure.

I enjoy the Viking brand, and I had already bought some of their appliances. My Viking refrigerator in the kitchen looked really good. And now that I've gotten used to it, the quality is very good. I highly recommend Viking Refrigerators.

My husband knew a long time ago about Viking Refrigerators and we did some comparison with Wolf. We liked the looks of Wolf and the pricing was about the same. We wanted to go for Wolf, but they only do the built-in refrigerator, so we looked at Viking. We went to Midwest TV and Appliances and I liked the salesman, although she didn’t really influence my purchase because when we went there, we knew what we wanted at that point.

When I walked into the showroom, I saw this Viking refrigerator and I liked the look of it. Viking has a good name too. When I made the purchase, the reps I dealt with were good and helpful. I've had my Viking refrigerator for about three weeks now and I like it overall. However, there are some things I have some issues with. The refrigerator is so-called commercial and the compressors are a little louder than I would have expected. Also, the ice bin is trash. There are major problems with it. For one, there is a lower side in the back so when the ice fills up and you pull the ice bin out, the ice falls into the track. When you try to close it, the ice gets crushed in there and you have a hard time closing it. The ice bin also leaks so it freezes over the wires that are underneath the ice bin. At some point, that is probably gonna be an issue.

My wife knew about the name Viking and saw it in the stores when we were looking for refrigerators that had a reputable name. However, the Viking refrigerator we have makes a vibrating noise all the time and that's very annoying. They had people come out here twice and there was nothing they could do about it. One person from their support group said that it's a manufacturing problem and that there's nothing they could do about it. He said it's not a Viking problem and it doesn't make sense to me. I asked him if there's someone else I could contact and he said no. That was very discouraging. I finally tried on my own to find somebody high up, but I couldn't get it. Nevertheless, the refrigerator itself is nice. It has a lot of room and it works well.

I love all three of my appliances from Vikings: the fridge, stovetop, and dishwasher. I would absolutely buy Vikings because they're very reliable and sturdy. I'm very happy with the dishwasher. So far, I've only had it a couple of days. It was on sale and half price so I said that I'd have that.

We had an old Sub-Zero and we needed to replace it because it was not possible to repair it. We were trying to find an appliance who can go inside the place and we had a few choices. Viking Refrigerators' model was the right price and it was a high-quality product. We had a problem with the delivery of the fridge to our home. They broke our product during the transport but the fridge seems to be working properly. And the installation was really complicated for the installer. They took three hours to adjust everything and it was really difficult, so that's the thing that we can't fix. Also, the shelves inside are too soft, so when you put like a turkey inside, the shelf bends. And it makes a lot of noise and we were surprised by the noise of that model of that price.

When I shut the freezer door of the Viking refrigerator, it hangs up about a half an inch on one side and then I gotta slam it in. It's also overheating. Then every time I open the freezer drawer, the ice bin flips out on the floor, it goes backward. The machine rubs on the top of the ice because the ice bin is full and so the ice flips out. Now I've got to open the door very carefully so I don't get ice on the floor because my floor is not in yet. But if I normally pull the door, it would do that. Viking could have designed this a little bit better.

We've had our new Viking refrigerator for four months now and it's been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. I'd recommend Viking refrigerators.

Just purchased a Viking refrigerator on Dec 15th 2018 and already have had to call for service. The very loud popping sound is annoying. The repairman couldn't do anything about it because it didn't make the noise while he was here (needs to know exactly where is coming from before he can make a diagnosis). I will continue to call until the problem is fix. After reading some of the reviews it looks like other problem. Does anyone know if there's a lemon law on refrigerators?

I was so happy when we bought our beautiful (blue!) range and fridge in 2011 for our weekend cottage, which is only important because they did not even have daily use. Within the first 2 years the fridge started leaking, the ice maker broke numerous times, the drawers cracked (replacements were hard to find and ridiculously expensive) and now the temperature cannot be adjusted and everything in the fridge freezes. The range is no better. The temperature is uneven, one knob came off, the doors (both) came off their hinges.

Viking products have been in my family for as long as I can remember. I found the right size fridge for what I wanted to do from Viking and I went to the dealer and bought it. I was pleased with the delivery and installation. It’s an extremely large refrigerator and it’s not the easiest thing to move around. The quality of the refrigerator is also fine. It’s a high-end unit and it's cold. Viking Refrigerators last forever.

I went to the store and looked at all the different refrigerator models. I was doing a kitchen remodel and I was going for a certain kind of look. I was looking at the GE Café and the KitchenAid that had the kinda industrial handles. I didn’t find Viking Refrigerators until my second or third trip. The thing that basically made me go to the Viking was that it had the handles that match my GE Café double oven. It looks very similar. Also, I was going back and forth between the French door and the side by side. But when I finally decided on the French door, and that was a whole process, the thing that drove me away from the GE and the KitchenAid was the inside design. I liked Viking's inside design the best.

I had Sub-Zero for years, and it was leaking and leaking. We had it fixed a million times before we changed. We also needed a built-in and we wanted a bottom freezer so we went with the Viking. I like the lighting. Also, the ice maker works well and the ice is clear. However, I'm not happy with the door. It closes but when you open it, it slams open. It's not balanced. Viking installed it improperly so we had to change the doors. When the doors came, they were all scratched. We had to get a brand-new Viking fridge and there were all these scratches on the doors, which was unacceptable. But they brought new doors and they just didn't balance them.

We have always liked the higher-end brands. We knew that Viking was a high-end product and we’ve always felt that we’ve gotten better attention if there were service issues from the higher-end products. Purchasing the fridge was easy and efficient. I already had the refrigeration in mind because I went on the Viking website and researched that accepted the water. I knew that that’s the one that I wanted, and I went in the dealer and we were able to knock out all the items that I needed. Also, the delivery was very quick and the delivery men were great. When my refrigerator broke right before Thanksgiving, they were able to get me refunded because I was going out of town and they were able to get to me right after I came back.

I've heard of Viking and seen appliances in different houses. I started researching and found them on internet and it's supposed to be a good and reliable brand. I thought I was buying a good product getting their refrigerator, and so far, it has been working okay. It would be nice to have a water dispenser on it and if the icemaker was a bit faster.

I am having an issue with my Viking refrigerator. It's my second unit and sometimes it makes a weird, whirring noise like the ice maker's about to go. But when I turn the unit on and I turn it off, turn it off and turn it on again, the noise stops. Then, a guy came to look at the unit and it wasn't making weird noises. It has made it once since then and I just turn it off and I turn it back on and it runs again. Also, my unit alerted me that it needs a new air filter but I can't find where it is in the unit! It's also tough to get water filters. I prefer Sub-Zero but they're like monsters and you have to have a different house for them. I love Viking's refrigerators. I like how they look, the clean lines, the straight edges, and their sturdiness. I also like the fact that they don't have water on the outside and that you have the option for water on the inside if you wanted. It's awesome.

My friends are the only Viking dealer down in Key West. We work on their cars for the business so I went through them. I’m very happy with Viking's product and impressed with the refrigeration. Their customer service guys were awesome, professional and nice as well. I would definitely recommend Viking.

We’ve known about Viking Refrigerators for years and never thought to buy one until we did a renovation in our kitchen. The quality and the warranty made us choose them. We bought it through Best Buy and it went okay. It’s a French door and we like its accessibility. Plus, we love its quality.

We have owned our Viking refrigerator for about 8 years, it has been an awful experience regarding appliance ownership having been serviced several times and still giving us fits regarding. Ice cubes fall out of the freezer when opened, the fan does not circulate properly and the circuit board has been advised we need to replace at a cost of $1,500+, more than half of what we paid. I will not purchase another Viking product for as long as I live!

Viking Refrigerators could pack a little bit better. When we pulled it out of the box, there were one or two dents on the front of the fridge that happened when it was getting taken down off of the warehouse and shipped. Also, it makes a little bit more noise than a conventional refrigerator but I’m assuming that’s because of the size of it and the inner workings. Whenever we noticed that it was running a little bit louder than we thought it would, we would call them to come out, look at it, and make sure there was nothing wrong with the fans or anything like that. And it was super easy getting somebody out. Overall, the quality of the refrigeration has been pretty decent. It has sturdier build quality, the doors close better, and the drawers inside of it slide better.

I purchased a Viking refrigerator thinking that the product would be great. I have owned Viking grills and loved them, the quality was amazing and they lasted! I was wrong. The refrigerator is so loud, it hisses, seems to continuously run and makes a banging noise when it is running, rarely shuts down and when it does shut down (for 5 minutes) it makes such loud popping noises you would think a car is backfiring. I tried to return it to the appliance store but they told me it was a special order fridge and cannot be returned. I am so disappointed and feel like the $3250.00 plus tax that I paid was thrown out the window! I recently saw on the news about a refrigerator exploding and I am nervous that this one will do the same. I will not purchase another Viking fridge and also will not shop at Bill Smith Appliances in Fort Myers FL again!

I hear about Viking Refrigerators everywhere. I hear about it online, I talked to people that bought my appliances. I go to the store and they show me the good one. I liked Viking for the size and the quality of the way the freezer was put together. It doesn’t have all those get your cherry coffee or pressurized in 12 different ways because those were the things that always break down and we don’t care about. Also, Viking has a good reputation. However, the stainless steel is impossible to clean decently and keep streak-free. It’s horrible. You can’t buy a good refrigerator with stainless steel anymore. It kinda breaks my heart. Also, the fridge gets too cold for gentle stuff that you put towards the back where the cold air comes out and that’s always been an issue. I thought it wouldn’t be with my fridge, but it is so I just raise the temperature.

Viking is a pretty well-known brand as compared to some other available in the market. I was looking around and I felt that Viking is a good choice. The fridge's design, the outside appearance and inside, everything looks good. It fit my purpose. It's not too big and not too small. If I want to save something inside, I can fit a space there well. I also like my freezer in the bottom. I'm moving to a new home in North Carolina so I purchased a new one there, and compared to my old one, that one's design has more flexibility. It's good, interior-wise. The one I have here was done by another company and their design is a bit crowded.

I wanted something that would last for a long time. One of my friends has a Viking refrigerator. I just heard about Viking on Sub-Zero and got a good deal, so I bought it. I came upon a place in New York called Appliances Connection and then they delivered and set it up. Our unit has an ionizer and LED lighting. I like its size and it is pretty neat, too. The quality is great. I like it. As long as it lasts, I’d be buying more Viking appliances.

I've had previous Viking appliances. I'm happy with the refrigerator that I received except for the freezer which was delivered dented. I went to the dealer because as they delivered it, their reps also noticed that it was dented. The replacement came and it was dented too. I'm waiting for it to be replaced since September. Other than that, the refrigerator has been great. They just need to pack their refrigerators better in case there might be an issue.

I had a Viking stove for 30 years and I like the Viking company as a whole. I wanted to try the Viking refrigerator and I never had one before, so I purchased one. The quality is good but I'm not as happy as I thought I would be with it. It has some things that don't work very well. For instance, the ice maker is defective. Every time I open the freezer, ice cubes get out on the floor. So the refrigerator is not the best and Viking could have done better. I should have bought another one. I'd also tell my friends that it's good but they should check others. Other than that, I bought a Viking barbecue and it came defective as well. I had to call the Viking service but I also have to work and it's not that easy to do these things.

We bought a brand-new house and the builder put all Viking appliances in it. We bought a brand-new refrigerator and two things went wrong with it. The fan in the freezer stopped working so everything was at 20 degrees instead of 0 degrees and things started getting soft. Also, one of the hinges of the door broke. We contacted the builder and he told us to call Viking, so we did. And then Viking gave us the local repair shop who came and fixed everything. Once everything was fixed, everything worked beautifully. We’re very happy with it.

I purchased brand new Viking appliances for my entire kitchen. I got a refrigerator, a dishwasher, a microwave, and a 36-inch gas range. I happened to be at Best Buy and walked by their display. I knew Viking was very reputable. I had it quoted to see if it would fit my needs. However, purchasing the appliances there was a nightmare. It was probably the most painful thing I've been through.

We have a Viking stove and an oven as well. Then, we were shopping around for a new stove and we really liked our Viking stove. They stopped selling Viking up here in Canada and when we bought the stove, it was just at the point when Viking lost that trademark. We were looking for a stove that didn’t have a lot of sort of electronics but would be really a good gas stove. It’s an electric oven and that would stand the test of time. The salesperson really highly recommended the stove and she was right. We love it. Then, when it came time to replace our fridge, we just naturally leaned towards looking for a fridge that had the same quality. We were lucked out that the timing was such that they started selling Viking again here in Canada.

We had to replace our six-year-old Viking which was in our house when we bought it. Only another Viking would fit in the hole for the fridge. We got a new model and it has been great. The company that brought the fridge out did a fantastic job. We like the lights inside which are really bright. It's also a lot quieter than the old Viking we had. It also has sliding drawers on it that you’d touch and they just shut on their own. One time, we called to talk to somebody at Viking about the warranty and my wife said that went really well. Overall, the refrigerator we have is very nice and we're really happy with it.

Our neighbor has a Viking refrigerator and I like the appearance. It also seems like they last longer. We bought one through Best Buy and the specific sales person was really good. I like that the fridge has more shelves than usual, but when we had it installed and opened it, the drawers were cracked and I am frustrated with that. It would have also been nice for the fridge to make crushed ice, instead of the big ones.

The appliances in the house that we bought were from Viking Refrigeration. They were brand-new and we love the quality. It's great. The door handles broke but then, it was a heavy product, so those little things tend to go. I like its incredible size. You can put a lot of stuff in it. I have a kitchen so, it's a great find.

I heard through a friend that Viking was one of the top tier appliance manufacturers. I looked at pricing versus quality. Viking's was very comparable. I also looked at the name brand and features that were offered. Viking was the way to go. I like that the refrigerator is counter-depth. It really blends in the look with the appearance in my kitchen. It looks like it's built in. It's definitely an upgrade to what I had before. You can tell that the refrigerator is high quality. The interactions with the Viking dealer was good, but when they delivered the dishwasher it was damaged. They made good and replaced it with a brand new one though. I'd tell friends that I'm impressed with Viking and that it definitely is the right way to go.

I found Viking Refrigerators at the expo 10 years ago and I bought a refrigerator-freezer. I thought I was buying a decent product, so I was happy but it has been problematic. The door springs have been replaced twice and I just had the evaporators replaced to keep it from draining water all over the floor. There is a probe that hits the drain and the freezer. I’ve had people come out two times to clear the sink or leaking all over the floor. I bought a warranty on it and they took care of it at that time but it was an expensive thing to have.

We've had our Viking refrigerator for eighteen years. In that time we've had three service calls and one recall. Now the unit needs a complete new cooling system costing thousands of dollars. Realizing that the unit was way out of warranty, I called customer service anyway to see if they would a least share part of the repair cost with me. They were adamant that they would not. When I purchased the unit I fully expected that it would outlast the less expensive brands. An independent repairman suggested that it would be worthwhile to forego repair and buy another refrigerator, not a Viking as he considers them as expensive junk. I guess cost does not equal quality.

I originally had a Thermador, but I was looking at Consumer Reports and the ratings, and the next best one I saw was the Viking. It was a little less expensive than the Thermador, so I went with them. I liked that they have professional-grade appliances, so I purchased from an online dealer, appliancesconnection.com. I got the Viking dishwasher, fridge and stove on a package deal. I live in California and the appliances came from across the United States, so it took a couple of weeks to get them. At that time, I was in Spain and my house is under construction, so that didn't matter to me very much.

We were trying to do a fixer-upper and we needed to renovate. Then, our realtor recommended Viking to us and we consulted with them. We went to a showroom in Reno, New Jersey and we also saw some from P.C. Richards. We did some research online to know what models we like then, we went to the showroom and ordered Viking. Their reps were all good as they know their products. We talked about what we wanted and they gave us a number of options and recommended all the different products. They gave us the pros and cons of each and the price point too. It was informative.

I like the look of Viking products and I've had Viking appliances in the past. I recently purchased a refrigerator from them and the dealer where I got it from provided me with excellent service. It’s only been installed for six weeks and so far, so good.

I’ve known about Viking Refrigerators forever. My experience with the Viking dealer was very good when I did the purchase. They weren’t pushy and they were knowledgeable. They gave great service. Also, I feel good about the quality, so far. The only thing that I haven’t found, but maybe it’s on the system I haven’t found, is a filter for the icemaker water. What they should probably incorporate to the design is a built-in filtering system for that. Other than that, Viking is doing a great job. Their new, prize designs are getting better and better. The trick, ultimately, is to provide the maximum amount of usable space in a small external space and they’re working on that.

I spoke to Build.com and then they said that Viking is good and people are very happy with it. They didn't offer the other brand that I was looking for. But some people were saying after your guarantee expired, you're not gonna be able to use Viking and that they don't come out and fix the refrigerator. But I like the refrigerator. I wanted it to be a little bigger, but it's still fine. I like it because if I leave the refrigerator open, it makes a noise if the door was not closed properly.

Viking does have a good name and so we were thinking that it would be a better product than some of the other ones. We knew that Viking wasn’t really great at refrigerators but since they purchased the refrigerator company, we felt that a lot of the engineering efforts embedded into that product line would make its way into the Viking, so we were optimistic that the product quality would be really good.

The house that we bought came with Viking appliances. We like the appliances that we have, and they have pretty good quality. The refrigerator has pretty standard features. It’s a good refrigerator.

I'm satisfied with the quality of my Viking Refrigerator. I had three Viking appliances and when the dishwasher was having an issue, they replaced it. I was satisfied with their customer service.

Viking is known as a higher end appliance, and we're really happy with the quality of our refrigerator. The ice maker is louder than I would like, but it doesn't go off that often. I really like the amount of capacity in the refrigerator because for this size of refrigerator that we were looking at, Viking has the highest capacity. Go ahead and buy a Viking fridge.

We moved into a house that had a Viking refrigerator and we've been using it since then. The quality of the ref is okay and I liked the inside of it. I know really good things about Viking and I have a positive association with them. But when some of the handles on the refrigerator door kept coming loose, I was disappointed because I had the expectation that their products were so high in quality. Other than that, however, I like the Viking ref. The ref door just needs to be tightened with an Allen wrench, but it's annoying to have to keep doing that. I'm sure there are other models and if I picked the ref myself, I may not have picked that exact model. For one thing, it doesn't have an ice maker in the door. But I'm pretty satisfied with it. It's under warranty and people have come out to help us with stuff.

When we bought the French door refrigerator from Viking, the interaction with the reps was favorable. The first time they came, they installed a product that was damaged and they were very good about coming and removing it. They gave me a new one because it obviously had been dropped. They got that done within a month. I like that I can control the temperature which is easy to do but the refrigerator that we got needs some work. The rubber seal that goes around the outside is not good at all. It’s folded over and not sealing on one side. The quality is fair and the door that opens down should be tighter.

We bought our Viking refrigerator through Best Buy’s Big Sale. The quality is good and it looks good too.

In our old place, we had Wolf and we really liked it. When we moved, the new house had a Viking stove. We looked into changing the stove to a Wolf, but my husband did some research and realized that Viking is a really good, reputable brand. When we looked at the appliance store, we saw the fridge. Then we also got the dishwasher and the steam oven just because everything needed to match for my husband. We’ve had them for a couple of months and so far they’ve been good. We like the refrigerator's different controls and the compartments. The only thing that would be of benefit to us is having the water in it. But otherwise, we’re extremely happy and satisfied with Viking.

Four years ago, we were redoing our kitchen and I saw the Viking refrigerator at the appliance store we were at. At the time, Viking seemed to have a better warranty. The Viking refrigerator is a good product and we're pleased with its quality. It does a good job keeping things fresh longer than our previous refrigerator. It was a little difficult though to get the Viking reps on service when we had to get the refrigerator serviced, but they eventually got around to it. I had to wait over a week for an appointment. And then, they had to order a part which actually never came in. And so, after about six weeks, they ultimately replaced the refrigerator rather than try to find a part. They did the right thing in the end.

I have known about Viking for a while and I know it is a good brand. We're happy with what we have so far. I like the refrigerator, its lighting and layout.

We like the pull out drawer for the soda and for the snacks of our Viking refrigerator because it's big. But we had a lot of issues with the refrigerator that we got. We had some problems with the icemaker and with the inside of the refrigerator temperature being too cold where a lot of our food got frozen. It took about two months for the repair process to be completed from the time they came to look at it, to the time the parts came in and got installed. The icemaker’s fixed, but I’m yet to determine whether the actual inside of the refrigerator has been fixed or not. But the people from Viking have been great to work with. As far as the experience of getting the refrigerator fixed, the process was pretty seamless. But it would have been pretty nice if the parts were available in the technician's truck and ready for install.

The Viking refrigerator came with the house and we noticed a couple of issues with the drawers. It’s not closing properly so you have to move it a little bit to get around with it. Also, one of the trays seem to not lock properly.

We bought a high-end Viking refrigerator for our home only to have the motherboard go bad. We called a repair person recommended by Viking and he said this is the second call regarding this issue he has received today. Apparently Viking is doing nothing to help customers with what seems to be a known problem. Shame on them!

Delivery was OK, however delivery man could not turn-on the fridge, they told me to look at the manual. Noticed that the door to the freezer was not centered, and the lights shining into the freezer were not working. Called Viking, they told me the local service person would fix the door and the lights, I should get a call from the service person in 2 days. After 2 days drove to the service person’s address, the place looked like the home of the Adams’ family. Called back Viking, asked for another service person, was told that I would get a call back from Viking in 2 days.

This French doors with bottom freezer refrigerator was very expensive and I am having a lot of trouble keeping my fruits and vegetables from freezing. I have had to throw out a lot at great expense because the drawers are just too cold, no matter what setting. Also, when the power went out I found out that there is no outlet in the front of the machine so I had to empty it into another fridge and freezer to store everything. At great expense I had the unit moved out from the wall and an extension cord added so that I will not have this disaster again. What dumb design work was that??

The first refrigerator broke down after 4 years of repairs. I hope the newly replace will last longer than 4 years. I am giving it a three star because of the first refrigerator broke down but was replaced with a new fridge, but the whole process took forever.

Headquarters was amazing. Great company and customer service. I will buy Viking in the future. Thanks for caring as a company. I wish more companies backed up their products like I experienced with Viking.

Viking seems to have a pretty good reputation. Also, I had a Viking stand-alone refrigerator before that I bought on sale and it was good for years. So, when I saw that they had a floor model sale, I took it as a good opportunity to upgrade. I got another stand-alone refrigerator and its interior design is nice and quite functional. It also seems solid and reliable, like the Viking refrigerator that I had before. Viking Support has been very good, too. When the dealer sent a crew who was not a certified installer and did an extremely poor job, I ended up calling Viking Support and that was when I finally got help.

We're very happy with our Viking refrigerator. It's a drink fridge and its quality is really great. The layout inside is nice and because we got a counter-depth unit, it's not big and bulky. We knew that Viking has good products and we bought a Viking fridge based on quality and style. I would definitely recommend Viking Refrigerators.

Our Viking refrigerator is great. I like its soft closing drawers. It’s very gentle so nothing slams. We have had an issue with the ice maker not making ice, but we're under warranty though, so it's not a big deal. I called their customer service about it and everyone was nice. We had a guy come out and he looked at it, and there was a part that needed to be ordered. So, we're just waiting for the part to come in, and then they're gonna change that for us. Other than that, it's a beautiful fridge and we really like it so far. I would definitely recommend it over KitchenAid or Sub-Zero.

I like the quality of the Viking and they seemed to be the only one of the few who had the type of configuration we wanted. Our Viking fridge is great and it works well for what we need. It has a lot of space, and the space is very well designed overall. I bought the unit at Pacific Sales in Best Buy, and it took a while to order a Viking from them. The dealer doesn’t usually have them in stocks. I had to wait for two weeks for them to be available.

My husband has been a Viking fan from day one and when we purchased our home last year and decided to remodel, he said that he wants all Viking products. He is in the restaurant business and he likes the look. But getting the refrigerator brand new and having issues right off the bat bothered us. My husband still seems to think that it's condensation. We are hoping not to have to change the door right off the bat. But other than that, I like it.

I’ve known about Viking for a while and I love their appliances. I went to a kitchen showroom in Concord and Viking had all the requirements that I wanted for my range. The burners today have different gas ranges on them and it drives me crazy. There's a range for simmering, another one for boiling and then one for regular cooking. Viking is one of the very few appliance makers that has a range top that every burner has the same BTU capacity so I can cook on any burner I want. Also, I'm only 5'4" and when I have a regular door on the top, I have to reach in. I had a double oven before and I burnt my arms a couple of times trying to reach in and get the stuff out. Viking has this double oven that I can open with one hand and both doors open. I was going for the complete functionality and that is why I chose Viking.

I wanted something clean and I like the look of the Viking refrigerator unlike those with a door with the ice maker in it or anything through the door because I know that separates. So, I bought a Viking. It is a brand-new refrigerator but I have not used it. It’s broken right now. In fact, it has not been right since the get-go so I’m waiting on repair and warranty. My experience with the dealer was good. It has just been a slow process.

My son and my daughter used to rent places with Viking appliances and they loved it. They suggested it to me and we went with it because of the reputation and the good quality product. I purchased the refrigerator from the local appliances store and it was wonderful because we had done the research. We came up with what we wanted and looked up who could order it for us. Then we went to the store where they recommended online from Viking and we ordered that. So it was good. I like the look of the refrigerator and how all the buttons are inside. They're not visible. We've installed everything according to the instructions but the ice is not working. So the dealer who sold us the refrigerator is coming to see what’s going on. Hopefully, they will fix it. But other than that, there has been no problem and overall, the experience has been excellent.

I've known Viking Refrigerators for so long. I like the look and the style of the refrigerators. They also have a better quality than the rest of their competitors. The refrigerator that I have bought is average and I've spent $9,000 on it. However, I’ve already had a service call out here because the thing wasn’t working properly. Based on the fact that they had charged much more, their product and service should have been stellar. Even so, somebody quickly got out here and that guy was great. I also Iike the construction of the solid door. And also, I like the fact that the inside thing is made of metal.

Our Viking refrigerator stopped working. Then the oven that we chose worked for a month and stopped working, too. We had technicians coming back and forth with new parts for three times, but it never worked. And it took a while, from February until October, until Viking decided to give us a new one. We have a new oven now and it's working. The refrigerator is also working now, so I'm happy. But I was three weeks without it and it was a nightmare. The delivery of the part took forever and I didn't know what was causing the delay, especially with something so important like a refrigerator. When I was talking with the company that Viking recommended me to call, they said that we had to wait, that the delay was not on them, and that it was Viking that was taking forever to deliver the part.

Viking refrigerators are of good quality and I love the sleekness of it. The cost is another factor I chose them. I would definitely recommend Viking products.

I’m very happy with my Viking fridge, so far. My experience with the Viking dealer was fine. I just called him, told him what I wanted and he delivered it. I like the size and the look of my Viking fridge, and the French doors are my favorite.

Viking is a commonly known high-end brand and it was installed in a new kitchen in a new house that I bought. We have an icemaker and the icebox is good.

Viking had a professional-style model that would fit in the space that I had versus having to cut out and build new space for the size to have a built-in look. However, the quality of their refrigerator was not great. It doesn't close wonderfully and I've had issues with the seal. But the team at the Viking dealer has been excellent. They're very helpful in getting all these stuff for me.

The Viking ref matched nicely with our stove and I liked the way it looks. My experience in dealing with the store was good and we got a discount. We just had the ref’s three-year mark though and the alarm went off on it and it wasn’t refrigerating right. We called Viking and they were sending someone out in a week. But for some reason, the refrigerator just kicked back on and it was fine after a while. I’m concerned about the dependability of it, but, so far, the quality is good.

In 2011 we remodeled our kitchen, spending over $100,000. We installed all Viking appliances. Since then we have had numerous issues with all of the appliances, necessitating 16+ service calls, causing me to lose all of those days of work. Most issues were with the refrigerator. In 2012 the original refrigerator was actually replaced. Yet the replacement has never ceased to be a problem, continuing until now. My complaints to Viking and to the BBB, therefore, continue.

I had a Viking refrigeration unit close to 15 years. But it crapped out and it was gonna cost $2,500 to fix it. The cabinetry that I have was all set to the same size of a Viking refrigerator and I didn’t wanna pull out the cabinetry that I have built around it. The showroom also had a Viking refrigerator that I was able to buy off the floor model that they were willing to sell me because I got my first Viking there so they gave me a discount on it. Its lighting is a lot better than the old one, but I'm very concerned when I bought it.

We've had the Viking refrigerator since ’07 when we remodeled the kitchen. Unfortunately, we've had a number of issues with the unit since we bought it. The compressor went out within the first three years and although it was covered, the hassle of having a refrigerator not working was not desirable. We also had something else similar go out that we had to cover labor on. Then we had an icemaker go out and it got replaced. Then back in July, it stopped refrigerating. We had a leak in a tube for the Freon. This tube system had a little pan that had water in it so it corroded and that was where it leaked. So we had a guy come in and do a repair on it. But that was only a temporary repair. In August, it failed again.